yashsingh1/xdaforums huggingface dataset:
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] techmanc:
Download SafeStrap 4.01 here, Nexus ROM here, and GAPPS ROM here. KEEP THE LATTER TWO ZIPPED. Sideload all three onto the root (refer back for definition).

This is line 27 from the post I can seem to change the bullet in my post.

I just copy/paste above lines from the post I used for my install and it sill points to the Apollo ROM and not the Thor ROM I needed so dont know if I am misreading the post that this was for just the Thor ROM is which the Safestrap link does lead too.

It looks like you wanted to use right info so just a FYI here as rest of post worked to get my 4.5.4 setup fixed so thanks for all your work. :)
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] Currr0:
I had kindle fire hdx 7" with firmware 4.5.3 . Then follow this link and I had 4.5.2 rooted with OTA disabled.

Now I find your post and I want to install the nexus rom.

Follow your post from point 26 and after "Click on Wipe and swipe the bottom bar to factory reset. DO NOT CHANGE ANY OTHER SETTINGS IN FACTORY RESET. Go back using the recruiting arrow. Click on Reboot and then System"

The PDA starts with "fire os" a lot of time :confused::mad: and after that starts 4.5.2 on default configuration. SafeStrap, Nexus ROM, and GAPPS ROM still are on the root folder. I had lost all apps that I installed (ES file explorer included) except SuperSU (I dont know if it still working).

What happened to me?

Is this real life?

This will be forever? :(

How can I restart safestrap?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
It would seem Nexus didn't flash correctly leaving FireOS in the system partition. When you did a factory reset it cleared your installed apps (which would have been wiped anyhow if the Nexus install was successful). I'm surprised you didn't get an error message when flashing Nexus; maybe it went unnoticed.

If Safestrap seems inactive try reinstalling the .apk followed by Safestrap recovery.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] Currr0:
Now I'm not root. I had installed update-kindle-13.4.5.2_user_452004220 and in this guide the link version is update-kindle-13.4.5.2_user_452004120, i don't know if it's important.

I think that maybe I should start from the begining.

Seems that dont detect .bin file. Maybe I can't do rollback because i have OTA disabled?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
The subversion of 13.4.5.2 should not matter (some claim it does but without substantiation). I'm not sure why you lost root. Possibly a side effect of doing a factory reset against FireOS from within TWRP. If you are still on 4.5.2 you should be able to reroot without having to roll back.

Undetected .bin file: You cannot rollback (or upgrade) if OTA is blocked. Make sure you keep WiFi off (or put the device in airplane mode) before removing OTA. Otherwise you may be upgraded to the latest version of FireOS which will create even more headaches.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] Currr0:
I reset my kindle to factory settings with 4.5.2 but the file /system/priv-app/DeviceSoftwareOTA.apk is still renamed and therefore I can't rollback or upgrade I suppose.

I tried to root with the two methods of the tutorial (the first work for me in the past) and after I tried with kingroot, but none of them works now. I don´t know if Safestrap touch something on the system that I can't root now.

The first time that the fireos starts after safestrap failed to install the nexus rom and wipe I saw a SuperSU icon, but when I tried to use and reboot the icon disappear, and never appears after that.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Not surprised DeviceSoftwareOTA.apk was not restored as Amazon's default recovery ('factory reset') leaves contents of the system partition largely intact. Not what you need.

I have no idea why the two root methods are not working assuming you are still on 4.5.2. It obviously worked before. Without root your options are quite limited. If the device is still under warranty you may want to see if Amazon will exchange it.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] askylitangel:
Hi all. I have a HDX 7" THOR on 4.5.3 and it just won't downgrade to 3.2.8. It just keeps saying the update is not valid. I've downloaded the file numerous times and I don't know what to do now. Any help would be awesome
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] Cl4ncy:
Did you grab the rollback 3.2.8 Image here?

