yashsingh1/xdaforums huggingface dataset:
[Nexus 6P General] Kiwi616:
Exactly what happened to my Nexus 6P after having it for months with a Google ADOPTED case on it. I noticed it was difficult to screenshot last night and took the case off yesterday morning. Bent the same exact way. Unfortunately, I purchased my phone from Huawei and they said this voided my warranty. Contacted Google and they aren't taking ownership of the flaw on the case and will only refund me the case. Next time I purchase through Google Store, as they would have refurbed it for me.

I decide to trade-in to Gamestop and purchase a Nexus5X instead. I am done with Huawei for now.:mad:
[Nexus 6P General] TurboBot247:
I know this will really rile up some of you, but the ones at fault here for this design flaw and catastrophic structural failure under minimal stress, are Google. Why? Huawei made it, but Google is taking this device under their lineup, and they ultimately needed to be managing Huawei, like any two companies in this particular situation. But google, as much as they are about my favorite company in operation right now, fell on their job. They were supposed to be monitoring Huawei, and even more importantly, advertise it truthfully. The website says "all metal design" and "all crafted from aeronautical-grade aluminum", which is false advertising because the main frame is plastic. Every screw that holds the phone together goes from plastic into more plastic. But this would be OK if 1. Huawei remembered to put the notches on the sides of the midframe so it snaps into the metal body, so both body andframe flex as one unit, like every other metal unibody smartphone that does not catastrophically fail (all Huawei metal unibody phones except this, case in point the honor 5x, iPhones, Lenovos w/unibody, HTC A9, etc.), and 2. Google was monitoring Huawei a bit better in the design of the phone. If only it interlocked/snapped into the metal casing, it would be like the Huawei honor 5x. Sure it bends, as most any metal unibody phone would, but it does not catastrophically fail and nothing pops out of the metal casing. Link for the durability test: https://m.youtube.com/watch?v=OJ9-sTXPoek

Teardown: https://m.youtube.com/watch?v=q8AyEALgmLc

And now the Nexus 6p teardown: https://m.youtube.com/watch?v=VVIGJCAx-I8

notice at around 5:30 Zack uses the term " snap into place" when reassembling the body of the 6p, but notice how when he presses, the phone does not "snap" into place like the honor 5x, but it more or less "eases" into place due to the fact that it is only supported at the top and bottom, which brings me to 3. If Google and Huawei could have learned anything about smartphone design, it's that "bowl" designs=catastrophic failure, as demonstrated by HTC and their one M9:

Durability test: https://m.youtube.com/watch?v=ePKZLTPTDd8

Teardown:https://m.youtube.com/watch?v=HwDOCsTqFW4

HTC corrected for this with the one A9.

Not saying any of this because I'm a Google hater, but because it is the truth. In fact, if I hadn't known about this, I would have a bent Nexus 6p I would be typing on instead of a perfectly intact, MINT Moto droid turbo 2, that is an absolute joy to use. If Google and Huawei did not create this issue for themselves, then I would have a MINT Nexus 6p right now. But, the dt2 is just as good, and I would not have to worry about bending it all the time. But I have to speak the truth: Google fell down with monitoring Huawei for the hardware design, and monitoring LG with the software issues and hyperaggressive throttling on the 5x. They would be smartphone perfection without these problems.
[Nexus 6P General] apallohadas:
Hang on, that elaborate post is based on supposition.

I happen to have an unbent phone. Somehow. Could be that I don't put it in my back pocket, could be that I don't punch it. Could be that I'm just more attentive to a $700 device, but either way, it's not bent.

You don't even have a 6P, so perhaps you should head back to the droid forum.

