yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] bamfsig45:
I honestly hope they do have that policy. call me stingy but I switched from Verizon to Tmo for a reason. Don't come take our Stock to use on a different network. Buy from moto or playstore for that situation.

Sent from space
[Nexus 6  General] Jsunn:
So are we expecting the Nexus 6 to show up in the "shop" screen when you choose to upgrade a line? Here is my page when I logged in.

I don't want to fight with the web site when you vultures are trying to steal my phone... :p
[Nexus 6  General] sway40:
I agree with this.

tappin from my htc m8
[Nexus 6  General] Illrigger:
I'm using a Chrome plugin to monitor the Nexus 6 page on the site for changes. Within a minute of it going live I will hear a ding and be in there. ;)
[Nexus 6  General] Dr Faustus:
I was calling stores around me today and one of them mentioned calling back "After 5PM" once they get their shipments in.

That said I am calling across the board on the matter.
[Nexus 6  General] JBass:
So are you upset with all the T-Mobile users that are taking the only stock away from Verizon users (aka Playstore and Motorola)?
[Nexus 6  General] bamfsig45:
Verizon hasn't released the phone yet or gave a date of release so they are not taking stock from Verizon users by walking into a Verizon store and buying the phone to use on T-mobile...

Sent from my Nexus 6
[Nexus 6  General] BigRick10:
With the limited stock our stores in our area will only be selling to current T-Mobile customers. I've mentioned this before on other threads but our reps/stores make no commission on selling a phone to someone without service.
[Nexus 6  General] JBass:
You're going to turn down new customers who want pre-paid? Sounds like a bad strategy to me.
[Nexus 6  General] Dr Faustus:
Continuing to call local areas that are confirmed to get the stock today (also calling some stores that were only meant to get the demo today) I have found nothing relating to a store confirming to getting stock in yet.

Has someone tried to call all the stores on the leaked list to see if any of them gotten stock yet?
[Nexus 6  General] BigRick10:
That's considered service. Will gladly sign them up. I'm talking about those that want to buy it outright to use on another carrier and leave without service.
[Nexus 6  General] dr_rick13:
I called about 6 stores in my area, only 3 confirmed they will have the phone in store. The rest said the shipments haven't arrived yet/they don't know if they'll be carrying it.

I was also told by 2-3 stores to call back around 6pm tonight
[Nexus 6  General] joshua.justice:
I called a half dozen stores around me and two said they're suppose to get them in and they should be there by morning, others said they had no idea and one even said the date was pushed back to the 19th.
[Nexus 6  General] jaggrey:
I'm just hoping the site behaves in the morning. I don't wanna be up staring at the screen for TOO long.
[Nexus 6  General] mallman:
LOL the tmobile site says this now on the N6 page

Google Nexus 6 - Midnight Blue - 64GB

( reviews)

Notify me

+$416.67 per month for 24 months*

Total Cost $9,999.99

WOW!!!!!!!!! now thats expensive
[Nexus 6  General] Joshnor713:
I was told by a rep that if you buy a phone+plan on the t-mobile site, if you cancel the plan that same month, you'll get a pro-rated portion of the plan "deposit" back. Can anyone confirm or deny this??

I want to order the phone tonight, but don't want the plan. This could be a viable option.
[Nexus 6  General] xxmwxx:
Went to the tmobile store right next to me (which shows on the posted list as having stock) and they didn't even receive their display unit yet and said they do not know when it (or the actual phones) will arrive...
[Nexus 6  General] sway40:
That's posted up a few posts

tappin from my htc m8
[Nexus 6  General] mallman:
oops my bad. 3 pages back no really a few posts up :) Didnt realize i missed that many posts in this short of a time.
[Nexus 6  General] joshua.justice:
See that coupled with my comment above makes me think that list was premature/a hoax.
[Nexus 6  General] 20degrees:
Is the one people are referring to, mine?

N6
[Nexus 6  General] phekno:
I take it yours was shipped (since you're posting from an N6)? Can you add that information in there?

---------- Post added at 07:38 PM ---------- Previous post was at 07:36 PM ----------

Yeah, there are a couple that shipped, and it's pretty clear that they're either before or after the vortex (between 11/19 @ 12AM PST and 11/19 @ 8AM PST, or something like that).
[Nexus 6  General] 20degrees:
I already added my info.

