yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] BootlegSnackz:
Ordered at approximately 5:12pm on the 19th and my order has just sat at being processed the whole time. Haven't called T-Mo yet but JM thinking I will tomorrow to see what's up. Paid in full 64gb. Will cancel simple choice after the buyers remorse period as I'm an ATT customer... Had no luck in three rounds on GPS and missed out on the moto.com availability altogether... Here is hoping it ships tomorrow as I ordered next day air. Not that I need a refund. I work for customer service so I understand that you are paying for the ship time not the processing time.
[Nexus 6  General] 20degrees:
People like you that's making actual T-Mobile customers wait..

G3
[Nexus 6  General] jaxxes:
After seeing all the posts here and watching the order page, opted for the 32 gig version. Ordered tonight and the store has no idea when they'll get stock but keeping my fingers crossed.

The nexus 6 got me into the T-Mobile store as they were the only ones with a demo model last week. Once I started comparing plans and really seeing how much ATT was overcharging paired with the increased coverage since I last checked out T-Mobile, made the choice to switch. Looking forward to it!
[Nexus 6  General] MiPaDo:
Ordered my 64gb the 19th at 530ish AM, just an FYI but my status on T-Mobile still says back ordered, BUT I belong to myUPS and just got a notification that I'm getting a package tomorrow!!!!!!
[Nexus 6  General] ChronoShot:
I seriously think they're pulling names out of a hat. I ordered a few hours before you, still nothing.
[Nexus 6  General] sithdroid2187:
That's around the time I ordered too. I've got nothing yet. I used my JUMP! upgrade.
[Nexus 6  General] MiPaDo:
I jumped if that makes any difference, what a hassle.
[Nexus 6  General] epicnoob66:
I ordered a 64 using upgrade but not jump, at 3:49 am central time. Still waiting
[Nexus 6  General] ChronoShot:
Mine was 2am central time, no JUMP.
[Nexus 6  General] epicnoob66:
What is the last 4 of your order #?

Mine is 0197
[Nexus 6  General] ChronoShot:
9706

Are order numbers supposed to be in order?
[Nexus 6  General] epicnoob66:
I kinda thought they would be but I have no idea.
[Nexus 6  General] ChronoShot:
I dunno. Unless the number looped back around or something.
[Nexus 6  General] Alix8821:
530 am... What time zone? I ordered 330am EST. 64gb. JUMP. Next day shipping... Still nothing

Good for you. But this is absolutely ridiculous...
[Nexus 6  General] djeddieone:
I ordered a 64 gig today but I was able to find out which is the main store in my area I called them and they said they would get a shipment on Wednesday. I'll be there at 10am like an apple geek waiting for the store to open and I will probably stay there until their mail comes lol.. ? and if I'm lucky I will cancel my online order right there and then.
[Nexus 6  General] Alix8821:
You know that 64gb is online only right?

Unless you don't care about storage. Which obv would make this plan perfect! Haha
[Nexus 6  General] djeddieone:
Oh man then I'm f... In the waiting train ? then
[Nexus 6  General] caitsith810:
Same here. I ordered around that same time EST myself with Next Day Shipping minus the JUMP! option. Last 4 numbers of my order is 9884.
[Nexus 6  General] Alix8821:
Ye...... Sorry budd. Most of us would've had one already if they had 64gb in stores...

No white. 64gb is online only. No preorder. Shipping out of order.... T-Mobile ****ing up.
[Nexus 6  General] RyanInAj:
You forgot to mention the one week push back from the original launch date =)
[Nexus 6  General] Alix8821:
I can only handle so much negativity... Hahaha. My bad. Yu Rite
[Nexus 6  General] ChronoShot:
"To provide a better experience for customers" they said.

