yashsingh1/xdaforums huggingface dataset:
[Galaxy S6 General] Virgo_Guy:
Indian Galaxy S6 PINK TINT ON SCREEN

Pre-booked this Galaxy S6 Black sapphire and got it delivered on 10th April,2015,Mumbai City,India.

Maybe I am the first one in India to say this:

1.This phone has issues with the AMOLED SCREEN(or maybe the unit I received is faulty. The lower half of the front screen is always having a red/pink tint. I tried all display settings and even formatted the phone but nothing helped. The RED/PINK tint is more distinct while looking at something white(example: a pdf file in gallery) or while checking emails or while browsing the internet when the background is white. I am attaching the screenshots of the same.

...due to the screen issue I went to the service center ,they immediately recognized the issue and now arranging for a replacement.

Well! I got the faulty unit replaced with a White Pearl Galaxy S6 . It was in sealed box and brand new. Man! Even this one has the same pink tint issue . Not in the lower part of the screen like the earlier Black Sapphire unit but now its present on the upper half on the screen and more pinkish on the upper left corner. It really bothers at times.Will upload the screens soon.

This time I decided to visit a few retail stores here in Mumbai and visited CROMA, Reliance Digital, Vijay Sales etc to have hands on with the Galaxy S6 and found out that all the black units have the pink issue on the lower part of the screen and all white units have that issue on the upper side of the screen. Can't help! Can not mesh around with a phone so costly.I am going for a full refund from Samsung now. Will buy it again if I see a perfect screen if Samsung comes up with a resolution.

After a long battle with Samsung for a complete week , at last Samsung agreed to refund the entire money. Samsung head office guys tried a few failed attempts to make me understand that "PINK/RED tint on screen is a "property" of Samsung Galaxy S6(well , I would never ever require a phone with such a stupid property, the fact is that its all about Samsung's poor quality check and nothing else ).Samsung even said refund wouldn't be possible but I was adamant enough to make the guys understand about the policies , terms and conditions and about "voice of customer" etc which are all written in Samsung's policy in their website.
[Galaxy S6 General] reubenskelly1992:
Yeah that's got some nasty tint to it
[Galaxy S6 General] hmillhouse:
This is the dilemma! I'm a stickler for perfect screens, sent back endless HTC one m7's for dead or stuck pixels.

Seems like a risk here though, acceptable pink tint, no dead pixels, solid home button. Feels like I'll be playing with fire!

I'll check out some stores today to compare...
[Galaxy S6 General] reubenskelly1992:
Let us know how it goes. Im in same boat
[Galaxy S6 General] pnr2020:
i dont know weather to change it or not. I dont want to send it back and be without a phone i need to see if more people have this problem
[Galaxy S6 General] trenzterra:
Well i finally managed to get an exchange. My new set still has the issue, but its a greenish tint rather than pink this time. It doesnt bother me as much though so i guess i will stick with it, knowing that at least i tried!
[Galaxy S6 General] pnr2020:
We shouldn't have to put up with this really we pay over £500 for a phone it should be perfect
[Galaxy S6 General] trenzterra:
Yup but at this point it's not really worth the pain. I had an old galaxy s4 that I had the screen replaced 5 times for dead pixels dust and all. I don't really want to go through that again as much as I can. It's mentally draining especially trying to prove the problem to the store guys who are generally blind.
[Galaxy S6 General] kLN93:
At first I was going to stick with my phone, but then I changed my mind. Hopefully my replacement will be perfect. Anyone who has this problem and isn't sure if they should return it or not, send it back asap, we payed a lot of money for this, the least they could do is provide a perfect unit hardware wise. I had the same issue on my s4, I got that replaced and the second unit I received was perfect.
[Galaxy S6 General] Thijsvr:
My apologies, I misread.
[Galaxy S6 General] Hawke84:
I got hold of a really helpful person Samsung UK shop today, she said she agrees that the returns policy sucks and will escalate and call me back in 24 hours. lets see what happens! i was going to keep my tinted screen but it was bugging me and a few sleepless nights later and checking out other retails units which were fine i decided not to settle.

hopefully get a speedy replacement on the way soon so will update when with how thats gone.
[Galaxy S6 General] reubenskelly1992:
What was your tint like compared to the shop ones? Just so I know mine isn't a faulty one
[Galaxy S6 General] mackubex:
I have the same probleme 1/3 of the bottom is pinkish. I am getting a replacement.
[Galaxy S6 General] Sumit.K:
Deleted
[Galaxy S6 General] trenzterra:
Are you guys sure all the retail demo units are fine? I too couldn't find the defect on many retail demo units, but then again, even on my own unit, it took a while for me to observe the defect...

