yashsingh1/xdaforums huggingface dataset:
[Verizon LG G4] renoob:
Date: November 23, 2015, 2:51 PM

To:

Verizon Wireless Executive Relations

Are you saying that the Verizon LG G4 is made to different specifications than a stock LG G4?

If so, you need to differentiate that on your website.

If not, then it is a software or firmware issue, rendering the device unusable as designed outside of VZW networks, not only domestically, but internationally, and your claim of " World Device " "Works in over 200 countries" is inaccurate.

Network

CDMA/GSM/WCDMA/LTE; Frequencies: GSM 850/900/1800/1900 MHz, CDMA 1.9 GHz CDMA PCS/800 MHz CDMA, LTE Bands 4/13/2; Data Transmission: EVDO, EVDO Rev A, 1xRTT, LTE

http://www.verizonwireless.com/smartphones/g4/#?sku=1610383

I appreciate your prompt response, and thank you for your time, however, I feel the need to resubmit another FCC notation for further investigation of this issue.

**************************

On Nov 23, 2015 2:25 PM, "Verizon Wireless Executive Relations" <cersWEExecutiveRelations@verizonwireless.com> wrote:

Good afternoon.

Verizon Wireless is in receipt of your concern forwarded to us by the Federal Communications Commission.

In researching the issue with the LG G4, please understand Verizon Wireless does not lock its 4G LTE devices such as the LG G4, and no code is needed to program them for use with another carrier.

Please note, however, that carriers typically use different frequencies and air interface technologies to provide wireless network access. Accordingly, a device that works on one carrier’s network may not be technologically compatible with another carrier’s network. “Unlocking” a device refers only to disabling software that would prevent a consumer from attempting to activate a device designed for one carrier’s network on another carrier’s network, even if that network is technologically compatible. In other words, “unlocking” a device will not necessarily make a device interoperable with other networks a device designed for one network is not made technologically compatible with another network merely by “unlocking” it. Additionally, unlocking a device may enable some functionality of the device but not all (e.g., an unlocked device may support voice services but not data services when activated on a different network).

Thank you,

Joseph N.

Verizon Wireless

Executive Office
[Verizon LG G4] konradsa:
You got the same BS response as everybody else. So much for them listening to your concerns.
[Verizon LG G4] giri@xda:
[MENTION=4225169]renoob[/MENTION]: I submitted a complaint yesterday and received a call from Verizon Executive a while ago.

She basically seems to be aware of the issue (guess a bunch of us would have complained to FCC) and gave me the same canned answer. At this point I stopped her and made it know that she is giving me BS.

She understood at that point and said she would file a reply back to FCC and FCC would get back to me within 30 days. I will use your above response and submit another ticket if this gets resolved by FCC.

Thanks for taking lead and helping us out.
[Verizon LG G4] ruijay:
I don't remember exactly what I said to the lady but I did explain the issue with the LTE/CDMA using a t-mobile network. It seems like they have been aware of this, but they are using the same response to everyone who submitted a FCC..

I submitted another FCC and this time, the same lady responded only via email :

And this is their original response via email =
[Verizon LG G4] silent_20:
Has anyone tried with the new software update from Verizon 13.b that was release yesterday. I tried to download but it says " Make sure that your phone is connected to a network before checking for updates." I'm on cricket and have no access to Wi-Fi right now.
[Verizon LG G4] konradsa:
No change with 13B unfortunately.
[Verizon LG G4] Media_Blitz:
When connected to WiFi, does your LG G4 choose to go to 3g, instead of staying on 'H'? Immediately when I disconnect from WiFi, it goes back to 4G LTE, then H. Have any of you noticed this? Makes sending pictures over text annoying when on WiFi.
[Verizon LG G4] renoob:
Yep, same here got Band 12 on the TMo version
[Verizon LG G4] giri@xda:
[MENTION=571006]taifuller[/MENTION], [MENTION=4225169]renoob[/MENTION] this workaround worked for my Verizon Moto E (XT1528) and I get 4G LTE on Tmobile on band 4 (New Jersey).

