yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] oldpreowner:
I've been with Sprint since the Nextel buyout. I travel and am all over the southeast. I am perfectly happy while being stationary but once I start having to switch towers that's when I've noticed the problem. Sprint has had a problem with getting the towers upgraded to keep up with the new technology. Search Sprint switch technology in Google. Anyway I won't go anywhere else cause I have 5 smartphones and 2 of those are teenagers that wear the data out.
[Nexus 6  General] garymaurizi:
Voicemail

If you enable sprint google voice integration so that google voice uses your sprint number, then install google voice AN hangouts, set hangouts as your default messenger, and then somewhere in hangouts/google voice settings theres a setting that says "show voicemail in call log" tick this.

After this your voicemail will show in the SMS thread for that user with a typed out transcript and a play button, and it will show in the master list of sms threads with a little recording icon indicating there's a voicemail from that person -- this all shows in hangouts sms window, and hangouts call window, if you use the default messenger it will show/work with that as well, no need for visual voicemail or any voicemail app to get that functionality.
[Nexus 6  General] Skripka:
Anyone else getting a phantom voicemail notification?
[Nexus 6  General] garymaurizi:
Example

Here are some photo examples -- I forgot to add if you use this method you can get voicemail read out to you when driving, and voicemail gets sent to android wear as a hangouts notification.
[Nexus 6  General] cordell12:
I'll just leave this here ;)

https://db.tt/3WshfTut

use PA gapps
[Nexus 6  General] Mistertac:
Its running great on my phone thanks for sharing! Hopefully you'll have a thread pop up on here fairly soon?!
[Nexus 6  General] Dr.Jason:
Yes
[Nexus 6  General] Skripka:
I've gotten it to go away by force stopping the phone app and clearing out its data
[Nexus 6  General] Dr.Jason:
Awesome that worked! Thanks!
[Nexus 6  General] Skripka:
That fix may be temporary until a reboot. I'm calling Sprint on a less busy day for a more permanent fix.
[Nexus 6  General] lilman355:
This might be the first phone that I don't root depending on if I am satisfied with the battery life and performance. And from what I've been reading the performance is more than enough and the battery life is good enough for me considering I'm surviving on 2.5 hours of screen on time with my HTC one m7. We shall see :D
[Nexus 6  General] jr313:
I took my phone over to T-Mobile this morning because of this issue. Now I'm with better lte speeds and minus the sprint issues. Popped in the tmo simcard and I was good to go.
[Nexus 6  General] sjr19:
Thanks, I did wind up taking it back. A bit of a bummer, maybe next year I'll be able to look into Nexus phones.. just a shame that it's really Sprint's fault on this one.

I wound up getting the LG G3, I figure what's 12 months -- and I have to say the phone is excellent!

The double message issue still happens from time to time, again, i am sure it's the network issue, but it's MUCH less than it was with the Nexus. Just wish Motorola/Google/Sprint had done some troubleshooting on compatibility. Hope everyone else enjoys their phone without issue!
[Nexus 6  General] orlzzt:
I'm still not able to receive calls when my band is set to "LTE". I have to keep it on 3G if I want to receive calls. :mad:

Sent from my Nexus 6 using Xparent Skyblue Tapatalk 2
[Nexus 6  General] KB112:
I shattered my screen off a mild fall the week before last. :( Just got a brand new sealed factory box replacement from Moto. The turn around time was quick. But after dealing with keeping the phone in 3G due to SMS issues and slow LTE speeds, I think I'm done. I listed it on Swappa the other day, looking to try something new. Maybe a Note/Edge or 6 plus (gasp).
[Nexus 6  General] Mistertac:
Sammy or IPhone...
[Nexus 6  General] DatDude123:
LG G4 in April allegedly. Anything is better than anything CrApple.

D
[Nexus 6  General] dslinfreak:
So I got the phone today. Unfortunately, the back covers adhesive came apart in transit from Louisville.
[Nexus 6  General] Mistertac:
Really??? Amazes me how some people received their phones damaged. Like come on lol

Hopefully you can just get another one, that's what I'd be doing.
[Nexus 6  General] dslinfreak:
Apparently the front facing camera was broken in shipment too.
[Nexus 6  General] Mistertac:
So that was an overall great experience for you then!