---------- Post added at 07:27 PM ---------- Previous post was at 07:08 PM ----------

This is my discoloration on my replacement unit. This time, slight pink tint at the bottom, and slight green tint on the left. For some reason, it doesn't bother me as much as the pink left half, green right half I had on my first unit. I bought the phone from store A and exchanged it at store B, so the likelihood of occurrence is probably rather high (well, unless I'm just that unlucky, which shouldn't be the case, because I've never struck lottery before).

Those who have just a slight pink tint on the bottom, or it otherwise doesn't distract you, I suggest you should keep yours, unless you're sure you'll be able to swap 5 or 6 units at one go. You might get a replacement's that worst. It's far worst having an uneven tint on the left/right than on the top/bottom since under normal reading conditions, you usually keep your eye fixated at one height, but sweep across the width. Up/down tint won't be as distracting as left/right tints.
[Galaxy S6 General] Hawke84:
Looking at the grey keyboard made it obvious on my device vs the retail units
[Galaxy S6 General] Sumit.K:
That's exactly how mine looks or just a wee bit worse but I've decided to live with it since I may end up getting a worse unit if I opt for replacement.
[Galaxy S6 General] pnr2020:
I ain't having it I'm taking mine back to shop tomorrow and ain't leaving till I get a perfect one people saying I'm going to live with problem are insane we pay over £500 for this phone and it should be perfect
[Galaxy S6 General] reubenskelly1992:
Bad news. You won't find a perfect one
[Galaxy S6 General] pnr2020:
Why do you say that my brothers s6 is perfect no pink green or any colour even when brightness up full or low
[Galaxy S6 General] reubenskelly1992:
Bet there is if you look close enough

---------- Post added at 11:43 PM ---------- Previous post was at 11:09 PM ----------

I've noticed if I stare at my screen the top 3rd doesn't produce as good blacks or whites as the rest. It's very.minumum and I can only notice when I look closely. Is this bad? Have I got a decent one a bad one? I really don't know what to do
[Galaxy S6 General] Sumit.K:
First up, yes! I did pay above $800 to get this device and it should be in perfect shape. I'm not insane when I say I'm gonna live with it since consumer laws in my country aren't as strict as yours. All they will do here is issue a Dead On Arrival letter which I have to hand over to the store where I originally got the device from, to get a replacement. Then again, whats the guarantee that I'll get a defect free device? Should I keep running around service centers wasting hours of my valuable time on this small issue which Samsung says is a part of the manufacturing process? Though this should't have been here in the first place and after paying a hefty price for a device, I expect it to be flawless. Heck, my device had scratches on the home button right out of the box and I had to polish them away since I was traveling due to work the very evening after taking delivery.

Every device has its own flaws and you have to decide which ones you can live with. Over here, I don't get the privileged of replacing as many devices I like or ask for a full refund if they are't able to deliver one as per my liking. A couple of replacements and I'll be done with what I have in hand and I better keep the one I have than rolling dice and expecting a miracle to happen. Like they say " A known devil is better than an unknown friend". I'll keep what I have! :highfive:

BTW, here are a couple of images of my phone's screen. Let me know what you think of them, it'll surely help me make up my mind.

https://drive.google.com/file/d/0Bz0k7YxNo-yrNVZuckRoYWhudGM/view?usp=sharing

https://drive.google.com/file/d/0Bz0k7YxNo-yrLWVfRDZMaTBXY1U/view?usp=sharing
[Galaxy S6 General] trenzterra:
Perfect screens do exist. My Galaxy s4 had no tint whatsoever no matter how I tried to convince myself it had a tint so as to make myself feel better.