N6
[Nexus 6  General] phekno:
Gotcha, I didn't see it in there a bit ago. Thanks for doing that.
[Nexus 6  General] s10shane:
Still waiting to get a tracking number. I got my card charged 12/2. My order still shows back ordered. This sucks. Wish I paid for overnight shipping. I paid for 3 day shipping. T-mobile wouldn't credit me for Mondays deal and they wouldn't credit me for my 3 day shipping. I've been with them for 5 years and this is the worst experience I've ever had with them.

Back Ordered 11/20/2014 at 02:57:49 AM

Order Placed 11/19/2014 at 10:55:30 AM
[Nexus 6  General] marioguillen29:
Same here....
[Nexus 6  General] Alix8821:
I got credited $25 for my overnight shipping AND $48 for the Cyber Monday deal...... Not necessarily bragging tho. Watch me not get my phone until 2015. Hahha.... FML
[Nexus 6  General] Orange_furball:
While I'm in no rush, I called CS to see when I should expect my phone. She said it would be shipping soon, according to the order status on her end.

I ordered about 7 hours ago, if it really does ship soon I will be very disappointed in T-Mobile.

Oh, and they refuse to change my order from a 64gb to 32gb even though the employee just typed the wrong info.
[Nexus 6  General] s10shane:
I'm jelly lol :eek:
[Nexus 6  General] ericsignals:
I've got 2 orders in limbo...64 gb nexus 6 via tmo and a tylt vu order via tylt ....hopefully something comes by Christmas. Probably the charger with my luck :(
[Nexus 6  General] Alix8821:
I got my Tylt Charger, 2 Cruzerlite cases and 2 dbrand skins... NO Phone. Hahha. FML.
[Nexus 6  General] Bataga:
Added my details! Thanks
[Nexus 6  General] chipstien:
Added my details to the spreadsheet too.
[Nexus 6  General] Alix8821:
Guess I'll just go **** myself.....
[Nexus 6  General] Orange_furball:
[emoji17]

And T-Mobile has no response to any of this?
[Nexus 6  General] s10shane:
lmfao same here :highfive:
[Nexus 6  General] spudkinks:
Maybe the spreadsheet should be posted in its own thread. It might see more traffic from people with device in hand, instead of a thread for those still waiting. Just a thought
[Nexus 6  General] simplyTravis:
I have been thinking about ordering a Nexus 6 but didn't want to be tied down to a 6 to 8 week backorder for a 64GB version. as was told to me when I asked how long the backorder was. I saw on Twitter the other day that Google had some in stock. Well on Cyber Monday when I saw that deal I saw it said it would ship in around 5 days on the website so I hopped on that thing like a starving jaguar pounces on a delightfully plump capybara. I noticed something was up after I received multiple emails from T-mobile about my recent purchase...then they sent duplicates of these. Up to 14 per email.

I contacted T-Mobile via chat and they confirmed something is up with their system and they are updating it currently. Then I looked in and they have it loaded to charge me the full price without the 48 dollar discount. They started looking in to that when I had to go. I'll be contacting them tomorrow.

Now I've received multiple messages. One saying my order is being processed and I'll receive a tracking # once it ships. THen one thanking me for my order and that I'll get another message when its shipped. Then another message thanking me for my device upgrade.

Now it says shipping pending as of 12/2. This is driving me crazy. This will be my first Nexus phone. I've owned android since the old G1 and have moved up the ranks from G1 > Mytouch Slide > G2 > Note 2. The lack of updates to the Note 2, which is a very capable phone, has pushed me straight to the Nexus. I'm hoping all this mess is worth it.
[Nexus 6  General] dems86:
Mess...what mess??? You ordered 4 days ago and it sounds like it already shipped for you, or is about to (which is in line with what others said about stock set aside for cyber monday...I've never seen a shipping pending or the word ship period, hah). You should have a **** eating grin on your face after reading all of our posts about ordering in the middle of the night on the 19th, lol
[Nexus 6  General] simplyTravis:
(if this is a double post, sorry...seems like quick reply didn't work)

Haha, I get what you are saying dem. I'm still pretty sure that I won't be getting one for 6-8 weeks if this week has been any indication of what should happen. Delays have kinda been my thing right now. A 3 day car repair from being rear ended has taken 3 weeks. I've been notified on a denial of a workers comp claim after 4 months of asking for information. So...if those two things are any indication then my phone will come in some time next June and somebody will have taken a **** in the box and set it on fire. But sorry about the random aside.