Makes you wonder how some of these operations are run that's for sure.
[Nexus 6  General] dslinfreak:
Agreed
[Nexus 6  General] bigant262:
I bought my phone through Motorola when it was first released, I'm trying to get it on Sprints network, but they keep telling me I can't? Has anyone run into this issue and how did you get it resolved?
[Nexus 6  General] :
http://www.androidpolice.com/2014/1...or-that-carrier-and-what-you-can-do-about-it/
[Nexus 6  General] KB112:
Well, I jumped to a 6 plus. Got a good deal on a trade. Decided to give it a shot. We'll see if this tides me over for a few months.
[Nexus 6  General] nick177th:
Definitely not fixed. I'm still having that problem. That "band aid on a bullet hole" fix of turning off LTE does work though. I thought I did my research before I bought this thing. Obviously, not well enough. They need to fix this. I talked to a Google rep yesterday (REALLY nice guy). He said it was a Sprint issue and connected me to a really nice Sprint rep. An American no less. She refreshed something remotely and it seemed to stop the problem for a bit. I sent a test this morning and my son got it 5 times. :(

So far, it has been just that one text. Has anyone tried clearing the data and cache in the app?
[Nexus 6  General] tylerjames09:
Sprint has to open what's called a Click It Ticket to bring the MEID into its data base. Had to do it with mine, took about a week long.
[Nexus 6  General] jaywhojaycee:
I bought a used Tmobile blacklist nexus 6 and I was able to use it on my sprint just give the the imei but leave out the last number of the imei
[Nexus 6  General] gorillaz1:
So is this duplicate SMS issue something that could get me out of my Sprint contract? I have started turning off my data....but it still seems to do it.

Does turning off data not work? I am really annoyed and my wife hates me right now.
[Nexus 6  General] stas333:
switch to 3g mode only
[Nexus 6  General] :
Also, if you're using Messenger, try switching to Hangouts.
[Nexus 6  General] gorillaz1:
Will try 3G mode. Figured turning data off should have done the trick.

Are there any widgets or shortcuts to switch?

I am using EvolveSMS right now.
[Nexus 6  General] oldblue910:
I swear to God, this new 5.1 update can't come fast enough. This thing really needs a radio update to fix the texting and call problems. Sprint's network works great around here, but I keep using my Galaxy Note 4 as my primary right now because I can send texts while on LTE without my recipients getting 5 copies of it, and I also get all my calls. As soon as Google & Motorola fix this issue with the Nexus 6, I'll be rocking that as a daily driver exclusively, without a doubt.

It's funny how those issues are unique to Sprint too. If I put an AT&T, Verizon or T-Mobile SIM in it, I have no such problems. I know it's not an issue with Sprint's network, though, because I've never encountered these problems using any other phone, and I've had a few on Sprint (Nexus 5, LG G3, and the Galaxy Note 4 that I have now).
[Nexus 6  General] Skripka:
Saaaaaay What?

The same exact ground you say "it cannot be a network issue" is precisely why it cannot be an issue with the Nexus handset either. If it were a problem with the device it would be endemic on all carriers/networks...not just Sprint's. More than likely some of Sprint's towers don't have the software goods to interface properly with N6. Given Sprint's shoddy network that is the best guess. Given Sprint's woeful preparation of loading IMEI whitelists, I'd sooner pin this squarely on Sprint.
[Nexus 6  General] oldblue910:
False. It's very possible that it's just an issue with Sprint. For a device like this that supports every carrier, there is a lot of carrier specific code for each one, not just Sprint. So, it's very possible that it's something in the way the baseband is handling idling on LTE with Sprint that's causing it. Google has reached out to several people in the product forums who were having this problem, so clearly they have reason to think it's their issue as well.
[Nexus 6  General] Skripka:
If it were the device firmware, everyone with an N6 on Sprint would have the multiple-SMS issue. I do not, as many Sprint users don't.

This bug is very-region dependent which means tower dependent. Ergo there's a problem in the towers in your area, in how or what they're configured with. As discussed earlier, people using the same LTE bands both do and do not have multiple-SMS problems. A firmware release probably won't fix this, as the symptomology does not point to an on-device firmware flaw.
[Nexus 6  General] oldblue910:
I definitely understand what you're saying and yeah, some of the Samsung and Lucent sites seem to have the issue more than Ericsson ones, however, it doesn't make any sense at all that my Galaxy Note 4 has no issues with this. It's connected to the same tower as my Nexus 6, and I get phone calls all day long, plus my text recipients only get one copy of my messages as it should be. I also never had this problem with my LG G3 or Nexus 5, so from that standpoint, it appears to be a device issue.

Of course, maybe it could also be a little bit of both. Either way, someone needs to get this figured out because this is basically unacceptable.
[Nexus 6  General] kxhaz:
I was just talking to someone at work who is getting the phone tonight and I warned her that they will want to test the texts before they leave the store. I told her I have not had the issue, but there are reports of this issue. I told her she should be fine because it seems to be a tower issue, she told me that makes sense now, because when her son is off at college they will get duplicate texts from him (Galaxy S5) but only when he is off at school, when he is home there is no issue.
[Nexus 6  General] Trina9:
I hope that the update fixes this issue because I would still like to get this for my upgrade. But I truly wonder if it can be fixed.
[Nexus 6  General] oldblue910:
That's really interesting. With this info, I'm starting to wonder if it's a mix of device firmware not communicating properly with the towers, and the towers themselves having something weird going on. I live in an Alcatel-Lucent market, and as I said, my Nexus 6 has these issues all day, every day, but my Galaxy Note 4 hasn't had it once. It's really strange.
[Nexus 6  General] stas333:
Here is a possible fix to the duplicate SMS!!!!

http://xdaforums.com/nexus-6/general/sprint-duplicate-sms-fix-t3041440
[Nexus 6  General] andygu3:
I've switched over to Google voice for my sms and use the stock messenger app for mms. No issues with duplicate text messages since I went back to GV.
[Nexus 6  General] oldblue910:
Well, yeah, obviously. Google Voice is a completely different service and doesn't use Sprint at all. haha
[Nexus 6  General] Nathanandert:
Sorry for the noobish question but is there anyway to get the sprint zone app? I'm looking for a more reliable data usage measure than just what the phone records since i lose a bit of data usage records when i flash roms.
[Nexus 6  General] :
Lol, I thought I was the only one who liked that app. I've tried several APK downloads and none have fully worked. I even extracted it from my G3 and it still wouldn't work properly. I went as far as contacting Sprint support on Twitter and of course, they were clueless.
[Nexus 6  General] oldblue910:
It won't work fully. You can't just install the Sprint Zone APK. It requires system level permissions that are only available to apps on the system partition. Since the Nexus 6 doesn't include the Sprint Zone APK as part of the ROM, it won't work fully.
[Nexus 6  General] Nathanandert:
Could i use a root Explorer to put in the files to give it those permissions? Or is it more complicated than that (sorry for my ignorance)
[Nexus 6  General] oldblue910:
If you put the APK from an LG G3 on the system partition, it should work fine.
[Nexus 6  General] Nathanandert:
Thank you, the most recent thing i have is an Evo 4g lte would that work as well?
[Nexus 6  General] oldblue910:
It might. You can always try and see if it updates itself.
[Nexus 6  General] jayharper08:
Here's some good reading about it and a newer apk. I would try to set it in system apps and set permissions. Worth a shot if you're willing.

Added the apk straight to my DropBox if anyone wants to try it.
[Nexus 6  General] bigant262:
I'm currently on Euphoria, which APN do I use and can I delete all the others?
[Nexus 6  General] jayharper08:
Here's my APN settings. Of course I get the dupe texts on LTE thingy, but all else works. (Euphoria also)

Jay

Senior Moderator
[Nexus 6  General] hondaguy5965:
so after several weeks of back and forth with sprint over this issue. It had to take a missed call from me friend who was in an emergency and needed to reach me for them to understand frustrating this was starting to get. they are now saying its no longer network issue. the device may be faulty and could be the cause of the duplicate texts and missed calls. they have offered to give me a replacement handset which I pickup this evening or maybe tomorrow. Let's see how that goes.
[Nexus 6  General] Skripka:
I suspect you're just getting thought-vomit from employees who are guessing rather than know what they're talking about.

