yashsingh1/xdaforums huggingface dataset:
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] sd_shadow:
no problem

http://xdaforums.com/showthread.php?t=3206681

[Help Thread][Kindle Fire HD - 2013] Ask Any Question, Noob Friendly
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] adeba:
Hello, i have 4.52, what do First? Disable ota or root?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] Cl4ncy:
Flight mode active, then adb install Kingroot and root with it (requires a short internet connection, re-enable flight mode/disable WLAN ASAP!), then disable OTA by renaming the OTA apk (requires root, you can adb install ES File Explorer as well, if you want) - note that adb install requires USB debugging to be enabled in Fire OS.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] adeba:
thank you, adb install means to install a apk with file manager?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
- FireOS OTA updates are irrelevant with a custom rom

- Yes (restoration) or a fresh/clean copy of FireOS can be flashed
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] wave_sailor:
I received an email from Amazon to update. I am on HDX 8.9 Apollo on 4.5.1 rooted. Is there any advantage to upgrading to next version? What would be next version?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
- both 4.5.5.1 and 5.1.1 can be rooted

- at present custom roms can only be installed via Safestrap v4 on 4.5.5.1

- 5.1.1 interface/refinement is superior to v4 if you plan on sticking with FireOS

- easier GAaps installation on 5.1.1

- no rolling back once on FireOS v5
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] EncryptedCurse:
Has this been confirmed?

It'd be interesting if the 3.2.8 BIN still works.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Good point. Had not considered going back two versions. That said, not willing to try as bootloader changes may spoil the party. 3.2.8 rollback was explicitly targeted at FireOS v4.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] rubinception:
Yeah I was tinkering with my HD 8.9 and now i think I bricked it. Any help?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] sd_shadow:
details?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] rubinception:
It was rooted, third gen. I was modifying the system files manually to add a bootlaunch animation. The file was a protected one, so I had to manually override it. Not sure what it was called. The Kindle tried everything to protect it.

BTW I just made this account so it's making me wait 4 minutes before replying and also that was pretty fast so thanks
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] sd_shadow:
can you get to stock recovery?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] rubinception:
I tried everything I could. I had twrp installed onto it with busy box too. It was properly done. Unfortunatley, I have tried it, and it does not work. Even with the factory cable
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] sd_shadow:
fastboot cable will not work with 4th generation fires
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] rubinception:
Than what should I do I manually wiped the sdcard manually so nothing like viruses are on it
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] sd_shadow:
my bad, you have a 3th generation fire, but I don't think fastboot cable will work with any of the HDX Fires

unlikely a virus was the problem
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] sd_shadow:
how would you wipe the sd card?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] rubinception:
Well amazon can't fix it, now my computer can't read the device as a device
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
- factory cable won't work with any HDX generation except in rare situations

- you mentioned having TWRP installed which suggests an unlocked bootloader. You should be able to wipe device via fastboot...although I don't know the specific commands/sequence.

- could also try this unbrick method

- also this thread starting with post #11
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] rubinception:
Oh yeah I forgot to mention this is the 2014 model so it wasn't hdx. Sorry about that. I just tried going into fastboot with the factory cable and nothing changed. It's still in a bootloop (I forgot to mention that too sorry) but it's not the ordinary type. Guessing you have experience with a Kindle bootloop, the "kindle fire" logo is supposed to be vertical, but it's horizontal. Just some extra info
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Wrong forum if not HDX; no experience with looping 4th gen (HD or HDX).
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] rubinception:
Oh. Sorry for wasting your time but still thanks for willing to help me
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] sd_shadow:
please ask in correct forum, directions are different, and it gets confusing if discussing other devices

Fire Index: Which Amazon (Kindle) Fire Do I have?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] JonLittle:
My coworker/friend gave me his stock Kindle Fire HDX 8.9 2013 edition to take a look at for him. A while back it wanted to update and apparently broke itself. He tried a factory reset to fix it but it seems to be in trouble. What is going on is that there is no working settings app. The only thing in the app list that looks to be correct is com.android.settings.Settings but running that does nothing (goes back to home screen). He contacted Amazon who said, "its way out of warranty, we can give you a discount on a new device", but he likes this one over the newer model his wife has and as such gave me free reign to try to get it up and running again.

I have rooted droid phones before so am not terribly worried about the process, but what I am thinking would be the best route would be to root the device then use it to load the stock rom then possibly un-root it to keep him out of trouble. What route would you take if you were playing around with this device?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Can you gain ADB access? USB debugging needs to be enabled which is typically done via the settings menu (which you obviously can't use). Without ADB your options are both limited and risky. Be aware Kindles in general and HDX in particular are not your typical android device. Much of what you learned from your droid experiences probably won't apply.

