yashsingh1/xdaforums huggingface dataset:
[LG V10 General] dragion:
Where is mine...?

I supposed to have received mine this past Saturday, but it never came.

Based on the tracking information from USPS , it states that it was delivered.

I ended up calling my local USPS office and spoke to a Representative and was advised that it was delivered.

I sent an email to LG and now waiting for a response back.

I hope that LG can locate the package or ship out a replacement.

Dear XXXXXXX XXXX,

Hope you are enjoying your LG V10! Just imagine how much more you can do with the microSD Card and extra full-size battery that are now on their way to you.

You can track your package using below tracking number.

Submission ID: 71***

IMEI(s) and Track Number(s):

???????????????, 9400**************2844

If you have any questions regarding this email, please contact us at support@lgv10promo.com

Thank you for choosing the LG V10.

All the best,

LG Electronics, Inc.

Dear LG,

I would like to notify you that based on USPS TRACKING 9400**************2844 the promotional package was DELIVERED.

I did not receive the package as noted.

I called my local USPS OFFICE and they claim it was delivered.

Can you please look into this matter?

Thank you.

Sincerely,

XXXXXXX XXXX

Submission ID: 71***

Sent from my LG V10
[LG V10 General] :
Delete your subm id
[LG V10 General] dragion:
Fixed.

You need to remove the quote.

Thanks!
[LG V10 General] egzthunder1:
I took care of it.
[LG V10 General] dragion:
Thanks!:good:

---------- Post added at 04:44 PM ---------- Previous post was at 04:31 PM ----------

Called and spoke to LG Representative and was advised that I will have to wait to see if package is returned back to LG from USPS. Once received, they will reship package.

There is a list which indicates returns received. I placed my name, contact tel. and submission number...there is about 20 submissions listed at this moment, but mine was not on it.

I will file a claim at my local USPS in the next couple of days to see if they can track down the package...I'm not feeling very hopeful at this moment and consider it to be mis-delivered or "lost"(stolen).

I'm just glad that it wasn't something I paid for, but I feel duped! :rolleyes:

LG is not cooperating with this issue, except for only reshipping if returned. :crying:
[LG V10 General] Nismo300zx:
Everything came in today. Pretty quick.
[LG V10 General] Nismo300zx:
I've had problems with postal service before. Several times they dropped my package at wrong house. So I suggest to check with neighbors. And as far as I know they have GPS when they scan the items. So they can see where it was scanned delivered. U can always try submitting a claim.
[LG V10 General] Amd4life:
Got mine!!!! Talk about an awesome promo. I have never used a second battery charger, like in the promo, but man is it useful!!! Just pop out the old battery/replace and go. And the SD card, while its very slow in comparison to my my Lemar 633x card (literally half the read/write speed in real world use) having all my music files on one card is AWESOME.

THANKS LG, I WAS 75,XXX Anand I had to call last week to get it past "submitted"
[LG V10 General] splatdotsplat:
Mine is lost and can not be found, Tracking shows it was scanned into the post office in Lehi, UT which is 3 counties away and has been sitting there since 11-30-2015 and "will not be delivered on time", USPS Consumer Affairs called the post office and they can't find it.

I am trying to get them to mark it as lost so LG will send a replacement.

Keep in mind that this was after it made a trip to San Juan PR on it's way from IL to UT.

Garrett
[LG V10 General] kendonsh:
Got mine yay! Now just waiting for marshmallow
[LG V10 General] loloban:
promo received

how long will it take for the spare battery to charge?

thanks
[LG V10 General] Goody68:
Time it and let us know lol
[LG V10 General] dragion:
UPDATE:

Per USPS package was "delivered"...no further investigation will be done. Claim CLOSED.

My opinion, it was either mis-delivered to the wrong address or was most likely stolen either during transit or prior to delivery.

LG is not taking any responsibility towards this issue and is not willing to reissue another one.

I'm at a lost.... :(
[LG V10 General] hovercraftdriver:
LOL, I'm behind the power curve...just received my submission acceptance/approval today. How long until I should expect delivery?
[LG V10 General] LBJM:
They will email you a tracking number when it ships.
[LG V10 General] Power Puff Pidgeons:
My package was marked as 'delivered' as well, but it never arrived at my home. I can only imagine that either the mailman stole it or one of my neighbors did. Mail is checked every day. This is some serious bull.

LG will not send me another package as well, unless it is returned to the sender.

