[Advantage X7500, MDA Ameo General] bogusiano:
Guys, let me tell you my most recent problem with the MicroDrive of my Dopod U1000! These are the e-mails I sent to Dopod Customer Service at Taiwan, they were very kind all the time by the way, but I solved this issue myself thanks to:

WM5Storage Version 1.73 (http://www.modaco.com/index.php?showtopic=238545)

Thank you Igor V Bozhko!

FIRST E-MAIL, I wrote, I was shocked!

Hi, yesterday while I was listening to some MP3's on my Dopod U1000 on the

car, the device freezed! That seemed very strange to me, because that was

the first time that I saw this, so I did a soft reset as usual, and when the

device entered Windows Mobile, it wasn't recognizing the MicroDrive!!!!!!!!!

I have tried everything to get my MicroDrive back to live, tried

Formatting it with the Windows Mobile utility, with the Boot Loader,

hard reset, I even tried to downgrade to

ruu_athena_dopodasia_wwe_1.24.707.3_105_6275_1.32. 00.10_108_ship!

FIRST Reply! Not very clever, but they have to cover the basics!

Dear Sir,

Thank you for contacting Dopod International.

With reference to your query,

please follow the steps below on your mobile:

Start>Setting>Format Micro Drive to fix the problem.

If you still get the same problem after format micro drive, we suggest you to repair your mobile.

Sorry for causing your inconvenience.

Please do not hesitate to email us if you have any questions.

We look forward to be of service to you again.

Thank you for your support of Dopod products and services.

Dopod

Enjoy Mobility

SECOND E-Mail I wrote:

Yes I have already tried: Start>Setting>Format Micro Drive and it doesn't work, it exits with the following error:

MicroDrive cannot be accessed.

After that I tried performing a Hard Reset and by pressing the Communication Manager button I agreed that I wanted to format the MicrDrive disk too. The unit was wiped on it's ROM part information giving me the Welcome Screen, installing again all the Extended ROM, but still the MicroDrive is not recognized.

Today when I made a soft reset after the hard reset, and I could listen to the motor of the MicroDrive being started just after the bootloader screen, but before saying Microsoft Windows Mobile.

Do you have an utility that can tell me if the MicroDrive is present and is working so we can discard a mother board problem?

Thank you!

SECOND Reply:

Dear Sir,

Thank you for contacting Dopod International.

With reference to your query,

we will provide the problem of U1000 that you mentioned to our technology department.

we will be attending to it as soon as possible and update you of the status.

Sorry for causing you any inconvenience.

Thank you for your support of Dopod products and services.

Dopod

Enjoy Mobility

THIRD E-MAIL I wrote when a brilliant idea came to me 3 days after I had suffered from this issue! I used WM5Storage:

GUYS! HUGE Update!

I have managed to access the MicroDrive on my device!!!

I have used the following program:

http://www.modaco.com/WM5torage-t238545.html

I enabled WM5Storage with the following configuration:

Read-Only Not checked

Removable Class Checked

As DKS1: / External Storage

And when I plugged it into a Windows Vista Toshiba Qosmio computer, the MicroDrive was recognized!

I am copying all the information that I had on my MicroDrive, since this information was vital!

Would you recommend me anything? Should I try formatting the MicroDrive via Windows Vista once I get out all my information?

Thank you, and I hope this helps, obviously there is something wrong with the ROM you are shipping with the Dopod U1000, I will keep you informed guys!

FOURTH E-Mail I wrote, everything is working as expected now!

Wow! I just formatted the MicroDrive using Windows Vista tools, and as soons as I Deactivated WM5Storage (By Ivar) the MicroDrive was recognized again, with any soft resets or anything at all!

This tool is great, maybe the motor of the MicroDrive was stuck or the Windows Mobile OS refused to recognize it because of a bad sector or something, but finally I have my MicroDrive working again!

Please keep an eye on this problem since I have heard of at least 6 cases like mine having the same issue, I will post this information on XDA-Developers.

Thank you and regards from Mexico City!

THE END!

Please let me know if you are in the same situation and I will try to help you out!

Regards!