yashsingh1/xdaforums huggingface dataset:
[8525, TyTN, MDA Vario II, JasJam General] WillySonicteam:
Hello again. I have good news about the problem with the D-pad that works sometimes, the screen desplaced, and some rare white screen. The solution has been easy, I have not dismantled the Hermes but only reemplaced the screw,and tighten the 4 screws of the rear of the screen, the problem disappeared, this is already a day, so far without problems.

I hope I have helped, thank you.
[8525, TyTN, MDA Vario II, JasJam General] WillySonicteam:
I have problems in the buttons of the Dpad, but the buttons will not work randomly. The **** connector.:mad::mad::mad:
[8525, TyTN, MDA Vario II, JasJam General] Warcraft1980:
I tried for several times to connect it, but no luck.

Once I have even managed to start vario normaly, but when I wen't to assemble it... ah, no luck with mine.

will try tomorrow.

also, let me just ask if

someone knows a web shop where I could buy d pad?
[8525, TyTN, MDA Vario II, JasJam General] aNtRx:
i have the same issiue. The d-pad works randomly. if i put my hermes on standbay and press the red button and wake it up, they work for seweral seconds, but than they die... I tried to dissamble it, but no luck (still the same)... donno what to do...
[8525, TyTN, MDA Vario II, JasJam General] Warcraft1980:
Hello,

A little bit of help would be perfect... :rolleyes:

Where to order this ribbon, but shop to sends to Croatia?

Thx.

War.
[8525, TyTN, MDA Vario II, JasJam General] aNtRx:
yap.. i need whole new dpod too!

Anyone know some internet shop with this?

i have tried on ebay... but notting...

Thx

Edit: fried my phone somehow :( the screen is black... is there any way to undo that? thank you
[8525, TyTN, MDA Vario II, JasJam General] benjat:
hi.. just finish read through all the pages.. but still confuse which is same with my problem. just bought another cht9000 from internet selling.. state faulty. white screen.

at first i suspect software.. so i flash to new rom.. result - still white screen..

i open..then reassamble back.. still white screen. i take out battery, put charger.. red led lite up.. place battery, red led gone.. no other led light. then i notice that when i press x in keyboard.. device restart.. so maybe the connector, so open again.. then assamble.. then i try install mobile123, i can see my device, do everything in it.. then try the d-pad.. not working now.. also the top button not working.. and for sure the white screen still there..

i not sure is the lcd or d-pad or maybe the flex is problem.. anyway to determind this? i got another hermes.. but scare to open the flex..only try swaping the mainboard.. dont want to have a white screen on that one.. any suggestion?
[8525, TyTN, MDA Vario II, JasJam General] laikos:
I read the instruction and able to fix my Cingular 8525 White Screen. I don't even use the Throx screw driver. I use the flat screwdriver. (stanley). So I would like to express my greatest thanks to the thread author. Good Job
[8525, TyTN, MDA Vario II, JasJam General] afaast:
Awesome stuff fixed my problem!
[8525, TyTN, MDA Vario II, JasJam General] Statick:
just adding a "me too" to the thread. used the hermes service manual linked in this thread to safely disassemble and reassemble the device. used some electrical tape doubled over several times to create a small pad which i stuck on top of the connector. also cleaned all the connectors with isopropyl.

so far, jobs a goodun. big thanks to the OP for posting this thread!
[8525, TyTN, MDA Vario II, JasJam General] ajito:
No Joy

Tried the solutions posted with my M3100. After about a dozen attempts the phone inevitibly died; I expected that to happen sooner or later.

Well thank you for posting the solutions, just too bad it didn't work out for me.
[8525, TyTN, MDA Vario II, JasJam General] keijjoo:
Great got my dpad working!
[8525, TyTN, MDA Vario II, JasJam General] MystaMagoo:
Got another M3100 from a friend.

It was suffering from white screen,it was also displaying a small portion of the bottom screen at the top.

It occasionally booted up just fine.

Took it apart,most screws were loose,it was also quite dirty inside.

Gave it a good clean with a soft makeup brush(wife non to pleased).

Put it back together making sure all screws were adequately tightened.

So far it works perfectly again :)

As you can see I did nothing much in the way of repairing but it works again.

Just thought I'd share my success story with you all and to give you a bit of hope.
[8525, TyTN, MDA Vario II, JasJam General] 754boy:
Wow, with all these success stories, I seriously need to gtry this on my TyTn. I'm gonna do it as soon as I get home from work today for sure :D
[8525, TyTN, MDA Vario II, JasJam General] firlando:
Hi all....

I've just broken my Dopod 838 Pro front keypad PCB, I try to fix the white screen issue and put some rubber and it sucess, but in a few day the whitescreen occur and the dpad hung up. I try to heat the IC with blower and found the IC was broken because I used the blower to hot. somebody can help me to find where to buy this board? I just looking around web but the price to expensive around $50 if someone can help me or has a recommended seller please let me know. FYI I live in indonesia...

Thank you
[8525, TyTN, MDA Vario II, JasJam General] tommy3001:
Works

Really thanks, I tried the method of the thread and now D-Pad seems to work

and	whites creen no longer appears :D :D :D.

Thanks.:)
[8525, TyTN, MDA Vario II, JasJam General] sincap:
Your share appreciated "alkizmo"

I had same problem with my SPV M3100, with your detailed instruction (with pictures too) ,I have repaired my M3100 too.

Without your share and help My M3100 would be brick.

Thank you so much
[8525, TyTN, MDA Vario II, JasJam General] utak3r:
I confirm that... last year I did the same and all the problems are gone :cool:
[8525, TyTN, MDA Vario II, JasJam General] donpande:
Another thing to try..

Hi, I bought a replacement PCB to fix my pad, but it didn´t work.

All the lights came back, but the buttons didn´t work.

After a little research I took of the gasket shown in the image and voila! Everything working again.

Edit: I forgot to mention that I cleaned EVERY contact before mounting it again. I did it with alcohol and a toothbrush, jeje.

Good luck!
[8525, TyTN, MDA Vario II, JasJam General] shaggyleo:
did u use alot or alittle
[8525, TyTN, MDA Vario II, JasJam General] madefree:
Hey U all,

Ive have the wonderful "white screen" and have been reading 40 pages of "fixes" and workarounds and someone posted the pdf files of the Xilinx chip and they are addmitting that their solder job works loose, and causes a "white screen!"

SO

if you place foam/ tape / bandaids, whatever in the d-pad area, as a expander, the chip is pushed down some and makes better contact and seems to "fix" the problem, which cound loosen the chip by slightly dropping even on a soft surface, HEAT and cooling ETC!

here http://xdaforums.com/showthread.php?t=321163 with 46,000 views

Here http://xdaforums.com/showthread.php?t=303872 with 23, 000 views

Does the amount of views tell you that there is a problem? Or is everyone just bored!

And I didn't check howards forums

And if that many replied, than 1000s or 10s of thounsands of Hermes, 9100s, Qtecs Etc Etc were self-destroying and their xilinx chip popping loose from the mother board.

Some got a partial fix by putting foam in the d-pad area where the chip is coming unsoldered!

Got the chip supplier's admitting their chip was soldered wrong causing most of the "white screen" problem! With Pdfs of proof!

See attachments!

Most all of the replies state it started AFTER warrantee was out, and the chip company even included a graft to show the same time line for the chip dislodging because of wrong soldering!

hermes "white screen" and ALL the like models, may need a RECALL and a NEW device!

HTC has to know about the bad looser chip a year ago but seem to have become corporate muted on the FACTS!

Even tho it isn't HTC direct fault, except the bad designed d-pad supports, they should of stepped up to the bat for us HTC users!

But that is why "management" gets paid the BIG Bucks so they can HIDE stuff!

Many models involved in this not just the 8525/ Hermes/ TyNT ETC maybe tens of thousands!

Anyone have a out of work pro bono lawer who knows class action law suits?

I might settle for a new device!

Thanks, Im ranting,cause my toy is broke!

PS I don't have the clout to upload. . . I get a

XILINX 1.pdf:

Your file of 139.3 KB bytes exceeds the forum's limit of 19.5 KB for this filetype.

Xilinx 2.pdf:

Your file of 68.9 KB bytes exceeds the forum's limit of 19.5 KB for this filetype.

So that's out!