"Faulty handsets" completely fail at explaining why this only happens to Sprint customers...and why if you swap SIMs on the same "faulty" device it doesn't do it on a different carrier.
[Nexus 6  General] oldblue910:
It's a radio firmware issue most likely. It'll get fixed in the next OTA I'm sure.
[Nexus 6  General] Skripka:
We've been through this before ;)
[Nexus 6  General] hondaguy5965:
They are doing a bad job with this issue. They need more people like you guys in there. :cool:
[Nexus 6  General] bb2si:
Here's hoping for a SMS fix sooner than late. Most of you have been waiting longer than I have (long time Sprint user, 3-week Nexus user *my first Nexus phone!*). Albeit I love the phone, but SMS is definitely annoying and I just don't find the switch to 3G worth it. Friends and family can deal for now or learn how to use Hangouts.

I keep hopping between ROMs. Haven't found a home/DD yet. Trying out CleanROM right now, but planning on giving Chroma another go. I like having the ability to update PRL, but I guess I could just hop between ROMs for that.

I look forward to making good connections with others here. I've always had an eye out for Nexus phones and coming from the HTC One M7 (a phenomenal phone) I couldn't be happier. Like others, I was scared of the screen size, but once I played with it for a while I cant see myself with anything else.
[Nexus 6  General] SP_Kenny:
Then only ROM I have used has been CleanRom and I love it. I am not that big of a tweaker on the phone and just run the stock kernel. The ability to update the PRL is there. You can also unlock the tethering on the phone for those that do not have it on their sprint plan.
[Nexus 6  General] KB112:
I really hope the duplicate sms and phone call issue gets resolved soon. When I cracked my N6 screen and got it replaced, I had to think about keeping it or not. I opted to trade it to a guy for a brand new iPhone 6 plus 32gb. I just got tired of the 3G workaround, to get sms or calls consistently. It's a poor band aid solution for customers.

I miss the N6 but I think it was a little too bulky/heavy IMO. I loved the ROMS and highly recommend Chroma or Clean ROM. But I went another route for now. I'll be looking at what drops later this summer before I return to android. Best of luck guys.
[Nexus 6  General] streetracer8605:
Too bulky? The iPhone 6+ is bigger than the nexus 6. I've compared it with several people I work with that have the iPhone 6+. That thing is massive due to it's huge bezel.
[Nexus 6  General] KB112:
The N6 is taller (barely), wider, thicker and heavier.

I loved the N6, almost everything about it. I grew to dislike the arc/curvature on the back of it and the overall size/weight. If they made it just a bit slimmer and lighter, it would have been amazeballs.

It mildly irked me that it wobbled when I wanted to tap something on the screen real quick, without picking it up. It was also just a little too wide to feel uber comfortable in my hand. The weight/bulk of it was a bit much to me. But I miss the screen and the ROMs etc. I'll be back on Android, just giving this a run for now.

I'm not hating on it by any means.
[Nexus 6  General] oldblue910:
So, now that we've beaten the texting and phone calls horse to death, I'd like to bring something else up.

Sprint's first phones that support carrier aggregation will most likely be the M9 and Galaxy S6. I wonder if that's something that could be enabled on the Nexus 6 via software. It supports CA on both AT&T and Verizon with great speed results. Since the CA hardware is obviously there, I'd bet money that it could theoretically be enabled for Sprint. Whether it is or not, though...that's another question.

Also, the Android 5.1 update is likely to be the promised update to enable Wi-Fi calling on T-Mobile. I wonder if this will be compatible with Sprint as well.
[Nexus 6  General] Micronads:
Still want to beat this horse a bit. Me and wife have same phone, mine is from moto, hers is from Sprint. She has the duplicate text issue,I don't. Same house, probably same tower. So that points to device, not network. Unless somehow the moto devices without Sprint stuff work properly.
[Nexus 6  General] oldblue910:
Do you both keep your phone on Wi-Fi? Just curious. Also, keep in mind that you'd never know that you were having the issue unless someone told you. There's no way to know from your side. I've known someone who was using one that he bought from AT&T and his has the same problem when using it on Sprint.
[Nexus 6  General] kxhaz:
I have mine from Sprint (ordered online) and also in Kansas City and have no issues with duplicate texts, have had mine since early December.
[Nexus 6  General] Micronads:
Yeah, no Wi-Fi here. Lte has great signal, don't use Wi-Fi much. I get the duplicate texts sometimes when she texts me. Believe me, if mine were doing it she would let me know.. So the whole thing sends random to me.
[Nexus 6  General] oldblue910:
Do you have Google Voice enabled on your Sprint line? If so, that's probably what it is. Your texts are being sent via Google Voice rather than the Sprint network.
[Nexus 6  General] Micronads:
No, no Google voice. Textra for text..
[Nexus 6  General] jimbobcooterrooter:
Even if one is using GoogleVoice sans WiFi the carrier network is still used to send/recieve information over the airwaves. Google voice isn't a network...I can't figure out how that'd be the issue unless something went wrong on the back end when setting up the GoogleVoice/Sprint connection. That or if you were using the GoogleVoice app, or any other app, that was just wonky and sending the text(s) multiple times for what ever issue...a messaging app issue seems the least likely of the possibilities in my not so important opinion.