I understand that your intent was to troll, (I mean come on man, look at your first line), so now that you got it out of your system, just move along.
[Nexus 6P General] @work:
There is a separate thread for reporting phones that are in good condition. This is for people with bent phone.
[Nexus 6P General] TurboBot247:
Dude, I thought I stated that I was not trolling. I was going to get a Nexus myself; I like Google a lot as a company, but they did admittedly mess up a little bit. You may have a cosmetically perfect, unbent Nexus, but it cannot be denied that this is a widespread issue that should have been originally considered when the device was designed, as there is clearly the aluminum frame which will bend (in an extreme test; not realistic) independently of the midframe, which has no support on the sides. What I just stated is clearly unrefutable as it is how the device is made. People get so protective over their belongings if someone States a flaw or defect about them, and then they think the person pointing that out is jealous. I have used a Nexus 6p before, and liked it more than this turbo as far as software goes because it gets updates WAY faster. But it did not seem as structurally sound as my Turbo 2; maybe I'm not used to the feel of a metal unibody phone lol. I am just stating fact, not hating on Google or anything. But please, don't be so overprotective over your device. If Google messes up on something, or a company working with Google messes up on something, then I will state it. And the Nexus 6p, to be completely candid, is a structurally weak device. It is the truth. Just like the DT2 s display is extremely easy to scratch, which is why i have a screen protector for it. But this phone shouldn't be warping around the power switch if you take good care of it. I just did not want to run the risk, so I did not. Look, I am just being candid, I will not sugar-coat anything, and whoever doesn't like that should simply not reply to my posts (Not specifically talking about anyone here)

And unless you have the 128GB version, the phone is $500 or $600. Even still, it is unacceptable for a product to be this structurally weak, just as it is with the M9 doing pretty much the same thing. Especially with a base price of $500. Even though the Turbo 2 is ludicrously expensive, at $625. But I got 2 for $400 something, so I went with it.
[Nexus 6P General] marc1706:
Stating that you're not trolling while you're clearly trolling does not help at all. The Honor 5X and Nexus 6P share the same design apart from a different arrangement of the power button and volume rocker. I don't see or hear any difference between those two devices when reassembling them.

People have also stated that the midframe bends independently of the aluminum back. Does it though? In the bend test you mentioned he does actually bend both the back and the midframe. After bending far beyond what can be considered plastic deformation of the device (therefore the device failing) the dovetail joints and a piece of aluminum at the bottom of the midframe are broken off and he's able to bend the back further than the midframe.

It also does not produce the bump people have been showing off on the last few pages. This bump is also not in the same spot the device fails at when being "tested" by JerryRigEverything.
[Nexus 6P General] Gorgtech:
It´s not the Aluminum back itself which is warping when the device doesn´t lay 100% flat on the table anymore. I opened my device 2x and the back itself lays 100% flat on the table. It´s the display frame itself which warps because of heat. The battery seems to be the problem, at least this is what I´ve seen in my device. The glue looked soft and I didn´t have that much effort to press against the battery in order to make it stay 100% flat again in the case.

The gap between the buttons and the display looks a lot better now, it´s barely visible anymore. The whole components inside this case have a really tight fit. I guess that heat is the main cause which at least can warp the device. I´m not sure about the kink though since the Aluminum back is not as weak as I thought at first.

Maybe only higher pressure inside of a back pocket or a tight plastic case ( these kind of hard plastic cases which snap on ) could bend the phone. Who knows, in the end some guys might have actually sit on their phones or at least put them in their back pockets?
[Nexus 6P General] dratsablive:
My phone is in perfect shape as well, had it since November.

---------- Post added at 01:35 PM ---------- Previous post was at 01:33 PM ----------

I have a HTC One M9 and there is no way it's going to bend under normal use and stress. And if you watch the video how did it get bent without the screen cracking. Also the "tester" compares it to bending three spoons together. That definitely takes some effort to accomplish.
[Nexus 6P General] Gizmoe:
Really... That would be a weird and pointless thread.(kind of like this one)

I have not seen it.
[Nexus 6P General] l_stevens:
[MENTION=2240701]marc1706[/MENTION], is your 6P still unbent? When bought?
[Nexus 6P General] jpeg42:
LOL....a vast majority of people who bought the phone have no bending issues. Google is far into making the next phone. They haven't nor will do anything to change the phone structure. Doesn't matter when you bought it.
[Nexus 6P General] TurboBot247:
Agreed. We will most likely have an HTC Nexus (5 or 6) around September. This phone will probably stay as is. This phone is the perfect phone for a lot of people that are at least somewhat careful with it, regarding the number of straight phones. But for those who are not careful at all, or forgetful of how the device is positioned in my pocket, like me, then I would not buy. Or I would simply buy a dbrand and possibly a case for it.
[Nexus 6P General] purokogi:
I think many more people must be in denial. I can't see this being an uncommon problem. I baby my phones and all I did was carry it in my front pocket... slightly *twisted*. Mine was a later build too.. late January so. I got rid of the phone and bought a Motorola Nexus 6 for $200. Mint. Thing is a beast. It's like the nokia of phablets.
[Nexus 6P General] dratsablive:
I'm not in denial at all, have my phone since November so it's an October build. Have it in an I-BLASEN case since I received it. I remove it occasionally, but it's in the case 95% of the time. I do carry it in my pants pocket, front, from time to time. But NO BEND!
[Nexus 6P General] cc999:
Close this already

Moderators this is a troll magnet forum.

