yashsingh1/xdaforums huggingface dataset:
[Nexus 6P Q&A, Help & Troubleshooting] amirn493:
CPU issues - new XDA user, please help!

Hi everybody,

I got my Nexus 6p about three weeks ago. At first it was very fast and snappy but the past 2 weeks its been very slow. After about 20 mins of screen on time using normal apps (web browsing, Facebook, Instagram, etc.) the phone gets very warm (~41 °C) and slows down a lot! I mean it becomes barely usable and apps like chrome crash easily, and I have to turn off the phone completely for a little while to fix it, rebooting doesn't help. Some times the device goes back to normal by itself even after it slows down and heats up.

This doesn't happen every single time I use the phone, but it happens more than 60% of the time.

I used CPU-Z, when the device is running very slow, and it shows that the four A53 cores (the 4 slow cores) are "stopped", and when the device is running normal all cores are running.

I thought it might be related to battery saving but 1) its the 4 slow cores, not the fast ones that stop, 2) the battery is not even close to empty when the cores stop.

In general usually 2 to 4 cores are stopped most of the times and the CPU load on the other 4 cores is above 80%, and the performance takes a big hit. I used a bunch of benchmarking apps and when the device is running on only 4 cores and is a bit warm the scores are very very low, e.g. in geekbench3 single core is around 500 and multicore is around 1400.

Sorry for the long post, but has this happened to anyone else? Or did I get a faulty device? Is there a way to fix this issue?

Thank you in advance!
[Nexus 6P Q&A, Help & Troubleshooting] fury683:
The more you use the phone, including for benchmarks, the warmer it gets. As it gets warm, it throttles the CPU (slows/shuts down cores) to reduce heat. This can result in some lag if it gets very warm or throttles heavily. There is a reasonable chance that you have an app that is keeping the device awake or using background CPU that will cause the device to become warm and therefore throttle you, even if you aren't using that app in the foreground. I would look over your app list and remove any that you aren't using, or remove apps one at a time and run the phone for a few hours to see if that app is the culprit.

If you are rooted you can try an app like GSAM Battery or BetterBatteryStats to see if apps are using background CPU or battery.
[Nexus 6P Q&A, Help & Troubleshooting] amirn493:
I did that too, checked if any app is running in the background. But no there isn't, as this is a new phone I didn't install many apps except the basics. But thanks for the help :)
[Nexus 6P Q&A, Help & Troubleshooting] mousefai0922:
stock rom, not rooted nexus 6p

all i want to know is there a way to make the restart button show up instead just power off when i press the power button?

dont wanna root this phone yet

Thanks.
[Nexus 6P Q&A, Help & Troubleshooting] Heisenberg:
Not without root.
[Nexus 6P Q&A, Help & Troubleshooting] mousefai0922:
hey guys, got an Q about the ota updates

since I still havent receive the ota updates, i sideload the google developer files myself

but i do notice the ota files are just 70-100mb but the files from devleloper is like 900mb.

why there is just a big differences on the file size? which one are better? does taking ota updates will cause problems in the futre?

thanks.
[Nexus 6P Q&A, Help & Troubleshooting] Mandoza:
Greetings! I accidently bought the H1511 American version but I live in Sweden so I will probably need the firmware for the H1512 Scandinavian /Swedish one, I tried everything, the forums and the Google help forums, I also called huawei support and they didn't have a firmware that's why I came to you guys because ur the real expert, if you know where I can get the firmware could you link me the file so I can flash it? Would be much appreciated!

Best of regards, Mandoza
[Nexus 6P Q&A, Help & Troubleshooting] badrsj:
UI screenshot button, I'm asking if there's any app that'll do an overlay button or a notification button so I don't have to do the three finger salute for screenshot
[Nexus 6P Q&A, Help & Troubleshooting] dirtyreturn:
Has anyone else at some point been unable to write to storage say by trying to download something? Or have had a file explorer say storage is read only?
[Nexus 6P Q&A, Help & Troubleshooting] MrMartel:
Touchscreen freeze

Hi,

I have my new Nexus 6P since two days. Occasionally , after put my fingerprint to unlock the phone or in use, the touchscreen stop to respond. It's not a freeze because when I lock with power button I can unlock with fingerprint.

I try to launch safe mode to see if it's not an app that can cause it but after an hour of use, the touchsreen stop to respond again.

I answer Google about this and they send me a new Nexus. But I think it's a software problem. Change the phone will not resolve nothing..

What do you think ? Someone had this problem ?

