yashsingh1/xdaforums huggingface dataset:
[Philips, Sony, TCL Android TV] tdanielsson:
Hi Vlad

Today I tried again to run the files thats for my tv, only difference now I got no green screen and got update screen instead.

Here is pictures on my tv before I run the files.

[IMG="Xbox One X 4k passed"]https://preview.ibb.co/nzRY0T/IMG_20180623_135645_25.jpg[/IMG]

h**ps://1drv.ms/u/s!AoqvUk8eKXp6l4RulhXhy5BN_Jr6_Q

[IMG="Xbox One X Display and settings"]https://preview.ibb.co/cjh6LT/IMG_20180623_135729_25.jpg[/IMG]

h**ps://1drv.ms/u/s!AoqvUk8eKXp6l4Rz52Da5ps_vggFig

As you can see, I have 4k but no 3D support.

Then i run the files and reconnect all devices and cables after the update is done, I waited around 20 minutes before I reconnect the devices.

Here is pictures after I have run the update.

After update I only get a 640x480 screen on my Xbox One X on auto detection.

[IMG="Xbox One X 640x480"]https://preview.ibb.co/dvgNuo/IMG_20180623_143931_25.jpg[/IMG]

h**ps://1drv.ms/u/s!AoqvUk8eKXp6l4Rw50jK3ADncXM57w

When I do a 4k test, its says the tv dont support 4k.

[IMG="No 4k"]https://preview.ibb.co/cdOffT/IMG_20180623_144002_25.jpg[/IMG]

h**ps://1drv.ms/u/s!AoqvUk8eKXp6l4RxfHXoX6o2EiFqSg

Then I going to manually settings and choose hdmi.

[IMG="Manually settings"]https://preview.ibb.co/fWdrn8/IMG_20180623_144230_25.jpg[/IMG]

h**ps://1drv.ms/u/s!AoqvUk8eKXp6l4RyQ82yBFS9er1p-w

Then I check all boxes and the tv says that its not supporting 4k.

[IMG="4k not supported"]https://preview.ibb.co/g2G0fT/IMG_20180623_144352_25.jpg[/IMG]

h**ps://1drv.ms/u/s!AoqvUk8eKXp6l4R0rJlgL1bOfUCdLw

Then I check those boxes to get 1080p and 3D

[IMG="1080p"]https://preview.ibb.co/m5VRLT/IMG_20180623_145007_25.jpg[/IMG]

h**ps://1drv.ms/u/s!AoqvUk8eKXp6l4R2wxxqwE9seGCvgg

After I apply the settings, I get this screen.

[IMG="Noise tv screen"]https://preview.ibb.co/mi8rn8/IMG_20180623_153739_25.jpg[/IMG]

h**ps://1drv.ms/u/s!AoqvUk8eKXp6l4R3kC8RKgrivjcqEg

When I turn off ultra hd in tv settings, 1080p screen will work on Xbox one X and when I active ultra hd, the noise tv screen comes back.

I also notice this on the youtube app on the tv, when playing some of the content, this will happen and it was before I did the update.

h**ps://1drv.ms/u/s!AoqvUk8eKXp6l4RvtnTEMhcNfX3Vng

h**ps://1drv.ms/u/s!AoqvUk8eKXp6l4RtBc82AUJPbKP-cg

I also notice that the 2D to 3D conversion is gone now in the 3D menu on the tv.

Last time I sent tv to Philips, they fixed so 4k and 3D came back, but I don't know what they did do to fix it, but as I told you before, last time I spoke with them, they wanted me to run the files and 4k disappeared for me and got 4k back after the latest software update.

So do you have any solution to get this fixed and 4k will come back or do I have to wait to next update to get 4k back?.

When you doing this update do you follow the instruction from Philips or do you do it in other way?

Thank you

Sincerely

Thomas
[Philips, Sony, TCL Android TV] MareleVlad:
Hi Thomas,

I have read and seen your pictures. I dont have any 4K issues. The 4K is working as usual for me. The only thing that changed after firmware upgrade was that the TV 3D and HDR capabilities was no longer being recognized by Xbox One. After I have applied those two files all was OK. At least from the detection point of view. The fact that the 3D doesn't work as it should is another story.

