yashsingh1/xdaforums huggingface dataset:
[Nexus 5X Q&A, Help & Troubleshooting] 1142:
Well five days ago i could still turn it on, i've tried to clear cache, factory reset, and sideload via adb but it was still failed.

the phone only got one succeed boot before it shut down 2 minutes later.

When I found this thread two days ago, the phone is already dead.

Sometimes when I pressed the power button I got the "extreme low battery" red flash light notification, and I've tried to charge it several times, ranged from one hour to three hours.

And yet the phone didn't respond at all.

My PC detect the usb connection, but it couldn't recognized the device.

Well too bad, if only I came to this thread one week ago, hahaa
[Nexus 5X Q&A, Help & Troubleshooting] Domin_PL:
hey,

I wonder if it is possible to format /rpmb partition with tot file on devices with replaced motherboard.

After flashing tot file on that kind of device it doesn't overwrite current files and just rid them frorm the device.

how you think guys?
[Nexus 5X Q&A, Help & Troubleshooting] razrlover:
I have this issue right now.

My phone won't enter download mode. Upon plugging the phone in, i get the unrecognized error from windows. Eventually while holding keys down on phone it recogizes a usb device but still gives error.

My phone doesn't turn on, no charge light etc.. Using flashfire to flash ota, phone when black and stayed there, no response since yesterday. Ugg

It shows a usb QLOODER 300, as the device when i troubleshoot the driver install can't update or fix drivers.

So as i can see it, i need to figure out a way to force windows to see the phone, or a command to make LG flash tool to execute flash without verifying the phone.
[Nexus 5X Q&A, Help & Troubleshooting] ybregeon2016:
I followed all the steps indicated in the thread, accessed download mode, flasher tot with LGUP, entered stock recovery, wiped and factory reset+cache, flashed OTA through adb, and I still have boot loop. My N5x is the 32gb version, H791. Any help please, my bootloader is locked again and I access only stock recovery. I am desperate.
[Nexus 5X Q&A, Help & Troubleshooting] plopingo:
flashing this will unlock the bootloader to have a proper phone to flash factory image ?

Because I'm in this situation right now
[Nexus 5X Q&A, Help & Troubleshooting] KTIENDA:
i flashed my h791 with it but now is stuck on logo and andrid 6.0

before i has android 7.0.0 and this software version LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-32G-MDA89E-US

my boot is bhz11g

¿what stock imgi support this bootloader?
[Nexus 5X Q&A, Help & Troubleshooting] plopingo:
your bootloader is unlock now ?

if so just flash the latest factory from google
[Nexus 5X Q&A, Help & Troubleshooting] bernZ:
Also running into this right now after my n5x decided to brick itself out of the blue. I've seen the LG Up tool work up to about 14% where it claims its doing something to 'system'... and then the phone decides to restart itself.

Any thoughts or ideas on what may cause a 'ERROR: USB PORT IS NOT OPENED 0x2000' type of error?

H790 32GB
[Nexus 5X Q&A, Help & Troubleshooting] KTIENDA:
after flash now is locked

now i have BHZ11G and M8994F-2.6.22.0.56

H791 32GB MODEL
[Nexus 5X Q&A, Help & Troubleshooting] plopingo:
Still locked ok but you can boot and oem unlock ?

Because don't understand the point of this if you can't do that
[Nexus 5X Q&A, Help & Troubleshooting] ctranz:
I too

Same here. But after I turned the phone off for about 4 hrs and tried again -- it got a little further at ~30% then either the phone freezes or reboots or blank screen
[Nexus 5X Q&A, Help & Troubleshooting] bernZ:
This is ridiculous, but...

1) Charge phone overnight

2) Boot into bootloader & make sure the phone is *turned off*

3) shove the phone into a plastic baggy

4) Add rice for precaution to absorb moisture

5) Shove the entire thing into the freezer for about 15-20 minutes

6) Take it out, get the phone

7) Hold VOL_UP and plug the phone into your computer

8) LGUp again using the instructions at the top of this thiread

9) The flash this time worked to 80% for me (at which point it asks for a reboot).

