[Android Q&A, Help & Troubleshooting] cJames2:
sorry, it didn't work...

after trying 1st link method, I got the image error. since the phone doesn't boot even on recovery, I couldn't try the 2nd method.

last time I tried flashing files SPFT generated the following log:

10/06/16 15:21:54.487 BROM_DLL[7664][5756]: DEBUG: AutoReloadUpdatedImage(): Auto Reload Updated Image (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:3587)

10/06/16 15:21:54.487 BROM_DLL[7664][5756]: DL_IsReady(): DL_HANDLE->rwlock: READ_LOCK ... (FlashToolLib/host/windows/rwlock.cpp:407)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DL_IsReady(): DL_HANDLE->rwlock: READ_UNLOCK. (FlashToolLib/host/windows/rwlock.cpp:423)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: AutoReloadUpdatedImage(): Auto Reload Updated Image success (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:3604)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: FlashTool_Download(0x00BDE960): mutex: LOCK ... (FlashToolLib/host/windows/mutex.cpp:143)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: FlashTool_Download_Internal(): (0x00BDE960): OLD! DL_HANDLE MODE (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:3073)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: FlashTool_Download(): DL_HANDLE_LIST->rwlock: READ_LOCK ... (FlashToolLib/host/windows/rwlock.cpp:407)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DL_HANDLE_LIST::CheckAllHandleReady(): DL_HANDLE->rwlock: READ_LOCK ... (FlashToolLib/host/windows/rwlock.cpp:407)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DL_HANDLE_LIST::CheckAllHandleReady(): DL_HANDLE->rwlock: READ_UNLOCK. (FlashToolLib/host/windows/rwlock.cpp:423)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: FlashTool_Download_Internal(): DL_HANDLE(00BE3A10). (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:3092)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: WARNING: FlashTool_Download(0x00BDE960): Baseband chip version check option is disabled, so skip DSP firmware version checking! (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:3116)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: WARN: FlashTool_Download_Internal(): flashtool handle local storage type(HW_STORAGE_EMMC), dl handle storage type(HW_STORAGE_EMMC) (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:3120)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: IsStorageTypeMatch(): IsStorageTypeMatch() (FlashToolLib/sv5/common/generic/src/StorageSizeCheck.cpp:252)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: IsStorageTypeMatch(): storage type is HW_STORAGE_EMMC,target storage type is HW_STORAGE_EMMC. (FlashToolLib/sv5/common/generic/src/StorageSizeCheck.cpp:276)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: IsStorageSizeEnough() (FlashToolLib/sv5/common/generic/src/StorageSizeCheck.cpp:288)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: CEMMCStorageSizeCheck::IsStorageSizeEnough(): m_begin_addr=0X0000000069800000,m_end_addr = 0X0000000000000000,m_name = USRDATA,m_len = 0X0 (FlashToolLib/sv5/common/generic/src/StorageSizeCheck.cpp:107)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: CEMMCStorageSizeCheck::IsStorageSizeEnough(): StorageSize=0X00000000E6C20000,u64LastImgEndAddr = 0X0000000069800000 (FlashToolLib/sv5/common/generic/src/StorageSizeCheck.cpp:113)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: CEMMCStorageSizeCheck::IsStorageSizeEnough(): storage size is enough,success! (FlashToolLib/sv5/common/generic/src/StorageSizeCheck.cpp:118)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: FlashTool_Download(): DL_HANDLE->rwlock: READ_LOCK ... (FlashToolLib/host/windows/rwlock.cpp:407)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: FlashTool_Download_Internal(): (0x00BDE960): CALLBACK_DA_REPORT(0x00442160): enter ... (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:3239)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: FlashTool_Download_Internal(): (0x00BDE960): CALLBACK_DA_REPORT(0x00442160): enter ... (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:3246)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_CheckSecInfo(): send DA_CHK_PC_SEC_INFO_CMD(0xE0). (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:4958)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_CheckSecInfo(): send SEC_INFO_LEN(0x00000000)=0. (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:4977)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_CheckSecInfo(): wait for security check ... (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:4994)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_CheckSecInfo(): security check is passed. (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:5000)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_CheckSecInfo(): OK! (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:5002)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: SECURE_HANDLE_MAIN::onPreloaderWillBeDownloaded(): (0x00BDE960): Check SUSBDL Status .. (FlashToolLib/source/security/src/secure_handle_main.cpp:121)

