yashsingh1/xdaforums huggingface dataset:
[ONE General] Mentalmuso:
I had the same option turned on too, yours does sound like software. Mine would lose the little tracking dot whenever I'd go over my dead spots. Hardware for me.

---------- Post added at 07:45 AM ---------- Previous post was at 07:42 AM ----------

I actually am enjoying using my phone again after replacing my digitizer. Though there is a slight sense of insecurity about how long it's going to last.
[ONE General] marwan91:
Can you try heating the screen and test it?
[ONE General] Mentalmuso:
I have a few times yesterday. I also played some extensive gaming, back of the phone was very hot. Also used GPS all day yesterday. Haven't has any issues yet.

---------- Post added at 08:06 AM ---------- Previous post was at 08:06 AM ----------

I have a few times yesterday. I also played some extensive gaming, back of the phone was very hot. Also used GPS all day yesterday. Haven't has any issues yet.

---------- Post added at 08:12 AM ---------- Previous post was at 08:06 AM ----------

Whilst replacing my digitizer and midframe, I did notice that where the main board sits, the old frame had some shielding/heat sink tape taped onto the plastic frame. I'm assuming this is to actually disperse heat from the processors. I couldn't get it off to transfer onto the new frame without damaging it, so my new one doesn't have it. I was a little worried that it was actually a heat sink of sorts so I have under clocked just to be safe. That being said, that tape would get extremely hot under high usage, and just so happened to be taped directly onto the back side of the LCD where my huge dead spot was

---------- Post added at 08:23 AM ---------- Previous post was at 08:12 AM ----------

And one more thing I've observed, remember I no longer have that heat shink or shielding tape, that when under light usage, my CPU temp is at 34 deg. After playing a g game for 10 minutes it was at 42 deg. With my old digitizer, I never saw the temp go below 40. And would be at nearly 50 with gaming. These are all things I'm just noticing and may have no effect on the touch panel.
[ONE General] marwan91:
Btw how is the quality of your new screen?
[ONE General] Mentalmuso:
I was pleasantly surprised, everything lines up perfectly, the LCD has no yellow banding, I haven't tested for faulty pixels, but the way I look at that is of I don't notice bad pixels under normal operation then I don't care. The back cover fits perfectly also, the speaker grille is slightly different to the original but it's no better or worse than original grille.

Also, when I first got my oneplus back in March, the screen, after peeling off the protection on the screen, the glass felt weird, not sticky, but it just wasn't slick like it should. That eventually went away. This new screen was slick straight or of the box
[ONE General] nazfalas:
I observed the same behavior with my brother's OPO where I replaced both screen and midframe. Also didn't have all the shielding tape the original one had.

I feared mobile/wifi reception might also be affected, but when comparing before/after and with my OPO I couldn't see any differences in those regards.

The one I got for my brother's OPO did seem slightly brighter, but also had blander colors. I think the video from the disassembly guide thread shows this observation (well, at least the colors), as well.

Not a major difference, but it's definitely noticable. Image quality is still great, though.

I will still go ahead and order one from aliexpress. Better than the messed up touch issues that I have now...not going to RMA with OP's great RMA process...and I already opened it anyway. :D
[ONE General] Mentalmuso:
This is the one I bought. Just be sure you make site it Congress with speaker grille and capacitive buttons. I've seen some reports from other people saying they didn't get that. But this link below had everything but the shielding tape.

http://www.aliexpress.com/snapshot/6608668166.html?orderId=66765541405265
[ONE General] Formhault:
I'm sorry, but this can't possibly be heat related.

My OPO started acting funny ~3 weeks ago, and it was no warm day at all. Even if it was, I doubt it was hotter than the temperatures the phone's CPU reached (up to 77 Celsius, like scorching hot glass panel?).

Even today, my phone overheated (yeah, I kind of abused it with videos and everything lol) and still... no change in the touch weirdness.

---------- Post added at 07:46 PM ---------- Previous post was at 07:43 PM ----------

Oh, so the glass assembly actually comes with the inner frame, as well. Which is awesome, if your phone also has seen some drops (and the chrome finish is screwed).

