yashsingh1/xdaforums huggingface dataset:
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
:( 9 times out of 10 this is a Hardware problem. You can try and flash a Firmware package and after that the only thing left Is to s-off and try an ruu. But if firmware doesn't fix it an ruu probably won't either.

As the phone had been dropped there's a high chance it's a hardware problem.

But I'll see if I can find a firmware package you can try. It's worth a go before writing it off.
[One (M7) Q&A, Help & Troubleshooting] RoyalChalksHere:
oh. so i guess warranty is the only way to go. or new phone. =( i even lost pictures from internal storage.
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
I couldn't find a firmware package but I did find this OTA. It contains the firmware we need. Download it and open the zip on your pc. Extract the firmware.zip and put the firmware.zip in your fastboot folder.

http://www.htc1guru.com/dld/ota_m7_...-19-631-9_release_372926h4tumwerl14wrs0u-zip/

Reboot the phone to the bootloader and Connect fastbootusb. Now open your Fastboot command line and type

fastboot erase cache
fastboot oem lock
fastboot reboot-bootloader

fastboot oem rebootRUU

< --- case sensitive. ---^^^

The phone will reboot to a black screen with a Silver HTC LOGO. This is RUU mode. Now we're going to flash the firmware.

fastboot flash zip firmware.zip

The first flash will be short. It's just a preupdate preparing the hboot for the new firmware. So we need to do the same command again.

fastboot flash zip firmware.zip

The second flash will take a little longer and this time it will flash the full firmware. The progress bar on the phone screen will not reach 100% this is normal as long as the command window has completed its output the flash is done.

fastboot reboot-bootloader

Now you will need to unlock the bootloader again with your Unlock_code.bin

Flash TWRP and Flash your Rom again before the phone will boot. Then reboot the phone. :fingers-crossed:

If that doesn't do it Warranty is a possibility but you will need s-off to remove the signs the phone was tampered with.

---------- Post added at 10:01 AM ---------- Previous post was at 09:59 AM ----------

Yeah unfortunately Unlocking the Bootloader Wipes the device. :(
[One (M7) Q&A, Help & Troubleshooting] RoyalChalksHere:
so, it failed and shows this:

Mustafas-MacBook-Air:platform-tools mustafafarhanarifin$ ./fastboot flash zip OTA_M7_UL_K44_SENSE60_MR_Rogers_WWE_5.11.631.8_R-4.19.631.9_release_372926h4tumwerl14wrs0u.zip

target reported max download size of 1514139648 bytes

sending 'zip' (720552 KB)...

OKAY [ 28.648s]

writing 'zip'...

(bootloader) signature checking...

FAILED (remote: 12 signature verify fail)

finished. total time: 111.120s
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
You flashed the wrong zip. The firmware zip is inside the OTA

Open the OTA_M7_UL_K44_SENSE60_MR_Rogers_WWE_5.11.631.8_R-4.19.631.9_release_372926h4tumwerl14wrs0u.zip On your pc inside it is a firmware.zip extract the firmware.zip and flash it with the previous procedure ;)
[One (M7) Q&A, Help & Troubleshooting] RoyalChalksHere:
youre amazing man. looks fine so far. baseband and IMEI is registered. im currently on android lollipop, and couldnt find any suitable gapps file. do you happen to know?
[One (M7) Q&A, Help & Troubleshooting] RoyalChalksHere:
ok, so I shut down the phone to get back into fastboot mode with the button combo, but now it is not even turning on. black screen, not even charging. wtf.
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
i think i did both

i will try that after i get some charge on it

battery died last night

---------- Post added at 12:49 PM ---------- Previous post was at 12:23 PM ----------

can i get a suggested rom or supm to follow?

steps

thanks
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Sorry man I had to get some sleep, So it was looking good for while then :eek:

What happened exactly? You flashed the firmware and Rom and all was ok. Then you just power off to go to bootloader and it never came back on? Did you flash anything in between that or that was it? You say you had a lollipop Rom can you provide a link to it please?

