yashsingh1/xdaforums huggingface dataset:
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] ShadowLea:
You need to realize that each national HQ develops its own firmware. So Samsung Netherlands develops PHN, Samsung Germany develops DBT, Samsung UK develops BTU...

Complaining to your local Samsung might not be very effective, particularly when you're using a foreign firmware. You need to complain to the department in the country of which you are using the firmware. So if you're using PHN, please complain to Samsung NL.

Actually, complain to Samsung NL even if you're not using PHN. If you lot all complain to them about this, we might just get them moving on it.

I'm going directly through T-Mobile Netherlands with this, which means it's a direct line into the update development team at Samsung Netherlands, rather than an outsourced customer contact center. (Those are useless) (I haven't updated to Lollipop, but this needs to be fixed either way. There's hope people, let's not give up just yet.)

Will let you all know when I hear more, stay tuned...
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] Busterbob:
Me too

Yes, I'm having the same issues with my Air Command not working after the latest update. Thanks for pointing this out. I've been to preoccupied with my no working Logitech keyboard. Thanks

---------- Post added at 06:02 AM ---------- Previous post was at 05:59 AM ----------

It appears that anyone using the Logitech keyboard is not working after the update.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] shonkin:
Apple wireless keyboard works as well, for what it is worth.

Samsung Galaxy Note Pro 12.2 - w/ New Lollipop!

Samsung Galaxy Note II - Oct L Custom Rom

(My wife's geek for her Asus TF700 w/ ZombiPop)

(My wife's geek for her Samsung Galaxy Note 3)

Retired yet still functional: Asus TF101 w/ Timduru Katkiss Pop
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] NathanmGmail:
Bit the bullet and installed the CM12 5.1.1 rom today, keyboard is working now but I do have a warning for anyone atempting this as it seems you do have to downgrade to 4.4.x before you then upgarade to 5.1.1.

I tried to go straight from the 5.0.2 official rom to the CM 5.1.1 rom and this didnt work, I got an error from TWRP that it couldnt mount the cache (I tried to intall anyway, which was a bad idea and didnt work). I had to use Odin to flash a stock 4.4.x rom (which also repalces the revovery i.e. overwrites TWRP with a recovery that can mount the cache) and then do the whole process again. So be carefull if you attempt this, I recommend downgrading to 4.4.x first not trying to go straight from 5.0.2 as it did not work for me.

I doubt I can post links yet but I will post the filenames of the Odin/usb drivers/TWRP/stock 4.4.x that I used so anyone attempting the same operation knows what worked for me. For the noobs (like me) out there who are not familar with Odin you dont need to root the tablet in order to downgrade/install a custom ROM as you can flash TWRP from Odin without root (and install the rom with TWRP) - so the steps are,

1. Backup whatever you want need (I only backed up documents/pics as the apps I can download again anyway)

2. Get odin and the usb drivers it needs as well as the .tar for TWRP and the stock 4.4.x rom you need. Also get the zip files for the CM12 rom and gapps (the zip files go on the external SD card, the .tars stay on your windows computer as they are used by Odin)

3. Use Odin to flash the stock rom, then use odin again to flash TWRP

4. Use TWRP to flash CM12 and then use TWRP again to flash gapps.

No need to root, you just use Odin to flash 4.4.x, then odin to flash TWRP, then TWRP to install CM12 and Gapps. Filenames of the files I used to follow.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] Tarps.nj:
I just did a chat session on support. samsung. com he assured me they were aware and working on the issue but has no ETA for a fix.