Read the info carefully, note the requirement to disable OTA at the top of the thread!
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] askylitangel:
Yep. I'm doing everything it's telling me to do and it's just coming up "Unable to complete update because the update file is not valid. Please try downloading the file again"

---------- Post added at 11:23 AM ---------- Previous post was at 10:50 AM ----------

Now it rebooted after failing to update and it's now stuck on the boot screen. So I really don't know what to do now
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Are you stuck at the grey Kindle Fire logo? If so do you have ADB access to your device?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] askylitangel:
Gold and silver I think. And I thought I did but I'm not so sure anymore =/
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Both are important for proper troubleshooting. Bounce back when you have access to your device and can determine logo color. A quick (albeit unreliable) test for adb acccess it to tether device (via usb charge cable) to a Windows PC and see if an entry shows up under File Explorer. If nothing they you need to take the next step and install Minimal ADB and Fastboot and see if you get a response to 'adb devices'.

Edit: post in one thread please. Those who can help read them all. Everyone has lives; volunteers respond when the can. I understand you didn't know that before; now you do.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] askylitangel:
The bootscreen shows the KINDLE FIRE text as Silver and Gold. Also when connecting to the laptop nothing shows under the File Explorer so I've installed the Program you suggested and now I'm a little lost aha
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Gold/Silver is (sometimes) recoverable; grey is generally not. ADB allows you to issue commands to your device via tether...assuming it is listening. Does your laptop make any 'beeps' or otherwise acknowledge when the device is connected?

To test for connectivity open a command prompt in the folder where you installed minimal adb and issue the following command:

- adb devices

A response (typically a string of letters/numbers) means the device is connected. Post back if you get a response. Please note there are no quick answers going forward; more trial-and-error than science.

You'll need to do some homework if unfamiliar with the Windows command prompt.

Be aware your device is as significant risk of becoming 'bricked' which is almost always non-recoverable (Kindles in general and HDX models in particular are notorious for bricking). Be vary cautious moving forward. Don't try random stuff you read about somewhere. Post a question if unsure.

As a last ditch effort you can try a 'Factory Reset'. While this may seem a good path it can sometimes make things worse. With your device completely off press power + vol-up buttons. Release the power button when the grey logo appears followed by the volume button a few seconds later. A menu will two options (reboot, reset) will eventually appear. Choose 'reset...'.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] askylitangel:
So I've typed in "adb devices" and my kindle serial number comes up and says unauthorized. So I'm guessing it's working but just needs to be authorized?
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Great - you are making progress. Response to 'adb devices' is a positive sign. Take a look at this thread for ideas on next steps. You may want to reach out to [MENTION=5280699]myotai[/MENTION] on how he addressed a similar problem. You have a long slog ahead. Good luck.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] askylitangel:
I can't seem to do anything until it says the device is authorized. Which looking at threads etc means I need the device to be working
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
http://stackoverflow.com/questions/18011685/cant-connect-nexus-4-to-adb-unauthorized
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] askylitangel:
Nothing on that seems to help. It just says you need to enable USB Debugging but to do that you need the device working. Which mine is not
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] DB126:
Point is the unauthorized message is indicative of a host communication problem. You need to focus on fixing that (if possible) as adb is the key to accessing your device given its current state. Do some googling. You may stumble upon something that leads towards a solution.

If you can get adb working then pursue some of the ideas surfaced in the thread I linked earlier (root, alternative launcher, etc). All come from other individuals who have found something that worked for them, often after much trial/error. It is unlikely someone monitoring these forums is going to hand you a silver bullet. In the end it's your problem to solve.
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] bogyo77:
try

I try to rollback my Fire HDX 8.9 4.5.4., but it's always says "old version can not update" any idea? How can i rollback or do root? thx
[Kindle Fire HDX 7" & 8.9" Q&A, Help & Troubleshoot] :
For others who might run into this problem, I managed to get past it. I cleaned away KingRoot with the guide at androidxda.com/replace-kinguser-with-supersu and then disabled superuser in SuperSu. I rebooted, reinstalled KingRoot, and ran it. It worked and stuck this time. I followed the guide for SuperSu-Me again to get rid of the KingUser files. I have root and SuperSu now. I guess there was a conflict with some previous rooting attempt.
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
[SIZE=+2]This thread has been created

for

Questions & Answers/Troubleshooting[/SIZE]​

[SIZE=+2]Specific to[/SIZE]

Motorola Droid Razr M

[XT905, XT907]

Please feel free to share issues, questions and offer help. Noob questions are welcomed.

It is always best to use the Thanks button , in lieu of simply posting "Thank you".

Please keep discussion focused, on questions pertaining to this Device

​

List of supporters

@sd_shadow

@ATTACK

@xKroniK13x

@RikRong​

To those seeking help: Please don't bombard the supporters with PMs asking for help. Instead, ask your question here in the thread so others can benefit from the solution to your problem as well. If you want to be sure someone particular gets notified of your question, put his / her username directly after an @. Also, if you have ROM related questions, post in the relevant ROM Q&A thread (if there is one) or directly in the ROM development thread. If you are not eligible of posting there, you may post here. Thank you!

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Before posting anything, I strongly advise you to read

Forum Rules

[GUIDE] - XDA New User Guide - Getting started on XDA

XDA Tour

[INDEX] Motorola Droid Razr M by sd_shadow

[GUIDE][FAQ][KK] How to Root, Boot Unlock & More by ATTACK

[Index]Motorola Flashing Utilities, Firmware, and more

Please Provide as much as the the following Information that you can, with Your Question

Your bootloader status if applicable

Rom name with complete baseband/date/version

Kernel name

Any Mods you are using

If you are using Custom Rom, your flashing style i.e dirty/clean or you wiped anything else in specific

If you used any guide, link to the guide

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If you do not include the information, it will be the first thing I ask.

Please look for a similar [HELP THREAD] when visiting another device forum.

If you would like to create a similar [Help Thread] please Click Here.

​
[Droid RAZR M Q&A, Help & Troubleshooting] ATTACK:
[MENTION=4267571]sd_shadow[/MENTION]

I would like to be added to the supporters list.

Sent from my XT1031
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
Done.
[Droid RAZR M Q&A, Help & Troubleshooting] DraculaSb:
Razr m on metro pcs?

Hello there, I'm new here and hoping you could help me with my question. I was wondering if you can use a razr m on metro's new network. They're upgrading from cdma to gsm. If it is possible what would I need to do for it to work? I've gotten many mixed answers on this question and it's created a lot of confusion for me. Thank you.
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
see [HowTo] [VZW XT907/926 RAZR M/HD] Unlock US GSM Carriers Using RadioComm by cellzealot

and

[Tutorial] Unlock VZW Razr M/M HD (XT907/XT926) for U.S. Carriers *CDMA WS METHOD* by dragonhart6505

I'm not positive that these options still work

What system version is on the device?

Bootloader locked or unlocked?
[MENTION=4427492]ATTACK[/MENTION] may have a better answer
[Droid RAZR M Q&A, Help & Troubleshooting] ATTACK:
[MENTION=6793421]DraculaSb[/MENTION]

First verify that the Razr M supports Metro's new GSM bands. If it does, then unlock them via the links [MENTION=4267571]sd_shadow[/MENTION] shared with you.

Sent from my XT1031
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
Metro PCS is owned by T-mobile now https://en.wikipedia.org/wiki/MetroPCS

so if T-mobile is working for other XT907 owners? should be the same for Metro PCS.
[Droid RAZR M Q&A, Help & Troubleshooting] DraculaSb:
Thanks, I was just researching that. So I use both the links I was sent? Also how do I go about the sim card unlocking, flashing, etc. Is any of that even necessary to get it to the carrier? Or just follow the links I was given? Just trying to clarify things.
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
Just use one of the methods

Shouldn't need to sim card unlock

Just the band unlocking.
[Droid RAZR M Q&A, Help & Troubleshooting] DraculaSb:
Okay I understand. And that's it?
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
Should be good.

I would try [Tutorial] Unlock VZW Razr M/M HD (XT907/XT926) for U.S. Carriers *CDMA WS METHOD* by dragonhart6505
[Droid RAZR M Q&A, Help & Troubleshooting] xKroniK13x:
[MENTION=4267571]sd_shadow[/MENTION] I'm willing to help if you'd like to add me to the support list!
[Droid RAZR M Q&A, Help & Troubleshooting] RikRong:
Throw me on the list too. I'm not great with some of the technical things sometimes, but that's why you other three are here. Haha

Sent from my Nexus 5
[Droid RAZR M Q&A, Help & Troubleshooting] DraculaSb:
I've read somewhere that once it's unlocked and the system gets upgraded you can't unlock it again? Also, once I unlock it will it be fully functional on metro pcs? Sorry for all the questions.
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
There are 3 different types of un/locking

Sim locking: which Motorola stopped doing.

