yashsingh1/xdaforums huggingface dataset:
[Saygus V²] CollinFX45:
I admittedly skimmed this thread and may have missed it, but did anyone notice that their terms are conflicting with the email we got about "supporting a refund request?" I'm now a little worried as I am trying to figure out how to cancel my pre-order and stumbled across this:

9. Cancellation

If purchaser wants to cancel a Pre-Order or otherwise does not agree to these terms and conditions, Donor must notify Saygus in writing within 30 days of the applicable Pre-Order. Upon receipt of written notice of cancellation, Saygus will cancel the Pre-Order and the purchase will be fully refunded. No Cancellations will be accepted later than 30 days of Pre-Order.
[Saygus V²] Boom515:
I'm not devastated by the delay, especially getting the new sony sensor. I'm not overly excited about the headphones and I'd rather have a nice holster myself or a couple of different back covers. I doubt we get the WiHD dongle because that's something they can sell, I'm pretty sure they won't sell many $230 headphones that no one has heard of. I had it down to this and the blackberry passport so I'm going to wait. The note 4 didn't impress me. This could be dangerously close to one plus two though. Correct me if you think I'm wrong but wouldn't trying to switch to a higher processor at this point delay it even more?

---------- Post added at 04:59 PM ---------- Previous post was at 04:58 PM ----------

Any word on the fingerprint scanner?
[Saygus V²] limpopo:
Yes, but I was refunded even though I cancelled 33/34 days after my order. You can also cancel once they inform you of shipping fees. So I'd say you will be ok to cancel. Just register on their website so that you can raise support tickets, then raise a ticket to cancel.
[Saygus V²] nonlose:
Everyone who pre-purchase the phone got an email? So only customers who pre-purchase the phone will get it in may.?
[Saygus V²] andreas5232:
Hi Collin,

I really know what you're talking about. I'm quite sad, that you are considering to cancel your order, but the guys at saygus told me today, they'll let everyone cancel their order, even if the 30 days time frame has already passed, because the phone hasn't been released yet.

Quite smashed from the hard day and even if I wanted to leave today in the morning, I stood another whole day at CeBIT. And by this I got this new collection of information for us, which I already mentioned some posts ago and you can find on my website - see link in the description.

On the way home right now with many great impressions and feelings about the phone. I'll try to answer and address all your questions, after I've recovered from that stressful two days. Hoping to get at least one hour of sleep tonight, before getting to my work for the semester holidays tomorrow.

Wouldn't it be possible, that someone of you guys could lend me some of your sleep? :D

576km to go... Anyways the streets are quite empty now... 22:42 or 10:42 PM right now in Germany. ;)

Sent with my RAZR HD now Free
[Saygus V²] CollinFX45:
I appreciate the reply, but may I ask why you would be sad that I am canceling my pre-order? Does this negatively affect you? I saw your write-up and I certainly appreciate the time you put in, however, I see no reason to keep my pre-order and give Saygus an interest-free loan of my hard-earned money. No hard feelings to anyone or Saygus, but for my personal situation I would rather have that $550 back in my bank account while they do what's required on a phone that is clearly not ready to be sold.

Cheers,

-Collin-
[Saygus V²] andreas5232:
Sure you can ask. Now after I've seen the phone in real life the last two days, it's looking very promising to me and I'm not sure, if it will be possible to get a V2 that simple after the pre orders, because of two reasons.

The retail price may be higher than the price now and I'm not aware of any possible manufacturing shortages, if the demand rises very unexpectedly.

Not sure, how much manufacturing capacities they have and I'm to tired too return to Hannover again, ask them that and add it to my list... Hahaha, sorry of me doing my jokes. XD

I clearly see your point. It doesn't affect me in any way, when you cancel. Simply wanted to give you some arguments to maybe think about, so that you won't be sad afterwards that you gave up this chance.

But even if you're canceling your pre order, you may stay a valuable part of our little community here and follow this thread even in the future. :)

440km left now... Should grab some coffee somewhere soon.

Sent with my RAZR HD now Free

---------- Post added 18-03-2015 at 12:03 AM ---------- Previous post was 17-03-2015 at 11:58 PM ----------

Hmm, sounds not like it was intended to me. Maybe I can figure out the answer to this question for you, but please give me some days.

If I don't come back to this until next week, please simply PM/email me and I'll look if I can get another set of questions answered by Saygus.

