yashsingh1/xdaforums huggingface dataset:
[ZenFone 2 Q&A, Help & Troubleshooting] kischde:
[MENTION=6810551]BORETS24[/MENTION]

Yes, it's rooted and all my apps needing root are working as they should, also Total Commander which I'm using.

Edit:

Ah, damn.. You're right, I forgot to activate overall root in TC's options... You're my personal hero, mate! Will build a statue for you now :D
[ZenFone 2 Q&A, Help & Troubleshooting] Akash434:
Hi, I cant seem to properly install the Intel Mobil drivers properly. At the end it asks to disconnect my phone and reconnect it, but it does not detect that change.

I'm running a Ze551ml
[ZenFone 2 Q&A, Help & Troubleshooting] SweatTealTea:
Settings wont accept

when i click "ok" from the settings menu i get: opening port... then it says "trying different setting 1/3 then 2/3 , 3./3 " then it fails
[ZenFone 2 Q&A, Help & Troubleshooting] Akash434:
Yeah I get a similar problem, expect it freezes on the third try, and the program only unfreezes when i disconnect the phone from my computer.
[ZenFone 2 Q&A, Help & Troubleshooting] SweatTealTea:
Same

That's my exact problem. Same three tries that take forever and does nothing till i disconnect; I also tried the compatibility mode and it seemed to go a bit further but still ends up nowhere without progress.
[ZenFone 2 Q&A, Help & Troubleshooting] khyjb1995:
[MENTION=6810551]BORETS24[/MENTION]

I already flash servicing rom, next step use the phonetool.

I'm also got same problem stuck at the "trying different settings 1/3......"

How to solve it?

phonetool_installed_191_trying_diffenret_settings_1_3

imgur.com/a/lfEQK

device_manager_view

imgur.com/a/zqJqQ

asus_zenfone_2_slot1_modem_state

imgur.com/jfryMAS
[ZenFone 2 Q&A, Help & Troubleshooting] nerowebx:
Same problem here.... i try to reinstall intel android driver, i try two different Pc but always same message "trying different settings 1/3......" Any one know solution for this problem?
[ZenFone 2 Q&A, Help & Troubleshooting] nerowebx:
No solution ????

---------- Post added at 12:35 PM ---------- Previous post was at 12:21 PM ----------

I use this driver for com port :

Intel Android driver 1.10 it's right?
[ZenFone 2 Q&A, Help & Troubleshooting] khyjb1995:
What OS you're trying ? Windows 10 or older?
[ZenFone 2 Q&A, Help & Troubleshooting] nerowebx:
I try on two Os Win 7, the result is the same, port com is open but Digma Sofia recovery not dialog with phone, the message is Trying Different setting 1/3
[ZenFone 2 Q&A, Help & Troubleshooting] nerowebx:
[IMG="Setting1"]https://s31.postimg.org/6k0mszjqj/IMG_4631.jpg[/IMG]

[IMG="Setting2"]https://s31.postimg.org/9ctud0k2z/IMG_4629.jpg[/IMG]
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
To all: added two videos to my instruction

Please watch video https://www.youtube.com/watch?v=dDQ2CzoSFQE and https://www.youtube.com/watch?v=545gshHW6QQ
[ZenFone 2 Q&A, Help & Troubleshooting] nerowebx:
Thanks Borets I do all, but when i try to connect phone to Digma i got "try different setting" message, i think the intel driver in wrong or phone modem is damage .

i Post image to show my problem.
[ZenFone 2 Q&A, Help & Troubleshooting] flappa:
ZE550ML

Hi all,

I'm having some issue with getting the service rom flashed to my ZE550ML, ASUS Flash Tool v1.0.0.14 connects to my phone and appears to begin flashing, then after about a minute errors with the message Flash image failure(Failed with error #1).

Phone is working otherwise, just no IMEI for SIM 1.

Any ideas?

Thanks
[ZenFone 2 Q&A, Help & Troubleshooting] khyjb1995:
You need to use newer version flash tool.

here is link

yadi.sk/d/bjd_BthZrXhAk
[ZenFone 2 Q&A, Help & Troubleshooting] sharkie545:
Anyone figure out how to flash sim 2 imei?
[ZenFone 2 Q&A, Help & Troubleshooting] flappa:
Thankyou!

