yashsingh1/xdaforums huggingface dataset:
[Nexus 6P General] illwill 12:
I'm in the same boat as you guys. It's just frustrating lol. Chatted with both Zachary and Brian today on their website and they both "assured" me that I will still get my phone by early November.

I ordered 10/1 Graphite 64G and I make payments through Affirm. First payment was due yesterday. Smh
[Nexus 6P General] jay661972:
Day 4 (10/2) 64 gb graphite. Zachary said it will ship out today. I believe when i received email fro UPS My Choice
[Nexus 6P General] lucky_strike33:
10/1 for graphite 64gb and 10/20 for 128gb graphite and still processing. I am going to be patient till mid week then all hell will break loose if nothing happens!
[Nexus 6P General] DxTcmix:
Ordered mine 9/30 and have already made my 1st Affirm Payment also (Graphite 64gb) they should credit us our interest for the month if they take much longer
[Nexus 6P General] illwill 12:
I'm definitely with you on this! How are they going to charge us and we have no phone? lol
[Nexus 6P General] mejori:
I'm sure some of you will see shipping updates tonight. I would check through ups and not huawei .. I created an account a few days prior and it notified me when it was scanned :p
[Nexus 6P General] ggreenwood334:
It seems a lot of People got shipping notice mid day. Or in the evening.
[Nexus 6P General] adiliyo:
i chatted with Zachary today and my 9/30 order was set to be shipped "early november" i told him if he can't give me a high probability that it will ship by wed, i was done with them.

long story short. i called and cancelled 10mins later.

in 2015 i can't support a company that has logistics this crappy. all my excitement for this phone has died with the poor customer service huawei has offered.

i'll be waiting for some SD820 phones now.
[Nexus 6P General] Vandam500:
How can you get shipping information from them without the tracking #?
[Nexus 6P General] hondajohn88:
As another gentleman in this forum suggested, by using the tracking by reference number. No need to log in, just add the info seen in this screen shot.

Edit: As you can see, my 64gb graphite hasn't shipped yet. :(
[Nexus 6P General] mejori:
You are doing it right .. Once they scan you should be able to track it .. Remember.. UPS will scan late tonight ..like 9pm Eastern time..

Take a break from XDA until tonight at least lol
[Nexus 6P General] Vandam500:
Oh awesome, had no idea we could do that. Nothing shipped for me either but thanks for the tip!
[Nexus 6P General] berdo:
If it helps everyone who has not received any tracking info for their order, my order was "shipped" on the 28th and I got a tracking number on the 30th and the only scan on the package was the pickup scan. No scans since then. Hopefully there are scans today or I will begin to get very worried.
[Nexus 6P General] Fanaticalism:
Nexus 6p
[Nexus 6P General] daewond3r:
On a whim I checked Google and they appeared to have restocked on 32GB aluminum which is what I was waiting on from Huawei. Went ahead and ordered it from them and just canceled my Huawei order. Might be worth checking out if you guys are itching.

Hope everyone gets their phones soon!
[Nexus 6P General] jdub251:
Just checking in, lol! Graphite 64 here ordered 10/2. Still watching paint dry I see, ?
[Nexus 6P General] scoot05redss:
Welcome to the party! At least here people will acknowledge that you've said something...... Unlike Huawei's customer support!
[Nexus 6P General] Rev.Krazy.X:
I ordered mine about a week ago. No confirmation on date. Just waiting. At least it gives me the chance to pull my order if some bad reviews start surfacing.
[Nexus 6P General] jdub251:
Yea man! They've gone mighty quiet on their end! Huawei India is updating their ppl! Check out P Sanjeev (@psanjeevbrave): https://twitter.com/psanjeevbrave?s=09 he is at least trying to update ppl.
[Nexus 6P General] Nick12484:
Just talked to them one more time. Now they are saying my order from 9/30 will ship before the middle of this month. They are not shipping in any order if that is true. I give up. Talking to then just frustrates me as they have no answers. I'm pretty patient, but this is getting annoying
[Nexus 6P General] dwertz:
Dang, now if you purchase from Huawei you get $50 off a watch as of Nov 2
[Nexus 6P General] thenewak:
I'll try to force them to honor that for me lol.
[Nexus 6P General] dwertz:
It specifically says not for previous orders . Let us know if that works