I hate to see this tremendous screw-up happening with T-Mobile affecting everyone. This launch has been a blemish on everyone involved from Google to the carriers. T-mobile unfortunately has just screwed it up a couple more steps. I jumped off of Verizon about 10 years ago after they gave consistently bad customer service. I'm hoping this isn't a sign of things to come for T-Mobile. I have a feeling its growing pains though now that they are getting more customers.
[Nexus 6  General] HappilyUnstable:
I signed up just to add my name to the list when I found the thread.

Order history

Back Ordered 11/20/2014 at 02:57:11 AM

Order Placed 11/19/2014 at 09:24:54 AM

No holds on the card, no communication, nothing... Thinking about canceling the order and switching carriers.
[Nexus 6  General] Jfree3000:
Signed up as well, T-Mobile owes us big time for this bs.
[Nexus 6  General] egavas61:
Just added my info to the spreadsheet.
[Nexus 6  General] S-C:
Order History - Pending Shipping 12/02/2014 at 01:37:47 PM

called CS and was told i have an estimated delivery of 12/10

Did i win?
[Nexus 6  General] HumpDdumpD:
I know exactly the feeling, been having one of those years myself.

32gb ordered 11/26 backordered 11/27. Card was charged 12/2. Still in backorder status as of now though.
[Nexus 6  General] sightx:
added my info to the spreadsheet. God I hope my phone ships soon this is awful.
[Nexus 6  General] ajsmsg78:
I ordered my 64gb at 9:25am EST on the 19th and I got a CC charge on Monday which shows as Pending in my bank account but still no tracking # or anything else. I added myself to the list also.
[Nexus 6  General] sightx:
Just got off chat with T-mobile, they are still saying that orders are going out as they receive them. I am going to call them saturday. This crap is insane. I wouldn't mind if it they were actually going in order because then I would actually have my phone by now.
[Nexus 6  General] va2azerik:
Just added my info to the spreadsheet.
[Nexus 6  General] AnotherAndroidKid:
Unfortunately I didn't notice a charge pending until yesterday morning. Same time I got shipping text message from TMo and same time phone was already on truck for delivery all 24 hours after tracking number generated.

Just my case, with paid for next day delivery, but the notification process is just as broken as the order fulfillment issues.

I also received many emails about shipping, a charge, etc last night after i'd gotten the unit and it was activated.
[Nexus 6  General] Alix8821:
This **** makes this whole process EVEN WORSE... I could get home & have the phone at my front door, no charges or anything. OR I could get charged, and phone takes forever to ship/arrive...

So I still have to check bank everyday. Check front door every time I get home.... Absolutely ridiculous.
[Nexus 6  General] hamburglar13:
I ordered a 32gb nexus on Monday and it is out for delivery today. I had previously ordered an iPhone 6 plus and waited over six weeks before canceling that order. When I saw on T-Mobiles website that there was a possible delay on the 64gb I decided to avoid it and I'm glad I did after seeing the wait times. 32gb is enough for me considering I stream most media and don't play a lot games.
[Nexus 6  General] Cruznec:
Ordered on Monday . Pending Shipping on 12/01/2014 at 11:41:01 AM . Had a chat with CS,told me EST Delivery is on 12/16/14. Upgrade phone. :(
[Nexus 6  General] javacody:
I ordered a 64GB on 11/25, showed pending shipping until 12/2, then went into backordered status. I ordered a 32GB on 11/24 and received it in two days. I tried to switch when I realized they were out of stock on the 64GB but they told me that I would probably have to refuse delivery or send it back. Then the asshats told me that a pending shipping status meant it wasn't on backorder. So I didn't cancel.

