yashsingh1/xdaforums huggingface dataset:
[ZenFone 2 General] Ashtrix:
The company Reps are not at all responsible for the company's decisions.

Sharing my Internet experience from a Power User perspective, I apologize for the Off-topic. Hope this helps.

Being a member (5+ years) at NBR forums- Alienware forum and ever since new Maxwell GPUs launched (Q4 2014) the AW18 was killed, AW17's Haswell socketed CPUs were too (new machines with crippled performance throttling due to HQ BGA lineup, low watt PSUs, OC limiting machines were released- AW17R2 - 2015) and there was a wildfire going on for over months for being incompetetive in the high end DTR scene, At last after loosing the market to MSI's Titan, Clevo's P7xxZM series, AMA threads, Direct bashing from us, After a long cold war the Dell released the AW18 now with updated BIOS, but alas the AW17 2013-14 machines are left in dust for the BIOS patches required for the complicated setup of the Pheonix H20 BIOS+Win8 UEFI requirement, Maxwell UEFI GOP signature checks...

AW/ Dell also has reps over NBR since 5-7years or so, we had a fine relationship with them but with this all issues going on the atmosphere turned negative. As a mature userbase things are fine at NBR. The Reps are just given instructions and help corporation's PR dept or Engg dept with gathering the community feedback and help users out regarding many issues :highfive:. Appreciate the work !!

All I wanted to say is, It's unfair to blame reps. These are Conglomerate companies they only respond to the negative PR profit maximization is the primary goal for them. Checkout the Nvidia's tactics over the GTX970 VRAM fiasco, Driver issues now, Overclock Blocking. We should be optimistic.

I feel very sad for our current situation with the superfast Atom Z3580 we could have beaten most of the flagships, I think ASUS is not strong in software efficiency as their ROG HW segment, This position will eventually make me to jump ship to any of these Nexus 6 / Bullhead / Angler as a primary device. A nexus always beats every android device due to the operating structure and the full google support for hardware :good:.

Thanks :cowboy:, no expert here in these type of things, wrote a book instead xD :p

Get a Nexus :cool: !!
[ZenFone 2 General] 903tex:
But they are a business, there job is to make money. If they wanted to release up android m by making the zenfone 2.5 they can. I agree on what you are saying but in the end only phone to get the updates to android latest os is Google baby.

---------- Post added at 12:36 AM ---------- Previous post was at 12:35 AM ----------

Meant by xda
[ZenFone 2 General] kanagawaben:
I hope we'll see an upgrade to Marshmallow on our devices, but agree that we can't necessarily expect it as this is not a nexus/Google Play device. On the other hand, as a device released with Lollipop, I think we have a legitimate expectation of receiving an update to 5.1, which is still Lollipop. Given the well-known flaws of 5.0 it is rather bemusing why ASUS persist in rolling out these 5.0 updates. How many since release now, about 10 or more? Fixes for showstoppers, support for regional carriers, patches for security issues like Stagefright, and legal requirements like adding the regulatory certificates are understandably necessary. But all the feature changes and additions, many of which have just created other bugs? Why bother? We all like added features, but surely the time and effort would be far better spent on speeding up work ona 5.1 update? I certainly believe they have a problem with management and their business model, which is also reflected in the OTT bloatware and the over-iteration of Zen devices. I guess they want to be seen to be providing a lot of added value and a lot of choice in their range, but they really need to calm the hell down and be more focused, if you ask me. All that said, absolutely no call for going off at the ASUS guys posting on here, who are clearly tech-loving dudes just like the rest of us who hope they can do their bit to help us enjoy our devices.
[ZenFone 2 General] toptuto1:
just hoping Asus will get android M ::(
[ZenFone 2 General] fred_gaou:
Did you experienced that installing beta third party ROM performed better than the official & supported one? Did CM12.1 solved your battery & memory issues? If yes at what cost? At last, did CM and other ROM based on AOSP (nexus) natively support EAP-SIM now?
[ZenFone 2 General] GrandpaaOvekill:
yes it is faster than the native rom, allows u to do tons of customizations and my battery backup increased too...but one thing that improved is ram management...android 5.0 is despised due to its memory leak problems....so most of the time my free memory was 300 or max 400....with cynogen it stays around 700-800....so yea cm12.1 anyday

---------- Post added at 02:13 PM ---------- Previous post was at 02:08 PM ----------

frankly I am not getting what u r saying... r u trying to be sarcastic at me or are u genuinely asking a querly...see for me rooting and unlocking a device is pretty standard thing....so it wasn't like "i had to pay a huge price" to get a roms better than the junk asus pre installed in this device
[ZenFone 2 General] fred_gaou:
Genuinely…

And in the meantime, I try to suggest to you a more balanced account. I understand your point of view but I feel your remarks very harsh and condescending toward ASUS as if they were totally unqualified and so on.

