yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] va2azerik:
in the 11/19 to 11/25 2am. limbo status

I have the same situation as you. ordered as an upgrade to my nexus 4 to a nexus 6 64GB on 11/19/14 around 4am then the status changed to 11/25/14 2am with no other information and no charge on my bank statement. I wonder how much longer we will actually have to wait. I am really considering the Note edge at this point. I know I am not waiting 6 - 8 weeks though.
[Nexus 6  General] vvveith:
order changed to shipped?

My order changed to shipped, no text message, no tracking info. Nothing at ups.

Just received tracking number ? from t mo.
[Nexus 6  General] Bataga:
We're gonna get a batch of "rushed" phones with flaws, lol.
[Nexus 6  General] lordhamster:
Has your card been charged?
[Nexus 6  General] vvveith:
Yes, and I agree with the first post on this page that we'll be getting flawed phones. I mean really, if google's own site says not available and motorola the same, where did these come from? Perhaps we'll get lucky.
[Nexus 6  General] va2azerik:
Damn , mine still is in a pending status. At least you have some movement on your order. I hope you get it soon. Thanks for the update, keep us posted.
[Nexus 6  General] josephmgaffney:
Google and Moto don't share inventory with T-Mobile. Motorola has to provide to T-Mobile, so they are going to have batches dedicated to T-Mobile just like they would AT&T, Sprint, or Google for that matter.
[Nexus 6  General] lordhamster:
I don't think that premise makes sense. Presumably the carriers bought huge batches of phones. It makes sense that Google and Moto would prioritize their biggest customer's orders (carriers) over their own direct sales channel.
[Nexus 6  General] ChronoShot:
Man, if I had so much as a charge on my card I would be dancing in the streets.

What's worse, today is my birthday. I was really hoping it would ship :(
[Nexus 6  General] Amac1222:
Happy Birthday! Don't get your hopes up (I hate to say that). Yesterday was my birthday and I had the same hopes. Then I came here and saw others have their cards charged, checked my bank, no dice. Maybe your birthday will be better than mine though! Wishful thinking, I know.
[Nexus 6  General] LReyes66:
So I got a letter in the mail concerning the jump plan coverage.

So it says that my phone isn't eligible for mechanical/electrical protection, you know the $5 fee to get a replacement. How come?

Sent from my Nexus 6
[Nexus 6  General] josephmgaffney:
Happy birthday!
[Nexus 6  General] casbar12:
What a huge surprise. That whole twitter escalation fiasco was bullsh*t too. They took all my info and then sent me the same response in the middle of the night about not having any information on my order other than it is backordered and they have no idea when it will be shipped.
[Nexus 6  General] eep2378:
https://drive.google.com/file/d/0B075Tc6fPdRveE5wRU5lYWMzOEE/preview
[Nexus 6  General] joshua.justice:
That list has been disputed many times. We'll only find out for sure on Wednesday.
[Nexus 6  General] Master Ramy:
Camera please!! Full res, low light shots, maybe taken by Note 4 and Nexus 6, for comparison?
[Nexus 6  General] dluxx06:
Quick question. I am on Verizon. If I go to T-mobile will I be able to buy it at the full price and use it on my network? Or do they have some policy that they can only sell it to T-mobile customers.
[Nexus 6  General] msal:
How does the (blue) phone feel when compared to the the black Nexus 5?

What really is the color of the trim?

Camera performance?

Screen comparisons with iPhone 6 Plus and Galaxy Note 4?

That is all, thanks!
[Nexus 6  General] Cheater912:
Nobody knows yet.

Nobody knows yet. What kind of comparison? Size comparison images have been posted.
[Nexus 6  General] msal:
Sorry I should have specified. I meant display comparisons. Like brightness levels, outdoor visibility (if possible), saturation, etc.
[Nexus 6  General] verusevo:
So I'm hoping it won't be a sold out in minutes type of deal but my question is. When the phone goes live at 3am (eastern here) as a jump customer should i go to the phone page and add it to cart or should I go through the phones tab in my account and click on my jump upgrade button or does it matter? I know it sounds nit-picky but after the 99$ Dell Venue and the 199$ nexus 9 fiasco it's safe to assume every second counts in trying to aquire a new product online.
[Nexus 6  General] sway40:
Good news on tmobile site...Both 32 and 64gb cost the same!!! Bad news, its a car payment.

