yashsingh1/xdaforums huggingface dataset:
[Onetouch Idol 3 Q&A, Help & Troubleshooting] PNTRATOR:
install internal drivers from mobile upgrade q folder

I has problem trying to recognize my idol 6045i and no luck until i search and dig on mobile upgrade Q 5.0 folder an found an usb_drivers folder and install the drivers! and WORKS!. and the program recognize my phone and reset to factory settings my idol 3 6045i!!

You can find the folder on c:\program files (x86)\mobile upgrade q\tool\usb_driver\install driver\DriverInstaller.exe

Execute, clic on install, wait until finish and close the window, then run mobile upgrade, select your phone and upgrade your phone (power off your phone of course). Then wait until finish the process. Aaaaaaaand you are done!!!

:p :good:
[Onetouch Idol 3 Q&A, Help & Troubleshooting] jani0417:
6039Y, updated to 01010, after that installed CM 12.1, since that unable to restore stock with Q, always reboot at 20%.

wiped everything, flashed two different twrp backups for 6039y, same results everytime.
[Onetouch Idol 3 Q&A, Help & Troubleshooting] ron580:
Worked perfectly on the 6045O using mobile upgrade Q 5.0.
[Onetouch Idol 3 Q&A, Help & Troubleshooting] jani0417:
I guess it was a server issue, after four(!) days the update process started and a few minutes ago finished succesfully.
[Onetouch Idol 3 Q&A, Help & Troubleshooting] joshermartin:
I'm on CM 12.1 and I want to go back to stock but upon clicking the upgrade button the software can't recognize my phone it appears on my computer. It give me an error message "Please check COM port status" how can I solve this issue?
[Onetouch Idol 3 Q&A, Help & Troubleshooting] VollNoob:
Unfortunately, this did not work for me. I have enough storage on the phone and on the computer as well. Any further ideas?

Unfortunately, still no progress. After 20% it says "Download software package failed. Please check your network connection"

Any help is much appreciated. Thanks in advance :)
[Onetouch Idol 3 Q&A, Help & Troubleshooting] Bostrot:
Hi, how long did you wait after it reached the 20% the first time?
[Onetouch Idol 3 Q&A, Help & Troubleshooting] VollNoob:
It just boots up like it normally does. Sometimes I tried it again right afterwards, sometimes I just let it boot up. In both cases was the result the same.
[Onetouch Idol 3 Q&A, Help & Troubleshooting] rioachim:
This method did not work for me, aven after wiping System (ROM) partiton and all others (internal/external sd-card, data, cache). The phone did not boot anymore past the "Alcatel onetouch" screen, but even so, Mobile Q reported I have the latest version. I had to restore Boot+System from another identical unmodified Idol 3 through TWRP to go to stock.

Probably Mobile Q does not work for (all) carrier branded phones.
[Onetouch Idol 3 Q&A, Help & Troubleshooting] Bostrot:
Thanks for your report. I will look into this if I have some time. I don't think that the tool doesn't work for some carriers.

Stay tuned :cowboy:
[Onetouch Idol 3 Q&A, Help & Troubleshooting] ssmartt100:
Hello guys whenever i try this software is sais that i have the latest version. All i want is stock bootloader, now i have twrp and i need stock for upate MM. What can i do ?

Now it's available a small update ~30 MB but as i said i have twrp and when tries to update from OTA, it does restart but no update is installed, no progress bar.

---------- Post added at 07:59 PM ---------- Previous post was at 07:15 PM ----------

hello could u post a TWRP backup of all system please ?

i'm in the same situation, wipe all and still i have your error.
[Onetouch Idol 3 Q&A, Help & Troubleshooting] Bostrot:
[MENTION=5714652]ssmartt100[/MENTION]

Please contact me over Telegram for individual help.

GenTech - http://gentecc.com

Contact me over Telegram [MENTION=6708238]Bostrot[/MENTION]
[Onetouch Idol 3 Q&A, Help & Troubleshooting] korolirio:
Hello. I am the owner of an alcatel idol 3 4,7" 6039k. A month ago I installed TWRP and CyanogenMod 12.1 following the guides from XDA.

Now I am trying to restore stock firmware with Mobile Upgrade and everytime I got errors.

Fist I tried with Mobile Upgrade v5.0.0.0 and after downloading all the files and waiting a while started to flash and got this error: "some problems happened during upgrade process. Unplug mobile phone ..." when flashed 70 MB of 1300 MB (aprox.). Two times I got the same error and to get Mobile Upgrade to recognize the device I had to follow the guide of this topic (I couldn't get it only connecting the USB and waiting Mobile Upgrade to recognize the device).

After the two fails, I downloaded Mobile Upgrade v5.0.6 and now I could detect the device only connecting the USB to the PC (using a clean win 10) without entering manually to the download mode (in the way this topic explains). But now, when flashing at 600 MB of 1300 MB (aprox.) I get the same error: "some problems happened during upgrade process. Unplug mobile phone and repeat from step 2..."

Now I have my phone in a semi-bricked state. TWRP has been changed for the default recovery but devices doesn't boot, remain in the alcatel logo forever.

PLEASE HELP! I need to restore this phone in any way!

Thanks for all :)
[Onetouch Idol 3 Q&A, Help & Troubleshooting] korolirio:
Ok. Forget it. I got it at the 6th try.

Meanwhile I changed the USB Cable for a shorter one, changed the USB port, disabled the display automatic turn off, disabled the suspension and I was staring at the screen half of the almost 1 hour that take the process to finish. Now I don't know what it was the solution, but I suppose that one ore several of them :)

Thanks anyway for being there that was a resolutive factor too :)
[Onetouch Idol 3 Q&A, Help & Troubleshooting] pablo_23_:
Do you solved?
[Onetouch Idol 3 Q&A, Help & Troubleshooting] Fiasco:
It's been 6 hours and it only got to 36%. It won't go any faster than 150 kb/s. Is there any other way to get back to stock?
[Onetouch Idol 3 Q&A, Help & Troubleshooting] Bostrot:
I didn't find another way. You will have to wait until it's downloaded. :cowboy:
[Onetouch Idol 3 Q&A, Help & Troubleshooting] Fiasco:
I gave up and flashed the stock Marshmallow ROM. I don't have that kind of time.
[Onetouch Idol 3 Q&A, Help & Troubleshooting] sylvaneau:
Hi Folks !

I have a 6039y and Mobile Upgrade (I tried at least 4 different versions) doesn't work... I have a network error message, servers are unreachable.

I double checked my network, disabled my firewall and the problem remains the same. It seems that alcatel servers are down for now...

Any idea to fix this issue ?

thx !
[Onetouch Idol 3 Q&A, Help & Troubleshooting] stryver:
same problem here, servers are unreachable...
[Onetouch Idol 3 Q&A, Help & Troubleshooting] ian25:
hey! i was unable to unlock the bootloder (for roothing ,kinda noob)! then i tried hard reset & factory reset nothing happened ! then i tried your way by using software ! but after getting 20% my phone auto strat & nothing happened after ward ! ps. my phone is supper slow now .. thanks
[Onetouch Idol 3 Q&A, Help & Troubleshooting] vasek.x1:
Hi, has anybody solved the "server unreachable" problem? I accidentally bricked my phone, when I wanted to perform just the factory reset (which didn't work from Android, nor TWRP, so I wiped virtually everything) and I need to return to stock FW, as the phone has serious HW problems (wireless disconnecting and scrambled signal) so I want to return it to the shop, as it's still under warranty...
[Onetouch Idol 3 Q&A, Help & Troubleshooting] Sunohara:
Just want to say thank you for posting this tool, my father's Idol 3 went into a non-recoverable bootloop after an update. Entire update process with tool was 43 minutes, so not bad I suppose. I had no issues whatsoever, just simply downloaded the tool, turned off phone and pressed the upgrade button after selecting the correct phone model obtained from a quick Google search.
[Onetouch Idol 3 Q&A, Help & Troubleshooting] fablackstar:
hi

