yashsingh1/xdaforums huggingface dataset:
[Galaxy S6 Edge General] andyshannon:
Maybe i am just lucky....

I have my tmo s6 edge 64 gb black, and i see what everyone is talking about, and they are blowing things waaaaay out of proportion. If you look at the phone in your hand in normal light, it looks flawless and gorgeous. If i turn off the phone, go in direct very bright sunlight, put on my polarized sunglasses and then hold my phone so that an reflection of the sun is directly on the screen, i can see very faint patterns on the glass. Is going to bug me, no, i would probably have never noticed it except for this post about it and trying really hard to see if i could see them. Maybe these other people's are worse than mine but i think its fine.
[Galaxy S6 Edge General] eyc:
This is not looking good:
[Galaxy S6 Edge General] wahb47:
.............. that shouldn't be that way

Is there anyone that DOESN'T have this problem, and if so please post pictures? Because as of now, everyone has the same patterns .
[Galaxy S6 Edge General] jms.flynn:
Well this sucks. Is there any report of this on the regular s6? If this is the manufacturing process and they are all going to be like this I am going to switch to the regular s6. Call me anal, but I would just be looking at it all the time. Sad I know but unfortunately that is what I am like when I shell over nearly a grand on a device.
[Galaxy S6 Edge General] andyshannon:
Images taken with an ipad air, but as you can see my edge is flawless, but if i put on my polarized sunglasses, go outside in direct very bright sunlight, and angle my phone so that i get a reflection on the sun on the screen, i can faintly see lines going diagnally across my screen. Not something i am going to worry about though. I have had my phone since Monday afternoon so this is with 2.5 days of normally usage as well.

[IMG="S6-edge-no-problems1"]http://www.behrmanhouse.com/images/andy/IMG_0002.JPG[/IMG]

[IMG="S6-edge-no-problems2"]http://www.behrmanhouse.com/images/andy/IMG_0003.JPG[/IMG]

[IMG="S6-edge-no-problems3"]http://www.behrmanhouse.com/images/andy/IMG_0004.JPG[/IMG]

[IMG="S6-edge-no-problems4"]http://www.behrmanhouse.com/images/andy/IMG_0005.JPG[/IMG]
[Galaxy S6 Edge General] martinezma99:
I have access to two S6 Edge phones and no issues on screen. The pictures posted are clearly faulty.

My screen in flawless.
[Galaxy S6 Edge General] wahb47:
Can you post up some pictures under the same conditions as those posted with the scratched screens? With a flash/and or direct sunlight?

I think Samsung needs to comment on this issue.
[Galaxy S6 Edge General] ChronoShot:
Actually looking on UPS, my replacement will be here today. Pretty crazy, since I only called T-Mobile about the issue last night at like 6:30.

Will report back if all is good or not.
[Galaxy S6 Edge General] eyc:
Much appreciated, but this doesn't really tell us anything because it doesn't even come close to matching the lighting conditions shown in the other pictures. Yes, it shows that the scratches are not seen under ordinary conditions (which is great). But, we're trying to figure out if it shows under the specific lighting conditions shown above.
[Galaxy S6 Edge General] jms.flynn:
Could it potentially not be the outer glass itself but the plastic the screen is bonded to below the glass? Unlike the regular s6 where the screen is bonded to glass I am sure I read the edge is bonded to plastic in order to make it bend.
[Galaxy S6 Edge General] omf05:
Will I can say this my white Edge is perfect. I tested it under direct sunlight yesterday which was extremely sunny in GA. I also notice most you have the black/blue edge. Has anyone with a white edge had the same problem?
[Galaxy S6 Edge General] eyc:
I don't fully grasp the technology, but I can confirm that the regular S6 is on a glass substrate and the edge is on a plastic substrate.
[Galaxy S6 Edge General] shadym1lkman:
Erica, at it again I see.. Im personally questioning your objectivity wrt the S6E..