Sorry!
[8525, TyTN, MDA Vario II, JasJam General] kopteri:
I have now tried this three times and still can't get my TyTn to work. None of the buttons on the frontside are working.
[8525, TyTN, MDA Vario II, JasJam General] madefree:
That is how the symptoms on my TyNT started, without dropping, bumping or what-ever!

Here is ONE of the fixes that was sent to me at . . .

http://xdaforums.com/showthread.php?t=321163

It's an awesome fix for some!

I have SquareTrade warrantee, it takes over after the 1st yr. runs out, so I'm going to use it!

I thank xda, and all here for their dedication (sp?) on keeping the "help" coming.

Some of the best bunch of people on any forum! xpecally the ROM cookers, super!

later!
[8525, TyTN, MDA Vario II, JasJam General] sincap:
white screen turned back

I am sorry to say that but " white screen" problem have started to occur again.:mad: I put foam back of D-pad and tried many thing but I couldnt get rid of that problem.:confused:

Did anyone found any permanent way to solve this hardware problem?
[8525, TyTN, MDA Vario II, JasJam General] Sherio1000:
jtf,

Is your phone working perfect now? can u explain more what you did? Do you think an electronics repair shop could do this for me? how did you apply the flux?

Thxs
[8525, TyTN, MDA Vario II, JasJam General] coderbie:
thanks to your right directing to the problem, i have been able to fix that weird white screen problem, which is hardware related. i have put two pieces of foam on the board. before that i unscrewed those too tiny two bolts and thigten them again.

thank you
[8525, TyTN, MDA Vario II, JasJam General] pahall:
My fix for the White Screen of Death

After much trial and error and taking apart my 8525 about 20 times, using the aforementioned links/pictures (which were a great help, thanks to you all) My repair needed pressure on the long connector/ribbon cable the goes between the screen and the base/motherboard (mentioned before). I accomplished this by folding a piece of paper napkin so that it was about 1/2" wide and 3" long. I laid it over the connector. The best way to explain this without pictures (They did not come out and I am not taking it apart again) is to say the paper extends from the right side of the "ok" button to the Down Arrow button when looking at the keyboard. There were 2 foam bumpers that it sits between. You will see them when you get that far.

[/IMG]

The trickiest part after figuring out what was loose was to get the right amount of pressure without bowing out the keyboard to much. In my case the napkin was folded over three times. Then when reassembling, where the outer case connects to the bottom of the keyboard just in front of the space bar, I had to apply a little extra pressure to get it to sit right.

Take your time, get the right tools.

Good luck
[8525, TyTN, MDA Vario II, JasJam General] aaron11193:
For the D-Pad not responding problem, has anone tried cleaning the contacts on the ribbon cable and the board with marine-grade contact cleaner?

It works wonders on Sega and Nintendo cartriges :)
[8525, TyTN, MDA Vario II, JasJam General] leebo:
Fix Killed Slide Out Keyboard

I performed the fix on my 8525 this past Saturday after losing my Fuze:mad:.

I had to do a hard reset afterwards because the OS didn't seem to be running right and my battery would go dead after about three hours even if I didn't touch the phone.

Everything seemed to be working fine after that. I was pretty happy, until yesterday I realized the slide out keyboard is dead! I had unplugged and replugged the ribbon cable several times to clean the contacts, but I'm certain I reconnected it correctly.

I also noticed the PTT button was not seated correctly and tried to pry it loose so it could extend out of it's hole. I cannot record tags for voice dialing either. The voice dialing program opens and gives an error message that no tags are found then it closes.

I'm going to open it up today and check things out, just wanted to know if anyone had run into this issue after performing the repair?
[8525, TyTN, MDA Vario II, JasJam General] MikeChannon:
Just to be clear, which fix are you talking about , the pahall one? This is not a fix I am familiar with, but it occurs to me that too much padding as the author says, may put excess pressure on the keboard. This could mean that a letter is being permanently pressed and stopping other key presses.

Otherwise the slide out keyboard connector shown here:

is normally one of the more straightforward connectors to deal with (prise up and push in type)

Regarding the voice tags. The hard reset you did will have wiped any previously recorded tags, but I'd have to think about why you cannot record new ones (assuming the button now works ok)

Mike
[8525, TyTN, MDA Vario II, JasJam General] leebo:
Thanks Mike. I had missed the ribbon cable for the slide out keyboard. It was tucked under the mainboard. Works now.

