yashsingh1/xdaforums huggingface dataset:
[ZenFone 2 General] 27ylliw:
I've buyed my lenovo s930, the last year, from eternal team without problems, i think you need only to wait.
[ZenFone 2 General] analyticbastard:
It's been almost 7 days. I am exposed to Forex rates losses (good 10 dollars loss) in case Ali Express closes the order and reimburses.
[ZenFone 2 General] jmw6773:
I was one of the first few to purchase the 4gb/64gb model when the sale went live. (If the counter on the site was correct.) I received a tracking number from them last night for Singapore Post. Assuming it isn't a bogus number, it looks like they are shipping them out.
[ZenFone 2 General] analyticbastard:
Nothing yet, 20 hours to cancel and a string of polite emails to the eeller requedting updates. It loos like they did not have the number of units they promised and want to get away with a with it.
[ZenFone 2 General] yurgade:
i got mine shipped a day before time expiration. wish you luck!
[ZenFone 2 General] corrsea:
Mine had just been shipped as well. I went with the DHL option so it should get here within the next 4-5 days.
[ZenFone 2 General] veronr:
They waited for the last day to ship it, and didn't respond to my questions. I ordered it with ups expedited (3-7 days) and the tracking number they gave me doesn't work. So i believe it's a fake number and they don't have shipped it out yet. It was supposed to be my first android phone :(

But anyways anybody who gets it please post it here so we know it's real because everything screams scam on this order, so we know it's real
[ZenFone 2 General] analyticbastard:
They say they have already shipped mine too. The fact that your TN does not work is because tracking systems need about 3/4 days to update. This is not the worry.

Could you people say if your TN is of origin Malaysia???

Mine is like RCxxxxxxxxxMY. This *could* be OK if they are shipping from manufacturer and not from China as usual, but one never knows.
[ZenFone 2 General] veronr:
I thought UPS updates it's tracking system right away. My tracking number doesn't have an prefix or sufix like yours it's all numbers and a few letters here and there. But I really hope it's shipped at least because there are rumors that ASUS can't supply the orders for some countries like France because it hasn't produced that much units.

Edit: I just received an update that the Order is Processed: Ready for UPS. So that's good news
[ZenFone 2 General] yurgade:
i don't think they are scammers i think they are legit... from my experience at least...
[ZenFone 2 General] hi-phile:
Received shipping notification last night.

I ordered mine one hour after they started selling them at the special discounted rate. Because I paid for the ZF2 quickly, I qualified to receive a free gift. They said they will also be sending me a Silicon Case and Screen Protector.

They sent me a Singapore Post (singpost.com) tracking number. I just tried checking that tracking number and it currently isn't available and can take up to 24 hours to be available for tracking.
[ZenFone 2 General] chooks06:
Keep track via DHL..4px I believe is valid when item is still in China and track stops once handed over to courier..that's what I think.

---------- Post added at 12:26 PM ---------- Previous post was at 12:24 PM ----------

Yup..I'm maintaining mine open till I see some updates on the courier's site..and it has to be a positive change. They'd better pay extra for expedited cuz over here in Singapore it's already 8:30pm Friday..
[ZenFone 2 General] JuStAdsor:
I'm also afraid of dummy packages. See my earlier post with the link to another website.

They did it in the past.
[ZenFone 2 General] vrnsr:
OMG

just realized I'll have to pay customs to open what might be a dummy package...

Here we pay 35% which means 100$ just to see that I'm truly f@#ked...
[ZenFone 2 General] chooks06:
Tax based on value declared on the slip? Regardless of value it's a flat 35%? Drop ET a message and ask them what's the amount declared on the slip. I remember they said they normally declare as gift and value at $69 or $65..except for a few destinations where they'll declare full value. See screen shot for info.
[ZenFone 2 General] Renioo:
Remember to RECORD A VIDEO of unboxing your package. It is the only and the strongest evidence. Make an uncut video of your package till you got it from postman hands.

Strongly adviced for every expensive aliexpress package - just for sure.
[ZenFone 2 General] analyticbastard:
Man you stole my words. I was about to post the exact same thing.
[ZenFone 2 General] vrnsr:
My country is listed on #3 as they supposed to declare true value.

Customs here are merciless... I'd ruther pay and not get my dummy box stuck in customs for months...
[ZenFone 2 General] chooks06:
Hope it gets to you in good order.
[ZenFone 2 General] hi-phile:
Extremely poor communication.

They finally got it straightened out, probably after getting all the Disputes. And that $5 discount is crap... why would I order next time from them?