This phone purchase is a lot worse in my eyes now then before...
[LG V10 General] dragion:
Sorry to hear that you are in the same sinking boat as me.

I'm still pleased with my purchase of the V10...the camera and the Sabre 32 bit DAC & Amp is well worth the cost of it.

I've already have a 128GB SD card and it has been fine...of course a "free" 200GB one would have been nice!

As far as the additional battery & charger, my V10 goes through a full day's battery and having quick charging in both my car and at home which solves that, so not really an issue.

I just thought that LG should have honored the "loss" and shipped a replacement...
[LG V10 General] Power Puff Pidgeons:
Yeah, I guess I am still pleased with the phone, but the promotion played a significant role in my decision to get the phone. Now that I can no longer get the 200gb micro sd and battery, this feature isn't really relevant to me because I don't see myself buying a micro sd and battery after this loss.

Do you have any suggestions for me to proceed with this? I can't file a claim online because the packaged wasn't insured.

Sad times, but Merry Christmas! I need to be more grateful for the things I have now!:angel:
[LG V10 General] dragion:
Unfortunately, we are both at loss for this case.

I have decided to not pursue it any further and just enjoy the phone...it was supposed to be a freebie/bonus, but I feel that the lost isn't that important.

If you care to store your photos and music locally on the V10, then an external SD card would be beneficial...otherwise don't bother.

The only other reason to have an SD card would be for freeing up space from internal storage...such as apps.

The extra battery comes in handy, but I personally don't think it is necessary with the V10.

I wish you luck on this matter.

Thanks...a Merry Christmas to you too!
[LG V10 General] LBJM:
I store my music on my sdcard, as I don't stream.
[LG V10 General] Power Puff Pidgeons:
Yeah, this is why I'm pretty disappointed with everything right now.

I bought the phone to store my FLAC files on the phone, but seeing as how I don't have a microsd it's not going to get me that far.
[LG V10 General] McDousher:
So my items were shipped this past Monday but it's like they're support team is non-existent. I called and emailed a **** ton of times and nothing. Got mailed to the wrong address and now I'm out of a damn battery and phone I was desperately needing. Freaking bs.
[LG V10 General] EMitch:
So....I did this promo for the free G Pad, didn't touch my account and now they are not giving the discount (been back and forth a few times) and they say they can't even find the freaking promo in their system!! WTF?!
[LG V10 General] ogrekane313:
just want to clear up its not a wireless charging dock. its a cradle tobcharge tge extra.battery
[LG V10 General] gheymann:
Good catch! I saw the Best Buy Promo but they are charging $729.00 for the Verizon Model (off contract) and $699 for the AT&T Model (Off Contract) not sure how that compares with buying the same models directly from those two Carriers.

Compare that with $599.00 for the same model directly from T-mobile (with a $499 promo price with new line activation for a limited time).

The same 24" LED TV is on sale for $99, so it may be cheaper to buy directly from carrier and buy the TV separately if you want/need it. Tack on the LG Promo for the 200GB SD card as well as extra battery and charger makes for a very nice deal. Shop wisely..... Profit!
[LG V10 General] SuhasTheBest:
Status says pended

My status says pended. Anyone else's say pended? What does that mean exactly ? I submitted 8 days ago it changed to pended one day ago.
[LG V10 General] Yoshi1221:
Still pending here too
[LG V10 General] mottyengel:
Mine says in process for the last while.
[LG V10 General] astrosplatt:
Processing here too. Probably another month before we see crap. Still, better than nothing. :)
[LG V10 General] Zugshad:
Yeah they said 5-10days for approval. Think mine says in processing as well

Sent from my non-Mega loved (yet) v10
[LG V10 General] mottyengel:
You know what, every phone should come with just one sku now. 64gb. It costs the oems nothing. Then, if you didn't include an SD slot, (although you should,) it would be forgivable. I feel like I can wait forever for the 200gb card. When I got the note 5, i reperposed my 128gb for one of my Gopros. I put a 64gb in the v10 because the 64gb phone was a very happy suprise...
[LG V10 General] YrrchSebor:
As others have said, it seems they will approve your submission on the spot if you call in. I just did it, to make sure my photos were ok.
[LG V10 General] GiSS88:
Mine still says submitted. Going to give them until Friday then I will call.
[LG V10 General] Rydah:
Mine was approved yesterday. I emailed them asking for it to be processed sooner lol. Of course they responded a week later.