---------- Post added at 01:11 PM ---------- Previous post was at 01:08 PM ----------

If you cancel and re-order with the watch, the ship date is early to mid December
[Nexus 6P General] thenewak:
That sucks. I'll still try I guess lol.
[Nexus 6P General] slaughterdan:
I ordered a graphite 32GB on 10/16 and it said early November. Then a few days later it said Nov. 18 - 20. I didn't even get the $25 apology email.
[Nexus 6P General] dwertz:
I am still iffy about a android watch, especially that price. I could get a decent regular watch that won't be outdated in a year. Electronics devalue fast. But it does look really purdy. Lol
[Nexus 6P General] geoff5093:
Starting at $399 for a metal watch, even $50 off is really expensive.
[Nexus 6P General] UniversalGC:
If that turns out to be the case, I am ordering another one from Google.
[Nexus 6P General] AndroidPurity:
Actually $50 off would be $299 if you get the leather band instead of the metal band. That matches the price of the 42mm Moto 360. So not bad considering it has higher resolution screen than the Moto, plus its amoled too.
[Nexus 6P General] eibook:
That's great, I'll give Huawei $1000 and will have neither product before Christmas. I'm not sure this company knows how e-commerce works.
[Nexus 6P General] hondajohn88:
I really like my Huawei watch. Got it from Amazon day after it went on sale. Battery lasts a lot longer than my Moto 360.
[Nexus 6P General] thenewak:
So no shipping emails today? Tracking anything?
[Nexus 6P General] MrWilliams2:
So, I've read several times today (over or r/nexus6p) that 64gb Aluminium ordered this past Saturday shipped TODAY. I just placed an order.
[Nexus 6P General] thenewak:
I just tried to call 4 times each time someone answered them hung up. Wth is going on.
[Nexus 6P General] MrWilliams2:
It's not just you. Just happened to me too!

EDIT: Finally got through. Order cancelled. Off the the Google thread I go. Good luck guys!!!
[Nexus 6P General] eibook:
I would have expected to see a whole bunch of posts today of people getting their shipping email/tracking information after what Huawei customer service reps were telling us all last week.
[Nexus 6P General] CuriousHenwin:
Not permitting them to take anymore of my money until they ship the product to me.
[Nexus 6P General] quickstang:
So get this, cancelled my Huawei order on Nov 1st for the 64GB Aluminum.

Ordered from Google that day & I just got an email saying my phone shipped.

Totally not expecting that since it said it would ship on the 14th. I even have a FedEx ground tracking number.

And for those asking, it shipped from Illinois & will be here by Wed.

I chose free shipping fyi.

Sent from my Note 4, patiently waiting on my Nexus 6P
[Nexus 6P General] Rev.Krazy.X:
You guys are making me paranoid..... Maybe I should have purchased through Google.
[Nexus 6P General] Dimitri_010:
Does anyone know how long the funds take to go back into your bank account?

Was thinking of cancelling and ordering through Google instead, since one of my orders was paid in full.
[Nexus 6P General] illwill 12:
All I know is that this phone better be worth the wait, headache, stress, etc!
[Nexus 6P General] Macleod52:
2 days for me. Your mileage may vary.
[Nexus 6P General] AndroidPurity:
Are you freaking kidding me?! Google sending out 11/1 64GB orders and Huawei hasnt sent one 64GB past 10/14 order date on here.

