yashsingh1/xdaforums huggingface dataset:
[Ascend Mate 7 Q&A, Help & Troubleshooting] FANTOMAS0uk:
yes it is the default setting but if you use TEXTRA app u can prevent the screen from coming on and it works but textra doesnt have the private box feature and i need it,

thats why i want to stick to handcent sms

there's got to be a way to prevent the screen from coming on everytimes we get a sms ..

maybe an app that overtakes the lockscreen notification as i think the problem comes from that..

the problem sound trivial but i dont want the screen to come on and wake me up at night.

the "do not disturb" option does the job but it blocks everything (calls, sms, ...)

so why cant they add options in the "do not disturb" feature (calls only, sms only...) cause at night i want my calls and alarm to come through.
[Ascend Mate 7 Q&A, Help & Troubleshooting] Simona Simmy:
there's do not disturb feature ..

i have it set up from 20:00 till 6:00
[Ascend Mate 7 Q&A, Help & Troubleshooting] stab2:
Wifi turns off

Hi, the issue is, the Wifi turns off while the screen turned off or sleep after the selected time, even after selecting the option "Always" from Wifi settings & the app Google play & download manager is protected and turned on always while sleep..

Any Clue people as its irritating to see screen always on to download something .. !! also wondering if that so then how will i get notified from social apps ??
[Ascend Mate 7 Q&A, Help & Troubleshooting] Simona Simmy:
wifi is off mate but when it goes off your mobile data will engage/initiate
[Ascend Mate 7 Q&A, Help & Troubleshooting] stab2:
You are absolutely rite my friend, basically dsl getting dc frequently that day, hence affecting wifi hotspot/phone download..
[Ascend Mate 7 Q&A, Help & Troubleshooting] mahershtat:
problem can be solved easily

i have had the same problem before and i solved easily by :

- from sitting go to phone manager.

- simply chose normal power saving not smart (seems not smart at all and causing all notifications problem )

then your notification should be normal no matter you are on data or wi-fi connection .
[Ascend Mate 7 Q&A, Help & Troubleshooting] zeubi01:
I tried but still have the problem. The only way to work for me is to change the wifi setting.
[Ascend Mate 7 Q&A, Help & Troubleshooting] kadiatou94:
notifications on screen off

Hello Everyone, so i resolved all these issues by downloading via play store the PM PLUS application and since that i got the notifications for all my applications(mail, tango, viber, whatsapp....) everything and I am on intelligent mode. After downloading PM PLUS , you just have to autorise persmissions for each application you want to receive the notifications..

ENJOY.
[Ascend Mate 7 Q&A, Help & Troubleshooting] microdog:
Hello everyone,

Thanks for your solution kadiatou94 ! I wish I had discovered this app sooner but I will certainly use it for my next Huawei device ! Does this app resolve the issue for other people as well ? :)

Does it mean this app allows to access more settings about the apps permissions ?

Thanks again !
[Ascend Mate 7 Q&A, Help & Troubleshooting] drom2k:
PM only brings back the removed start and authorization manager. nothing that solves the problem with push/screen off while mobile data is active. i tried nearly everything, and only removing the sd card helps for me. tried several cards with different sizes - nothing. disabling the sd card in settings is not enough, it only works if the sd slot is empty.

you did good by selling that piece of china crap.
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
Holly **** !

i was desperate and thinking about sell my huawei mate 2, buy i tried to install PM PLUS + PNF no root (Drastic mode every minutes) + data always on, and disable optimize wifi

put the right to run in when screen of for PNF, PM and my hangouts, and restart the phone

and holly **** THIS WORK ! (for now)

i hope this will still work during a few days, and after we can corfirme this
[Ascend Mate 7 Q&A, Help & Troubleshooting] drom2k:
does not work for me
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
did you do all the stuff requiered ?

settings your data on always, disable optimized wifi ? install PNF no root and put the heart beat to 1 minutes, apply, and reboot the phone ?

intall PM PLUS and allow on screen off PNF, PM PLUS, and your application that give your the notification, and allow notification for them ?
[Ascend Mate 7 Q&A, Help & Troubleshooting] drom2k:
yes, whatsapp messages on mobile data only arrives if i touch a button or turn the screen on. everythink works fine if i remove the sd card or if the charger is connected. on wifi no problems, even with inserted sd card. insane.....

but thanks for your tips
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
are you in normal mode and not in smart or intelligent mode ?

it seems taht if it work on the charger, it's maybe your not in normal mode
[Ascend Mate 7 Q&A, Help & Troubleshooting] drom2k:
tried in both modes....tried everything posted here, all firmwares, different sim card - and result is always the same.
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
after somes hours, notifications doesn't work anymore

i have to reboot the phone to had them working for a fiew hours.

