yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] djj624:
I ordered my 64 on 11/24. On this past saturday I called tmo to check on my backorder status, when I called they said they can see no order for me even though on the web site it showed my order with the order dates and the backorder status. Anyway since they screwed up my order I placed another order but a 32gb this time I got free overnight shipping for being unconvinced and received the phone today. Even though it's the 32gb model it still makes no sense in how they are prioritizing shipping.
[Nexus 6  General] rsf2:
I thought the purpose of the list was to identify skipped 64GB orders by showing by showing any and all unshipped 11/19 64GB orders and shipped later 64GB orders.

Edit: Rephrased for clarity..
[Nexus 6  General] casbar12:
You are absolutely correct. My apologies.
[Nexus 6  General] rsf2:
No worries ;)
[Nexus 6  General] compuguy1088:
In the same boat, but the 64 gb version. Went to backorder status on 12/7. Honestly they should of done FIFO from the start.
[Nexus 6  General] Jantley:
I actually know all this already, I guess I just forgot to mention that T-Mobile hasn't sent me an email saying that my package has shipped. I called the automated customer support and got my tracking number that way., confirming that it had been shipped. The tracking number just isn't working though.
[Nexus 6  General] Bataga:
Called and politely requested that someone provide an answer as to when MY order would be shipped. The rep said the last system update was this morning at 10:00am (est) and that there was still no info provided to T-Mobile regarding the Nexus 6 on the report and that Motorla was the ONLY company that did not update their backorder log today. Jump customer's can cancel and use the Jump within 48 hours to clear the order out of the system. They will cancel the order the same day if you want since it's on backorder.

I'm -> <- close to moving on to the iphone 6+. My brother has it and it's a really nice phone!
[Nexus 6  General] phekno:
I call bull****. I tried to cancel my JUMP order on a Thursday, and by the following Tuesday it was still on my account. At that point, I decided, screw it, I might as well wait, so I cancelled the cancellation request.

A word to the wise, if you cancel a JUMP order, be prepared to wait a very long time to get your JUMP back, if it comes back at all.
[Nexus 6  General] Amac1222:
They told me it could take 7 days and even then I might not be able to Jump! again until it clears their system which essentially means your order would have shipped. It could take a couple weeks, and even then it would probably ship to you and you'd have to refuse the order. The whole process is a total cluster ****. I've resigned to just waiting though. I'm 3 wks deep, might as well wait another 3-5 weeks.
[Nexus 6  General] phekno:
My thoughts, exactly.
[Nexus 6  General] Mandrakefu12:
I placed my order on 11/19 (added to the list)...

Back Ordered 11/20/2014 at 02:55:42 AM

Order Placed 11/19/2014 at 04:19:49 AM

Emailed the 2 addresses provided in the thread and contacted chat support today. They credited me a total of $130 but still provided no date....
[Nexus 6  General] derekr44:
No access to Drive (at work, blocked) so I can't add myself to the waiting spreadsheet.

Ordered 11/19/2014 at 06:53 AM PST

Received four "Thank you for your order" emails in quick succession on 11/20/2014

BackOrdered 11/25/2014 at 02:00:42 AM

Not a single word since.
[Nexus 6  General] PaisanNYC:
LoL You use a video quoting an Edward Norton movie?
[Nexus 6  General] jibb3r:
How did you get a $130 credit?! Smooth move! :good:

I added my information to the spreadsheet.

Contacted T-Mobile on Facebook and Twitter today. Both of them pretty much told me it would be 6-8 weeks, sorry about your luck.
[Nexus 6  General] Wallcrawler:
If TMo is sticking to a solid 6-8 weeks for shipping from date of order, then I'm thinking I'm just going to tell TMo to stick it and keep the 64GB MB I ordered from GPS on 12/1 which has a known ship date of 12/17. Was hoping that TMo would somehow ship first, but it doesn't seem that way and they, apparently, have no idea and no ability to give a solid estimate.
[Nexus 6  General] ericsignals:
Was contacted by the executive team and I can say I truly believe them when they say they are shipping devices as soon as the get them and have no idea when things will be shipped. I'm now wondering if the problem stems with Motorola and T-Mobile is just staying quiet to keep stock coming instead of throwing them under the bus.

