yashsingh1/xdaforums huggingface dataset:
[Nexus 6P Q&A, Help & Troubleshooting] :
I went to 2 different in store reps, talked to 3 people over the phone, and 5 or 6 online chat reps and they were all giving me different answers about sending a nano sim.

Finally after multiple attempts, I called again and I got paired with the right guy who sent it over no questions asked. Free 2 day shipping as well.
[Nexus 6P Q&A, Help & Troubleshooting] DukeofPhone:
So the rep you spoke to didn't ask what phone you were using? Each rep I spoke to asked what phone I was going to be using then told me I need to provide the imei when I have it before I can get a new card... WTF.
[Nexus 6P Q&A, Help & Troubleshooting] :
I'm pretty sure I just said Im getting a new phone that needs a nano sim and that was it!
[Nexus 6P Q&A, Help & Troubleshooting] zbealeo:
Remember if you have an active micro, it can be cut down to nano

You can either eyeball it or bring it into a third party phone retailer ie Best Buy or Target should the tools to cut them

Also, if you go into a Best Buy and ask them nicely to do a hardware swap to your nexus 6P, you may be able to avoid all of that
[Nexus 6P Q&A, Help & Troubleshooting] DukeofPhone:
Yea I went ahead and bought a $7 SIM cutter from amazon, much easier than dealing with VzW.
[Nexus 6P Q&A, Help & Troubleshooting] samuri28:
Just received my 6P and cut the sim of my Verizon Note2, it worked like a charm and I now have a 6P running Verizon. I can't really run a speed test yet as I am in the process of restoring my apps but I have been able to make phone calls.
[Nexus 6P Q&A, Help & Troubleshooting] deeproot:
just got off chat with Verizon. The rep said they do not have the nexus 6p in their system so they can not send a sim.........

So the rep said I will send you a nano sim for a iphone 6s for free and that should just plug into your nexus 6p when you get it and work fine.
[Nexus 6P Q&A, Help & Troubleshooting] Cares:
I received my phone earlier this morning. Activated no problem but I had to use a different phone to pull and plug the SIM card.

[IMG="http://i.imgur.com/DNHudIJ.png"]http://i.imgur.com/DNHudIJ.png[/IMG]
[Nexus 6P Q&A, Help & Troubleshooting] serdunk:
People typed their IMEI number into the Verizon website and it said the device would work on Verizon http://i.imgur.com/nTDc3JP.png

So why couldn't you activate the nano SIM in your device?
[Nexus 6P Q&A, Help & Troubleshooting] Cares:
I went through the process and it gave me some sort of error and didn't let me activate it online. I called 611 and provided the IMEI for 6P and he said it should be okay. Gave him the nano SIM number and he said it wasn't compatible with the 6P and that I had to go to a local store to get a different SIM. Hung up with him and called in again to activate the same nano SIM on an iPhone 6. Once activated, I pulled the SIM out and plugged it into the 6P and it worked. I am guessing the phone is not fully recognized on the Verizon system so it couldn't activate/provision properly. Just a guess though.
[Nexus 6P Q&A, Help & Troubleshooting] kvnhmmd:
Does VoLTE work?

It was a pain to get working on my Nexus 6
[Nexus 6P Q&A, Help & Troubleshooting] dwswager:
The nano SIM is the same in iPhone as any other phone.

I just bought 2 iPhone 6s 64GB for by daughters and while I was in Verizon, I asked the manager for a nano SIM card. He gave me both a nano and micro SIM.

I intend to check the Verizon database for the 6P when it finally gets here, but if it's not in there, I will activate the SIM in my current phone and then move it to my Nexus 6P.

---------- Post added at 02:04 PM ---------- Previous post was at 01:54 PM ----------

All it should take is setting up Advanced Calling features on your Verizon Account, but I'm a Noob without my 6P yet. Here is a link to a guy that activated his SIM in an iPhone and got simultaneous voice and data working. While he does not specifically call out VoLTE, that is probably what he got working.
[Nexus 6P Q&A, Help & Troubleshooting] 640k:
huh - i had no idea you had to add advanced calling. so far only one phone on my account is eligible. CANT WAIT FOR THIS STUPID PHONE
[Nexus 6P Q&A, Help & Troubleshooting] Cares:
I'm not exactly sure how to determine if it is VoLTE. I enabled Advanced Calling 1.0 so I can simultaneously use voice and data. I believe Advanced Calling is "HD calling" which I'm not sure if it is the same as what you're asking.
[Nexus 6P Q&A, Help & Troubleshooting] Zimeron:
I had issues enabling the Advanced Calling not allowing Google Voice to forward to my Voice Mail, can anyone confirm that it's working on the 6P with Advanced Calling enabled?
[Nexus 6P Q&A, Help & Troubleshooting] Cares:
You mean use Google Voice to handle your voicemail?
[Nexus 6P Q&A, Help & Troubleshooting] mhughes1966:
Wow this thread worries me.