It's thinking about selling it, and never buy again an huawei phone if this bug is never fix
[Ascend Mate 7 Q&A, Help & Troubleshooting] Simona Simmy:
Guys bare in mind that clean apps stopping notifications..

I had uninstalled couple apps and all sudden notofications came from 3 days back .. of few apps
[Ascend Mate 7 Q&A, Help & Troubleshooting] blackfire2802:
Same problem here

Hello,

I recently bought the gold version, and beside Gmail and Viber I cant receive any push notifications,. I installed PM Plus and still the problem persists.

I also receive every 2-3 minute an error: "Location not found"

Anyone else has this problem?

Please help? what should I do in order to have my push notifications
[Ascend Mate 7 Q&A, Help & Troubleshooting] paullu:
I have "Location not found" issue too

Even I turn off GPS.

My hotmail almsot time can't get notification
[Ascend Mate 7 Q&A, Help & Troubleshooting] Mister B:
^ Location not found could be some app setting triggering it so need dig around & check.

Push Notification is a big problem & without top custom ROM development you are in the hands of Huawei for a fix & the chances are slim unless they really do major work/testing & release a good LP ROM.

From my experience of chinese fones it normally buggy ROM issues that are major let down, device hardware & build is quite good for cost but some of the issues on this handset are hard to live with if your main daily device.
[Ascend Mate 7 Q&A, Help & Troubleshooting] Simona Simmy:
pls write down what apps you have installed
[Ascend Mate 7 Q&A, Help & Troubleshooting] vonotny:
I had the same issues with not receiving any push notifications on the mobile network. Here's how I solved it.

1) Set the power management mode to "Normal" instead of "Intelligent"

2) Switch on "Wireless & networks" -> "... More" -> "Mobile Networks" -> "Enable always-on mobile data"

3) In "Data traffic management" -> "Traffic use ranking", make sure all apps you want to receive notifications from are allowed to acces the mobile network, and that background data isn't restricted.

4) Make sure all the apps you want to receive notifications from are set to "Allow" in "Notifications Manager"

5) In "Power saving" -> "Power info", make sure to set all apps you want to receive notifications from to "Keep running after screen off" and, if applicable, "System wakeup" and "Startup manager"

You can access the power saving, traffic and notification settings either via the settings menu or via the Phone Manager app.

Finally, not sure whether this is vital or not, but I also allow "Google Account Manager" and "Google Services" to keep running after screen off. It would be good to know, though, whether these processes are actually needed in order to receive push notifications.

Anyway, on my device I'm now receiving Gmail, WhatsApp, Facebook and other notifications on time, even when the screen is off and I'm on the mobile network. So far, it didn't seem to have a noticeable adverse effect on battery life.
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
"Google Services" doesn't appear as an application
[Ascend Mate 7 Q&A, Help & Troubleshooting] vonotny:
Forget it all, after a few hours push notifications are once again not coming through, Facebook being especially lazy. This is ridiculous. Okay, so now I'll try and disable the Phone Manager and see what happens then.
[Ascend Mate 7 Q&A, Help & Troubleshooting] vonotny:
So I froze "Phone Manager" and "PowerGenie" and installed "Deep Sleep Battery Saver" and "Onavo Count". Facebook notifications started coming through, but Gmail didn't sync properly when it was supposed to. WTF? This is incredibly frustrating ... I may install a custom ROM if Huawei is unable to provide a system where push notifications work properly.
[Ascend Mate 7 Q&A, Help & Troubleshooting] Mister B:
^ Yes his issue is a major PITA & a lot of people are having varying push notification delays on wide range of apps & including stock email app ...
[Ascend Mate 7 Q&A, Help & Troubleshooting] drom2k:
i dont believe that huawei ever will fix this issue. if you google for it you find this problem for nearly every huawei phone.

