yashsingh1/xdaforums huggingface dataset:
[G4 General] xgibran:
Did you try getting the free battery+SD+Charger offer from LG with that phone? I just ordered one and am wondering if those are eligible.
[G4 General] HoOnZ:
So I received my phone too from Tropical_mobile and cant get LTE speeds on Cricket Wireless which uses AT&T network even if the apn settings are correct. I only get 4G speeds. I wonder if Cricket needs to provision this device.
[G4 General] lethalboy:
Received mine today... Red leather!!! Cant wait to get home (working right now) lol
[G4 General] frigidazzi:
Mine work fines on cricket. Did you make sure to set it to wcdma/gsm/lte? Mine was set with lte off. Had to enable it.
[G4 General] HideYoKids:
No duty! What a relief.

That happens with my Spigen case as well, pulls the back right off. Glad it's not just me lol
[G4 General] BoldCasual:
Wait, what? You paid NO duty whatsoever? What shipping speed did you choose? So you paid only the ~$750 CAD from tropical_mobile? Wow.
[G4 General] AhsanU:
It doesn't seem to ruin the leather but the fact that it sticks to it very tightly means it might. I don't want to risk it, especially since it's a bit of a bulky case that ruins the ergonomics.
[G4 General] lethalboy:
Anyone applied the included screen protector?
[G4 General] diamond12:
I'd doubt it because of the terms:

This Promotion applies only to new LG G4 handsets purchased in major carriers’ stores and their authorized retailers, authorized national retailers and authorized online dealers. Major carriers and authorized retailers include:

• Amazon

• AT&T

• Best Buy

• Costco

• Sam’s Club

• Sprint

• T-Mobile

• Target

• US Cellular

• Verizon Wireless

• Walmart

• Carrier authorized retailors reselling operator services
​
[G4 General] scarmona:
I ordered from tropical_mobile yesterday and they still haven't shipped or sent me any notification for when they'll do this. Did this happen to anyone else? How long does it take once you buy?
[G4 General] Makster:
It's the same with me. I ordered it yesterday, and it still shows as not shipped. The 2-day FedEx delivery looks rather iffy at this point.
[G4 General] frigidazzi:
I ordered my international from Amazon. , but my imei is invalid. I emailed them anyways. We'll see how much complaining I can do.
[G4 General] diamond12:
Although it's not in the terms, I'd doubt the promotion applies to marketplace items. Amazon itself only sells the AT&T, Sprint & Verizon versions.
[G4 General] frigidazzi:
at this time yes. I did email lg 2 weeks a go about getting an international I the USA so I could still get freebies and they said to try Amazon. So maybe I'll use that against them if I can.
[G4 General] uday029:
International warranty in US?

Does anyone know if/how LG supports international phones in the US?
[G4 General] scarmona:
Mine shipped last night apparently. Will be here monday at noon :D
[G4 General] Makster:
Yeah, I saw the tracking info on mine. It was at the local FedEx facility at something like 5am this morning, but because apparently Saturday delivery costs more, it is marked as "not scheduled for delivery!" :(

With Amazon they would have delivered today.
[G4 General] HideYoKids:
The included free 2 day shipping. $810 was the charge on my visa. No duty.
[G4 General] scarmona:
Received my Black Leather G4 in Toronto today, I payed USD 595 (CAD 740) to Tropical Mobile on eBay and CAD 26 (USD 21) to FedEx for customs charges.
[G4 General] StrataStudios:
ordered a brown leather one from them. Based out of Winnipeg.

Will this work with any carrier in Canada? I'm off contract and can go anywhere so i'm trying to decide who to go with. Bell seems to have good deals here but i'm with Rogers currently.
[G4 General] shojus:
Whatever anybody does, do NOT purchase from Tropical Mobile! I received my LG G4 and it appeared to be in perfect shape and came super quick! I always wait until I have a tempered glass screen protector and a case before I take off all of the factory screen protectors. Well, I took off the factory screen protector and noticed a few marks on the screen so I took pics and sent them over asap. They told me they could refund me or exchange OR that if I wanted to keep the phone and could live with the scratches then they would give me 30% off. I thought about it 4 a day and then contacted them back. They then told me to write up a letter stating that I had a quote of the screen repair and that it was $200 (the amount they were going to refund me) and I didn't think much of it! So the next day they contacted ebay and had ebay take over the case as if I was trying to pull something over on them! Well, ebay has ruled that I cannot return the phone because I took it to an outside source to be diagnosed and anything could have happened at that point... These guys are scam artists and have worked this many times I would imagine! So please just stay away from them as they have really made me not trust any online seller anymore. I should have never talked to them on the phone and listened to what they said because I knew something seemed weird so I kinda screwed myself. You live and you learn.... Sorry about the rant guys! Just pretty upset... Just be careful what you do if you have any problems!
[G4 General] BrettB0727:
Has anyone been able to get LTE working on AT&T? I also ordered from tropical_mobile. My troubleshooting thread is here:

http://xdaforums.com/g4/help/att-lte-apn-lg-g4-h815-t3131727
[G4 General] jerflash:
That's where I got mine from bro... Sorry you are having such issues. Trying my best to help you
[G4 General] BrettB0727:
Thanks for trying to help, jerflash, as well as confirming you got your phone from tropical_mobile.
[G4 General] Makster:
Mine was from them, too, and it works.
[G4 General] autoprime:
handtec is the site to go to if you want to import an unlockabe intl eu h815 to the usa. shipping and pricing was the best I found for that exact device. and they dont take out the extra back cover either (if you get a leather back you also get a plastic back).

http://www.handtec.co.uk/lg-g4-32gb-genuine-leather-black-lgh815-adeuld.html

for usa its the exvat price + shipping. shipping via the fedex option is overnight... yes.. overnight shipping from UK to USA for not a bad price. order before 11AM ET so it definitely goes out the same day. $670-ish out the door.. shipped over night.

and the trick is after placing the order... message their customer service and ask them to please fill out the FCC 740 form (USA importers only) so that you don't have any customs paperwork to fill out. No extra taxes or customs fees.. just exVAT price of phone + shipping :good:

tell em autoprime / codefire from XDA sent you ;)

and no this isn't a paid advertisement.. i just had someone order my phone from there for me and it was a god experience overall. I can also confirm it's a valid unlockable EU model.. no funny business. Mine was a Romanian model with silver trim (not gold) around the back camera.
[G4 General] aznblade:
funny that the ceramic backings cost less than the leather ones... any canadians who bought this from this seller, have any issues with their carriers (bell, rogers, telus etc)?
[G4 General] coremark:
I'm currently on the Rogers network in Vancouver and bought from this seller and so far, haven't seen any issues on my end. Speeds are also good inside my house too.
[G4 General] aznblade:
oh wow that's instant speeds. i was with rogers then switched to telus and i never get those speeds with rogers (plus they were forcing me to change to a plan with ****ty rates and data), anyways thanks! i ended up buying the eu h815 because it wasn't really much of a difference in price and the eu one comes with two plates.
[G4 General] barcodelinux:
Thanks for the tip. I just ordered a LGH815.ADEULD (black leather) for 661.98 with shipping to the US. Sent a message telling them about the FCC 740.
[G4 General] likonvampire:
Hello Guys

I am willing to order but the international warranty is holding me back .Is it true that EMEA device warranty will not be honored here in US and Canada ?
[G4 General] BoldCasual:
Received my 815 from this seller today, and it included a metallic back in addition to the black leather I had specified. Pretty happy with this (and only $23 duties here in Canada).
[G4 General] scarmona:
Good for you! I did ask them if they included a polycarbonate case and I got a very brief and friendly “No”.

Is yours an original LG back cover? (metal??)
[G4 General] mjoshi123:
People who have ordered H815 from tropical_mobile, could you guys please tell what carrier you are using if you are in USA. And are you getting 4G LTE ?

And if someone in NY State could chime in that would be lot more helpful as I'm going to use mine in upstate NY on Cricket Wireless :)
[G4 General] barondebxl:
Using mine on Cricket and it works wonderfully
[G4 General] BoldCasual:
Yep, it's the OEM G4 gray metal cover. It was inside a red envelope inside the sealed LG G4 box, so included at factory. Odd that not everyone is getting these.
[G4 General] jerflash:
You know what I did not even look inside of that envelope lol. I will check when I get home
[G4 General] Makster:
I did look into that envelope, and all it had was a manual of some sort in Chinese. :)

