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[ZenFone 2 Q&A, Help & Troubleshooting] yogesh625:
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Dear yogesh kunar,

Thank you for contacting ASUS Service Care.

My name is Pawar kundan and it's my pleasure to help you with your problem.

We apologize for the delay in reply to your email and the inconvenience that has been caused in using our product.

We have forwarded your query to the concerned dept. and he will further assist you with your queries.

Dear Bhavesh,

Please help in this case.

Cust. visited many times in service center.

Apply date : 2016/08/09 08:12:35(UTC Time)

[Contact Information]

Name : yogesh kunar

Email Address : er.yogeshrahar@gmail.com

Phone Number : 91-7665830273

Country : India[भारत गणराज्य ]

[Product Information]

Product Type : Mobile Phone

Product Model : ASUS ZenFone 2 (ZE551ML)

Product S/N : F5AZFG21R064

[Comment]

Subject : I HAVE REPAIR MY MOBILE 6 TIME AND NOW IT IS NOT WORKING AGAIN

Topic : 1 .Product Quality

Description :

Dear SIR,

I wish to complain about ASUS ZEN PHONE 2 IMEI/Serial No: 352649075366383 that I purchased on 12.07.2015 BAP, jodhpur Rajasthan

I am complaining because the phone show number of different faults with a interval and repaired 5 time in a year, service center is 450 km far from my location. To resolve this problem I would like you to know your opinion because this mobile frustrated me.

When I first learned of this problem, I contacted at jaipur then as per customer care guidance at jodhpur after that again jaipur but problem is persist same .( total visit 9 time at service center), and was told that nothing permanent could be done about this problem. I believe that this response is unfair because i have also asus laptop but there are not any problem.

And at the time of submission of phone at jaipur service center back cover get damage by the hand of madam which is setting on counter after that the response given by mam is irresponsible.

Now i receive phone form service center and found second sim problem, vibration problem , g snser problem again, pls take a hard desion against service center and resolve the problem.

I look forward to hearing from you as soon as possible to resolve this problem with replacement. If I do not hear from you within time I will file complaints with the appropriate consumer agencies and consider my legal alternatives. I will enclosing copies of my receipt at next time and hang the mobile on road with reflector for traffic facility. You may be contacted at the above address and phone number.

this time my warranty exceed for 1 month but problem is same.

But mobile does not repaired yet now.
[ZenFone 2 Q&A, Help & Troubleshooting] nikhilaherwar:
Restarting problem

I had the same issue with my ASUS Zenfone(ZE551ML) and the only method worked for me was to install cyanogenMod (CustomROM) onto my phone.

Steps

-

1-Unlock bootloader

2-Install TWRP.

3-Download the firmware and gapps{Platform-x86 Android-6.0 variant- (prefrence of your choice) }

4-Save it on SD card .

In TWRP recovery-

(IF BACKUP REQUIRED)

Steps-

TWRP recovery>Backup>CHECK-System,DATA,Boot.

Select storage MicroSD

SWIPE TO BACKUP

Install cyanogenMod -

Steps-

Install>Select Storage>MicroSD

find your ROM swipe to install

Find GAPPS swipe to install

Wipe cache/dalvik

System reboot.

your phone will boot into your cyanogenROM.

For any queries just google it man !!!:good::good:
[Galaxy S6 Q&A, Help & Troubleshooting] Aimen_H:
Hello,

I've had my gold 64GB S6 Edge for a couple of weeks and whilst I love the phone, there a couple of things that are bugging me, and I'm wondering whether they warrant requesting a replacement.

Firstly, the right half of the earpiece seems to have a lot of hairline scratches, and also seems less polished and 'shiny' than the left side. Whilst hairline scratches normally wouldn't bother me as they mostly aren't visible, in certain lighting it becomes very noticeabld due to how many scratches there are and due to it being less polished.

Secondly, the lock button on my device seems to be a lot loosed than the volume buttons (volume down is also a bit loose whilst volume up doesn't move at all).

My third issue is the lag I'm getting when using the keyboard. Sometimes when typing fairly quickly, the keyboard will not register certain typed letters, even though i tap on them. Whilst it doesn't happen very often, I'm quite disappointed that a device this expensive is suffering with a problem like this.

Other smaller issues include the fact there seems to be a gap between the screen and the frame in the top left corner of the phone. I've seen others complaining of a similar issue, but it tends to be in the bottom right instead. Also, the sensor thing in my rear camera is quite noticeabley not centred and towards the bottom right, almost hitting the edge of the larger circle it sits between. I'm also noticing that the touch sensitivity near the bezels isn't the best. I read a while ago that the screens don't register touch at all very close to the bezels, and I'm surprised I haven't seen anyone else bring it up.

Overall though I feel its a great device; however, considering its such an expensive phone, I feel that I should be more pleased with the smaller details and I'm not sure if these issues warrant requesting a replacement from Samsung. I'm also curious as to which of these issues other devices suffer from.

Sorry for the long post!
[Galaxy S6 Q&A, Help & Troubleshooting] gtg465x:
I don't know about the other issues, but the camera lens sitting towards the bottom right behind the lens protector glass is normal. I have handled about 10 Galaxy S6s from various countries (US, Germany, Italy, Trinidad) and various carriers (AT&T, T-Mobile, Vodaphonr) and I think only like 2 of those had a centered camera lens.
[Huawei Ascend P7] Lascaille:
Just a warning, I've installed the Sophia-L10_V100R001C00B616 EMUI 3.0 firmware and discovered that there's no way to adjust the system (keyclicks etc) volume separately from the notification/ringtone volume. If you want a decently loud ringtone you have to deal with offensively loud keyclicks. Even root-required volume tools can't work around it.

Pretty disgusting and fatal bug IMHO, currently downloading the Sophia-L10_V100R001C00B136 and will downgrade ASAP. Doesn't anyone test this ****?
[Huawei Ascend P7] Stremon:
Or you can just disable the click sound or unlock sound in the sound menu, and activate only the vibration feedback.

It is not a weird behavior of the software, android 4.4 is made that way. For more options we need CM, AOSP or an xposed plugin.
[Huawei Ascend P7] Lascaille:
Is that actually true? I know that the notification/ringer volume link is a 4.4 thing that is annoying a lot of people, but the system volume link isn't mentioned that I can see.

Anyway I'll go ahead with the downgrade now that the files are finally down and report back.
[Huawei Ascend P7] Lascaille:
OK, you're correct - the earlier ROM also has no independent control of the system volume, however the system volume seems to be hardcoded significantly lower - the keyclick volume still changes with the ringtone/notification volume, but the keyclicks are nowhere near as loud. That's appearing for all apps that play 'system' sounds so it's not just the files themselves being lower volume.

FYI the downgrade itself went very smoothly, I used the official rollback package:

http://consumer.huawei.com/nl/support/downloads/detail/index.htm?id=40724

And then installed the latest EMUI 2.3 ROM for my regional variant:

http://consumer.huawei.com/tw/support/downloads/detail/index.htm?id=40521

All update.app files were force installed (vol + / vol - / power) in the sequence listed (two files from the rollback package, one file from the latest ROM). No issues.

After the installation of the latest ROM I rooted using iroot, no problems.
[P3600 General] n13astra:
I find some freeware programs for the dopod but every time i execute them it get the message "not a valid pocket pc program".

When downloading these apps, which one will work on the Dopod?

ARM? XSCALE?

I know .cab files work but finding the apps i want as a .cab has proven difficult.
[P3600 General] Rudegar:
XSCALE is the name that intel gave their arm compatible cpu

"not a valid pocket pc program"

is the typical error msg people who try to run pc activesync install applications directly on their pda rather then run them on their pc
[P3600 General] dimanto:
Try the following sites:

http://ppcwarez.org

http://www.pdalink.org

Regards!
[Xperia Z1 Compact Q&A, Help & Troubleshooting] mattes13:
Hello folks,

it's been quite a long time that I've been here. That may be because I was quite happy with my phone during the last year.

However, with Sony's Lollipop update for my Z1c, I ran into a really annoying problem.

Nearly my complete collection of audio CDs has been ripped to HE-AAC files. It was never a problem to play them on my mobile phone, not with my Z1c and not with my prior phone Acro S. For quite a long time, I'm using Bluetooth to transmit the audio to my car's audio system, to some headphones and to a small battery-driven desktop speaker.

Since the Lollipop update, all HE-AAC audio played via Bluetooth becomes distorted and is very ugly to hear. It works fine when played through the phone's own speaker. All other files (I have) are played fine also via Bluetooth - including regular AAC, mp3 and so on. The problem appears with the Walkman app as well as with Google Music. It is not present when playing with VLC (which apparently has its own decoder).

