yashsingh1/xdaforums huggingface dataset:
[Saygus V²] jameswxt:
Anyone email them but yet to get a reply for a long time? Its frustrating not to get a reply.. Customer support is below average :(
[Saygus V²] redeyss:
Yeah I opened a ticket 7 days ago on saygus.com and got a response 5 days ago. Responded with questions but nothing back yet so responded again tonight, still nothing. Might be one guy behind a screen fielding all the emails, probably many hundreds, the poor shlub.
[Saygus V²] kenosis:
Saygus need to hire staffs. I am also waiting for their reply for 3-4 days.
[Saygus V²] drago10029:
got you my bad, thought it was the saygus v2. :p
[Saygus V²] jameswxt:
Just to clarify... Since the manufacturing/production takes place in China, and festive period is coming (Chinese New Year)... There will be a period of time with no work done, thus further delaying the completion and thats why the stated delivery by end March.

Plus they might attend the Mobile World Congress in Barcelona and might showcase the completed and final product of Saygus V2. So just keep a lookout if there is one booth for Saygus (but I doubt so).

But I highly doubt this will be a vapourware unless demand is that... Low.. Which is quite unlikely judging by the attention it gets.
[Saygus V²] Zack.TheDark:
Dude

I'm starting to get nervous. No new news for nearly a week. Everybody having hard time contacting saygus. Their twitter nor instagram hasn't been updated since Friday.
[Saygus V²] jameswxt:
Yes. Its getting really frustrating for all of us who either pre-order or have email queries to them. I hope its just a really busy week for them.. Well, only time will tell..
[Saygus V²] frigidazzi:
We should email then with a link to this thread and they can come and answer some questions here that several people have
[Saygus V²] zakiwashi:
I emailed them over a week and a half ago. Heard nothing yet. I bet i get a sharp response when I ask to cancel!
[Saygus V²] s-lps3:
I do think that they are dealing with tons of questions and are most likely swamped with emails from around the world. Most of the spec's along with brief information are listed.

so I'm just curious what are some of the main questions people are trying to find out? If its that important why not call Saygus.
[Saygus V²] Zack.TheDark:
Not even a twitter post. We will see i guess.
[Saygus V²] esimon311:
I tweeted @ Saygus with a link to our thread. And we have a lot of questions about the V2... Hopefully someone will stop by... Worth a shot...

Check out [MENTION=799135]erice[/MENTION]simon311's Tweet: https://twitter.com/EricEsimon311/status/565892458886602755?s=09

__________________

ITS OVER 9000!!!
[Saygus V²] adamo86:
Does anyone have an idea on the amount of orders now
[Saygus V²] letinsh:
I ordered about an hour before the pre-order closed on the 7th, and my order number is 22XX.

I pre-registered and used the coupon, so only $549 for me.
[Saygus V²] limpopo:
I admit I am getting slightly cold feet about my pre-order. I expect once I factor in delivery to the UK and add VAT to it all, I am looking at around £480 for this device. I thought I should mention my doubts, since I was the first on this thread to announce my order.

£480 feels a bit high for a 32-bit ARMv7 device at this point. I sort of want to encrypt all my storage, but am worried that the performance just isn't there in ARMv7, even if Qualcomm supposedly has some open-source driver support for cryptographic acceleration (qcedev). I am not too clear exactly how things stand performance-wise with that driver on Snapdragon 801 - does anyone know? I know a big deal was made of the crypto module in SD 805 (Nexus 6 does not take advantage on stock Android because Google didn't include Qualcomm's open-source driver), which makes me concerned for the situation in SD 801.

I am also hoping to hear more about the device, perhaps even a review, before I commit myself to buying it. I need to know what the screen is like, how the camera performs, some impressions about the fit and finish of the final hardware, and maybe some other details.

I'll give it another couple of weeks before I make up my mind, but I'm tempted to just ride out this wave of early 64-bit catch-up on Android by picking up Intel's subsidy on the Asus Zenfone 2, which should be out in a similar time-frame. Feel bad even saying that as I'd love for these guys at Saygus to nail this device, which specs-wise is definitely taking things in a good direction.

