[Off-topic] jayram1408:
This was funny. Read for yourself

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I think she was working at Tacobell last week. I been trying to find this damn driver so finaly after all kinds of research and tried

and failed downloads, work arounds, ect... I contacted HTC. Here is my conversation. I thought it was rather humorous.

(a little background on myself) I am between newbee status and medium level at cell phone hacking. So I figured she would understand newbee terms and some simple terminology such as what a DRIVER is. LMFAO

5/17/2015 Moxie Software(TM) Customer Spaces Channels Customer Client

http://htc.custserv.

com/netagent/chat/unified/Default/client.aspx?LOGINNAME=Jay%20Ram&PASSWORD=&QUEUE=2&SUBJECT=driver%20for%20fastb… 1/3

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Jay Ram

Initial Question/Comment: driver for fastboot on a 64 bit windows 8.1 system

System

Monica D. has joined this session!

System

Connected with Monica D.

Monica D.

Good day Jay. I will be more than happy to help you.

Jay Ram

The necessary driver is not with HTC Sync Manager. This seems to be a issue since I am running a Windows 8.1 64 bit system.

Monica D.

I am sorry to hear that.

Monica D.

Normally the Sync manager must install the driver automatically.

Jay Ram

Phone is a HTC One (M8) Sprint model 831C

Monica D.

Thanks a lot.

Jay Ram

If you have a link to a fastboot driver for 64 bit?

Monica D.

For that info.

Monica D.

Please try this on the phone:

Jay Ram

ok

System

Connected with Monica D.

Jay Ram

.what am I trying?

Monica D.

It is going to debug the USB on the phone.

Jay Ram

OK

Jay Ram

In develouper options?

Monica D.

Please let me know when it is done.

Monica D.

Yes.

Jay Ram

What exactly am I doing here?

Monica D.

Please follow the steps that I sent you.

Jay Ram

If you mean enable USB debugging that is the FIRST thing I do with Every phone I own so that is not the issue

Monica D.

It will let the USB access to the computer.

Jay Ram

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Jay Ram

I recived no steps?

Monica D.

Yes 1. Open Settings> About> Software Information> More.2.Then tap “Build number” seven times to enable Developer options. Finally you

will see “You are now a developer!” message on the screen.3.Go back to Settings menu and now you'll be able to see “Develop er options”

there.4.Tap it and turn on USB Debugging from the menu on the next screen.

Monica D.

Those are the steps.

Monica D.

Let's begin again.

Jay Ram

That was done many many moons ago

Monica D.

For how long have you been experiencing this situation with the phone?

Monica D.

Ok

Jay Ram

It haS NEVER BENN TO WORK WITH FASTBOOT TO UNLOCK MY BOOTLOADER

Jay Ram

Its from what I have researched been a issue with HTC phones and 64 bit opperating systems

Monica D.

Sorry so are you trying to unlock the device?

Jay Ram

Yes mam, the bootloader, I know how, just need a 64 bit signed driver

Monica D.

Well Unfortunately, I don't have access to that process.

Monica D.

And we can't assist you with that as it will void the device warranty.

Monica D.

In this case you need to reach the htcdev.com

Jay Ram

Thats not a process, that is the downloadable driver which allows comminucation between any electronic device and a computer, a DRIVER

Monica D.

And write to this link to get the driver or assistance on this process that you are trying to do:

Monica D.

http://www.htcdev.com/contact

Jay Ram

All I need is a link to download a working signed 64 bit version

Monica D.

Unfortunately, we don't have the driver

Monica D.

by itself.

Monica D.

The only option that you can try

Monica D.

is uninstall and reinstall the Sync manager

Monica D.

to see if it get the full drivers.

Jay Ram

What do you have that I can extract the driver from possibly?

Monica D.

Just the option that I just said before.

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Just the option that I just said before.

Monica D.

Or contact the link that I just gave you.

Jay Ram

That I have tried several times uninstalling and so forth

Jay Ram

Will they be able to help me?

Monica D.

Yes.

Monica D.

It is the team in charge of this site for unlock boot loader.

Monica D.

Are you there?

Jay Ram

Do they make you have any experience with cell phones before becoming a customer service agent as I feel you dont understand half of what

I explained to you?

Monica D.

Jay

Monica D.

We are not allowed to give you assistance with the unlock process.

Monica D.

I am sorry but We don't have access to the driver that you need neither.

Jay Ram

The above statement verified.

Monica D.

That is why I am giving to you the link that I just sent before.

Monica D.

Is there anything else that I can assist you with?

Jay Ram

A basic understanding of common cellphone terminology if you choose to work for HTC as a customer service "agent". Can you do that?

THEN I GOT DISCONNECTED Hahaha and I am by no means asking develouper type questions which had to explain to HER?

GET IT TOGETHER HTC. Dont use Tacobell dropouts and McDonalds flunkee's to represent you. LMFAO What a joke.:laugh: