yashsingh1/xdaforums huggingface dataset:
[Galaxy S6 Edge General] andyshannon:
lucky for me i dont use my phone by holding a flashlight 3 inches away from my screen at all times, definitely not gonna say this is an issue for me, but i can see in those photos faint marks, the point is that in my other photos in my earlier post, under normal conditions, which i operate in 99.9% of the time, the screen looks flawless. If someone has the same kind of "scratches" as you think mine does and returned the phone over it.......woowwwww is all i gotta say.
[Galaxy S6 Edge General] jms.flynn:
Different strokes for different folk. If I drop a grand on something like this I want it perfect out the box. If scratches are there because of the way the screen is made or any other reason, manufacturing issue or not, it is still visible scratches.
[Galaxy S6 Edge General] eyc:
Thanks for going through the effort. Unfortunately, I see obvious and significant scratches/marks on the last three of your photos. Not sure if that's going to affect my purchasing decision because, as you said, it doesn't seem to affect the display under ordinary use. I'm just concerned because the demo edge units in the Best Buy store also seemed to have a dimmer screen, which I confirmed was not a result of a max brightness difference in the two models by putting it on auto. If there is a correlation between the scratches and the dimmer screen (not necessarily the scratches causing the dimness, but a single issue causing the scratches and dimness), then I need to reconsider.
[Galaxy S6 Edge General] ChronoShot:
I'm sorry, but when I drop $900 on a phone, I expect it to be perfect.
[Galaxy S6 Edge General] andyshannon:
You and I have very different ideas of what is called "significant" then. if its not visible to the naked eye under normal conditions, that's not significant to me. You can do what you want with yours but i gotta feeling if you put it under a microscope you are gonna find imperfections with something, i am keeping mine as long as it looks flawless to naked eye under normal conditions is enough for me. Best of luck but i think you aren't gonna be happy with any one you get.
[Galaxy S6 Edge General] demmo81:
I love the edge but I'm into the flat one more for me it just felt right I my hand and not sharp like the edge plus I felt the screen is more crisp in the flat galaxy s6

I was planning to change my mind and get the edge but I don't think so plus I'm sure the developers will bring all the edge screen function to the flat one in some time as both devices are same and identical
[Galaxy S6 Edge General] VICosPhi:
Thank you guys for bringing up this issue, posting pics under bright lighting and testing this out on the store demo of Galaxy S6 Edge. At this point, it is safe to assume the issue affects most if not all S6 Edges across the globe.

I was quite set to order S6 Edge but after seeing the issue, a bit concerned now and also I feel there is likely going to be less developer support for the Edge.

I am also starting to feel that this is a result of using plastic substrate, maybe a chemical/plastic/polymer engineer can chime in here but I can say I am on the edge now :P ... Well I will order one anyways and check it out to see if this issue bothers me. If it does, I will get the regular S6. Beauty lies in the eyes of beholder ...
[Galaxy S6 Edge General] bitwiser:
So sad to see a beautiful phone like the edge in a case. Why even bother with the edge if you will make it look like a regular phone covered in plastic
[Galaxy S6 Edge General] jms.flynn:
As andyshannon says in normal lighting conditions it is fine 99.99% of the time. I am sure it wouldn't even bother me because I live in cloudy miserable uk :p

The only issue is in me, I would know it is there. If I were out and about and I thought the lights were strong enough I would tilt the phone and look for it. Maybe I need help :silly: :fingers-crossed:
[Galaxy S6 Edge General] eyc:
You're missing my point. The scratches alone would not deter a purchase. But, if the scratches are causing screen dimness/washing-out or if the scratches are the result of the same underlying issue causing screen dimness/washing-out, then it obviously matters to me. You should go to a Best Buy and play the same 4K video on an edge and non-edge and look at the differences. It's pretty stark.
[Galaxy S6 Edge General] Poetique:
No, it's not safe at all, as it's possible that this is entirely a T-Mobile issue. It could also be an issue with only a certain production batch. Either way, the sample size is not nearly large enough to go throwing about terms like "all" or "global" when referencing the issue.

Until other carriers start sending out units we won't know what's what. Not to mention, unless somebody knows how things are going internationally, almost all these complaints around here seem to be coming from US buyers, so we definitely can't say it's an "across the globe" issue.

Because to the best of my knowledge glass is still glass and acts like glass.