solved it now with tasker. create every 2 minutes a partial wakelock when mobile data is on, so i get all messages in 1-120 seconds.

battery drain is ok, tried 6 hours in airplane mode with it, and lost only 2% (normal 0% loss). so a day outside of my wifi cost me around 5% extra battery, thats ok for me.
[Ascend Mate 7 Q&A, Help & Troubleshooting] vonotny:
That's what I was thinking of - to install an app that forcibly wakes the phone in set intervals and activates the auto-sync. I might give Tasker a try as well. Now I'm back to Phone Manager running and "Intelligent" power management, as it seem nothing is helping anyway ... though I have protected all my apps that are supposed to receive push notifications. We'll see where it goes.
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
Where is the task wakelock in tasker ?
[Ascend Mate 7 Q&A, Help & Troubleshooting] drom2k:
you need to download secure settings (free tasker plug in)
[Ascend Mate 7 Q&A, Help & Troubleshooting] Simona Simmy:
It is not up to huawei.. it is up to you

You need to understand how notifications works..
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
so i installed tasker + secure setting

i activate every 2 minutes, a CPU wake up

but, after this, tasker only say to me in a notification "no profile active" but it's active
[Ascend Mate 7 Q&A, Help & Troubleshooting] drom2k:
ok, i think you didnt read the whole thread otherwise you would not

talk such bull****. haha, yeah its up to me that gcm wont work on mobile data. hmm...it works on wifi, it even works if i remove the sd card...yepp must be my fault - not something huawei did with theire firmware. never had such a Problem with one of my other phones.

pls mr. wannabe clever, dont ever reply to any of my posts again - most posts i saw from you where complete useless.
[Ascend Mate 7 Q&A, Help & Troubleshooting] Simona Simmy:
Not gonna even interact with such kid person like you .. have a nice day .. :good:
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
Can you put some screen of your configuration of tasker please ?

---------- Post added at 09:46 AM ---------- Previous post was at 09:02 AM ----------

hey, for the good of every one, and for the safe of us continu buying huawei product

if it works, can you put some screen of your tasker configuration of your profile and tasks for this problem ?

you will be one of the great helper here :)
[Ascend Mate 7 Q&A, Help & Troubleshooting] Simona Simmy:
How about check this app out and see ? ;)

https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer

https://play.google.com/store/apps/details?id=com.andqlimax.pushfixer.noroot

---------- Post added at 12:18 PM ---------- Previous post was at 12:03 PM ----------

For those who want to know why notifications not coming through and what it causes..

Well you need to know that there is time interval set by default..

For example if you have weather widget and you go in options there is VISIBLE option ; ''How would you like to have weather refreshed /updated''

And you can choose 15min. 30min one hour etc.. so that means your app will be synced with server every time set interval ..

But the other apps DOESN'T have option to set your time interval of your likes.. or it is hidden not avail. for user

Different story is with gmail, and ebay as these apps support TWO kind of syncs which is FETCH and PUSH ..

As Fetch is done by interval time .. and Push is forced by app server

Once server (gmail) (ebay) detects you received mail gmail does ''favor for you that will force sync with your linked devices to get your mail on time..

Obviously we can modify this in your device app settings ..

So what we need to do is to check FETCH interval which is set by system and app too find correct file where android drives this syncing (even in desired apps files)

And what I believe it is set by app switching network FETCH interval

You can have it happily ticked in networked apps section but u dont see time interval ..

And I bet there is huge diff. btw mobile data interval vs WiFi..

They do it to save ppls money.. IF they are not on unlimited mobile data.
[Ascend Mate 7 Q&A, Help & Troubleshooting] vonotny:
Finally the first useful bit of information, although I don't quite agree with the way you guys are talking to each other in this thread. A slightly more respectful conversation would be nice.

Anyway, do you have any idea how these settings could be tweaked in order to get more frequent updates? For now, I have Huawei's Phone Manager and Power Genie disabled (again) and have Deep Sleep Battery Saver set to force CPU deep sleep when screen is off, with a 30s wakeup every 15 minutes where it forces the auto-sync to sync whatever there is to sync. I'll watch over a couple of days what this does to receiving notifications.

