yashsingh1/xdaforums huggingface dataset:
[Galaxy S6 Edge Q&A, Help & Troubleshooting] LaireTM:
I have the same problem. It seems there are many phones affected. The Samsung Hotline say: We know it, but we have no solution. Please exchange you phone at your dealer.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] gclancer:
I have both the T-Mobile S6 Edge 128GB white and G925I 128gb white I just received this morning. I have this issue within an hour having the G925I but never had any issue with the T-Mobile version since I got that one last week. It's super annoying.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
Seems like its an issue to some of us, but not to everyone or else this thread would be flooded
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Wilshers4:
I have the same issue with my s6 edge in white. It's SO annoying ?
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
does anybody have this same problem in black s6 edge or gold?
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Arctic_SIlver08:
Same problem here S6 Edge Black... Would love to have an update / fix for this other than rooting the phone and taking it back...
[Galaxy S6 Edge Q&A, Help & Troubleshooting] leanne:
I had the same problem. Spent hours trying to fix it and spoke to Samsung on the phone for quite some time. Apparently there is no fix and I was told to return the phone. I have a new one coming in the mail today and am crossing my fingers that it does not have the same problem.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] mp1234:
be really interested leanne to know if your new phone is ok?
[Galaxy S6 Edge Q&A, Help & Troubleshooting] leanne:
So far it seems that this one is fine. I updated to the most recent software, cleared cache and am using smart switch to reinstall all my stuff. It's been going for about 45 minutes and no security issues as of yet.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
Please keep us updated some more. by the way , did samsung already released a new update?

thanks!
[Galaxy S6 Edge Q&A, Help & Troubleshooting] leanne:
Wasn't a new update, but since the phone was made. Still doing well, no problems at all.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Rocketman404:
I had the 32GB White S6 Edge with AT&T and it was having this problem. I tried everything to fix it, including going to the retailer and having another AT&T employee try to fix it remotely. They were not successful, so they sent me another phone.

The funny thing is that I just got the new phone set up, and I'm having the same exact problem. And now I'm frustrated and ready to throw it through this computer screen.

Should I call them and request another phone? This might start becoming a ridiculous back-and-forth situation.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] hemadamo:
samsung s6 edge threat message

Yes, i am also getting the same message since i got the device last week before lodging my apps and got a replacement which provides the same message even my sim is not activated. Samsung and Vodafone need to take action immediately and replace s6 edge or find a permanent solution. I am frustrated with talking to customer service of samsung and Vodafone because they doesn't want to get into the problem. Please guys this driving me nuts.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] leanne:
So strange. When I spoke to Samsung I was told very clearly to return the phone as it was nothing that could be fixed by me. If my 2nd replacement had been the same way I would have insisted that Telus allow me to get another phone. So thankful that this one is ok.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
i think we all had a bad batch here.... if samsung says to return and get another . that would probably be a better solution, or wait it out untill the next batch of phones gets released. Thats what im doing now, is wait it out for a month and try again.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Arctic_SIlver08:
Testing things out now, reset mine back to factory defaults and it appeared ok for a few minutes until I logged in/sync'd GMAIL (Straight after I got the message)...

Though possible, I find it strange that it would be a batch issue. Very strange.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] chicagoraw:
I received my S6 Edge from AT&T last Thursday, May 28th. Issue started basically right away. I reset the phone about 6 times to no avail. Contacted Samsung, they told me to send it to them so it can be examined. Since I was within the return/exchange period with AT&T, I went in today to exchange the phone instead. So far no issues. I suggest A. Keep exchanging the phone until you get a good one. B. Make sure every time you exchange the phone, you get a new sim card (Since that's what worked for me).
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Sienlel:
This is my second post on here now, been hopefully waiting someone would get a resolution. Decided to call Vodafone about this today and told I am out my 14 day window and they can only try to repair which involves much mucking around on my end. Decided to call Samsung instead who after half hour said they knew about the issue, it's apps might have installed, told them it happened within half hour of turning on, told me I had to do a factory reset, told them tried that, told me to take it to the Samsung shop to see if the software can be reinstalled. Really frustrating that the carriers and manufactures can't get their act together on this. Recommend anyone getting this message gets their phone switched early on to avoid the mucking around I am now experiencing after spending over £700 on a premium phone. :(
[Galaxy S6 Edge Q&A, Help & Troubleshooting] chicagoraw:
Update: I spoke too soon, kinda... So everything was working fine in the beginning. Notification did not come up once. I go to sleep, wake, up, look at my phone, no notification, but there is a system update. I update the phone. Couple minutes later, while browsing through my phone, there is the stupid exclamation mark inside the triangle.

I guess the assumption is that first system update is the problem. I think 5.1.1 is scheduled to come out early June? Maybe it will be fixed.

Edit: The short term solution for anyone with this issue is to download the app called: Package Disabler by ospolice. From there you can disable the SecurityLogAgent that is causing this notification.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] sco12po:
I am currently on my 3rd phone and this phone is also getting the notification and its driving me insane Ill try the fix above but would much rather have a complete fix so frustrating.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] skosasih:
Solved the Unauthorized Action issue......

Hello .... Friends

I found a solution to fix the problem with "Unauthorized action have been detected".

The Problem is caused by "PageBuddyNotiCvs" Module/Files

You can disable that "PageBuddyNotiCvs" module/File with whatever program you might have.

I got from Google Play Store a program called " Package Disable Pro" for $ 1.50 and what I did was to search the word "Knox"

I found bunch of Knox's programs but none of those would stop the error. The error still came up again and again.....

But then I thought about an error that came up must have something to do with the notifications, so I type "noti" on the search bar within the program and it showed 2 files. Take a look those two files guys and disable it by checking the box..... and go back to the main screen menu on the phone and RESTART the phone...... That's IT.

I have not seen the error in the last 2 days, normally it will show up in the matter of minutes........ Hope that Help you guys..
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Tatsch:
Disable "Security Log Agent". This app shows the notification.

However, this is not the origin of the issue. We will have to wait for an update.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] therealyez:
I disabled the PageBuddyNotiCvs thingy with Package Disabler (free version) And I thought it was fixed. But after max 10 minutes the damn notification popped up again. After that, I tried with the other one you mentioned, enabled PageBuddyNotiCvs again.... and after same amount of time, the disturbing notification appeared again :(

Finally I tried disable both .... And it didn't stop the irritating notification.

So no luck here
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Tatsch:
Again: Just disable "Security Log Agent". That's it.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] therealyez:
I'll try that now, thanks:good:
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
did it work?
[Galaxy S6 Edge Q&A, Help & Troubleshooting] therealyez:
Yup, it worked!! :)
[Galaxy S6 Edge Q&A, Help & Troubleshooting] AceDee:
How do I disable it? They don't allow me to click the disable button
[Galaxy S6 Edge Q&A, Help & Troubleshooting] melimo:
A Fix!

fix! I have had this same issue. I checked forums all over and seems to be very common. Download app disabler from the playstore. It is free to disable only so many apps. I disabled anything that mentioned knox and i also disabled security alert. So far i have gone a whole day without that annoying alert. I hope this works for you!
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Tatsch:
1. Install free "Package Disabler" from Google Play Store.

2. Launch this app, search and disable "Security Log Agent".

Done. Do not anything else - please ignore other advices in this thread. ;)

Result: You will not see this annoying notification again. :)
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
so goood??!!
[Galaxy S6 Edge Q&A, Help & Troubleshooting] therealyez:
Thanks, as mentioned in #36 from yesterday it worked :)
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Arctic_SIlver08:
Thanks Tatsch, I assume by disabling this - other important notifications (Real ones) won't be displayed? Would love to do this, but don't want to potentially compromise the phone.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
I 2nd this. can anyone clarify this ?
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Tatsch:
I have never got notifications like this. Just take care about the origin of your apps.

