yashsingh1/xdaforums huggingface dataset:
[Xperia Z3 Compact General] demon_xxi:
Where can I get the plan for at least 79? Can I get in in USA for phone I got from Clove?

I'm willing to pay for the plan as soon as it has accidental damage coverage. This is better than going with 3rd party warranty coverage.
[Xperia Z3 Compact General] demon_xxi:
Fond here http://store.sony.com/gsi/webstore/...le-Phones-Protection-PLUS-Standalone-Warranty

It says $59.99 + tax I assume.

Will check tomorrow if I can get it for the phone that already went to the service.

Really had no idea that sony has these extra plans for phones.

From my previous experience I had AHD warranty for 3yrs for my laptop from Sony Japan and they easily fixed all issues with shipment around the week even when there was a disaster going in Japan few years back. Japan service worked like a clock. They would also fix issues that I did not report. Just to replace components with fresh ones.
[Xperia Z3 Compact General] bilboa1:
U guys are complaining because it took a week to get a phone not warranted in the usa to be fixed for free.... Try samsung or any unlocked, non apple phone and youll beg to go back to sony.

Oh and apple makes you pay for out of warranty repairs anyway. Like cracked screens.
[Xperia Z3 Compact General] wind0zer:
The biggest joke is the screen cracked by itself. What's this Sony?
[Xperia Z3 Compact General] Fwosh:
i had the back glass crack by itself here in the uk, sony repaired the device for free under warranty.1 week turn around time.
[Xperia Z3 Compact General] Cronis:
Just as a heads up, most decent credit cards give you an additional year of warrenty (on items costing up to $500) on purchases made with the card. This includes SonyRewards, which also provides 90 days accidental damage protection on purchases up to $500.
[Xperia Z3 Compact General] TwoStroker37:
When I had a Samsung S4 Active I sent it twice for warranty repair. 2 weeks was normal turn around. Quit complaining.
[Xperia Z3 Compact General] demon_xxi:
Just to cool down the drama I see a UPS notification today that my phone is coming home.

I still think that 3 weeks is too much for screen repair. It takes less than a hour to replace it.

It would be ok if I have to wait 3 weeks for TV or Vacuum cleaner but its hard to survive without daily driver as a phone.

Good that I have dozens phones at home to use as a replacement, most people don't. I'm just saying that this is the way for Sony to loose customers.

For most it is better to go to Apple Store, PAY and get it fixed asap than look for a replacement phone, PAY for shipment and wait ... IMHO

Where Sony could improve even with current approach is bring more transparency and feedback. They have not notified me about receiving the phone nor about the backorder delays.

The simplest check my RMA status page would help a lot. I guess it is much more expensive to have staff answering phone calls and chat about RMA status. And all they can say - in progress or yes/no received.

The other way to improve is to start using quality glass and make more durable back for the phones :)

Meanwhile I started considering LG G2 or Nexus5 as a possible alternative. They are pretty old but still excellent phones. Also fragile though but less.
[Xperia Z3 Compact General] Bobbeh84:
I feel your pain. I dropped my z3 compact here in the uk and cracked my screen. I sent it off to Sony mobile repair company in the uk and they said that it would take 14 days to come back. They quoted me £97.30 for the repair which is ok I guess, I mean i did drop it. After about a week thee website said that they had diagnosed the phone and it needed a new screen (genius) but that part was out of stock. What kind of repair service doesn't have replacement screens in stock, nice one Sony, how is this your official repairer?

I then found out that I had phone insurance through my work and for £50 I could get a new phone. So I decided to contact the repairer to cancel my repair and get my broken phone back. Despite ringing the repairer numerous times they wouldn't send it back even though every time I spoke to them they said it was in the process of being done. After 10 days I decided to contact Sony customer support and to be fair to them they got it sorted and had my phone back 4 days later. So i get a new z3 compact from my insurance company, and guess what the new phone's battery is ****ed. It drains like 25% every three hours and cant make it through a single day. So I'm back onto Sony and they say it needs to go off for repair. Yep, brilliant so i can wait another 10 days for you to tell me you don't have any parts in stock. So frustrating.
[Xperia Z3 Compact General] Fwosh:
Blimey mate that's rough
[Xperia Z3 Compact General] CAL7:
Similar story here. Unexplained glass spider web cracks. Bought it in the UK, so I'm really grateful Sony USA is repairing it. But... they are charging me $62. Look, I'm fair and surely my story, although true, that the glass broke spontaneously is suspicious. But given the reports here, and total lack of external damage, it would have been nice for them to repair under warranty.

