yashsingh1/xdaforums huggingface dataset:
[Windows Phone 8 Q&A, Help & Troubleshooting] jackWilder:
Can't unbrick lumia 925 rm-892

I tried with every hex files but still getting same error of

Sending OPEN_MULTI_REQ

[21:28:11.911] D_ERR : Message send failed with error code -1

[21:28:11.911] D_ERR : Failed to get response to OPEN_MULTI_REQ

[21:28:11.911] D_MSG : ALPHA EMERGENCY FLASH END

[21:28:16.932] D_MSG : Emergency messaging closed successfully

[21:28:16.932] D_MSG : Operation took about 11.00 seconds.

[21:28:16.932] D_ERR : THOR2 1.8.2.15 exited with error code 85021 (0x14C1D)

product type - rm-892

Product Code - 059T0P0

:(
[Windows Phone 8 Q&A, Help & Troubleshooting] adrian.j:
My Nokia Lumia 925 RM-892 had the following product code: 059T787
[Windows Phone 8 Q&A, Help & Troubleshooting] Lumia825.1:
Awww man, you almost gave me a heart attack when I saw RM-893 :)

Unfortunately, L925 by AT&T is the last nut to crack, and apparently the toughest.

I hear AT&T modified L925 to prevent messing with the firmware, so this made it 'special'.
[Windows Phone 8 Q&A, Help & Troubleshooting] adrian.j:
My Lumia 925 is a CV version so this means no carrier.

Even so,I still have the same problem as you.
[Windows Phone 8 Q&A, Help & Troubleshooting] praveentata16:
Problem at - Step 1 and Step 3

HI,

Step 1) Install thor2.exe. I double clicked on the exe but nothing happened. It just opened a command prompt window and closed quickly.

Step 3) Install Drivers : How do I install the drivers? Can you please guide?

If you can post a video tutorial it will be very helpful. Thanks.
[Windows Phone 8 Q&A, Help & Troubleshooting] Lumia825.1:
I've read somewhere a fix was to remove the signature combo in front of all the files used to flash your device. Before doing that, make a backup of the downloaded files (I suspect you have downloaded 13 files).

For example, AT&T product code 059T0B7's .ffu has the original filename "10A68222_RM893_3051.50009.1425.2001_RETAIL_nam_att_206_01_441398_prd_signed.ffu"; remove the "10A68222_", so the filename is now "RM893_3051.50009.1425.2001_RETAIL_nam_att_206_01_441398_prd_signed.ffu". Do the same for the rest of your files.
[Windows Phone 8 Q&A, Help & Troubleshooting] X0Mental0X:
Does anyone got a solution for this error yet?

checking eMMC read/write test results...

Failed to read number of eMMC sectors. eMMC is not working!!

what does eMMC mean ?please help guys.Im getting desperate here :(
[Windows Phone 8 Q&A, Help & Troubleshooting] trogper:
I have done a tutorial on google docs

---------- Post added at 09:25 PM ---------- Previous post was at 09:24 PM ----------

try downloading it with nokia dataPackage manager

I've made a step by step guide which includes downloading ffu

be sure to check label on the phone
[Windows Phone 8 Q&A, Help & Troubleshooting] fenriv:
OK, since you're failing at the last step, (thor2.exe -mode vpl ...), it reads VPL file (XML with some data, in fact), to get the location of other files in directory, so the content of the dir should look like on a picture for your product code in attachment.

Including the file names.

If, it's already that way, you can try to download firmware for another product code, for example: 059T1R6 (used by me). Recommend you to use Nokia Data Package manager to download the firmware (in this tutorial, link to this app is present).

Also, you can try downloading old WP version (GDR2 SW 3047.0000.1326.2001 just scroll down), and try luck with it.

