yashsingh1/xdaforums huggingface dataset:
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
Yeah, I totally agree. But the price of the UK H960 variant is going to be really high. For Three, Vodafone or 02 (giffgaff) customers, I wouldn't recommend buying the imported h961n. However, Three and EE customers could save quite a few bucks by importing the H901 US T-Mobile variant which only doesn't support the 900mhz band. This would be a big issue for 02 and vodafone though - because most of their 2G and 3G connections are on that band. However, EE and Three would have full coverage for a cheaper price than the UK H960 variant. They would, however, have to go through the hassle of importing, and getting the seller to unlock the phone - in order for it to work in the UK. That's what I am trying to do right now.

I am on virgin mobile (at the moment) who don't even support 4G. That's why I have 2 options. 1) I can buy the H961N or 2) Import the H901.

I'm not sure on which to do. Maybe someone here can help.

Thanks

(By the way, does the LG v10 even support VoLTE?)
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
Yes the v10 will support VoLTE as the G3 and G4 do but on some networks you'll need their firmware.
[LG V10 Q&A, Help & Troubleshooting] mdc01am:
LG definetly playing a very tight game in terms of releasing the LG V10 in europe and potentially harming the sales they would make from this phone here. Day by day new news is coming of the impending releases of newer phones in jan/feb e.g. huawei mate 8, samsung s7 and its variations and even the LG G5 which are all looking at release early 2016.

These new releases and the specs on these phones will outdate the LG V10. If your not in a rush to get a new phone asap, then i would just keep a close eye on the whole market. I for one have been looking forward to getting the UK LG V10 H960 but with its ongoing delay i am leaning towards the highly spec huawei mate 8. Even the current mate 8 on sale in china supports all the UK mobile frequencies (model nxt-al10)

---------- Post added at 05:16 PM ---------- Previous post was at 05:09 PM ----------

Also even if the release of lg v10 in uk comes with a high price tag...i can see the price tumbling quite quickly within first 2 months in order to compete with the new releases early 2016.
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
Yeah... I think you have a point there. Perhaps I should wait then - a couple more months. My current phone is an OPPO Find 7 (chinese brand - like oneplus). It's pretty good, but I really want a new phone!
[LG V10 Q&A, Help & Troubleshooting] mdc01am:
Im itching for a new phone too even though i am using perfectly functioning s4 mini.

But im hoping to keep the next phone for a good 2years and if im looking to splash a big sum of money on the next thing then its just sensible to wait till february.

The price of LG v10 abroad has gone dwn in space of 2months....offers of $100 off have been applied and attempts made by LG to shift more units by throwing in alot of freebies. I can see the same happening with the UK release especially with all the new releases expectd at CES january 2016 and MWC february 2016 exhibitions when the new huawei/samsungs/htcs/lg flagship phones are to be released.
[LG V10 Q&A, Help & Troubleshooting] mdc01am:
Spoke to two different people at LG Support UK team...both pretty much said same thing that the V10 not coming to UK, both said it was never confirmed for entry into UK market either! Display on Lg UK website is just for show

And also if buying any imported version, they wont provide any warranty for it... Disappointing move....Like Samsung did with Note 5. But think H960 variant can be imported/bought from czech rep/turkey/uae
[LG V10 Q&A, Help & Troubleshooting] DrXamael:
It's coming to Amazon germany at the end of the month... should be easy to handle any warranty issues
[LG V10 Q&A, Help & Troubleshooting] malifact:
I don't know if this will be of help to anyone but if you can get hold of an

unlocked

T-Mobile H901 from the US, I can confirm it will work in the UK.

You will have to enter the APN settings manually in order to access 4G data, as the V10 won't download them automatically.
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
Yes, this is what I am trying to do. Have you already done this?

Also, can I buy a locked one and unlock here in the UK - using an eBay unlocking service.
[LG V10 Q&A, Help & Troubleshooting] malifact:
I was lucky that a work colleague based in the US got me the T-Mobile version and unlocked it for me. They had to request the unlock code from T-Mobile and they only provided it after the phone had been activated for a certain period of time.