T-Mobile had to push the launch back a week and I'd wager Motorola is still not fulfilling orders timely. It feels like they get 2 shipments a week and have no idea how many they are getting...hence no timeframes..regardless how far up the chain you ask.
[Nexus 6  General] josephmgaffney:
Except T-Mobile also botched the orders, with early orders not being shipped and later orders being delivered. That has nothing to do with Motorola and everything to do with T-Mobile. Low inventory availability happens, but the early orders that haven't shipped are still an open issue.
[Nexus 6  General] rolling56:
Here go get one of these http://phandroid.com/2014/12/08/nexus-6-us-cellular-blue-white-32gb-64gb/
[Nexus 6  General] ericsignals:
I totally agree. Early orders should ship first. I was just referencing the lack of information we are all getting. You would think after 3 weeks they'd have an idea of how many they get in and how many orders they have. They should be able to give the roughest of estimates but that hasn't been the case.
[Nexus 6  General] Alix8821:
6 weeks FROM 11/19 is Dec 31.... **** THAT
[Nexus 6  General] jjhiza:
I already have my phone, and I still haven't gotten an email from T-Mobile to tell me my device has shipped, lol. I checked the website, and as soon as I saw a tracking number, I gave up on T-Mo, and switched my focus to UPS. That's probably your best bet.
[Nexus 6  General] Iboschi:
Um, yeah! I would say it's pretty appropriate in this instance.

Exactly, It still boggles my mind how people can weigh in on this discussion without picking up on those details.
[Nexus 6  General] rolling56:
It goes by credit good, fair, or poor and if you had late monthly payments... not by when you ordered it. I posted it awhile back in this thread.
[Nexus 6  General] Iboschi:
It's simply not the case, as we've seen, been told, and read. For one, some of us paid OUTRIGHT and have outstanding credit (myself in this instance), and am still waiting. You're the only person backing that theory as far as I'm aware, and when you respond with "customer service told me". We've all had customer service tell us a LOT conflicting of things, myself included, and you're the only espousing that particular set of criteria.
[Nexus 6  General] rolling56:
Well the spreadsheet sucks because it has no meaning so see ya............here's some cheese.
[Nexus 6  General] Alix8821:
Right..................................
[Nexus 6  General] mahst68:
Wanted to try the US Cellular Deal but...

I wanted to give trying to go through US Cellular a whirl but alast I'm not in one of their service areas... supposedly they have white & blue 64 & 32GB... don't know about the shipping because I never got that far in the order... I assume that you might be able to trick someone over the phone to ship to my address but it seems to much work... could try to pay outright which is $730 but no one knows yet if it is SIM Locked... Hopefully someone takes the leap and finds out... might just take the $30 not to wait for my TMO one I have coming... already have the 32GB but I know it is not enough space... anyone in a US Cellular area that can go to a store and see if they will let you do a SIM swap to see???:good:
[Nexus 6  General] uzfresh:
I have excellent credit, also I paid in full when I ordered. I ordered at 12:14am PST on 11/19. Not a peep from TMO.
[Nexus 6  General] HumpDdumpD:
That has got to be some of the weakest/ laziest trolling I've seen in a while...
[Nexus 6  General] Prod1702:
this is not ture at all. I have done a lot of orders for people with bad credit with tmobile and they always get it in order. [MENTION=4504155]askd[/MENTION]es has already said there was a problem with the ordering system. This shows that it is not credit based.
[Nexus 6  General] josephmgaffney:
And thats a hot load of crap, like I said the last time you posted. My credit is impeccable, I've been with T-Mobile for a few years, never missed a payment, and you were told some bs to get you off the phone.
[Nexus 6  General] sithdroid2187:
Well, tomorrow should be a big day for some. Hopefully some of us early orders will see a bit on our accounts tomorrow.
[Nexus 6  General] Prod1702:
as long as t-mobile got their shipment. Watch they got nothing. :)
[Nexus 6  General] phekno:
110% incorrect. T-Mobile has all but admitted that they screwed up. Not only that, but I'm not the first one to say that I have excellent credit and have never missed a payment so that's just not true.

There's a reason everyone ignored your previous post...

Really? Because, I'm pretty sure it's managed to track all of the *****ing in this thread (mine included) and gotten the attention of people on Twitter, Reddit, and in T-Mobile.

EDIT: I was being a dumbass...
[Nexus 6  General] Omar1c:
Oh my haha
[Nexus 6  General] phekno:
Yeah, well, that probably wasn't the best choice of words or whatever. Trolls are trolls and sometimes, I need to learn to not feed them...
[Nexus 6  General] Ywalme:
phekno, I had my info in the spreadsheet but is not there anymore. There's some heavy editing going

on right now (I guess is you,) so I don't want to add it myself.