In forum, we primarily see dissatisfied customers, some who have issues searching help, some who want to hack their devices, etc. We hardly ever see (in proportion) the other guys who are just fully satisfied and share it. And it is logical. Forum is place of question and solution.

You say "we customers are not satisfied with ASUS software, their update rhythm and we are right to complain and spit on them". I would just like to give some moderation and perspective to that. As customers, we all have faced more or less issues with some product or service. I really don't think ASUS is worse than their competitors. Zenfone 2 is my first ASUS product and for what I can see now, their product and software are not bad. In fact, for the price, they're pretty awesome. I prefer ZenUI to Touchwiz. And I prefer pay that price for a zenfone 2 (64GB, 4GB) than almost twice for a Galaxy S6 (32GB, 3 GB) or other.

Other companies don't offer better or worse service. Samsung updates are much more rare and their system are not more stable or efficient. Yet they are the leaders. I won't speak about Apple.

Perfect product doesn't exist, they are too many people to satisfy for that.

I love custom ROM and their features (I miss privacy guard from SLIM), I jumped on it for my former gt-9000 but if you need to have a good photo software, network service compatibility and efficiency (eap-sim, etc), the stock can be better. And again ZenUI, IMO, is not full of bloatware. I won't use the half of it but I understand they can be useful at some point for some people. And even non rooted users can manage the footprint of them (hide, freeze, uninstall, manage notification and startup).

The other half are useful enough to me. ASUS tools to manage their system (RAM, battery, apps) have the advantages they are unified to system, linked together and free. It saves me to search alternative one with ads that would do the same job without necessary less bugs, etc.

No hard feeling at all. Do you get me better now?
[ZenFone 2 General] GrandpaaOvekill:
well I agree ..and even apologize for what I said before....I know that one particular comment I wrote about asus was pretty straighforwarrd and harsh but the fact is I can't sugarcoat my lines everytime to make it look pretty to the other side...we as a coustmer have a right to complain about a fascility not being provided to us on time....software updates being one of them....u see in the current market if u want to survive in the competition( and I am saying this because I am myself involved in a firm) u need to keep ur devices updated....asus is competitng against company like xiaomi and Motorola in this segment...both of these companies have made it a point atleast in their newer devices ..to keep them up to date...atleast as long as their hardware permits them to do so..as u cn see in mi4i and moto g2 and g3 as well.....u see...I took a risk buying zenfoen 2 when I had plenty other options in various other companies as well... and now when I see those deives running up to date stock operating systems...it really hurts as a coustmer.....as far as my comment is concerned ..sir..... in that comment I didn't abuse anyone or any firm....nor did I abuse anybody in particular....if u are saying that if u are feeling bad for asus bcoz I made that comment..then I can't do anything about it...as long as I am staying in my limits while writing a post on this forum I am pretty much free to write anything I wany...be it a complain or a praise for someone.....and its not perticulary me that is pissed at asus for not keeping its devices up to date...its problem with many coustemrs now..u can counter my argument by saying that asus released plenty of bug fixes( 10 or something) after the release of this device ....but problem is not gonna go unless they port 5.1.1....I didn't fully read ur comment..( bcoz ..it was pretty damm long.. :P ...well so is mine)....at the end..i still fell I stand corrected on my end......as far as that comment is concerned....and yea this probably be very well my lst asus smartphone...
[ZenFone 2 General] wifestealer:
Don't exaggerate and have some patience or if you can't wait then unlock bootloader, put twrp and flash custom roms

Man, I'm just kidding lol

I want too 5.1/5.1.1 but who knows what the **** asus is doing lol
[ZenFone 2 General] GrandpaaOvekill:
well..i have already unlocked ..put twrp and flashed a cm12.1.....lol..but that guy was asking me something so I was just answering him...
[ZenFone 2 General] Level99:
Thank you very much for keeping us informed. I'm sure you let them know how enthusiastic we are about the device and the potential the upgrade has to bring. Good community managers are a rare breed, so keep up the great work.
[ZenFone 2 General] ASUS_Khang:
I will try my best! :)
[ZenFone 2 General] fenixx1:
Sorry, but NO. We don't need to be patient with a manufacturer that takes our money and then forget about QA or client support. I don't care what happens with Motorola, Samsung, Huawei or anyone. I do care what happens with the one maker that sold me my phone, only that. I won't be easy, i don't have to beg, because it wasn't a favor they did to me, it wasn't a gift, no matter the price, high or low i did pay for the phone and they claim they are a responsible and professional bussiness. They are not, they are, as some other forum member put it, the typical asian manufacturer. They sell then forget and to the next iteration.

I repeat, we don't have to be polite, nor suave. they have to deliver, that's all. and if they don't deliver they will pay, that will be low sales, boycott or any other way we consumers have to punish irresponsible and unethical manufacturers.

besides that, don't expect any upgrade to 5.1 or anything further.

why?

they havent, and wont pay the royalties needed to work on the new development kits for the hardware platforms (Intel), so, they will keep doing cosmetics updates to their apps and UI over 5.0

in short: forget about demanding/begging/asking Asus for a upgrade to 5.1 on the Z00A, forget it. they don't see profit in that, they are not Sony, nor Huawei.

They dont care for you, they dont give a damm.

but if anything, dont beg, dont ask politely, they dont deserve it.
[ZenFone 2 General] goolac:
REALLY?

Wow! Bunch of opinions in this thread....

That being said, I predict that we will have 5.1 in the near future AND Android M a bit after that.

I have faith in ASUS. I have not had any issues with this phone since I got it there were not addressed in a timely manner.

I was a Samsung fanboy for a long time G2 Skyrocket, G3, Note 1, G4, Note 3, G5 then this Asus phone. I have received more timely updates on this phone than I ever got on a Sammy. I looked hard at the LG series and the Nexus but for half the price and equal or better specs this phone was a solid purchase.

I say, Asus keep doing what you are doing and if they don't, well I can always sell this phone and get another one, but why would I do that when this phone works great the way it is?
[ZenFone 2 General] Buk-Lau:
although this guy is a bit on the extreme side, he is right for the most part. 5.1.1 should have arrived months ago when all other major OEMs updated. if custom ROMs can manage to get to 5.1 within a few months, I don't see why asus's developer team can't. either asus is not paying attention to what they should, or they simply just don't want to update
[ZenFone 2 General] wifestealer:
I think they are working on M version
[ZenFone 2 General] Nyks45:
I think they will give 6.0 directly

They are give 5.1.1
[ZenFone 2 General] mvdt567894:
Custom roms look more and more tempting every day.
[ZenFone 2 General] dr.arifeen7009:
smartphone market is very emerging. so companies give support for 6-9 months (3 quarter) top... cause they have to sell new phones

Sent From Asus Zenfone2 Z008 By Shamsul Arifeen
[ZenFone 2 General] AhmadOkda:
The fact they release nearly useless update every couple of weeks says that they are spending money and time on the development

I am just wondering why not spend those resources on a 5.1 update which solves the major complains of this phone (like battery) instead of waiting them on an absolute version which proved to bring a lot of bugs
[ZenFone 2 General] kanagawaben:
I think people expecting to see a massive improvement in memory use and battery life when (if?) we get 5.1 are in for a bit of a shock.
[ZenFone 2 General] threi_:
Absolutely true. People who use Android devices on the regular (especially nexus devices) know this.

Idle drain is just part of the android experience.
[ZenFone 2 General] AhmadOkda:
on my Note N7000, android 5.0x was unusable due to memory leak and battery drain, now i have been enjoying 5.1.x on the same device with just 1GB of ram and a whole day on a single charge
[ZenFone 2 General] ASUS_Khang:
Hey everyone, I just wanted to let you know that I still haven't heard any official news from HQ about updating to 5.1 or 6.0. HOWEVER, I am now in touch with the team that is responsible for updates and stuff, so I'll try to keep everyone in the loop with everything. I appreciate your patience and understanding.
[ZenFone 2 General] Phoost:
I would say skip 5.1 and work on 6.

Personaly I want a Kitkat rom. All lollipop versions are full of Google bugs and even the battery drain isn't solved on 5.1.

