[T-Mobile LG V10 General] Bob Simons:
high price I was mentioing was for the old Samsung uncludin some Prepaid

Sorry for the typos in the title. Meant to say

high price I was mentioning was for the old Samsung including some Prepaid

On 1/2/14, I bought the N900T at a company store with the smallest data plan. This store insisted that it couldn't be sold some data. I think I bought a week or so, then went to someone like Samsung unlocks and it unlocked almost immediately.

So I have a story to add.

I tried calling LG Customer Care and asked them to agree in advance to allow a quick carrier unlock if I paid off the phone in advance. I said I didn't want to wait, I didn't want to buy unwanted service just to get them to agree to unlock it and I didn't want to have to claim I was leaving the country just to get it unlocked. I treated it like a science project, since people here have shown how to get it unlocked with a foreign travel claim.

Last Thursday I was promised a callback by Cyber Monday morning which didn't come any time that day. I then called back and got a supervisor who said that he could make up the Cyber Monday $100 off deal which I'd missed by having me go to a store, financing the phone, having him call me at a store at a prearranged time and then he'd speak to the store manager and work out some undescribed process where he’d credit $100 off the invoice immediately so that I could pay of the phone in full but with the discount. He gave me his name and company I but would not offer anything less absurd than this process right out of a bad spy novel. He said that as he didn't come to work before 43 PM MST, and I'm in US EST, I'd have to wot to th4e start of his next short.

I called a local store the following morning and spoke to the manager who said, in effect, "that’s close to the mist ****ed up story I’ve ever heard, and I've heard many. Bottom line, I can’t do anything to the price and any credit, even if it were somehow possible, wouldn't take place in moments at the store. There’s no way you could leave the store with a paid in full phone that was bought under a contract even f paid off.

That evening I went to another store and of course didn’t fare any better. I went home and called up and found the customer care supervisor name and ID didn't match anything and my claims could not be verified because reps can’t enter anything into the record unless you have a contract. Without a contract, neither of my last two customer care calls may as well have not happened.

I tried again, one last time before lying about leaving the country and got transferred close to a dozen times before ending up in the hands of an activation specialist who said that he could not advise me on what to do without having an account to discuss. He said every account was different and no generalities would be mentioned. He did allow that no one in the company had more ability to perform fast unlocks and that even the same day was known to happen but he could not speculate. He promised to call me within 24 hours to see what was possible if I bought a phone with a postpaid account as he’s have almost no capabilities with prepaid.

So I bought the phone and a base postpaid account and once gain never heard back from customer care and once gain none of this could be documented. So this time I called 611 from the new phone and got a cheerful rep who said that she cold unlock my phone instantly, right then and there as I'd paid in full and had a postpaid account. Unsurprisingly she couldn't do it remotely and not surprisingly I got an “unlock failed: this device is not eligible for unlock" message telling me to contact customer care. She cheerfully replied that that statement merely meant that only she could do t and that it couldn’t be done through the app, but that it could and would be done over the air whiting 24 hours.

A minute later she said she wanted me to hold on while she asked her supervisor if he couldn't do it instantly instead of waiting a day. A few minutes later, she came back and said that it would still be immediate and not a few days or 45 days but that it might take up to 2 days "to show up in the system.

At present, I’ve been unsuccessful as many of you would have predicted..

I did get an unlock notification email saying that they were unable to provide an unlock code at this time as the device is not in use with the corresponding mobile number and that I should wait 3 to 4 business days before submitting a new request. It is clear to me that this does not say that I'll be unlocked then either but at least the phone will show up then.

The Samsung Note 4 (N910T) is on sale for $475 after a temporary $75 off sale and it can be unlocked more or less immediately for about $40 from companies like Samsung Unlocks.

I'd still rather have theV10 but I'm aggravated that i can only get it after at last a few days of waiting by lying and following a complicated script. We'll see what happens.