Anyway, maybe I'll offer my order to someone else if there is any demand in the UK.
[Saygus V²] adamo86:
U can cancel the order even when you get the option of shipping it's States it clearly on the faq. If anyone isn't happy with the prices after certain taxes are applied
[Saygus V²] s-lps3:
On your invoice did it state the extra battery and screen protector or just the discount?
[Saygus V²] adamo86:
I don't think anyone's invoice States that
[Saygus V²] redeyss:
It's hard waiting for sure, especially seeing those beautiful renders of the M9 and reading about the S810 improvements. I think I can resist unless I see something at MWC that blows me away, ie LG G4 perhaps? Still unsure if pre orders get battery and screen protector or only "pre registered" pre orders. Kind of silly that it's unclear. Hang in there!
[Saygus V²] theleftykid:
Since the shipping is delayed again. That means I still have a chance to try the Android Lollipop on my Nokia 5110:laugh:
[Saygus V²] GuillePin:
Cancellation

Finally,today I received an email from Saygus about the refound of the purchase.

I trust no have made another wrong decision.

Everybody here is happy and trust on a company with no reputation ,who asked for your money for a non full tested device now with delays.

Can anyone tell me some opinion?
[Saygus V²] orld:
opinions first, descision last

You already made a descision, why do you ask for an opinion now?

:confused: .. strange people ... shrug...
[Saygus V²] Zack.TheDark:
Getting refund is good decision. Staying in the game is an even better decision.
[Saygus V²] orld:
err, staying as an observer, but not in the game.

the person did not have enough nerves to handle the heat.
[Saygus V²] OkayThereBud:
What the hell do you mean delayed again?
[Saygus V²] GuillePin:
Cancellation

Sincerely,I've decided to "stay outside the game" in part due a personal circumstances.Besides,I prefer to see what happens with "the beast".

I have rather time to think and decide.

---------- Post added at 10:14 PM ---------- Previous post was at 10:09 PM ----------

Perhaps I've expressed wrongly. I tried to ask if somebody shares mi opinion.
[Saygus V²] pnsdhrn:
@ s-lps3

@

I think this rep is not the authority to make the proper decision in this regard.If you contact further a higher authority you will be lucky in getting a right decision.So please don't be disappointed.Or else I think we genuine supporters of Saygus together collectively would be with you to bring them in the right path.

---------- Post added at 11:19 AM ---------- Previous post was at 11:06 AM ----------

Why do you need an opinion now as you already have decided.You are free to proceed with your decision of cancellation and purchasing any other third rate phone having hyped specs at a boasted up nongenuine price and with a hyped (nondeserving) status!
[Saygus V²] alfienoakes63:
Will the camera still have OIS?
[Saygus V²] abunhyan:
Yes both of them sure:)

Any one know about the front camera ? I mean its aptures and lens wide.?

And about the back camera also !! whats the apeture of the lens and lens wide:confused:
[Saygus V²] orld:
Patience

Yes, there is few messages in this thread from people who made same decision.

If there is personal circumstances for refund - then you just don't have another option,

and someones else opinion is completely irrelevant for your situation, no need to ask.

The company acted as you would expect and refunded the money - which shows their honesty.

What I am ranting about is:

I don't see any problems with prepay - they (Saygus) were announced it several weeks in advance, so people could research and make an informed decision about giving them money. I just don't understand why over sudden such nervous breakdown over few additional weeks, and reasoning about unknown past of the company and poor PR and such.

They are engineers and tech geeks that made their dreams come true, do you expect them to be proficient in PR?

Let them do tech part, and PR will come late. In fact we can help them out with proper PR. There is already tendency to hire: source and source.

@andreas already help us a lot with PR - it is all available for us to help build and advocate for best smartphone.

They have pretty valid explanation for the delay - Chinese New Year and Camera sensor supply delayed.

They are not asking for much, and trying to come up with a gift for that - SqGl ...

so please, little bit of patience would help a lot.
[Saygus V²] kenosis:
Back camera sensor is IMX230 from Sony.
[Saygus V²] jameswxt:
Hi Orld. I totally agreed with you on each issue you pointed out. All seen to be very valid point.

In addition to that, one simply cannot rule them out just because they once had vaporware and they are seen as an unknown company.

This company have been around for years. The V phone incident is a completely different story and cannot be relate to what is going to happen to V-squared.

The V-squared is bound to create lots of hype.

Talking about communication and updates. Isn't there updates communicated to us?

To some, is it too little info? Too much? Or no info?

If you want more info, I suggest you give a call personally to the two founders and pray they will answer you.

There will only be constant updates to all of us slowly and surely. Sit back and relax.

Moreover, what is there for us to lose? We are merely waiting and giving support to them just like how Andreas is doing. Thanks Andreas.

If there is a superphone, grab it!

If there is a delay, wait for it!

If there is updates, accept it!

If there is free gift, take it!

If there is a vaporware for us?

Just move on then......... Period.

Its that simple.
[Saygus V²] Spenser46:
Just to show you that the opposite conduct is also possible:

When I watched the interview with Chad from CeBit and read what Andreas had written on his site, I decided to buy a 2nd one.

I have some background information on why the V phone never made it to the public. (Sorry, I cannot disclose that information here.)

That's why I am not worried now.

Jochen, Bonn, Germany

Edit: #2049 & #5774
[Saygus V²] kenosis:
You bought second one? Bravo! :)
[Saygus V²] frigidazzi:
The Chinese New year is a terrible excuse. Being that they knew the holiday was coming. It's not exactly a small thing when you're dealing your business to China. They should have added extra days to compensate for this from the beginning.
[Saygus V²] limpopo:
It is a matter of individual perspective.

If you are happy to spend $550 plus shipping and wait several months for an untested phone from a small company that has never shipped a phone before, based only on a list of specifications, then that is your right.

On the other hand, some people will have pre-ordered the phone in the hope that the original shipping deadline of 6-8 weeks would be achieved, and that review units would be tested around the time the phone shipped, allowing a deferral of any decision on whether to go through with the purchase (a return without restocking fee was advertised for pre-orders, in case reviews followed delivery).

Given the original shipping time-frame, people may have hoped that the phone was close to production ready. However, it is clear that there are substantial things that are not ready yet, e.g. the camera sensor isn't even shipping to Saygus yet (IMX230 ships in early April), and Saygus has still not built a full camera module containing that sensor, let alone worked on the software side. As we have seen with all smartphones, camera software is difficult to get right, and even companies with huge resources and expertise such as Samsung and Sony have struggled at times to deliver a good camera experience. Also, the suspicion is that Sony do not sell their state of the art sensor to third parties at the same time as they are trying to sell their latest smartphone. It may be happening, but let's wait and see the actual implementation.

The reality is that there should be a lot of scepticism over any new player's ability to deliver an overall quality experience, including good build quality and mature software. Saygus has itself stated its desire to move manufacturing to the USA, partly because of concerns over quality control, and its ability to service its customers (see the interview with Chad at Cebit).

To overcome scepticism, Saygus needs to deliver on its promises, and demonstrate a functioning product. It has so far failed to do that. It simply is not credible that the 6-8 week delivery estimate could have been given to pre-orderers when the phone was so far from being finished. Issues with Chinese New Year or the antenna are just excuses. This does not mean Saygus cannot turn things around, but time to market is huge for them, and time is going by.

A developer's phone without support for the latest ARM instruction set? You better get it out there while this is seen to be a minor issue. Developers enjoy having a user base. Saygus has zero name recognition, no distribution deals, and tiny production capacity. Meanwhile, it will be landing (if it does do so on May 22nd) right at the time when Samsung, LG, Sony, and HTC will be in a huge marketing push for their new phones.

As I said to begin with, there is no right or wrong here. People like the specs. Either they are optimistic and able to deal with disappointment in hopes of getting a highly functional and exclusive phone, or they are sceptical and more interested in a value proposition. Both are reasonable.
[Saygus V²] kevin6876:
^^sounds to me like you think Saygus will likely miss the 5/22 ship date too?
[Saygus V²] pnsdhrn:
Exactly James..

---------- Post added at 08:38 PM ---------- Previous post was at 08:36 PM ----------

Quidos to you,Bravo!!:):o:laugh:
[Saygus V²] limpopo:
It remains to be seen. The date itself is not so important anyway, provided the communication is good and that they eventually ship a good product.
[Saygus V²] jameswxt:
Hmm... Actually I am concern about its after-sale support. We won't have any service centre nearby in most of our countries. If there is any defect or anything needs replacement, we will have to send in via postage. And that we wouldn't know how long it will take and if it will be done properly.....

Just a thought... Because I feel having a good after-sale support is crucial...

We shall see...
[Saygus V²] pnsdhrn:
Thank you James for writing something constructive !
[Saygus V²] t3chfan:
Amen brother!

Let's put a different spin on it...

Saygus Automotive Industries announce that they are bringing out an affordable supercar, that has a better 0-60 than a Ferrari, is more fuel efficient than a VW Up, runs off petrol and diesel while also being an electric hybrid etc etc.

Everyone gets hyped over this car. They take a concept model to various trade shows and hype begins to grow. They announce pre-orders, and we all wait patiently. Then they tell us we can pre-order, so we do. Almost immediately, they take the money for this car without telling us, but hey, that's ok, coz the car is gonna be awesome, right!?!

Saygus Automotive Industries has never actually built a car before, and no-one even knows if they can tell their head gasket from their cam-shaft, and they haven't even built a test model that can drive anywhere, oh, and the delivery of the car is going to be delayed because the windscreen that was originally going to be in the car doesn't actually fit, but look! Shiny things! They will give us some really nice car mats to say sorry.

How many of us are still going to let these people 'look after' our hard-earned cash while making promises that we all know are not going to be kept?

Why have I not asked for a refund yet? Don't know. Coz there is nothing to suggest that we are going to get the phone that we have been promised on the (revised) date they say we will. But still, I have not yet asked for the refund.

I think I'm a fool.

Anyone an expert on US consumer rights? If Saygus go pop, and we've not got our phone, what comeback do we have?

I promise I'm not a hater, I'm a realist.
[Saygus V²] orld:
instant gratification

Only time will tell who is right who is wrong.

We do not have enough information to make an informed decision, so my opinion is neither better or worse then anyones else.

I have put my money in with a good faith, and will keep them there until the phone will arrive or the bad news.

Waiting and uncertainty that what kills us - but this is the part of the game we got in to.

Someone even may enjoy that ;)

But keep your instant gratification desire low, and it would be much easier to handle the waiting time.
[Saygus V²] possibilis:
That is how I see it as well. But there is one more information that worries me: original Vphone. It was turned into vaporware because it wasn't produced fast enough. This whole scenario looks like it was already played before. And this is why I am so intrigued by Spencers "background information" that he isn't able to share here. I would love to know exact difference between production 2009. and 2015. If V2 will be published by the Christmas 2015. then it just isn't worth the money anymore.
[Saygus V²] jameswxt:
Yes, I agreed with you possibilis... I was also intrigued by Spencers "background information" that he didn't share.

Hmm...

I would think that the longer it delays, even if it is officially release, chances are they are "fighting" with the other major brands.

Technology is running too fast, especially mobile. You may have the best, but few months later, someone will overtake you.

But come to think of the many unique features of the Saygue V2, I just wonder how many of these will be fully utilized by prospective user. Because these unique features are good to have but may not be essential.

Anyway, just a thought :) just another perspective.
[Saygus V²] Boom515:
Why make a point of bragging about information if you can share it? So you were either an investor or an employee/sub-contractee of Saygus (the only people who would have information with some kind of restraint to reveal it)
[Saygus V²] andreas5232:
Sorry guys that I haven't been around here for some hours, but I recently had another meeting with Chad and Chris here in Germany.

I asked them some more questions but also had the chance to take some more pictures of one of the sample devices. Yeah, I know that it's only a sample device again, but still better than nothing. ;)

To clarify the uncertainty about extra battery, screen protector and SqGl ear buds. They're all per device and NOT per order as the agent stated.

So you will definitely get those on top of every device and not only once per order!

But still the battery and proctector is only for the early (pre registered) ones.

And now lets talk about their first device. Saygus was and still is striving for the best smartphone out there. When they had been almost finished their original vphone, they needed the carrier approval from major US carriers to get the phone on their networks. Sadly the approval process took almost one year and then the device has been totally outdated, so that they decided to stop it. By developing that device they have a lot of lessons learned and gained a lot of valuable experiences on which they can rely now.