10/06/16 15:21:54.488 BROM_DLL[7664][5756]: DEBUG: SECURE_DA_Cmd::CMD_Secure_USB_ReCheck(): Enter .. (FlashToolLib/source/security/src/secure_da_cmd.cpp:351)

10/06/16 15:21:54.489 BROM_DLL[7664][5756]: DEBUG: SECURE_DA_Cmd::CMD_Secure_USB_ReCheck(): current sec_config (0x0) (FlashToolLib/source/security/src/secure_da_cmd.cpp:369)

10/06/16 15:21:54.490 BROM_DLL[7664][5756]: DEBUG: SECURE_DA_Cmd::CMD_Secure_USB_ReCheck(): S-USBDL Status (0x1799) (FlashToolLib/source/security/src/secure_da_cmd.cpp:383)

10/06/16 15:21:54.490 BROM_DLL[7664][5756]: DEBUG: SECURE_DA_Cmd::CMD_Secure_USB_ReCheck(): S-USBDL disabled (FlashToolLib/source/security/src/secure_da_cmd.cpp:388)

10/06/16 15:21:54.490 BROM_DLL[7664][5756]: DEBUG: SECURE_DA_Cmd::Secure_USB_TurnOFF(): Enter .. (FlashToolLib/source/security/src/secure_da_cmd.cpp:2292)

10/06/16 15:21:54.490 BROM_DLL[7664][5756]: DEBUG: SECURE_DA_Cmd::CMD_Secure_USB_ReCheck(): done!! (FlashToolLib/source/security/src/secure_da_cmd.cpp:455)

10/06/16 15:21:54.490 BROM_DLL[7664][5756]: DEBUG: SECURE_HANDLE_MAIN::onPreloaderWillBeDownloaded(): (0x00BDE960): SUSBDL Disabled (FlashToolLib/source/security/src/secure_handle_main.cpp:128)

10/06/16 15:21:54.490 BROM_DLL[7664][5756]: DEBUG: SECURE_DA_Cmd::Secure_USB_CheckPL(): Enter .. (FlashToolLib/source/security/src/secure_da_cmd.cpp:2304)

10/06/16 15:21:54.490 BROM_DLL[7664][5756]: DEBUG: SECURE_DA_Cmd::Secure_USB_CheckPL(): SUSBDL is disabled. No check (FlashToolLib/source/security/src/secure_da_cmd.cpp:2307)

10/06/16 15:21:54.490 BROM_DLL[7664][5756]: DEBUG: SECURE_DA_Cmd::Secure_USB_CheckPL(): done!! (FlashToolLib/source/security/src/secure_da_cmd.cpp:2383)

10/06/16 15:21:54.490 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CheckPreloaderExtVer(): (6582 8a00 ca00 0 8a000000 8a000000) (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:6481)

10/06/16 15:21:54.490 BROM_DLL[7664][5756]: DEBUG: DA_cmd::GetPreloaderExt(): found ROM at 0001BA84, len(000005CC) (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:6556)

10/06/16 15:21:54.490 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_DownloadBootLoader(): send DA_DOWNLOAD_BLOADER_CMD(0x51). (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:6708)

10/06/16 15:21:54.490 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_DownloadBootLoader(): wait for DOWNLOAD_BLOADER_CMD permission check ... (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:6713)

10/06/16 15:21:54.491 BROM_DLL[7664][5756]: DEBUG: DA_cmd::SendPhoneInfo(): Flash Phone Info will not be sent to target. (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:7358)

10/06/16 15:21:54.491 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_DownloadBootLoader(): send KEY hash length(0x00000020). (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:6736)

10/06/16 15:21:54.491 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_DownloadBootLoader(): send KEY hash value (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:6742)

10/06/16 15:21:54.491 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_DownloadBootLoader(): get hash check results (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:6748)

10/06/16 15:21:54.493 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_DownloadBootLoader(): send PACKET SIZE(0x00002000). (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:6759)

10/06/16 15:21:54.493 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_DownloadBootLoader(): send Flash Device Type(0x05). (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:6764)

10/06/16 15:21:54.493 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_DownloadBootLoader(): check Flash Device Type... (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:6769)