Have we beat this to a dead horse enough?

PLEASE CLOSE THIS.................

CC
[Nexus 6P General] Gizmoe:
Your experience is your own. Had mine without a case in my front pocket since I got it in early December. Not even a hint of warping. Its actually the most solid feeling device I have ever owned. This issue is not as widespread as people make it out to be. M
[Nexus 6P General] dramake:
I do not baby my Nexus 6P anymore. I only did it the first week when I bought it at the end of November or start of December.

No issues at all, and I keep checking every now and then.

Sent from my Nexus 6P
[Nexus 6P General] dratsablive:
Thank you I asked the same a few days ago and was "Berated" for it :laugh:
[Nexus 6P General] Cave_diver:
And you should both be berated. This thread needs to stay up and active. It has saved me a lot of money. Instead of the 6p I went with a G4 for the time being until Google releases something solid.
[Nexus 6P General] samomamo:
And u made a wrong choice with the G4 lol. 6p is 10x better my friend. I have the Galaxy s7 Edge and compared to the 6p , Nexus 6p is smoother better in any way fingerprint, camera, size, speakers and so on. Gonna return the s7 edge keep the 6p. Used the s7 Edge for like 4-5 days already and its a lagfest and apps crash already. So Nexus is the way to go. If it bends we get a replacement. Every phone has something let it ve the bending on the nexus 6p.
[Nexus 6P General] Cave_diver:
I do agree with what you say. Every phone has something going on and none is perfect.

Actually if the 6p was not ridiculously expensive in Europe, I might even risk having it bend and swap it with google if need be. But given that it starts at $700 for the 32G, I'm not all that hyped to try.
[Nexus 6P General] samomamo:
Understand. But milions of people bought iPhone 6 and Pluses and used them. With any phone u taking a chance, u never know what will happen , some dont ever get updated, some get updates and get bootloops and some have other defects that show up later. Amd lost of people didnt have any problems with bending, so u cant be to careful what phone to get , get the one that u like and enjoy.
[Nexus 6P General] xchasa:
Omg.....

Don't like the thread.

Don't click on it!

Can't be any more simple than that.
[Nexus 6P General] byt3b0mb:
Glad this thread is still open, I did not have the aluminum frame bend on mine, but I just sent it back because across the middle of the device, the display was lifted away from the frame. The only way I really noticed this, is when putting on a TPU or the Spigen slim case i ordered, only the top and bottom were protected by the lip that the case created (setting the phone display down). the middle was flush with the edge of the case. Fortunately, after chatting with google support and sending a few pictures, my replacement order was placed and defective device returned.
[Nexus 6P General] pnut22r:
Has anyone been told by Hauwei that they can't claim it under warranty?? I'm curious in case it happens with mine purchased from Best Buy
[Nexus 6P General] sdelcegno:
I treat my phone's well. I have had the 6p since launch. Love the phone but didn't sit flat since the first week. It developed a bulge shortly after. I keep the phone in loose jacket pocket or carry it never sat on it etc.

I have never broken a phone ever. Had a note 2 3 4 and towards the ends stopped babying them. You couldn't break it by jumping on them. Here is my 6p though.

Also my phone has always been kept in a hybrid case.
[Nexus 6P General] 06stang:
Well, it finally happened. Been in a hard case with a TGS since day one. Took it out of the case today to clean it and the metal around the buttons are warped and the screen is popping out. Not happy

Huawei and Google refuse to do anything
[Nexus 6P General] l_stevens:
Where did you buy it?
[Nexus 6P General] 06stang:
I bought it from the Google store on launch. Both Google and Huawei say it's physical damage but I have never dropped the phone, sat on it, anything to cause the frame to warp
[Nexus 6P General] l_stevens:
Then I would escalate it within Google (insist on speaking to a Manager). Email your pics and reference this thread. Let us know what transpires.
[Nexus 6P General] 06stang:
They put me on the list for escalation. I've had a smart phone since the Incredible and never had I owned a phone that just bends with regular use. I baby this phone
[Nexus 6P General] uiterlix:
I guess it wasn't the kids ? ....

