yashsingh1/xdaforums huggingface dataset:
[X 2014 General] Steve-x:
Wind mobile is getting it as well. Pretty much every Motorola phone on 5.0.x seems to be getting the fix - wonder how much this has delayed their 5.1 efforts.
[X 2014 General] samteeee:
GREETINGS:

Do you have to Re Lock the Bootloader to take OTA?

I mean my Moto X is completely stock but the bootloader

and the OTA won't go through!
[X 2014 General] AGISCI:
No, the bootloader doesn't need to be locked. If the OTA is failing then something isn't stock. You need stock system, recovery, radio, etc...

Try reflashing all the stock images then take the ota.
[X 2014 General] samteeee:
I thought I did! I went through all the adb commands from this thread and all went fine!
[X 2014 General] AGISCI:
Is it an OTA file you downloaded on the internet? Or is it the OTA that appeared on your phone?
[X 2014 General] Steve-x:
Do you mean fastboot?

You should be able to program all files/images with mfastboot and skip erasing userdata so nothing is lost/reset.
[X 2014 General] samteeee:
My phone is a month old and I never got to update it so

it's still on KK 4.4.4. I just flashed the original Telus firmware

in the bootloader and now the update doesn't even appear!

The system status says my software is up to date!!

---------- Post added at 07:16 PM ---------- Previous post was at 07:12 PM ----------

My bad, I flashed the stock firmware again and all went smooth

but as I mentioned in the last post, now the system status says

my software is up to date!! I'm still on KK 4.4.4 and never updated.

Just unlocked the bootloader.

Any thoughts? Thank you.
[X 2014 General] belzy:
Someone posted the TELUS lollipop package a few pages back. Just download and flash the full package.
[X 2014 General] samteeee:
You mean in fastboot mode?

But I really like to know the reason that my phone

thinks it's up to date on KK. I assume same thing

will happen after I update to Lolipop.
[X 2014 General] Steve-x:
Yep, download 5.0.1 and flash all of it. As soon as it is done you should get prompted for the small update.

This is the Telus specific 5.0.1 package:

http://www.filefactory.com/file/7hv608q62qc5/RETCA_XT1097_5.0.1_LXE22.46-22_cid14_CFC.xml.zip
[X 2014 General] samteeee:
Thank you.
[X 2014 General] samteeee:
After successfully flashing stock 5.01 L firmware(Telus) with fastboot, still OTA update would fail.

I really don't get it! I mean I've done everything to go back to stock, and yet it still fails to update

via OTA. Am I missing something? Is it possible I have missed to flash something?
[X 2014 General] belzy:
Can you post a screenshot of your About screen?
[X 2014 General] samteeee:
Here is the "About" page:

https://www.flickr.com/photos/130770357@N05/18518178349/in/dateposted-public/

I'm not sure if I did this right or not!!!
[X 2014 General] belzy:
No didn't work. What build number and baseband are you running?
[X 2014 General] samteeee:
Build Number: LXE22.46--22

Baseband: MSM8974BP_2147.127.04.57R

VICTARA_TELUS_CUST

System Version: 22.21.22.VICTARA.RETCA.RETCA.en.CA tkpca

P.S= I just realized in Bootloder, the Software Status is still showing up as "Modified"!!
[X 2014 General] wrick01:
do we have an eta for the telus 5.1.1 update ? I got my phone back from repair and they changed the whole thing, so I'm back to factory. I'd want to flash the new radio before unlocking it and going the custom rom route.
[X 2014 General] Steve-x:
What exactly is the error you get when trying to install the OTA?
[X 2014 General] samteeee:
It goes to Recovery and I see the blue thin line for about 10 seconds and then

quickly a red triangle on the android guy and rebooting to android. Finally after unlock it says " your

OTA installation was unsuccessful, please try again later"!

To be honest it's driving me crazy and I'm close to putting it up for sale!
[X 2014 General] Steve-x:
Have you tried flashing 5.0.1 with RSDlite so you know it is flashing 100% of the files, it will also wipe your phone of all user data.
[X 2014 General] samteeee:
I have tried so many times to no avail ! It doesn't even recognize my device(Win 8.1 Pro).

I'm almost sure that something is not flashing through and RSD would be the only thing for me

but unfortunately Win 8 & MDM even won't even see my device!

P.S= Thank you for keeping this conversation open.
[X 2014 General] samteeee:
For the sake of people with same problem:

I still cannot take the OTA update and am totally stock.