Nexus 6 - Midnight Blue - 32GB

Google Nexus 6 - Midnight Blue - 32GB

( reviews)

Notify me

+$416.67 per month for 24 months*

Total Cost $9,999.99

LEARN MORE

0% APR On Approved Credit for well-qualified buyer. Qualifying rate plan reqd; Mail-in rebate card may be available. Device loan balance due on service cancellation.

Nexus 6 - Midnight Blue - 64GB

Google Nexus 6 - Midnight Blue - 64GB

( reviews)

Notify me

+$416.67 per month for 24 months*

Total Cost $9,999.99

LEARN MORE

0% APR On Approved Credit for well-qualified buyer. Qualifying rate plan reqd; Mail-in rebate card may be available. Device loan balance due on service cancellation.
[Nexus 6  General] BossJ:
pretty sure you're wrong with this.. Not sure why you posted this...
[Nexus 6  General] ambichetan:
Whaaaaaat?
[Nexus 6  General] sway40:
Obviously a joke bro, that's what's on the site which is prob being updated. Sad I had to explain this.

tappin from my htc m8
[Nexus 6  General] dkotoric:
very sad indeed
[Nexus 6  General] Joshnor713:
These are very serious times folks, no joking allowed :)
[Nexus 6  General] bikeryder007:
Quick question for a T-mo rep. I have been with T-mobile for like 10 years. Our account is under my wife's name. If I walk into the store with a Nexus 6, will I be able to buy it if I pay in full? I know in the past, I actually had to have my wife with me to upgrade which is why I just buy my nexus phones on the play store. ;)
[Nexus 6  General] PaisanNYC:
Have your wife call 611 today and add you as an authorized user.
[Nexus 6  General] ggreenwood334:
When I bought my m8. I was an authorizes user but they still had to have my aunt sign something. They called and made arrangements for her to come sign another day. And last week I bought my wife a z3. They didn't need to have her sign anything. Lol
[Nexus 6  General] BigRick10:
As an authorized user you're allowed to upgrade phones on the account without having the main account holder there. That becomes available 6 months after the account was opened. Most reps don't know that so they will either do it or not at all. Things you're not allowed to do is add or take away features on lines. Also adding or cancelling lines. The main account holder could add a memo to the account that a certain authorized user can have full access to the account.
[Nexus 6  General] Sisyphus306:
Anyone know at what time stores would get the phones today if they were to receive them for tomorrow?
[Nexus 6  General] Illrigger:
Whatever time FedEx/UPS/DHL/Whoever delivers them to the local store. Going to vary widely depending on the area.

And they will likely be delivered today, not tomorrow, to most stores.
[Nexus 6  General] phekno:
Yeah, me too, even after I DM'd them calling them out for not serving orders in "first come, first served" order. What a crock of sh*t.
[Nexus 6  General] sithdroid2187:
I should be getting a call today regarding the research that went into why my device hasn't shipped yet. Hopefully I get some good news.
[Nexus 6  General] casbar12:
Let us know how it goes but something tells me we already know what to expect from that call. Probably sounds something like:

Assheads.
[Nexus 6  General] sithdroid2187:
Possible, this is their highest level of support regarding orders.
[Nexus 6  General] casbar12:
I was on their supposed escalation list. They contacted me and researched my order. Turned out to be the BS A-team.
[Nexus 6  General] nlua:
I just received a text message my order was cancelled.... I'm f****** pissed!
[Nexus 6  General] josephmgaffney:
We were "escalated" right back to regular support. Total waste of time.
[Nexus 6  General] casbar12:
Please tell me this was because you canceled it?
[Nexus 6  General] josephmgaffney:
... wait what?
[Nexus 6  General] nlua:
I called Monday asking for my cyber Monday deal and they told me I had to cancel which i reluctantly said ok but didn't reorder because I called back 15 mins later saying I won't accept the lies a was told and want my order reinstated and my freaking credit! They said all was done and taken care of come 2 days later now this BS!
[Nexus 6  General] casbar12:
Sorry to hear but seriously, you cyber monday people were playing with fire.
[Nexus 6  General] 20degrees:
Agreed. One of the reasons I didn't even bother.
[Nexus 6  General] verusevo:
This is ridiculous. There's got to be some way to make this more publicly visible. I mean this thread and another on reddit are the only ones talking about it. Can we take our quarrel with tmobile toa tech site or something?
[Nexus 6  General] agonzalez1010:
Found some in Chicago

I managed to score a 32Gb blue at the T-Mobile store inside Bricktown Mall. They told yesterday they had more. Good luck for those trying to get it. it is frustrating.
[Nexus 6  General] jjhiza:
Finally got my 64GB MB today... As promised, I'll be sending out a complaint about this arduous process on behalf of everyone here, and I'll be linking this thread in my email. Hopefully all of you guys get your devices soon.
[Nexus 6  General] phekno:
Congrats. Tell the world of us...
[Nexus 6  General] Alix8821:
NEVER Forget what you've seen here....
[Nexus 6  General] trkee:
I submitted a tip to TechCrunch hoping they would write an article on it. I am hoping TMobile will change their procedures (or adapt some) so we don't have to deal with this in the future.
[Nexus 6  General] casbar12:
Ok. Looks like I have 10 days to over a month or more of a wait left. I wanted an estimate and I got it. Sucks.
[Nexus 6  General] jspookss:
Its happening!!!!!! I just got my shipping notification from T-Slowble!!

64GB

Ordered 11/19 10am
[Nexus 6  General] vladthedog:
was it a jump upgrade? Your ordered a few hours after me and I still haven't heard anything... I was kinda hoping I would hear something today! :)
[Nexus 6  General] typeon3g:
I too am curious as I was one of the midnight orders as well. 12:10:24 on the 19th to be exact, and I paid in full... Guess next time I'll jump. lol
[Nexus 6  General] jspookss:
Yes it was a Jump upgrade from my G2.

I hope you get a confirmation as well! Im so pumped now!
[Nexus 6  General] SoCmodder:
Don't think it will help much. Still nothing here. Jump at 5:45 server time on the 19th.
[Nexus 6  General] blaksmyth:
Still waiting for my shipping notification or something, pending charge was on there yesterday so hopefully something soon. I was not a jump order just a new customer ordered 11/19 around 9am est.
[Nexus 6  General] typeon3g:
Sadly because I tried to order as soon as it was on the site I wasn't allowed to jump or EIP the phone. The website wouldn't let me. lol server time for my order would have been 00:10:24, it's just depressing is all....
[Nexus 6  General] Alix8821:
So not only was his friend able to order a 64gb.... BUT, even after waiting however long for delivery, THEN shipping it from NY to Japan, this dude STILL got his nexus 6 BEFORE us?! Who ordered on 11/19?!?!

UNBELIEVABLE

Obv he didn't order through tmobile, but you get my point....
[Nexus 6  General] gwstmar:
Just got my order shipped text from T-Mobile at 1:15pm CST. 64 gb ordred on the 19th at 10am. Not a jump customer, just went in to the store and upgraded. I was one of the people who's card was changed last night.
[Nexus 6  General] egavas61:
Well, I have my email and tracking number from Tool-Mobile finally after 2 weeks.. Best of luck getting your phones guys!
[Nexus 6  General] sithdroid2187:
I am getting really fracking pi$$ed right now. Congrats to all who are receiving their shipping notices.
[Nexus 6  General] s10shane:
I am also waiting for my shipping notification as well. My card got charged yesterday. It still shows Back Ordered. lol I used jump and I ordered 11/19/2014 at 10:55 AM Pacific Time.
[Nexus 6  General] jcallina:
Argh, 64G Jump upgrade ordered 7:07am Eastern on the 19th, still backordered.
[Nexus 6  General] josephmgaffney:
Is there anyone out there who has received their order, which was placed later in the morning on the 19th, willing to share their order number with T-Mobile via twitter? Or to me to send to T-Mobile?