I've spoken to 5 different TMobile reps in 8 days. And I got a different answer from every damn one of them. The last one thanked me for being a customer for 6 years. I felt like telling her to eat it.
[Nexus 6  General] Alix8821:
Pretty much....
[Nexus 6  General] javacody:
Make that contacted 6 times in 8 days:
[Nexus 6  General] lorloff:
Good to see the data start reflecting the idiocy of the orders in the spreadsheet. People ordering later getting shipments before people ordering earlier. This should add fuel to the fire of us yelling at TMO to get this fixed.
[Nexus 6  General] phekno:
I created a new thread here. Hopefully it doesn't get shut down!
[Nexus 6  General] Jantley:
Are you serious?! I ordered a 32gb in-store on the 29th, got my charged (pending) transaction finally on the 3rd and STILL no tracking info from T-mobile, but this gives me hope. A new hope. Star Wars.
[Nexus 6  General] dcbenson49:
Added my info to the list.
[Nexus 6  General] Disconn3ct:
I got the cyber monday deal as well but they credited it immediately (maybe because it was jump and I had to pay to hit half) and told me to be sure to send the full month bill instead of the new $50-lower bill.
[Nexus 6  General] verusevo:
Honestly shouldn't we be screaming at Motorola/Google about this. They seem to keep indicating that its a supply problem not so much as a shipping problem. Which I readily believe as this seems to happen with every nexus launch. I truly believe they don't want people owning this phone as their main handset. They want this to be a phone for developers to play with and sort out their bugs. I mean think about it. They already gimp the phone with a limited amount of internal only storage. They constantly switch who develops their nexus line. Larger storage option is always hardest to come by. Multiple launches later same old problems. They basically don't want to be ina situation like Microsoft with its Surface line. Google is a services company and if they start competing with their own handset partners then it will leave then less incentive to promote Google products. Samsung is already working on is Tizen OS. As apples main handset competitor carrying Google OS they don't want to puss them off and branch out on their own similar to how Samsung did with apple. I mean the Nexus 6 competes with the Note 4 almost Spec for spec. While Samsung profits are dropping why would Google give them a reason to be even more frustrated by competing with them directly. I don't think it's a coincidence that the phone everyone seems to want is the one nobody can get their hands on. I'm not taking from a supply and demand standpoint. This is some deliberate ish.
[Nexus 6  General] sithdroid2187:
Except that what most of us are complaining about is that we ordered our devices early in the morning on 11/19. People who ordered many hours or a day or two after us have received their devices before us. This is not indicative of a supply issue but an order processing issue.
[Nexus 6  General] jaggrey:
So I just checked my bank account and the T-Mobile charge dropped off; it's no longer there. So guess I'm not getting my phone anytime soon. Makes me wonder why the charge came thru in the first place earlier this week.
[Nexus 6  General] Jantley:
Which model did you order? And how long ago?
[Nexus 6  General] gotsoot:
The vortex goes earlier than that, I ordered 10/18 at 10:43 PST... Nothing yet. I added my info to the spreadsheet yesterday, but I don't see it now. I'll add it again.

Someone should go through this thread and at least enter in the order/ship dates and times for the ones we know of that shipped (as reported earlier in this thread). Those lucky bastards are probably forgetting all about us now.
[Nexus 6  General] Amac1222:
Just got off the phone w/ a CSR at Tmo. Asked about the new supply system they have. She looked it up and said there's no ETA for my device which means I may never get the phone. I was very nice and very courteous and she gave me a courtesy credit of $20. I've now had my $24.99 overnight shipping credited, the $48 cyber Monday deal credited, and this $20 courtesy credit.

I basically have no bill this month and I'm going to be happy to wait but I'm still upset at the whole process and how a large chunk of us have been skipped over. She also verified they carry different stock for store vs online orders which is also very disconcerting but I believe we already knew this information. Basically going to sit back and wait with my $93 in credits.

Just remember folks, the CSRs don't write the rule book, they only enforce it and do the best they can to make us happy. I've learned that while being a CSR, the best way to get what you want done with another company is to be nice to the CSR unless they aren't being fair. I don't think T-Mobile is being fair but the CSRs are certainly not at fault and there is no reason to be angry with them.
[Nexus 6  General] jaggrey:
64gb JUMP Ordered 11/19 at 9am PST, backordered at 2:55am 11/20, charged appeared Monday or Tuesday of this week and was gone this morning.
[Nexus 6  General] phekno:
It looks like someone hid a bunch of rows in the spreadsheet. I'm trying to figure out how to un-hide them, but not having much luck yet. If anyone knows how to do that, go for it.

EDIT: Never mind, it looks like there was a filter applied.

EDIT2: I screwed up the spreadsheet a little and undid some of the things other people put in place, so which ever one of you spreadsheet wizards did all that magic earlier, maybe do that again. I should clarify that I didn't remove or delete any of the data.
[Nexus 6  General] felito6985:
Just added my info to the list.. Here's hoping we get our devices before the new year..
[Nexus 6  General] casbar12:
In case anyone missed it [MENTION=4504155]askd[/MENTION]es gave quite a response last night. He did make one very good point. What we are doing here is helping to make

everyone

that ordered a 64gb Nexus 6 feel that they are entitled to receiving their phone in a timely manner. Please remember that the issue here is that people that ordered during the early launch time frame may have been missed somehow while others that placed orders later are receiving their phones. We should all know by now (or at least have an idea) that Google/Motorola are having some kind of manufacturing issue. The only reason we are upset with T-mobile is that they have not been forthcoming with accurate information as to why some people were "accidentally" skipped over. That is it.

I do believe that T-Mobile is attempting to correct any errors on their part. We should be as patient as possible and collect any information that will help us build an understanding of what may have happened if for nothing else to help T-Mobile resolve this situation.
[Nexus 6  General] Bataga:
Has anyone ELSE yelled at the CSR to STOP SAYING THANK YOU? I couldn't take it anymore.
[Nexus 6  General] phekno:
That is not, nor was it ever the intent of starting this spreadsheet. I started it to collect data to show T-Mobile that they have skipped people over, whether it was intentional or not is irrelevant. I don't believe that

everyone

who ordered a 64GB is entitled to have it materialize in their hands the second they order it.

And, yes, they should be more forthcoming about the screw up. When did they know about it? What are they doing to fix it? What is the ETA as to when it will be fixed? If anything, I'd say I'm entitled to that information, as a paying customer.

EDIT: This response from [MENTION=4504155]askd[/MENTION]es just makes me incredibly angry. He's just placating us. "Hey, shut the **** up, guys, we're working on it."
[Nexus 6  General] verusevo:
In store vs online stock has no relevance to most of us. The majority of us are complaining about 64gb orders which aren't available in store. It's an online exclusive.
[Nexus 6  General] rlh445:
Well...yea, he is. What do you guys honestly want T-Mobile to do? They aren't the manufacturers and they really have no control over whatever the heck Motorola is doing with all of their logistic issues. They've been hearing the gnashing of teeth since the phone launched and they're all doing their best to help. They're not giving us answers not because they don't want to but because they don't HAVE any answers.

This happened to me when I ordered the Nexus 7 (2013) through GPS. Weeks and weeks went by and I didn't get my device but I didn't continually call and harass poor customer service....they didn't do it and we shouldn't be yelling at them.

They DO need to be held somewhat accountable and by that I mean people should be getting a LOT of discounts, maybe have their phone bill paid for by T-Mobile, things like that. Remember guys, they are people too.
[Nexus 6  General] jjhiza:
No its not. I ordered mine in my local store, and just got it two days ago.

Sent from my 64GB MB Nexus 6
[Nexus 6  General] verusevo:
P.S. they picked one hell of a time to shut down their stateside Motorola manufacturing plant

---------- Post added at 12:36 PM ---------- Previous post was at 12:32 PM ----------

Yea but this isn't best buy. It's not shipping to the store then they ship it to you. Ordering it in store is essentially like ordering online
[Nexus 6  General] casbar12:
Well I am certainly not siding with T-Mobile but I am beginning to understand that there is nothing anyone can do anymore. I think the spreadsheet is a great way to gain statistics on whether or not T-Mobile made a mistake and to keep track of whether this mistake will be ongoing. They need to put our orders on top of the stack for sure.

As far as hounding them about the orders, I think it's over. They aren't budging. They aren't confirming error on their part (yet). They aren't giving us anything but the same canned responses. I guess we will get our devices when they ship. If anyone has a another idea that could actually result in getting our phones earlier I am all in, but what?
[Nexus 6  General] 20degrees:
It seems that [MENTION=4504155]askd[/MENTION]es is getting irritated by the people on twitter. He didn't care before when there were only a few complaining. Maybe he should've looked into the problem sooner.

N6
[Nexus 6  General] josephmgaffney:
They do have control over their own logistics, which is the root of the problem for me.

They have done nothing to help in that regard, and that is why I am agitated. Every comment from Des is trying to sidestep the issue.
[Nexus 6  General] sithdroid2187:
So, if it is true that T-Mo ships on Tues and Fri, some of us will hopefully see activity on our CC / Bank accounts indicating that our devices are going out. I hope one of them is mine.

---------- Post added at 11:47 AM ---------- Previous post was at 11:46 AM ----------

I do believe that some people reading this thread aren't making that connection. They think our issue is that the device is back ordered. Silly people.