Another important note is that although I have flashed

the stock firmware with mfastboot, the software status

on my bootloader shows "modified". Why, I have no idea.

I'm hoping someone had this issue and fixed it so they

can share it here with us.

Thank you for reading.
[X 2014 General] Steve-x:
Just to be 100% certain when you flash all of the files using mfastboot you are doing the following:

fastboot flash partition gpt.bin

fastboot flash motoboot motoboot.img

fastboot flash logo logo.bin

fastboot flash recovery recovery.img

fastboot flash system system.img_sparsechunk.0

fastboot flash system system.img_sparsechunk.1

fastboot flash system system.img_sparsechunk.2

fastboot flash system system.img_sparsechunk.3

fastboot flash system system.img_sparsechunk.4

fastboot flash system system.img_sparsechunk.5

fastboot flash system system.img_sparsechunk.6

fastboot flash system system.img_sparsechunk.7

fastboot flash modem NON_HLOS.bin

fastboot erase modemst1

fastboot erase modemst2

fastboot flash fsg fsg.mbn

fastboot erase cache

fastboot erase userdata

fastboot erase customize

fastboot erase clogo

The above is all of the steps that RSDlite will perform during flashing - obviously substitute mfastboot for fastboot where required.
[X 2014 General] samteeee:
With the exception of the last two commands, those are the exact steps I took and yet still cannot update OTA and software status: Modified.
[X 2014 General] Steve-x:
Very strange indeed. You have an unlocked bootloader, have you flashed any other images?

Also, do any of the steps listed above fail or give any kind of error/warning?
[X 2014 General] samteeee:
Yes to "unlocked bootloader".

No to flashing anything else.

No to any error while doing the steps above.( I just re did the whole process again, line by line)= Same result.
[X 2014 General] Steve-x:
Well that is pretty odd indeed. The only other thing I can think of would be to side load the OTA, chances are that would give a more specific error - or maybe just work. I haven't updated my Telus Moto X yet so I may be able to grab it but will need to root the phone first. I was waiting for the update to be available via Motorola Device Manager. So far it still says no update is available. When it is we should be able to get the full image which you could then flash manually.
[X 2014 General] samteeee:
It just got weirder!

I thought I give it a try one last time. So I re downloaded the Firmware from a different site.

I flashed it on my Macbook Pro instead of my Windows machine and with normal fastboot.

I used the instructions that you gave me. So all went fine like always but this time I noticed

the software status has changed to "Official"! Rebooted, took the OTA and this time "completed"!!

Just like that!!!

Thank you for your help, bro.
[X 2014 General] wrick01:
what is your new build number ? I'm a bit lost in what you were doing here. You were trying to get the 11mb update ?
[X 2014 General] samteeee:
lxe22.46-22.11
[X 2014 General] wrick01:
So telus is still on 5.0.1
[X 2014 General] bertiespeed:
Yes. Telus won't see 5.1 for a while.
[X 2014 General] wrick01:
Is t-mo's radio the same as Telus' ?
[X 2014 General] Jercote:
Feedback from TELUS?

Did any of you who have left feedback with telus receive an answer? They haven't even acknowledged my complaint.
[X 2014 General] Gage_Hero:
I didn't get any acknowledgement yet either.... some how I am not surprised.
[X 2014 General] CHorden0922:
Want to let Telus know we want better service through timely updates? Bombard Joe Natale (Telus CEO) with complaints on Twitter...
[MENTION=2425714]natale[/MENTION]_joe
[X 2014 General] blyndfyre:
Still no update :(
[X 2014 General] Jercote:
Any expectations of quick updates I had have been obliterated. Oh well I guess we'll get it one day. Not going to buy contract free, unlocked phone from TELUS anymore though, that's for sure.
[X 2014 General] Gage_Hero:
So US tmobile and verison have it,mexico, brazil, france but not us. Checked twitter telus support, as of 30 minutes ago, they had no answer, someone else asked. There is no soak test, all testing is in house apparently.
[X 2014 General] Jercote:
Deleted.
[X 2014 General] Jercote:
Gage_Hero, I questionned telus on their forums last night about not getting back to users who sent negative feedback about the updates and I just realized that they deleted my post... I guess they'd rather just silence and ignore their customers rather than saying something as simple as: "we have determined that we would rather wait for 5.0.1 to be ready and ensure a better user experience. You'll see the update roughly then" or something like that. I'm definitely leaving them as soon as I can.
[X 2014 General] Gage_Hero:
Was that in terms neighborhood? Or somewhere else?
[X 2014 General] Jercote:
yes it was on the neighborhood.
[X 2014 General] Gage_Hero:
Yes I complained there too, I think that is just a user forum, not monitored by Telus
[X 2014 General] Steve-x:
I couldn't take it anymore. I unlocked my bootloader and rooted 4.4.4. Might have to upgrade to Lollipop myself, I figure if I do they will release the update the next day.
[X 2014 General] k3mik4l:
I upgraded to lollipop myself with the toolkit and flashed the telus modem .. Its ridiculous that Telus is taking so long but then again this is telus we are talking about. Just take matters into your own hands and force lollipop like a bunch of us have. It runs like a dream I don't see the reason for the delay whatsoever.
[X 2014 General] Leegalaxy:
I'm really considering doing this myself but I've been a bit inactive in the XDA community and have been using a Mac for a few years now which makes running ADB and Fastboot a little more difficult because all of the tools/tutorials seem to be for PC.