Googles updates are often a catastrophy so I'd like to get a stable version instead of hopes but bugs.
[ZenFone 2 General] vrnsr:
So why not skip buggy 6.0 and develop a perfect bugless 6.1, or better yet 6.1.1 which is expected to be bug free?

PLZ PLZ lock this thread, it's not beneficial to anybody
[ZenFone 2 General] Calin:
Oh god i red like almost all the thread lol :D

It's good to have someone from inside who can provide us a point of the situation so thanks [MENTION=6922370]ASUS_Khang[/MENTION] for all the info you bring to us ;)
[ZenFone 2 General] Ksagrande:
Guys, really. we all knew Asus reputation of being late with upgrades when we bought the phone. They are bound to find some challenges in their way, due to the compatibility issues with the different chipset. if not, we'd have official CM by now, wich is way easier to do than working on upgrading an UI (not to bellitle CM, i love their work, especially with this device).

The thing is we will receive android M upgrades. Why? because they need to have a good reputation if they want to sell any zenfone 3 in the future. But I'm not hoping in getting it any time this year also

Also, for the guy saying he'd rather buy a moto G, you're just being silly, really. It has 5.1.1 but still loses to our phone in EVERY single aspect. They are nice phones, but they simply cannot be compared to the Zenphone 2.
[ZenFone 2 General] ImjuzCY:
You see guys, the CM we have for our phones here is based on 5.1.1. But yet, Android OS is still draining battery. So we can see it is not necessarily problem with 5.0. If you try and read the CM thread there, people there are suspecting libhoudini (the library that translate ARM code into x86, if you guys don't know) that is responsible for the drain.

And moreover Android M is not yet officially released why are you expecting ASUS to be working it already? The final M will differ from the current Dev Preview so why waste time doing things that are still immature? You didn't buy a Nexus device, so don't expect immediate release of M so soon.
[ZenFone 2 General] Phoost:
No, not the translation library is the cause of battery drain. It's a general lollipop issue. Look at forum for LG, Samsung, HTC.... it's alkways the same. It's still an issue in 5.1, it's unknown if this will be fixed in 6.x. It simply doesn't affect all customers. Blame the right side Google, not Asus.
[ZenFone 2 General] allasca:
Yeah, we need kitkat for sure :D
[ZenFone 2 General] mr_gourav2000:
Zf2 laser have great battery backup.

Lollipop 5.0
[ZenFone 2 General] gontie:
CPU is a Qualcomm Snapdragon 410, so nothing to do with a intel chip...

Intel and Android 5.0 is really a bad combination....
[ZenFone 2 General] jimchee:
We can't even get 5.1, instead they keep trying to tweak 5.0 which is so full of bugs it's disgusting, it's been over six months since we should have seen 5.1, I think ASUS is simply acting like any Chinese company their support for future development is basically non-existent, So I wouldn't hold my breathe waiting for M or 5.1 we may never see either.
[ZenFone 2 General] kanagawaben:
Yeah, I am getting frustrated with ASUS now. 5.0 was buggy enough with google's bugs, and ASUS' tweaks just seem to add more bugs - can't properly turn off wifi always scanning, power saving mode coming on by itself when it isn't meant to... Shame because other than the software bugs I love my zenfone.
[ZenFone 2 General] ponhei9502:
I'm guessing the battery drain has little to do with Android itself. The Zenfone 2 has an older energy draining display, Asus had to cut the cost somewhere. When using the phone as a mobile hotspot I've noticed that the battery life is actually really good. Why it shows up as Android OS though is another mystery in itself.
[ZenFone 2 General] vipercoyote:
User error. The software works fine for me and i know why your having the problems you mention. its a user error on your behalf

And we will not be seeing Android M not anytime soon , not this year and not early next year
[ZenFone 2 General] allasca:
Instal custom rom bro..... :D
[ZenFone 2 General] kanagawaben:
Can't see how it can be an error on my part, but if you are so certain then please enlighten me.
[ZenFone 2 General] sadsfae:
Hi ASUS_Khang,

Thank you for responding about ASUS updates. Do you have any insight into whether the ASUS Memopad line will be receiving 5.1.1 updates (or M release)? There's quite a lot of security errata and bugfixes in 5.1.1 and currently the memopad line is on 5.0.1.

