yashsingh1/xdaforums huggingface dataset:
[X Style (Pure) General] tlbland0426:
I don't have MotoCare, just the manufacturer's warranty and after I unlocked the bootloader on mine it still shows Warranty Expires Nov 2016
[X Style (Pure) General] gpz1100:
Give it a day or 3 then check again. Warranty database may not be updated in real time.
[X Style (Pure) General] chipstien:
So does unlocking the bootloader void Motocare or not? I need to know so I can cancel it or not.
[X Style (Pure) General] jal3223:
I don't even think Motorola knows at this point. I just asked a moto rep on chat and she said that unlocking the bootloader doesn't void the warranty (even the regular one). With all the discrepancies who knows.
[X Style (Pure) General] tech_head:
The class action that will result from them voiding the warranties en masse.
[X Style (Pure) General] texdroid:
YOLO THUG LIIIIIIIFE lol just do iiiiit!!
[X Style (Pure) General] LymeWire:
i unlocked my bootloader yesterday before i even activated my phone and the moto site says my warranty expires September 2016 and i even talked to chat today to get my phone exchanged bc it has an LCD defect and had no problem getting that done, replacement order already put through
[X Style (Pure) General] ronwi2:
I unlocked my bootloader (2015 XP) about 24 hours ago, still shows I am under warranty. I have Moto Care (don't think that matters, just a data point.)
[X Style (Pure) General] brholt6:
I just received the email when I filed the incorrect warranty status claim. I mentioned in my claim that I had unlocked the bootloader. They said that it's showing them that my phone in fact is under warranty and the website just must be an error.
[X Style (Pure) General] Zebov:
Just chatted with Moto customer support and asked. Even after pointing him to a few threads (including this one), he said that he just verified with his manager and warranties will still be valid after unlocking the bootloader. I saved the chat just in case, so if anyone REALLY wants to see it I can post it.
[X Style (Pure) General] CJ-Wylde:
Please post up a redacted (Removing your personal information) chat log so we can all reference it in case anyone has an issue come up. Motorola is known for their excellent customer support and usually ignores unlocked bootloaders, which is good, but having that chat log may benefit someone at some time.
[X Style (Pure) General] nikeman513:
Agreed. We all know the issue of rooting the phones may void warranties, but we all knew how to reset the tamper flag on phones, now Motorola has a website to prove it, that's a different ballgame. Everyone gets upset and says "so what we've always known this", but we've also always known a work around...
[X Style (Pure) General] rm40f2:
n00b question, but since we all have to visit Moto's website and enter our unlock code to get the unlock key, won't Motorola know that we've already unlocked our bootloader? That's the point when Moto states all the deathly warnings. So even if we can reset the tamper flag, our actions have already been logged.

Not that I care (much). Certainly I would like to keep my warranty in tact, but these days I kind of expect to void my warranty by unlocking.

Edit: technically, Moto would have to *assume* that we've unlocked our bootloader because we got the unlock key. But I'm going strictly off the warnings that were presented when I requested said key.

Edit 2: I'm also assuming that each unlock code is tied to exactly one Moto X Pure/Style. I think that's a reasonable assumption, but as I said, I'm a n00b.
[X Style (Pure) General] nikeman513:
To most they change it to voided anyways. Some people have gotten away with it somehow. I think they unlocked then registered.
[X Style (Pure) General] nikeman513:
Most phones don't require a website to get an unlock code, so unlocking is only known through the phones tamper flag when received for RMA, which is able to be reversed. With Motorola's method, they know anyways now. It's smart, I'll give them that.
[X Style (Pure) General] jal3223:
I'm curious, what was the defect?
[X Style (Pure) General] rm40f2:
Gotcha. So simply by requesting the unlock key, we might have voided our warranties (barring an unlock-then-register progression)?
[X Style (Pure) General] LymeWire:
Dead pixel :mad:
[X Style (Pure) General] jal3223:
That's my main concern about the switch to LCD. I'm OCD about dead or stuck pixels. At least they are sending you another device though. Did you have to send yours in first?
[X Style (Pure) General] LymeWire:
Nope they sent me a PIN to remake a new moto X for free and sent me email with a prepaid FedEx shipping label in it and said that the phone must be shipped within 5 days of receiving my new one. I took the opportunity to change up my color combination for my new one as well
[X Style (Pure) General] Zebov:
Here you go.
[X Style (Pure) General] joshw0000:
So for the people who unlocked before activating, does your warranty still show valid? Did you buy Moto Care?