I was keeping my cool and my patience all this time until I seen this. Thats honestly unacceptable for any company. I would jump on the Google team too if 64GB was back up. I'm not canceling to get a 32GB from Google like some have done. I guess I'll wait unless 64GB aluminum pops up on Google before mine ships.
[Nexus 6P General] thenewak:
In with you. I just checked Google's site and said the 32gb alum will ship in 2 to 3 days so essentially we could have it by Friday.

I finally got through to Huawei and told them all of our concerns and since I ordered on Oct 19 they said mine will prob ship between Nov 10th and 15th. I should have cancelled 2 days ago when Google said it would ship by the 12th. Huawei really dropped the ball.
[Nexus 6P General] spy21der:
64gb Aluminum is available in the google store right now. Says it leaves by the 12th
[Nexus 6P General] quickstang:
Yeah totally unexpected. I was like... The 14th isn't that far off to ship, & then a few days of shipping. At least I knew Google wasn't going to charge me until it shipped. That was my biggest concern.

Then all of the sudden I see an email with a tracking number.

Yay for me, but that goes to show you there is no process on the side of Google. Those of you who ordered day one or very early should be getting them.

Does Google have a process we don't understand? You got me, but it sounds like there is no order in which they ship, which is sad honestly.

Sent from my Note 4, patiently waiting on my Nexus 6P
[Nexus 6P General] Rev.Krazy.X:
FYI Just talk to their customer service and refunds take 24/72 hours to process. So that would lead me to believe that doesn't include the time it takes to hit the bank. So I would think 2 - 5 business days for it to hit your bank.
[Nexus 6P General] jrc27:
Cancelled my 64GB Graphite order this morning. I ordered on 10/1 and have heard nothing and have given Huawei a $550 interest free loan for the last month.
[Nexus 6P General] FatBoy_Seconds:
Anyone else from Hawaii like me, order one?
[Nexus 6P General] itch808:
Yup...

....except I'm in NY now, cheeeehoooooooooooo
[Nexus 6P General] FatBoy_Seconds:
Did you order it from NY?
[Nexus 6P General] DarthScabrous:
Just talked to huawei. I ordered on the 27th, and they said it would ship out late November, but Google ships out in 2-3 days. Should I order it from Google, even though I'm taxed through them?
[Nexus 6P General] ggreenwood334:
Yes. Or you will go crazy waiting.

Sent from my Nexus 7
[Nexus 6P General] DarthScabrous:
Yeah I'm definitely already feeling the pull. I want this freaking phone here now.
[Nexus 6P General] RPelham:
I gotta tell you, I've been quiet and patient throughout this time. I'm not entitled, and I'm very patient, and fair-minded. I wasn't even going to post, but I have to say, this has now become extremely frustrating. I ordered on 10/21, so definitely not anywhere near some who ordered in the first few days. I was late to the party, so I understand there is going to be a wait time. That being said, I ordered the 32GB Aluminum from Huawei. I don't understand how ordering directly from the manufacturer is taking longer than ordering from Google, who really is only a re-seller. This is getting insane. I could cancel my order and order through Google right now and get it by the end of the week...

According to Huawei, who I just got off chat with, it could ship anytime between now and Nov 15th. (which they stated is what their "early November" dates are). I really wouldn't be this frustrated if they gave me a date to ship, but the lack of communication I'm getting as well as the fact that if I ordered right now on Google, I would get the device shipped tomorrow, is beyond annoying.

I originally ordered on Google, back when I could still claim the 50.00 Google Credit, and cancelled the order to order from Huawei so I could get my wife her phone and just finance mine. This was obviously a mistake, because who knows if I'll see my phone by Christmas.

I really hope that Huawei either steps up their customer service, or Google turns to a different company for the next Nexus release, because I doubt I will re-order from this company again in the future.
[Nexus 6P General] brooklynchildxbc:
unfortunately i need the affirm payment plan at the moment going to vegas next month and need the money plus want the phone for when i'm there to test the camera. if google had a payment option i would go there but of coarse the graphite sold out lol
[Nexus 6P General] paullu:
As long as no tax for me. I am happy with it whatever one week or two more week waiting.
[Nexus 6P General] jrc27:
That is what I did
[Nexus 6P General] Rev.Krazy.X:
Huawei.com told me it would ship late Nov. I went to Google who says estimated LEAVING warehouse Nov 14. I rather save tax and wait a week. That and the 64gb Alu/Frost is sold out on Google. lol
[Nexus 6P General] adiliyo:
it's late november until it's all of a sudden early december. huawei is just shifting dates left and right.
[Nexus 6P General] Rev.Krazy.X:
I don't mind waiting honestly. What really bothers me is they charged me right away. When I originally pre ordered with Google they didn't charge and held my order.
[Nexus 6P General] itch808:
Yes, I live here now. Still have my 808 number though
[Nexus 6P General] quickstang:
This is why I cancelled. Not to get the phone earlier.

In fact my payment is still pending from Google, & they already shipped. Huawei took my money immediately.

Sent from my Note 4, patiently waiting on my Nexus 6P
[Nexus 6P General] nrfitchett4:
Seems that batches have been going out on wednesdays the last two weeks. I would suspect a whole flood of people will get those completed emails. Of course that is unless everyone cancels their orders. I'm not sure what people expect. Every nexus launch has been like this.

And some of Google pre-orders were cancelled for weird reasons and those people already waiting a month had to reorder and got stuck at the back of the line. Both ways have issues.

I got mine today and I went over it with a fine tooth comb. It doesn't seem to have any of the issues that others are complaining about. Premium fit and finish, no gaps, no imperfections in the aluminum, screen color seems uniform and not yellow, both cameras focus properly.

Good luck to y'all and I hope some of you never pre-order a launch device ever again.
[Nexus 6P General] hugo87:
Just got shopping confirmation from huawei. Ordered 10/3 64gb graphite. Looks like graphite orders are staying to ship!!! Finally!!
[Nexus 6P General] Linebarrel86:
Just got my shipping email!!

Ordered 10/20. 32Gb Graphite.
[Nexus 6P General] jay661972:
Same here Shipped on 11/2/2015 via Other, tracking number
[Nexus 6P General] nrage23:
Just got my shipping email 128gb Graphite ordered 10/21.
[Nexus 6P General] jdub251:
I did as well! Ordered 10/2! Hope it's on its way and they ain't blowing smoke! 64gb graphite
[Nexus 6P General] Wickidmasshole:
Same here, except mine was a shipping notification :laugh: 64gb graphite ordered 10/7. Finallllyyyyyyyyy
[Nexus 6P General] abraxo:
Is there any difference between ordering at Huawei or Google?
[Nexus 6P General] hondajohn88:
I'm not sure about all of the differences, but the four main that I know of is no $50 Play Store gift card, no shipping options other than free 5-7 day shipping and no extended warranty option when ordering from Huawei. There is no financing option when ordering from Google.

I plan on going with Square Trade to get extended warranty for my N6P.
[Nexus 6P General] abraxo:
Well, I whiffed on the $50 deal anyway since it's expired (I wouldn't even know what to download with all that money!). I was just wondering since Huawei is in stock and Google is sold out right now. I guess missing out on the extended warranty might be a bummer but, depending on what I do with the phone, it might get voided anyway
[Nexus 6P General] Semantics:
I don't know about other states but Huawei doesn't charge sales tax in NY. N6P from Google for 64gb was 613. It's 549 from Huawei.
[Nexus 6P General] dwertz:
Get Square trade. $99/ 2 years $75 deductible

http://www.squaretrade.com/smartphone-warranty
[Nexus 6P General] puritan007:
Turns out staring at the Huawei Web page and or xda shipping thread does not actually make them ship the phone any sooner.
[Nexus 6P General] nrage23:
I ordered a Graphite 128 from Huawei on 10/20. The website said late November shipping.
[Nexus 6P General] mejori:
Been staring at these pages for weeks!! :eek:
[Nexus 6P General] mejori:
Huawei Shipping Fulfilled by amazon ?

just found this on huawei website . I know someone mentioned it in a previous post..just thought this might clarify a bit:confused:

http://www.gethuawei.com/shipping-policy

Did not see anything in my orders :crying:
[Nexus 6P General] nrfitchett4:
yeah, that guy can be very vague, but overall he was helpful during the Ascend Mate 2 beta.

Yeah, I don't think they will send anymore info until it ships. Weird they are charging cards before fulfilling order.

Installed Slice, bad idea since it tells me how much I spend online...

Anyway, it found the Huawei order, but like others, could not find the order number and gave me zero useful information.

I don't have the track package link at the bottom, only Account link. My order still says processing, ordered 10/14.

same.

might depend on which version. 128gb has been saying late November for awhile.

You can order through google with financing if you use the Fi site. Seems that those that pre-ordered through Google early on are already getting theirs, but not those that ordered very early from Huawei. Google is showing out of stock as of last night, but not Huawei. They are showing late November on orders now.
[Nexus 6P General] mejori:
sorry i left this part out.. If you are logged in on huawei, you can only track through"your orders" but if you log out you will see the track order at the bottom which will give you the option to track by order # and email or billing zip along with your last name. see attachment below;)
[Nexus 6P General] thacounty:
Is it possible to cancel an order on GetHuawei.com? I haven’t found a way yet.
[Nexus 6P General] reno55:
This seems very unprofessional that the manufacturer is shipping later than Google.

Has anyone had past experience with Huawei, is this how they normally are?
[Nexus 6P General] pudgewack:
Does anyone know if the $35 restocking fee is charged if I cancel before the phone ships?
[Nexus 6P General] thacounty:
That would be crazy since there would be no restocking. Definitely would dispute the charge if they did that to me.
[Nexus 6P General] ozzyager:
"If you ever want to hide anything on XDA, just put it in the OP" - this made me LOL
[Nexus 6P General] ggreenwood334:
WARNING! Don't install slice if your wife gets on your phone. It shows how much money you have spent online over the years. Well. Everything it can pick up on. I spent 6k the last 4 years. Lol. And I'm a tight a$$
[Nexus 6P General] thafngame24:
Yeah I am not happy with Huawei at all. I feel we are just being left in the dark. I ordered on the 29th and have heard nothing at all. When I ordered they were telling us late October for shipping and now they keep saying Early or Late November..depending on model. My credit card was charged back on the 1st and even the people that financing the phone have their first payment due on a phone that nobody has yet. How can the manufacturer itself cannot get orders out at the same time or even sooner than Google? Worse off for me, I cancelled my original 29th order from Google since it appeared they both would be shipping out Late October. Looks like Google held its end of the bargain but not Huawei... at least Google keeps us updated with more concrete time frames.
[Nexus 6P General] mejori:
Well I say it is time to start calling huawei out in the public eye!! I already have!

of coarse they have no trace of my order.

