yashsingh1/xdaforums huggingface dataset:
[XDA Assist] XDA Visitor:
First of all i have no knowledge on how to fix my phone or flashing.

My question title are based on what i read from other threads.

My Problem

Connected Phone to USB to Charge

Removed Phone from USB

Lock Screen wont appear

Decided to Reboot the phone

After Rebooting, I got stuck at loading/bootloading screen

Decided to go to Factory menu by holding Vol Down and Power

Chose Reboot Option

After that, the phone rebooted nonstop like 5 times and turned off.

Now my phone won't charge, or power up

Now trying to find how to fix it for hours now

My phone has an internal battery and memory / non removable - cause all the threads about flashing and videos about flashing i watched was removing batteries (but i have an internal battery :( )

It is a rebranded china phone called Cherry Mobile Omega Infinity.

According to the SPECS sheet:

Mediatek MT6592 1.7GHz octa-core CPU.

Now all i need are the whats and how guides.

Thanks in advance :)
[XDA Assist] TEKHD:
Hello there! Welcome to XDA!

First register an XDA account (so you can ask in the proper forum)

then, you may ask for help here: (see below)

Android Q&A, Help & Troubleshooting

You will have a much much better chance of getting an answer in the above thread.
[XDA Assist] hagorn:
HI!

yes thanks for the reply. i got logged out it seems. i have another post like this one with my acct name on it. just delete the other one if necessary.:good:
[Moto G Q&A, Help & Troubleshooting] androtecho:
Hello, has anybody that owns a Moto G XT1028 (U.S Verizon) gotten the Android Lollipop update yet? I'm in need to know becuase i want to purchase a Moto G for Dev purposes but i would like it to be running Android Lollipop after purchase and checking for system updates. Btw im purchasing it 06/22/15. Please post screenshots if you have them.

If you do own one that has Lollipop could you please make a quick review, including the following topics.

- Battery life

- Preformance

- Any bugs

I would greatly appreciate it.
[Moto G Q&A, Help & Troubleshooting] motoinspri:
I was wondering the same thing ... I own a Moto G XT1028 (Verizon) but im still on Android 4.4.4 KitKat. I constiently check for updates almost daily. If i don't recieve the Android Lollipop update within the next 14 days, I'm: rooting, unlocking the botloader, installing a custom recovery and putting Cm12 on it. I originally didn't want to do that for warranty and safety reasons but i feel the need to have Lollipop. The update is way over due ...
[Moto G Q&A, Help & Troubleshooting] ATTACK:
There is no Lollipop firmware for the XT1028.

Sent from my XT1031
[Moto G Q&A, Help & Troubleshooting] aoleg:
Motorola states "This device will be upgraded to the Android 5 Lollipop release of Android, pending partner support." here: https://motorola-global-portal.custhelp.com/app/software-upgrade-news/g_id/1949
[Moto G Q&A, Help & Troubleshooting] SSVanderbilt:
You can't root anyhow, unfortunately
[Moto G Q&A, Help & Troubleshooting] classic757:
Motorola has been saying that since Lollipop came out in November of last year. I wouldn't hold my breath waiting for it if I were you.

---------- Post added at 03:53 PM ---------- Previous post was at 03:38 PM ----------

I rooted my xt1028 over a year ago after paying a "chinese middleman" $45 for a bootloader unlock code. Since then I have installed soooooooooo many roms, first Kitkat and then Lollipop. I must say that imo stock 4.4.4 Kitkat is better than anything else you can install on the xt1028. Every rom out there has one bug or another and even though you can do more customization with non-stock roms, it seems to be at the expense of better performance and battery life with stock. As for lollipop, I ran a lot of lollipop roms and I do not like it. Too many kiddie colors and childish building block icons. Google acts as if they are making their operating system for a bunch of kindergartners.

Oh, and other than paying someone for an unlock code, you can forget rooting the xt1028 or unlocking its' bootloader because Verizon has the phone on total lockdown.
[Moto G Q&A, Help & Troubleshooting] n9lya:
Verizon can have my x1028 junk ass phone and I am going to get something else and straightalk..
[Moto G Q&A, Help & Troubleshooting] Belac77:
still holding out hope that Verizon will push out an update. they just updated the first gen Moto X to Lollipop, so perhaps the Moto G is next in line...
[Moto G Q&A, Help & Troubleshooting] Lost0:
How you unlock the bootloader in the xt1028,I can't unlocked, funking verizon

.