10/06/16 15:21:54.493 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_DownloadBootLoader(): check Flash Device Type OK! (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:6780)

10/06/16 15:21:54.493 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_DownloadBootLoader(): check Header Block... (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:6783)

10/06/16 15:22:04.514 BROM_DLL[7664][5756]: ERROR: DA_cmd::ReadData(): Retry(98): ReadComm(0/1): exceed timeout 10000 ms, retry 98 times fail!, total=(0/1). (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:270)

10/06/16 15:22:04.514 BROM_DLL[7664][5756]: ERROR: FlashTool_Download_Internal(): da_cmd.CMD_DownloadBootLoader(): fail! ret(4008). (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:3362)

10/06/16 15:22:04.514 BROM_DLL[7664][5756]: FlashTool_Download(): DL_HANDLE->rwlock: READ_UNLOCK. (FlashToolLib/host/windows/rwlock.cpp:423)

10/06/16 15:22:04.514 BROM_DLL[7664][5756]: FlashTool_Download(): DL_HANDLE_LIST->rwlock: READ_UNLOCK. (FlashToolLib/host/windows/rwlock.cpp:423)

10/06/16 15:22:04.514 BROM_DLL[7664][5756]: FlashTool_Download(0x00BDE960): mutex: UNLOCK. (FlashToolLib/host/windows/mutex.cpp:158)

10/06/16 15:22:04.514 BROM_DLL[7664][5756]: DEBUG: CLockAllImageFiles::~CLockAllImageFiles(): Unlock All bin images file after DL stage (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:3572)

10/06/16 15:22:04.514 BROM_DLL[7664][5756]: FlashTool_Disconnect(0x00BDE960): mutex: LOCK ... (FlashToolLib/host/windows/mutex.cpp:143)

10/06/16 15:22:04.514 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_Finish(): Send DA_FINISH_CMD(0xD9), device_status(DISCONNECT_USB_AND_RELEASE_POWERKEY). (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:1047)

10/06/16 15:22:14.541 BROM_DLL[7664][5756]: ERROR: DA_cmd::ReadData(): Retry(98): ReadComm(0/1): exceed timeout 10000 ms, retry 98 times fail!, total=(0/1). (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:270)

10/06/16 15:22:14.541 BROM_DLL[7664][5756]: ERROR: DA_cmd::CMD_Finish(): Error return(2). (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:1081)

10/06/16 15:22:14.552 BROM_DLL[7664][5756]: DEBUG: DA_cmd::CMD_Finish(): OK! (FlashToolLib/sv5/common/generic/src/da_cmd.cpp:1087)

10/06/16 15:22:14.552 BROM_DLL[7664][5756]: ERROR: FlashTool_Disconnect(): (0x00BDE960): da_cmd.CMD_Finish(): fail! (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:1900)

10/06/16 15:22:14.552 BROM_DLL[7664][5756]: FlashTool_Disconnect(0x00BDE960): mutex: UNLOCK. (FlashToolLib/host/windows/mutex.cpp:158)

10/06/16 15:22:14.581 BROM_DLL[7664][5756]: com_sentry::Close(\\?\usb#vid_0e8d&pid_2000#6&265d47d&0&5#{a5dcbf10-6530-11d2-901f-00c04fb951ed}, 00000FB4): OK! (FlashToolLib/host/windows/com_sentry.cpp:645)

10/06/16 15:22:14.581 BROM_DLL[7664][5756]: com_base::~com_base() m_hCOM(FFFFFFFF) (FlashToolLib/host/windows/com_sentry.cpp:116)

10/06/16 15:22:14.581 BROM_DLL[7664][5756]: DEBUG: FlashTool_Disconnect(): successfully done. (FlashToolLib/sv5/common/generic/src/flashtool_api.cpp:1912)

10/06/16 15:22:14.626 BROM_DLL[7664][8712]: RB_ClearAll(): RB_HANDLE->rwlock: WRITE_TRYLOCK, OK! (FlashToolLib/host/windows/rwlock.cpp:446)

10/06/16 15:22:14.626 BROM_DLL[7664][8712]: RB_ClearAll(): RB_HANDLE->rwlock: WRITE_UNLOCK. (FlashToolLib/host/windows/rwlock.cpp:476)

I don't know what to do. please help me! :silly: :crying: