yashsingh1/xdaforums huggingface dataset:
[Other SmartWatches] keeshg:
emailcontact

By email I asked a few questions to Sma-Q and got some kind answers.

This is jenny from SMAWATCH, we will try our best to solve questions, please check the answer with blue color as below.

1. How can I put the watch in sleep monitor mode? Sometimes it monitors sometimes not. What is the right procedure?

The SMA-Q sleep mode is monitor automatically, For iphone, the sleep mode is setting from 10pm to second day 8am. For android, it is from 8pm to second day 8am.

2. How can I set the anti lost function working so that I can feel that I am to far? For me it did not work.

First, you should upgrade your iphone BT version to 1.3, app version to 1.5, firmware version to 1.5. Android app version to 2.9, firmware version to 1.5. Then the anti-lost will be work. Anti-lost alarm more according to the bluetooth signal, if the signal is very weak, SMA-Q will alarm too.

3. In the latest app version 2.9.13 there are a lot of crashes. When I try to update firmware it crashes and also at some other times. I have firmware 1.5 now.

We will fix the crashes in 2.9.2 version, please keep wait.

4. Could the bluetooth on/off switch please be made a little easier to be reached? And could it be more vissible in app and watch please?

We will do some market research and collect customer feedback, if there is a lot of customers prefer to make a switch of bluetooth, we will try to install it in app and watch.

5. For me three watchfaces are usable, nr 7 (with bluetooth), nr 1 (with activity) and nr 8 (simple and thin). Could you please offer more usefull and beatifull faces?

The faces we took by internet users, if you have good idea, you can send to us, we will consider it.

6. I think that activity tracking is nice implementated in watch and app. I should like to see nicer grafics of sleep tracking history as wel. Could you perhaps provide?

The sleep tracking is modify now, after it already, you can check the data in app.

7. In the app there is, in sma q settings, a chinese item to choose that I do not understand. Can you tell me where it is for?

Can you take a screen-shot for us, we will change it soon.

8. It is not very easy to find good information on sma-q on internet. For me the best place to exchange experiences is the technical website: xdaforums.com/smartwatch/other-smartwatches/sma-q-smartwatch-t3235133/. Is there another forum on sma-q, where you can talk with users and producers about the experiences? By the way, Weibo is inaccessable for me as I can not have the right phonenumber.

Thanks dear, i have checked your forum, it seems a good idea for us. The users can contact us via wechat, there is SMA Service QR-code in manual, you can scan it, and talk with us directly. Otherwise, you can contact me in facebook too. We are very glad to service for you.

Any questions, welcome to contact us by freely.

Best Regards

Jenny Chen/smart watch sales

Shenzhen Smart Care Technology Limited.

Website:www . smawatch . com

Office Add.:9A, Block A, Central Building, Baoyuan Road, Xixiang Town, Bao'an District,

Shenzhen, China.

Email: Jenny @ smawatch.com

Skype:jenny smawatch

Wechat/Whatsapp:+8613728603209
[Other SmartWatches] jccodina:
Hi,

How can I upgrade bluetooth from 1.1 to 1.4?

I have upgraded the firmware but the bluetooth has been not upgraded to. Why?

Best regards,

Carlos
[Other SmartWatches] bobbi1984:
I'm on firmware 1.6 with BLE 1.1, with minimal usage and BLE connected the battery drains to 40% in ~2 days. From 40% it drops immediately to 1% and soon it turns off.

Anybody encountering this issue?
[Other SmartWatches] richiesky77:
bluetooth 1.4 currently available only for iphone users

（Note: Android does not support bluetooth upgrade temporarily）
[Other SmartWatches] jccodina:
Ok. I have an iPad, but the app cannot be executed. This App is not in the Apple Store and the iPad rejects executing it.
[Other SmartWatches] richiesky77:
sorry, no -> same fw / ble and fully loaded 30hrs ago - battery on 95% (with 6h bluetooth disconnected at night)

edit: 3 days later - permanent connection -> battery at 85%
[Other SmartWatches] berendjan:
I'm also experiencing more batery drain in fw 1.6 and BLE 1.1 then 1.4 and BLE 1.1
[Other SmartWatches] erlantz:
Creo haber leido que solo se puede desde IOS
[Other SmartWatches] rockabilly:
Get my sma-q today. Brightness is very poor :( Is it possible to increase it?

Gesendet von meinem vivo X710L mit Tapatalk
[Other SmartWatches] StuDB:
I'm not sure you can or that this is something that can be done in software.