I was able to flash the service firmware, unfortunately I now have the same problem as [MENTION=1695247]nerowebx[/MENTION] and others with the phone tool unable to connect.

Has anyone been able to connect to the phone tool with the service firmware erroring about Slot 1 Modem crash??
[ZenFone 2 Q&A, Help & Troubleshooting] cgalleguillosm:
I had recovered my IMEI for the SIM1 following the steps, now I'm fixing the other data.

In the file, What corresponds to "QTCYZ10RR5630316C"?
[ZenFone 2 Q&A, Help & Troubleshooting] SweatTealTea:
issue still remains

I initially found those videos before arriving at this thread and have tried multiple times from both, still it returns with the same "trying setting 1/3..." problem.

would greatly appreciate some assistance.

P.S. this error comes up "Error: CallGetSecVersion was not properly executed!"
[ZenFone 2 Q&A, Help & Troubleshooting] flappa:
Slot 1 Modem Crash showing in notification for service firmware. imgur.com/a/eZoHb

Any ideas?

I was able to change the Modem Setting in the service firmware debug app to Slot 2, this enabled me to access Phone Tool, but would not allow me to edit IMEI for Sim 1.

For those wanting to edit the IMEI for Sim 2, try changing the modem setting in the debug app.

[MENTION=7626306]khyjb1995[/MENTION] [MENTION=1695247]nerowebx[/MENTION] I think we have the same issue. How do we fix Slot 1 Modem crash?
[ZenFone 2 Q&A, Help & Troubleshooting] stefanenco:
I don't find "phone tool installed 191" can you help me?
[ZenFone 2 Q&A, Help & Troubleshooting] cgalleguillosm:
It is in the Digma_SoFia_IMEI_recovery, take a look in the page 2 of this thread.
[ZenFone 2 Q&A, Help & Troubleshooting] adarshprakash:
[MENTION=6810551]BORETS24[/MENTION] Big thanks to you. My phone got working again.! Is there a way to make sim2 also working? As someone said, by changing modem setting in debug app?. I think in marshmallow beta wifi mac id is stored in /config folder.
[ZenFone 2 Q&A, Help & Troubleshooting] stefanenco:
Ok!! I have just an other problem, i have installed the firmware stock, but there one imei in my phone dualsim. After the flash in tool there were two imei!!! But the second it's lost. Do you have solution? Can i do? Thanks
[ZenFone 2 Q&A, Help & Troubleshooting] VinzNguyen:
when i excute 2 imei in phonetool. i have errorr "imei 1 invalid"

---------- Post added at 08:34 AM ---------- Previous post was at 08:23 AM ----------

when i execute 2 imei. i have error. imei 1 invalid @@
[ZenFone 2 Q&A, Help & Troubleshooting] stefanenco:
Ok i have switch to sim1 from sim2 and then i have get my secondary imei!!! Perfect!!!
[ZenFone 2 Q&A, Help & Troubleshooting] vmakers:
help

hello...

i can't find the port on the dialog box of phone tool setting....

https://postimg.org/image/rdyzusr2z/

can you give solution.

thanks in advance...
[ZenFone 2 Q&A, Help & Troubleshooting] VinzNguyen:
how ? i cant get imei 2
[ZenFone 2 Q&A, Help & Troubleshooting] VinzNguyen:
i set 2 IMEI on Phonetone. Done. but IMEI 1 is correct and IMEI 2 is 0049..... . both sim working !!

anyone find a way to change second imei ???

---------- Post added at 02:59 PM ---------- Previous post was at 02:59 PM ----------

