yashsingh1/xdaforums huggingface dataset:
[Nexus 6P General] smalltownbird:
There would be a tracking number if they registered it to ship or printed a label. They must not have shipped yet, there must be a glitch. There is no way all these phones ordered across a large span of days, and the 128gb mixed in are shipping. They would be able to give us some info and there would be something in the delivery managers for the major shippers
[Nexus 6P General] kaylord84:
It seems like only the aluminum models are shipping
[Nexus 6P General] Dimitri_010:
My sister ordered her 32gb Aluminum on 9-30, and she just received a shipping confirmation.

My cousin ordered a 32gb Graphite on 9-29, and has not received a confirmation.

Shipping addresses are located next to each other.
[Nexus 6P General] mysongranhills:
lol its almost like the 2nd post was intended to piss off the 1st poster.

I honestly wouldn't worry to much unless you still haven't heard anything by tomorrow. From looking at the models and order dates other users are reporting, I'm thinking the "orders before 10/22" comment is dead on. I was 10/20 and got my email. Haven't seen any one in the thread that ordered after me yet.
[Nexus 6P General] SolracAugustus:
I wasn't worried but I was curious so I contacted huawei and gave them my order number and they told me my name, email, and shipping address didn't match with the order number despite it all being correct on the confirmation email. So now I'm waiting for them to call me because they "escalated" the problem.
[Nexus 6P General] Wickidmasshole:
no shipping confirmation for me yet- ordered a 64/graphite on 10-7 with free shipping. So if i see the thing by by "early" November, like i was told i would, ill be happy. Team Alumi seems to be the lucky bunch right now.

i try to look on the bright side and hoping there are a few ROMs out by the time i get it so i can flash right out of the box
[Nexus 6P General] mysongranhills:
Their order tracking system seems to be pretty crappy, seen a lot of folks with similar problems.

I went back and re-read some of the other posts, and I didn't find one instance of someone getting a "shipped" email who ordered graphite.....so maybe it is time to worry for those that are waiting for graphite? :(
[Nexus 6P General] iNiREALiZED:
Got a shipment confirmation today! Aluminum 128gb ordered 10/20.
[Nexus 6P General] SolracAugustus:
Eh it's not really a reason to worry. I'm either gonna get the device or demand a refund. Even if I have to raise hell
[Nexus 6P General] rellomar:
I ordered a 64gb graphite on 9/29 but still haven't received a shipment notification. They told me this week or early next week on the chat so we'll see.
[Nexus 6P General] scoot05redss:
I ordered the same on 9-30, no information for me either. I'm quite disappointed!
[Nexus 6P General] jerm.1980:
I ordered 64GB graphite and 10/20 and Huawei chat told me the same thing. Shipping late this week or early next week.
[Nexus 6P General] smeggysmeg:
Maybe they just marked the orders shipped to make people quit whining, meanwhile they're not actually ready to ship.
[Nexus 6P General] puritan007:
I cancelled this morning and got a shipped email this afternoon................... Hmmmmm mm Web site says closed?
[Nexus 6P General] ggreenwood334:
10/14 64gb aluminum. Hoping my gmail isnt working. They probably shipped your phones on the slowest boat from China and horse back to your usps. That's why you can't track yet
[Nexus 6P General] smeggysmeg:
I hope they give out the tracking number well before attempted delivery. I always have to arrange a Hold for Pickup with every carrier.
[Nexus 6P General] lucky_strike33:
I had the moto x pure 2015 and they even had tracking ready in Shenzen, China. I am pretty sure since its going to a Huawei site in the usa, then they will start the tracking??? Just my guess.
[Nexus 6P General] govtcheez:
That sucks. I tried to order the same phone on the same day and it didn't go through. I had to call them several times to get them to reset something on their end, and I was finally able to order a few days later on the 23rd.

I chatted with them today to see if there's anything they could do since their system wouldn't let me order when I wanted, but they said that it wouldn't matter as all the 128gb phones were shipping late november. :confused:
[Nexus 6P General] adiliyo:
THIS is how the world works. as soon as the label is printed, a tracking number is generated. it makes this seem even more like some kind of error on huawei's part as it's really really weird that NONE of the graphite models have shipped.
[Nexus 6P General] AlphaKoi:
My (aluminum 64gb) order changed to complete and now there's a section for shipments where you can track a package. Ordered on 9-30. Guess they're starting the process of shipping. Good luck to us all
[Nexus 6P General] SensualPuma:
They're probably doing it to where the aluminum gets shipped today in batches, and the graphite tomorrow? Idk. Just theorizing
[Nexus 6P General] adiliyo:
logistically it just doesn't make much sense. the missing tracking information (as well as no one with a UPS mychoice account showing any pending delivery) is the real kicker.

i really hope i'm wrong and tomorrow a **** ton of graphite models go out, but it all seems very shady.

