yashsingh1/xdaforums huggingface dataset:
[G2 Q&A, Help & Troubleshooting] HzMeister:
Such massive battery drain is not normal. Backup you data and do a factory reset. Only install the apps you need. If that doesn't fix it, then it could be a bad battery.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

I have a problem with your application it say "Failed to perform this task at this moment, please try again later"

I already do it, no change even if I uninstall all lg apps and google.

Thank you very much of your help.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
I have installed the app as system. It work now, I'm telling you tomorrow of later in night.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Here is the results of Wakelock detector after 1 day, with no SIMCARD and a little little bit of wifi :

All screens :

album : http://imgur.com/a/auV84

I try to make a factory reset, no change. I think I can try to back to 4.4.2 ? (I have the kdz and tool for it)

Thank you very much for your help.
[G2 Q&A, Help & Troubleshooting] panostheodorakis7:
As far as i can see ....there is nothing that drains so much battery from your system....and if you are using your phone ~18 hours and you still have 25% battery i believe that is nothing wrong with it .....BUT if u want u can still do a battery calibration ....u can find more about it herehttp://www.xda-developers.com/calib...asy-way-with-battery-calibration-for-android/ ....if u do it let us know if u saw any changes ....

Στάλθηκε από το LG-D802 μου χρησιμοποιώντας Tapatalk
[G2 Q&A, Help & Troubleshooting] raptorddd:
have you tried the goosle services script to reduce battery?

from 9 hours of sleep mine get 3% on cloudy. try

http://xdaforums.com/lg-g2/general/guide-reducing-google-play-services-t3139032
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

I already do a calibration, but nothing change.

last night and today I've left my phone on the table, no wifi, no simcard, just used 2 minutes for airdroid. And in 18 hours he loose 75% ??

My Xiaomi Redmi 1S need to be charged after 4-5 days generally (sending messages, look at mail with data). Now I have Android 4.4.2, I do it with the Flash Tool and I will see if there the same problem.

Thank anyway for helping !!!! :)
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Yes I tried it before restore the third time my phone. No changes. ^^
[G2 Q&A, Help & Troubleshooting] raptorddd:
then it maybe a battery issue..
[G2 Q&A, Help & Troubleshooting] Dlazzy:
I will see if there is a change with 4.4.2
[G2 Q&A, Help & Troubleshooting] raptorddd:
i hope you do but i read that kitkat has better battery so if dont see a difference then might be battery i ususally get 1-2%over night no grennefy no nothin just the script.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
The script ?

What is the script ?
[G2 Q&A, Help & Troubleshooting] raptorddd:
the one i mentiioned you for the google play services

http://xdaforums.com/lg-g2/general/guide-reducing-google-play-services-t3139032

by the way am on MM6.0 do you know how to go back to stock? what should i flash?maybe stock or custom stock..
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Oh yes that script. I will do it with 4.4.2 now.

And sorry on don't use any custom roms, so I don't know how to come back to stock, sorry :)
[G2 Q&A, Help & Troubleshooting] raptorddd:
ok no problem. ma new to g2 had 5.0.2 then i installed cloudy and yesterday i flashed 5.1.1 last night MM and now i want to go back to lp. all that bootstack things gets alittle confusing.. some say i should do kkbootstack 20h i cant find it someone say using hybrid will work. i dont want to brick LOL
[G2 Q&A, Help & Troubleshooting] Dlazzy:
It's why I don't wan't to use custom ROM, this is too risky and and I don't wan't to brick the phone ^^
[G2 Q&A, Help & Troubleshooting] raptorddd:
well ive done it as long as you do understand and do it correctly and use the files needed its easy. but i came to g2 and found this bootstacks wich i never heard of asa s2 had unlocked bootloader.. i still need to learn alot of thins like kdz and tot i hear this alot. i think this are file formats to restore to stock kitkat. i hope i never brick (knock on wood ).well am going to try go back to stock lp
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Yes kdz is the format for restore, I used this tutorial for back to 4.4.2 from 5.0.2 : https://www.youtube.com/watch?v=S_wWif_ggSY

For the kdz, the website given in description don't work but go on the website and do this :

Choose the right DKZ, pass the ad website and if you have the message "Not found!", see the URL and copy this :

http://prntscr.com/979ix5

I paste this on google and found mirror download ^^
[G2 Q&A, Help & Troubleshooting] bravho:
For battery: AOSP (at the moment cm12.1) is way better for me (compared to stock)
[G2 Q&A, Help & Troubleshooting] Dlazzy:
I will see if 4..4.2 is better before ;)

Thanks !
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

With 4.4.2, I leave my phone on the table, with no SIMCARD, wifi activated (no activity with it), nothing in multitasking, asteroids pack lwp on homescreen (at 20% save) and 10 minutes screen on with 25% of brightness.