I think the only solution for you is to call the phillips service to come to your house and repair the TV. And as they do that, they must show you the procedure and give you the necessary instructions and files for you to be able to do this by yourself in the future. They are obligated, as this problem will appear after every firmware upgrade.

As a personal note, they are lucky that the 3D is still working in 4K. As the 3D functionality is the only thing that is keeping me from not getting a full refund for this piece of ****.

If they will not fix the 3D, I will request my money back before the end of the warranty, there is no question about it.

I have another LG 4K and a Samsung. I never once needed to search forums, unplug the TV from the wall, or wasting my time with beta testing a product I have paid good money for. Both of them just work. No issues. Philips instead is another story. Half of the buttons on my philips remote are for functions that don't work. Picture in picture, voice search option (there is no microphone), 3D menus, are just some few examples. Philips sucks ass. Big time. The are screwing us with our own money, and they are getting away with it.

Cheers,

Vlad
[Philips, Sony, TCL Android TV] Xophile:
Hi again!

Tried some more and the issue remains unfortunately. Sometimes it simply disappeares from casting devices but it is listed under "Linked devices".

If I turn it on it works better for a while.

Any ideas before contacting Philips?
[Philips, Sony, TCL Android TV] ckarv:
I would recommend to raise the issues with Phillips ASAP, as it can take some time to solve (ie get a refund/replacement). I've been discussing with them for 6 months now, being too soft, and trying to help then troubleshoot when I basically know it's a few issue that's still unsolved.
[Philips, Sony, TCL Android TV] Straces:
Hi,

Some information about instalation of apk application on Philips Android TV:

I had Philips 40PFT5501 with Android 5: There is possibility to install apps through unknown sources, but only applications without any permission requiements (Storage, Phone, GPS...), i tested it with HelloWord.apk and one game, it works! If i used app with requiements permission it was not possible.. (Security feature? Bug?) :confused:

After i updated to new Adndroid version 7 (QM164E.0.16.56.3), installations works without problems. Also the system is more stable and finally iam able to connect device with MTP protocol (Android 5 supported only USB Mass Storage)! ;)
[Philips, Sony, TCL Android TV] Toengel:
Hi,

Android TV 8 (Oreo) is coming to Philips TV: https://toengel.net/philipsblog/2018/06/27/philips-2014-2018er-tvs-erhalten-android-tv-8-oreo/

Toengel@Alex
[Philips, Sony, TCL Android TV] MareleVlad:
Hi Alex,

This is good news. Let's hope they will fix the 3D capabilities of the upgraded PUS71xx/R2 TV's with passive 3D tech.

Do you know when will this be delivered? Do you have a time frame for when we will have Android 8 on our TV sets?

Thank you,

Vlad
[Philips, Sony, TCL Android TV] blop135:
hourray, I was asking myself exactly this morning when it would be released :)

Edit: Don't seem to appear in the downloads zone yet
[Philips, Sony, TCL Android TV] MareleVlad:
Look again tomorrow morning :)))) (sarcasm)

Hahahahaha
[Philips, Sony, TCL Android TV] Keitaro_Xp:
F**K!!! 32PFS6402/12 isn't confirmed yet!!!
[Philips, Sony, TCL Android TV] tokk:
Oh not for the qv151e. ?
[Philips, Sony, TCL Android TV] duchian:
xxPUS7150 will have Oreo as well as R2 or only R2 will get it?
[Philips, Sony, TCL Android TV] brigidino:
i believe R1 is dead
[Philips, Sony, TCL Android TV] Toengel:
HI,

7150/R2 will get Oreo... not /12...

R1 is still on version 16.56.3 (Android TV 7.1.2)

Toengel@Alex
[Philips, Sony, TCL Android TV] blop135:
Do you know approximatively when the update will roll out?