---------- Post added at 01:07 PM ---------- Previous post was at 01:05 PM ----------

is your model aluminum?
[Nexus 6P General] AlphaKoi:
Edited.... Yes. 64gb
[Nexus 6P General] chuk1005:
Im in the same exact boat as you, hopefully we get some good news today.
[Nexus 6P General] btort1:
At least you guys won't be getting it late november like the rep told me :crying: Had the 5x for a week and for $65 I would have a 6p with the same 32gb memory. Just ordered mine this morning and this is gonna be another long month :crying: Returning my 5x in a few days
[Nexus 6P General] jdub251:
Thanks for making this thread! I ordered Oct 3rd and the website said late October. I'm thinking they will begin shipping this week... Fingers crossed,lol..

64 graphite here
[Nexus 6P General] dwertz:
Graphite 128gb, order date 10/20. Late November. Going with Square trade insurance, $99/2 year and $75 deductible

I ordered 64gb from Google Store 10/3 , then changed my mind for more gb's. At that time Google Store was sold out of 128gb. Might sell the 64gb one.

Good thing, I think Google still sends me the $50 playstore card.
[Nexus 6P General] smalltownbird:
I ordered on 9/30 and nothing yet.
[Nexus 6P General] jp6304:
I ordered on 10/1. Same "processing" message as everyone else. Does anyone know what delivery service Huawei uses?
[Nexus 6P General] SocksNUrToaster:
64gb aluminum..ordered on 10/05

Stuck with an iPhone..dying over here
[Nexus 6P General] ggreenwood334:
Hahahahahaha. Stuck with an iPhone. My POS loaner phone from T-Mobile doesn't sound so bad anymore. Thank you.
[Nexus 6P General] SAL8116:
Ordered mine on launch day and said shipping was late Oct. Reps keep saying early November. I just wish they'd give us a date window, so that I can plan to have someone available for it when it comes.

Mine still shows processing. Reps apparently know nothing more than ships early November, which is BS. If they're keeping their employees in the dark that's poor management. I'm also not pleased that they switch the late Oct shipping to early November without any notification either.

Hopefully they start moving their butts soon now that Google has moved theirs.
[Nexus 6P General] ggreenwood334:
That is BS. They are the ones making and shipping the phone. A week and a half window is the best they can do.
[Nexus 6P General] jp6304:
Answered my own question. They use FBA (Fulfillment By Amazon) so shippers may vary.
[Nexus 6P General] smalltownbird:
How do they use fulfillment by amazon?
[Nexus 6P General] jp6304:
Check the shipping policy on their website. Details are there.
[Nexus 6P General] smalltownbird:
It would be nice if the order showed up in my amazon...
[Nexus 6P General] five40:
I hope it's not too far from now
[Nexus 6P General] jay661972:
Ordered 10/2, still processing but i have a feeling some will be shipping this week, lets cross our fingers [emoji106]
[Nexus 6P General] NLCMOBSTA183:
I hope so I can't stand using this x1053 as my backup phone I should of not gave my wife my note 4 so soon
[Nexus 6P General] rustyjay:
I ordered 9/29 and same as everyone else. Just suck cause HH battery gave out this week and stuck on wife's old gs5 which is killing me. First time I have been on a non nexus device in like 4 years.
[Nexus 6P General] DoobyDroid:
I'm going into cpw tomoz on off chance they got some in as showing delivery for 26th on site or at least put my $ down for one to collect soon as instore happy days
[Nexus 6P General] xray49er:
I ordered a 64gb aluminium on 9/30. It said late October. I tweeted them yesterday and they got back to me with early Nov. [IMG="twitter screenshot"]https://www.dropbox.com/s/aw57l6rsldu4r0g/Screenshot_20151024-180655.png?dl=0[/IMG]
[Nexus 6P General] whiskeyxrey:
Ordered on 9/29, 64gb Aluminum. Didn't see any expected ship date, so no clue there. CC was charged immediately and order has been in Processing status since day 1. Hopefully some more info come out soon.
[Nexus 6P General] cammykool:
should i wait for the graphite to re show up on google play or just order from huawei? i can order from huawei now but shipping is late november
[Nexus 6P General] skw5115:
I called Huawei about the missing tracking numbers and the rep said that the devices started shipping today and we should receive another email with the tracking number. Sure he probably is just BSing me but figured I'd let you all know what they're saying
[Nexus 6P General] Vandam500:
Ordered a 32GB Graphite on 10/21 and still nothing :( Are any Graphite models shipping?
[Nexus 6P General] mejori:
has anyone had any luck trying to track by reference # and zip with ups/fedex ?:confused:
[Nexus 6P General] LinuxParadigm:
In the interest of providing information directly from Huawei, here is a transcript of a chat that I just had with "Robert":