I would strongly recommend that you don't buy a locked one and try and unlock it yourself. T-Mobile is very quick to block any 3rd party unlocking methods. It's easy for them to do this because after you get the code, you have to connect to the T-Mobile server to unlock the phone.
[LG V10 Q&A, Help & Troubleshooting] inzimam:
Read the other thread guys...it's all over for the UK. No V10
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
I actually hate LG right now.

When everyone found out that the note 5 wasn't going to be released in most European countries, LG said that they would never do that.

Now we see them doing exactly the same thing.

What makes it worse is that they advertise the phone on the webiste.

What assholes.
[LG V10 Q&A, Help & Troubleshooting] mdc01am:
Mixed signals from the LG uk support team??

http://m.gsmarena.com/newscomm-15326.php

The LG team seems more confused than the rest of us
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
Hang on, where's your source for this?

There are plenty of articles confirming the UK release, it is also listed on LG's UK website http://www.lg.com/uk/mobile-phones/lg-H960 and I have contacted LG support and they tell me the release is very soon.

It is delayed until Jan, but I haven't seen any notification of a total pull of the UK release.
[LG V10 Q&A, Help & Troubleshooting] mdc01am:
When did you contact LG support?
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
18th November, it has since appeared on the main UK website.
[LG V10 Q&A, Help & Troubleshooting] mdc01am:
I spoke to 2 different members of the UK support team this week, one through email and one through LG online chat on LG UK website...both confirmed its not coming apparently....one of them said they got the news this week that its not being released in the UK.

Both said that lg v10 is on the uk website just for show but no intention for uk release
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
If true that's utterly ridiculous, what would be the point in listing the phone specifically on the UK version of the website if they don't plan to release it? I have emailed them, so we'll see

So am I correct in saying the T-mobile US version would be perfect for Three UK as it support 800/1800 LTE and 2100 3G, the only band it doesn't support which is widely used in the UK is 900 2G, which wouldn't matter for Three / EE anyway.

Those seem so hard to get hold of though.
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
I have been trying for the best part of a month to get hold of a h901. I have contacted so many ebay.com sellers, asking them whether or not they'll unlock. I got close to purchasing one, but the bid was at 3AM in the morning. I fell asleep and missed the bid. It would've cost me (if I'd won the bid) £470 including the seller unlock fees. We just have to keep trying....
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
Lg have just come back saying what you said. What a total and utter waste of everyone's time.

A joke of a company. If any LG employees see this, maybe don't list things on the UK site if you're not planning to release them in this market.
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
Don't even feel like buying the hpone now - after what theyve done..
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
The thing is I have a G3 which I want to upgrade and I love the look of the device, the camera, the 2nd screen will be useful for quick app switching and the fingerprint reader is also a feature I wanted.

So if I buy one from the US, can somebody advise on how to best protect myself in terms of unlocking? I don't want it to get locked again by T-mobile and I really want the 901 model for the bands.

Would a service like this work? http://www.ebay.co.uk/itm/T-Mobile-...358208?hash=item2ca5458700:g:JuEAAOSwf-VWVLN-
[LG V10 Q&A, Help & Troubleshooting] malifact:
As far as I know none of the services for the T-Mobile variant work, or if they do work T-Mobile blocks them very quickly. If you really want the 901 model, your best bet is to get it pre-owned and ask the seller to unlock it for you. Provided they get the code to permanently unlock, it is unlikely it will get locked again. You can always disable the T-Mobile services using an app like Titanium Backup to be on the safe side.
[LG V10 Q&A, Help & Troubleshooting] mdc01am:
Lg czech online store currently selling h960 version and is in stock as we speak. Also can preorder h960 version from amazon germany but no dates on release. H960 works 100% on all uk networks

Dont think lg uk can be trusted to be honest...too many mixed signals and U-turns....ive given up waiting on lg v10....now going to choose between nexus 6p or new huawei mate 8

Only problem if you buy lg v10 outside uk. .then uk lg wont provide warranty...for me i would find it too much of a hassle to chase up warranty abroad if something goes wrong with an imported phone!
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
I wouldn't recommend buying a locked h901 from america, and unlocking it here using an american unlocking service. Just buy one from america, and ask the seller to unlock.

---------- Post added at 07:15 PM ---------- Previous post was at 07:15 PM ----------

We can't buy from the lg czech though. Also, the lg v10 czech model only has 32gb storage..
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
We can't buy from the lg czech though. Also, the lg v10 czech model only has 32gb storage..