I am using mine with AT&T and getting LTE no problem. The display says "4G", but the settings -> about shows LTE, and speeds confirm it.
[G4 General] diamond12:
Also on Cricket, also works fine.
[G4 General] Metsfan4831:
[MENTION=6750979]mjoshi123[/MENTION] What area upstate? I'm in Rome and thinking of flipping my M9 and getting an EU G4. Cricket of course too. Just curious.
[G4 General] mjoshi:
Albany area. definitely try LTE Wireless app from App store. But I'm going to get H815 version.
[G4 General] mjoshi:
Are you sure you didnt get H815T ? As per description Black is H815T on their product listing.
[G4 General] g4tom:
I received my H815 (the European model, not the H815T) from tropical_mobile on Thursday. I'm on AT&T in the San Francisco Bay are. I'm getting 4G LTE according to both the status bar and the LTE Discovery app. Speeds are pretty lousy at 4 to 8.5 Mbps down and 1 to 5 MBps up depending on location. This is pretty much in line with what I was getting with my official AT&T Samsung Galaxy S3.

The LTE Discovery app says I'm on Band 17 at -100.0 dBm (one bar) as I type. For grins, I'll check again from AT&T park when I'm at the Giants game this afternoon.

---------- Post added at 08:08 PM ---------- Previous post was at 07:54 PM ----------

I'm pretty sure Makster is getting the H815T. tropical_mobile has two separate eBay listings for black LG G4s. The $595 model is clearly listed as the H815T (item 281696933232). The European H815 model is $626 (item 251965769505). I bought the latter and it is clearly the European model based on the fact that it has Band 2(1900) and doesn't have Band 40(2300).
[G4 General] Panzerapple:
Mine from tropical mobile is a H815 no prefix but the in the software version it is a SEA version aka south east Asia. I thought i got lucky, no unlockable bootloader.
[G4 General] Halfwalker:
Woo hoo, just ordered an H815 (non-T). Should be here in a couple of days I hope. White ceramic. Specifically checked LTE bands in item against another that was H815T, so should be good to go on AT&T.
[G4 General] mjoshi:
Someone here posted that T-mobile have unlimited 4G LTE and for two line you pay $100, I'm on cricket and pay $90 (including everything - no extra Tax crap). I could not find anything on T-Mobile website for prepaid like this. Can someone tell me what is this T-Mobile plan ?

---------- Post added at 02:59 AM ---------- Previous post was at 02:54 AM ----------

People ordering LG (without leathe) should look into this one. This is good deal, two leather back from LG for $70

m.lg.com/us/mobile-phones/g4/cover-promo
[G4 General] Makster:
Yep, the one I'd received was indeed the H815, not H815T. I had actually posted the label from the box in one of the threads the day I received it, last Monday. Band 2 and everything. Which doesn't make it European. It had Singapore English as default language, and the warranty (I assume) booklet in the red envelope was in Chinese.

There are at least two versions of non-T H815. One is European, and that's the one they are currently unlocking. The other is Asian. Tropical Mobile sells the Asian version. At least that's what they sold when I and some other folks here bought ours from them.

At the time I ordered it (Thursday a week ago) it looks like all they had was true H815's.

Now last time I checked they list the two models separately.
[G4 General] ambervals6:
Hah that mother****er is still around. I remember a couple of years ago when htc one x just came out, ordered from him. He shipped from singapore and the phone bad sand under the screen. He accepted the return but told me to use his fedex account number to ship jt back. I did that and comes out that he denied payment to fedex for shipping costs. Fedex billing department kept sending letters in the mail asking me to pay the $100+. I filed a charge back because he wasn't refunding my money and he kept calling my personal cell with his little **** voice. I wish I could meet that midget in person. But yeah careful of that store.

Sent from my SM-G920T
[G4 General] shojus:
Oh, believe me! He has done this to lots of people that I have read about! Ebay lets him get away with this and that's just crazy! I'm livid, so this is not over, I am spamming all social media until they will listen so whatever, let him play games but my credit card already took back $130 from him so at least I got that. He tried to set me up with that shipping too. Told me that if it was not deemed to be defective then FedEx would charge me for shipping! I was like, ok?? How would Fedex charge ME for shipping! Well, now I know! Lol What a prick! I have talked to him every single day! I blow up all of his numbers and keep e-maling him. When he gets sick of that, maybe he will refund the rest that he owes me. I don't like people who think they can get over on me! Like I said, I'm not done yet! :cool: Thanks for letting me know though, and feel free to PM me with any info that you think may be helpful to me. I am starting a case on him and have already had 4 people contact me about him. And Ebay gives him a 100%!? Funny cause all of my feedback got deleted so I'm pretty sure any negative feedback he has Ebay remove somehow...
[G4 General] ambervals6:
I also felt ebay supports him. They removed my 1 star feedback at that time saying that I was extorting the seller to accept my return. While I simply said bad seller, avoid. Just ask your credit card company to issue full refund. return the phone to his TN location via usps tracking and when credit card asks for tracking provide that number and he can suck it.