Here it is, in case you want to put it back in again:

64GB MB - Web Upgrade/EIP - Ordered 11/19 at 3.30am PST, backordered on 11/25 at 2am - No ETA.
[Nexus 6  General] Omar1c:
Nah man your good , I liked the ending .
[Nexus 6  General] mahst68:
Add me to the list

Although i haven't had my order for my 64GB out there as long as most of you, I got resistance on getting the Cyber Monday Deal with the same argument for the CSR on the phone of "We can give you the credit, but you will have to cancel and go to the end of the line...." B.S. Being that I already have a 32GB, I can wait for the 64GB but I think the "bullying" they did to most over the phone that had pending orders was unscrupulous... I had to argue to get the $48 off of my 32GB as well, but when I said I would not hesitate to get a return label from the person, send mine back and re-order, plus comment on it via facebook & twitter, magically I got my $48 credited to my EIP for my 32GB. So if there is still a "list" of people that have been shafted one way or another with the 64GB orders please add my info below and let me know if you need anything, can't seem to find the list attachment post or whatever to add myself so sorry in advance....

64GB - Add a Line - JUMP! EIP - Ordered on 11/28 at 5:00pm PST, Order Status: Being Processed (Hasn't changed since 11/28), Never got Cyber Monday Credit for this Order.

Like I said, I can feel for everyone that ordered it a week or more before myself and still have nothing to show for it... but I think the "jerking around" that TMO has done with info on our orders and how poorly their CSR's have been trained to handle it is more jerking than a 1990's porno movie with starring Peter North....:eek:
[Nexus 6  General] phekno:
I have done very little editing to the spreadsheet. I deleted one row, where there was a "username" but no other info. I sorted everything by order date/time once, but that was about it. I think, early on, I did remove some filter that someone had added, but in retrospect, I think that was for the better.

The unfortunate thing, here, is that it's an open spreadsheet. I know, at one point, there were almost 150 rows in the spreadsheet, and now I see that there are only about 140, so it looks like there has been some heavy editing and deleting. I'm not sure why. I guess different people have different ideas as to how the data should be viewed. TBH, the original idea was to get everyone's 64GB order data put in one place, hopefully, with some evidence that some later orders had gone out sooner than some earlier orders. From the data we had this morning, it was pretty evident to me, anyway, that this was the case (although, it's

really

clear that the 64GB, in general is hard to find).

EDIT: The structure of the spreadsheet was pretty drastically changed today. I don't know who did it, and I don't know why it was done. I don't think the current layout is particularly useful or relevant. Sorting by order date/time is the way it should probably have been done from the beginning. The model, order type, and order method shouldn't be the 2nd, 3rd, and 4th columns. I'm fine with the color coding, but I don't know why anyone would delete any data.
[Nexus 6  General] jcallina:
I was deleted too. Looks like between 5 or 6 pm? Hoping it was just a mistake. I'll add myself back in once I'm fairly confident things have calmed down.
[Nexus 6  General] Iboschi:
Copy the spreadsheet pls? Preserve the data. Trolls be loose in the building!

Edit: I made a copy, others should do likewise, we worked hard to build it.
[Nexus 6  General] katamari201:
T-mobile is absolutely culpable for a screwed up ordering system. This is not unique to the Nexus 6. Duplicate orders and mysterious cancellations. Customer cancellations that never go through. Constant backorder status whether a device is in stock or not. Zero shipping information sent or delayed info sent after the phone has already shipped or arrived. i've experienced all these in the past. I didn't care because they were cheap phones for family members, but now they are screwing up my own personal phone that I have been waiting weeks to get and was one of the first to order.

You should not cut them any slack. They are deliberately NOT telling you anything, not admitting to any fault, not telling their reps anything (or their reps are trained to not say anything, especially if it makes their company look bad), and giving most people the run around. I don't care if some obscure account on twitter or an exec email to an indivdual gets sent. There is no public acknowledgement and most people who are not reading 100+ page threads are completely left in the dark.

Honestly if it wasn't for people's *****ing, the backorder for early buyers of the 64GB version could go on indefinitely and they would never bother to fix it until everyone ultimately cancelled their orders voluntarily. If you need this type of goading and persuasion, then you are deliberately being deceptive.

Motorola has absolutely nothing to do with how the devices are handled once they reach T-mobile.
[Nexus 6  General] typeon3g:
To those of us still waiting....

To all of my Nov 18th - 19th friends I hope that today brings you credit card charges and shipping notifications!

