yashsingh1/xdaforums huggingface dataset:
[X Style (Pure) Q&A, Help & Troubleshooting] illogic6:
Probably going to have to return because my top speaker was broken out of the box.
[X Style (Pure) Q&A, Help & Troubleshooting] housry23:
You can. HTC made it available for everyone. Just download it from the Play Store. [emoji6]
[X Style (Pure) Q&A, Help & Troubleshooting] succumbtothegreater:
I'm returning it today. Sprint won't activate it and I really don't want to wait until they receive all the IMEIs from best buy and amazon units. Nexus 6 is $350 on BB so that's my calling, unless someone really thinks to tell me this is worth it.
[X Style (Pure) Q&A, Help & Troubleshooting] devsk:
The only apps on play store from HTC are transfer tool, fetch, power to give and re. I don't see Zoe. You got a link for me?
[X Style (Pure) Q&A, Help & Troubleshooting] rjayflo:
Cancelled my order. I'm going to wait for next year's X...plus I'm not big on the sd808 chip
[X Style (Pure) Q&A, Help & Troubleshooting] housry23:
https://play.google.com/store/apps/details?id=com.htc.zero

There you go, but I'm in the USA. I'm not sure where you're at, but it works here. I'm also not rooted yet, so....IDK.
[X Style (Pure) Q&A, Help & Troubleshooting] akellar:
Sending mine back. Possible I pick one up from Best Buy or Amazon in the future but I can't deal with Motorola's industry worst customer service any longer.
[X Style (Pure) Q&A, Help & Troubleshooting] gpz1100:
What issue are you having?

I'd be buying from amazon most likely, 30 day return and 5% back via discover.
[X Style (Pure) Q&A, Help & Troubleshooting] akellar:
I have had so many issues with Motorola it would take hours to spell them out. For example, they cancelled my MotoCare for my Nexus 6 on accident 3 months after I bought it but never told me. Now it's taken them 3 weeks to process a refund for it (which I still haven't received). I tried setting up an exchange for my Moto X to get a different Motomaker setup (allowed one time) but they processed that wrong and never showed the exchange in their system. Chat couldn't simply tell me this which resulted in me being on the phone with them for over an hour (most of the time on hold) while being transferred to 3 different departments. There's more but you get the idea. I should have held my ground when I said never again after the N6 issues.
[X Style (Pure) Q&A, Help & Troubleshooting] gpz1100:
You're better off buying the simple black model from amazon and calling it a day. There's bound to be glitches given all the variations you can order this thing in.
[X Style (Pure) Q&A, Help & Troubleshooting] vacaloca:
Returning for a few reasons:

Screen visibility from off-center is horrendous compared to my GS5 -- definitely variability in brightness and white balance is not as great. There was also some rainbow banding from off-center viewing angles (yes, the screen protector was removed)

Accelerometer/gyro was busted ... couldn't get it to work despite changing the menu settings or running test apps and don't feel like waiting for an exchange.

Phone seemed to work fine on Verizon with data/texts/calls FWIW, so there is that.
[X Style (Pure) Q&A, Help & Troubleshooting] ErikHellstrom:
You could try activating it with Ting as holdover until you can get it back on sprint. It's got a $6 a month base rate.
[X Style (Pure) Q&A, Help & Troubleshooting] succumbtothegreater:
Thanks man, but just as a last resort today, I decided to try activating it on Sprint's website and it was recognized immediately! So no I am not returning the device, I'm loving it right now ??
[X Style (Pure) Q&A, Help & Troubleshooting] samven582:
Returning due dust behind camera
[X Style (Pure) Q&A, Help & Troubleshooting] nikeman513:
Your returning for that? Why not exchange?
[X Style (Pure) Q&A, Help & Troubleshooting] dorkythegreat:
Are there anyone experiencing No SIM card message even after insert functioning nano SIM card on the slot?

I've been speaking with Motorola chat representative and he told me there are some customers currently experiencing issues with activation. I really don't understand why they wouldn't allow me to simply process through exchange process but enforces me to wait for next 24-48 hours.
[X Style (Pure) Q&A, Help & Troubleshooting] devsk:
Its not compatible with my moto G. That's why it does not show up in my play store on the phone. I will know if it works on my MXP when I get it this week.
[X Style (Pure) Q&A, Help & Troubleshooting] gpz1100:
What a load of cr@p. Very circular dialogue one gets with a non native english speaking rep!@# Demand they exchange the phone or sent it in for a refund and reorder from amazon.
[X Style (Pure) Q&A, Help & Troubleshooting] dorkythegreat:
I am still waiting on the phone line as the telephone service representative redirected me and no one answers the phone for another 45 minutes. I've been speaking with another representative via chat, and now I have a redemption code that has wrong configuration that excluded bamboo wood back and has some weird address that I don't know at all. WTF.
[X Style (Pure) Q&A, Help & Troubleshooting] ambervals6:
Good luck returning to motorola. They got the ****tiest customer service. Even after you return it, their accounting department will make you wait months before issuing refund.

Sent from my SAMSUNG-SM-N920A
[X Style (Pure) Q&A, Help & Troubleshooting] makapav:
Yes, it took a few hours but sorted itself out after that and I got signal! This was on T-Mobile in an area with less than 1 bar signal typically.
[X Style (Pure) Q&A, Help & Troubleshooting] taphius:
Mines going back, volume from speakers for notifications is unacceptably low. If there is any noise at all in the room I cannot hear it, the note 5 and g4 I have are far, far louder.
[X Style (Pure) Q&A, Help & Troubleshooting] [bman123]:
I'm keeping mine. On page plus I got 5hrs and 46 minutes screen on time off a full charge today. Phone was off the charger almost 18 hours too. I'm very happy with this phone, the only way I'll get rid of it is if moto doesn't update it
[X Style (Pure) Q&A, Help & Troubleshooting] vnphantom:
OP here... I'm starting to see some glitches on LCD screen. And sometime, the touch screen wouldn't respond for a split second, then back to normal. I'm starting to have some doubts about Motorola's QC... Hmm.
[X Style (Pure) Q&A, Help & Troubleshooting] [bman123]:
What glitches on the screen? I haven't had any issues except for the random browser stall but I have a ton of tabs open
[X Style (Pure) Q&A, Help & Troubleshooting] nikeman513:
All these negative comments about Motorola got me freaked out... I heard they will get Android M first. Nexus 5 I like, but will only have 2GB if RAM and same processor. Camera won't be as good, Nexus 6 is just flat out fugly, no denying that. I need a new phone and there isn't really anything next gen out there except iphones 6s and I've never bought an iPhone. I might have to though... This has me worried. I've seen some heat issues, but I haven't had problems with that besides speaker being a bit too loud and popping from time to time, just turn it down at that point and signal randomly dropping during a call, never dropping call though. That's just ATT though...
[X Style (Pure) Q&A, Help & Troubleshooting] daryllh:
You never owned a Oneplus One I take it.
[X Style (Pure) Q&A, Help & Troubleshooting] vnphantom:
Some very minor, random screen flickers. I usually have my phone mounted on my car cradle and once in a while, as I go through road bumps, the screen would flicker like its connector is loose or st. Hence my concern about Motorola's QC.
[X Style (Pure) Q&A, Help & Troubleshooting] ClubDownforce:
I'm on the fence. I hate the size of the Nexus 6 that I was using prior to getting this, but I immediately noticed the fact that they seemingly lessened the quality from the N6 to the X (my N6 was a fairly early model as well).

When I opened my new X, I noticed that the screen and frame are put together crooked, and I have a fairly substantial lip near the top and on the bottom of the phone due to the misalignment. My power button feels like a 2 stage camera button.

I'm also seeing what I'd call a fair amount of lag/stuttering, and I get this strange bug where portions of my screen become unresponsive to touch. It won't let me select an item in that part of the screen, but tapping there then dragging allows me to scroll like nothing is wrong. If I turn the screen off, then back on, everything works fine. It's not specific to a certain app, and its very sporadic, but it happens a few times a day. It almost feels like the G4 I used for a couple days when it was first released.

Oddly, my speakers are great, and I'm finding my battery life to be acceptable.

I want to like this phone, so badly. I'm on Verizon, so I really like the fact that this gets updates directly from the manufacturer rather than the carrier.

Maybe I've got a bad one, but I'm not sure that I want to send it back for another, just to inherit a new set of problems. My alternatives aren't ideal either: Pick up a G4, go back to the N6, or grab an iPhone 6 Plus.
[X Style (Pure) Q&A, Help & Troubleshooting] jonathanbailie:
You definitely have a bad unit. I, and probably most of the rest of us, don't have those issues. My phone is well-built, with solid buttons and a straight frame/body; even the wood backing has the same amount of gap/seam all the way around.