anyone ?
[ZenFone 2 Q&A, Help & Troubleshooting] VinzNguyen:
what do you mean ? how you can get second imei ???
[ZenFone 2 Q&A, Help & Troubleshooting] stefanenco:
You can switch to the sim2 by app in the service Rom
[ZenFone 2 Q&A, Help & Troubleshooting] VinzNguyen:
what app ?? guide me. please
[ZenFone 2 Q&A, Help & Troubleshooting] VinzNguyen:
same here. anyone have solution to change imei 2 ?
[ZenFone 2 Q&A, Help & Troubleshooting] stefanenco:
I dont remember the name of the telephone's app. I remember that in the icon of the app there is a mafnifyng glass. If you can help me with attached thumbnails of the phone's app
[ZenFone 2 Q&A, Help & Troubleshooting] VinzNguyen:
check you private box .. this is debugger app. but what should i do ?
[ZenFone 2 Q&A, Help & Troubleshooting] stefanenco:
Thi sunday i do a guide with all instructions for switch to sim 2
[ZenFone 2 Q&A, Help & Troubleshooting] VinzNguyen:
thanks. but you can share me somes trick for now. i need that for my imei 2 :(
[ZenFone 2 Q&A, Help & Troubleshooting] VinzNguyen:
what should i do for changing modem setting to edit imei 2 ? guide me pls
[ZenFone 2 Q&A, Help & Troubleshooting] stefanenco:
https://youtu.be/lB3_wzoXROI
[ZenFone 2 Q&A, Help & Troubleshooting] VinzNguyen:
thank you. but i found it yesterday.
[ZenFone 2 Q&A, Help & Troubleshooting] thiagomorello:
Not working so far.

Hey! I followed these steps and when the asus flash was done with the repair raw my smartphone get a black screen and i get unable to enter in bootloader, fastboot, recovey, etc etc...

When I try to connect with phonetools says "Trying to connect 1/3, then 2/3, then 3/3 and says cannot connect...

I'm using Windows 10 and my stock before the flash was the original stock.

Do you know what can I do?

Thanks a lot.
[ZenFone 2 Q&A, Help & Troubleshooting] Mackymanto:
How to dowload

Hi.. how to dowload phone tool 191 can give me a link? And guide me to flash my firmware.. ? I dont know what verssion that i flashing before i use phone tool.. thank you:)
[ZenFone 2 Q&A, Help & Troubleshooting] GJAQUES:
Recover s/n and Imei

Zenfone 2 ZE551ML

Serial Number: Unknow

IMEI SIM 1: 004999020640000 (not working).

YES 2 IMEI: 004999020640000 (works).

They can write a tutorial how to recover?

Or can describe step by step how to do it? for I am struggling to understand my English is not very good, and so I have difficulties.

I appreciate it.
[ZenFone 2 Q&A, Help & Troubleshooting] i_am_fresco:
I alredy flashed my phone with the service firmware but the Intel Phone Tool 191 doesn't show the Nuvoton Communication Port? Ideas?
[ZenFone 2 Q&A, Help & Troubleshooting] harpreet.s:
Hi Bro,

Is it possible for you to backup the debugger app and share as an APK ??
[ZenFone 2 Q&A, Help & Troubleshooting] harpreet.s:
Hi , can you share this debugger app as an apk !!!! Thanks
[ZenFone 2 Q&A, Help & Troubleshooting] harpreet.s:
Hi ,

Hi use this command it will enable the port required by intel phonetool without switching your ROM to service firmware through flashtool( very easy and fast).

setprop system.at-proxy.mode 1

this command needs root. (login to the android shell - adb shell; su )

to revert

setprop system.at-proxy.mode 0
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
wow, working on Android 6.0.1, thank you. Where you been so long??? But phone tool can't open port and connect to phone
[ZenFone 2 Q&A, Help & Troubleshooting] harpreet.s:
I used this method for AT communication.I am able to connect phone through phonetool , on 6.1. You may need to check the com port assigned is correctly mapped im phonetool.
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
well-well, your method work on my Asus Zenfone 6, Phone Tool see phone fine, port opened very fast, why did not work on Asus Zenfone 2 without service firmware, why can not open port? Please, give some advice
[ZenFone 2 Q&A, Help & Troubleshooting] rinorona:
can you share the app?? or at least tell me where to find them.. i already manage to restore all.. except the imei for sim 2.. plzz... ^_^ ^_^
[ZenFone 2 Q&A, Help & Troubleshooting] VinzNguyen:
https://youtu.be/lB3_wzoXROI

here.
[ZenFone 2 Q&A, Help & Troubleshooting] harpreet.s:
Hi , sorry for late reply. I am using 1.91 version of phonetool and it works fine. You can check if the port and drivers are correct. To verify connect to the serial port from putty and send command at. If you get a ok in reply then port is open and correct. Phonetool should connect .
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
putty not working. It shows green cursor, but terminal window inactive, I can not input commands, I set putty right or no?

I can't understand why putty and Phone Tool freeze, when I try to connect, Phone Tool write Try different settings 1/3- and freeze. For unfreeze Phone Tool need to unplug Zenfon 2 from PC only otherwize will be constantly freeze
[ZenFone 2 Q&A, Help & Troubleshooting] harpreet.s:
Lets check why Putty is not working.I doubt 2 things serial connection settings (try to change serial parameters, left side last option in your putty screen shot) or your intel drivers. Can you try to uninstall and try newer version if you are using old one. I am away from my laptop right now , I will PM you driver version and putty setting when I am back.
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
My Intel drivers most fresh- 1.10 version, also I try reinstall windows 10, try on Windows 7- not help me. I say one more time, on Asus Zenfone 6 work fine without any Putty, I don't think that Putty may tune COM Port. But Why Asus Zenfone 2 can't open COM Port- I don't know.
[ZenFone 2 Q&A, Help & Troubleshooting] harpreet.s:
Point is not about putty access but serial access through putty. Phonetool is only a frontend , on backend it communicates through serial communication with phone same as putty. If putty will not work , phonetool will also not work. Tuning putty means tuning serial communication parameters and if are able to make it work then you will need to copy same settings to phonetool also.
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
When I repair Imei on Zenfone 2 6 may 2016 I not use putty, com port worked in Phone Tool by default. But been set service firmware 2.30 from Asus . Why now did not work on stock Android 6.0.1- I do not know. I tried more different settings for Putty already- COM port did not want to open:mad:
[ZenFone 2 Q&A, Help & Troubleshooting] harpreet.s:
For me phonetool works out of box with 6.0.1 and putty also works. I will PM you my configuration to compare the difference.
[ZenFone 2 Q&A, Help & Troubleshooting] rinorona:
i allready see that bro... but he wont tell the name off the app.. can u please tell me?? :)
[ZenFone 2 Q&A, Help & Troubleshooting] VinzNguyen:
debugger app or debug app
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
I don't think that it will be helpful. COM port must work by default, without any actions, such as it work on my Zenfone 6 . Today I have some time for experiments, try to flash service firmware and look
[ZenFone 2 Q&A, Help & Troubleshooting] rinorona:
could not find the app bro.. i search it for 3 hours .. all i can find is usb debug app... please give me the link for that app.. :)
[ZenFone 2 Q&A, Help & Troubleshooting] rinorona:
nevermind allready find it.. thx a lot.. :)
[ZenFone 2 Q&A, Help & Troubleshooting] harpreet.s:
Hi ,

@ rinorona

Can you please share the app or link !!!
[ZenFone 2 Q&A, Help & Troubleshooting] rinorona:
the app its in the service firmware that borets gave ... go look in the menu after u install the service firmware.. :)
[ZenFone 2 Q&A, Help & Troubleshooting] harpreet.s:
Is it possible for you to backup this app and share as an apk?
[ZenFone 2 Q&A, Help & Troubleshooting] rinorona:
so sory my friend i would love to do it.. but iam just a newbie i do not know ho to extract the app from that rom... :)
[ZenFone 2 Q&A, Help & Troubleshooting] harpreet.s:
Thanks mate.
[ZenFone 2 Q&A, Help & Troubleshooting] adarshprakash:
For all those who are searching for debugger app. You can change the imei from any rom.

for sim1 run command "setprop system.at-proxy.mode 1" (from adb shell with su)

for sim2 run command "setprop system.at-proxy.mode 3"

to revert back setprop system.at-proxy.mode 0

rm /data/property/persist.system.at-proxy.mode

thanks, [MENTION=4920848]harpreet.s[/MENTION] [MENTION=6810551]BORETS24[/MENTION]
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
Hi. But I can't open com port even. Early 6 may 2016 on service firmware 2.30 open without any problem. Now I try these commands on android 6.0.1, on PC I see intel android virtual com port(COM3),but COM port don't want to open on any OS Windows and any PC. what can I do? I don't want to flash service firmware again.
[ZenFone 2 Q&A, Help & Troubleshooting] adarshprakash:
Maybe your config got crashed. When I had this problem of not opening the port after trying 3/3 methods, I took a backup of mmcblk0p14 from one of my friends and restored in my phone using dd commands. Then it worked. I don't know if it works for you.
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
I have other sypthom: Phone Tool freeze on trying 1/3 and for unfreeze I must to unplug cable only . After unplug Phone tool write that can't to open COM port

