yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] marper123:
I could understand if after a year and it happened but after a few days? That's not a non issue its a defect. If it happens to mine I will be demanding a new phone.
[Nexus 6  General] casonswag:
Heard u can rub it off

---------- Post added at 10:03 AM ---------- Previous post was at 10:02 AM ----------

Mines nexus name not peeling off
[Nexus 6  General] sithdroid2187:
As long as the car served it's primary function, I don't care if the logos came off. But that's just me.
[Nexus 6  General] jbdan:
So we've got this issue but I've only seen one picture of it? Also the pic posted here has a crooked letter "n" on the curved part what's up with that....
[Nexus 6  General] grifter9931:
Looks like a bad example of photoshop-ing skills....

When are the letters of the device not straight, or have jagged edges?? Unless the owner tried "fixing" the peeling with white out?
[Nexus 6  General] jortiz17:
Source: Reddit Itzak_Hunt
[Nexus 6  General] jbdan:
Thanks yeah I certainly don't think it hasn't happened. Just so many complaints without pics here just seemed suspect. I am in the wrong though with that line of thinking. Giving peeps benefit of doubt from here on out :thumbup:
[Nexus 6  General] neyenlives:
Just take an oring pick and pull the rest out..... It will look good that way IMO. heck, you could fill it in with your choice of paint..... use Google colors.... whatever
[Nexus 6  General] Swishallnet:
Had my phone for about a week and my U is starting to peel off at the hook end. My finger happens to touch that part every time I hold the phone so it was driving me crazy and I didn't want to pull it off because it's a brand new phone, so I bought a clear case. It is pretty upsetting that it happen.
[Nexus 6  General] dca1970:
I agree with non-issue. It's really not a big deal.
[Nexus 6  General] GBPackerFanForLife:
LOL this thread to funny..But of course I use a thin tpu case so hopefully my letters will stay on..lol
[Nexus 6  General] adl:
Hm, this might actually look somewhat cool if ALL letters are missing. :cool:

Still think this is ok for Nexus 5 (400$ phone) but not for a Nexus 6 (700$) phone. If google want´s to play in the "premium league" money wise they REALLY have to deliver "premium quality" imho.

But let´s see how often these things are gone be reported.
[Nexus 6  General] americasteam:
The first demo unit I looked at was like this. I just thought they roughed it up when putting the clamp on. It's a real issue.
[Nexus 6  General] wtorres141:
Same exact thing happening here...but a non issue really for me; I'm cased up. Three others near me, two from the same T-Mobile store all three purchased on the first day. Theirs did not fall off.
[Nexus 6  General] jtwlbz:
Who thought that Motorola has better quality?
[Nexus 6  General] crypt0kiddie:
Same thing happened on my HTC EVO. Non-issue to me.
[Nexus 6  General] xTmDarren:
depending on the car.. i'm with you.. I took all the badges off my sports car.. lol.. anyways I actually like the look without the stickers :)
[Nexus 6  General] hutzdani:
If mine does that after a month i'd be pissed.

How can you knowingly use glue thats affected by heat on such a part thats constantly handled in day to day usage ? Just piss poor build quality from moto, its akin to making a plastic fitting on a hot and cold water outlet ( yes ford and audi, i mean your heating systems )

Its going to break and they know it, yet they choose to do it anyway.

People who said its a non-issue are just telling motorola thats its acceptable to make poor quality goods and people will still fork out for a 600 dollar device.

Send it back, its like buying a 12" vinyl and all the centre lables fell off.
[Nexus 6  General] johnfred1987:
I agree I expect my nexus to perform well not look pretty nexus devices from the start haven't had apealing design always minimalistic they where designed for performance
[Nexus 6  General] unregistered825:
I'd be upset but not willing to risk exchanging it for another device with some other worse issue.
[Nexus 6  General] misterzeno:
$700 is too much money for this oversight by Motorola. If this was any other phone in this price range I think some of you would have different reactions.
[Nexus 6  General] das boot:
I think it looks better without the stickers. Non-issue in my opinion.
[Nexus 6  General] sithdroid2187:
When it comes down to it, it's only stickers.
[Nexus 6  General] cupfulloflol:
Interesting lexus design. :p

This is rather unfortunate. Hopefully this ends up being a bad batch, and only a limited number of people get hit with it.
[Nexus 6  General] hello00:
i remember saying this before to a hard nexus fanboii have fun having the letters fall off..typical google design..happened to me when i had my red nexus 5..all the letters started to fall off..this is a big problem if you want to return it or sell it
[Nexus 6  General] skw5115:
Letters didn't fall off of my white nexus 5 nor my midnight blue nexus 6 yet. I think maybe some people are just unlucky and get the bad ones. I had the first batch of each as well.
[Nexus 6  General] jbdan:
I had 3 nexus 5's and no letters fell off. Nexus 6 is good so far crossing my fingers
[Nexus 6  General] tomzefi:
They are only glued down. I take mine off when it starts happening. Did it on my n5 too. No biggie for me
[Nexus 6  General] cordell12:
happened to the X only 2 days into having the device. I called Google who referred me to moto chat. moto chat gave me a phone number, but when I googled the number it was a basic customer service number, I haven't called it.

https://db.tt/2AuSeoJP
[Nexus 6  General] sithdroid2187:
When I think of build quality, I think of internals being tight and overall sturdiness of the device and also the feel. I don't consider stickers at all.
[Nexus 6  General] hollowlog:
I may take mine off. I think if you can clean up the glue, it will look better than having the letters on there.
[Nexus 6  General] Skripka:
Just put TPU or glove case on...better grip too.
[Nexus 6  General] neyenlives:
Which device do you own?
[Nexus 6  General] Imacellist:
Anyone with white back have letters peeling off?
[Nexus 6  General] cordell12:
to add to the "x", my "e" just fell off!
[Nexus 6  General] LeoRex:
Bu.bu.but $650! Motorola should have powder coated pure platinum letters for that price!

Stuff happens. A tech could have sneezed into that batch of adhesive... Who knows? It's a sticker!

Every product has a failure rate, whether they are a $10 toy or a $200k luxury car. Just because some letters fell off doesn't mean everyone's will.

Every device forum here is filled with users complaining about some issue or another, threatening to get rid of it and go with phone B thinking that other phone's crap doesn't stink.

If anyone thinks that everything they'll ever buy will work perfect it if the box, prepare for a life of disappointment. I have a Nexus 7 2012... Thing has been rock solid reliable for the two years I've had it.. Awesome device. But the first one I took home wouldn't even power on. What a piece of crap.
[Nexus 6  General] hello00:
g3 and note 4
[Nexus 6  General] neyenlives:
Just wondering why I keep seeing you post negative posts in a Nexus 6 forum when you don't own one.

Most people would call you a troll. I'm not going that far yet but you've been fairly active in a forum, usually posting negative posts about a device you don't own. Just wondering what that's about.
[Nexus 6  General] slyguy2000:
I wish the moto M would fall off... :(
[Nexus 6  General] digitaloutsider:
I want to say I had an HTC that the letters fell off, but I forget which phone that is now.. maybe the first Incredible? Hard to remember.

The first time I saw those chrome inlay letters, I knew they'd be a problem. Oh well, hopefully mine won't come off.
[Nexus 6  General] atuarre:
I think for the price the quality could be better. You know some handset manufacturers use glue INSIDE devices as well. What if it happens internally as well?
[Nexus 6  General] hello00:
you asked me what phone I own..you didnt ask me if ever owned the nexus 6 which in fact I have hence why im talking about my experiences i had with the nexus 6
[Nexus 6  General] neyenlives:
Ah, now you "owned" a Nexus 6.......surprise surprise...

Why are you continuously posting negative comments in the Nexus 6 forums when you don't own one? You are very active in threads bashing the Nexus 6 and very proactively trying to promote the Note 4......if you like the Note 4 and don't like the Nexus 6 why are you posting in the Nexus 6 forums? Have you had the letter fall off of your Nexus 6?

Perhaps you would be more welcome in the G3 and Note 4 forums? I mean, since you don't own a Nexus 6 anymore...
[Nexus 6  General] Skripka:
As corporate branding goes...the Moto M is probably the only one I don't mind. Simple and elegant.
[Nexus 6  General] atuarre:
You still trolling eh? If he has owned a Nexus 6 device he has just as much right to post as any one else. Some people got the device, found out it was too big for them or found some other issue and returned it or sold it after a few days of use.
[Nexus 6  General] El Daddy:
OK guys. Quit the arguing. If you two have something to talk about, do it via PM.
[Nexus 6  General] neyenlives:
He doesn't own a Nexus 6. He doesn't have a "letters peeling off issue". He has been active for a long time now bad mouthing the Nexus 6. The whole time he owned a Note 4. I really don't think he ever owned a Nexus 6.

But go ahead. Feed the troll. Surely he, who doesn't own a Nexus 6, has something constructive to add to a thread for those that DO own one or are looking to own one...
[Nexus 6  General] LeoRex:
Just to frame things... I poked around the Note 4 forum... Complaints about GPS, Wi-Fi performance, cracks in frame, etc....

Does this mean the Note is junk? Hardly, it's a great device. But I mention this as an example that no matter where you look, there will be someone with a problem or complaint. You'll see negative posts on G3 forums, Moto X, M8, Z2, iPhone 6, etc...

That doesn't mean that people should stop posting questions or issues, but everyone should take things with a grain of salt.
[Nexus 6  General] neyenlives:
Absolutely agree. But those who have since gotten rid of the device shouldn't be in that devices respective forums consistently posting negative troll bait posts. I think the Nexus 6 is a much better device overall than the Note 4. You won't see me, not even once, posting in the Note 4 forums about how I think the Note 4 is inferior.

I'm all for constructive criticism. But when someone who clearly doesn't own a device continues to post in that devices forums about how much it "sucks". One has no other choice but to label them a troll.
[Nexus 6  General] tomzefi:
Amen

---------- Post added at 10:57 PM ---------- Previous post was at 10:56 PM ----------

Does this thread really need to stay open?
[Nexus 6  General] jbdan:
Look at it this way (and there are many ways to look at it from), you're clearly above that and good on you!

We've seen them crawl from under the rocks for the Nexus 6 forum. Not device issue posters, but blatant pot stirrers. Like I've never seen before. Clearly "they" have a passionate group even though its over the top. Keep walking on by like you've done. That's what the "!" button is for ?:D
[Nexus 6  General] 20degrees:
If he did, it must've been very short period of ownership, seeing as most people ain't even owned it a week yet...

N6
[Nexus 6  General] jbdan:
To be fair, I've owned mine for 10 days...

But I know what you mean
[Nexus 6  General] 3's&7's:
$11 fix...I ordered one today.

https://www.google.com/search?q=nex...AUoAQ&biw=412&bih=603#spd=4320691236395656348
[Nexus 6  General] tomzefi:
Thinking about getting a couple to experiment with. Sweet.
[Nexus 6  General] msal:
So you have to rip off your current back? How easy is that?
[Nexus 6  General] 3's&7's:
https://www.youtube.com/watch?v=tsvFDdoF_h0 ...@ 1:00 you will see the tool.

https://www.ifixit.com/Teardown/Nexus+6+Teardown/32877 ...Step 4 is a description of the removal.

I am a clutz with little free time lol; we'll see how successful I am (local shop here I come, right?). :eek:
[Nexus 6  General] low.humidity:
i was wondering if the problem might be some type of detergent was used to clean up the back cover. the pictures i've seen have very clean backs as evident no noticable fingerprints
[Nexus 6  General] Skripka:
Could also be people posting photos wipe their phones down rather than exposing how trolley their hands and phone are IRL.
[Nexus 6  General] neyenlives:
Certain detergents or cleaning agents like rubbing alcohol can break down adhesives, completely possible.
[Nexus 6  General] mehdi_s82:
Good luck man! Let us know how good the quality of back covers are when you receive them.
[Nexus 6  General] pepp67:
I had my N6 for 4 days when I noticed the x's chrome inlay bending up. That's way too soon for a company like Motorola who has a rich history of manufacturing high quality devices including military spec. That being said, I will be quite content if that's the only 'trouble' I ever have with it.

I am pretty impressed with the turbo charge feature. It does pack a lot of juice

in the battery in a short time. I mention it here because the battery gets hot. The faster any battery charges, the hotter it will get. And heat has never been good for adhesives.
[Nexus 6  General] Imacellist:
I agree that it is minor, however how did this past muster? If it only takes a few days to start how long were these tested? Or did they see it happening and just say "meh...no big deal"
[Nexus 6  General] neyenlives:
I promise someone in marketing picked this style back cover from a collection of concept renderings and said "go with this". It couldn't have gone through actual product design validation.
[Nexus 6  General] mehdi_s82:
Yea its annoying. I'm not sure why they didn't engrave NEXUS same way that they did Moto logo on top. Nexus 5 had same issue of NEXUS pieces falling off
[Nexus 6  General] Skripka:
Usually it comes down to margin.

That probably would have cost an extra $0.02USD per phone. We live in an age where bean counters are dictators.
[Nexus 6  General] 3's&7's:
Will do Mehdi.

I used nail polish remover and scratched a bit too hard on the AT&T logo. Read several other sources after the fact that using a plastic fork / quarter, etc. lightly alone does the trick.

I have a slight wear mark where the logo once was and can barely see it; 99% of the time I have a case on it anyways. But with it being brand new, it was worth $11 to replace.
[Nexus 6  General] tehSecret:
How is that possible when the nexus letters are embossed on the back cover , its all one piece.
[Nexus 6  General] tehSecret:
Is your phone from an early batch or perhaps even a newer batch ? Mine is actually stamped onto the cover , I tried picking it off to check but there are stickers
[Nexus 6  General] italia0101:
I ordered mine first day it was on the play store
[Nexus 6  General] Lucke:
same here, and there are no stickers on my N5.
[Nexus 6  General] italia0101:
Well colour me confused.
[Nexus 6  General] mehdi_s82:
Btw a few piece from mine fell off as well. Called Google today and without any question, the rep said he'd send me a replacement device. It's nice to see that they didn't give hard time to replace it.
[Nexus 6  General] Imacellist:
Good to know.
[Nexus 6  General] Sensamic:
This happened also on my Nexus 7 2013.

---------- Post added at 01:37 AM ---------- Previous post was at 01:36 AM ----------

A later batch won't make a difference.

Why do people always believe every issue can be fixed? This is the way the letters are designed and made.
[Nexus 6  General] hlxanthus:
Just to weigh in here. I have had mine for less than 36 hours. Noticed the edge of the straight part of the "n" was catching slightly on my pocket. Looked closer and saw a bit of fuzz stuck to it. Removed the fuzz and used my fingernail to gently smush it back in place. Noticed that the same part on the "u" was doing it too. So I carefully smushed all letters back in.

So yes, this is a minor cosmetic issue . . but it is present. I plan on having a case on it soon, so should be a non issue for me.

Why they didn't actually inlay them as they did the moto logo is beyond me.

Sent from my Nexus 6
[Nexus 6  General] 3's&7's:
Perfect match and the back even has the adhesive pattern on the backside (peel off film protecting it).
[Nexus 6  General] Imacellist:
So has anyone had this issue with the white model? People seem to get this quickly, but I've had my white for a week now and no letter issues.
[Nexus 6  General] Shawheim:
The top right corner of my X came up one day when cleaning the back cover(32GB MB). It annoys the piss out of me since it happened like the day I got my case. I tried to push it back down but it didn't help much. I'm just keeping it cased now so that there are no snags in my pocket or while cleaning the back.
[Nexus 6  General] Pilz:
I've had my Nexus since the first batch (11/17 delivery) and my letters are perfectly fine. I have a 64gb blue Nexus and I have applied and removed 4 skins (dbrand) without any issues. I'm very indecisive so I tried different colors to see which one I preferred. Keep in mind I used hardy to apply these so those letters are not coming off even after many times of heating my phone to apply to skins. I think the defect is very limited at best judging by the few people who have reported it.
[Nexus 6  General] 3's&7's:
Hit the eBay link I posted...you won't be disappointed. Its OEM and perfect match...was easy to replace.

Its a big sticker, just like Moto X.
[Nexus 6  General] chris6278:
Would like to see a pic with the black back on your phone
[Nexus 6  General] Evo_Shift:
Ever since I have cared about phones I've heard how good Motorola's are supposed to be as far as build quality. I wonder if this is a little lenovo showing its Chinese head here because I'm not impressed so far with the build quality of this phone.
[Nexus 6  General] Lucke:
i'm on my second phone now (due to a camera OIS defect), but they've both been very solidly built and neither had any issues like described in this thread.
[Nexus 6  General] 3's&7's:
Its OEM, very solid, easy to apply, and it was $11 on eBay.
[Nexus 6  General] 3's&7's:
I am not impressed myself with the build quality of the phone.

As soon as the HTC M9 (Hima?) is available and root + recovery is available, this phone goes on swappa, lol.

It just doesn't feel premium in any way, especially when you see its a sticker that covers 47% of this device. Sheesh put a case on it and don't drop lol.

I like the brightness of the screen, but its a weak amoled vs the note 4. That device feels and looks much more premium than this device.

Its the cost that kills me. It shouldn't cost thus much for what it is and it really flies in the face of what Nexus (was) all about.

