yashsingh1/xdaforums huggingface dataset:
[Saygus V²] possibilis:
New tweet. Judging by their tweeting dynamics, we might expect some more.
[Saygus V²] Boom515:
I'd certainly hope they wouldn't announce a delay this late in the game, but nothing would surprise me. Disappointing to hear the accessories probably won't be ready with the phone, especially the WiHD dongle. I'm not sure how we are supposed to fully test the phone in the 14 day period without that thing.
[Saygus V²] shaxs:
I didnt preorder since I have been burned too many times. But man, I want this phone to happen. I am not really all that enthusiastic about any new phones coming out right now. I am rocking a LG G2. Great phone. I wish LG would make a G2 sized phone with removable battery, removable storage, and built in wireless. I dont get this race to a super thin phone. Give me some battery life!

It seems like the Saygus V2 is almost what I am asking for. I dont mind that it is thicker. I wish the screen was a tad bigger at 5.2.
[Saygus V²] chrisingrassia:
For the love of god, this.
[Saygus V²] redeyss:
Where's the shipping info? Afternoon email says.

Sent from my M8.
[Saygus V²] JabbaMac:
They said in the afternoon mountain time. We got at least a couple hours to go. Shh... this is the calm before the storm.
[Saygus V²] shaxs:
Well, I just watched the live blog for the Zenfone 2 release and oh my. If ONLY it had wireless charging.
[Saygus V²] Charlie Brown:
I can't wait for reviews I'm so excited. the best part that is this phone is successful it will force other manufacturers to really give us what we want
[Saygus V²] alpha-niner64:
Careful, we're the minority so it has to be a message that can show that functionality is better desired than having a glass sandwich and being tied to a wall, slaved to a nightly routine of charging the phone.
[Saygus V²] shaxs:
I dont care about the nightly charging (especially if it has built in wireless). I just want a phone to get through the day with moderate to heavy use.
[Saygus V²] NexVision:
WOW it looks like someone is alive over at Saygus we actually got 3 tweets today.
[Saygus V²] Boom515:
Is the new name the V Machine? Lol
[Saygus V²] Cullenator:
Dear Gmail Team:

Sorry I keep spam-refreshing my email account. I assure you that I am a real person and not a robot. Saygus said they would send their announcement in the afternoon today, so I must be notified the very second it arrives. I understand how push notifications work, but I'm sorry--they aren't fast enough.

Sincerely,

Cullenator

[Ctrl+Enter]

[F5][F5][F5][F5][F5][F5][F5][F5][F5][F5][F5][F5][F5]
[Saygus V²] halkhali83:
Doing same on Yahoo Mail
[Saygus V²] enzo ferraro:
Three Tweets & Three Times The Usual Vague Ephemera

In the law of courtroom evidence, circumstantial evidence is that from which more than one reasonable inference may be drawn in order to reach a decision on the quality of that evidence.

With Saygus, there was a delay in delivery, which may be understandable and excusable. However, the absence of any meaningful information, including "Oh boy, we got 3 tweets today" certainly leads to the inference that these people don't have a clue as to the amount of consternation they've generated among those of us who put up $$ back in February.

It's entirely possible that everybody in Utah is so incredibly busy that nobody can sit down and fire off a meaningful message to this forum, and that's one reasonable inference that you might care to consider.

A second inference is that these people are completely incompetent, and that bothers me immensely both for delivery of the phone, and for after-delivery customer service.

I've written before that I'm hanging in until next Friday, but if there's no phone in my mail box, or no legitimate email in my incoming mail, then I think you can probably--quite probably infer--that I'm asking for a refund.
[Saygus V²] Charlie Brown:
Lmao I like that..... "glass sandwich" l

Well apart from that it can cater to men for it's ruggedness and with enough color backplates to women as well.