P.S After install service firmware 2.2.30 COM port now working
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
For sim2 also working if run

setprop system.at-proxy.mode[B] 3[/B]

---------- Post added at 23:00 ---------- Previous post was at 22:29 ----------

I found service firmware for ZE550ML https://drive.google.com/file/d/0B0v_vGzEh1G5bWZkUGFXR1FzaEU/view
[ZenFone 2 Q&A, Help & Troubleshooting] harpreet.s:
Hi ,

Is it working for you now on 6.0.1!!!
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
Hi, no. When I returned on 6.0.1 COM port not working again. For me comands working only on service firmware 2.2.30 :D
[ZenFone 2 Q&A, Help & Troubleshooting] Tarik Aziz:
I have a problem. I'm using ze550ml and successfully managed to restore my imei (sim1 only) but the problem is my phone detects the imei in WW-2.15.40.11 firmware and below. But if I update my phone above 2.15.40.11 firmware it stops detecting the imei and shows null. Now im running marshmallow and it still shows null. I tried to restore my imei again the same way as before (I used the service firmware of ze551ml) and again tried to update but my phone never shows the imei if I upgrade above WW-2.15.40.11 firmware
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
You need root access. Try after restore IMEI (now we can restore both IMEI) , make copy config folder from root of file system . Then after firmware copy config folder above and reboot - must be show correct IMEI
[ZenFone 2 Q&A, Help & Troubleshooting] Tarik Aziz:
I'm sorry, u mean I should copy the config folder of the firmware 2.15.40.11(the firmware showing my imei) to the any new updated firmware? For example - copy the config folder of 2.15.40.11 to my current official marshmallow software?
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
You must copy config folder via any file manager with root access in any place. Then after firmware upgrade copy your pre-copy config folder in root file system above, agree for changes. Sorry, I talk English very bad.

I recommend after restore IMEI and copy config folder flash lastest Lolipop 2.20.40.196 then if you lose IMEI copy back config folder and reboot. If after reboot IMEI show then you can to flash marshmallow
[ZenFone 2 Q&A, Help & Troubleshooting] Tarik Aziz:
Thanx a lot man I'll try that in my free time...:fingers-crossed:
[ZenFone 2 Q&A, Help & Troubleshooting] harpreet.s:
Really odd , I bet you must have tried uninstall/install of drivers , my doubt is on drivers !!!
[ZenFone 2 Q&A, Help & Troubleshooting] BORETS24:
How I can depends from drivers, if on service firmware 2.2.30 they worked fine? It's tell that my drivers OK and problems with Android 6 firmware. And I tried reinstall drivers 100 time - it not help me, with Android 6 COM port don't want to open :D
[ZenFone 2 Q&A, Help & Troubleshooting] vagaba1:
Problem with screen

[IMG="Starts like this"]http://i.imgur.com/0JswHfD.jpg[/IMG]

[IMG="later, it gets like that"]http://i.imgur.com/CJPCtAS.jpg[/IMG]

Hi guys, i need some guidance.

I also am suffering with the blank IMEI/SN problem, and when i flash the service firmware, my screen simply gets full of lines, impossible to read anything. I know that's just with this rom, because if i flash another one, it gets back working fine. Also, i can press something on the screen, since the phone vibrates. I've read that for the restoring process, it isn't necessary use the phone, but my phonetool is unable to connect to the phone, using the Intel Antroid Virtual Com Port driver. What should i do? There's something i could do about the screen, so i could try something to recover the IMEI/SN?

Thanks in advance.
[ZenFone 2 Q&A, Help & Troubleshooting] sdwphhkbe:
Hi. Thanks for all info! I get it to work for changing sim1, but my issue is actually sim2. When try to switch to second sim by changing modem setting (switching to the second sim and ticking off "persist.system.at-proxy.mode 4"); Phone tool cannot communicate anymore. So it is working for sim1, but not for sim2. any suggestion?