Regardless.. the one that I was given is immaculate save for the lining of 3.5mm jack which isnt uniform.. a niggling quibble.

http://i.imgur.com/zZfNI4h.jpg

[URL="http://imgur.com/x30JTc7"][/URL]
[Galaxy S6 Edge General] eyc:
Again, you guys are failing to match the lighting conditions. It's great that your phones look pristine under normal lighting conditions. We want to know what it looks like when you have a bright point of light directed at the phone. Maybe grab a flashlight and point it at the screen and take a shot. Or don't....I can't force you to go through the effort.
[Galaxy S6 Edge General] wahb47:
Again you folks who are saying your screens are flawless aren't showing the screen under the same lighting conditions as those who have shown the scratches, which are only clearly seen when under a bright direct light source, like a flashlight for example. Submit a picture using the same lighting condition, then we can see if this is a widespread problem or only some devices affected.
[Galaxy S6 Edge General] The Root:
Mine just arrived. No issues here
[Galaxy S6 Edge General] Jiyeon90:
I just checked the s6 & s6 edge in a store, and yes the edge had the same scratch problems everyone is talking about and if you really try you can feel some scratches with your nail. The regular s6 however was flawless, not a single scratch.

I'm in Sweden so this issue seems to be global
[Galaxy S6 Edge General] jms.flynn:
Thanks for this. I was sure I read it somewhere. Could this not be the issue?
[Galaxy S6 Edge General] Mosh83:
7 March and Vietnam here. But I can see light scratches around an intense light source when the screen is dark. Colors are perfect

I am inclined to believe everyone has the same issue, but some people might simply not notice it. Because all pictures I have seen with direct strong light and focus on the screen and not the light itself, scratches are visible.
[Galaxy S6 Edge General] eyc:
Exactly. Every single person that posts a shot with "no scratches" uses the wrong light source. In other words there is not a single photo of a screen with direct sun reflection with a focus on the screen that does not show scratches.
[Galaxy S6 Edge General] demonwind:
Some people bought multiples and say only one is scratched.

But I'll believe it when I see a non-scratched display in person.
[Galaxy S6 Edge General] Kur0ya:
hahaha the trolley made me laugh. I thought the reflection was a massive crack and was thinking "how can you not see that?!?!". congrats on pristine phone, any scratches on the back? how did you receive the phone? was it with screen rotator or plastic sleeve?
[Galaxy S6 Edge General] Duna92:
Nope not on the back either nor the metal sides. I pre-ordered it through my ex-operator and they mailed it this week and I received it on Friday. It was wrapped in a rubbish plastic sleeve which got me fearing for the worst.
[Galaxy S6 Edge General] avenging:
Talal why didn't you open your box in store in jarir?
[Galaxy S6 Edge General] bricky23:
So if you have to look that close in just the right light, and people can't see it because of this, is it really that bad that it needs returned? If i need a microscope to see them, i will keep mine. As that is not how i use my phone.
[Galaxy S6 Edge General] wase4711:
OCD runs rampant with cell phone users..If you have to study it that closely to see some fine microscratches, then return it, and move on with your life..

Don't you think that after using it for a few days, you're gonna have some scratches on it anyways???????

This is a cell phone, not a object to worship..
[Galaxy S6 Edge General] Kur0ya:
yep very true, if you can't see it with the naked eye, its acceptable as it doesn't affected the picture.

Talking about objects to worship, wase4711 lady in your avatar is definitely I would worship!!:good:
[Galaxy S6 Edge General] skivnit:
While i agree on the ocd part, I believe they should have said it's a feature 'scratched screen' or at least aknowledge the problem, you're paying top dollar for a phone, it should be 'new'

Sent from my SM-G900F
[Galaxy S6 Edge General] danny_and_2:
I live in Denmark & got my phone today from Telia, a Galaxy S6 Edge 64GB Black Sapphire.

Unfortunately I have 2 "air bobbles" under my screen & some minor (nothing serious) scratches.

According to them Samsung give exchange units if your phones is not older than 7 days, however that dosen't help when its sold out everywhere lol. :silly:

Their superior also told them, that so far in nearby stores that there have been 4 similar cases until now.

Anyways, I get to keep my Edge until they recieve next batch in the upcommin week - then I get to swap to a hopefully perfect device. :good:
[Galaxy S6 Edge General] VICosPhi:
My original S6 edge black 128GB on Tmobile US came with several diagonal screen scratches and spiderweb scratches. I call tmobile and they sent me a replacement. The replacement has warmer whites and has no visible diagonal scratches, it still has million(figure of speech) spider web scratches all over that you can see in sunlight. I still believe this is a design limitation of S6 edge so I am going to keep my replacement.