Can you determine what version of FireOS is running on the device?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] JonLittle:
Thank you for your response. I can get my computer to recognize the device and view the files on it. Unfortunately I can not get to settings to turn on usb debugging or to discover the version. At this point it appears I can not even get into Wifi settings. I will have to ask my coworker when this happened to him in hopes of being able to use that date to determine the version it halfway upgraded to.

I am aware of how weird Kindles are and thats why I didnt just jump in and start messing with things and decided to ask instead.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] sd_shadow:
does storage mount to pc?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] JonLittle:
Yes, my pc shows the internal storage.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] sd_shadow:
can you boot it to recovery
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] JonLittle:
Thats one of my problems. I cant seem to figure that part out. From what I have seen it says something about booting and holding power and the down volume button at the splash screen. Or some other source says power up and hold the up volume button. No matter what I have done it boots normally.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
- turn device off

- press and hold vol-up

- press and hold power (keep both buttons pressed)

- when first splash screen appears release both buttons (precise timing/sequence is NOT important)

What happens?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] sd_shadow:
not sure, which volume button, but recommend releasing power button as soon as you see it booting
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] JonLittle:
Got it to work just after I posted that. It booted to the built in recovery. Gave me the option to restore to factory which succeeded but still has a non working settings, etc. Couldn't get this page to reload for some reason until now. Unfortunately I am at work now and will not be able to play with it for another 8 hours.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
No surprise the factory reset/restore did little if anything as it only wipes the data partition while leaving the system partition largely untouched. You'll need to test if ADB access is available via USB tether. If needed download/install Minimal ADB and Fastboot. Tether the device and issue 'adb devices' a command prompt (you'll need to be in the appropriate program subdirectory). If the device serial number is returned then you have access. If not:

- disconnect device

- open Windows device manager

- connect device; observe what gets added (unplug/replug if you missed it)

- go to that entry and uninstall device (leave drivers)

- reboot both devices (PC and Kindle)

- retether and try 'adb devices' again
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] JonLittle:
Okay. Gave it a go. Gt the following

C:\Program Files (x86)\Minimal ADB and Fastboot>adb devices
List of devices attached
* daemon not running. starting it now on port 5037 *
* daemon started successfully *
<Serial removed> unauthorized

C:\Program Files (x86)\Minimal ADB and Fastboot>

Unauthorized looks ominous.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Yep - not much (really nothing) can be done short of replacing the main/daughter boards if adb isn't working. I'm not familiar with a method for entering settings when FireOS is compromised. In many cases the opposite occurs: can get to settings but nothing else. Sounds like the damage is a little deeper on your device.

Perhaps someone else will pop in with a suggestion.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] sd_shadow:
what options are the available options in recovery?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] JonLittle:
Hah! I tried again with the screen on this time and was prompted if i wanted to trust my computer to go adb. I am now seeing

C:\Program Files (x86)\Minimal ADB and Fastboot>adb devices
List of devices attached
<Serial Removed> device

C:\Program Files (x86)\Minimal ADB and Fastboot>
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Great! Next step is to determine the version of FireOS. Issue the following command:

adb pull /system/build.prop

This will pull a copy of 'build.prop' onto the host machine. Use Microsoft Word or another intelligent text editor to view the contents. Should be some strings starting with 'ro.build' and 'ro.product' near the top of the file. Collect those and post the results back here (trim as appropriate if the list is lengthy).

One the FireOS version is known can lay out some options to revive the device.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] JonLittle:
here you go.

# begin build properties
# autogenerated by buildinfo.sh
ro.build.id=KTU84M
ro.build.display.id=KTU84M test-keys
ro.build.version.incremental=14.4.5.5_user_455001420
ro.build.version.number=455001420
ro.build.version.name=Fire OS 4.5.5 (455001420)
ro.build.version.fireos=4.5.5
ro.build.version.fireos.sdk=3
ro.build.version.sdk=19
ro.build.version.codename=REL
ro.build.version.release=4.4.3
ro.build.date=Tue Jul 28 00:25:44 UTC 2015
ro.build.date.utc=1438043144
ro.build.type=user
ro.build.lab126.sign.type=release
ro.build.user=build
ro.build.host=ip-10-11-19-144
ro.build.tags=release-keys
ro.build.platform.version=

ro.product.brand=Amazon
ro.product.name=apollo
ro.product.device=apollo
ro.product.board=MSM8974
ro.product.cpu.abi=armeabi-v7a
ro.product.cpu.abi2=armeabi
ro.product.manufacturer=Amazon
ro.product.locale.language=en
ro.product.locale.region=US
ro.wifi.channels=
ro.board.platform=msm8974
# ro.build.product is obsolete; use ro.product.device
ro.build.product=apollo
# Do not try to parse ro.build.description or .fingerprint
ro.build.description=apollo-user 4.4.3 KTU84M 14.4.5.5_user_455001420 release-keys
ro.build.fingerprint=Amazon/apollo/apollo:4.4.3/KTU84M/14.4.5.5_user_455001420:user/release-keys
ro.build.characteristics=tablet
# end build properties

Let me know if this isnt enough of it.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Ok - FireOS v4.5.5 which is one level back from most the current version (4.5.5.1) as of this writing. The difference is significant as the former can not be rooted while the latter can.