As far as the voice dialing, I think 5 months of not using the phone helped me forget how to record voicetags. I thought I had to do it from the voice dial program. I guess you do it from the address book. Works now!

So I "think" I have it working 95%. Only thing is the function keys aren't right. When I hit function and then a key, some of the charactors are correct and some are not.

For example, function : produces a - (or the other way around, I can't remember right now). But I guess I can live with it.:rolleyes:

Thanks again.
[8525, TyTN, MDA Vario II, JasJam General] drakkahn:
The issue with the characters might just be your language setting. Install schapps advanced config and change the language to chineese. Doesn't make sense, but it works.
[8525, TyTN, MDA Vario II, JasJam General] 8526WM6:
So far so good...

I did the whole procedure but didn't clean any contacts at all. I unscrewed the two small srews holding the dpad connector in place and checked for broken connectors. All looked ok. I positioned the connector back in place putting pressure on it and checking if it clicked into place it seemed to want to pop back out. Therefore, I put even pressure on it with one finger while screwing in the both screws and being careful to put equal pressure on both screws until both pretty tight. The next step is where I chose a different piece of foam to use. I used a foam packing peanut. This was more spongier and can be compressed easier. I cut it to a 1/8 inch slice and made sure it was cut so that it would sit between the two screws (NOT ON THE SCREWS) and secured with some onesided adhesive tape. I could feel a little pressure putting the main board back over the connector but it was fine as the foam compressed with no problem.

I been using it extensively for 3 weeks now with no WSOD. I will continue to report if the WSOD comes back. Good Luck!
[8525, TyTN, MDA Vario II, JasJam General] wagonis:
I just followed the instructions in this thread on a broken Cingular 8525 I bought for $50 and now it works perfectly! I've been using the crap out of it for about a week and all is still good. I didn't clean any contacts, all I did was place the small strips of foam on the 2 spots and all is good.

Thanks for the write-up!
[8525, TyTN, MDA Vario II, JasJam General] leebo:
Thanks! That did the trick. Well, not changing it to Chinese, but there was actually a setting under "keyboard" for "AT&T".

That is different than "English" because they tell HTC how they want their keyboard layouts to look.:D
[8525, TyTN, MDA Vario II, JasJam General] 8526WM6:
Still working like a champ!

Going on 5 weeks no sign of WSOD or other malfunctions. I believe the key is proper placement of the foam and tension on the DPAD connector between the screws. I won't make another post until WSOD start coming back...so if you dont see another post by me...good luck with your repair.
[8525, TyTN, MDA Vario II, JasJam General] navarde:
similar issues

Well is great that the WSOD probably has a solutions which of course i've tryed it aswell an it seems working fine. The only issue now w/ my HTC 8525 is that it wont stay on i had to re-turn it on every 2 min. It goes off every time i eather open the keeyboard or a sudden movent , of course i am not able to use it. please give some feedback if any of you guys had any similar issues
[8525, TyTN, MDA Vario II, JasJam General] MikeChannon:
One of the internal flex cable connectors is not fully inserted or the battery is loose against its contacts. (worst case the gold battery contacts have a cracked solder joint.

So, easiest first thing to try is this:

If this works then you just had a loose battery.

If that does not work, then You need to dismantle again and make 100% sure of each and every flex cable connection.

Mike
[8525, TyTN, MDA Vario II, JasJam General] alkizmo:
wow this thread is still on the top page after I was gone for years?

Well I'm glad people picked up on my work to continue helping others.

I still have my hermes, but I havent really fiddled around with it in years :p
[8525, TyTN, MDA Vario II, JasJam General] rodnitski:
excellent forum and very informative, a great community to be a part of:

I did the whole procedure about 7 or 9 times now that I'm getting so good at disassembly and reassembly I could be working in the factory :D. I have diassembled the phone down to even removing the LCD screen and upon reassembly inspected, verified the ribbons have no cracks, all the connectors are attached properly, I even have "tighten" the connectors by "adjusting the pins inward for better contact. After a hard reset (sometimes 3 hard resets) I get the HTC logo, the carrier logo and on the blue Windows page it fades to white :(. I can hear my alerts buzzing and my alarm for appointments sounding BUT still no screen (white). I can hard reset again and the same thing, HTC logo, carrier logo, Windows....fades to white :mad:.

