[Nexus 6 Accessories] mmessina:
Slickwraps warranty

Slickwraps stands behind the quality of our products. Our ability to provide a warranty relies on the integrity and honesty of our customers. The 30 day warranty applies to product only and is decided at the sole discretion of the Slickwraps Customer Service team.

If a refund is requested, we will issue a credit back to you for the wrap (excluding any shipping charges) once the wrap has been received back. No credits will be granted for used or opened wraps, we can only offer replacements under the sole discretion of Slickwraps.

This is not true see belowYour request (94003) has been updated. To add additional comments, reply to this email.

Dolores

Dolores (Slickwraps)

Jun 2, 2:39 PM

Hello,

Is all that you are needing is the sides for that wrap?

With Love,

Dolores | Slickwraps Happiness Team

Mmessina10

Mmessina1031

Jun 2, 2:34 PM

Your wrap came with no instructions warnings or information. If you can do nothing for me I will be forced to leave negative reviews and posts

With Love

Michael

I feel for customer support you could do better, guess nor

Dolores

Dolores (Slickwraps)

Jun 2, 2:20 PM

Hello,

Sorry for the inconvenience. I only now realize that you stated you had placed a case on the wrap. Once you place any type of case over our wrap our warranty is void. We do not advertise the wrap for this use and therefore can not offer a warranty for an issue that occurred after you place the case over the wrap.

With Love,

Dolores | Slickwraps Happiness Team

Mmessina10

Mmessina1031

Jun 1, 6:58 PM

Hi, installed the wrap., however when I put it into a tight UAG case I ripped the sides and back. I will not use this case when I read install. It looked good when installed. Back is ripe also but I still have some of it on the back so I can't picture it. Thank you.

Mike

Attachment(s)

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IMAG0008.jpg

Dolores

Dolores (Slickwraps)

Jun 1, 1:19 PM

Hello,

We're extremely sorry to hear about issues you had with your Slickwraps. Our #1 goal is to have you rocking our product on your device, so we offer the industries only GOOF policy to help you in case of a mishap.

To get the ball rolling, we just ask for a few simple things. We will need at least two photos depicting the GOOF and a quick explanation of what happened. Once the requested information is submitted the sooner, we can get you wrapped up!

Now for the boring details: We will cover the cost of the wrap. If and when the GOOF is reviewed and approved you will then be asked to cover the cost of reshipping the product that is $3 domestic or $5 international. This fee covers the cost of reprocessing and reshipping the item.

Thanks again for your support and allowing us to resolve your goof.

With Love,

Dolores | Slickwraps Happiness Team

Mmessina10

Mmessina1031

May 30, 10:11 PM

Hi order # 3238918

item# SW-Nexus6-WSEBONY

I had some difficulty with installation and when I placed it into a UAG case I messed up the back and top edge. Would it be possible to get a replacement

Thank you

Michael Messina

mmessina1031@comcast.net

Order # 3238918

Message-Id:MFP502ET_556e1488cad61_6cd53f808aacd31c509263_sprut

Bottom line.

Good:

the wrap is well done and appears to have good quality control

The Bad:

Payment posted immediately

You get a shipping not days before actual ship date- frustrating

Packaging has no instructions, video or instruction links, cleaning cloth or warranty info

Warranty and Goof warranty depends on what they want to do, Karma of the day

Whats with "With Love" messaging.

For the price its worth it for the frustration NOT

I wouldn't purchase again