As some people said here, no one has posted a flawless scratch free pic yet. I still think Samsung needs to step up but I am fine keeping my spiderweb S6 edge for now, life is short :)
[Galaxy S6 Edge General] DanBarne:
Picking my 64gb Gold/platinum up tomorrow

Well i've read this thread from start to finish and have become increasingly more nervous by the post. Looks like this could be close to effecting every device. Under the right lighting conditions I have a suspicion that everyone will find those scrathes. If this is the case. What is the answer? If it is a manufacturing side effect then should we get a reduced price for the phones and If it is a manufacturing fault does the same apply or do we get a flawless device when they manage to get them out of the factory. I may be able to live with these additional asthetics for a reduction in the buying price but I would also love to have a flawless representation of my £700+ U.K Sterling

Dan
[Galaxy S6 Edge General] jah:
I have used my S6E in the same conditions as.my Note 4 and M9 and see no discernable difference in the screen, except resolution colours and speed is superior with the S6E. I also have a Note Edge and again see no obvious difference in naked screen quality. Next week I'll have my screen protector on my S6E and then I'm sure I won't notice minor faults if they really are there.
[Galaxy S6 Edge General] demonwind:
Only a problem because some phones are scratched and others aren't.

If anyone doesn't care about scratches I'd be glad to swap phones!
[Galaxy S6 Edge General] DanBarne:
What concerns me most is what i have read about the quality of the panels and whether these issues with both models are going to start appearing on the seemingly unaffected devices. yellows and greens and pinks being overly apparent at some point in the not too distant future outside of the stores 14 day cool off. the unneeded time being spent on the customer service merry go round trying to get a replacement sent for an issue that will undoubtedly be blamed on us as it was fine when we received it. there seems to be a dark cloud hanging over this once much anticipated and momentarily successful Samsung rebirth. i am a Samsung faithful and a fanboy since the beginning. i have delayed my upgrade for 6 months waiting for Sammy to release this little beauty. finally a change for the better i thought and now a bloody great big streak of sh*t smeared across my rose tinted spectacles. those pics look like Jason Vorheeze has wrapped his chainsaw in microfibre and gone on a cleaning spree at Sammy QC. If i know its there it will bug the he'l out of me and that i cannot live with
[Galaxy S6 Edge General] martinezma99:
Update to Poll with over 210 votes.

We are still at 70% no scratch to 30% scratched.

It has been a steady 70/30 since the first 10 votes.

See link below.

https://plus.google.com/+ManuelAMartinez/posts/eEFigntX751
[Galaxy S6 Edge General] r4stafari:
Got mine 64gd gold yest... found no scratches...
[Galaxy S6 Edge General] demonwind:
Ugh, makes me feel worse that the rate is actually so low. Kind of like having a rare disease.

Also makes it easier for Samsung to deny this is a problem.
[Galaxy S6 Edge General] Dan37tz:
I'm on my 3rd S6 Edge and every single one has this weird seam also! Only noticeable in sunlight and at the right angle.

I haven't heard from anybody else in this thread mention it, so does anybody else notice this but figured it's just insignificant to mention? It can't be just coincidence that I received 3 units with this exact screen "issue".

Also all 3 of my S6 edges have different color temps. Total lack of consistency for sure..
[Galaxy S6 Edge General] Jooosty:
Three different color temps, wow.

I luckily didn't have any screen scratches or a warm yellow screen.

(ATT 64 White Edge. Korea.)

Put it next to my sisters iPhone 6 and the S6 edge clearly looked brighter and whiter.

Also trying to count the pixels on this thing is near impossible :cool:
[Galaxy S6 Edge General] Gizmoe:
I said earlier I that I had no issues so here is my update. I had a verizon, made in China black 64gb. I searched the screen in every light I could and angle and did not notice anything out of the ordinary. Today was a sunny day and I went outside. That's when I noticed. The screen had weird thick lines going down the screen that looked like when gasoline is on top of water. Also noticed a bunch of really fine hairline scratches. It made me worried. So instead of trying for another edge I just settled for the normal s6 and it is absolutely free of any of this. My regular was also manufactured much later on 4/2. I also like the feel of the non edge in my hand better. Now I am loving this phone again. Also my screen does look like a better temp now. Would not have noticed if i didnt switch. Good luck to you guys in the edge realm.
[Galaxy S6 Edge General] demonwind:
Yes, you have to be out under sunlight to see the scratches. People living in London will never notice. :p
[Galaxy S6 Edge General] VICosPhi:
LOL...Samsung might be working on Dr. Evil style block the sun project to fix this issue for sunny places [emoji14]
[Galaxy S6 Edge General] rndinit0:
Still waiting to see how they will resolve this for me. If its not resolved you can be sure Ill be taking it to court.

---------- Post added at 07:32 AM ---------- Previous post was at 07:24 AM ----------

Thats quite a high rez photo. I dont see any radial micro scratches. The linear seams or grid your seeing might actually be the display.
[Galaxy S6 Edge General] turt:
Mine is a 32GB black bought in Belgium (CSC=LUX), absolutely scratch free, I was so relieved :)

Made in Vietnam 20150309
[Galaxy S6 Edge General] skinneejay:
I'll say this. When I went to best buy to return my phone for the 3rd time I was given a big **** you. The worker opened up a new one and was like wow I can see 3 scratches on this new phone. So she shows the manager and he says you can take that new scratched phone or wait until the second or 3rd batch comes in two weeks. I'm waiting. He was like I'm not going to open box after box. He was like most people will just take it. I was like really? I'm not. Then he basically told me samsung said it's a quality assurance issue and he already has 5 people like me waiting for the second and 3rd batch. No good.
[Galaxy S6 Edge General] gunslingerfry:
Wow. Finally read all 61 pages.

Mine has the radial scratches and you don't need a bright light to seem them. Just a normal incandescent seems to suffice. It definitely needs to be a direct light source. In diffuse lighting you can't see it. I'd post a picture but the only other camera is my wife's iphone 5s and the camera isn't good enough to capture it. There are scratches on the button as well and I have a warping that kind of looks like a bend in the screen top right.

It goes without saying I will be going to T-Mobile tomorrow to get a replacement.
[Galaxy S6 Edge General] Timpppa:
Bought my black S6 64GB Edge fridays. My first 2 were all scratched up as well, changed them in the store. My third one was without scratches.
[Galaxy S6 Edge General] speedysilwady:
Mine doesn't have scratches at all but I have LCD bumps beneath the glass. It looks wrinkled in some spots. Similar to the g flex. Anyone else have this issue? TMOBILE White s6 edge.
[Galaxy S6 Edge General] DanBarne:
lcd bumps and wrinkles

I noticed this on the display phones when the Samsung Rep brought the advance viewing demo devices to my local EE and at the Samsung Experience store. The coloured ones especially. Noticed quite a few imperfections around the edges and on the backs. More evidence that the conspiracy theory about re used MWC and demo phones may have some substance? Even if this is not the case these phones shouldn't have any of these faults and they are faults. Some people can live with this which I cant personally understand. Whatever you buy you want it to be pristine out of the box/on delivery. The job of giving these items a personality of scratches, dents, dings and blemishes is the job of the new owner. They cost a large stack of cash. Whether you are a multi millionaire looking to spend your spare change or lowly joe public who's had to work tooth and nail for this money is irrelevant. It should be aesthetically perfect.
[Galaxy S6 Edge General] omniabob:
I have that seem/crease also. I mentioned it in a previous post. It doesn't make a difference to the display but is definitely a concern!

---------- Post added at 09:28 AM ---------- Previous post was at 09:24 AM ----------

Yes mine has this also
[Galaxy S6 Edge General] Kur0ya:
with that said, Samsung dish out more demo units to retailers than available at MWC… :confused:
[Galaxy S6 Edge General] DanBarne:
Good point about the number of MWC units compared to retailer ones. Maybe not then. If Samsung knew about this as previous posts suggest then I feel a little insulted that nothing was said by Samsung about it before release. Maybe they thought we wouldn't want to pay £700+ if we knew there was the possibility that our devices were going to look second hand when we place it down outside on a nice sunny day or by the sounds of it inside under direct light conditions inside. By not telling us they now appear guilty of trying to hide something from us. I'm supposed to be picking mine up today if I can get to the store on time. If it's the same story for me I'll hang on until the 128gb Gold is released and try that until I get a blank canvas to scratch up myself. Anticipation is driving me mad :eek:
[Galaxy S6 Edge General] DanteSSS333:
Well, it all comes down to a pretty simple explanation: Several sites have already stated that the yield for Galaxy S6 edge screens is about 50%. Samsung didn´t expect such high demands for the Edge, and thus, had to increase the yields, which can only be achieved (in such a short time) by lowering the QA requirements. This explains everything. The fact that the issue only occurs on the S6 edge and only on the front of the device and the fact that it occurs in every country independet from the date and place of manufacturing.
[Galaxy S6 Edge General] demmo81:
Ok guys i recall i sent earlier that i dont have scratches then i noticed like hairline ones on the screen, i contacted samsunbg middle east which is located in Dubai and they infomred me that yeah we received couple of cases such as urs but it's the polishing process and as long as you can see it when the screen is on means it's ok (WHAAATTT?) I was so pissed actually and i told them you have 2 days to sort this **** out and send me a new one or i'll put it in the local news papers here and ill make a big scene which i'll do if they didnt replace my device...