Hopefully, one of those steps may help you.
[Windows Phone 8 Q&A, Help & Troubleshooting] trogper:
or just use uefiflash mode
[Windows Phone 8 Q&A, Help & Troubleshooting] jackWilder:
Can't unbrick lumia 925 rm-892

hey, anybody here who get the red screen on lumia 925 (rm-892)

please tell me which firmware version file you used for getting GTP0.bin, because now i feels like there is no problem with hex as the same hex files I used as you used just want to check Is there a problem with my firmware file? :confused:
[Windows Phone 8 Q&A, Help & Troubleshooting] fenriv:
Unfortunately, it looks to me as a hardware problem. HEX bootloader is definitely correct - the step you're getting means it was uploaded to memory, and responding to commands via usb. But, flash memory controller is not responding to bootloader requests.

Of course, it not the end - Cicin7 in Windows Insider forum have been using a USB sniffer to get exact device answers and interpret it.

Now we need to try doing the same: sniff the data, find the correct place and see what exactly is going wrong there. I haven't done it on my own yet, but fast googling shows a lot of different usb sniffers available...

If you'll get any information this way (as I understood it will be in *.bin format), could you please share it with us?

P.S. USB sniffing gurus, please correct me if I'm wrong.

---------- Post added at 10:06 AM ---------- Previous post was at 09:58 AM ----------

Just for test you can try the following:

1. Try using uefi flasher:

thor2 -mode uefiflash -ffufile "RM892_3051.50009.1424.0001_RETAIL_apac_taiwan_328_01_439490_prd_signed.ffu"

2. Try flashing older firmware (GDR2): SW 3047.0000.1326.2001, scroll down. Be aware, that you'll need manually remove prefixes for files after downloading (to make file names the same as in VPL file).

Good luck.
[Windows Phone 8 Q&A, Help & Troubleshooting] NeXt3R:
Your tutorial is good,,, I can not make a mistake

for sure i test fresh install windows,, and show the same thing, "phone boot only to red screen" Nokia Flashmode "

I also tried the command "-mode thor2 rnd -skip_gpt_check -boot_edmode" ..same effect "Nokia Flashmode"

I try here next step

,..,same error for all flash tool NCS,Thor2,Phone Image Designer """"FFU Correctly file is not signed or not signed for this device"""

for thor2

Tested commandf.,., - skip_signature_check or -skip_id_check ..,similar FFU error

the possibility of flash without verification checks ??
[Windows Phone 8 Q&A, Help & Troubleshooting] dbalint:
Thank you. I tried it without success :(

I got the same error code with the -uefiflash option. I also tried the older version of the frimware and I get the same "notsigned" error. When I try to use the -skip_signature_check option, I got the following error: 0xFA000012: Authentication is required to be able to skip integrity and/or signature and/or platform ID check.

Is there any method to skip the signature check? Or if I flash the firmware without signature check, it will work or it will amke a brick from my phone, because of the signing issue?

Thanks in advance.
[Windows Phone 8 Q&A, Help & Troubleshooting] fenriv:
Could you please attach the hex+bin combination, you've used to start UEFI mode on your device?
[Windows Phone 8 Q&A, Help & Troubleshooting] dbalint:
View attachment rm-892.hex.txt

View attachment GPT.bin.txt

If I'm not mistaken, i used these files. Maybe the hex file was wrong? Can I restart the process with a correct hex file?
[Windows Phone 8 Q&A, Help & Troubleshooting] fenriv:
I will compare HEX files in the evening, since I don't have 100% the one I've used now. But, at the first look, our HEX files are different.

Also, to recover device, I've used GPT0.BIN, of size 17 kb. Attached GPT file has 256 kb. Are you are sure it is the file you've used?
[Windows Phone 8 Q&A, Help & Troubleshooting] Sergeykaaa:
HElp me

I have this error, how to remove check ffu?
[Windows Phone 8 Q&A, Help & Troubleshooting] Lumia825.1:
Hi guys,

I used USBlyzer, and here's the captured log. Here's to hoping :)
[Windows Phone 8 Q&A, Help & Troubleshooting] fenriv:
Checked the HEX file - and it's 100% correct.

The GPT is different from I've used, but it worked for you...

What I can say for sure, we have different offsets during FFU parsing:

My log:

Your log:

So, there is one unchecked option left - let's try to use FFU for different product code - 059T1R6. This is the firmware I've installed to my phone. Of course, it may have different content, but we'll know for sure, is it really a firmware what causing the troubles.
[Windows Phone 8 Q&A, Help & Troubleshooting] fenriv:
Thanks, I'll try to look into it.

I'm not a hardware expert, but there are some documents with description of Qualcomm messaging standards. So, maybe we'll be able to understand, what error code returned during flashing actually means.

Feel free to join this research ;)
[Windows Phone 8 Q&A, Help & Troubleshooting] dbalint:
Hi,

Thank you so much. I think a had to try different product code, but I gave up on this and I bringed it to Nokia Care. They will try to figure out what could be the problem. I hope so. I will inform you about the results.

Thank you again.
[Windows Phone 8 Q&A, Help & Troubleshooting] gowthamravi:
Where to find the GPT.bin file ??

I tried the process you mentioned, after executing the first command, I am able to find the respective HEX file in the given zip.

But I am not able to locate the GPT.bin file.? Could you please tell where to locate the file.?

---------- Post added at 03:39 PM ---------- Previous post was at 02:48 PM ----------

Hi,

I have a Lumia 820 with RM-826 and I tried

thor2 -mode ffureader -ffufile "C:\ProgramData\Microsoft\Packages\Products\rm-826\RM826_3051.50009.1424.0002_RETAIL_im_india_201_02_441506_prd_signed.ffu" -dump_gpt -filedir "D:\newFolder\dump"

I am able to find the respective HEX file in the given zip for my RKH.

But where could I get the bin file.? I couldn find the RM-826 bin file even in the provided zip file.!

Could someone help me.!! I am struggling a lot.
[Windows Phone 8 Q&A, Help & Troubleshooting] fenriv:
Hi,

You need to follow the instruction from the main page of the thread.

Now you're on a step 4, and to get propern GPT0.BIN you need to execute following command from console with administrative previliges:

thor2 -mode ffureader -ffufile "C:\rm-914\XXX.ffu" -dump_gpt -filedir D:\dump

All you need, is to replace FFU and dump directory paths with correct for your system (usually firmware is located in %programdata%\Nokia\Packages\Products or %programdata%\Microsoft\Packages\Products. Dump directory you may specify do way you want.

Good luck.
[Windows Phone 8 Q&A, Help & Troubleshooting] gowthamravi:
Thanks for your reply, The mistake i did is i dint create a folder named dump, I thought it would create the folder automatically. Anyways After proceeding to next step I am facing the below issue

C:\Program Files (x86)\Microsoft Care Suite\Windows Phone Recovery Tool>thor2 -m
ode emergency -hexfile HEX.hex -mbnfile msimage.mbn -orig_gpt
THOR2 1.8.2.15
Built for Windows @ 13:33:08 Mar 11 2015
Thor2 is running on Windows of version 6.1
thor2 -mode emergency -hexfile HEX.hex -mbnfile msimage.mbn -orig_gpt
Process started Sat May 09 23:13:17 2015
Logging to file C:\Users\ADMINI~1\AppData\Local\Temp\thor2_win_20150509231317_Th
readId-6656.log
Debugging enabled for emergency

Initiating emergency download
Using default emergency protocol
ALPHA EMERGENCY FLASH START
Emergency Programmer V1 version 2014.10.31.001
Hex download selected
Check if device in Dload
Connection to DLOAD mode succeeded
Get Dload parameters
Sending HEX flasher to the device
Sending GO command if HEX flasher successfully uploaded.
ALPHA EMERGENCY FLASH END
Emergency messaging closed successfully
Operation took about 6.00 seconds.