Thanks :)
[Philips, Sony, TCL Android TV] Toengel:
HI,

no - it's not even officially announced... I think: after IFA

Toengel@Alex
[Philips, Sony, TCL Android TV] Dovlaa:
I have a 2015 model 55" put6400...what are my options for any type of upgrade...my model is still stuck on Lolipop...can I do anything?
[Philips, Sony, TCL Android TV] Dovlaa:
well that sucks :( guess I'm never buying a philips again
[Philips, Sony, TCL Android TV] brigidino:
You are not lucky, philips made some very bady products with the R1 release, they spent 1 year without any reply to the customers. But later they take much confidence updating the motherboards with R2 and R3.

I 'm pretty much happy with philps now, the ambilight is a plus that nobody will give you.

In your case you are also lucky , a 55 inch tv cost like a premium smartphone that you change every 2 years, it is not like the past that a tv was good for 15 years.
[Philips, Sony, TCL Android TV] pizmak:
Anybody found a way to root these TVs? I would like to remove ads from youtube, lately with youtube 2.x these "in the middle of the video" asd are supper anoying, especially if they are a few minutes long, i need to reach for the remote to skip them.

What i tried was to instal youtube vanced, but that is just the standard touch based version of youtube, not the tv version with remote input. So it was not usable on the tv without a mouse

My tv is 55PUS7181 on the latest software
[Philips, Sony, TCL Android TV] Toengel:
Hi,

HDR10+ Update is now available for 2018 TVs: https://toengel.net/philipsblog/2018/06/29/philips-hdr10-fuer-2018er-tvs-verfuegbar-ab-8xx3/

Toengel@Alex
[Philips, Sony, TCL Android TV] JonnhyAZ:
good morning everyone,

i need some help, I have a 55pfs8109/12 and after an upgrade to the last AND1E it stuck in android recovery mode.

can you guys help me?
[Philips, Sony, TCL Android TV] shakeador:
I have a 55PFH5500 and still on Android 5.1, I guess that this is not going to change. My main concern is that HBO does allow to cast videos directly, I had to buy a Chromecast. Am I the only one with that problem? I send a picture of my problem.

Enviado desde mi Nokia 7 plus mediante Tapatalk
[Philips, Sony, TCL Android TV] tdanielsson:
Hi Vlad

Sorry for a late reply.

I have called Philips support and asked after the files that the service shop installed on my tv last time I sent it in to them, but Philips says that they can't provide me the files . Also they not doing any home visits here, you have to ship the tv to them and wait about 2 weeks to get it back.

Yes, I like 3D too and watch 3D movies, that's why I bought this tv to get 3D, 4k and ambilight, but not so fun when it's not working.

My warranty ended 2 weeks ago and as I already have a dispute with Philips, I think it's still are ok as its Philips side that are doing the delays and not me.

I was thinking to buy a another tv, but its very hard to find a 3D tv those days, only one I found are Panasonic TX-50EX780E, but some reviews says that the 3D are not so good on it, earlier I found a LG tv with 3D, but it was to expensive for me and now its out of stock.

Sincerely

Thomas
[Philips, Sony, TCL Android TV] MareleVlad:
Hi,

This is the problem. The technology is the best with passive 3D and you can't find any other TV on the market now with passive 3D and 4k.

It is sad to see that because of lazy programming we have trouble with the 3D feature.

Because your warranty just ended I would request the money back and get another TV like an LG and Samsung. For me, I still have a year of warranty left and I can afford to wait for a fix. But if yours ended it is not worth it. Just get the money back. It is to much of a risk.

Cheers,

Vlad
[Philips, Sony, TCL Android TV] Toengel:
Hi,

I was told, that 2d-to-3d-conversion was not removed by intention... so it is a bug...

Toengel@Alex
[Philips, Sony, TCL Android TV] MareleVlad:
Hi Alex,

Interresting info :) Good to know. Thank you for letting us know this.

Either way, the 2D to 3D is not important from my point of view. What is important is the 3D Side By Side to work correctly on 1080p sources, like on the internal video player and also on external last generation consoles that have 3D SBS games and can only output 1080p.

If this 3D SBS is going to be fixed then I don't have any other issues with this TV.

