yashsingh1/xdaforums huggingface dataset:
[T-Mobile LG V10 Q&A, Help & Troubleshooting] ted77usa:
[MENTION=4656438]yael20[/MENTION]

Here's two options :

1. Ask your friend that have tmo service to call tmo and register your phone IMEI with their number and call tmo to unlocked it using device unlock app... since your phone not blacklisted or No financed.....[Worked for me].

2. Unlocked the BL... Install twrp... Root it and flash custom Rom ....install SuperSU and install regionlockaway.apk by [MENTION=631273]Chainfire[/MENTION] same the creator of SuperSU and maybe it would unlock the SIM card. It worked for me in the past.... With Samsung ...htc phone....not sure LG phone.

*Swyped from T3DROID V10*
[T-Mobile LG V10 Q&A, Help & Troubleshooting] tongueman87:
Let me know if what ted77usa worked pls
[T-Mobile LG V10 Q&A, Help & Troubleshooting] yael20:
I already unlocked BL and root, I will install regionlockaway.apk later during lunch time, Thanks!!!
[T-Mobile LG V10 Q&A, Help & Troubleshooting] YrrchSebor:
I got this when trying regionlockaway:
[T-Mobile LG V10 Q&A, Help & Troubleshooting] yael20:
Same thing here
[T-Mobile LG V10 Q&A, Help & Troubleshooting] yael20:
Looks like we will have to change our phones's CSC

To make it work, that raise a few questions:

1 - Can we change our CSC like it is done on Samsung Galaxy phones?

2 - can we flash the International, verizon, or ATT rom's CSC on our phone so we can get it unlocked or make it unlockable?

3- can I change my phone's imei to and old phone's imei that I have at home from the carrier where I want to use the phone with?

I'm not an expert and some of this questions may dont make any sense, but I'm just looking for some options to make this work...
[T-Mobile LG V10 Q&A, Help & Troubleshooting] dumbquestion:
successful non-TMobile SIM unlock

Bought mine SIM locked outright from T-Mobile with no activation, contract, or account. Paid $49.99 to Cellunlocker.net. it took 2 days. They were able to add my IMEI to the list so that the T-Mobile Unlock app saw mine as eligible for unlock. I selected permanent unlock & it worked without hiccup. I use mine on cricket now w/ no problems. I do not work for them or care to promote- just letting you know what I did that worked.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] yael20:
Thanks, I'm going to try that, but guys from unlockbase.com told me they all use the same server for unlocks, is that true?
[T-Mobile LG V10 Q&A, Help & Troubleshooting] dumbquestion:
Not sure, but I paid last Saturday and was notified that they were done Monday. No code or anything, no refund or apologies. I used the tmo unlock & it worked. That's all I know.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] bsilvino:
I'm in the same situation, bought it in eBay

I've tried:

Cellunlocker.net

Unlockriver

Unlockpanda

Releasemycode

... Now waiting response from onlineunlocks.com

But if they all use the same server as you said, so it's going to fall. =/

Buying from t-mobile outright is different story i guess. But my case the eBay seller said it was bought in bulk from LG, and not from t-mobile, maybe that's why cannot be unlocked. Sadly, I'm going to return it tomorrow.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] YrrchSebor:
I'm wondering what people's IMEI will show here: http://www.t-mobile.com/verifyIMEI.aspx

I imagine that the phone has to show as valid there to be unlockable by these services?
[T-Mobile LG V10 Q&A, Help & Troubleshooting] yael20:
My seller said kind of same thing too, he said he "used to work fot T-mobile" and got it as a gift directly from LG , so when I check the Imei in tmobile database it doesnt show as blacklisted or financed, but it is like it doesnt exist in their database. The seller says it has to be activated and used for at least 30 days in T-mobile's network to get registered in their database.

I'm not as lucky as you, my seller is open for a return and refund me, BUT I paid 18% of the phone selling price (500+) in customs ( since I bought it from outside of United States) and I cant get a refund on that, I choose to wait for now....
[T-Mobile LG V10 Q&A, Help & Troubleshooting] YrrchSebor:
Nevermind, dumb question haha. Sorry
[T-Mobile LG V10 Q&A, Help & Troubleshooting] Negan:
I also tried cellunlocker and swiftunlocks and was refunded. So what I did since the seller on swappa wouldn't refund was I called tmobiel and bought a north american roaming package which is $50 usd per month and I'm at least able to use the phone. Basically we need to have it in use for 40 days and they will unlock it for us.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] bsilvino:
So how did you get the sin card tho? They shipped it to you?
[T-Mobile LG V10 Q&A, Help & Troubleshooting] Negan:
Phone came with a tmo sim card. If yours was bnib it also should have. You should check the box. I'm actually considering staying with tmo since their prices for the roaming plan is better than what bell can offer in a regular plan and they have better features. Ie free visual voicemail.

But if you don't have a sim in the box you should call tmo and order one. I think that this is the only route for some of us to take.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] arob1987:
I am in a similar boat - I bought the phone from Ebay and it was T Mobile (brand new sealed). No service was able to unlock it for me so I called T Mobile and opened an Pre-Paid account. I put $10 on and used this while in the States to show it registered on T Mobile system.

I called to ask if it was registered on their network and they said yes. When I contacted T Mobile today, they said they can unlock it today if I put alteast $100 in refills. So once I did that, and called back - they then told me they still could not unlock it as my IMEI number was not registered in their system and my phone was not showing as a T Mobile phone!

I escalated the issue to the Support team and hopefully hear a response in the next two days. I told them that I did all they asked me to do including calling several times to verify the phone was with T Mobile so they either unlock my phone or refund me the $100 I paid.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] bsilvino:
Hey man, I am doing exactly this, I asked a friend to get the sim card and bring it, but ETA is next monday (Jan 11th), so I called the t-mobile to make sure it would work. So they said, activate the sim card on the prepaid plan, leave it in the phone for at least 72 hrs and then pay the $100 to the plan, after the 72 hrs call them back and ask for the permanent unlock, they confirmed that the unlock would be right away. So now that you are saying this I reaally want to keep in touch with you, so I can understand how it went. I have until Jan 14th to return the phone to eBay. So if it does not work for you, so, it probably will not work for me. Hope you will get answer soon m8.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] arob1987:
Okay so I got an email from Support saying that I need to use the Device Unlock App.. So I called back Technical Support and finally someone told me that even if I am eligible, I need to be connected to a T Mobile network in order for the unlock to go through!

So basically I need to go to the states, connect to the network, then it will unlock. This is the only rep that told me this despite me telling all of them that I live in Canada *sighs* luckily I live about 1.5 hrs away from the border so I guess I know what I will be doing this weekend.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] bsilvino:
What a work, isn't it? But I can't wait to hear back from you after the weekend tho. My sim card is underway and arriving on Monday so, I'll be doing exactly the same if it works for you. Now weird is that the tech department when i asked all the conditions they did not mention that must be under their network. It is really new info. Finger crossed!
[T-Mobile LG V10 Q&A, Help & Troubleshooting] arob1987:
Hey, I didn't get a chance to cross the board as I had some stuff come up but I'm kind of skeptical about that whole idea. The reason being is that I am on prepaid and I don't have data so even if I crossed the border, I would still have to connect to WiFi in order to get the app to work so what is the difference between using WiFi in the US vs Canada.

As well, I've read multiple accounts from other users who were able to unlock the phone while being outside of the US so something does not add up to me.

I called back and spoke to a Technical Support Supervisor who escalated my issue and she said she would call me back within three business days with a resolution. If I cannot get it unlocked after that, I'm just cutting my losses and selling the phone. I can't deal with this stress anymore.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] bsilvino:
Totally agree with you, I'm gonna put the sim card tomorrow, I'll call tmobile to see if I need any other setup and I'll let you know.. But basically I will have to wait 72hs as mentioned before, by Thursday I'll call tmobile and ask them to unlock, if it works, fine, otherwise I'll return the phone.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] nikhilatbits:
Hey, were you able to unlock the sim? I am also in the same boat and T-Mobile is suggesting me to get a 100$ account initially
[T-Mobile LG V10 Q&A, Help & Troubleshooting] nikhilatbits:
Hmm, I started a PayPal dispute with the seller and he declined mentioning PayPal will not consider buyer's remorse. Also since it was never used on a T-Mobile account, it isn't register in their databases. I am planning of taking a 100$ prepaid account, use it for 3 days, apply for unlock and then escalate the claim to PayPal as hardware issue. Will that work? Did anyone try this way with PayPal?
[T-Mobile LG V10 Q&A, Help & Troubleshooting] DeGon:
This is in reply to the above quite, not to the OPs post (who probably got a completely unregistered demo model).

I unlocked my Prepaid T-Mobile V10 from outside the states. The chat operator said that for temporary unlocks you need to be on cellular internet, but not for permanent unlocks. The later are possible via Wifi (even from Europe, as I did). I had a prepaid plan on my phone and needed to do this (for my prepaid V10 which was paid upfront in a T-Mo shop in NY):

payments of at least $100 to my prepaid account

waiting 14 days (buyers remorse)

Only thing left to do: I need to sell my T-Mo SIM card with the $100 on it...
[T-Mobile LG V10 Q&A, Help & Troubleshooting] gamin92:
I temporary unlocked twice with WiFi from France. So t-mobile operator must be wrong.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] gamin92:
Let me tell you my own experience with unlocking T-mobile, which may add some confusion in requirements really needed.

I live in France. I bought my T-mobile v10 on eBay. That was a risky deal cause the phone was NOT paid already (monthly payments), and was sold without T-mobile sim card. The seller said he just used the phone about 6 hours. Received it temporary unlocked.

The temporary unlock ended around 25th December. I was not able to permanently unlock, but temporary unlock worked fine.

This new temporary unlock ended, ans I was able to renew it. Permanently unlock still didn't work.

This one ended today. I used cellunlocker.net to have permanently unlock (some other services like unlockbase are not available from France). First surprise, they told me my phone is ready to unlock. Second, the permanently unlock WORKS!

All unlocks made with WiFi connection, my French orange sim card in the phone.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] cproaudio:
Has anyone unlock a rooted phone that has been returned to stock? I bought a V10 from a guy who bought the V10 from the retail store. The IMEI checked out in the tmobile IMEI database. The seller told me he requested the unlock from TMobile and got an unlock instruction email from tmobile. What he didn't tell me was that he had unlocked the bootloader, rooted the phone and installed TWRP and god knows that ROM. I flashed back to stock and installed stock recovery and relocked the bootloader. I tried the unlock app and it failed to unlock. it shows not eligible for unlock. Has anyone permanently unlocked a previously rooted V10? I tried with and without my AT&T SIM card, both on WiFi. Both failed.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] gamin92:
I've unlocked mine on stock rom, no root, but with unlocked bootloader and twrp.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] jkyoho:
can you root it and share some partition dumps?
[T-Mobile LG V10 Q&A, Help & Troubleshooting] gamin92:
I'm already rooted. I had a backup of siraltus rom, with root, Xposed, etc... Just reflashed stock rom to get unlocking app working. Was back on custom rom 15 mns after.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] ZDeuce2:
You have to have a tmobile Sim In the phone for the unlock app to work...

Zdeuce2 now with golden rays of sunshine
[T-Mobile LG V10 Q&A, Help & Troubleshooting] gamin92:
As I explained in post #30, having a t-mobile sim card isn't needed to use the unlocking app. Well, at least when using internet services, if it may have any impact.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] cproaudio:
Just ordered the unlock from swiftunlocks for 27.99 it's the cheapest I can find. I hope this will unlock it since the phone is a T-Mobile retail version not an LG partner purchase. I have an expired T-Mobile prepaid SIM. Not sure if that will work.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] ZDeuce2:
In post #30, you said you used a service, not the app...

Zdeuce2 now with golden rays of sunshine
[T-Mobile LG V10 Q&A, Help & Troubleshooting] cproaudio:
You still have use the provided device unlock app even if you use 3rd party unlock service.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] gamin92:
Nope... Services just give you ability to unlock with the t-mobile app. ATM, no other way to unlock than with the app.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] cproaudio:
Finally got it. The seller told me that the phone is unlockable. After the transaction and got the phone in my hand, unlock didn't work. Contacted the seller and told him to call T-Mobile to get the phone eligible for unlock. The seller got back to me and told me that he had only used the phone for a week and that it needs to be used for at least 40 days. Here comes the best part. He paid for the unlock service. I got an email from swiftunlocks.com this morning that it's ready for unlock. After I got off work, I power up the V10 and connected to WiFi, no SIM card and tried the unlock app. Lo and behold, The unlock app worked. I guess all the unlock service does is change the IMEI to eligible status on the T-Mobile server. Now all we need is a database service that puts LG Partner Purchase Program phones IMEI into the T-Mobile server so T-Mobile's IMEI check would recognize it as a T-Mobile phone.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] 7592601:
Tmo corporate