I've soft-bricked my non-root 6039j (can go into stock recovery and download mode). 4.9.2 and 4.8.7 doesn't seem to work, when i get to 20% my phone boots and the program says 'version of your phone is latest'. What should I do?
[Onetouch Idol 3 Q&A, Help & Troubleshooting] ptugalx:
See if it helps

https://www.google.pt/amp/s/xdaforums.com/idol-3/development/tool-tools-idol-3-5-5-4-7-t3441781/amp/

Enviado do meu 6045Y através de Tapatalk
[Onetouch Idol 3 Q&A, Help & Troubleshooting] chewyboy0:
https://xdaforums.com/idol-3/help/restore-to-stock-using-mobile-upgrade-q-t3641846

this forum post may help you
[Onetouch Idol 3 Q&A, Help & Troubleshooting] matiasluc:
Thank you!!

Thank you for this post! I saved my phone with your steps.

Sorry if you not understand me, i don't speak english, only a little. :good:
[Onetouch Idol 3 Q&A, Help & Troubleshooting] Bostrot:
I am glad that this helped you! :)
[Onetouch Idol 3 Q&A, Help & Troubleshooting] BlackDantex:
Hello! I can enter to the Download mode and the procress on the updater is working but at 20% my phone exits the download mode.

I tried several times but it seems that my phone cant stay in download mode for too long may be?
[Onetouch Idol 3 Q&A, Help & Troubleshooting] androiostech:
Dont works

Everything is ok...But when I connect device, it runs perfect, but then it stucks in 20/100 KB ( 0kb) I have 10 hours waiting and it doesn't download firmware
[Onetouch Idol 3 Q&A, Help & Troubleshooting] Weeko_:
Mine is stuck at 20/100 and is at 0kb/s

stuck at the download at 20/100 0kb/s
[Onetouch Idol 3 Q&A, Help & Troubleshooting] gabureru04:
I'm dealing with the 5% hang . . . Is there any solution for this?? my model device is TRU 5065N please help me deal with this T.T T.T
[Honor 7 Q&A, Help & Troubleshooting] michaelkamrad:
Hello,

i have a problem, i cant find google+ in the list of apps.

I want to set the notifications of google+ but in the notificationmanager from the honor there is also no google+.

Can someone tell me where i can find google+ in the system of the honor?
[Honor 7 Q&A, Help & Troubleshooting] f380cedric:
Is Google + appears on App manager ?

I do not understand very well what you are searching for? You do not find Google + app or you want to set notifications of Google +?

If you are looking for the Google + app, it will be in group named Google on desk.
[Honor 7 Q&A, Help & Troubleshooting] michaelkamrad:
The App is on the screen. No Problem. But google+ is not in the list of the Apps in the System. So i can not manage the notification of google+ on the lockscreen.

Hope you can understand.
[Honor 7 Q&A, Help & Troubleshooting] f380cedric:
You are right, Google+ does not appear on the app manager, that is strange... It is probably a bug with the EMUI, Are you also on build B121 ? I have sent a mail to Honor, hoping they will solve this issue...
[Honor 7 Q&A, Help & Troubleshooting] michaelkamrad:
Yes i am on B121.

Good Idea.[emoji106]
[Honor 7 Q&A, Help & Troubleshooting] ashensii:
Gmail app is also missing..
[Honor 7 Q&A, Help & Troubleshooting] michaelkamrad:
Gmail is in my list
[Honor 7 Q&A, Help & Troubleshooting] jaguslav:
Gmail and Google+ are present in app list in my chinese version
[Honor 7 Q&A, Help & Troubleshooting] admisi:
Try uninstalling Google+ and reinstalling
[Honor 7 Q&A, Help & Troubleshooting] michaelkamrad:
Have i done but also helps not. Google+ is not in the List.
[Honor 7 Q&A, Help & Troubleshooting] admisi:
OK, try running Google+ and then go into apps and switch to Running Apps
[Honor 7 Q&A, Help & Troubleshooting] michaelkamrad:
Ok i have tried. And then? I only can close the app.
[Honor 7 Q&A, Help & Troubleshooting] admisi:
View attachment 3498541

Go into Manage Apps, then Running..
[Honor 7 Q&A, Help & Troubleshooting] michaelkamrad:
Yes and then comes those options:

And after a short time this:

What should i do there?