10) Boot back into the Recovery and Power + VOL_UP to get into the Recovery Options

11) Validate on-device software version to be 6.0 instead of 7.1.1 (for me)

These steps worked for me. That said, I still suffer from the !@#$ing bootloop probem. I believe the overall issue to likely be a combination of 7.x and the hardware on the device. Might also be a coincidence, so who knows.. (https://www.reddit.com/r/nexus5x/comments/576zcw/issues_megathread/).

Good luck friends!
[Nexus 5X Q&A, Help & Troubleshooting] ctranz:
Refund?

Glad that worked for you. I thought about putting it in the fridge as well, but I just sent it in for warranty service. Hopefully they give me full refund phonearena.com/news/LG-offering-full-refunds-to-Nexus-5X-owners-affected-by-a-particular-hardware-malfunction_id88231
[Nexus 5X Q&A, Help & Troubleshooting] KTIENDA:
phone now stuck on logo..

cant oem unlock

---------- Post added at 04:19 AM ---------- Previous post was at 03:47 AM ----------

maybe exist TOT file andorid 7.0.0 h791 32gb because thi is was the original android mine and after flash with it file TOT 6.0 now phone stuck in logo
[Nexus 5X Q&A, Help & Troubleshooting] BIGSAMDA1ST:
Thought you guys might find this interesting. I myself have been effected by the bug on my 6p, so I thought I'd share this for you guys here on the 5X community..

http://www.phonearena.com/news/LG-o...-by-a-particular-hardware-malfunction_id88231
[Nexus 5X Q&A, Help & Troubleshooting] sfhub:
Wait a sec, the 6p has a hardware bootloop issue also?

The LG bootloop issue is either being caused by substandard solder or eMMC chip failure. Given the rate of failure it is more likely solder issue.
[Nexus 5X Q&A, Help & Troubleshooting] BIGSAMDA1ST:
Well according to the number of RMA'd 6P's I would have to assume so. I had the same issue a month ago where my phone went into a complete bootloop and nothing that I tried would revive it. As a last resort I ended up contacting Huawei and they wound up sending me a brand new device as I was still under warranty.
[Nexus 5X Q&A, Help & Troubleshooting] plopingo:
after reading all this thread no way to get back your phone up :(

I'm stuck with a phone bootloader locked and twrp and I can't do nothing..... I think the correct way is to sent it back to google .....
[Nexus 5X Q&A, Help & Troubleshooting] blunosereindeer:
I recently used this guide to do this to a Nexus 5x that won't boot up either. Can you help? It's a H790 variant.
[Nexus 5X Q&A, Help & Troubleshooting] RusherDude:
More info on this?

[MENTION=4325732]bitdomo[/MENTION] does this work?
[Nexus 5X Q&A, Help & Troubleshooting] marioemp2k7:
Unfortunately no. I couldn't find a way to manipulate the tot file in the way I wanted. I did however managed to boot the phone. I used an option in z3x lg tool 2g-3g while in download mode (laf) to "Reset security data". After this the phone was reset and booted fine. After 2 months my phone booted up and was able to unlock the bootloader after this (toggle the OEM unlocking option in developer options).
[Nexus 5X Q&A, Help & Troubleshooting] aalleexxnn:
can you share this tool? short insructions?
[Nexus 5X Q&A, Help & Troubleshooting] Domin_PL:
You need to pay for this tool if I'm not wrong. It's not free software
[Nexus 5X Q&A, Help & Troubleshooting] marioemp2k7:
Well, I didn't so I can't share it or provide a download location. All I can say is that the latest version using a loader is 9.1 and can be easily found.
[Nexus 5X Q&A, Help & Troubleshooting] aalleexxnn:
it seems LG 2-3G Tool v9.1 not support H790/H791. Which device you select in tool?
[Nexus 5X Q&A, Help & Troubleshooting] marioemp2k7:
I chose H815 since it's the closest to H790/791.
[Nexus 5X Q&A, Help & Troubleshooting] aidenfry89:
how can i revert my phone from "firmware update" mode?