The unacceptable part is the delay. I'm at four weeks and counting with zero communication from Sony. Like the OP, I figured the only possible course was to buy a new phone and eBay the repaired unit; so I'm not overly inconvenienced. But this is going to be one EXPENSIVE repair when everything is counted.

How much better for the customer if Sony would do an advanced exchange (i.e. cross ship a replacement unit)???
[Xperia Z3 Compact General] pipspeak:
Can you buy Sony's AHD warranty for a phone purchased through another (Sony Authorized) retailer?
[Xperia Z3 Compact General] mohlsen8:
i mentioned earlier in thread, i imported my z3c and sony usa was nice enough to repair. they even turned it around in about a week and a half.. which was awesome. but they sent it back without a SIM tray, essentially making it useless as a phone. i'm at 2 and a half weeks now in this SIM tray ordeal. it wouldn't have been so bad if this was all part of the original repair or something, but they literally removed this tray from the phone and sent it back to me, and without this tray, i can't put a SIM card in it. you would think they could just drop another one in the mail. i've been calling and emailing daily and they seem to be happy brushing me off as best as possible. my issue has been "escalated" for a week or two now, they just keep telling me someone will get back to me in 24-48 hours. i don't know what to do. definitely has tarnished my opinion considering this is my first sony smartphone, and it's now been out of commission longer than i was able to use it.

lately i'm actually considering ordering a z3c from their website, taking the sim tray from it, and returning it and claiming stupidity if they'd call me on it, because f*ck them. just not sure if there's a restocking fee or not. that's the point i've reached now, which is kind of sad because i don't want to be that person.
[Xperia Z3 Compact General] demon_xxi:
As I understand yes but you have to do it the same day or something like that. Its not mentioned on the website through. I've spent lots of time on then phone but Sony reps could hardlly explain how that warranty applies.
[Xperia Z3 Compact General] CAL7:
I just bought the 2-year ESP from Sony USA, but I'm actually not sure what I've purchased. It was $59.99 plus sales tax. Here are the anomalies that make me wonder:

1. I told then I bought it from the UK, but that was fine. Really?

2. I questioned what value to use (under $500 or over) because I bought it denominated in GBP, with an approximate exchange rate of $492. Even though the Sony USA price is over $500, they were fine with me valuing it under $500. Really?

3. I've purchased three Xperia devices in the past year: Z1 Compact, Z2 Tablet, and the Z3 Compact I'm trying to cover under this ESP. They never asked me to identify which product is being covered (I mentioned the Z3C verbally, but never was asked for a product code, s/n, IMEI, etc.). I queried the rep hard on this, but he insisted it would cover the Z3C because their system would link to it by purchase date and price. But since I bought it through a retail channel at an approximate exchange-cake price, how can they really determine that? The only Xperia I purchased direct was the Z2T, and I've got a suspicion they are going to link to that product. The confirmation email, despite his assurances otherwise, gives no specification of the product.

4. At first, he told me AHD coverage would not be included since I was buying the ESP after the fact. But, he checked and came back to say it would be. Again, nothing in the order confirmation email.

Somehow, I think I'll have problems if the time comes to make a claim. I'll be checking with Sony USA when they open Monday, but I'm interested in comments here. Thanks for listening!
[Xperia Z3 Compact General] maddie01:
I have had a good experience as far as Sony honoring the warranty but it took forever, 4 weeks for replacement. The SIM card slot went bad on a ZL model, less than a year old. Sony sent me a new unit. So. I was very happy but I had to keep on them and send multiple emails and phone calls. After 4 weeks I did get a completely new unit. My complements to Sony on that but it took a long time.. I have since purchased Z1 Compact and Z3 Compact. No issues so far....

