yashsingh1/xdaforums huggingface dataset:
[T-Mobile Samsung Galaxy S6] bikerbrent:
Not a Happy Camper

I preordered my Galaxy s6 black Sapphire 128Gb (standard not edge) back on 4/4 from the Poway T-Mobile store. At this time the estimated shipping date on the T-Mobile web site was, “Orders received by 4/6 will ship on or before 4/7” for both the 128Mb and 64Mb versiions. When I got home I noticed that I was signed up for Jump at a cost of $10.00 per month. At the store, I had been led to believe it was included with the phone at no extra charge. Since in over 20 years, this S6 would be my forth cell phone, it is obvious that I do NOT change my cell phone as often as I change my underwear, so Jump is not a viable option for me. I then started a chat with T-Mobile. The chat representative I spoke with replied that, “I've completed the update to your account! I've successfully removed Jump from the line XXXX. You will receive a notification confirming the change that we have made here today” (yes I printed out this chat). To date, I have not received said notification and my t-mobile order still shows this jump charge. LIE NUMBER 1

Then on 4/6 I received a T-Mobile email stating that, “Thank you for your Galaxy S® 6 order. We are awaiting more Galaxy S® 6 shipments, and anticipate shipping your order number XXXXXXXXX between 04/18/2015 and 05/02/2015.” At this time the T-Mobile website still showed delivery, “on or before 4/7” 4/7 came and went and still no sign of delivery of my order. LIE NUMBER 2

Then on 4/8, the T-Mobile web page showed the 128Mb was available in 2 to 4 weeks (and my account showed it was backordered) and that the 65Mb version was in stock. Accordingly, I called T-Mobile and asked if the 64Gb version was available Since it was, I asked to change my order to the 64Gb version. The T-mobile rep explained that the 128Mb version was, “not really backordered and that my order should ship on the release date of 4/10.” Accordingly, I did not change the order. I also again inquired about Jump being removed from my account and was assured it would be. I also expressed my concern about the 1 year of free Netflix since it stipulated a limit of 92,000 orders and was assured it would get the offer. Well, my order did NOT ship on 4/10 and my T-Mobile still shows Jump on my order. LIE NUMBERS 3 & 4 Will have to wait and see on the Netflix.

So now the question remains, when will I actually get my black 128Mb S6 and will I get my free year of Netflix. Should I continue to wait for my 128Mb S6 or should I demand a switch to the “in stock” black 64Mb S6? I better not find out that others who ordered after I did have got their black 128Mb S6 or not get my Netflix offer as promised. I was already a little gun-shy of T-Mobile after I didn't get the rebate a different T-Mobile store promised me on my last phone, since I hadn't signed up for the right phone plan. If so, I will cancel my order and my 20+ year T-Mobile account and switch providers. I can only accept so may lies from T-Mobile!
[T-Mobile Samsung Galaxy S6] entropism:
Notice that these phones don't ship with the static cling plastic sheet on the screen/back, just that loosely wrapped plastic "envelope". I think this might be the start of the issue.
[T-Mobile Samsung Galaxy S6] se1000:
The JUMP thing is unacceptable, had this happen at a store too a few months back. Call CS and report the store.

I ordered my 128GB black S6 on the morning of, actually like 7 minutes early as soon as pre-orders opened and it still hasn't shipped. From what I can tell, it's not T-Mobile, it's Samsung, they have not delivered any.
[T-Mobile Samsung Galaxy S6] Master Loon:
Anyone see a status change to 5/1/15?????
[T-Mobile Samsung Galaxy S6] mystycs:
Yeah WTF I ordered mine day one now it's 5/1
[T-Mobile Samsung Galaxy S6] DruHill:
I noticed that as well. If they keep pushing out the shipping estimate, I may be inclined to check out the G4.
[T-Mobile Samsung Galaxy S6] zaydaboss:
Where are you guys seeing actual dates! My tmo acct doesn't have a expected shipment date at all.
[T-Mobile Samsung Galaxy S6] ducksonquack:
So I was told my 32 gig gold platinum edge would ship around 4-6 weeks but when I checked my tmobile account it says that it has been shipped! But I haven't received an email or tracking number? I'm confused.
[T-Mobile Samsung Galaxy S6] gigoypotpot:
Sign up for my ups choice to see upcoming deliveries. The notifications are usually delayed and UPS is first
[T-Mobile Samsung Galaxy S6] ducksonquack:
I have myChoice. Thing is I didn't receive a tracking number. But when I tracked it via reference using my phone number it came up and showed its being delivered today! That's crazy seeing how I was told around may!
[T-Mobile Samsung Galaxy S6] gigoypotpot:
Awesome!! Great news!
[T-Mobile Samsung Galaxy S6] iconeo:
According to the [MENTION=259357]Tmobilehelp[/MENTION] twitter account the estimated ship date for the first batch of 128gb black gs6 is 4/16.