I tried this method but couldn't get it to work due to 0x2000 error on LGUP.

Phone is now stuck in the "firmware update" screen when loading, even blocking access to bootloader mode.

Gave up and phones google for a replacement, I have to now send this one back to them and I would like to get it back to the normal mode rather than booting into this firmware update screen so that there is n problems with them accepting ths device.

Tia

---------- Post added at 06:36 PM ---------- Previous post was at 06:30 PM ----------

When you sent it off, was it still in the firmware update mode on screen, I had the same issue and are now sending it off. concerned they will charge me if the device is still in this state because iv been messing about with it. Any way to turn the device off this mode?
[Nexus 5X Q&A, Help & Troubleshooting] aalleexxnn:
i was hoping "Reset security zone" in LG G2-3G Tool reset "NO PPMB" state, but no success

PS and now i notice, IMEI is set to zero!!!
[Nexus 5X Q&A, Help & Troubleshooting] marioemp2k7:
Well that was not my issue. My issue was that I restored a corrupt EFS backup and flashed through LG UP afterwards, thus locking the bootloader. In your case I think the rpmb partition is empty. I don't know if it can be flashed with one from a device that has it in working order. I can try to dump it from my device.
[Nexus 5X Q&A, Help & Troubleshooting] Light_Ben:
Hi everybody,

Hi =)

I saw this topic about unbricking. I have a bricked phone and I wanted to know if this procedure can unbrick it. Also, I'm not sure (I'm not a native English speaker) if you got the solution or not yet. I couldn't follow everything you all said.

Here is my problem:

I got a Nexus 5X 16Gb white.

My phone was on 7.1 and was waiting for 7.1.1 (needed to free some space, but the reminder for the update was waiting for me).

So I'm not sure if it's because of the update or not.

When I started my phone, it got stuck at the logo and then bootloop. Now, it gets stuck on the Google Logo, or the colorful transition, or maximum the desktop but freezes directly.

I could flash a factory image but I'm stuck because I didn't allow OEM before. Now, I can't enter the phone so I can't unlock OEM.

Do you have a solution for that?

Thanks a lot
[Nexus 5X Q&A, Help & Troubleshooting] Domin_PL:
Seems like a hardware bootlop, common problem. As you have mentioned you have locked bootloader and if you have still warranty go on RMA
[Nexus 5X Q&A, Help & Troubleshooting] Light_Ben:
So you mean there is no way to inject a factory image? :'(
[Nexus 5X Q&A, Help & Troubleshooting] Domin_PL:
You can flash factory but if it's truly hardware bootlop it will nothing help.

I had touched bootlop when I had my bootloader unlocked and I flashed thrive factory and after last flash phone turned on but was very lagging and after reboot neither turned on.

So, you can try by flashing *tot file (1st post), try adb sideload (oh, check if your recovery is working, if no then you will be ensure that's hardware bootlop)

And third, if you are able, warranty

Fourth is about dissemblessing device and putting it into cooler, heard that works for a while
[Nexus 5X Q&A, Help & Troubleshooting] Light_Ben:
Thanks for your answer.

1st, my warranty is over...

2nd, I have access to recovery and download modes without problem.

3rd, seeing my 1st and 2nd, do you think I should try the procedure described in the first post? Anyway, my phone is not usable right now, so if I succeed good, if it fails, it means it's hardware, am I right?

Last question, the first post is complete? The author finished to write anything people need from A to Z? My phone is Nexus 5X 16Gb
[Nexus 5X Q&A, Help & Troubleshooting] Domin_PL:
Ah the first post is about 32gb version.

Okay, firstly try to wipe all your data by recovery. If it will not help, download ota update and flash by adb sideload

You can contact anyway google about that situation, I've read that some people get refund even when theirs warranty is expired.

