yashsingh1/xdaforums huggingface dataset:
[G2 General] usblaidas:
Oh, i thought that 3g should not work...

Anyway, none of the mentioned codes worked for me... Is there any other codes i could try to open that hidden menu?
[G2 General] Art Vanderlay:
The Verizon model doesn't have the hidden menu apk. Xdadeb made one out the att model so you can install this as a system app and launch it from the terminal emulater. Then you'll have hidden menu access.

This is a Verizon code for the test menu. I'm not sure how useful that menu is though.

EDIT: :silly: Nevermind. Got the models mixed up.
[G2 General] siggey:
Ls980 is sprint version (not verizon) and hidden menu works.

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[G2 General] TorqueEffect:
I am also expressing a bit of concern.

Just bought a New D800 off ebay to use on cricket to replace my broken touchscreen VS980.

When it got here the at&t box looked like it had been moved around allot, damaged corners, and the box was not sealed.

Also a sticker with "bad sim reader" had been placed on the box (which scared the hell out of me), and a plain white sticker on the top reading SC-PN-D800 White.

But I opened the box, phone still has all the protective stickers on it, nothing looking out of place, a/c adapter and power cord still sealed. Put my cricket sim in and booted it up, and greeted with a "Android is Upgrading" screen, and I find that 5.0.2 Lollipop was already installed, yet the box sticker with all the number information said 4.2.2. The sim reader works just fine, and even get LTE whereas before on my VS980 I could only get it in certain towns, and even in those towns it was spotty at best.

So either this phone is new and they just took it out of the box for whatever reason to upgrade it to lollipop. Or it has been refurbished.

IMEI Number on the at&t box, sticker on the back of the phone, and in the phone's software all match, and IMEI check says it is a D800

Why is there no damned screen telling us whether it has been refurbished or not?
[G2 General] siggey:
If you install this app

https://play.google.com/store/apps/details?id=com.peamoon.phoneproductioninfo

You can know the production date and other infos.

If the phone is months old than is refurbished...

_____________________________________Read more write less and be smart
[G2 General] TorqueEffect:
Thanks, but still doesn't say anything about any refurb date or refurb counter.
[G2 General] Art Vanderlay:
What's the production date?
[G2 General] siggey:
If the production date is one year ago it is refurbished, if it is a month not.

_____________________________________Read more write less and be smart
[G2 General] cuervo3000:
After reading this thread, I came to the conclusion that my phone is also a Frankenphone. I bought in China and became rooted. I bought it as a D801 and brings d80120d rom does not exist in T-Mobile but if videotron. The back cover says T-Mobile and brings stuck a label with IMEI number. Not a scratch, brand new to the naked eye, but with false box. I'll have to disarm to upgrade?

Enviado desde mi LG-D801 mediante Tapatalk
[G2 General] pat99:
If your device arrived with AT&T Retail box than its New otherwise it should in box with LG logo upfront(Blue color box). Also to note you might receive ATT instruction guide comes with it. If you receive Android User Guide instead than its refurbished!

How i know? I got mine, Refurbished LG G2.
[G2 General] ls980:
the best thing is to ckeck the motherboard
[G2 General] ibtehajpervez:
I dont want to open the phone just yet.

I just want to confirm whether the build number in the recovery and motherboard are always same or different in some cases?

I bought it as a d802 and the imei confirms it as a d802 but when i went into the stock recovery it written "kot49i.d801v20d"
[G2 General] Art Vanderlay:
They're always the same. If the recovery says differently then you'll have to open it. I think the recovery is telling you what it actually is but you'll have to find out for sure.
[G2 General] ibtehajpervez:
If they are always the same then why bother.

So any experience with flashing the correct rom? (Rom according to motherboard/recovery)
[G2 General] Art Vanderlay:
Well how certain can you be when you're getting two conflicting reports? I think the number on the recovery screen is very reliable but not 100% reliable. Either way, make an efs backup before you do anything. You can flash a kdz but you might have to hex edit the file first. There's a couple of threads here where you'll find a lot of information about that.
[G2 General] cuervo3000:
How then updated?