Is the device detected when you connect it to your pc? Does it show on device manager, maybe as Unknown device or QHSUSB_DLOAD?

---------- Post added at 04:09 PM ---------- Previous post was at 03:59 PM ----------

I'd be happy to make a suggestion but can you post your getvar all? Not all roms are compatible with all devices.

It's kind of important to know what I'm recommending a Rom for ;)
[One (M7) Q&A, Help & Troubleshooting] RoyalChalksHere:
it did not show on device manager at all. not htc sync or my mac. i didnt flash anything in between except gapps, which fails because it is not compatible with android 5.0. i used AICP ROM from here: http://dwnld.aicp-rom.com/?device=m7&type=all
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
:crying: what is that though?

can ruu help here?

i got the phone to go in fastboot
[One (M7) Q&A, Help & Troubleshooting] RoyalChalksHere:
Hi im not a developer but getvar all is just a command from fastboot. if you have your cmd or terminal open, type this:

fastboot getvar all

and it will print out some result about your phone. post it up here
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Put the phone in the bootloader and connect you usb cable. On your bootloader screen you should see fastboot usb.

Now open your fastboot folder on your pc. Hold Shift and Right click in side the folder. From the menu that appears select "open a command window here"

In the command window that appears type

fastboot getvar all

Post the output here. Please remove your imei and serial numbers before posting :good:

---------- Post added at 06:56 PM ---------- Previous post was at 06:14 PM ----------

Well I'm not familiar with these roms so can't gleem anything from that. But if the Rom was initially booting on then it should be fine.

The proximity sensor can cause a similar issue but in this case the device would at least show some signs of life. But try this. Connect phone with charger . While holding the sensors top left close to a bright try to power on the phone with the bootloader button combo. You need to hold the buttons for 90secs+ and normally takes a few tries.

Failing that there's the Unbrick project http://xdaforums.com/showthread.php?t=2770684 this only works in the event of a firmware incompatibility. But if this was the case this would have happened directly after flashing the firmware package and its only possible to get it wrong if your s-off. As you discovered when you tried to flash OTA.zip. because your s-on anything not compatible would fail with Signiture check.

Unfortunately I think we come back to hardware it's highly likely something was damaged on the main board after the drop. Only saving grace in this scenario is if you can find the proof of purchase you can still claim on the warranty. Since if it won't boot HTC repair won't be able to check if it was tampered with or not.
[One (M7) Q&A, Help & Troubleshooting] RoyalChalksHere:
yeah i followed a thread http://xdaforums.com/showthread.php?t=2446385&page=2 regarding ways to turn the phone back on and it actually happened to a lot of users. One of them send it to HTC repair and run diagnostic. So when he got the phone back, at least they can turn it on.

well, im just gonna try couple of ways to do it at the moment.
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
C:\Users\Y_C\Downloads\Compressed\android-tools\android-tools>fastboot getvar al

l

(bootloader) version: 0.5

(bootloader) version-bootloader: 1.44.0000

(bootloader) version-baseband: 1.00.20.0626

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 1.31.651.2

(bootloader) version-misc: PVT SHIP S-ON

(bootloader) serialno:

(bootloader) imei:

(bootloader) meid:

(bootloader) product: m7_wls

(bootloader) platform: HBOOT-8064

(bootloader) modelid: PN0720000

(bootloader) cidnum: SPCS_001

(bootloader) battery-status: good

(bootloader) battery-voltage: 3898mV

(bootloader) partition-layout: Generic

(bootloader) security: on

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

getvar:all FAILED (status read failed (Too many links))

finished. total time: 0.047s

C:\Users\Y_C\Downloads\Compressed\android-tools\android-tools>
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Are you sure you didn't make a typo in the command. That normally happens when fastboot doesn't recognise the command you entered.
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
i did

C:\Users\Y_C\Downloads\Compressed\android-tools\android-tools>fastboot getvar al

l

(bootloader) version: 0.5

(bootloader) version-bootloader: 1.44.0000

(bootloader) version-baseband: 1.00.20.0626

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 1.31.651.2

(bootloader) version-misc: PVT SHIP S-ON

(bootloader) serialno:

(bootloader) imei:

(bootloader) meid:

(bootloader) product: m7_wls

(bootloader) platform: HBOOT-8064

(bootloader) modelid: PN0720000

(bootloader) cidnum: SPCS_001

(bootloader) battery-status: good

(bootloader) battery-voltage: 3898mV

(bootloader) partition-layout: Generic

(bootloader) security: on

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

getvar:all FAILED (status read failed (Too many links))

finished. total time: 0.047s

C:\Users\Y_C\Downloads\Compressed\android-tools\android-tools>
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
You have a Sprint phone so just bare in mind you can only flash Sprint compatible software or you will soft brick your phone. What Custom recovery are you using (name and version please) As long as it's Sprint compatible you can continue with the below instructions.

Ok as your on hboot 1.44 let's start by flashing a Stock Rom to get you booting. Then you should consider weather you want to s-off your device as it will be much more difficult after you've updated your firmware.

http://www.htc1guru.com/dld/guru_reset_m7_sprint_1-31-651-2-zip/

Download this Rom and put it in your fastboot folder and rename it to rom.zip

Boot the device to recovery and connect your usb cable. In the command window type.

adb push rom.zip /sdcard

The command window will appear unresponsive until the push completes (several minutes) when it's done install the Rom with twrp recovery.

Once that's done the phone should boot and at this point you should consider using revone to s-off.
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
twrp

it should be 2.8.0.0

---------- Post added at 08:53 PM ---------- Previous post was at 08:48 PM ----------

its downloading

getting 500 kb/s so should ave it in the next half hour

yeah isn't s-off the right thing to have if i want root access and custom roms?
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
As long as it's TWRP 2.8.0.0 from here http://techerrata.com/browse/twrp2/m7wls then you should be fine. If your not sure it would be safer to 're flash it. Note the m7wls model number shown in the file name that means it's for Sprint.

And I would definitely recommend going s-off before you update your firmware. For that you can use this toolkit from here http://xdaforums.com/showthread.php?t=2364445
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
yes its from there

but i will re flash it rn

i have the toolkit now so i will do all this in time for the download
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
You will need a Rom on the phone to use revone ;) so s-off comes after installing the Rom :good:
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
will do

should i boot into recovery or fastboot to push rom?

still getting the white screen
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
The phone should be recovery to push the Rom. Adb will only work in custom recovery :good:
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Check your push command its missing a space before /sdcard
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
when i do that i get device not found
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Check your drivers are installed correctly. Go into Device manger on your pc. Your phone should be listed as "MY HTC"
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
yeah its there

---------- Post added at 10:16 PM ---------- Previous post was at 10:10 PM ----------

my bootloader is relocked

is it affecting anything?
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
So if your bootloader is relocked you are using Stock recovery not TWRP?
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
when i hold unto pwr + vol up it goes right to loop

only fastboot menu works

i'm trying to unlocked the bootloader rn
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
You need to unlock the bootloader and flash twrp recovery. Then push the Rom while the phone is booted to twrp recovery ;)

Unlock the bootloader the same way you did first time use fastboot to flash the Unlock_code.bin you got from HTC dev.
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
i ran the cmd to unlock the bootloader

but now i have a prob

the phone only shuts down in bright light

artificial doesn't seem to be working so i guess i'm stuck here until tomorrow :crying::crying::crying::crying:
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
That's a little weird, sounds like you have a faulty proximity sensor. Do you have a lamp or bright torch you can shine on the Sensors. (the 2 dots top left of the phone next to the speaker)
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
ha

lies

:D

gonna flash the twrp now

its doesn't boot in twrp

keeps going to the htc screen

any other way?

---------- Post added at 11:00 PM ---------- Previous post was at 10:54 PM ----------

oh oh oh

i got it in it:laugh::highfive:
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Ok good good now you can push the Rom ;)
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
thats what i thought

its still saying no device
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
So the phone is now booted to TWRP recovery but still no device.?