And one more question, describe what had you been doing when bootlop happened. Had you been using phone or it happened after upgrade/ turning phone on?
[Nexus 5X Q&A, Help & Troubleshooting] Light_Ben:
I wiped already, still bootloop. Abd sideload is stuck because OEM is not activated. Should I do anything or should I contact Google? Especially I live outside the US and I bought it in the US...
[Nexus 5X Q&A, Help & Troubleshooting] Domin_PL:
You can use adb sideload even when your bootloader state is locked.

Contact them, but isn't it that in US one year warranty from Google and 15 months from LG?

I'm not sure about that, luckily in my country there is two years warranty:P
[Nexus 5X Q&A, Help & Troubleshooting] Light_Ben:
I called LG, 1 year with them...

When I tried ABD sideload, I get an error: footer is wrong, aborted
[Nexus 5X Q&A, Help & Troubleshooting] znayver:
so to be safe i should enable usb debugging and OEM to solve the probleme if the phone bootloped??please help iam afraid
[Nexus 5X Q&A, Help & Troubleshooting] bardhi92:
Explain where you are in the process.
[Nexus 5X Q&A, Help & Troubleshooting] znayver:
you advice me to turn on this option or not this is just a small question.
[Nexus 5X Q&A, Help & Troubleshooting] bardhi92:
Not sure without the correct information. I will not say yes or no until then.
[Nexus 5X Q&A, Help & Troubleshooting] znayver:
i will just know if my device will bootlooped can i unlock the bootloader without turn on this option???
[Nexus 5X Q&A, Help & Troubleshooting] Domin_PL:
You never know when your device will be bootloped, and USB debugging works only when your phone is turned on. If you want you can keep -oem unlock enabled to easy unlock bootloader and flash custom kernel to disable big cores that probably make an issue of bootlop
[Nexus 5X Q&A, Help & Troubleshooting] znayver:
tnx for your great help

---------- Post added at 06:45 PM ---------- Previous post was at 06:41 PM ----------

tell me friend if i enbled the OEM i will have the ota update?and no probleme if i enbled this option?
[Nexus 5X Q&A, Help & Troubleshooting] Domin_PL:
No problem, it changes nothing in system behavior. but if you lose your phone it will be easy to erase data, but you're not going to lose your phone, are you?
[Nexus 5X Q&A, Help & Troubleshooting] znayver:
tnx friend so i understand to qeep oem enabled to be safe
[Nexus 5X Q&A, Help & Troubleshooting] bardhi92:
To be sure, whenever you are unlocking bootloaders in a post Android Marshmallow Era, oem unlocking will save your phone from being broken forever.
[Nexus 5X Q&A, Help & Troubleshooting] znayver:
tnx mr bardhi.sorry i dont anderstand all your words.so you mean to enable OEM in the setting will make my phone safe if it bootloped to flash the kernel to stop working the to big CPU??and you suggested me to unlock my bootloader to be sure? .sorry for my bad english
[Nexus 5X Q&A, Help & Troubleshooting] bushako:
I read in some articles few days back that Google was reclaiming Nexus 5x with the hardware bootloop issue affecting some devices. So even if your warranty is over you might still get a replacement. Just contact them.
[Nexus 5X Q&A, Help & Troubleshooting] znayver:
i dont have warranty i buy my phone used from a shop buy used phones.i dont have any paper of warranty.my phone is H791 iam from morroco and i think lg in my contry dont supported nexus 5x...so what can i do?
[Nexus 5X Q&A, Help & Troubleshooting] bushako:
Not much really. Either way you'll need to send it abroad which is probably not worth it.
[Nexus 5X Q&A, Help & Troubleshooting] charoendee:
i need tot files nexus 5x 16g please please

i need tot files nexus 5x 16g please please

install complete but boot still google page
[Nexus 5X Q&A, Help & Troubleshooting] jx99:
you just download varian 32, it same
[Nexus 5X Q&A, Help & Troubleshooting] charoendee:
install complete but boot still google page

install complete but boot still google page
[Nexus 5X Q&A, Help & Troubleshooting] jx99:
uptdate ota via adb, and then clear cache and factory reset..ota mm
[Nexus 5X Q&A, Help & Troubleshooting] charoendee:
install complete showe error mean

install complete showe error mean

.......................................................................

picture

https://www.mx7.com/view2/zybr8XTufPjVfuJ5
[Nexus 5X Q&A, Help & Troubleshooting] wolfie1_0:
Just to anyone following this thread that may not have seen another one here, I fixed my bootlooped Nexus 5x last night. It is a hardware failure and all it takes to fix it is to be reflowed

http://xdaforums.com/showpost.php?p=70123267&postcount=50
[Nexus 5X Q&A, Help & Troubleshooting] David Cristi:
Nexus 5x bootloop problem(hardware fault)

You can make a tot file with core 4-5 disable to repaired a lot of devices ,or you can teach me how to do it .Thanks

---------- Post added at 11:05 PM ---------- Previous post was at 11:01 PM ----------

if we make a tot file to disable core 4-5 can repaired temporarly all bootlooped phone , i said temporarly because until send to service and you cant get backup device you can use it and then send to service
[Nexus 5X Q&A, Help & Troubleshooting] skycell:
after flash LGH791AT-00-V10f-NXS-XXX-OCT-03-2015-32G-MDA89E-US... google logo only... now i cant unlock bootloader......:rolleyes:

C:\Users\nais\Desktop\adb>fastboot oem unlock

...

FAILED (remote: oem unlock is not allowed)

finished. total time: 0.000s
[Nexus 5X Q&A, Help & Troubleshooting] Domin_PL:
Because you need to have ability in developer settings enabled, without it you can't unlock bootloader.

If I got it right, your phone stuck on Google screen? Can you adb sideload?
[Nexus 5X Q&A, Help & Troubleshooting] zman0900:
Just reporting that I tried this method of flashing the tot file in download mode, and it didn't work. My phone went into a boot-loop this morning. Since then I've only ever been able to get into the bootloader (fastboot mode). I tried re-flashing all the stock software with and without erasing user data, but still boot-looping. Then I noticed that I was able to get into download mode (download mode box with dots for a few seconds, then into screen showing something like "don't unplug usb"). So I got all the lg stuff from this thread set up on a borrowed windows computer, got into download mode again, and LG UP was able to detect the phone. I started the "refurbish" process, but after about 30 seconds of "initializing", the phone rebooted itself. Now it can no longer enter download mode at all - just shows the little download mode box with dots for a few seconds then reboots. After this, I tried re-flashing the stock software from fastboot again then oem re-locking, but still no download mode. It's dead Jim.
[Nexus 5X Q&A, Help & Troubleshooting] r3act:
SOLVED FOR ME:

I am one of the #@%$^! who managed to lock their bootloader on a fully setup encrypted daily driver.

I had TWRP recovery on it but couldn't do anything because of the encryption.

Using the LG UP tool and flashing the TOT file did not make my phone bootup again (stuck at GOOGLE-logo) BUT it did get me a fully working stock recovery back!

In the stock recovery I could sideload a full-OTA 7.1.1 NMF26F zip downloaded from Google, which overwrites all partitions 'unconditionally' and voila! Phone returned to fully stock and booting!

Then you can enter developer options and set "allow OEM unlocking", reboot, oem-unlock the bootloader again and you're all set!
[Nexus 5X Q&A, Help & Troubleshooting] tim k:
You get a big thanks from me, well, you and the OP. I was getting the corrupted message after re-locking my bootloader. Nothing could fix it. Tried flashing an update and that just froze me on the google boot screen. I used the LG tool the OP provided and managed to flash the original build but then I couldn't do anything because it was still stuck on the google boot screen and now the bootloader was locked! I was still able to get into recovery and was able to flash the N5D91L which was on my 5X before the boot got stuck. After the reboot, no more problems!

Thank you

-Tim
[Nexus 5X Q&A, Help & Troubleshooting] sulaymanamin:
Can't get past Download Mode

I have a NEXUS 5X with a BULLHEAD 790 installation with a LOCKED OEM.

My phone went into boot loop.