Would the same workaround get us 4G LTE on Verizon LG G4 (VS986) ?

Forum post follows: Credit - docna (http://xdaforums.com/moto-e-2015/general/how-to-verizon-moto-e-2015-gsm-network-t3098953)

**************************************

5.1 Updated Instrcutions:

With the SIM you want to use the the phone :

1. Put the phone into Airplane mode (I'm not sure this is needed, but it doesn't hurt)

2. Go to Settings -> About Phone and tap on "Build Number" until it says you are in Developer Mode (~10 times)

3. Go back one menu, and right above About Phone there should now be an option for Developer Options, go into that.

4. Turn on USB Debugging

5. Connect the phone to your computer and type "adb shell" in your CMD window

6. Run the following commands in adb shell :

pm clear com.android.providers.telephony

settings put global preferred_network_mode 9

settings put global preferred_network_mode1 9

settings put global preferred_network_mode2 9

7. Turn off Airplane mode

8. Power off and Restart the phone

9. Open up the settings app, go to the mobile networks panel, select "Prefered Network Mode" and change it to "4G"

10. Input the appropriate APNs for your specific carrier

11. (Optional). Disable all Verizon apps through settings or Titanium Backup.

CREDIT: docna

****************************
[Verizon LG G4] konradsa:
Thank for the suggestion, but unfortunately no dice. Still shows the same behavior as before. I even tried mode 11, which is LTE only, but still only goes HDSPA.
[Verizon LG G4] wolfwolf2015:
I don't know others, but seems the 2nd day after I updated to rooted 13B, I have 4G LTE locked or say much stable than before(speed increased too). Houston, Band 4. Don't know if this is due to T-mobile's improvement somewhere somehow, or the software...When I make calls, looks like the signal drop from 4GLTE to 3G or H, and back to 4GLTE after calls end.

anyway, I am happy now...having 4GLTE, HOTSPOT open
[Verizon LG G4] eigen:
So you're saying LTE doesn't switch to H/3G (except phone calls) after updating to 13b? Are you sure you're not in LTE/CDMA mode? I don't want to upgrade only to find out it's the same as 11A
[Verizon LG G4] falcon1ps2:
Chiming in, unrooted 13B, 4G LTE goes straight to H or 3G, doesn't seem to stay on 4G despite Global or LTE/CDMA, or LTE/GSM/UMTS. Even when I manually select network and use Tmobile RAT: LTE and get registered on the network.
[Verizon LG G4] wolfwolf2015:
As I said, I don't know what happened T-MOBILE or the software update. The day I just updated to 13B, I had the same old problem: can't lock the LTE signal. Then mysteriously, the second day, I found the 4G/LTE signal stabilized and so far so good. It's not LTE/CDMA, it's LTE/GSM/UMTS. And I can make calls/receive calls.

Just want to report this and see anyone else notices that too.
[Verizon LG G4] eigen:
Hmm...mixed reports. I don't think this is a T-mobile issue. It's related to the phone. The fact that I can stay locked in on LTE in CDMA/LTE mode tells me it's related to some setting on the phone itself. This isn't the first phone to have this issue either
[Verizon LG G4] konradsa:
Can you take a screen shot that shows the selected network mode and also shows 4G in the notification bar? Thanks
[Verizon LG G4] AmazingZ:
My verizon G4 can't send text message to others , but it can receive text. I am on Lycamobile and I had set up everything to get H+ speed which is fine. I really want to get the text message works correctly. Thanks for help.
[Verizon LG G4] renoob:
Anyone with a rooted vs986 want to try this and report back?