I opened the móvily your motherboard is the same model that sold me (D801). That if, in some parts of ls980y the d800. Always struck me that the cell came rooted, but the motherboard is the D801. I recommend doing to upgrade? Thank You.
[G2 General] Art Vanderlay:
Sorry, the google translate didn't do a good job. Are you saying that you checked your motherboard and it's the same model as it was sold?
[G2 General] cuervo3000:
Thank Art Vanderlay. I bought in a Chinese shop one D801, and D801 motherboard is well.Inside it has parts of several models of LG G2 (ls980, d800) but the motherboard is D801. How do I upgrade?. The cell came rooted, with 4.4.2. Thank You.
[G2 General] Art Vanderlay:
It looks to me like your phone was refurbished properly. Most of those other parts like the flex cable, battery and back cover are interchangeable and work on all models. The best way to upgrade is this guide. I recommend doing an efs backup first. To get your firmware paste your imei at the end of this link csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn= and paste it into your browser. If you have any more questions just report back.
[G2 General] cuervo3000:
And why it came rooted? If it was not because he was rooted and the box was not the original, it passed as a new product. Thank you very much art vanderlay
[G2 General] Art Vanderlay:
I've got no idea why it came like that, only the owner of the chinese shop can tell you. Have you tried going back and telling him? Apologies for the late reply.
[G2 General] Murshad007:
Take a backup of efs 1st.

Install D801 Tot or kdz..

Do a factory reset before and after..
[G2 General] cuervo3000:
Thanks murshad007, but when I try to install recovery with AUTOREC me this legend appears. I get in trouble if he went?View attachment 3412451
[G2 General] wuvio:
I bought my first g2 from eBay as refurbished, but if I turn off the GPS the screen would some time redomly off, and the battery life is poor compare to the test I see online,

If you really like g2 , buy a new one, it is not expensive now.
[G2 General] calimullah:
software update issue

When ever i tried to update my lg g2 d800 20k it says that you r not register what i should do plzzzzz help
[G2 General] Art Vanderlay:
Welcome to xda callmullah. Since you're new here I recommend that you post general q&a questions here. You can also make a new thread in q&a if you don't find what you're looking for. This thread is for news and questions specific to the topic in the OP.
[G2 General] Aloysius01:
I have a refurbished phone (VS980), but I'm pretty sure it was done correctly. I rooted and flashed a custom ROM through Autorec just fine. Thanks for the heads up though, I will keep this in mind in the future
[G2 General] ItsJono:
Hello,

I'm sorry to revive this aging thread but I purchased a D801 on eBay being sold as new from angel-market. I believe it is a Chinese refurbished phone as it seems to come with headphones and the same box that is shown from AliExpress auctions. I also believe it to be a "Frankenphone", made up of the different variants of the LG G2 sold. I fear unlocking the bootloader and rooting the device because I do not want to brick the phone. I currently do not possess tools to open up the phone but I want to unlock my device so I can flash custom/clean ROM image because I do not trust Chinese pre-baked version of Android. I fear there is spyware/malware/virus on it that will steal my personal information.

What should I do? Thank you for your time and help!
[G2 General] Murshad007:
Simple Rooting like Towel Root etc don't brick may not brick it. But installing recovery will definitely brick.

Send the screenshot of Software screen.

If Mobile don't have any warranty then. Open back cover. And check for models on bottom left and top right.

Then open the screws and check the model on top left. That should be 99% correct.
[G2 General] ItsJono:
I will take a screenshot and post here. Thank you for your help!
[G2 General] cuervo3000:
It is safest to open and look motherboard. With this you will be quiet.

Enviado desde mi LG-D801 mediante Tapatalk
[G2 General] siggey:
And no instruments needed, I open mine just using nails..

_____________________________________Read more write less and be smart
[G2 General] Murshad007:
I didn't Said about looking motherboard backside. I said open screws and check top left. That's 99% correct.

I am giving 1% Chance.

Although It's 100% correct
[G2 General] ItsJono:
Hello, I opened up my motherboard:

and here is my system info

How can I safely backup my phone IMEI, unlock and root so I can install Cloudy, thank you!
[G2 General] siggey:
Ok, it is a d801.

Root 4.4.2

http://xdaforums.com/showthread.php?p=53430976

You can use efs backup, partition backup from playstore or twrp recovery to backup efs.

I advise you to read all the sticky threads in q/a section.

_____________________________________Read more write less and be smart
[G2 General] ItsJono:
I thought I had to unlock the bootloader first, and then root. With TowelRoot I can just root, install TWRP and install? or am I not reading this right :s

Thanks!
[G2 General] siggey:
Bootloader is unlockable.

