yashsingh1/xdaforums huggingface dataset:
[Nexus 6 Q&A, Help & Troubleshooting] tEcHsAvY:
Sounds like they took care of it then.
[Nexus 6 Q&A, Help & Troubleshooting] Word_play:
It's been about 3 days since a reboot for me as well.
[Nexus 6 Q&A, Help & Troubleshooting] tEcHsAvY:
They were happening constantly before right?
[Nexus 6 Q&A, Help & Troubleshooting] Word_play:
Literally, every day since I bought it.
[Nexus 6 Q&A, Help & Troubleshooting] tEcHsAvY:
Well something definitely changed. That's awesome!
[Nexus 6 Q&A, Help & Troubleshooting] Davzone:
Motorola.com ORDER

I dont think its an ATT issue.

This happend to me a few times like a week ago.

Did a factory reset, and even flased the factory image from google.

My phone is completley stock now, only the bootloader is unlocked for flashing the image.

I tought it was gone, but today after taking photos and videos at a car show for like an hour, i was at 50% battery.

While getting home i checked a few pictures, and was talking with a frind on hangouts.

After like 10 minutes i got no response, so i tried to turn the phone on. Nothing. Screen was not turning on.

Pushed the button 3 times, and i came on, and asked for my PIN to unlock, with my moto 360 connected!!!! Smart unlock is on, and the watch was connected.

This has happend the last time also but at that time the phone rebooted in 5 seconds with the android logo, and did not ask for the PIN to start the phone(i have encryption and i have to enter the code at boot to start)

The last time i used the wear mini launcer to ping the phone when it was not turning on, and i got the sound from the phone.After that the power button worked.

I read that many of you guys had this issue while on hangouts, and as of today i am starting to think that this is happening to me also.

Its possible that this is caused by hangouts, and the phone goes into some kind of deep sleep.

Phone is still on, but no notification , no phone calls. I have a screen shot from todays, and the wifi was on, and thas ok, watch was connected, but no notifications. When it came on, i got a bunch of messages in hangots and also a lot of other notifications.

You can see the missing part on the screenshot. This time the phone did not reboot, no android logo, it just came back at the 3rd try.

I'm on Tmobile, had LTE great speeds.

Anybody figured out something about this? I's not good that iam unreacheble because of this, and dont even know about it until i try to use my phone...
[Nexus 6 Q&A, Help & Troubleshooting] Word_play:
My solution was to disable both hangouts and messenger and use a 3rd party application, in my case, textra. I would suggest this solution for a couple of days and see if it solves the problem. Also, others have had success by updating hangouts. Do you have automatic updates enabled? If you haven't already, alternatively to the solution that worked for me, update hangouts and see if the problem goes away. Let us know the outcome.
[Nexus 6 Q&A, Help & Troubleshooting] RandomHandle:
After I said there were no reboots for 3 days, about an hour later it rebooted.
[Nexus 6 Q&A, Help & Troubleshooting] Word_play:
Were you doing anything in particular when it rebooted?
[Nexus 6 Q&A, Help & Troubleshooting] RandomHandle:
Nope its always when the screen is locked and it's just sitting next to me. The only notification that may have come in was from Clash of Clans. Definitely no SMS notification.
[Nexus 6 Q&A, Help & Troubleshooting] Word_play:
What sms app is set as your default?
[Nexus 6 Q&A, Help & Troubleshooting] RandomHandle:
Stock messenger. I use hangouts for chat with work that's it.
[Nexus 6 Q&A, Help & Troubleshooting] Word_play:
The only thing I can suggest that has worked for me is, as stated in previous posts, disabling both and getting a third party sms application. This solution may not work for you as you need/use hangouts for work, however, you may want (if you are able to) to try my solution just to see if it's the case. Hope you are able to resolve the issue.. It was frustrating me for a week.
[Nexus 6 Q&A, Help & Troubleshooting] RandomHandle:
It honestly doesn't bother me besides the fact of knowing there is a bug. If it was doing while I was using the phone it would definitely make me frustrated. It's annoying that there has been no acknowledgement about this issue. You can see from the battery graphs that there is an issue.
[Nexus 6 Q&A, Help & Troubleshooting] androidi10:
The phone rebooted a couple of days ago. I have the updated messenger app but the phone rebooted after sending and receiving some text messages.
[Nexus 6 Q&A, Help & Troubleshooting] Davzone:
My phone is up to date, i install new updates from apkmirror, so i have everything updated.

After the reset it apdeted by itself so its fine.

I have the messenger app for text, but never used it.

I use hangouts with friedns, for calling, videochat and messagig also.

The last time it happend while using hangouts .

I dont remember the other times that it was in use or not, i might have had messages that i did not read and kept the notification.

Since i found this topic i am starting to think that it really is hangouts that messing up the phone, even a completely stock one...

The new update is close, i saw some pictures on androidpolice , i hope they fix it with that, or 5.0.1
[Nexus 6 Q&A, Help & Troubleshooting] TheEmpyre:
Mine rebooted today in my pocket after receiving an email via Gmail app :( went since having the device until today for first random reboot. Have had it now for about 1 week
[Nexus 6 Q&A, Help & Troubleshooting] data_loss:
Random reboots daily since I got the phone. AT&T preorder, hangouts as default messenger app. Happened just now, exactly when MediSafe was supposed to alert to take morning meds.
[Nexus 6 Q&A, Help & Troubleshooting] That1dude:
Maybe you could pass on to corporate that no one, I mean "zero" sane individuals wants to hear that loud obnoxious boot up sound on the phone. It could be a hazard. What if you were in a situation like on a campus where you needed to be silent and hidden because some crazy person was looking for you or whoever they could harm in the vicinity and your phone randomly rebooted with that blaringly loud sound. Guess who gets chosen for removal? Anyone unlucky enough to be next to that person, that's who. Or if it reboots in the middle of the night and that sound comes on. It's an unnecessary evil on the phone. it's one thing to have it be super bright white which is also unnecessary, it's a whole nother level of bad to have it set at "band playing at a football game" level regardless if your phone's on silent or not. I know it's not your issue but maybe you could pass it along :)
[Nexus 6 Q&A, Help & Troubleshooting] buster44:
I have another conspiracy theory about the random reboot. *puts on aluminum foil hat* Could it be because of automatic app updates? I've noticed that I'm usually (from what I can remember) hooked up to wi-fi when the random reboots happen. I set up the automatic app updates for wi-fi only and noticed that when my phone rebooted today I had two new app updates ready to go. Just wondering if anyone has experienced anything similar. Also, I turned off automatic app updates so I'll post if I get any more random reboots, which I probably will.
[Nexus 6 Q&A, Help & Troubleshooting] Word_play:
When I was experiencing the random reboots, I did notice that I always had new app updates ready for me as well
[Nexus 6 Q&A, Help & Troubleshooting] buster44:
Thanks for the quick reply. That's... good news? Hopefully we'll hear from others to see if it's a common occurrence.
[Nexus 6 Q&A, Help & Troubleshooting] Word_play:
Try disabling both hangouts and messenger and use a third party app for the time being to see if it helps you as it did me.
[Nexus 6 Q&A, Help & Troubleshooting] tEcHsAvY:
Is your Nexus still doing ok?
[Nexus 6 Q&A, Help & Troubleshooting] Word_play:
Yea. Tomorrow will be the 5th day without a reboot. Prior, I was having one everyday since I picked up the phone.
[Nexus 6 Q&A, Help & Troubleshooting] tEcHsAvY:
Well then that has to be it. Everyone should try that to see if it cures there problem
[Nexus 6 Q&A, Help & Troubleshooting] Nucleonic:
I can't say my reboots are any less random. I do have both messenger and hangouts installed, with messenger the default app.

Not so sure these reboots are really reboots other than the at&t boot image coming up. I had a "reboot" about an hour ago while the phone was sitting on my desk. I checked the up time under settings/about phone/status, and it still shows the time since my last real reboot over 100 hours prior.
[Nexus 6 Q&A, Help & Troubleshooting] unregistered825:
I've updated my Google Play setting to stop auto-updating apps. Let's see if this helps.
[Nexus 6 Q&A, Help & Troubleshooting] Word_play:
also set it to not notify you of updates
[Nexus 6 Q&A, Help & Troubleshooting] unregistered825:
Thanks. Just realized too that reboots only occur when on wifi.
[Nexus 6 Q&A, Help & Troubleshooting] WBMc36:
Had random reboots, disabled stock messenger, used hangouts as default. I had no problems for about 5 days, the reboots are back. This crap is completely random and starting to get to me. I was just on a phone call and it rebooted while talking. Yesterday it rebooted about the same time in the evening ~6:40pm EST. I am going to try and get a logcat of this when it happens. I have a feeling this is an inherent hardware issue, and not software related at all.

I am now outside of my 14 day return window for ATT and this is my third nexus 6. Is Google aware of this issue?
[Nexus 6 Q&A, Help & Troubleshooting] TheAmazingDave:
I'm thinking it's a hardware issue. I haven't had any reboots myself (phone in hand since 11/25) and I use default Messenger app exclusively.

I hope this is figured out soon enough, I hate that there's other N6 owners going through this. It shouldn't be happening on a device like this.
[Nexus 6 Q&A, Help & Troubleshooting] jwiskowski:
This solved it for me...

Settings... More... Cellular Networks... Access Point Names... Menu (Three Dots)... Reset to Default. I do this after anytime I flashed a new boot or other .img and my random reboots went away. Nexus 6 from Motorola with an AT&T SIM. Stock "Messenger" SMS app.
[Nexus 6 Q&A, Help & Troubleshooting] Word_play:
How long since your last reboot?
[Nexus 6 Q&A, Help & Troubleshooting] mhennigan1377:
Got my Nexus 6 on 12/3/14

First five days no issues. The last two i've had two reboots per day. Just turned off the ambient display option and monitoring again. using hangouts.

Edit: Also seeing reboots on wifi only, stock rom. 5.0
[Nexus 6 Q&A, Help & Troubleshooting] powdered_donuts:
Following. Had my 6 from att for a week and a half no issues. Today took it out of my pocket a few mins ago and black screen with att jingle then nothing. Held power for reboot which was slow. Will report back contacting att tonight or tomorrow.

As it happened taking it out of my pocket I'm leaning towards active display being the culprit as that's all that would have been active at the time. However it has only happened to me once so it's hard to say.

Edit also I'm unrooted fully stock on WiFi using hangouts and stock messenger. Stock more than hangouts as it uses my google voice number. Only has happened once so far.

PS how wide spread are the display issues I'm afraid to exchange and get a device with more problems and have to deal with att over all that crap. Thanks everyone
[Nexus 6 Q&A, Help & Troubleshooting] jwiskowski:
No random reboots. I manually reboot every now and then.
[Nexus 6 Q&A, Help & Troubleshooting] KentuckyHouse:
Motorola-bought Nexus 6, using Messenger for SMS, phone was received on 11/24. I've only had two reboots and both occurred when I was turning off Bluetooth (the phone is paired to my LG G Watch all day at work). I pull down quick settings, tap the Bluetooth icon to turn it off, and the phone freezes for a second then reboots.

Other than that, I haven't had any issues at all.
[Nexus 6 Q&A, Help & Troubleshooting] ldkud50:
Mine seems to be Hangouts. I've had it disabled and the phone has been fine. With the update yesterday for Hangouts I tried it again and it rebooted twice. Disabled again and its been fine. I haven't tried re-enabling since I upgraded to Lollipop 5.0.1.

Bootloader unlocked, Rooted, Twrp etc.
[Nexus 6 Q&A, Help & Troubleshooting] mhxnut:
Got my AT&T Nexus 6 on 11/29 (unrooted, 5.0.1). It's rebooted three times, the third about an hour ago, all just sitting on my desk like other have reported. All three times there have been app updates when it came back, like others have reported.

Do we know for sure that this is an actual reboot? I've observed the phone make the boot sound, have a black screen for about 10 seconds, them come right up. I see no boot animations or anything and all my recent apps are still there (wouldn't those reset if the phone actually rebooted?). I do see a gap in the battery graph, but that's the only thing that supports an actual reboot from what I've seen.

I just talked to someone over the silly AT&T support chat, trying to get more info about the recall, specifically citing the article below someone posted earlier, but they had no idea what I was talking about. She just told me there's no note of the issue in whatever database/knowledge base she was searching so that was that. End of conversation.

http://androidcommunity.com/software-bug-forces-att-to-recall-send-back-nexus-6-inventory-20141123/

I really don't want to swap my device if I don't have to, but my 14 day window is up in 2 days, so I have to decide. Do we have any confirmation that a recently swapped out phone doesn't have the issue? I don't think we have. And reports of fixing the issue seem inconsistent to me.

I've disabled ambient display, adaptive brightness, the messaging app (keeping hangouts for now), play store auto updates and notifications, and reset my APN as others have suggested. We'll see what happens.
[Nexus 6 Q&A, Help & Troubleshooting] TSan899:
AT&T Swap-Out

Thanks for all the posts about this; nice to know I'm not alone with the Nexus 6 Random Reboots. Mine was probably among the first pre-ordered from AT&T. It has done the random reboot 10 to 12 times - sometimes in the middle of the night, yesterday during a meeting at work. I can't have that anymore.

I called 611 AT&T support to swap out my phone. Same conversation: unaware of the recall and unable to find anything about it. (it's like AT&T wanted this so far on the down-low that the haven't even told their own staff). But the guy from AT&T was surprisingly cool. He said I could try Motorola OR he could just ask me a few service questions to validate sending a replacement. We both thought the latter was a better choice. He asked me few simple survey questions to make sure that the problem was not a result of my own screwing around with the phone. Since my phone is still in original condition, they are sending another Nexus 6 to swap in 4-6 days, and I'll send back this random rebooted. Maybe inconvenient, but I can't handle anymore sneak attacks from the loudest boot-chime ever (thanks for that, AT&T).
[Nexus 6 Q&A, Help & Troubleshooting] jagpoag:
I know this is going to sound a little odd but play along for a moment:

After reading all the post of the thread, I've noticed one thing missing here. There doesn't seem to be anything common among users other than we are all using the "same" phone (everyone purchased the phone from different places). With that being said, how many people here are using a case of any kind? The reason I ask that is, I received my phone about 20 hours ago. For the first 4 hours it sat here without a case on the charger turned on but never rebooted itself. Once I had the time to actually check the phone out a little (work) I noticed the back of the phone is a fingerprint magnet so I made a trip to the AT&T store to pick up a case. Again, the phone was on the whole time not one reboot. After driving to the AT&T store, waiting for someone to help me, driving home, getting settled in my office (another hour and a half all together) I put the phone in the case. (case is the Casemate folio) Since the phone has been in the case, the phone has reboot itself around 17 times. These are not "random reboots" as in it's rebooting once every few hours. The phone is rebooting, getting to the Android loading screen and rebooting again. We all know that holding down the power button will put your phone in a bootloop.......I know it's a shot in the dark here but I'm wondering if maybe the cases we are using are causing the problem (the button built into the case are putting pressure on the phones power button over time) Like I said, it's a shot in the dark and may not even be close to what the problem is but I've not had one reboot with the phone out the case.
[Nexus 6 Q&A, Help & Troubleshooting] tEcHsAvY:
Is your phone a pre-order device or purchased later on?
[Nexus 6 Q&A, Help & Troubleshooting] jagpoag:
I ordered Monday and got it yesterday....not sure if maybe I got one of the left over early stock or not...the case idea was random I know but it's just a thought. I'm sure it probably has nothing to do with it but hey, creative solutions when it comes to these devices now a days because of the way companies rush out phones, cases...etc.

edit:

after looking around the forums, I've found what I believe is the problem with my phone (and maybe others out there)

http://xdaforums.com/showpost.php?p=57382537&postcount=25

It's the case...I wonder how many other people are having these reboots because of the power button in the case they are using
[Nexus 6 Q&A, Help & Troubleshooting] mhxnut:
Nice. Good find.

However, I have yet to put my phone in a case. Three reboots in about 10 days, but nothing since I made the changes I noted above about 24 hours ago.
[Nexus 6 Q&A, Help & Troubleshooting] bbbasher:
That boot-chime is unbelievable, I have my phone configured to require a sequence before it boots so I get it 2 times. Goes even when the phone is configured for silence. .

I installed the 5.0.1 update and then Hangouts got updated to 2.4. No reboots in 2 days. Hopefully that fixed it. Fingers crossed.
[Nexus 6 Q&A, Help & Troubleshooting] jagpoag:
Well, looks like my reboots were not software related. After removing the phone from the case, I've not had any problems at all. No more black screen after calls with buttons not working, no reboots, everything is working great. Like I mentioned before, I was not having just a few reboots, it was close to 20 in less that 24 hours. For anyone that happens to be having THAT issue, check your case (or remove the case and see what happens). For everyone else having a couple of reboots here and there over the course of a few days, this probably will not help you at all (99% chance it won't). Sorry for adding to clutter to the thread but I hope this helps out the people that are having the numerous reboots back to back like I was. Everyone else, good luck and I hope Google takes care of your issues FAST.

edit:

I'll leave this link here again for anyone that might be interested:

http://xdaforums.com/showpost.php?p=57382537&postcount=25
[Nexus 6 Q&A, Help & Troubleshooting] dligon:
well I got my att nexus 6 on the 11/21 started having reboot issues this last week or so I called warranty about the guy seem to not know what he was talking about "all android phones reboot all the time". Asked if it was the white are blue one? I guess I should have said the white 64g maybe he would've been crazy enough to send me that one just got my replacement the other day has not had the reboot issues hopefully.
[Nexus 6 Q&A, Help & Troubleshooting] mhxnut:
I don't think this has been posted here yet. Google just chimed in that they're looking into it.

https://productforums.google.com/fo...c/nexus/other-discussions/nexus-6/9aVUBrwdUZU
[Nexus 6 Q&A, Help & Troubleshooting] Word_play:
There's light at the end of the tunnel!
[Nexus 6 Q&A, Help & Troubleshooting] ldkud50:
This is getting so annoying. Two reboots today. Just sitting here on the couch doing absolutely nothing.
[Nexus 6 Q&A, Help & Troubleshooting] androidi10:
My phone is still suffering from the reboots. I do Not use a case and never used it with the Nexus 6.
[Nexus 6 Q&A, Help & Troubleshooting] mhennigan1377:
One thing i've noticed on mine. I'm also using android wear and a moto 360. If the 360 is connected i have no issues. Days when I don't have the 360 connected and the BT is on, i get reboots. I only tested this for one day but BT off , which turns of android wear and no reboots so far.

(no case on my phone either)
[Nexus 6 Q&A, Help & Troubleshooting] atgnag:
Random reboots...

Just chiming in with my 2 cents on the issue...

First reboot froze phone, had to plug it in to power to get response. Weird, but hey, it worked. (no case)(around 12/1 or so)

Did some googling, shut off ambient display. No reboots for a long while.

Sitting at work a few nights ago, heard the boot music from my phone in my backpack. No wifi at work, not much cell signal either, so I keep the phone in airplane mode. No way it could have gotten any notifications or updates. (cased)(12/10)

This morning, eating breakfast in the restaurant phone reboots while sitting on the table. Had wifi on and had just been reading the news five minutes before.

Hope they get this figured out. I love my phone and hate the idea I can't count on it.

Dean
[Nexus 6 Q&A, Help & Troubleshooting] Nucleonic:
Just shifted over to safe mode. Has anyone experienced the random reboot while in safe mode?
[Nexus 6 Q&A, Help & Troubleshooting] nullbnx:
I'm at the point where I get two random reboots throughout the day. It seems to happen mostly when I'm not using the phone. Has anyone tried debugging the device logs?
[Nexus 6 Q&A, Help & Troubleshooting] mhxnut:
Check out the Google groups discussion going on here. I posted the link earlier: http://xdaforums.com/showthread.php?p=57459320

Users have in the Google discussion. Don't think they got very far.

Yes, the issue still occurs in safe mode per users in the Google thread.

Again, Google is watching/participating in that thread.
[Nexus 6 Q&A, Help & Troubleshooting] HotInEER:
I had the same issues and then I started getting static in the earpiece. Contacted AT&T the FedEx me a new one and had it the next day. Had this one about 6 days with no reboots.

Sent from my Nexus 6
[Nexus 6 Q&A, Help & Troubleshooting] frobie:
I had them send me a replacement too, it was one of the ones with the green dot on the box so it was the new batch and after about 5 days of no problems it rebooted. If I wasn't too lazy to remove the AT&T boot sound I wouldn't have noticed.
[Nexus 6 Q&A, Help & Troubleshooting] AVClubhouse:
How do you remove the ATT boot sound?
[Nexus 6 Q&A, Help & Troubleshooting] frobie:
http://xdaforums.com/nexus-6/general/how-to-remove-att-boot-screen-t2947749
[Nexus 6 Q&A, Help & Troubleshooting] bbbasher:
Spoke to soon, I thought it got better with Hangouts 2.4 and system update 5.0.1 but nope. This week Hangouts got updated to 2.5 and it rebooted today again. At least after 5.0.1 mine is no longer turning off. Its doing a reboot, which is better finding your phone turned off.

What was AT&T thinking with that air-horn style boot sound? Doesn't even respect that the phone is in silent mode, google have should never allowed that.

I was so excited about going back to the Nexus series, used to have N1, but now I do not know what to do, really disappointed. This is a work phone and I don't know if I can trust it anymore.

QC on the HTC One XL and One (M7) was way better, no crazy problems like on the N6. :(
[Nexus 6 Q&A, Help & Troubleshooting] HotInEER:
Great. Mine had the green dot also. I've had mine for 7 days so far with no issues.
[Nexus 6 Q&A, Help & Troubleshooting] tEcHsAvY:
Anybody have any more issues?
[Nexus 6 Q&A, Help & Troubleshooting] badpanda:
I'm from tmobile. Got the nexus 6 on dec 2nd just last night had two reboots for the first time since I got the device.... Weird...
[Nexus 6 Q&A, Help & Troubleshooting] Irish1842:
I have a GPS phone with a tmobile sim. My phone shut down yesterday on its own for the first time since I got it Dec 9, and this morning it rebooted on its own for the first time. I have a replacement on the way because of other issues.