(Had to put spaces in link... New user)
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] NathanmGmail:
Following up on my reply #83

a. Odin3_v3.10.6 (1).zip from androidxda .com - extract to windows computer, run as ADMIN!

b. Samsung-Usb-Driver-v1.5.49.0.exe again from androidxda .com - run on windows computer

c. P900XXUANI1_P900BTUANI1_BTU.zip from sammobile .com /firmwares - extract to windows computer

d. twrp-2.8.7.0-v1awifi.img.tar from main twrp .me - leave on windows computer

e. cm-12.1-20150716-UNOFFICIAL-v1awifi.zip from xda-developers .com - put on external sd in tab pro

f. gapps-511-base-20150716-1-signed.zip from xda-developers .com - put on external sd in tab pro

b is required for a, boot tablet into odin mode, volDown-home-power

install c with a then reboot into 4.4.x (keyboard should now work, you could turn off updates and stop here)

install d with a and boot into recovery immediatly (before tabelet boots into 4.4.x i.e. volUp-home-power)

using d from recovery mode do full wipe (everything except external sd) then install e then f then reboot

done, welcome to 5.1.1 and working keyboard

You might not need to boot into 4.4.x as when rom in installed it overwrites recovery and system which I assume would mean twrp would be able to mount chache however I let the tablet boot so I have included that step.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] billinaz:
I used the P900UEU1COF4_P900XAR1COF4_HOME.tar for the update to 5.02.

I used a generic keyboard that paired fine, and works like it should.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] netizensmith:
I only click mine once in 5.02.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] aartvv:
Me too one click.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] tomatende2001:
Is on your ROM a /sys/bus/hid/drivers/generic-bluetooth Folder?
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] ShadowLea:
Has anyone tried to see what happens if the manually place the generic-bluetooth folder in /sys/bus/hid/drivers/ yet?

Logitech says that they've informed Samsung of the issue and that Samsung is working on a solution and should update the firmware soon. No ETA as of yet.

Word from Samsung NL is that they've not heard of it, even though I've spoken to several people who have reported their issues to their customer service. Goes to show that the infinitely useless customer support doesn't speak to the dev teams. Passing on everything we know so far right now. Mind you, this is going to Samsung NL, so hopefully they'll pass the word to the other segments.

Will let you know when I get word back.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] NathanmGmail:
Samsung seem to take ages (months) to do any sort of update, sure this is a fix not a new updated version of android but it wouldnt surprise me if this took months to resolve. My tablet is now working as I have manualy upgraded to CM 5.1.1 however I am very disapointed in samsungs lack of quality control.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] danburycollins:
It is a major weakness of Samsung tablets - they have thrown so many different models of tablet at the market and each has Samsung's own interface, which adds nothing to Android, plastered on top meaning that it must be a major pain for them to make even small updates over their product range, with each group of owners sat waiting more or less patiently ;) for the most important model to be upgraded.

I am not excusing poor product support, but I do see the mess that they have got themselves into.

Now... when will they fix this keyboard issue for their most important model ??? :mad:
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] aygriffith:
I would disagree that Touchwiz adds nothing to the tablet experience. I think the tablet experience on the Nexus tablets actually leaves much to be desired. For the short time Google had tablet specific menu layouts and interactions in 4.x the Nexus devices were nice to use. As of getting rid of those in later releases of 4.x and in 5.x there really is no benefit to using a Nexus 10 or 9. I got rid of mine as soon as 4.3 came out.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] ShadowLea:
Most important model? A device that sold maybe 200.000 units? As opposed to the Tab S which sold over 1.3 million units?

I think you need to be a bit more realistic. The NotePro is a niche device, one that's pretty low on the importance ladder.

Don't get me wrong, it is by far the most powerful tablet on the market (The Snapdragon variant is, anyway). And I absolutely bloody love it. It has no equal, even today, 17 months after the release.

But it wasn't even sold in half the countries in the world. The LTE device was sold in even less than that.

Those that did sell it only did so in a select few stores, and even they dropped it after a few months. (Leading everyone here to think a sequel was coming in April. Told you it wasn't.) This device is by far not the most important. It's closer to Least Important.

Haven't gotten word back yet.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] netizensmith:
Note Pro is definitely one of the most powerful Android tablets out there. A surface Pro 3 is quicker I imagine though with an i7 in it? What about an iPad Air 2?

Here are benchmarks comparing LTE and WiFi variants of the Note 10.1 - http://www.tomshardware.com/reviews/samsung-galaxy-note-10.1-2014-tablet,3841-7.html

Are those results likely to be a good indication of the 12.2 Pro differences as well? A number of the CPU intensive results and all of the web browsing results put the WiFi variant ahead of the LTE.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] tomatende2001:
No pissing contest please. Surface and iPad has a complete different target group. ;) I have coworkers with surface and it was mostly used as mobile PC rather than as a real tablet and the Apple devices in a professional world ... ;) I use my Note Pro as a real tablet and note device and ... as thin client for our virtualized Windows Server and Workstations using a external Monitor ... and this for an unbeatable Price!
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] bradleysmith:
Tablet with a pen. Massive price difference of course but I'd have considered a surface pro otherwise. Plenty of Apple devices in the professional world because large IT departments can manage them easily. Not a pissing contest; I have a note pro and love it. Best price performance ratio out there and as you say, works great as a thin client because of the pen and large screen. More effective than my ipad ever was.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] ShadowLea:
You really can't compare any of those to eachother, due to the significant differences in operating system. You can't multitask on iOS, for instance. The very idea of Penwindow is impossible on iOS. Windows is more open (in terms of user interface) than Android, but is much more cluttered.

Not to mention different target groups. I don't count the Surface as a real tablet, because it's running a Desktop OS. It's a touchscreen laptop without a fixed keyboard, it's not an actual tablet.

As for the iPad Air 2, it's not powerful. It just looks that way because it only runs one process at a time, and shuts down everything else. The power of a tablet is defined in how much it can handle at once. An iPad can't handle more than 1 app at once. Even in Multitasking it still freezes the second app. iPads are wonderful for people who have trouble using anything with more than one button, and get confused when they see more than 2 options to choose from. That includes most of the general population. (Cynical? Nah, I just work in mobile electronics tech support.)

The problem is that the WiFi version has an Exynos Octa. Which is brilliant for doing multiple things at once., but if you have a single process that needs a lot of power, it fails. Because cores are separate, they can't merge. 1.9Ghz is its maximum, even if there's 4 of them running it. (The other 4 are 1.3Ghz)

So if a game needs 2.1Ghz to run without lag, the Exynos can't keep up. The Snapdragon has 4 cores less, but the 4 it does have are significantly more powerful. (2.3Ghz)

The Exynos can do more at once, but the Snapdragon has more power. And that screws up the results.

Not the mention that the Mali that comes with an Exynos is the IntelHD of the mobile market. Bloody useless for rendering anything other than websites. Adreno is much, much more powerful.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] mdofl1:
I was able fix the keyboard issue on my Note Pro by installing this [KERNEL][4 TW roms]CivZ_P900_Rev1.2-Lollipop(16/jul/2016). I just flashed it, wiped the cache and Dalvik Cache and restarted. It worked fine. The kernel is in the original development section.

I did not try the mouse yet, but the keyboard works.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] tomatende2001:
I don't think that this will fix all problems, because Civz' Lollipop ROM has the same problem with my keyboards and mouse.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] Busterbob:
Chuck, yes my friend.... You are correct, as my Air Command has been functioning properly since I posted this. I am sure that the non-functioning Air Command on my Samsung Galaxy Note Pro was due to user error. Thanks for clarifying this for all who are reading this. Bob
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] mdofl1:
I know the stock Civz has the same problem, but this kernel fixes the keyboard on my Note. I don't know if it will work for everyone.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] bengl:
Installed on my rooted P900 Cavitos kernel as posted in another thread and works so far great and fixed the BT issue with the Logitech keyboard.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] tomatende2001:
I will give it a try, because I love the Stock ROM. I don't need the latest latest latest Android, I need the cool Note features ... I have TWRP installed and can make a NAND backup before I flash this kernel ...
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] tomatende2001:
Really CivZ kernel fixes the bluetooth problem.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] EffKay:
Korean P900KXUBOG6

Did anyone test the yesterday released Korean P900KXUBOG6 Version?