You're flirting with disaster if you tote around a device literally encased in glass and don't protect it somehow. Unless of course you don't mind shelling out a grand every time you break the thing, but if I had that kind of money I probably wouldn't be a member of these forums. I'd perpetually be too busy driving random places in my Lamborghini (admittedly I'll still probably be around here even when that happens... too geeky not to be smh).
[Galaxy S6 Edge General] memzworld:
Fortunately mine came with no scratches or any other defects. Can't believe the bad quality control by Samsung reading about so many users with scratches!
[Galaxy S6 Edge General] K.D.M.:
Received mine scratch free. 128 gb international model.
[Galaxy S6 Edge General] Iakona:
Here are 2 pix I captured real quick. You can kinda see how deep they are. I have been racking my brain about every little thing I have done with it today but can't think of anything that is out of the norm.. Still really frustrated on how it could scratch so easy and bad.

S6 Edge
[Galaxy S6 Edge General] eyc:
Good lord. Those are some serious scratches. All I can think of is a small piece of grit/sand that was trapped in the opening seam of your jeans, which scratched the hell out of the phone as you slid it into your pocket.

Thanks for making the effort of snapping pics for us.
[Galaxy S6 Edge General] Iakona:
Np. I'm going to go exchange it tonight and hope that I don't get a pre-scratched one! I gotta give this phone another chance, it's just that good! Def gonna get a full edge to edge tempered glass shield tho!

S6 Edge
[Galaxy S6 Edge General] TheTrooper:
In Poland there is also issue with scratched screens. Yesterday (17.03.2015) I bought S6 Edge 32 GB Black in Samsung Brand Store in Warsaw. 3rd phone was good. All other was badly scratched. BTW, yesterday was the first day of selling S6 in Poland.
[Galaxy S6 Edge General] demonwind:
Solved? What do you mean. Samsung has not even acknowledged the issue yet.
[Galaxy S6 Edge General] jdunker26:
Just an update. My M9 developed some issues so I took it back to Sprint. I ended up with an Edge again. I found a very small scratch on the screen but I'm fine with it. The screen colors are great so im keeping it.
[Galaxy S6 Edge General] skivnit:
OK just spoke to some guy at samsung North Africa, he said they received an email from Samsung headquarters acknowledging the production issues for first batch and told them to tell customers to wait a bit longer. They only have white and gold edge. The black one will be here next early next week. Samsung wanted to give me the gold or white one but I prefer dark colors

Sent from my SM-G900F
[Galaxy S6 Edge General] demonwind:
What does Samsung HQ recommend for people who have a first batch defective screen?
[Galaxy S6 Edge General] Mr.Raviteja:
When will 2nd batch comes out??:confused::confused:
[Galaxy S6 Edge General] skivnit:
No idea, apparently black batch was bad, everyone is angry over here since they've been told they will get their edge yesterday.

It will be in Morocco, at least, early next week apparently.

As i said white and gold ones are available and fine, only black Sapphire suffers from bad scratched screens. At least that's what the guy from Samsung told me

Sent from my SM-G900F
[Galaxy S6 Edge General] demonwind:
Not true at all. Many people here have reported scratches on white. Gold is newer though, so not enough data.
[Galaxy S6 Edge General] duckdude555:
Sorry to disappoint, but YOU are not true at all. After searching through this entire thread, no one with a white edge has reported the micro radial scratches. One user reported "bumps" under the LCD, but that was it. In fact, this thread is full of people who have replaced their black phone with a white one, and calling it "perfect".

Looks like we might finally have an answer to this - glad to know that Samsung finally acknowledges this problem. It makes sense that this defect only effected one batch, since most of the effected black phones were all made on the same day/place.
[Galaxy S6 Edge General] Mr.Raviteja:
Yeah..Hope along with this problem other problems also will be solved (Auto-Rotation and Auto-Brightness)...Auto-Rotation might be hardware problem while Auto-Brightness might be software problem
[Galaxy S6 Edge General] demonwind:
Wrong on so many levels. Scratches have been reported on Whites, and there's NO correlation between manufacture country and date, Korea, Vietnam, March, April, all have scratches despite our best efforts to try and track this down to one bad batch.

Please stop posting.
[Galaxy S6 Edge General] duckdude555:
So what, just because I disagree with you means I should go away?

When searching this post for reports of white phones with scratches: http://xdaforums.com/search.php?searchid=360822668

All the results there show that the white phones are "pristine" and "perfect", with many users trading in their black phones to have scratch-free white ones instead.