[GUIDE][HOW TO] Access Verizon LTE Band Selection Menu (ROOT required)

http://xdaforums.com/verizon-g4/general/guide-access-verizon-lte-band-selection-t3172030
[Verizon LG G4] pwtzz:
I tried that LTE selection and only selected Band 4. Still the same stuck on H/H+ with occasional 4glte for few seconds.
[Verizon LG G4] raypro112:
I was just wondering, does anyone else have trouble receiving and sending mms? I have the apn set to the correct ones and it won't send
[Verizon LG G4] scififan68:
The LG G4 isn't the only Verizon LG phone that has this, seriously.. The LG v10 is the same way I might still return this phone for one that actually works on lte+gsm, the Droid Turbo 2 I had before had no issues with lte+gsm so Verizon doesn't do this on any other phones except the SD 808 based LG phones so this might be a big bug that LG needs to freaking fix with M and if they don't thats crap. I remember my G2 had a similar issue, it did not pick up LTE in gsm mode then they updated to Lollipop and lte+gsm worked fine and still does to this day.
[Verizon LG G4] motorhead_biker:
I think I found a solution to this problem.. I changed a few things and now it's always in 4g lte.. It's been more than 1 hour and no 3g or h so fsr. I'll test it till tomorrow morning and post what I did
[Verizon LG G4] TheGuyWithNoLTE:
Try changing APN name if no data on global

I was having phone + sms but no data ..... I fixed data with changing the APN name to T-Mobile US LTE using APN settings found in this thread. I am getting 4G-LTE but drops to H quickly, speed test show same throughput on both as the same, I suspect it is my location.
[Verizon LG G4] konradsa:
Great, I hope it works. Please make sure voice works at the same time as 4G LTE.
[Verizon LG G4] don_alberto:
Looks like there might be a solution:

http://slickdeals.net/forums/showpost.php?p=80638853&postcount=6981
[Verizon LG G4] konradsa:
Only seems to work for T-Mobile, not AT&T/Cricket yet. :(
[Verizon LG G4] renoob:
Anyone with root confirmed this works?

Seems like normal non- VoLTE behavior.

Speedtest? AT&T?

Thx
[Verizon LG G4] motorhead_biker:
I now have a solution for ATT as well. :)... tested it last night. Although there is a problem with the timeout when 4G is not available in some areas. This is only with ATT. I'm working on a solution for that.
[Verizon LG G4] konradsa:
Wow, you are the man!!! Thanks so much!
[Verizon LG G4] don_alberto:
The solution was published here if anyone is interested. Thanks OP you're my sunshine.

http://xdaforums.com/verizon-g4/general/guide-fix-vs986-dropping-to-3g-h-4g-lte-t3272434/page2

EDIT: just wanted to say it's working for me for the past 10h or so. will keep an eye in the next week.
[Verizon LG G4] newwonder01:
Any update on this, many of us are still waiting for the AT&T LTE issue.

---------- Post added at 04:03 PM ---------- Previous post was at 04:02 PM ----------

can you please share us the settings. Thanks
[Verizon LG G4] byteless:
any non-rooted solution so far?
[Verizon LG G4] ultrasoul:
any update on this my friend?
[Verizon LG G4] LoloJason:
Plz help...Verizon G4 on Cricket

Is it at all possible to get my LTE Service instead of this "H" thing? If so, how? Please help...I really need this to work, even if I can't use Cricket and have to use T-Mobile prepay
[Verizon LG G4] kkiran:
Bump! Any non-root solution out there or is it too old already!
[Verizon LG G4] RedStripeE90:
Bump again. Would like to know this, too. Currently 27C is already out, which is the 3rd Marshmallow update released. Is there any fix for MM?
[Moto E General] IronTechmonkey:
With the Moto E line of phones being popular, and with multiple variants within the line, it can be difficult to tell what ROMs, recoveries, and other items are compatible which device. The model # can be important when determining what resources to use or perhaps more importantly what resources not to use. In the interest of greater clarity here is a list of the different Moto E models #s with brief descriptions. Now up to 12 of them.

