yashsingh1/xdaforums huggingface dataset:
[Saygus V²] sheriffa:
I would happily pay $1,000 but I need some basic assurances that I would demand from any other mobile manufacturer.

One of the biggest selling points is the external battery. I was in NYC for work yesterday and I went through 2.5 batteries on my S4 GPE. So my question is where can I buy an external battery? I'm not ordering the phone till I can order the batteries at the same time.

I drop my phone on average once a week. I don't care if the manufacturer states it has Gorilla Glass Version 234234, I'm putting this in a case. Where do I buy that from?

All mobile manufacturers offer 1 year warranty. I did not see that stated anywhere, could be an over site on my part.

Lastly I need to see real world battery consumption statistics. Saygus needs to get this into the hands of some journalists to get them to review it, that will increase hype. Or get it into anyone's hands who can give an honest review after using it for a few days.

Once these terms are met you will get my $$$$. I may even buy two.

So at this point I am waiting for release of this phone and this forum to start giving reviews.

RANT

I am very upset that Samsung took away the GPE edition with the S5 and then with the S6 took away the removable battery. What the deuce!!! I've never owned a phone for more than a year. At this time I'm currently on month 19 of my S4 GPE. I will stick with this for 36 months until I get my removable battery. A phone can have every single bell and whistle in the world but if I have no power it is a paper weight.

Thanks for letting me vent
[Saygus V²] guent_peer:
[MENTION=4108126]sheriffa[/MENTION]

Concerning warranty: https://www.saygus.com/faq/saygus-warranty-return-and-service-policy/
[Saygus V²] sheriffa:
As I said, "over site"

One question on the due diligence checklist crossed off.

Thank you
[Saygus V²] Zack.TheDark:
Orlando Fl USA here. I preordered so they going to give extra battery for me.
[Saygus V²] frigidazzi:
So at the end of MWC I emailed Saygus and expressed my concerns that there appears to be nothing new working from the CES demo with the hardware and asked for some input. I also pointed to this thread and expressed the concerns many of us had at the time. Now while they didn't directly answer any questions I had about the hardware working (camera, fingerprint, speakers, ect). This was their reply. So they are going to start the hype soon and they are upgrading some of the hardware... Hmm... Speculation time! I don't think it would be anything as dramatic as the processor, but that would be my dream upgrade :).

Thank you for contacting Saygus. We apologize for the delay in responding to your inquiry, we got a bit backlogged.

To answer your question:

You are right! There’s so much to hype about this phone that it boggles the imagination. Why aren’t we “hyping” then? Well, since you were so good as to write to us with your concern, I’d like to tell you a couple of our secrets. One is that we are getting ready to do just that. The hype will make the V² go viral! So, for now there’s preparation on the way so we can handle the kind of attention we’ll be getting and we’ve purposely been quiet to help our system adapt with a little bit of room for error. We do, however, apologize for causing cold feet on many of our pre-order customers. We’re not exactly coming up against Apple and Samsung and others yet. They are giants and we’d rather not stoke their fire. When the time is right, Saygus will emerge as an American Smartphone Manufacturer, expanding the dream that Apple started. Then there will be two American smartphone giants! We’d rather delay a bit and deliver the best. There are many high specs on the V² and we’ve got almost all of them ready. Only a little more time to finish the rest.

Secret number two is that in spite of our V² specifications being so high, we’re seeing about upgrading some of them before shipping. I can’t say what it is. (It’s a secret).

We did hit a few bumps and delays, but it is well worth the wait. Believe me, this is more than a smartphone. I think we should coin a new name for this type of device.

If you would like to talk to me directly, respond with your phone number, location, and a good time to call you. I’ll do my best to contact you and we can speak about details.

We thank you for your help.

The Saygus Team
[Saygus V²] redeyss:
You could try a lg g3 in the interim, big removable battery and SD card support. Little big for me so I went back to my g2 while I wait for Saygus.
[Saygus V²] possibilis:
So "Respond to them with your phone number, location, and a good time to call" urgently! And tell us the rest.
[Saygus V²] kevin6876:
^^ I'd call them. That's awesome news. Giving them you phone number and if they call says something about them being for real!
[Saygus V²] scotth324:
I can't wait to see some camera samples and battery life. Also I really hope the speakers are loud both for music and calling. I work in a really loud environment and loud speakers are a must. Have a z1 compact right now and its a great tough phone but weak speakers. Hopefully v2 is as tough as the z1 compact is for falls and such. Always listening is also a great feature I hope they integrate.
[Saygus V²] frigidazzi:
I'm kind of going the speakers are close to the m7/m8. Even the nexus 6 had loud front speakers. I just want to bit have to use crappy little Bluetooth speakers every time I'm in the shower, or cooking ect because the fan on the stove dwarfs the phone audio
[Saygus V²] kenosis:
Hopefully, secret number two is Lollipop and Processor. :)
[Saygus V²] BiffTirkle:
i got a response back from saygus.

my suggestion to them was to check this forum, and get some decent hype. maybe even a forum.

i wont post the reply, instead i will paraphrase.

apparently they will be bumping up the specs of the phone. they didnt give any further details, just that they are looking into upgrading specs before shipment.

EDIT: it looks like the time it took me to write this post (distractions), frigidazzi beat me to it. well it looks like we both got the same response.

i did suggest they open a forum and up the hype on the device. their response was absurd. check it.

"You are right! There’s so much to hype about this phone that it boggles the imagination. Why aren’t we “hyping” then? Well, since you were so good as to write to us with a concern and two good suggestions, I’d like to tell you a couple of our secrets. One is that we are getting ready to do just that. The hype will make the V² go viral! So, for now there’s preparation on the way so we can handle the kind of attention we’ll be getting and we’ve purposely been quiet to help our system adapt with a little bit of room for error. We’re not exactly coming up against Apple and Samsung and others yet. They are giants and we’d rather not stoke their fire. When the time is right, Saygus will emerge as an American Smartphone Manufacturer, expanding the dream that Apple started. Then there will be two American smartphone giants!"

anyway, the real news is the potential spec bump.
[Saygus V²] Zack.TheDark:
I have to admit; trying to go up against smartphone manufacturing giants like Samsung and Apple is a pretty tricky ordeal. You've got to play your cards right, or else they will snuff you out fast. Saygus definitely need to keep their cards close to their chest. If they have ANY hope of avoiding becoming just a cell phone company that tried- they have to go beyond what the expectations are. I was always told that if you want to succeed in a business you have to work much harder and deliver a much better service/product than the competition. If saygus is abiding by these principles of becoming the next big American smartphone company; then we can expect to see something much better than anything else out there- and to maintain dominance, they have to continue delivering that. That is the very reason I have not given up on Saygus. Because if Saygus pulls it off, plays the necessary cards that would put them above all the other smartphone companies, then we will get a smartphone that trumps all other phones in nearly every way. Because in order to trump those other smartphone companies, they've got to be holding some pretty bad-ass cards.

That very fact would be a reason to stay quiet in the media, and answer questions vaguely. The little smartphone company from Utah have something a lot worse against them than their unsatisfactory customer service. They've got multi billion dollar companies up against them.
[Saygus V²] Eagle1337:
ahahahaha did anyone else find these on amazon?
[Saygus V²] hormazdm:
yes we will have to wait for it....hope something comes up soon
[Saygus V²] t3chfan:
"This SanDisk MicroSDHC card's specifically designed for your Saygus V2!"

lololol etc.

If anyone could be bothered it would be fun to troll them by mailing and asking exactly how this version of the card has been specifically designed for the V2, would be like shooting fish in a barrel :victory:

lukec36 : Southampton,UK : V2 Order #876
[Saygus V²] kobastal:
Has anyone heard of anyone successfully canceling a preorder? I have been trying to get their attention for a week now and zero response to three attempts. It says to notify them in writing, but I can't find an address anywhere on their site. So I tried creating a ticket under the support section, but there has been no response since 5:30 A.M. eastern time on March 4. I preordered on 2/14 so my window is running out. Beginning to suspect the worst of this company.
[Saygus V²] redeyss:
I think you'll hear something soon, keep us posted on this please.
[Saygus V²] TonyStark R.I.P.:
My guess is you used PP, Google wallet or a credit card. Call whomever you used. Tell them you placed an order for an item several weeks ago and the seller is not responding to your inquiries. Ask them what you can do to prevent the sale from going through.
[Saygus V²] dragon-tmd:
Me too, no mails, no contact (and i'm a journalist). I payed using a credit card and informed my bank to cancel now. Sorry, but that is not the right way to create dreams.

I think, they will fail. The product may be good, but the rest will be alot worse. I don't wan't another OnePlusOne with lot's of promises and bad community communications.
[Saygus V²] jesamyn:
Per their own twitter, opening a ticket is the correct way:

https://twitter.com/Saygus/status/574009517521903616

Per that conversation and our own experiences, it's clearly not actually working. I opened a ticket late on March 5 and haven't gotten a response.
[Saygus V²] limpopo:
I have also opened a ticket to cancel my pre-order. I kind of need a phone within the next couple of weeks, which I didn't know when I ordered.

Gotta say though, I haven't been impressed with progress or the communications from Saygus, which have been scanty and, when they have said something, it has come across as pretty childish to me.

I really hope they can pull this off - we need a counterpoint to the thin and shiny fashion accessories being pumped out by the bigger players - but as of now it is a case of "don't tell me, show me".
[Saygus V²] frigidazzi:
Why does everyone think they only have a certain amount of time to cancel? It says you can cancel once they announce shipping. And even if you get shipment you can return for full price of you preordered.
[Saygus V²] pnsdhrn:
Good idea!

---------- Post added at 09:19 PM ---------- Previous post was at 09:15 PM ----------

Sorry to know that you are in a state of uncertainty.

---------- Post added at 09:30 PM ---------- Previous post was at 09:19 PM ----------

Unlike you a considerable number of us here are optimistic and support Saygus in whatever state they are.And we are here to discus prospective features and possibilities.

---------- Post added at 09:35 PM ---------- Previous post was at 09:30 PM ----------

Then you might have got the oppurtunity to see V2 with naked eyes!
[Saygus V²] limpopo:
I was a couple of days "late", so we shall see how that goes. I agree though, Saygus has said we can cancel once they apprise us of shipping rates, and since they also allow returns, they would presumably allow people to pull out without taking delivery.
[Saygus V²] pnsdhrn:
If you are that much doubtful you are very well free to go for any other manufacturer who can instantly and individually give assurances to your queries!

---------- Post added at 09:55 PM ---------- Previous post was at 09:40 PM ----------

Most of the things as I expected!!
[Saygus V²] Boom515:
I'm guessing the upgrade will be storage... If the offer 128gb of on-board with disk 200 gb sd card slots, then they could advertise 1/2 terabyte of storage
[Saygus V²] post_break:
I bet the secret is lollipop or 805. Although it's really late in the game to upgrade the cpu. If they did 805 it would shut up the people *****ing about how it's "old" processor is a boat anchor. Puh-lease. There just isn't a phone that can compete with what the V2 offers even with the 801 processor.
[Saygus V²] redeyss:
Yep, my thoughts exactly!
[Saygus V²] sheriffa:
Or.....I can simply wait for the reviews. No company has hired me without asking for references. I think it's fair that a consumer check a few before spending money. That is why Amazon allows us to sort by average customer review and ask questions about a product prior to purchasing it.
[Saygus V²] mastewman:
Ditto...:good:
[Saygus V²] jameswxt:
To all, please don't cancel your orders. Hold on to your orders.

We have come this far... Why give up so easily? Stay on course and you will see the outcome of a new beginning...

You will love it I am sure when the time comes..
[Saygus V²] Cullenator:
Giving them one more chance

I've canceled my request for a refund for now; I think I was overreacting to their last twitter debacle.

I can give them one more chance to keep their word and wait until the end of March... but I certainly won't give them any longer if they fail to communicate again. I hope there's more who are holding on like me, but I can't advise either way what you should do. It's clearly a bit of a risk, but I'm willing to carry that risk for another couple of weeks.

I don't think the sky is falling yet: they just aren't a very professional company yet, and don't communicate well. I can accept that for now.
[Saygus V²] jesamyn:
This has nothing to do with their product. It has to do with not wanting any part of such an unprofessional company that appears downright delusional in their representation. The phone still looks great, especially if they upgrade the processor. Unfortunately, I have no desire to do business with them because of their public face, in same way I have no desire to do business with Apple. That is my right as a consumer. I also believe that those of us who want to exercise that right should equally be able to share our experiences. Because of how they have acted, I have 0 confidence in their ability to even bring this phone to market. Because of how they have acted, I would be embarassed to have any association with them. I totally understand that others may feel differently, and that's absolutely ok. That doesn't mean that those of us having negative experiences should be told to keep quiet. There are pros and cons, and I think anyone coming for discussion should be fully aware of what they might be getting into if they chose to pre-order at this point.

I updated my support ticket earlier stating that if I hear nothing by the end of the day, I'll initiate chargeback proceedings with my credit card company.
[Saygus V²] Cullenator:
They've definitely been very sketchy; I don't blame you one bit for your decision! I agree that people need to understand what they're getting into if they pre-order.

Call me crazy (I certainly do), but from their recent communications (emails, tweets, etc) it looks to me like they are really trying, and I want to give them the benefit of the doubt. I think they will tell us something by the end of March, and that will give more clarity on what to do.
[Saygus V²] frigidazzi:
I'm kind of in the same boat as you. I almost canceled during that Twitter thing, but since there's no other phone I want out yet I'm holding on. At least until something else comes along. If the zenphone 2 comes out in usa before this phone I'll jump on that most likely. On a side note I've never liked Samsung really since the gs2 days. However, if the gs6 had a removable back and sd card I would totally be getting that. But because the green looks very sexy, but I actually really want a finger print scanner that works. I'm still hesitant about the one in the v2, but it's my only other real option right now. That plus I'm one of those people that would use loop pay, and already use Google wallet nfc when I can. I am trying to push for the days when I don't need to bring my wallet around...

However, I would still prefer this phone I just don't want to keep waiting lol.
[Saygus V²] kevin6876:
March suurrreee is a looonnnggg month! :D
[Saygus V²] Zack.TheDark:
I'm not interested in a smartphone for their exemplary customer service. I'm interested in the product. The price they are asking for this phone surprise me. But thinking about it, they haven't diluted the price with PR people, or customer service representatives, or fancy website. They are focusing their money on the one thing we want., and delivering it with an outstanding price. I know a good deal when i see one, good customer service or no. I pulled my wallet out the moment I knew of it's existence. And I'm not jumping ship because of a little bump in the road.
[Saygus V²] jimmyhauser:
I don't get all the anxiety. All based on a couple strange twitter posts? Twitter is wacky anyway. Preorders started about a month ago, they stated 6-8 weeks, and already people want to cancel? My opinion (just my opinion) is if you can't afford to lose $600 on an unproven product from a startup with a bad track record, you probably should not have preordered that product from that company to begin with.

I will admit I was slightly miffed they charged me right away (as that indeed is contrary to common industry practice). If I lose the $550, c'est la vie. I look at this as a gamble. I just hope these guys can challenge the status quo as Samsung and HTC have sold me bad luck, Motorola can't take me past late afternoon, Apple/iOS no longer just works, and Microsoft/Windows Phone is taking way too long to get serious (if they ever do).
[Saygus V²] Zack.TheDark:
Exactly my thoughts. That $550 dollars was my play money. If I get burnt, so be it.
[Saygus V²] Boom515:
I'm with the last 3 posts here...

I just won't quote all 3. We are still 20 days away from the 31st, which was the "on or about" date. People will gripe if they don't get a good working phone and people will gripe if they don't get it RIGHT NOW. I've learned from kickstarter, indiegogo and the one plus one. Crowd-funding and start-ups aren't for everyone, they take faith and patience. Luckily I doubt NEED a new phone tomorrow and if that is your reason for canceling it's unfortunate but I get it if your phone is damaged/not fully functional. But like the guy above said, a few tweets and you are ready to bail? You probably should have thought a little more before committing the money.
[Saygus V²] Zack.TheDark:
20 days sounds so far away. :D
[Saygus V²] andreas5232:
I thought that too. Hopefully this will change, as soon as we get more reliable experiences and tests from different people, not only Hands-Ons from the CES.

My first thought about the two micro-SD Slots was to have a dual-boot with Ubuntu Touch on it. Sadly I'm way to inexperienced, to make this happen by myself, but I will try to support the developers and the community as much as I can.

Together we can make this phone awesome²! :D
[Saygus V²] adamo86:
I hope an official cm rom is out for this. I can remember when I had an atrix there was a cm rom for it but some features wouldn't work like fingerprint scanner wouldn't work because it wasn't native to Android. But later it became available. So I hope a cm comes with all features working like stock
[Saygus V²] frigidazzi:
Speaking of the finger print scanner. Has anyone seen this in action? I'm not expecting it to really be that reliable.
[Saygus V²] andreas5232:
As far as I know it is not working on those pre-production devices shown at the CES and there is no video demonstrating the fingerprint reader in action available on the internet so far.

I think, we have to wait for the MWC to get a demonstration of a fully functional version, if they have some working final devices then.
[Saygus V²] adamo86:
Are they going to show case it again?
[Saygus V²] zakiwashi:
Yes there will be taxes involved. You will have done your currency conversion already and if, like me, have ordered, you will have paid between 360 and 365 for the device. You will most definitely be liable for another 72 pounds in vat plus at least 5 pound royal mail handling charge. This will not be overlooked so expect to pay it. Add this to probably 20 - 30 pound for the likely registered shipping from the US and you have spent around 460 on this handset which doesn't appear to even have a fully working prototype. As i said, my order is in, as of yesterday. No. 2128 if anyone cares. If i don't see anything promising in the next 20 days or so, I have plenty of time to cancel for a full refund, possibly more than i spent as i bought while the dollar was at a monthly low!
[Saygus V²] googlyeyedfrog:
I'm not sure what you're expecting to see in 20 days. I'm assuming they are using the pre-order money to actually finish making the phone functional, and I doubt they'll have a fully functional device in less than 3 weeks. If everyone who pre-ordered cancels in 20 days then this device will surely never be produced. They are relying on people like you to have faith in them. I would think of yourself as a risky investor.
[Saygus V²] adamo86:
They will allow customers on the last minute if the shipping cost including the vat tax etc is to much which is good I think

---------- Post added at 11:14 PM ---------- Previous post was at 10:54 PM ----------

I paid 377. 24 pounds I ordered on the 3rd. Order 939

---------- Post added at 11:16 PM ---------- Previous post was at 11:14 PM ----------

It looks like the one plus one is still a winner no tax or anything just roughly 5pound delivery.
[Saygus V²] zakiwashi:
To be fair, this is a risky investment. This company has no pedigree and only one previous device that never actually materialised. Also they have yet to answer any of the three rather pertinent questions i posed to them on three separate emails. You can understand how this bolsters my trepidation. As a previous poster has mentioned, if they don't have a fully functional end product by now, the 30th March is looking a fairly unlikely shipping date.
[Saygus V²] frigidazzi:
It took like a week for them to respond to my email fyi. But they did eventually. Still haven't responded to my second one, but that's still got a couple days I guess lol. They said they had an overwhelming reply.
[Saygus V²] redeyss:
Just chiming in here, I pre ordered last week and I'm #1774. I didn't pre register and the next day canceled through email. Was contacted within a couple hours and told if they didn't hear back within two hours they would cancel my order. On a whim I emailed back and told them I didn't understand the pre registration process and botched it, asked for the $549 price. They emailed back and agreed to refund $50 back to me. I then emailed a couple questions and haven't heard back yet (three days). So...some good and bad news, great service when trying to cancel, not so great when asking some basic questions. I really want to support this effort and like some others, have more anxiety about the phone living up to the hype more than being a risky investment.

And please XDA start a Saygus forum soon!