Do you have any news on the 3D SBS fix? Did they at least aknowledge the 3D SBS issue? The fact that only the left eye perspective is being seen with both eyes? Do they work on a fix? This would be great news for all of us.

Also it would be great to enable the 3D menu everywhere, for us to be able to use 3D on Kodi for example if we want. Kodi has wonderfull 3D SBS support. In this way I wouldn't be forced to use Kodi on an external Android Box attached to an Android TV to enable the 3D menu... This is just stupid stupid stupid... Just enable everywhere the 3D menu. Can you please forward this request to the devs? Thank you in advance.

Cheers my friend,

Vlad
[Philips, Sony, TCL Android TV] jhonxsuarez:
Hi Guys! i have a Book Shelf tv (pus6561), updated to last firm, i cant access to netflix / philips server. i can access to internet, download and update apps, youtube,spotify,etc works fine, except third party preinstalled apps (non google apps). also cant update from OTA, i was doing it a with dongle.

Netflix error (ui8003)

Philips registration (Philips server is not found)

I downgraded., upgraded, factory settings, change to manual time, isp is ok.

Any suggestion?
[Philips, Sony, TCL Android TV] brice83:
pus7600/R3

hello,

send my buggy pus7600/12 to repair center and they replace the motherboard with a pus7101 model, upgrading to 7600/R3.

i've receive my tv few day ago and can't find an option for 3D, anyone know if it is normal? or they forgot to do something?

thanks
[Philips, Sony, TCL Android TV] MareleVlad:
Hi,

There is no 3D for upgraded Active 3D TV's from Philips. Only Passive 3D TV's work after upgrade, sort of. The service should have informed you about this before upgrade.

This was already explained many many many times before on this thread. Please search and read before posting the same question over and over again.

Cheers,

Vlad
[Philips, Sony, TCL Android TV] brice83:
Hello, anay news on that?

i'm facing the same problem and i prefer to use the 7600 remote since we don't have to point it in the direction of the TV.

Thanks
[Philips, Sony, TCL Android TV] MareleVlad:
And again, this was already mentioned in this thread many times before.

2015 generation smart remotes with microphone and bluetooth don't work on new upgraded boards. This is why you received new remote after platform upgrade.

Cheers,

Vlad
[Philips, Sony, TCL Android TV] tdanielsson:
Hi [MENTION=8673431]Toengel[/MENTION] and [MENTION=4312409]MareleVlad[/MENTION]

I have a question for you, that I hope you may have a answer for.

Last time when I sent my tv to the service shop and they fixed back 4k and half working 3D on my tv, in the report I got from them it says that they did do a software correction on the tv.

Do you may know what they did do on the tv to fix it and which files they could have used?

Thank you for your time

Sincerely

Thomas
[Philips, Sony, TCL Android TV] MareleVlad:
Hi Thomas,

How should we know? If I knew, I wouldn't have recommended you to ask the service for instructions on the fix.

Please call them and make them write back what they have done to fix your TV. They are obligated to inform you in writting, with step by step instructions, as probably you will need to repeat these steps EVERY time you will receive any software update, even after your warranty will expire.

Cheers,

Vlad
[Philips, Sony, TCL Android TV] tdanielsson:
Hi Vlad

In my earlier post with the issues on my tv, I did not type what the service shop did do on my tv to fix it. That's why I asked in my previous post, if you did know what the software correction files could be that they used to fix my tv.

I have asked them after the files, but they will not provide them to me.

Thanks anyway

Sincerely

Thomas
[Philips, Sony, TCL Android TV] MareleVlad:
Hi Thomas,

I am sorry to say, but then you are the one to blame if you let them win.

You need to insist, contact the service and request AGAIN the files and instructions on the fix until you will receive them.

As I already said, they are obligated to inform you in writing, with step by step instructions and files provided, as you will need to repeat these steps EVERY time you will receive any software update in the future, even after your warranty will expire.

PS: When you receive them, please post the files and instructions here to help other users that may have the same issue.

Good luck my friend.

