yashsingh1/xdaforums huggingface dataset:
[Nexus 6P General] PuffinNugz:
So annoyed. My project fi order from this morning is in preorder status. Just chatted with CS and they said it probably won't ship til 11/30. I wish I liked the frost, but I've read several reports that it feels cheaper than the aluminum. More like plastic and imperfections are more visible. :/

Wonder which one will get shipped first!
[Nexus 6P General] bjoostema:
Just a heads up man, as I just discovered yesterday thanks to someone pointing out an email address to a higher up at Huawei support-the company that offers support is third party and these people do not work for Huawei. They have no freaking clue when anything will ship. I'm not trying to be negative, I just don't want you getting your hopes up for that time frame...they simply have no clue. Every single week it's "your device will ship later this week or the next".
[Nexus 6P General] matslarson:
Haha turns out Huawei considers early to be anything from the 1st to the 25th, mid to be anything from the 10th to the 25th, and late to be the 25th to the 30th
[Nexus 6P General] feyerbrand:
Well I work for a phone company that is going out of business in 7 weeks. I just hope that I get it before we turn off our towers on Jan 1st. I just want to get my number ported to Project Fi before then and all will be good for me I guess.
[Nexus 6P General] cityeyes:
Yeah, definitely seems "early November" is whatever Huawei support says it is. I said "since my order is supposed to ship by early November, can I count on my phone shipping out tomorrow?" and he says "Maybe, and if not, hopefully sometime next week." while also reiterating the original "early November" stated time.

I've got no idea how anyone can logically believe that the 15th of a month and beyond is still "early", so it looks like a lot of us are going to be screwed as delivery dates go.

Really regretting canceling my day two order with google.
[Nexus 6P General] bjoostema:
I hope so for your sake man. I couldn't imagine it not being in your hands by Jan1
[Nexus 6P General] matslarson:
They really have no idea whatsoever what's going on with their product. Their estimates are as useful as farts in the wind and at this point they're basically just struggling to get them out by the 30 day mark required by FTC regulations to avoid having to admit that they don't have them and cancel everyone's order with a refund. Add in their outsourced customer support that knows even less than an actual Huawei employee would and you have this ****show.

Why on earth would you cancel a day 2 order from Google?
[Nexus 6P General] jr313:
Just thought I'd share this with y'all and hopefully you get a laugh like I did.:D
[Nexus 6P General] cityeyes:
At that point I had high hopes that Huawei would be able to deliver and I had an "early November" ship date on my Nexus 6p anyway (and they hadn't started sending out yet).

I canceled the original order because I wanted to re-order with a credit card so that I'd get an extra year of warranty plus the three months of free accidental damage/theft insurance. Google wouldn't let me switch my payment method without canceling and all of their devices were "out of stock" at that time. I figured I'd cut my losses, save the tax with Huawei, and order with them.

Looking back on it, I would've just lived with the $50 credit and reordered with Google again when they came back into stock. Unfortunately, I had no idea it would be such a cluster with Huawei. Now, the $50 in Play Credit offer is gone and I'd also have to pay taxes with Google, so I'm just holding on and hoping that they can deliver my damn phone by this month.

I'm honestly surprised they're not upgrading all of us to expedited or something. Early November is the first week of November, not the first half/three quarters.
[Nexus 6P General] Realist86:
Why not, grn.0ne @ gmail
[Nexus 6P General] ElijahGT:
Just to update, my phone shipped from Google! Sorry for those of you still waiting, I will be cancelling my order from Huawei in the next few minutes. It is absolutely night and day between Google and Huawei. Will never be doing business with Huawei again, even though I really wanted the Huawei watch, I may just have to order that too from GPS. Good luck everyone, hopefully everyone who ordered before November will be holding their phones by Turkey Day.

Huawei Order Date: 10/25

Google Order Date: 11/11

Shipped: 11/12
[Nexus 6P General] Hub_City:
I see that too

I ordered on 10/21 too and spoke to a rep this morning and was told that it should ship between the 15-20th. I won't hold my breath
[Nexus 6P General] gdeangel:
I was told my aluminum 128GB ordered on the same day would ship between the 18th and 20th.