Chat Transcript

info: Thank you for choosing Huawei Device USA Chat Support. A representative will be with you shortly.

info: You are now chatting with 'Robert'

Robert: Hello and thank you for chatting with Huawei USA Device Support. My name is Robert. How may I help you today?

you: Hi, is there any reason why graphite 6p's are not shipping now?

Robert: ....I'm not sure I follow? We aren't shipping by color. We're shipping by order date.

you: I follow a number of message boards. No one who ordered a graphite 64gb 6p has had their device ship. Meanwhile, many who ordered aluminum models in mid-october received shipping notifications.

you: So, anecdotally, not shipping by date.

Robert: I have been told it's by shipping date. We just started shipping today, so I wouldn't put too much into that. Lol. Honestly, just let people know that they'll be receiving emails with shipping and tracking info when it's shipped.

you: No one has received a shipping tracking number that ordered from Huawei.

you: Also, some reported that they were notified yesterday about their phone shipping.

you: Why is Huawei not communicating with their customers better about shipping, tracking, etc?

Robert: We just started shipping today. Give it time. I understand how frustrating it is to be patient for something when you want it so badly, but I promise you that I've been told we're shipping by order date, not by color. So just hang tight a little longer, you'll get your info when it ships.

you: Yes, that's nice, but what is the estimated shipping date for my order? If I have something more concrete and reliable, patience is easy.

you: Order # HUAWEI012xxxxx

Robert: One moment.

Robert: I won't have an exact date FYI. That's something that won't happen until you get your tracking number from the delivering company.

Robert: Go ahead and verify your email and name please.

you: xxxxxxxxxx xxx@xxxxx.com

Robert: K. Thanks.

Robert: one moment please

Robert: Ok xxxxxx, yours is going to ship in early November. So just hang in there a little longer. I know it's frustrating, but there's no way around it. Sorry about that.

you: Early is pretty vague. So, next week, or the week after next? Both could be considered "early."

you: Any frustration comes not from waiting but from no communication whatsoever.

Robert: If I had a specific date, I would have eagerly told you it. I don't have one. Sorry about that, but there's nothing I can do to change that. I hope you understand.

Robert: I only have the info that's given to me. I do apologize for that.

you: I understand. Your management's reticence is the real problem.

you: Thanks for your help, Robert. You have a good day.

Robert: We thank you for your inquiry today and hope your experience with Huawei has been a pleasant one. In an effort to continuously improve our service, please click 'close chat' in the upper right corner and you will be provided a survey to complete.

Robert: Have a great day.
[Nexus 6P General] itstee:
when did you order yours?
[Nexus 6P General] LinuxParadigm:
I ordered a 64gb Graphite on 10/14.
[Nexus 6P General] rajivghandi767:
So did I
[Nexus 6P General] Coderedpl:
I was told the same via chat.
[Nexus 6P General] reno55:
^^^^^^^ This