---------- Post added at 06:57 PM ---------- Previous post was at 06:57 PM ----------

Maybe from here?

https://explore.t-mobile.com/shipping-dates
[T-Mobile Samsung Galaxy S6] bikerbrent:
According to the [MENTION=259357]Tmobile[/MENTION]help twitter account the estimated ship date for the first batch of 128gb black gs6 is 4/16.

Hope you are right about this iconeo, but I could NOT find it and tmobile twitter (but then I don't play with twitter much either).
[T-Mobile Samsung Galaxy S6] zaydaboss:
Didn't know this existed but none the less it doesn't give me a window of when I'll have my device. I ordered it the moment it was available.

Maybe from here?

https://explore.t-mobile.com/shipping-dates[/QUOTE]
[T-Mobile Samsung Galaxy S6] ducksonquack:
Phone arrived. Came in sapphire black...when they said they'd ship me the gold platinum one...Seriously about done.
[T-Mobile Samsung Galaxy S6] gigoypotpot:
:banghead::banghead::banghead::banghead::banghead:
[T-Mobile Samsung Galaxy S6] bikerbrent:
Know what you mean gigoypotpot. When I tried to change my order from a 128Mb to a 64Mb S6, T-mobile is telling me their "system" will not allow me to change my order. That I instead have to cancel original order and start over! Perhaps I should tell T-mobile that my "system" will only allow me to cancel the order AND my t-mobile system.

:banghead::banghead::banghead::banghead::banghead:
[T-Mobile Samsung Galaxy S6] gigoypotpot:
Honestly, i would threaten to cancel my line too if i were you at this point!!! That is super annoying!!!
[T-Mobile Samsung Galaxy S6] se1000:
Sigh..... I have a feeling these didn't go out today.
[T-Mobile Samsung Galaxy S6] iconeo:
Well, if they are getting them today then they shouldn't go out until tomorrow right? LG G4 looks yummy too....I still have time to cancel...
[T-Mobile Samsung Galaxy S6] Saxysaxplayer:
Welp, T-mobile called UPS and ended up refunding me for the upgrade, I ended up going to a store and getting the phone today. They've blacklisted the IMEI on the lost phone.
[T-Mobile Samsung Galaxy S6] bikerbrent:
Now T-mobile has stated, "I went ahead and did some more research and I found that we should be receiving a new shipment of phones between April 25, 2015 and May 2, 2015." In addition, whereas they were leading me to believe that they would allow me to cancel the 128Mb S6 and order the 64Mb S6, and still receive the Netflix offer, they are now saying if I don't wait until T-mobile and Samsung actually release some 128Gb phones, I will lose my Netflix! T-Mobile really SUCKS!!!! Also, since this whole sad episode is also partially Samsung's fault, at least it looks like I will get a chance to look into the LG G4 before I get my S6.
[T-Mobile Samsung Galaxy S6] pbelcomp:
Just got an e-mail from my credit card that T-Mobile has sent through the charge, so maybe it will ship tonight.

T-Mobile still shows backordered and UPS My Choice doesn't show anything yet but hopefully soon.
[T-Mobile Samsung Galaxy S6] se1000:
white or black? Nevermind just noticed you quoted yourself
[T-Mobile Samsung Galaxy S6] gigoypotpot:
S6 gold finally arrived!!

---------- Post added at 06:32 PM ---------- Previous post was at 06:28 PM ----------

Dunno why, but my pic won't attach...
[T-Mobile Samsung Galaxy S6] pbelcomp:
And....... Order status : Shipped

They have tracking number but it doesn't show up yet on UPS.

