yashsingh1/xdaforums huggingface dataset:
[Nexus Player Q&A, Help & Troubleshooting] jun3280:
Was the RMA done through ASUS? Did you have to send back the device (pay shipping costs)? What was the turnaround time to get back your Nexus Player? Thanks for your help.
[Nexus Player Q&A, Help & Troubleshooting] Xaj:
I can confirm it is still not fixed on Marshmallow (6.0)

It happens in the only apps I have enabled: plex and youtube. I use a USB ethernet adapter directly connected to my router, I have an HDMI audio extractor connected to my Creative DDTS-100 and throughput to a ViewSonic Pro8200. I'm considering switching to a Roku 4 since it has Optical out but I've heard that also has issues with 5.1 output :-/
[Nexus Player Q&A, Help & Troubleshooting] VoltaGe86:
I have this issue or at least it's very similar.

Has anyone rooted their device?

What i noticed

Unboxed

Updated to 6.0 stock via OTA update

Installed kodi - videos and audio play ok

Installed twrp, flashed supersu 2.52 beta

My f10 mele remote became sluggish and keypresses 'doubled' as if i was holding the button down but wasn't. I also experienced the audio muting periodically and intermittently.

Downloaded the google 6.0 stock recovery rom, ran the flash_all script, problem still exists

Downloaded the google stock 5.0 recovery rom, ran flash all script, problem still exists.

At this point I was ready to return the device thinking it was faulty however i stuck with it and ran the OTA updates to get to version 6. Then the problem went away!!

I have a Philips 5.1 amp and have tried different combinations of enabling/disabling audio passthrough, and tinkering with every other combination in the kodi audio settings with expert mode available, nothing seems to effect this issue.

I shall test further. I'm very new to the nexus player but keen to determine this audio issue.
[Nexus Player Q&A, Help & Troubleshooting] lowsum:
The mele f10 have a built in headphone jack, so sound is transmitted to the remote by default when plugged in. You can try side loading this app:

https://play.google.com/store/apps/...out&pcampaignid=APPU_1_y45EVqCmD8qSmQGg8Zj4Cw

In the media audio section try different options and reboot. It might fix you sound drops. At least it did when I used my f10 with a mk908II tv stick... In my case setting the media audio to speaker fixed it for me. Hope it helped.

Edit: I just tried every options in soundabout on my nexus player and the f10 is still taking over the sound output...no luck. Plugging the f10 dongle after a reboot seems to work though but for how long? Sorry for giving you false hope but at least you know the remote is the culprit.
[Nexus Player Q&A, Help & Troubleshooting] VoltaGe86:
Thanks Lowsum

However I do encounter this issue with the F10 mele unplugged!

Also, I understand this issue only occurs for the F10 mele-pro. My remote has an orange ring (not blue) around the circular D-pad and AFAIK does not have a microphone. I did not encounter any such issues on the previous Matricom GBOX MX.

In either case I think it is worthwhile disconnecting aftermarket devices so I'll give that a shot, but I tend to think my audio drop outs are a software issue. Not so much due to an error in the software but perhaps the order in which I install things, or a combination of software/firmware/ROM conflicts.

I'll keep investigating and post if I discover anything. For now I can successfully remove the audio skipping by flashing and updating to v6.0 as described above.
[Nexus Player Q&A, Help & Troubleshooting] shumi08:
Yes, Done through ASUS. Service store was close to my house, dropped the NP on Friday, by Wednesday got a new unboxed NP. (have now two sets of remotes and adapters).

It was defiantly a hardware issue, new device works perfect now, Audio never drops.

I recommend everyone who has this problem to RMA their device. Good luck.
[Nexus Player Q&A, Help & Troubleshooting] VoltaGe86:
An update on my previous post, factory reset only helped for a few hours then the problem returned.

I returned the NP and was given another, the issue occurred straight out of the box! I've upgraded to V6.0 and audio drop outs still occur, although less frequently. I am puzzled as i own two NPs and the other does not have any issues. I've swapped them, changed the cables, etc with no effect. Quite disappointed.

The only observation i can make, the NP without issue was at version 6 out of the box. The two NPs I've had issues with have been version 5.0. Could there be a manufacturing fault on a select number of NPs?
[Nexus Player Q&A, Help & Troubleshooting] jun3280:
This error seems to be quite common. I really like this device alot. However, the audio drop out problem is definitely annoying to say the least. I had to purchase 6 nexus players all from different retail outlets (Walmart, Indigo, The Source), to get 3 working ones. I have 2 that I've been using extensively without audio drop out. The third one - I'm still testing, but seems good so far. The 3 working ones - I've left on version 5. I remember explicitly two of the units with audio drop out - I had upgraded to 6.0 Marshmallow.
[Nexus Player Q&A, Help & Troubleshooting] VoltaGe86:
Another update, after returning two nexus players to the store the third one has been working flawlessly through a few hours of YouTube and kodi playback.

