yashsingh1/xdaforums huggingface dataset:
[Galaxy S6 Edge General] Lexee:
There u have it folks! :eek:

I'm SPEECHLESS!!!! Walked in to a NYC Samsung repair center today, with a cracked glass on my back panel.

No -- I understand that I've voided the warranty by tripping knox, but to refuse a to-be-paid, out-of-warranty glass replacement because I have my phone rooted and their "hardware tests are failing" and that's the Samsung policy?????

Beyond outrageous.

F U SAMSUNG!

I will still stick to you for now because it's the best handset and I'll probably just buy a replacement but -- F U!!! big time! :mad:
[Galaxy S6 Edge General] dlotters:
Wow - really? That sounds like someone has misinterpreted the policy. It's an out of warranty job that should be reasonably charged and that's that - what has knox got to do with anything? Even if the Knox flag wasn't tripped it would still be an out of warranty job. I'd complain to the store manager and probably to Samsung's social media contacts as well because that just doesn't sound right.
[Galaxy S6 Edge General] lynxblaine:
Knox cannot affect any repair, paid or not. USA has a law same as the EU about having the right to modify your own phone.
[Galaxy S6 Edge General] Lexee:
This came from the store manager -- and trust me, I made my best effort to get all the same points across. The exact wording was this: "as an Authorized Samsung Repair Center, we're obligated to perform a series of hardware tests before returning the phone to the customer. Our hardware tests started failing right away because you have a tripped KNOX counter, so we couldn't proceed with the repair. It's the Samsung policy". Period. I guess their test #1 is, if Knox counter is greater than 0, FAIL. Maybe I should talk to a lawyer and see if I can somehow claim that Samsung wrongfully exposes me to a health hazard (being cut by broken glass) by refusing the repair under a made-up pretext.
[Galaxy S6 Edge General] dlotters:
Sounds like the manager is an idiot tbh.

His explanation makes no sense whatsoever.

The whole Knox status voids warranty in the States is crap but even that is irrelevant.

I'd make a noise on their twitter, Instagram, Facebook, etc and probably give their customer service line a call as well (assuming they have one there?) as this manager's stance just doesn't make any sense

Sent from my Galaxy S6 Edge
[Galaxy S6 Edge General] Pellotto:
They are just covering their assess. It's failing a test they perform to make sure everything is in working order. So what happens when they repair the screen and something is not working properly, they will be on the hook to fix it. That being said I don't understand why they can't say if any other problems are there you will have to pay for the fix.
[Galaxy S6 Edge General] Lexee:
Today I flashed stock recovery, stock kernel, stock ROM, did a factory reset and went back to the same center. I wanted to ask them to retry the same hardware tests again to see if maybe they succeed this time, with all software being stock. They obviously recognized me from the day before, checked the KNOX counter and just reiterated what I had suspected from the outset; that's it's not really about any "hardware test failing", but a straightforward policy. If KNOX is tripped, don't touch the phone for any reason. The manager said, "we have to guarantee any repair work for 90 days. If KNOX is tripped, we can't do that." They told me to try my luck with their main corporate office in Dallas. I guess I'll give it a shot.
[Galaxy S6 Edge General] nookcoloruser:
Samsung REFUSES a Paid, Out-of-warranty Glass Replacement CITING TRIPPED KNOX...

Why would they change their policy if people just go out and buy a replacement ? They win, they now have two sales instead of one.

Seems redundant & contradictory being 'outraged' and then to open your wallet and give them more cash.

Not sure where your getting EU info from but it's incorrect. They still void your hardware warranty and can refuse repairs / service of any description in the EU if your Knox efuse has been tripped.