Sent with my RAZR HD now Free
[Saygus V²] kevin6876:
Andreas,

Again, thank you for the attendance at CeBIT. It looks exhausting.

I see in some of the photos you posted in the link during the interview with Sayers that it appears the session was recorded on camera. Will that video be available on YouTube anytime in the near future?
[Saygus V²] Soltkemecsei:
Hi Collin, I guess, I can understand why Andreas wrote that, as I have a similar attitude and feeling.

I've been waiting for such a phone for years, and when I first saw it in November I knew this was going to be it. It's a dream phone made by a small startup, and most likely it will have a very strong user base/support as well. So it's like being part in something great born.

The PR was not as fine as the phone itself, that is no wonder, as the Saygus folks are supposed to be good at the latter one, and Andreas had a great thought of helping both Saygus and our small community as well. He puts in a lot of time and work, also met the Saygus folks, and had the phone in his hand, so he has a personal impression/connection as well

I'm sure, his goal is to make this community stronger and bigger, so it is natural that he is not happy seeing anyone leave.

---------- Post added at 12:29 AM ---------- Previous post was at 12:22 AM ----------

The video is available here: https://www.youtube.com/watch?v=uFoR34a_tmU
[Saygus V²] MadBob:
Thanks for the video link, he forgot WiHD?
[Saygus V²] andreas5232:
They hadn't a TV there or simply not enough time to set it up. I personally think, there are enough reviews out there demonstrating the Wi-HD feature, so there is definitely some space left for the other features to get the attention they deserve.

Sent with my RAZR HD now Free
[Saygus V²] Soltkemecsei:
Yes, it seems, he forgot, but as I recall they did not cover the magnesium frame, the IR booster. That's the drawback of such a feature-rich phone, that you can easily miss many features even when talking about it for half an hour. ;)

Speaking about WiHD, in Adreas' pictures you can see the base of WiHD receiver that is likely going to be an accessory: AboCom MQ4-VM331R

Maybe it will be re-branded, but here's how it looks like in the bundle from the manufacturer: http://www.abocom.com.tw/product.aspx?id=170

And here's the PDF product catalogue: http://www.abocom.com.tw/uploadfile/Wireless HD AV-2-曲.pdf
[Saygus V²] Eagle1337:
andreas, how did the buttons feel?
[Saygus V²] Boom515:
I agree with andreas, the phone maybe hard to get or may rise in price. Once they fill pre-orders, the big companies like Verizon and at&t may snatch up a lot of inventory. Just hang in the man.
[Saygus V²] pnsdhrn:
Didn't you read the para reg USB in Andrea's post?

---------- Post added at 01:51 PM ---------- Previous post was at 01:30 PM ----------

Hello dear Andreas,why would you waste your valuable time to such useless questions?If he is that much particular in getting back his own only precious money back why should you advise against it?Let him buy some other hyper boast phone from some other so called giant arrogant companies at a still higher cost which is amicable to him like some other arrogant fellows having no reasonable useful knowledge.We don't want such fellows further to waste the precious space in our thread.If they want to say something against Saygus let them open their own site and write whatever they feel there.

Btw your postings in your site were much valuable.Thanks for it.But I didn't see one thing it.It is the details about the fingerprint sensor.Will you throw some light in this regard also?
[Saygus V²] Zack.TheDark:
Ok think I've sufficiently mentally prepared myself for 10 weeks of waiting. It still hurts just a little inside. I rather have an awesome phone ten weeks from now than a half baked one five weeks from now.
[Saygus V²] possibilis:
We all kinda knew it would take time. Just not that much. I thought it might take about two months. It is officially 4.5 months since my payment, but hey, it is fair price for all the features I can use only with Saygus (except USB, damn it I can't pass that crap: half a terabyte- it will be like filling great lakes on tap)

Saygus rulz
[Saygus V²] andreas5232:
Thank you guys for your overwhelming response! :)

[MENTION=3206617]pnsdhrn[/MENTION]: You're right. I will give my best to focus on getting your questions answered and deliver you the "good stuff" you're waiting for.

I would recommens every new fellow here, to first look at my website http://dev.erhard.cc/saygusV2 if not already answered there, ask here on XDA and please avoid flooding the Saygus support guys with your questions that much, because they told me, that they get the same questions very often and even those which are already written in their own (!) FAQs... :D

About the buttons I have some mixed feelings, because they are not that solid and the switches feel very different between the prototype devices. But I'm sure the final batch will have better switches and maybe even some structure on top of the buttons to indentify them correctly, if you cant see them.

I have also some video in the pipe for you, showing the boot up of a V² and will upload it the next few days. :good:

Regarding your questions about the fingerprint sensor, I will try to get them answered soon, as I've now a quite good connection to Saygus. So please be patient and I'll try to give my best (as always) to get their answers to your questions.

For those who haven't watched the interview with Chad Sayers (CEO and Co-Founder) at the Intel tech.lounge and MobileGeeks at the CeBIT yet, it's worth watching! :)

https://www.youtube.com/watch?v=uFoR34a_tmU
[Saygus V²] pnsdhrn:
Thank you for the personal attention to my queries and also for your hard work of replying to the incessant questions of others here also.
[Saygus V²] limpopo:
Hilarious interview. If you listen from about 13:12 to 14:25, you will get a good flavour of how challenging Chad found this cross-examination.
[Saygus V²] hella356:
I did, but it doesn't shed any new light on what to expect in terms of charging and data transfer.
[Saygus V²] andreas5232:
Yeah, I see your point! I didn't had any time left yesterday to test this by doing some USB file transfers with the devices I've got my hands on at CeBIT.

I tried to run an AnTuTu benchmark on some of them and the result was always about 34.000 with +/-2.000, if I remember it correctly and were very different on the various prototypes.

So we'll have to wait until the stock ROM is getting more final to get reliable and constant values with it. As of the used Qualcomm SoC with the Snapdragon 801 processor the V² should get almost the same score as the LG G3 or Nexus 5 I'd expect.

Are many of you relying on benchmark values like this?

They lost my confidence, since some companies started to "enhance" them a bit.
[Saygus V²] hella356:
Really cool that you got access to the devices in their current states. Thanks for spreading a lot of good info. I still regard their USB claims to be fishy, but I'll be happy to be proven wrong.

Those AnTuTu scores seem a little low for the 801, but not too far off, nor bad for a prototype with an unfinished ROM. I don't look too hard at benchmark scores when considering a product, but they generally give a decent reflection of a device's performance, so this is encouraging.
[Saygus V²] andreas5232:
As I've been on the way back home last night, I did some comments in the facebook group and hopefully thought, someone would make them available for you here on XDA also, but obviously no one did...

Here we go:

The phone comes quite handy, as you can reach the right/left side with your fingertips, while holding it and it isn't only lying on them, as other, larger devices do. The kevlar back also feels really good, as it's structured and you get a way better grip as on Samsung or HTC flagship devices with slippery plastic or aluminum back for example.

Bentgate even shouldn't happen to it, because of the additional layer of magnesium is included in the middle of the device, between motherboard and screen, and connected with the whole frame. Furthermore it doesn't make strange sounds, when adding some pressure to it.

Those devices at CeBIT were also the 3rd manufacturing samples. Fingerprint reader is not working, as manufacturers failed to get them in the right position and camera because of unfulfilled promises and components broke while inserting them into the devices. They are planning to move production from China to Utah soon, in order to support local companies and get better build quality.

BTW: you have definitely to watch the recording of the interview with Chad at mobilegeeks and Intel tech.lounge.

The screen delivers a crispy sharp image, is bright and you won't notice the single pixels, as it has such a high PPI density.
[Saygus V²] possibilis:
If I remember correctly there were "two LED flashes": one on the left and one one the right side of the camera. Now it is LED on the right side and image stabilization sensor on the left. Correct me if I am wrong here.
[Saygus V²] tocirah1:
It's a dual-tone LED flash on one side of the camera, and a rear-facing light sensor (unrelated to image stabilization) on the other side.
[Saygus V²] kevin6876:
Quick question: Is the SIM slot a Micro SIM or Standard SIM? Tough to tell from the photos what size?
[Saygus V²] possibilis:
Regarding to current state I stay corrected, thank you.

https://www.youtube.com/watch?feature=player_detailpage&v=uFoR34a_tmU#t=450

Chad says "optical image sensor".

So "dual LED" means "dual-tone LED. Thank you for clarification. I was confused because there are still a lot of pages where it is stated "double LED flash".
[Saygus V²] tocirah1:
No worries! There are in fact two LEDs, they're just next to each other, thus the oval shape of the flash.

As far as the "optical image sensor," that just sounds like Chad didn't know what he was talking about, but afaik, it's not an image sensor.

---------- Post added at 02:15 PM ---------- Previous post was at 02:12 PM ----------

Looks like Standard (Mini) SIM to me, but that's just from eyeballing it.
[Saygus V²] hella356:
I wonder if both LEDs will be able to be utilized at full strength as a flashlight. I found a widget to get the single LED on my GS4 to be way brighter than stock, but it still isn't as bright as the insane level my old dual LED HD2 could reach.
[Saygus V²] nonlose:
Did they have any SQGL earbuds to test or see at CeBit?
[Saygus V²] rammjet:
I'm betting they don't have any yet. In my mind, that was the sole thing that was holding up the email. They needed to arrange for our "gift" to soften the bad news. There was no other news in the email that would explain delaying it so many times.

Edit:

Just looked at the EXIF data for the image in the email. The image was created about 2 hours before the email was sent:

Date Time Digitized: Mar 16, 2015, 10:42:49 PM

Date Time Original: Mar 16, 2015, 10:42:49 PM

Sub-second Time Digitized: 32

Sub-second Time Original: 32

Artist: cbaker
[Saygus V²] OkayThereBud:
I still didn't even get the email...
[Saygus V²] rammjet:
Here is the pic
[Saygus V²] Soltkemecsei:
Of course Chad was concentrating on the OIS camera sensor, but it is a light sensor.

I'm not quite sure though what the exact use of that light sensor. I thought it is part of the of Quicklogic' display enhance system, but Chad just said it is used to control the flash level.

BTW the flash is not simply dual LED flash. It is a dual tone LED flash (notice the much warmer color of the bottom LED). It is not to double the flash power, but to balance the temperature of the flash light. Software algorithms can determine the ideal white balance for the given scene and can adjust the temperature of the flash light accordingly to make a flash filled image more natural.
[Saygus V²] andreas5232:
Nope, there weren't any of them at the Saygus booth. They should sent some out to someone to review it, in order to get a third opinion on how they are performing and how well their sound is.

Not sure about the SIM size, but that's another question on my list then... ;)

---------- Post added at 11:57 PM ---------- Previous post was at 11:37 PM ----------

As far as I understood, the both light sensors are for the QuickLogic technology with battery savings and enhanced display visibilty and aswell for the automatic brightness control, while taking pictures or videos.

Both use cases make abolutely sense to me.
[Saygus V²] GuillePin:
A bit of maths.

$545 with 2 batteries,a protector, and now -229$ for earbuds = $316.

This "impressive phone" for only $316???

They are playing casino with our money and laughing in our faces with fake promises. I don't want to think on the quality of the rest of the features.

I feel a big deception.
[Saygus V²] Zack.TheDark:
I'm guessing that they just need to get the phone in peoples' hands so that word of mouth will start spreading. Customer service is related to advertising, and we already know that customer service isn't their strongest quality. My opinion is, they want the v2 to speak for itself once it's in peoples' hands as the proof is in the pudding. If the smartphone isn't in peoples' hands, then they are going to suffer. If the smartphone that gets into peoples hands have defects, or half baked components, then they are going to suffer. They also need diversification- people in every corner of the world to get their hands on this phone- which is what they are doing. Thus the word of mouth will spread throughout. They are probably really pissed off that they couldn't make the deadline- thus they will try to throw anything at the pre-orderers to convince them to stay--no matter what cost. The pre-orderers are essentially the best advertising aside from the conventions that they can hope to have with the size of their team and their budget. Just my assumptions.
[Saygus V²] kevin6876:
Saygus is throwing up all over themselves on Twitter right now. Weird?
[Saygus V²] Zack.TheDark:
At least they are not being silent.
[Saygus V²] possibilis:
Dilemma about the camera was well spotted and diagnosed here on XDA:

https://twitter.com/Saygus/status/578393508668657664

we can also see what kind of problems they are having while we are pressing for deadlines.
[Saygus V²] jameswxt:
Actually I don't quite get it. So what does a camera component consist of?

Does that means Saygus are using all of Sony camera tech for its camera? Or part Sony part Sharp?

Appreciate if someone can enlighten me.
[Saygus V²] Faultier80:
Looks good white the expetion for the 801 there i would wish 805 minium, but i have an question - it have aptX ?
[Saygus V²] Oupss:
According to some researches, imx230 will be able to make videos with :4K / UHD @ 30 FPS, 1080p @ 60 FPS et 720p @ 120 FPS.

Hope it will work great!
[Saygus V²] kenosis:
Both front and rear cameras are from Sony
[Saygus V²] abunhyan:
For the back its sony anderos said BUT no information about the front camera:confused:

Ur soures :confused:
[Saygus V²] s-lps3:
So after getting the email from Saygus for the shipping update and headphones as complimentary I had to ask them a if I would be receiving 3 headphones and 3 batteries and screen protectors for the 3 phones I preorder well turns out they said no. I would only be getting 1 battery 1 screen protector and 1 set of headphones. Also the rep mentioned that they got this answer by using basic logic. Well I'm a little offended by that keyword almost as if they are calling me dumb. I was told multiple times through phone conversations with a rep from Saygus that I would get three batteries and screen protectors and basic logic to me would be 3 headphones for three phones. So I guess for me I been supporting them from the beginning but after this email from them my thoughts have changed. If they cannot guarantee me these items as promised I will be canceling my order. Because to me its basic logic to hold their promise to me. I guess I should have put three separate pre orders in which is not basic logic. Sorry for the rant I've been nothing but supportive to this company.
[Saygus V²] abunhyan:
Thats realy strange:confused:.....u should get it for 3 phone with free promised battery and screen protector and also the headset since u bought them with full amount of money !!!!!
[Saygus V²] kenosis:
http://dev.erhard.cc/saygusV2
[Saygus V²] andreas5232:
Both cameras are having a Sony sensor, the hole camera component can be taken from different manufacturers I've been told.

---------- Post added at 03:52 PM ---------- Previous post was at 03:51 PM ----------

@s-lps3: Please don't worry. I'll see, what I can do for you! :)
[Saygus V²] hella356:
I could maybe see them say one free set of headphones (maybe) for this behind-schedule concession, but I thought the deal was 1 battery & 1 screen protector per phone for pre-orders. This sounds like they're trying to exploit a semantic loophole, sort of like with the USB2/3 thing, in a bait & switch. I realize they're trying to save money, but this is really petty behavior towards someone putting up $1,600 for a still non-existent product.
[Saygus V²] Cullenator:
OK that is pretty terrible. I'm sure if you rant enough about it, they'll change their minds. :) Well, at least I hope so!

The rep you got on the phone must be the same person that runs their twitter account...
[Saygus V²] Jan de Mor:
Can't believe that... :eek:

This company ir really challenging us for our support. Maybe they know about creating a smartphone (I doubt it more often than I want to), but Saygus staff seriously need to learn to deal with investors and customers
[Saygus V²] Faultier80:
Nobody can say if it have aptX support ? :confused:
[Saygus V²] nonlose:
So everyone is getting an extra battery and screen protector?
[Saygus V²] Eagle1337:
Only those who pre-ordered with the code.
[Saygus V²] tocirah1:
I don't think anybody currently knows that.
[Saygus V²] andreas5232:
NEVER heard about aptX anywhere yet. :P

But found out recently, that my Mororola RAZR HD and Samsung S4 supports it and iPhone 5 doesn't :D

More details here: http://xdaforums.com/showthread.php?t=2531493

Official website here: http://www.aptx.com/

It would be nice, if someone could do a short summary about it, as I have not enough time to read all that stuff...

If it's a software feature like a codec or driver, I'm sure it could be included into the ROM and if it's hardware, I'll have to ask the Saygus guys about that.

Maybe they will even tell me what bluetooth chip they are exactly using.
[Saygus V²] tocirah1:
First of all, iPhones don't really need to use aptX, because they use AAC over bluetooth, which is already sufficiently high quality audio (although some may disagree with me here).

As for what exactly it is, it's a proprietary codec that must be implemented on the manufacturer's side. So even though it's software, unless Saygus has an agreement with the owners of the aptX standard, the phone will not come with it, and no custom ROM can add it. It doesn't have to do with the bluetooth chip in question.
[Saygus V²] redbaron1324:
I only show the discount. I'm assuming that it includes the extras as it's literally the same list of people that get the discount and the extras, those that pre registered AND pre ordered before the deadline.