I suppose this question goes out to everyone: is there a toolkit that works with Mac?
[X 2014 General] Steve-x:
Sounds like a great option. But can we get back to factory Telus firmware at some point in the future? I see there is a 4.4.4 retca (retail Canada) package we can download, is that the exact Telus firmware or is it actually a separate unbranded firmware for Canada?

edit - I see there are actually two retca packages, one is slightly newer then the firmware we have on the Telus version so perhaps they really are generic firmware packages(perhaps what Wind is using). Wonder if there is any chance at all there is a matching Lollipop version upgrade waiting if you were to use one of those packages.
[X 2014 General] k3mik4l:
Yes there is a telus factory image you can grab as I have for when Telus actually drop the update .. I can't remember what one it is off hand I'm not at my PC because one of them is the Brazilian one. I'll check when I get home and post the exact Telus 4.4.4 firmware to get. I plan to flash back myself when telus finally release lollipop. But this pure edition lollipop is running great so far I can't go back now now that I've had a taste.

---------- Post added at 04:45 PM ---------- Previous post was at 04:44 PM ----------

I do believe you are correct that the retca one is the telus firmware.
[X 2014 General] iwebsource:
By any chance would you have a link to the stock telus firmware you mentioned?
[X 2014 General] Steve-x:
This should be the link to the stock firmware:

(Confirmed this is the default Telus 4.4.4 build)

http://www.filefactory.com/file/2rzt3n70kzbj/RETCA_XT1097_4.4.4_KXE21.187-42_cid14_CFC.xml.zip

Notice there is also this file which appears slightly newer:

(Confirmed this is the default retail Canada build Wind mobile is shipping)

http://www.filefactory.com/file/38yhbfahth0p/RETCA_XT1097_4.4.4_KXE21.187-52_cid14_CFC.xml.zip
[X 2014 General] Gage_Hero:
Wonder if we will get the update before the release of the moto x 2015........
[X 2014 General] Steve-x:
Anyone brave enough to try flashing the newer file?
[X 2014 General] kasrawis:
So what is the difference between wind moto x xt1097, telus moto x xt1097,

trying to get rid of this awesome moto x because of lollipop and telus should know they are getting alot of returns because of fake promise first update thing :(
[X 2014 General] k3mik4l:
I remember reading telus is holding out until google fix a small bug regarding using French as your language and something not working right. So stupid because there is an easy work around for it and to hold back this major update because of it is ridiculous. Telus suck!!
[X 2014 General] CHorden0922:
The french canadian language issue was addressed in 5.0.1, and that's why Telus was holding back on selling the Nexus 6. Now that the update to 5.0.1 is out, the Nexus 6 has been released, but still no word on a 5.0.1 update to the Moto X.
[X 2014 General] markdexter:
I have a feeling, they will hold out for quite a bit, they probably wanna sell nexus 6 as many as they can, so the impatient people who want lollipop know they can get it for sure on nexus 6
[X 2014 General] Steve-x:
I wonder if the Wind Mobile version of firmware will get updated to lollipop before the Telus version. I may try flashing both of the retail-Canada marked firmware packages this weekend just to whats happening with them. Still would be nice if someone could confirm 100% for certain if one of them is the official Telus build.
[X 2014 General] Gage_Hero:
I'm pretty certain every version will be update before Telus. Most other brands likely too, they don't seem willing to comment let alone commit to any kind of schedule.