Cheers,

Vlad
[Philips, Sony, TCL Android TV] tdanielsson:
Hi Vlad

Just a small update, a week ago I got e-mail from Philips with a link to download files, but it shows up it was the same files I got from them before, so the new files from them did not help at all. I called them back and complain again, they wanted to investigate the issue and come back later to me. So after that I order a LG 55UH950V tv, one of the few tv I could find with passive 3D, 4k and hdr, only thing im missing now are ambilight, its sad that its only Philips that have this feature, as I like the ambilight feature very much, its one of the reason I bought a Philips tv.

Yesterday Philips called me back, they told me that the service shop have not done a fully upgrade on my tv and service shop have confirmed that for Philips, so they wanted me to send it again for service and after that will 4k and 3D work fully. But the strange thing after previous service they did change motherboard on my tv, as I only got one cam-slot and one tv-turner on the tv, when I got it back.

Have a nice day

Sincerely

Thomas
[Philips, Sony, TCL Android TV] MareleVlad:
Hi Thomas,

Good for you that you manage to find an LG 55UH950V in stock, in Romania I didn't had any luck :(

Philips needs to send you exactly what they have done to solve the issue in service, but if you now have another TV and you don't have any need for this Philips TV anymore, you can request back the money that you have payed for it. As the TV isn't compliant to the specifications you have paid for (no more dual tunner, no working 3D, etc). Just request your money back.

Cheers my friend,

Vlad
[Philips, Sony, TCL Android TV] naighba:
Salut Vlad :D.

I have a small question for you. Do you happen to know what is the motherboard code for an R2 upgrade for my 65PUS7120/12.

I found a bunch on ebay but none seems to mention if there is an r2 or the one I already have.

I asked the Philips service in France but nobody seems to want to help me.

Cheers and thank you in advance
[Philips, Sony, TCL Android TV] MareleVlad:
Salut :)

Unfortunately I don't know. I have upgraded my TV in service. The only solution I know is the service. Other people tried to directly put an PUS6401 motherboard inside and then put in correct NVM.EED and BIN files, but I have noticed they had issues with the audio, as there is no adapter to enable all 3 speakers. It seems that in the upgrade kit for R2 they have some audio adapter to connect to all 3 speakers. So if there is no other choice, you could order a PUS6401 motherboard and try to do the upgrade yourself. Just remember to install the correct NVM.EED and BIN files to enable the 3D menu after you install the new board.

Cheers mate,

Vlad
[Philips, Sony, TCL Android TV] MareleVlad:
Salut,

Just now I have noticed that you have the 7120 model.

It seems that for the 7120 there is no R2 upgrade. This was already discussed and observed on this forum.

https://xdaforums.com/showthread.php?p=76271955

I am sorry my friend.

Cheers,

Vlad
[Philips, Sony, TCL Android TV] mms99099:
I have the 65pus7120 and I tried the 55pus6401 main board and it works, I didn’t have wifi module so couldn’t access wifi but ethernet is fine,

there are however some problems like old remote not usable, brightness is not controllable like only full brightness or dark otherwise it works, 3d doesn’t work.
[Philips, Sony, TCL Android TV] MareleVlad:
Did you try to put any variant of nvm.bin and nvm.eed files to try and enable back the semi working 3D?
[Philips, Sony, TCL Android TV] mms99099:
I tried and the 3d menu did appear but 3d still didn’t work plus some issue with brightness issue so I gave up.
[Philips, Sony, TCL Android TV] Toengel:
HI,

the software does not include support for active 3D... after installing NVM/EED - what model number is writte in CSM?

Toengel@Alex
[Philips, Sony, TCL Android TV] Analoog:
Hi everyone. Has anybody tried main board change by themselves for xxPUS71xx TV? I am out of warranty and I have idea to try that out for 49PUS7170/12 TV. As I understood main board from 6401 should be compatible. For example -ebay.co.uk/itm/715G7776-M01-B00-005K-55PUS6401-12-MAIN-PCB-FOR-PHILIPS-GENUINE-55PUS6401-12-/232647531652?oid=113141506051. Any advice is helpful, thanks.
[Philips, Sony, TCL Android TV] Toengel:
HI again,

can someone with a hardware upgrade kit can test, if SCART is still working?