MrM
[Nexus 6P Q&A, Help & Troubleshooting] jesssiii:
I had that sort of freezing problem when I first set up, play store would freeze and ask if I wanted to close it or wait. But not any time since.
[Nexus 6P Q&A, Help & Troubleshooting] NaqiKiller:
Hi,

I flashed custom roms several time but this time when i flashed i am unable to charge my phone when it's powered on.

Please help me how to fix it. It also not working with odin now, because mass storage isn't working.

device : samsung Ace 3 Gts7272

current rom : CM 11
[Nexus 6P Q&A, Help & Troubleshooting] force70:
Dude why are you asking this in the nexus 6p forum?

sent from my Nexus 6P, Note 5, Nexus 6 or Note 4
[Nexus 6P Q&A, Help & Troubleshooting] Heisenberg:
You're in the wrong place man, this thread is specific to the Nexus 6P.
[Nexus 6P Q&A, Help & Troubleshooting] subhjvlz:
Unable to use OTG in recovery or any of the ROMs - stock, purenexus, cm. Using a C type adapter with sandisk 64 GB pendrive.
[Nexus 6P Q&A, Help & Troubleshooting] Simon says:
I wasn't receiving some messages on apps like whatsapp and viber if I didn't open those apps once every time I used my phone, so I whitelisted them in the battery optimization setting. I'm still unable to use WhatsAppWeb(it just detects phone as offline) unless my Nexus 6P is on and I'm in whatsapp. Anyone else experiencing this? Any idea how to fix it?
[Nexus 6P Q&A, Help & Troubleshooting] subhjvlz:
Some App killer or greenify...
[Nexus 6P Q&A, Help & Troubleshooting] Simon says:
I haven't installed greenify or anything like that. I'm also experiencing that apps like youtube or facebook connect to internet very slow once I open them, and I have a fast connection.
[Nexus 6P Q&A, Help & Troubleshooting] AngryDinosaur:
I was being lazy and wanting to use the TWRP flashable vendor image to upgrade, but i get stuck on the Google screen after flashing
[Nexus 6P Q&A, Help & Troubleshooting] jackpollard:
Hey all and thanks in advance; I have a ATT Nexus 6 and ordered a 6P from google. No Project Fi or anything odd, can I just pop in my 6 sim and be in business? I've never had an issue before with that, but it seemed some folks did have issues swapping sim's.
[Nexus 6P Q&A, Help & Troubleshooting] fury683:
I don't know about AT&T specifically, but that's what I did with my N6 to N6p on VZW. Friend on TMO did the same for swapping Moto X 2013 to Nexus 6 (I sold mine to him).
[Nexus 6P Q&A, Help & Troubleshooting] jesssiii:
I noticed twrp has a choice to flash an image. Can that be used to flash radio? Kernel?
[Nexus 6P Q&A, Help & Troubleshooting] abhayks:
I have encountered this multiple times.

The sound is coming normally and just goes off without any reason.

The sound comes back if I pause the audio/ video and then replay. However, after 2-3nutes the sound goes back again.

The only solution is to restart the phone and then the sound is OK for around 2-3 days.

1) During listening music on google play music.

2) During watching video on VLC player

Please help. Its a very annoying issue.

Edit:: this is a default Australian nexus with default rom and all the updates from Google. NOT rooted
[Nexus 6P Q&A, Help & Troubleshooting] jdgreat4:
Is there method to verify the pink tint somehow? I feel like my phone has a slight tint to the right edge of my screen. When I show it to my friends, some of them say they see it, most say they don't. But it's driving me crazy lol.
[Nexus 6P Q&A, Help & Troubleshooting] Alphro:
My nexus 6p would not play sound when headphones are plugged in during total silence so I switched to priority only but that does not mute media. I was wondering if this is a bug? If it is not, is there a way to that the device would play through my headphones when it is plugged in?
[Nexus 6P Q&A, Help & Troubleshooting] fury683:
The ringtone volume should not impact headphones sound. Check your headphones jack with something like a toothpick to try and get any lint/debris out. DO NOT use metal like a paperclip. If there is pocket lint in the jack, it can cause it to not seat properly and no sound will come out. This has happened to me with multiple devices in the past.
[Nexus 6P Q&A, Help & Troubleshooting] Alphro:
I am positive that the problem does not lie within connection as the headphone worksduring the do not disturb mode of priority only and disabled do not disturb. The headphone only get silenced during the total silence mode of do not disturb. Is this a feature in nexus phones? Unlike the Samsung phone I had, it does not allow headphones to access sound during do not disturb.
[Nexus 6P Q&A, Help & Troubleshooting] fury683:
I just tested this out and music works on all modes except Total Silence. When in Total Silence mode (Do Not Disturb icon has a circle around it) I could not adjust volume at all. All other modes (priority, alarms only and off) worked fine with headphones.
[Nexus 6P Q&A, Help & Troubleshooting] Youngbloodx:
If i purchase the 6p though the google store online, will i be able to use it on Telus in Canada? I think the answer is yes but i want to confirm before i make the purchase. Thanks.
[Nexus 6P Q&A, Help & Troubleshooting] force70:
Yes sir you are correct, it will work perfect.