I can see in the service firmware that there is a notification about modem slot 2 being down. The "enable modem slot 2 dump" option is grayed out, it isn't in the youtube video about the slot change. When installing normal firmware and doing the asus hardware check, modem comes back as ok, sim slot 2 gives an error. Can somebody with also null IMEI for slot 2 (or slot 1) please check if they have same? I get feeling I have a hardware issue.

Thanks!
[ZenFone 2 Q&A, Help & Troubleshooting] GJAQUES:
Imei 00499901640000 and s/n unknown

zf2 ZE551ML

Need help!

My phone with this problem.

serial number unknown and Imei 00499901640000.

I can not use the SIM 1.

They can guide me?

[IMG="zF2"]https://drive.google.com/open?id=0B2NZjBV1vC7VUUo5WHhMdXF5LU0[/IMG]
[ZenFone 2 Q&A, Help & Troubleshooting] koktong:
Lost factory folder

Hie, my Factory folder lost due to erase at fastboot. Now I discover my phone can't run "LTE only" mode. Before bricked it can run. Imei1 currently restored and Imei2 could not change with service firmware.

May I know anyone face the same issue and solved? Now, only "LTE/GSM PRL" can use 4G -> no issue.

I want to force to "LTE Only" mode but network drop immediately to no line.

I was using the *#*#4636#*#* command

Was it related to "serial number" or "sim 2 imei" or "factory folder" lost?
[ZenFone 2 Q&A, Help & Troubleshooting] ameel:
Hi guys, how long does the service firmware take to flash? I've been waiting half an hour now... Phone displayed some messages but it's not changing from "RESULT: OKAY" anymore and Asus Flash Tool still says "Flash image"
[ZenFone 2 Q&A, Help & Troubleshooting] Madthrax:
Hi,

It depends, in which situation are you? Have you got a valid serial number? Are you trying to recover IMEI?

It happened to me but with a different raw rom.

Which AFT version do you have?

Try to disconnect the usb, and normal boot. if not working, try to go back to bootloader.
[ZenFone 2 Q&A, Help & Troubleshooting] Madthrax:
Hey!

In what precisely do you need help? Installing raw fware?

(PS. Vous parlez français ?)
[ZenFone 2 Q&A, Help & Troubleshooting] ameel:
Can't remember. I already installed recovered, bricked a few more times and recovered since. But thanks for the reply :good:
[ZenFone 2 Q&A, Help & Troubleshooting] Beackman:
I have this problem, when flash the service raw and phone boots, the screen is totaly black. even the bootloader screen.
[ZenFone 2 Q&A, Help & Troubleshooting] Beackman:
I fixed the problem and its ok now.
[ZenFone 2 Q&A, Help & Troubleshooting] vagaba1:
How???
[ZenFone 2 Q&A, Help & Troubleshooting] Beackman:
I just installed the driver for virtual com port, installed phone tool, reboot the computer and then input the adb comand for sim 1 reboot the computer, and phone tool find and connected the zenfone.
[ZenFone 2 Q&A, Help & Troubleshooting] abhi bala:
i have nandroid backup of my phone . can i recover it ?:rolleyes:
[ZenFone 2 Q&A, Help & Troubleshooting] abhi bala:
i figured out a way to solve this problem . but you need to have a nandroid backup of your phone . i have just restored "config and splash" using twrp . finally both sim become active . thank you for all who helped me :)
[ZenFone 2 Q&A, Help & Troubleshooting] darksea:
Dear

I already flash service room, install driver and Phone tool.

Then I reboot the Phone to the OS, plug cable. run "adb devices" and see that the Phone currently connected

It see Intel Android Virtual Com Port (COM3) in device manager but still cannot connect via PhoneTool

Testing with Putty said that can not open serial port.

Any one can help me? Please :(

Dont know why not detect Serial port

When I used debugger app change sim 1 - sim 2, it can connect and see the imei of sim 2.

enable log on debugger app for sim1 -> alert /dev/gsmtty19dead!

:(
[ZenFone 2 Q&A, Help & Troubleshooting] abhi bala:
I also did this but failed . But i have managed to restore it using nandroid backup. You can try this if you backed up your phone before.