[Windows Phone 8 Q&A, Help & Troubleshooting] vincenthnkf:
Sorry, Microsoft recovery tool 1.0.4 might only designed for Nokia phone at the moment. Or

Try unplug your phone and click on My phone was not detected as microsoft suggested and then select your device. or when you plug your phone, push at the same time volume down , camera and power key 10 second, after vibration, release power key

You can try HTC flash software as well. Maybe it works.

I am not a Pro at all, but in the troulesshooting log file below, i do only see: 'www.caresuite.nokia.com'.

Information | ReadLatestAppVersion()	END |

2015-02-14 05:56:31Z | 9056 (WindowsPhoneRecoveryTool) | 0x00000005 | WindowsPhoneRecoveryTool.exe | Microsoft.WindowsPhoneRecoveryTool.Framework.IAsyncDelegateCommand | Error | | <!CDATA[[Microsoft.WindowsPhoneRecoveryTool.Model.Exceptions.AutoUpdateException: Checking for application auto update failed. ---> System.Net.WebException: 未能解析此远程名称: 'www.caresuite.nokia.com'

在 System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)

在 System.Net.HttpWebRequest.GetRequestStream()

在 System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

在 Nokia.FiRe.Repository.ServiceModel.FiReSoapClient.GetInstallPacketList(String string, Int32 intVal)

在 Nokia.FiRe.Repository.FiReClient.GetInstallPacketList(Int32 applicationId, Int64[]& packetIds)

在 Nokia.FiRe.Repository.RepositoryClient.GetInstallPacketList(Int32 applicationId)

在 Microsoft.WindowsPhoneRecoveryTool.LumiaAdaptation.Services.FiReService.GetAppVersion(Int32 appId, Boolean useTestServer)

在 Microsoft.WindowsPhoneRecoveryTool.LumiaAdaptation.Services.FiReService.ReadLatestAppVersion(Int32 appId, String currentVersion, Boolean useTestServer)

在 Microsoft.WindowsPhoneRecoveryTool.Controllers.AppController.IsAvailableAppUpdate()

在 Microsoft.WindowsPhoneRecoveryTool.Controllers.AppController.CheckForAppUpdate(Object parameter, CancellationToken cancellationToken)

--- 内部异常堆栈跟踪的结尾 ---

在 Microsoft.WindowsPhoneRecoveryTool.Controllers.AppController.CheckForAppUpdate(Object parameter, CancellationToken cancellationToken)

在 Microsoft.WindowsPhoneRecoveryTool.Framework.AsyncDelegateCommand`1.SafeExecute(T parameter)]]>

2015-02-14 05:56:31Z | 9056 (WindowsPhoneRecoveryTool) | 0x00000001 | WindowsPhoneRecoveryTool.exe | Microsoft.WindowsPhoneRecoveryTool.ApplicationLogic.AppBootstrapper | Error | | <!CDATA[[Microsoft.WindowsPhoneRecoveryTool.Model.Exceptions.AutoUpdateException: Checking for application auto update failed. ---> System.Net.WebException: 未能解析此远程名称: 'www.caresuite.nokia.com'

在 System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)

在 System.Net.HttpWebRequest.GetRequestStream()

在 System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

在 Nokia.FiRe.Repository.ServiceModel.FiReSoapClient.GetInstallPacketList(String string, Int32 intVal)

在 Nokia.FiRe.Repository.FiReClient.GetInstallPacketList(Int32 applicationId, Int64[]& packetIds)

在 Nokia.FiRe.Repository.RepositoryClient.GetInstallPacketList(Int32 applicationId)

在 Microsoft.WindowsPhoneRecoveryTool.LumiaAdaptation.Services.FiReService.GetAppVersion(Int32 appId, Boolean useTestServer)

在 Microsoft.WindowsPhoneRecoveryTool.LumiaAdaptation.Services.FiReService.ReadLatestAppVersion(Int32 appId, String currentVersion, Boolean useTestServer)

在 Microsoft.WindowsPhoneRecoveryTool.Controllers.AppController.IsAvailableAppUpdate()

在 Microsoft.WindowsPhoneRecoveryTool.Controllers.AppController.CheckForAppUpdate(Object parameter, CancellationToken cancellationToken)

--- 内部异常堆栈跟踪的结尾 ---

在 Microsoft.WindowsPhoneRecoveryTool.Framework.AsyncDelegateCommand`1.<>c__DisplayClass6.<SafeExecute>b__5()

在 System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)

在 MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)]]>

2015-02-14 05:56:31Z | 9056 (WindowsPhoneRecoveryTool) | 0x00000001 | Microsoft.WindowsPhoneRecoveryTool.StateMachine.dll | Microsoft.WindowsPhoneRecoveryTool.StateMachine.BaseTypes.BaseState | Information | Getting Next state of AppUpdateCheckingViewModel] (ShellState) |

2015-02-14 05:56:31Z | 9056 (WindowsPhoneRecoveryTool) | 0x00000001 | Microsoft.WindowsPhoneRecoveryTool.StateMachine.dll | Microsoft.WindowsPhoneRecoveryTool.StateMachine.BaseTypes.BaseState | Information | Conditions are met for StateStatusTransition |

2015-02-14 05:56:31Z | 9056 (WindowsPhoneRecoveryTool) | 0x00000001 | Microsoft.WindowsPhoneRecoveryTool.StateMachine.dll | Microsoft.WindowsPhoneRecoveryTool.StateMachine.BaseTypes.BaseState | Information | Next state of AppUpdateCheckingViewModel] is ErrorViewModel] |

2015-02-14 05:56:31Z | 9056 (WindowsPhoneRecoveryTool) | 0x00000001 | Microsoft.WindowsPhoneRecoveryTool.StateMachine.dll | Microsoft.WindowsPhoneRecoveryTool.StateMachine.BaseTypes.BaseState | Information | Stopped state: AppUpdateCheckingViewModel] (ShellState) |

2015-02-14 05:56:31Z | 9056 (WindowsPhoneRecoveryTool) | 0x00000001 | Microsoft.WindowsPhoneRecoveryTool.StateMachine.dll | Microsoft.WindowsPhoneRecoveryTool.StateMachine.BaseTypes.BaseState | Information | Started state: ErrorViewModel] () |

2015-02-14 05:56:31Z | 9056 (WindowsPhoneRecoveryTool) | 0x00000001 | WindowsPhoneRecoveryTool.exe | Microsoft.WindowsPhoneRecoveryTool.States.Error.ErrorViewModel | Error | | <!CDATA[[Microsoft.WindowsPhoneRecoveryTool.Model.Exceptions.AutoUpdateException: Checking for application auto update failed. ---> System.Net.WebException: 未能解析此远程名称: 'www.caresuite.nokia.com'

在 System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)