As for Push vs. Fetch, I understand that when the CPU is in deep sleep, neither pull nor fetch will work since network will be disabled and apps won't be active. So when the phone wakes up again, push notification should in theory be able to come through, and apps should be able to fetch notifications. Am I getting this right?
[Ascend Mate 7 Q&A, Help & Troubleshooting] drom2k:
here is my tasker profile. put the xml file into your tasker folder, and then in tasker go for Data/Restore. it will activate the wakelock if you are on mobile data, and deactivate it when wifi connected. i set a 5 sec wakelock every 2 mins, so in worst case you have a 1:55min message delay.

https://mega.nz/#!8NQVTChb!E2SLeCoRLhxuKnn5i7zT_xqruTPUgzYL6Tl3bk-R5Z0
[Ascend Mate 7 Q&A, Help & Troubleshooting] Simona Simmy:
The frequent update cycles are ''somewhere'' in system files .. I have no idea which file , but try that app above what I linked ..

and that developer of that app knows it all.. I am sure we can contact him..

When phone wakes up it seems apps will wake up but sync time intervale seems to carry on where stopped .. or stuck ? blocked by third party app?

But once phone is restarted all is restarted and apps will sync with servers and notif. come through but once sync finishes cycle of next sync is unknown.. or can be set for hours ...

In a nutshell, Google’s push notifications service work by making a connection on TCP port 5228 between the phone and Google servers.

Normally, TCP connections will be forced closed after an idle timeout. To prevent the connection from timing out, Android sends a periodic heartbeat every

15 minutes if you are on WiFi and every

30 minutes if you are on a mobile data connection.

So if the TCP connection is terminated by a network element (e.g. the WiFi router in this case) due to a TCP timeout, any new push notifications from Google servers will not be sent to the Android device. The push notifications will only be received when the mobile phone re-establishes the connection by sending a heartbeat to the Google push notification servers.
[Ascend Mate 7 Q&A, Help & Troubleshooting] vonotny:
Thanks! So the idea to have Tasker wake up the phone in set intervals actually isn't that bad ... Although. I mention I had installed Deep Sleep Battery Saver. Well, it seems the app is successful in putting the phone in deep sleep, but it's unable to wake it up and force synchronization. I just had the screen off for 30 minutes, and when I checked the battery stats, I saw that the device was inactive the whole time. Not a single activity. So this doesn't work.

EDIT: I'm giving PNF Root a try. Still with Huawei Phone Manager and Power Genie disabled. Though it remains entirely unclear as to what's happening under the hood, i.e. how Huawei might've tweaked network and power management on a system level, and could thus prevent notifications from working properly at all without going deeper into the system settings.
[Ascend Mate 7 Q&A, Help & Troubleshooting] Simona Simmy:
Well for huawei EMUI software ,have lot of protections restrictions , battery savings, prevents, blocks .. etc.

I know it is nice, that they care about these thing .. but they seems to have conflict on each other..

But try what you said you gonna do .. and if that gonna fail try do wht I did .. bcos mine notifications works.. ebay , email , skype, etc.. for me all working bcos I had uninstalled all that spam from store which in reality I don't need so I removed all cleaner app, all antivirus app , etc

uninstall complete all apps installed by you, EXCEPT those what you need notifications from and test
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
it doesn't work either, this is not a solution :(
[Ascend Mate 7 Q&A, Help & Troubleshooting] drom2k:
tasker and secure settings are set as protected apps ?
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
yeah, both of them, after 30 minutes, i still don't have notification (i sent an hangouts with another phone)
[Ascend Mate 7 Q&A, Help & Troubleshooting] drom2k:
hmm, the profile is running for sure (check in battery usage if deepsleep is interruptet constantly) ? and you become your delayed messages if you wake up your phone - for example by using the fingerprint sensor ?
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
nothings happend, tasker or not, :(
[Ascend Mate 7 Q&A, Help & Troubleshooting] vonotny:
Update on my progress:

so I noticed that for some reason, Deep Sleep Battery Saver is unable to a) put the phone in deep sleep (it will activate every other minute nonetheless) and b) unable to wake the phone up when it does enter deep sleep after all. So I unfroze Power Genie and Phone Manager again, because fcuk it that's why (and also Phone Manager adds some functionality that is actually beneficial.)

