yashsingh1/xdaforums huggingface dataset:
[Galaxy Note 4 Accessories] arjun90:
Thank you,

Holy Smokes, even the silicone rubber you have there is Made in the USA. Mine was Made in China. All Otterbox's used to be Made in China and never had fitment issues. Those raised bumps seems to be one of the culprits; I also feel Otterbox made the cutout a little off and has resistance when carefully placing the device into the shell. The Defender case I had for the Note 4 back in November (purchased from Best Buy) didn't have that issue; I could just place (with small room for the phone to breath), snap, and good to go. Coming from the Note 2 Defender Case, the Note 4's Defender Case shell clips doesn't seem to be durable at all.

I wish there was a way to bring more attention on this accessory on AndroidCentral and XDA and perhaps Otterbox for closer inspection so that they can resolve this for future warranty replacements; otherwise, warranty would be a waste of time and effort.

I'll be thanking you again when XDA lifts the limit of thanks I can give per day. :D
[Galaxy Note 4 Accessories] arjun90:
I've never seen an Otterbox's Yellow Packaging stating Made in USA, usually states Made in China and suggests all three components being Made in the same country of Origin. Otterbox is having way too much fun with their 3D Printing facilities. :silly:
[Galaxy Note 4 Accessories] arjun90:
Also, seems like the product code varies as well.

Made in USA, Product Code: 7131

Made in China, Product Code: 6930

I might as well opt for another warranty replacement as I wrote the 7131 on the Warranty Template they provided me.
[Galaxy Note 4 Accessories] felloffthetruck:
Yes, this Defender's packaging states Made in the USA. I believe that the China made ones are of higher quality.
[Galaxy Note 4 Accessories] arjun90:
Hey thanks again. Can you please post a picture of the bottom of the yellow packaging as well. I would like to document and forward this Otterbox. By bringing this to their attention, perhaps they can correct their defects. I've relied on Otterbox for so long, but it hurts now.
[Galaxy Note 4 Accessories] felloffthetruck:
Was in Best Buy today and all the Defenders were black and made in China. I believe the China ones are of better quality.

Defender case assembled in USA:

2 Commuters assembled in China:
[Galaxy Note 4 Accessories] arjun90:
Super thanks to you, :D

I'm on the phone with Otterbox right now. It seems like they had a similar issue with the iPhone 6 / 6 Plus when they were released, and developers quickly addressed that trending problem.

However, with the Note 4, seems like not many are reporting what you and I are seeing.

I received my Otterbox Commuter today (reordered); both components Made in China, fitment is not an issue, but the headphone jack flap still sticks out (I'm on my 3rd Commuter Case for the Note 4)

Will be installing the Alpha Glass later today, looking forward to it.

Will be receiving my Defender Series by day after tomorrow.

Were you able to try the Defenders at Best Buy which were Made in China? How was the fit?
[Galaxy Note 4 Accessories] arjun90:
Spoke to Jenny from Otterbox, all the Commuter Series case has a headphone jack flap that bounces. That's no longer a serious issue.

Coming back to Defender, I should be receiving my replacement in the next 24-48 hours. Hopefully, the case I get will fit my Note 4.

According to Jenny's supervisor (whom I didn't get the chance to talk to), the cases should be made to the same spec regardless of their country of manufacturing.

Hopefully Otterbox will not disappoint me. They are requesting for additional pictures from me to better understand what you and I are experiencing.
[Galaxy Note 4 Accessories] felloffthetruck:
Please put up some pictures of your Alpha glass install.
[Galaxy Note 4 Accessories] arjun90:
Will do. Please call Otterbox's Customer Service to let them know you experienced the fitment problems too so they can rectify the issue in their next production batch. I'll be getting my warranty replacement Defender Case soon.
[Galaxy Note 4 Accessories] felloffthetruck:
Was your Alpha glass stuck inside of the package with hard to remove clear tape?

Get those Alpha Glass pictures rolling :p
[Galaxy Note 4 Accessories] arjun90:
The Alpha Glass wasn't stuck, was freely moving, though the clear tape did adhere to the inner packaging, but wasn't difficult to remove. :p

I tried the Skinomi first, the results were horrible to the extent that I don't want to describe it here on XDA :crying:

- Basically colors were dull and the picture was very grainy

However, the idea of one screen protector on top of the other does seem to work with the following combination;

- Xtremeguard on the bottom and Alpha Glass on top.
[Galaxy Note 4 Accessories] arjun90:
Alpha Glass is by far one of the worst. Just applied it, took pictures, will post later, but this one is going back to Otterbox for sure. Applying a 2 screen protectors on top of each other did not help. Chances are, all I will need is either the Zagg HDX, iLoome, or just a plain old PET Screen Protector which I see extreme guard is good; and along with Commuter Case.
[Galaxy Note 4 Accessories] felloffthetruck:
That does not sound good :( Please put up a couple pictures of the Alpha installed. Are the Alpha halos real nasty?