I absolutely think they are pulling a fast one on all of us and marked them as shipped so people would stop blowing up their customer service dept. The thing is when a week later none of us have our order's it is going to be far worse.....what a sad excuse for a company
[Nexus 6P General] ozzyager:
So I think it really might be just Robert and Brian taking all of our flak. Poor guys! :)
[Nexus 6P General] dwertz:
Hmm I ordered a 64gb graphite from Google 10/2, then ordered a 128gb Graphite from Huawei 10/20 and it seems I might get the Huawei one first
[Nexus 6P General] jerrah:
i order 10/13 64 alum. no shipping email or anything still and i ordered at 1 am. i dont see why people with order dates later then mine are getting emails.
[Nexus 6P General] scoot05redss:
I know how you feel, I ordered 9/30!! Huawei is leaving a pretty bad taste in my mouth!
[Nexus 6P General] jamezr:
Just ordered the Alum 64GB from Huawei. The order says processing......how long are they processing before they get shipped? How long and I looking at before I get my grubbing little hands on it! :)
[Nexus 6P General] caifan:
I ordered a 64gb aluminum on 10/8 and got email earlier today that it will be shipping. No tracking info yet. Called CS and said they are preparing shipments beginning today and tomorrow and will get tracking info thereafter. Order now shows as Completed.
[Nexus 6P General] smalltownbird:
When you order it immediately goes to processing.
[Nexus 6P General] jamezr:
Thanks! What has been the processing to shipping wait times? Am i looking at 2 weeks or does it vary?
[Nexus 6P General] smalltownbird:
I have no clue. I ordered 9/30 and got a shipping email today with a bunch of other people who ordered 1 to 2 weeks after I did
[Nexus 6P General] spudsmac:
Nobody knows anything right now. Some orders are being marked as shipped while some ordered earlier are still processing.. I think we'll know in the next 2-3 days.
[Nexus 6P General] DroidDavi:
My card wont work on there site it keeps declining and I keep being told my info needs to match 100% which it does I have no idea what the issue is
[Nexus 6P General] SensualPuma:
Call your bank and have them approve "HUAWEI"... they think it's some sketchy website and won't let you spend $400+. Had the same thing happen to me.
[Nexus 6P General] ggreenwood334:
So I have tomorrow through sunday off. Too bad I couldnt get my phone. I have a feeling im going to spend all day o. The refresh button. 10/14 64gb alum. Better get tomorrow. Some 10/12 were "shipping" today.
[Nexus 6P General] AndroidPurity:
I got a notification from Discover that there was suspicious activity on my card right after the website said my card failed. I have the Discover app so I knew right away. Approved the purchase in my Discover app, then tried to check out my order again and it worked. So yeah like he said, call your credit card provider.
[Nexus 6P General] Pablo E:
Mine was shipped today: 32Gb Aluminum ordered on 10/01 :good:
[Nexus 6P General] SensualPuma:
Did you get a tracking number or did they just mark it as shipped?
[Nexus 6P General] AlphaKoi:
I tried with UPS and FedEx. No bueno. Can't find anything yet. Idk. Maybe DHL?? Who knows at this point. Lots of emails. No tracking #s yet. Hurry up and wait
[Nexus 6P General] Pablo E:
Nope just email from them (no tracking #) and order has moved to "complete" status. In general most Chinese big companies: airline, government no matter how big they are.... have issues with their websites. I remember when I tried to buy a ticket from one of the largest Chinese online agency it was nightmare...
[Nexus 6P General] Gerbowski:
I ordered my 128 GB Aluminum Nexus 6p from the Huawei website on 10/20 and got a message today that my item shipped. So, the late Nov thing doesn't seem like it happened for me. I received a shipping number, but obviously that isn't a UPS or whatever mailing company's tracking number. I'm not worried. If no one did know, they actually have a facility here in the U.S., so the shipping from China crap is B.S. I'm excited, but was honestly not expecting my order to arrive until late Nov. I didn't read all 41 pages of posts, but I hope this helps! I think everything will get there for those of us who order from the Huawei website before others in instances IMO.
[Nexus 6P General] krabman:
As said before the are using Fulfillment by Amazon for shipping so this may be the reason for the lack of tracking.
[Nexus 6P General] halon17:
If I ordered from Huawei today are they shipping right away or is there a line for them also?
[Nexus 6P General] SensualPuma:
Why would there be a lack of tracking?
[Nexus 6P General] rlukas79:
My order went to complete. Ordered on 10/3 32gb Alum. Cant bring up tracking info tho

---------- Post added at 12:23 AM ---------- Previous post was at 12:20 AM ----------

Here's what is says under tracking link:

About Your Shipment

Oct 28, 2015 11:37:48 AM

Shipped on 10/28/2015 via Other, tracking number
[Nexus 6P General] adiliyo:
amazon has some of the best shipping logistics out there, if they are using amazon fulfillment for the phones, then there is even less of a reason for all these shipping/tracking issues.
[Nexus 6P General] krabman:
Dont know but I've ordered a few things that came from companies in the US using Fulfillment by Amazon and they did not come with tracking. Cant say I know its a global thing that happens when outfits ship that way but I do know that it isn't just this instance.
[Nexus 6P General] SensualPuma:
Oh okay. I just think it's stupid not to have tracking for a $499+ device. My friends from Google who ordered had tracking from UPS when it first shipped.
[Nexus 6P General] krabman:
Read above. I've no idea why there is a lack of tracking, could be something as simple as saving expense. I only know it happens in other cases as well. It isn't a matter of if, they are shipping that way... http://www.gethuawei.com/shipping-policy And yes, if you read that page it says you should get tracking. I don't know why it isn't happening, my uncle doesn't own the company. :)
[Nexus 6P General] rfid4934:
looks like only aluminium are shipping? have there been any shipments/updates on graphites?
[Nexus 6P General] kaylord84:
I ordered my Huawei watch thru their website. It was shipped via Amazon Fulfillment. I didn't receive a tracking number until the day after it shipped. https://goo.gl/photos/mHxhuj6n8WM5cxoi9