I didn't buy any extra coverage. I have 2 64gbs coming in Wednesday and I'll unlock them before I activate if that tricks the server somehow.

I know this is all up in the air and I rarely use my warranty but I'd rather it be entact if possible.
[X Style (Pure) General] jaben2:
I unlocked after activating, still shows warranty good until November 2016
[X Style (Pure) General] joshw0000:
How long has it been?
[X Style (Pure) General] jaben2:
I unlocked yesterday afternoon, then installed twrp, and rooted. Checked today still shows valid warranty
[X Style (Pure) General] BradleyUffner:
First thing I did after unpacking the phone on the 11th was unlock the bootloader. Everything looks good on the warranty
[X Style (Pure) General] joshw0000:
You bought the extra warranty though, correct?

I'm looking for someone who didn't purchase the warranty, has unlocked, and checked their device status several days (or a week) later.

Mine should be in tomorrow. I'll probably unlock both before I activate them.
[X Style (Pure) General] hbar98:
Maybe I can help with this.

I bought my phone on 9/2, did not purchase Moto Care with phone. Rec'ed phone, unlocked phone, warranty status showed covered until Sept 2016. Then I purchased Moto Care.

Everything shows like it is covered!
[X Style (Pure) General] joshw0000:
Cool. How long ago did you unlock? There system may take a few days to update the status.
[X Style (Pure) General] hbar98:
I received the phone on the 12th, and the first thing that I did was to unlock the phone (I knew that unlocking would wipe the device), and then I didn't get Moto Care until a couple days later. I kept checking the warranty status over the last few days, and it never changed from the original expiration date.
[X Style (Pure) General] slogar25:
This is exactly what I don't want happening either. My screen is cracked and phone technically is still under warranty but nothing hardware related will ever be covered again after cracking screen. Moto will not replace a phone with a cracked screen or water damage. I don not have motocare
[X Style (Pure) General] rushless:
Seems Moto would not have added the parity check for a firmware change and the scripted output unless the warranty is intended to be voided. JMO since why the work and resources to create if not for that purpose?
[X Style (Pure) General] SilverSurfR:
This is directly from the Moto Care Terms

If in fact unlocking the bootloader voids the warranty, your Moto Care warranty should probably be voided too the way I under stand this legalese.

I'll probably go with a SquareTrade as well just to avoid any possibility of a hassle later on.
[X Style (Pure) General] BradleyUffner:
Easy. It's boiler-plate code. Why bother writing something specific for each device when you can write it once and easily reuse it. Even better if the people think the warranty is voided and don't bother trying to submit claims against it.
[X Style (Pure) General] yanowman:
What method did you use for unlocking rooting
[X Style (Pure) General] hbar98:
The guide to unlock is here on the main page. http://xdaforums.com/moto-x-style/general/moto-x-style-how-to-unlock-bootloader-t3192140

To get TWRP, go to the development sub forum: http://xdaforums.com/moto-x-style/development/recovery-twrp-2-8-7-0-touch-recovery-t3200520

Read up on that, and there should be a link to the superuser beta you can flash in TWRP to root the phone.
[X Style (Pure) General] nags92:
I was really looking forward to buying this phone until i found out the pure edition is not available in the UK......i could get he style but I dont want to take the risk of unlocking and then bricking it or breaking the screen :( Even though i'm yet to brick a phone, you never know :P
[X Style (Pure) General] ErikHellstrom:
From Reddit:

https://www.reddit.com/r/MotoX/comments/3l6aa8/unlocking_the_bootloader_will_void_the_warranty/

[IMG="Unlock voids warranty"]https://i.imgur.com/6gxZXkE.png[/IMG]
[X Style (Pure) General] lucky_strike33:
Cant you relock the bootloader when you send it back for Warranty??
[X Style (Pure) General] Superguy:
I think the better question is whether it's considered a developer edition or not. While it's true that the warranty's voided under the standard warranty policy for non-dev devices, it didn't say if that applied to the Pure or not. The "standard" policy makes an exception for dev devices.