THOR2_EMERGENCYFLASHV1_ERROR_MSG_SEND_RECEIVE_FAILED

THOR2 1.8.2.15 exited with error code 85021 (0x14C1D)

I am using the DB73418E5840941CE7BD35949085B8F74628D511.hex HEX File which was given in corrected_HEX.zip
[Windows Phone 8 Q&A, Help & Troubleshooting] fenriv:
The issue you're observing is usually caused by wrong HEX flasher.

I had the same output, when was using flasher with correct RHK, but not for my RM.

All I can suggest you: try putting RM-825 hexer from this archive.

Of course, there is really a few chances that it will work for you. Like for many others, the flasher for your RM is not yet available publicly.

Last time, a good guy from ATF team uploaded some flashers for different devices. There is a slight hope, that with new releases of ATF new MPRG flasher for Lumias will be added there.

Most probably, they'r extracting those flashers using sniffing tools during normal firmware update/restore procedures.
[Windows Phone 8 Q&A, Help & Troubleshooting] hgjkant:
Hi everyone I'm in the same situation with my Lumia 920 (RM-821). I tried the different methods posted here but ran into the wrong hex files problem.

I uninstalled the driver for the phone (I don't think it was listed as QSHUSB_DLOAD) to start over, but now my pc doesn't see the phone at all. When I connect the phone I get a connect sounds but then only disconnecting sounds every couple of seconds. If I go to device manager and click detect plug and play device and get an unknown device.

Any advice here?

Thanks
[Windows Phone 8 Q&A, Help & Troubleshooting] gowthamravi:
I tried with RM-825 still get the same error. How to get the RM-826 Hex ? People from Nokia Care will have it.??
[Windows Phone 8 Q&A, Help & Troubleshooting] fenriv:
I think they don't have it. Standard solution for DLOAD guys there - motherboard replacement.

If your device is still covered by warranty - then you're lucky and may get it for free. Otherwise, you'll pay on your own.

There is still a small chance for you: Infinity BB5 easy tool (Infinity BEST) is able to recover devices via USB only. Right now RM-826 is not supported, but their extending the list of supported devices. On windows insider forum a couple of guys did recovered thei're phones with remote access to BEST dongle (the top post).
[Windows Phone 8 Q&A, Help & Troubleshooting] gowthamravi:
Maybe I will wait for the new ATF release and see if it consists of RM-826 HEX file.

My phone is not under warranty coverage :crying:
[Windows Phone 8 Q&A, Help & Troubleshooting] brucewayne840:
Thanks!!!

This worked successfully for me. I was having Nokia 525 with was having completely black screen. I followed all steps and its worked fine for met.
[Windows Phone 8 Q&A, Help & Troubleshooting] elmino59:
Lumia 625 rm-942

Plse can you tell me what tip did you done to get red screen. Will be grateful for your help:highfive:
[Windows Phone 8 Q&A, Help & Troubleshooting] vdmbre:
i cant fine my hex in your list

i cant fine my hex in your list

rm-978
[Windows Phone 8 Q&A, Help & Troubleshooting] trogper:
thanks

have you succeeded?

what RKH do you have?

did you download ffu with datapackage manager?

you have it scrambled, it's

thor2 -mode rnd -skip_gpt_check -boot_edmode

but i don't think it will work, cause you are in uefiflash mode, not rnd
[Windows Phone 8 Q&A, Help & Troubleshooting] Chudesnov:
Yet another RM-892

Hello, fellow Lumia users.

My Lumia 925 is in DLOAD / 9006 mode after 3 days of using W10 Insider Preview. Converting GPT0.bin from the FFU to HEX didn't work (Thor2 failed at 'sending HEX flasher to the device'), so I used the 204KB GPT0.bin from ATF. Still unsuccessfully (full thor2 log is in the attachment):

Sending OPEN_MULTI_REQ
Message send failed with error code -1
Failed to get response to OPEN_MULTI_REQ
ALPHA EMERGENCY FLASH END
Emergency messaging closed successfully
Operation took about 23.00 seconds.