I haven't found anything showing that the white's are effected too. I honestly encourage you to prove me wrong, but please PROVE me wrong and don't just tell me to gtfo.
[Galaxy S6 Edge General] skivnit:
True or not over here I saw 3 whites at the store took my s5 and turned on led light to inspect them they all seemed flawless

Sent from my SM-G900F
[Galaxy S6 Edge General] demmo81:
I exchanged my black with scratches to flawless white and it is perfect .....
[Galaxy S6 Edge General] Slaughter59:
As I said before, my screen is totally scratches-free. There's a little hump on the oled display, but unnoticeable except when the screen is off and on direct sunlight, so I'm fine with this.

But, since day one (04/10) i've notice a "bug": once a day, when scrolling a browser page (with lot of white) an entire pixel line "blink" another color for half a second.

I don't know how I can make a return for this problem, since it doesn't happen on demand...

Anyone else experiencing such trouble?
[Galaxy S6 Edge General] speedy2721:
I went to a Tmobile store today to see what I can do since my second one was scratched and the rep said that both Tmobile and Samsung acknowledge the issue. They put a note in my account saying I can wait another month to exchange it since there is still a chance I could get a bad one. They also said you could contact Samsung and they would replace the screen.
[Galaxy S6 Edge General] iSpammer:
Guys those scratches are caused by this cat

https://youtu.be/j_usuzGtfgg

Click thanks if i helped u
[Galaxy S6 Edge General] VICosPhi:
I cat believe it.
[Galaxy S6 Edge General] demonwind:
What? I highly doubt this. Both company lose a TON of money if they acknowledge the issue.
[Galaxy S6 Edge General] atuarre:
Don't fall for this. If you can't get a scratch free device just return it and get your money back and purchase it later. I guarantee you after you have passed out of the 14 day period and a month later when you go to exchange the device there won't be any notes on your account or you will simply be told that there are no exclusions to the policy, and then you will have absolutely no recourse.
[Galaxy S6 Edge General] demonwind:
Hah but then he has to pay restocking fee. Carrier always gets you in the end.
[Galaxy S6 Edge General] demo23019:
They can't charge you restocking fee when returning defective device.
[Galaxy S6 Edge General] Jonbo298:
I didn't notice micro scratches at first on my 64gb black Verizon S6 Edge but I was out this morning and pulled out phone in daylight and screen has a metric ton of micro scratches, an absolute eye sore. Compared it to my Note 3, none. Tried taking close shots with my old N3, a little difficult to see but it's very noticeable in person. I'll be warranty swapping it.
[Galaxy S6 Edge General] paparis13:
Went to AT&T yesterday to get the edge, 32gb.

First device: Black, No scratches, ripple under screen in two spots, larger one on top right part of screen. ATT rep saw the issue (only outdoors under sunlight) and offered a different device.

Second device: Black, No scratches, but ripple at the same location, top right part of screen.

Third device: Black, Minor scratches, same ripple on top right part of screen.

Fourth device: Ran out of black, so checked out White: No scratches, riple on top right part of corner.

The ATT staff was helpfull, and told me they will call me when new batch comes in to come and return it for a different one. They put note in my account to waive restocking fee. They were not aware of any defects with the edge, but they obviously were alerted when they saw the same defect in all the phones we opened. All phones were made in Korea btw.

Weird how the ripple was at the same location in all phones. :rolleyes:
[Galaxy S6 Edge General] bricky23:
Just got a white sprint s6 edge, and the screen is perfect.
[Galaxy S6 Edge General] dgravo:
Just returned my third device. Two with scratches all over and one with the bubble under the screen. No scratches on that one. A shame about the bubble. I am gong to wait now until they fix these issues.
[Galaxy S6 Edge General] SantinoInc:
Got my Sprint Edge 64GB in white (made in China) and it was mint.
[Galaxy S6 Edge General] nicjja:
I'd love to know if anyone got a flawless black one? Is there any? Or is the whole black batch flawed? :confused: I'd hate to get in the exchange roulette so if I get a flawed one I'll just fix the screen through warranty ;)
[Galaxy S6 Edge General] brannutz:
I have a 64Gb White Edge from AT&T, I thought the screen looked perfect when i got it.

No scratches at all on the glass.

I have had it only a few days and it started developing little bubbles between the glass and the screen. At first It looks like oil spots from your face but then they won't wipe off.

After a week of normal use the bubbles have spread all over the entire screen and can even be seen when the screen is on and the light hits it right. This looks awful and I will be trying to return it today.