Sent from my Note 5, Nexus 6P, Note 4 or Nexus 6
[Nexus 6P Q&A, Help & Troubleshooting] jam256:
Just got my Frost 64gb and am thrilled. Quick Q - how to resize widgets in stock launcher?
[Nexus 6P Q&A, Help & Troubleshooting] Saitb:
Camera glass replacement

I cracked the camera glass (apparently without any reason, the phone didn't fall). Does anyone knows where I could find the replacement, i googled it many times, but without results. Thank you!
[Nexus 6P Q&A, Help & Troubleshooting] B_I_N_G_E:
Nvm
[Nexus 6P Q&A, Help & Troubleshooting] m771401:
Quick question. I'm coming my old trusty Galaxy Nexus. I just received the new 6p.

Question: Should I take the OTA update for 6.0.1 before unlocking bootloader and root?

Currently out of the box the phone is at 6.0 MDA89D
[Nexus 6P Q&A, Help & Troubleshooting] Heisenberg:
It's probably better to unlock first, and then take the update. Unlocking will wipe your device so best to do that first. Check out my guide:

http://xdaforums.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
[Nexus 6P Q&A, Help & Troubleshooting] m771401:
Thanks. Will do. I've already read your guide. Good stuff. Thanks for doing it. I just wanted to be sure before proceeding.

Again, Thanks!
[Nexus 6P Q&A, Help & Troubleshooting] adamo86:
Where can I find the latest radio for UK or How do I know if have the latest radio?
[Nexus 6P Q&A, Help & Troubleshooting] pjim:
I've read and read and can't see a solution. The warning that comes up on reboot about the phone having unsafe software, is that not removable?
[Nexus 6P Q&A, Help & Troubleshooting] jesssiii:
No, on the 6P it's part of the bootloader.
[Nexus 6P Q&A, Help & Troubleshooting] AxelRoldos:
Hi everyone,

So I know that QC was disabled even though the chipset supports it and I know that the Nexus 6P supports "rapid charge" - what I don't understand is what exactly that means. Firstly, to NY understanding, the Nexus 6P supports "fast charging" by it's own already because of the USB Type C standard. Ok, that's great, but what I don't understand is why that means the fast chargers we bought are now useless? If these chargers are designed to juice up compatible hardware, and USB C is supposed to be "industry standard" why won't out existing chargers charge our phones "rapidly"? Further, how will we know which chargers can best take advantage of charging our phones most quickly?
[Nexus 6P Q&A, Help & Troubleshooting] fury683:
The Nexus 6p supports rapid charging via USB C from USB C bricks. Using a USB A to USB C cable or similar adapter will not achieve the 3 amp charging rate of USB C. Qualcomm Quick Charging (sometimes called Turbo Charging) may or may not be present in the SoC for the Nexus 6p, but it is disabled. The official "rapid charge" is available with USB C bricks like the one included with the phone or available form the Google store. There is a lot of drama right now with various USB C chargers and USB A (standard USB plug like on your computer/charger) to USB C cables that they don't have the proper internals to charge without risking damage to the phone or charger.

There are multiple threads regarding cords/chargers that are rated well by a Google engineer named Benson Leung (http://www.amazon.com/gp/pdp/profile/A25GROL6KJV3QG/ref=cm_cr_rdp_pdp). He works on the Chromebook Pixel team (which charges via USB C as well) and he has rated cables, chargers and adapters to inform the general public about which ones are best and/or safe to use with their devices. If you are interested in picking up additional cables/chargers, I would read his reviews and pick based on that. I personally purchased one from the Google store to ensure compatibility and safety for my device.
[Nexus 6P Q&A, Help & Troubleshooting] AxelRoldos:
Oh, ok, the charging source has to be USB C as well. Got it. Super informative - thank you!
[Nexus 6P Q&A, Help & Troubleshooting] lanhua:
Hello everyone.

My Nexus 6P came in today, and I decided to root it using Wug's NRT. Everything was going fine until the last step where I had to update the SuperSU binary, and it flat out refused to update. I ended up unrooting the phone using the option in the Toolkit, and then I tried to reroot it again. This is where everything went wrong. I couldn't find the SuperSU or busybox ZIPs in the TWRP Install file system, so I decided to reboot my device, but after pressing the power button, it said that it was going to root my device.

