[Moto G General] tmittelstaedt:
Your not working with the upper level execs. Your working with the lower level people who have no control over what their company does. Their upper execs tell them "make the phone so that we own it completely even if the customer forks over their money or your fired" and they work their butts off to do that. I'm not talking about the lower level people and I think you know that.

The upper level execs set the company culture. And the company culture at Verizon is the customer is nothing more than fodder. If Verizon's company culture gave a damn about the customer they would have both bootloader locked and bootloader unlocked phones for sale in the retail outlets. If bootloader locking is such a security advantage the customers would buy them over bootloader unlocked phones. But no, instead, the bootloader locking is hidden away and the only way to buy one that can be unlocked is to pay ten times more for one. Your friends may be friends with you but they are supporting their families off of that company. They cannot go against that culture even though they probably would agree with me that Verizon should give customers a choice about buying a locked or unlocked phone.

Verizon does not need to force Motorola to refuse to hand out bootloader unlock codes for the Moto G. Nor do they need to make it insanely difficult to do a network unlock. Verizon posts a statement on their website saying that after you have owned your carrier-subsidized phone for a year you can network-unlock it. But they say NOTHING about bootloader-unlocking it. And if you try calling Verizon's support and asking for a network unlock code you will waste hours of time. I finally got a support tech in Verizon who was willing to look at their own website - after they told me Verizon didn't unlock phones - and do what she needed to do to answer my question - which is, when I am ready to network-unlock my phone, I have to call in and get the request escalated to 3rd tier before I'll be talking to a tech that even knows what network unlocking _is_. And the FCC - who forced them to allow for network unlocking - didn't force them to bootloader unlock. And of course they won't do it.

Verizon could go to Motorola and say "every phone that is 2 years old or older you are free to hand out bootloader unlocks on" But they won't.

No, you are very naive if you think that your friends who work at the carriers represent the carrier's approach and view of it's customers. They don't. I have no doubt that they are nice people. But the organization they work for is rotten to the core. I judge carriers by how they treat their customers. I judge them about how they treat me. And when I bought my phone and called into Verizon asking about what date I would get my phone network unlocked - just as a test to see if Verizon is really upholding the terms of it's agreement with the FCC where the FCC required them to network unlock phones - I was repeatedly lied to by their support people. So I am not basing my statements about that carrier on reading some crank who is spewing on the Internet against the carrier because he doesn't want to pay his phone bill. I'm basing them on how I've been treated. Where I live Verizon is a requirement due to coverage issues. But I have no qualms about what kind of a company I'm dealing with. I'm dealing with a company that buys phones by the hundreds of thousands from Motorola at $50 per device, marks them up 100%, and has a contract with Motorola that says Motorola must advertise a MSRP of $200, so that the sheeple who walk into the Verizon store think they are "gettin a deal" I don't trust them any further than I could spit a rat.

The PC community - Dell, HP, and all the rest of them - worked with Microsoft to develop a standard for encrypted bootloaders too. But ya know what? Microsoft put into the standard for encrypted bootloaders a requirement that the customer and go into BIOS and turn them off. PC makers that don't adhere to this aren't allowed to advertise compliance with the security standard. Verizon has that behavior as a model. But instead of requiring Motorola to make turning off encryption an option for the customer, they did exactly the opposite.

You can go and buy a brand new low-end PC today in the $250 range. That's a cheap PC equivalent to a cheap phone. But it's bootloader encryption is customer-selectable. The same should be the case for cell phones. When you released Sunshine you firmly put yourself behind that ideal. But don't for a second believe that your friends are working for a carrier that has any other position that your software is completely opposite what they believe.