yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] koziollz:
Is the Nexus6 ordered from T-mobile any different than the one from Google Play store?

I'm specifically interested if the OS is the base Google code fully unlocked? Is it carrier locked? Would ordering from TMo have a forced TMo skin and apps? Free to receive any updates or have to be approved and deployed by TMo?

Any help would be greatly appreciated.

Thank you.
[Nexus 6  General] phekno:
I'm curious about this, too. I think I'll be calling them.
[Nexus 6  General] mallman:
same, no difference
[Nexus 6  General] redalertlb:
I basically just asked about my order and explained that it didnt make sense that everything went through to them even EIP by 1225pst and i still havent seen anything. Unlike others that ordered after me and their 64s have already been shipped. He checked the backorder stock and said he still didnt see anything and said that $20 was the most he could credit.
[Nexus 6  General] BlueGoldAce:
Got my phone today, picked it up first thing from the ups access point.

It's booting up and updating, I'll post impressions, from the view of a note 4 owner, later in the appropriate thread.

I am sorry for everyone who hasn't got their phone yet, I know it is frustrating. At least T-Mobile allows you to backordered. The play store in Motorola make it we got to get on Wednesday and hope to get be one of the three people to get one, so this process is at least better. Hold in there, you'll have the phone before you know it, you'll love it, and you'll forget about this mess.
[Nexus 6  General] falcon26:
Mine shipped last night. Should get it around the 25th :)
[Nexus 6  General] asatnik11:
I ordered my 32GB directly from T-Mobile customer loyalty with overnight shipping at about 1:30pm CST yesterday. I didn't get a shipping notification until just now (8:30AM CST) saying it's out for delivery. They even gave me a bill credit of $25 to make up for the overnight shipping charge since none of the stores in my state even received stock. I'm not sure if it makes a difference in priority, but I have JUMP! on that line.
[Nexus 6  General] yolloy:
I ordered my N6 64gb at midnight night. I got a backordered message. Now it shows shipping with a UPS tracking number. Delivery date Monday.

I talked to CS and it seems like they are getting shipments in daily. So even if you're backordered your phone my ship the following day.

Good luck guys.
[Nexus 6  General] Revthejedi:
I ordered (EIP) at 4:00 am cst on the 19th, 64gb w/ overnight shipping. Order status read "processing" all day yesterday, I woke up this morning to "backordered". TMo will only ship to the primary account holders billing address, which is different from my address so I don't think I'll get the UPS my choice alert when the phone ships. 10 minutes ago I got the "Thank you for your order #216XXXXXX is being processed. Please note you will receive another message when your device is shipped." message. Is there any rhyme or reason to how this works? Where am I in this process?
[Nexus 6  General] jaggrey:
But only the later shipment will come with the envelope for sending back the JUMPed phone, right?
[Nexus 6  General] deadkenny64:
When you do the Jump order it lets you print out a shipping label. The rep said you can use the box the Nexus came in to ship the old phone back to them.
[Nexus 6  General] Lucke:
seriously, this is still better than the play store orders, but not by much... so disappointed in this whole release
[Nexus 6  General] SoCmodder:
Got up at 2:30 AM EST yesterday and tried over and over to get the jump order to go through. Wasn't until about 6:30 that it worked. I've been stuck in the "Being Processed" status ever since. They did text me this morning to get my hopes up though. "Thanks for your order. Please note you will receive another message when your device is shipped." lol
[Nexus 6  General] dkotoric:
We dont know if its better yet, I ordered at midnight and no info yet, who knows maybe it wont be shipped for weeks.
[Nexus 6  General] Lucke:
i meant that it's not a "pre-order" set to ship at a random, undisclosed date. people are actually getting theirs only a day or two after ordering.
[Nexus 6  General] dkotoric:
A small minority of people, the rest of us are a pre-order even though it didn't say pre-order which is just as bad if not worse.
[Nexus 6  General] WisdomWolf:
You are lucky that you guys have even managed to get one ordered. All it shows me when I try is 32GB. The whole reason that I'm upgrading from my Nexus 5 is for the additional storage, the other advantages are just icing in the cake.
[Nexus 6  General] Lucke:
i fail to understand your logic. a device being backordered is not the same as a device bing pre-ordered.
[Nexus 6  General] dkotoric:
weird I fail to see yours, doing a pre-order with google they did give a specific estimated ship date, while ordering from T-Mobile didn't say device is back ordered when I ordered however google is the bad guy, I don't get it.
[Nexus 6  General] wondercoolguy:
I've contacted 611 customer service this morning to try and order 64gig version. I was told that the 64 is for new customers or for new lines of service. The Rep was confused the option I was given was to start a new line of service and once I get the phone cancel the line and keep phone.