The screen has no backlight normally so when the watch is idle you are relying on ambient light to see the screen.

This is especially annoying when the watch displays a message, I find that the watch automatically displays it but so I can longer see the time and I have to use the backlight to view the text! Very annoying.

On a side note, does anyone know how to clear the messages as read? Mine just accumulate throughout the day
[Other SmartWatches] subiegt:
I've received this watch on Jan 8th and here are my experiences so far:

Unfortunately this does not work with the Note 2 (although the spec lists the Note 2 with a 1.4 BT, apparently through recent upgrades, they have reverted to BT 1.2 version). I did manage to use BT with the Elephone P7000 that I got earlier this year and was able to do the upgrades on the watch. Will test out the other features with the Elephone once I get a chance.

- I fully charged it on night of Jan 8, and the watch died on Jan 12th by noon. Keep in mind that I'm basically using this as a regular watch as it doesn't link to my main phone (Note 2) and I have turned off the phone syncing option. I would hope this would increase the battery life.

- Once the watch turned off that day, I was unable to get it to turn back on. I tried charging it multiple times using various source and the watch would not turn on. I had thought this was the end of the watch. Next day I attempted to charge it again and I see the battery display with the 1% flashing. After a few hours, it still has the 1% flashing. When I took off the charger and checked the system info, it shows 55%. So looks like the watch is charging. Charged it fully again last night and currently working. Will have to see how long this charge will last.

- Unable to get the sleep tracker to work, it has not recorded anything thus far.

- Heart rate doesn't seem to be continuously monitoring, only does so when I go into the menu and confirm it.

- Buttons are not very sturdy, feels like it could break/fall off in the near future

The one thing i did notice was the watch did somehow upgrade the BLE. Like others, it was originally V1.6 BLE 1.1 after the initial updates....but after the shutdown of the watch onJan 12th, once I got it back on, it is now showing V1.6 BLE 1.3. I didn't do any upgrade since the initial one, so not sure how that was updated.

Hopefully someone has more info on the sleep tracker. From one of the earlier posts it mentioned that it is automatically set to run at specific time intervals, but for some reason, my has yet to record any activity.
[Other SmartWatches] manubono:
Hello, hope you can help me with this, i've just recieve the watch and it came with the bluetooh off and i can't turn it on, i've tried a lot of things but there's no menu to switch the bluetooh on.

Did somebody found the same problem?

Thanks.
[Other SmartWatches] StuDB:
I'm not sure it's possible to switch it off. Could you give more info?

Are you trying to connect through the app?

---------- Post added at 09:03 AM ---------- Previous post was at 09:02 AM ----------

Has anyone ever managed to get their watch into 'Test Mode'? I turned my watch on this morning and it booted into it, no idea how!

Would upload a picture but not sure how I do that here =/
[Other SmartWatches] manubono:
The problem is that it came with the bluetooh off and i cant turn it on so i cannot connection with the mobile.

Enviado desde mi Z1 mediante Tapatalk
[Other SmartWatches] StuDB:
How are you trying to connect?
[Other SmartWatches] manubono:
Theres no option in the menús to activate the bluetooh.

Enviado desde mi Z1 mediante Tapatalk
[Other SmartWatches] StuDB:
I understand that, but you need to give me a bit more information!

As far as I know Bluetooth is always activated, which is what leads to a lot of complaints about battery when the watch is always searching.

You need to connect to the watch through the app and not your phone settings.

Open the SMA app and go to Settings > Connect Watch > if its asks, allow bluetooth > click 'SMA WATCH Q' ... now wait patiently! Mine takes about 5-10 seconds and then the watch vibrates and shows the binding page. The middle button on the right of the watch will have a green square next to it. Press that button.

If all goes well your phone says 'connect okay!' and the watch goes to the home screen (watch face). :fingers-crossed:

Do this, and come back with where the process fails. Please don't come back and tell me the menu option is missing!
[Other SmartWatches] Olan01:
I don't think you are supposed to switch the watch's bluetooth on or off. Just start the app and click "connect watch" once it binds with the watch, the watch would automatically tell you the bluetooth is connected.
[Other SmartWatches] manubono:
Many thanks i would try that when i go back home.

Thanks again.

Enviado desde mi Z1 mediante Tapatalk
[Other SmartWatches] richiesky77:
with the current app 2.9.4 (Build 17) my watch doesn't connect with my mobile phone (Galaxy s4 mini i9195) so i had to go back to version 2.9.2 - does anybody encounter the same problem?
[Other SmartWatches] StuDB:
I am on 2.9.4 with Nexus 5. All working as before.