It seems I've gotten some attention on the matter, and would appreciate it if you could share.

To include most of us that were skipped, let's call it any time after 8am EST / 5am PST.
[Nexus 6  General] ChronoShot:
Congrats to those with tracking numbers.

I think if I don't get one by morning, I'm canceling. Maybe I'll look into hopping over to Verizon and the Droid Turbo...
[Nexus 6  General] sithdroid2187:
I think I will be making another phone call today. I am going to keep hounding these people until something gets fixed.
[Nexus 6  General] Prod1702:
What des did on Twitter does nothing. I was on the list and ordered with jump at 545am pst on the 19th and still haven't gotten anything after the backorder msg on the 20th. T-Mobile is doing nothing right now to make this better. It seems that almost all orders before a time point in the morning of the 19th are just being skipped. I plan to give it 1 more day before I go to my district manger for my area with T-Mobile. Not sure what if anything that will do for us but I will try.
[Nexus 6  General] lordhamster:
Anyone getting their credit cards pinged any day other than Tuesday? Are those of us with no CC activity yesterday SOL till next week?
[Nexus 6  General] Prod1702:
Post this on Twitter to [MENTION=259357]Tmobile[/MENTION]help and [MENTION=4504155]askd[/MENTION]es. Tell them it wasn't fixed it.

---------- Post added at 02:59 PM ---------- Previous post was at 02:58 PM ----------

I wouldn't be surprised if we were.
[Nexus 6  General] ChronoShot:
Yes. It's becoming clear that Wednesday is their day to send out shipments, at least when it comes to the 64GB Nexus 6.

If you don't at least have a charge on your card by now, 95% chance you're screwed until next week. And so on, and so on.
[Nexus 6  General] Jfree3000:
Last four on order number 8569, Order Placed 11/19/2014 at 06:49:53 AM, Back Ordered 11/20/2014 at 02:56:10 AM.

If anyone needs to add that to a list. :crying:
[Nexus 6  General] derekr44:
/tappingdesk
[Nexus 6  General] phekno:
Same here. No charge on the credit card and no new information. Still backordered.
[Nexus 6  General] josephmgaffney:
This has nothing to do with des.
[Nexus 6  General] sithdroid2187:
Yeah, all des did was try to blow sunshine up our a$$es.
[Nexus 6  General] Prod1702:
so then who does it have to deal with?
[Nexus 6  General] SoCmodder:
He's the senior product manager at T-Mobile. This has everything to do with him. This is his job...
[Nexus 6  General] Jsunn:
Congrats to you...

I ordered before you and nothing...

64 GB ordered online non-jump at 10:21pm on the 18th...

-J
[Nexus 6  General] sithdroid2187:
A job he seems incapable of doing correctly. The only thing he seems good at is bs'ing.
[Nexus 6  General] rolling56:
Got my shipping/tracking number today!!!! yaaa so was 2 weeks to get mine........
[Nexus 6  General] Prod1702:
whats your order info?
[Nexus 6  General] rolling56:
64GB model

Order history

Order Shipped 12/03/2014 at 10:28:18 AM

Back Ordered 11/20/2014 at 02:56:51 AM

Order Placed 11/19/2014 at 08:34:57 AM
[Nexus 6  General] derekr44:
Mine is right around there. So is my buddy's, who was charged last night.
[Nexus 6  General] trkee:
======================================================

I received my tracking number text message today at 11:50am PST.
[Nexus 6  General] ChronoShot:
Among those who got their phone shipped today (or have a charge on their account), how many of you used JUMP?
[Nexus 6  General] rolling56:
I used Jump and placed my order at one of the local stores. I also used the store address to have it shipped to as no one is home at my house during the day so i can go pick it up there.