[MENTION=259357]Tmobile[/MENTION]help is telling me I can order 64gig currently waiting on response from them. How can I order 64gig if website wont let me and customer service can't
[Nexus 6  General] Jeimygirl:
Shipping notification from UPS or from T-Mobile? I ordered at 9am EST and got shipped this morning from T-Mobile and UPS still shows the label was created but package not picked up with a delivery time frame Today of 945 an and 145pm

What was your order #? (last 4)
[Nexus 6  General] Prod1702:
My upgrade for a 64gb which was a jump upgrade was put on backorder as well around 255am est. Not to happy because i placed the order at 545am est yesterday. Not sure why it takes almost a full day to know something is going to be backordered.
[Nexus 6  General] asatnik11:
I received both an email and txt message from T-Mobile. I never received a notification from UPS. Order #####1220

I think it's just weird that it's been so inconsistent for people. I didn't ever think I'd order this phone 12 hours+ into launch day and get it the next day.
[Nexus 6  General] ericsignals:
I just ordered a 64gb version using jump!..said it was backordered but after checkout got email saying its processing...hopefully it sends quick bit I'm in no hurry...so 64gb should be up for ordering
[Nexus 6  General] Jeimygirl:
Thanks, is your UPS updated now? I wouldn't doubt mine would go without updating and it show up, my window ends in about an hour though.
[Nexus 6  General] asatnik11:
Yea, it was picked up at 12:40AM, in MN by 5:30AM and now it's out for delivery. Since I didn't receive a tracking number last night I thought for sure it wasn't going to ship.
[Nexus 6  General] Jeimygirl:
Darn, Mine is still stuck on "A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status will be updated." So I don't even show they have it.

From:

T-MOBILE LDC UPGRADE

LOUISVILLE, KY, US
[Nexus 6  General] Lucke:
hmm, now i'm wondering about the order number meanings. typically it's tied to the numerical place in line (ie, VIN number on a car), but there doesn't seem to be any clear cut description for T-Mobile's order numbers:

Your order number is: XXXXX9151

order placed: 11/19/2014 at 12:00:20 AM PST
[Nexus 6  General] Jeimygirl:
mine ends in 1845 and order placed: 11/19/2014 at 6:54 am (which is MST)

---------- Post added at 12:39 PM ---------- Previous post was at 12:32 PM ----------

Just got this... Ugh...

We previously sent you a delivery alert for the package shown below. This package will not be delivered as originally scheduled. We will provide you with updated delivery information as soon as we can and apologize for any inconvenience this may have caused
[Nexus 6  General] deadkenny64:
Same here. I went from refreshing the T-Mobile page yesterday to refreshing the UPS page today. I just want to see "in transit" and I'll be happy.
[Nexus 6  General] Prod1702:
when did you order it because my 64 from yesterday at 545am est is changed to backordered this morning so unless you ordered before yours is most likely backordered now as well.
[Nexus 6  General] jaggrey:
Makes sense. Although when I spoke with customer service, they said that keeping the first order and returning the 2nd one will create problems down the line. They have a record of the serial number for the phone that is sent for each order. So whenever I JUMP again it won't have the correct serial number for the device.
[Nexus 6  General] phekno:
This is so incredibly frustrating. I'm pretty sure they have a monkey picking numbers out of a hat to determine who's phone gets shipped next. No rhyme or reason whatsoever.
[Nexus 6  General] ericsignals:
An hour or so ago...I figured it'll be awhile..."processing" is all I got via email and this via sms

Free T-Mobile Msg: Order #xxxxxxx is being processed. You will receive atracking # once it ships. Visit my.t-mobile.com.

Let the waiting game begin! Just glad I don't have to play Russian roulette with the play store to try and order one.
[Nexus 6  General] deadkenny64:
Interesting. They told me neither the IMEI nor the serial were tied to a specific order and as long as they got one of the phones back, they would be good. I even asked specifically because I didn't want to screw my Jump up. Turns out both of mine should be here on Friday anyway so I'll have to watch which box I open.
[Nexus 6  General] ix666v2:
Backorder limbo...