---------- Post added at 07:18 PM ---------- Previous post was at 07:15 PM ----------

If we were to buy from the amazon.de (german) webiste, we would only be getting 32gb of storage and we would have to pay at least £480 - excluding shipping. There wouldn't be any import duties though.
[LG V10 Q&A, Help & Troubleshooting] mdc01am:
For those still keen on the lg v10 and need one that is 100% compatible with all uk networks then the amazon germany is best route...currently works out £473 for it, i dont know what delivery charge is if there is any and amazon itself i believe is the seller. I dont think that because the H960 variant has only 32gb space is much of a turn off as having a microsd slot compensates for it.
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
What model is that? does that include 800Mhz 4g, band 20?
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
the model on the amazon.de (german) website is the h960 variant. It is supported by all bands in the UK - fully compatible. But you will only get two colour options and 32gb storage.
[LG V10 Q&A, Help & Troubleshooting] mdc01am:
Ditto...exactly what rikstar said...the h960 variant sold on germany amazon works 100% on all uk band...basically made to work fully in the uk too but LG UK cant be bothered to sell it here and make some money from it!
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
Sorry to be thick, but my German isn't the best and there's a lot of accessories to wade through, I can't see the H960 listed for sale on amazon.de. If I could I'd buy it now, as the storage doesn't bother me, I have a 64GB SD card and I want the black model anyway.

Edit, found it and ordered, hope I've done it right because I don't speak much German!!

How long do they take to arrive to the UK?
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
It will probably be in stock some time in January. So you'll probably get it late January from amazon.de

How much was shipping?
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
I just found the "in English (beta)" button - ha wish I'd found that earlier...

Order Summary

Item(s) Subtotal: EUR 545,38

Postage & Packing: EUR 4,73

Total Before VAT: EUR 550,11

VAT: EUR 110,03

Total: EUR 660,14

Grand Total: EUR 660,14

I did order the correct one right?

Product Dimensions: 16 x 7.9 x 0.9 cm ; 191 g

Boxed-product Weight: 299 g

Item model number: LGH960A.ADEUBK

ASIN: B019DV8V8Y

Date first available at Amazon.de: 29 Nov 2015
[LG V10 Q&A, Help & Troubleshooting] Jorgo-Bo:
When its asin NR B019DV8V8Y you are right. It is just open for pre order

. Thry will ship as soo as it iy avIable

Look here

http://www.amazon.de/gp/aw/d/B019DV...rds=Lg+V10&dpPl=1&dpID=31VYh97cwwL&ref=plSrch

They states that they will ship only to Germany

Thats the H960 model and it will have 64GB as stated in the full description. I talked to them yesterday on phone about that. The short description is wrong.

---------- Post added at 10:43 PM ---------- Previous post was at 10:30 PM ----------

The plan was that they ship right in time before Christmas. Hope they get it early enough...
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
They accepted my order when I selected my UK address. I guess we'll see if they will ship it or refund, I couldn't see anywhere on the listing of the item I bought that said they will only ship to Germany.
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
Yep, thats all correct.

---------- Post added at 11:58 PM ---------- Previous post was at 11:57 PM ----------

It doesn't have 64gb storage
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
It doesn't have 64gb storage
[LG V10 Q&A, Help & Troubleshooting] Jorgo-Bo:
As i stated before the top description is wrong the main description is correct (confirmed by Amazon on phone) :

"Beschreibung" is description in English

"Speicher" = Memory/RAM
[LG V10 Q&A, Help & Troubleshooting] inzimam:
Anyone know if this is going to be delivered before Xmas?

I'm double minded now. I reckon if they won't release it in such as big market as the UK then the support for this phone is going to be rubbish
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
Not the one I bought, they are going to let me know when it will ship, could be weeks I guess. I'm not waiting more than 4 weeks, will cancel it if nothing by end of Jan and then just wait for all the new phones to come out in the spring and take my picks G5, S7 etc etc
[LG V10 Q&A, Help & Troubleshooting] cameron1985:
hi can any one tell me if the h962 model could be used in the uk am on ee and o2
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
h962 model doesn't support 800mhz (b20). You wouldn't get 4G on the 800mhz, but since EE and 02 both support the 1800mhz band, 4G would still work in most large cities, London etc.