Check your drivers again while the phone is connected in twrp.

Drivers for recovery are different to the drivers for the bootloader. The device manger should still list it as "MY HTC" though
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
how do i get the drivers for that particular part?
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
See Q)2 of this FAQ post to fix the drivers. There probably there you just need to reinstall them. Do the procedure while the phone is connected in recovery :good:

http://xdaforums.com/showthread.php?p=52135024
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
i know see my htc

---------- Post added at 12:17 AM ---------- Previous post was at 12:15 AM ----------

C:\Users\Y_C\Downloads\Compressed\android-tools\android-tools>adb push rom.zip /

sdcard

* daemon not running. starting it now on port 5037 *

* daemon started successfully *

i see that now

its sent

so now i install the zip through twrp?
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Ok it's a little difficult to tell for sure from that output but the Rom may be pushing. If you just have a blinking cursor then it's on its way. Just be patient.

If the prompt returned to normal without reporting successful push. Try adb devices.

---------- Post added at 02:26 AM ---------- Previous post was at 02:23 AM ----------

Yes install it with TWRP :)
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
ah crap

its failed

says

unable to mount cache [[date [[internal storage

just when i thought all was good

sigh
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Ok no problem. In twrp go to "Wipe" then choose "Format Data" you will be prompted to type yes to confirm.

Then go to the reboot menu and choose "Reboot Recovery"

After the reboot push the Rom again it should install ok after that.
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
success !!!!:good::good::good::good::good::good:
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Excellent!!! Good job :highfive: you should now be able to s-off with revone toolkit ;)
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
:D

should it be in fastboot?
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
I've never actually used this toolkit but I'm Pretty sure the phone should be booted to Android. Also check usb debugging is enabled in developer settings.
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
not having much luck with that

not understanding

but thanks again

seems i gotta be rooted before i can go s-off

i should do this before i get 4.3 you say?
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
What options did you choose when you installed the Rom. You can root it during install.? If you installed root go and open your supersu app to check the binaries are up to date.

You don't have to do it but gaining s-off will be harder and if You update to a newer firmware. In worst case you may have to pay $25 for Sunshine if you need to s-off later.

That's why I recommend it now. You can of course flash a 4.3 Rom without updating firmware. In which case you can use revone at a later date. Basically as long as your on hboot 1.44 revone will work. Anything above hboot 1.44 and you will need to use rumrunner or firewater neither of which are full proof methods. After that there's Sunshine basically guarantees s-off but cost $25
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
oh wow

nah i didn't root during install

was trying to stay fresh

alright i'll try again:good:
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Ok well no need to wipe anything this time just flash the Rom again and choose root.

Once your s-off you can flash the Rom one last time but choose to install the stock recovery and no root then you can update your phone with OTA updates to bring your software and firmware up to the latest version.
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
no s-off

pushing the rom again to flash

then i should be good

gonna root after

:highfive:
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
i must be doing something wrong here

i have no signal after the update

and it says unable to mount system again right after i flash the su

but it did say successful

:eek:

---------- Post added at 12:20 PM ---------- Previous post was at 11:57 AM ----------

why does it keep saying unable to mount system and cache in twrp?
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Well if your sure you have the Sprint TWRP, the Format Data we did earlier should have solved any corruption in your partitions.

You might try a different version of TWRP the latest doesn't always mean the best. I don't have a Sprint phone so can't really recommend which one but give this one ago http://techerrata.com/file/twrp2/m7wls/openrecovery-twrp-2.7.1.0-m7wls.img

You can also check and repair your partitions with e2fsck. With the phone booted onto twrp recovery. Go to "Mounts" and uncheck all partitions so there Unmounted.

Connect the usb cable and in the command window type

adb shell

e2fsck -fvy dev/block/mmcblk0p37

e2fsck -fvy dev/block/mmcblk0p38

e2fsck -fvy dev/block/mmcblk0p39

exit

This will check and repair any bad blocks in your partitions. It shouldn't really be necessary after Formatting the device but give it ago.