17 day delay, and just now informing me about it! Unacceptable! If I get this item and everything is good, i'm still not giving them good feedback for their BS in handling this transaction.
[ZenFone 2 General] veronr:
anyone can help me what should i check on the phone when i unwrapit, i'll make a video but what should i check on it and how.
[ZenFone 2 General] Renioo:
I think on a video you should check if your package is complete and if phones turns on and connects with network. Then just basic stuff, configure it etc.

Check if you have the same model you have ordered! Benchmark it too
[ZenFone 2 General] yurgade:
i really want to know what rom they installed...
[ZenFone 2 General] veronr:
I just got it, it works good as far. How can i see that?
[ZenFone 2 General] corrsea:
Go to settings, about phone, software information. It would be good of you can post a screenshot.
[ZenFone 2 General] veronr:
I can't do it. Tried with power + volume buttons nothing happens

---------- Post added at 01:20 AM ---------- Previous post was at 01:18 AM ----------

I'm new with Android, sorry guys
[ZenFone 2 General] corrsea:
It's usually power plus volume down. Don't worry if you can't get it. For the moment you can just tell us if the build end in WW or CN and if this corresponds to what is written on your box.
[ZenFone 2 General] veronr:
It's WW, I can't reach the box right now, I'll tell on the morning. The charger is for Chinese system socket, they sent me extra adapters for US and Europe but they are cheap plastic, I'm afraid to use them, so I'll charge with USB to pc. The camera flickers when I move it fast.
[ZenFone 2 General] corrsea:
That probably means they have flashed a WW rom. I wonder of they have rooted it as well. Is there an app called superuser? Even if there is not could you install the root check app from play store and check?

Does the charger have 2 angled flat pins? If so that's good for me as AU/NZ use the same plugs as China.

As to the adapter if it's just a small black plastic cube with two holes in the back and 2 pins in the front they are pretty safe to use but it will do no harm to buy a sturdier one .
[ZenFone 2 General] veronr:
It says: Sorry Root access is not properly installed on this device.

There is an update from ASUS, should i do it,? On the box it says Android WW but it's a sticker.

here are photos of the charger.
[ZenFone 2 General] corrsea:
The charger is British which I think indicates that the phone probably originates from Hong Kong. That's a good thing as it makes it likely that it is a genuine WW version and not a CN that has been flashed. If the box was sealed when it arrived and as the phone it's not rooted as you have confirmed with root check then you are perfectly safe to take the OTA.

Thanks for the info btw. I'm really looking forward to receiving mine now.?
[ZenFone 2 General] mrcamp:
Volume + power button took a screenshot for me.
[ZenFone 2 General] veronr:
So OTA is the ASUS update right? The box was sealed when I got it. It charges fast with the chargers but it heats up with only Wi-Fi on...
[ZenFone 2 General] corrsea:
Yes OTA = over the air (I think). The ASUS updates fix a lot of issues that came with the early versions of the firmware.
[ZenFone 2 General] chooks06:
The charger is reported to be pretty "hot" during the fast charge.After the 60% it slows down and temp will get lower. Check the thread on "zenfone 2 battery better of the same ". Congrats on being the fist among us to get the phone!

---------- Post added at 03:17 AM ---------- Previous post was at 03:15 AM ----------

I would suggest to check the charger that it's suitable for the range of 110 - 240V and not restricted to one voltage.

---------- Post added at 03:18 AM ---------- Previous post was at 03:17 AM ----------

Yup its Over The Air.
[ZenFone 2 General] Renioo:
Wow that's pretty nice. Would like to see that ASUS sticker on the box too.

Mine is already in Singapore - pretty fast potato I must say :D
[ZenFone 2 General] chooks06:
That's fast..mine is still waiting for pick up..
[ZenFone 2 General] corrsea:
Same here, mine is still stuck in Hong Kong. Might get it by Tuesday though if there is some movement today.
[ZenFone 2 General] chooks06:
It's the weekend..
[ZenFone 2 General] Drew442:
Mine arrived in the Hong Kong sorting facility about 2 hours ago.
[ZenFone 2 General] chooks06:
I guess it will depend on the mode of shipping. DHL/UPS/EMS etc will have different modus operandi. Hope you get your set ASAP.
[ZenFone 2 General] yurgade:
so this is the WW rom?
[ZenFone 2 General] veronr:
Yup, not flashed

ZenFone2
[ZenFone 2 General] yurgade:
so i can just update it as usual and everything should be fine right? the device itself is CN?
[ZenFone 2 General] veronr:
The box was in chinese, the phone english as i configured it. I updated it last night and it works good.