2G and 3G is fully supported - so in that sense, it would work perfectly. :)
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
Still no news on when this bloody German purchase is shipping.
[LG V10 Q&A, Help & Troubleshooting] Jorgo-Bo:
Amazon Germany send yesterday email to the first pre order customers confirming the shipment at least for the black version. Mine will arrive today morning. Still waiting for the white one; this status is unchanged.

Amazons website still unchanged for both.
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
Yay! My V10 H960 has been dispatched and is on the way to the UK from Amazon Germany.
[LG V10 Q&A, Help & Troubleshooting] tomtrentham:
Hi Jorgo-Bo, did it arrive ok?

Can you confirm whether it has 32 or 64GB of storage please?

I'm thinking of buying one from amazon.de and getting it shipped to the UK.
[LG V10 Q&A, Help & Troubleshooting] Mariannion:
I'm also seriously thinking about doing this so any details you can provide will be much appreciated!
[LG V10 Q&A, Help & Troubleshooting] tomtrentham:
I went ahead and ordered from amazon.de

Switching the site to English (as mentioned previously) helps. Click the "In English - Beta" link in the navigation in the header bar.

The emails from them have been in German but using Google translate I've been able to understand them fine.

The original shipping date I got was 18 Feb - 29 March then yesterday it was updated to Jan 11 which seems pretty crazy.

Other things to note are:

they are offering a free Sandisk 200GB microSD card with the phone which appeared as an offer somewhere during the checkout process for me

I got an email today saying the price has dropped to EUR 615,69 which is nice.

I'll keep this thread updated with how things progress.

Tom
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
Mine arrived days ago from Amazon DE, I'm extremely happy, it's a brilliant phone and the service menu codes work on the H960.
[LG V10 Q&A, Help & Troubleshooting] mapodres:
"I got an email today saying the price has dropped to EUR 615,69 which is nice."

Hi

I have 649 euros on amazon.de. ..

If I order the price falls to 615.69 ?
[LG V10 Q&A, Help & Troubleshooting] No Rest:
LG have announced at CES that the V10 will be coming to the UK but no release date has been given yet according to Pocket-Lint.
[LG V10 Q&A, Help & Troubleshooting] tomtrentham:
I agree it does seem strange that the price listed on amazon.de still says EUR 649.00

The email I got said:
[LG V10 Q&A, Help & Troubleshooting] Jorgo-Bo:
Difficult to explain :

The normal retail price from LG is 649€. When you did a preorder Amazon will refund you the difference between the actual price and the LG retail price.

Meaning they give you a refund of 33,31€

---------- Post added at 10:02 PM ---------- Previous post was at 09:59 PM ----------

I'm native German so i didn't had any problems to get my black one, but still waiting for the white one
[LG V10 Q&A, Help & Troubleshooting] mapodres:
Thanks, I order from amazon.de with the promotional 200Gb SDHC card.

I wish that the -33.31 refund works !

I order it on amazon.de because LG doesn't love France too.

Is it a european warranty ? what is the duration ?

Wait & See.
[LG V10 Q&A, Help & Troubleshooting] tomtrentham:
So the LG V10 960A arrived from amazon.de

I think it looks and feels great. But I'm not here to review the phone right now. I want to help people who are thinking of buying it from amazon.de. So, a few things to note:

It is a 32GB phone (with about 22GB free space out of the box)

The free 200GB microSD card did not come with it (not dispatched yet, not even a delivery estimate yet!)

The fast charger comes with a European plug (obviously) so brits will need an adapter to use that

I'm not sure what the warranty is. It came with a warranty booklet in the box, but it was only in German so I didn't try and read it yet (my German is nicht so gut)

I have been charged EUR 529.76 (~£389) by amazon so far, because the price of the free SD card seems to be taken from the phone price (so when the SD card finally ships I think I will be charged a further EUR 94.10 (~£70))

None of these things are a concern to me. I actually bought a 200GB microSD card already so getting a free one is nice but I'm not in a hurry for it.

I haven't used the phone much so far, because I'm waiting for a nanoSIM to arrive from Three.