Radio Band locking: which is what you want, Flashing firmware with RSD Lite will relock radio bands.

Bootloader lock: once unlocked it can not be relocked
[Droid RAZR M Q&A, Help & Troubleshooting] ATTACK:
Yes, once you unlock the radios, you will be able to use Metro's service, but...

It's also important to note which bands T-Mobile/Metro uses compared to which bands the Razr M uses and which T-Mobile/Metro bands are supported in your area.

I know T-Mobile bought some band 13 (LTE) from Verizon, which the Droid Razr M uses for LTE, but does your area support T-Mobile's band 13? If not, you may be stuck to 3G or even EDGE.

I haven't looked into it myself but its something to be aware of, because it will dictate your experience.

Sent from my XT1031
[Droid RAZR M Q&A, Help & Troubleshooting] Bigjohn_S:
hello all.

For starters, I'm typically on sprint/samsung forums.

But my son, aware of my 'hacking' of our phones, alerted his girlfriend that "my dad can probably fix that"...

So here I am.

With a droid RAZR M on Verizon (xt907)

I've done the soft reset (vol down / power for 10 seconds). This gets me to a screen where I can see the battery if I push the vol key (currently 36% charge...)

So - I then go and try to boot the phone.

I get the DROID logo, then the red 'eye' with lightning... but that's been on for the past 10 minutes...

yes, it has a SIM card in it.

Help?
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
Several things can be tried.

Remove sim card, try to boot.

Power the Device Up in Safe Mode - DROID RAZR M by MOTOROLA / LUGE by Motorola

Perform a Factory Data Reset (Device Powered Off) - DROID RAZR M by MOTOROLA / LUGE by Motorola

If those fail, charge the battery to 100% and boot the device to AP Fastboot

To boot to AP Fastboot: power off, hold volume down, press power button for 5 secs then release.

and post complete text on screen here
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
there is some discussion here, http://xdaforums.com/showpost.php?p=62097453&postcount=49 but I'm not seeing a real solution
[Droid RAZR M Q&A, Help & Troubleshooting] kcipopnevets:
Excuse me but I am really new to the M. My Droid Maxx went out of commission so I picked up one of these off eBay. The bootloader was unlocked and the device was running CM 12.1 but it was very unstable so I RSD Lite'd back to KitKat and took the newest firmware possible. Now, when I tried to install DU over stock, it never booted after 2 hours and reaching 92C for effort. Can anyone point me in the right direction? Thanks.
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
What's du?
[Droid RAZR M Q&A, Help & Troubleshooting] kcipopnevets:
Dirty Unicorns.
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
DU_xt907_5.1.1_20150525-1824.v9.3-UNOFFICIAL?
[Droid RAZR M Q&A, Help & Troubleshooting] kcipopnevets:
Yes, that's the one. I can't seem to find the issue; I have TWRP 2.6.3.0, 100% stock, unlocked. Is there a prerequisite these tutorials are lacking?
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
twrp-2.8.6.0-xt907.img

https://www.androidfilehost.com/?fid=24052804347827537
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
If a rom doesn't boot in 10 mins, it's not going to.
[Droid RAZR M Q&A, Help & Troubleshooting] MohAbs:
My XT907 show messages ( Unfortunately, "all apps" has stopped )

I tried to do data factory reset and cache partition wipe but my phone stayed the same before factory reset and pattern stayed and don't deleted

Also, I tried to flash FXZ rom ( VZW_XT907_4.4.2-KDA20.62-15.1_1FF.xml and VZW_XT907_4.4.2-KDA20.62-10.1_CFC_1FF.xml.zip ) but pattern and messages still

How i can fix this problem ??!
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
I'm thinking it's a flash memory failure, there is no repairing that.