Honestly, it's up to you, but I speak as someone who has gone through the same pain before with the galaxy s4. So with my s4 I actually originally sent it in for a headphone distortion problem which I thought was a hardware issue at the time (it turned out to software related later on). For some reason they changed my screen as well and the new screen had a Bright pixel.. To cut the long story short I demanded replacement and replacement until the 5th time they got real fed up with me. All the replacement units had either dust or bright pixels. The last unit had a small speck of dust under the screen that was only visible if I looked for it under bright sunlight.

So I felt the same as you, really pissed since I had spent so much. But I had wasted an entire month troubleshooting the issue and I was so tired of pursuing it further, so I decided to just love my phone even with its birth defects . Over the next two years I realised I never noticed the problem at all. All the external dust that naturally accumulates on the outside made it such that the one small speck inside made it inconsequential.

Thus, I would say, if it doesn't affect your daily usage, don't bother changing . If it really bugs you, then do it. If you read this thread, then discovered the problem, you probably are clutching at straws to be honest.

I'm sure there are perfect screens out there, but are you prepared to waste a month of your life to get it? Plus, you'll be changing phones in another two years instead. Or, your perfect phone might end up having another defect like dead pixels and dust. I myself can't believe why it is so hard to get a screen with no discoloration, no dead pixels and no dust under the screen but it seems like a way of life especially if you buy a Samsung amoled phone.

---------- Post added at 12:48 AM ---------- Previous post was at 12:44 AM ----------

Does it look that bad in real life? On camera mine looks worse too but in real life it isn't that noticeable.

Perhaps you should just give it a go. I think after doing one replacement you would feel a little more at ease, something like "I did my best and I have no regrets". At least that's how I feel after doing my first replacement.
[Galaxy S6 General] Kinetical:
I got my S6 the first day it went on sale in ATT store. But the one I got had the same problem. I ended up returning it the next day and had to pay $35 restocking fee because ATT couldn't justify that is a defect.

I was buying it simply because this phone got a QHD screen with terrific color range. However the QC failed my expectation.

When I discovered the pinkish tint across the lower half of the screen. I talked to the [MENTION=5246982]SamsungSupport[/MENTION] twitter, we exchanged dozens of tweets. Those people were nice enough, however they just can't realize this is simply a hardware problem.

My advice is to use grey color to test the tint, sometimes white is pretty deceptive.
[Galaxy S6 General] gtg465x:
I don't think my unit has the tint. I'm usually very perceptive to screen defects. I noticed a similar color shift on my OnePlus One and sold it. I always spot dead pixels and have to get phones exchanged as well. But I seem to have gotten a perfect screen this time. Unlocked G920I made in Vietnam. Unfortunately my device does have one minor flaw. The home button is a bit loose and sometimes makes an extra clicking sound half a second after I release the home button.
[Galaxy S6 General] reubenskelly1992:
I'm gonna try and get mine replaced with vodafone. Mine Def has a tint. It's driving me insane. I can see it on grey and whites. I know it's not the worst but enough to really bug me
[Galaxy S6 General] trenzterra:
Well do let us know of the outcome then. I think I'll wait for a while before trying to get my screen replaced. At the moment based on my own experience and the experience of many others it seems that the majority of phones are plagued by this issue one way or another. Its just that 90 percent of users don't notice it. Which is partially a pity actually since Samsung has no incentive to improve when most users don't care...
[Galaxy S6 General] pnr2020:
Just changed mine in the EE store in the UK and now have a perfect screen I will post a pic when my daughter gets home as I don't have a another phone to take picture . Adam the man in the shop said I'm the only one to come in with this problem and he exchanged straight away I am now very happy with my phone ?

I do feel sorry for other people in other countries who can't just go and change there phone the UK has great consumer law which I'm glad about
[Galaxy S6 General] reubenskelly1992:
Just so I know when I get a replacement

What makes it perfect for you?
[Galaxy S6 General] kLN93:
Lucky you, I went to a o2 store in the UK and they said the pink tint is normal. I even told one of them to compare my unit with one of their retail units and they still couldn't see the difference even though the retail unit was perfect
[Galaxy S6 General] pnr2020:
No blue yellow green tint anywhere also on dark pictures it was slightly grey at the bottom but now I'm very happy whites look white blacks look black
[Galaxy S6 General] trenzterra:
That's great to hear!

I went to the shopping mall and had a look at their s6 sets at two different retail stores. Both showed the same tint issues. Simply set the display mode to basic and its there in its full glory. Sigh. With the state of things now I doubt it will do me much good if I go to the service centre.

Btw are s6 edge owners plagued by this issue as well or are they still too focused on the scratching issue? Heh. By the way pnr2020 have you tried it on basic mode? Its great if you don't get any tints even on basic mode!
[Galaxy S6 General] pnr2020:
I just tried on basic mode and it really is fine I have put brightness high low basic mode every mode I'm am very happy now. I wish I could show people in person my brother has s6 and his was perfect the day he got it. I would say maybe only 60% of people have this problem but I might be wrong
[Galaxy S6 General] reubenskelly1992:
Cool. I'm sorting out a replacement with vodafone now. I noticed the same. Whites have blue tints etc and on black backrounds the top 1/3rd was grey instead of black like the rest. If I don't a good one may get m9 instead.

---------- Post added at 12:44 PM ---------- Previous post was at 12:43 PM ----------

If you've had the phone for less than 14 days you have the right to cancel
[Galaxy S6 General] kLN93:
I will be getting a replacement, no way am I going to settle with this
[Galaxy S6 General] trenzterra:
You're really lucky and I'm happy for you! Too bad I didn't get such a perfect replacement, Haha.
[Galaxy S6 General] pnr2020:
No one should have to put up with it. It's not normal so good luck to everybody who's taking there's back and let us know how you get on. I think it's easier to get a perfect one when you go into a store rather than dealing with someone over the phone and have to send it back for a replacement as in a store you can see the replacement your getting

---------- Post added at 12:39 PM ---------- Previous post was at 12:29 PM ----------

As you just said the one in the store was perfect.You want a perfect one as well just be firm with them and get it replaced
[Galaxy S6 General] reubenskelly1992:
I'm. Getting mine Friday. The good thing is when the delivery guy comes it's a straight swap

Old for new. So I can keep trying until I get the right one:)
[Galaxy S6 General] Sumit.K:
I second your thoughts bro and really wish I could get a replacement after trying a couple in the store, which isn't the case here in India. Dont wanna take my chances and ending up getting worse. Yes, it doesn't look that bad as it appears in the pictures but I've observed that its more apparent in certain lighting conditions. For example, during the day time, it hardly bothers me and during night, its more visible under my room's lightning conditions (I use an LED bulb in my room). Surprisingly, it differentiates between app to app and is more apparent in Twitter. BTW, I use Adaptive screen mode and it clearly says that it may not work with third party apps. This could be a reason why I see it more when using Twitter than in settings page, or maybe its just me going mad :P

Anyways, I've decided to live with it since my 7 day replacement period expires in few days and I am not in my hometown due to work. It anyways is not as bad as some people have posted and like you, I would highly recommend others to exchange theirs if its feasible for them. At the moment, I just plan to ignore this and enjoy using my phone. After spending $800, I'd rather enjoy than being paranoid about issues. Heck, I could have bought myself a holiday package to Bangkok with that money :D
[Galaxy S6 General] mrvirginia:
i'd love to know if anyone has received a Hardware Revision higher than REV1.0 yet
[Galaxy S6 General] gtg465x:
Where do you see the hardware revision?
[Galaxy S6 General] mrvirginia:
by using Phone INFO Samsung https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo

under hardware tab within the app.
[Galaxy S6 General] gtg465x:
I don't even have 1.0 lol. It says MP 0.800. Phone was built on March 24 in Vietnam. Perfect screen. No dead pixels, tint, or dust under screen.
[Galaxy S6 General] reubenskelly1992:
Mines 0.8.
[Galaxy S6 General] mrvirginia:
nice. so there are indeed already different Hardware Revisions out.

mine was built March 19 in Vietnam. strange how mine was built before March 24 but is newer hardware from same place :confused:

super confused

oh also, no defects here either.
[Galaxy S6 General] gtg465x:
They might have different manufacturing centers or assembly lines in Vietnam for each country or carrier specific variant.
[Galaxy S6 General] mrvirginia:
was thinking something similar. now i'd like to know what, exactly, changed :D
[Galaxy S6 General] trenzterra:
Mines 0.8 with the screen tint defect. The screen tint defect is probably a manufacturing limitation and I doubt it'll be completely fixed in the newer revisions.