I have tried the foam spots, I have tried the different pressures of the d-pad, lossened up the screws, tighten the screws. I'm almost to the point of giving up and selling my hermes for parts....well almost.:rolleyes:
[8525, TyTN, MDA Vario II, JasJam General] sopel87:
is this xilinx chip??

photo of my HTC Tytn
[8525, TyTN, MDA Vario II, JasJam General] m1n1m1:
hm if you can see the htc logo at the beginning then I think it's not a hardware related thing

maybe you memory is somehow damaged and now can't send right informations to your display

well I had a Whitescreen 2 times.when I had that I couldn't even see my htc logo, it was already white there, so I think yours more a software problem

After di- and reassembling it worked again for me.

You should try to flash a rom if you can
[8525, TyTN, MDA Vario II, JasJam General] rado_penev:
camera problem after d-pad fix

Hello all. I dropped my phone and it started to give white screens after longer use or when it get warm.

I decided to do what is described in this topic - a D-Pad connector fix. I cleaned it and tighten the screws. It works, the white screen is gone.

But now another problem appeared. The phone has excessive battery drain - 200 to 99 ma. Also the camera is not working - when I click the camera button - a message appears, that says that the shortcut to the app for the camera is missing. If I try to start the camera from the menu - it does nothing. The flash light application (CandleLight) loads, but the flash does not work too.

If you have any suggestions - please help.

PS:I will try reopening the device later.
[8525, TyTN, MDA Vario II, JasJam General] MikeChannon:
Yep, re-open, double check the scroll wheel assembly is correctly fitted and the camera's push on connector is firmly seated.

Mike
[8525, TyTN, MDA Vario II, JasJam General] rado_penev:
Thanks Mike.

I am sure that everything is in place. But the problem is still there :(

However, I tried without the camera module, and the phone is working fine, the flash light is working and the battery drain is gone - 23ma.

I think that there is a hardware problem with the camera module. I will try with an older WM5 ROM - if it's not working - maybe I have to by a new camera module.

PS: I downgraded to the official WM5 from T-Mobile, UK. Still having the same issues. Any ideas are appreciated.
[8525, TyTN, MDA Vario II, JasJam General] joonipar:
Genius

This totally worked! I just used some paper shims in those two blue locations and the screen came up for the first time in the year that it had been sitting on the shelf.
[8525, TyTN, MDA Vario II, JasJam General] rado_penev:
Hm, I reopened the device, updated from the official rom to custom WM6.5 and now the phone works with camera and flash light and no excessive battery drain. Very strange to me, but I am happy that my Hermes is back :)
[8525, TyTN, MDA Vario II, JasJam General] afr33s:
NOT white screen but funky colours!!!

Hi. I did not want to start a new thread as this one seems to have everyone's attention.

I cracked my Hermes screen and so replaced it with one from a Wizard which I was led to believe is the same (it fits and connects up properly). After stopping the white screen issue by ensuring th keypad connector is in properly I thought I had it fixed, but my screen is still slightly BLIGGERED:(. See the screen shots. Any help or advice would be most welcome... I fear I will be told that I am using an incompatible screen!

Thanks!
[8525, TyTN, MDA Vario II, JasJam General] alkizmo:
Looks like a misaligned flex connector. You know that flex connector on your screen? pretty much the ONLY connector for the screen.

It's very easy to misalign it.
[8525, TyTN, MDA Vario II, JasJam General] afr33s:
Thanks for the suggestion...

How sure are you? Can I get a second opinion :) I'd rather not dismantle my Hermes again if I'm not 98% positive I'll fix it.
[8525, TyTN, MDA Vario II, JasJam General] x86:
I fixed my white screen (so far so good) with some white foam over the connector. It also fixed a screen alignment problem which has 1mm of the bottom screen showing on the top- both fixed!

My JasJam now is very tight, which is great, but it makes a slight squeek (plastic on plastic sound) when sliding the screen out, which it never used to do. But I am thinking of using some Singer sewing machine oil on the screws next time i pull it apart.

I cannot get the dam peice of rubber for the reset back in its place properly.. anyone having this problem? how to solve?

cheers everyone for help & comments!