Ordered at 11/19/2014 at 01:22:16 AM EST one of the 1st orders....

No "My UPS" :(

When I ordered the "JUMP" option did not show the N6, so I did a regular order and planned to Trade_in my phone.

Today I call 611 to get the "TMobile TV" removed, I then checked on the order, "Backordered" wtf. No credit. Not able to cancel.

So if I have to wait, I went ahead and did the JUMP again and ordered a 64gb N6 and will now just wait!

Maybe the JUMP order will go faster.
[Nexus 6  General] phekno:
Yep, backordered. That's what the rep told me. At least she didn't blow smoke up my ass and tell me that it would be shipping in December or something (who knows, maybe it will ship in December). She also said that if I didn't receive the phone today, that I'd get the $25 overnight shipping charge refunded, so that's taken care of.
[Nexus 6  General] Amac1222:
Not sure if this will help at all but I had ordered a replacement on my G3 and eventually just sent the replacement back because it didn't fix my issue. When I went to Jump! the IMEI of the replacement device showed up. I called support and they told me not to worry because both device IMEI's show on my account. I asked her about 4 times if she was positive and she said she was sure it wouldn't cause issues. I hope she's right but if there's an issue they'll hopefully be able to see which G3 was active on my account.
[Nexus 6  General] Lucke:
what were your order details? last 4 of order number and when you ordered (obviously no need for personal info :p)?
[Nexus 6  General] BlueGoldAce:
Last Four of the order number: 9918

Ordered at 12:44 am PST (3:44 est).

***I am about a state away from the T-mobile/UPS Louisville hub. So maybe that is why I got it so quickly?

I heard that anyone on the west coast, that ordered early enough, should expect their phones by tomorrow.
[Nexus 6  General] Lucke:
that's good news for me... i ordered mine 44 min before you and still haven't heard a peep from T-Mo or UPS about shipping
[Nexus 6  General] arcanexvi:
279XX is the tail 5 of my order. Many of you have a 28XXX number so last 4 really isn't enough to gauge. My order was a jump upgrade @ 4am CST when the jump system went active. As we all know you could buy non-jump earlier (midnight est)
[Nexus 6  General] redalertlb:
ok now this really makes no sense my number was 198XX
[Nexus 6  General] arcanexvi:
Was yours a jump?
[Nexus 6  General] redalertlb:
No. But that still makes no sense. After talking to several people instore and phone reps JUMP plays no factor in the order the phone was ordered and shipped.
[Nexus 6  General] arcanexvi:
That's correct but they don't follow the same numbering system. Can't compare order numbers from 2 different systems. That's why they have different device ordering pages etc. Stupid as it is that's how their webpage/ordering system is built.
[Nexus 6  General] Jsunn:
yeah, I am beginning to think that there isn't a lot of reason as to when people are getting their order. I ordered mine at 10:20pm Mountain time on the 18th, or 12:21 am on the 19th Eastern time for a 64GB version. I didn't use the Jump program, I just went and upgraded my phone.

I paid for expedited shipping and my phone is still back ordered. There have been multiple people that have ordered after me in this thread, with and without Jump that have already received their phone or have received tracking numbers.

I wasn't as lucky as some people. T-mobile has not been able to give any rhyme or reason as to why I haven't received my order. I'm very disappointed and am now not expecting my phone until after Thanksgiving saying that it would 7-10 business days for backorders.

Oh well.

-J

The part that really bothers me is that there was not indication when I was placing my order that it was backordered.
[Nexus 6  General] Redestwing:
Order 180xx 11/18 at 09:37 PM PST, got notified next morning that phone shipped UPS Ground. It's already left KY and says it now left Hodgkins, IL at 10:41 A.M with estimated delivery for Nov 25.

Edit: Forgot to mention this is the 64GB
[Nexus 6  General] Lucke:
seriously... 19151 is the last 5 of mine...

doesn't seem like it's a true FIFO system :mad:
[Nexus 6  General] arcanexvi:
If it makes you feel any better I talked to solutions this morning (tmos escalation dept) and they said the early orders should be fulfilled in 3-5 business days. Take it for what it's worth.
[Nexus 6  General] Jsunn:
Thanks, I appreciate it. That gives me some hope that I may get it next week. Fingers are still crossed! :p
[Nexus 6  General] arcanexvi:
Same here. Let's see if my play store order ships first lol...
[Nexus 6  General] Amac1222:
I just hope I get it by my birthday, which is Dec 2nd. Ordered a 64gb at about 745a et
[Nexus 6  General] Jfree3000:
This launch has been awful. I do not understand why no one carries the 64gb in store. I went to tmobile on the 19th in the a.m. asked if they had the nexus for sale and they did, the 32gb model. I knew I had to do an online order and while the sales rep was getting my paperwork in order she stated the 64gb versions were on back order and would take 5 to seven days to ship out (fml).

