[Palm Treo 750 ROM Development] jgreen1280:
Another Palm Chat

I used another name and email, just in case palm keeps records of previous conversations; In this chat conversation, I used the name of Jake Osborn.... here are my results...not too promising:

user Jake_Osborn has entered room

analyst Tim has entered room

Tim(Tue Jul 24 15:29:52 CDT 2007)>Hello Jake_Osborn, Thank you for contacting Palm Technical Support. My name is Tim. How may I help you?

Tim(Tue Jul 24 15:30:08 CDT 2007)>Hello.

Jake_Osborn(Tue Jul 24 17:30:11 CDT 2007)>Hello Tim, can you tell me when the Treo 750 WM6 update is being released

Tim(Tue Jul 24 15:31:04 CDT 2007)>I would like to inform you that Palm Engineering team is studying Windows Mobile 6 released by Microsoft. Once the compatibility of it is done with Treo 750, you will have an Upgrade for it. It will be available in the coming days.

Tim(Tue Jul 24 15:31:20 CDT 2007)>If any update information is available, it will be posted in the below website:

Tim(Tue Jul 24 15:32:04 CDT 2007)>http://blog.palm.com/

Jake_Osborn(Tue Jul 24 17:31:51 CDT 2007)>I understand it will be posted. I was just wondering if an estimated time frame could be given

Tim(Tue Jul 24 15:32:48 CDT 2007)>I am sorry, currently that information is not from the engineering team yet.

Jake_Osborn(Tue Jul 24 17:32:42 CDT 2007)>I was looking to get a new phone within the next week that has WM6 currently on it...

Jake_Osborn(Tue Jul 24 17:33:39 CDT 2007)>I need it for sync with my exchange 07 for work, if it will not be available within the next week, I will be forced to move to another brand

Tim(Tue Jul 24 15:34:29 CDT 2007)>This could not happen with in a week. It takes more than that.

Tim(Tue Jul 24 15:35:17 CDT 2007)>It may take more than a month time.

Jake_Osborn(Tue Jul 24 17:35:17 CDT 2007)>what type of time table have you been given? I read online that it passed cingulars test, went to Microsoft for certification, has left macrosoft and is back in palm's hands for release

Tim(Tue Jul 24 15:37:19 CDT 2007)>I agree with that, as per company policy I can't reveal any information until the release date is announced by our Engineering team after testing.

Jake_Osborn(Tue Jul 24 17:37:19 CDT 2007)>Palm isn't doing a very good Job at keeping their consumers updated on the release of this update. Palm could at lease give an estimated release for the product...with no gaurentees

Jake_Osborn(Tue Jul 24 17:37:46 CDT 2007)>somthing a little better than "upcomming weeks"

Tim(Tue Jul 24 15:38:44 CDT 2007)>I bet it will be released soon, but I don't have release date information.

Jake_Osborn(Tue Jul 24 17:38:44 CDT 2007)>this is the information I was given yesterday: WM6 released today internally

Windows Mobile 6.0 AKU 0.2.4 Build 17746

CE Image: 1.25

Radio FW: 1.47.25.00

Jake_Osborn(Tue Jul 24 17:40:25 CDT 2007)>ok, well looks like palm may be losing another customer, and maybe several more, not by my choice, but my companies, as they are requiring WM6 compatible device by next week, or they will be moving to a Cingular WM6 device

Tim(Tue Jul 24 15:41:19 CDT 2007)>I will send a note to my superior regarding this.

Jake_Osborn(Tue Jul 24 17:41:11 CDT 2007)>thank yo

Jake_Osborn(Tue Jul 24 17:41:19 CDT 2007)>thank you

Jake_Osborn(Tue Jul 24 17:41:52 CDT 2007)>I apreciate you taking the time to speak with me regarding this issue

Tim(Tue Jul 24 15:42:21 CDT 2007)>Thank you for contacting Palm Technical Support. Should you need further assistance, please feel free to contact us again.

Jake_Osborn(Tue Jul 24 17:42:20 CDT 2007)>Thank you, have a great day