Also impressed with the battery life, I charged it on the 29th December and my watch is on 50% (ish, it says 55% but the battery level doesn't seem to ever be bang on). I have been turning it off at night and not really measuring my heart rate after the gimmick wore off.. but it is always counting steps and acting as a notifier. Also all updates from 1.1 - 1.6. Pretty impressive!
[Other SmartWatches] pas-pas:
Could you pair and connect the watch with your mobile phone?
[Other SmartWatches] andrej777:
I have my watch for a week now. I am on firmware 1.6, BT 1.2 (android phone) software 2.9.4.

Notification , alarm,pedometer, basic heart rate, sleep monitor working relative OK.

I do not understand how to use running function? On watch I can start and at the end hit save, but in software is only map setup for running mode.

Is it possible to see graph of heart rate? And what is purpose of registration?
[Other SmartWatches] JPU2016:
Hello,

SMA-Q smartwatch

Firmware Main v1.6

Firmware Blue v1.1

App SMA 2.9.4 ( Smartphone Xaiomi rednote 2 )

- Heart rate function : OK

- sleep monitor : OK

- Pedometer : OK

- Automatic heart rate every 15 minutes : not working ( since last firmware v1.6 upgrade )

- Anti-lost : not working

- Running function : chronometer slow comparing realtime

it's a problem of my SMA-Q watch or it's commmon to everyone?
[Other SmartWatches] gchris7:
Is there a site where you can download older versions?

Can you please upload the 2.9.2 version?
[Other SmartWatches] ramica:
There is a new version. Release 1.7 but I think that not make a firm and Bluetooth updates. Somebody can confirm this?

Enviado desde mi iPhone utilizando Tapatalk
[Other SmartWatches] StuDB:
fir.im/sma to get the latest version (2.9.4)
[Other SmartWatches] manubono:
I didnt had time yet. I will try maybe tonight. I will post the result.

Enviado desde mi Z1 mediante Tapatalk
[Other SmartWatches] gchris7:
Yeah i know about this link but 2.9.4 doesnt work well for me, thats why i need older versions.

If someone can upload 2.9.2 please.
[Other SmartWatches] StuDB:
Oh my bad. I have 2.9.0 apk somewhere if it helps
[Other SmartWatches] VPO:
Installed release 1.7 on iOS, but there seems to be no new firmware or Bluetooth updates. The only new function I have noticed is a setting of the vibration. Unfortunately the alarm still does not work nor does the continuous heart rate monitoring...
[Other SmartWatches] pas-pas:
You have attached the 2.8.1, 2.9, 2.9.2. 2.9.3 and 2.9.4 versions
[Other SmartWatches] gchris7:
This will do, thank you very much!
[Other SmartWatches] pas-pas:
You're welcome.
[Other SmartWatches] asantosv_77:
I have my SMA for 2 days

I understand that, you have to set the watch on the heart rate section and confirm buton, you need to view a pause sign and stay in that screen. I think that is the same thing for sleep mode.

It is just a 20 bugs watch with few apps sincronized with the phone. I like it for 45 dlls, 55 it's expensive.
[Other SmartWatches] asantosv_77:
that watchface is not available

The watch face of the picture is not available. Do you have it?
[Other SmartWatches] TheCampbell:
Cannot register with app iOS?

I'm running a compatible iOS and have downloaded the app via the qr code in the instruction booklet but I have also downloaded a version from the appstore, I have tried to register with both apps multiple times and I have not been able to get a verification code. I press the 'send verification code' button but it always says failed, the 3 or 4 times it has supposedly sent nothing has happened, can somebody please explain the jist of registering? :D
[Other SmartWatches] zoim:
After update to v.2.9.4 I don't have Bluetooth and can't connect with my phone.The BLE ver. 0.0.Help me please!
[Other SmartWatches] pas-pas:
You can't connect with your phone due to BLE ver 0.0.

I've suffered it few weeks ago when I'd tried updating firm. Speaking with one person of SMA she told me the solution. You need to wait until your SMA-q battery reach 0%. It will last few hours depending on battery level. To speed battery draining, go to "Hear rate" in your watch and then place the watch in any site waiting until its battery run out.