https://plus.google.com/+TaylorWimberly/posts (huawei's g+ page)
[Nexus 6P General] thacounty:
Chat is up. Rep confirmed no fees to cancel. I couldn't decide what to do, but this video makes me nervous about the camera: https://youtu.be/-bnaDfuo828
[Nexus 6P General] Nick12484:
Got a shipping email finally! 32gb graphite ordered on 9/30. Now the wait for the ups my choice email begins!!!
[Nexus 6P General] DxTcmix:
I just got my shipping email also!! 64gb Graphite!!!
[Nexus 6P General] gpeezus:
Hell yea same here
[Nexus 6P General] Bxrider117:
I got my email this evening. Ordered 64gb Graphite on 9/30. At least this means that hopefully I'll have it by Friday.
[Nexus 6P General] chuk1005:
Same as everyone else finally got my "preparing for shipment email" original order was 9/30 graphite 32gb.
[Nexus 6P General] nrage23:
Not 10 minutes before this email i did an online chat with Huawei. The rep said my order would ship early November. I said that the answer was very vague and he said it could ship as soon as 11/20. Then I got the email a few minutes later. They definitely do not know what is going on.
[Nexus 6P General] kungpu:
128gb graphite ordered 10/21, just got the shipping notification ☺
[Nexus 6P General] dwertz:
Same here. Ordered 128gb Graphite 10/20, Shipped on 11/2/2015 via Other, tracking number. This may get to me faster than my Google order 64gb Graphite 10/2 and still pending.
[Nexus 6P General] phrac:
I too just got a shipping notice. I ordered 128GB graphite on 10/20. I also have a 128gb Frost on order from google ordered 10/30 - still pending.
[Nexus 6P General] badboy47:
Cheers. You will get the second email within next 2-3 days with tracking code. Mine is arriving on Wednesday (11-4) 64gb Alum.
[Nexus 6P General] ggreenwood334:
Maybe I should have ordered graphite. Since half of those orders were placed after my 64gb aluminum

Sent from my Nexus 7
[Nexus 6P General] rajivghandi767:
64GB Graphite. Ordered 10/14. Just received shipping notification.
[Nexus 6P General] thenewak:
Seeing a lot of random graphite phones going out from random order dates. I ordered on 10/19. Hope I get an email tonight.
[Nexus 6P General] RPelham:
Don't forget... Huawei definitely said "We are shipping by order date... NOT by color.." what BS. Does anyone in this company have a clue?
[Nexus 6P General] thenewak:
Agree. Every time my phone makes a sound I think it's my shipping notification. I'm getting impatient. But not angry just anxious. My wife just got her new iPhone 6s plus today and I need my new toy to show her whos boss.

---------- Post added at 09:00 PM ---------- Previous post was at 09:00 PM ----------

Same except on the 19th. Gives me hope for tonight's email.

---------- Post added at 09:01 PM ---------- Previous post was at 09:00 PM ----------

Did any of your order statuses on Huawei.com change to shipped?
[Nexus 6P General] rustyjay:
64 gb graphite ordered 9/30, just got the shipped email.
[Nexus 6P General] RPelham:
Thing is, I really wasn't angry, and was quite fine until I realized that Google has been out of shipment on the 32GB aluminum and just got more in and are still shipping orders they receive today as of tomorrow. This is insane that a re-seller has more stock than a manufacturer.

All I want is a freakin date. When to expect it. That's all and no one can seem to provide it. So frustrating.
[Nexus 6P General] illwill 12:
Just got my shipping notification as well! Ordered 10/1 Graphite 64g
[Nexus 6P General] jdub251:
Showing "complete" for me on Huawei.
[Nexus 6P General] abraxo:
ordered my 128gb alu today. early to mid december shipping date :(
[Nexus 6P General] Fidelio_o:
Mines is sitting in jersey right now, for delivery tomorrow. :) going to be a long day of waiting, the way UPS works in my area ;(
[Nexus 6P General] choby411:
Graphite 64gb order 10/10 just got shipping notification, still waiting on the tracking #
[Nexus 6P General] Linebarrel86:
How long does it take before we receive our tracking info?
[Nexus 6P General] nrage23:
Some people have not gotten their shipping info until the day it arrived.
[Nexus 6P General] UniversalGC:
My status changed from "Processing" to "Complete", but I have not received any sort of shipping notification.

64GB Graphite ordered on Oct. 11.
[Nexus 6P General] D33T:
Well its a relief to see some graphite's shipping (granted, not mine yet). I was getting ready to call and cancel. Maybe it'll be worth waiting it out a little bit longer.

It was kind of frustrating to see their employee's promoting the watch sale over on r/nexus6p earlier today though.