They don't seem to know how crucial customer loyalty is these days. I gave them another chance because of the replacement. How they handle these claims is so critical to getting repeat customers.
[Xperia Z3 Compact General] jdiddy_ub:
I purchased the 2 year ADH protection warranty from a Sony store in NYC. I got the plan 2 weeks after i bought the phone. I purchased both at the same store so they linked it to the original receipt. If i had done this at 2 different places (nevermind purchasing them in separate countries) i would be a little worried as well. My advice would be to keep everything you have pertaining to the phone and the warranty and perhaps they will honor it if you have all the proper documentation. If an error was made, it would be on their end for telling you that it was covered. Even if the phone shouldn't have been protected, it should be small apples to them to fix an error that a customer service rep made and not the customer.
[Xperia Z3 Compact General] lenteenes:
Buddy,thank for your information..
[Xperia Z3 Compact General] shoguevara:
Same 3 weeks for microUSB/microSD cover... I really don't like their sense of humor =(
[Xperia Z3 Compact General] MO3iusONE:
I bought my z3c off amazon and bought a Sony protection plan. The screen ended up shattering and I called Sony, they sent me a replacement (probably a refurbished one) and I sent them my broken one.. It actually went pretty smoothly although this was about a year ago.
[Xperia Z3 Compact General] DjowBr:
My Z3c get a touch-screen panel problem, after about 20 days i've got a brand new phone from repair center
[Xperia Z3 Compact General] CAL7:
Interesting. Is that Sony USA?

I had a digitizer partial failure that I couldn't tolerate any longer, so I contacted Sony's extended warranty people and was told they couldn't fix or replace a Z3C; so they sent me a decent cash settlement. Then, Sony repair fixed it promptly, i.e. about 3 weeks.
[Xperia Z3 Compact General] DjowBr:
Its from Brazil, half of my digitizer stoped working
[Xperia Z3 Compact General] AznDud333:
very much agree with this thread

while my screen never broke, my headphone jack did twice, took a month for sony to tell me the problem is in my head to another month of them doing that again, then they finally decide to just give me a new one, second time around it broke i just took it up to myself to order stuff off witrigs and fix it myself, jesus.
[Xperia Z3 Compact General] cyphomatic:
Back screen broke by itself, after 2 weeks repair, I got what looks like a brand new phone. Complete new chassis and screen (noticably less blue), emei checked out, probably the same internals. Well happy with after service.
[General Questions and Answers] THE Leader Galaxy:
Hi, can you tell me if the SGS5 Xperience ROM for s duos is going to get an update to fix bugs and fix the multiWindow settings

:confused:
[Moto X Q&A] alexluz:
Hi there,

I believe I'm not the only one who tried to connect a bluetooth keyboard to the moto x. After a lot of research I found that it is just as easy as connecting a bluetooth device. The problem is that the Apple Keyboard doesn't work.

(since it is my first time, xda doesn't allow me to put images, so here are the links

imgur. com/v0Py8CR,5uCefZo

imgur. com/v0Py8CR,5uCefZo#1

Here you can see that the keyboard is seen by the phone, and I can pair it by typing the numbers on the keyboard. But after it is paired, and even though it is checked as input device I get no answer from the keyboard when I try to type.

I'd be really happy if anyone had a solution for this.

this is my first time posting here, so I hope that I am posting in the right section.
[Moto X Q&A] dtg7:
Ooh it looks like you might have walked into a hornet's nest, a touchy issue that has been around a while and is yet to be resolved. See here: https://code.google.com/p/android/issues/detail?id=58202 and here: http://code.google.com/p/android/issues/detail?id=62740 and here: http://android.stackexchange.com/qu...ple-bluetooth-keyboard-paired-but-not-working

Be sure to search for a better solution, and I hope someone else can shed some light on the issue, but I see only these options currently:

1) wait for Android 5.0 Lollipop, it might fix the issue. Shouldn't be too long a wait either.