I have a Memopad 8 ME581CL if that matters. Thanks again for your insight.
[ZenFone 2 General] :
lots of flaws/bugs = more updates. But I agree, we cant say Asus isnt listening. But where is 5.1 ? Can we have an official confirmation about 6.0 ?
[ZenFone 2 General] Calin:
Android M is not even released yet, so it will take some time till all the OEMs will prepare the firmware for each of their devices, and the same will happen with Asus, about the confirmation of the upcoming Android M, you can be sure Asus will also bring it to the Zenfone2, i mean there is not much to think about it, since the device was released this year and looking back to the old Zenfone (5) which had updates for Jelly Bean and Kitkat also!

In my opinion we can expect for sure and Android M update, i think the developers dropped the work for the 5.1.1 update to focus directly on M. This would make sense in some aspects
[ZenFone 2 General] :
the problem is the relation between Asus and Intel, it is apparently not very good in the mobile business. Some say we wont see 6.0.

Not even my concern anyway, the reseller will take back my phone at no charge, even the shipping will be free, hurray !
[ZenFone 2 General] yumms:
HTC will release M on their phones on 10/20... http://www.androidpolice.com/2015/0...t-an-update-starting-by-the-end-of-this-year/
[ZenFone 2 General] :
well done HTC !
[ZenFone 2 General] Calin:
I don't see the point about why we could not see Android M on our Zenfone, basically the changes from Lollipop are not as BIG as from the transision from KK to Lollipop, so i will still maintain my opinion, Intel is trying very hard to enter and maintain a mediocre position in the Smartphones world. So if the developers continue to work on it, for sure we will get something ;)
[ZenFone 2 General] ASUS_Khang:
Hey there,

Yes...I am trying to do my best to let everyone know that ASUS is listening to everyone.. and 5.1/6.0 has been a HUGE discussion up at HQ (AFAIK). As for the MeMO Pads, there has been no official word on whether those will be updated, but I'll ask.

Thanks everyone for your patience!
[ZenFone 2 General] mr_gourav2000:
HTC liar
[ZenFone 2 General] gipikay:
What about Zenpads? I'm seriously considering purchasing one, as it does look as a Zenfone 2 (which I'm pretty much satisfied with, despite some flaw) made tablet, but once again if software will be in a limbo it is a dealbreaker ( and devs haven't picked it up as they did with ZF2 )
[ZenFone 2 General] Niko of Death:
There are a few things I feel you guys just don't understand.

1. ASUS is not obligated to give you a 5.1 update. It'd be scummy of them not to, but there is no obligation for them to update.

2. OEMs are not custom ROM devs. Taking longer to get a 5.1 ROM out is not ASUS being awful developers, for ASUS to release a 5.1 update they need to (to the best of their ability) ensure there are no major bugs, that performance (both speed and battery life) is fully optimized, and that nothing is "downgraded" in the process. Of course, this is harder on ASUS than other OEMs due to the use of an x86 chipset. If you look at the custom 5.1 roms available now, they all have major noticeable bugs, and while they might be worth it for powerusers, or there may be a workaround, neither of those are acceptable for a release for the general public. While 5.1 roms see performance enhancements, battery life takes a hit, which again, would not be acceptable for a full OEM release. In addition, ASUS has to make sure all models can run the update without issues, which means testing 551ML WW, CN etc., 2GB/4GB versions, and the various other models released.

3. ASUS has a full team working on software development. It wouldn't make sense for them to have everyone focusing on JUST 5.1. While 5.1 (or 6.0) is most likely their top priority for updates, it wouldn't make sense for them to completely ignore other minor fixes or enhancements that could be pushed out quickly.
[ZenFone 2 General] yumms:
Why is an update to Marshmallow such a mystery for ASUS? Other companies such as HTC and Motorola have already announced their update plans.

What logical reason is there not to confirm the next update? Unless of course there is no update and ASUS simply doesn't want bad press.
[ZenFone 2 General] Calin:
They don't want to make false announcements If after it will not be that way... Sometimes is better to don't talk :)
[ZenFone 2 General] vipercoyote:
It's not a mystery. basically the asus rep told you no in so many ways but you guys keep pressing it

If they were working on it he would say YES. All he says he basically he doesn't know bla bla blaa which means NO. How is it that he doesn't know? Its a soft way of saying no which will not cause an uproar here

Im not saying we not get it but as of now they have other things they are working on

Who cares about 5.1 anyway?? This thread need to be closed