Phone should arrive tomorrow.
[T-Mobile Samsung Galaxy S6] ducksonquack:
Alright guys so I tried again...long story short. They sent me the gold platinum one finally! But it's the regular s6. Not the edge. Why is it so hard to send me what was promised to me?! Should I just stick with the gold s6?
[T-Mobile Samsung Galaxy S6] gigoypotpot:
Whatttt. Why the a6 and not the edge? What"s their excuse this time?
[T-Mobile Samsung Galaxy S6] ducksonquack:
They probably thought I said s6 and not edge. Funny. Cause all my recent messed up orders have been the edge.
[T-Mobile Samsung Galaxy S6] gigoypotpot:
:banghead:
[T-Mobile Samsung Galaxy S6] Master Loon:
Tmo just sucked the money out of my account for the 128gb black ?
[T-Mobile Samsung Galaxy S6] se1000:
:D:D:D:D:D:D:D
[T-Mobile Samsung Galaxy S6] DruHill:
Well, what do you know...they charged my CC as well. (128GB Blk S6). :good:
[T-Mobile Samsung Galaxy S6] bikerbrent:
Hey Master Loon & DruHill;

When did you originally order your black 128GB S6? Also were these the standard S6 or the S6 Edge? Inquiring minds want to know?:eek:
[T-Mobile Samsung Galaxy S6] se1000:
Mine is a Black 128GB standard S6, ordered as soon as pre-orders opened on 3/27
[T-Mobile Samsung Galaxy S6] Master Loon:
Standard black and ordered on preorder day(3/27).
[T-Mobile Samsung Galaxy S6] gigoypotpot:
I also was able to get the one year free netflix. Im happy that they honor purchase date not arrival date of the phone!
[T-Mobile Samsung Galaxy S6] se1000:
Gold actually looks quite nice
[T-Mobile Samsung Galaxy S6] DruHill:
I ordered a standard S6 the morning of 3/27.
[T-Mobile Samsung Galaxy S6] mystycs:
Anyone who was charged today had theirs ship yet?
[T-Mobile Samsung Galaxy S6] DruHill:
I received a tracking #, delivery date set for 4/22.
[T-Mobile Samsung Galaxy S6] bikerbrent:
On Friday, T-Mobile finally relented and sent me a Facebook message that I could cancel the 128Gb black S6, order a 64Gb AND still get the Netlix offer or a $107 credit on my account if the offer is not honored for the 64Gb phone. Yea, so I went ahead, told them to cancel the 128Gb, and order the 64Gb. Now today, Sunday, are you ready for this, they have now shipped my 128GB black S6 which I will receive on Thursday. 4/23 AND a 64GB black S6 which I will receive on Monday 4/20! And, this despite the My T-Mobile account page as still showing the 128Gb as being backordered and yet further down the page it shows the UPS tracking number. Obviously my former opinion that T-Mobile is a bunch of crooks is way wrong! Instead they appear to be a bunch of incompetent fools!
[T-Mobile Samsung Galaxy S6] se1000:
yesssssssssssssssssssss
[T-Mobile Samsung Galaxy S6] se1000:
FYI, my phone came with the latest "OCG" firmware pre-loaded, no need to update on the new phones it seems
[T-Mobile Samsung Galaxy S6] opieum:
Mine is also on track for the 22nd. I called in because they had screwed up my JUMP upgrade initially. Customer service as a result was able to credit some money back to me for the inconvenience due to the major delay and fact I had to place new order instead of having JUMP applied to my existing order. My experience while inconvenient initially worked out well. Hopefully I too can apply the netflix credit to my account seeing as it applies to the first 92k who apply it.
[T-Mobile Samsung Galaxy S6] DruHill:
About time!! [emoji3]
[T-Mobile Samsung Galaxy S6] se1000:
oof. The battery life isn't bad, but it's killin me since I'm coming from a Z3.
[T-Mobile Samsung Galaxy S6] FIREONHIGH:
did you all get the black 128GB ? sent the order in march,still waiting:eek:
[T-Mobile Samsung Galaxy S6] se1000:
Yeah black 128GB non-edge S6. BTW, i had to be one of the first orders through, so I'm sure yours is on it's way, keep checking
[T-Mobile Samsung Galaxy S6] FIREONHIGH:
i ordered the same ,128GB non edge black also.. have the otter symmetry and glass waiting on it for a couple weeks now,lol... thanks man:)
[T-Mobile Samsung Galaxy S6] se1000:
The first indication is a authorization on your credit card. Most if not all credit cards will show near real time authorizations. Once you see the full amount, they will be sending it out within a day.
[T-Mobile Samsung Galaxy S6] FIREONHIGH:
:good:yesss , its on the way,tuseday... i have a long fu%%ed up story about my order process,and yes , forget about it,lol that ***** is on the way!!!:cool:
[T-Mobile Samsung Galaxy S6] se1000:
Congrats!!!!!!!
[T-Mobile Samsung Galaxy S6] jayr04:
This is the first time I've did the overnight shipping and it feels good :D
[T-Mobile Samsung Galaxy S6] EVOme:
Damn this no SD card is bothering me. I need to wait on G4.
[T-Mobile Samsung Galaxy S6] blackout203:
People are now getting shipped notifications over at Reddit! http://www.reddit.com/r/tmobile/comments/30h7j8/psa_galaxy_s6_s6_edge_preorders_are_live/

