yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] grifferton:
Same here, bisco. It's also worth noting for others that the activation completes normally (hands free, manual) and does not produce an error. Data is working (1x, eHRPD, LTE) and the phone registers as activated (can be seen under 'View Detail' at *#*#786#*#*). Phone calls are initiated, but a Sprint error message plays when trying to connect.

A little update on my end...

I went to the Sprint Store today, and learned a few things. Still no fix yet though. The tech there was super helpful. Leaps and bounds ahead of what you get with a Care call. We tried several things (most of which I had tried before) with no luck. He did have a few extra SIMs which were recycled from old accounts. One was locked and would not activate in the phone, but another did. We were able to complete HFA with the other SIM, but have the same result, no calls. I believe this eliminates the SIM as the issue for me.

I have also setup Hangouts as a temporary solution. Thanks for the tip on that. Next step is to get a ticket open with Sprint. Hopefully a tech who knows network level stuff will have an answer. I'm more convinced than ever that this is a network issue.

Cheers
[Nexus 6  General] KB112:
That sucks you're having issues like that. I just logged in online and was activated in minutes. My only issue is the duplicate texts on LTE. So I only respond under 3G, as that's the only workaround still.
[Nexus 6  General] :
This is the very first Sprint phone that actually activated with the hands free option for me. Every other device I've had, required either online activation or a call to Sprint, back when they still handled activation over the phone. I powered off my G3, powered on my N6 and hands free activation worked. I was quite surprised.
[Nexus 6  General] stebomurkn420:
I'm not even gonna lie... I just switched to sprint on Tuesday and have used 80 gigs of data already taking full advantage of my hacked up nexus XD. Definitely no throttling :)
[Nexus 6  General] stas333:
Wow. How did you manage to do that?
[Nexus 6  General] stebomurkn420:
I use it as a WiFi hotspot because I am in a lte thriving rural area which is never congested (middle America,Ohio)... Netflix, repo syncs, pirated movies, you know, the whole shebang! Lol.

---------- Post added at 08:40 AM ---------- Previous post was at 08:39 AM ----------

I almost **** my pants laughing so hard when the automated robot Lady told me I had used 80,000,000 KB of data. Roflmfao

---------- Post added at 09:04 AM ---------- Previous post was at 08:40 AM ----------

I wish that was the circumstances with my note 3 :(
[Nexus 6  General] mariano3113:
Via Hangouts Dialer add-on

You can wif-call and/or VoIP call for simultaneous Voice and Data. (I use Hangouts Dialer when in LTE and mostly while on WiFi...)

Using GV with Hangouts Integration for Voicemail with no issues.

Nexus 6 was ordered on November 14th. from Sprint website (Everything Data Plus line) Originally during checkout price came to $37x.xx. But then I heard they lowered the price, when I checked my bill online they only charged $32x.xx (I am thinking they applied the $50 credit already.)

(Price got inflated due to $36 upgrade activation and some sales tax)
[Nexus 6  General] Micronads:
Has anyone gotten roms to work on this phone. I have tried several roms with the Sprint fix and still have data issues. When I try to go into carrier settings I get a com.phone not responding and it closes out the option. So I can't update the prl or anything. Also anything but stock takes forever to get a signal established. Just wondering if I am missing something. I clean install, wipe, flash rom, flash gapps, flash sprint fix. Most of the time I can't receive texts or calls. So I have to restore nandroid back to semi stock
[Nexus 6  General] Skripka:
Did you buy your phone from Sprint?

Mine works fine with Slimrom with a moto thought device
[Nexus 6  General] Micronads:
I bought from moto. 32gig
[Nexus 6  General] Mattv111:
Hi guys I just got my nexus a few hours ago and I'm loving it except for one thing. I've been skimming through this thread since I ordered please forgive me if this has already been brought up. I went through the activation process and everything worked fine, but I can't make calls or send/receive SMS, but I have data. When I try to make a call I it starts ringing then I get a message "your account could not be validated" anyone know how to fix this? Any help will be greatly appreciated!
[Nexus 6  General] biscodude:
Thanks for the update. My replacement sim came in the mail today and I spoke with Sprint tech support regarding this issue. The sim card didn't resolve the issue. We went through all of the same troubleshooting steps again, including wiping my phone for the 3rd time with no success. I have been told all week that they sent out a ticket about my issue, but they straight up lied to me every time. Thankfully, my tech today actually wanted to do his job and actually sent a ticket after documenting all of the steps we tried. I learned that if the ticket number begins with an I, it's just an interaction that is logged and nothing will be done for the issue. All week I was given "ticket" numbers that begin with an I. The ticket we need created begins with SD. If they try to give you one that begins with anything other than SD they aren't sending out a ticket. If they had sent a ticket on Sunday like they said my issue would be resolved by now.

I'm optimistic that something will get done now that I finally have a ticket assigned out. Good luck!

---------- Post added at 04:29 PM ---------- Previous post was at 04:27 PM ----------

Oh no! I'm sorry to hear that you are having this issue as well. That makes 3 of us so far in this thread with the exact same issue. It's very clear at this point that there is a problem on their end that needs to be resolved. Look at my previous posts regarding getting an SD ticket created to address this issue.
[Nexus 6  General] Mattv111:
Thanks for the reply. I forgot to mention I got mine straight from sprint. Did you as well?

Sent from my SM-N900V
[Nexus 6  General] grifferton:
I am the other with the no call/sms issue. I got mine from Sprint.
[Nexus 6  General] biscodude:
I purchased mine directly from Motorola.
[Nexus 6  General] grifferton:
Thanks for the heads up on the ticket prefix. I'm going to get one opened later today. I've been making waves on the Sprint forum as well. I think I've seen you on there, bisco. Hopefully they will hear us. There are obviously more out there with this issue.
[Nexus 6  General] :
Just to be sure, you did update device config and PRL in settings, right?
[Nexus 6  General] Mattv111:
No I didn't. I also ordered 1 for my fiance and hers works fine. We just went through normal activation. We ordered our phones from sprint I forgot to mention that earlier.

Sent from my SM-N900V
[Nexus 6  General] :
Settings>more>cellular networks>carrier settings>update device config / PRL.

Worth a shot. :)
[Nexus 6  General] Mattv111:
Updated both successfully but it didn't change anything. ? Thanks though.

---------- Post added at 05:36 PM ---------- Previous post was at 05:24 PM ----------

Anyone seen this? Looks like I got a bad device or something.
[Nexus 6  General] skidrain41:
So I already posted in the Q&A section, but is anyone else on Sprint having any Bluetooth issues? Mine turns off after several hours and won't turn back on without restarting the phone.
[Nexus 6  General] grifferton:
Yeah we've done it 100 times. Not really exaggerating. Also initiated manually via *#*#72786#*#*. Activation completes fine with success message.

---------- Post added at 10:40 PM ---------- Previous post was at 10:24 PM ----------

With this being the only known difference between our phones, I'm going to venture an educated guess. I could be wrong, but at this point it may help...who knows.

Sprint has been known in the past to only whitelist IMEI numbers for ranges they know are sold through Sprint (possibly others). I believe this was an issue on the Nexus 4 & 5 activations. Since the phones are inherently unlocked, Sprint will "simulate" carrier locking by whitelisting certain ranges of IMEIs. If your IMEI does not fall within the range they have whitelisted, activation would not be possible. This doesn't explain why activation works for LTE, but might explain why CDMA is not activating, which it what appears to be occurring.

I know that my order from Sprint was backordered for a little more than a week. Hypothetically, if Sprint (in order to catch up on the backorder) had gotten a rush shipment from Moto (or drop-shipped for that matter), it's possible that the IMEIs in the new shipment may not be whitelisted with Sprint yet.

Again...shooting in the dark, but that's what we are left to do it seems. I should mention I am no expert on the matter. Just extrapolating based on what research I am able to do.

Also, for those with the no calling/sms problem, which plan are you on? I was on the Everything 450 plan with my old phone, but switched to the $60 Unlimited plan DURING the first activation on sprint.com. I know the $60 plan is working because I have switched to my old phone (EVO LTE) and back a few times. Everything works fine on my old EVO.
[Nexus 6  General] biscodude:
Yeah, the imei whitelisting was one of my first guesses for the cause of the issue. I assumed that if sprint purchased phones also had the issue that wouldn't be the case, but you make a good point that it could still be that. My plan and previous phone are identical. Moved from 450 to $60 plan at activation. Works on my evo lte, but not the nexus.
[Nexus 6  General] Mattv111:
I'm waiting to cancel my Verizon service until this gets figured out, but I just trimmed down my Verizon sim, and everything work. I can send and receive calls and text, and I have data. So its obviously not the device like Sprint keeps saying. Hopefully they'll get that crap figured out soon!
[Nexus 6  General] grifferton:
Has anyone had a rep verify the SIM-MEID relationship for your account? I don't know what term they use, but there should be a pairing that occurs to allow both on the same account.

I've done a little more testing, and the phone appears to be switching bands when a call is attempted. This seems to indicate that eCSFB is working and switching the phone to 1x when a call is made. I found this by putting the 1x signal notification icon up from SignalCheckPro.

More indications this is an account/network issue at Sprint...
[Nexus 6  General] orlzzt:
Forgive me if this was discussed (about to board a plane in LaGuardia) But I am getting reports from others that my texts are replicating themselves. Each text I send repeats itself several times. Is this s a network issue? I've tried wiping cache.

Sent from my AOSP on Shamu using Xparent Skyblue Tapatalk 2
[Nexus 6  General] Mattv111:
It's a known issue. Have you taken 5.0.1 update yet?
[Nexus 6  General] DatDude123:
Not being smart when I say this but join the club. Flipping sucks.

http://xdaforums.com/showthread.php?t=2952584

D
[Nexus 6  General] Mattv111:
This is unbelievable! I told sprintcare about my Verizon service working fine on my device. They replied back that they are glad I found a solution to my problem and to let them know if I have any other issues. WTF is wrong with these people? The only reason I still have my Verizon service is because I need a working phone! How is this a solution? I need to cancel my Verizon before I get charged for another month. I hate Verizon, but I'm already regretting leaving.
[Nexus 6  General] Mattv111:
I just got this response.

"mattv111 Thank you. I read that post. Your last post stated "I'm using a Verizon Sim". I wanted to make clear that you're not currently using the Sim card from Verizon with the Sprint phone. Hence my respond to your post.*** - Lavauna Sprint Social Care"

I told her I just wanted to make clear I am using a Verizon Sim because my phone is a nexus
[Nexus 6  General] biscodude:
Don't waste your time with sprint social care, they are the worst of the worst of the people who work for sprint. You need to contact tech support and get them to create a "click it ticket". The ticket number MUST begin with SD or they didn't actually assign your ticket out to the specialists. I finally got someone to send one for me after 11 hours of chat and phone support. I was told they created tickets multiple times, but they were lying and just giving me their interaction number. I haven't heard back from them yet, but I'm optimistic that if anyone can fix this issue, it's them. They were the ones that were able to manually add meids to the whitelist before sprint supposedly loaded all of them from GPS and Moto. I'm convinced at this point that this must be related to our meids not beeing loaded in.
[Nexus 6  General] ericwgarza1:
I haven't been having the duplicate text issue at all since I got my N6. I did however purchase mine directly from a Sprint store.
[Nexus 6  General] PeteSeiler2010:
I kept having the activation notification popping up at least once per day causing my n6 to lose my data and voice connection for at least 10 minutes. I decided to reflash the factory ROM through fast boot and I have yet to see it pop up now. And it's been at least four days since I flashed it. I am still on 5.0.
[Nexus 6  General] Mattv111:
They gave me a ticket number but it didn't start with SD. It was just numbers [emoji20] ugh idk what to do.
[Nexus 6  General] Mattv111:
After demanding a ticket number that begins with SD, this is the response I got.

"mattv111, The ticket number that begins with SD would be created if we could not swap the device onto your account. The Nexus 6 is currently on your account. The CTMS ticket is to resolve the service issues you are having with the device. Please let me know if you have any other questions or concerns. - Vanessa Sprint Social Care"

Sent from my Nexus 6
[Nexus 6  General] kkwire:
There is some conflicting information about nexus 6 sprint phones being sim-locked. Can anyone shed some light?

I am a norwegian, and want to use the phone in Norway. So it has to be completely unlocked. Is it safe to buy it from sprint? Or do I have to buy it from google play store?

I actually got through with an order at motorola, but it was cancelled just a couple of hours later because I do not have a residential address in the US :( I have another address that has been used with google play store before, so I should be safer there. But it seems pretty much impossible to get an order through at the google play store. I've managed to add the phone to the cart, but get an "unexpected error" when going through with the order.
[Nexus 6  General] Mattv111:
I bought mine from Sprint and it's unlocked. It's actually working better on Verizon for me than sprint lol

Sent from my Nexus 6
[Nexus 6  General] kkwire:
When did you get your phone? Some claim that the first batch of phones were unlocked while later batches are locked.
[Nexus 6  General] Mattv111:
I got it Friday. I ordered that Tuesday.

Sent from my Nexus 6
[Nexus 6  General] kkwire:
Can I ask you where you ordered it? Did you order it from sprint directly or through amazon etc?
[Nexus 6  General] Mattv111:
From sprint directly.

Sent from my Nexus 6
[Nexus 6  General] About20ninj45:
Puchased my sprint one from the store, i think its called wireless revolution. Took out sprint sim and dripped in verizon with no problems.
[Nexus 6  General] troyperez:
I purchased mine from a local sprint store. Monday of last week i called to see if mine was unlocked and sprint told me it was locked. I asked them to unlock it because i was traveling to Brazil on Tuesday. She gave me instructions and said it would be unlocked for international only and that my phone would not work with us providers. Part of her instructions were to click unlock uicc on my phone. This option doesn't exist on my Nexus. Upon return from Brazil on Sunday i tried placing my verizon iphone sim in my Sprint Nexus 6 and it worked. Either she had no clue what she was talking about or my phone was unlocked out the box. It think it was both.

Sent from my Nexus 6
[Nexus 6  General] biscodude:
Grifferton and Mattv,

I created two threads on Reddit trying to get someone's attention on this matter. I still haven't gotten a response on my ticket so I'm trying to ruffle some more feathers. If you guys use reddit, please chime in over there. I posted in the Nexus6 and Sprint subreddits. Here are the links:

http://www.reddit.com/r/nexus6/comments/2pjado/nexus_6_issues_activating_voice_and_text_on/

http://www.reddit.com/r/Sprint/comments/2pjbln/xpost_from_rnexus_6_issues_activating_voice_and/
[Nexus 6  General] Mattv111:
I upvoted and commented on both.
[Nexus 6  General] Roberts2727:
Will QXDM capture calling data? I was working with Sprints support on a different issue for SDC setting up and we were able to find what server the rejection message on the network was coming from by capturing the data packets and analyzing with QXDM and its partner tool. Not sure if it captures voice traffic though.
[Nexus 6  General] Roberts2727:
Sprint is aware of the issue, has worked with MOTO to resolve, there is a pending MR. Checked our database this morning.
[Nexus 6  General] Ingenium13:
What's an MR? Maintenance request? Did it give any indication of when it might be fixed?
[Nexus 6  General] biscodude:
Yeah, please tell me more. Are you talking about the dupe text issue or my "could not validate account issue"? Ive been fighting this issue for nearly two weeks now. I have wasted over 13 hours with chat and phone support with no success.
[Nexus 6  General] biscodude:
So some good news! A tech supervisor at Sprint has acknowledged that there is an issue they are seeing with some Nexus 6s activating. They have not yet determined the cause of the issue, but said that Sprint and Motorola are working together to address this issue. She sent the tech team a link to this thread as well, so hopefully the details we have posted here will help them figure out what is going on.
[Nexus 6  General] Mattv111:
Awesome! Hopefully we're close to an end to this madness.
[Nexus 6  General] Threevo:
Right! Wamma get my texting on.. Just got my nexus .. Coming from a lg g2
[Nexus 6  General] kxhaz:
Getting my N6 tomorrow from Sprint coming from the Galaxy S4 (Christmas present to myself).

I saw some posts earlier about Sprints VVM and looking for it. I have a Zip that I have used on my S4. I also have it backed up as a system app in titanium and have never had an issue using it. Right now I am on an unofficial CM12 build and it works just fine, so I know it works with a 5.0.1 build. If anyone wants I can post a link to the S4 zip that I have.

Here is the link in case anyone wants to give it a shot. Again this was for the S5.

http://xdaforums.com/showpost.php?p=52729682&postcount=147
[Nexus 6  General] Ingenium13:
Thanks for that link. I haven't used Sprint's voicemail app in a while, I find using the *28 trick to forward to a Google voice number works better, since it transcribes the voicemails for free (plus it will ring my laptop and tablet briefly after my phone if I'm in a bad service area, so I know I missed a call).

The only issue I've been having with it lately is that Sprint seems to keep "forgetting" my voicemail forwarding. It'll just randomly stop working and I'll have to re-do it. It might have something to do with the periodic (semi daily) re-provisionings I keep getting, perhaps as an attempt to fix the SMS bug. That probably resets the forwarding settings.
[Nexus 6  General] KB112:
I had one saved that worked on my G2. But it didn't work or set up right on my N6. I've been using Youmail and it works good.

But I'll try to give this vvm a shot later today. Thanks.
[Nexus 6  General] :
I received my Sprint OTA today. Finally.
[Nexus 6  General] KB112:
For 5.0.1 ? I just got the notification when I was in a meeting earlier today. But I rooted last weekend. So I'll have to flash it.
[Nexus 6  General] :
Yes.
[Nexus 6  General] biscodude:
They pushed the 5.0.1 to me today hoping that would resolve my provisioning issue, but unfortunately that didn't help either. I wiped my device again after getting the update at their direction too, but it didn't help.
[Nexus 6  General] KB112:
No dice. Couldn't get it to provision my account. Even in the apps troubleshooting, it couldn't get data connection. I went back to YouMail which works good for me. Thanks again though.
[Nexus 6  General] 414isaiah:
I hope you guys get these issues fixed soon, fingers and toes crossed
[Nexus 6  General] kxhaz:
Sorry it did not work, was worth a try. I am willing to give up Sprint Visual Voicemail to get off touchwiz (even though I have been off it for a year now). I will have to check out YouMail once my phone gets here.
[Nexus 6  General] hondaguy5965:
Hey guys. I'm not sure if this a problem or I over looked a setting in the phone but whenever I accept a voice call my sprint N6 all data cuts out (3g and LTE). As a result I cant browse, send or receive messages on hangout and whatsapp . Does any one have an idea what maybe the cause?
[Nexus 6  General] tgrgrd00:
You don't have mobile data during phone calls because that is how this phone works. In simple terms, by design, the antenna can only transmit one "thing" at a time. So if you are in a phone call the antenna is being used for voice and can only handle voice at that time.

So it's not a setting on your phone and there really isn't anything you can do about it while on mobile data. Now I think if on wifi during a phone call you can use data on this device but I haven't done it yet to confirm 100%.
[Nexus 6  General] hondaguy5965:
I see, that really sucks. My N5 had no issue at all doing that (what I would call) simple task. So far this my third issue with this N6 now. first is the multiple text issue, then callers would try to reach me but my phone would never ring, now this. I hope at some point they can come up with some solution.

Thanks for the reply btw
[Nexus 6  General] kxhaz:
I can't remember where I read it, but the data not working while on calls has something to do with using the tri-band spectrum now for LTE. So in order for this fixed we will have to wait for Sprint to get VoLTE.
[Nexus 6  General] stas333:
That's correct. New phones only have a single radio, so either voice or data will work at a time. My galaxy s3 had 2 radios so I could do both at the same time.
[Nexus 6  General] KB112:
Are you sure? Because the N6 has the same radio setup. Both devices are Sprint Spark LTE enabled. My G2 was the same way, as it and the N5 were similar devices.

This transition between 1x (voice/SMS) to the other bands,is part of the reason we're having these duplicate text issues. Sprint needs to fix something on the back end of their data routing. There's an issue with the LTE/3G/1x handoff.

That being said, we won't get simultaneous voice and data, even when they implement this fix. Not until they do some major back haul and tower upgrades to volte technology. Two steps forward, one step back.

Edit - you can only do both while on WiFi presently.
[Nexus 6  General] tgrgrd00:
Not if your Nexus 5 was on Sprint you didn't. The N5 has the same single signal antenna setup as the N6. You may have been using data over wifi while on a voice call however.

From what I understand simultaneous voice and data could be achieved on these devices but the costs associated with making it happen would price the device out of the market.
[Nexus 6  General] hondaguy5965:
Got you, cause I had my Nexus 5 on Tmobile network which (from what you're saying) probably supposed both data and voice use at the same time.