yashsingh1/xdaforums huggingface dataset:
[One (M8) Q&A, Help & Troubleshooting] ofir_a:
Thanks ckpv5 work like a magic!! thanks :)
[One (M8) Q&A, Help & Troubleshooting] jsbrigo:
hi guys,

I need a help to update my firmware :cowboy:

Actually my m8 is like this :

(bootloader) version: 0.5
(bootloader) version-bootloader: 3.19.0.0000
(bootloader) version-baseband: 1.25.21331147A1.06G
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 4.19.707.4
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) meid: 00000000000000
(bootloader) product: m8_ul
(bootloader) platform: hTCBmsm8974
(bootloader) modelid: 0P6B11000
(bootloader) cidnum: HTC__044
(bootloader) battery-status: good
(bootloader) battery-voltage: 0mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: 28eb9285
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0

TWRP is intalled but I cannot update more than 2.8.1.0

SuperSU is installed 2.46

I'd like to update my android, as I received OTA, but I need to reflash stock recovery (correct?)... actually cannot find :(

so I'd start the OTA process, and after I'd like to install TWRP 3.0.0.0 and SuperSU 2.67

Could you give me some tips please?

I read the post #1 my doubt is : if I make a backup with this TWRP version, I will be able to go back in case of update failure?
[One (M8) Q&A, Help & Troubleshooting] MD_NOUR:
Hi I have HTC m8 with the following info

Software status : modified

Relocked

M8-up pct ship-s_on

Hboot- 3.19.0.0000

Radio- 1.25.21331147a1.I6G

OS- 4.16.0.0

CID - HTC_15

MID-OP6B10000

I want to get back to stock and be able to download OTA ,I'm not able to find the suitable firmware or RUU

can any one help me please

Thanks

---------- Post added at 11:45 AM ---------- Previous post was at 11:43 AM ----------

I have my own stock system back 4.16.0.0 but rooted and without stock recovery which I'm not able to find
[One (M8) Q&A, Help & Troubleshooting] MD_NOUR:
Any one provide me with firmware 4.16.0.0 nandroid backup and recovery or firmware or ruu matching my mid and cid
[One (M8) Q&A, Help & Troubleshooting] Kyuubi10:
Hey [MENTION=830797]ckpv5[/MENTION], I was wondering whether H3G_001 has received marshmallow update already??
[One (M8) Q&A, Help & Troubleshooting] joikep:
Seems that everyone around here finally gave up, are on vacations or wet on strike. XD.
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
Yes .. it's 6.13.771.4
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
can you recheck what you wrote above ?

M8-up pct ship-s_on

I believe it is M8-ul pvt ship-s_on

Any chance you can post a screenshot of the bootloader ?

Or the easiest is post fastboot getvar all result without serial & imei no.
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
Why you cannot find it ? It is available on post #4.

But with your current rooted ROM, flashing a stock recovery alone won't help for the OTA, you need to restore a non-rooted 4.19.707.4 backup and install 4.19.707.4 stock recovery .. they are available on post #2 & #4
[One (M8) Q&A, Help & Troubleshooting] MD_NOUR:
Thank you for replying ,i found firmware 6.12.401.4 matching my cid and mid i flashed through fastboot and it work
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
Great ... that's what I'm going to suggest anyway :good:
[One (M8) Q&A, Help & Troubleshooting] Kyuubi10:
Is the firmware available to flash anywhere, or an equivalent RUU?

I cannot seem to find it.

Or will I need to update through OTA?

---------- Post added at 11:29 AM ---------- Previous post was at 11:09 AM ----------

Btw [MENTION=830797]ckpv5[/MENTION], I can't help but notice you just recently included the stock recovery for 6.13.771.4..... but the firmware still seems not to be available.

Is it that hard to find??
[One (M8) Q&A, Help & Troubleshooting] xunholyx:
Transfer the OTA to your PC, open it with 7zip, extract the firmware.zip, and make your own flashable zip with it, replacing the recovery.img with TWRP instead of stock. Then post it here on XDA somewhere so that others can benefit from it. There are several tutorials here on how to do this.
[One (M8) Q&A, Help & Troubleshooting] Kyuubi10:
Sorry.... By the time you had commented I had already installed the OTA.

Again I'm sorry.
[One (M8) Q&A, Help & Troubleshooting] The_Spook:
TELST001

Bootloader 3.19.0.0000

Android 5.0.1

4.19.841.9

https://telst001.s3.amazonaws.com/5/2016-02-27--21-43-51_LRX22C_release-keys.rar

Marshmallow:

Android 6.

6.12.841.4

https://telst001.s3.amazonaws.com/6/2016-02-27--22-39-25_MRA58K_release-keys.rar
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
Thanks .. I'll link to front page when I'm back from outstation.

(I'll be home on Mar 11th)
[One (M8) Q&A, Help & Troubleshooting] Frenix27:
I have cid Htc_102 and hboot 3.19 with 6.0 android but firmware is 6.12.4.1.10. Here is only 6.12.401.4 can i use it?
[One (M8) Q&A, Help & Troubleshooting] Einwod:
It's impossible to have that firmware you say you have. Post results of fastboot getvar all minus your IMEI and serial numbers.
[One (M8) Q&A, Help & Troubleshooting] Frenix27:
Unlocked

M8_Ul pvt ship s-on

hboot-3.19.0.0000

radio-1.25.214500021.06g

opendsp-v48.2.2-00564-m8974_f0.1211

os-4.16.401.10

emmc-boot 2048mb

jan 15 2015,22:51:08.25800
[One (M8) Q&A, Help & Troubleshooting] Einwod:
Read the first post very carefully. The backup you need is there also and the stock recovery in post #4.
[One (M8) Q&A, Help & Troubleshooting] Frenix27:
Help me because i don't know which download.
[One (M8) Q&A, Help & Troubleshooting] Einwod:
4.16.401.10 backup and recovery.
[One (M8) Q&A, Help & Troubleshooting] Frenix27:
Ok restored and all work. But now i am on android lollipop. Can i update to latest stock marshmallow via ota?
[One (M8) Q&A, Help & Troubleshooting] Einwod:
Yes, that's the main point of this amazing thread. Check for updates and take them all to Marshmallow. Enjoy.
[One (M8) Q&A, Help & Troubleshooting] Frenix27:
Yes now i'm upgrading to mm. Then can i relock bootloader? Which the comand?
[One (M8) Q&A, Help & Troubleshooting] Einwod:
No need to relock the bootloader. Leave it unlocked, then you can root and flash custom ROMs.
[One (M8) Q&A, Help & Troubleshooting] Frenix27:
I prefer to lock. I want it absolutely stock.
[One (M8) Q&A, Help & Troubleshooting] Einwod:
Fastboot oem lock
[One (M8) Q&A, Help & Troubleshooting] sam_pon:
thanks a lot dear brother

it was very useful for me .

do you have something like this for m9 please
[One (M8) Q&A, Help & Troubleshooting] jsbrigo:
I got them!!!

so before starting the process let me sum up

1-backup my data via TWRP (I need to save my data), any suggestion???

2-restore 4.19.707.4

3-flash 4.19.707.4_recovery

4-install OTA

5-flash TWRP 3.0.0.0

6-restore my data and unroot my phone

is it correct? :(
[One (M8) Q&A, Help & Troubleshooting] trekdrop:
Can someone help me. I am looking for a 1.40.401.8 stock recovery.
[One (M8) Q&A, Help & Troubleshooting] joikep:
Here in Mexico, we who are with Telcel have recieved today the OTA update for MM, but I haven't the slightest idea on how to share the file. I'd need a step-to-step guide to be able to do so. Anyone willing to help, is not only helping me but many people in my situation also. Any help is greatly appreciated.

(Note: I haven't d/ld the update to my phone yet or applied it either.)
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
Search in M9 forum for M9 stock recovery
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
1-backup my data via TWRP (I need to save my data), any suggestion???

2-restore 4.19.707.4 (system & boot only)

3-flash 4.19.707.4_recovery

4-install OTA

5-flash TWRP 3.0.0.0

6-restore my data and unroot my phone

no need as your data still there and it's already unrooted. You may choose to root again if you want to.
[One (M8) Q&A, Help & Troubleshooting] ariebower:
Anybody have issues sometimes soft reboot after Marshmallow update and rooted, I'm on 6.12.841.4 using SuperSU 2.67 ??

NB : Solved with Clear all data (reset to factory setting) and upgrade TWRP to 3.0.0.0 and Downgrade SuperSU to stable version 2.65

Thanks in Advance
[One (M8) Q&A, Help & Troubleshooting] hafiz_binshah:
MEGA is useless, can't download stock recovery from MEGA :(
[One (M8) Q&A, Help & Troubleshooting] xunholyx:
What recovery version do you need? Coming here complaining about a cloud service, then offering no information on what you need is a waste of a post.

Tell what version you need, and I'll download it and upload it to AFH or Dropbox for you.
[One (M8) Q&A, Help & Troubleshooting] hafiz_binshah:
thankfully i got another working link. sorry if i was rude.

thank u
[One (M8) Q&A, Help & Troubleshooting] H3rby77:
Which TWRP backup stock recovery and Stock Recovery does I need for HTC__102? Or doesn't it matter?
[One (M8) Q&A, Help & Troubleshooting] Einwod:
Take the one beginning with 4. It's lollipop which we reckon your firmware is. If it doesn't work, (though it should), go back one more to a 3 version. The recovery image should also match the backup, i.e. the numbers should be the same.
[One (M8) Q&A, Help & Troubleshooting] puddock76:
Hi folks. Having an issue with OTA after i used a nandroid backup from here. Everything went fine but when i try to install the latest ota i get

E: missing bitmap oem_unlock_bg

(code -1)

E: missing bitmap oem_unlock_bg_yes

(code -1)

E: missing bitmap oem_unlock_bg_no

(code -1)

Finding update package...

Verifying update package...

E: failed to verify whole-file signature

E: signature verification failed

Installation aborted.

Any idea what I've done wrong?

EDIT: Getvar all info in case its needed

INFOversion: 0.5

INFOversion-bootloader: 3.19.0.0000

INFOversion-baseband: 1.25.21331147A1.06G

INFOversion-cpld: None

INFOversion-microp: None

INFOversion-main:

INFOversion-misc: PVT SHIP S-ON

INFOimei2: Not Support

INFOmeid: 00000000000000

INFOproduct: m8_ul

INFOplatform: hTCBmsm8974

INFOmodelid: 0P6B10000

INFOcidnum: H3G__001

INFObattery-status: good

INFObattery-voltage: 0mV

INFOpartition-layout: Generic

INFOsecurity: on

INFObuild-mode: SHIP

INFOboot-mode: FASTBOOT

INFOcommitno-bootloader: 4c52f93f

INFOhbootpreupdate: 11

INFOgencheckpt: 0

all: Done!
[One (M8) Q&A, Help & Troubleshooting] Einwod:
Did you use the correct backup AND recovery image?
[One (M8) Q&A, Help & Troubleshooting] puddock76:
Yes. 4.25.771.6

Everything went fine, phone is working fine just the ota wont work
[One (M8) Q&A, Help & Troubleshooting] Einwod:
Just a test now, flash TWRP 3.0.0 and then do again fastboot getvar all. You should see the version main now. Post the result less your serial and IMEI again, please.
[One (M8) Q&A, Help & Troubleshooting] puddock76:
C:\Users\USER\Desktop\adb-fastboot\Android>fastboot getvar all

INFOversion: 0.5

INFOversion-bootloader: 3.19.0.0000

INFOversion-baseband: 1.25.21331147A1.06G

INFOversion-cpld: None

INFOversion-microp: None

INFOversion-main:

INFOversion-misc: PVT SHIP S-ON

INFOserialno:

INFOimei:

INFOimei2: Not Support

INFOmeid: 00000000000000

INFOproduct: m8_ul

INFOplatform: hTCBmsm8974

INFOmodelid: 0P6B10000

INFOcidnum: H3G__001

INFObattery-status: good

INFObattery-voltage: 0mV

INFOpartition-layout: Generic

INFOsecurity: on

INFObuild-mode: SHIP

INFOboot-mode: FASTBOOT

INFOcommitno-bootloader: 4c52f93f

INFOhbootpreupdate: 11

INFOgencheckpt: 0

all: Done!

finished. total time: 0.016s

Still wont show it :confused:
[One (M8) Q&A, Help & Troubleshooting] Einwod:
Only thing I suggest is doing it again. Reapply the backup, then the stock recovery. Remove the SD card before the OTA and see if that helps.
[One (M8) Q&A, Help & Troubleshooting] puddock76:
I'll try it again, thanks.

I was having issues flashing custom roms before i reverted back to stock. Do you think that could be anything to do with the issue now?
[One (M8) Q&A, Help & Troubleshooting] Einwod:
Your bootloader is unlocked or locked?
[One (M8) Q&A, Help & Troubleshooting] puddock76:
Its unlocked buddy
[One (M8) Q&A, Help & Troubleshooting] Einwod:
I honestly can't think what the problem could be.
[One (M8) Q&A, Help & Troubleshooting] puddock76:
Tried reapplying the backup and stock recovery, downloaded the ota. Still the same error

Extracted the ota update to pc and tried to flash via SD in stock recovery. Couldn't find the update

Relocked bootloader and tried again with the ota with the same error

Driving me crazy now

EDIT: Is there anyway to make a nandroid from the extracted ota?
[One (M8) Q&A, Help & Troubleshooting] redpoint73:
Did you get the update by checking in Settings (and letting it download to the phone automatically); or did you find the OTA file somewhere and load it to the phone manually?
[One (M8) Q&A, Help & Troubleshooting] puddock76:
Checking in settings. As soon as i boot up the backup there 3 or 4 app updates and then an update for MM which is just over a gig
[One (M8) Q&A, Help & Troubleshooting] puddock76:
Anybody?
[One (M8) Q&A, Help & Troubleshooting] redpoint73:
So its been downloaded and failed twice now, right? Which would mostly eliminate the possibility that it was corrupted during download.

Can't imagine what else would be causing the signature error.

Just read the SD card needs to be formatted FAT32 for this to work (which I was not previously aware). Is your card formatted that way?

I think at that point, you may are well flash a custom or stock MM ROM from Development, or another CIDs MM ROM; since you won't have a ROM that exactly matches your firmware (nandroid just contains ROM, not the firmware).
[One (M8) Q&A, Help & Troubleshooting] puddock76:
At least 3 times I've downloaded the ota file buddy.

No idea if my card is formatted that way but I'll certainly check. Can't hurt to format it like so and try again anyway.

The issue I was having was that no other custom roms would install which made me think going back to stock and updating to MM then rooting from there would be a better way round it.

I appreciate your help :good:
[One (M8) Q&A, Help & Troubleshooting] redpoint73:
You made no mention of that before, and it may be critical info.

Your internal storage may be corrupt. If you can get TWRP back on the phone, there is an option in "Wipe" to format the storage (which helps most folks that have internal storage corrupted).
[One (M8) Q&A, Help & Troubleshooting] puddock76:
Apologies never thought it relevant.

I have formatted many times. Was only the suggested data I wiped though. Will try a full internal wipe and report back

Again, many thanks for your help
[One (M8) Q&A, Help & Troubleshooting] puddock76:
Fully wiped the internal storage. Reapplied backup and recovery, downloaded ota update. Same error

Formatted SD to fat32, tried to flash extracted update with via SD. Couldn't find the update

Any idea which CID MM rom would be compatible and i'll give that a try :good:
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
Try with 4.20.771.2 or even lower to 3.32.771.10.

Then we'll see whether you can successfully installed OTA (not the MM) also this will fix the missing version-main info on your bootloader & getvar details.

The suggestion is to format data not wipe data. In recovery, select wipe - format data - type YES then back to main menu select reboot - recovery

then restore the full nandroid backup boot, data & system. install stock recovery then do OTA.
[One (M8) Q&A, Help & Troubleshooting] puddock76:
Unfirtunately back at work just now. Will be a couple of days before I can restore the earlier backup.

Thanks for the help
[One (M8) Q&A, Help & Troubleshooting] redpoint73:
I was thinking the same, format and wipe are not the same thing.
[One (M8) Q&A, Help & Troubleshooting] epsix:
[MENTION=830797]ckpv5[/MENTION] off-topic

Can you show me how to update tmobile m8 RUU? I'm SOFF and supercid but tried everything...it does'nt work.:(
[One (M8) Q&A, Help & Troubleshooting] mandegar93:
Deleted
[One (M8) Q&A, Help & Troubleshooting] mirzanoshin:
Anyone knows how to remove thumbnail in htc one m8... It is eating ul the space of around 8gb
[One (M8) Q&A, Help & Troubleshooting] Einwod:
Absolutely nothing to do with the title of this thread. Long press and select delete.
[One (M8) Q&A, Help & Troubleshooting] DiegoSVC:
I wanna get back to the stock recovery, I have lollipop but my question is, Can I download a MM back up and install it? or do I need to install a Lollipop backup?
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
I don't post EU version before (only recently) because usually we can find EU WWE backup in many threads. And some prefer to use RUU when they have a S-Off device. But for S-On device, it will be a hassle to relock and reunlock and you will lose data doing that process; also many have connection problem PC/USB.

Anyway .. since you asked for 3.28.401.9 .. my TWRP 3.28.401.9 backup added to post #3.
[One (M8) Q&A, Help & Troubleshooting] a99mimon:
Thanks a ton, that's great.

So it's a EU version then? Weird, as I do live here in the UK but bought it internationally on eBay. When I called HTC support they told me it was a US-registered with AT&T phone, and then they told me it was a demo version which shouldn't have been for sale!

Although I've gotten back to the seller and they claim that no demo version phones would have an IMEI....... so I'm a bit lost! :S
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
That can be too ... to confirm it, post your fastboot getvar all (minus serial & imei no) result
[One (M8) Q&A, Help & Troubleshooting] a99mimon:
version: 0.5

version-bootloader: 3.19.0.0000

version-baseband: 1.22.21331147A1.29G

version-cpld: None

version-microp: None

version-main: 3.28.401.9

version-misc: PVT SHIP S-ON

serialno:

imei:

imei2: Not Support

meid: 00000000000000

product: m8_ul_ca

platform: hTCBmsm8974

modelid: 0P6B10000

cidnum: 11111111

battery-status: good

battery-voltage: 0mV

partition-layout: Generic

security: on

build-mode: SHIP

boot-mode: FASTBOOT

commitno-bootloader: df77f8b7

hbootpreupdate: 11

gencheckpt: 0

Above is my getvar.

So it's OK to download and use that 3.28.401.9 that you uploaded, even though my CID is a bunch of 1s?

Also, on that point is it unsafe to provide IMEI and s/n? I wanted to use the website: imei.info to double check my warranty and status of phone, but was wary as you have to provide both those things

Thanks so much for your help, I'll definitely donate for your trouble
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
Device product: m8_ul_ca confirms it's an AT&T device.

Your device was S-Off before and the previous owner changed the CID to superCID and MID to EU version and install EU ROM.

Yes.. you can do use the backup, should not be a problem.

IMEI & Serial are sensitive data when some naughty people can do nasty thing when they have them. If the website is a well known website, should be ok.

I always use this : http://imeidata.net/warranty/htc
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
You can prove that is not new because that "ca" in product ID means a US product and the ROM is EU.