ZenFone2
[ZenFone 2 General] yurgade:
ok so this is the CN device with 2 LTE bands with WW rom. thanks.
[ZenFone 2 General] Renioo:
It might be a WW version as Hongkong version I think is WW. What matters is what sticker on box says ( should say Android WW or Android CN).
[ZenFone 2 General] corrsea:
From what I can see from the info veronr has supplied is that they are sending out Hong Kong versions of the device which indeed are WW. This might explain the delays in shipping if they were trying to source these as they would have been competing with the big boys such as Expansys for stock. We will just have to wait and see what we all receive but things are looking good. I'll do some research later about bands etc and post what I find.

Good old Wikipedia

http://en.m.wikipedia.org/wiki/List_of_LTE_networks

Looks like 3,7 & 8 should be supported.
[ZenFone 2 General] Renioo:
In our orders the version was not mentioned. However when they made another auction ( that 15k shades of delayed zenfone) they mentioned it is CN. So maybe they tried to sell WW version, but failed and ended up with CN.

Still it is more than possible that they don't know anything about what they are selling :D
[ZenFone 2 General] corrsea:
On their original specifications page on May 7th they had the firmware listed as CN. This has since disappeared. Their photos still show CN firmware (with baidu etc installed) and the picture of the contents has a Chinese power adapter.

The phone veronr received has a British power adapter which I believe is still the system they use in Hong Kong. (I have a Hong Kong sourced G2 with the same plug). Also his box was still sealed and he has successfully taken an OTA which is all good news.

It remains to be seen what the rest of us receive but I'm quite hopeful as mine seems to have been sourced and shipped from HK according to the shipping info.
[ZenFone 2 General] yurgade:
i have just tracked my package on aliexpress page. it does come from hong kong. it was shipped to singapore from hong kong and now it's being shipped from there to my country. my bet it is the hong kong version.
[ZenFone 2 General] Renioo:
Good for us.
[ZenFone 2 General] chooks06:
That's good!
[ZenFone 2 General] corrsea:
Just checked the version Expansys are shipping from Hong Kong. The bands they list are

Network:*SIM 1: 4G: (B20)800/(B5)850/(B8 )900/(B4)1700/(B3)1800/(B2)1900/(B1)2100/(B7)2600 MHz / 3G: 850/900/1900/2100 MHz / GSM: 850/900/1800/1900 MHz / SIM 2: GSM: 850/900/1800/1900 MHz

Guess ours should be the same
[ZenFone 2 General] tbuaron:
Can some one tell me what is the weight of the package received.

On the package DHL received it is 1Kg :eek:

It is too heavy, I think it is rocks.

In spec the box should be 0.27Kg.
[ZenFone 2 General] chooks06:
Plus packaging for shipping..and the minimum weight required for the mode of shipping? Hope you don't get rocks..
[ZenFone 2 General] Renioo:
It may be only "more or less" weight. I posted recently 10kg package, UPS posted it as 15kg.

Still advice to make a video of unboxing.
[ZenFone 2 General] chooks06:
Yup..I agree
[ZenFone 2 General] yurgade:
might be chocolates.. :)
[ZenFone 2 General] vrnsr:
After all they put us through they'd better send us chocolates lol
[ZenFone 2 General] chooks06:
Expensive chocs! Better be good ?
[ZenFone 2 General] arnoldys:
they messaged me on the weekend with the 4px link and I also checked with dhl, it is progressing and now at custom in Australia eventhough different city at the moment. I expect to get it by tomorrow.
[ZenFone 2 General] vitor_k:
I just got mine, it was picked on Friday.

Unfortunately, for me, I got the CN phone.

But apparently everything is fine
[ZenFone 2 General] arnoldys:
What do you mean CN version? I know we are getting the HK version instead of Taiwan version.

Is everything in chinese when you start the phone?
[ZenFone 2 General] vitor_k:
They pretty much installed google play before sending it to me. I have chinese apps pre-installed and I am having problems to flash it to WW version, never done it before.. =/
[ZenFone 2 General] yurgade:
damn..

---------- Post added at 06:27 AM ---------- Previous post was at 05:39 AM ----------

do you know if your phone shipped from hong kong?
[ZenFone 2 General] arnoldys:
mine was shipped from HK
[ZenFone 2 General] yurgade:
maybe we need to ask for a newbie guide for changing the rom to WW
[ZenFone 2 General] chooks06:
Anybody seen this thread?

http://xdaforums.com/showthread.php?t=3101556
[ZenFone 2 General] JuStAdsor:
Just curious

You, the ones that have receive the phone why are you not leaving any feedback on aliexpress? Everyone should know about this shopping experience.
[ZenFone 2 General] vitor_k:
I will do it soon, I just spent my day trying to flash the ww version to it, after some time I got it working.