For kicks and grins those having the issue, have you tried from different messaging apps with same results? Like handcent, chomp and/or stock messaging app?

#SprintEmployee my opinions and comments are my own, I do not speak for Sprint in any official capacity.
[Nexus 6  General] oldblue910:
It depends on how you do it. You can send messages via Google Voice using Hangouts or the Google Voice app. That uses Google Voice to send the messages, which uses data. But yes, if it's integrated with Sprint, you can also use the network like always. You can do it either way
[Nexus 6  General] Kurupt1:
I have the sms issue in Los Angeles CA, Nexus is from the Play Store. Since I discovered the issue, I noticed that it only happens when I am connected to band 25 or 26 LTE. If I'm connected to 41 (Spark) everything works perfect. I don't quite understand how some people are affected, and others say they aren't. Really unfortunate, I hope they don't ignore the problem because there are fewer of us than some of the the other brands they carry.
[Nexus 6  General] jimbobcooterrooter:
Ok I'm following ya. Well, from reading this thread, and the other dedicated to the issue here on XDA; it really seems like there is no common factor outside of the users with issues 1) have Sprint and 2) a Nexus 6 (regardless of how it was purchased).

Some say they and a friend/spouse have the issues with and with out a Nexus - sounds like a potential network issue.

While others report their Nexus does it but not their friend/spouse's Nexus - sounds like a potential hardware issue.

Some have the issue and have integrated GoogleVoice, others do not...and vice versa. - Toss up here either way. maybe Google, maybe Nexus and maybe Sprint.

You have folks in the same area with different experiences as well. - you're guess is as good as mine.

Sounds like some have issues sending via stock messaging app, Textra, GoogleVoice and etc. I personally know someone who can send via GoogleVoice with out issue, yet stock messaging duplicates. Where as another friend has the exact opposite outcome.

Then you have those that have found a work around that works for some, but not all...and others that have a different work around that works for them, but not others. - From what I've gathered the use of hangouts to another hangouts user seems to be the most successful work around, that and toggle 3G...but I don't even know without going back if those have a perfect success rate or not

I just find it odd that it seems like everyone is having such different experiences. It's also possible that I'm reading/comprehending wrong.

IDK what I'm trying to get at, other than the fact that I wish this had an easy solution; but, the problems seem to be far from obvious in nature...definitely over my comprehension level. Hopefully this can be squashed sooner than later.

Tl;dr version: I know nothing other that what I've read, and I know less the more I read. I'm going back to the case vs no case thread :)

#SprintEmployee my opinions and comments are my own, I do not speak for Sprint in any official capacity.
[Nexus 6  General] andygu3:
Although, using Google voice is not the solution for the problem, when I went to GV, I haven't had any issues with duplicate text messages. All other text messaging apps created the duplicate messages.
[Nexus 6  General] KelevrA_8:
I too get zero duplicates sending with Google Voice.
[Nexus 6  General] stas333:
Smitten SMS solves the duplicate SMS issue. Well, at least for me
[Nexus 6  General] Evo_Shift:
I agree with your reasons exactly. Those are the exact reasons I will buy a smaller phone next time and one that isn't weirdly shaped on the back.
[Nexus 6  General] DominoDoug:
Wrong thread.
[Nexus 6  General] KB112:
Nexus 6 Sprint users thread

Did you get a chance to read the tremendously long thread at Sprint customer service forum? Lol There are plenty of people with the issue and they were irritated. I say "were" as Sprint Admins closed the thread. Still no solution discovered, but supposedly they are working with Google engineers to fix it. They've been saying that since December I think? Great device, but has issues due to some configuration on Sprint's network.

Edit - IMO the phone is too slick and heavy to not use a case. That being said, mine fell 21" onto bathroom tile and shattered to hell in a Ringke Fusion case. :(