I am hoping to upgrade from my sad pathetic Galaxy Nexus (yes I know) and I went by the Verizon store here in Tyson's Corner. Not a soul in the whole place so I talked with one of the reps.

he had never heard of the phone. He also was "pretty sure " that they could get me switched over but that I would have to come into the store and that I would have to keep stressing that they not change my account which would mess up my UDP.

I left with very little confidence.
[Nexus 6P Q&A, Help & Troubleshooting] deeproot:
I may have totally limited experience b/c I have only one verizon account. They have never tried to force me to leave my unlimited data plan....they do tell me I could save money if I switch. They had no problem sending me a nano sim and said they really dont care what phone I put it in and that it would work fine in the nexus 6p.

Try to chat with verizon and tell them you have a new phone coming in that needs a nano sim. They worked with me till they found a phone that took a nano sim and then mailed it out to me and said just put this in your nexus 6p and you should be good to go...(they mailed me an iphone 6s nano sim for free.)

I do stress your mileage may vary but so far for me they dont care.
[Nexus 6P Q&A, Help & Troubleshooting] geoff5093:
Why exactly did you even go to the Verizon store? You buy the phone online, swap SIMS, and you're good. If you need a smaller SIM just get a SIM cutter.
[Nexus 6P Q&A, Help & Troubleshooting] TheLonePoster:
Swapped the sim from my Nexus 6 to the new 6P and no problems.

Called up Verizon just to make sure, as the website was still showing the Nexus 6 on the account, and the girl on the phone confirmed the first couple of IMEI numbers showing up for my line. It appears that the 6p activated just fine.

Only problem though is that there doesn't seem to be a visual voicemail application. The one for the Nexus 6 was from Motorola and it doesn't download from the store for the 6p.
[Nexus 6P Q&A, Help & Troubleshooting] pj1980:
oh no i was wondering about that. the phone is supposed to support visual voicemail in the dialer like an iphone but so far i heard only tmobile supports it.
[Nexus 6P Q&A, Help & Troubleshooting] TheLonePoster:
I heard that too, why can't it just work for all carriers and be built right into the dialer?

-_-
[Nexus 6P Q&A, Help & Troubleshooting] mhughes1966:
There are a couple of reasons why I went by the store.

1) I have heard of several issues with the Nexus 6 on this board with people who could not get their phone properly recognized with Verizon's network at first. Some had to wait as long as a month in order to get on Verizon's account properly. I get a discount (17%) through my company, but I don't get it if I cannot prove that i have a valid device on the network. So that could potentially be an issue.

2) I only have the current full size sim in my ancient Galaxy Nexus. If when cutting my sim I screw it up and it doesn't work then I would have not have a working phone that I could use and would have to go back to a store in order to get one anyway as I certainly would not want to wait a couple of days for one to come in the mail. I keep hearing that people have been given the run around with Verizon and it was a hassle. (hence the whole reason for this thread.)

I will wait until they are available and order one and see if they will give me a new sim before I try and cut my current one.

Thanks.
[Nexus 6P Q&A, Help & Troubleshooting] wonderrx:
What happens on a VZW sim in a non 4G area, will it still work on 3G or 1X?

Anyone get hotspot working yet on VZW?
[Nexus 6P Q&A, Help & Troubleshooting] ylexot:
Same as any other phone...it will drop down to 3G or 1X.
[Nexus 6P Q&A, Help & Troubleshooting] TheLonePoster:
In so far as the thing with the Nexus 6, that should have been fixed around June and believe me, I was furious about that - FCC complaint and all. I also noticed that even though they're not selling the Moto X Pure, they announced they were activating them regardless. Further, by swapping my SIM, I see that my phone is activated, on the website it lists my phone being Hauwei as well as the model number so that's very promising when compared to this time last year.