Since then, my Nexus 6P has been perpetually stuck on the 4 dot animation at boot-up animation. I've tried a factory reset and a cache partition wipe from the recovery mode, and both did nothing, and unfortunately, I can't sideload from ADB since my computer can't recognize the device (though fastboot devices does recognize it...)

What should I do?

Also, whenever I do a regular boot (not into fastboot), it will give me the red "Your device is corrupt" error.

Edit: After some more messing around with the Toolkit, I managed to flash the stock rom onto the phone and get it to boot up again.
[Nexus 6P Q&A, Help & Troubleshooting] s327374:
Help please. :(

I have some problems. I don't know whether it is due to my geographic location or whether I have unlocked, rooted and flashed mistakenly got the procedure wrong. I am behind GFW of China.

I am stuck at the screen right at the beginning of flashing a new rom. I think everything went smoothly until now. I am stuck with it asking me for maximum 2 minutes to check connections.

I was flashing pure nexus. Now will try Chroma.
[Nexus 6P Q&A, Help & Troubleshooting] s327374:
OK - I am back in business :) For those few people/souls in my situation who are behind the GFW of China without enough Chinese, this may assist. While I know that my work can normally be relied on as it has a network with VPN, we are on holiday for a couple of weeks and so its network is running, but without VPN ... so ... Trying to share a vpn connection from either a mac or PC wasn't working to open the phone either. However, good old local Starbucks came to the rescue. I guess it has a VPN of sorts to access all the google framework and so forth (certainly can't access facebook there though).

Long story short - you can get the process going by visitng a big western shopping centre or chain store if you are stuck at the beginning screen and enduring the whole two minute 'connecting' wait/time out fiasco.

Cheers
[Nexus 6P Q&A, Help & Troubleshooting] Ritchiejoe:
For those who are rooted

What app are you using to remove applications? e.g. the stock youtube app

Titanium back up seems to be causing me issues when removing apps. I wanted to install the OG youtube app but I am experiencing issues. Titanium used to be so effective
[Nexus 6P Q&A, Help & Troubleshooting] sxcs1991:
I am using zenfone 2 right now, and planning to switch to nexus 6p. I have heard that there will be an another version of 6p will be coming soon with a sd 820. So my question is,

Is switching from zenfone 2 to nexus 6p is a worth of upgrading? Or I am thinking wrong?
[Nexus 6P Q&A, Help & Troubleshooting] badrsj:
Yes the upgrade is worth it.

ZF2 has knock screen on, rest N6P is better.
[Nexus 6P Q&A, Help & Troubleshooting] force70:
Nope, your thinking right :D

I hadnt heard about an 820 6P, if thats true then i know what my next device is also lol

Sent from my Nexus 6P, Note 5, Nexus 6 or Note 4
[Nexus 6P Q&A, Help & Troubleshooting] sxcs1991:
So a nexus 6p with a sd 820 will be worth of upgrade. Then I am also waiting :D
[Nexus 6P Q&A, Help & Troubleshooting] force70:
An 810 version 6p is def worth the upgrade, an 820 would be even more so and then some lol

Sent from my Nexus 6P, Note 5, Nexus 6 or Note 4
[Nexus 6P Q&A, Help & Troubleshooting] Devhux:
Highly doubt Google would release a revised Nexus 6P until October next year when they typically refresh Nexus phones.

As for my question, I'm using Nova Launcher Prime, and when I enable Screen Lock with a gesture (double tap the screen), I have to enter my PIN after unlocking with Nexus Imprint. If I either press the power button or let the screen turn off automatically, Nexus Imprint works as it should.

Anyone else having this issue?

EDIT: if you are rooted, go to Nova Settings and look under the Advanced options. Set "Screen Lock" to Root. Nexus Imprint then works properly.
[Nexus 6P Q&A, Help & Troubleshooting] luiskgon:
do you think any developer should create like an "pull down notifications with the fingerprint" its a cool feature from huawei phones and its kind of necesary cos the phone is to big
[Nexus 6P Q&A, Help & Troubleshooting] Devhux:
I've noticed when playing music from Spotify, that every now and then the audio cuts out for a second or two. Happens on Bluetooth and headphones (haven't tried the speaker yet). I am using Viper4Android.