I'm totally stoked for people to blow up YouTube! !!!
[Saygus V²] halkhali83:
Another Saygus site

It seems an old or new one that has been used to preview the contents

http://saygus.previewmyproject.com/
[Saygus V²] PXL42:
no ! your link redirects towards a WordPress website ! (tested with http://saygus.previewmyproject.com/wp-login.php )

Saygus website is http://www.saygus.com !!! others are unofficials and/or copy
[Saygus V²] halkhali83:
Samuel Rhodes confirmed this is the new site and It's currently being redesigned, that's why most of the links are not working
[Saygus V²] ryan49ryan:
According to Samuel, when I asked if the shipping details email was still on track for today, the emails are currently being sent out in batches and I should keep an eye on my inbox. Sounds like it may be out already to some preorder customers or should be soon.
[Saygus V²] Purest:
Yeah that sounds right, they do use wordpress. So I'm sure that's either an old or new one, looks old thought.
[Saygus V²] Cullenator:
Not to be rude, but has Samuel Rhodes ever been right about anything? Because I can't recall, except for all those times he's been totally wrong... :/

But I'm still watching my inbox, regardless of the fact that Samuel said so. Staying hopeful! :)
[Saygus V²] halkhali83:
He told me same thing. I asked him to send me the email details, but his reply was ''Apologies for the inconvenience, but the information wasn't passed on to our department. Sorry, but I really do not have the information''. He also added "Yes, I understand, and thank you for your patience. I will definitely get and ask for the information from our Management''

I'm 100% confident that no one has received that shipping email yet!
[Saygus V²] ryan49ryan:
Haha I do agree with you completely there! I figured any news coming from Saygus, wrong or right might be better than none!
[Saygus V²] Cullenator:
Absolutely agree, just wishing the official support channel was more reliable. We'll to take whatever we can get, though! It's better than no information at all... Except when it's worse. :)
[Saygus V²] saantiago:
Does anyone else find it strange that they have said they have 80 or 300 employees though we always seem to get Samuel Rhodes?
[Saygus V²] shaxs:
Well not promising... not a single person has said they got shipping info. If they can't even do this right, how the heck can they design a whole phone?
[Saygus V²] mastewman:
Taking it down to the wire... Technically, Saygus have till 8:41pm MT and still be 'Afternoon'...
[Saygus V²] theleftykid:
Saygus always fail to to impress us with their service and customer support. I wonder what could happen if people will complain about their device like bugs and errors. Definitely you have to wait 3 months for replacement.

---------- Post added at 02:27 AM ---------- Previous post was at 02:15 AM ----------

Here's what Rhodes says: About shipping..

We are sending the email by batches so some may get it a bit delayed. Please do keep an eye on your inbox for the email with the shipping details.
[Saygus V²] TonyStark R.I.P.:
That may come on the 19th of never:laugh:
[Saygus V²] theleftykid:
Does this mean that if you are first in the preorder there is a chance that those people from below will have their phone ship if they pay early. Preorder number from before may not be followed anymore?

---------- Post added at 02:32 AM ---------- Previous post was at 02:30 AM ----------

Told him they could have organise or done it a month ago while they get their phone ready...
[Saygus V²] mikemaddux:
If you were a bookie, what odds would you give on whether Saygus ships ANYTHING on Friday?
[Saygus V²] Jimmy_Neutron:
That's an easy one - 2/1

They either ship on Friday, or they don't. :p
[Saygus V²] kevin6876:
My guess is they'll send an email tonight, or this morning at 3am.

They still didn't live up to their word. I think this will be the first major disappointment of more to come. Something is starting to smell like beef & cheese.
[Saygus V²] nonlose:
What a long afternoon. Lol
[Saygus V²] Freaky Beanie:
11:25pm here in Eastern Canada. - 4 time zone and no email yet :(
[Saygus V²] saantiago:
By batches they meant one at a time. Manually.
[Saygus V²] tocirah1:
As the first order, I'd like to chime in that I haven't received anything either, so not even one at a time :P
[Saygus V²] kevin6876:
Not impressed at all. I'm out on Friday if nothing by then.

I've had a couple of live chats with Sam Rhodes, same lines he's been feeding everyone else. Pre-scripted lines that I'm sure he has to say. Kinda feel for the guy, must suck answering the same lines over & over.

They blew it!
[Saygus V²] alpha-niner64:
So you're like....#1?
[Saygus V²] strikelight:
The first order was in the 600's.. He was confirmed as the first orderer on Twitter I believe.
[Saygus V²] Boom515:
Well, it's nearly midnight here in Ohio. Not sure why I thought they'd get it right this time. I can't fathom what is so difficult about a shipping email.

-----

Perhaps the only person in the company that knows how to work email became ill with the same thing the twitter person had?
[Saygus V²] tocirah1:
#612 actually lol.
[Saygus V²] strikelight:
We all need to relax.. They'll send out an apology tomorrow which will make everything better, and they'll even throw in magical unicorns that fart fairy dust, I'm sure.
[Saygus V²] Purest:
Worst kickstarter ever!
[Saygus V²] Zack.TheDark:
They usually send emails late. See what happens.
[Saygus V²] BtotheT:
Why can't people just wait til Friday evening and simply shut up(unless they have an update)?