..
[Moto G Q&A, Help & Troubleshooting] Ka3ak:
we stayed last
[Moto G Q&A, Help & Troubleshooting] alcuin:
XT1028 lollipop is out!
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
Unfortunately, my wife is in a quite sticky situation. Verizon locked the device so it can't be activated, but that's not really the problem... We can't figure out how to bypass the Setup Guide (all the old ways are now patched). Can't use it until that's figured out.
[Moto G Q&A, Help & Troubleshooting] Ka3ak:
I confirm my XT1028, also adopted the Android 5.1
[Moto G Q&A, Help & Troubleshooting] bracero:
Just got mine. Maybe the root community can crack this one. Maybe a better chance on rooting this version.
[Moto G Q&A, Help & Troubleshooting] deathkryz:
The same here

I have the same problem, this has a solution?
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
I hope the wonderful Android community does what I think it'll do and figure out a bypass to the new Lollipop Setup Wizard.
[Moto G Q&A, Help & Troubleshooting] Belac77:
Hoping for a solution as well, as I only use the device on WiFi.

I suppose I'll hold off on installing the update, for now.
[Moto G Q&A, Help & Troubleshooting] autoprime:
can anyone with a bootloader unlocked XT1028 pull the 5.1 partitions and post them? or has anyone seen the stock partitions for 5.1 anywhere?

as for those stuck at the setup guide... was data wiped causing you to have to set the device up? or does it force the setup guide either way?

hopefully someone can post the images so I can get my device out of fastboot mode and poke around :)
[Moto G Q&A, Help & Troubleshooting] Belac77:
There's someone reporting on Reddit that he got past it by deleting the cache repeatedly in recovery mode. I might go ahead and update, just for the heck of it.

http://www.reddit.com/r/motog/comme..._update_notification_on_xt1028verizon/cx03pe5

UPDATE: I updated, and everything works great! I didn't have to set up the device, it just carried over everything with the new look. I have no idea why anyone would be stuck at the activation screen, when I didn't even have to set it up again...weird :D
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
The reason I'm stuck at Setup is because after the update we factory reset (it updated just fine, just wanted a 'fresh' start)

---------- Post added at 06:37 AM ---------- Previous post was at 06:28 AM ----------

Thank you! Will test NOW. Well if I can ever get the recovery menu to show up.
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
Well, I tried clearing cache 5x and 10x, still no luck, still starts with Setup Wizard.
[Moto G Q&A, Help & Troubleshooting] dmp2460:
For those who factory reseted and are stuck on the activation screen just continue with the activation process. At the beginning of the process it should tell you what payment method you want to use, make sure you Select the Credit/debit card payment method(You will not need to enter any info). after that I think it should say to enter your zip code and create a pin for your phone. Create the pin and you will have to wait a little bit while it "activates" your phone. It will give you a new phone number and right after it is done telling you your new phone number It will say to select 1 to "pay now" or select 2 to "pay later". MAKE SURE TO SELECT 2. Then you will have to setup your wifi and all that stuff. Hope this helped!!!!

Edit 1: I forgot to mention that somewhere along the lines it asks you to choose a prepaid plan of $60, $45, or $30. I think you can choose any one but I chose the $30 just to be safe.
[Moto G Q&A, Help & Troubleshooting] alcuin:
I tried resetting for fun and your steps worked for me. Good find.
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
That won't work, as, my device is " locked" and "cannot be activated" unless I bring it in to a store and have it "scanned". I bought it from Amazon used, and apparently the device " has never been scanned by a cashier's device before" aka they think its stolen but its not.
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
Logically speaking, shouldn't someone be able to capture the OTA zip file and be able to give me a version without the Setup Wizard???

Because I know I can flash zips in stock recovery sooo....

---------- Post added at 05:59 AM ---------- Previous post was at 05:43 AM ----------

OR...(just thought about it) be able to downgrade to 4.4.4, set up then update and remember not to factory reset? I'd need the proper zip though still and hope fastboot or recovery doesn't have a fight with downgrading...

---------- Post added at 06:23 AM ---------- Previous post was at 05:59 AM ----------

Yes. That should work perfectly. Got the proper files etc. now just to test it out and post results! I assume a step by step guide would be appreciated in the forum? I'll write one :)
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
Went horribly. Almost nothing flashed LOL
[Moto G Q&A, Help & Troubleshooting] dovw:
I have a bootloader unlocked XT1028 (was flashed before Jan' 15 from Boost xt1031) and just updated OTA to stock 5.1 last night after reverting back to stock 4.4.4.