Coincidence that the 20th is 30 days since ordering and they know that we can start filling complaints with the FTC? Probably not, as I don't think they care.
[Nexus 6P General] thenewak:
Please go rt this and fav to get some attention. Check out [MENTION=6060373]lkirkland88[/MENTION]'s Tweet: https://twitter.com/lkirkland88/status/664938615693176832?s=15
[Nexus 6P General] darshiki:
just called in to cancel my order. sorry guys i was not strong enough to keep waiting lol. I'll order from google as soon as it becomes available. good luck! hopefully this bumps up some of you guys.
[Nexus 6P General] thenewak:
Need more people to get attention.
[Nexus 6P General] liquidsnow:
I retweeted already and made my own tweet
[Nexus 6P General] RPelham:
I just got my frost 64gb today and honestly, the Frost doesn't feel inferior in any way. It feels very premium, much more so than any plastic phone I have had. That being said, I definitely feel that blemishes will show up since it is aluminum (coated with the frost color). However, regardless, aluminum WILL show blemishes much more so than plastic. Keep that in mind.

I had a HTC One and it showed blemishes all over the aluminum. Just get a good case (I chose the frost adopted case, it doesn't add much bulk to the phone, and I can still see the white color underneath) and you won't have to worry about blemishes!

Good luck to you either way, Google IS pretty famous about shipping well before their deadline.
[Nexus 6P General] PuffinNugz:
Right on. Yeah, I'm probably putting a bit too much stock into what some people have said. I was sold on the aluminum from the start, but the frost has been growing on me a bit. I will probably hold off til Monday or tuesday, but if there is no change in either of my orders by then and the frost is still available for shipping in 1 or 2 days, I will probably cancel and order the frost. The reason I didnt cancel and reorder today is because the CSR said I would have to wait 24 hours before they could reset my invite to reorder. It will be in a case anyway. So far I've got my spigen rugged and ringke fusion smoke. And an clear orzly flexicase (first case ordered) should be here anytime, as well.

Here is where i read about the difference. https://www.reddit.com/r/Nexus6P/comments/3segi6/i_have_both_an_aluminum_and_a_frost_my_thoughts/
[Nexus 6P General] thenewak:
Need some more votes on here to get Huawei attention. Check out [MENTION=6060373]lkirkland88[/MENTION]'s Tweet: https://twitter.com/lkirkland88/status/665013582464196608?s=09
[Nexus 6P General] PuffinNugz:
Sorry, but What's with the blackoncampus hashtag? Dude should have kept political stuff out of it...

All lives matter...
[Nexus 6P General] thenewak:
Lol I'm white and it's too get attention on different hashtags.

---------- Post added at 11:35 PM ---------- Previous post was at 11:35 PM ----------

Just choose the hot topics and tagged them
[Nexus 6P General] RPelham:
Best piece of advice I can give you is, no matter what device you choose, don't settle just to get it faster. Wait for a device you will love. =D
[Nexus 6P General] mrej201:
I ordered a 32 gb frost on October 1st still nada she told me shipping will be most like late November
[Nexus 6P General] eibook:
Wait, now they're telling people who ordered before 10/22 late-November?
[Nexus 6P General] thenewak:
Yeah they are calling it early to mid Nov but the dates are from 15th to 25th.
[Nexus 6P General] eibook:
So I'm not going to receive a product I paid for on 10/16 until after Thanksgiving? I'm pretty sure that is against the rules.
[Nexus 6P General] imex99:
So frustrating...
[Nexus 6P General] matslarson:
It is against the rules. If they aren't able to deliver the product within the originally promised time (or 30 days if no time is stated prior to ordering) they're required to to either cancel the order and issue a refund or give you a new estimate and get your permission to delay the order.

https://www.ftc.gov/tips-advice/business-center/guidance/selling-internet-prompt-delivery-rules
[Nexus 6P General] PuffinNugz:
Impatience and promise of receiving it faster, not to mention the better customer service, got the best of me. Cancelled and ordered from Google store.

If my oneplus didn't have a 1/4" strip along the middle of the screen that doesn't recognize touch, I would have been more patient.

I'm weak. lol
[Nexus 6P General] matslarson:
It's not weak to leave an abusive relationship XD
[Nexus 6P General] Ayoking:
i order 10/16 64gb Graphite, Called CS they said it should ship before Nov 15. I cancelled my order 11/10. order from the google store 11/11. now i got my phone today, this morning . i advice that you guys to cancelled from huawei and order from the google store.
[Nexus 6P General] eibook:
Has anyone that cancelled their Gethuawei.com order been able to talk Google into the $50 Google Play credit?
[Nexus 6P General] RPelham:
I'd be very surprised if they honored it, I'm not going to ask though, they already upgraded me to overnight shipping for free. I don't want to be the greedy guy lol.
[Nexus 6P General] mrej201:
Yeah it is.. I just hope I don't get a defective unit.. but I don't get why so late
[Nexus 6P General] zil2mz:
You got overnight shipping for free?
[Nexus 6P General] thenewak:
Yeah Google is upgrading everyone. Huawei will not move from 5 to 7 days.
[Nexus 6P General] PorcelainGuard:
I didn't think I would, but I too have cancelled my order with huawei and ordered a 64GB Aluminum from google. That's the only 64GB color in stock right now.