Sent from my Gameboy Color with Tapatalk
[Nexus 6P General] 06stang:
Huawei kids apparently. Proved me wrong didn't they?
[Nexus 6P General] tacosrdelicioso:
Strange. I just told google my phone bent and it shouldn't have. He asked for pics and I was granted a new phone immediately
[Nexus 6P General] WizeGuyDezignz:
Add another one to the "my phone was perfect but now it's bent/warped" list.

I have a bad feeling this thread is gonna grow with your type of posts in the coming months. I've owned tons of phones over the past 6 years and I've never had one bend like the two 6P's that I had. It's unacceptable imo.

With that being said, I'm very sorry it happened to you and Google isn't working with you. I hope they eventually do and things work out for you.
[Nexus 6P General] ataft:
If it didn't sit flat since the first week...

Could it have been a case that the phones that are bending came slightly warped from the factory? The warp could be subtle enough that it doesn't get noticed by most people, but would lead to a far greater likelihood of bending since the stresses on the phone would be concentrated in that area.

If my phone sits flat, there is no predisposition to bending in one place or another. Perhaps people should be wary of the phones that are "nearly" perfect.
[Nexus 6P General] 06stang:
Finally got in touch with someone at Google that gave a ****. One side is warped and the other isn't. The screen is popping away from the body on that side too.

She apologized for it and said they'd take care of it. Must have reached a bad rep first
[Nexus 6P General] murso74:
And this is why this thread still exists
[Nexus 6P General] 06stang:
It seems it's just the weak part of the phone. It's as if the phone begins to bow at that point. Maybe the guy getting hits for bending the phone isn't as stupid as we thought.
[Nexus 6P General] sdelcegno:
The first week I tested it and it was completely flat. I put it in a tpu case for the first week. The next week was a slight warp it wouldn't sit flat so i was like whatever. I then put it in a nice hybrid case. One that wasn't too tight as to force hard in and out. After 4 weeks I went to take the phone out of the case to clean it and noticed the bulge. I have had it that way since. It's in a case I love phone otherwise. But damn is this thing easy to bend. I never broke a phone before or bent. I'll probably try to exchange it before the warranty is over and sell it for another phone.
[Nexus 6P General] jpeg42:
I haven't looked through this whole thread, any reports of the volume rocker kink with the Graphite edge? Seems every one I see is shiny (Aluminum or Frost).
[Nexus 6P General] murso74:
Seems like they pretty much all do it. Your mileage may vary
[Nexus 6P General] 06stang:
Got the approval today for the replacement. Not used to having to front the money and place a hold on my card but for a new phone it's worth it. They explicitly said they will not cover cosmetic defects in the future. That's worrisome
[Nexus 6P General] 06stang:
Quick question for those affected. Were you primarily using a tpu/silicone/hybrid case or a hard case? I was thinking of switching to a hard case to maybe keep the rigidity of the phone and hope it doesn't bend again
[Nexus 6P General] WizeGuyDezignz:
Quick question... Are you married to this phone?
[Nexus 6P General] 06stang:
I guess not. I like it a lot but the G5 is pretty cool. It's highly unlikely that I'd buy an HTC nexus
[Nexus 6P General] WizeGuyDezignz:
I only ask because it is possible it happens again and then you are SOL.

My recommendation would be to get the new one and sell it as brand new in box. Take the money and get something else.

But as I said, only if you aren't married to this phone.
[Nexus 6P General] zmeflyby:
Anyone got any luck getting a New phone from Huawei directly from this issue?
[Nexus 6P General] metrize:
The guys who have RMA'd, did you get a new phone or just a refurbished phone
[Nexus 6P General] KennyDB:
I have somewhat of a suspicion that the bending occurs when people Rip their cases in and out again.

I can see that it might be fairly easy since the raised lip on a Spigen Hybrid case (like mine) can get caught on the edge or someone is using their fingernail to take it off.