---------- Post added at 07:47 PM ---------- Previous post was at 07:46 PM ----------

Hot days? Are you kidding me? The phone gets way hotter than any day's temperature during usage.
[ONE General] Mentalmuso:
Correct on the frame. That kit basically fixes any cosmetic damage aside from the back style swap cover
[ONE General] marwan91:
I know it's weird, but when i heated the screen with a hair dryer, the issue appeared.
[ONE General] nucky thomson:
Man we all kinda knew there gotta be some hidden problem when buying such a good phone for that price and now here it is. Don't know if to fix it myself, or go through the humiliating RMA process or just buy a new phone and be done with it. Even if one gets a new device, the problem will most likely happen again.

I think the issue isn't related to the heat the cpu generates, but which temperature the screen glass is getting with the digitizer beneath it. Hair dryer did it, and I tested it with the sun Today as it is getting hotter in Europe,instant touchscreen problems. Now at home and the screen has no problems. So in summer the phone will be useless.

Damn I loved the darn thing :D
[ONE General] nhshah7:
you're right. I was charging the phone and on a call for 20 minutes and the phone got scorching hot. The issue was worse than ever at that point, I wasn't even touching the screen and it was having ghost touches all over the freaking place and it kept opening random things. Very creepy and exceedingly obnoxious. I do still think that being on CM12S helps compared to when I was on slimLP or oxygen though. I'll be sending oneplus another email today. I don't have the time or the skills to replace the screen myself...
[ONE General] Formhault:
I was (fast) charging my phone while watching a local video at full brightness today... Phone was VERY HOT, yet it worked perfectly fine (aside from the same-X-axis-multi-touch issue)... :eek:
[ONE General] sambaeallegria:
I think it's more humidity related. Sometime my One starts acting crazy while in my jacket's pocket, even if it's night. So no contact with my skin, definitely no hot temperature but a little humidity in the air.
[ONE General] SentryMescudi:
Hi, i'm happy to announce that the fix works good !
[ONE General] Mentalmuso:
my new screen doesn't suffer from The x axis multi touch problem anymore either. What I don't get is why my CPU temp is 10deg better with this new screen.
[ONE General] Formhault:
Good for you! Here's hoping it will, as well, in my case.

---------- Post added at 11:20 PM ---------- Previous post was at 11:20 PM ----------

NO! NO! Just... NO! So much no. This must NOT happen. Lol.
[ONE General] nazfalas:
As I already mentioned: observed similar behavior when I replaced both midframe and screen on my brother's OPO. I have no idea why, except for the removed or missing tape/shielding.

Well the x-axis-multi-touch issue is what appears when the screen gets warm for me.

You can try cooling it and see if it disappears. I can reproduce this behavior reliably by applying heat and cooling (cool pack). Cooling "fixes" it (even the x-axis issue) and heat makes it reappear.
[ONE General] kerheol:
I've exactly the same problem. I've tried with and without tempered glass. I also think it's related some way to a sensor problem.

Enviado desde mi A0001 mediante Tapatalk
[ONE General] Formhault:
So... the copper film they put there to help with heat dissipation is what prevents the CPU (and, implicitly, other components) to be cool? Lel. Makes sense. Stupid OnePlus.

The temperature in my room is constant, since March. I've said it so much... I dismiss temperature.

But okay. I went ahead and placed my phone in the freezer for about two minutes. I think that's enough. Same issue.

---------- Post added at 01:35 AM ---------- Previous post was at 01:34 AM ----------

I thought it could be that my (PET) screen protector is just THAT crappy. Which would be a first, since I never had any such issues AT ALL - except with my previous phone (LG G2, top right corner was a bit less responsive with tempered glass on).
[ONE General] nazfalas:
Sorry for reporting what I observed.

Well I hope you leave your room once in a while... :P

I think the temperature of my room hasn't changed considerably either and as I have repeated multple times, I have been using my OPO for 8 months without any issues whatsoever in very different climatic circumstances. It just started recently (~2 weeks?).

I accept that your issue might not be related to temperature. That would put another spin on the multiple mysterious causes of this issue. In your case the fix might just be in the first post. Can't remember if you have tried that already...

In my case it is reproducable in a very reliable fashion and definitely caused by increased temperature.

edit:

The screen protector should not be causing the x-axis-issue. Even if it is crappy. That wouldn't make any sense whatsoever. General multi-touch-issues? Yeah, probably possible. X-axis issues? No.
[ONE General] Formhault:
No. I effing mean that. Adding that copper seems to just make matters worse, right?

Just another poor choice made by OnePlus. Just like the vibration motor...