I think if you get a replacement, you'll be much happier.
[X Style (Pure) Q&A, Help & Troubleshooting] ClubDownforce:
Yeah, I'm going to give it a couple more days with the phone, then contact Motorola for replacement as long as I still feel OK with everything else. Debating on paying the extra 50 for 32 gigs as well.

If you return a motomaker unit, do they just let you build another, then send yours back and wait for the new one to arrive?

Motorola chat online should be able to assist with my return, right?
[X Style (Pure) Q&A, Help & Troubleshooting] Oaklands:
Great. This is one of the reasons I am retiring my LG G2. I can never hear the notifications. It is strange. Most are saying the speakers are loud but now we are hearing problems with notifications.
[X Style (Pure) Q&A, Help & Troubleshooting] [bman123]:
I don't have any issues with notifications, they are loud and clear, I also don't have speaker issues.

I got my moto x at best buy and inspected it before I bought it
[X Style (Pure) Q&A, Help & Troubleshooting] hello00:
you might not have noticed it but they all do have the pop speaker issue
[X Style (Pure) Q&A, Help & Troubleshooting] oneandroidnut:
Returning asap. Already got my FedEx return label from moto, just over 24 hours after getting the device. Worst $480 I've spent on a phone. Nothing wowed me.

Positives-

Micro sdcard slot is always a huge positive.

Unlockable/root is always nice to have but my note 4 developer edition has this as well.

Somewhere in the middle-

Screen was meh. Not near the panel my note 4 is. Side by side with same image didn't look close.

Camera was ok. Once again I felt the note 4 photos looked just as good if not a tad better then the moto x. Pretty sad for a 21 mp camera and almost a year later then that note 4.

Pure Android or should I say simplified Android. It is ok but lacks features I like in touchwiz. The active display is a gimmick to me same with flicking the wrist to turn on camera. I can double tap the home button just as quick to open camera.

Negatives-

Heat and battery life. Oh my let me tell you I had to switch my phone out at lunch it was so bad. Went home and got the note. Moto x was 95-100° all morning and was dead quickly. Mind you the most intensive thing I did was browse the web and forums and some texting. A little compassion of the note 4 sd805 I can't get to 100° unless I play a game or something. In the same conditions as moto x it's temp is 88-92° been watching it like a hawk.

Speakers......um I was expecting boom sound quality speakers and got nothing of the sort. There was like no bass or anything I mean c'mon Motorola.

Non-removable battery. Always not good in this day in age.

Benchmarks and overall speed. Can't beat the note and it's newer. I find it a shame.

Call quality/loudness. Worst I have ever seen!!!! Had to turn up all the way and could barely hear still. Called moto about returning it and they couldn't hear me and I was breaking up and they were doing the same on multiple calls from multiple locations. Terrible terrible terrible. Had to fill out online for return.

Going to continue to rock the note 4 developer edition and probably try to get another note 5 but 64 gb

Nothing can compete with those notes imo
[X Style (Pure) Q&A, Help & Troubleshooting] taphius:
The speakers themselves for videos and such are quite loud, for whatever reason on mine, notifications are about half the volume. Factory reset did nothing for it
[X Style (Pure) Q&A, Help & Troubleshooting] nikeman513:
I think I will return mine until the Nexus is released and I see what's happening on development side. So far, things are moving a bit slower than they were for my OPO and Nexus 5. There were CM cleaner versions and better kernels out within a week of products launch. I'm guessing this isn't picking up a lot of devs attention. This may have to do with Motorola and how they are not standing by the whole unlocking thing, it might also have to do with devs going with Nexus 5 in less than a month for probably $100 less. Maybe even Nexus 6. I just keep hearing things about this phone having issues and I'd rather just take it to BestBuy and wait it out and see what happens over the next month.
[X Style (Pure) Q&A, Help & Troubleshooting] jonathanbailie:
I haven't returned anything to Moto, but from what I understand, they give you store credit that you can use to build another device if you want. I could be wrong about this but the Moto online chat will be able to clarify things.

Have you decided to keep it or not yet? Honestly, I'm not having any of the issues that are listed in this thread. Keep in mind that the people with problems are the most likely to post about it, while people who have no problems are much less likely to post.
[X Style (Pure) Q&A, Help & Troubleshooting] ClubDownforce:
I got a prepaid overnight label from Moto yesterday. I'm sending mine back, then reordering a new one. I didn't see much point in expediting it since ship dates are pushed out until next month anyway [emoji53]

I'm still using it, because I'm really dreading going back to my Moto E (2015) or my Nexus 6, so I think that tells me something about the phone, haha. I'll be boxing it up this afternoon, looks like it gets overnighted to Texas.