What exactly are you looking for? A complete TWRP backup? (I could do an adb backup, factory reset and then complete TWRP backup)
[Moto G Q&A, Help & Troubleshooting] autoprime:
thank you for replying and offering to dump your phone.

so it was originally a Boost XT1031? but converted to a XT1028? or am I not understanding?

I need the full bootloader, kernel, modem and system dump from an 5.1 OTA'd XT1028. if your phone took the official verizon xt1028 5.1 OTA then that should be good.

specific partitions I'm looking for... system, modem, boot, logo, tz, rpm, sdi, aboot and sbl1.

they could be dumped using adb shell while in TWRP.

mkdir /sdcard/lollipopbackups
dd if=/dev/block/platform/msm_sdcc.1/by-name/aboot of=/sdcard/lollipopbackups/aboot.img
dd if=/dev/block/platform/msm_sdcc.1/by-name/boot of=/sdcard/lollipopbackups/boot.img
dd if=/dev/block/platform/msm_sdcc.1/by-name/modem of=/sdcard/lollipopbackups/modem.img
dd if=/dev/block/platform/msm_sdcc.1/by-name/sbl1 of=/sdcard/lollipopbackups/sbl1.img
dd if=/dev/block/platform/msm_sdcc.1/by-name/sdi of=/sdcard/lollipopbackups/sdi.img
dd if=/dev/block/platform/msm_sdcc.1/by-name/rpm of=/sdcard/lollipopbackups/rpm.img
dd if=/dev/block/platform/msm_sdcc.1/by-name/tz of=/sdcard/lollipopbackups/tz.img
dd if=/dev/block/platform/msm_sdcc.1/by-name/logo of=/sdcard/lollipopbackups/logo.img
dd if=/dev/block/platform/msm_sdcc.1/by-name/system of=/sdcard/lollipopbackups/system.img

then you'd have a folder called lollipopbackups on your internal storage.. and you could pull that then zip it up.

no need to do a factory reset or anything.. dont need data etc. all of the partitions listed above would not have any of your info in them.

have you rooted the 5.1 OTA yet? or are you trying to stay 100% stock minus TWRP? if you don't need to stay stock you could flash the supersu zip while in TWRP to root system before you dump it. then maybe I can find a way to write the rooted system.img to the phone for root.

currently my moto g is stuck in fastboot mode. I had attempted to flash a boost modem or one of the bootloader partitions and it messed my phone up and would no longer allow me to flash the verizon xt1028 4.4 partitions. What I'm hoping for is that the 5.1 partitions are at a higher version and will allow me to flash them. :fingers-crossed:

your partitions may help others besides myself... it's always good to have the stock images around. :good:
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
True that! Before I toss my XT1028, can you tell me (if this situation is successful and you get a system dump) is there any way you can help me get past Setup Wizard without activating? Don't know if you've read my comments here yet or not, but I can't activate, due to Verizon's "lock" (long story).

"Getting past" can be in any form, whether it be a new bypass method, a way to root or install custom recovery/ROM, or simply nuking the Setup APK.
[Moto G Q&A, Help & Troubleshooting] clemsongt:
Were you able to install the OTA files with clockwork recovery or did you have to go back to stock recovery?
[Moto G Q&A, Help & Troubleshooting] silver_x:
but the problem is...i dont have verizon networks in my area..

---------- Post added at 09:23 PM ---------- Previous post was at 09:13 PM ----------

i dont know what i did..but..when i post my reply above, suddenly it come to wifi connection setting, enter wifi passwords, motorola contact sync page, etc etc..and VOILA!!

im enter..

well u guys should go near wifi i guess..good luck..
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
lol If only that were the answer. I'm always in range of my wifi. Any other things you could've done to make it go past the Activation?
[Moto G Q&A, Help & Troubleshooting] MagisterSum:
Update successful

My 1st Gen Moto G XT1028 updated this morning. It had been on Verizon prepaid, and I switched to Total Wireless a number of months back. There was some lag trying to update Google Play Services, but I'm past that now. I didn't have the trouble that others had with being asked to reactivate the phone. The update was over WiFi. I have a Verizon tower a few blocks away. I'm now running 5.1.
[Moto G Q&A, Help & Troubleshooting] dovw:
I bought it in November '14 (before Jan '15 deadline for activating foreign devices on Verizon MVNOs) as a Boost XT1031 (same hardware, different bootloader and image than the VZ XT1028), I unlocked the bootloader, flashed the XT1028 stock firmware and activated it on PP (Verizon MVNO) and it's been my daily driver since. Happens to be, I rooted it and tried one or two ROMs and then went back to flashable optimized stock 4.4.4 ROM from lost101 with TWRP still on old KK kernel.