---------- Post added at 10:36 PM ---------- Previous post was at 10:03 PM ----------

Telus now claims early January...,,,,, no reason why, just thanks for your patience..what makes moto x different from s5 then????
[X 2014 General] Steve-x:
If they delay too long they will probably just wait for 5.1.
[X 2014 General] blyndfyre:
Weak. Liars in marketing quickest updates.
[X 2014 General] Jercote:
Yep and when you complain about it through their feedback portal, they don't even acknowledge you. Not even a generic bs message.
[X 2014 General] colourfuldays:
I have received information from TULUS Support ,they said early JAN ！
[X 2014 General] Gage_Hero:
I was also told to expect it update early January......
[X 2014 General] Steve-x:
Played with the flash images I downloaded. Both are in fact Telus files, but one is a few months newer then was installed on my phone.

No idea what the changes are, it is still technically 4.4.4. I assume it was an update that Motorola produced and Telus decided didn't need to be released.

You can see the version info here:
[X 2014 General] blyndfyre:
Did you flash Lollipop then?
[X 2014 General] Steve-x:
The updated file is just a newer build of 4.4.4. From what I have read so far it is the same build the Wind mobile version uses - likely with a different baseband.

After trying out the updated 4.4.4 I flashed the tmobile lollipop with pretty good results. There are serious lag issues with the Telus 4.4.4 build that are resolved in Lollipop. The phone is much much faster and now feels like it has the advertised processor.
[X 2014 General] blyndfyre:
What steps did you take to acquire and apply the proper Telus modem?
[X 2014 General] Steve-x:
I made backups from my phone but it wasn't needed, you can get the telus modem and fsg file quite easily from the 4.4.4 download package. The links for the files are already in this thread.

I unlocked my bootloader

Flashed all of the tmobile 4.4.4 files

Let it update itself(via wifi) to the newest Lollipop

Perform a full reset

Then flash the Telus files back:

mfastboot erase modemst1

mfastboot erase modemst2

mfastboot flash modem NON-HLOS.bin

mfastboot flash fsg fsg.mbn

All done, enjoy Lollipop, didn't even have to set my APN(Koodo)

Once done I also rooted, installed adaway etc.
[X 2014 General] blyndfyre:
Thanks very much.

Is it safe to say OTAs will not push through for future updates?

Not really a problem to update it manually anyways, I'll need root as well to remove email device administrator requirements from my work/school exchange email.
[X 2014 General] Steve-x:
You will still get OTA notifications as far as I know, but they will be for the tmobile build and if you try to install them they will fail even if not rooted(the modem will cause it to fail).

Once the Telus build is released I will flash back to the stock Telus 4.4.4 and take the Telus OTA and root it.

I still have my 2013 Moto X so I will perform a migrate backup before I start which makes it super easy to backup pics, texts, movies, etc etc. Once updated to Lollipop I'll simply migrate back. Still means reinstalling apps and doing some basic config but it isn't too bad.

Any questions post or PM.
[X 2014 General] CHorden0922:
Still a couple of weeks to go?

MobileSyrup has posted a story that mentions our update being released in "the next couple of weeks"... I can't link it here because my post count is too low, but it's there. It mentions the M7 and M8 as well as our Moto X.
[X 2014 General] snoopygum:
Mobile Syrup's acticle actually said "next few weeks". To me at least, "couple" means 2, while "few" means a more than 2.

The source was a Telus internal communication dated Dec 11. A couple weeks would mean we should have it by Xmas. I hope I'm wrong but I'm highly doubtful that would happen.

Also of note, the same internal bulletin also mentions BB 10.3.1 update to Passport in the same time frame. However, Blackberry has said that is supposed to happen in February.

So, "in a few weeks" could be all the way to February. In other words, don't hold your breath yet.
[X 2014 General] Gage_Hero:
http://mobilesyrup.com/2014/12/22/h...ed-to-receive-lollipop-in-the-next-few-weeks/

Link
[X 2014 General] Steve-x:
Good stuff, probably mid January if we're lucky. I had contacted mobilesyrup to ask Telus for us since they seem to be able to get answers, likely something they were already doing.
[X 2014 General] Grondinm:
Anyone have a mirror of these. This site downloads way to slow and im not willing to pay 14 bucks to get one file....
[X 2014 General] drolgnir:
https://mega.co.nz/#F!hlUgjCCT!WybvLAs1RPWDyPupB7kEug

I'm dowloading all of these and gonna create an archive on a fast private server incase they dissapear.

I have a Telus moto x running lollipop 5.0-11 and all is well.
[X 2014 General] kmore:
Which is disk image can I install on my Telus Moto X?

