yashsingh1/xdaforums huggingface dataset:
[ZenFone 2 Q&A, Help & Troubleshooting] babsk:
I just went through this on mine. My issue is due to a signal problem on SIM 2 in my house and I just got the replacement unit.Did the $25 deal. Just so you know, you get a refurbished unit in exchange which annoys me as we did buy new and aren't asking to have problems. We paid for brand new in the first place not refurbished so I feel I should get some refund back. It took about ten days overall because yes they take like 48 hrs to reply in between but one thing I liked is that you don't have to wait to send the old before they ship the replacement. In my case I used my Note 3 anyway but they shipped the replacement as soon as they generated the shipping instructions to me for the return of mine.

The other thing is in my case I'm not sure if this is a phone issue or carrier issue but it's an issue with my house and signal reception for phone calls on the two lines not being equal and calls dropping and not being sustainable on SIM 2. Unfortunately, already SIM 2 disappeared three times today for a brief period rendering no cellular connection which clearly would have dropped any active calls I was on. Not looking encouraging. But it does come back quicker than before so it's improved but still the same problem. In any event, I did have have a successful RMA though I may need a refund altogether at this rate. I hope not.
[ZenFone 2 Q&A, Help & Troubleshooting] remarquian:
Thanks for the reply. How old was your phone? I bought mine in July and isn't returnable through Amazon, unless I make a special case for it.

I'm getting miffed that this is probably going to take 2 weeks. The length of time it is taking for me to get a working replacement is bothersome. I've had a google nexus phones and tablets and google always cross shipped quickly for free, minimizing the time I had without a working phone, to like three business days.

I'm disheartened.

ASUS seems to think that the ZF is a phone for people that don't actually need their phone.
[ZenFone 2 Q&A, Help & Troubleshooting] babsk:
My phone was newer than yours. Bought it 8/9/15 through Amazon. So actually if I do need to ultimately return it, I wonder if I am in the same bind as you, that it's not returnable through Amazon because it's already past that timeframe. Well, I am going to AT&T on one last attempt today to get another SIM 2 card again although I already did that before. But now I have discovered that my house is NOT the only place that I have reception problems on. It's my general area too. I'm on vacation this week, so at least now is a good time for me to be testing this all out to really tell, and yesterday while about 3 miles from my house but within my township, I tested a call on my second line, and the call dropped. My primary line, SIM 1 was no problem and never is. I also tried several times in the morning before I left my house to even make calls from my second line and could not get a cellular connection, and this is a part-time business line, so obviously I cannot keep this phone and it has to go back. I emailed ASUS and sent a screen shot showing them the second SIM slot blanked out. I get error messaged all the time that it can't find a cellular connection. But then like when I'm in most any other place but my house or near my house-it's okay. However, now I did experience that it's also other spots in my area, and I live in the suburbs of a major city, , where coverage is never a problemso that's a real issue. It's obviously the device as a whole and the second SIM slot is 2G data only-you'd think that shouldn't matter for phone calls only, but why is that the slot not working for me reliably then? Meantime-I haven't heard back yet from ASUS as they are in their 48 hour repsonse window, which yes, is annoying. Because I have another phone I can pop my SIM into if I need to for my business line, I at least can receive my business calls so that they don't drop, not everyone has that opportunity while they are waiting things out. 48 hours is a lousy response time. Later today I'm still going to get another SIM card, but I basically at this point am pretty certain I am going to have to to return the ZF2 to Asus. They can't diagnose why it won't work. I might ask AT&T but then again, this is already taking hours of my life for something that should just plain work.
[ZenFone 2 Q&A, Help & Troubleshooting] babsk:
Update. Got a new SIM card. It doesn't help the issue. I just got home and tried to make a call and it dropped. It also wouldn't let me check my voicemail. AT&T rep today told me it must be the 2G slot and the towers near my house must be very upgraded and not getting much 2G and that this yes, would affect phone calls too. This really ticks me off though because then why should ASUS sell a phone where the other slot is potentially not going to work for US based customers who have 3G and higher networks? This is a waste of my time. Now I have to go through ASUS and explain that they have no right selling a phone that I can't get calls to my 2G slot on. I just started picking up business too. But I was getting calls in other places during my return time window with Amazon and not on calls at home yet but it started to pick up in late summer. and I am losing money I bet. .Even if it lets me call, the calls drop.I.have had no coverage in SIM 2 for almost 45 minutes now. That is just outrageous. Uhm-- Not usable at, totally worthless. Seems I live in a very upgraded area. Too good for this phone's second slot. And NO response from ASUS yet. Well the phone is history and going back and they better give me my money back.I have documented trips to AT&T and chat sessions too. I'm so glad I got the SIM 1 card re provisioned back to the Note 3 and kept it that way when I needed to use the Note 3 while waiting and wanted LTE back. Bummer.I really wanted to keep this. I like the phone otherwise. I really do. I'm disappointed.
[ZenFone 2 Q&A, Help & Troubleshooting] babsk:
The ultimate update: Amazon came through for me. ASUS of course wasn't going to refund my money back to me. I was out of my return window with Amazon but I had no way of knowing I was going to have phone call reception problems a month later since I wasn't having them earlier in other locations. But I emailed Amazon today and explained all my efforts and they agreed my situation was extenuating and they granted me an exception and they allowed me to return my Zenfone. It went back today and I was already issued a full refund back to my card. I shipped it off promptly too. The thing is history. It got worst as time went by on that SIM 2, and all because my area obviously is upgraded, so clearly that is a bad move on ASUS' part to have made it a 2G slot. I just am so thankful that Amazon made an exception. See-at first I got calls okay because my full-time job location is a good 30 miles west of where I live so not as upgraded, so of course coverage is different, and calls to my part-time business were coming to me during the day, not later in the evening like when I'm home, so of course, how would I know that my home was a problem area until the one time I got a call and it didn't work, and now that things are picking up and I DO need to speak to people in the evening, it IS now relevant. But during the return timeframe window, I would not have yet detected that. Amazon thankfully recognized the validity of all of this and my two trips to the store to get a new SIM card and all my on line chats with AT&T tech support and so as well as getting a whole replacement phone to try to resolve this issue that obviously is unresolvable. In fact, my issue got even worse with the replacement phone and new SIM card. So the phone is gone and I'm back to two phones and I'm looking at getting that dual SIM Blu Pure XL although I admit I am now gun shy after the Zenfone2 experience. Of course I now know to be vigilant and return immediately so I might risk the Pure XL after all although it will require another trip to AT&T to get another micro SIM since I now have to get a nano SIM for my Windows phone for my second line and then if I get the Pure XL, get the second SIM back to micro. This stuff never ends!
[ZenFone 2 Q&A, Help & Troubleshooting] remarquian:
Buying it from Amazon does help.
[ZenFone 2 Q&A, Help & Troubleshooting] babsk:
Yes it is a good thing indeed! And I opted to not change SIM cards around. I'm using a cheap Alcatel One Touch-the original phone I got as the second line until I decided to have two high end ones. So at least no more trips to AT&T hopefully. Problem is that the Pure XL is now delayed so I am two phoned a while longer. I do like My Note 3. It's a good phone so at least it's getting more use in the meantime.
[ZenFone 2 Q&A, Help & Troubleshooting] 'busa:
Did any of you have an unlocked bootloader? Just curious if ASUS cares...
[ZenFone 2 Q&A, Help & Troubleshooting] remarquian:
For once no. Sorry I couldn't answer that for you.
[ZenFone 2 Q&A, Help & Troubleshooting] junaidasim:
Very bad experience going through Advanced Replacement of Zenfone 2

I did a mistake of buying Zenfone 2 for CAD 400+ including taxes. It used to become extremely hot but I ignored it. Then after 10 months of use the screen started to flicker and started having vertical stripes. I tried to use Asus Advanced Replacement program. The agent sent me information asking me to provide my credit card information to put a hold on my card. I did and they put a USD 400 hold. A day later I received an email that I should resubmit my card information as the agent was not properly trained and provided wrong information.

I contacted customer service to avoid having double hold on my card, the agent told me NOT to resubmit the credit card information and ASUS will fix it on their end. For several days nothing happened with several calls to ASUS. At the end of the week, one agent investigated to resubmit my information. I did and it did work but guess what?

They sent me a replacement phone which has exactly the same issue of screen flickering with vertical stripes out of the box. Really bad quality control by Asus Canada (they shipped the unit from their Markham office). Any way I sent my original phone back to remove hold on my card and contacted Asus again for issues in the replacement unit.

Asus this time asked me to offer cross shipment that is I send the phone by Fedex (paid by Asus) and call customer support to provide the tracking number. Asus would send another phone before receiving the phone I sent. I did call them and provided the tracking information and Asus agent was able to verify it on Fedex website

As of today, Fedex website shows that Asus have already received the unit. However they have not shipped the replacement from their side (breaking their contract). I contacted several times to Asus and each person told me a different story. The last agent told me that they will ship the unit within 48 hours and she has not seen in my case anything about the tracking information. Does this means that previous agents did nothing? And why 48 hours after receiving the unit, it was supposed to be cross shipment.

Over all

Very bad customer service and untrained agents at Asus based on this experience

Very BAD quality control as the first replacement unit was faulty out of the box.

The original unit did not worth CAD 400+ at all
[ZenFone 2 Q&A, Help & Troubleshooting] kenbo111:
What's with the duplicate post?
[8525, TyTN, MDA Vario II, JasJam General] mrderby:
:eek::eek: Anyone up for this device?

E-Ten's Glowfish X800

http://www.engadget.com/2007/03/15/e-tens-glofiish-x800-everything-but-the-qwerty/

Don't forget about http://www.phonescoop.com too they have a article about this as well.

I started cutting three lawns extra just for this device...:o
[8525, TyTN, MDA Vario II, JasJam General] ThaiM:
Other than screen size... and keyboardless, I don't think it's a big threat.
[8525, TyTN, MDA Vario II, JasJam General] jellycow:
Hope Eten pushes HTC

I actually think HTC needs to push the envelope a bit further. Eten's X800 seems pretty dang incredible. VGA, GPS, FM Radio, 3G...all in one? I think that's pretty unbeatable. Knowing Eten, I'm sure they'll come up with the M series with the keyboard as well.

I'm seriously considering replacing my 8525 to Eten's X500+...pretty much like P3600....except with VGA and FM....but no 3G.
[8525, TyTN, MDA Vario II, JasJam General] ThaiM:
Okay I didn't see the specs. Didn't know it has built-in GPS and FM Radio. :cool:
[ZenFone 2 Q&A, Help & Troubleshooting] thejinx0r:
Hi,

I enabled SIP calling on my phone.

I was making calls, and I accidentally set the default to use my SIM card, and now it no longer asks me if I want to make that call through SIP or cellular.

How can I change that?

Thanks
[X Style (Pure) Q&A, Help & Troubleshooting] :
I've found that sometimes I can't get a GPS lock and have to restart the phone to get one. It makes using Waze a pain.
[X Style (Pure) Q&A, Help & Troubleshooting] benjamminh:
No.
[X Style (Pure) Q&A, Help & Troubleshooting] flyingspatula:
I'm having the same issue. Annoying.
[X Style (Pure) Q&A, Help & Troubleshooting] joshuadjohnson22:
Never had any issues. In fact this is the first phone in a while that does a pretty decent job of it
[X Style (Pure) Q&A, Help & Troubleshooting] flyingspatula:
on XT1575

checking my gps using "gps status" app (https://play.google.com/store/apps/details?id=com.cochibo.gpsstatus&hl=en)

GPS is on, able to see 20 satellites. I have a lock on 0 / 20.
[X Style (Pure) Q&A, Help & Troubleshooting] paullu:
No GPS locked quickly

You been outside or inside house?
[X Style (Pure) Q&A, Help & Troubleshooting] flyingspatula:
Outside
[X Style (Pure) Q&A, Help & Troubleshooting] :
I've had to toggle from the settings to get it to work without rebooting.
[X Style (Pure) Q&A, Help & Troubleshooting] TrenchKato:
I've never had an issue with my GPS. You should go to settings> location and see if you phone is in high accuracy mode. Both my moto X's came with battery save mode as the default.
[X Style (Pure) Q&A, Help & Troubleshooting] flyingspatula:
Tried.

I've also factory restored. I will try again this evening.
[X Style (Pure) Q&A, Help & Troubleshooting] :
It was already there. I use Waze every day. Sometimes it won't lock. I have to toggle GPS to get it to work again.
[X Style (Pure) Q&A, Help & Troubleshooting] mvmorr01:
I think it might be a Waze problem. When it happens to me I just close Waze, start GPS Status app, and restart Waze with both running, and it locks right away. No other apps have this problem. Waze still hasn't fixed the semi-random shutdowns that it does in the past 2 years of use, so I don't expect a fix for this GPS problem either.
[X Style (Pure) Q&A, Help & Troubleshooting] :
I never had the problem with my 1+1. It was always immediate. Waze hasn't shut down on me with either phone.
[X Style (Pure) Q&A, Help & Troubleshooting] alon3232:
Random GPS lost fix during Waze navigation - suddenly Waze reports GPS lost fix - only happened to my with my Sony Xperia Z3. It happens when I put the phone on my lap - I guess putting it in a mount close to the windshield will improve this issue.

Still very disappointing as OPO, Meizu and other cheap chines phones never gave me this issue.
[X Style (Pure) Q&A, Help & Troubleshooting] 3F9A31:
GPS lost

I'm experiencing the same issues since the beginning. It happens in all GPS applications. Not only in Waze.

I'm using Endomondo to track my runs. I have gaps of several kilometers. Sometimes, the lock won't come on without switching the GPS off and on.

The same issue for Pokemon Go.

I returned my phone and they replaced the mainboard.

That didn't fix the problem!

Did anyone fixed the problem?
[X Style (Pure) Q&A, Help & Troubleshooting] swieder711:
I frequently get a message in Waze about no GPS. Typically if I kill Waze and restart then I get the GPS signal.

I only see GPS problems in Waze.
[X Style (Pure) Q&A, Help & Troubleshooting] acejavelin:
I got this all the time in Dirty Unicorns 10.6, when I switched ROM's I had no more issues.
[X Style (Pure) Q&A, Help & Troubleshooting] 3F9A31:
I'm still on stock image. Not rooted yet.

I applied

fastboot erase modemst1
fastboot erase modemst2

which is suggested for Moto X Play (http://xdaforums.com/moto-x-play/help/gps-issues-x-play-t3248283) and Moto G (http://xdaforums.com/moto-g/general/guide-fix-gps-custom-rom-backup-special-t2909768/page3).

Simioni (post 15 http://xdaforums.com/moto-x-play/help/gps-issues-x-play-t3248283/page2) suggests it's related to 3G connection.

I will do some trials.
[X Style (Pure) Q&A, Help & Troubleshooting] acejavelin:
If your rooted try FasterGPS, if not GPS Status & Toolbox can update aGPS info... Might help too.
[X Style (Pure) Q&A, Help & Troubleshooting] 3F9A31:
I went for another run today and the part that was missing was now tracked perfect.

"Erase modemst" seems to fix my problem.
[X Style (Pure) Q&A, Help & Troubleshooting] pizza_pablo:
I just voted, 'YES'.

I was saddened to do so. I've had this XT1575, since last December. I haven't had any GPS issues, until just this week. I don't know what happened to change it's behavior.

I've been running TruPureXMM ROM, since day 7. I was on version 2.5 for a while and about 3 months ago, upped to version 2.9.

My GPS has been sketchy, for a few days and last night I wiped everything but SD Card, three times and flashed TruPureXMM version 2.5.

This morning the GPS took longer than old usual to lock, but seemed to hold pretty well once locked. Vehicle speed is off a few MPH, tho. Will need more time to verify functionality.

Any suggestions or comments will be appreciated.
[X Style (Pure) Q&A, Help & Troubleshooting] ech1253:
I use GMaps every day and as of recently the GPS permissions for the app are disabled when I start app and have to re-enable it almost daily... I need to check if this is due to GMap updates, but given frequency I don't think so...
[X Style (Pure) Q&A, Help & Troubleshooting] pizza_pablo:
Well, its pretty bad. I've tried wiping and flashing an older version of TruPureXMM (2.5), no joy. Using Waze, Google maps and GPS Status & Toolbox app, I receive spotty satellite reception. Sometimes 9 for a few minutes and other times 0 for many minutes.

I thought maybe it was on too high of a version of Xposed, the latest, so I flashed just the ROM to get rid of Xposed and still no joy. I then flashed a Nandroid, from June with TruPureXMM v2.9, with same results.

Tomorrow I will probably perform the fastboot erase modems, from page 2 of this thread.

I don't know what else to do and can't figure why a hardware issue would manifest. I haven't dropped the phone.
[X Style (Pure) Q&A, Help & Troubleshooting] pizza_pablo:
Well, I don't know why my GPS started crapping out, but I think I fixed it. The jury is still out whether or not it works better with GPS mode set to DEVICE ONLY as opposed to HIGH ACCURACY. Before wiping system caches, it seemed spotty on HIGH ACCURACY.

Previously I tried resetting and downloading A- GPS, with different apps and the

fastboot erase modemst1*

fastboot erase modemst2*

commands, but that only worked as good as a reboot. After a while the GPS would lose position and was unable to acquire enough satellites for a fix.

Then I found suggestions to add

fastboot flash modem NON-HLOS.bin

before the previous two fastboot commands, but couldn't figure out how that would work without a file to pull new / replacement stuff from.

I found the stock software image at

https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images#

and looking at the commands, on that page, to return device to stock, used the portion that seemed to fit with the info supporting use of the

NON-HLOS.bin command.

I unzipped the image files into the folder with Fastboot and then, with the MXPE in bootloader / fastboot mode and connected, via USB to the computer, used the commands

fastboot flash modem NON-HLOS.bin

fastboot erase modemst1*

fastboot erase modemst2*

fastboot flash fsg fsg.mbn

fastboot reboot

That was performed 3 days ago. So far, so good. Using the GPS Status & Toolbox app, the MXPE acquires a fix quickly and is using any where from 5 to 16 satellites of 21, and maintaining a fix, near constantly. This morning was the first drive over 15 minutes, where Waze didn't wonder and search for position. It was actually a 35 minute commute.

I have since switched GPS mode to HIGH ACCURACY and will see how that goes, on the ride home.
[X Style (Pure) Q&A, Help & Troubleshooting] johnbigboote:
Can you share what you were actually able to download from the stock image site? I get a 1.2GB gzip file, which uncompresses to

"Moto_X_Pure_3r_Gen_(2015)-X2_WELTE2CA-NorthAmerica_US_Retail_XT1575_MPH24" which is about 2.2GB, but it's just that single file. I don't know what to do to get any .BIN files out of there.

I'd appreciate any further info, thank you!
[X Style (Pure) Q&A, Help & Troubleshooting] pizza_pablo:
I downloaded and extracted the entire file into the folder with fastboot. Then I ran the three command lines, I described earlier. GPS function returned completely.

I don't know what caused the GPS to start falling, in the first place, tho.
[X Style (Pure) Q&A, Help & Troubleshooting] robbedoes007:
I can't find those images: I can't select Product family, suggestions ?

I have the XT1572 (EU).
[X Style (Pure) Q&A, Help & Troubleshooting] robuser007:
Only flashing the following did fix it for you, right?

fastboot flash modem NON-HLOS.bin

fastboot erase modemst1*

fastboot erase modemst2*

fastboot flash fsg fsg.mbn

fastboot reboot

Doesn't work for me...can't erase modemst1* anymore :s

I have XT1572 (Belgium)
[X Style (Pure) Q&A, Help & Troubleshooting] pizza_pablo:
Yes, it did.

I can't imagine the commands would be different between a XT1575 and a XT1572.
[X Style (Pure) Q&A, Help & Troubleshooting] robuser007:
The image you used is that the 6.0.1, 6.0 or older images ? (could make a big difference, I'm using the latest leaked build).

I drove 60 km and then suddenly the issue reappeared. I'll try again tomorrow.
[X Style (Pure) Q&A, Help & Troubleshooting] pizza_pablo:
I used the 6.0 latest version on motorola's site.

You may look in this thread for others

https://xdaforums.com/moto-x-style/development/pure-firmware-tuff-wip-t3224833
[X Style (Pure) Q&A, Help & Troubleshooting] robuser007:
Thanks, but I have the xt1572, I tried using the 6.0.1, it did work great the first ride (70km), the second drive the problems came back.

I'm running the latest cm13 rom at the moment (had the same issues on cm14 and on the original 6.0.1 rom).
[X Style (Pure) Q&A, Help & Troubleshooting] robuser007:
Which radio should I use (Belgium) ? I don't know the difference between the numbers:

MPHS24.49-18-8_September_2016 (6.0) or

MPHS24.107-58-5_September_2016 (6.0.1) ?