[Galaxy S6 Edge Accessories] Android1126:
Curved Crystal and Flex HD with Neo Hybrid Case

Hello All,

I actually purchased this screen protector a few days before the phone (I like to be fully protected out of the box). I'm on T-Mobile, and while I don't recall the exact release date (few months ago), I purchased the phone that night at a T-Mobile store (for my wife).

I had the Neo-Hybrid case and the Steinheil Curved Crystal Protector ready to go (again, this is probably over 3 months ago, i.e. the first batch). Now, I've installed a LOT of screen protectors, and most are Steinheil series Ultra Crystal variants, but this screen protector was just a nightmare from the beginning.

The sides would NOT stay down, no matter what. The screen protector was perfectly aligned, yet the sides would just refuse to stay down. I ended up putting four small pieces of clear tape to try and hold it down long enough to "set" in that position. Absolutely no luck. I started e-mailing Spigen, and had to e-mail them at least FOUR times for every ONE response I received (ended up e-mailing them over a dozen times).

Finally, I received a couple of replies from a Spigen Rep. named Joy and (due to some confusion on their end), she sent me a Flex HD replacement. I went ahead and applied that to the S6 edge, and it is still on right now. It does the job, and has a minimal "orange peel" type look/feel.

In any event, I was still dissatisfied with the fact that I paid a certain amount of money, and ended up receiving an inferior replacement, so after about a month or so (more than a month) of e-mailing back and forth, the replacement Steinheil arrived.

I have yet to open it, and will verify the cutouts when I do, but I believe the first batch of these were all horrible. Spigen probably made an attempt at correcting the issue, though the fact is, when you have a curved screen such as this one, the screen protector has to align 110% perfectly for any chance at longevity.

I have low expectations for the replacement, and at this point, don't want to remove the Flex HD, as it is doing it's job. The case, I must say is very nice.

Again, I don't think Spigen is to blame per say, it is just the curvature of the screen which makes it hard for any Dry Install Protector to sit properly on the device screen. The Flex HD is a wey install and comes with 2 screen protectors, so somewhere down the road, I will try and install the Curved Crystal again. If I have the same issue as the first one, I will report it here, and apply the 2nd supplied Flex HD screen protector again.

My wife really wanted this phone, and I was happy to get it for her. It looks gorgeous, exterior build quality is excellent, but this phone is plagued with problems. I should have learned from others peoples past experience and waited at least a month before jumping on the new device bandwagon and buying this phone, but since I've never had any technical issues with any of the devices I've purchased in the past, I just assumed this would be the same.

Wrong!

Still waiting on OTA patches to address a number of software/framework issues. For the nearly $1,000 I paid for this phone, I'm definitely more than a little disappointing (straight up ANGRY) with their product QA, component and software testing for this device. I understand they want to make money, but they should prioritize upholding a certain standard of quality.

As far as accessories are concerned, the Flex HD works fine for now. All I really care about is a certain level of protection ALONG WITH a fully functioning device. Really, is that too much to ask for? ?!?!?!?!?!

Hope you guys have better luck than I!!!!!