*edit* I just can't comment on getting a new SIM because I received a nano SIM when I purchased my Moto X 2013 and I've been using that one since.
[Nexus 6P Q&A, Help & Troubleshooting] samuri28:
I just tested my hot spot and it looks like it worked just fine. Just connected with an iPhone and went to arstechnica.com
[Nexus 6P Q&A, Help & Troubleshooting] wonderrx:
You didn't have to do anything to use hotspot? No build.prop change? Did you have to root?
[Nexus 6P Q&A, Help & Troubleshooting] samuri28:
No root, no build.prop changes. Pure stock. Though I am on a non contract 10gb data plan from Verizon, not the grandfathered unlimited, idk if that makes a difference.
[Nexus 6P Q&A, Help & Troubleshooting] wonderrx:
Very like it does make a difference, I am an Unlimited Data person so your situation wouldn't apply to mine.
[Nexus 6P Q&A, Help & Troubleshooting] pj1980:
well hopefully there will be support for it soon or a solution that requires root. google seriously needs to file with the fcc over carriers sleeping with apple and allowing them to have their own updates without carrier crap and approval as well as visual voicemail right out of the box, this has been going on too long.
[Nexus 6P Q&A, Help & Troubleshooting] sincerity:
Vzw UDP here just tested and works fine no mods
[Nexus 6P Q&A, Help & Troubleshooting] Blindprophet32:
Well my nano sim was stuck in limbo so i just called thsi time.. They canceled it, i had to provide what phone i was getting snd they didnt give me any crap about it being a 6p.. So id imagine a brand new sim would activate just fine in the 6p itself.
[Nexus 6P Q&A, Help & Troubleshooting] wonderrx:
Tether works no mods?
[Nexus 6P Q&A, Help & Troubleshooting] MYxdaUSERNAME:
I don't tether or do the hot spot thing, but all I did on my UDP today was swap the sim from my Turbo into the 6p and everything works fine.
[Nexus 6P Q&A, Help & Troubleshooting] sincerity:
Correct
[Nexus 6P Q&A, Help & Troubleshooting] serdunk:
Verizon sent me a nano SIM but when I called to activate they said the SIM and the device are not compatible...
[Nexus 6P Q&A, Help & Troubleshooting] Blindprophet32:
Order an adapter, put it in another phone to activate the sim card, remove from adapter.. Place in 6p. Enjoy.. Although that is some b/s they are telling you its not compatible...
[Nexus 6P Q&A, Help & Troubleshooting] johnb1:
does activating to another phone deactivate the phone?
[Nexus 6P Q&A, Help & Troubleshooting] Deekayy:
If you're changing sim card #s then yes. If you're just using another phone to activate the 6P then no it doesn't deactivate the other phone.
[Nexus 6P Q&A, Help & Troubleshooting] atomsmasher80:
My local verizon store said to bring in the phone when I get it and they will provide a free nano sim and activate it in store. They wouldn't just give me one to take with me though, so I could do it myself.
[Nexus 6P Q&A, Help & Troubleshooting] kvnhmmd:
So simultaneous data/calling only worked after you enabled Advanced calling 1.0? If this is the case, then yes you are using VoLTE. Which also means data while calling will only work in an LTE area. HD calling is only possible when 2 phones are in a call with VoLTE enabled.

I had an issue a while back when I was trying to get Advanced calling working, my voicemail was reset back to Verizon. I had to enter the dialer code again to use Google voice mail again.

I had such a hard time enabling advanced calling when I got the Nexus 6. Even with the option in the phone checked, and the feature added, it simply didn't work.

Then I wasn't able to remove the feature from my account at all. Often times I'd have to remove the feature, cause I wouldn't be able to receive calls. Then after a few months, it randomly started working. Still unable to remove the feature from my account if I wanted, or if I had to.
[Nexus 6P Q&A, Help & Troubleshooting] ohlin5:
Just wanted to let everyone here know that I used a SIM cutter to cut down a micro SIM from an old LG G3 and used it in my brother's 6p that he just got - and it worked perfectly. Was up and running and making calls in <30 seconds! I've got 2 more 6p's that I'll be doing the exact same thing on in ~2 weeks, but expect the same results. Just wanted to throw another "confirmation" in there.
[Nexus 6P Q&A, Help & Troubleshooting] johnb1:
Update - received my 6p today. I had no sim card. Walked into corporate store told them I wanted to activate it. The guy was super chill about it, gave me a new sim card, activated, was out in 5 minutes. Also, kept my unlimited data plan if anyone also wanted to know.
[Nexus 6P Q&A, Help & Troubleshooting] pntless:
Yes it does.