Ordered 11/13

Expected 11/19-20

I'm sure I'll have it Monday or Tuesday though from what everyone is saying. Sorry guys.
[Nexus 6P General] thenewak:
If I didn't need affirm I would too. Good luck. What was your order date with Huawei.
[Nexus 6P General] eibook:
Screw it, I'm done waiting as well. Cancelled my 10/16 GetHuawei order and ordered 64GB Aluminum via Play store today. It sucks that I lost out on the $50 Google Play credit but Huawei's customer service is the worst I have ever dealt with.

To all who are left, Godspeed
[Nexus 6P General] PorcelainGuard:
Thanks. Yeah. I had to borrow my fiance's card until I get my money back from Huawei. It's a chunk of money for most of us for sure.
[Nexus 6P General] zil2mz:
My bad, I misread. Yeah I thought you had talked Huawei into overnight.
[Nexus 6P General] PuffinNugz:
you can still use affirm, but you have to pay first. Pay with debit or credit card. Link card to affirm. You will then get the option to finance. 6 business days later, the money is back in your account and you make payments through affirm.
[Nexus 6P General] owuaarontsi:
How do you link to affirm? On Google's site or affirms.
[Nexus 6P General] PuffinNugz:
Affirm's site. Log in to your account and there is a link at the top.
[Nexus 6P General] bbedward:
I will add I don't think Affirm becomes available until the google charge is posted, it won't let you finance it while it is still "pending" on your bank account.

I checked on Affirm just for the helluvit after ordering from Google and this seems to be the case.
[Nexus 6P General] thenewak:
I tried that but the link is not on my account so o can't do it. I tried to call and they weren't sure why it wasn't there. I don't want to cancel and then not get approved. Then I'll never get it.
[Nexus 6P General] PuffinNugz:
This is true.
[Nexus 6P General] Dimitri_010:
yes...yes....

Keep canceling, so I can get mine sooner. :)

Just kidding, Huawei will probably push mine back further, because why not?
[Nexus 6P General] PuffinNugz:
This is not there?
[Nexus 6P General] imex99:
Not mobile.... Will try from pc!
[Nexus 6P General] PuffinNugz:
Did you try from PC or from phone? Looks like someone else can't see it mobile, either.
[Nexus 6P General] liquidsnow:
[MENTION=2021504]huawei[/MENTION]DevicesUSA on Twitter just told me my order won't ship until 11/30. That puts me at 37 days. That date isn't firm either
[Nexus 6P General] Vandam500:
Ordered a 32gb Graphite on 10/21. Just received the email with the free Bluetooth speaker.
[Nexus 6P General] Jimlarck:
Sounds about right, I was told next week by support. So I'm giving them one more week before I file an FTC complaint.
[Nexus 6P General] cityeyes:
Same here (mostly, 64gb Aluminum on 10/20), although I contacted support yesterday, so that could've triggered it as well. Can't have enough BT speakers, really. I guess I'm fine with waiting now - although I'd *really* appreciate it if they'd bump my shipping up to expedited for free.
[Nexus 6P General] Elrxnita:
I just got the BT speaker email :( 10/19 graphite... At least they acknowledged that "different models have different wait times". :crying: Oh well, at least this will increase my perseverance :rolleyes:
[Nexus 6P General] owuaarontsi:
They told me 11/16. (64gb aluminum from 10/14). We'll see if it happens.
[Nexus 6P General] D33T:
Welcome to the "Now I have two orders in processing purgatory from gethuawei" club. :D
[Nexus 6P General] spooki_spaghetti:
Ordered october 22 and 32gig aluminum I'm getting pissed not knowing where its at I'm super excited for this phone but the whole late November stuff is bogus even if they said oh here it'll ship next to last week and you'll have it by the end of the month ...nope late November is all they have in their vocabulary ugh!!!
[Nexus 6P General] matslarson:
While it is nice to hear they're finally admitting this, it's still a backtrack from their previous insistence that orders were shipping in the order they were received and model didn't have any effect. So even when we get them to finally tell the truth, the truth sucks and leaves us worse off then we were before.
[Nexus 6P General] thenewak:
No not on either

---------- Post added at 04:05 PM ---------- Previous post was at 04:03 PM ----------

Ok so just got off the phone. She said they had a delay in manufacturing. And the scheduled early November orders will ship next week.