Are there any fixes regarding our Blutooth problem in it?
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] tomatende2001:
I tried it and it has NO bluetooth bug! :victory:
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] EffKay:
I can confirm that the Korean 5.0.2 works fine on P900 + Logitech Pro Keyboard :D *typing that on my Logitech in 5.0.2* :D
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] dwl99:
Will it cause any problems flashing the Korean 5.02 on a UK P900 runnimg the Netherlands stock 5.02? Like wifi problems?
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] EffKay:
I had no WiFi problems at all. It took ages to update all my apps and S Planner keeps crashing but connectivity wise its running fine on my german P900.

I guess, I'll have to do a Wipe, if S Planner keeps crashing
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] tomatende2001:
Yes, you have to do a wipe. You can note make a dirty flash with different ROMs. I do always a clean Installation.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] EffKay:
Did the wipe and almost 3h later (reinstalling 250+ Apps and reorganizing all desktops) ... everthing is fine ^_^
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] dwl99:
Would anyone be able to re-upload the Korean 5.02 ROM to Mediafire or somewhere similar? I've tried downloading it from the sammobile website & it keeps failing part of the way through.

EDIT never mind, I got there after about the ninth attempt
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] chefytim:
So, if I download the stock rom for 4.4.2 how can I down grade without tripping knox. It doesn't look like kies will allow a down grade or using a firmware file.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] dwl99:
I downgraded my Note 3 with Odin and didn't trip Knox.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] pittas:
Its always a good idea to wipe it anyway to be fair evaluating a new rom.

In my case the Korean rom works like a charm, no BT problems, my logitech keyboard is working fine.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] chefytim:
Down grade to 4.4

OK, so I have tried to downgrade to KitKat using ODIN.

After it reboots it just hangs on the SAMSUNG screen.

I left it for over 30 min but it never progressed.

Is there another checkbox or something that I need to do to down grade Android?
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] ShadowLea:
The 5.0.2 update for the p905 has been released for Germany, the UK, France and Spain today.

Can anyone confirm if the keyboard works on them?

(I'm on roaming right now, can't update without massive data charges. :( )
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] Beut:
You may need BootLoader and CSC file. I played around by changing from Lollipop 5.02 US version OF4 to Korean version OG6, then back to Kitkat 4.4.2 NK1

Here is the code of last 3 characters of a build based on alphabetical order:

N= 14 or 2014

K= 11 or November

1= the version number

NK1= version 1 released on November 2014

OF4= version 4 released on June 2015.

I loaded the AP file only and after reboot, it hang at Samsung screen.

I did again with all checked: BP, AP, and CSC and it boot normally to the set up screen.

[IMG="Kitkat version"]http://www.mediafire.com/convkey/a0f5/hyv1wv3d3tg2q3h6g.jpg[/IMG]

Here is the BP and CSC files for Note Pro SM-P900

http://www.mediafire.com/download/d8e246iueh5aoxk/SM-P900.rar

Here is the result, back to KitKat

[IMG="Back to KitKat"]http://www.mediafire.com/convkey/076e/2gzva7mpw4hqriw6g.jpg[/IMG]
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] dwl99:
No sign of the UK 5.02 on sammobile yet. If anyone updates their software could they upload the new rom to mediafire?
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] ShadowLea:
You must've missed this little bit:

;)
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] dwl99:
Oops
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] o2xda1:
Yes new civz kernel fix bt problem. Typing with my new ms foldable keyboard.:highfive:
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] dwl99:
I just did a dirty flash of the Korean 5.02 ROM on top of Netherlands 5.02, so far everything appears to be working fine :svetius:
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] chefytim:
This worked without a hitch for me.

Thanks for your assistance on this!!
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] gdad:
Logitech Keyboard Issue Resolved

THE WAIT IS OVER! Samsung's bluetooth fix has arrived via OTA update.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] Yoshi1221:
They just sent a keyboard fix on my tablet
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] dwl99:
I see there's a new 5.02 ROM on sammobile for Cellular South (I think this may be a US carrier). Will give it a go & report back.

Model	SM-P900

Model name	GALAXY NotePRO 12.2 Wi-Fi

Country	Cellular south

Version	Android 5.0.2

Changelist	5574008

Build date	Thu, 13 Aug 2015 06:34:16 +0000

Product code	XAR

PDA	P900UEU1COH2

CSC	P900XAR1COH2

UPDATE - tried flashing with Odin 3.10 but got an error. Will try re-downloading.