The no signal thing is a little worrying though. You say this happened after the update, what update did you install an OTA update?
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
can you believe i'm back at square 1 with this thing?

i'm not sure what to do cause i got hboot 1.55 now

yeah i install an OTA update
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
So the update installed successfully? And then you have no signal? Is that correct. Is the phone booting at this time or your stuck in the bootloader again?

Can you post a new

fastboot getvar all
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
stuck again

(bootloader) version: 0.5

(bootloader) version-bootloader: 1.55.0000

(bootloader) version-baseband: 1.00.20.0913_3

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main:

(bootloader) version-misc: PVT SHIP S-OFF

(bootloader) serialno:

(bootloader) imei:

(bootloader) meid:

(bootloader) product: m7_wls

(bootloader) platform: HBOOT-8064

(bootloader) modelid: PN0720000

(bootloader) cidnum: SPCS_001

(bootloader) battery-status: good

(bootloader) battery-voltage: 3782mV

(bootloader) partition-layout: Generic

(bootloader) security: off

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: dirty-371c4f408e

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0

all: Done!

finished. total time: 0.078s
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Your getvar looks pretty messy I think you may have a corrupt misc partition. Are you able to boot to recovery?

Does your bootloader show something like "Active cmd line overflow"?

The good news is you are now s-off so there should be plenty of options if we need to flash an ruu or somthing.
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
take it thats bad

i don't see that line there

and yes i am able to go in recovery
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Ok that doesn't sound to drastic, give me a moment. You can try the e2fsck commands I posted and see if that helps with your partitions mounting.
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
alright sure

how do i get new line though?
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
There all separate commands just run through them one at a time ;)
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
alright will do
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Ok it's quite a procedure so please read through the instructions to help you understand it fully before you continue.

Since you've updated firmware you need a new stock Rom. Download this reset Rom. Push it to the phone and flash it with TWRP http://www.htc1guru.com/dld/guru_reset_m7_sprint_3-04-651-2-zip/ In the Aroma installer choose options

Stock Recovery = Yes

Stock Radio = Yes

Root = No

Once that's done Reboot the device to the bootloader to flash a matching firmware package with the below instructions. You do NOT need to relock your bootloader for this.

Download this firmware package. And put it in your fastboot folder

http://xda7.androidrevolution.org/db_mirror/Firmware/HTC/HTC_One/651/3.04.651.2.zip

With the phone connected with fastboot usb flash the firmware using the following commands.

fastboot erase cache
fastboot oem rebootRUU

< --- case sensitive ---^^^

The phone will reboot to a black screen with a Silver HTC LOGO. This is RUU mode. Now we're going to flash the firmware.

fastboot flash zip 3.04.651.2.zip

The first flash will be short. It's just a preupdate preparing the hboot for the new firmware. So we need to do the same command again.

fastboot flash zip 3.04.651.2.zip

The second flash will take a little longer and this time it will flash the full firmware. The progress bar on the phone screen will not reach 100% this is normal as long as the command window has completed its output the flash is done.

fastboot reboot-bootloader

Now reboot the device :fingers-crossed:
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
i'll let you know how it goes
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
Ok please do keep me informed, you could also post a new getvar again after the procedure :good:
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
will do

file is almost finished
[One (M7) Q&A, Help & Troubleshooting] @CallMe_Y_C:
its done now

how do i get root access?

---------- Post added at 05:35 PM ---------- Previous post was at 05:26 PM ----------

its as if the phone only recognizes a Sprint sim

as if its locked
[One (M7) Q&A, Help & Troubleshooting] Danny201281:
As far as I'm aware Sprint phones only work on the Sprint network. So I imagine you need a Sprint SIM.

Sprint use a CDMA network as opposed to the more widely used GSM network.

---------- Post added at 08:34 PM ---------- Previous post was at 08:32 PM ----------

How does your getvar look now?