Let's see if the default just launcher just needs a little help getting started. Grab a copy of Nova here and move the installer .apk to your adb directory. Then issue:

adb install <package>, where <package> = full name of installer

eg: adb install nova.apk

Try navigating around WITHOUT pressing the 'home' button which will reinstate the default launcher. If no luck reboot the device and try again. Basically looking for any change in behavior even if it doesn't fix the problem (sometimes toggling to/from a 3rd party launcher is the magic elixir...don't think so in this case).
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] JonLittle:
installed nova. Looks like there are more apps available but the only settings menu that works is the Nova Settings. Unfortunately there still isnt the ability to configure wifi, go into device settings, etc. Would i be able to push the official upgrade to the recent OS version the same way? I remember that you can download them from amazon and install that way. I noticed that I can access the downloads folder on it. Could i just download it on my pc and put it there then run it from the fire? Or would that be wishful thinking?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
You can try - question becomes whether FireOS will recognize and process the update file in its current debilitated condition. Normally the device needs to be alerted to the presence of manually placed update file through (you guessed it) the settings menu.

You can grab 4.5.5.1 for Apollo (3rd Gen 8.9" HDX) from here. Use 'adb push' to place the file in the root of sdcard. Or simply drag it to 'internal storage' in Windows Explorer if the device is exposed in that manner. Wait a few minutes and then reboot device. Presence of tether is irrelevant; feel free to disconnect. Watch for notifications/toasts that it is processing the update file. If nothing happens for 10-15 min verify the update file remains in the root of sdcard; sometimes FireOS erases it. You can also try a 'factory restore' from the recovery menu. However, this normally trashes any previously placed update files. Also note the default launcher should be running for OTAs to be processed. If Nova remains installed just whack the 'home' button to hand control back to the FireOS launcher.

Good luck!
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] JonLittle:
Sorry I missed this. the only recovery options I see are the one to reset to factory and to reboot the kindle. I still cant seem to get into recovery but once out of every 10 or so tries.

Yeah, looks like that was a bust. If only you could push a bin install like an apk.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] Nana99:
I recently updated my Thor HDX from FireOS 13.3.2.4 to CM13 with the help of [MENTION=6815340]Cl4ncy[/MENTION]. While CM13 is running fine, I noticed that I still have a bunch of old apps from 13.3.2.4 on my device. All of them are either from the amazon app store or have been sideloaded. I did several wipes and advanced wipes in the process of updating the HDX. I updated TWRP to the latest version 3.0.0-0 and performed yet another advanced wipe and reinstalled CM13 after that. Still got all the old apps on my HDX. The factory reset option from within CM13 doesn't do anything at all. Does anyone have an idea what could be causing this? Shouldn't wiping the device erase all user data and installed apps? Thanks.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
What (advanced) wipe options are selecting in TWRP? Clearing data and system should do the trick (cache and dalvik after flashing).

Leave internal storage unchecked; that's your safety net should something go wrong and you can't get MTP to work in TWRP.

It's possible Google is restoring some apps/data if you left the option enabled. By that doesn't explain the Amazon and side loaded stuff...
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] Nana99:
At first I selected only Dalvik/Art Cache, Data and Cache. During the last advanced wipe I selected all options (Dalvik/ART Cache, Data, Internal Storage, Cache, System). I then reinstalled CM-13 but even that didn't change the outcome. I still have the old apps installed on the HDX. Btw all the old playstore apps are gone and Google wasn't resoring any apps since I signed in with a new account. All seems very strange to me. Thanks for your help.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Very strange. Obviously the data and/or system partitions are not getting cleared - the only ones that matter for retained apps. Sounds like you have tried both TWRP 2.8.7.0 and 3.0 ruling out 'bugs' in the latest version. With the most aggressive wipe actions you should be able to confirm successful execution by looking around with the integrated file manager - nothing should be on the device. I wonder if there is something wonky with partition permissions (way above my pay grade) that is blocking wipes.

There may be fastboot commands that can perform a wipe action but I would be wary going that route. Another poster tried to mess with partition sizes and completely hosed the device. Couldn't flash anything. It was believed to be a permissions issue but no amount of effort fixed it.