Posted using Tapatalk
[Galaxy S6 Edge General] lynxblaine:
I will have to find it. Modifying your phone is a legal right in the UK same as usa. If your modification is the cause of the issue they can charge but if unrelated they can't and the warranty remains.
[Galaxy S6 Edge General] Lexee:
Nah, come on, I am sure the aim of this policy was not to squeeze the last penny out of their bottom line. it's a major international conglomerate! They sell millions of appliances in every country of the world! This policy literally came out of the mouth of some lazy bureaucrat in charge of handset service, who basically took a quick shortcut and called it a day instead of thinking through the many different possibilities! Hey, to me being out of a few hundred bucks is not the end of the world either. But it's just so WRONG on so many levels! It sends a BAD message about Android, and a BAD message about Samsung! This was not meant to be an Apple shop! I fell in love with this phone -- I switched from HTC One, and I EVEN switched from ATT to TMobile just so I can have unlocked bootloader and modify to my heart's content! And now they're gonna give me this nonsense about tripped KNOX when my issue is broken glass?? BAD, WRONG, STUPID policy! Gosh, I wish I could get this message to a higher level executive rather than customer service.

Anyway, I called the main Dallas headquarters, told them about tripped KNOX and my experience at the NYC center, and the rep told me to send it in to their main service center anyway and see what happens. He wouldn't say if tripped KNOX would be a deal breaker or not. He said generally tripped KNOX is a big deal, but they have more sophisticated equipment than the regional centers typically, they'll examine the phone, see "how" Knox was tripped and take it from there. Sending it in today and going to be without a phone for the next week or so. Hoping for common sense to prevail..
[Galaxy S6 Edge General] schollianmj:
Common sense? Come on, you know that has no place in here...

Personally I have never understood how a software issue could be used to deny a warranty or repair claim on something like a shattered screen. I mean seriously, I now have root access, how did that make my screen crack? Now if my radio or something went wonky I could understand. But a broken screen???
[Galaxy S6 Edge General] kind3r:
May I suggest buying a replacement glass and making the fix yourself ? I did this myself 3 times on my Z3c and it's actually very easy to do.
[Galaxy S6 Edge General] schollianmj:
This phone isn't really the Z3...
[Galaxy S6 Edge General] kind3r:
True, but the process should be the same. Heat it up with a hairdryer, remove and then install the new back cover which already has the adhesive on it.

You can watch a tutorial here : https://www.youtube.com/watch?v=5RD44M4J-Rk

And for replacement parts I used this website http://www.witrigs.com/replacements-for-samsung-galaxy-s6-edge

If you don't feel confident about doing this yourself you can go to any phone service and they will do it for you on the spot for a small charge of course.

Should not cost you more than 30$, I bet Samsung will charge a lot more (that is if they agree to repair it).
[Galaxy S6 Edge General] Lexee:
Wow! Unbelievable! Thank you so much for the reference! The phone feels so solidly built that I didn't even think of researching this because I thought messing with it by hand is totally out of the question! I have it currently shipped to Dallas service center, but if rejected, I will definitely try this! :good:
[Galaxy S6 Edge General] Lexee:
Update: phone was rejected by the Samsung main service center. "BER", "beyond economic repair". Pathetic.

I've ordered the replacement glass on ebay! Looking forward to making the repair myself! Thanks [MENTION=1673518]kind3r[/MENTION]! :)

*09/09/2015//19:18:50//0001773863//Telephone//ASC*

9/9/2015 6:13 PM-PBA Inspection: The unit has left the technician. SOLUTION: BER

*09/09/2015//19:18:49//0001773863//Telephone//ASC*

Device rooted/Knox warranty failure

*09/09/2015//08:47:15//0001773863//Telephone//ASC*

9/9/2015 7:41 AM-Jennifer Bastardo: Accessory: sim card tray

*09/09/2015//08:47:14//0001773863//Telephone//ASC*

9/9/2015 7:41 AM-Jennifer Bastardo: The unit has been received. Pack Condition: Fair Packaging (Box & Cushion)
[Galaxy S6 Edge General] Vanquiz:
Wth, Bastard..o

Good luck with the DIY repair, please let us know how it turns out.
[Galaxy S6 Edge General] kind3r:
Yeah, figures ...