Also got my bt speaker code today. 10/19 64gb graphite.
[Nexus 6P General] Elrxnita:
Yeah... They should have just admitted upfront. I would've been okay with that, but they kept denying it. I'll most likely cancel my order on Monday afternoon and just never preorder again. This was my first and last time.
[Nexus 6P General] Jimlarck:
They just told me "next week". Really hoping I'll have the phone before the week of thanksgiving.
[Nexus 6P General] fuzzybomb:
Just more information

32gb graphite ordered 10/21 - confirmed ordered at 10:10am Central Time

Used chat on 11/10 to get update - was told phone would likely ship by 11/15.

Used chat on 11/12 to get update - was told phone would likely ship within week. Expressed frustration with delay and was told (as is previous in this thread) that Huawei feels this still hits the target of early November.

Received email indicating free bluetooth speaker (would not have know about this had I not come on here).

I go on vacation after 11/20 for 2 weeks so, yeah . . .

Overpromising and underperforming is just a critical mistake.
[Nexus 6P General] PuffinNugz:
Sweet. Ordered from google at 10 something this morning. Just got shipped notification.
[Nexus 6P General] Lw00d:
i got tired of hearing there (next week) excuses. . thats why i cancel my order.. been using my N 6p ever since.
[Nexus 6P General] matslarson:
You hit the nail right on the head. I work in customer service and we literally tell our agents to "under promise, over deliver." It's CS 101
[Nexus 6P General] RPelham:
Glad to hear =D What did you decide on? Aluminum or Frost? Did you go with Fi?
[Nexus 6P General] PuffinNugz:
Aluminum 64. Just bought from Google. After seeing people get theirs shipped from Illinois, its crazy to me that mine is being shipped from Cali since I live in Indy. Oh well. I'll have it Monday! Going to Notre Dame football game tomorrow and pretty busy all day Sunday, so at least I won't be thinking about it all weekend.:good:
[Nexus 6P General] biggtdp:
Canceled order with Huawei and ordered through Google. Ordered, processed and shipped within 5 hours. Coming from Carol Stream, IL and I am scheduled to receive it on Monday!
[Nexus 6P General] imex99:
If I don't have mine shipped by next Friday, I'm cancelling....
[Nexus 6P General] biggtdp:
I tried to wait but once customer service said it should ship by the 28th I said forget it. Going to use Affirm to pay for it once the charges hit my account.
[Nexus 6P General] jdenman03:
You live in Indy? FINALLY I've found a fellow xda member here in Indy! Still waiting on my 64gb graphite.
[Nexus 6P General] PuffinNugz:
Nice. I'm actually just to the west a bit in Brownsburg.
[Nexus 6P General] jdenman03:
i used to go to a church just north of bburg in a small town called fayette when I lived in zionsville. I live in southport now. All of us fellow xda Indy area members should have a meet up sometime.
[Nexus 6P General] cecho:
Waiting for my 64gb graphite (10/22) in Whitestown.
[Nexus 6P General] jdenman03:
Walker farms???
[Nexus 6P General] Jimlarck:
XDA meetups are really fun I hear. I heard the last Texas XDA BBQ was full of tech talks, great steak, lovely sweet tea and just overall a very nice experience. But then again a big juicy steak out in the nice warm summer park while drinking cold sweet iced tea is a Texas thing.
[Nexus 6P General] cecho:
Yep.
[Nexus 6P General] jdenman03:
Small world. Used to live on firethorn drive
[Nexus 6P General] PuffinNugz:
Cool. I drive through Fayette quite a bit and down whitestown parkway on my way to my parent's place in zionsville (stonegate). Small world.
[Nexus 6P General] Aircraft800:
I'm with you, ordered an Oct 15, waited long enough to get my free Bluetooth speaker, then cancelled and ordered from Google. Got my phone shipped out next day way ahead of their 18th shipping estimate shipped for free next day FedEx. I'm using my new beauty now.
[Nexus 6P General] gvfd65:
I will be cancelling my order tomorrow and ordering one I found new, unopened on eBay for less.
[Nexus 6P General] gdeangel:
Ordered a 128GB aluminum on 10/21. Now that Huawei recognizes they are late, received the BT speaker email too. Latest estimate from customer support is last week of November shipping, arriving early December.

I've been on the Google wait list for the same model for a while and nothing available there either.
[Nexus 6P General] rlivin:
I think everyone needs to cancel.
[Nexus 6P General] mxjcmxjc:
To what end...So that your order ships sooner?

