yashsingh1/xdaforums huggingface dataset:
[HTC Excalibur] rikoilas:
Dash doesn't boot

Hi

I have a problem with my Dash...

I tried to update my ROM to latest firmware from Ricky... but during update process the RUU utility returned some error and phone had restarted...

Now when it starts it show just HTC screen and that's it... It doesn't go further... :(

Probably I need to reflash it again, but I can't start it so the utility doesn't work..

Does anybody know to fix such a problem?

thank you
[HTC Excalibur] satru:
hard reset,find for these word

good luck
[HTC Excalibur] k9vap:
Thanks Pudgedaddy! That maneouver ressurected my phone! A big praise to this forum & all its developers................:)
[HTC Excalibur] elcanela:
THAT's IT?!

Thanx, That Doesnt Pay The Man's Pubtab, Or Brew For That Matter...........jk :D:D

KEEP UP THE *****IN WORK, PEOPLE.
[HTC Excalibur] k9vap:
Well.....I did contribute 10EUR to the cause ;)
[HTC Excalibur] DoctorB:
Nearly a brick

I just went through heck. You guys sorta saved me. I upgraded to Rickys ROM - or tried to anyway - and it nearly bricked my phone - that was 4 hours ago. It was part way through the update and it gave some sort of error - and I did the instructed unplug replug etc and it bricked it and it wouldn't go past the HTC logo - and I had to take out the battery to turn it off. No hard set worked.

I tried all permutations and tips and tricks and everything. Pulling out half my hair and screaming at the phone and nearly throwing it out the window. Finally, I downloaded the service manual and saw how to do the boot to the bootloader - THEN I tried Rickys ROM again - STILL CORRUPT! I must have a bad copy. And then tried Brightpoint - couldn't due to T Mob's crud, so re T-Mobbed it - finally JOY! The thing went past 3% and reloaded the ROM. Now I can upgrade to Kavana!

That was really annoying and scary. But finally successful and no longer a paperweight.
[HTC Excalibur] barham96:
myhtc s 620 t- mobile dash screen becam white i cant load my start menu

i want that you help me to hard reset it and reboot it the wifi the icons and all the start menu becams un loaded help me
[HTC Excalibur] jgrv:
Boot total failure

Hi!

Help me please!

Few days ago I installed [ROM] [20282] NRG Rose Rom v1.7 - Remade by Ricky and Stylez "UPDATED".

Everything was ok untill it had a problem with the Homescreen. It was like it lost it. I went back to Settings->Homescreen and the list of homescreens were missing. Minutes later the phone freezed. Had to reinsert the battery to be able to restart it. This happend a couple of times.

Even after Hard Reset

.

Tired of this tried to reinstall back the ROM.. Did the auto.bat, next next.. entered to the ROMUpdateUtility, next next.. it started installing.. when it was about 3% the phone turns off and and error prompts in the PC saying the connection is missing. THe phone went back the HTC Logo and it freezed there. Tired (again) resolved to do the hard reset. But this also did't work. Tried this many times. Now even HArd reset black screen is not appearing! nor ativesync detects the phone.

Next tried to power off, holded the camera key beside Space Tab for about 3 sec, and then pressed power key while still pressing the cam key. It gets me the Tri COlor screen. I plug the USB in and "USB" appears in the display.

With the USB connected to the PC tried to launch directly the ROMUpdateUtility.exe from the NRG Rose Rom v1.7 - Remade by Ricky and Stylez. It gets to the 3% then the phone goes to the HTC logo again and freezes. In the PC an error appeared. It said the "Connection error. IMAGE is corrupted.". Downloaded another ROM (NRG Rose Rom v1.4.1). Repeated the procedure and it's the same problem.

Can somene help me please.... This is very frustating cause I really love this phone.
[HTC Excalibur] stylez:
Did you read the bit on NRG's thread about what to do if you have a problem? Something about bootloader and original ROM :D
[HTC Excalibur] jgrv:
Thanks!

Ok, now I've tried that. Downloaded the Excalibur-USPL-RUU. Was installing but again it said "Error 270. Update Error. IMAGE Corrupted".. Almost cried haha..

Finally I downloaded Oficial ROM by ROGERS. Installed and it worked!!!.. ok now Im in peace haha..

But what happend? something wrong in [ROM] [20282] NRG Rose Rom v1.7 - Remade by Ricky and Stylez "UPDATED", my phone or what? Now im afraid of installing that ROM again.. what do you think?
[HTC Excalibur] jgrv:
new problem haha.. can't Install new WM6.1 ROM.. I'm stuck with the ROGERS WM6 ROM..

When run auto.bat, it copies the JUMPSPL.exe and USPL.nb, next JUMPSPL.exe runs and I press the (Continue) button. But my display NEVER turns

white

. I continue anyway but the installation fails and my phone reboots. The same happens with any NRG's WM6.1 ROM I try. Tried removing battery and restarting PC.

I see there is an INSTRUCTION for recovery in case something goes wrong but I don't understand exactly how to proceed.. anyone? :confused:
[HTC Excalibur] jgrv:
ok me again. MY mistake!! haha my error was that the ROGERs ROM I installed was phone-locked! After installing SP_AllowCertificateInstall.cab I was able to install WM6.1!! :cool:

ERROR 270 appearantly means the installation cannot proceed because the phone is app-locked.
[HTC Excalibur] stylez:
Exactly it's the 3% error if you flash a ROM my advice would be as soon as you flashed perform a hard-reset :)

Not at all as loadz of people have flashed 1.7 without problems, the ones with problems tend to be sorted by hard-reset...
[HTC Excalibur] jgrv:
A hard reset after flashing with new ROM? that sounds strange but ok. MMm the thing is I try to do that by pressing SOFT keys while turning ON the phone but it never gives me the black hard reset screen. is there another way of hard reset or am i doing something wrong?
[HTC Excalibur] stylez:
Nothing strange about a hard-reset after flashing has been the saviour for so many and not just on this forum "would explain but have so many times", you can hard-reset via Settings\Clear Storage 1234
[HTC Excalibur] jgrv:
ok thanks Stylez!
[HTC Excalibur] wm1:
I hold both soft keys like I am going to hard reset it and that usually makes it start the first time. Glad I'm not the only one with this happening.
[HTC Excalibur] robertgbl:
Yes, I hold down the red phone key (end key) to stop the boot cycling. I look forward to someone finding the cause of this behavior.
[HTC Excalibur] rfsmithsr:
Rolling Boot

Had the same problem on my T-Mobile Dash which I had upgraded from WM5 to the official WM6 ROM. Neither of the suggestions above would work. Just a never ending boot, reboot. Did a hard reset but did not load any programs. I had noticed the Newsbreak would load during startup (same with WM5) and it would sometimes hang when reading my RSS feeds. I think the post above about a auto install program is the problem (program on SD).

Ron
[HTC Excalibur] McHale:
My phone did this when I let the battery go dead (remember, the Dash with WM6 drains battery pretty bad compared to WM5).

I plugged it in and let it charge all the way up. When I turned it on, it was stioll doing it.

Here's what I did to fix it:

Take out the microSD card.

Take out the SIM.

Pull out the battery for 5 mins.

When I turned it on, it complained about not having a SIM card. I clicked through the errors and it took me into Windows. I then shut it down properly and put the rest of the stuff back in. Worked fine after that.

-Mc
[HTC Excalibur] lafester:
my battery was draining faster too until i remembered to uncheck the "recieve incoming beams" box. now my batt life is the same if not better.
[HTC Excalibur] chaznet:
Does that setting refer to Bluetooth? How does it save power if Bluetooth is shut off... and... if Bluetooth is on, and the setting is unchecked, does Bluetooth use less power? Thanks!
[HTC Excalibur] lafester:
has nothing to do with bluetooth.

i think it has to do with infrared communication.
[HTC Excalibur] chaznet:
That doesn't sound correct... The Dash doesn't have infrared, though it does have the function of 'beaming' contacts via bluetooth (as well as receiving 'beamed' contacts via bluetooth).
[HTC Excalibur] lafester:
either way, battery life improves with it turned off.
[HTC Excalibur] Intergalactic:
The Problem Is In The SD Card And The Windows\StartUp\ Folder

Guys look in the \Windows\StartUp\ folder and see if you can find a file call the \SDdaemon\ file. I believe this file is not suppose to be in the Dash period, now I could be wrong, but when I deleted this file, the [SDdaemon file] and deleted Newsbreake, the cycle of rebooting stop immediately. Somebody gave me a home screen to download, thats when the cycle of rebooting started on my Dash! Let me know what you find on your Dash, because I can tell you more by the results you find! P.S I found out its not the [Sddaemon file], it was Newsbreake!
[HTC Excalibur] iba12345:
Tmobile dash frozen on startup

I installed the arabic support for my dash and then restarted but my phone just freezes on the tmobile screen. it doesnt reach the main screen. i cant reset or do anything. i think the files were made for wm5 but i upgraded to 6 . is there anyway i can reset while the phone is starting up?

thx
[HTC Excalibur] jt76542:
You can hard re-set it.

Take out the battery and leave it out for about 1 minute. Put it back in. Before turning your phone on push down on both soft keys and hold them. At the same time press the on off button for 2 seconds then let go. When the writing comes up just press the send key.
[HTC Excalibur] iba12345:
soft keys meaning the green and red phone buttons?
[HTC Excalibur] iba12345:
it worked thx
[HTC Excalibur] iba12345:
the screen came and i pressed the send key. it showed a windows mobile screen for 2 mins and then it went back to freeze on the tmobile screen
[HTC Excalibur] chaznet:
...I don't use NewsBreak, so that doesn't apply, thanks though -- glad you found a solution for your issue.

It's not related to the SD card either. After the hard reset I took the SD card out and reinstalled everything to main memory, after some use, it started happening again. First time was when I was working on a Facade-based homescreen and was doing a bunch of screen refreshes. Don't know that it's at all related to Facade, that's just when it started. Has been happening at random ever since.

Luckily, as someone previously posted, holding the END key jump starts things and the device boots -- usually after a couple trys. What an annoying bug, glad there's a workaround...
[HTC Excalibur] jt76542:
Agreed. The re-boot cycle WAS the most annoying of the little quirks. I switched back to WM5 yesterday afternoon. The end key and or the soft keys didn't work for me. Neither did loading with or without the sim card or storage card. I reinstalled the ROM several times also with no luck.

I'll upgrade after someone cooks a better ROM or T Mobile / HTC sends out a patch for the majority of the issues.
[HTC Excalibur] xandermac:
Uninstalling FizzWeather fixed the reboot loop for me. I actually moved the fizzweatherscheduler from the root directory first and the reboots stopped, so I uninstalled completely even though Fizz will work without that file.
[HTC Excalibur] chaznet:
What version of FizzWeather? Did you email FizzSoftware support about it? How long since you uninstalled it? I've found my Dash will go days without the reboot looping, and then just randomly start doing it again. Holding the End key during boot fixes it, for a while...
[HTC Excalibur] robertgbl:
I had posted the suggestion of holding down the end key to stop the cycling but that stopped working for me. I find myself wondering if any of us have found the true cause of this problem since it can be very intermittant.

I just replaced my SIM card yesterday. I am wondering if my chip was damaged and caused this intermittant cycling. My phone would boot fine without the SIM in the phone but would start cycling again as soon as I booted with the SIM in place. I had also noted that there were times when I had no signal but should have had. It was then after rebooting when the cycling would begin. Putting my SIM in another phone also failed to find a GSM signal.

I won't know for many days if replacing the SIM chip solved this problem for me because of the intermittant/recurring nature of the problem.
[HTC Excalibur] najdy_miami:
im having the same problem, tried everything but wont work. I guess i'll pass by tmobile store and exchange it since i have the warranty. : (
[HTC Excalibur] jt76542:
I had the same problem. That being said I take it your in the re-boot loop. I wiped the storage card of all programs. Took it out and did a hard reset. Then after it went through the cold boot up I inserted the SD card. I installed all of the programs I use on the dashs memory, not the SD and haven't had any re-boot loops since.:)
[HTC Excalibur] chaznet:
It is unrelated to my SIM, as I posted previously in this topic.
[HTC Excalibur] wm1:
Just Wondering....

Out of curiosity how many of us are using the leaked WM6 t-mobile Rom? I was using the leaked one and then used the official one from the t-mobile site and so far so good it seemed to have fixed it. I know that they look the same but what if something was changed without changing the ROM number?
[HTC Excalibur] chaznet:
The opening post for this topic answers that for me. It's unrelated, happens with both: http://xdaforums.com/showthread.php?t=307434
[HTC Excalibur] xandermac:
No idea which version, the last one I think, 2.3. No, I didn't bother emailing the developer as I prefer DashWeather anyway. It's now been 3 days without the reboot loop. Holding the end key did nothing for me :(
[HTC Excalibur] komplx:
Hey does any one have a prob with the Dash battery registry? I have a battery error that appears to cycle my battery to 100% even though the battery is almost dead. There was also an LED issue but i just edited registry values to disable it from constantly staying on.
[HTC Excalibur] chaznet:
Nope -- nothing similar here. Does this have something to do with this topic?
[HTC Excalibur] jbhorner:
This is a WM6 problem, not a Dash problem. How do I ascertain this? The exact same thing happens on my Vox. The ritual I must go through with my Vox is absolutely ridiculous.