There are a few things that can be tried, but I thinks it is very unlikely, that it is fixable

Bootloader unlocked?
[Droid RAZR M Q&A, Help & Troubleshooting] ATTACK:
Did you receive any errors while flashing the factory firmware?

Sent from my XT1031
[Droid RAZR M Q&A, Help & Troubleshooting] kcipopnevets:
Haha, I've built incredible patience after sitting with a Droid X that took over 40 minutes to boot into KitKat! :)

I wish the classic update recovery suggestion worked but it is not showing any signs of progress... ROM and GApps are md5 green. What could even be the issue now?
[Droid RAZR M Q&A, Help & Troubleshooting] MohAbs:
Thank you for replay ... Please tell me any thing can help and i'll trying

But my phone bootloader isn't unlocked and no root. What can I do ?

---------- Post added at 05:51 PM ---------- Previous post was at 05:42 PM ----------

Hi ATTACK, thank you for replay

No errors ... finished flash normal
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
Did you update twrp?
[Droid RAZR M Q&A, Help & Troubleshooting] kcipopnevets:
Yes, I'm running the one you linked. BlissPop also failed to boot. Trying CM 12.1 now, maybe I'll have better luck...
[Droid RAZR M Q&A, Help & Troubleshooting] sd_shadow:
Are you doing a factory reset each time?

installing Gapps? if so try without gapps package
[Droid RAZR M Q&A, Help & Troubleshooting] kcipopnevets:
I have done a reset before each package flash. I tried 3 different Lollipop ROMs to no avail but I flashed MoKee KitKat and that booted up right away. Now I'm trying to see if flashing over MoKee will get the ROM to boot since I had to do this with the Droid Maxx.

EDIT: While typing this, that was the solution! The screen dimmed and it finished the boot! Thanks for the help though, I'm sure your recovery suggestion was one of the pieces to the puzzle.

For future reference, you need to flash a KitKat ROM then flash a Lollipop package if you are looking to go to Lollipop from stock.
[Droid RAZR M Q&A, Help & Troubleshooting] beeewell:
Gps & cm12.1

Does GPS work on the XT-907 with CM12.1 roms? Is there a trick to get it to work, or is it a known bug? Using GPS Test from the play store, it reports that it works fine on stock KK rom. After clean flashing the latest official CM12.1 and exodus (based on CM12.1), I uncheck all of the google questions allowing apps & google to use location etc. I turn on location service, and GPS Test reports no fix. I've tried using a modified gps.conf file that's floating around on threads about this problem with other devices with no luck. Thanks in advance for any/all replies.
[Droid RAZR M Q&A, Help & Troubleshooting] kcipopnevets:
Boot into stock, get a GPS lock, then boot directly into recovery from there, then go back to CM 12. Your GPS should be working after that.
[Droid RAZR M Q&A, Help & Troubleshooting] beeewell:
Thanks for your reply. I forgot this was needed. Unfortunately, I got the same result :crying:

Later today, I'll repeat the same procedure, except I will agree to the google setup questions regarding apps and location services to see if THAT makes any difference. I doubt that it will, but stranger things have happened.

Are you on a 12.1 ROM? and if so, can you confirm that GPS is able to get a lock?
[Droid RAZR M Q&A, Help & Troubleshooting] kcipopnevets:
That's really odd, this worked for 3 past phones... The application I use to lock is Ingress, I need the game like I need oxygen! :D But that is what I did when I first got this phone, previous owner had CM 12.1 on it and GPS was shot (it took a while to get a location but then the pointer would remain frozen in one spot and only updated once maybe every minute) so I RSD'd back to stock KitKat, locked in Ingress, rebooted to recovery, flashed a KitKat ROM, let it boot, then flashed BlissPop. Ingress, Google Maps, and GPS Test all perk up immediately after they are launched. Navigation is perfect with no stalling!
[Droid RAZR M Q&A, Help & Troubleshooting] beeewell:
GPS & CM12.1 Problem Solved

I'm 99% sure that if you want GPS to work, you MUST agree to the google question at install time about allowing apps to access location services. Perhaps this is very obvious. I thought I could uncheck this "blanket" install option, and then turn on location/gps only when needed. Seems like it should work that way, but it doesn't.