I'm going to get a 32gb instead of 16 this time, I'm also debating on keeping the red leather or not. The paradox of choice, life is hard. [emoji1]
[X Style (Pure) Q&A, Help & Troubleshooting] jaseman:
Keeping mine. I have ZERO issues with the speakers! No pop for notifications (despite someone saying that they all do) sound is loud and clear! I use Nova Launcher so I am able to do just about anything I want or need with this phone. Replacing an S6 Edge. I still think that those with speaker issues got the earliest batch. I have seen it happen with other phone releases before. Mine arrived in what I feel was the second wave...maybe because of the design I chose on Moto Maker. Even though I ordered on the second day of release/pre-order directly from Motorola, I did not receive mine until several days later than most. Could be that mine came from a later batch that does not have the issues others are experiencing!
[X Style (Pure) Q&A, Help & Troubleshooting] fgarcia10:
I'm keeping mine, no issues so far. Love the phone. I have the note 4 from work and it is a good phone but I like the the Moto more. The screen does not have the colors of the note 4 but is not bad either, I like that the colors are not over expose. We all have our opinions I guess. It is a great phone, no regrets here :)
[X Style (Pure) Q&A, Help & Troubleshooting] Irieone:
I have had mine for a week. I have the issue with notification volume too. However, it seems to be specific notifications that have low volume? Like default Hangouts sound, Instagram, FB, and eBay are plenty loud. BUT if I get a Gmail notification or SMS notification the volume is low.

Otherwise, my build quality is perfect. I have a few more days to decide whether I keep it or not. I really don't see it as a huge step up from my M8.
[X Style (Pure) Q&A, Help & Troubleshooting] footballer62:
Just dropped mine in Fed-Ex box for return. Not keeping.

For me it was the screen. I do a lot of off axis viewing during the day (look at it in my desk drawer at work) and this screen was terrible for that.

For starters, the screen is kinda tough to read off axis (unlike my 2014 amoled which was totally fine, minus a smidge of color loss), and the active display is atleast half as bright as it use to - obviously to save battery on the lcd. Combine the 2 and I could barely read the time on my phone, much less quick glance a text or email.

I did miss my deep blacks, and the size was a tad cumbersome, but the screen easily pushed it back to return territory.

I'd honestly pay $100 extra right now for an Amoled model because I liked the rest so much. Just that screen.
[X Style (Pure) Q&A, Help & Troubleshooting] CrozB:
It's A Keeper!!!

Keeping this phone for sure. Coming from the Note4 developer edition the pros of this phone outweigh the few cons for me! Read on if you want to know the whys. But in short, I LOVE this phone!!!

PROs

•	Size and holding in 1 hand is easier than the note 4 and smashes the Nexus 6.

•	Screen. While I miss the "true black" of super amoled, the colors seem less saturated and more true to me.

•	Brightness - Easier to see than my Note 4 in direct sunlight, even with the N4 using the overbright feature (see sample). Docks on my motorcycle so this is a must.

•	MotoVoice with Google Now works great... It just works better, all the time, with the screen off etc.

•	The Moto X Pure seems to hear/understand my voice commands better than my note 4, especially at distance.

•	Car integration - all bluetooth integrations in my car work better on the XPE than with my N4. Voice commands, Google Play Music etc.

•	Front facing speakers sound great. No popping/crackle for me even at high volumes. On my note 4 I would often have to cup my hand around the rear speaker to hear YouTube videos.

•	Love that the bootloader was easy to unlock with little hassle from Motorola. Paid $750 for my Note 4 to have an unlocked bootloader! The XPS is $300 less.

•	Love the custom look. Hated the wait, but glad I did it.

•	SD Card is a nice plus!

•	Water repellent. Docks on my motorcycle so it is really nice not to have to take it off if it starts to rain.

•	U.I. - No more TouchWiz. I am pretty happy with Motos basic UI. Might go to CM 12 when it is released for this phone.

•	I also have to give Moto props for putting all carrier chipsets in the phone. Nice to know I can bail/switch without the need of getting/selling phones
​

CONs

•	Using as an alarm clock, I miss the true black of the Super Amoled on the Sammy Phones

•	Power and Volume on the same side makes it harder to put in to car mount/cradle

•	I will list the lack of stylus, but I don't miss the uncomfortable bump at the bottom right of the phone where the stylus docks.​
[X Style (Pure) Q&A, Help & Troubleshooting] kendive:
That why I bought one on Amazon really easy to return if I need to. I should have it in a few days.
[X Style (Pure) Q&A, Help & Troubleshooting] markwebb:
It's a Keeper!