For newbies, like me, try this http://xdaforums.com/zenfone2/general/asus-zenfone-2-flashing-recovery-mode-t3096596

It worked for me

Yeah, mine came from hong kong as well..
[ZenFone 2 General] Renioo:
In your system info do you have CN android? What does sticker on the box says? Android CN?
[ZenFone 2 General] analyticbastard:
The freaks sent my phone with DHL despite I chose Singapore post and now I will have to pay customs.
[ZenFone 2 General] chooks06:
Was the tracking number the original and was not via DHL at that time?
[ZenFone 2 General] analyticbastard:
I got a second tracking number at the beginning of last week. They booked it but actually sent last Friday/Saturday (it received new info on Friday). The system says it is in customs now, I hope it dodges it.
[ZenFone 2 General] Renioo:
DHL doesnt like to dodge customs. They have their own custom service and suck a bit of money for that service
[ZenFone 2 General] chooks06:
Oh crap!
[ZenFone 2 General] yurgade:
thats a strong enough reason to open a dispute i think
[ZenFone 2 General] corrsea:
The opposite has happened to me. I paid for DHL but now they are sending it Singapore post as I apparently live in a remote area. (Is actually a 10 minute drive to the DHL depot from my house lol). They wanted to charge me an extra $30 for DHL!
[ZenFone 2 General] Renioo:
Someone drank too much in eternal team
[ZenFone 2 General] arnoldys:
Can anyone tell me what are the differences between the CN &WW version? Is that worth risking to convert it to ww version? Can you uninstall the chinese apps ? Thanks. I'm new to this kind of thing
[ZenFone 2 General] analyticbastard:
Read through the thread, this has been explained before. Basically the WW is the international version and CN is the Chinese version, which means no GApps and a lot of Chinese apps mostly useless for the rest of the world.
[ZenFone 2 General] corrsea:
From what Vitor_k has posted they have installed Gapps on the CN version before sending it.

So far we have one person who received a WW version and one a modified CN version.

If you have the WW version and don't intend to root then all is good, just take your OTA's from ASUS as they come. With the modified CN version it may be a bit more complicated but not a major problem.

If I get a CN version I will probably not switch to the WW version just yet but root it and modify it to my liking.

The reason I would not switch to WW just yet is that until we get an unlocked boot loader there is no way to flash the modem (radio) independently of the firmware and I would prefer to run with the current setup until we have more information on how well the WW firmware fares on a CN phone.

Once we have an unlocked boot loader everything becomes a lot more interesting and we will probably see roms and kernels appearing.

We may even see some modified stock Roms appear now that we have a tethered TWRP.
[ZenFone 2 General] hi-phile:
Package is enroute

So, I opened a dispute and then Eternal Team rejected it since the package is already being shipped and tracked. The package was picked up in Hong Kong and arrived in the Singapore Airport on 5/29 just before midnight. No other update yet. They want me to cancel the dispute, but I don't want to. I asked them to discount the price since they had delayed the shipping, but they wouldn't do that.

I guess there's nothing much else I can do except wait for the arrival.
[ZenFone 2 General] vitor_k:
Yeah, on the box it is Android CN...
[ZenFone 2 General] arnoldys:
go a CN version and as soon after i started it it notify me of an update. deleted all chinese apps that i dont use or understand
[ZenFone 2 General] transmoral:
My experience has been equally horrible with Eternal Team and the 7th May Sale. I was one of the first few to snipe the phone and paid extra for DHL delivery. 2 weeks later when the tracking number they provided failed to work, I called DHL, who confirmed that the package wasnt with them.

I contacted Eternal Team and was told that there was an error on the part of the agent, and my package was booked through 4PX instead of DHL. I was to try the same tracking number but with 4PX. FYI, 4PX was their Free Shipping company.

I asked for them to refund or compensate me for the extra $20 i paid for DHL, and they gave me a smile and said they can give me a $5 discount and some gift on the next purchase.

When I wrote a huge message letting them know how disgruntled I am, and to compensate me in equal value, they said my City is untraceable by DHL!!! I have used the same address and postcode for every purchase I ever made with AliExpress.

I followed the link to the DHL site that they gave me, I put my postcode and got my address and replied to them.

Its now been over about 4 weeks and I am no closer to getting my phone.

Their communication is also very poor. They send one cryptic message a week, and never reply when I ask them to.

Today I am being told my package is getting booked again via DHL. I am guessing cause they dont want to compensate me for the shipping cost I lost.

I wrote to them to ship my phone within this week else I will open a dispute with AliExpress and ask for a full refund.

:(
[ZenFone 2 General] 088x880:
I have the same date, time and tracking site (4px). It could be a fake?
[ZenFone 2 General] analyticbastard:
Got my parcel. I am not opening it until I get back home. I want to record the unboxing to make sure I build a strong case if something is not right.

Got it via DHL although I did not order it, no customs (and not even declared value!), so that is a big big relief.
[ZenFone 2 General] chooks06:
Good to hear no customs issue!? I'm still waiting for mine to move..status quo since 29 May..hope nothing is wrong with your set.
[ZenFone 2 General] corrsea:
Good to hear that some are arriving. They have given me a new tracking number with Singapore post so I guess that mine will be at least another 2 weeks. To be fair I have checked with DHL and they do charge a surcharge to my address so at least they have told the truth about that. They have alsi said that they will refund the DHL fee once the phone arrives but I suspect I may have to open a dispute for that.
[ZenFone 2 General] chooks06:
In the meantime you may want to ask them how they are going to refund . So for a start you have their commitment in black and white. They may offer it through PayPal which means recipient has to pay the surcharge. Just a thought.
[ZenFone 2 General] transmoral:
True that! Cause when I talked about refunding my DHL shipping fee, they sent a smiley and said either a $5 discount or a gift on the next purchase. So I'm guessing "discount" and "gift".

Get everything in black and white.

By the looks of it, Eternal Team isnt letting people open a dispute either.
[ZenFone 2 General] corrsea:
There is also no feedback yet on their page. Perhaps it's all negative and Ali express is not publishing it? Has anyone here submitted feedback?
[ZenFone 2 General] analyticbastard:
Did you received your headphones? This phone is supposed to have asus headphones, bit mine did not include them. I am going to demand the original ones.
[ZenFone 2 General] chooks06:
The pics in the product page did not show any headphones - just the charger, cable. However the 64GB set sold in Singapore by Singtel includes the headphones.

Can't remember where I read it but it seems the headset doesn't come as "standard" for either CN or TW sets. For those who ordered the 4GB version, did you get the 18W charger?
[ZenFone 2 General] corrsea:
Asus doesn't ship them with headphones. It's part of their strategy for keeping the price down.

How is your phone by the way. Did you get a WW or CN version?
[ZenFone 2 General] analyticbastard:
The phone is fine. Gorgeous hardware and software. Good job for ASUS.

CN version. Lots of Chinese apps. I won´t even bother to flash a new ROM. I got an upgrade notification right upon start, it looks like the phone received it when it was in Hong Kong. I connected to the network and updated seamlessly, I hope Asus keeps releasing OTAs.
[ZenFone 2 General] corrsea:
Good to know that the phone is fine?

---------- Post added at 01:11 PM ---------- Previous post was at 12:23 PM ----------

I also meant to ask what kind go power adaptor came with the CN model. Is it 2 angled flat pins?
[ZenFone 2 General] analyticbastard:
I received UK adaptor, the native adaptor is chinese/US I guess, definitely not angled (is that Australian?)
[ZenFone 2 General] chooks06:
Angled is Australian.
[ZenFone 2 General] corrsea:
Yes the main type in China is type I which is Australian / New Zealand. Unfortunately for me they also use Type A Japanese / American and it seems to be these that are coming with the phone.
[ZenFone 2 General] analyticbastard:
They send adaptors, I'd swear the USB to current is American, but an American-UK adaptor was also sent, so no big deal.
[ZenFone 2 General] chooks06:
Yup their main ones are catering for USA..
[ZenFone 2 General] corrsea:
I'm sick of adapters.
[ZenFone 2 General] yurgade:
mine still stuck in SG
[ZenFone 2 General] Renioo:
Today mine was dipatched, so yours will be propably too within short time.

Or it may already been dispatched as status refreshment after dispatch always takes some time.
[ZenFone 2 General] yurgade:
i want to ask if there is good reason to change from CN to WW? from what i understand it doesnt make a significant change..
[ZenFone 2 General] chooks06:
When I tracked mine it showed country of origin and destination country as Singapore! And status is still Notification of shipment confirmed..?

Whatever the adaptors, please ensure the charger is rated for 110 - 240V. Especially if it's the 18W.