---------- Post added at 05:51 PM ---------- Previous post was at 05:48 PM ----------

If what everyone else says is correct and those closer to the middle have less imperfections, we're probably looking at about 9 to 15 good screens for 27 to 33 bad screens (if you were to count using the image below)
[Galaxy S6 General] kishin14:
Well technically, if the majority of the phones have this issue than it IS more normal than not. It also means luck played a huge role in you getting one with a perfect screen on your first try. What if that one also had the same issue? How many do you think Adam would have opened for you before he felt you were being unreasonable?

In my experience finding a perfect phone is rare. It's it's not just about the screen. When you replace a phone, you really don't know what your going to get. For example, now that the phone is available everywhere in the U.S., I've checked out display units at all of the major carriers close by and nearly all of them had this issue to varying degrees. I only found one that I could honestly say was indiscernible. However, that unit had a fairly loose home button (as did other units). That would bother me to no end considering how much you press it. Worst yet, you could receive one with the screen issue AND a loose home button. Or with a dead pixel, the constantly on camera flash LED than many are experiencing, etc.

Then there's this display issue, which I suspect affects many, if not all devices. What will you do if yours suffers from it too?

What matters isn't the fact that these issues exist. What matters is how much they bother you. Many don't seem bothered by it at all -- or at least not enough to get a replacement, which could potentially have other issues that might bother them more. I certainly wouldn't call them insane.
[Galaxy S6 General] Sumit.K:
True! If someone expects the tint issue to go away with new batches, he/she is probably in for a disappointment. Screens will be manufactured the same way as they do at the moment and people will keep getting phones with this tint issue. We only have 2 options, live with it or get into a cycle of RMA's unless you find one that you like. Third could be to get lucky and get a perfect device first up :P
[Galaxy S6 General] trenzterra:
Yeah. Actually Samsung (or other phone manufacturers) should come up with a 'premium phone guarantee', maybe an additional $100/200, for its flagship phones, where you can change as many times as you like till you get the perfect unit, no questions asked.
[Galaxy S6 General] reubenskelly1992:
I'm gonna keep trying until I get one I'm happy with

---------- Post added at 07:16 PM ---------- Previous post was at 07:12 PM ----------

Mine was built in the UK in yeately
[Galaxy S6 General] Sumit.K:
Or rather improve their QC to an extent where so many people don't face such issues. A couple of bad units can always be considered an exception which can be replaced with a new one. Many over here at XDA recommend to pass on the initial batch of phones since they come with some or the other issues, which is true in a way. But the point is, why there isn't a QC in place to check for such issues before wrapping up the phone to sell? Do these manufacturers consider early adopters their guinea pigs where they can perform some tests before altering their manufacturing process to produce defect free device?

Consider this, its the early adopters that are most loyal to the brand since they have faith in their products and teasing them with these tests could prove lethal for the brand. In my case, the home button came scratched right out of the box which is simply hideous. If I can notice that right out of the box, why was the device put into a retail package in the first place? Same goes with the S6 Edge screen scratches which cant go unnoticed while packaging.
[Galaxy S6 General] reubenskelly1992:
If it's bad

Get a replacement until your happy. It's our right:) really hoping my replacement Friday is a good one:)

---------- Post added at 07:34 PM ---------- Previous post was at 07:30 PM ----------

Just noticed mine says it's made in Vietnam on that app. This morning that's wrong on the back of phone it says made in the uk
[Galaxy S6 General] NeoAznMan:
What if we exposed the phone screen to the light similar to whatever the machine is using? It probably would kill off the tint. Just a suggestion.:p
[Galaxy S6 General] inkrededibles:
Well, if you look at Apple for instance, bad QC hasn't done much to hurt the brand in the long run. I think manufacturers, like game developers, are all suffering from a mixture of greed and haste. No amount of QC can help a company that has a large amount of both.

Also, though, having had worked at Samsung for time a long time ago, I can say that they're not quite as careful with these things. They are, after all, the people who created TouchWiz, then Bada after realizing the worst part about Android wasn't TouchWiz, but Google.