yashsingh1/xdaforums huggingface dataset:
[G2 Q&A, Help & Troubleshooting] nihnos:
I have the exact same issue.

Bought a new phone last week and i saw that it had supersu installed (box said d802 and back of phone, also both had IMEI stickers with the same number).

That was weird but I didn't give it too much thought.

I had a problem though, no LTE, even with the service menu and enabling it there, still nothing.

I tried to flash a stock open eur 802 rom and everything got screwed up.

Touch screen is wonky, completely crazy and not calibrated, and I get multiple touch points with only 1 finger (using a mouse now and airdroid).

IMEI is gone + 10 GB only storage instead of 32 GB

can't connect to network

no recovery (I managed to install twrp with autorec)

I even installed cyanogenmod but the touchscreen is still bad and no IMEI.

What can I do?

Should I open my phone and look at the board? Will that damage it?
[G2 Q&A, Help & Troubleshooting] mudassar788:
[MENTION=6265150]nihnos[/MENTION]: Your issue is exactly like mine. If you can approach official LG service center, please try them. Don't open your set if you don't know what to do.

We have now 5 people here with same issue. If anyone gets solution, please post here. Thanks
[G2 Q&A, Help & Troubleshooting] Eminemiero:
Is it posible that you guys bought the phone via internet and its not a real G2?

(Some kind of chinese replica)
[G2 Q&A, Help & Troubleshooting] mudassar788:
I don't think it is possible. At least my phone is original, LG tools find it & it's original product by LG.
[G2 Q&A, Help & Troubleshooting] mudassar788:
Look like bad news :mad::mad::mad:

Read comments

https://www.youtube.com/watch?v=XYxNPFwD6gY
[G2 Q&A, Help & Troubleshooting] hellhanzo:
actually i live in Jordan and my brother got it for me in a visit in the USA and he order it in amazon i have the original seller in my post jut to make ppl avoid it . i took it to LG in Jordan they refuse to fix it cos they only have one model of g2 here and its not 802

he got 2 exact Sets of that phone, one for me the other for his wife .

mine got this prob after updating it via LGMobile Support Tool ,got stuck on fastboot menu and after fixing it i got all the 3 probs , if the other phone can help in any way let me know (for example if we can mount and take out the original files from it or what ever )
[G2 Q&A, Help & Troubleshooting] mudassar788:
My phone still couldn't fix by local guys here in Pakistan, I am losing hopes & bought another phone. I will update here if my g2 fixes.
[G2 Q&A, Help & Troubleshooting] hellhanzo:
same goes here , if i manage to fix mine i will update you here
[G2 Q&A, Help & Troubleshooting] mudassar788:
Look like this is due to LG faulty rom. Trying emailing lg but they support form is not working LG. I think we all had refurbished D800 to D802 models who are facing this issue :(
[G2 Q&A, Help & Troubleshooting] asad.scorp:
well i heard that cell board dont support other model firmware untill unless it was rooted and m sure mine set was not rooted may be due to faulty firmware
[G2 Q&A, Help & Troubleshooting] mudassar788:
imei.info shows my phone D800. I will try D800 roms on Monday, if any success, I will surely post here.
[G2 Q&A, Help & Troubleshooting] Sonic1979:
Same problem

Hey

I have exactly the same problem with my LG G2 after upgrade from ver.B to ver.C

The touch screen works like crazy, the phone shows 10 GB of memory, and does not see any simcard.

I checked the IMEI on imei.info and shows it's version D800

but on imeidata.net shows the correct version of the Honk Kong D802.

Has anyone found a solution to this problem?
[G2 Q&A, Help & Troubleshooting] nihnos:
I haven't had any luck with mine so far
[G2 Q&A, Help & Troubleshooting] mudassar788:
Me too trying, no luck yet :(
[G2 Q&A, Help & Troubleshooting] zoheb.zakir:
Hello Guys,

I am having same issue.

Touch malfunction.

Storage reduced.

Network not coming.

Its being 5 days and i am feeling helpless. Please help me.
[G2 Q&A, Help & Troubleshooting] mudassar788:
I am facing this issue from 8th December. Still not fixed :( Waiting for some solution. If I will get some solution, I will post here.
[G2 Q&A, Help & Troubleshooting] raulx222:
Did you tried other firmware sources? like http://lg-phone-firmware.com/firmware-Lg+G2-Tutti-36.html or http://xdaforums.com/showthread.php?t=2687260 ? and when you used Flash Tool you did the CSE flash or Normal flash?..if you didnt tried CSE, then try..maybe it helps
[G2 Q&A, Help & Troubleshooting] mudassar788:
I have tried more than 20 ROM both with CSE & Normal flash but no success. Look like this issue is on refurbished phones with replaced boards & screens :(
[G2 Q&A, Help & Troubleshooting] raulx222:
Aha...but if it worked before the update, then there should be a way to fix it :/...
[G2 Q&A, Help & Troubleshooting] mudassar788:
Yes, maybe there will be some customized rom for these refurbished sets :(
[G2 Q&A, Help & Troubleshooting] raulx222:
The boards and screens weren't replaced with compatible ones?.. are they "fake"?

If you could get the files from another phone like yours but which works... like partitions and all system files.. the TWRP backup i think it doesn't backup some files from phone like partitions, so another way can be only to manually push them out from a working phone and flash them on yours
[G2 Q&A, Help & Troubleshooting] mudassar788:
My friend has G2, how can I make backup. Can you share some tutorial?
[G2 Q&A, Help & Troubleshooting] zoheb.zakir:
mudassar bhai,

Did you get any fix??
[G2 Q&A, Help & Troubleshooting] mudassar788:
No yar, trying but still no success yet :(
[G2 Q&A, Help & Troubleshooting] usman076124:
Only reason

Really sorry to hear about your problem buddy,...from where did u gt that phone?it must be refurbished or internal board could b changed by someone...

LG G2 Korean variants are also available in Pak,thats the only reason to get rid of such issues i prefer Korean Variants which are at least 100% genuine and original LG Made. I know a guy here in my city who is expert to deal with LG such issues i'll discuss it with him and will give you a positive update in shaa Allah...
[G2 Q&A, Help & Troubleshooting] mudassar788:
1 friend was recommending "Raja Communication, Singapore Plaza, Saddar. Rawalpindi" but I didn't find any contact in Rawalpindi yet. If it is near to you, can you please contact them? (As you are from Rawalpindi)
[G2 Q&A, Help & Troubleshooting] -iNCEPTiON-:
Call me .. PM SENT

I will guide you !!
[G2 Q&A, Help & Troubleshooting] mudassar788:
Post #1 updated as per my findings in this thread. It may help someone.
[G2 Q&A, Help & Troubleshooting] zoheb.zakir:
Thank you mudassar bhai... please let me know if you able to solve the problem. Feeling helpless and hopeless.
[G2 Q&A, Help & Troubleshooting] mudassar788:
I am trying :( as soon as I get some success, I will update here.
[G2 Q&A, Help & Troubleshooting] Devil216:
HI

Bhai m too having same problem ... m trying too , if i findany solution will tell u and you have to tell me too ... we must help each other ....

one solution i think is we have to back-up similar phone in working condition and flash that to our phone .. (only possible solution)
[G2 Q&A, Help & Troubleshooting] zoheb.zakir:
Hello muddasser bhai,

You found any solution?
[G2 Q&A, Help & Troubleshooting] mudassar788:
Hello all,

I am so sorry, I missed to update this thread :(

First thing is that I would recommend you to open back cover of your Lg G2 & see on motherboard, you will find the actual model number. Then flash D802 rom & after flashing rom, immediately flash Kernel of actual model number. Say if you have actual D800 model, then after flashing D802 rom, flash D800 kernel too & your problem will be solved.

MOD EDIT by [MENTION=3843529]gregbradley[/MENTION]

XDA RULES

If you have further questions, feel free to ask.

Thank you.
[G2 Q&A, Help & Troubleshooting] Devil216:
please guide me how to flash kernel ...
[G2 Q&A, Help & Troubleshooting] mudassar788:
EDIT: http://xdaforums.com/showthread.php?t=2725023

This above topic will help you I think. Check that.

http://www.dorimanx.com/LG/

Check your actual model of lg g2 on motherboard. Download the right kernel file from above link. Copy it on internal storage in main folder. Reboot g2 in custom recovery & flash the zip file.

I am not expert, but this should work. If it doesn't work, please google it :(
[G2 Q&A, Help & Troubleshooting] vishal11in:
Guys i have d80220c. My phone was shipped with 20b which i update using ota. Let me know if i could be of any help in this regard to backup the files
[G2 Q&A, Help & Troubleshooting] Devil216:
Bhai if it is imported and is D801 /803 internally then it can help us .. :)
[G2 Q&A, Help & Troubleshooting] vishal11in:
I got it from dubai and model no. Is 802
[G2 Q&A, Help & Troubleshooting] JON-JAY:
Hi thought i'd share my experience. Even i have same issue and not able to resolve yet. I am in UK.

I bought phone from aliexpress and all working fine but no LTE option, i read on these boards all you have to do is flash stock rom to get lte option in network settings so i did and i got touch problems and no imei. This was back in November and i gave phone to repair shops in london to fix but no-one could.

I got phone back in Jan after christmas and i opened back cover to see d800 written on bottom. So there was really never any point to flash as lte will never work on d800 for my network i am on UK 02 which is 800mhz band lte - i don't thnk d800 even supports this band so the whole point for flashing was useless for me and i should have just left phone alone as it was. At the time i just thought the phone had no lte option and was a real d802 which supports 800mhz lte.

Anyhow i bought ocotopus box (£100) on aliexpress arrived last week Friday (i only paid £130 for phone but wanted to see if i can fix then sell ocotpus box on ebay). Since then i tried many flash, but only screen touch issues each time i tried uk, eur, all d802 firmware i could download. But all touch issues

I fixed imei with octoupus box. So the only issue is touch now.

My normal procedure after each try was install d802 firmware with ocotopus box use otg cable and mouse, then install towelroot to root and then d802 autorec for recovery. When i treid d800 autorec it goes to fastboot mode and i start to restore to stock firmware again. Becuase touch does not work correctly in d802 autorec i still have to use mouse and otg cable. I tried installing custom rom D802 and many d800 kernel but it just goes to fastboot mode each time. If i don't do d800 kernel then phone loads but no touch again. I tried to install d800 firmware through octopus box but it keeps shutting down and rebooting each time i did it so i cannot do anything except put in download mode and install d802 stock. I tried d800 custom rom but it just goes to fastboot mode.

At the moment i am stuck in fastboot mode and cannot get out. I have flashed aboot and laf which worked on Monday to restore to download mode but now even that has stopped working.

I think it's time to give up and send to recycle centre.
[G2 Q&A, Help & Troubleshooting] mudassar788:
My problem was sold by a guy here in Lahore as I mentioned above. You can send me this cellphone as gift instead of sending it to recycle center :D
[G2 Q&A, Help & Troubleshooting] MariMur:
Had the same problem with my LG G2 .

Phone was bought as D802 but is actually an D800 AT&T model. After I updated with LG Flash Tool the phone had the same problems you have described .A guy from my country fixed and he said that he rewritten the partitions witch are different from d802 to d800.

There is a fix for you phone but you need to know what model do you have .

If you are sure your phone is D800 try this: http://xdaforums.com/showthread.php?t=2663369

Also take at look at this: https://www.youtube.com/watch?v=YEqEE9Qb8Sk
[G2 Q&A, Help & Troubleshooting] Murshad007:
I am having same issue...