I try to go to download mode, Windows starts installing the drivers and then my phone reboots and then GOOGLE appears on my phone, it tries starting up, gets stuck in bootloop and restarts again.
[Nexus 5X Q&A, Help & Troubleshooting] lilchronic:
Hello

I just bought the nexus 5x off ebay and it has the google Factory reset protection So i cant even use it. Im wondering if this method explained in the OP will work so i can bypass that and get it working.
[Nexus 5X Q&A, Help & Troubleshooting] fonzy172:
Sorry for the late response. gave up, sent back to vendor I purchased from and they repaired saying my PCB was faulty...
[Nexus 5X Q&A, Help & Troubleshooting] Gredi:
Just head over to youtube and search for "remove rfp". There are different ways depending on the Android version, you can follow tutorials for 5x/6p .
[Nexus 5X Q&A, Help & Troubleshooting] Nimroko:
If I have unlocked bootloader, will this method relock it and disable OEM unlock?

If so what should I do?
[Nexus 5X Q&A, Help & Troubleshooting] fastjohnson:
Download the Nexus root toolkit kit 2.19 version it'll fix you
[Nexus 5X Q&A, Help & Troubleshooting] Nimroko:
tried it didnt solve
[Nexus 5X Q&A, Help & Troubleshooting] fastjohnson:
Did you use the stock unroot it'll put it right back to stock the version your currently on I flashed a vendors IMG yesterday and it wiped my phone out completely all it would show is the Google screen and boot to TWRP recovery which was erased completely to no files to restore to or flash basically a empty shell but that option in NRT saved it easily.

---------- Post added at 10:30 PM ---------- Previous post was at 10:26 PM ----------

Dirtycow works just had the same thing happen to me what build you on. Mine was September 6th 2016 I can help you if you need. I bought mine off a Facebook for sale site. She was FRP and unusable. Lmk I have the files and step by step instructions you'll have it working in no time.
[Nexus 5X Q&A, Help & Troubleshooting] Nimroko:
Thanks I will try that
[Nexus 5X Q&A, Help & Troubleshooting] fastjohnson:
The dirtycow comment was supposed to be a few posts up not here.
[Nexus 5X Q&A, Help & Troubleshooting] alex7171:
Does this still working? I was on Pure Nexus, and my 5X suddenly powered off. Then, it was stuck on google logo. I got access to the bootloader menu, so I flashed the 7.1.1 factory image and then I blocked the bootloader. I'm getting a replacement, but I wanna know if it was possible to revive it.
[Nexus 5X Q&A, Help & Troubleshooting] melphoi:
Is someone ever facing this kind of error ? My phone is unusable i dont know whether it's part of the "bootloop nightmare" or what :(

Since I can't fix fix the hardware and I can't claim any warranty because this phone is not on sale officially in my country, all i can do is trying any method listed on this forum.

This is happening each time I try to revive the phone since it bootlooped from Nougat, been downgrading to some stock version of MM, update back to some version of Nougat.

Sometimes it able to boot correctly thou in some hours of use it will bootloop again. But sometimes it will freeze, even on first boot animation or wizard setup.

Please see the images below.. the phone freeze with some weird lines on screen.
[Nexus 5X Q&A, Help & Troubleshooting] spupuz:
same problem here does this work also for italian / eu phone?

---------- Post added at 06:39 PM ---------- Previous post was at 06:26 PM ----------

i have a nexus 5x lgh791 model 32gb EU not roodted with bootloader locked, it is stuck a the white google logo, does this guide should help in solve the boot loop ? this apply to my model too?
[Nexus 5X Q&A, Help & Troubleshooting] AlienTeck:
If you LOCK the bootloader with TWRP recovery installed it will brick the phone. TWRP does not have the hooks to continue booting wit a locked bootloader.
[Nexus 5X Q&A, Help & Troubleshooting] norbee007:
delete
[Nexus 5X Q&A, Help & Troubleshooting] zalathiel:
This file H790-32GB-MDA89E.rar will work with the 16gb version? Someone will have that version? My mobile is softbrick