[G4 General] thevmax:
T-Mobile LockOut---UPDATE! 08/18/2015

UPDATE 08/18/2015

I have spoken to 3 T-Mobile technicians about the unlocking problem. Nobody seemed to know what was going on. The last tech told me on 08/15/2015 that T-Mobile sends an Unlock Request to LG. LG then issues the unlock based on the IMEI number. I was told it could take several days before the unlock happens. I last checked unlock availability on 08/17/2015, and it was still locked.

But, due to phone problems (dropped calls, garbled voice, slow battery charging, overheating, very slow LTE (.24Mb/s Speedtest), the phone was sent back to LG a 2nd time to fix. Of course, I have now received a message supposedly from T-Mobile, that the phone is unlocked...BUT I won't receive it back until the end of next week, approximately the 28th or 29th of August. To add insult to injury, I am on prepaid, month to month, and I have now lost 4 weeks of service because of shipping to LG twice!

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UPDATE 08/11/2015

Tiffany Clover, Office of the President/CEO T-Mobile left a voice mail for me today.

She said that when I receive my repaired LG G4, I should be able to unlock it by

simply running the Unlock App from the main screen of the phone.

LG Wireless contacted me today and said they replaced the camera in my G4.

They also mentioned that I should be receiving the phone on 08/13/2015.

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UPDATE 08/10/2015

On 08/03/15, the FCC contacted me by email regarding my locked LG G4 H811.

They have also contacted T-Mobile and opened a case for this. They said T-Mobile will be contacting me, most likely by postal mail.

On 08/05/15, T-Mobile Corporate (Tiffany Clover, Office of the President/CEO, contacted me by email and phone.

On 08/07/15 My last contact with T-Mobile was by voicemail and she is trying to get my phone SIM UNLOCKED.

Keep in mind that this is a brand new phone that has only been registered by me by IMEI. So if you bought a second hand phone that was previously registered, you may not be able to go this route. T-Mobile may ask you to have the original owner contact them about unlocking.

ADDITIONALLY, I started having numerous phone problems: overheating, garbled phone conversations, phone hanging up while on a conversation, Poor LTE Reception (Speedtest.net = .24Mbps), slow charging. T-Mobile would not help me. I had to call LG Wireless and get authorization to return the phone to them. They agreed it is under the 1 year warranty. (Well, they should, for Christ's Sake, the godamn thing was made 06/13/2015!) They have supposedly fixed the phone and it is on it's way back to me. Expected delivery is this Thursday, 08/13/2015. Including me shipping it to them, that will be 10 days total, with actual turn around time of 2 days or less.

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It's OK to have dreams. But, this one won't ever become a reality. Why? Follow the money!

The carrier bloat allows T-Mobile to make more money after the sale of the hardware.

AND with unlocking comes the loss of warranty. LG is VERY SPECIFIC about this.

If you go to LG website, they have a dedicated page for developers who want unlock (currently only available for H815 International).

They state that there will not be any warranty if you continue with the unlocked bootloader process. It is not reversible.

I recently purchased my LG G4 H811 from Swappa.Com, thinking I saved a few bucks.

I paid $430 for it brand new, sealed in the box.

When I got it out of the box and put my H20 SIM Card in...No Service.

I went to the T-Mobile store and was told that the phone is SIM locked to T-Mobile and I would have to buy a T-Mobile SIM

with minimum service of $40 for 30 days. THEN I would have to purchase an additional 10 days on T-Mobile before they would

unlock it. When I brought up the FTC ruling, passed in March 2015, I was told that the carrier still has the right to demand the

40 days of T-Mobile service to cover the cost of the subsidy to them. So even if you purchase from someone other than the

carrier they will still get their blood from you.

Sure you can try and get the UNLOCK by purchasing it online. I have tried and only one seller has responded with the supposed ability to unlock the phone. He said that the T-mobile Servers were down for maintenance.

I told him to email me when they were back up!