What I don't understand is why ... the warranty is void anyway and it will be void the next time you turn in your phone anyway.

Perhaps they don't want to assume responsibility for damages that their technicians may do during this repair.

Good luck with your repair, I suggest using some guitar picks so you don't risk scratching the frame.

Also be careful with the broken glass as it may shatter.
[Galaxy S6 Edge General] osmosizzz:
That's interesting. Cracked my screen, sent it in for repair and they fixed it even with a tripped Knox counter. But that service center is a douche for doing that. And it sucks that Samsung has one of the best hardware in many expects so sometimes just saying I'm done with Samsung just may not seem like an options if you want top of the line android.
[Galaxy S6 Edge General] Lexee:
Hey guys! My baby looks brand new again! Check out a pic! (I put the broken glass in the packaging in which the replacement arrived).

Ended up paying $17 for the glass on ebay and repairing myself. Come to think of it, having rooted my phone I walked away with a much better deal! lol ;) Thanks again to all who stepped forward with advice!
[Galaxy S6 Edge General] tatoo069sv:
That looks amazing!! Glad you finally got it sorted
[Samsung Galaxy Pocket Neo S5310] Andy-921:
Hi ...

This is the third version of GuarisMod

Progress on the issue.

I bring GuarisMod, good roms based for now on "Stock" for the SG Pocket Neo, in the next version , I will be based on CM11.

The only flaw, when ODEX, weighs slightly

Features:

Touchwiz UI based on the Samsung Galaxy S6 and Edge

ODEX

Transparent status bar

Util's apps Pre-Installed:Instagram,Twitter,etc

Weather widget -based TouchWiz Galaxy S6

Themed color Garnet color or Red-pink cherry

Lock screen effect based on Google Mic Button effect

New icons extracted of the Galaxy S6 and Aurora S6 Port Rom of the Galaxy S4

New BootAnimation

etc

Link:

ROM GuarisMod:

https://www.dropbox.com/s/g9axqp6lt4gdlwe/GMod_Cherry_020615.zip?dl=0

Performance Scripts:

https://www.dropbox.com/s/5r06t252ofb2x9l/Scripts_GMod_020615.rar?dl=0

CWM used by me:

https://www.dropbox.com/s/qxjsd76twhsin87/CWM_S5310_L_B.rar?dl=0

How To Install:

* Download the zip file and the rar which is on at

* Extract the RAR file: Scripts_GMod_020615.rar and copied to the device.

* Start from the Recovery Mode

* To Wipe Data / Factory Reset, Wipe Cache

* Select Install from SD Card, Install ZIP from SD, or what you say

* Select GMod_Cherry_020615.zip

* Send to whether and wait for it to install

* Fix Root give Restart if it appears

* Set personal details

* Back to reboot into recovery mode

* Install from SD

* Install all extracted zip file: Scripts_GMod_020615.rar

* Install so Alphabetical

* Restart

* Now enjoy the rom

Notes:

If given bootloop and says "Android " to start is because they set from any custom , must necessarily be based on a stock or stock, as Deodex V2, GMod Blueberry , Neodex , Etc

You must install this order:

Stock -> GuarisMod -> Scripts

The next versión is named: Date,is testing now
[Samsung Galaxy Pocket Neo S5310] KillingName:
Ok ok
[Galaxy Note5 Accessories] Johny_dragon:
Hey guys I got a skin from slickwrap for note 5 check this

[IMG="note 5"]http://[/IMG]

[IMG="note 5"][/IMG]

[IMG="note 5"][/IMG]

[IMG="note 5"][/IMG].