I can only close a service of google+ for a short time.
[Honor 7 Q&A, Help & Troubleshooting] admisi:
Sorry, you are absolutely right, definitely a bug.
[P3600 Software Upgrading] lokofan:
Hi everyone!

Have anybody ever tried to increase RAM memory by decreasing ROM?

I used to have Qtek 2020i and it was possible to distribute free memory among RAM and ROM on that device...

What about HTC Trinity?
[P3600 Software Upgrading] Rudegar:
no that changed when wm5 came and devices started using

flash as storage rather then ram like on wm2003 devices
[P3600 Software Upgrading] offroadaaron:
since when does RAM store files? RAM gets erased after a device turns off and on again!!!
[P3600 Software Upgrading] Rudegar:
not in old wm2003 devices but hardreset or batt death cleared all ram

== all storage too

because flash was not used back then
[P3600 Software Upgrading] dubart:
I guess that's why they had backup lithium batteries onboard.
[P3600 Software Upgrading] ww2250:
The onboard battery is used for keeping the alive the RAM, which holds your precious data, in pre-WM5 devices, in case of changing batteries and/or SIM, or when the main battery runs out.

But the battery isn't just go away with WM5. Many devices, including Trinity still have a battery. But it is probably solely used for time keeping.
[P3600 Software Upgrading] tuannghia1985:
that why soft Memmaid can't function well...

i mean the bar to decrease ROM and increase RAM.....

poor...i play a game on P3600 not very fast as some kind of PDA ...
[XDA Assist] il-gawc:
Hi . I have a samsung galaxy next turbo (GT-S5570L) which was originally Gingerbread. I have succesfully upgraded it to jellybean plus. However when trying to upgrade to kitkat something went wrong and I think I bricked my phone. On recovery mode when I tried wipe data/factory reset a message displays

E:Can't mount/cache/recovery/log

E:Can't open/cache/recovery/log

E:Can't mount/cache/recovery/last log

E:Can't open/cache/recovery/last log

Moreover, when pressing install zip from sd card, it says installation complete, but when pressing apply update from sd card, it says installation aborted. On rebooting the device it won't load. Any suggestions on how to solve this problem? Thanks.
[Shield Android TV Q&A, Help & Troubleshooting] brando56894:
I'm usually good at recovering my devices since I've had various Android devices since 2010. I'm stuck with how to recover my Shield since it doesn't have a physical buttons. How can I boot directly into the bootloader or recovery? I've done it a few times by accident by rubbing my finger across the power button but can't figure out how to do now. ADB or Fastboot won't detect it at all, I just get a black screen and my TV says "no output".

I had rooted my Shield but kept the stock OS and had TWRP installed but saw no use for root. The 1.4 OS update had been sitting on my homescreen for weeks so I finally decided to revert back to stock and upgrade. I flashed the stock bootloader via fastboot and then flashed the system image but didn't touch userdata. After booting up some things would be goofy (Netflix would get to either 25% or 99% and the audio would play but the video would be stuck on the loading screen, Grid streaming would load the game but would display a green screen but the audio would play in the background) but I didn't want to wipe it yet because I didn't backup Kodi yet.

I saw that there was a 2.0 OS update available and I knew it should work now since I had the stock recovery so I downloaded it and applied it, it verified the image and then rebooted to the stock recovery and proceeded to flash the image. It got about 99% (or maybe 100% done, I wasn't paying attention) and then next thing I notice I just saw a black screen. I thought maybe it was upgrading something or reinitializing something so I waited about 5 minutes and still nothing. Rebooted and got the same thing.

Anyone know if this is recoverable or should I just RMA it?
[Shield Android TV Q&A, Help & Troubleshooting] Tarv:
I'm in the same boat. I was running pure stock from day one (only bought this thing two weeks ago).

