[HTC Excalibur] jromney:
SNAPin is the offender

After reading Newchurch's previous post I decided to rename the SNAPin directory to stop.SNAPin. This stopped the boot up SMS message.

Here's what I found out about SNAPin on http://www.snapin.com/faq.html

What does SNAPin Software do?

SNAPin Software, the leader in mobile interaction management, lets operators interact with their subscribers in real-time and in the context of their current mobile behavior. The company’s handset-based product suite, SelfService, enables the delivery of interactive promotions, the resolution of most customer support problems, and allows operators to deliver a branded service experience to their subscribers.

SNAPin SelfService helps drive new service discovery and adoption by providing operators with a platform to interact with their subscribers by present targeted offers that are highly relevant and tied to the context of the subscriber’s own behavior. SelfService Applications react to user events as they occur on the mobile device, with context sensitive triggers presenting just the right content or service at just the right time and are delivered in a much more visually compelling way, as compared to other forms of promotional messages such as a WAP banner ad or a text message delivered to a mobile inbox.

SelfService delivers interactive promotions and context sensitive offers on any mobile device, driving adoption of advanced services and generating incremental revenue. An operator's marketing team can design promotions and offers initiated by the end user’s behavior, such as promoting a contact list backup service after a certain number of entries have been added to the address book.

Mobile operators worldwide are struggling with the cost of delivering customer support. Typically, only 20% of call types are generally handled by self care solutions such as automated voice systems and self care websites, leaving 80% of all calls to flow through to customer service representatives.

With each live-agent call costing as much as $30 (€22) and most calls flowing through the live customer service representatives, operators are spending millions every month providing customer support – a mobile operator with 10 million subscribers would spend in the neighborhood of $50 (€39) million every month. If an average revenue subscriber calls the mobile operator more than 3 or 4 times per year, they might lose money on that subscriber for the entire year!

SNAPin SelfService intercepts calls to customer support organizations and presents each user with personalized tools to resolve most support issues on the device, quickly and easily solving as many as three out of four customer problems without requiring a call to the service center. Additionally, operators can micro-segment their subscriber base and present each segment with different interfaces and tools in the subscriber’s preferred language.

SNAPin SelfService automatically repairs critical device and network settings, such as those required for roaming, messaging, or data networking. In many cases, configuration settings are detected and repaired even before the subscriber is aware of the potential problem. For complex problems that cannot be resolved automatically, SelfService can triage the problem on the handset, place a call to the appropriate customer support group -- such as the group responsible for mobile email -- and enable real-time remote troubleshooting over-the-air (OTA)