I had this same unlocking issue with my G4. G4 was locked to Tmo, but since I got my G4 directly from LG, preloaded with Tmo software, my IMEI was not in Tmo's system. Here is how I got my G4 unlocked:

1. Filed formal complaint with the FCC, and the Washington State attorney generals office.

2. Waited for Tmo corporate office to contact me

3. Used Tmo paid shipping to send phone to Tmo employed LG tech in Bellevue, WA for unlocking

4. Tmo shipped phone back.

Took about 2 weeks. By law, they have to unlock the phone if you do not owe a balance on it.

Tips:

-As you know, Customer service is worthless and will in one way or another insist that your phone is a fake when the Tmo rep chooses not to add your IMEI to their system. They will insist that you need to talk to LG

-LG barely speaks English in my experience. They do this to get you off the phone. LG will insist that you need to contact T-Mobile to get it unlocked.

-If your lucky, your T-mobile rep will call LG while placing you on hold. It is at this point that the rep runs out of options as he/she realizes that T-mobile needs to unlock it but Corp has refused to give everyday employees access to unlock.

-Create a large enough fuss with corporate and the FCC, you'll get your phone unlocked.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] Negan:
I have given up on getting mine sim unlocked. Same problem as a few others in here. Bought it off swappa from someone who bought it from LG. I've just been paying for a North American prepaid roaming plan and using it in Canada for the past couple months. No unlock site can do it and apparently neither can tmo. So barring some crazy hack (that will never happen) or some other idea, I don't see any solution for this. So I'm gonna just continue to prepay. The device unlock app is the devil! Codes was so much easier!
[T-Mobile LG V10 Q&A, Help & Troubleshooting] cyberfrost:
I am facing the same issue. I bought LG V10 locked to T-Mobile sim from Ebay seller. I have made multiple calls to T-Mobile customer service. The Ebay seller has contacted T-Mobile multiple times. But T-mobile cannot unlock the device. There are no pending charges, there is no issue with my T-Mobile account and yet it cannot be unlocked from T-Mobile. Those who want to buy the phone, pls buy it from T-Mobile store directly. Don't buy from Ebay, Amazon etc. The phone can be unlocked by Device Unlock app only and the app will throw error if T-Mobile cannot link the IMEI number to the account from which the phone was purchased.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] jopa7:
Hi, did you try cellunlocker.net service? People are giving positive feedback.

Cheers
[T-Mobile LG V10 Q&A, Help & Troubleshooting] Negan:
Guys see my reply here. This may be of some use.

More details to come. If by chance my post there gets edited and the tmo contact information disappears just pm me or find me on hangouts or Google plus

http://xdaforums.com/tmobile-lg-v10/general/unlocking-sim-tmobile-t3241032
[T-Mobile LG V10 Q&A, Help & Troubleshooting] ConfuciusTse:
Hey THANKS! Got a lightly used phone for use on another network and of course T-Mobile gimped the Device Unlock process. They could even confirm that it was "supposed to be unlocked" but somehow it wasn't then refused to help any further. Tried your link and for $20 and 12 hours later, my phone was unlocked! Totally worth it and highly recommended!
[T-Mobile LG V10 Q&A, Help & Troubleshooting] d_phekt:
I'm having an issue trying to carrier unlock my friends v10. When using the Device Unlock app it says "Device not recognized by your service provider. Please call customer care". So we tried unlockbase for $20 but they replied shortly after and said the IMEI could not be validated and gave him a refund. When checking the IMEI in swappa it shows clear all around. Anyone have any ideas/advice?
[T-Mobile LG V10 Q&A, Help & Troubleshooting] YrrchSebor:
Is your friends V10 definitely a T-Mobile phone? If you can read thru this whole thread, you might find that the phone originally came thru an LG partner program or such, and isn't in the Tmo database? Scour the thread for someone who managed to get a phone like this entered into the database by contacting a certain T-Mobile rep. I think her direct line might be given in a post in this thread or another unlock thread. I think that might be your only chance
[T-Mobile LG V10 Q&A, Help & Troubleshooting] Negan:
Two posts above your question I linked the one and ONLY solution
[T-Mobile LG V10 Q&A, Help & Troubleshooting] Steve012th:
Help

What all do I need to do?

Rooted LG V10 AT&T phone Boost Sim in the phone now I need AT&T unlock talk dumb ass to me and started from the beginning what the hell do I need to do to make this damn phone work preciate
[T-Mobile LG V10 Q&A, Help & Troubleshooting] Skizzy034:
Didn't read through the thread, but Cellunlocker.net worked for me. $24.99. Got my code in about an hour. It's sometimes more expensive than other sites, but it's the one I've always used and it's always been reliable.

Edit: Btw, I bought my device off of a reseller on eBay. Same situation. IMEI wasn't registered in T-Mobile's database. Tried the device unlock app on the phone right away and it didn't work. Went to Cellunlocker.net and followed their exact instructions for unlocking an LG phone on T-Mobile. The code came in about an hour and once it was here, I loaded up the unlock app and it worked perfectly.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] Holyman007:
Got mine unlocked using markbencze's method but without having to activate a prepaid card + using it for 40 days.

Bought my H901 V10 Locked to Tmobile off ebay from a user who couldn't get it unlocked in my country (Canada).

Did my research, checked the IMEI on the tmobile site and it didn't come up with anything.

So I got the phone, tried the tmobile "device unlock" app with no luck. Tried unlockbase.com and they refunded me pretty much within 24 hours saying they couldn't unlock it.

Called tmobile customer support. Very unhelpful, telling me to contact the buyer to unlock it for me or return the phone.

Was prepared to buy a sim card when I decided to try emailing the tmobile specialist email that markbencze listed. I told them my IMEI and that I bought it off a ebay seller and it was possibly a LG partner V10.

They got back to me quickly and asked for a screenshot or picture of the IMEI and proof of purchase (I sent my ebay invoice).

They added the IMEI to their database and I got it unlocked with their app within seconds. This only took a couple of hours which is much better than having to buy a prepaid card and using it for 40 days.

I suggest anyone who has bought the phone off a third party vendor to try emailing or calling the contact in markbencze's post first before you follow tmobile's annoying unlocking policies.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] Skizzy034:
What is an LG Partner V10?
[T-Mobile LG V10 Q&A, Help & Troubleshooting] Holyman007:
From what I heard in different threads, It's LG devices that people got using the lg partner promotion. Probably only offered to people in the industry or for testing.

And these devices are initially locked to tmobile but never activated on the network so the imei doesn't show anything when you use the verify site on tmobile. But if you call someone higher up, they will add the imei to their database making it possible for unlock.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] mcmikechan123:
I bought a V10 from Amazon that is impossible to unlock, I think I have one of those that you mention bc the box says demo on it. But who is that someone higher up i need to contact? bc I tried both T-force Twitter & calling tech support and they both said they cant do it and cant help me. F**king tforce even said they only help with phone bought thru tmobile, F**k that s*it

I really hope you can answer bc i dont want to pay for my unlock.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] mcmikechan123:
do you have the contact info? i think i have one of those as the box says demo on it and TFORCE is giving me a tough time.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] Stransky:
Hi

Very strange this unlocking business. I bought a T-Mobile H901 V10 via eBay but from Hong Kong brand new. I am in UK and as soon as I loaded my EE SIM the phone unlock app appeared and I selected permanent and the phone now works with EE SIM. I also tried an O2 UK SIM and this also works. This was before I unlocked the bootloader and rooted the phone.
[T-Mobile LG V10 Q&A, Help & Troubleshooting] titmus:
This didn't work for me. Did you do anything specific other than insert the ee sim and use the device unlock app?
[T-Mobile LG V10 Q&A, Help & Troubleshooting] rasniker:
I just bought v10 3 month ago and this issue with sim unlock happend to me.i dont have tmobile in my contry and phone is rooted.Do you guys know any way that i could fix this? Installing a new rom? Should i flash nougat?if you know antlything please help me out
[T-Mobile LG V10 Q&A, Help & Troubleshooting] rasniker:
Anyone?
[T-Mobile LG V10 Q&A, Help & Troubleshooting] themaker007:
Unlock t-mobile LG v10

Did anyone figure out how to get this unlocked? I am in the same situation and would love to collaborate with anyone on getting this unlocked.