After installing 2.0 update last night, the device powers on (green light) but no signal from HDMI. Tried another TV and bypassed receiver (as per forum suggestion).

Computer does not detect when connected with USB. Tried to do HW boot into recovery, does not seem to work.

I have started the RMA process but I'm still trying to get this thing to boot into recovery.
[Shield Android TV Q&A, Help & Troubleshooting] brando56894:
Seems like this has happened to a few other users also over at the geforce forums.
[Shield Android TV Q&A, Help & Troubleshooting] tailslol:
try to reflash it with nvidia images.

if you cant boot to fastboot try this.

HW method:

- Disconnect power cable

- Insert USB OTG cable and make sure to connect other end to a host PC

- Connect power cable to SHIELD

- Quickly start pressing power button for ~3 seconds

- Do not hold the button and connect power supply afterwards

- HDMI TV should be always connected to SHIELD

Alternative method:

- Perform software shutdown on SHIELD by holding Power button for 10 seconds

- Connect USB OTG cable to SHIELD

- Start pressing power button for 3 seconds

- HDMI TV should be always connected to SHIELD
[Shield Android TV Q&A, Help & Troubleshooting] Tarv:
I did the RMA, only took a few days. The new unit came and auto-updated to 2.0. It worked fine.

I spoke with support today regarding the update, they had this to say;

Take that with a grain of salt of course. :P

Defective is defective I guess... the RMA was fast at least.
[Shield Android TV Q&A, Help & Troubleshooting] brando56894:
So they bricked the defective ones on purpose just to get them out of use?

I'm in the process of RMAing mine now, they want a lot of information hahaha
[Shield Android TV Q&A, Help & Troubleshooting] bunny0007:
God this from support since mine have black screen, it did not help me and my are sent for rma but i might help other.

As part of troubleshooting steps, please try the below mentioned steps and see if that fixes the issue.

-> Unplug all the cables and keep the device off for good 2-3 minutes.

-> Plug the Power cable, controller through USB (Wired) and Ethernet cable to the ATV. Do not connect HDMI cable.

-> The device will power on. Keep it idle for about 5 minutes and keep tapping A button on the controller. Continue tapping for about a few seconds.

-> Now leave the device is this state without the HDMI cable for good 15 to 20 minutes and plug the HDMI cable.

-> See if the ATV displays any output.
[Shield Android TV Q&A, Help & Troubleshooting] brando56894:
I just got my replacement unit, so I'm good. I have two shield controllers now :D
[Shield Android TV Q&A, Help & Troubleshooting] visitor29:
:D :D :D
[Shield Android TV Q&A, Help & Troubleshooting] visitor29:
Where or from which sources you get this tutorial information?
[Shield Android TV Q&A, Help & Troubleshooting] bunny0007:
Nvidia tech chat support, before they made a rma on my box.

But just got my replacement box today :)
[Shield Android TV Q&A, Help & Troubleshooting] thekid22681:
How hard was it to get a replacement? I am afraid to do anything to mine. Asked nvidia if unlocking the bootloader or rooting the device voids the warranty since they show you how on their website. Their response was that doing either allows them to reject your return under warranty. Just looking for anyones input on their encounter with doing a rma if something should happen.
[Shield Android TV Q&A, Help & Troubleshooting] brando56894:
You may have screwed yourself over by telling them that you did that. I had mine rooted and unlocked also, except mine was unrooted when it bricked itself but the bootloader was still unlocked. I made not mention of rooting/unlocking and it was extremely simple to get a replacement.
[Shield Android TV Q&A, Help & Troubleshooting] thekid22681:
No mine is still stock. Just received a replacement from amazon since it bricked itself doing the 2.1 update. Was just wondering what they had to say about the situation. Was consindering flashing the 2.1 full rom, but was worried what would happen if it bricked and had to do a rma. Would not say anything to them about unlocking the bootloader or flashing it. Was wondering if they could detect if anything was modified on it since I see everyone gets a black screen and can't access the console with fastboot. Do they have some way of accessing the system or are they also locked out like we are? Just want to be sure I can get a rma if something happens. A $300 Pro model is a lot to screw up. Support was great to work with, but didnt get as far as a rma since it was still in amazon's 30 day return window. Got a new one in 2 days since I have prime. I just asked what there policy was and not mentioned anything about a bad console.

---------- Post added at 06:13 PM ---------- Previous post was at 06:07 PM ----------

Its just a shame that they offer the tools for developers, but turn around and say that it voids the consoles warranty.
[Shield Android TV Q&A, Help & Troubleshooting] brando56894:
I'm sure they are able to use a UART bridge (serial console) to get into it but I doubt they care enough, like I said mine had an unlocked bootloader but I haven't heard anything back from them yet regarding it.
[Shield Android TV Q&A, Help & Troubleshooting] vujohnny00:
OMG I fell to their trick to brick my device.... I just did my RMA today, they asked me to do alot things; speed test, model number, turn off, unplug power and hdmi, hold power for 30 sec, plug in power for 2-3 mins, plug in hdmi, then found out no signal on my screen...I assumed it's brick now. i attempted to revive the unit but it doesn't seem to work... Then they had me filled out form, provide snapshot of p/n and s/n numbers... and send them my invoice of purchase.
[Shield Android TV Q&A, Help & Troubleshooting] fix-it-or-die:
every time it gets new firmware it loses netflix 4k and this is the fix for it
[Galaxy Note5 General] a2kay:
Hi Guys,

i uploaded the Russia Firmware for N920C

N920CXXU1AOI3

Baseband: N920CXXU1AOI3

Build Date 11.09.2015

Changelist 5412468

https://drive.google.com/file/d/0B2QkKP5Sxeyya1J3Mk9SX2V4ek0
[Galaxy Note5 General] Fenix:
Any improvements from AOH2?
[Galaxy Note5 General] a2kay:
A little bit better, smoother and faster. I think the battery life is better
[Galaxy Note5 General] mrhizzo:
Good news. Unfortunately here I'm still waiting for one update. My N5 have a lot of problems and I need to reboot all the time.
[Galaxy Note5 General] bluheart:
mrhizzo, just factory reset your note and it shall be fine
[Galaxy Note5 General] mrhizzo:
I already did it two times.
[Galaxy Note5 General] alec66:
I tried several Fw till now but I found this the best available till now: great battery, better reception, no lags.
[Galaxy Note5 General] ajaredic:
Is RAM management better? No unlock screen lag which happens sometimes? Do I need to wipe or I can update via Odin?
[Galaxy Note5 General] alec66:
RAM seems ok, no screen lag till now;

Odin is ok, but a full wipe/factory reset after installation as usual is suggested
[Galaxy Note5 General] raimondomartire:
In this firmware don't work secret menu *#0011#
[Galaxy Note5 General] ahmed4never:
I'm wondering if this firmware would fix the standby drain issue that some of us has it?
[Galaxy Note5 General] andythilo:
I flashed this and works fine, thanks to the OP for the download link. Can't say I've noticed my difference performance or battery wise though.
[Galaxy Note5 General] Derpling:
is it newer than N920CH6 firmware?
[Galaxy Note5 General] alec66:
yes, is the latest (11 september) ; AOH6 was released on 20 august
[Galaxy Note5 General] Derpling:
Yes but it targeted different markets, well i think i gonna try it.
[Galaxy Note5 General] alec66:
...is all about bloatware (russian bloatware-arab bloatware-barbados bloatware) thats the difference between FW.... :D:D:D
[Galaxy Note5 General] whosaysjohn:
Will this work on the dual sim version
[Galaxy Note5 General] alec66:
that's for sure!

It's on my 920CD
[Galaxy Note5 General] whosaysjohn:
Thanks. How to flash this? I am new to Samsung devices.
[Galaxy Note5 General] alec66:
download latest Odin software for your pc, then follow the installation guide.

is more than simple.... :D
[Galaxy Note5 General] whosaysjohn:
Thanks. Would it wipe clean or install over the existing?
[Galaxy Note5 General] alec66:
Install over existing fw;