Its T-Mobile Actually...

But Baseband And IMEI is still null..
[G2 Q&A, Help & Troubleshooting] StarryKnight:
and did you fix it, if you did please tell me the details, i have the very same problem with IMEI null
[G2 Q&A, Help & Troubleshooting] Murshad007:
Yes, IMEI and baseband Solved, Touch still not working in 4 5 6 area of dial pad.

What's about your baseband?
[G2 Q&A, Help & Troubleshooting] StarryKnight:
and how exactely did you do it? flashing a kernel?
[G2 Q&A, Help & Troubleshooting] Murshad007:
You didn't replied.. What's your baseband status?
[G2 Q&A, Help & Troubleshooting] StarryKnight:
i went to software information, and it says baseband version unknown, i'm on a simple 2g GSM network now if this helps
[G2 Q&A, Help & Troubleshooting] Murshad007:
Whats your Mobile's Model no? Have you tried to go back to stock? Did you have your IMEI written in Some place or on your box? Check the logs of LG Flash Tool and LG Flash tool 2014.. Some file must have your IMEI..

Turn off your Mobile completely. Press and hold all three buttons. A white screen with barcode will come with your IMEI written on it.. Note it down..

And Connect your phone in download mode to LG Mobile support tool, click upgrade recovery and put your IMEI..

It will download KDZ according to your PHone and resolve the Issue..

The above method will only works if you have an original (Not refurbished) phone with Original IMEI..

If you have a refurbished phone, then check your motherboard for Model and flash the appropriate Files..

If Baseband and IMEI still remains unknown even after flashing the right files according to your motherboard..

Then Root it, Flash TWRP through AutoRec, and downloaf All flashable modem.zips

Flash each model, Perform Factory reset and Cache and dalvik wipe..

Then check for baseband and IMEI..

If its unknown, Then again go to recovery and flash the next modem. Data cache wipe and again check
[G2 Q&A, Help & Troubleshooting] StarryKnight:
thank you brother, it was really really helpful, i'll try every method and i will post in this thread if i can make it, so other people can use it
[G2 Q&A, Help & Troubleshooting] afaque22:
i have a very similar problem, i too need help in this regard
[G2 Q&A, Help & Troubleshooting] Murshad007:
Details of problem?
[G2 Q&A, Help & Troubleshooting] afaque22:
after updating via lg pc suit,my touch is unresponsive and erratic,there is no imei,if some can help i will be very greatful.:confused
[G2 Q&A, Help & Troubleshooting] Murshad007:
What your model no? Did u purchased it new or used? If touch is totally unresponsive then it might be a refurbished phone.

You have to find out the original model and flash Stock to resolve this issue. Take a backup of EFS and Nandroid 1st..
[G2 Q&A, Help & Troubleshooting] afaque22:
my model no is d802, and after flashing today with LGD800AT-01-V10d-310-410-AUG-14-2013+0.tot, edited to d802, i have been stuck on lg logo, with no download mode. hope someone help me out of this mess.
[G2 Q&A, Help & Troubleshooting] stojanovfm:
LG G2 D802 International

I updated the recovery on my phone with lg support tool and after that my phone booted up perfectly only problem was the touch panel wast working ,it has ghost touch and deadzones , what can I do to solve this problem ?

With kdz i think i cant solve it because i tried almost all kdz files and tot , my friend tried with octopus box and i think he messed up the IMEI and model in support tool it says lgv500 i think but still can flash it with flash tool only i dont receive updates. the main problem is to fix the touch driver problem and after that I can fix mu imei and everything else so can you help me fix that ?
[G2 Q&A, Help & Troubleshooting] PsychOlli:
So i will just share my experience with you, how i solved that issue :)

First I own a D802 32GB and the thing was the following:

I had these strange screen issues and could not do anything with the phone, after i repartitioned it with the 16G 10B partitions because i had an secure booting error and no ROM installed and no download mode and no recovery.

After that i was able to go to recovery and i flashed a lollipop stock rom but then the screen issues started.

I think it had something to do with and update that failed through LG Support Tool before.

Nonetheless i bought and OTG cable today to connect my mouse to my LG and i could see that i still have IMEI and so on, so i decided to go to TWRP again and just flash DROIDTH's KK partition fix zip. After that i flashed JB Bootloader and Hazy 4.1 for D802 and it worked, I now have touch screen back, hope it can help someone :)
[G2 Q&A, Help & Troubleshooting] amz2291:
I have the same issue I don't know that much about rooting could you help me out

Please help me out, I just got this new phone last night and it is stuck like this. I am not a geek about rooting and all this could you PM me here so that I could fix my phone with your help or from you if possible.

Thanks
[G2 Q&A, Help & Troubleshooting] HumanXv2:
Same problem here. D800

I got the phone and noticed the dead zone at the top pretty quick. I tried different rons and nothing helped. After about a week the ghost touching started and phone pretty much became unusable. I would really like to fix it but have found no definate fix. Anyone have any luck?

---------- Post added at 11:23 PM ---------- Previous post was at 11:22 PM ----------

Oh and I forgot. My imei is still there.
[G2 Q&A, Help & Troubleshooting] mohsin.waheed:
LG G2 D802 32 GB Bricked

I'm also facing the same issue, updated my LG D802 32 GB through LG PC Suite and the touch problem has occurred, also it's not detecting the SIM, please help me out.
[G2 Q&A, Help & Troubleshooting] LazyG:
I had the same issue, and solved it, mostly using topic http://xdaforums.com/showthread.php?t=2432476
[G2 Q&A, Help & Troubleshooting] Murshad007:
I thinks that you might have a Refurbished Mobile...

Confirm ur model 1st and then flash Stock.
[G2 Q&A, Help & Troubleshooting] oktheoriginal:
Bro I have the same exact problem. I managed to fix the 16 gb problem by using this:

(cant post links yet) but google this :

"Your 32GB LG G2 Shows only 16GB Storage Space? Here’s How to Fix the Issue!" and click on the droid views link.

I then have : Imei null, touch not working

How do i fix this!!

We need some experts over here!!!
[G2 Q&A, Help & Troubleshooting] Murshad007:
Did your issue solved?
[G2 Q&A, Help & Troubleshooting] aftabalam8c2:
After going through the entire post...

I decidede to decode the mantra to resolve this issue.

Let me explain you the cause of touch problem.

There are two kind of display and touch technology used by lg in g2.

One display and touch is made by jdi ( japan display)

Another made by sharp comapny.

Both display uses differnet hardware for touch sense.

All g2

D800

D801

D803

Use same kind of display.

D802

D805

Ls980

Vs980

Uss same kind of display.

I am not sure about which one uses jdi or sharp.

So lets come to the point.

If you flashed d802 on your d801 or d800 then you will get this touch screen problem.

This happen in most of the cases of refurbished phone.

Whats an refurbished phone?

These phones are repaired phone or either blacklisted from carrier or used and most are supplied from hong kong.

In hong kon guys changes the back cover and imei no.

What they do.

They change the back cover to d802 of any variants like d801 d800 d803 and even d805

And also change their imei no. To d802 imei no.

That how you buy d802 from ebay and aliexpress and u think u bought d802 but in reality its different from other.

So how to get the exact model.

The most trusted and 100% correct way to check the back side of motherboard where model no. Is mentioned.

You can wathc my video to find your model no.

And please dont trust on anything if u want to unbrick 1000%.

http://youtu.be/15krGmydqgQ

So one more thing.

Why lg support tool download and flash d802 rom if it is actually d801 or d800.

So the answer is imei no.

Lg support tool searches rom using imei no . coz your imei has been changed so it will download d802..

Now come to the solution.

If anyone has such issue after flashing stock rom and updating if he bought the phone from ebay or any third party seller

Then you can follow my thread or msg me your team viewer id and pass.in pm.