Sent From My LG V10
[LG V10 General] ryancnap:
I was under the impression the phone would ship with these if bought during the promo window; I'm getting mine as my overdue upgrade through at&t. So just to clarify I need to submit this on the LG promo website? I notice it says "purchase date." Think I'll be good if I order/buy it online today and it doesn't arrive til after the 15th?
[LG V10 General] Radeax:
That's correct. Purchase by the 15th, and you have until the 30th to submit it online.
[LG V10 General] SuhasTheBest:
Good news, just received an email from LG confirming my V10 promo acceptance:)

I sent an email asking about my promo a couple of days ago.

**

Good Afternoon Suhas,

Your status should have changed to “IN-PROCESSING” which also means approved. It will stay at this current status for a few weeks until we ship out your promotional bundle.

We will begin shipping out promotional bundles to approved recipients within 4-6 weeks. Once your items have been shipped, you will be sent an automated email which will contain tracking information.

If you have any questions, please let us know.

Thank You,

Promotion Customer Support

P.O Box 1769, Englewood Cliffs NJ, 07632

(888)-511-4446

**
[LG V10 General] mikeyinid:
Hopefully LG makes the same mistake as Samsung and send me 3 of them lol. I got 3 chargers for the Note5 promo, I tried to send 2 back but they replied this morning and told me to keep them.
[LG V10 General] Suprasb:
I sent an email this morning about my "Submitted" status, and just a few hours later, I received an email from a rep who changed it to "In-Processing" So yeah, you just need to call or email, and they will bump your status from "Submitted". My number was 25XXX
[LG V10 General] chucklescroson:
Approved

I just got off the phone with them and asked how long it usually takes to be approved and the rep told me 1-2 weeks, but he asked for my confirmation number and I gave it to him, he went in and approved it. All you have to do is either call or email them.
[LG V10 General] GiSS88:
What e-mail/phone number is everyone using?
[LG V10 General] chucklescroson:
I used the phone number where you check the status
[LG V10 General] planetbeen:
Mine changed on its own with no emails or phone calls. I don't think all this emailing is necessary. My 2 cents at least.

Sent from my pretty nifty brand new LG V10
[LG V10 General] Rydah:
Agreed.

Sent From My LG V10
[LG V10 General] alhadee12:
I received my approval today and looking forward to using the battery with TMO's new video plan to not charge my data with Netflix.
[LG V10 General] llawen:
Mine went from in processing to approved today. My wife and me both bave v10's. 2 200gig cards on the way.
[LG V10 General] spg900ny:
Approval today here too. Jump On Demand from T-Mo. Was a little concerned, but it finally went through!
[LG V10 General] JunBringer:
How long did you wait again? I want to know what to expect other than 4-6 weeks.
[LG V10 General] spg900ny:
I put it in the day after I got it, so I'm pretty sure that was October 30th? Would have put it in on the 31st. So looks like it took ten days to approve.
[LG V10 General] SuhasTheBest:
Yup just got approval today. I entered in the promo on October 31
[LG V10 General] jbraft:
Picked up a black V10 from Verizon today. Just submitted the promo and my submission ID was 80529. So I should get the stuff soon right? Or......I'm thinking maybe more like January? Any benefit to calling before the 5 to 10 days for review? Saw somebody say they called the day after submitting and got manually approved.
[LG V10 General] skame44:
Good to know! I might try and call on mine tonight. I was worried I wouldn't get approved because I used JUMP to get my V10 too
[LG V10 General] llawen:
Same here. We bought ours on the day it was released in stores. Filed same day. Still have not received it yet. So far 2 weeks.
[LG V10 General] siraltus:
With my LG G4 it took a full month (30 days) from filing to receiving, and I was one of the very first ones to file, too.
[LG V10 General] BabyJay:
Mine got approved this morning. I'm in the 24,xxx. I didn't circle anything.
[LG V10 General] Cboss:
Not sure if anyone has also heard about the Watch/Headphones/$50 credit that also comes with the V10.....?

I'm on at&t and upgraded the phone through the NEXT program on Friday 11/6. My att rep called me today to come pick these bad boys up : LG Tone Pro

http://www.lg.com/us/bluetooth-headsets-headphones/lg-HBS750

He said the promo was to include the Watch (until supplies last) or Headphones or $50 credit towards accessories.

Anyone else hear about that?
[LG V10 General] SuhasTheBest:
Really? I ordered my V10 through ATT next too. I never heard about this. Where do I find it?
[LG V10 General] Cboss:
I just got home from picking them up. I cant find anything online that states anything about it. My rep at the store is also a friend - but he doesn't give me free stuff by all means.