I assume you can't simply uninstall the apps from CM13. That would be the quickest/safest action but doesn't answer the mystery why the are still there (and what else might be hanging around).

Perhaps another member of the community will weight in with some thoughts - out of ideas.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] Nana99:
Yes, I can uninstall the apps from within CM-13 (btw data and cache have already been cleared in all old apps by the wipe, only the apps themself are still installed) but like you said, the old apps shouldn't be there in the first place after a full advanced wipe in TWRP and who knows what other residue is still present from FireOS 13.3.2.4.

Thanks anyway, you have been of great assistance. At least I know now that I did nothing wrong and that it shouldn't be the way it is.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] JonLittle:
So, I guess everyone is out of ideas. Darn. Is it possible to maybe kick off/run to the Settings->Device->System Updates screen or maybe use it to run the Update part manually? If so I could either downgrade or upgrade to 4.5.5.1. Or is there maybe a apk that I could push/install that would replace the settings menu? I know i am getting far out field here.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
I suspect the 'corruption' goes deeper than just the settings menu. But even if were only that there is no way to replace/upgrade FireOS on a unrooted, locked device. There are no known root exploits for v4.5.5; many have tried. It is possible a solution will evolve over time but at this point it's hard to think what that my be given the limited control you have over the device.

Believe you were working on this for a coworker. Best explanation: Kindles in general and HDX models in particular are easy to break and nearly impossible to fix. Many crippled devices end up being discarded due to the lock downs (intentional or not) imposed by Amazon.

Other opinions?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] JonLittle:
I appreciate all of your help. If anyone thinks of anything let me know.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] Ichokuchi:
ok so i may have ****ed up Kindle 4.5.5 3rd Gen HDx 7

is there a way to fix this, I rooted using kingrootkingroot, all worked but othrr things were lagging and such, so I deleted some bloatware and factory reset may have also deleted one amazon "system app" so i cant get past language selection is there any workarounds? using other rooted kindle to post this. I tried reseting a few more times but without luck of getting past language select. sending back to Amazon not an option as i am using the replacement to that one i never sent back so any ideas?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
You'll need adb access and a suitable host. Try installing (via adb install <apk>) a different launcher such as Nova. When the install completes the 3rd party launcher will be temporarily active until you press the home button. That may give you enough control to move past the language select screen. Might have to repeat the process a few times.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] Ichokuchi:
well i can access browser or settings i added my account its just when I do anything it goes back to language select screen.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Some ideas: http://xdaforums.com/showpost.php?p=65730288&postcount=5
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] machochico:
A few quick questions, thanks in advance!

Have had the HDX 7" version since June 2014 and rooted pretty quickly (many thanks to these forums of course) and stayed at OS 13.3.2.0. Installed HDXposed 1.3 and Play store and while plays store has continued to self-update, haven't had any issues until lately. Play store is version 6.2.13.A-all, and now it will not install/update any apps; gets stuck at "download pending." I've cleared cache/data for the app, and haven't tried much else. Any suggestions?

And a bigger question is: Is it worth staying on the Fire OS? Originally stuck with it because Google store worked fine and there used to be certain perks being a prime member. Are those restrictions to kindle devices still in place?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
With a few minor exceptions all Prime benefits have now been extended to generic Android devices via Amazon branded apps. There is no functional reason to stay on FireOS unless you like the user experience.

Best path IMHO is to unlock the bootloader (your device is eligible), install a custom recovery and the flash a custom rom such as Nexus (kitkat), CM 12.1 (lollipop) or CM 13 (marshmello). The other path involves allowing your device to self-update to a newer version of FireOS and then install the latest versions of Play services/Store. However, going this route will close the vulnerability that permits bootloader unlocking which will limit your choice of roms.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] lukhach0:
I tried to up my hdx 7 to android rom and now i can't turn on even logo kindle.When i connect it with PC by adb cap, it is splited into 9 location disk and only one disk can identify with 70 mb, 8 others can't identify or format ( i got a notification "this disk is wite protected" when i try format). Anybody can hepl me.sorry bacause my English is too bad.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
What android rom did you try to install and how did you do it? Safestrap?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] sd_shadow:
I think that it is unlikely that it can be fixed

what steps did you take?

what files did you use?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] ioft:
I'm curious if there is a way that I can sign into Google+ / Google Play Games with the HDX gen 3 without rooting? May sound silly, but am trying to save a village in Clash of Clans.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] zllz:
So confused

Amazon says my hdx 8.9 is 3rd generation, which it says in the settings as well.

The rear facing camera is 8mp

the info suggests this makes it the 2014 model