Running stock android 6.0,updated ota from 5.1.
[Nexus Player Q&A, Help & Troubleshooting] miah2178:
I've had the problem since day 1 on 5.1. I've updated to latest stock 6 OTA. The audio dropout was random. Tried different cables HDMI and optical from TV, factory reset, reboot, different HDMI ports on the TV. Nothing ever fixed it. The problem seemed worse with YouTube than Netflix.

I finally fixed it! I installed chainefires App from the Play store following advice from this forum post. Searching the minix forum for audio dropout Nexus you'll find the suggestion of the TVHz app from chainefire. Sorry I can't link here.

I "forced" 24hz and I haven't had a dropout since. No root needed for me. I'm running stock and I believe this app and suggestion of the TV refresh rate changes is the fix.
[Nexus Player Q&A, Help & Troubleshooting] QTeknology:
I'm having the same issue...

Till yesterday I used my nexus player straight to my TV without having any issues. (apart washed colours and poor blacks)

Today I attached my onkyo avr and I gone mad.

Audio works flawless on avr and speakers, but if I try to passthrough and use TV speakers I have audio drops everywhere...

I tried every combination with hdmi cables, then I tried my bluray player using the same cables used before with np and It worked well...

So the problem is surely nexus...

Edit:

TVhz doesn't help here
[Nexus Player Q&A, Help & Troubleshooting] QTeknology:
I will buy a hdmi splitter 1x2 1 in 2 out

One hdmi attached to avr and then tv and another straight to TV...

When I want to watch a movie with 5.1 I use avr way

When I want to see cartoon with audio on TV I use the direct connection to tv

Any other solutions?

Inviato dal mio Find7 utilizzando Tapatalk
[Nexus Player Q&A, Help & Troubleshooting] cheddington:
I get dropouts with the NP plugged into the amp, but I have an acceptable workaround, by plugging it into the TV; there's no sacrifice as I can still get sound from the amp.

The way it works is I have a Panasonic Viera plasma TV and an amp which is a Panasonic SC-HTB500 -- a lightweight and fairly inexpensive (now superceded) system about halfway between a sound bar and a serious AVR. They work well together with CEC and I can still control everything with the TV remote.

The usual way to hook up a media player is to plug it into the amp and then run HDMI out to TV. This usually works very well, and even lets me leave the TV turned off and just play music through the amp (Kodi for Android controlled with Yatse widget on a phone or tablet) . But unfortunately with the Nexus Player this arrangement gives me audio dropouts: basically an occasional but pretty frequent abrupt loss of sound for perhaps half a second. This only happens with the Nexus Player, not with any other media player that I've used.

But the workaround is pretty effective: since the amp is still connected to the TV's ARC-enabled HDMI port (HDMI 1), I can plug the Nexus Player directly into the TV at HDMI 2, and the sound will still be sent to the amp.

But this way I lose the ability to leave the TV off when just using the player to stream audio. So I've gone with two players: I've swapped my previous streamer back in where the Nexus used to be: a Cubox i4-Pro running OpenELEC, on the AVR port that the Nexus is no longer using, and that acts is my audio-only streamer. Kind of disappointed that I still have to run this box, I got the Nexus Player thinking it would do everything. The trouble is that Linux-based streamers can't easily do Netflix and the like. But it all works without dropouts now and the Cubox is only pulling about a watt and a half at idle, so I'm happy enough.
[Nexus Player Q&A, Help & Troubleshooting] practicalposts:
This seems to have worked, thank-you very much, saved me shipping charge to send it to ASUS RMA
[Nexus Player Q&A, Help & Troubleshooting] teckem:
I have the same issue, I have tried TVHZ and the problem persists; currently the NP is connected directly to the TV (Sony KDL-32R400A). Does anyone knows if the NP supports MHL or SlimPort through his MicroUSB ?
[Nexus Player Q&A, Help & Troubleshooting] mdrivera:
I'm having this same issue. Any more information from folks? Any fix other than RMA. Tried the chainfire app and it didn't work.
[Nexus Player Q&A, Help & Troubleshooting] cheddington:
Whether this happens to me on a given piece of content seems to depend on the interaction of several factors, including source frame rate and the HDMI signal path. For me dropouts occur on a lot of Netflix and 720p+ H.264 content when the NP is connected to my amp. Not so much with older XviD/avi content and DVD rips, or when it's connected to directly to the TV.