He had someone on the phone (maybe corporate) stating that it was correct. I didn't get them when I bought the phone because the shipment of headphones came later than the phones (why he called be back in) - The watch is the old original LG one , these headphones, and if the store didn't have either then I would have got a $50 credit towards accessories.

Can you walk in and talk to your rep? or call. - I swear I was just reading yesterday how people were so upset that the box had no headphones ( I could care less) Then I got this phone call today.
[LG V10 General] SuhasTheBest:
I would really like the watch, maybe I'll give them a call later today.
[LG V10 General] clockcycle:
Limited quantities, so hopefully not too many know, until I get mine approved ;)

---------- Post added at 09:01 PM ---------- Previous post was at 08:58 PM ----------

I wonder if this is also true with Tmobile. I am thinking it's an LG promo, so it should.. Anyone with a Tmo v10 try?
[LG V10 General] Cboss:
I assume it's only "in store" and it seems to be an LG thing because the products are all last years (watch & headphones) - clearing out inventory

**** these headphones are $70 value - (they were out of watches)

If anyone can go instore I would like to hear .....
[LG V10 General] Rydah:
Hmmmm, looking forward to more info on this.

Sent From My LG V10
[LG V10 General] SuhasTheBest:
Just for the sake of trying, I used ATT live chat to see if they knew anything about the promo. As expected they knew absolutely nothing about it. They didn't even know about the SD card and Battery lol. I'll try calling later
[LG V10 General] LBJM:
"This Promotion applies only to new LG V10 handsets purchased in major carriers’ stores and their authorized retailers, authorized national retailers and authorized online dealers. Major carriers and authorized retailers include:

Amazon with operator services

AT&T wireless store

Best Buy

T-Mobile wireless store

Verizon wireless store

Carrier authorized retailors reselling operator services"

My VZW web order should be applicable to the deal, right?
[LG V10 General] SuhasTheBest:
Yeah for the SD card and Battery.
[LG V10 General] LBJM:
It helps those of us with OCD.
[LG V10 General] Yoshi1221:
Mine got approved just this morning
[LG V10 General] techrider6262:
I picked up my v10 from tmobile last night and applied for the freebies
[LG V10 General] mbnin32:
Submission around 13000 and submitted 10/30/2015. My current status changed to AWAITING_SHIP this morning. I did not call or email in.
[LG V10 General] techrider6262:
13000 is that your confirmation # if so mine is in the 86000's
[LG V10 General] SuhasTheBest:
So I just called my local ATT store and talked to a rep. He says he had no knowledge on any other promo than the LG battery and SD card promo [emoji53]
[LG V10 General] Morsho:
Anyone with the H961N variant? Just bought it a few days ago in New York... This variant doesn't apply for the promo, right? Hopping I'm wrong.

Sorry for bad english.
[LG V10 General] Kboucher:
14,XXX awaiting ship
[LG V10 General] SuhasTheBest:
13,465 awaiting ship
[LG V10 General] lukelee83:
10735 awaiting ship
[LG V10 General] jmartens8:
Did anybody else's submission take forever? I entered all the information, attached the pictures and submitted, but the screen says Please wait... with the cursor circling. Its been like this for almost 2 hours.
[LG V10 General] ungreen:
Did the status went fro IN PROCESSING to AWAITING_SHIP or it went from processing, to approved then awaiting ship? Mine is in progress :eek:
[LG V10 General] planetbeen:
It went from submitted to processing to approved for a couple days then awaiting ship this morning.

Yay!

Sent from my pretty nifty brand new LG V10
[LG V10 General] Cboss:
Huh, i wonder why i got these headphones then - Just had to pay tax $5.65. Thanks for checking and posting.
[LG V10 General] chiikko561:
My status now says approved and I just received an email saying to expect my package?
[LG V10 General] Rydah:
I got the approval message on Monday and another today. Hoping they mess up and send two. Lol ? ? ?

Sent From My LG V10
[LG V10 General] melcali:
Your friend deserves lunch
[LG V10 General] masondoctorjt:
Same here
[LG V10 General] Zugshad:
So. Tried it out and called to "check my status cause thought might have messed something up submitting" and the guy reviewed itnanf approved me over phone. Said all I have to do now is wait the 4to6 weeks for arrival.