After that, charge the watch, switch it on and you will see again BLE with ver 1.1
[Other SmartWatches] zoim:
Thanks very match!
[Other SmartWatches] duartix:
Has anyone found a way to integrate the continuous heart rate monitoring with any fitness app, like Endomondo, Runkeeper, Strava or Google Fit?
[Other SmartWatches] VPO:
Continuous Heart Rate Monitoring:

Hello,

Does anyone know how to activate the heart rate monitoring? The SMA Watch-Q is supposed to monitor the heart rate every 15min 24/7... I can measure the heart rate only on the watch in the heart rate menu, but it is a continuous measure which will drain the battery very quickly.

For information, on iOS I have noticed that you can view a chart of the heart rate by hour, day or week. It is on the SMA logo which opens a selection between "Photograph" and "Heart rate", and in the heart rate you can scroll to the right to see the chart.

Thanks!
[Other SmartWatches] JPU2016:
Same problem ( Firmware Main v1.6 / Blue v1.1 - App SMA 2.9.4 -Smartphone Xaiomi rednote 2 )

Heart rate function is OK but automatic heart rate every 15 minutes is not working (since last firmware v1.6 upgrade)

Also, Anti-lost is not working.

Thanks.
[Other SmartWatches] carlus_spa:
I still do not have my sma - q, I have asked but still has not come, but for those who have the SmartWatch, I just saw that there's new firmware version v 1.7 (20/01/2016) . Those of you already SmartWatch, you can test and comment your impressions?.

Thank you.
[Other SmartWatches] zoim:
Mr.

On the http://fir.im/sma not that's firmware 1,7(20/01/2016)!
[Other SmartWatches] pas-pas:
Only available if you do with an apple device.

I tried to update my SMA-Q with my wife's iPhone 5s i couldn't connect both watch and iPhone via bluetooth and couldn't update firm/BLE.
[Other SmartWatches] zoim:
I update new very.3.0 apk. for android phones.Now anti-lost work well.BLE very is now 1.4 and it is very stable.
[Other SmartWatches] berendjan:
here also, updated to 3.0

now you can also program the number of buzzez the watch does (Shake Setting) when you get an message.

Anti lost works

BT range seems bigger now.
[Other SmartWatches] amirkl:
SMA-Q back in stock

what is the bottom line? would you recommend buying it?

From what I saw so far...

Build quality is "ify" (some of the units died... some water damage...)

Battery life is OK

Software still unstable and very limited language support (will that change in the future?).

Any other comments?
[Other SmartWatches] VPO:
Unfortunately I would not recommend the SMA Watch-Q!

The hardware specifications are not too bad, but the display is very dim making it very difficult to use indoors. The watch is not waterproof and cannot withstand a simple shower. However, the biggest issue is the lack of support from the manufacturer to correct an even less so, to improve the firmware or app!

There are still some bugs in the iOS version (e.g. not possible to set an alarm) and functions which are still not implemented (e.g. continuous heart rate monitoring).

My experience is that the battery life without heart rate measures has been less than a week.
[Other SmartWatches] StuDB:
Just to give my (contrasting) opinion..

I would say that for ~£35 I think this watch it worth it. My battery is currently 45% and I charged it on the 29th December. I have only charged it once so far. I use it as a notifier and step counter - I barely use heart rate and I do not use sleep tracking, the watch is off at night.

The screen is fine but does need some getting used to, it is always on but the backlight is not. It is designed to be seen under direct light and you should definitely be aware of this when setting your expectations. The backlight is also fine, not crazy bright but it is definitely usable.

The notifications show with the sender at the beginning of the message, as with most Chinese watches, and can only show a certain amount of characters. This can get annoying and I have no idea how to clear the messages, but I find it fine for deciding if I need to pull my phone out.

As for the updates, I must've had at least 6 app and firmware revisions in the space of a month. They do appear (to me) to be trying to fix things. The continuous (or 15 minute) heart rate monitoring has not been implemented which is annoying, but I am starting to wonder if the 'Activity' function does this when in use. Never used it though so no idea.. and by the sounds of things it isn't waterproof at all so probably wouldn't want to use it for exercise!

If the manufacturers would release open source firmware for this watch I think it would be amazing. But if you're after a notifier that will give you some context, with an always on screen and decent battery life, I really think this is worth it.
[Other SmartWatches] berendjan:
I think it's a good choice the long battery is very nice. And it does not cost mutch. I use it as a notification device and a step counter. Seems fine for me.

Build quality is decent enough and it's nice small and light.

Screen us a little dim I would prefer a automatic back light option or an option to put the back light on when I'm flicking my wrist.

For the 50 euro it cost it seems a good option. Also the updates made it better and more stabile.