Imagine if they had launched on the 12th. They would have sent T-Mobile reps to our houses to physically kick us in the nuts.
[Nexus 6  General] Alix8821:
Mine is 9959... But clearly they don't give **** about the order in which we ordered. Haha
[Nexus 6  General] erm1001:
9988 ordered on the 19 at 1am pst. Still waiting.
[Nexus 6  General] JimmyHACK:
I'm pretty sure we all know that when you order has no bearing on when they will actually fulfill it.
[Nexus 6  General] Jerol7190:
Hey, I see now that the nexus 6 64GB version is available to buy on t-mobile again and is not saying out of stock like it was on sunday. Maybe that means they got a new order since they are accepting new requests. It also says new order will ship within 5 business days.
[Nexus 6  General] abteer:
I talked to customer service last night. They said orders for 64GB version were shipping 4 to 7 days after you ordered. I ordered on the 19th at 09:56 am, with new activation. Has not shipped yet. The website says still processing. Rep said it would ship in the next couple days. Not holding my breath.
[Nexus 6  General] Jerol7190:
I ordered at 7:00 EST and yea I'm still waiting, but it will be 4 business days as of today and I am willing to wager that they will do they will begin shipping every wednesday like the GPS.
[Nexus 6  General] daoist:
I checked my status this morning (64gb blue Ordered on 11/19) and at 2:00am under order history it now says:

Order history

BackOrder 11/25/2014 at 02:00:46 AM

My "Order Status" (right above) has said backorder for a while now.

But hey, at least my order from motorola's store is supposed to be here tomorrow, right? guys? ...guys? :(
[Nexus 6  General] daoist:
How did you find out your Moto one was to ship today? Do you have to call in or can you find it out online somehow? My motorola order (also blue 64gb) was placed on 11/6.
[Nexus 6  General] flyinggerbil:
Go here - https://motorola-global-portal.custhelp.com/app/mcp/service/ and select chat online with us. Talked to a dude yesterday and again this AM. Both said it was to ship today and be delivered by 12/2.

Also, correction, but my Moto order was placed 11/6, not 11/19. Too many order dates.
[Nexus 6  General] daoist:
Oh whew, I was about to blow a gasket, thinking you ordered 13 days later and getting it sooner :)

I just talked via your link (thanks!) and allegedly it's going out today. Coloration mine:
[Nexus 6  General] jaggrey:
I have two orders with T-Mo open. The non-JUMP one (which was supposed to have been cancelled) has the new 11/25 backorder status. The JUMP one still has the 11/20 backorder status. Both orders were placed on 11/19.
[Nexus 6  General] daoist:
Anyone have an idea how to cancel a t-mobile pre-order? I see nothing online. Is this a phone-call situation?
[Nexus 6  General] RyanInAj:
Mine changed from Pending Shipping to Backordered @ 0200 this morning. ??

They wouldn't let me cancel but said you can refuse the delivery and get all your coins back - eventually.
[Nexus 6  General] daoist:
I did choose the 0 down payment plan option from them, so they only have $40 of my money anyhow. whew!
[Nexus 6  General] Mele:
Call them, if it's Backordered then you should be able to cancel. I cancelled my order and picked one up in the store.
[Nexus 6  General] abteer:
My card was just charged for my taxes and $10 sim card. Hopefully that means it's shipping!
[Nexus 6  General] Lucke:
screw all this... just called and cancelled my 64gb due to the backorder and ZERO credible information about it and ordered a 32gb due to it being able to get shipped out today. should be getting it tomorrow (or worst case Fri due to Thanksgiving).

i called in and asked before i did that, to make sure that they are showing the 32gb in stock and ready to ship. the rep said yes after going partially through the order, so i gave my CC info. i made sure it was good to go before pulling the trigger (upgrade site showed ready to ship for the 32gb and backordered for the 64gb too)
[Nexus 6  General] NewMan4Life2010:
I called this number (1-800-672-5390) and was told 24 hours or by midnight it should be cancelled and there system. At last I will have my phone 64GB BLUE by Friday because I brought it off of someone who get two by mistake from Google.
[Nexus 6  General] winner00:
Just did the same thing. Hoping it gets here tomorrow.
[Nexus 6  General] NewMan4Life2010:
I just wanted to update everyone that called to cancelled their order. They told me it would get cancelled but in 24 to 72 hours. They lied they didnt cancel it because the 64GB Blue that I ordered on the 19th had shipped. I don't get how it shipped when I had PayPal cancelled it on there end.