2) if you have root or you can root, you can try using this app, no idea if it does anything: https://play.google.com/store/apps/details?id=com.heightdev.ganhou&hl=en

3) the answer presented in the stackexchange link i mentioned above. unfortunately the solution there is getting a different version Apple keyboard hardware.

good luck.
[Moto X Q&A] alexluz:
Yes, I saw that and it made me really sad. I tried here already knowing about that with hope that someone had a solution.

But thank you anyway.

TLDR: only the 2011 Apple Wireless Keyboard has this problem, and without a solution (until now).
[Xperia Z2 Q&A, Help & Troubleshooting] bjorn96:
Hello, me again.

Newly installed CM11 on my device. Now when my battery is drained, I wanted to charge it. When I shut down my phone and plugged in the charger, it reboots into system. :confused:

Have I done something wrong, or is it just a bug in CM11??

Hope for a clearing answer. :fingers-crossed:
[Xperia Z2 Q&A, Help & Troubleshooting] Envious_Data:
I dont think CM11 includes a charging mode

Cm11 charges very fast compared to stock anyways so its best to charge the phone, leave it idle
[G Pad 8.3 Q&A, Help & Troubleshooting] WKD622:
Hi,

I just want to unlock bootloader on my g pad and flash custom rom. I did this many times on Nexus devices, also sony.

I installed sdk, next Google drivers and my tablet is detected by computer as adb interface.

But when I type command - adb reboot bootlader

Tablet just reboots. I'm not able to get into fastboot. Plz help. It's v500 version. My software version is v50020d.

Earlier I didn't know that LG locks bootloader and I tried many times to flash custom recovery. One time I had made a mistake and using flashify - I flashed twrp for v510. But LG support tool helped me to repair it. Probably it flashed stock with full wipe becsuse I lost data so everything should be fine now but as You can see - it isn't...

HTC One M8
[G Pad 8.3 Q&A, Help & Troubleshooting] WKD622:
Also command adb reboot oem-unlock only reboots it

HTC One M8
[G Pad 8.3 Q&A, Help & Troubleshooting] muiriddin:
The v500 has a locked bootloader. You need to root first and then install a older aboot and recovery in order to flash roms. This device like the g2 uses loki to bypass the lg lock.
[G Pad 8.3 Q&A, Help & Troubleshooting] WKD622:
Ok. I've already rooted my device but every time I try to flash twrp using "loki" method I end with screen like this...

HTC One M8
[G Pad 8.3 Q&A, Help & Troubleshooting] muiriddin:
Okay, so that message providing you wait a bit and see twrp start, means that you have successfully bypassed the locked bootloader...

If it freezes there and nothing happens that would be something different... The second sentence reads differently if Loki has bypassed things. The screen above seems to indicate that Loki is not successfully bypassing (hence my edits to this post) it should say something different in the second line if Loki is successful. My tablet is at home right now so I can't take a picture of a working Loki bypass...

A successful bypass should say something like: Device unlock so boot success!
[G Pad 8.3 Q&A, Help & Troubleshooting] WKD622:
After this screen twrp turns on.

Edit

Okey... Maybe I've done something wrong. Could you tell me how to flash this recovery in points?

I'm not very familiar with LG...

HTC One M8
[G Pad 8.3 Q&A, Help & Troubleshooting] muiriddin:
Excellent, then you have successfully installed twrp and you can get into twrp recovery. Next do a backup to an sdcard (if you have one), download a rom to that card and install it...

---

Does TWRP start can you get into it?
[G Pad 8.3 Q&A, Help & Troubleshooting] WKD622:
I had also done this and flash cm but nothing changed.

Maybe this screen was a result of flashing twrp using flashify.

Yesterday I flashed stock so now I want to begin this process one more time :P. Could You tell me how to do it?

HTC One M8
[G Pad 8.3 Q&A, Help & Troubleshooting] WKD622:
----

Yes. But now it come to my mind that this problem with booting was a result of twrp for v510 flashed using flashify and next Loki method. Because maybe at the end twrp was for v500 and it worked but I wasn't able to flash anything because it "thought" that I'm using v510. But next i delete line in updater-script connected with authorization and as a result I flashed cm for my v500 but this boot screen didn't changed.

So as you know next thing I've done was flashing stock and now I want to start from beginnig without problems :).

