[X 2014 Q&A, Help & Troubleshooting] theideaweb:
I'm annoyed with the phone, but for very different reasons than you are. I've got a short list:

The feel is very slippery, and like you, I've dropped my phone several times as a result. I also now have chipped glass at the corner. Yes, I could put a case on it. But... why customize, then cover it? Why buy a thin phone, then have it be thicker? I've come to find out now that the original black back is nice and grippy, but the colored backs are slippery as a... yeah, those are the words.

One flagship to rule them all. I'd love to see a smaller version of this phone. I know the Moto G exists, I know the Moto E exists. Obviously neither of those fit the bill based on the lack of an AMOLED screen.

Repeat Notifications on Moto Display. Repeat Notifications on Moto Display. Repeat....

Unlocking from Moto Display gives the lock screen. Bogus.

It's not a long list, and it is one that Moto could take care of fairly easily with some good customer service (exchanging slippery backs for grippy ones, even if you are past your return date), and a few software fixes. I don't know that the one flagship issue is fixable, or at least not easily. I don't *really* expect Moto to put all the latest and greatest features into a non-flagship style phone, I just wish they would.

I haven't really seen a memory leak problem, but I haven't done a whole lot of research. I'm a 17 year veteran of the IT trenches, and while rebooting isn't a 'fix' -- it damn well gets rid of a lot of problems. When my phone gets slow, I reboot. Takes about 30 seconds. ;; shrug ;; Maybe that doesn't help with the memory issue, but as I haven't run into it, maybe it does. Should it be necessary? No. Definitely not. Is it something I can live with? Definitely.

Regarding the software problems, however I will say (and I'm guessing it won't get me lots of compliments) that the 'WHERE IS MY UPGRADE' faction does have something to do with why we often see buggy software. The phone was pretty great on KitKat, and while I do love some of the features of Lollipop, I am not sure that getting the upgrade in such a hurry was worth the bugs listed above.

I don't want to see manufacturers using "bugs" as an excuse for delaying software upgrades excessively (like coming out with the KitKat upgrade now, after Lollipop is released, yuck) but I would like to see upgrades held until problems can be fixed, while being 100% open and honest about what is delaying things. I'd love to see specific dialogs, such as "We've noticed a huge memory leak issue in Lollipop with our custom software, so we're going to sort that out first before releasing the upgrade."

For those whom an upgrade is important, I would love to see a larger scale, opt-in, beta testing opportunity where someone could actually visit a webpage or app, sign off on the fact that they know that they could lose connectivity, battery life, features, convenience, etc --- and then has access to download the latest and greatest update. Users who want the upgrades then, could have them... but without the 'right' to complain overly much if problems did arise.

Just my thoughts. Let the dispute of the validity thereof now begin.