Should I put Spotify in the list of apps to not optimize battery for? (thinking it might be trying to doze)
[Nexus 6P Q&A, Help & Troubleshooting] graybeard5:
Just got the phone Sunday and loving it. I am using pure nexus rom and also running viper4android and my notification sound does not work at all. Any suggestions?
[Nexus 6P Q&A, Help & Troubleshooting] mr.dj26:
Run the phone in safe mode, I'm guessing it an app causing the issue
[Nexus 6P Q&A, Help & Troubleshooting] graybeard5:
That didn't work. I will wipe everything again and reflash pure nexus and start loading 1 app at a time to see what it is.
[Nexus 6P Q&A, Help & Troubleshooting] fury683:
This thread has similar issues to yours. I think it is partly Spotify, but I have never used Viper4Android, so I don't know if that would have an issues or not.

http://xdaforums.com/nexus-6p/help/spotify-issues-notifications-t3247372

I have only had Spotify refuse to play one time and it was when my battery was low (<10%) and I was playing music via bluetooth right before bed. Every time the screen shut off the music would pause. I assumed it was aggressive battery saving (stock, no Greenify or anything), and since it never happened again I didn't really bother with looking into it further or removing battery optimization.
[Nexus 6P Q&A, Help & Troubleshooting] stargate125645:
I would very much like to purchase a Nexus 6P for use on Verizon. I use the phone to mirror the screen to my car head unit. As this device is AMOLED, I cannot use a screen off program. Is there a way to dim the screen during mirroring beyond what stock settings will allow? The "noob" portion of this question comes from the fact that I have no idea how to use Tasker or Xposed Framework, which I imagine would be required in some form to accomplish this goal. Basically, I would like to keep the screen from getting burn in and keep the temperature down so a charge can be maintained despite use of 4G and WiDi simultaneously.
[Nexus 6P Q&A, Help & Troubleshooting] Ozark_8125:
System profiles

Hi all - brand new owner here and missing one much loved feature from the rom cookers out there on the L & MM roms - system profiles. Maybe I missed it but loved the feature to set sound profiles (default / silent / auto / etc) based on wifi / bluetooth triggers.
[Nexus 6P Q&A, Help & Troubleshooting] Heisenberg:
This is a CM feature, so you'll only find it on CM and CM based ROMs.
[Nexus 6P Q&A, Help & Troubleshooting] Ozark_8125:
Thanks - I'll fire up the old tasker then.
[Nexus 6P Q&A, Help & Troubleshooting] Tauro003:
Nexus 6P - Uneven volume selector balance(software?)

Hi everyone,

Been using the new 6P for a week or so now. I have notice that the balance between volume levels are very uneven.

The 10%-50% volume levels sound identically low(feels like volume levels for ants), while the 50% -100% sound like a real volume difference.

I compared volume levels with the Galaxy S5 and the 6P only matches at 60%.

Has anyone heard of this problem before? Any solutions?
[Nexus 6P Q&A, Help & Troubleshooting] asj0422:
Finally got my 6p with fi. It's not much bigger than my old phone, but it feels it bc it's so much more slippery. Seems like the aspect ratio is narrower too... Anyway, I'm trying to avoid rooting it or otherwise getting hacky with it, but one thing I'm missing from my old rooted oneplus one is the expanded desktop for games and such. Is there a way to do this? The nav bar goes away for some full screen apps, but not others
[Nexus 6P Q&A, Help & Troubleshooting] Dimu4:
When i'm creating new contact i see that it's saving to my gmail acc.

How can i switch it to save in phone memory by default?
[Nexus 6P Q&A, Help & Troubleshooting] mbutandola01:
Hi guys,

I was wondering whether there were a way of setting up a custom alarm tone on our beloved 6p.

I picked a song using es file explorer (solid explorer wouldn't work), it's shown as set but once the alarm goes off it plays a random system tone instead of the selected song. Could the issue be fixed or will I have to use a 3rd party clock?

Envoyé de mon Nexus 6P en utilisant Tapatalk
[Nexus 6P Q&A, Help & Troubleshooting] fury683:
Save the sound file in sdcard/Alarms and reboot. Then it should show up in the list of alarm sounds. This is how it works for Ringtones, too (in the ringtones folder).
[Nexus 6P Q&A, Help & Troubleshooting] mbutandola01:
Hi, thanks for you help. I did just that but didn't seem to work. The folder's empty and when I pasted the file it didn't show up in the list

Envoyé de mon Nexus 6P en utilisant Tapatalk
[Nexus 6P Q&A, Help & Troubleshooting] blackpepperjc:
Reachability

Hi guys - I'm thinking about getting a 6P in the next few days, but slightly worried about the size. I've tried to get a feel for it in stores but they won't remove the security tag so it's impossible to know how this thing is to use.

Was a bit sad to discover there isn't an in-built one-handed "reachability" mode. Been looking for ways around this.

Would this work?

http://www.xda-developers.com/enable-one-handed-mode-using-a-script/

Any thoughts?