Maybe I was wrong! This is crazy if they actually do ship a week and a half early. I was a long time T-Mobile customer before they launched 3G and couldn't deal with no 3G and switched to AT&T. Recently added line for T-Mobile to take advantage of their sweet international text and data plans (I have unlimited data on both AT&T and T-Mobile). Some are saying T-Mobile has done this before - regardless, this is a very pleasant surprise and reminds me of the great service they had back when I had them years ago (2004-2007 or 2008 time frame).
[T-Mobile Samsung Galaxy S6] ChronoShot:
I got a text soon after I ordered mine (128GB Black S6 Edge) saying that the estimated delivery date was 3/30. Didn't think much of it at the time (figured it didn't take preorders into account) but now I'm excited! No movement so far, but I ordered over the phone at like 8:30am central time this morning, so hopefully it ships soon!
[T-Mobile Samsung Galaxy S6] DrexelDragon:
Ugh. I ordered before those people on reddit with overnight and still "pending shipping" for me. Typical.
[T-Mobile Samsung Galaxy S6] se1000:
yeah me too
[T-Mobile Samsung Galaxy S6] DrexelDragon:
This happens literally EVERY time. Without fail.
[T-Mobile Samsung Galaxy S6] se1000:
Yup, me too. Such is life. Will be calling in if I don't see it shipped soon.
[T-Mobile Samsung Galaxy S6] DrexelDragon:
I'm still skeptical that they are even shipping them this early. Wasn't expecting it till atleast end of next week but idk.
[T-Mobile Samsung Galaxy S6] jayr04:
Order status : Shipped

Order history

Pending Shipping 03/27/2015 at 06:45:21 AM

:confused:
[T-Mobile Samsung Galaxy S6] Galactic2:
Damn it. I'm late and the 128gb Versions are backordered....

My Estimated Delivery is April 6th. If that actually happens is still better than the retail release date. Just hope i get that Netflix offer in time
[T-Mobile Samsung Galaxy S6] dipdewdog:
Here too. I think (hope?) their systems are just playing catch up and we'll all get our shipping notifications soon.
[T-Mobile Samsung Galaxy S6] verks:
I'm curious as to those that have shipping info which model they ordered. From my little observation it seems most are current customers that ordered the 64gig model.

I'm a new customer, ordered at 9:30am. I called CS and they haven't assigned me a number yet and the order is in submitted status. He didn't know that S6's were shipping today. I said I had a couple friends(you guys, LOL) that got theirs shipped already. He was surprised.
[T-Mobile Samsung Galaxy S6] kojaraty:
Ordered S6 64gb

Tmobile website seems to have problems today. I ordered the 64gb S6 and when I check the order status it says that I purchased the S6 edge 64gb.
[T-Mobile Samsung Galaxy S6] avenging:
You guys will be getting it a week early???
[T-Mobile Samsung Galaxy S6] jayr04:
Ordered white 32gb. T-Mo website says shipped but no tracking number (current customer).