Why?:crying:
[Saygus V²] dkryder:
most of us are just waiting. but saygus said on sat that info would be sent on monday.

edit 11:08pm mountain mine arrived. usa seems to be missing?
[Saygus V²] frigidazzi:
That's what I'm thinking too. Score!
[Saygus V²] ryan49ryan:
Aw darn they were so close to getting it out on Monday after noon. I'll give them this one, someone was working late sending them at 12:10 MST!
[Saygus V²] Purest:
Looks like this is what took so long, seems like that would definitely be a pain for someone to find a courier for each country.
[Saygus V²] hormazdm:
I too got the same mail with the chipping costs.......but now what???,.........what do they expect us to do next????
[Saygus V²] pah2602:
Shipping costs, whatever.

Where's the info on how we pay it in order to secure shipment.

Any info on European shipping re taxes etc. Poor again from saygus. A little doubt creeping into this buyers mind
[Saygus V²] halkhali83:
And ?
[Saygus V²] jcgats:
A separate email will be sent within 24 hours on where to pay for the shipping cost. That's according to Samuel Rhodes.
[Saygus V²] alpha-niner64:
If I lived in Utah, I'd take Samuel Rhodes out for a pint. That's some hard work working/dealing/babysitting us.
[Saygus V²] halkhali83:
I feel disappointed because I could not get any email from Saygus. I don't know what is the problem with my account!
[Saygus V²] Loragejt:
no mail

I still don't have a single mail about shipping!I opened a ticket and still waiting for an answer!
[Saygus V²] hypoPLAsm:
Same here, no email. Asked Samuel, he answered that it will take the next 24 hours to get all the emails out.
[Saygus V²] t3chfan:
I think we all suspect that Samuel Rhodes is actually the hive mind of about 12 underpaid customer service drones in Manilla.

If there really is a single person in Utah called Samuel Rhodes, who we all talk to every time we do live chat, 24/7, then that guy is a legend. Albeit a particularly ineffective legend.
[Saygus V²] enzo ferraro:
I Apologize For Lying To Everybody

I had written earlier that I planned to hang in until May 22, and then make the big decision.

But I lied. I just made that decision.

When I found out from Saygus's latest email that it costs $42 to ship the phone to North Korea, and when I know that they have not sold a single damn phone in North Korea, but CANNOT find out how much it costs to ship my phone to Long Beach, California, then it seems more than appropriate to bail out on these incompetents.

This has been a truly dismal experience, having paid $549 for a phone that may or may not ever materialize. I must have been demented back in February. I think this latest email from Saygus just returned me to a state of normalcy.

I will ask for a full refund this morning, and hope that this has been a real learning experience, never again to be repeated.
[Saygus V²] phixeus:
Problem Solved: Delete Inquiry

On April 24th, I made the following inquiry. They followed up a couple of times telling me they were looking into it. Then on May 7th, I guess they got tired of it riding in the queue so they just deleted it. I'm pretty sure they are never going to address my inquiry again or by the time they do, I'll already have it.

"Your ticket is now solved!

Client would like to know if if the V2 had a maximum wireless charge output like traditional wired charging (.5, 1, or 2 amp)?

Rosco

Wed, 05/06/15 11:34 pm

Hello,

We are looking into this information but not sure when it will be available. I will close this ticket and email you once I have the information.

Sincerely,

Saygus Team"
[Saygus V²] Purest:
I'm in the next city over from you so I'll let you know how much it cost, maybe it's free shipping for US customers? If you care anymore to know.
[Saygus V²] Zinguy:
Old website
[Saygus V²] AdamColligan:
What's worst is the deception

For me, what's really bad here isn't just missing a self-imposed deadline to send out information. It's that Saygus seems so determined to avoid owning that failure that they gave actively deceptive language to their chat minions to use to cover it up. This chat was shortly before the pretend-America-doesn't-exist email went out:
[Saygus V²] JabbaMac:
Seems like the phones are shipping from the U.S. (if they ship) because Mexico and Canada have the cheapest rates.
[Saygus V²] kevin6876:
I noticed the same thing, Canada and Mexico are right around $20 shipping.

