yashsingh1/xdaforums huggingface dataset:
[ZenFone 2 Q&A, Help & Troubleshooting] mayankggrwl:
stuck on welcome screen

hey guys first post here so bear with me. Ever since I did the ota update on my ZE551ML of android 6.0 I have been facing problems. Lags, Bugs,hangs everything. So I went into the recovery and wiped data/ factory format. Now that has created a whole set of new problems. Now my phone is stuck on welcome screen(The first screen where you select the languages). There are 3 options there of changing language, emergency call and the next button arrow but unfortunately none of them are working. All three are non responsive but if i press the volume key then the onscreen volume slider comes which is responsive with the touch as well and also If I hold the power key then I can restart and switch off as well so my touch is fine.

I tries adb and fastboot commands to flash different firmware and they all get completed successfully but still when I start the phone, the same screen shows.

Also tried flashing raw firmware using asus flash tool but still the screen is same non responsive.

Please help me on this

Asus Zenfone 2 ZE551ML

Last flashed raw file- WW_ZE551ML_2.15.40.13_20150506
[ZenFone 2 Q&A, Help & Troubleshooting] samco0088:
I purchased a Factory second ZE551ML Asus ZenFone2 yesterday. Though phone looks give overall, 6 months brand warranty is associated. Still,I doubt if it is refurbished, I.e, repaired to look as good as new. I tried ##786# , this code doesn't work on this phone. Recovery mode showed few log files (screenshot enclosed). Also, on first starting phone it showed folder creation date of 1999. Can somebody help, so that I can relax.:mad::rolleyes::eek:
[ZenFone 2 Q&A, Help & Troubleshooting] basav:
zenfone 2 ze551ml does not work after upgrading to z00a ww 2.20.40.196 through adb sideload
[ZenFone 2 Q&A, Help & Troubleshooting] krasCGQ:
Could you explain your problem?
[ZenFone 2 Q&A, Help & Troubleshooting] iamsinned06:
I'm using AOKP latest build on my z551.

How can I integrate a call recording functions whenever I make a call? Or what app to use?

The stock rom has this function..

I use the built-in sound recorder but only my voice was recorded, the other line was not.

Thanks in advance.
[ZenFone 2 Q&A, Help & Troubleshooting] pyrocide:
I restored CM13 to Stock MM and now I would like to return to CM13 w/ TWRP.

Is there a guide for unlocking, flashing twrp and reinstalling CM13 from MM stock?
[ZenFone 2 Q&A, Help & Troubleshooting] cidsantiago:
Hey guys,

i'm new here, and im having some trouble installing gapps in CM 13 =( I already made a clean install, but gapps cant download some apps. It just stucks in "downloading...". I already try some internet methods (Clear data/cache of gapps and google service, but nothing works. Someone can help me? I already tried gapps 20161010 and 20161008.

Thx for the help! =)
[ZenFone 2 Q&A, Help & Troubleshooting] pyrocide:
Is there a MM SuperZen in works or can someone point me into the direction of making a customizable TWRP flashable ZenUI based ROM built from the official MM OTA?
[ZenFone 2 Q&A, Help & Troubleshooting] matt12333:
im also stuck at battery logo after 4 colored screen for 2 days. how did u enter fastboot PLS REPLY

---------- Post added at 10:06 PM ---------- Previous post was at 09:55 PM ----------

I already replied once to this already, but dont know if posted..

Anyways im am also stuck at that irritating battery logo with question mark for 3 days already,

I did xfst and download always completes but phone doesn go to fastboot, it just get 4 colored screen for a second and then battery logo appears with question mark, how did u manage to enter in fastboot .... pls reply
[ZenFone 2 Q&A, Help & Troubleshooting] Pavamarea:
Hi, I'm trying to install Asphalt 8 Airborne in my zen2 Z00A, LL stock for some weeks and I'm having a annoying problem when the game downloads the additional pack ( almost 1200mb). When the additional download reaches the final part, it always give me a error msg and prompt to re-download, and than, this problem enter in a loop, this download never complete. I sent many emails for gameloft, but it's waste of time. Someone is having this problem too? Or know about it?
[ZenFone 2 Q&A, Help & Troubleshooting] pyrocide:
Is there a method to install twrp and root for stock marshmallow Z00a? For only the purposes of debloating it.
[ZenFone 2 Q&A, Help & Troubleshooting] Giovix92:
Yep, use this tool: http://xdaforums.com/showthread.php?t=3458145