In order to upgrade with 5.1 and not risk bricking I fully restored stock firmware and recovery and then took XT1028 5.1 OTA.

When I updated I installed the appropriate TWRP, flashed SuperSU for root and installed latest BusyBox (1.24.1).

Your zip file is here
[Moto G Q&A, Help & Troubleshooting] clemsongt:
Thanks. This makes sense. I suppose you couldn't download the OTA zip file to SD card and install via CWM recovery?

This is a modified file just for this guy, right? Not the whole OTA file that gets pushed.
[Moto G Q&A, Help & Troubleshooting] dovw:
As far as I understand it, makes no difference at all how it's installed, it's the incompatibility of the OTA update with the non-stock firmware.

I updated OTA but I also captured the URLs from logcat and downloaded the files.

The OTA came as two updates:

Update 1

Update 2
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
I had the issue simply because I factory reset after the update. I completely forgot about the activation process.
[Moto G Q&A, Help & Troubleshooting] dovw:
As an afterthought if you either already have the LP kernel or don't want to restore KK stock you can wait for lost101 to make a flashable stock XT1028 5.1 ROM
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
What are my options if I need to get past the Activation, but I'm completely stock? I'm locked and can't activate, so I'm stuck.

---------- Post added at 10:05 PM ---------- Previous post was at 10:03 PM ----------

By the way, I tried downgrading to KK and failed miserably.
[Moto G Q&A, Help & Troubleshooting] dovw:
Google "Motorola Moto G bypass initial activation" and watch the Youtube video
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
Oh you didn't know... Yeah that's all patched for LP. None of that works.

That was the very first thing I did seconds after seeing the Activation screen lol
[Moto G Q&A, Help & Troubleshooting] dovw:
Yes, I didn't know, I was able to skip VZ activation when I restored to stock KK and then I had no problem after the OTA at all because I did not do factory reset
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
If I could successfully downgrade back to KK then update again that'd be amazing.
[Moto G Q&A, Help & Troubleshooting] dovw:
Even if you could downgrade to KK you could not downgrade the LP kernel and therefore the OTA would fail.

But here's what I don't understand, if your bootloader is unlocked (Sunshine) then you should be able to install whatever ROM you want, except you will have to wait for lost101 to post stock 5.1 ROM to install stock LP ROM.

If on the other hand your bootloader is locked how are you going to downgrade?
[Moto G Q&A, Help & Troubleshooting] cesj:
Any More Files Needed?

Similar to dovw I have a Boost MotoG that I flashed over to Page Plus long ago. I took an OTA to get to 4.4.4, so I should be pretty close to stock on everything. My phone has downloaded the update but hasn't applied it yet. If there are additional files that the community needs that I might be able to capture please let me know (and maybe provide a little info on how to grab them since I am very much a noob in this world).
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
Bootloader is locked, Verizon activation is locked, and bootloader refuses to unlock so I think I'm screwed. I attempted a fastboot based downgrade but yeah failed horribly lol.

I think my only option is if someone figures out the new LP VZW MOTO bypass for the wizard/activation call. Both of the previous bypasses have been patched (4 corners and status bar/recents).
[Moto G Q&A, Help & Troubleshooting] dovw:
Why would you not have Sunshine unlock? Can the VZ 5.1 be temp rooted? Did you try Kingoroot? I have seen claims that it still worked on 4.4.4. If you can get temp root then you just pay Sunshine $25 and you are home free. But the truth is that when my phone was still an XT1031 I unlocked my bootloader through Motorola so I do not know how Sunshine works to know with certainty whether it will work with your phone stuck in activation mode...
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
I can try a temp root and maybe from there idk wipe out the Setup Wizard and Activation APKs (found out they're in system/priv-app). Sunshine seems sketchy to me, I think I'd rather just get an XT1031, or save up and get a newer device.
[Moto G Q&A, Help & Troubleshooting] dovw:
Temp rooting if that works and removing the Setup Wizard and Activation APKs sounds like a plan.

As far as an XT1031, since January '15 VZ MVNOs cannot activate any non-Verizon device so what good would an XT1031 be unless you switch to a Sprint MVNO?
[Moto G Q&A, Help & Troubleshooting] D. Terminus:
2 ways to bypass before

There were 2 ways to bypass the activation before, one was hitting power and home fast, the other was simply going around tapping the 4 corners. I had found that out the second time around. My Verizon XT1028 is a mini tablet on Wi-Fi only. Not rooted yet either, would like to root without paying more for an unlock code than I did for the phone (less than Best Buy with Wally World). Hope this helps some of you.
[Moto G Q&A, Help & Troubleshooting] dovw:
As earlier stated these prior methods have apparently been disabled in 5.1
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
An XT1031 can be unlocked, rooted, and ROM'd (my primary is an XT1031), so that's why it'd be good, in case this thing can't be bypassed or etc.

---------- Post added at 04:53 AM ---------- Previous post was at 04:51 AM ----------

Well, actually, I didn't know or try the fast-power method... I assume they mean tapping power quickly enough to summon a home button? Because there is no home button, or recents button anywhere during the Setup Wizard or Activation call.

---------- Post added at 05:05 AM ---------- Previous post was at 04:53 AM ----------

By the way, Kingoroot failed in all modes (fastboot, recovery, and normal powered on). No way for me to enable debugging also.
[Moto G Q&A, Help & Troubleshooting] abced123:
[MENTION=7075299]DamianHelixTV[/MENTION], [MENTION=6364033]dovw[/MENTION]

Mine is stock xt1028 4.4.4 , no root, locked bootloader , activated to use with Verizon prepaid for few months, then no more. It is used as wifi device for my kids ever since. ( I disabled the activation popup ) So, should I upgrade to 5.1 and will have problem free , still able to use it as wifi device? ( wont do factory reset ? ) TIA

And I guess 5.1 will be the same as 4.4.4 that there is no way to root it ?
[Moto G Q&A, Help & Troubleshooting] dovw:
Actually if hypothetically you would be willing to pay $25 to have Sunshine unlock the bootloader then the opposite would be true - on 4.4.4 you can use Sunshine after Kingoroot temp root and then root the phone permanently - whereas there is no temp root I know of on 5.1 and so no unlocked bootloader and therefore no permanent root.

But it's very possible that for a wi-fi device used by your kids you might not want to spend $25 in which case as long as you don't factory reset (it is a good idea to wipe Cache only) then I don't see any reason not to upgrade to 5.1.
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
If you don't factory reset you're fine.
[Moto G Q&A, Help & Troubleshooting] Mike 01Hawk:
So lemme get this straight... I have a Boost Mobile Moto G (XT1031) that I flashed to Verizon (XT1028) 4.4.4 and am using on PagePlus. Are you guys saying I'll basically f myself if I do a factory reset on this phone? What the hell????

Also, I can't apply the OTA 5.1 update. I had TWRP so I thought that was the issues so I flashed stock recovery. Still no help. The update bar starts to go across but then says "error" or something real quickly and then reboots and says there was an issue (but no farking error message so it's impossible to troubleshoot! GRRR).

I'm unlocked/rooted if that makes a difference.

Guess I'll be staying on 4.4.4 a while longer cause I MUST be able to use this phone on PagePlus.
[Moto G Q&A, Help & Troubleshooting] dovw:
So your primary's carrier is either Sprint or a Sprint MVNO...

---------- Post added at 07:52 AM ---------- Previous post was at 07:32 AM ----------

Not quite. As far as factory reset and Verizon Activation, since you have unlocked bootloader and root access you should be able to uninstall and remove the Verizon Activation apps. In an absolute worst case scenario that for some unforeseen reason you cannot make that work and you factory reset you could still go back to a 4.4.4 ROM bypass activation, activate on PP and then flash lost101's stock 5.1 ROM when it's ready.

As far as upgrading if you can't make the OTA work, that's no big deal at all, since your bootloader is unlocked you will be able to flash lost101's stock 5.1 ROM when it's ready.
[Moto G Q&A, Help & Troubleshooting] DamianHelixTV:
XT1031 is Boost, but I only use WiFi. XT1028 is my wife's phone, it was originally mine but when I found out I couldn't mod it I gave it to her and got myself a Boost variant so I could be rooted and run custom ROMs.

Damn I miss the old Droid days where I didn't have to worry about none of this nonsense lol we used to just look up the root method and modded the thing.