Still remained surprised they went this big too.
[Nexus 6  General] Jmaserang:
The back of my at&t n6 is falling off!!!!!

My nexus logo started coming out after 2 days now 5 days in The rear (battery door) is lifting away from the housing and the blue finish is wearing off anyone else have this problem???
[Nexus 6  General] tltwelve:
post some pictures or I'll consider you trolling.
[Nexus 6  General] CraigP17:
I don't believe you. But if it's real, then you my friend are doing something wrong and you are the reason insurance exists.
[Nexus 6  General] garyd9:
You are only 5 days in, so bring it back to an AT&T store and get it replaced. No problem here whatsoever.
[Nexus 6  General] Jmaserang:
At&t said I can't return a damaged device will post pics in a few only have my n6 with me now
[Nexus 6  General] garyd9:
Either it has obvious signs of damage (and not mysteriously peeling up all on it's own), or it really IS peeling up on it's own... in which case you can argue and get it replaced.
[Nexus 6  General] Jmaserang:
0 physical damage
[Nexus 6  General] garyd9:
Then go argue with the folks at an at&t store. Do it calmly and reasonably, but if possible, try to do it in front of potential customers. The implication is that you'd be scaring away customers by saying that they'll sell an obviously defective phone and not replace it.

Don't despair if you don't get anywhere. After you get done at the store, call AT&T. Ask for supervisors, etc. Be persistent, but remain calm. (You don't always have to let them think you are remaining calm, but don't get stressed out yourself or you might end up with your foot in your mouth.)

This is a trivial thing to get replaced, and unless there's some physical evidence that you abused the device, it should be replaced with a new one as long as you're within 14 days.

If you don't get anywhere at first, ask to talk to supervisors... move up the chain of command. If you end up in a call center where they are clueless and can't handle any function beyond reading a script, just hang up and call back. (Try calling during normal US business hours for a slightly better chance of getting a non-clueless rep.)

(If this were me, by the time I was done, they'd be sending me a replacement phone (new - not refurb), and giving me a $50 or more credit for the hassle.)
[Nexus 6  General] jimbridgman:
This will be considered a warranty replacement and not a return.

If you don't get anywhere in a store, call this number:

1-800-801-1101

This is the warranty replacement help line. Explain to them what is going on and they will set it up so that, they send you a replacement phone which you will use the box it comes in to send back the defective device.

Just be aware that they will send you a refurbed device, but it is what it is, and this is most likely the only way you will get it replaced. I have had other issues with phones even the same day I bought it, and this is how I got a replacement.
[Nexus 6  General] vbman213:
Had the same issue with my second AT&T nexus 6. I fixed it by using a hair dryer to melt the adhesive and press outward beginning at the middle of the back and working out towards the edges.
[Nexus 6  General] jawmail:
When the guy said pictures or you're trolling he really meant was "please attach good in focus pictures where we can actually see what is wrong with the phone or you're trolling" :) In all seriousness, it seems like you got a bad one, return it.
[Nexus 6  General] Jmaserang:
N4 just wouldn't focus that close up I'm deff not trolling this phone is great just bad QC I guess
[Nexus 6  General] resynx:
I had the same exact problem you are having in the first picture, the back of my phone was lifting up and not flush with the edge. I just pushed it back down with some force and I think it sort of locked in. Put it into a Spigen thin case anyways so if I can't see it, it doesn't exist haha:laugh:
[Nexus 6  General] sun2sunny:
even i dnt have written this "nexus" on my mobile :p

my phone doesnt have this "nexus" written on it..its just plain midnight blue back cover with motorolla logo... :P
[Nexus 6  General] the1dynasty:
i'm gonna chalk this one up to poor AT&T QC and not Motorola... Seeing as no other N6 but theirs has this issue, its probably them molesting the phone before putting it back in the packaging...
[Nexus 6  General] Jmaserang:
They won't refund or replace my device either but att did offer me a free moto g to use while I wait for Motorola to replace my n6 but moto said 2-3months before I'll have it back
[Nexus 6  General] 3's&7's:
I've tried a few times to state this, its an $11 fix. Please go on eBay and buy one and its done in minutes.
[Nexus 6  General] Imacellist:
Problem is that jmaserang shouldn't have to spend $11 to fix what was a factory defect. It is also ridiculous to replace a nexus 6 with a moto g. Does att think these are comparable devices? Lol