It should be noted that in CM ROMS the model # is not reported by the OS (at least for Otus) but removing the bezel reveals a slide out paper tag paper tag (on the opposite side from the SD/SIM) which shows model # IMEI and SN. You can also see the model by booting to bootloader and selecting "Barcodes"

--------------------------

--------------------------

2014 - 1st Gen

Motorola Moto E:

Motorola Moto E XT1021

Motorola Moto E XT1019, CDMA, US

--------------------------

Motorola Moto E Dual SIM:

Motorola Moto E Dual SIM XT1022

Motorola Moto E Dual TV XT1025 with Digital TV

--------------------------

--------------------------

2015 - 2nd Gen

Motorola Moto E (2nd gen):

Otus - 3G

Moto E, (2nd Gen), 3G, XT1511 - for USA

Moto E, (2nd Gen), 3G, XT1505 - Global models

Moto E, (2nd Gen), 3G, XT1506 - Dual SIM

Surnia - 4G/LTE

Moto E, (2nd Gen), 4G/LTE, XT1527 - for USA

Moto E, (2nd Gen), 4G/LTE, XT1524 - Global models

Moto E, (2nd Gen), 4G/LTE, XT1521 - Dual SIM

Moto E, (2nd Gen), 4G/LTE, XT1526, (CDMA) - for Sprint (Sprint Prepaid, Boost, Virgin Mobile), USA

Moto E, (2nd Gen), 4G/LTE, XT1528, (CDMA) - for Verizon Prepaid, USA

--------------------------

--------------------------

More resources:

A side by side comparison between 1st and 2nd Gen Moto E:

http://www.droidguiding.com/main-differences-between-moto-e-gen-1-and-moto-e-gen-2/

Details from Motorola about specific Moto E models and official status of updates

https://motorola-global-portal.custhelp.com/app/standalone/country-selector/motoe

More details but here at GSM arena: http://www.gsmarena.com/results.php3?sQuickSearch=yes&sName=Moto+E

Please report any inaccurate information or missing model #s contained here-in.

[EDIT 9/8/15: Add Motorola Moto E XT1019, CDMA, US. Thanks [MENTION=4103588]magnetboard[/MENTION]]

[EDIT 9/17/15: 3:00pm EST] Adding/organizing links to Moto E resources. Correct error in list; xt1527 mislabeled as xt1511] .

[EDIT 10/1/15: Reorganizing 2015/2nd Gen by ROM codename in preparation for adding links to resources.]

[EDIT 10/25/15: Add XT1526 and XT1527. Thanks [MENTION=6804429]bw 1[/MENTION]].
[Moto E General] Adarsh1998:
Please post this type of info/threads on General Section of this Forum, this Orig-development Section belongs to ROM Developers/Development only.

P. S, Mods, please move this thread to General
[Moto E General] IronTechmonkey:
I put it in Dev for good reasons that benefit us all and there is a case to be made for doing so. If the Mods move it in spite of that so be it. Also if you are replying to me as you seemed to be doing (addressing me directly by implication) please use the reply function.

Here is the reasoning behind placing it in Dev:

-------------------

Since the purpose of this thread is to clear up the confusion that abounds in all the Moto E Dev threads and since that confusion could result in wrong items being flashed and damage to devices, there seems to be a strong case for posting it in dev.

It seem like just a list of models but the importance of that list to dev is huge yet it this information is lacking in the dev threads. Also by posting in Dev it will reach more people (those who browse through the Dev threads from the top down instead of searching for keywords).

With the aforementioned in mind, moving it to general would undercut its reach and value to Mot E dev so so could you please tell mewhy the move to general?

-------------------

As I said, If it stays in general so be it. It will still reach most folks (but not all) who it might help. BTW - do you not appreciate that someone bothered to make this list? You are welcome :)
[Moto E General] magnetboard:
You can add XT1019 to the First gen Moto E. Its the CDMA variant.
[Moto E General] IronTechmonkey:
My goodness! Another one? I'll add it to OP. Do you know if that one is US or Global?