Yea I've seen a few people order history say they ordered the Gold version even though gold isn't available yet.
[T-Mobile Samsung Galaxy S6] twoeleven99:
Having pre ordered multiple phones in tmo over the years I can say with confidence that they will ship you the phone way before the release date depending on the shipping method you chose.

---------- Post added at 09:34 PM ---------- Previous post was at 09:31 PM ----------

Also if you see pending don't wig out, they have shipped phones to my house overnight and I have opened the box only to check the status of my order at for it to still say pending. So don't freak out about seeing that
[T-Mobile Samsung Galaxy S6] kirdroid:
Tip for you guys...call the order status check number and the automated system will say if it's shipped or not.

(800) 672-5390

Mine says pending online but when I called the number the automated system says shipped and gave the UPS tracking number as well.

My order was for S6 regular white 64 gb.
[T-Mobile Samsung Galaxy S6] lilmikey201:
im currently with ATT my contract ends 4/15,if i preorder and get a plan on tmobile

when will i have to start paying the tmobile bill?

i dont want to be paying for 2 phones at once
[T-Mobile Samsung Galaxy S6] blackout203:
Awesome! Thanks for this. I just checked online and it's shipped. Called # and got tracking # as well. Awesome tip!
[T-Mobile Samsung Galaxy S6] verks:
Right when you activate the tmobile line. Then see when the billing period ends. You're going to overlap a bit.
[T-Mobile Samsung Galaxy S6] lilmikey201:
i dont know what to do, should i just wait till the 15th
[T-Mobile Samsung Galaxy S6] verks:
Just have tmobile pay the early term fee and your good to go. Stop in a Tmobile store and see what they offer you. Cant hurt. Plus they will answer your questions and let you know if your eligible to get you ETF paid.
[T-Mobile Samsung Galaxy S6] tenxo:
What time did you order? I ordered two 64gb overnight expedited $25 a piece shipping at 5:30pm eastern standard time. Felt system wouldn't let me add two to the same order (since was upgrading) shouldn't be $50 going to same address. I'm so impatient ha ha

Sent from my SM-G900T using AllianceR(●)m
[T-Mobile Samsung Galaxy S6] blackout203:
Jamaica! Just had ackee and saltfish this mawnin'

I ordered around 11:30 AM, 64GB White Edge, Expedited. I'd call in and see if they'll credit you one (or both!).
[T-Mobile Samsung Galaxy S6] ChronoShot:
Anyone with 128GB phones get any shipment notices?

My 128GB Edge is still pending, both on the site and by calling the number.
[T-Mobile Samsung Galaxy S6] CB620:
128 white edge shipped around 4:35pm est
[T-Mobile Samsung Galaxy S6] tenxo:
You from JAM DOWN too? Not a bad idea on asking about one credit, will wait till it arrives though, don't want some Rep. screwing up my shipment!

Sent from my SM-G900T using AllianceR(●)m
[T-Mobile Samsung Galaxy S6] verks:
Mine hasn't shipped yet. When did you order? 9:30 am for me
[T-Mobile Samsung Galaxy S6] blackout203:
Just got MyChoice message. Arrives Monday:

http://i.imgur.com/7LRhftM.png
[T-Mobile Samsung Galaxy S6] DrexelDragon:
Same here!!
[T-Mobile Samsung Galaxy S6] Ritual82:
Did not receive an email yet, but I logged in to ups my choice and it is showing as shipped as well. Still says pending on T-Mobiles end, so if anyone's still says pending, it may have shipped as well.
[T-Mobile Samsung Galaxy S6] ChronoShot:
6:37am pacific time.

I can't help but get flashbacks to the nightmare that was the 64GB Nexus 6 I ordered from T-Mobile. Ordered within 2 hours of it going up, took a month to get here.

T-Mobile sucks at fulfilling orders properly. At the very least, my order hasn't changed to backordered yet.