From the mega page, which image should I download to install on my Telus Moto X?

Thank yah.
[X 2014 General] Steve-x:
This file is the stock/original Telus 4.4.4 - RETCA_XT1097_4.4.4_KXE21.187-42-CID14_cfc.xml.zip
[X 2014 General] blyndfyre:
Telus Hate

Telus is so brutal. Not like there are many better options though :(

I could live with the update delay if they had not advertised "fastest android updates" all over this device.
[X 2014 General] Gage_Hero:
What i don't get is other than having French, what else is there to test??? Almost the whole world has updated. The second gen moto x..... With the exception of Telus and at&t..... The s5 will likely update before moto x .... .. If nothing happens by the 7 th, I'm going to be looking for a trade in
[X 2014 General] Gage_Hero:
So now I read on android pit that 5.1 will be released in February..... maybe we will get that by the time they roll out 6.0... this is a joke.... I should have bit the bullet and went with the Nexus 6.... doesn't a 2 month delay after Verizon and T-Mobile and most other countries have released form a good basis for false advertising? on what is purported to be the quickest updates????
[X 2014 General] Steve-x:
Maybe they mean quickest updates for Telus - which means they can take their time as they have always been extremely slow to release new updates for anything they sell. They really should have been one of the first to release Lollipop as the 4.4.4 build they have sucks hard core. The phone is a total dud until updated.
[X 2014 General] Gage_Hero:
Other than connectivity I am not sure what it is they are testing.... there is no Telus software on the phone other than my account app. Wouldn't that be a kicker if they are waiting to update that to material design.... if it's that important, most people have access to a computer that they could look at their account.....
[X 2014 General] Steve-x:
They don't even include the app, at least they don't if you use a Koodo sim. It is just a link to download the app in the play store.
[X 2014 General] Gage_Hero:
Ponitless purchase

So I have had a number of twitter private message responses from Telus Support, early January release appears to be not true. I have now been told Telus does not even have the update yet which seems very strange as the exact same model in all other countries has been updated. With this type of performance I could have gotten the same result from any phone..... kind if makes getting the Moto X pointless.......

btw... now I'm ticked!!!!
[X 2014 General] Jercote:
So basically a company can say anything when marketing a product and then just screw their customers over. That's what I get from this. Oh well now I'm either gonna root and flash or try to sell it for a n6. I used to flash rlms non stop on my s2, s3, s4 but was hoping to avoid it with this phone. I know people will say stop complaining you're on XDA blah blah. But w.e. I feel like we got screwed over on TELUS and I'm sure ATT peeps feel the same.
[X 2014 General] Gage_Hero:
Now I am wondering..... since Brazil, Mexico and others with the XT1097 got the update, and a number of sites state that unlocked Moto X received the update in November..... is anyone on Telus with an unlocked Moto X??? Would unlocking it be enough to get the update? The baseband states it is a Telus phone.... what if it was unlocked... would the check for updates work then?
[X 2014 General] Steve-x:
Unlocking makes no difference to the update process. If you want Lollipop at the moment you'll need to unlock the bootloader(which Telus allows, AT&T doesn't). Once unlocked you can flash the retail/tmobile build to get to Lollipop and then flash the Telus 4.4.4 modem/fsg files to restore your baseband/radio and get a signal again.

I am more then sure Telus has had the update since early December. It doesn't mean they didn't reject it and request a newer build of course. We shall know the truth when they finally release it as the version info and build date will tell the real story.

I think the delay is that they just have a policy of holding all firmware builds a minimum of one or two months to see what happens with other providers to avoid potential support headaches if problems are found.
[X 2014 General] Gage_Hero:
Any idea on warranty then if the bootloader is unlocked?
[X 2014 General] Steve-x:
Standard policy is that the warranty is voided as soon as the bootloader is unlocked, the only exception to this is the XT1095 Pure edition sold in the US.
[X 2014 General] Gage_Hero:
Yeah I kind of figured that.... no harm in asking though lol
[X 2014 General] Steve-x:
Yep, I bought my Telus XT1097 used, tested it for a few days and then unlocked it - no regret so far. Even without Lollipop I prefer to have my phone rooted.
[X 2014 General] Gage_Hero:
So your running kitkat rooted and the stock rom then? with twrp?
[X 2014 General] Steve-x:
I was, then I flashed the retail/tmobile Lollipop and rooted it.
[X 2014 General] Gage_Hero:
links to the t-mobile and modem files you used please? I know I could search for them but since yours is working I'd rather use the exact same files. :)