And there is the result of my battery :

24% left after 21 hours and 6 minutes.

6 hours and 2 minutes left.

HMMmmm imagine I have a SIMCARD, use data for mails, and send messages ? I think I cannot use it from morning to evening.

What do you think ? Do you have a kernel ? Or mod ?

Thank you.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
BIG UPDATE :

I have take another battery of LG G2 from a friend, this is an original and in good health (1,5 years)

I have cherging it to 100% (wait 30 minutes more) and leave the phone on a table, with no wifi, no simcard, nothing in multitasking.....

In 9 hours and 32 minutes he loose 47% !!!!!!!!!

The screen was on 5 min and 50 sec only !!!

I think I just going to throw the phone to the trash because I don't wan't to loose my time anymore with this bad phone but if you have solution I could try... :(

And another problem, when I play 3d game, like reckless racing 3, infinite flight... 2-3 minutes after the race or fly started (in 3d) the phone start stuttering ?!!?? Big lag, aroung 5 FPS !

Please help me for the battery in priority !!

Thank you very much !
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Just installed CloudyG2 2.2 and Dorimanx kernel, no changes...
[G2 Q&A, Help & Troubleshooting] raptorddd:
could it be battery? i know you tested another battery what are the odds of both not working.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
The battery from my friend works perfectly, he have a real battery with his phone.

It's very strange.
[G2 Q&A, Help & Troubleshooting] raptorddd:
i lost 2% in 8 hour in deep sleep.? i really dont know whats wrong.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
You are lucky, I loose 40% in 8 hours ^^
[G2 Q&A, Help & Troubleshooting] raptorddd:
dorimanx and another guy posted that they lost 0% in 10 hours.. they used better battery stats i check the built in battery.. now i want 0% LOL
[G2 Q&A, Help & Troubleshooting] Dlazzy:
I have put CM12.1

No changes........ :'(
[G2 Q&A, Help & Troubleshooting] bouighil:
Flash Cloudy 2.2 and don,t install any app.

If the battery life is good install one app by one and test. They have some app who eat our battery, like facebook, messenger, whatsapp...

Desactivate GPS, sync, wifi and put a simcarg in your phone, i,ve a G3 without simcard and the battery is verry poor, but when i put a simcard the battery life is good. i know it's anormal but in my case it works.

Hope that will work with you too. good luck :)
[G2 Q&A, Help & Troubleshooting] Dlazzy:
So I reinstall CloudyG2 2.2 and don't install any app ?

And put my SIMCARD ?

I will do that in 1 hour

Thanks !
[G2 Q&A, Help & Troubleshooting] bouighil:
Yes try that for 1 day and see if they are any difference
[G2 Q&A, Help & Troubleshooting] Dlazzy:
I've just do it, and also put my SIMCARD.

I'm telling you tomorrow.
[G2 Q&A, Help & Troubleshooting] raptorddd:
its very strange cause nothing seems to help.. lets hope you see a change, i did mine last night from 100% 8 hours deep sleep i got 100% 0 discharged.:victory:

by the way i cant remeber if you have run wakelock detector? if dont then do it
[G2 Q&A, Help & Troubleshooting] Dlazzy:
I have wakelock detector, I will keep it two days and see what keep my device on.
[G2 Q&A, Help & Troubleshooting] raptorddd:
keep it in deep sleep during 5 -6 hour and check wakelock and post screen of all in setting , use the advabce option someting like that cant remember right..
[G2 Q&A, Help & Troubleshooting] bouighil:
Don't install anything
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Ok

I have installed battery stats plus and wakelock detector. If my battery is draining by these two apps I just don't understand ^^

Thank you for your response !
[G2 Q&A, Help & Troubleshooting] bouighil:
An normal g2 with full battery 100% can easily past 6 hours in deep sleep with 100%

If it's not the case with your phone with cloudy 2.2 and only battery stats and wakelocks it means that your battery is dead
[G2 Q&A, Help & Troubleshooting] Dlazzy:
See this, same problem with two battery (the second do what you say with the lg g2 of my friend.
[G2 Q&A, Help & Troubleshooting] raptorddd:
just run wakelock detector
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Ok I've uninstalled better battery stats.

Tell you tomorrow for the results of wake lock detector.
[G2 Q&A, Help & Troubleshooting] bouighil:
How's your battery today? :D
[G2 Q&A, Help & Troubleshooting] thiagomz:
What wakelock detector are you using in LP?
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

With CloudyG2 2.2, no custom kernel, no Wifi, screen ON about 6min there is the result of wakelock detector, screen in differents albums :

Results for CPU Wakelock, part 1 and 2 :

http://imgur.com/a/PAkgS

(JUST "SYSTEME ANDROID" is now at 336x and 2m6s (in red))

Details of "SYSTEM ANDROID" (android system in english) and "SERVICES GOOGLE PLAY" (google play services in english) :

http://imgur.com/a/RmoWz

Result for SCREEN Wakelock :

http://imgur.com/ERaL8jG

Result for WAKEUP Trigger :

http://imgur.com/mt88YB7

Result for KERNEL Wakelock :

http://imgur.com/bzBpxni

Results in global :

"Sleep time" 18H and 51MIN

http://imgur.com/a/Mk49t

"Veille cellulaire" is the network/cellular standby

"Téléphone incatif" is idle phone, stanby phone, sorry for my english ^^

Thanks for your response !!!! :)
[G2 Q&A, Help & Troubleshooting] bouighil:
you haven't put a sim card in your phone :s
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Just the first two hours. But no changes, battery like everyday ^^
[G2 Q&A, Help & Troubleshooting] raptorddd:
Seems like playservices and android system are the highest.

why dont you run the google playservices script

http://xdaforums.com/lg-g2/general/guide-reducing-google-play-services-t3139032
[G2 Q&A, Help & Troubleshooting] Dlazzy:
I have already do it, no change apparently ^^
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

I have try another thing, let the phone screen on during the night.

Loose 57% in ~9H, I don't know if these informations can help but I try....

Yesterday I have left the phone on my table with the screen on at 1% of brightness :

There is the screen of the graph :

http://imgur.com/hvOK15Q

Battery consumption time : 10H44MIN

Time left before empty : 6H5MIN

Screen on time :

http://imgur.com/PvoRbcl

9H

Wakelock detector Android system (most usage) :

http://imgur.com/nyqvSVy

I'm tired of this situation ^^ I can't use my phone since 2 weeks ago, please if you have a solution don't be lazy, thank you in advance.
[G2 Q&A, Help & Troubleshooting] raptorddd:
i really dont know whats wrong but here look at my wakelock readings
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

What is your rom/kernel ?
[G2 Q&A, Help & Troubleshooting] raptorddd:
on this readings i was on stock slim based 30f. d800 i used app ops the script and servicely.

i used dorimanx kernel governor to intellimn.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
I will try it but with 20A for D802 and dorimanx kernel and governor to intellimn ^^
[G2 Q&A, Help & Troubleshooting] raptorddd:
but your problem lies with phone discharging while deep sleep. so i see no use to change.. probably on use you will see a difference , i dont think youll notice anything while in deep sleep. can you send picture on battery and on i think its android system what services are running.?
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Here is the screen :

Thanks !
[G2 Q&A, Help & Troubleshooting] raptorddd:
i dont have

one handed control

atwfd this is i think to use miracast so you cna see in tv screen.

smart cleaning

quick set sdk remote control.

is that all you got running?

i have more than that.

those services i deleted them. those are safe to remove.
[G2 Q&A, Help & Troubleshooting] rajkatiyar07:
http://xdaforums.com/lg-g2/development-d802/extra-stock-lp-debloater-d802-t3110347

Use this and give thanks to Dev :D

And then you can thanks me:highfive::highfive:
[G2 Q&A, Help & Troubleshooting] Dlazzy:
I will remove this now ^^ thanks.

I will try, thank you for your response.

But it's just with Lollipop ?

Also the results last night :

Loose 35% in 10 hours and 52 min, no wifi, screen on 15min, no sim card.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
No change, but I have don't have atwfd..... anymore.
[G2 Q&A, Help & Troubleshooting] nookin:
I have the Verizon LG G2 and also running into battery drain issue.

Like you, I have tried multiple firmwares, factory resets, battery stats, etc.

Normally, my battery drains at a rate of about 1% every 3 hours or so. But then, something happened and it drains at 3-4% per hour. The issue is wakelock due to Bluetooth (bluesleep).

I can make it stop by turning off Bluetooth. I'm not sure if you have tried that. But it makes a dramatic difference for me. If I turn the Bluetooth back on, it is back to the fast drain. Bluetooth does not need to be in use during the time.

This goes away after after reboot until some unknown event. I have tried to isolate the event that cause it to no avail. I thought it was after running Google Maps or Chrome. But I cannot reproduce it always.