I've had mine for about 2 weeks now, and there is no issue so far. I like the phone and I plan on keeping it for a while.
[Nexus 6P General] @work:
There is another thread for that and it turns out that it doesn't seem to matter.
[Nexus 6P General] ataft:
It's possible... But is it likely it happens again? It's already the middle of March and it doesn't seem like the rate of people reporting this issue has increased. If this was a widespread issue that only needed a matter of time before it happened, you would expect to see many more reports of it over time. Because this isn't the case, and sales have continued, the likelihood of it occurring has in fact decreased.

So, does it still make sense to give a recommendation to sell a replacement?
[Nexus 6P General] Reuben_skelz92:
Plus he got rid of his nexus 6p months ago. Trolling really
[Nexus 6P General] badfaz:
Bent after just over a month

So I have had the 6P since February of this year. It has been in a case ever since I picked it out of the box. I have never even dropped it and this past weekend I see a bump on the case so I remove the case to inspect the phone and there are 2 outward bends 1 over the power button and 1 over the volume up button. So I did what everyone does, I Googled it and reached this post. After reading a little bit of it I called Huawei customer support. After about 45 minutes of going back and forth with the supervisor, they will not admit that its a defect on their end. My phone is in PRISTINE condition. I mean not a ding or a scratch, not even on my screen protector. I am very careful with my unit and Huawei is not even ready to stand by their product. It could have been because the phone gets hot and the aluminum strip is so thin that it can bend. I use my phone very heavily and it can get hot sometimes.

I was very skeptical on going with a phone made by Huawei and waited for a while to make sure the reviews were on point prior to making my move, yet I get hit with this issue. Huawei knows that they have replaced phones for customers with the same issue as mine, yet they are pulling a double standard on my issue and not helping me.

The only thing I was able to do was to send the pictures and present my case to the supervisor and he is supposed to take it up the chain of command. I am not holding my breath about this but lets see what happens. Does anyone have any suggestions on what I can do. I have attached pictures on this post to show you guys what happened.

I really hope someone has some insight in this issue. Really ticked off at the corporation and feel helpless!
[Nexus 6P General] donoli74:
Omg this is realy bad!
[Nexus 6P General] Mr_GeGGi:
This is definitely the most extreme bendings I have seen till now. I'm really thinking that's something because of the use of a case... Heat production would not end up in such bendings. There must be something else...

Gesendet von meinem Nexus 6P mit Tapatalk
[Nexus 6P General] oxxshadow:
its a shame Google and Huawei couldn't get their act together when designing the 6P, it truly is a marvellous phone I wish I could keep on using, but the build quality is the achilles heel.
[Nexus 6P General] dusto2k3:
Mine bent back in December. Doing an RMA now.
[Nexus 6P General] badfaz:
Good luck! please please let me know how it goes I would like to know how you approach the situation.

---------- Post added at 02:44 PM ---------- Previous post was at 02:42 PM ----------

How could the case do this? I'm using a clear lightweight plastic case so its not even heavy. It does not take too much effort to remove the case either.

---------- Post added at 02:45 PM ---------- Previous post was at 02:44 PM ----------

I totally agree! I have been with Nexus since the Original G1 and Nexus S. Hated the Nexus 6, but this unit is AMAZING! Love the hardware and the camera. The feel is nice but this is a huge turn off!
[Nexus 6P General] Mr_GeGGi:
I don't know. I'm just guessing... There must be anything which all bent phones have together, cause it's always at the same place. The thin is, if the whole phone is flexible there must be some bending or at least some Knicks on the left side of the phone I think.

Gesendet von meinem Nexus 6P mit Tapatalk
[Nexus 6P General] zmeflyby:
You would think there would be a recall by now.
[Nexus 6P General] XxSilent22xX:
Bent mine and dropped it twice, definitely weaker aluminum than the z3
[Nexus 6P General] dusto2k3:
I emailed them within one month of purchase and told them I was really disappointed that my $650 phone bent in two weeks. They requested photos and that was that. Very simple, it's like they already know.
[Nexus 6P General] badfaz:
Ahh so you emailed them. I will try that as well. Maybe I will get a better answer. Now did you email Huawei or Google?
[Nexus 6P General] WizeGuyDezignz:
Sure I am. Just look at the posts after yours for yet more "my phone is bent" comments.

If reality is called trolling, then you got me.