[emoji28]
[Nexus 6P General] egavas61:
Cancelled with Huawei today, and ordered from Google. I'll have my phone by Thursday.
[Nexus 6P General] rlivin:
Exactly, lol

I am giving them 4 more days and then i am going to google also.
[Nexus 6P General] jdenman03:
The moment they have the 64GB graphite in stock on Google I'll cancel and order with them.
[Nexus 6P General] matslarson:
I'd go to Google in a heartbeat if they got what I ordered in stock
[Nexus 6P General] gdeangel:
100% agree. I would have done it long ago but Google has been out of stock on the model I ordered. If Google has stock of the model you want, go there to order as it's not worth the hassle with Huawei.
[Nexus 6P General] matslarson:
Worst part is I saw it come back in stock back before I realized huawei didn't have any
[Nexus 6P General] cbellevie:
This is what I am doing with either 64gb or 128gb, I just keep missing it when it becomes available :( Can't believe my stupid speaker already shipped and still nothing.
[Nexus 6P General] matslarson:
Haha same, I ordered the 128 graphite from huawei, but I know I won't need that much, so I'd take the 64 if it was in stock.
[Nexus 6P General] PorcelainGuard:
Ordered mine Friday morning from google. It is already at the local fedex facility, but I won't be able to get it until Monday, but Monday is at least a week or two sooner than my 10/27 Huawei order.
[Nexus 6P General] darshiki:
cancelled my order thursday and my free bluetooth speaker shipped today. I basically let them borrow $600 for a month and in return I got a cheap bluetooth speaker....
[Nexus 6P General] tbwen:
Man. My free bluetooth speaker shipped before my 10/20 order for 64gb graphite.

I'd cancel but I used Affirm, so I'm stuck.
[Nexus 6P General] thafngame24:
you scheduled for thursday also? i was loosing all hope in huawei.
[Nexus 6P General] whiskeyxrey:
Yep, delivery scheduled for Thursday, coming from Fort Worth.
[Nexus 6P General] nrfitchett4:
That must be a common spot for them.

My Ascend Mate 2 came from there. Good for me because I'm in San Antonio.

Good luck with that. I custom ordered furniture once and made 2 payments before I got it. No way was I messing up my interest free option by not paying.
[Nexus 6P General] scoot05redss:
When and what version did you order if you don't mind?
[Nexus 6P General] SocksNUrToaster:
Crazy jealous......
[Nexus 6P General] thafngame24:
i ordered the 32gb aluminium on the 29th
[Nexus 6P General] ggreenwood334:
Maybe the rest of us will see shipment tomorrow and get by Friday... Or some third shift guy had to take a crap first thing and didn't get my order in yet.
[Nexus 6P General] reno55:
or Huawei does not know how to launch a product at all!
[Nexus 6P General] hondajohn88:
Did you get a hipping email from Huawei, or are you using MyUPS web site? And if you're using MyUPS, what information are you entering in order to track it? And where do you enter it? I have MyUPS too (free version) but I don't see anyplace to track a non-tracking number item...
[Nexus 6P General] thafngame24:
I got an email from ups quantum view. I have gotten nothing from huawei. I have an account with ups and it gives me notifications of any packages being sent to my home address.
[Nexus 6P General] hondajohn88:
Oh cool...thanks! :)
[Nexus 6P General] jdub251:
I'm happy to hear some of you guys have shipping! Was your notification from Huawei or you just checked UPS?
[Nexus 6P General] Fidelio_o:
I ordered on September 30th, I don't mind the wait. What I do mind is the lack of communication from Huwaei....and the fact that there is no set date.
[Nexus 6P General] DxTcmix:
I hope all of us that ordered on the 30th ship out tomorrow!!

64gb Graphite
[Nexus 6P General] deeproot:
Mine is not shipping yet. But for the curious... to get ups to track your packages you need to have a free mychoice account setup on UPS and have your address and name setup correctly. Then any time a package is sent to your address it will show up.

It will be under "my delivery planner" and you will get an email anytime a package is set to be delivered.
[Nexus 6P General] jdub251:
Thanks! Done!
[Nexus 6P General] [hfm]:
https://en.m.wikipedia.org/wiki/Layaway
[Nexus 6P General] LinuxParadigm:
Precisely. Zilch, zero, nada communication. Es no bueno.
[Nexus 6P General] reno55:
Ok calm down there legal eagle......this is not defined as a layaway....did you read ALL of the page you posted?

"an agreement in which the seller reserves an item for a consumer until the consumer completes all the payments necessary to pay for that item. Rather than taking the item home and then repaying the debt on a regular schedule, as in most installment plans or hire purchases, the layaway customer does not receive the item until it is completely paid for."

Obviously you did not read......
[Nexus 6P General] [hfm]:
I'm just saying it's not illegal to be paying off a product you haven't received. But no, it's not financing since no interest us charged. That's true, finance falcon.