Did you apply the Alpha to the bare phone screen or over a thinner protector?

Might order up the iLoome myself.
[Galaxy Note 4 Accessories] arjun90:
Initially, the Alpha was installed over a thinner protector, the Halo effect is the same as the "first version" of Zagg's Glass. I removed the thinner protector and installed the Alpha directly on the Note 4's display, the Halo is the same. I definitely did not like this. I still want the bezel protected. The iLoome does not cover the bezel either, but at least its thin enough to work with the inbuilt screen protector of the Defender series case. I'm looking forward to the Defender tomorrow. I might have to stop at a Best Buy to be on the safe side.

The XtremeGuardz (Regular PET film, very cheap off eBay) provides full coverage to the display has virtually no halo effect; finger prints are hardly visible and very oil-resistant. I'm not sure if tempered glass is really the way to go nowadays.
[Galaxy Note 4 Accessories] arjun90:
This will be my last resort if the Defender I receive is defective,

http://www.moshi.com/ivisor-glass-for-galaxy-note-4#black

I'll use the iLoome beneath.
[Galaxy Note 4 Accessories] felloffthetruck:
Please put up the Alpha pictures. :o

---------- Post added at 06:41 PM ---------- Previous post was at 06:38 PM ----------

That is very interesting.........any real life experiences with this moshi thing?
[Galaxy Note 4 Accessories] arjun90:
Here are the pictures of the Alpha. The Halo is horrendous. You can even a see part of the tempered glass screen protector already chipped on the left hand side near the home button. Its like Otterbox purchases these screen protectors wholesale from China and stashes the Otterbox Logo all over the fancy packaging. Its surreal.
[Galaxy Note 4 Accessories] arjun90:
I received the Otterbox Defender Series warranty replacement today. TOTAL FAIL. The replacement I got is also Made in the States, exhibits the same exact, if not, worse problem than the first one. This is going back unless Otterbox is willing to COOPERATE.
[Galaxy Note 4 Accessories] arjun90:
Here are the pictures showing the flaw. The Defender series case is not what it used to be. I'm loosing faith in Otterbox now. :crying:
[Galaxy Note 4 Accessories] felloffthetruck:
Just picked up the Moshi Glass for the Note 4. ;) Looks like a quality piece, I'll try to install it later tonight and see what happens.

---------- Post added at 02:21 PM ---------- Previous post was at 02:19 PM ----------

Is that the Alpha glass on there?
[Galaxy Note 4 Accessories] arjun90:
Yep, the Alpha Glass is there as well. I would advise you to return your Alpha Glass as well. Otterbox's reputation is about to go down the drain.

Best buy is too expensive $60+

I might as well pick one up via eBay and use eBay Buyer Protection if anything funky arises.
[Galaxy Note 4 Accessories] arjun90:
Otterbox should learn from Zagg's Customer Service, haha.
[Galaxy Note 4 Accessories] felloffthetruck:
OK.
[Galaxy Note 4 Accessories] arjun90:
The issue is that the Serial Number on the defective piece (which is Made in the USA) is associated with my Otterbox account. No offense, but the idea sounds just plain wrong. ;)

Also, who wants to put up with warranty replacements with Otterbox, especially since they might as well send out a dud from their end.
[Galaxy Note 4 Accessories] felloffthetruck:
Sorry, it was just a suggestion. :o
[Galaxy Note 4 Accessories] arjun90:
That's okay. I greatly appreciate your help. :)

Hopefully, I don't have spend extra to get a non-defective piece.

I should have done a price match with Best Buy when B&H was selling their Defender Series case for $40 the other day.

Otterbox is not willing to cooperate. They keep defending themselves that no one has reported issues with this case. Otterbox doesn't want to be aware that majority of their retail-packaged cases are Made in China, and "that could be the case"

eBay is worth a try.
[Galaxy Note 4 Accessories] felloffthetruck:
I would say 95% of the Otterbox cases on eBay are fakes. :p
[Galaxy Note 4 Accessories] arjun90:
Well, as long as they contain a serial number, I can confirm their legitimacy with Otterbox directly. eBay Buyer Protection is awesome.

http://www.ebay.com/itm/NEW-OtterBo...Cell_Phone_PDA_Cases&var=&hash=item35e212fbca

146 Sold. These 146 customers can't go wrong, right? :p

I've seen the Otterbox Defender go for as low as $35 in some places during the Holiday Season. The prices seem to be accurate, wholesale anyone?