Any more questions, let me know.
[LG V10 Q&A, Help & Troubleshooting] rews82:
advice

hi everyone, I need some advice from you.

I'm looking to buy a dual sim V10 but I need it to work on 3 or Giffgaff for 4G/minutes and Lyca/Lebara to call abroad.

Will the H961 work? ....this is the only dual sim version that I've found

Or should I wait for it to be released to UK first?

Other suggestions with same/better spec? Dual sim is a must! and removable battery :cowboy:

Thank you
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
The h961 will work in the UK but it doesn't support the 4G 800mhz band.

This means that you will not be able to use 4G on carriers that use the 800mhz band.

However, EE use 1800+ band for 4g as well as the 800mhz band. Because of this, with EE, you will be able to use 4G with one of the bands.

Unfortunately, 3 (and giff-gaff) only have 4g on the 800mhz band. Because the h961 doesn't support this band, you will not be able to use 4g with the h961.

3g and 2g will work on the h961, but not 4g. If you don't mind not having 4g on the h961, go ahead and get it.

---------- Post added at 06:51 PM ---------- Previous post was at 06:45 PM ----------

I just bought a h901 (t-mobile) unlocked from ebay, from America.

The seller was willing to unlock the phone and send internationally.

It cost me $651.84 (£464.38) - less than the german variant where you only get 32gb storage.
[LG V10 Q&A, Help & Troubleshooting] thinewonk:
This ISN'T correct I'm afraid.

EE have 2600, 1800 and 800, although they are only starting to deploy 800 on EE now.

Three have 800, and 1800 and they also plan to use 2100 for LTE in 2+ years time as well as they will reduce the amount of spectrum assigned to 3G. 800 is new to Three and only went live about 3 months ago, at the moment the coverage density isn't big enough to make it a higher network priority, so your phone will favour other frequencies and technologies, but as the coverage density is increased, the priority is likely to increase on 800Mhz.

At the moment Three are relying on 800 for coverage and only 800 will provide VoLTE, but they have reasonably wide (although not as much as others) 1800Mhz LTE in cities and main towns (no VoLTE on 1800). Three's 800 coverage will expand over the year and beyond, currently 800 and VoLTE only works on handsets they supply (Three firmware installed) on Android although as Apple deploy carrier profiles, with iPhone you'll get access no matter where you buy the iPhone.

In the future:

It is expected that at some point the restrictions on Three's 800Mhz will be relaxed and that newer versions of Android will support carrier pushed VoLTE settings. It has also been rumoured that just installing the 'ThreeinTouch' app will in future permit access to VoLTE and the 800MHz band, however that comes with a massive chunk of "maybe" as staff refuse to be drawn on that. If you go to Three's coverage map and put your device in as "TinT Test Device" it says "with Three in Touch installed this is the coverage you get", obviously this is just a test at this stage and may never go into mainstream production if it is found not to be reliable or if they just decide not to do it that way.
[LG V10 Q&A, Help & Troubleshooting] appetite4:
I must admit this has me confused. Amazon.de have just advised there is no price match for me as my order was not a pre-order. Ok - I ordered on Jan 8 so that's probably right (ie not a pre-order) but I did notice the first post on this was on 7 Jan and said that the email notifying the price drop had just come through that day . So far as I can see though (camelcamelcamel) the lower price was never offered at any time going right back to 22 December.

Was this a theoretical reduction only available during pre-order period only and therefore never actually orderable at that price by customers? If so I think Amazon are excellent for honouring the price match. I mean, who would have known if they didn't?

Congrats to those who got the discount but I'm still confused. It doesn't take much though LOL :)
[LG V10 Q&A, Help & Troubleshooting] rikstar555:
Apologies for the false information. I didn't check properly. But, I still believe that 800mhz would give better 4G connection for those who live in rural areas. 1800+ works best in cities.

I wouldn't recommend getting the h961 (which doesn't support 800mhz) if you live in a rural area and plan to use 4G. I have just bought the tmobile h901 variant which supports the 800mhz frequency.

If anyone is planning to get an lg v10, I would highly recommend getting the h901 tmobile (unlocked) variant from America - it works out cheaper than buying the h960a from Germany and it has 32gb more storage.