I am soon re post my thread with the solution...i had deleted the thread in anger coz some member here cheated me.

Advice...dont flash untill you are confirm about the model.

And dont turst on imei and back cover and even about phone in setting.
[G2 Q&A, Help & Troubleshooting] oktheoriginal:
Thanks for the urgent reply!!

Where is this thread of yours? :confused:
[G2 Q&A, Help & Troubleshooting] oktheoriginal:
Ok so update. After opening up my LG D802, I found out that the motherboard is from a d801.

So then i dwnloaded d801 software (kdz files ->one lollipop and one kitkat). I tried flashing them but it does not work. I have tried this method to flash stock kitkat to my phone which worked after some tries. But now it just gets stuck at some error at 2% saying that the phone isnt connected. I tried changing the usb port, changing cables, changing com port to com 40 but to no avail.

_DetachDLL Call

_DetachDLL Call End

Page_Error ºÎºÐÀÔ´Ï´Ù

¿©±â´Â Retry ºÎºÐÀÔ´Ï´Ù

This is the ending part of the log.

I rooted the device after the stock 4.4 was installed. Does that make a difference? If so which tutorial can I use to install D801 software on D802??? :crying:
[G2 Q&A, Help & Troubleshooting] aftabalam8c2:
Do not worry..

Send me your team viewer id and pass in pm

I will fix it...

It would be nice if u have tot for d801.

So if u can then download.
[G2 Q&A, Help & Troubleshooting] oktheoriginal:
Teamviewer?? Can you help me just like this?? Im pretty sure I can handle the procedure you give me. I havent used teamviewer and so i dont trust it... :P Forgive me
[G2 Q&A, Help & Troubleshooting] LazyG:
try this thread, it helped me

or another one
[G2 Q&A, Help & Troubleshooting] ahmed07:
anyone please help me check imei showing my version is d800 but the mobile showing d802 after lolipop update mobile network not working touch not working anyone tell how i can fix that issue after reading the post i got it my phone is refurbished could u tell how can i back my phone to normal way to use ?
[G2 Q&A, Help & Troubleshooting] LazyG:
go to stock D800 using tot method
[G2 Q&A, Help & Troubleshooting] ahmed07:
trying to install recovery in my phone to install kernle i cant anyone here help me cause before solving this issue i need to install kernel
[G2 Q&A, Help & Troubleshooting] asad.scorp:
contact this number 0301 4646792

my prblm was solved by aietasam bahi and he charged reasonable price not like moon guy in hall road.
[G2 Q&A, Help & Troubleshooting] Murshad007:
You have refurbished G2. Check your pm
[G2 Q&A, Help & Troubleshooting] pankzz:
refurbished LG G2 korean made

Man you guys are really Genius...:good: i read all the comments & solutions and will surely try on my refurbished LG G2... i just need a proper guide where i get to know exactly what i have to do... m bit confused with reading all the answers and need a boost from your end to perform on my device confidently.

can anyone please tell me step by step guide.... i have this issue that i updated my g2 via lg suite... now after reading your comments m sure that its refurbished... i upgraded to lollipop and my touch is misbehaving... so need your step by step guidance to work on my LG G2.... i just used it for 90 mins and did what i shouldnt do (upgraded to lollipop via LG suite).

PLease help...

Thanks in advance
[G2 Q&A, Help & Troubleshooting] ls980:
try this

http://xdaforums.com/lg-g2/general/mega-tut-how-to-fix-bricked-lg-g2-t3055033
[G2 Q&A, Help & Troubleshooting] pankzz:
Thanks Bro for instant reply:D incase of any issue will trouble you... :good:
[G2 Q&A, Help & Troubleshooting] oktheoriginal:
I just recently fixed my phone having the same problem.. If you do it yourself then okay. But for any trouble go ahead and ask.
[G2 Q&A, Help & Troubleshooting] Murshad007:
What kind of touch problem u facing and how u solve it?