I have attached a sample file to this post so that you can hear what I mean. I've also attached one AAC file resulting in this distortion. (Please respect the copyright of this song and just use it for this research only and delete it afterwards!)

Sony's support says that I should reflash (aka repair) my phone's OS. However, I guess that the problem is not limited to my phone. Has anybody of you heart of such a problem or maybe experienced it yourself? Could anyone be so kind to check if it happens with your phone, too (Sony OS and maybe Cyanogen or likewise, too)?

Regards, Mattes
[Xperia Z1 Compact Q&A, Help & Troubleshooting] ForteX9:
I have the same audio issue as everyone else. I have the Sony Xperia Z1 - It seems that when I have the equalizer and sound effects activated the sound gets distorted after a while. So, the only solution for now is to disable equalizer and sound effect off. It all started after the lollipop update. It has nothing to do with earphones or headphones as I have tried multiple from Bose, Sony, Creative Labs and others and the sound is distorted on all of them.
[Xperia Z1 Compact Q&A, Help & Troubleshooting] :
Edit: It's working well with dolby patch
[Xperia Z1 Compact Q&A, Help & Troubleshooting] humangobo:
That actually seems very similar to the issue I kept having with my Z1 Compact and when in a call via bluetooth connected to my car... it would get super distorted every few minutes and made the call impossible to hear. Music did play fine, but would skip every so often. Going to try disabling all that audio stuff and hope it works!
[Xperia Z3 Compact Q&A, Help & Troubleshooting] Rubenmgsantos:
Hi,

Just updated my z3c to lollipop .28. Flashed costumized ROM via recovery and then flash original excluding system. Everything works fine except download notifications. I dismiss them and some time later they appear again. Already tried to clean cache and dalvik cache. Clear download provider cache and data and the problem don't go away. Is there any solution besides flash the rom again. Can anyone provide me the downloadprovider.apk to try to fix the problem.

Help is needed
[HTC One X] QA Bot:
[Q&A] [Kernel] StØck Kernel [Sense 5] [Stock HTC 4.18.401.4 source] S2W DT2W Fastcha

Q&A for [Kernel] StØck Kernel [Sense 5] [Stock HTC 4.18.401.4 source] S2W DT2W Fastcharge

Some developers prefer that questions remain separate from their main development thread to help keep things organized. Placing your question within this thread will increase its chances of being answered by a member of the community or by the developer.

Before posting, please use the forum search and read through the discussion thread for [Kernel] StØck Kernel [Sense 5] [Stock HTC 4.18.401.4 source] S2W DT2W Fastcharge. If you can't find an answer, post it here, being sure to give as much information as possible (firmware version, steps to reproduce, logcat if available) so that you can get help.

Thanks for understanding and for helping to keep XDA neat and tidy! :)
[HTC One X] BatyaMedic:
Works with last viperx?
[HTC One X] denkem:
Dunno. Will have a look tomorrow. Hope there are just some ramdisk changes.

Edit: Try this and let me know.
[T-Mobile Samsung Galaxy S6 Edge] Jdom58:
guys just finished rooting via odin CF Autoroot sm-g925t for T-Mobile and phone is stuck in samsung galaxy edge screen, any advice, thanks
[T-Mobile Samsung Galaxy S6 Edge] Jdom58:
Ok found a suggestion about flashing the sm-g920t instead and it seems like it's working fine, back up again and rooted. Can anyone else confirm this was the correct one, thanks
[T-Mobile Samsung Galaxy S6 Edge] dragonfuego:
Did you solve this, if yes how? Thanks
[T-Mobile Samsung Galaxy S6 Edge] wase4711:
g920t is the one that works for the t mobile edge
[Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot] anees02:
My phone is sph-l720 without T.

It's od2 stock rooted.

I want delivery reports to be activated in message app.

And i miss good feature like in wanam mod to make the device unlock without pressing on ok (for pin code).

How to get these features?
[Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot] bilgerryan:
Build them in yourself, search for them, wait until someone does the mod, or go back to KitKat... I don't know what other answer you expect. To build them in yourself, you'll have to be deodexed.
[Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot] anees02:
I may do the delivery report for sms through default.xml

But the Hands Free Activation make me crazy....how to fix HFA?
[Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot] bilgerryan:
What's wrong with it? No problems here.
[Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot] anees02:
I don't know what is the wrong with it.

It made me crazy trying to activate my device with no success.

And suddenly after many reboots for my device it dissappeared.

How? I don't know.
[Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot] bilgerryan:
So you got activated?
[Sprint Samsung Galaxy S 4 Q&A, Help & Troubleshoot] anees02:
I don't know since i am outside USA and using another carrier.

The important thing that HFA nagging has gone.
[AT&T LG G3] Banger_AK:
I have a d850 that I bought used. It came with the stock updated image.

I rooted the phone, used an autorec app from the store to get TWRP on it, took a backup of the rooted image, (after much failed fiddling with other methods) and flashed the latest CM nightly for the D850 on it. After much fiddling, I finally found a GApps package that worked and flashed that as well to get CM working properly, then took another backup.

At this point I was pretty happy that I had everything working how I wanted. However, I paired my phone with my vehicle (bluetooth) and shortly afterwards the phone shut off.

In this state, the buttons on the phone produce no result. I tried a battery pull, plugging it in and some other shenanigans and nothing worked. Just when I was about to declare it bricked, I discovered something. If I pull the battery, and then plug the phone into power, the error screen comes up. At this point, I could reinsert the battery and the phone would switch to the powered off charging mode (green battery icon). From here, I can reboot the phone into recovery mode (via button pushes), but only if I remove the charge cable once the LG screen comes up. If I don't remove the charging cable, the LG screen comes up, then the phone switches back to powered off charging mode (green battery icon). From recovery (TWRP) I can boot the system back up normally and everything runs fine. I can reboot the phone without issue. However, if I power off the phone, I have to play the pull the battery, plug the cable game again.

I have no idea what portion of the phone (bootloader, recovery image, image, etc) controls what the buttons do when the phone is off. Anyone have any ideas on what I have hosed or how I can fix it?

UPDATE: I found a second method today. Inserting the battery while holding down the power button will also boot the phone successfully. Still clunky, but less clunky.
[Nexus 6 Q&A, Help & Troubleshooting] MiRaCL:
Hello

Just got my N6 last week and so far it's best phone i've ever had.

Everything is working exept contact sync against my VW company car.

My Note 2 workes perfectly in the same car.

The problem is that it syncs every google contact but none of my exchange buisness contacts..

I can see who calls on the phone, but the car just shows the number.

Anyone have a sulotion for this?
[Nexus 6 Q&A, Help & Troubleshooting] NLBeev:
Export your exchange contacts and import those in the google contacts.
[Nexus 6 Q&A, Help & Troubleshooting] MiRaCL:
Exporting is no solution since i want to keep them separate.

Found the solution.

Go in to the "contacs" app and select "contacts to display". Set up a choice here that includes google and exchange.

Weird that i had to do this both sets of contacts show up in the phone app.
[Sprint Galaxy S 5 Q&A, Help & Troubleshooting] lars1110:
Okay so to start my name is lars. ive got a sprint galaxy s5. rooted on NE5 and then moved on to CM12.1 for awhile. now im trying to flash back to stock with little to no success. i tried flashing the stock OA6 (latest firmware) and i get <ID:0/006> FAIL! (Auth) and it says [aboot] Fused2 > Binary 1. no success. and i know that error usually means im trying to restore a firmware that's older than the current installed but its newer. i then tried to restore NE5. no luck. i can still get into recovery. but i cant flash touchwiz roms. any advice would be great. this isn't my phone its a coworkers and i feel terrible about the situation.

thanks -Lars
[Sprint Galaxy S 5 Q&A, Help & Troubleshooting] lars1110:
please delete this thread. posted in wrong section. sorry
[Sprint Galaxy S 5 Q&A, Help & Troubleshooting] djxn40:
Just flash stock 4.4.2 then update using stock updates
[Sprint Galaxy S 5 Q&A, Help & Troubleshooting] KennyG123:
Moved to Q&A and closed

Continue here http://xdaforums.com/sprint-galaxy-s5/help/phone-bricked-ive-tried-everything-t3113628
[One (M8) Q&A, Help & Troubleshooting] RichardEb:
Hello,

I accidently wiped my complete rom using Team Win Recovery. (yes every thing except the bootloader and the recovery). Now I'd like to restore my M8 with Android "Google Play Editon"(Not the HTC Android)

I found a rom on this page: graffixnyc.com/m8.php#rom Is this site trustworthy? So is the rom free of trojans and virus?

Is there an other (official) way to install Android on a complete wiped HTC?

thanks
[One (M8) Q&A, Help & Troubleshooting] redpoint73:
You mean Sense version, not "HTC Android". The software is from HTC, whether its GPE or Sense.

He is a respected and recognized developer on XDA (as well as a former moderator). So I would say YES, the site is trustworthy.

The XDA thread is here: http://xdaforums.com/showthread.php?t=2708589

However, you can only run the RUU with s-off (as the thread linked above clearly states). So unless you already have s-off, you will need a working phone in order to sunshine s-off.

To get a working phone, you can put a ROM on the phone (either adb push or put on a removable SD card) and flash in TWRP.

On that note, you can just flash a GPE ROM without doing the full RUU conversion. The only benefits to the RUU conversion, is that it will allow you to get future GPE OTA updates; and the GPE partition scheme which give you more user accessible storage (due to smaller system "ROM" partition)

There is no completely "official" way to make the phone GPE. You either buy a GPE phone, or you have to use the above stated "unofficial" means to make the phone GPE.
[One (M8) Q&A, Help & Troubleshooting] RichardEb:
I flashed this file graffixnyc.com/development/m8/5.1/HTC_One_M8_Lollipop_5.1LMY47O.zip from graffixnyc. Now my phone works with a clean Android 5.1. So as you say he's trustworthy every thing should be fine now?

Do I have an other option?

You say I can't use ruu files unless I s-off my phone right? If s-off is set, can I use a RUU file to restore a complete wiped phone or do I need a running android?

Can I use the ROM exe installer from htc.com/us/support/rom-downloads.html to restore a wiped phone?
[One (M8) Q&A, Help & Troubleshooting] redpoint73:
There is always some risk with 3rd party software. For that matter, there is no guarantee you will be free of malware (or more typically and accurately

spyware

) on "official" HTC software either (as they are known to use various tracking and logging apps). And in fact, it should be noted that many of the devs on XDA have worked to remove HTC's logging apps.

We're talking about a respected, recognized member of the XDA community with over 6000 posts and nearly as many Thanks. As well as being a Recognized Developer and a former moderator. These are not easy things to obtain; and you don't do so by inserting malware or viruses into your work. As another user on here once said "respect is hard to gain, and easily lost". And the dev you are talking about has done a heck of lot to gain respect on this forum, and nothing that I know of to lose it. I'd say you are as safe as can be expected from installing a user created mod.

You're also asking an XDA member with far less credentials (me) if you are safe. So you see a bit of irony here? As with most things in life, gather the relevant information, think critically, and make your own decision.

You can use an RUU with s-on; but only if its intended for your CID (and if one exists for your CID, not all of the CIDs have RUUs). Plus the RUU has to be an equal or greater hboot and main versions that what is on the phone (no "downgrading" by RUU allowed with s-on).

With S-off, you can change the CID and MID, and therefore run the RUU for virtually any CID ("GSM" M8 variant). A working phone is needed to s-off. But aside from that, you should be able to do the other things (change CID, MID and run RUU) with a wiped phone as long as fastboot/adb is working.

Also, keep in mind that as far as I know, only official RUUs exist for Sense versions. I don't know of any official RUUs for the GPE M8.
[ONE Q&A, Help & Troubleshooting] QA Bot:
Q&A for Ported MIUI6 version 5.5.17 Based on Color OS 4.4.4

Some developers prefer that questions remain separate from their main development thread to help keep things organized. Placing your question within this thread will increase its chances of being answered by a member of the community or by the developer.

Before posting, please use the forum search and read through the discussion thread for Ported MIUI6 version 5.5.17 Based on Color OS 4.4.4. If you can't find an answer, post it here, being sure to give as much information as possible (firmware version, steps to reproduce, logcat if available) so that you can get help.

Thanks for understanding and for helping to keep XDA neat and tidy! :)
[ONE Q&A, Help & Troubleshooting] ReaverYT:
Is there going to be French in the next version? thank you
[ONE Q&A, Help & Troubleshooting] ansaziz777:
Will try in future
[ONE Q&A, Help & Troubleshooting] ReaverYT:
Thank you, because the French language is in the version of the official website but I can not run a google play store .... Thanks in advance :)
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