Let's hope that at least some of us are taken care of today. I still have hope that we'll get our phones by Christmas. lol
[Nexus 6  General] va2azerik:
Now that was a very positive statement, I like it! I hope I get my order soon too. I did receive a call from the office of the president. I got my cyber Monday credit plus $50 for my troubles. I was told that I should have my phone before 12/22/14 just like everyone else. The wait continues but hopefully we will see some movement in the next 2 days.
[Nexus 6  General] Alix8821:
I got next day, got my fees waved for both shipping and Cyber Monday....

Not bragging, that's actually got me nervous. Haha But all I want is shipping confirmation. That's all I've ever wanted, So I know it's REAL, and on its way

T-Mobile better look out. Got a new job. Might just use that first paycheck on phone from Moto or GPS.

Wanted white anyways Haha
[Nexus 6  General] jcallina:
Just added my name back to the spreadsheet. Looking through the revisions now. Yesterday at 5pm eastern there were 154 records in the spreadsheet. After that someone removed entries and now it is 142.

I wish Google docs worked more like a source repo and you could make changes and request them to be accepted by an authoritative source. Can't tell if this was malice or accident.
[Nexus 6  General] maconsultant:
It was T-Mobile...! They are trying to brush this under the rug.!

Sent from another Nexus..

5...
[Nexus 6  General] casbar12:
The "order status change" elves didn't hit my account last night. Anyone get any change or a text?
[Nexus 6  General] rsf2:
Here, here! Thanks for the positive thoughts and well wishes.
[Nexus 6  General] Dan37tz:
Yay, looks like UPS lost my 64GB Nexus 6.

:crying::crying::crying::crying::crying:

[IMG="UPS lost Nexus 6"]http://dl-1.va.us.xda-developers.com/3/0/5/5/6/7/3/Screen_Shot_2014-12-09_at_8.02.57_AM.png?key=JK2yoDK2gZucICsjJWGv8Q&ts=1418141409[/IMG]
[Nexus 6  General] Iboschi:
That hurts. Condolences! :crying:
[Nexus 6  General] sithdroid2187:
Not yet, but when I looked at posts from last Tues. when people started noticing hits on their cards / bank accounts, it wasn't until later in the day.
[Nexus 6  General] casbar12:
Keep your head up. It's a very busy time of year for UPS. It could still show up. I had a package lost a few weeks ago. I complained until I received a replacement order and then a week later the original order showed up too.
[Nexus 6  General] nlua:
Sorry to hear that! I hope they get that fixed before end of day. I just started to think maybe there is a UPS worker that has a pending backorder decided to get his early lol! [emoji38]
[Nexus 6  General] Amac1222:
I feel like people reported it showing up after 3 pm EST previously. We may still have a few hours before we see any real action.
[Nexus 6  General] josephmgaffney:
I was deleted, which I find interesting. Adding it back in now.
[Nexus 6  General] jcallina:
Some happy go lucky editor keeps sorting the spreadsheet by name. I assume they don't know about search on the spreadsheet. Now that the dates and times are broken out I am having a hard time doing multiple column sort to return it to the way it was. Anyone know how to multi column sort while maintaining row integrity?
[Nexus 6  General] slosrtnick:
So, i finally gave in and cancelled my order for a 64 gb. I traded one of my Nexus 5 yesterday straight trade for a Moto X 2014 and it is good enough for me until next year. Couldn't wait any longer for the Nexus 6...ordered on 11/19 and 8:30am, never shipped...

Nick
[Nexus 6  General] phekno:
How did you trade a N5 for a Moto X 2014? Does T-Mobile have the Moto X in store?
[Nexus 6  General] slosrtnick:
I actaully found someone on craigslist with a Moto X 2014 that wanted to trade. So I traded. Had to pay $40 to unlock it, but still a good phone, and now I can use it on any GSM network.

Nick
[Nexus 6  General] maconsultant:
I'm thinking of canceling as well, I still have 3 phones I can still use. But since i heard they nixed the double tap to wake and now I also heard they nixed a fingerprint reader from the nexus 6 as well it seems there is a new Motorola flagship phone coming for 2015 that may have these features... Just seems this "nexus 6" may just be a stop gap... Time will tell.

Sent from another Nexus..

5...
[Nexus 6  General] zolttt:
I'm going to hold out... I do love my g3 but I want that giant(er) screen. I probably could have gotten away with 32 GB, but too late for that now.
[Nexus 6  General] Amac1222:
I heard in 2016 they will have a fingerprint reader, a 5.4" 4k display, double tap to wake, android 5.5 macaroon, a 21mp camera that shoots in 4k slo-mo, an 8mp ffc, a snapdragon 820, with a 510gpu. Might want to wait for this not yet to be named phone as well.