I haven't bothered with the RMA route because to be honest, I don't believe it: it sounds like one of those voodoo / cargo cult web forum solutions. For it to work as described the problem would have to be caused by a very specific, repeatable manufacturing defect that occurs almost randomly in production; and I note that nobody has any idea what that defect could be.
[Nexus Player Q&A, Help & Troubleshooting] skola28:
My audio drop outs are very short - 10th of a second max, but they happen every minute or two which makes watching movies very annoying.

I'm connected through this: http://www.amazon.com/ViewHD-Prosum...1&redirect=true&ref_=oh_aui_search_detailpage

HDMI Splitter which sends the TOSLink to my Bose receiver. The HDMI Splitter sends the HDMI Video signal to my Home Theater projector.

I do not get the dropouts when I connect directly to a TV. I believe there is some glitch happening in my splitter so I may end up buying another one to test it out. Would be nice to know if anyone has a suggestion for an audio extractor or splitter that takes HDMI in and outputs HDMI + 5.1 SPDIF/TOSLINK/Optical --- One that they know works without audio dropouts.
[Nexus Player Q&A, Help & Troubleshooting] 53l3c7a:
Man... This problem's driving me nuts. I was running Lollirock flawlessly, but got worried about security and such an outdated OS. I wiped and installed the newest Pure Nexus, which looks to have been abandoned on February, but still newer. Now I have this issue. My NP runs directly into my TVs HDMI, and optical audio ftpm TV to sound bar. I may try wiping and going back to Lollipop tomorrow. A few people mentioned doing OTAs up until the latest solve it, so I may go that route. Argghh! So much for having a lovely, always up to date device.
[Nexus Player Q&A, Help & Troubleshooting] xconwayx:
If you wouldn't mind sharing what you find. I would appreciate it. I though my issue was my OTG cable. I unplugged it and everything seemed to work great. Now, again I am noticing this same issue.
[Nexus Player Q&A, Help & Troubleshooting] 53l3c7a:
Well, after tinkering for a few days, I don't feel my issues are strictly because of the Nexus Player. I started completely over, and flashed the earliest build of 5.0 Lollipop listed on the Nexus Factory Images page. Still, dropouts. OTA'd up to the latest Marshmallow build, same dropouts. Then, I re-enabled my TV speakers, which I usually leave off, and muted the sound bar. No dropouts! So, I ran an RCA to ⅛" cable to my sound bar's input, and dropouts still occur, but not as frequently. Im gonna try Chainfire's fix that someone suggested earlier in the thread. If this fails, I give up. I wanted to get rid of Plex and switch to Kodi, but this has just been so frustrating. The loss in picture quality with Plex was aggravating, but it didn't make my eyes twitch like these dropouts do. I didn't have this issue when the NP was hooked up to our bedroom TV, which makes me think it's related to HDMI running into the TV, and then audio coming back out to a receiver or sound bar.
[Nexus Player Q&A, Help & Troubleshooting] superblast:
I love my Nexus Player but I've had the same audio dropout issue intermittently. I just updated to Nougat last night hoping it would finally fix the problem but still get dropouts occasionally. I run my NP through a ~5 year old Marantz AVR. It may just be my imagination but if I get more than a few dropouts, I'll turn off the TV and AVR and then turn them back on, AVR first, then TV while the AVR is still set to the NP input. That usually fixes the problem for me and I can get through an entire movie or an hour or so of YouTubing without a dropout. Sometimes I need to do the power off-on more than once but once it's fixed, it seems to stay dropout free until I power everything off. Maybe it's a handshake issue?

Oh, and I did try the Chainfire fix and that didn't seem to make a difference in my setup. I also messed with a ton of settings on my AVR and TV but nothing seemed to make a difference. Every other device running through that AVR/TV combo works flawlessly btw (PS3, bluray player, squeezebox, HTPC).

I'll probably get an updated Android TV box when they are released and move this one to the BR where I can connect it directly to the TV.
[Nexus Player Q&A, Help & Troubleshooting] zhlvf:
Hello foster182,

do you get 5.1 AC3 Sound through your usb DAC? Which ROM do you use?

Thanks in advance, zhlvf
[Nexus Player Q&A, Help & Troubleshooting] Pawprints1986:
Has anyone come up with a solution for this?

My brothers works flawlessly and that's why he got us the same player for Christmas. His has zero dropouts, he had never heard of an issue when I brought it up to him.

It cuts out at times not at all, but then other times it can drop 3 times within 10 seconds. SO irritating.

Tried rebooting it, another HDMI cable, another HDMI port in the TV, even went as far as disabling subtitles thinking maaaybe that was why.

Notice it in Netflix and kodi.

Yesterday, the kids watched the Bee movie no issues... Today on the same source in kodi I'm trying to watch the big bang theory and nothing but cut outs.

Yesterday we thought a reboot fixed it so I tried that again. No dice at all.

Not sure it matters but it's hooked up to a hisense TV, not sure the brand on my bros TV.

We don't have any surround sound or anything, it's all just direct to the TV. I think the box is running 7.1 I want to say...

Help?
[Nexus Player Q&A, Help & Troubleshooting] 53l3c7a:
I gave up and moved our NP to the bedroom. For me at least, no sound bar = no dropouts. I'm thinking about getting a Raspberry Pi 3 for our living room. I think kit has something to do with shows whose audio drops completely to silent between sound effects or dialog. I was using a South Park episode to test, and I noticed it seemed like the audio was slow to fade back in to full volume after quiet parts of the show.
[Nexus Player Q&A, Help & Troubleshooting] Pawprints1986:
What do you mean by sound bar? We have no external equipment, just direct HDMI from the player to the HDMI port on the TV, there's no middle man in our case but we're still getting the drop outs.

Whole reason we got this one was for Netflix. We have a mygica too, but that one needs either an external mouse or about a million years worth of free time to use the cursor mode on the remote. My brother sang pretty high praises about this one so we got one... And operation wise its great, besides this sound flaw...
[Nexus Player Q&A, Help & Troubleshooting] 53l3c7a:
I only got dropouts from NP when my TV ran into my sound bar. When I only used the TV's speakers,

I had no dropouts whatsoever.
[Nexus Player Q&A, Help & Troubleshooting] Pawprints1986:
Hmm.... But we're getting drop outs right from tv speakers... Is it some weird brand thing?

In my bedroom, my Samsung DVD player, if powered off will totally freeze my tv when switched to that input, until the DVD player is turned on.

I wonder if it could be some goof like that?? Hmm...
[Nexus Player Q&A, Help & Troubleshooting] RAMPERRR:
Sorry to bump this but having the same audio drop issues with my NP when connected to my receiver. Any latest ideas?
[Nexus Player Q&A, Help & Troubleshooting] ceosmind3000:
Nexus Player Audio Dropout

I had a similar issue where I wouldn't get any audio at all. I figured out my Amazon echo dot was pairing with my nexus player and interfering with the audio...try unpairing devices connected to your Nexus player.
[Nexus Player Q&A, Help & Troubleshooting] Pawprints1986:
Damn... We don't have any devices paired currently, besides the remote... But good idea! Lol
[Desire Q&A, Help & Troubleshooting] FethiDesire:
Hello i recently changed my phone battery and then my htc desire stuck on bootloader and no key is working, the Computer Recognizes it as HTC Serial Interface (COM ...)

please i need help if there any
[Desire Q&A, Help & Troubleshooting] Saf98:
What battery have u got?
[Desire Q&A, Help & Troubleshooting] FethiDesire:
This image Battery
[Desire Q&A, Help & Troubleshooting] Saf98:
Does it boot up with the old battery?
[Desire Q&A, Help & Troubleshooting] FethiDesire:
i thought the old one might be dead so i had to change it

with the old battery the phone wasn't able to power on, there were only green and orange led color
[Desire Q&A, Help & Troubleshooting] Saf98:
The new battery u have isn't the original HTC battery maybe that's why it is not booting properly. So you should order from eBay the original HTC desire battery should be 1400mah and they are quite cheap.
[Desire Q&A, Help & Troubleshooting] jmcclue:
Battery is fine. Is ur phone rooted? Have u a rom installed?
[Desire Q&A, Help & Troubleshooting] Saf98:
From the pic it shows revolutionary s off too.
[Desire Q&A, Help & Troubleshooting] jmcclue:
Yes but when u use revolutionary, u have to be on official firmware so when revolutionary has finished, u will be s-off but still on official firmware. So it does not mean that he is rooted or has a custom rom.