See thier answer to this is its the polishing process and its fine... WTH ?????i purchased this unit directly from samsung by the way not thru telecom or anything , see attached scraches

If they didnt replace it i'll make a big issue and i dont care how much it will cost me to have a case on them but this is not right i can live with the scratches believe me but after this answer from samsung middle east ill not,.., they deserve to wake up from this **** they are in .... and really ill post this everywhere and make thier products go to the drain here in Bahrain ......
[Galaxy S6 Edge General] jamfitz86:
Right I've got some pictures of mine before it gets returned tomorrow. So that those out there who havent fully seen the issue and to show we're not being pedantic I've taken a picture of my 31 months old S3lte which, appart from the big scratch on the right of the image, you can see is in better condition than this new phone. You can see that the rear is flawless and addressed in the UK. I've also taken a picture of the double security seal showing this phone has been out the box before I recieved it. There is no doubt this is a machine finish, it's not transport damage.

The images are quite large so mods can remove them if required.
[Galaxy S6 Edge General] jah:
My S6E was fine but I also had the original security seal covered by a second one. Is this true for everyone? Mine purchased in the UK.
[Galaxy S6 Edge General] crumble6:
Has anyone tried polishing the marks out with toothpaste? I know a lot of people might be reluctant to smear toothpaste on a £700 device but, if you plan on returning it anyway, you could test a small area?
[Galaxy S6 Edge General] Kur0ya:
Thanks for the pictures. Can anyone tell me why some phones say "S6 Edge" and some don't? think someone said middle east ones don't but then its got that QA from UK…?

I don't want a phone which has got some hampshire address on it.

edit: Also, I don't think I would want a phone which has a double seal on it as it means its already been opened. If I pay full price, i would want it properly sealed with one security sticker as a minimum.
[Galaxy S6 Edge General] Mosh83:
My box was pristine with stickers, but had scratches.

Some people reported saturation and color balance problems, but I have taken pictures of white paper and it seems to be fine. How widespread is the color balance issue?
[Galaxy S6 Edge General] demonwind:
Could void the warranty and make it unreturnable.
[Galaxy S6 Edge General] WCM3:
How have people been about returning the phones due to the scratched screens/LCD bumps? I'm having the same issue on a Galaxy S6 edge I picked up on Friday. The screen has all the tiny scratches and i'm seeing multiple areas with bumps. Would like to exchange or even pick up a regular S6 if they don't have the same problem.

Thanks,

Mike
[Galaxy S6 Edge General] demonwind:
Depends on the store and the return policy. Also depends on the salesperson/manager and how much of a fuss you make. But since you already walked out of the store and it's been two days you have a lower chance of successful return since there's no way to prove the scratches were there when you bought the phone.
[Galaxy S6 Edge General] WCM3:
I think my issue was they weren't there when I originally picked the phone up. The first one they brought out I noticed it right away and asked if they had any others in the back. They said one was left and that one's screen ended up looking ok. I think the LCD bumps bother me more than the actual scratches. Oh well maybe i'll try to return tomorrow evening and see what they can do..
[Galaxy S6 Edge General] demmo81:
Ok so I got another call from samsung main office e in Dubai zed they agreed to exchange the device for me and they told me to choose any color if I want including the green , yaaayyyy by the WaY they are aware of this issue ...

Informed them that I'll open the phone in front of the staff in samsung shop to check together till I get a flawless one otherwise I don't want the phone at all. They agreed :)

anyone I the middle east do the same call the toll free number and complaint
[Galaxy S6 Edge General] Kur0ya:
they have the green available? when are you going to get a new one?
[Galaxy S6 Edge General] demmo81:
I'm not sure if they have it or not bit he said u can take the green if u want maybe still not out yet and if I found another scratched device I'll. Hold.tp mine till they have a new batch with the green ones then I'll exchange and I'll tell them that.... let's see

Sent from my SM-G925F