It looks like some sort of coating separation under the glass and before the screen. This should not happen on a $1000 device, that boasts a beautiful screen.
[Galaxy S6 Edge General] K.D.M.:
Can you upload some pictures?

Mine is still flawless
[Galaxy S6 Edge General] eyc:
What you describe is vastly different than the common experiences here. I think you need to post a picture to show what you're talking about.
[Galaxy S6 Edge General] brannutz:
This is under the glass above the screen. The glass is flawless. I tried different lighting but it's hard to photo.
[Galaxy S6 Edge General] eyc:
Oh my f*&ing $hit. Wow. Ok. Wow. Yeah, you weren't kidding. That's absolutely ridiculous. Ridiculous. I'm speechless.

Thanks for posting.
[Galaxy S6 Edge General] brannutz:
So I just got back from the ATT store where they replaced my phone as soon as they saw the screen.

They looked at it like WTF! Said they hadn't seen that before. So it must not be too common, I must just be lucky.

Anyway I get home with my new phone and take it out into the sunlight to look for scratches and the glass is perfect. But now I notice what looks like a small pinch in the rainbow coating that is causing a small distortion circle in the rainbow pattern near the power button on the left top side of the screen. There is also a small distortion near the bottom edge of the screen.

Is this the bubble you guys were talking about? The only two phones they had left in stock had the same bubble. So I took it, since my original phone was way worse.

Should I live with this little distortion bubble or are you guys getting them replaced for this too?
[Galaxy S6 Edge General] demonwind:
Ahahhahaha......

They charge you whatever the **** they want to.
[Galaxy S6 Edge General] Mosh83:
If you can see it when the screen is on, I would return it.

I have compared several different color Edges and under the screen, under extremely bright light at a sharp angle, there are visible bumps under the screen. This has no effect on picture quality though, so it is not an issue.
[Galaxy S6 Edge General] Mr.Raviteja:
Guys is there any update regarding the scratches problem from samsung?? I mean like new batches are available etc etc
[Galaxy S6 Edge General] jaseman:
Ugggh, that is bad!

I have to ask...have you been using the fast charging capability? Did the phone get real hot if you did use this "feature"? :confused:

I wonder if this separation (or whatever you want to call it) is heat related like some of the other issues popping up in the various forums??? :eek:
[Galaxy S6 Edge General] Mr.Raviteja:
other issues popping up???..what you mean by that?
[Galaxy S6 Edge General] jaseman:
Well, it seems that excessive heat may be responsible for toasting the accelerometer which stops the screen from rotating. There is a great deal of heat generated during setup, fast charging, using the GPS. Heat will kill electronics...that's why PC's and Laptops have fans!
[Galaxy S6 Edge General] Mr.Raviteja:
Ohhh okay.....Hope all problems will be fixed soon if not BEST DEVICE SAMSUNG EVER MADE might become WORST DEVICE SAMSUNG EVER MADE due to the problems :(:(:(
[Galaxy S6 Edge General] oXunknownXo:
Got my black s6 edge 64GB yesterday and can't see anything (sunny day pictures included):

Let's hope everything goes well in the following months.
[Galaxy S6 Edge General] Jonbo298:
Both Verizon and Samsung blame me for the micro scratches and refuse a warranty swap. I'm about to just pay the $35 restocking fee and get either white or gold and bring a mag light to the store.
[Galaxy S6 Edge General] demonwind:
Dude I think your phone is fake.

No cover on front camera.

Front speaker is black instead of silver.

Misaligned rear camera.

No "Galaxy S6 Edge" label on back cover.

https://www.youtube.com/watch?v=H4ovScUEGDM

Ironic how the fake has no scratches.
[Galaxy S6 Edge General] Gizmoe:
No doubt. Looks just like the fake some guy bought off Craigslist.
[Galaxy S6 Edge General] jegley23:
mine dont have Galaxy edge label at the back and its from telco
[Galaxy S6 Edge General] Andrewtst:
Not all edition came with "Galaxy S6 Edge" label.

So far seems only USA edition print with that label.
[Galaxy S6 Edge General] Kiwi_Dude:
It's not fake FFS! Look at the first pic, the speaker grille looks silver. My S6E doesn't have "Edge" branding on the back either. The misaligned rear camera is most likely because the OIS is off, and even fake phones have glass/plastic over the front camera! I have the black 64GB version and mine is also, as far as I can tell, flawless. Oh and mine is also genuine!