64GB model

Order history

Order Shipped 12/03/2014 at 10:28:18 AM

Back Ordered 11/20/2014 at 02:56:51 AM

Order Placed 11/19/2014 at 08:34:57 AM
[Nexus 6  General] Prod1702:
so it may seem like store orders are getting put before web orders. Since everyone before 8 or so pst did a online order.
[Nexus 6  General] gotsoot:
You're not alone. Here is my history:

Placed EIP order for 64GB at 10:43 PST, next day shipping.

During the night, order status went to "backordered" but the order history showed "pending shipping 11/18."

Five days pass by, order status still says "backordered," but order history changed to "BackOrder 11/24/14 at 2:02:27 AM"

Has stayed that way ever since, no UPS notification or charge to my account for the tax or shipping.
[Nexus 6  General] Bataga:
That's several hours after me and I still have no clue when I'll get mine.
[Nexus 6  General] HigherSensation:
64GB model

Jump

Last 4 Order Number: 8347

Order history

Order Placed 11/19/2014 at 06:10:05 AM

Back Ordered 11/20/2014 at 02:56:01 AM

Current Status:

No Updates/Charge on Card/Tracking Info

Still in limbo....
[Nexus 6  General] rolling56:
My card was charged yesterday so he might get his shipped. Has he looked lately?
[Nexus 6  General] derekr44:
I'm in the same boat. Ordered 11/19 and latest backorder info was updated on 11/25.

---------- Post added at 03:00 PM ---------- Previous post was at 03:00 PM ----------

He has, no ship notification yet.
[Nexus 6  General] gwstmar:
Mine isn't a jump.
[Nexus 6  General] burch:
Mine is a T-Mobile JUMP upgrade, ordered online.

Current status is backordered, however my card was charged yesterday (12/2)

Back Ordered 11/20/2014 at 02:58:09 AM

Order Placed 11/19/2014 at 11:35:14 AM
[Nexus 6  General] Jsunn:
This is my exact scenario. My backorder was updated to the same time as yours.
[Nexus 6  General] ScientificOne:
Seems like a lot of those who were back ordered to 11/20 are getting shipping notifications...those of us with later dates are probably going to have to wait another week....
[Nexus 6  General] egavas61:
Mine was a Jump order placed 11/19 @ 10:30am pst. Shipped today.
[Nexus 6  General] Jfardis:
Same here too!

Ordered 11/19 @ 2:10 am pst backorder changed to 11/25 backorder
[Nexus 6  General] Prod1702:
There is still a big group that ordered in the morning of the 19th (myself) and the late night on the 18th that have yet to get any shipping info.
[Nexus 6  General] ChronoShot:
He's talking about the backorder status.

For example, I ordered on the 19th, but my order status said "Pending Shipping" until 11/25 when it was changed to "Backordered."
[Nexus 6  General] ScientificOne:
What does your backorder date say? Those that are posting they've received shipping notices all have backorder dates of 11/20....I placed my order on the 19th as well but my backorder date is 11/25...
[Nexus 6  General] casbar12:
I got Des to talk and I am choosing to read between the lines on this one. My guess is shipped in up to a month or more.

And I also got another DM from these champions where they make the mistake of using the term "first come first served" again.
[Nexus 6  General] lordhamster:
Fascinating observation.

The backorder date may be our best window into which "batches" are being sent out when.
[Nexus 6  General] phekno:
I have a backorder date of 11/20 @ 2:56AM. Still no shipping info. Still backordered. JUMP order placed at 6AM PST 11/19.
[Nexus 6  General] sithdroid2187:
I have a back order date of 11/20, but nothing for me yet.
[Nexus 6  General] trkee:
JUMP

Google Nexus 6 - Midnight Blue - 64GB

Order Placed 11/19/2014 at 08:15:30 AM

Back Ordered 11/20/2014 at 02:56:43 AM

UPS Expedited Next Day

Tracking text received 12/3/2014 11:50AM PST
[Nexus 6  General] derekr44:
Half Life 3 confirmed
[Nexus 6  General] phekno:
This made me laugh waaayyyy more than it should have.
[Nexus 6  General] Jfree3000:
Not true, I did a store order and I have didly squat regarding my phone status.
[Nexus 6  General] Prod1702:
yes but you did a store order after the 8am pst group. stores weren't open yet before that time really. Thats why all of us did online orders. Most of us that should of got it by now seems to have done orders before 8am pst. I could be wrong but that is what it seems to far.
[Nexus 6  General] vvveith:
mine said 11/25

As I stated in several of my previous post, I ordered 11/19, went to backordered 11/25. Got tracking notice today.
[Nexus 6  General] josephmgaffney:
This was a separate followup, not from [MENTION=4504155]askd[/MENTION]es' "escalation".

---------- Post added at 06:47 PM ---------- Previous post was at 06:45 PM ----------

He is not who contacted me, and his "escalation" by his own admission was meaningless. That is why I said it has nothing to do with [MENTION=4504155]askd[/MENTION]es. It wasn't a result of that so called escalation.
[Nexus 6  General] Prod1702:
who are you going through for escalation? Is it something Care is telling you or something different?
[Nexus 6  General] josephmgaffney:
Care.

I've been regularly pestering them all (@askdes, [MENTION=3373379]JohnLeger[/MENTION]e (though not now with his mother's passing), etc) on all social media I can, calling them out on the botched ordering process constantly, repeating the orders placed after mine that have shipped and been delivered. So they asked for references.
[Nexus 6  General] Prod1702:
I see
[Nexus 6  General] josephmgaffney:
http://i.imgur.com/yTrjVBN.png
[Nexus 6  General] Prod1702:
goodluck I am sure all of us would like to see how this goes.
[Nexus 6  General] josephmgaffney:
Me too!

I just need some friendly folks to give up their order numbers :)
[Nexus 6  General] badpanda:
I ordered on 11/19/2014 at 9:00 AM ET. Nexus 6, 64 GB Jump Upgrade. Just yesterday morning my card was charged and today at 4PM ET got my shipping notification with a tracking number. I also paid for the next day air so is scheduled for delivery by tomorrow 12/4/2014 evening. what a ride! worst experience and wait ever for a device I really hope it was worth the wait.... I really wish to you all the best of luck and that you get your long waited device this week.
[Nexus 6  General] jaggrey:
Has anyone that had their cards charged yesterday not received a tracking notice yet?
[Nexus 6  General] Prod1702:
did you do it in store or online?
[Nexus 6  General] rolling56:
ha congrats and same here. Be prepared for many PM's :rolleyes:
[Nexus 6  General] lordhamster:
Well there goes the 11/20 backorder date as being an indictor of shipping order theory....
[Nexus 6  General] Prod1702:
I still think it is based on time. It seems like anyone who ordered after around 8am pst have had theirs shipped, or they have started to have them shipped. Maybe they are going backwards in the list not forwards. :)
[Nexus 6  General] josephmgaffney:
Backwards does seem to describe how they've handled this whole process...
[Nexus 6  General] Skripka:
I prefer the word "stupid"
[Nexus 6  General] Alix8821:
So no one has been charged & then shipping notification before the last day or so? Is the Wednesday only theory legit?

Don't get me wrong, OBV this entire process has been a **** show, but at this point, couldn't anything happen? Haha
[Nexus 6  General] josephmgaffney:
Also an accurate description unfortunately.
[Nexus 6  General] lordhamster:
It does seem like some SQL programmer at TMO got sort asc and desc confused.
[Nexus 6  General] sithdroid2187:
It seems more like the SQL programmer performed a SELECT * FROM dbo.orders WHERE orderdatetime NOT BETWEEN 2014-11-19 00:00:00 and 2014-11-19 08:00:00
[Nexus 6  General] dcbenson49:
Got the charge yesterday and i havent gotten a shipping notice yet.
[Nexus 6  General] id10terrordfw:
No, I think it is their order fulfillment manager...