And it is just a workaround for few weeks until Samsung releases next update, which will fix the issue.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] eth3rton:
Just bought a brand new S6 Edge from Best Buy. Almost no apps installed and started getting these errors. Downloaded the disabler for the meantime... hope they have an update soon.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
wow.. such an annoying pop up
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Yousaf99:
A Fix

Hi Guys,

I have had the same problem while using a Rogers Samsung Galaxy S6 Edge 32GB Navy Blue. I had a first one which I got on April 10th and it worked perfectly fine throughout but my little cousins cracked the screen so I got a replacement device which constantly showed me the Unauthorized Changes thing that you all and many others have encountered. I thing I have found a fix for it but I am not really sure, the temporary one would be to turn on the Airplane Mode, go to scan system and check for scan then restart the device using the restart button. When the phone turns back on just turn the Airplane Mode off and get the services and the error won't show for quite a while. If it comes up I suggest you to buy a new sim card from the carrier. Sim Cards are free from my carrier. There seems to some managing issue with this but when I bought the new phone I didn't use the old sim card, the rep at that time said to use a new one just to be sure and safe. When I switched the device I put the old activated sim card (activated April 10) into the new Replacement Device (got it on June 8th) I got the error message. I did realize that the carrier sent me a new Sim Card along the replacement device so I decided to put in the new one and call for activation and stuff.

Currently this seems to be working for me pretty well. But I have a feeling it's some software management issue as the 3rd Party Security Apps detect no malware or unauthorized system changes.

If this method works for more than a week or so, I'll update the comment. As I just put in the new Sim yesterday and it has been working good for more than 36 hours. Hope it works for you
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Kiagt:
Thread Update below
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Kiagt:
*thread update, please read*

I've had an official response from the nice people at Samsung knox..

So it's good news. Just hang tight for the fix which should be coming very soon.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Tatsch:
Yes, this is what I tried to tell before ... ;)
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
finallly... a solid comfirmation. Thank you!
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Kiagt:
No worries! I got a phone for my girlfriend and one on the way for me. So I needed concrete conformation as to if it was going to be fixed :D
[Galaxy S6 Edge Q&A, Help & Troubleshooting] berlinkhoo:
Unauthorised error

Same issue here, it's really heart breaking as i unbox the phone and it's such a nice phone with superb clear display. After considering i decided to take it to samsung service center. Just to get them re-install the firmware and as expected. No fix to this problem. So i demand a one to one exchange as i could no accept to be sold a phone with "faulty software" just out of the box.

Problem is i am in Malaysia, as consumer rights are really lacking. Once your money is in their pocket, there's no getting them back:(

Hopefully they exchange for me as i filed a report. (heart break to see my new phone have to hand over to technician who don't give a damn on our phone)

I know from here they might have a software update to solve this issue, but i just can't bare the result of samsung selling me a "software faulty" phone. While others have a perfectly working nice phone. So i go ahead to ask them file in the report for a 1 to 1 exchange.

Hope it's approved and the new one is freee of this annoyance.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
wow thats rough man... to see the lack of consumer rights over there. im just waiting for the software update before i buy the phone, I've already returned mine back a month ago. see what happens after the update.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] shinyalpha:
I installed Package Disabler but it keeps saying "License Activation", then a dialog box entitled "ELM Agent" pops up asking if I accept some conditions related to KNOX License Management Service. After accepting those conditions, I get "Please check your internet connection and retry".

Can someone help?