_____________________________________Read more write less and be smart
[G2 General] ahmerkhan:
Hi,

Few days ago i buy a refurbished LG G2 D802 from local market and i upgrade the firmware version to lollypop 5.0.2.

Now the touch screen response has gone wild, I press one part of screen and touch response shows at different area of screen so i can't used it anymore. I am trying hard to restore the phone with different stock firmware (KDZ and TOT) without any luck.

The firmware version shows that it is D802 but when I open the plastic back cover of my phone and it shows LS980 written on the bottom left of the body and the same version number (LGLS980_F_TOUCH) is written on the golden strips sideways to the battery.

I try to flash LS980ZVE_03.51102.tot but it bricked the phone with corrupt display and i flash D802 Lollypop again to normalize the graphics.

I also try to flash D800 firmware LGD800AT-01-V10d-310-410-AUG-14-2013 with both genuine and Hacked DLL (LGUP_8974.dll) file but it failed to run due to wrong model version error.

LG Flash Tool Logs data shows the information of my phone as given below.

Factory Information

1. Model Name : LG-D802

2. SWV : LGD802AT-00-V20c-AME-XX-JUN-10-2014+0

3. SWOV : LGD802AT-00-V20c-AME-XX-JUN-10-2014+0

4. PID : YE03S140225004708

5. IMEI : *******************

I am scared to open and check the backside of the motherboard because it might get me into more trouble.

At this moment the mobile touch screen response is weird and i want to fix it via correct firmware. Any help plz
[G2 General] Murshad007:
Open the screws and check top left... no need to look backside of motherboard..
[G2 General] ahmerkhan:
Can you tell me where to look at Top Left of the motherboard.

Here is an example image from Internet.
[G2 General] Sunandroid:
Usually you have to remove the plastic at the bottom, there the variant is written.
[G2 General] ItsJono:
Hello, I got my phone working. But I am not getting 4G LTE connection, only 4G/HSPA+? on T-Mobile US

Since I confirmed it is D801 motherboard, I used TowelRoot and installed Kit Kat AutoRec. I downloaded Cloudy 3.3 but it put me into bootloop. I loaded TWRP and sideloaded BLChanger using ADB and successfully change my bootloader from LP to KK which is what I believe was causing bootloop (error in bootloader?). I booted into recovery after some tries and failing but finally got into TWRP and reflashed Cloudy 3.3 and now it is working amazingly.

Only I do not get 4G LTE, only 4G HSPA+? Can someone please help me? Maybe I need new baseband or something? Or maybe manual APN settings? Thanks!
[G2 General] ahmerkhan:
I am not sure where you are referring at the bottom. The small plastic piece at the bottom of the phone shows LS980 but i know mine is a refurbished model so i need to confirm the Model Number via Motherboard.
[G2 General] Art Vanderlay:
This video shows how to to it https://www.youtube.com/watch?v=15krGmydqgQ&feature=youtu.be
[G2 General] Murshad007:
On top left under ribbon cable..
[G2 General] zenmatefh:
exellent thread

this fix my phone . also my mind :good:
[G2 General] nabeelahmad909:
Hey guys

Do not flash a refurbished one, i had experienced it and came up with bricking my phone. EVEN LOST Recovery and download mode. so be careful.
[G2 General] adfjate:
Hello.

Ok. Now I have been reading a lot on this forum. This is my first post. Hoping for good advice.

I have bought a refurbished LG G2 supposed to be a d802 model. After reading on here I now know I have a "frankenphone" with a "D801-MAIN EAX65293801 1.0 (3)" motherboard, (I have opened up the phone to check this on the motherboard).

My problem:

Before I knew anything about this at all, I wanted to update from KitKat to Lollipop. (Bad idea I know now). I did so using the official LG mobile support tool on my pc. Update went fine, I thought at first, but after update, the phone had no network access, like it couldn't recognize my sim card at all. (I now think this is because of EFS partition error and loss of IMEI, correct?). Because of this problem happening after the update I wanted to downgrade back to Kitkat in hope that would return network access. I could not do this using the previously mentioned method, so I had to start reading, and found this forum and specifically the thread: "LG G2 Stock Firmware (Go Back to Stock)". With that thread as a guide I was able to flash D80220D.kdz Kitkat on my supposed D802.

New Problem: the touch screen is crazy, impossible to hit any correct buttons on the screen.

After this I had to read a lot more and found this thread, opened up the phone, motherboard of D801 model, as said, a "frankenphone".