https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9361289878710715722090
[Nexus 6P General] ggreenwood334:
Where have you been? Lol. Pick a page and read it. Lol. You would be looking at late novwmber if you can even order.
[Nexus 6P General] adiliyo:
He better not or you have some explaining to do! ;)

The whole situation is odd, hopefully tomorrow brings some answers.
[Nexus 6P General] halon17:
I didn't know this thread existed until a little bit ago. I was just curious. Already ordered thru Google awhile ago but was just wondering if it would come quicker through Huawei.
[Nexus 6P General] chrisexv6:
BTW, anyone not happy with them charging the card even before shipping (I know I wasnt, until now):

I had pre-ordered at the Google store as well, and today I just got an email from Google saying my card was declined and my order is on hold. Im guessing its because the auth was taken a week ago when I pre-ordered and now the phone might be about to ship, they cant charge the card because the auth didnt last a week.

Oddly enough, Huawei might have prevented further issues by charging early which Im not a fan of, but at least wouldnt cause order hold ups later on.
[Nexus 6P General] iNiREALiZED:
For what it's worth I do project management for a medium sized manufacturing company. We do batch shipments all the time. Typically when drop shipping for clients rather than using freight directly to the business we issue multiple call tags from the courier company and send product to shipping. From there the night crew will use the pre-printed shipping labels and scan in each order before loading on the truck. My guess is that these devices were sent down to shipping triggering the shipment email and should (hopefully) be leaving soon but don't have a tracking number assigned to them.

On the other hand it could just be a large screw up. In any case I believe the emails were sent prematurely. When I received mine I was so excited I negated the fact that there wasn't a tracking number visible. Hopefully we get updated with tracking info soon.
[Nexus 6P General] ggreenwood334:
Based just on the fact that Google shipped out their first batch a couple days ago and huawei is just now shipping today. It looks like Google is the main priority. And they give you a better shipping window. Either way you are looking mid to late November if lucky. I would choose Google if I were you. I won't order from huawei next year if they do another nexus.
[Nexus 6P General] pengc201:
Hey guys. I ordered a 128G Alu 6P from the google store on Oct 9th, the ETA is Nov 18-20 and it still shows preordered. I heard recently that this particular model was delayed for many people. I am really tired of waiting so I placed an order thru gethuawei.com today for a 64gb Alu. I think I will keep whichever ships first and return or cancel the other one. Anybody know how fast does Huawei ship? I know they say on their website late Nov but I am wondering if anybody had any luck of early shipment thru Huawei? Thanks.
[Nexus 6P General] hondajohn88:
So far nobody in this forum has received any of their phones. And it appears that only folks who ordered the aluminum color phones have received shipping notices that started to trickle in yesterday. As far as I can tell, no shipping notices have been received for any graphite phone.
[Nexus 6P General] pengc201:
thanks for the reply. Guess I'll just have to wait again....Too bad they don't even have a "cancel" button on the orders...
[Nexus 6P General] kaylord84:
This might explain why we don't have tracking number smh

https://www.reddit.com/r/Nexus6P/comments/3qkx4f/direct_from_huawei_shipped/cwgd5pm

---------- Post added at 08:25 PM ---------- Previous post was at 08:24 PM ----------

Actually 1 person on Reddit received thier phone

https://www.reddit.com/r/Nexus6P/comments/3qblo6/huawei_orders_have_started_shipping/cwgiwsc
[Nexus 6P General] reno55:
Wow that's exactly what I said.... They were purposely marking all orders as shipped to throw people off so they thought they shipped.

What a shady horrible company
[Nexus 6P General] Coderedpl:
I think we should wait a little more to see what happens before we make assumptions like that.
[Nexus 6P General] hondajohn88:
You'd think that they would at least throw in a few graphite phones in the mix to make it more convincing if that's what they're trying to do. Even so, they haven't missed any of their promised time lines yet.
[Nexus 6P General] kaylord84:
I'm starting to think that the shipping emails are an error or a way for Huawei to calm everyone. I noticed that everyone email listed the same shipped time 11:37:39. How could that be?????