EDIT: Works now...
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Stephenhirst:
Same issue

I have the same issue, white 64gb s6 edge, tried also rats but it won't go away
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
samsung fail, das all i can say
[Galaxy S6 Edge Q&A, Help & Troubleshooting] berlinkhoo:
Result's back, as samsung says, it's NOT a hardware problem but software, so they can't give a 1 to 1 exchange:(. And they told their main HQ and expect an update for like 2 weeks (yeah, according to them). So i ask them what are they doing with my phone hanging at their place, they reply me NOTHING. They just wait with my new phone at their hands. So i said i will take it back since if samsung release a OTA update, i could do it as well. But i told them if samsung doesn't update in one month, i demand a 1 to 1 swap, as i don't care is it a soft or hardware problem, what matters is they sold be a phone with problem which i am NOT HAPPY about it.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
anyone know when the software update is? for canada?
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DavidS82:
S6 Edge Security Error

Hands up all those who have this bloody annoying message "Unauthorized actions have been detected. Restart your phone to undo any unauthorized changes."

want to fix it...

...I'll tell you how, go to settings, applications, application manager, scroll down to Lookout and disable the app, this will give a warning and take you to another screen turn off look out and return to the screen to disable lookout. the icon is a green banded shield. run a device security scan from smart manager and restart the phone. Once restarted run the device security scan again and it should now read Secure with a blue shield. For some reason smart manager conflicts with lookout and then you get this pesky notification for Smart manager
[Galaxy S6 Edge Q&A, Help & Troubleshooting] barbeluk1:
I have this problem on my brand new Edge.

I've looked at my apps in the 'All' list and I don't have Lookout....
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Alex-V:
securitylogagent.. look for that
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Arctic_SIlver08:
Grrr, this is obviously a problem on a large chunk of handsets...

For a premium phone, why haven't Samsung released an update???

Premium phone, not so premium service.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] shuddle13:
Fixed for Verizon

For those on Verizon, an update was rolled out OTA that fixes this message. I installed it about an hour ago and have not seen the message yet - I was seeing it every 5 minutes. Looks like the fix is rolling out, hopefully to all networks soon.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Bujgirl:
Do you know how long it will before the fix rolls out to Australia?

I bought my Gold S6 edge yesterday and I had the same issue as others in this thread within 30 mins of turning it on (so it isn't only happening with the White ones). The Gold phone was only release a few days ago here too so I would have thought that Samsung would/should have provided a fix before releasing the newer colours.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] dwarfer66:
Great I get my black S6 edge today, so I hope I don't get the same error.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Apoxx:
I keep getting this notification too. Should I go for a replacement?
[Galaxy S6 Edge Q&A, Help & Troubleshooting] moodj52:
I received Samsung update 5.1.1 today in France . It fixed the issue. No more security alert.

At last thanks Samsung.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] barbeluk1:
Fixed!!

Hi all,

I was just about to send my Edge back (due to go today!), had the update overnight and the problem has gone :)

Cheers!
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
anyone know when the update be out for canada ?
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Bujgirl:
are you getting the same error with your new black s6 edge?
[Galaxy S6 Edge Q&A, Help & Troubleshooting] dwarfer66:
No mate none at all.

Still on the original firmware it came with.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Honda787:
So I have a white At&t 32gb Edge that I purchased from Best Buy end of May long story short dropped it on my tile floor cracked screen. Now selling on Ebay cause they want too much to fix it. I went to Best Buy to get a new one and get the 64gb deal that Samsung is having this week with the $100 rebate got another white one. First one five minutes out of the store got that error and it happened to be at closing time and I live an hour away. I went back yesterday spent 3 hours in the store no fix so they replaced the phone. I left the store everything was great well I got a notification last night that there was an update from At&t and it must have been one that was already on the other phone because bam now I have that error message! So frustrated! The store manage and I talked a lot and he felt really bad and even gave me a free case and we are emailing back and forth one of his Samsung guys are supposed to call me today so I don't have to drive there but I don't see any other option but a return.