---------- Post added at 01:47 AM ---------- Previous post was at 01:45 AM ----------

I CAN'T. I'M STUCK. ARGH!

I'm actually rarely at home. Lol.

Not yet. Still waiting for the screen adhesive I ordered to arrive. Hopefully this weekend...

I know. But hey, you never know! Lol.
[ONE General] nazfalas:
Thought that was sarcastic. :D

Might be the copper, the added strips of insulation, etc...

I was really looking forward to the next OnePlus phone, but these issues have deterred me from ever considering a OnePlus product ever again.

So what am I left with as a custom ROM addicted Android user? Samsung = Exynos, HTC needs S-Off, Motorola not very wide spread (= not many custom ROMs), LG not receiving great CM/etc. support either, everyone else starting to use MediaTek.

I guess Nexus is the only way to go. Hoping for a great new Nexus 5 this year.

btw:

I got myself an M8 for the meantime...need a phone that works. I already miss my OPO so much. :crying: The M8 is a great phone, but Sense is killing me and CM on that device just comes with so many missing features.
[ONE General] Formhault:
We're in the same boat. If insulating doesn't do the job, I'll just have to sell it. Well, wait, not exactly... my phone behaves like that if I leave the Touch Fixer app on - so the screen recalibrates every time I turn it on. Otherwise, I just can't control it. I'll have to make a video on that.

Any way, I'll end up selling it after I replace the screen, probably. I just won't be around when the issues arise again. And get a Galaxy Note 4. Really, there's nothing else I can get - unless I consider a downgrade, like a Motorola phone.

---------- Post added at 01:56 AM ---------- Previous post was at 01:55 AM ----------

Nexus 5? Better get an LG G2. With warranty, of course.

I'd get the Nexus 6, but Google / Motorola effed up so many things with it.

I really wish my OnePlus One didn't have this issue. I just started to be able to cope with the poor vibration. :eek:
[ONE General] nazfalas:
Not a used N5. Hoping for an announcement of a new Nexus this year that is comparable to the N5.

I just so happened to get a really great deal on a used M8 with 19 months warranty and only very slight regular usage scratches on the back for 240€. That's why I chose that.

Very satisfied actually, but the custom ROM junky in me is already regretting the purchase. :-/

Everything besides Sense ROMs has severely limited speaker and camera features and bluetooth issues.
[ONE General] benj!:
This problem has gone away for me with the CM12.1 nightlies. Not had it in over a week now.
[ONE General] Formhault:
So you had this issue and now it's gone?!
[ONE General] benj!:
I never performed a proper touchscreen test like that, but typing quickly was next to impossible due to ghost swipes and touches not registering. Also swiping up and down in apps, and through homescreens would often register ghost touches, making scrolling really jerky. Unlocking the phone often took several swipes too.

Tried several roms, including CM12S, OxygenOS, CM12 nightlies, and had actually gone back to my old phone for a bit as it was too irritating to use, but thought I'd give 12.1 a try, and yeah can type normally again. Haven't noticed any other issues as yet.

I still wouldn't be surprised if it came back, but for now the phone is definitely usable again!
[ONE General] Jah_son:
My issues weren't as extreme as yours, but I did suffer from the ghost swipes right after upgrading to CM12. When I tried 12.1 with latest AK it practicality relieved the issues.
[ONE General] gsmyth:
Another attempt by OPO to try to fix touch issues is coming.

http://phandroid.com/2015/05/08/oneplus-one-touchscreen-fix/
[ONE General] Formhault:
Looks like this is making the rounds on the Internet right now. Everybody's talking about it all the sudden?

But... knowing how their customer support works, I believe this is gonna be just another unsolved but closed ticket.
[ONE General] Jah_son:
Likely true, but with a new product launch coming soon I'm guessing they'll need all the good pr they can get
[ONE General] gauravsaini964:
Guys ,I am gonna buy Oneplus one at the end of the month.Please tell me if the issue is still present in newer devices ?
[ONE General] pesche80:
Nobody besides Oneplus knows exactly. They still claim it is a software problem.

I've read of people who managed to get a replacement phone, which had the same touch issues.

It's like a lottery. My phone is from late Sept 2014. Got it in Oktober 2014.

Problems popped up by end of April 2015.