If the case in that eBay link I provided was selling for $15-$20, then I would stay away. I would stay away from something like this, http://www.ebay.com/itm/NEW-Durable...Cell_Phone_PDA_Cases&var=&hash=item2a499c7a1c
[Galaxy Note 4 Accessories] arjun90:
Looking forward to a New Defender Series as well in its retail packaging. At least I'll know what I'm getting.
[Galaxy Note 4 Accessories] arjun90:
[MENTION=5860476]felloffthetruck[/MENTION]

I need some clarification here to make sure my replacement is as what it should be,

a). Is pressure required when seating the phone in the bottom part of the polycarbonate shell?

b). If you were to hold the polycarbonate shell (with the front-facing component not enclosed), does your Note 4 fall out?
[Galaxy Note 4 Accessories] felloffthetruck:
a). Yes, a little

b). I'm not sure.
[Galaxy Note 4 Accessories] arjun90:
If there any way you can check b). :p

I noticed I have to apply pressure in one of the corners, was that your experience as well?

Thanks again.
[Galaxy Note 4 Accessories] felloffthetruck:
It will hang in there but if you shake it a little it falls right out. Also the plastic shell will not close with the Moshi iVisor on the phone.

It might close with enough force but I'm not going to try it. :p
[Galaxy Note 4 Accessories] arjun90:
You''re awesome! Thank you, I guess I received a defect-free Defender Series case today, though I'm unsure if it will be able to accommodate Skinomi's Techskin, it fits well with a regular plastic PET film protector though, thanks again. If the Moshi iVisor (which I'll be receiving in a couple of days) does not suit me well, I'll stick to the Defender even though I have a mixed perception to this case as well.
[Galaxy Note 4 Accessories] felloffthetruck:
Are you removing the stock Defender screen protector?
[Galaxy Note 4 Accessories] arjun90:
Nope, no need to remove when using a regular PET film protector. In fact, I may not have to remove the stock screen protector when using the iLoome as well. However, Moshi is too thick, like a typical tempered glass. Zagg HDX and iLoome are both pretty much the same thickness as a regular screen protector and go well with the Defender Series case as well as the Defender's inbuilt protector; this way I maintain the shatter protection and of course scratch protection.

Right now the Defender is suiting me well, however, I still have to install the Skinomi Techskin around the Body of the phone. Now if I do end up with trouble again in terms of fitment, I'll one more Defender Series and that is it. If the issue is persistent, I'll check out Moshi when I receive it. If Moshi doesn't comply well the Commuter Case, I'll stick to the Defender Series and keep it simple without the Skinomi barging in the way.

In the meantime I can start using the phone. Hopefully nothing silly churns up within the next several days as I'm within the last several days of the return window for the Note 4. Might need to perform a stress test, LOL.
[Galaxy Note 4 Accessories] felloffthetruck:
Are you going to even try the Moshi when it arrives?

I'm thinking about taking mine off and trying the Alpha glass. :crying:
[Galaxy Note 4 Accessories] arjun90:
Lol, I am beginning to doubt that I'll actually try the Moshi when it arrive if the Defender works out. If Defender works out, then that is it from there. I still need to apply film around the sides of the phone and apply a better quality PET film protector (either HDX or iLoome). If it fits as it should, then that is it. I'll probably return the Moshi as result, because with the Commuter case, comes out to be close to $100. The Commuter is good only if one is able to cover the entire front, which the Moshi accomplishes, but every Otterbox case is either a hit or miss.
[Galaxy Note 4 Accessories] arjun90:
I think whats awesome is that Radioshack is selling the Defender Series case for $38 after tax, clearance, and $10 coupon.
[Galaxy Note 4 Accessories] felloffthetruck:
You have you phone in the Defender now?
[Galaxy Note 4 Accessories] winlinmac001:
Gotta try this
[Galaxy Note 4 Accessories] arjun90:
That's correct, for the time being
[Galaxy Note 4 Accessories] arjun90:
[MENTION=5860476]felloffthetruck[/MENTION],

I received my Warranty Replacement today from Otterbox for the inner shell. At first I was scared, because the inner shell was also Made in the USA and not China, but upon checking, Voila, the fit is the same, if not, a tad bit bitter than the one that was Made in China (from my eBay purchase). I'm going to keep the one I got from Otterbox and return the one I got from eBay back to the seller. I'd rather have a case Manufactured in the States; a little adjustment is necessary to fit the phone in the base shell in the presence of the Skinomi TechSkin. Proud to be an American. Cheers!
[Galaxy Note 4 Accessories] felloffthetruck:
In stores or just online?
[Galaxy Note 4 Accessories] arjun90:
In Stores
[Galaxy Note 4 Accessories] felloffthetruck:
Here is a guy removing his Otterbox Defender screen and it looks like his phone is pretty secure in the back plastic shell.

https://www.youtube.com/watch?v=ch7e4wwdYYs
[Galaxy Note 4 Accessories] arjun90:
Thanks, Otterbox is sending me another replacement, yet again, due to the fact the inbuilt screen protector while in shipping. Should be receiving the replacement later this week.
[Galaxy Note 4 Accessories] felloffthetruck:
Does Otterbox make you send back all the old parts?

Later tonight I'll see if my phone fits into the Defender (screen removed) with the Alpha glass on.
[Galaxy Note 4 Accessories] arjun90:
Otterbox tells me that I don't have to, but thanks to their free prepaid shipping label included in the warranty replacement, I still send back the old parts so they can refine and improve their products. Technically, its not necessary to send back the old parts but they do kindly request that you send it back for the purpose of finding out what the exact problem was with the defective cases.
[Galaxy Note 4 Accessories] felloffthetruck:
Note 4 with Otterbox Alpha glass in the Otterbox Defender case = Nice Combination ;) No Moshi, No Cry !
[Galaxy Note 4 Accessories] arjun90:
I'm impressed, not sure how you were able to snap together the lid and base. Must have been a lot of pressure, ha.
[Galaxy Note 4 Accessories] felloffthetruck:
Not at all, It snapped together pretty easy. The only part under the front shell is the top of the glass.

The sides and bottom clear the frame perfect. Have another Zagg glass waiting to be installed over here. :silly:
[Galaxy Note 4 Accessories] arjun90:
Otterbox's Customer Service is sometimes frustrating to work with. I really do hope they streamline their warranty and returns process and not make it hard for customers.
[Galaxy Note 4 Accessories] arjun90:
Had great difficulty trying to fit the phone (Skinomi Techskin Installed) with the Otterbox Defender Series case last night. I think I should return the Defender Series case especially after the drama I had to put up with Customer Service.
[Galaxy Note 4 Accessories] felloffthetruck:
Or just pull that crappy stock screen protector out and use a tempered glass with it. ;)
[Galaxy Note 4 Accessories] arjun90:
Though I appreciate your optimism, :p , the issue is the Skinomi Techskin adds an additional .08mm to both sides the device, thus making the device .16mm thicker, exceeding Otterbox's design specifications. I'm a bit disgruntled by this and need to reassess my options. I don't want to remove the Skinomi Skin, although its protecting areas which don't need to be necessarily protected. The best option is to cover the metal edges with custom-cut miltiary-grade adhesive (similar to InvisibleShieldz, but again, difficulty might occur in fitting the phone in the case. Not sure if I should return the Defender now especially after multiple replacements.

Have you checked out this case?

http://www.amazon.com/SUPCASE-Full-body-Protective-Protector-Resistant/dp/B00MP3OWVI
[Galaxy Note 4 Accessories] felloffthetruck:
Pull that crappy Skinomi Techskin off also. :p
[Galaxy Note 4 Accessories] arjun90:
I'm debating if I should pull that TechSkin off. If I peel it off, I'm sure I will be able to use the Defender Series case without problem.
[Galaxy Note 4 Accessories] arjun90:
[MENTION=5860476]felloffthetruck[/MENTION],

Realized that the best way to fit the Defender with Skinomi TechSkin installed on the Note 4, is to splice the skin where it makes contact with the areas that stick out in the Defender Series case (you posted a picture earlier showing these areas).

I'm going to stick to the Defender Series regardless, the Commuter looks fragile to me, and those port covers look like they are about to tear at any moment. At least I can use the iLoome or Zagg HDX with the Defender Series case.

Don't know what to do regarding the Moshi, I see no use for it if I'm going to stick with the Defender, unless I want to use the Commuter some time into the future.

Are you keeping both Commuter and Defender or sticking to one case? Have you returned anything yet besides the Moshi?
[Galaxy Note 4 Accessories] felloffthetruck:
See if your Defender case will snap shut with the Moshi installed.