Sent from the Edge.
[Galaxy S6 Edge General] Gizmoe:
I'm sure it's genuine. It's just funny that guy mentioned that because in the states some guy got ripped off and it looked just like that with only Samsung. It was supposed to be an att version and he paid 500 for it.
[Galaxy S6 Edge General] Kiwi_Dude:
Well there is the old saying... "If it seems too good to be true, it IS too good to be true"! I mean, how dumb would you have to be to think a new $1000 phone at half price could ever be genuine!? That person learnt an expensive lesson!

Sent from the Edge.
[Galaxy S6 Edge General] Gizmoe:
Yeah he was dumb for even thinking he was getting a new s6 for 500.
[Galaxy S6 Edge General] oXunknownXo:
1. The phones are not being sold with that cover on the front camera here in Spain

2. It's silver, here you have a shot with softer lightning:

3. That is related to the OIS and happens to every phone that has this mechanism/feature

4. The international version doesn't have that label, check this image from the Samsung european website:

or these 3 at MWC 2015:

or this one from the GSMArena's Review:

http://www.gsmarena.com/samsung_galaxy_s6_edge-review-1236p2.php
[Galaxy S6 Edge General] Mr.Raviteja:
What's the manufacturing date of your phone...?
[Galaxy S6 Edge General] oXunknownXo:
Phone info app says April 5th.
[Galaxy S6 Edge General] avenging:
i sincerely dont think they can clone edges now as its... well.... quite difficult lol
[Galaxy S6 Edge General] Dunc001:
I've just picked up my 64Gb Sapphire Black Edge and was really impressed with the display until I laid it down on my desk in bright sunlight, and with the screen off looking at it at an angle as the sun hits it the 'foil' of the display (behind the glass) has several 'creases' and distortions in it including one that runs pretty much the full height of the panel just to the right of centre. I took this shot of it using my M7 which shows the distortion pretty well. Does anyone else have this issue at all?
[Galaxy S6 Edge General] mellomelon45:
I have a similar issue with this as well. Mine looks like a little ripple effect on it similar to yours.
[Galaxy S6 Edge General] graffixnyc:
Got my AT&T 128GB and checked it as soon as I unboxed it. I have two scratches right by the FFC. I will be calling AT&T for an exchange,, so bummed about that
[Galaxy S6 Edge General] Gizmoe:
My edge had 2 of those creases and also a bunch of scratches. I ended up just going with a good old flat s6 and I'm happy.
[Galaxy S6 Edge General] vanessaem:
Purchased directly from a T-Mobile store April 10th. No scratches whatsoever.
[Galaxy S6 Edge General] altenae:
Same here

---------- Post added at 10:29 PM ---------- Previous post was at 10:26 PM ----------

Also had the same issues.

Did exactly the same.

Happy with normal s6
[Galaxy S6 Edge General] Mosh83:
Checked several edges and that seems to be normal. Has zero effect on picture quality though.
[Galaxy S6 Edge General] ayoshidage:
Hey guys

Got a black s6 edge 32gb brand new in the box scratched exchanged it for 64gb even more scratched . Here are the photos.

Tell me what you think
[Galaxy S6 Edge General] eyc:
Where are you located? US?

What carrier?

When were the phones manufactured? (if you have that info)

Where were the phones manufactured? (if you have that info)
[Galaxy S6 Edge General] ayoshidage:
I am located in Canada.

Carrier is: Videotron

Phone: Made in Vietnam

I did not power on the phone, because the carrier here checks to make sure, that is not used. So I cannot pull the manufacturing date, but I can assure you this was bought on April 19, 2015 in store was the last unit I bought 64GB model, the first one I bought was on pre-order on April 10, 2015 that was the 32GB model, and that came in on April 17, 2015 by mail. Both were scratched.
[Galaxy S6 Edge General] demonwind:
Why people keep insisting manufacturing defects are normal?
[Galaxy S6 Edge General] ayoshidage:
I dunno why people think this is normal its not. If you read the Samsung warranty it's clearly states to be free from manufacturing defects. This qualifies as a defect. What I'm curious to find out cuz I don't have a working model of a white edge or gold can they verify if those models are affected as well someone take some sample demo shots. All demo black edges here halve scratches.
[Galaxy S6 Edge General] hchxoom:
My black 128g from Verizon arrived today. Pristine screen, no scratches nor bubbles nor lines in any light, so those getting scratched screens are definitely not normal.