So my guess is: The new phones have the same problems.
[ONE General] StimpyMGS:
hey all,

I too have the touch issues and have been in contact with the OPO support for 2 weeks now. This has been the process so far:

1. They asked me to make a video of the problem. I did.

2. They sent me a firmware that I had to flash. I didn't because I knew it was a hardware issue but I told them I flashed the file and still had the issue.

3. They sent me another firmware that I had to flash. Again I told them I flashed it (but didn't of course)

4. They asked me to send pictures of the device (front, back, without the back cover etc) so I did.

5. Then they asked me to send a screenshot of my build and kernel version so I had to flash their firmware. Before I flashed it, I made a 1:1 backup using TWRP (I was on CM12's latest nightly). Then I flashed it, made the screenshot and emailed it to them.

Ofcourse, after all the hassle of flashing their firmware, I tested the grounding issue but it was still present.

Now I have my backup of CM12 up and running, with the touch fixer app which fixes the issue for 90%

Now I'm waiting for their next reply...
[ONE General] Benxter:
which app are u talking about?
[ONE General] Jah_son:
Here you go http://xdaforums.com/oneplus-one/themes-apps/app-touch-screen-fixer-t3079029
[ONE General] natheux:
I've got this ghost touch problem too, it appear when I've flash the 2nd ota of CM12s and it have persist when I've flashed Europhia OS 5.1 05/03. And this tuesday, I've make a full return to

CM11s

and flashed

Paranoid Android 5.0.2 ALPHA2

(with

CM12 20150415 nightly

before, to have the new radio files) and the problem have disappear (maybe). Yesterday, I've flash

OxygenOS v1.0.0

(before, I've make a full return to

CM11s

again), and today I haven't any problem with my OPO :D I can pick it out of my pocket without any screen/touch issues.

I deduct that this issue is due by new Cyanogen source in the branch of the Oneplus One or by 5.1 Lollipop update..
[ONE General] Jah_son:
Your return to 11S was via the stock image in the toolkit? Or did you just flash it in recovery?

I was inclined to believe the same findings as you since it appeared after I jumped to Oxygen OS. What I'd really like to confirm is if there's anyone still on 11S who didn't update to lollipop at all and still had these issues
[ONE General] natheux:
Return to CM11s via the stock image, flashed with my windows pc and fastboot commands. After that, I've install TWRP's last recovery version and make a full 4 wipes (data, internal storage, dalvik, cache). I've reboot te recovery and enabled MTP connecting with my pc and transfered OxygenOS v1.0.0 .zip + md5, and flashed OxygenOS v1.0.0.zip + wipe cache, dalvik. That's all. ;)

Yes maybe if someone can make the experience to still on CM11s and feedback his experiencing, it can be great..
[ONE General] Jah_son:
Wow! Gonna try that. Even though my issues are 90% relaxed I guess I'd love closure :p
[ONE General] natheux:
Tell me (here or by private message) if this have fix your screen issues, 'cause if this thing can fix it, it was never a hardware problem and just an error in software programation (a big error).
[ONE General] Jah_son:
I had the issues only after updating to Oxygen OS. I had nasty swipe issues quite frequently. It existed on whatever ROM I installed, even Calkulin's 05Q, which I originally used without issue.

I tried Temasek's 5.1.1 v10 and installed the latest AK kernel and saw far better results. I know the firmware was more recent......

Because I had issues with "mobile radio active" wakelock, I down graded to CM11S (firmware first), installed my choice kitkat ROM, then flashed latest CM12 firmware and finally reinstalled the latest AK; which for me was 239........I also disabled keyboard swipe in SwiftKey and it was a lot better. Before that I'd use the touch fixer app with mixed results
[ONE General] gauravsaini964:
Please tell me that in which month you guys purchased one plus one?
[ONE General] StimpyMGS:
you can flash all you want, it will still be a hardware issue. Some firmwares are better then others but all have the X-axis problem. Try zooming in in google maps to see what I mean.
[ONE General] natheux:
Oh okay. I don't have any utility to use swipe in Swiftkey/Google keyboard so it's always disabled. And for me, as I've told, screen issues (ghost/non-responsive) had appear when I've update my phone to CM12s and only a reboot to temporarily fix the bug.

---------- Post added at 06:51 PM ---------- Previous post was at 06:47 PM ----------

Bought in december 2014, but I haven't got my package to tell you it as built

Tried and.. It's fixed on OxygenOS.. :good:
[ONE General] Jah_son:
QUOTE]Please tell me that in which month you guys purchased one plus one?[/QUOTE]

I bought mine in early March, the date on box says 2015-1-10

That doesn't hold, I just zoomed the hell out of the continental US
[ONE General] nhshah7:
Funny, I first had the issues after 6 months of using the phone while I had been using oxygen os for 2 weeks. The latest 12s fixes it to a degree so that the phone is usable almost all the time versus on OOS and slimLP when I had the problem it was almost unusable.

That app made 0 difference for me on OOS. Going to try cm 12.1 this weekend to see how my phone does on it.
[ONE General] Formhault:
Zoom in by swiping across the same X axis. Not one finger in one corner and the other in another corner, you know.
[ONE General] marwan91:
I have ordered a screen, i will fix it and then sell it, and get my self galaxy s5,htc m8 or lg g3.
[ONE General] nhshah7:
Try the multitouch visualizer 2 app from the play store and drag your fingers around so that they're on the same x plane.

---------- Post added at 04:41 PM ---------- Previous post was at 04:40 PM ----------

Just ran the script on 12s while having a huge non responsive spot in the middle of the screen and it actually fixed the problem without even turning my screen off then on again.
[ONE General] Formhault:
Wowzers. Read the thread, mate.
[ONE General] nhshah7:
Lol I have been. That's just an easy way for [MENTION=6615788]Jah_son[/MENTION] to see the x axis problem you two were talking about.
[ONE General] Formhault:
Bad quoting, lol. Nevermind.
[ONE General] nhshah7:
I blame the poor quoting in the first post I quoted ?

Edit: fixed, was missing a "["
[ONE General] nazfalas:
Another half assed attempt to fix a hardware fault with software updates.

I can't say which particular issues will be fixed by this, but it's certainly not going to be the reliably reproducible touch issues caused by heat that occur on every firmware and ROM (and kernel) from ColorOS through every CM11S and COS12 update to CM12.1 nightlies.

Replacement screen and frame are on the way. So I will report back then. If their fix is released before that and it fixes this by some crazy miracle I will wrestle an alligator. :P :D
[ONE General] Mentalmuso:
Me too
[ONE General] pesche80:
I've also ordered a replacement screen + frame. I wonder for how long the new one will last. Does anybody has any experience?

After replacing the complete screen. Does the touch issues come back?

Will also try to repair the old screen, by insulating the digitizer flex. Wonder if that really helps.

Maybe it's better to sell the One afterward and get a LG G3 or MotoX instead?

:confused:
[ONE General] Formhault:
I'd wait for the G4 to be released and come down in price. I mean the G3 is quite cheap (2nd hand, but it is much cheaper than when it came out, in stores, as well).
[ONE General] pesche80:
Of course I could always wait for the next phone....

I wonder how long the new screen will last... Well first I have to install it. Hope everything goes right :p

G3 costs ~ 350€ . Selling the ONE and getting a G3 is an viable option.
[ONE General] nazfalas:
As many reports showed that the new screens have different properties than the original ones there might even be a possibility that the cause for the touch issues might not even be present.

Just assuming a probability here, though.

I know the colors are different so maybe a different screen with different digitizer bonding? Who knows.

I am currently on an M8 and it's really good. Not great. Smaller and custom ROM support is way worse. Speakers and most importantly the touch screen are great, though. [emoji14]

With Sense the functionality is great, but I'm a flashoholic and CM/etc have too many limitations (camera, bluetooth, sound quality) due to proprietary drivers.

Edit:

Wanted to sell my OPO, as well, but my conscience didn't allow me to sell a device with an essentially broken touch screen to someone...

Edit2:

I have the issues caused by heat and the insulation fix did nothing for me.
[ONE General] pesche80:
That's good to know. I will try to take some before/after pictures. Although they will probably not help much, as there are so many different shops with displays around.

I'm also a big CM fan. Since the days my Nexus S didn't received any updates anymore I am using CM.

CM was one of the biggest reasons to buy the Oneplus One. I've also tried Oxygen OS and didn't liked it. It's missing too many features. It feels slower, less fluid.

Well a new display+frame costs you 70 US$. Afterward it should be like new. Selling it then should be OK.

I must admit I still like my phone. Although the touchscreen is a pain.

For me it is probably the grounding issue. Restarting always helps. Aluminum foil helps. Heat isn't a real problem.