So, my questions: What to do now? Is there any chance of making this "frankenphone" a working phone again?

First priority is probably to flash a correct firmware for the phone, correct firmware is what? At this point I don't care if its stock Kitkat, Lollipop or cloudy or whatever else as long as it would work in the phone. Suggestions? Does the fact that the board model is made for the american market affect in any way when I want to use the phone now here in northern Europe? Different bands or something?

Then, if I could get a correct working firmware I could begin to sort out network not working, IMEI or whatever is the problem, if possible.

Any suggestions?
[G2 General] amin44:
Just install d801 tot or kdz and u will be fine and imei will back
[G2 General] Murshad007:
Yes, most of the time..

But thats a step to fully unbricking..
[G2 General] Zarrick19:
So far I haven't even considered flashing a different ROM :D The temptation might be strong, but I really don't want to end with stripes on the whole screen or, in a worst case scenario, with a bricked phone...

I've bought my G2 from an e-shop a year ago for 270€, 2 years of warranty, but it isn't from the official distribution (imported from Poland), so I'm not sure if it isn't even refurbished. And since my warranty is still on, I'm really not going to check the motherboard to see if it's really a D802 :) I guess I'm ok with KK :D
[G2 General] Art Vanderlay:
If your phone is refurbished though the system update will brick it regardless. Since your phones lasted this long I think your pretty safe.
[G2 General] Zarrick19:
Well I've got an update right as I turned on the phone for the first time, then another one about about 1-2 months later (still KK), and since then no update came (for 5.0.1). Dunno.
[G2 General] adfjate:
Are you sure? What d801 .kdz file should I choose? Suggestions? Any experience what works best?

And would that really return network access? If it did it would be great, I imagined it would be much more complicated...
[G2 General] amin44:
Yes i am sure i know someone have d801 and after him flas802 rom he lose imei and touchscreen got crazy .flash d801 as motherboard say and u will be safe
[G2 General] DroidsRugly:
I've been cheated too. Got LS980 in the casing of D802. Didn't know about that in starting b/c of modded OS & IMEI, tried to flash a Rom & bricked it. Tried everything to recover it with no success. Finally got it fixed through JTech service for $20. Screw the liars.
[G2 General] obvious:
I wouldn't be sure of this at all. It didn't work for me and I was in exactly the same situation. I even tried DD'ing individual partitions with the help of someone who really knew their stuff. Nothing worked. I ended up returning the phone to Ali express.

Then again, the way it is now you haven't got much to lose.

Good luck :-/
[G2 General] Aamirshah:
bought wrong model

i bought a international LG-g2 d-802 but when i read this post i opened my phone's back cover and it was LS-980 hardware in it....

so now i want to flash cloudy g2 3.3 but i don't know which file to flash either it is D802 file or LS-980 file... (plz help)

*sorry for rip english :D

thanks:)
[G2 General] raptorddd:
What the mother board tells you. if its ls 980 then that rom.
[G2 General] luchardi:
I bought an D800 on Aliexpress. I read this thread before the buy but I jump to the new LG g2 for me and was a real (refurb) d800 so I'm no complains about that. Maybe you need to research more on the seller before.

Enviado desde mi LG-D800 mediante Tapatalk
[G2 General] MLDamazigh:
I bought lg g2 D802 but when i ckecked the phone with imei in imei.info the result was D800 and in other sites like swappa.com the result was D801.how can i know the real code name because i want update my phone to lollipop? Please help me...

Envoyé de mon LG-D802 en utilisant Tapatalk
[G2 General] raptorddd:
100% to be sure you need to open the phone, and check the motherboard. ob the first page there a video on how to..
[G2 General] MLDamazigh:
But i dont want to open the phone. Can i check the real name in the custom recovery?because when i bought the phone i found that is rooted and i installed rom manager then is wrotten current recovery: clockworkmod 6.0.4.7

And the radio fm doesnt work (i think D800 doesnt have radio fm that why it doesnt work for me. So i think my model is d800)....sorry for my bad english

Envoyé de mon LG-D802 en utilisant Tapatalk
[G2 General] Sunandroid:
No way around opening the phone. Every software information can be faked.
[G2 General] raptorddd:
you asked for 100% sure thats the only way.. if you dont want to try reading the first post there are ways to check but not guaranteed.. and risk of brick.. its up to yoy.. i have d800 cant rember if stock rom had FM bu ti know ive seen FM in some custom roms.. so not sure about that..
[G2 General] syrkles:
I bought a refurbished vs980 from eBay and everything works fine been flashing ROMs like crazy since I got it
[G2 General] krunalkamdar:
Desperately need guidance and help!!

Hello frnds,

These are the sequence of events which are mostly common with a lot of people here:

Bought phone off ebay thinking its 802. Upgraded OS and boom, imei became null.

Flashed 802 firmware and touch stopped working properly. Also phone started getting into a boot loop.

Then, i came across this thread, opened the phone and found ls980 as the model no. on the phone. Currently phone can be started but gets in a software reset boot loop.

Guys i need suggestions from you: Will flashing ls980 firmware make my phone work fine? Would the ls980 firmware not be sim locked as it usually is with sprint phones. I live in india and want to use the phone here.

Also, what will i need to get my imei back and active?

Finally can i flash any version of ls980 or would any one particular version be better?

Please suggest what shall i do. Need help desperately.
[G2 General] Art Vanderlay:
If ls980 is on the motherboard then that's the firmware you need.

Don't worry about numbers on the other parts of the assembly, they're all interchangable.

After you get your phone booting there are methods of sim unlocking and getting your imei back.
[G2 General] krunalkamdar:
Cool then. Will begin with the ls980 firmware flash first. Then please guide me on how to unlock sim and restore imei.

Is it suitable to go ahead with any specific version of ls980 firmware? Or shall I try any one?
[G2 General] Art Vanderlay:
The different sprint firmwares just represent different android versions. The latest one I can see is zve.
[G2 General] modyz:
Yes.

Flashing stock ls980 rom will make everything work fine. (imei, touch, storage..)
[G2 General] krunalkamdar:
Flashed the phone with ls980 zxe firmware with a modified hex file.

Now the phone is stuck in lg logo when I start it. I even formatted once, but no use. It's still stuck at lg logo.

How shall I proceed now. Please guide.
[G2 General] modyz:
Phone wont boot up because wrong model number in rom.

Flashing modified file is for flashing unmodified rom.

Flash again with unmodified .tot file.
[G2 General] krunalkamdar:
Two things : with original file I got error device mismatch. D802 vs ls980.

My device originally is ls980, but had d802 firmware written in it. So this error was occurring.

Secondly, now the phone can't be put in download mode any more.
[G2 General] Art Vanderlay:
What happens when you try to put it in download mode?
[G2 General] modyz:
if you flashed modified file, you cant get device error while flashing original file. first flash modified then unmodified file.

for download mode, if your phone can boot up to fastboot mode follow this guide;

http://xdaforums.com/showpost.php?p=55438608&postcount=4
[G2 General] Adil Aziz:
Hi. I have LG G2 D801. But in IMEI info check it shows D802. I want to root and flash roms. What should i do?
[G2 General] krunalkamdar:
firstly what makes you say you have a d801. the only way to confirm that would be to check the model no. on the motherboard.

If you have already confirmed that, i can suggest you the way forward.
[G2 General] Adil Aziz:
Hmm. When i check IMEI online it says i have D802. But other phone info apps show me D801. But again specific LG phone info apps shows me D802. Im confused. I cant check motherboard.
[G2 General] krunalkamdar:
Bro don't ever update your phone. It looks complicated. These days a lot of country specific phones like 801,803,980 etc are shown as 802(the international version ),so that it can be sold easily . Imei, software info in the phone etc can be easily modified to look like 802. If you ever wish to do any software edits (or updates} on the phone, you will have no option but to cost check the model number on the motherboard. Else, your phone might be non usable.
[G2 General] raptorddd:
if you cant,.... then leave it like it its or youll brick phone, read first pages and it shows video how to. if you want thats the only way to know for sure, you open it then check motherboard and what ever variant it says the motherboard has thats your variant..
[G2 General] 13x025:
OK.

Now here is my story

( and a question. )

I bought my - refurbished - phone from an online Chinese retailer on Aliexpress. The phone came with Android 4.2.2.

Since I wasn't aware of this situation (faking other models as 802D) I fired up the LG Mobile Support Tool and SUCCESSFULLY updated my phone to 4.4.2.

Now... the question: Since this update procedure (with the official LG software) went without any problems from 4.2.2 to 4.4.2 , is it safe to assume that my phone is indeed a genuine 802D model...?
[G2 General] Art Vanderlay:
Yes, I'm pretty sure you're safe. Otherwise you'll have weird touch problems.