We have Moto reps on multiple sources saying yes and no all at the same time., even while citing "management." Moto needs to issue a press release stating once and for all what the policy is.
[X Style (Pure) General] ErikHellstrom:
A public tweet seems a lot like a press release.
[X Style (Pure) General] gpz1100:
Someone should tweet back asking why the pure isn't considered a developer device as the '14 was.
[X Style (Pure) General] racinwarrior:
FYI I have an unlocked bootloader and my warranty is still valid until 9/2016
[X Style (Pure) General] dmichael:
Same thing with mine.
[X Style (Pure) General] Oaklands:
I don't understand why someone at Motorola can't put on their "Big Boy Britches" and make a definitive statement on whether they are going to honor this or not.
[X Style (Pure) General] jeffreycentex:
I got my warranty status reset back to being in Warranty by hitting the Incorrect Warranty Status? link...
[X Style (Pure) General] pinoymutt:
Just asked them, and also linked to their warranty policy where is specifically calls out developer phones as being exempt from warranty invalidation.

If the 2015 Pure is not a dev phone, they really should have chosen a different name because this is causing serious confusion, made worse by the fact that no one (besides all the conflicting support folks at Moto) will definitively go on the record to say one way or the other. Should have just called it the Style consistently around the world. Wouldn't be the first phone that had multi-versions for different parts of the world with the same name...

I bet it's partly because they are afraid if they "officially" bless it as a dev device, they'll all of a sudden have an influx of n00bs who hardbrick their devices trying to flash who-knows-what because they read it on the Interwebs :D
[X Style (Pure) General] @rbiter:
Either way, hard to say because mot o is under lenovo's umbrella, and lenovo isn't all that stellar.

I'm thinking if lenovo is in it for long term, they won't try and worm.
[X Style (Pure) General] pinoymutt:
So it looks like we have an official answer (or at least as close to official as we're going to see). Matt (the Moto community manager) just replied with Moto's stance on the whole matter.

Bottom line - the 2015 Pure is NOT considered a dev edition, and technically unlocking the bootloader will void the warranty. Now some folks have gotten lucky with not changing yet, and YMMV, but the official party line is that once you unlock - warranty is void.

There was a follow-up question from someone asking if that also applied to MotoCare, and that is still being checked on.

So, not good news - but at least it's official news. Moral of the story, if you do decide to unlock the bootloader and Moto for some reason denies you a warranty claim - you can't cry about it.

https://forums.motorola.com/posts/cda80927a1
[X Style (Pure) General] Oaklands:
This is a bummer.
[X Style (Pure) General] slaytanic:
He should not have posted if he didn't know the answer to the motocare question as well. He could also be another rep who doesn't know what's up. He is a forums manager, not actual motorola warranty department or an official spokesperson, right?
[X Style (Pure) General] cyris69:
If it's true then that sucks, but either way I'm just glad I can use xprivacy and have a bit more control of my device. My warranty still shows covered/valid till Sep 2016 online. I have my unlocked warning boot screen removed etc but if they want to turn it down should something happens then I'll just have to wait another year to afford another phone.
[X Style (Pure) General] nikeman513:
I'm original OP. Not really relevant ha-ha, but anyways, knowing this, would/will you return your phone? I'm definitely thinking about it. With other phones we could reset tamper flags and make it look like it was never rooted when we had a warranty issue. Now with Motorola they know... This really sucks, because my phone I do enjoy, but I've always had to do at least one warranty claim in a year.
[X Style (Pure) General] pinoymutt:
In his role as the Community Manager (as with many companies) generally what he posts would be considered the company's official stance, and judging by his other posts I don't believe he's just another support rep giving half baked answers. This was almost certainly run by the product managers and folks making the call before he posted it online (since now everyone can reference it as gospel).
[X Style (Pure) General] joshuadjohnson22:
For me I do not mind. It's a great phone for one of the best prices out there. Maybe I'll glance at the nexus for a little but I'll probably stick with this beauty.
[X Style (Pure) General] gpz1100:
This probably won't be an entire show stopper but is a concern. As I mentioned before, I fully expect no warranty if I should flash something to the device that bricks it. On the other hand if there's an issue with the display, microphone, speakers, etc that is directly related to a hardware fault, I fully expect coverage.

This is like adding an exhaust system to your car then having a shock start leaking. The two are completely unrelated.

I wonder how the Magnuson-Moss act would apply to cell phones and bootloader unlocking.....
[X Style (Pure) General] pinoymutt:
I'm not sure I'm going to return it, but I think it definitely should be clear ahead of time for people thinking of purchasing the phone for this purpose. Would knowing this have prevented me from buying it? -- probably not -- stock has been getting better and better over the years that I find the need for rooting and switching ROMs less and less (dare I say similarly to why jailbreaking on IOS isn't as popular as it once was).

Yeah, there are a few things I'd love to get back with root, but am I willing to risk the warranty on a new $500 phone? Nahh...

The next two closest phones would be the Oneplus Two (already lived the Oneplus One "dream" and not going back down that road) and the new Nexus 6x (or whatever it will be called - but I really missed MicroSD and I have a feeling the Huawei Nexus is gonna be $$$$$), so the Moto X checks all my immediate needs.

Plus - I love my red leather backing. Oneplus and Huawei can't give me that :)

---------- Post added at 07:52 AM ---------- Previous post was at 07:49 AM ----------

Well, I'm really hesitant to raise hell on this point, because honestly Moto doesn't have to even offer the bootloader unlock service for phones that aren't considered Dev phones. The alternative would be that Moto just stops supporting the unlock for non-dev phones, and then it becomes a real crapshoot and nightmare to try and unlock the bootloader (case in point see LG).

So I don't want to push Moto against the wall for them to go this route.

Does it suck, yeah -- but I'd much rather them make it easy to unlock the bootloader with no warranty rather than pulling it altogether.

It's just that Moto is missing an opportunity to pickup a class of customers looking for a real affordable alternative to the Nexus line (Oneplus tried this but couldn't keep up).
[X Style (Pure) General] buggerritt:
Just get square trade warranty and do the moto care. Done deal. 3 years for $120. Covers everything but lost and stolen. Up to 4 claims. They don't care if it's rooted, bootloader unlocked, run over by a car, or submerged in a lake.
[X Style (Pure) General] Oaklands:
I think this latest information has convinced me to go the square trade route instead of Moto care.
[X Style (Pure) General] slaytanic:
From moto
[X Style (Pure) General] jeffreycentex:
To all of us who show(ed) an expired Warranty Status (mine has been fixed), how many of us bought our devices from non-Moto sources? I think anyone who bought one from Amazon or Best Buy will have a warranty expired notice (See https://www.reddit.com/r/MotoX/comments/3lbcwu/fyi_if_you_purchased_your_phone_from_anyone_other/ ). Thus, whey people check their warranty status with MotoMaker purchases, they don't see expired...
[X Style (Pure) General] ErikHellstrom:
I just went square trade as well. Someone on reddit gave me a 1 time use coupon for 40% off. (This still came out to $89 for 3 years of Square).
[X Style (Pure) General] bonzai276:
where can I get one of those coupons for 40% off Squaretrade?
[X Style (Pure) General] wpbear:
Please post a pic of the red leather back. Thanks
[X Style (Pure) General] Oaklands:
Deleted
[X Style (Pure) General] ErikHellstrom:
I got it from /u/Vliger2002 on /r/Motox. Apparently squaretrade customers receive regular coupons in their email. So you will probably need to ask around.

Here is the thread I asked in:

https://www.reddit.com/r/MotoX/comments/3l6aa8/unlocking_the_bootloader_will_void_the_warranty/
[X Style (Pure) General] volfan22:
It says invalid coupon when I enter the coupon code it supplies.
[X Style (Pure) General] Oaklands:
Mine is supposed to be here on the 23rd so I didn't have a chance to test it. I'm sorry it did not work.
[X Style (Pure) General] rushless:
Per the press launch, Moto is calling this device "Pure", since no carrier bloat and straight UI. Nothing said about being a dev phone and makes sense why they scripted a parity check for firmware change and the response if it sees one. This is probably in all their new devices.
[X Style (Pure) General] myriad46:
Unlocking bootloader voids warranty: CONFIRMED

https://forums.motorola.com/posts/cda80927a1?commentId=982820#982820

UPDATE: sorry, didn't see it a couple pages back. Mods, feel free to delete my comment. Sorry.
[X Style (Pure) General] hpark21:
But in that regards, looking at your original posting, you already unlocked the bootloader thus voiding your warranty. Does Moto accept returns of the phones that you have voided warranty on?

Confusion here is the fact that 2014 "Pure" edition was considered dev device and unlocking bootloader did NOT void the warranty. So, why should we think differently for 2015 device? Shouldn't they then at least changed the name of the model?
[X Style (Pure) General] cronoc:
Kind of sad to lose my warranty just because I want the back button to be on the right side (why are these options not standard?), a proper battery percentage indicator and possibly double tap to wake...

If I knew these were coming in Android 6.0 I could wait, but the main thing is that back button and I don't see anything about Marshmallow adding options there.
[X Style (Pure) General] gpz1100:
One of the things that irk me in this whole embedded world is the inability of most things to undo an update. Newer is not always better and it's nice to have a means of going back.

Android does not have a native way of doing this directly without custom recoveries.

We really won't know for sure how moto handles warranty claims with unlocked bootloaders until there are actual claims.
[X Style (Pure) General] pinoymutt:
Red leather with champagne accent. :D

---------- Post added at 03:09 PM ---------- Previous post was at 03:05 PM ----------

Well at least for a proper % battery indicator you can use this (no root required) -- I've got it installed on my new Pure and works great!

https://play.google.com/store/apps/details?id=de.kroegerama.android4batpercent&hl=en

and here's the support thread:

http://xdaforums.com/google-nexus-5/themes-apps/app-enable-battery-percentage-android-4-t2516913
[X Style (Pure) General] cronoc:
I used it and it works, although it's a little difficult to read the numbers. Coming from Cyanogenmod I guess I'm a little spoiled for battery percents there. The back button is really what kills it for me, if the 6.0 update doesn't add it -and I see no reason why it would- I'll have to root, I absolutely can't stand it being on the left. It forces me to use the phone with two hands instead of one.
[X Style (Pure) General] @rbiter:
Because of themixxwsamswers I honestly think it is a YMMV. Tesrtpurphone a couple..PD weeks before unlock. Lenove.would g ood to honor warranties long term instead of playing short-term profits. I think lwnovo would do good long term honoring warra.ties Short term for the long term of they can do.exceptional customer service NOW..
[X Style (Pure) General] Hasherx1:
I believe that Motorola will know you unlocked your phone if you attach your phone to them by signing in with your Motorola ID from your phone. I connected mine before i unlocked it and it shows the warranty as valid .. But my guess is now if I add my Motorola ID and it connects from the phone to Motorola then my warranty status would change.

I really don't care to be honest with you because for 1/2 the cost of a S6 locked down .. I get a fully open phone that I can customize to my heart's content. And I don't have Verizon telling me they have to protect their network (bs).

So far the only thing I miss coming from the S5 is the wireless charging. But the Turbo Charging makes up for that.
[X Style (Pure) General] hbar98:
I think, perhaps, you weren't responding to my post? I wasn't discussing warranty stuff.
[X Style (Pure) General] myriad46:
And even with a 5.7" screen, you still can't type with your toes.

Moto X Pure Edition (Verizon)
[X Style (Pure) General] Hasherx1:
Sorry

Sorry must have hit the wrong reply button.
[X Style (Pure) General] cc999:
BS

All this talk is all BS. I requested unlocked bootloader and successfully unlocked my device.

I just registered for the firmware feedback program, part of the registration was to register my

device. There it was my device, my IMEI, my personal info including the requested unlock.

Saw my warranty info and it says covered until 9/2016. So not only is unlocking the bootloader not

affecting my warranty but I was also allowed to join the beta testing team to test new roms.

CC
[X Style (Pure) General] vnphantom:
Yea this thread needs to stop. Look at this. This is after 5 days of bootloader unlock.
[X Style (Pure) General] nikeman513:
This is what you just posted yesterday? In your "are you returning your device" thread...

When you send your phone in, let us know how Motorola feels once they SEE the bootloader logo appear, and not pay any attention to the website. I promise you they care more about what the phone says, since the managers have already spoken out. Maybe they should cancel your thread?
[X Style (Pure) General] vnphantom:
Sure. I'm sending this in tomorrow. When I get a replacement. Then can this thread die? :)
[X Style (Pure) General] tylerwatt12:
Here's what I don't get. If the my stuff page says you still have a warranty, isn't that the same page the techs check when you file an RMA request? As long as you relock the bootloader when you send it back, nobody should know the difference. Unless moto logs bootloader unlock code authorizations and allows the techs to see that.

Maybe one of you who have already unlocked a week or more ago (whos my stuff page has warranty) should call in and ask when the warranty expires, or if it's even valid on their end. Don't ask them about bootloaders, just see what they say.