UPDATE - this ROM seems to be faulty, I get a flash error every time
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] cavalier90:
SMP-900. US version..just rceived OTA update. Description specifically mentioned bluetooth keyboard fix. Of course i left keyboard at home..so will not get to test it for a few days...smh

Description also mentioned stability fix.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] Epic Nightmare:
Just received the update as well.... my other Logitech case is at home too
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] meabarrett:
I just install the COH2 version and the problem still exists even though the update claimed to fix the bluetooth issues.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] cavalier90:
I am happy to say that I am typing this on my logitech keyboard, once again. looks like the latest update fixed the issue.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] meabarrett:
New Keyyoard Fixed Issue

UPDATE - I just recieved a new keyboard - Newstyle Tablet Case for the P900 tablet fom Amazon (~$30). After charging the keyboard it was able to connect with my tablet is is working flawlessly. My original keyboard was from Samsung and its bluetooth firmware seems to be flawed as with lollipop 5.0.2 it tries to connect as a Samsung Sound Bar. I am in the process of returning the samsung keyboard for a refund as it is still under warrenty.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] bonetweeter122:
Which update?
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] Sheeptar:
Hey guys,

I upgraded to 5.0.2 via Odin because my German version still doesnt have an update. Used Slovenian 5.0.2 version. Now as many reported the bluetooth isn't working as it should and my Logitech keyboard is dead. My question is:

Is there any chance that a later version of 5.0.2 (slovenian was released in august) will have the neccessary kernel patches? Maybe if I downloaded a Dutch rom released in september? I REALLY need the keyboard to work as I use it at work. If only a small update is released, does someone that upgraded via Odin get it or not? Are OTA updates in any way country specific? I'm from Slovenia, using a tablet bought in Germany any want to use a Dutch ROM. Would I receive OTA updates?
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] aartvv:
The Dutch version from september has a fix for the bluetooth issues.Don't know if you still get OTA updates if you flash the dutch rom.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] Sheeptar:
Thanks! Flashed yesterday as I needed the tablet today and the keyboard works.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] ShadowLea:
In general you'll only get OTA's if you do a factory reset after changing CSC's.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] Sheeptar:
That's good to know, thanks!! I won't be doing that though, too much hassle to get everything back in order.
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] Bas Keur:
Dutch september update

I'm from the Netherlands, why didn't I get the september update? I've been waiting to use my keyboard for a long time now :(
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] ShadowLea:
I'm assuming P900? (considering the P905 was never sold here. Yes, I've got one; living on the German border has its perks. They never did want to tell me why they didn't sell the LTE version here...)

What's your CSC? Lots of shops here have the tendency to sell imported devices, you might not have PHN. Use tge Phone Info Samung app from Google Play to find out. (I was going to say dial *#1234#, but it's a WiFi device.)

Did you try manually checking for updates through settings > about device > software update?

Did you try updating through KIES?

Does your CSC match the device's original CSC?

And you do know you can always just flash the new update with ODIN... If you get tired of waiting for the OTA. The service centers do the same thing; Odin was created by the Samsung dev team...
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] Bas Keur:
Yes, it's a P900.

My CSC-code, according to tge Phone info Samsung app, is AUT.

I tried updating manually and also throug KIES, but no updates.

Can i flash the dutch update (and can I find it on the Samsung site?) through Odin, although apparently the CSC-code from my firmware is AUT?
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] ShadowLea:
AUT is Switzerland Unbranded. Looks like it only has one 5.0.2 version. You should be able to flash the newest PHN update over that without issue.

The PHN firmware can be found: http://www.sammobile.com/firmwares/download/55990/P900XXU0BOI1_P900OXA0BOI1_PHN/
[Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting] hackingmem:
Samsung solved the problem. It's easy, just get the last 5.0.2 which created for another country such as Dutch or Turkey. I solved and I'm typing with Logitech 12.2 Smart Keyboard case! It's awsome! You can find frimwares in the internet.