What gig are your models? Wondering if I should get another 32gb? Just a thought?
[Galaxy S6 Edge Q&A, Help & Troubleshooting] neeloor2004:
Package Disabler willnot work if phone is rooted ? is your phone rooted ?
[Galaxy S6 Edge Q&A, Help & Troubleshooting] blazen57:
Same problem, 64Gb AT&T.....i just installed the package disabler but hopefully this is just a short term fix. Anybody on AT&T get the OTA to fix it yet?
[Galaxy S6 Edge Q&A, Help & Troubleshooting] lllsantacruzlll:
Disable KNOX

I just got off the phone with at&t support, and the problem stems from a bug with the Knox application which will apparently be fixed in the next patch. In the interim, I was able to resolve this problem by following the below steps:

1. Go to Application Manager (Settings -> Device -> Applications -> Application Manager)

2. Navigate to 'All' application list

3. Scroll down to KNOX applications (there are several: KLMS Agent, KNOX, KNOX, KNOX II, KNOX SetupWizardClient)

4. Enter each application listing and select 'Force Stop'

5. Reboot device

After following these steps I no longer receive the security warning message. Hopefully this works for you as well!

**EDIT** After a few hours I started receiving the messages again. Apparently this method does not resolve the issue.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
sigh... tough life..
[Galaxy S6 Edge Q&A, Help & Troubleshooting] chicagoraw:
Got a new update today. uninstalled package disabler and not getting the notification anymore. It's been almost 8hrs.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Crippson:
From where did you got the update. Please share. This bug is driving me Crazy.

I tried pressing check for updates in settings. But all was up to date.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] chicagoraw:
Software update. I'm still on Android 5.0.2. Randomly decided to go to software update -> check for updates, and an update popped up. around 130mb. I'm on AT&T.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Crippson:
OK I see. I'm in Europe having a different operator. I guess I need to wait then :crying:
[Galaxy S6 Edge Q&A, Help & Troubleshooting] joe35:
mine in black

i got mine yesterday in black 64gb , today i went back to them and said its a bug thing or software issue they dont have much info about it and they said maybe with software upgrade should go away
[Galaxy S6 Edge Q&A, Help & Troubleshooting] Peter McAuslan:
BLANK
[Galaxy S6 Edge Q&A, Help & Troubleshooting] trk9:
I had the same issue and swapped my phone out twice.

White S6 Edge 64GB

On the "About device" screen, the phone with the issue has this difference:

SE for Android status

Enforcing

SEPF_SM-G925W8_5.0.2_00

22

Tue Jun 23 18:34:47 2015

The replacement without the issue has:

SE for Android status

Enforcing

SEPF_SM-G925W8_5.0.2_00

11

Sun May 03 00:50:26 201

5
[Galaxy S6 Edge Q&A, Help & Troubleshooting] DCpro:
nice find !
[Galaxy S6 Edge Q&A, Help & Troubleshooting] berlinkhoo:
Same issue with white 32 GB.

Issue solved with new 5.1.1 update. Now the popup is no longer coming up. :D

Sadly now my google play service is misbehaving.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] genesethprow:
I'm on a Rogers 32gb black model...same issue coming up. Unfortunately there is also no update available for 5.1.1. I will try bringing my phone into Rogers and exchanging it. I should be able to back everything up and re-load onto the new device without issue, I hope. Though not a big deal if I have to start over, I didn't put too much on it yet.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] abosalah94:
a hint

i activated knox and restarted my phone then it was gone then updated my apps , but when i update facebook its back (just the facebook app) so did i help ?
[Galaxy S6 Edge Q&A, Help & Troubleshooting] genesethprow:
According to Samsung there is a software fix coming (sounds like it's the 5.1.1 update) in "weeks". Until then, I thought I'd try my own solution. For this to work, you need:

- Tasker

- Paid version of AutoNotification

Profile:

Event > AutoNotification > Intercept

App name: SecurityLogAgent

Task:

AutoNotification > Cancel

other ID: %anid

package ID: %anpackage

That's it!

Unfortunately I can't provide an external link to import - I don't have enough posts. You may see the notification briefly if it pops up while you're using the phone, but it's cancelled immediately by Tasker.
[Galaxy S6 Edge Q&A, Help & Troubleshooting] MinionLover12:
Yeah mines is S6 Gold and having this problem im going crazy over it.