Now push notifications seem to come in more or less frequently even when on mobile data, with the phone showing regular activation intervals when the screen is off. However, no matter what I do, there are no more prolonged periods of sleep as there were when the phone was new out of the box. Probably something to do with all the fiddling that I did.

Anyway, notifications are now working more or less sufficiently for me, but of course battery drain is now slightly higher unless I turn data off completely. Even then, the phone will show regular activity peaks. Overnight when in flight mode, I loose about 2-3% battery, which shouldn't be the case at all.

So I guess it's either notifications or battery life, but not both.
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
I'm trying today again tasker, but not with secure plugin

Juste every 2 minutes, i disable and enable data sync, and sent a vibration, to be sure that tasker is still running
[Ascend Mate 7 Q&A, Help & Troubleshooting] Simona Simmy:
That is wahat I was talking bout ..

Ppl wants to close all apps they wants 100%battery and then questioning why notif. not coming through..

Ppl you need to either sacrifice battery (which is only little bit more) or save batt. Aand have no frequent notifs. Or have them on time..
[Ascend Mate 7 Q&A, Help & Troubleshooting] vonotny:
You're probably right. For my part, I'm happy when the phone lasts a whole day under heavy use (my old Xperia V needed to be charged twice a day at the end of its lifetime, even though I had bought a new battery for it). I can live with slightly inferior battery life as long as mails and messages come through in time.

EDIT: I'm curious, what does your battery life look like?
[Ascend Mate 7 Q&A, Help & Troubleshooting] Simona Simmy:
2 days
[Ascend Mate 7 Q&A, Help & Troubleshooting] hekimoglu61:
Solution

go settings, security,automatically lock, set immediately after sleep. thats it.
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
i don't find this option in security
[Ascend Mate 7 Q&A, Help & Troubleshooting] miyavi1216:
I found the cause of this problem.The answer was only one simple reason.

There is a problem to "remove the app" function in the app history button of MT7.

Push Notification don't work until reboot your device,If you stop the push notification app from here.

It doesn't work even if re-launch the app manually.(I tried many times.)

The solution to this problem is simple.

"Don't kill the app from the app history."

But it is sad that original function is bad ;(

I hope this problem fix in lollipop update.

thx.
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
it's wrong, notifications are not build buy the app, but by the phone, by android himself.

reboot your phone, don't start any app with notification, and send you a notification (with hangouts by example)

you have the notification

It's the connection who is lost by the phone with google server. put your phone in airplane mode, and disable the airplane mode, your notifications come again
[Ascend Mate 7 Q&A, Help & Troubleshooting] adamo86:
I don't know if this has been solved but their is a option on mate 7 which allows you to toggle between notification push and how you handle it when screen is off.
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
and where is this option ?

because nobody find it during thoses 10 pages
[Ascend Mate 7 Q&A, Help & Troubleshooting] adamo86:
Power saving power info it gives option of which app you want to stay on even if screen is off .I got few whats app message and all of a sudden I got this notify with the message requesting me to allow push notification but I couldn't read the whole message.but I knew its something to do with push notification so the second time it appeared with another message I allowed it.
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
and like we explains before

this is not the app who create the notification but the google server

the server sednd the notification to the phone, and the phone create the notification, the notification open the app.

this is too easy, and there will not be a lot of thread and pages if it was that easy
[Ascend Mate 7 Q&A, Help & Troubleshooting] adamo86:
I must of misunderstood the thread which push notification don't appear when screen is off?
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
this is the threat

if the solution was this easy, the problem will be solved, and nobody will still losing time to find a solution.

this is a problem of the phone connection after going in deep sleep with google server to receive push notification.

not just to allow an app, or a power mode.

you just misunderstading the problem and all the solution everybody tried here
[Ascend Mate 7 Q&A, Help & Troubleshooting] Carlton0815:
I had the same problem, but i could fix it. Now it works fine.

Look at the Provider Settings. When possible change from static provider to automaticly. My setting was static and after changing push notifications are working. Whats app, gmail and alll the others.

I hope this can fix your problem.

Michael

Germany
[Ascend Mate 7 Q&A, Help & Troubleshooting] caymal:
did this work all the time ? because i think it only because you remake the connection that it's working on the moment, just like enable and disable air plaine mode