Sent from my SM-G920T
[G4 General] shojus:
Problem is that 80% of the money I used to pay for that item was in my PayPal account and Paypal won't do crap cause Ebay has already made the decision. So he def played his cards right! He knew exactly what he was doing when he did what he did. I don't want to clutter the thread about my issues with this seller, but I do think people should know and try to find another source, like NEVER M.S.R.P, to buy their cellular phones. At least she is in the US and can be hunted down if something goes wrong. Take care man!
[G4 General] ambervals6:
well a lesson for the others, always use a credit card when buying online:)

Sent from my SM-G920T
[G4 General] shojus:
VERY true! NEVER use just PayPal as a means of funding a transaction! Use PayPal as a means to fund it WITH your credit card! :) Lesson learned! :( Cause PayPal don't give a damn either...
[G4 General] Makster:
PayPal IS eBay, at least I think it still is. Of course they'll take the same position.
[G4 General] ambervals6:
lol the guy is a crook, a scam artist. nothing you can do when you are in good faith and he tells you to take it to a store to get an estimate. anyways karma is a ***** ;)

Sent from my SM-G920T
[G4 General] kingwaffle:
Well, I ordered from him and didn't have any issues. I also wanted to mention that I DID receive the extra back-cover with mine (Black leather, came with a grey back).

I received a 815-T, and unlike everyone else, I don't care that I got the T variant.
[G4 General] Makster:
I didn't have a problem with my order, either. Of course, I haven't removed the original protective film from the screen yet. Planning on applying the Skinomi glass on it tonight. I suppose, if there are any subtle problems, I'll see them then.
[G4 General] kingwaffle:
Same here. I left all of the plastic on mine. Waiting on a tempered glass protector I ordered.
[G4 General] ambervals6:
The whole idea is that IF YOU RECEIVE A FAULTY ITEM, THE GUY WILL DO EVERYTHING TO **** YOU UP lol so BE CAREFUL.

Sent from my SM-G920T
[G4 General] shojus:
They actually split into 2 separate companies now but what is done at Ebay is still set in stone. If you lose a case at Ebay you cannot open one with PayPal... I would think it would be different, considering PayPal is more like a bank and you are supposed to be protected by fraud, but I guess if you are making tons of money off of the person who is selling too, then they probably don't want to stop the money they are making off of that scumbag that sells a crap load of phones! I'm pretty sure that anyone that does NOT have any problems with their order should not have anything to worry about. It's not the people who's orders go through flawlessly, it's the people that have an issue and are going to cost them money. I hear so many people say, "Well they were fine for me", of course they were, you had no problems with your order.
[G4 General] Makster:
I wasn't sure if they'd split up already, or if it was a month away.

Re: tropical_mobile, I guess I lucked out, but had I known all this before I ordered from them, I would have gone elsewhere. That 100% positive rating sure is misleading if they manage to get eBay to remove negative feedback. It paints both companies (three, including PayPal) in a pretty bad light.
[G4 General] QuantifyThis:
Sooooo... does anyone know where to buy a Euro Open H815 that is 100% definitely going to be bootloader unlockable? I'm ready to buy one, but everyone carrying the 815 seems too shady.
[G4 General] Halfwalker:
I hope I'm one who lucks out too - I ordered an EU H815 from tripical_mobile - should be here on Tuesday.
[G4 General] mjoshi:
Hmmm looks like lot of negative things about the seller, I ordered one on Saturday and as per deal it said it should be here in Fedex 2 Days. So should I expect it on Tuesday or I should contact them to cancel my order ?
[G4 General] ambervals6:
How do you guys tell if it is european model?

Sent from my SM-G920T

---------- Post added at 07:23 AM ---------- Previous post was at 07:21 AM ----------

you do not want to mess with them lol. id you ask him to cancel the order he will probably get mad and ship you an empty box. guy is a psycho. just be careful if phone got issues, he is a scam artist and I guarantee you he got somewhere inside ebay because as I said he wins ebay cases and gets negative feedback removed.

Sent from my SM-G920T
[G4 General] mjoshi:
Okay mine says it shipped from Singapore :( , anyone else here have their phone shipped from Singapore ? What should I expect if phone is coming from Singapore instead of Tennessee ?
[G4 General] Makster:
Mine got shipped from Singapore as well, in spite of the phone being shown as in TN when I placed the order. It was still a 2-day shipping, plus the weekend. I ordered it Thu afternoon and had it in my hands around 8am on Monday. FedEx actually had it at our local facility on Saturday at 7am or so, but since Saturday delivery is extra, they actually sat on it over the weekend.

The package did come from Singapore according to the labels. 2 days, that was impressive.
[G4 General] mjoshi123:
Thanks, this is impressive. Mine shows it shipped on Monday at 1 PM from Singapore as per FedEx and it is supposed to be delivered here today by 11:00 AM in morning - hmm that is super quick. Now lets see how device is going to be :fingers-crossed:
[G4 General] barcodelinux:
handtec. I ordered an 815 EU version and got it two days later (US here). It is the unlockable version. I'm rooted and running TWRP. It was $660-ish with 2 day shipping. See below.

http://www.handtec.co.uk/lg-g4-32gb-genuine-leather-black-lgh815-adeuld.html
[G4 General] Culex316:
I ordered mine from tropical_mobile as well and it got here quick (in two days and by Friday at 9:30 a.m.)
[G4 General] markwebb:
Yes. Excellent reputable source.
[G4 General] DoNotBuyFromTropical:
Bad experience Getting fedex invoice after returning??

First of all, I will warn you that NEVER BUY FROM TROPICAL_MOBILE or you can risk the chance of being hassled.........I don't think it's worth it to fight with them for 3 weeks..........

I bought a phone from Tropical mobile on ebay. It arrived in 5 days from the order date from Singapore, but not US. However, it wasn't brand new, but the box was already opened at least once. The screen had a lot of bubbles. It's probably someone used it and put the screen protector back when he/she returned it. It also had Arbic app (something like d1g.com?) and the default location of weather.com was Washington...

I opened a case on ebay. Then Richard? or guy called me if I want to exchange or return and told me either way, I have to pay for the shipping. At that time, I said return because I wanted the brand new phone. But, I decided to return after checking Tropical mobiles reviews here and other websites and messaged them that I want to return instead. It took at least 2 or 3 days to accept the return and another 3 or 4 days to send me the prepaid shipping label. Finally, Emily or Richard Tan (Tan Chwee Leong?) sent me Fedex shipping label, so I shipped it to the following address. This address had a lot of bad review or fraud report, so I was kind of suspicious because it came from Singapore and it's not Singapore nor TN....

4505 Honeywell Ct, Ste 0736-1810

Dayton,OH,45424-5760

But it was delivered thankfully. So, I asked them to refund me ASAP, but it still took 5 days to refund me. Emily said she has 6 business days to refund me. It sounded like she wants to keep my money as long as she could by ebay rules. But I was relieved after I got my money back.

Then I left a negative review. Guess what happened within an hour or so. Emily sent me a message saying:

"Thanks for leaving us a negative feedback.

Since you are not appreciating for the return and all return shipping expenses incurred, you will be expecting to receive a FedEx Invoice of US$45.98 for this return"

She has so much time to thread me and send me a message LOL I have no obligation to pay for this. It's their fault.

Did anyone have same experience and actually got charged by Fedex later? This company is so bad. It should go away from ebay!!!

PS I think I know the reason why negative and neutral feedback are gone. When they refund people, then transaction becomes unpaid item. Unpaid removes the feedback...That's why. I think.......but I can't trust those ebay feedback anymore.

In addition to this, Tropical bought a book from my ebay after I left negative feedback. I cancelled the order immediately because they might just screw me by returning or damage my book to demand the refund. I think they just want to leave negative feedback. I don't understand what they want to do...........really....They have so much time lol
[G4 General] ambervals6:
Hah funny. Please tell this to those that kept saying here that they are so happy blabla. This store is ****, pray god they don't send you bad phone, beause they will do everything to scam you after. And tell emily to coe give us all head that way she can get the $45 ;)

Sent from my SM-G920T
[G4 General] AhsanU:
Well, I created the thread just to show what was inside the box. I've had only one experience with this seller - and it was positive. I am in no way condoning what they've done, but thanks for sharing guys. I'll definitely steer clear, as it sounds like some of you guys have been through the ringer with this particular seller.