Thanks.
[Moto E General] magnetboard:
US only, to my knowledge.
[Moto E General] bw 1:
You're also missing:

Moto E, (2nd Gen), 4G/LTE (CDMA), XT1526 - for Sprint (Sprint Prepaid, Boost, Virgin Mobile), USA

Moto E, (2nd Gen), 4G/LTE (CDMA), XT1528 - for Verizon Prepaid, USA

There may also be a CDMA version for US Cellular but I don't know what the model number is.
[Moto E General] IronTechmonkey:
Thank you for those additional details. They help make it even clearer how Motorola has the line organized. I'll incorporate them into the original post.
[HTC Tornado] Sendoa:
Hi, I've a vodefone v1240 (HTC Tornado), i've tried to flash wm6 flash to it... but... i haven't super cid unlock... the flash is ok but phone always star in muticolor screen (botloader screen), i've tried to flash a lot of flashes but always get invalid vendor id or "only upgrade"... i've tried too with TyphoonNbfTool to edit nbf and change vendor id.. but always get the same mensaje ("invalid vendor id" or "only upgrade")...

How can i recover my phone? :S

Thanks

Sendoa
[HTC Tornado] jm012a9749:
Determine your original CID first, to do this type:

info 2

into mtty or teratermpro and paste the output in the thread

Phil
[HTC Tornado] anandoc:
Ahh, there you are ! Are you or duke_Stix still planning to cook some newer ROMs or remove bugs from the existing one ? We hardly see you guys around there days :)
[HTC Tornado] Sendoa:
i get this... what is the original CID? ¿?

info 2

GetDeviceInfo=0x00000002

+ SD Controller init

- SD Controller init

+StorageInit

***** user area size = 0x3CE40000 Bytes

HTCSVODA0504 „±çdHTCE

Cmd>
[HTC Tornado] jm012a9749:
@anandoc: I've been fairly busy lately what with Jury Service etc but I've got a beta version in progress :)

Changelog:

HTC Task Manager inc

HTC File Manager inc

Application Unlocked

Fixed WiFi

HTC Comm Manager inc

Removed Wireless Manager

Removed Debug Apps

Removed Marketplace

Removed Office

Removed Voice Command,

Removed Windows Update,

Added Bluetooth DUN support for TomTom compatibility

Added Bluetooth FTP protocol

Extra's (as a separate download)

Office

MMS (semi working)

HTC Clear Storage

Jeodek Java

Button fixes

xT9 (for those who prefer it over standard T9)

xT9 lang packs (split into separate languages)

TCPMP

wm5torage

VoIp

Localisations:

Polish

Czech

Russian

However at the moment I'm having issues with initflashfiles.dat, once these are sorted, it will probably be released the same day.

Back to the topic:

Ok, using typhoonnbftool v0.41 open up a tornado nbf (wm6 or official, it doesnt matter) and then edit the header data so that the Operator field reads:

VODA0504

That is your original CID

Then save the nbf and flash it to your device :)

Phil
[HTC Tornado] Sendoa:
done but...

Hi, i've done but... always get a "only upgrade"... only let me to reflash wm6 flash.. but it always return to bootloader screen :S what am i doing wrong? :S

Thanks anyway

Sendoa
[HTC Tornado] jm012a9749:
Try adjusting the version numbers to something ridiculous like 99.99.99.99 as well

Phil
[HTC Tornado] anandoc:
Hey Phil, Thanks very much for the update ! Your hard work is much appreciated here !!
[HTC Tornado] Straker:
Me too

I'm having the same problem as Sendoa. I flashed the WM6 ROM to my 8310but after 100% completion, the phone re-started in bootloader mode.

I can flash it again with the WM6 but the same thing happens each time (bootloader mode). I've tried to flash with several other ROMs but each time I get the "Invalid Vendor ID" error before flashing begins.

I've tried the Typhoonnbftool tool to change the header as suggested earlier in this thread but without any success. My CID is 'DNG_0501'. I'm still stuck in bootloader mode.

I'd appreciate any assistance.