I am on a UDP without provisioned tethering. It works out of the box on the 6p.
[Nexus 6P Q&A, Help & Troubleshooting] Olddog828:
Lot of good info in this thread. Chatted with a rep today online and she sent out a nano-sim and said should not be any problem activating. Already have tracking numbers for the card and looking forward to getting it. Was very easy and took all of 5 minutes to order.
[Nexus 6P Q&A, Help & Troubleshooting] kyle4269:
I used the online chat and was told I can use the 6P on Verizon network(which we already know). I voiced my concern about the IMEI # for the 6P not being in the system, so they'll be unable to activate the nano sim card. He said the rep will just use the IMEI # of a phone on the floor that takes a nano sim to activate it. Once it's activated I put the sim in my 6P and all worked well... I did have him note this could be done in my account so the people at the store knew what to do.
[Nexus 6P Q&A, Help & Troubleshooting] 640k:
sorry. i missed this. last time i used a loophole was specifically to swap upgrades between lines. i added a dummy line with a pay per use data plan. now that i fully understand the BBY loophole, i can ditch the dummy line.

just remember, if you transfer upgrades, it will only extend the contract of the donor device. this means that if your contract expires AFTER the 11/15 UDP price increase, you're going to need to purchase more phones (to extend the contract).

i would try to hold off until your upgrade date reaches (usually 2-3 weeks before the end of contract).
[Nexus 6P Q&A, Help & Troubleshooting] TheloniousMunch:
I just got my 6P today, took it to a corporate Verizon store, asked for a nano SIM for my new phone and got it activated without a hitch. The rep commented that this was the first one he'd seen, and that he was expecting some sort of hassle in the activation, but there was nothing.

The longest part of the process was waiting around to get my turn to speak to the service rep in the first place. . .
[Nexus 6P Q&A, Help & Troubleshooting] :
Not sure if my experience has already been mentioned, but I wanted to share what I had done to get my phone running.

I requested a Nano SIM via Verizon online customer chat one week ago. I received my phone yesterday. I went back to the Verizon online customer chat to get my SIM activated. I simply stated that I have a new Nano SIM and a phone. I gave them the SIM ID number as well as the IMEI and everything worked perfectly.

Now I have to figure out how to get simultaneous talk and data to work...
[Nexus 6P Q&A, Help & Troubleshooting] staticx57:
Another one here, got my 6P today October 29th and walked into the store. At first they thought it was a Nexus 6 so the rep checked the wrong spot for the sim tray. Told him it wasn't and he found it. Figured out it was a nano-sim and went in the back to get a nano sim. Put my 6P sim into the computer and it activated, walked out 10 minutes later using nothing but my 6P to activate, no floor phones, no other phones, no nothing.
[Nexus 6P Q&A, Help & Troubleshooting] u89taper:
UDP. Took SIM out of Nexus 6 and put in Nexus 6p. Edited build.prop to allow tethering. All is working perfectly.
[Nexus 6P Q&A, Help & Troubleshooting] supertoast92:
Just got off online chat with a rep. In and out in 10 minutes. I just told them I've ordered the Nexus 6P and will need a Nano SIM coming from my Note 4's micro, and they'll be sending me one out today. No problems at all! I'll be curious to see how activation goes later next month.
[Nexus 6P Q&A, Help & Troubleshooting] shawnten:
took sim out of my nexus 6 and everything works perfectly.
[Nexus 6P Q&A, Help & Troubleshooting] 318sugarhill:
Actually my contract end date is not until August 2016, so I won't be hit with the extra $20 for my UDP until next year....I think I was thinking backwards when I posted my original question. I'm not really interested in using my upgrades for a cheaper phone for me on my UDP as I'm buying the Nexus.....and will probably continue the Nexus route in the future....but when next August rolls around, will I be able to transfer my UDP upgrade (even though if you use it on the UDP they make you switch plans). I transfered the upgrade August 2014 and the that's why my UDP contract isn't up until 2016....I'd like to transfer the upgrade again next August to one of my dumbphone lines just to extend the contract again and prevent the $20 increase per month.
[Nexus 6P Q&A, Help & Troubleshooting] wonderrx:
So how do you activate Advanced Calling on Verizon on a Nexus 6P? Appreciate it in advance!
[Nexus 6P Q&A, Help & Troubleshooting] RED ZMAN:
I called Verizon and spoke to some nice lady over and South Carolina. Told her that I bought a new phone and it was on the way and that it was the Nexus 6 p, and that I needed a nano SIM for it that supported NFC because they're always asking that. The phone call took forever to get it done but was easy enough and my card will be here today. Free.
[Nexus 6P Q&A, Help & Troubleshooting] 640k:
yes do this, but you don't need to keep the phone. you can sell $300 iPhones for full retail and make a profit.
[Nexus 6P Q&A, Help & Troubleshooting] u89taper:
Working on this myself...

Every call I made on the N6 showed up as HD but getting nothing with the 6P. I "think" you have to deactivate then reactivate the feature through Verizon which I did just a moment ago. I'll report back later
[Nexus 6P Q&A, Help & Troubleshooting] bkrickles:
This is what I want to do. I don't want to have to cut my sim from my G4.