---------- Post added at 03:40 AM ---------- Previous post was at 03:38 AM ----------

If you didnt a email confirmation of your order being canceled my guess is they will still ship it out to you.
[Nexus 6  General] GoogleAndroid:
Wait, they were able to ship you a 32gb? How is it that I ordered mine Sunday and it still says backordered, yet you get one shipped? Hopefully, this means the rep was telling the truth when she said it would ship out Wednesday.

EDIT: I just checked again, and my status changed from backordered to shipped.
[Nexus 6  General] TheJesus:
Quick question. I have the G3, planning to grab the N6 on T-Mobile. Should I use JUMP or is it possible to just do an EIP? JUMP says it gives you half your device's price ($325) towards the remaining balance, but I'm pretty sure I can sell it private party for more and just put that towards the remaining balance. Or can I not do the EIP only?
[Nexus 6  General] travblue:
Omg I just checked mine too and mg status say it has changed from backordered to shipped also..

I ordered 32gb on 11/21
[Nexus 6  General] GoogleAndroid:
I got my tracking number today. It shipped yesterday, and is estimated to arrive Friday. Stupid holidays interfering with delivery:p.
[Nexus 6  General] Ceasare:
Mine was shipped as well! I ordered a 64GB on 11/19. This was a crazy launch! I still do not understand how some of you all ordered earlier! I was told all ordering begins on 11/19

I hope this is not delayed!
[Nexus 6  General] jspookss:
Still waiting on my 64gb..
[Nexus 6  General] xxprodigyxx11:
I'm seeing a lot of people posting today about the 64gb shipping. Hope mine ships today too. Ordered on the 19th.
[Nexus 6  General] Attackcenter:
I also hope my 64gb ships today. I ordered Nov 19th 12:32 pst via Jump.

This whole ordering process has been disingenuous on T-Mobile's part. If T-Mobile did not have the proper stock they should have done pre-orders and not been unforthcoming to the public by showing that their shop website had Nexus 6 64gb stock available to buy. Why even open the site at 12:00 midnight? They should have cut the ordering process as soon as there stock diminished. We need to receive an apology, an real world eta, and what they will do to improve this broken system.
[Nexus 6  General] sithdroid2187:
I ordered mine on the 19th @ 3:30AM PST. Hopefully mine ships today too. It better considering that the rep on the phone told me I should have it by Monday. I ordered a 64Gb using Jump. I'm really getting peeved.
[Nexus 6  General] phekno:
Well, given T-Mobile's logic, I'll probably have mine before you, since I ordered AFTER you. Because, logic.
[Nexus 6  General] sithdroid2187:
Right?
[Nexus 6  General] renny083:
About to do this hoping I get the same results I'm sick of waiting on the 64gb at this point I just want my nexus 6......

ps I ordered as an upgrade (jump not available on t-mobile website at time of 10:39pst on 11/18, the 64gb version.)

Sick of waiting I've contacted every possibility every day with no clear answer as order is atm on status back ordered with order history back ordered.

Not gonna cancel the 64gb order tho I'll just refuse it when it gets here if it does arrive after the 32gb order I'm gonna place today.

Also found this leaked pic to employees anyone know what direct ship means?? http://postimg.org/image/6wooka8ox/
[Nexus 6  General] Lucke:
my 32gb is now on the truck to be delivered between 1-5pm today... so if you do this today, you'll likely get yours on Fri.
[Nexus 6  General] Jsunn:
Mine is still back ordered, I purchased (64GB) non-Jump on the 18th at 10:20pm.