Saygus does not only want to build a smartphone, they have the vision of building the world's best and they are striving for this aim with passion!

For the SIM question:

EDIT: It's not nano SIM, it is Micro SIM. Sorry for the confusion!

aptX support: not in this version of the phone.

Sorry in advance, but I really can't keep my activities for the device at that high level, for the whole time, as I aso got family, friends, work and hobbies... ;)

So if you email me or PM me, I'll read it, but don't expect always an answer.

Im not an employee of Saygus and I've got to study and work in the meantime and my last efforts took me lots of missing sleep and work hours for travelling and writing. (4:30 AM now!)

Thanks for your appreciation and support! :)

Have a nice weekend!
[Saygus V²] abunhyan:
THATS REALY GOOD NEWS ...AND REALY APpricaite ur effort and great help:good::fingers-crossed:
[Saygus V²] kevin6876:
Nano SIM? Looks bigger than that?
[Saygus V²] kenosis:
Need to order Screen Protector and battery because I didn't pre-rrgister although I pre-ordered :(
[Saygus V²] bag123boy:
OK there is a long time before may 22 for release. So lets take this time and shift our attention for a bit. Anyone heard of "jide Ultra remix surface" another kickstarter who will be selling it for 39, so that we can help them with THEIR OS development. Anyone in for another kickstarter? Btw I will patiently wait till may.... Or until there is some news about the next nexus. :D
[Saygus V²] kenosis:
Intertesing price. I m reading about it :)
[Saygus V²] andreas5232:
Oh yeah, you're right...has been late last night. Thanks for pointing this out! :good:

It is one Micro SIM and two microSD slots.

Long explanation: They didn't use nano, because micro SIM is in the middle of those three SIM formats and can be more easier adapted.

I'm sorry, but even if I'm always trying to do my best, sometimes things go wrong.

Errare humanum est! ;)
[Saygus V²] possibilis:
Ridendo dicere verunt.

Saygus rulz
[Saygus V²] kevin6876:
Thanks Andreas!
[Saygus V²] scotth324:
Hey Andreas, you said you took more pictures. And someone said it looked bigger than nano Sim. Just wondering where the pictures are at? Thanks for all your hard work finding things out. I can't wait to have mine.
[Saygus V²] TonyStark R.I.P.:
While this is a few days old, it is still a good read

SAYGUS deadline miss explanation
[Saygus V²] frigidazzi:
Getting so used to lollipop features on my nexus 5. I hope they are quick with the release. I would hope the extra time they could use to get it working.
[Saygus V²] possibilis:
I feel so sorry for Chad and Tim when people start to nag about the design. It seems that they love that Camaro so much. It is not that bad but they are not designers as well.

More relevant question: did Saygus update their specs on the site? I don't remember fingerprint scanner being "biometric" before. Also SD capacity is 2x256 GB now. That is changed for sure.
[Saygus V²] MadBob:
No, looks exactly the same to me, the MicroSD says "Dual MicroSDXC Slots (256GB expandable storage)" if it had changed it would say (400GB expandable storage).
[Saygus V²] masterchief_2001:
Hey Saygus lovers! Will there be the double tap to wake feature implemented in the ROM? I love this feature since my Nexus 4 (but the battery drain was huge), but I dont want to miss it!

Greetings from Germany,

BJ
[Saygus V²] pnsdhrn:
eOh,let us see the baby first.Then we can know his behaviour,friend!
[Saygus V²] OkayThereBud:
I made a ticket on March 16th and its a very basic ticket. I requested why I never received the email everyone else who pre-ordered got. I assume its because I canceled my pre-order and re-ordered however why didn't they take that into consideration that I reordered? and I still have not even got a response clearing this up...

Things like this worry me because whats going to happen (if) when the device is release how are they going to handle warranty support... You can argue that its because they are getting hammered with tickets/emails, then I believe they should be putting a little bit more resources into something that I would consider important customer support/sales support...

It really doesn't make me feel good about Saygus or make me feel like a respected client.
[Saygus V²] abunhyan:
By canceling ur preorder frist time .....u missed the train my friend;)