If it said CM7r2 or something on top then yes that would indicate he has recovery and rom installed.
[Desire 816 Q&A, Help & Troubleshooting] htcdesire816:
guys i am using htc desire 816 dual sim

yesterday i while changing network type from *#*#4636#*#*

i changed radio band ,i selected USA band .:p

from that moment device is not detecting any network,

after manually searching network screen remains blank.

i tried selecting other radio bands from the same list but no use :(

i dont want to root or flash my phone,

i am using Airtel gsm card mumbai circle.

attached file-details of phone

Is there any solution for above .Plse help asap
[Desire 816 Q&A, Help & Troubleshooting] Mindinspired:
You will need to flash a radio/baseband that matches your cid. Mismatched radio baseband can cause all connectivity to fail. If you don't want to modify your phone, that's your only option. Sorry.
[Desire 816 Q&A, Help & Troubleshooting] jithumon:
Flash cyanogenmod, do the baseband change again. Switch to automatic. Only cyanogenmod has the automatic network selection option. Stock rom don't have.

This is the only way as I also experienced the same.
[Desire 816 Q&A, Help & Troubleshooting] htcdesire816:
problem solve without rooting and flashing

Guys thx for rply

.....i hard resetd phone.....put my sim in other cellphone & operatd for 1 day as i was not having time for doing R&D on htc

On second day before going to htc service centre i put sim in it ...changed radioband to USA and selectd GSM only network mode......surprisingly it detectd airtel network:o
[Desire 816 Q&A, Help & Troubleshooting] jithumon:
That's great... I got f****d up doing the same.
[Desire 816 Q&A, Help & Troubleshooting] Gurvinder Dhaliwal:
Please help me same problem i m facing i need your help.. i changed slot 1 settings in *#*#*4636#*#* three months ago then network gone.. from that day i m using my sim in slot 2 and slot 1 is not detecting network. I tried changing settings those settings again also done hard reset but not working :(
[Desire 816 Q&A, Help & Troubleshooting] SanMistry:
HTC Desire 816 Dual SIM-India, Both SIM not working after flashing CM-12, flashed official L firmware but still not working, tried above fix but still problem is there. If any one got the solution then please let me inform.
[Desire 816 Q&A, Help & Troubleshooting] john_boham:
same trouble please help

I am having the same problem, until now i can not use my htc desire 816 slot 1, no network /mmi code invalid, band select stuck USA Band, please anyone can help, what shoul i do

may be you can send radio band recovery for flashing, change to other dev rom (cynogen mod or else) or other else to do that can make my HTc slot 1 back to its baseband frequencies.

_________________________

Solved

_________________________

Cyonagen mod fix his problem, change band to automatic.
[Desire 816 Q&A, Help & Troubleshooting] rafique.22:
I am also facing same problem, pls help if your issue has revolved… Rafique 8080345680
[Desire 816 Q&A, Help & Troubleshooting] y0:
anything which can help in the same matter?
[Desire 816 Q&A, Help & Troubleshooting] priyadarshansonawane:
Solution .

.

I have a oneplus two and went through the same problem . I read a lot of threads on various sites and found that this question remains unanswered. Very disappointing .I was tinkering just to find something to make my sim work . Fortunately ,I found the fix.Its very easy and a person like me who doesn't even know how to root a phone can solve this problem .

Solution.

Wipe data and cache.

Download the latest stock ROM available and flash it .

Type *#*#4636#*#*. Go in phone information.Open options . Select radio band 40. Just don't select USA.

Download Shortcut Manager lite.

Search engineering mode.(search 'eng')

Scroll down to find

com.android.engineeringmode.network.BandMode

And

com.android.engineeringmode.network.BandMode2.

Find 'Auto' option after opening one of the bandmodes.

The sim should start working.

If the sim doesn't start working , change band and reselect Auto . This should do.

PS. If u don't have any other radio band than USA then try these repairs on USA band . Hope it works. If this works please share this info on other sites and help people.

Cheers !
[Desire 816 Q&A, Help & Troubleshooting] shan1990:
Anyone found any solution, I am facing same problem after changing radio band from phone test menu.

Please help
[Desire 816 Q&A, Help & Troubleshooting] Arun NK:
I fixed the problem in my oneplus2.. Its very easy

Download shortcut master(lite).Click on the menu and select search.

Search "Engineer"

Open and launch "com.android.engineeringmode.EngineeringMode"

Select " Network Set"

Select "band mode"

Select "Hardware Default(Foreign)"

Thats all...

You network will be back to normal in a second
[Desire 816 Q&A, Help & Troubleshooting] Psy1711:
Doesn't work and fails. What do I do now ? My sim won't get detected. I already did a hard reset and still nothing.