But I don't know how they handle that because they will know that you install custom ROM when your bootloader show unlocked or relocked. You can't change bootloader to locked without S-Off
[One (M8) Q&A, Help & Troubleshooting] Betrox:
Im requesting a non-rooted 4.19.111.2 backup and its stock recovery
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
You can find stock recovery image 4.19.111.2 at post #4

and TWRP 4.19.111.2 backup added to post #3
[One (M8) Q&A, Help & Troubleshooting] Betrox:
I followed your instructions, now im stuck on step 6 because my phone wont turn on, screen stays black and a little bright, cant access it from my pc either, TWRP is working though
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
Since you can't boot your device, no need to follow step 6 (I'll try to remember to update the steps for unbootable device)

So in step 6, instead of booting, stay in recovery and go to mount, make sure MTP is enabled. Then you can open both internal storage & sdcard on PC

On another note, make a backup of your current setup later after the update, you can restore your data to get back your current settings.
[One (M8) Q&A, Help & Troubleshooting] Betrox:
Thanks bro, worked for a while but when i update from 4.19.111.2 to 4.19.111.3 it just wont turn on again, i also tried installing the latest recovery but didnt change anything, any ideas why this isnt working?
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
This without restoring data ? What do you mean it doesn't turn on ? Blank screen instead of bootlooping HTC logo ?

I just added 4.19.111.3 on post #4 .. you can try restore that and see whether it boots for you.
[One (M8) Q&A, Help & Troubleshooting] Betrox:
i never restored anything, the screen freezes on the htc one logo

im gonna download it right away

---------- Post added at 08:05 PM ---------- Previous post was at 08:01 PM ----------

I forgot that i already tried yours on post #4, same problem
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
It will take some time for the freeze before the android upgrading dialog comes out (around 5 to 10 mins)
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
How can you already tried my 4.19.111.3 backup ? I just updated it about 10 mins ago :confused:

I remember some previous cases .. the restore was not correctly done. When they boot the device, they boot the same ROM that they had problem with. Can you check that ?
[One (M8) Q&A, Help & Troubleshooting] Betrox:
oh i didnt know you updated it, lemme try it again, and btw i waited for more than 20min, still on the htc one logo
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
20 mins is too long ...

Just make sure the backup is properly restored. When you select to restore, you should see the selected backup is 4.19.111.2 or 4.19.111.3 folder not 4.19.111.2_ckpv5 or 4.19.111.3_ckpv5 or any folder with date on it.

Good luck .. will check your progress tomorrow ... it's almost 3.30 am here .. time to have some sweet dreams ;)
[One (M8) Q&A, Help & Troubleshooting] Betrox:
alright bro, thanks for the support, i got it all fixed, i really appreciate your help.
[One (M8) Q&A, Help & Troubleshooting] _purple_:
Hi [MENTION=830797]ckpv5[/MENTION]. With the stagefright update, my android version is now 4.20.206.2 . I was wondering, if I wanted to keep a clean backup of my Rom (like your backups), should I backup right after the first boot of the device or should I just wipe data and backup right afterwards?
[One (M8) Q&A, Help & Troubleshooting] mirzanoshin:
Dude i have deleted these files several times but it come back.. Any method to reduce the size of these files?
[One (M8) Q&A, Help & Troubleshooting] joikep:
There's a Q&A thread for your problem in which you already posted your question before: http://xdaforums.com/htc-one-m8/help/help-thread-htc-one-m8-questions-t2897783.

This thread is not for your problem. I suggest you keep trying in the thread I'm posting.
[One (M8) Q&A, Help & Troubleshooting] AnAznBoy9724:
[MENTION=830797]ckpv5[/MENTION], do I follow your instructions even though my CID is T-MOB010? I want to restore back to the 4.20.531.4 version, and then run the RUU for Marshmallow provided by the HTC website.

The Recovery & Nandroid backup for 4.20.531.4 was linked by you earlier in the thread

http://xdaforums.com/showthread.php?t=2714456

The Marshmallow RUU is found here.

http://www.htc.com/us/support/htc-one-m8-t-mobile/news/
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
When you restore a MM backup on a LP firmware, it is the same as you install a custom ROM.

If you want to get back to stock, you need to restore the LP backup matching your current firmware no. or one version lower .. not a higher version.