THOR2_EMERGENCYFLASHV1_ERROR_MSG_SEND_RECEIVE_FAILED

THOR2 1.8.2.15 exited with error code 85021 (0x14C1D)

My guesses:

- Some part of Qualcomm's firmware (on the eMMC) is broken

Unfortunately I have no idea how to fix this. Someone called Dan Regalia on Technet suggested getting the DeviceLayout.xml file from the FFU and then rebuilding eMMC using PQST. I've got the XML, I've installed PQST, but it does not see my device (identified as Nokia Emergency Connectivity in Device Manager). Should I get some specific Qualcomm drivers for this?

- eMMC is physically broken

I've read that such state prevents loading even in DLOAD mode, but it is still possible and may be the reason why my local Nokia service center suggested replacing the logic board, though it seems to me they didn't actually try anything except maybe launching Care Suite

-incompatible HEX flasher

Well, I guess the only way to restore the phone is to find an exact same model that I have (059T2J4) and somehow extract its bootloader. Am i right?

Would really appreciate your help.

Model No.: RM-892
Product Code: 059T2J4
Build No.: 3051.50009.1424.0002
FFU: RM892_3051.50009.1424.0002_RETAIL_apac_hong_kong_272_02_440882_prd_signed
HEX: CD84376222AAF204C85119532BF34EA55C8844E4
[Windows Phone 8 Q&A, Help & Troubleshooting] carlosgs12:
I only followed the steps from the main tutorial, however I was having issues creating my own HEX file so I made mine using bin2hex.exe (can be found in the main post downloads) and using RM-942.bin from ATF (can be found on the main post, around page 11 or so).

It allowed me to successfully flash the HEX and mbn files, however I wouldn't attempt it yet.

As far as I know we still don't have a clue on how to skip signature check, and I am unable to find which product code or FFU file did the ATF guys used to create that bin. I've used a lot of product codes without success, even if they match RKH.

Try to create your own HEX, or wait till we find a solid solution for signature check fail.

---------- Post added at 03:45 AM ---------- Previous post was at 03:32 AM ----------

Hi there, I'm having a similar issue, here's my data in case you're interested;

Lumia 625

RM-942

Original Product Code: 059T780

RKH: D3767535C2FBE04AA0398D933F3EA95D791098C93B708F7DA5B1DD2B8C2B48E7

Used RM-942.bin from ATF in order to create HEX file and getting out of QHSUSB_DLOAD issue was a success.

FFU downloaded via Navifirm, all unable to flash due to signature check fails;

059T780 (RM942_3058.50000.1424.0003_RETAIL_lta_lta_249_03_445144_prd_signed.ffu)

059T4M4 (RM942_3058.50000.1424.0002_RETAIL_lta_lta_243_02_447259_prd_signed.ffu)

059T1W1 (RM942_3058.50000.1424.0000_RETAIL_nam_canada_214_00_442361_prd_signed.ffu)

FFU downloaded via Navifirm, unable to flash due to different model/RKH;

059T3L3 (RM943_3058.50000.1424.0006_RETAIL_apac_prc_201_06_445965_prd_signed.ffu)

FFU downloaded from Mr.Crab, (somebody suggested using older FFU, still unable to flash due to signature check);

059T4M4 (RM942_3050.0000.1334.0001_RETAIL_lta_lta_243_01_277175_prd_signed.ffu)

Even if the phone is on uefiflash, (red nokia screen), it allows me to run the power off and reboot commands from rnd mode.

Windows Phone Recovery Tool, thor2 and Windows Phone Image Designer, will give error about FFU file not signed for the device.

FFUtool will not detect any devices available to flash.

Please help ):
[Windows Phone 8 Q&A, Help & Troubleshooting] fenriv:
Hi,

According to your log, hex flasher is OK. On the step you're failing flasher should run eMMC test (read/write). I'm surprised, that CD84376222AAF204C85119532BF34EA55C8844E4.hex worked for you, because original one (from Lumia.zip) was valid only for RM-910. Did you renamed the RM-892 from skiddd archive?

GPT0.BIN I've used from latest FFU for my code, and it worked perfectly.

about guesses:

1. To use PQST you need manually choose Quallcomm COM driver for the device. While it uses Nokia driver, device will not be visible there.

2. According to referenced post skidd post, there is a known issue with eMMC manufactured by samsung... According to my knowledge, no one resolved the issue you have yet.

3. Hex flasher seems to be right, but you can try to convert (or used pre-converted) from ATF_MPRG.zip.

And one additional question: do you really have DLOAD 9006 but not 9008? I mean, is your MMC visible in Disk Management console?
[Windows Phone 8 Q&A, Help & Troubleshooting] Chudesnov:
It's 9008, I guess. Disk Management does not see my MMC.

CD84376222AAF204C85119532BF34EA55C8844E4.hex is renamed/converted RM-892.bin from skiddd, you are correct. I've also tried to get it from a WP8 image (3047.0000.1326.2001), but it was the same as the one from 8.1 (17KB bin / 46KB hex) and didn't work.

Will try to rebuild MMC using QPST and post results.
[Windows Phone 8 Q&A, Help & Troubleshooting] Ray2015:
Cannot find .Hex file for Lumia 1520 rm-940

Lucky I saw this post, but I couldn't find the .hex or the .bin file for my 1520. Can any one offer me the file so that I can bring my phone back to life?
[Windows Phone 8 Q&A, Help & Troubleshooting] dbalint:
Hi,

The Nokia Care answered me that this is hardware error and the mainboard is mailfunctioning. So they can't repair it, only with mainborad-replace, which is too expensive (I got a new flagship for this price). So Everyone, who experience this problem may have to buy a new phone :(
[Windows Phone 8 Q&A, Help & Troubleshooting] fenriv:
It's very sad to hear this, but this is the same answer I've got from them, before recovering my phone...

So the hope is still there. You can try last option, we haven't yet did - flashing firmware from another product code (059T1R6) which actually helped me.

And, of course, you're right - there is no use to pay huge money for a motherboard replacement. It's cheaper and better to buy something new - you'll have at least couple years of warranty then...
[Windows Phone 8 Q&A, Help & Troubleshooting] adrian.j:
I will download that ffu for that product code and I will try again.

I'll come back with results.
[Windows Phone 8 Q&A, Help & Troubleshooting] elmino59:
files needed

If your can sent files --mbn and hex you have used to get red screen i'll be grateful:o:D:angel:
[Windows Phone 8 Q&A, Help & Troubleshooting] hosein71:
how to find my binary file? i have only rkh code. and GPT0.bin and GBT1.bin

please help me for create hex file for lumia 535.

RKH is : BC2353ACA62C327ECCD582A281CA4A5672F35001D87176CCBF3C87DBE215CA3B
[Windows Phone 8 Q&A, Help & Troubleshooting] dreamscreator:
help me

please help me(. lumia 930 rm-1045. create hex file for me. bin number (rkh) 800EEB508F7BBDF12A19262621FD837297A3B062FE2A7078C0F3167E57F21217
[Windows Phone 8 Q&A, Help & Troubleshooting] dreamscreator:
help me

please help me(. lumia 930 rm-1045. create hex file for me. bin number (rkh) 800EEB508F7BBDF12A19262621FD837297A3B062FE2A7078C0 F3167E57F21217
[Windows Phone 8 Q&A, Help & Troubleshooting] Code_PLeX:
hi

i have flashed my LUMIA 920 but for some reason the screen isnt working but i know the phone is working when i lock it i hear the lock sound

NOKIA care suit cant flash my device , DTL connection error

check my phone with thor2 and its wrote jatg efuse blown and cant authenticate

iv tried rebooting to emergency mode and do it all over again but now i get a message SW dose not support booting to emergency mode
[Windows Phone 8 Q&A, Help & Troubleshooting] Lucas maga:
lumia 925 rm892

Guys i tried everything on this thread and it didn´t work. I´m stuck here:

I tried to generate my own hex and use others one but i got nothing... Anyone on the same?

Thanks for your support!