Before turning off the unit, I place it in flight mode. I then turn on the unit immediately. If I charge it, or leave it off for awhile, it goes through the loop nonsense.

I use SafeMode (a retail application), which does prevent it if I put it into safe mode on startup. My belief is that the "home.exe" causes the issue, but I have no way of validating this.

Joel
[HTC Excalibur] omaralt:
i dunno if this has anything to do with anything, but i only experienced this endless loop once; when i tried turning on my phone mid-flight without having turned the phone signal off. i tried turning it on like 5 times with no luck, but turned on perfect as soon as we landed, so dunno if anything related
[HTC Excalibur] chaznet:
Have you read the topic from the beginning? If you had, you'd probably not be wondering... In case you're still are wondering, it has nothing to do with anything (other than you potentially interfering with the navigational equipment of an airplane).
[HTC Excalibur] xandermac:
You know thats not true right? The FAA considers in flight phone use every year, thankfully so far they have postponed a decision each year but not because of interference.
[HTC Excalibur] omaralt:
chaznet, after reading a few of your posts and replies, i've really noticed that you have a stick up ur a$$. buddy, get away from phone, your computer, try to make some friends, possibly get laid, and relax, k?
[HTC Excalibur] chaznet:
I don't actually care. It's completely unrelated to this topic, as is your response... Doesn't mean it wouldn't make an interesting topic on it's own, why don't you start one and type about it there?
[HTC Excalibur] wm1:
It's the ROM

T-mobile Tech support says that it is a problem with the ROM and they are working with Microsoft to fix it, they offered to replace my dash with one that has WM5 on it. They also said that when the fix is released it won't use the auto-update feature in WM6, to do it we will actually have to download it from the site.
[HTC Excalibur] xandermac:
Thank you Mate, although it was as relevant as your response to omaralt, or any of your helpful responses so far for that matter! Try to help or avoid the thread you started entirely. You asked for help and we are telling you the things that worked for us, so please, quit being a *ouche bag and listen without the criticism.

Having said that I will give you another tip whether you deserve the help or not.

Personally I think the issue is in the radio portion of the rom. If mine starts to boot loop I put the phone into flight mode, power off and back on, re-enable the radio and the loop goes away for a few days. If I write anything to the sim card the boot loop returns.
[HTC Excalibur] chaznet:
You're right -- sorry about my tone... The WM6 upgrade has been a bit frustrating, if I could un-type it I would, an apology instead...
[HTC Excalibur] monkunashi:
just an FYI , mine just started doing this boot-loop thing. I uninstalled FizzWeather, and it said "some files could not be deleted, they will be removed when you reboot your phone" and i clicked "ok" and the phone rebooted, and hasn't fully booted since.

UPDATE: End key and soft-key boots didn't help me at all. . . took out battery, sim, and SD. put battery back in and it booted (with the obvious error), i shutdown correctly, put sim and SD back in, and voila now its working again. hopefully this will somehow help someone else.
[HTC Excalibur] xandermac:
Yeah, as I said above, if I put the phone in flight mode and reboot it fixes the issue until I write to the sim card again, then I just put it in flight mode, reboot and its fixed again.
[HTC Excalibur] marchese:
I tried the tricks listed in this thread and they did not work for my phone. I pulled the mircroSD, and the phone hangs on boot. Any other tricks.

This started happening when I manually edited the homescreen, whic seem to work fine until I restarted the phone. Any thoughts?
[HTC Excalibur] r0p3:
possible Solution

just have read at Modaco.

Seems that SKTools can solve the problem:

http://www.modaco.com/index.php?s=&showtopic=254709&view=findpost&p=820378

Anybody luck with this?
[HTC Excalibur] testaccount:
I have that problem as well, going to try the sktools thing now
[HTC Excalibur] testaccount:
just tried it, doesn't work.
[HTC Excalibur] marchese:
Hard reset may have been an over kill but it worked for me see http://xdaforums.com/showpost.php?p=1311444&postcount=3. I beleive the issue is with any changes to the home screen such as Facade, Fizz Weather, and manual xml editing.
[HTC Excalibur] buildersquare:
I got a new TMobile Dash and upgraded directly to MS 6.0. Therefore I can't say that the problem did or did not exist prior to MS6.0.

However, I seem to encounter the same problem.

After inserting my brand new 2GB SanDisk MicroSD card the phone keeps

restarting.

I can insert the card while the phone is running successfully! But after the next power cycle I'm in the restart loop.

I got a response from the email TMobile support suggesting 2GB cards don't work.

.., please note that currently, the T-Mobile DASH reliably supports memory

cards with up to 1GB storage capacity. Issues such as long loading time and

device rebooting may occur if larger memory cards are used. I understand

this is not exactly the information you wanted to hear, and I apologize for

any inconvenience this may have caused and I thank you for your patience and

understanding.

Does this make sense?
[HTC Excalibur] chaznet:
I don't think that's the case -- but I could be wrong. Just basing it on the use of a 2-gig card for months with WM5 without a single occurance of continuous rebooting, but after upgrading to WM6, it happens >all< the time...
[HTC Excalibur] Intergalactic:
Yeah, I Had The Same Problem

It was two applications on the Sd card that was causing the reboot loop the loop problems! It stop when took newsbreak and the weather app off the SD Card...........!
[HTC Excalibur] Intergalactic:
Yeah, I Had The Same Problem

It was two applications on the Sd card that was causing the reboot loop the loop problems! It stop when took newsbreak and the weather app off the SD Card...........! Computer Error Posted Twice!
[HTC Excalibur] chaznet:
I did a hard reset, reinstalled >all< software to main memory and only use the storage card for multimedia files. Thought this would clear things up, but, it didn't -- the rebooting loop issue continued. Fortunately for me, holding the 'END' key when this happens gets me out of it -- but this doesn't work for everyone.

It would appear that while many of us are experiencing this issue, there seem to be a bunch of different variations of the bug. One thing is for sure, it's damn annoying...
[HTC Excalibur] da_mayhem:
I once experienced a series bootup loops on WM6 and all i did was pressing the keys once it was about to boot again..and i was able to enter the system again :)
[HTC Excalibur] xandermac:
Put the phone into flight mode (turn off phone radio) before you reboot and it will start back up fine, then re-enable the radio. Obviously this won't help if the phone freezes and you have to pop the battery, but for a regular reboot it will work fine.
[HTC Excalibur] merwin:
Possible solution

i think i may have found a possible solution to this horrid problem we are having. I noticed that the notifications queue has duplicates in it after every reboot. this grows and grows after each boot. it can be taken care of by clearing the duplicates after every boot, but this is a workaround, not a fix.

Anyways, one of the dupes starts with WLM, which is windows live mesenger. I then deleted the WLM service from the registry, rebooted, and it didnt create the dupes. Hopefully it will stay that way.

Before you go deleting the key, make sure to back it up first. The key is:

HKLM\Services\Windows Live

If this works for you, please reply. If it doesnt, also reply.
[HTC Excalibur] donovan1983:
I ended up getting a replacement device from T-Mobile since I actually had to remove the SIM card in order to get mine to boot without going into a reboot loop. The replacement device had WM6 preinstalled and has no reboot issue, although it is a refurbished unit with build quality issues (argh!) so getting a replacement for that, too.
[HTC Excalibur] thricemin:
lol i had the same problem because i was allways messing with my dash and i got here a little late but all you had to do...... and keep this in mind for future refrence, was hold the 2 soft keys turn on the power button but still hold the soft keys and the power button then it will reset it back to factory default settings.
[HTC Excalibur] merwin:
once you enable windows live messenger, i predict the problem will happen.

i deleted my windows messenger service out of the registry and the problem went away.
[HTC Excalibur] lafester:
well, just about everything you ask has been asked here already so have a look around and see what you can find.

The tmo wm6 is a pretty bad rom although with a few tweaks you can get it running fairly well. the main thing you are having problems with is available memory. you need to close out of programs after using them. open the task manager and close running apps a couple of times a day or anytime you have gone and opened a bunch of programs.

wm5 is available here but i would recommend switching to the new htc wm6 when it comes out.

good luck.