Inviato dal mio ASUS_Z00A utilizzando Tapatalk

---------- Post added at 06:19 PM ---------- Previous post was at 06:19 PM ----------

Guys if anyone wants to root, install xposed, unlock bootloader and install twrp (and return to stock also) use this automated tool: http://xdaforums.com/showthread.php?t=3458145

Inviato dal mio ASUS_Z00A utilizzando Tapatalk
[ZenFone 2 Q&A, Help & Troubleshooting] Captain Danger:
How to get back to stock MM from a custom rom (Rooted/Xposed Installed) ?
[ZenFone 2 Q&A, Help & Troubleshooting] kman1201:
I can't check updates in resurrection remix installed in my zenfone 2. Any fix for this?
[ZenFone 2 Q&A, Help & Troubleshooting] xSmokeJumper:
Bricked?

I was updating my Zenfone 2 (Z551ML) and it took for ages. It was basically stuck on the Asus screen. I powered the phone down and tried rebooting. Won't boot, would just get stuck at the asus screen again. The bootloader and recovery modes worked, after the failed update, but today(all the previously mentioned happened yesterday) I can't get to recovery mode and while in bootloader mode the screen suddenly goes black and then back on "resetting" the mode(if i'm in fastboot mode for example the screen goes black and when it goes back on im no longer in fastboot mode but in bootloader mode instead. Also a normal powerup attempt results in an "error".
[ZenFone 2 Q&A, Help & Troubleshooting] krasCGQ:
AFAIK RR for our device doesn't support OTA.

You may want to flash RAW firmware.
[ZenFone 2 Q&A, Help & Troubleshooting] xSmokeJumper:
Okay problem solved, I wiped the cache via adb and I could boot into recovery again, then I simply flashed the stock rom, wiped cache again and rebooted. Then unlocked the bootloader, flashed twrp and then Cm13.
[ZenFone 2 Q&A, Help & Troubleshooting] xHacky:
Hey! Is there a way to make stock look like cyanogenmod? Like, installing trebuchet full working. I found something on internet, but it don't changes settings menu theme. I want full cyanogen theme if it is possible *with settings menu theme, navigation bar, statusbar, .full theme* I read on cyanogen 13 thread that it is unstable, and latest version is completely silent...no audio at all, so, i won't flash it.
[ZenFone 2 Q&A, Help & Troubleshooting] Velfess:
Solved.
[ZenFone 2 Q&A, Help & Troubleshooting] Moose321:
Hey everyone!

I used to have installed SuperZen ROM but got tired abit, wanted to try something new, so I flashed with CyanogenMod 13. Everything was OK except 1 problem. The volume of the phone was very very low, I actually hardly hear it, but the setting are all on MAX. So I flashed again with my old SuperZen ROM but sadly, the problem remained. Then I found this guide on the web: http://www.android.gs/fix-low-audio-volume-custom-roms-cyanogenmod/ but got stucked on step number 5: Up next, from the ES File Explorer app, navigate towards “/device/etc/sound” and find the file dubbed as “to3g”.. I cant find this file!

So, I kindly ask you for a good advice about what should my next step be now.

I had SuperZen edition from 2015, then went to cyanogenmod 13, meaning from android L to M. Is this possibly the cause of this?

The phone edition is 4GB model, Z00A.

Thank you all
[ZenFone 2 Q&A, Help & Troubleshooting] alan0001:
CM14 on android 7 for asus zenfone 2? Is that stable?
[ZenFone 2 Q&A, Help & Troubleshooting] xHacky:
Hello !

I can't boot to recovery !!!! I never got on it. even in first day when I bought my phone. I can boot zenfone 2 z00Ad to bootloader, where It says:

Fastboot mode

PRODUCT_NAME - ZOOA

VARIANT - ASUS_Z00A

HW VERSION -

BOOTLOADER VERSION - UNKNOWN

2 More things

SIGNING - ?

secure_boot - ?

And when I select recovery mode, hit power button, my phone restarts to bootloader and same menu again.

when I was in stock recovery this problem was too. now I flashed TWRP and I can't boot to recovery. I tried booting to recovery with adb but send me to bootloader...again.

i rooted my phone after this using temporary cwm and it worked. but you know, it's temporary

what can i do? i need recovery !!!!
[ZenFone 2 Q&A, Help & Troubleshooting] krasCGQ:
Hello!

1. Are you unlocked?

2. Are you flash the correct recovery?
[ZenFone 2 Q&A, Help & Troubleshooting] xHacky:
Hello! I solved my problem, in a percent of 50%. now I got a new one. I think my device is bricked. I can acces stock recovery now, adb, fastboot, bootloader, all. but device will not start. it is stuck in asus logo with this circle loading screen.

I flashed with adb stock rom update via adb from recovery, still stuck. I flashed boot.img, recovery.img and another files that I found in unbrick guide on xda, not working. I did all unbrick guide, got this 4 colour flag from using xFSTK downloader instead asus logo on startup, flashed another rom. I tried with asus flash tool. nothing works. What can I do?
[ZenFone 2 Q&A, Help & Troubleshooting] krasCGQ:
It's usually looping for 10-15 minutes as it prepares your system.
[ZenFone 2 Q&A, Help & Troubleshooting] xHacky:
Sir, i'll try, but yesterday I left my phone staying stuck on this stage.....from full battery it gone dead. Some hours...

Sorry for bad English!

EDIT!: Almost 1 hour and half of waiting and no signal of life. Stuck on loading boot with this circle spinning.

no reboot.... nothing. just spinning
[ZenFone 2 Q&A, Help & Troubleshooting] Alexestevao:
connector CON2001

Where to buy connector CON2001. When I was replacing my lcd using this tutorial I pulled the lcd plug without openning the connector and it came out, too. Now I have to find a new one and solder it to the board again.
[ZenFone 2 Q&A, Help & Troubleshooting] Quadro69:
Is it possible to reboot after applying update .198? The old one click tool will no longer root. It says it was successful but root checker says it's not rooted. Do I have to flash back to an older version?. Any help would be appreciated.
[ZenFone 2 Q&A, Help & Troubleshooting] mr_reaper:
Why the mobile app dont have galaxy j3. It says my device a s3
[ZenFone 2 Q&A, Help & Troubleshooting] Caeiro:
Question about the firmware update

Hello guys!

I have a Zenfone 2 (ZE551ML) and would like to clarify a question: is it safer to update the OS manually, by putting the firmware file (downloaded from Asus website) inside user's root directory (in my case, I think it is something like /storage/emulated/0/ or something else), as recommended by the Asus FAQ? Please, consider the remarks bellow and, If you have anything you would like to point out, please, feel free to do so.

Given the fact that I'm having problems with the OS, I was thinking about updating it to another version or even upgrading to Android 6, if possible.

Remarks about my case:

1. My phone is an Asus Zenfone 2 ZE551ML, but not the standard one. It is a variation with the 1.8 GHz processor (used in another model), but 4GB of RAM memory and 32GB of internal storage.

2. I bought it in Japan but, for my surprise, it came from China (I don't remember if from Taiwan or mainland China).

3. It has a WW firmware ("LRX21V.WW-ASUS_Z00A-2.19.40.18_20150612_..."), not CN or TW.

4. I have no option to automatically update the OS/firmware.

5. I SUSPECT that the current firmware was installed by the seller (but can't confirm).

6. I SUSPECT that the OS was rooted and then unrooted by the seller (or by someone else, but not me) given problems I will list bellow.

7. The OS came with an ad software installed, disguised as an search app (it took months to discover that... until then, ads would just show up randomly while using the phone)

8. Permissions requested by apps aren't saved, even if I select the option to remember the decision (in other words, every time I use an app that request permissions to read contacts, get GPS data and etc, it is requested if I want to allow that).

9. PokemonGO recognizes my phone as a rooted, even though any app I installed to test that said the OS isn't rooted.

Other remarks

10. Everytime I try uninstalling an app the phone reboots. If it is an app I installed, almost all times it doesn't get removed, if it is a pre-installed app (like the performance related apps), it gets removed.

11. My phone overheats a lot during usage (sometimes it even reboots) reaching temperatures up to 50~ degrees Celsius.

12. When I bought the phone, one year ago, I tried solving the problems with the seller, but, given the fact that the phone didn't come from Japan, It wouldn't be practical to change it and then agreed to a partial refund, while keeping the product.

13. I wasn't able to use the warranty, given the fact that I was living in Japan and the phone came from another country (the warranty is bounded to the country the phone came from).

Thank you for your attention!
[ZenFone 2 Q&A, Help & Troubleshooting] krasCGQ:
1. Reboot is necessary after updating.

2. No need. You may want to flash pre-rooted images using fastboot to get SU access.

First of all, this is ZenFone 2 General Help thread.

For your problem, please check Download mode and see what device model is. Phone model on About phone section could be faked easily by build.prop editing.

Hello~

It's safe. Just push the update to the root of the internal storage and wait for a notification to appear (if not, unplug USB cable) and update from there.
[ZenFone 2 Q&A, Help & Troubleshooting] AlaDyn172:
PROBLEM

I have an error installing a ROM, partition x not allowed.

I can't go in recovery mode + I can't open my phone to enable usb debugging.

I don't have root & and I don't have my OEM unlocked.

How can I install my ROM for Asus Zenfone GO ZC500TG? :'( :'(
[ZenFone 2 Q&A, Help & Troubleshooting] kiunx:
Need help. Lately my zenfone 2 have some issue :

- when plug to laptop or pc is not detected as mtp. even already set as mtp. It only charging the device.

- Bluetooth will work if device is restarted every time.

- Bluetooth connected to device ( my zenwatch or Bluetooth speaker) the Bluetooth icon not show connected icon

- charging problem, when it plugged to.charger its take 3-5 second to start charge n the led turn orange.

- sometimes when plug out the charger, the battery status still charging.

I using official marshmallows from asus.

Have anyone elf facing the same problem ?

Regards

Willy
[ZenFone 2 Q&A, Help & Troubleshooting] wilcker'san:
Hey guy's, my question :

Is it possible to activate the mobile internet on the slot SIM card 2? Whether by XPOSED or ADB commands
[ZenFone 2 Q&A, Help & Troubleshooting] krasCGQ:
No. SIM 2 only for voice call and SMS.
[ZenFone 2 Q&A, Help & Troubleshooting] wilcker'san:
I understand, but my doubt comes from that: with the update for Android 6 it was not possible to use the SD card to install APP (something imposed by Asus), only files. But since nothing is impossible, it was discovered that ABD could enable the function in the settings to use the SD card as internal storage for the APP installation - internal format.
[ZenFone 2 Q&A, Help & Troubleshooting] brunovalebr:
Hey guys,

My front camera doesn't show in any camera app. I'm using now unofficial CM 14 but, the problem was since CM 13 a week ago.

My model is ZOOAD WW variant with CM 14 7.1

Any help, please?
[ZenFone 2 Q&A, Help & Troubleshooting] jeyonata:
Hi guys, I can't root my zenfone using one-click root.

I did the rooting before, but now whenever I attempt rooting my device would be rebooted to bootloader and nothing happens.

Detail:

I recently bricked my phone and reinstalled ROM from Asus's official. Build number is 2.20.40.198 xxxx.

I did the 7x taps on build number but nothing happens. I can access developer options using Developer Option shortcut app but I can't see the menu on Settings. I figured this was the culprit of one-click root not being able to access my device.

Thanks in advance.
[ZenFone 2 Q&A, Help & Troubleshooting] bmMachine:
Is it normal for system settings to request root privilege or is it some kind of malware? It appears on boot only. Im not granting it the root access but never popping up again when I using the system settings.

Im on Rr remix. I attached the image.
[ZenFone 2 Q&A, Help & Troubleshooting] iamsinned06:
How do I disable this error?

Its annoying.

Cant figure it out. Thanks.

I'm using temasek's custom ROM.
[ZenFone 2 Q&A, Help & Troubleshooting] krasCGQ:
It's because some of ROM's features need root access. Just accept and never touch it again.

Enable Storage permissions.
[ZenFone 2 Q&A, Help & Troubleshooting] abhipra17:
:eek:
[ZenFone 2 Q&A, Help & Troubleshooting] bmMachine:
Sorr wrong post

---------- Post added at 06:18 AM ---------- Previous post was at 06:17 AM ----------

Thanks sir, I can rest in peace now
[ZenFone 2 Q&A, Help & Troubleshooting] Vattez:
Guys I'm unable to one click root.. I've tried to root my device first time and did 4-5 times yesterday.. Everything happens correct like the phone enters recovery mode and initializes everything but when I check root status it says root access is not installed properly.. I was unable ot root it with any sought of app also like Kingroot or so.. Please fix it as I want to root my device
[ZenFone 2 Q&A, Help & Troubleshooting] iamsinned06:
I can't figure how to disable this permission.

I have disabled it, but still I get this error in my browser.

I use opera mini v20..

I havent got the issue In my previous custom ROM (AOKP)

But in Asus browser the error can be easily disable. But not in OM.

So is it a bug in OM?
[ZenFone 2 Q&A, Help & Troubleshooting] krasCGQ:
You SHOULD enable Storage permissions for the browser. It doesn't have anything related with screen overlay settings.
[ZenFone 2 Q&A, Help & Troubleshooting] iamsinned06:
I have enabled it many times. Enabled, disabled, then enabled. But it give me the error again and again.

So I just use Asus browser for now.

Anyway thank you for the advices.
[ZenFone 2 Q&A, Help & Troubleshooting] exonerare:
Could this damage affect phone signal/connectivity issues?

I got my sisters phone which is a ZE551 4GB Ram / 1.8gHz.

So in the attached photo you can see there rear is cracked and there is a component that is exposed and I reckon that its the signal thing, or could be the speaker. If it's the signal thing can this be causing the signals to mess up on the phone?

The issue: my messages arrive late or get sent to recipient the next day etc..

Edit: after doing some research if seems this has happened a lot to the ZE551ML,any fixes?
[ZenFone 2 Q&A, Help & Troubleshooting] exonerare:
Seeing as i can't find a fix, i'll just keep the phone for modding and music.

Can someone shoot me in the right direction?

I want to start installing roms so in order to do that i need to have TWRP and root.

My phone hasn't been rooted, its on update 2.20.40 as of right now.

1. Firstly do i have to unlock bootloader?

2. Root my device? (There's the One-Click Root method)

3. Flash TWRP? (There's two types, Tethered and untethered?, which is suitable for what use? Which oen should I Flash? Should i just download the official using TWRP app?)

4. Flash Custom rom

5. Profit?

Edit: Which Gapps do i Choose: ARM, ARM64, x86, x86_64?
[ZenFone 2 Q&A, Help & Troubleshooting] bmMachine:
I have 4gb free internal storage and 700mb free system storage but I cant install a 43mb app outside playstore. Installing an app from playstore works fine.. Any one know this?

---------- Post added at 01:14 AM ---------- Previous post was at 01:09 AM ----------

Its just a cover, you can buy it from asus shop

---------- Post added at 01:14 AM ---------- Previous post was at 01:14 AM ----------

X86
[ZenFone 2 Q&A, Help & Troubleshooting] nasher93:
step to do before upgrading to MM

hello i have a zenfone 2 laser Z00LD(ze550kl).i have installed twrp and have supersu access on the current lollipop build. Before installing the resurection remix rom.Do i need to upgrade the recovery that is compatible the MM resurection remix rom ?
[ZenFone 2 Q&A, Help & Troubleshooting] bmMachine:
Is there a RR remix for your phone? If so, RR remix latest build (5.7.4) is mm blob so you also need MM bootloader(Im not sure if the same is true for your phone). If it is mm blob, Upgrade your boot loader, unlock bootloader, install compatible twrp then flash rom and gapps. Just look for the files and steps for the process.
[ZenFone 2 Q&A, Help & Troubleshooting] waltermaffy:
Hello, I've ZE500CL, after trying to install a russian rom found here on xda the phone is hard bricked. I'm trying with xftsk but no solution.

I made a right installation of the drivers disabling signature using win10. When I turn on my phone appears "Intel inside" and I need to shut down the phone, pressing and holding power button + vol up in order to make appear usb logo that stay there for just 1 sec and then it shutdown again. Connecting my phone to the pc in that second I can make detected it and the usb logo on the phone is still there. Pressing "Begin Download" the download start but it stops after the 5%, the bar under the usb logo on the phone became red, and the log tells me "Windriver Error: 0x20000015, timeout expired" after xfstk tried to send OSIP.

I don't know if the issue could be the wrong files, or drivers, or something on the GPflags.

Any help? Thanks for reading
[ZenFone 2 Q&A, Help & Troubleshooting] pranaay saini:
Which ROM currently is the one with least bugs ??

Ty
[ZenFone 2 Q&A, Help & Troubleshooting] bmMachine:
It should be in off state when flashing a raw firmware

---------- Post added at 01:11 PM ---------- Previous post was at 01:10 PM ----------

Stock rom
[ZenFone 2 Q&A, Help & Troubleshooting] pranaay saini:
Oh god no which is the best ROM from aosp ??
[ZenFone 2 Q&A, Help & Troubleshooting] bmMachine:
Lol I knew you miss something. Now I cant answer that since they share the same bug and too afraid to recommend you a rom. Ill just speak base on my experience since I'm no expert. They are all worth trying.