I ended up with 3 Commuter, 2 Defender, 2 UAG and a Tech 21 case. I'll be keeping them all, I've had them too long to do any returning. Was also thinking about trying that Trident case. :silly:
[Galaxy Note 4 Accessories] arjun90:
Lol, I strongly doubt the Moshi will work because its .3mm thick. If it didn't work with the Zagg Glass, its very unlikely to work with the Moshi. I speaking in terms of keeping the inbuilt screen protector of the Otterbox Defender.

Are you suggesting me to remove the inbuilt screen protector, then try?
[Galaxy Note 4 Accessories] felloffthetruck:
I tired it with both Defenders and neither would close all the way. Thought your results may be different.
[Galaxy Note 4 Accessories] arjun90:
Umm, its far too thick. The iLoome and HDX are .12 and .08mm respectively whereas the tempered glass and iMoshi Glass are .4mm and .3mm respectively. Makes quite a difference as Otterbox takes precise measurements to account with no room to spare. I think we all got lucky with the Note 2 Defender Series case two years back, because there was an inherent problem with the screen protector.

With the Note 4, they made sure that the device fits snug, and doesn't move around when within the case. The Note 2 Defender series case used to creak in the bottom and side areas of the inner shell. Otterbox seems to have addressed that with the Note 4; and now one needs to be cautious how they place their phones into the base assembly. :rolleyes:
[Galaxy Note 4 Accessories] arjun90:
Here's the difference between the Moshi iVisor and Zagg HDX looking from side to side. There is a noticeable difference in thickness. .3mm-.08mm
[Galaxy Note 4 Accessories] arjun90:
By the way, removing the inbuilt screen protector in the Otterbox Defender Series case makes the case loose some part of its integrity, more susceptible to creaking. The best universal application is the Commuter, iVisor, and Skinomi, and Cheap Home Button Transparent Stickers.

Whereas my 2nd methodology would just be the Otterbox Defender, iLoome Screen Protector, and Cheap Home Button Transparent Sticker.

I think this is why I'm keeping both Otterbox cases. Versatility of switching protection time to time. Not sure if many others do this. I usually tend to stick to one case and not take the case apart unless absolutely necessary.
[Galaxy Note 4 Accessories] felloffthetruck:
What is you current setup as of today?
[Galaxy Note 4 Accessories] arjun90:
I haven't gotten a chance to install the iLoome yet. I do plan to keep the Defender and use the iLoome instead of Moshi iVisor Glass. I'll install the Moshi when and if I use the Commuter Series Case. I can install the Moshi on top of the existing iLoome thanks to the non-adhesive display area of the Moshi.

I don't prefer removing and re-positioning, and re-installing screen protectors such as the Moshi because the dust that accumulates on the adhesive sides overtime. I wish Moshi provided "a true" warranty, not just a one-year-one-time replacement. My warranty is intact for the Moshi, but I don't see how its worth $45 dollars when Zagg and Otterbox provide true Lifetime Warranty Replacements for a slab of glass.

The BodyGuardz will work well with a Commuter Series case, but bear in bind, will not work with the Defender, its too thick! ;)
[Galaxy Note 4 Accessories] felloffthetruck:
I think the Bodyguardz even the crown will still have a halo on the left/right sides of the display. :confused:
[Galaxy Note 4 Accessories] arjun90:
The Pure will have visible halo, whereas the Crown will have halo, but hidden thanks to the Aluminum covering
[Galaxy Note 4 Accessories] felloffthetruck:
The left/right sides of the display will not be covered by the crown and I'm almost sure there will be a slight halo on each side. :(
[Galaxy Note 4 Accessories] arjun90:
EDIT: If you go to, https://www.youtube.com/watch?v=Eo4bb7Mr9aQ many are asking questions regarding The Crown. I'm a bit disappointed after reading this response,

"It is designed to work with most cases. The Crown is placed on the device after the Pure is installed and fits nicely around the edges. Let us know if you have any other questions. Thanks!﻿"

I understand what you're saying now, I apologize :)

Halo is still possible, and a aluminum rim is certainly not the solution for this. I mentioned earlier, BodyGuardz is simply hiding the problem under the rug.

It's either Moshi's iVisor Glass, iLoome, or Zagg Glass for me, depending on my current setup.

I'll be installing the iLoome later this afternoon. That's a guarantee. :D
[Galaxy Note 4 Accessories] felloffthetruck:
The crown is not going to cover the inside edges of the actual display area where these halos are always located. ;)