Edit: Spoke too soon. I looked at my UPS MyChoice, and lo and behold, there it is. Should be here Monday.
[T-Mobile Samsung Galaxy S6] verks:
Glad to see you guys getting tracking numbers. I'm still stuck with processing. Maybe because I'm a new account. They fully charged my card but that's it. My Choice says nothing. Waiting.....
[T-Mobile Samsung Galaxy S6] blackout203:
New orders sometimes do take a little longer but maybe you'll be delightfully surprised and enjoying with us on Monday or at least next week :)
[T-Mobile Samsung Galaxy S6] verks:
Good news. Finally shipped. It says next day air. I paid for Saturday delivery. We shall see.
[T-Mobile Samsung Galaxy S6] se1000:
Nothing for me yet :(
[T-Mobile Samsung Galaxy S6] osmosizzz:
mine also says next day air as well but i ordered overnight and no Saturday. Still says processing on the UPS site.
[T-Mobile Samsung Galaxy S6] verks:
Mine hasn't been picked up yet. When I go to ups.com and enter my tracking number on the right where the shipping method is listed to the right of that is a little icon that when I press it says Saturday delivery. Hope it's true.
[T-Mobile Samsung Galaxy S6] Towle:
I ordered mine around 3pm CST with next day air shipping. I haven't been charged and my status is still processing.
[T-Mobile Samsung Galaxy S6] osmosizzz:
read the next day air information and seems it'll come monday. they specify as next business day. so that'll be Monday. those who purchased with saturday delivery will likely get it tomorrow and have the weekend to play with it. I don't mind as I will need to find a way to unlock the phone as I have cricket lol. will suck to have a new phone and just not be able to use it with service for a while.
[T-Mobile Samsung Galaxy S6] verks:
I will be using mine on att. Lol. I need to unlock mine too. I just checked the ups tracking and mine will be here B4 noon tomorrow. Woo-hoo. I'm going to test tmobile as I'm considering the switch.
[T-Mobile Samsung Galaxy S6] tenxo:
Good to see you coming along to the S6...

I picked expedited, didn't see anything about Saturday. It was $24.99 and the last, fastest option...said 3/30 expected delivery at checkout, but I'm still in processing on order status.

Sent from my SM-G900T using AllianceR(●)m
[T-Mobile Samsung Galaxy S6] osmosizzz:
did you pick saturday delivery?
[T-Mobile Samsung Galaxy S6] Towle:
I take that back, I just got my "shipped" notification with a tracking number. It's showing on time for 3/30 delivery.
[T-Mobile Samsung Galaxy S6] tenxo:
Checked after seeing this. Both of mines now show shipped under order status, expedited next day. Under order history though right below that it shows pending shipping. Still no email confirmation yet with tracking.

Edit: called the order number posted earlier and it said they should arrive on, or BEFORE 3/30, interestingly as I mentioned above they rung up as two separate order with different order numbers, but both have the same tracking. So as I thought they double charged me expedited shipping for one package!
[T-Mobile Samsung Galaxy S6] kojaraty:
You can check the tracking number by going to UPS.com under track by reference, then put your phone number in the Shipment Reference box in this format XXXXXXXXXX you should be able to see the tracking number if it is shipped.
[T-Mobile Samsung Galaxy S6] Galactic2:
128gb white S6 still in process. I guess I ordered too late.
[T-Mobile Samsung Galaxy S6] dhaliwal925:
Hi guys!

I pre-ordered the Sony Xperia Z3 last year with T-Mobile, and had the same notifications. T-mobile doesn't really have a proper pre-order system so they let you "Buy Now" and the automated system says that it has shipped, but you will soon get a notification saying that the phone is on backorder - until of course it really ships.

That being said I also put in my order today! :D
[T-Mobile Samsung Galaxy S6] brucipher:
I got an email from T-Mobile with my tracking number!

I just did ground shipping, and according to ups my phone will arrive on Tuesday 3/31. I am okay with that :)
[T-Mobile Samsung Galaxy S6] dagodsha:
Tracking Detail

AAAHelpPrint Share

Nah, they are really sending them out early.

Updated: 03/28/2015 8:18 A.M. Eastern Time

In Transit: On Time

Delivered

Business

Day(s) Left 1

Scheduled Delivery:

Monday, 03/30/2015, by 3:00 P.M.(by end of day for residential deliveries)

Last Location:

Arrived - Laurel, MD, United States, Saturday, 03/28/2015
[T-Mobile Samsung Galaxy S6] osmosizzz:
Wow so we get a year of Netflix and the phone almost 2 weeks before everyone else. Go tmobile lol.