I spoke with CS and still no idea and no update... oh well. :(
[Nexus 6  General] ChronoShot:
I ordered mine 12:14am PST on 11/19, 64GB, absolutely no updates at all.

I had really hoped it would ship today to get it on Friday (my day off) but it's starting to seem like next week at the earliest. So basically two weeks after I ordered the thing.
[Nexus 6  General] Jsunn:
Did you get any word from T-mo? or are you just hoping? I'm hoping as well. I'm traveling the next couple of weeks in Dec so I'd like to get it before I'm out of town.

-Jason
[Nexus 6  General] ChronoShot:
Just the best case scenario at this point. T-Mobile has given me nothing.
[Nexus 6  General] jaggrey:
My first Non-JUMP order was finally just cancelled a week later. The waiting game continues....
[Nexus 6  General] glitchhawk:
so glad I decided to cancel my t-mobile order. got my 64gb blue from swappa today. good luck guys. i hope t mobile ships all of yours out soon. especially those waiting from last wednesday :(
[Nexus 6  General] seh6183:
How much?
[Nexus 6  General] superchi:
I ordered a 64GB on 11/19 at a little before 2 AM CST and the only update I've gotten shows Backorder 11/24/2014 at 2:02:27 AM.

At least people who ordered well after me have gotten theirs. Wait, what?
[Nexus 6  General] Ceasare:
That sucks, dude. Hope you get it soon.
[Nexus 6  General] RyanInAj:
For those lucky enough to have their device or a tracking number - where does it ship from?

Sent from my HTC One
[Nexus 6  General] 20degrees:
Kentucky.

G3
[Nexus 6  General] Ceasare:
Ships UPS. Also, seems to originate from Louisville, KY.
[Nexus 6  General] RyanInAj:
If it comes from KY then mine would have to ship by Monday to have a chance to get here by the 4th.

I say the fourth cuz it's been mentioned by other posters - I've never been told that by CS.

That would be over 2 weeks from when I ordered...smh

Sent from my HTC One
[Nexus 6  General] Rudolpht:
On Swappa I see there is a $230 premium over T-Mobile. I think I can wait. I'm just happy to have an order on an unlocked 64GB Blue after wasting 4 weeks ion GPS roulette. Content to wait. Will work on the Overnight refund (after it ships) when it ships (hopefully in my lifetime).
[Nexus 6  General] glitchhawk:
I paid $925.

with T-mobile I was paying $785~ with tax and shipping. so yeah I paid more then retail, $140 more. but myself ive learned my lesson. I'm done with giving carriers my money for anything other then service itself. I did not want to give my money to a company who thinks they can just treat us however they want with orders. The least they can do is honor the orders they already had first instead of taking more and honoring those. only so much of this was Motorola's fault.

Also I was stuck in a bit of a phone limbo. I sent my z3 back at the beginning of Nov due to it being boot-locked on t-mobile, and the problems with DRM root keys. and I've been using cheap phones since.. and I needed an upgrade bad.

so yeah I paid extra but i feel it was 100% worth it to be honest. plus I got to put it on paypal credit.. which is way better then outright since EIP failed on the 19th for alot of us lol

Edit: The amount of lying they did to us didn't help either.
[Nexus 6  General] Rudolpht:
No value judgement here. I was hopping to do the same and peices on the 64s vary all over the place. I have a G3 and not really pressed. Understand everyone's situation varies. The only reason I went with T-Mobile is the AT&T lock and crap. Unlocked is worth a premium.