Sent from my non-Mega loved v10 H901.
[LG V10 General] JunBringer:
Finally submitted my stuff after getting the phone two days ago. Spent forever in the store with a friend who works there since I forgot to unroot my Nexus 6 before showing up there. I had gone right from work so I didn't give it any thought lol.
[LG V10 General] sanjsrik:
After 10 days mine was approved. Not bad for almost 27k in the waiting line.
[LG V10 General] clockcycle:
I was at this step for a few days. Approval comes after. I got my confirmation today.

Thanks for your submission number. I'll be making a call to correct your my delivery address... :silly:
[LG V10 General] Cboss:
lol
[LG V10 General] fatannasty:
I purchased mine on the day of release..I revived my confirmation email earlier this week
[LG V10 General] llawen:
Now mine says "Waiting Shipping". Cool beans.

---------- Post added at 11:07 PM ---------- Previous post was at 11:07 PM ----------

Has anyone actually recieved theirs yet?
[LG V10 General] Warrior1975:
Mine is at approved, supposedly 4-6 weeks. I thought I read in a thread that someone received theirs.

Sent from my LG-H901 using Xparent Skyblue Tapatalk 2
[LG V10 General] SuhasTheBest:
The promo ends tomorrow the 15th. I'm guessing they'll ship on the 16th, since it's a Monday
[LG V10 General] cliffr39:
Lucky people I'm still on submitted for the last 15 days. Hoping for progress soon.
[LG V10 General] SuhasTheBest:
Call or send an email, it seems they review it right away if you do
[LG V10 General] baturcotte:
Is anyone else in AWAITING SHIP status getting a mental picture of an octogenarian laboriously going between bins of batteries and SD cards, and then slowly writing our addresses with exquisite calligraphy on each shipping label?

14000 and some...
[LG V10 General] lukelee83:
I do now... Thanks?
[LG V10 General] Warrior1975:
Sorry wrong thread.
[LG V10 General] SuhasTheBest:
Anyone know what model or manufacturer SD Card we are getting ?

---------- Post added at 10:57 PM ---------- Previous post was at 10:56 PM ----------

NVM it says in the pic
[LG V10 General] planetbeen:
Not only that but I also picture the ship we are awaiting. A cargo ship. Coming from Korea. [emoji53]

Sent from my pretty nifty brand new LG V10
[LG V10 General] dragion:
Not in my case...sent an email and got this response:

Dear LG,

I would like to confirm my status regarding the information sent.

Waiting for approval.

Submission #71404

If any additional information needed, please notify ASAP.

Thank you,

XXXXXXX

Good afternoon, XXXXXXX

Submission statuses are updated within 1-2 weeks after submission but we start shipping promotional bundles within 4-6 weeks. If your submission has been approved, it will take a few weeks for it to arrive to you. If you have any other questions or concerns please let us know.

Thank You,

Description: Description: lgv10-logo-signature-02

Promotion Customer Support

P.O Box 1769, Englewood Cliffs NJ, 07632

(888)-511-4446

www.lgv10promo.com
[LG V10 General] sanjsrik:
This will haunt me all night. Seriously? You had to go there?

---------- Post added at 11:36 PM ---------- Previous post was at 11:36 PM ----------

[[TRANSLATION]]

"We will ship your damn stuff out to you when we get around to it, STOP bothering us or we'll have 3million pizzas delivered to your door, and they'll all be with lowfat cheese and gluten free"
[LG V10 General] Zugshad:
Yeah I got the same email. Then I called to say I wanted to check my order as I wasn't sure I submitted it properly. So he took a look at it and said all was correct and while I'm looking at it I'll go ahead and approve. Mine is now waiting to ship and I'm like 30k

Sent from my non-Mega loved v10 H901.
[LG V10 General] drksilenc:
I was in the 6k's and it is saying waiting to ship.
[LG V10 General] nikhilatbits:
I am thinking of buying one on swappa, but the original buyer has not yet redeemed the promo. Will it be a problem if I am redeeming it? Does it has to be the original buyer
[LG V10 General] bkeaver:
You all do realize that regardless of when they get approved they will all Ship about the same time as long as you did the promotion before the deadline. All this calling them maybe upping you online status quicker but we all have a number and my guess is that is how they will be shipped regardless
[LG V10 General] Zugshad:
Well maybe yes and maybe no. Those that are higher number or called/email haven't gotten emails about shipping info and that it will ship within a week from that email. Those higher in number or haven't are still in processing or submitted. Since the email states it will be a week from that email That I would argue that those that have gotten approved will most likely ship before the others. But meh. All will get it eventually

Sent from my non-Mega loved v10 H901.