[IMG="note 5"][/IMG]
[Galaxy Note5 Accessories] imstill@g:
Ummm, appreciate the attempt, but do you have another camera, preferably not made from a potato?
[Galaxy Note5 Accessories] jackdforme:
Ha. The phone is out, time to put Mr Blurrycam away.
[Galaxy Note5 Accessories] Johny_dragon:
I wish I had man, I borrowed my dad phone to take the pictures lolll
[Galaxy Note5 Accessories] jackdforme:
Did he lick it first?
[Galaxy Note5 Accessories] PrsnlCrcl:
All,

I also purchased the carbon fiber skin from slickwraps and I just received it today. I only purchased it to cover the back of the phone. I installed it and took some pics with a camera that can focus ;). As much as I liked the back of the phone, the dark color shows EVERYTHING and I wanted to protect it, so I figured this would be a good option. This wrap has a nice texture to it as well, so it is not nearly as slippery now. Let me know if you have any questions. Thanks.
[Galaxy Note5 Accessories] antawnm26:
lmao..Hey, he tried man...Atleast he gave us a clue what it looks like

---------- Post added at 08:02 PM ---------- Previous post was at 08:00 PM ----------

looks real nice
[Galaxy Note5 Accessories] PrsnlCrcl:
My post was not meant to demean the op ;) I just wanted to give people a little better idea on how it looks. The fit is perfect!
[Galaxy Note5 Accessories] Jhong209:
You guys have any tips for getting it on the back. The curve always gets me.
[Galaxy Note5 Accessories] PrsnlCrcl:
The instructions from Slickwraps show to start by aligning it around the camera opening. I tried that, but struggled to keep it straight on the sides. I ended up lining it up on one of the curved sides and it turned out great. I am thankful that it was not a clear cover, however, since did have to peel it off a couple of times when I tried aligning using the camera opening. Since my cover is black, it hides any issues, including any dust.
[Galaxy Note5 Accessories] Hezzennater:
I've never used a skin before. but I see people really struggling to get screen protectors right, but everyone seems to get skins perfect. How does that work? I've considered a skin, but it would bug me so much if it wasn't perfect. Whats the deal with getting it so perfect?
[Galaxy Note5 Accessories] PrsnlCrcl:
I am right there with you on need to get it as perfect as possible. I had to peel it off a couple of times to get it to fit right. The key, in my opinion, is to take your time. Since the back is glass, the skins stick really well...almost too well when trying to install them. I did get it right on the first try as soon as I used one of the curved sides for alignment. It makes it a lot easier when it is not a clear protector because it hides any finger prints, dust, etc. that may make their way in during the installation. I am sure I would have had visible issues if this were a clear protector.
[Galaxy Note5 Accessories] Jhong209:
I tried the sides a couple times, but could never center it correctly. I ended up using the top and camera. That didn't end up very straight either lol
[Galaxy Note5 Accessories] EibonMusic:
I got the natural series tan distressed leather from Slickwraps. I think it looks amazingly amazing to say the least. It was also the easiest skin to apply (Took me less than 2 minutes); due to the rigidity of the leather , and the precise fit. The leather looks, feels and smells great, all while adding a much needed grip to the back of the phone. One thing I was worried about was how thick the leather would be. I'm happy to say that the leather wrap fits perfectly and doesn't really add much bulk to the phone. The back now sits flush to the protruding camera; letting the phone sit perfectly flat on a table and not rock back and forth. I'll drop some pictures to give you guys a better idea of how it looks.

I was a bit hesitant due to the reputation Slickwraps seem to have on these forums, but I'm glad I chose to purchase. I honestly give it a 10/10. It's good to have a note with real leather on it for once. Only thing left to see is how well it holds up over time.