Thanks for confirming that Verizon will send the nano sim and that it's free.

I'll be selling my G3 and G4 once I get this all completed at the end of November.

Very excited to get this phone. It sounds like it's the best phone out today.
[Nexus 6P Q&A, Help & Troubleshooting] bobbyput:
I got my N6P yesterday and walked right into the Verizon store with my old phone (has a broken micro sim tray that won't open) and just asked for a nano sim for my new phone and without issue or complaint he activated it on my phone right in front of me. I was sort of expecting to pay a few bucks for it but no charge and out the door in less than 10 minutes.
[Nexus 6P Q&A, Help & Troubleshooting] nonnasmyladie:
3 hours on the phone w/ Verizon

After I preordered the 6p I went to Verizon.com and got a nano sim shipped to me by asking the rep on the web chat. Told her it was for 6p she said it will activate no problem.

Of course, last night when my 6p arrives i pop in the nano sim and it won't activate. Try test calls to see if Verizon it is connecting and "Verizon cannot authenticate your phone." Then put Nano sim in my Galaxy S5 using an adapter and try to activate it and once again "Verizon cannot authenticate your phone."

I call verizon and i'm told to put sim in the 6p and it will activate fine once they reset it. That doesn't work. I then ask them if they can activate the nano sim in my S5, which they did and that worked fine. I then moved it to 6p and no data. After being hung up on twice I get a guy who seems to know what he is doing and he changes some settings on his end and tells me to turn on data roaming and that gets me 1x.

After over 3 hours on the phone with Verizon they can't resolve the issue of why I cannot get 3g or 4g connection. They further tell me that the 6p is not compatible with Verizon wireless and that although google makes the claim that it is Verizon states on their website that they do not guarantee that Nexus devices will work on their network. They offered to send me a new nano sim if I paid for shipping but the nano sim is working fine on other devices so that does not seem to be the issue.

So over three hours of my life wasted and the problem could not be resolved by Verizon. I went three tiers up in customer service reps and spoke to a supervisor. Verizon told me I should buy a device from their store if I want to have full functionality. They also told me that they have had many issues with the Nexus 6p and have concluded that these issues were the result of manufacturing issues not their service.

Anyone having an issue with Verizon refusing to help them activate their Nexus device should be aware that legally if you have a Verizon contract they have to let you use third party phones. If they tell you they can't activate a third party phone that is untrue and it is contrary to the law.

I resolved this problem on my own with no help from Verizon. If you having issues I recommend going on line for answers because Verizon will not help. Turns out that the reason my activation wasn't working was because I have a signal booster in my house and the Verizon signal booster was blocking the data service from getting to my non-verizon device. I walked outside about 20 feet from my house and the phone got LTE and is now working fine.
[Nexus 6P Q&A, Help & Troubleshooting] 318sugarhill:
That's a great plan....but I don't have any other smartphones on my family plan. They are all basic. (in laws and daughter) So if I bought a smartphone on their line after transfering my UDP upgrade, I'd have to pay the monthy data fee for 2 years.

However.....This has made me think. The price to KEEP unlimited is going to cost me $20 a month more if my contract expires. To ad a smartphone line instead of basic I'd have to pay $30 more a month for 2GB of Data on that line. So if I did that, I'd have an extra smartphone line to use to upgrade for essentially $10 more than I was going to pay anyway. Might be something to think about.
[Nexus 6P Q&A, Help & Troubleshooting] mhughes1966:
This is good news. I am planning on using my Extended Controls app to turn my tethering on. I would like to avoid rooting if at all possible.
[Nexus 6P Q&A, Help & Troubleshooting] sprintrjm:
i went into a verizon store.. waited 10 min.. got to the counter and the guy said ... that will be $20 for the sim.. i said see yah.. ill just cut mine down... psssh 20$ for a sim.. he goes, you can do that? i say yup.. its easy.. thought i might get one while i walked by the store.. went to work, 10 seconds later with a pair of sissors i have a working Verizon 6p..

F-u verizScum.
[Nexus 6P Q&A, Help & Troubleshooting] Badger50:
Way to stick it da man bro! I'm cutting my sim down for sure!
[Nexus 6P Q&A, Help & Troubleshooting] wonderrx:
Check out this thread about other people moving upgrades around to keep the extra $20 charge on the UDP. Also there is a Best Buy Method of buying a new phone on the UDP line.

http://forums.androidcentral.com/ve...p-unlimited-data-verizon-425.html#post4786687