I would like an option to make the background lighter also. Now it's mostly dark and when you make it light it's better readable in dim conditions.
[Other SmartWatches] rockabilly:
Did someone know how open the watch ? Like to make it waterproof myself as possible
[Other SmartWatches] StuDB:
This guy took his to bits. The teardown might help you.

Let us know if you actually make it better!
[Other SmartWatches] VPO:
For iOS users, there is finally a new app version (2.0) with a correction of the alarm bug! Did not notice any other changes.

The continuous heart rate still has not been fixed!
[Other SmartWatches] althink:
Hi guys,

do you have any broken SMA-Q watch? :) I'm trying to port OSSW to SMA-Q and I have one broken from cnxsoft but this one have some issue with broken screen connector and today screen stopped working permanently. I need one disassembled to be able to develop it faster. If anyone can help it would be great :)
[Other SmartWatches] StuDB:
Dude. I don't have a broken watch but custom OS is a great idea! I looked at OSSW for this too, would be happy to test when you get to a working version. Need to get the source for the existing firmware then we can actually make this thing amazing :victory:
[Other SmartWatches] JPU2016:
Run training function delay

Run training function is delayed against the real-time . Someone else with the same problem?

See : youtu.be/vc3U8ngj4c0
[Other SmartWatches] California911:
Sleep tracking

Hello. Please help me, how can I turn on sleep tracking function, no logs
[Other SmartWatches] vodic62:
I think it should work automatically. If I leave them on the side of the bed, watch really detects that I am sleeping because it's not moving. Next day I see graph that I was sleeping really well :) But If I wear watch on my wrist, it usually shows that I wasn't sleeping at all. Only few nights was detected properly. Maybe we are moving too much at night :)
[Other SmartWatches] BPanther69:
I have this situation

Android app: 3.0 (Build 18)

Smartwatch Firmware

MAIN: v1.6

BLE: v1.4

After some days of use, this is a brief report.

Anti-lost: buggy

Sedentary: doesn't work

Sleep: not clear how it should work

Run training data: never saved, although I chose to save data

Shake setting: how does it work? What is its meaning?

Running track setting: I set Google Maps. How to use it?

After nine day of use the battery was at 40%, but it goes to 5%, and then shutdown, in 5/6 hours!!! Very strange.
[Other SmartWatches] carlus_spa:
Same situation.
[Other SmartWatches] vodic62:
I would add:

Sometimes loosing Bluetooth connection.

If you are out off range when some notification comes, you will not receive that when connection is restored.

I am unable to enable notifications for Gmail and SMS (probably because of Android 6.0).

Firmware and app is in alpha stage now. I hope that developers don't give up till they reach at least beta stage :) But I thing that we never gonna see every promised feature working.
[Other SmartWatches] BPanther69:
Update: next two charges lasted about two days!!!! And now the loosing Bluetooth connection is more frequent.

What happened?

Confirmed.

No problem for Gmail and SMS, but I have Android 5.1.1.
[Other SmartWatches] carlus_spa:
No problem for all notifications (gmail, wasap, sms,....) . I have android 5.0

Enviado desde mi SM-N9005 mediante Tapatalk
[Other SmartWatches] BPanther69:
Getting worse. I fully charged it today at 11:00, and at 17:00 the battery is empty :( :( :(

What's happening?

Yesterday I have already done a Factory reset, disinstalled the SMA-Q app and reinstalled it again, reset bluetooth data on smartphone without success.

Is there a way to do a full reset (not factory reset)?

Thanks
[Other SmartWatches] vodic62:
I believe it's hw problem, sorry. My battery still great.
[Other SmartWatches] BPanther69:
Yes, I think it's hw problem. The battery goes down even with smartwatch powered off (25% in less than 4 hours). And now the Back button takes longer to complete the action.

I'm wondering if there is a way to apply a full (hardware) reset.
[Other SmartWatches] zoim:
What happens as a result of:

1. Work to include the heart rate monitor at the time trenerovki 2 weeks

2. Heart Rate Monitor for trenerovok absolutely not appropriate - shows nonsense. Pulse decreases with increasing loads. pulse measurement during the day on schedule - no

3. Alarms on iOS is not installed

4. The screen is quite pale, picked up automatically when hands are not highlighted

5. For incoming messages, calls, the screen is also highlighted. Messages can come spontaneously, repeat

6. Sleep Tracker shows nonsense. It was the case slept 3 hours from 24 - 11 o'clock on the screen in the deep sleep phase

7. Pedometer shows nonsense. One day while at home it accumulates ± 4 km

8. Faith in the majority frikovye

And even hack weloop tommy is a cut above.