After owning a week, I have battery tamed with a few tweaks without messing the MOTO experience too much and right where I want it. Standby time is excellent (which is more important to me than SOT). Camera is vastly improved. Form factor is nice. Screen is crisp. Sound is improved over N6. SD card storage is handy. Price is worthy!

Now that Motorola has released the kernel source, let the fun begin!
[X Style (Pure) Q&A, Help & Troubleshooting] scarysquash:
Keeping... but sending it back and getting, hopefully, a better one. Mine has a scratch on the bottom right out of the box and speaker crackling/popping. Today is day 14 some hopefully it's not too late for the exchange...
[X Style (Pure) Q&A, Help & Troubleshooting] paullu:
I noticed Samsung phone all get hot as hell after some game sometime even not using just put it in my pocket you can feel so warm.that is what i had Samsung phone before note 3 and s3. Never want to buy Samsung phone again
[X Style (Pure) Q&A, Help & Troubleshooting] bruciebabie1963:
Returning: not impressed. 4K video recording makes unit get very hot and battery is really awful . Getting a note 5 off eBay for 650.00. My brother has the note 5(international ) and battery life is like 5 to 6 hrs. The most I can get on my Moto is barely 3 hrs,plus the top speaker is rattling, sounds weird.
[X Style (Pure) Q&A, Help & Troubleshooting] cliffr39:
I'm also returning. Just not impressed. Wish they had 2 different size screens to pick during customizing, that would have been awesome.

Pros:

+ Gets just a slightly stronger signal in my house than my Samsung Galaxy S6

+ Sound is great

+ Fast charge really is fast

+ Strong vibrate motor

+ microSD card slot

Cons:

- No AMOLED to really enjoy the Moto Display like previous models.

- A tad too big for me, prefer 5.1 - 5.5 inch

- Battery isn't any better than my S6 in my daily usage.

- Camera doesn't do very well with anything other than bright Sunny days for me. Indoor shots (even with decent lighting) are all blurry every time.

Personal preferences:

I do find that I like the physical home button on the S6, but don't mind the on-screen buttons of the X.

I enjoy the multi-window feature of the S6.
[X Style (Pure) Q&A, Help & Troubleshooting] PolishDude:
I thought i read somewhere that Moto extended their return policy to 30 days on the Moto X Pure? Pretty sure there was a link too but cant find it now?
[X Style (Pure) Q&A, Help & Troubleshooting] CrozB:
It is30 days for Californian's. 15 days for everyone else.
[X Style (Pure) Q&A, Help & Troubleshooting] pcsperson:
When you get click through the return menu on the Motorola website, is says 30 days now for everyone. It has a * by the 15 days wording.
[X Style (Pure) Q&A, Help & Troubleshooting] oneandroidnut:
My note 4 is fine and the note 5 when I had it was even cooler
[X Style (Pure) Q&A, Help & Troubleshooting] tranemonk33:
Confused

Are you going to exchange for another design or are you just returning it? What's the problem with the Royal Blue?

---------- Post added at 07:53 PM ---------- Previous post was at 07:49 PM ----------

That SOT seems really low... :rolleyes::crying:
[X Style (Pure) Q&A, Help & Troubleshooting] Edu616:
Guys a little help, I am having problems between buying the moto x pure edition or waiting till the 29 of this month to see what the google nexus 5X has to offer? I'm looking for a phone around the $400-$450 and those 2 seem to be the better option in that price range. Until now it seems that the moto x pure edition has better spces on paper (from what I have seen on leaked docs) but we all now that day to day usage is what is important. Any suggestions?
[X Style (Pure) Q&A, Help & Troubleshooting] Ulver:
I thought about waiting for the new Nexus too, but I've always wanted a Moto X. I've had all the previous Nexus devices so the Moto X is a nice change. You get the Nexus like software experience with the cool Moto features. Plus, the specs and look/feel are great.

Sent from my Moto X Pure Edition
[X Style (Pure) Q&A, Help & Troubleshooting] gpz1100:
It's only 10 days, a week and a half. I'm all for waiting. In fact, if I get this, it won't be until black friday or the following monday.
[X Style (Pure) Q&A, Help & Troubleshooting] Edu616:
I just decided and ordered one. Thanks.