Happy T-day
[Nexus 6  General] glitchhawk:
happy T day to you too!!! all of you!
[Nexus 6  General] Tsukasa Buddha:
Staying up and still refreshing! Some people were saying 1:00 and not 12:00.
[Nexus 6  General] forsaken82:
ugh, ive got to actually be up for work in 2 hours as well. was hoping this would be a quick process
[Nexus 6  General] Jepod:
I just placed an order for a 64GB model but i forgot to change to next day shipping. However when i look at the order history on my my.t-mobile.com account, it shows i ordered it with next day air. I'm not complaining but I'm 100% positive I didnt have that option selected when I placed the order.
[Nexus 6  General] djkinetic:
Damn you been getting trolled all kinds of ways.
[Nexus 6  General] mikdiamon:
Found it. Got it. 20th
[Nexus 6  General] redalertlb:
Got mine in for overnight says its estimated to be 11/20 but the last time it said that it literally showed up the next day ao we'll see. Eitherway im happy got my order in for a 64 and ill have it before fri.
[Nexus 6  General] forsaken82:
there all gonna be sold out before new customers can order!
[Nexus 6  General] glitchhawk:
got mine pre-ordered, 64gb delivered on 11/20. website was failing hardcore though. kept failing to process my order and wouldn't even let me EIP. I had to pay outright. also my card tripped it as fraudulent and i had to approve the transaction then try again... oh well.. can't wait to have this beauty in hand in less then 48hrs.
[Nexus 6  General] Prod1702:
They don't even have it up yet for Jump customers. So we will see. Hopefully they have a lot of stock for online. You never know how many people have tired to order it. If it is just people for xda that is less then maybe 10. who have posted so far.
[Nexus 6  General] forsaken82:
ugh error messages

Sorry-we're not able to process your order.

Please call us at 1-800-672-5390 or with a T-Mobile sales support agent. Both services are available Monday through Friday, 5 a.m. to 10 p.m. PT, and Saturday and Sunday, 6 a.m. to 6 p.m. PT. Holiday hours may vary.

Thank you-we apologize for any inconvenience this may cause.

Order number:3143574577

Code: P2
[Nexus 6  General] evodon84:
Got a 64GB ordered using a Jump upgrade on my line with next day shipping :D
[Nexus 6  General] Lucke:
Ordered a 64gb (next day shipping) and canceled my Google play 32gb order (would be shipped 11/26).
[Nexus 6  General] kyp275:
Managed to order one as "new customer" :D

Don't intent on actually switching to t-mobile though, so will I be OK as long as I don't activate the sim card? or do I have to contact them to cancel my plan?
[Nexus 6  General] Prod1702:
wtf did you jsut keep refreshing it still isnt listing it for me with jump
[Nexus 6  General] dkotoric:
so does anyone actually expect theae orders to ship today?

Sent from my Nexus 5
[Nexus 6  General] forsaken82:
now it says information cannot be verified. anyone have any idea whats up?
[Nexus 6  General] Alix8821:
Ordered my 64gb, using my JUMP Program... comes out to be $26.16/month.

Next day shipping was $24.99.... but says delivery on 11/20.

NBD, its only 1 day. JW if thats bc I'm in NJ...

Been Seeing a lot of pple saying they will have it "today"... Oh Well! SO Excited anyways
[Nexus 6  General] BlueGoldAce:
That's what it days when I ordered and elected to pay the extra money for the shipping. If it didn't, I'll demand a refund. They are pretty fair about it
[Nexus 6  General] Prod1702:
the ppl that got it with jump did you guys just keep refreshing and it poped up? It still doesn't show the nexus 6 on the list for me and a few of the phones are missing pictures I only see names. Any one else still having jump problems?
[Nexus 6  General] evodon84:
I just went into my account, clicked on phone, it showed I had a jump upgrade, I chose browse phones and then found the N6 on like page 5. Then went through the rest of the process. It failed the first couple of times. I just kept at it.
[Nexus 6  General] flightsimmer:
Same here. I've been trying and trying. Going between browsers toggles whether I'm eligible for Jump.... I can log in on IE11 and it tells me to call / go in store, on Chrome it says I can Jump but I either get "Our systems are totally broken, try again when we're out of stock" or I get a half-loaded list of phones.
[Nexus 6  General] dkotoric:
y but thats a automated date when u order, when i pre-ordered a note 4 it gave me the next day as my delivery date eventough it didnt ship for another week, but when it did ship it shipped via overnight shipping