(okay, I saw some screenshot of yours and BT was not enabled. Never mind then.)
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Me I loose 8-9% per hour, with nothing activated, I have applied the script for google play services, removes all debloater.....

No solutions for me apparently and I think I going to sell the phone, or use it for test and others.
[G2 Q&A, Help & Troubleshooting] raptorddd:
sorry we tried all , but same thing. technically to me battery its your problem but you say you tried another battery and same. id ont know why, but o still think battery i see no other explanation. last night 8 hour. for me first time with bluetooth on and wifi. from 100% to 100%.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

Yesterday I have put in charge to 100%, shutdown it.

Power on the phone this morning, and use it normally, SMS, e-mail, little bit of internet search with 3G+, played Dr Driving 20min.

And now I have 58% for 8H54, screen on 1H and the phone say ~11H30 left, I think I gonna use the phone anyway...

Thanks again for your help.
[G2 Q&A, Help & Troubleshooting] raptorddd:
sounds great. have you used any battery calibrator?
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Yes I do a battery calibrator when I have just flash the rom to CloudyG2 2.2 with no kernel.

I do it before but big drain, today it's a moderate drain.

I don't understand why ^^ :good:
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

Yesterday I have charge my phone to 100%, shut down it and at the morning ( ~8H later) my phone is at 74% ??

I think it's from the hardware, not the software.

I will dismantle the phone when I charge to 100%, and try all parts.

For example :

- Turn off the phone

- Disconnect the proximity sensor and see what's going on with battery

I will do the same thing with the screen, front camera, rear camera, flash............ And tell you all of the results ;)
[G2 Q&A, Help & Troubleshooting] soulhacker973:
Hey if you want you can try one more thing.....try slim lp 5.1.1 with micro gapps from opengapps.org.....i also had battery drain issue but this rom is perfect with deep sleep
[G2 Q&A, Help & Troubleshooting] carpon:
I've exact the problem of you.

my phone extremely drain the battery no matter what rom/kernel running.

maybe we should try slim rom? my only worries about AOSP is the very bad camera quality.

---------- Post added at 01:55 PM ---------- Previous post was at 01:32 PM ----------

you mean this one?

http://xdaforums.com/showthread.php?t=2608271
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

We can try yes. But I think this rom don't going to solve the problem, because I've most of the differents roms I think. Now I try lightning V5.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

I have found another problem now, when the phone is off I loosed all of my battery in 2 days ? ????

Somebody have an explanation ?
[G2 Q&A, Help & Troubleshooting] raptorddd:
bad battery like i said earlier..
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Yes... But it's strange with original battery (2,5 years old) same problem...

I will search a place where I can buy a original battery ;)
[G2 Q&A, Help & Troubleshooting] raptorddd:
maybe they both bad..am pretty sure since you didnt had any wakelocks that would drain , i suspected battery even though you said you tried another one.. but am pretty sure it is... just be sure to get a original one not fakes.. i really dont know. how to tell them apart. or where to buy it
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

I have just ordered an original battery today. Going to see if it's the 2 old battery or just the phone ;)
[G2 Q&A, Help & Troubleshooting] raptorddd:
heey .. i hope it is, is see no other explanation.. let us know. good luck. and by the way where did you bough battery? link please.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

I asked the seller before and he confirm to me that an original :

http://www.gsm55.com/catalog/produc...d4VTXmTq7q8DHzPnTJ19FbIi2dEsYX4E-MaAr8H8P8HAQ

When I receive the battery I going to compare with the one of my friend.
[G2 Q&A, Help & Troubleshooting] raptorddd:
ooohh france.. cool.. very cute french girls heheh..

check this thread.

http://xdaforums.com/lg-g2/accessories/help-lg-g2-battery-genuine-fake-t3250940
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Ok ^^ I going to keep this thread.

Thanks again !
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

I set up the battery but same results.

When I received it, I wait 10% and charging to 100% and wait 30 minutes more. This morning (after 10H and 21min) the battery is at 67% !

So I going to return the battery and keep the last one, and search one more time what's the problem :confused:
[G2 Q&A, Help & Troubleshooting] raptorddd:
very strange, sorry to hear that. i dont know we did all wakelocks debloat ect.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

I will do what I say 2 weeks ago, disconnect all components, one by one, the vibrator, speakers, led, infraled....

And see, I hope, what's going on ^^
[G2 Q&A, Help & Troubleshooting] raptorddd:
sure good luck, ill go to bed its 3 am here, hope you fix it.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Thanks, good night !
[G2 Q&A, Help & Troubleshooting] Dlazzy:
For this test I used the first battery I ordered, the second will be returned because it's the same result.

I've try to disconnet most of all components, in red what I have disconnected in green what I have keep.

And for sure no change !
[G2 Q&A, Help & Troubleshooting] raptorddd:
not really sure whats going on.? pretty strange. maybe its jinxed.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Same result, loosing 8-10% per hours whitout do anything no simcard in airplane mod.

What is "jinxed" ? I don't know this word in english/french !?
[G2 Q&A, Help & Troubleshooting] raptorddd:
well i cant think of anything of what could be causing that i was 100% sure it was a battery issue.

jinxed means like some sort of spell, magic or cursed. it was kind of sarcastic comment, trying to be funny.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

I've downloaded CPU temp, he said : 32°C, go up to 39% of CPU usage (~1100mhz), but most of time at 7-20% without doing anything. Ram 827Mb with everything closes exept CPU temp, and battery "current : 30ma".

I don't know if there is a problem.

Thanks
[G2 Q&A, Help & Troubleshooting] raptorddd:
never used cou temp. are you saying that it doesnt go into ddeep sleep? or that the phone stays at 1.1ghz doing nothing?
[G2 Q&A, Help & Troubleshooting] Dlazzy:
I don't know, the cpu usage go from 5% to 20% usage with just cpu temp oppened.

Betterbattertstat say 95% of deep sleep.

I have just install the Blisspop rom with android 5.1.1 and no custom kernel (cpu set to interactive) but apparently no changes.

I really don't know what's going on with the battery ^^
[G2 Q&A, Help & Troubleshooting] raptorddd:
you are not the only one.

http://xdaforums.com/lg-g2/help/android-os-consuming-huge-battery-t3284301/post64609542#post64609542

i cant tell either
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

I have just tried this :

Remove every components (camera, lcd, touchscreen...) I've just keep the motherboard, connect the battery and turn on the phone, wait 5 minutes and see if it's works. Yes because when I push the powre button the back LED flash, so the phones works. The morning was at 87% and after removed everything I wait 5H. Shutdown the phone reconnect everythings, camera, led, lcd and the battery is at 65%. So I think the problem is the motherboard, but WHY ??? I didn't do anything with it :confused::confused:

I don't going to buy a motherboard this is the price of a used phone on ebay...
[G2 Q&A, Help & Troubleshooting] raptorddd:
not sure why, and cant really tell you if its motherboard. Theres this app that tells you more info on whats going on with battery, i only tried once. I was looking for how much charge amps records during recharge. Coulndt find it it has alot of info
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

I have downloaded the app, and there is all info when in charge :

Health : Good

Techno : Li-poly

Temperature : 24,5°C

Volt : 3871 mV

Capacity : 3000 mAh

~ +900 mAh/h when start and now +1541 mA (+51.36%/h) and sometimes continue to increase, dont go more than +2300 mAh, stay around +1700 mAh
[G2 Q&A, Help & Troubleshooting] raptorddd:
is the one in the bottom how much charge battery has taken, or discharge?
[G2 Q&A, Help & Troubleshooting] Dlazzy:
I gonna give you screen tomorrow ;)
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

There is the screenshots :

Graph : http://prntscr.com/9mfq28

Discharge : http://prntscr.com/9mfq8g

In charge : http://prntscr.com/9mfqej
[G2 Q&A, Help & Troubleshooting] raptorddd:
i think it seems ok. but mine when charging i get 1140ma, no more then that. why not try to lower amps for charging and let it charge slowly, i use dorimanx and in setting i can set it to lower, default its 1600.
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Hello,

There is an album of the battery during the day, I turn on the phone this morning, and during the day I taken screenshot from Battery Monitor, I use it normally, Gmail, Internet, double screen (Cloudy rom), with 4G and 3G, send sms... :

Don't care about the time.

http://imgur.com/a/A2YHz

and you say to use the dorimanx kernel, but after I forgot how to return to the stock kernel ?!
[G2 Q&A, Help & Troubleshooting] raptorddd:
during use it seems al right.

well if you have twrp you can back up boot. thats the kernel

or download flashify from playstore and back up kernel
[G2 Q&A, Help & Troubleshooting] Dlazzy:
Ok, thanks for this informations.

But before I will do something with the motherboard (LG employee help me ;) )
[G2 Q&A, Help & Troubleshooting] raptorddd:
is it a local store thing this employee? well thats good you have some to hook you up. good luck
[G2 Q&A, Help & Troubleshooting] Dlazzy:
He's not come from a local store, but from factory, in France, but I don't know where !

I think it's not a real factory but an after sale service. I will see if it's helpfull for me.