Could you tell me how? :/

HTC One M8
[G Pad 8.3 Q&A, Help & Troubleshooting] muiriddin:
Okay, my process from a fresh install of 4.4.2 is:

make sure to download everything you need before you start this process and read through it carefully...

1. Root device using stumproot, thread located here:

http://xdaforums.com/lg-g3/orig-development/root-stump-root-lg-g3-sprint-verizon-t2850906

Other root approaches potentially will work as well, I use stump since it also works on my phone...

2. Download and use step 3 from idioterror's thread here:

http://xdaforums.com/showthread.php?t=2698267

You will need to modify his batch file to properly work the details for that are in the thread, the download by itself will not work without changing a line in the batch file (if I recall from memory find the query for 50010b and change it to 50010d.)

If that worked the batch file ends with an attempt to reboot into recovery. Unplug the cable after the batch file sends the reboot command so the adb reboot recovery command can properly complete and get you into recovery...

if the tablet boots back into stock try another adb reboot recovery manually(or use flashify to reboot into recovery), again unplug once the reboot starts.

If that does not get you into TWRP but instead gets you into stock recovery you need to do the steps in idioterror's batch file manually go here for details:

http://xdaforums.com/showpost.php?p=56707177&postcount=15

(be really careful with the dd comands if you do this a mistype with them will be very dangerous)).

Once you have this working recovery you need to decide which base you are going to use with your tablet, the 4.2.2. base (for AOSP based roms) or the 4.4.2 base (for recent stock based roms). The recoveries for the 4.2.2. and 4.4.2 are different see the details in this thread:

http://xdaforums.com/showthread.php?t=2551499

You can run AOSP based roms on the 4.4.2 firmware but you will typically need to flash a 4.4.2 replacement kernel like redkernel or mani... See the proper threads in the development section...

If you are going to run AOSP based roms with the standard kernel skip to 3b...

3a. I am running a 4.4.2 firmware base and a redkernel on lollipop myself, make sure to install the latest 2.8.0 recovery for the 4.4.2 firmware base... You can now flash stock based roms, or AOSP roms with a 4.4.2 capable kernel do not do step 3b for stock based roms...

3b. Install the 4.2.2. base (will actually install a different recovery partition and aboot partition, however it will get your firmware back to 4.2.2. which is what almost all of the AOSP roms expect...) thread and download details here:

http://xdaforums.com/showthread.php?t=2719411

That download is huge and takes a while to flash, don't panic, but make sure that the MD5's match since a failed flash for that one can brick the tablet...

4. Enjoy your rooted and rommable tablet!
[G Pad 8.3 Q&A, Help & Troubleshooting] WKD622:
You need to know that yesterday back to stock was my second one. 1st time few days ago I edited script as You wrote here form v50020b to d and it didn't boot to recovery. The same result was when it comes to booting to recovery using app like flashify.

So unfortunately I need to do it with the hardest way :(. I will try. It will be very nice experience.

I belong to crx team as a (very) novice member so I hope Cr3pt will help me looking at instruction You wrote for me if something goes wrong.

Thanks a lot. Probably everything will be okey but there is an option that I will be back here with more questions. :E

Thanks a lot. :)

HTC One M8
[G Pad 8.3 Q&A, Help & Troubleshooting] muiriddin:
Does it boot into the stock recovery instead with two really strange errors?
[G Pad 8.3 Q&A, Help & Troubleshooting] WKD622:
HTC One M8
[G Pad 8.3 Q&A, Help & Troubleshooting] muiriddin:
Yeah, idioterror's script is failing, when I had that happen I had to manually do what was in the batch file via an adb shell. I can't write those instructions until later tonight (assuming my little girl sleeps tonight that is)...

Something has changed which causes his script to fail that I haven't tracked down yet (there is a thread on this somewhere in the LG GPAD forums)... It is either the newest LG drivers, or a newer adb.exe install or something that is conflicting with idioterror's script... his approach still works, you just have to manually do it...

One additional thing, when I manually did it, I had already installed busybox so I did not use his tools (dd etc) I used the ones that I had already installed (I use the BusyBox Pro from Stericson in the play store for this, his free version should also work).