What is the deal with this company? Time for Chad Sayers to get on the dial and issue a public notice, if Saygus wants any attempt to reconcile the shroud of deception they've created for themselves. Own up Sayers!
[Saygus V²] TonyStark R.I.P.:
Saygus has a 800#

Has anybody called? Or is that to old school:silly:
[Saygus V²] tocirah1:
Theory: the "surprise" is an optional different display such as AMOLED or higher resolution, or maybe even QLED? Would explain how Saygus would be willing to front exchanges, as the technology is more preference than a clear upgrade.
[Saygus V²] kboya:
I've been following this thread (in all its dubious glory) for a while. I'm in the UK with order #699, which appears to be much earlier in the game than I thought! Anyway, I got the email listing the prices and, OK, <25USD shipping ain't bad and I'm still happy to go ahead even though there's no word on whether they've secured EU . What I am less happy about is that the email is just a list without any way of confirming. Checked my account, same (no)thing.

Dammit Saygus, give us a chance to say yeah and then you can begin shipping on Friday. If I have to wait until Friday Mountain Time (one of the few time zones that makes me smile) to confirm then it'll be next week before you even begin to ship mine. Waited a long time for this and an unnecessary delay is way more frustrating than those that I'll accept as necessary (ie fixing bugs, production issues and the like--those seem pretty important to me).
[Saygus V²] chrisingrassia:
Like I said weeks and weeks and weeks ago, the whole thing feels like a giant ponzi scheme....
[Saygus V²] dkryder:
i'm thinking that even if it does ship there might be a host of problems. this little dance that is happening now could be seen as silly compared to next weeks tango. p.s. to anyone who filed for a cancellation , how long before money arrived? thanks.
[Saygus V²] theleftykid:
Oh well. They just told me the shipping info will be sent before May 22nd. The hell what date it is now? So I jusy dislike the cust aupport who answered my question. Hopeless Saygus team and company.
[Saygus V²] TonyStark R.I.P.:
:laugh::laugh:

:silly:

They will have scammed every major Tech outlet out there.. Including CES.

This is no more than poorly managed.
[Saygus V²] Cullenator:
Poorly managed is a very polite understatement.

Honestly, I am getting very tired of how unreliable they are. Nothing they say is true, and they don't appear to have a plan for how this is going to work.

I'm holding on because of this: https://www.saygus.com/v2-2/ and because I think they will figure it out, even though it's going to be very painful for both of us. Oh, and because I'm order #628. But this isn't easy, and I'm afraid it won't get any easier on the 22nd.
[Saygus V²] jesamyn:
Saygus says up to 10 days to get your money back when you cancel. I had to file a dispute with my credit card company to get my money back after I cancelled, so it took around a month. I may have been unlucky.
[Saygus V²] bob90210:
Automated shipping rates

Did anyone notice that Saygus posted shipping rates for every country except the US? I suspect that Saygus simply downloaded the shipping rates from an international courier's website and sent it out.
[Saygus V²] enzo ferraro:
Saygus Phone Number

My bank statement for February 3, the date on which I charged a payment of $549 to Saygus, indicates the phone number at Saygus is 650.427.9276.

If a human being answers, and in the extremely unlikely event you get any MEANINGFUL information other than a BS stall, would you be kind enough to post something on this site.

(My order number is 1132, but I have applied this morning for a refund of my purchase price).
[Saygus V²] redeyss:
I canceled early April and got a response within 24hrs. Money back on credit card within 5 days. Your mileage may vary. Good luck!

Sent from my M8.
[Saygus V²] bob90210:
That looks like the number of their payment processor so I doubt they will be able to help.

You may want to try (801)748-1780; that's the number on their SEC filing.
[Saygus V²] abunhyan:
Saygus 24x7 Live Chat Support

Seth Parker

Support Agent

Good

Seth Parker

Hello. My name is Seth Parker, How can i help you today?

Client

Hallo

Is there is any shipping fees for USA?

Seth Parker

Yes there is, shipping inside USA will be less than 17$

Client

I bought 2 devices (V2) whats the cost fot the shipping in USA?

Seth Parker

You'll receive a personal email once the device is ready for shipping

When ready, we will contact you by email to present shipping options.

Client

Is that will be before the shipping date 22 may?

Seth Parker

Yes that is correct

Client

So it will be during next tow days i believe

Seth Parker

Yes

Client

Do u have the detailed spes about the both camera in the device like the sensor ... Lens ...aperture

Seth Parker

We are using the Sony 230 sensor for the 21 MP back camera. It is very reliable and one of the best on the market for high-end smartphones.

We should have the “down and dirty” details of the cameras from our camera manufacture this week sometime. We will keep you posted.

Client

Thats realy great :))

So shipping will be for ALL PREORDER thid frid 22 may??!

Or it will be by order number#

Seth Parker

Yes that is correct

Client

Do u think that all preorder devices will be shiped in the same day?

Seth Parker

Yes, that will be our target

Client

So for now i will check my Email for ur shipping detail before 22 may :)

Seth Parker

Yes please :)

Client

I hope i will get by today!!

Thanks for ur help :)

You rated our customer service as good.

Seth Parker

You're welcome

Send
[Saygus V²] SyCoREAPER:
Looks like a promising phone spec wise, though its body is a little bland. I hope this turns out well for those that pre-ordered. For some reason the folks on AndroidAuthority in the comments think that the entire phone is a scam
[Saygus V²] JabbaMac:
Maybe because no one has ever seen a fully functional finished product.
[Saygus V²] alpha-niner64:
I think you meant to say that you haven't seen any buyers with their phones yet. There's plenty of videos proving the phone's existence.
[Saygus V²] TonyStark R.I.P.:
Money back is clearly stated.
[Saygus V²] SyCoREAPER:
If it's a scam that doesn't mean much.

If it isn't a scam, I foresee (as much as I wish it the best) this being another disaster like the OPO
[Saygus V²] TonyStark R.I.P.:
It is called buyer protection.

This has been discussed here countless times.

No need to rehash old conversation.
[Saygus V²] alpha-niner64:
Iono, for a startup, it could have been much worse. The key difference between 1+ and Saygus is those profit lines. 1+ operates on small profits and projected small in sustainability. No one expected 1+ to be as popular as they are now, despite that introductory price tag. In Saygus' case: we don't know how they operate yet to induce whether they'll share the same future as 1+. One things for sure, there's a big difference in a $600 phone and a $350 phone in terms in manufacturing expenses and resources for the company to reallocate.
[Saygus V²] NexVision:
Actually there is not. There are videos showing the wireless hd and a recast of the front camera with extremely minimal os usage. There are no videos at all showing the phone actually working with a SIM card. There is no evidence of a working FP reader. Basically the only thing we have really seen is the WIHD and the camera crash continuously on one of the reviews from CES. Thats were the Saygus rep comes over and says no that doesn't work yet.
[Saygus V²] SyCoREAPER:
Like I said, I would love them to take off, this thing looks awesome. The Dual-MicroSD i find particular interesting (since I rip all of my CDs into FLAC files)
[Saygus V²] NexVision:
However OnePlus did manage to ship on time and also were very active prior to shipping answering questions and posting full device videos. What happened next was a utter joke. However Saygus has said we will start as a utter joke so anything we do seems like a huge step forward.
[Saygus V²] alpha-niner64:
IIRC, they said at MWC that the FP sensor was still being handled by Synaptics. I work with Synaptic driver enough times to know they take a long time to get anything done cause they have lots of products. T

You make good points on the other things like radios. I'm hesitant to claim anything yet because I don't know enough about Power control to induce how hard it could be(or easy) to craft circuitry that can handle and distinguish that many different frequencies using their supposed fractal-antenna approach.

On top of this, what about that reddit thread where someone in Utah got in touch with Chad?
[Saygus V²] NexVision:
I haven't seen that one unless you are talking about the liar who said they offered him a job. Another worry I have seen thrown around many times by Saygus is they wanted the carrier use information to fine tune the device. Which makes no sense at all and it was clearly an attempt to gather sales data in a effort to help them convince carriers to take them on.

Another big problem is they basically announced they were bought on twitter by stating I got permission to tell you the phones will ave a new logo. (don't quote my wording) problem I have with this is if they were prepared to ship on the 22nd but phones will come with new logo that means multiple items have to rehit the production line or packaging stages. That is assuming they can get the logo and location approved by legal printed onto device and packaged. Very little time to accomplish these things. Oh yeah lets add in there in house tweeter who apparently has a the bubonic plague because they have been sick for months.
[Saygus V²] dkryder:
i have been thinking about that new logo thing as i read around and i would guess it would be just the V2 changed to V². the hype pretty much about nothing.
[Saygus V²] kevin6876:
Smells like one big sh!t sandwich has been dealt to all us pre-orders?