Thanks,

Straker.
[HTC Tornado] Straker:
Sorted

Sorted. Found another ROM (the fifth I've tried) that would flash without the 'Invalid Vendor' message. It let me get back to a standard WM5 setup.
[HTC Tornado] Sendoa:
Solved

Thanks to all :D

I flash it with a cingular flash with version changed to 79.79.79.79 and operator changed to VODA0504, and work again.. then i've unlock the cid and flash wm6 flash and it is working with it :D

Thanks again :D
[HTC Tornado] karhoe:
Wow, that's cool, means I can flash my phone to WM6 without voiding my warranty ( I still got 5 months left )
[HTC Tornado] bogdi1988:
ban this MOTHA F**&&
[HTC Tornado] flashhsalf:
where did you get your flash from?
[HTC Tornado] fakbrenjeri:
typhoonnbftool is creating only 1kb file of nk.nbf

Hi,

I have the new typhoonnbftool got it from sourceforge when i try to edit headers of a Imate rom to make it for xpa swisscom v1240 with the CID "VODA0505" i get only 1kb nbf file i try lots of thinks but no luck at all.

kind regards

Fakbrenjeri
[HTC Tornado] timwb:
Similar problem

I've used Typhoonnbftool to change header, but the resulting file is only ever 1kb or smaller! What am I doing wrong?
[HTC Tornado] timwb:
Small nbf

Straker,

Where did you get the rom that worked?
[HTC Tornado] tintome:
use typhoon tools 0.4.1...

ftp://ftp.xda-developers.com/Uploads/Smartphone/Tornado/Shipped_Complete_Updates/I-mate

use the rom from here..
[HTC Tornado] gothicx:
Stuck on BootLoader

I there!

I've tried everything that I could find here and still no luck...:-\

I've an SPV C600 and when I upload the Imate ROM it stays stuck on the BootLoader.

It only works if I upload the Orange Upgrade ROM...

I can't SuperCID it, since no app as worked till now...

What can I do?

Thank you! :)
[HTC Tornado] walram:
try this:

http://xdaforums.com/showthread.php?t=285344
[HTC Tornado] java1991:
Hi.

I have the same problem like Sendoa. on my spv c600 starts only bootloader.When I instaling wm6 platinum edition I haven't super cid. Now when I connect phone to my PC on bootloader shows "usb" my pc "see" connection but tera term pro and mtty shows "disconnect". I don't know how I have to check what original cid i have. Please help

My spv c600 had original wm5 from orange PL

Sorry for my english:)
[HTC Tornado] AlainL:
Hi all

Sorry to wake up this old thread, but I got exactly the same problem.

I followed the guide to upgrade to WM6, and did supercid stuff.

Then I flashed (flash was OK).

But it looks like there was a problem while superciding and now, phone is stuck in bootloader :(

When I type "info 2", here is what I get :

info 2
GetDeviceInfo=0x00000002
GetDeviceCID: Error - InitDecoder
HTCS ´í•6HTCE
Cmd>

As my device is a Swisscom XPA v1240 (vodafon), I tried to cook custom roms using Tornado kitchen (http://xdaforums.com/showthread.php?t=619510) , vendor Id 0500 to 0506, but without success.

I also tried to find an original upgrade but there is nothing on Swisscom website and XDA's FTP section has no more roms.

Anyone have a hint ?

Thanks
[HTC Tornado] tobbbie:
First Question: are you stuck in Bootloader?

- if not then just SuperCID with lokiwiz

- if yes then:

Sad thing happened :-( - I see the following ways out:

1.) try to find Swisscom RUU (difficult, I believe there never was an official update from them)

2.) try and error for all CID in the ROM Builder, one should match

3.) learn about "Gold Card" method - did it myself with VOX but not Tornado.

In the meantime I have done SuperCID and SIM Unlock on the Tornado using the lokiwiz tooling - so you do not need the SPV Services to do it.

What did you use to SUperCID the device?