Toengel@Alex

---------- Post added at 11:17 AM ---------- Previous post was at 11:11 AM ----------

Hi,

in theory you can even use a mainboard of 6501 - then you have 16 GB internal memory instead of 8 GB....

You only need the correct NVM/EED files...

Normally you need another WiFi module, but some people could re-use the old one...

Toengel@Alex
[Philips, Sony, TCL Android TV] Analoog:
What about the upgrade-ability in the future? Would I then be able to normally get updates to my TV from the menu settings as for 6401/6501? Also, does the previous TV's screen size matter when choosing the board? I suspect not as all have the same resolution.
[Philips, Sony, TCL Android TV] Toengel:
Hi,

you can install the standard updates (QM163E). You even will get Android TV 8 Oreo...

Screen Size does not matter... this will be programmed via NVM file...

Toengel@Alex
[Philips, Sony, TCL Android TV] Analoog:
Thanks for very useful information! About the model 6501 - I checked it supports 120Hz, whilst 6401 is 60Hz, are you sure it would be compatible?
[Philips, Sony, TCL Android TV] Toengel:
HI,

as I said: this is programmed via correct NVM files...

Toengel@Alex

---------- Post added at 11:48 AM ---------- Previous post was at 11:42 AM ----------

HI,

but you can ask a Philips certified repair center to do the upgrade... this should cost around 300 EURO...

Toengel@Alex
[Philips, Sony, TCL Android TV] Analoog:
About the replacement process - is it mainly plug & play to connect everything or there is also soldering involved? I think I can pull it off it is not too complicated.
[Philips, Sony, TCL Android TV] Toengel:
HI,

plug an pray... ;)

Toengel@Alex
[Philips, Sony, TCL Android TV] MareleVlad:
Hi Alex,

I have official upgrade board based on 6401 installed on my 55PUS7150/12 now R2.

SCART is working fine with PS1 and PS2 connection.

On the old PUS7150 board I had many issues with PS1 and PS2 on SCART connections. I also had same issues on PUS7600 that was on the same Marvel chipset. The display issues where epilepsy inducing :) the screen was shaking like crazy. I had to unplug and plug back the playstation tv out cable from the console, to regain the picture back.

Now with the new R2 board with MTK, SCART works perfectly. All is fine, with the exception of the passive 3D that is not working on Full HD sources, only on 4K.

Are there any news on the passive 3D fix on the upgraded TV sets? Did they atleast acknowledged the 3D issue? Are they working on a fix?

Thank you in advance.

Cheers,

Vlad
[Philips, Sony, TCL Android TV] Toengel:
Hi,

I do have no information regarding 3D fixes...

Toengel@Alex
[Philips, Sony, TCL Android TV] Analoog:
Now I am bit confused as there seem to be at least 2 different MB models for xxPUS6401 - 715G7776-M1B-B00-005K and 715G7776-M0F-B00-005T. Does anyone know the difference?
[Philips, Sony, TCL Android TV] Toengel:
Hi,

if you find real pictures of them, compare the connectors...

Toengel@Alex

---------- Post added at 08:37 PM ---------- Previous post was at 08:36 PM ----------

Hi,

if you find real pictures of them, compare the connectors...

Toengel@Alex
[Philips, Sony, TCL Android TV] datiKaa:
Hi guys!

I just came accross this thread and as see it fits my question and I wonder if anyone could help me. SonI have a Philips PFH6510/88 tv, and it’s just pure ****. Now it’s android just crashes after every 2 to 5 mins constantly, not even any button touched. If it somehow gets out this loop, BT remote controller stops responding after some time. Ohh yeah and the tv is connected to my LAN, and official iOS app doesn’t find it. Once it found the tv, but now i’m unable to connect. Any idea?
[Philips, Sony, TCL Android TV] Toengel:
HI,

remove all cables (only power cable, but unplug it for at least 5 minutes, replug and wait another 5 minutes) and make a factory reset... make sure, you are running latest 7.58 firmware...

Toengel@Alex