.
[Galaxy Note5 Accessories] jackdforme:
Amazing. Got the same color coming Monday. Any heat needed? Did you try burnishing the edges down at all? Seems like the guy with the black one did a good job of that with a pen.
[Galaxy Note5 Accessories] EibonMusic:
I don't think it needed the heat, but I hit it with a blow dryer on the edges just to be sure. I also did burnish the edges a bit after I took the pictures so it would it would sit even closer to the metal frame on the sides. Honestly look great. You'll love it.
[Galaxy Note5 Accessories] Johny_dragon:
Hey man does the skin that protect the camera lens affect anything when we take pictures
[Galaxy Note5 Accessories] PrsnlCrcl:
I have tested this since I installed the skin and have seen no issues :).
[Galaxy Note5 Accessories] drmacrofish:
Any ideas if this skin could be removed and later re-applied? Just curious cause I like these, but may not always just wanna have a skin on. I may wanna use a case, and so then what...
[Galaxy Note5 Accessories] PrsnlCrcl:
I am they they can be removed, but I am not sure about being re-applied. They do really stick to the back of the phone since it is glass. It took me a couple of attempts to get it aligned just right and it was not easy to peel off. If you are able to remove it without damage and the wrap is not clear, I would think you may be able to re-apply it a couple of times.
[Galaxy Note5 Accessories] drmacrofish:
Yeah, I am specifically talking about the leather wraps, which I know are thicker.
[Galaxy Note5 Accessories] slickwraps:
Thank You!

Mind if we share?
[Galaxy Note5 Accessories] slickwraps:
Would love to see pics!

Thank You!
[Galaxy Note5 Accessories] MrBaltazar:
Are the bamboo not available anymore?
[Galaxy Note5 Accessories] Hezzennater:
This looks like the coolest skin out there:

https://youtu.be/E4amRY3Skf4?t=91

{satire}
[Galaxy Note5 Accessories] slickwraps:
We're currently sold out due to the popularity. We hope to bring them back very soon!
[Galaxy Note5 Accessories] dkotoric:
Any chance of having a black metal one?

Sent from my Note 5
[Galaxy Note5 Accessories] NiquiSE:
I just ordered the Carbon Fiber one in Black. I'll post some pictures when it arrives..
[Galaxy Note5 Accessories] PrsnlCrcl:
The black carbon fiber looks great!!! http://xdaforums.com/showpost.php?p=62655788&postcount=6
[Galaxy Note5 Accessories] PrsnlCrcl:
Here is the Gold Flake skin...I love it!!!
[Galaxy Note5 Accessories] slickwraps:
The Gold Flake Ebony looks Dope AF!

Thanks for sharing!
[Galaxy Note5 Accessories] malickie:
Hmm, so Bamboo is sold out, well that is a bummer as that is what I am actually looking for as well. Hope to see it back soon, as I like that style.
[Galaxy Note5 Accessories] eurominican:
Anyone has the digital camo skin? Plz post pics!!
[Galaxy Note5 Accessories] ambervals6:
Can't wait to get mine. Looks dope for real.

Sent from my SAMSUNG-SM-N920A
[Galaxy Note5 Accessories] PrsnlCrcl:
I am extremely happy with it! I started with the carbon fiber, but like this one much better!
[Galaxy Note5 Accessories] NiquiSE:
Mine should be here Monday!

2015/09/18	22:51	MISSISSAUGA, ON	Item has arrived in Canada and was sent for further processing.

HYPE
[Galaxy Note5 Accessories] Idan73:
For anyone that's struggling to apply slickwraps back properly, should actually look at dbrand video instructions for note5.

Note 4 ?
[Galaxy Note5 Accessories] NiquiSE:
I saw that video. I really like how they align it and it makes it easier for people to use that trick.. Less harm to the wrap peeling it up and placing it over and over as well.
[Galaxy Note5 Accessories] trekage:
Hey guys, just bought the natural series leather for my device but while I was on the slickwraps website I noticed there is both a matte black and regular black skin under the color series. I've asked them multiple times on twitter regarding the difference as the photos look identical on the website, but I've gotten no reply whatsoever. Does anyone happen to know if the regular black has a different texture and color than the matte one? Photos for reference would be awesome!
[Galaxy Note5 Accessories] chavist:
Really like the Teak wood
[Galaxy Note5 Accessories] deno24:
vinyl wrap

I did the exact same thing with some vinyl wrap I bought at pepboys. Easy to do and it looks great. Use hair dryer and an exacto knife to cut around bezel. I also have access to a bead blaster so I bead blasted the bezel. The phone has no "slippery " issues at all now. That along with the tempered glass who needs an ugly case.
[Galaxy Note5 Accessories] Niwrad:
mine is a Camo skin wrap. I really like it, feels good in the hand and the vinyl feel made it sticky to hold. It looks perfect with my Smoke Black ringke fusion too.
[Galaxy Note5 Accessories] eurominican:
I ordered this same one. Looks sick!! Can you please provide link to the smoked case you got?
[Galaxy Note5 Accessories] eurominican:
Ringke fusion smoked black https://www.amazon.com/gp/aw/d/B010R8CLOM
[Galaxy Note5 Accessories] Niwrad:
Thats the one. :D
[Galaxy Note5 Accessories] slickwraps:
Where is it? Can't see it. haha

Thanks for posting!!
[Galaxy Note5 Accessories] eurominican:
I will post some more pics of this setup when I get mine.
[Galaxy Note5 Accessories] yashwanthms:
One basic question. Wireless charging still works after applying any of the skins?
[Galaxy Note5 Accessories] PrsnlCrcl:
That is correct...no issues with wireless charging...even with both the slickwrap and a case, I have no issues with my Tylt charger.
[Galaxy Note5 Accessories] mj0528:
Their customer service is spectacular! A couple of the small pieces were coming off and they sent me a whole pack for free! Thanks
[Galaxy Note5 Accessories] PrsnlCrcl:
+1...they are extremely easy to work with!
[Galaxy Note5 Accessories] LaRosa217:
that camo skin doesn't look bad @ all
[Galaxy Note5 Accessories] slickwraps:
Thank You!
[Galaxy Note5 Accessories] NiquiSE:
Here's my Carbon in Black that just arrived. I'll take better pictures when I'm home that show it off a bit better.
[Galaxy Note5 Accessories] chavist:
I just ordered the Teak slickwraps.
[Galaxy Note5 Accessories] chavist:
Does anyone have photos of this with a bumper case, or would the bumper mess up the slickwrap?
[Galaxy Note5 Accessories] mj0528:
I have the samsung thin bumper case and it doesn't mess it up at all. They look really cool together!
[Galaxy Note5 Accessories] NiquiSE:
The wrap does not cause any issues with any of the cases I have. They all still retain a proper fit without any damage to the edges of the wrap from swapping between cases. In case someone is curious, the wrap with a case doesn't affect Wireless Charging either. I tried it with the Samsung Case (Pictured Above), Spigen Neo Hybrid Carbon and an Otterbox Commuter. The Wireless Charger used was a Tylt Vu. Application was very straight forward and easy. It's rather cold in my house so even with the hair dryer it made a little more effort on the sides of the wrap however I just tossed it in my Spigen Case through it on the charger and the heat from charging and the very snug fit around the phone from the case made that easy work. The packaging was exceptional. I didn't use the front or side wraps because I do have a tempered glass screen protector and I wanted to keep the sides exposed (Personally preference regarding looks). They also include a screen protector (PET) for those whom want to use the front wrap and are worried about screen protection.

The one thing I have to say is..I truly hope the Camo is available for the Note 6 when that comes out next year as that'll be the skin I'd like to try next.

See below some more pictures of the wrap and the packaging:

As you can tell by the pictures the wrap doesn't stick out at all on any of the sides/edges of the phone. It truly does look and feel remarkable. The texture of it is nice and grippy as well.

I'd love to try out a Camo one next so hopefully soon or if they make it for the Note 6 when it comes out.
[Galaxy Note5 Accessories] fumiga:
Does the leather nature run flat with the camera? Is it thick enough to add some camera protection?
[Galaxy Note5 Accessories] NiquiSE:
They include a cover for the camera as well so that'll cover it. The wrap itself will still be a bit lower than the camera so you'd want to use the camera pieces that come included if you're looking for some camera protection to.