Now on the 19th I received a text from tmobile stating the order was being processed, cool no problem. Today I get a text stating thanks for your order, you will receive another message when your device ships. I really hate this waiting game and I see why so many people just settled for the Note 4.

Called customer service to clarify "backordered" and I was told that it could be 3 to 6 weeks, WTF is going on?!
[Nexus 6  General] jaggrey:
Oh nice! When did you place your orders again? Mine were at 3:30am for non-JUMP and noon for JUMP, both EST.
[Nexus 6  General] zephiK:
Nexus 6 ordered on Wed and received today, will play around with it later and take pictures
[Nexus 6  General] deadkenny64:
My non jump was at 5:25 AM EST and my Jump was at 6:15 AM. That's how long it took for me to scan the forums and realize what I had done. First order was 1 day shipping and I ended up going standard on the Jump order. Unfortunately, both are sitting in a warehouse somewhere instead of on a truck.
[Nexus 6  General] forsaken82:
i havent even gotten a email yet, mine still shows as proccesing. ordered yesterday at 8pst 11est. im bought the phone as a new customer and dont have a my t,obile account to check anything, all i have is the order status link on the bottom of the main page
[Nexus 6  General] kingston73:
I'm just trying to understand what's going on, I guess everybody else is in the same boat. My order number is 201xx, for the 64 gb. I didn't have jump but added it when I ordered, my eip agreement was done during my order, not through an email. I

ordered at 545 am est. my account says

Pending Shipping 11/19/2014 at 03:48:38 AM

And order status says Backordered

The cs person I talked to earlier today said to give it 72 hours before calling back and he did give me a credit for my overnight shipping.

I'd be ok with things if there was some kind of reasoning behind things but it seems like the cs people are just spouting off random facts and nobody knows wth is going on. Like others, when I ordered it didn't say Backordered at all.
[Nexus 6  General] blazinazn:
I was going to order today but am having second thoughts. I got all the way to the checkout screen and there was no indication of being backordered.

Think I'll just wait a little longer until this all shakes out. What a crappy launch thus far
[Nexus 6  General] kingston73:
I just now received an email from two saying thank you for your order, we will send you another email when we receive the device from the manufacturer and ship....

So did everybody just severely underestimate how many n6's would sell or what?
[Nexus 6  General] bamfsig45:
Ditto, ordered 64gb yesterday with next day shipping.

If tmobile had done a "pre-order" a lot of this could have been prevented.
[Nexus 6  General] redalertlb:
I totally agree with the pre order statement. If they would have actually taken pre ordera instead of that lame notify me bs then this wouldn't be a problem.
[Nexus 6  General] arcanexvi:
Hey now. That would have been logical. Don't be spewing that nonsense around the carriers/mfgs. Can't have them making sense.
[Nexus 6  General] Jsunn:
So I called T-Mobile again. The Customer Care person was very nice and did her best to help. I ordered the 64GB version at 10:21pm on the 18th (mountain time).

My phone is still on back order.

My Credit Card was charged the purchase price of the phone on the 19th, when I placed my order. I noticed today that the purchase price was refunded to my card. They said it is because the phone was no longer available and it is back ordered.

So it's not looking good for me and I'm not holding my breath. They did refund my expedited shipping fee, so that helps.

She did say that their "inventory system" will be updated on Sunday and they may have more info and that I should call back then.

sigh... Maybe the universe is trying to tell me something.
[Nexus 6  General] DivinelyFlawed:
Thought I'd throw in my experience here to share. I went into a T-mobile store yesterday (11/19, around 2:30pm CST) to see the phone and ended up using my Jump upgrade for it. Since the store had no physical stock is was done by online order through the rep. When the order was completed the rep told me the device showed as backlogged in his system, but I went ahead and paid for next day shipping just in case.

All that day the order stayed in processing status. At around 2:55am this morning it changed to backorder. I figured it'd be awhile before I got the device, but I was in no hurry. And now, at about 5:13pm CST I get a notification from My UPS that a package has been shipped. Order status on Tmobile shows shipped with a tracking number as well!

So for anyone on backorder status, have hope!
[Nexus 6  General] Jfree3000:
This is getting out of hand. It's like a test by Google to see how much punishment loyal customers are willing to take for the next nexus launch. [emoji19]
[Nexus 6  General] phekno:
See? This is exactly why this entire thing is complete BS (for the record, I know this isn't your fault, DivinelyFlawed, and I don't blame you, so please don't take offense). I ordered hours before you (as did several other people) and my device is yet to be shipped. Regardless of whether you ordered in store or through the website, it's not being prioritized correctly, especially if they're saying it's "first come, first served". Obviously T-Mobile's interpretation of that saying is different than everyone else.
[Nexus 6  General] DivinelyFlawed:
None taken. I went through the Nexus 4 release fiasco as well so I know how it feels to want something and have the whole process seem completely out of control and unfair. My hope is everyone who ordered gets one quickly, not months later.
[Nexus 6  General] jaggrey:
From what I understand, T-Mobile has the 32gb phones. It's the 64gb ones that are backordered. That's what every rep has told me that I've spoken with.
[Nexus 6  General] phekno:
Yeah, I guess I should stop whining and just be thankful that I was able to order at all...even if it means I won't get it until January.

---------- Post added at 05:45 PM ---------- Previous post was at 05:42 PM ----------

I actually wouldn't have a problem getting the 32GB one, I just figured since I had to order online anyway (because I live in the arctic tundra of Minnesota, where we don't get new phones, apparently) I'd choose the 64GB one. At this point there's nothing I can do, either. I suppose I could sit on hold and try to cancel my order for a 32GB one, but god knows when I'd actually get that.
[Nexus 6  General] arcanexvi:
I have a GPS order from 11/5 that hasn't shipped yet (one of the earliest that day but it's cloud white so god knows when that'll actually go out. Hopefully tomorrow as promised) and I have the one that I ordered early in the AM with TMO which said it'd ship out that day that hasn't yet either... So... Whichever gets here first... Don't really care which. If they both ship soonish I'll likely ebay one of them. Prices are high as hell on em right now.
[Nexus 6  General] DivinelyFlawed:
The 32GB is the one I ordered, so it may be accurate to say those are shipping sooner than the 64GB versions are. Unfortunately no way to know for sure without more information :(
[Nexus 6  General] phekno:
It seems like any time a phone manufacturer makes a white version of a phone, it's in high demand and very low supply. Like making something white is apparently a very difficult thing to do.
[Nexus 6  General] arcanexvi:
This is my favorite video of that scenario. I know it's iPhone related but still hilarious:

https://www.youtube.com/watch?v=d09yWG2fSBg
[Nexus 6  General] Louie998:
Is it just my account, or is the 64gb version not showing up for others too when logged in to the My T-Mo spot?

If I look in the store without logging in it is there but not under my account.
[Nexus 6  General] Ritual82:
Have any west coasters had any updates by UPS? Mine still shows ready for pick up.
[Nexus 6  General] arcanexvi:
They've restricted orders for existing accounts temporarily after the initial ordering shenanigans.
[Nexus 6  General] Louie998:
Well I will have to scoff an give a disapproving look in their general direction.

Seriously though it's a good thing I wasn't really planning on ordering one in the next few days anyway.
[Nexus 6  General] Redestwing:
I haven't had any updates since this morning but my 64GB shipped yesterday and should be here on the 25th.
[Nexus 6  General] ericsignals:
Ordered 64gb this afternoon.. Order was processing in the email and sms.. Just got email saying order processed and will be on its way shortly...

Baby steps...but I'll take it.
[Nexus 6  General] arcanexvi:
I got 3 emails today throughout the day that had exactly the same body. The fun thing is they all came at different times and with different fonts. Also got 2 text messages during the day with similar messages. I get it. You don't have them and will let me know. No real need to send me the same message umpteen times lol...

November 20, 2014

Dear XXXXXXX,

Thank you for your order. Please note we will send you another notification when we receive your device from the manufacturer and it is shipped.

For your most current order information, check your Order Status on My.T-Mobile.com.

Your order number is: S001627XXX

Order date: 11/19/2014