Sent from my Nexus 5
[Nexus 6  General] tsunami2312:
guys upgrading with jump, what browser did you guys use? :D do you keep just refreshing till it appeared on the list? Im desperate.
[Nexus 6  General] forsaken82:
I GIVE UP! gonna call them in the morning
[Nexus 6  General] Prod1702:
you didnt do a jump upgrade then. There is no page 5 on the jump screen. It only shows pages like that on the non jump upgrade screen. You may want to recheck. Sounds like you did a normal upgrade and not a jump upgrade. I can see the page 5 with the nexus 6 on if i try to do a non jump upgrade.

---------- Post added at 03:34 AM ---------- Previous post was at 03:33 AM ----------

same problem here with me as well. Maybe the jump system is being over loaded?
[Nexus 6  General] chipstien:
Got my 64g ordered. Took an hour of trying as the website was glitching on me hardcore. But my time was worth it considering the phone isn't costing me nothing except the 67 dollars in taxes and a straight trade for my One Plus. Well worth the hassle.
[Nexus 6  General] evodon84:
yeah you may be right. guess i will be calling tmobile in the morning to fix it for me. hopefully that wont affect my order.
[Nexus 6  General] ggreenwood334:
I'm waiting a few hours to call so I don't have to pay over night shipping
[Nexus 6  General] Prod1702:
it does. there is no way for them to do a jump upgrade without you doing it in the store or on the website. So they will have to cancel your order and have you reorder again.
[Nexus 6  General] ix666v2:
64GB Coming my way

Passed out at like 12:30am est after the umteenth refresh with no luck.

Woke from a dead sleep, said what the hell... refreshed again and at 4:30am the magical unicorn 64gb N6 was finally listed. No JUMP upgrade to be found. But I not gonna wait to order, because you can't order it if it's out of stock, now can ya?

The "out the door" normal upgrade cost $77.54 tax plus overnight shipping.

That was a Shamu of a wait for this device!

Back to lurking and sleep (if I can, a bit excited now) for me!!
[Nexus 6  General] jrockie:
Did you guys get an order number? Its been 2 hrs, card charged immediately at checkout and no order number was given.
[Nexus 6  General] Alix8821:
i did, immediately. It brought me to the order summary page, like any online order does. Got email of my new EIP agreement, and the order shows up on my account page. "Processing".

Dunno YTF so many people cant use JUMP or worse, like you. I'm sorry. That SUCKS

Guess I actually got lucky for once ...
[Nexus 6  General] jrockie:
Crap, I had a browser error. At first it told order could not be processed at this time, try again later. I clicked Checkout again and it said T-Mobile does not allow duplicate. I checked bank and it was already charged. What a nightmare... Need to make a phone call now..
[Nexus 6  General] SoCmodder:
Now that the list is showing up, it seems that the 64gb model is sold out. Or its just not showing up on the jump list.
[Nexus 6  General] leseheifner:
Ordered about 4 hours ago. Order status: backordered.
[Nexus 6  General] bamfsig45:
Its not sold out on my end. I was able to select it and add to cart and proceed all the way to entering payment information.

I would have went through with it but my situation is a little more unique. Im dealing with the Solution Center for my upgrade who will be calling me today at 10am. Or I would have submitted my order for the 64gb version.

I did however upgrade my sons line with the 32 gb version and I KNOW i selected the expedited shipping option. But like others it defaulted back to 3-5 days ground shipping. He will just have to be ok with it. lol
[Nexus 6  General] tripler6:
It hit backordered for me, too. What'd they have, like 12 units?

I ordered at 1am ET, which was before most people even knew the nexus was for sale...
[Nexus 6  General] flightsimmer:
Fantastic.... I still haven't been able to get my Jump upgrade to go through. I'm going to go back to bed and just go to the local store. If it's backordered, at least they'll hopefully be able to put in the order faster than I can on T-Mobile's broken site.