Obviously, I'm just being facetious but I'm so tired of people waiting for stuff that isn't even announced yet and complaining about the current devices that had something nixed that you wish you could have. If you like what is here now, buy it now. If not, don't. Hell, who knows if phones are even going to be being made in 2015. Maybe by 2015 we'll be talking off of a google glass display that has bone conduction sound and no one will be able to hear you talking out loud. No one knows, that's what is so fun about living in the here and now and buying what is (or in this case is not) easily available to buy.
[Nexus 6  General] maconsultant:
We are all complaining.. Complaining that T-Mobile/Motorola can't get the logistics side correct.

Why would you be tired of people waiting..? Lol, how does that affect you.? I don't wish I could have anything my iPhone 6 has a finger print reader.. My nexus 5 has lollipop.. Maybe you'll be talking off a Google glass display with bone cancer causing conduction..but I don't think I'll be on that band wagon.

@ any rate.. I'll be getting that phone with the fingerprint reader, a 5.4" 4k display, double tap to wake, android 5.5 macaroon, a 21mp camera that shoots in 4k slo-mo, an 8mp ffc, a snapdragon 820, with a 510gpu. In fact I already pre ordered it from T-Mobile..! Because the playstore is already sold out.! Let's see if they can get the shipping right.! Lol

Sent from another Nexus..

5...
[Nexus 6  General] compuguy1088:
And I'm sure there will be a successor to the nexus 6 in some sort of fashion....
[Nexus 6  General] maconsultant:
Totally.. How quick they will release it is really what I'd like know...

Sent from another Nexus..

5...
[Nexus 6  General] dems86:
Sent am email to Executive Response and CCed J. Legere like someone suggested earlier in the threat when I asked about how to contact them.

Well I got a call Saturday (day after emailing) and the lady apologized but still couldn't offer me any real concrete details as to when my order will ship.

On the positive side, she will be calling me every three days to check in with me until everything is finally sorted and my order ships. Hopefully I don't have receive more than a couple more calls from here, haha, because that would mean a lot more waiting.

I had to just ignore this thread and T-Mobile site and CS for a few days and get it out of mind. Now that it's Tuesday though, and this where the action started to happen last week, my short reprieve is over ?
[Nexus 6  General] rsf2:
Sounds like you are working with the same Exec CSR I am, Leanna I believe her name is. She initially called me on Saturday and then again today. No new info what so ever. Not sure I see the point of these calls other then to keep us off of social media. Like you, I just hope this pattern of regular calls doesn't have to repeat for long because of delayed shipping.
[Nexus 6  General] ericsignals:
Pretty quiet in here today..was hoping a bunch of people would be celebrating having gotten some type of positive news if they are shipping stuff on Tuesdays. :(
[Nexus 6  General] typeon3g:
Me too it's a bit on the sad side... I had such high hopes for myself as well. Welcome to the 11/18 - 11/19 vortex I guess. lol
[Nexus 6  General] va2azerik:
6475

I was looking forward to some movement today also:crying:
[Nexus 6  General] maconsultant:
I have some good news...!

I got my case from China.. Oh wait i have no phone to put in the case.... Oh well..

Took 14 days.. Beat my Nexus 6 to my door.
[Nexus 6  General] Iboschi:
We're holding our breaths in anticipation...
[Nexus 6  General] ericsignals:
My tylt black friday order might finally ship this Friday. I have a feeling I'll be in the same boat you're in soon.
[Nexus 6  General] casbar12:
Nothing here yet either. I am hoping it's the guys or girls at the top of the list that bring us home some good news today.
[Nexus 6  General] sithdroid2187:
Nothing yet, but the day is still young.
[Nexus 6  General] maconsultant:
Not that young here on the east coast as its 4:31pm... But i am guessing one should see a charge by now hit your CC if your device is shipping today... If T-mobile is like GPS some people should be getting shipping notifications around 2am or late tonight.
[Nexus 6  General] AdamNCincy:
... thought about cancelling order here as well ... Only reason I'm not is because my Moto X is holding up pretty well and is in prestine condition.

RE: Accessories, mine arrive tomorrow :( :( :( ... I recommend the tempered glass to all you readers out there, it's the best thing you can buy for this!

Anyone know anyone that wants to buy a black 16GB unlocked Moto X? lol