yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] Prod1702:
the main issue I have seen is that it people that ordered on the 19th early in the morning right now that are being over looked. I understand the business to it but most of us if not all of us that are being over looked used a jump upgrade. that means we are paying T-Mobile $10 more a month to be able to Jump to a new phone when we want too. T-Mobile is making more money off us then someone that just does a normal upgrade, and maybe even someone that pays full price because after only 12 months of service we have paid close to full price by then. Also I am ok with waiting a week maybe even two weeks for a phone. I am not ok with the system saying that the phone is on backorder and then seeing someone who ordered over 20 hours after me get theirs shipped out. That is just plan bad business and it could make ppl not want to buy phones from T-Mobile or leave T-Mobile all together. If you ordered 20 hours after I did then you should have to wait longer to get it then I do. Unless we both ship the same day. My main reason for not really canceling yet and getting a 32gb over my 64gb is because I want the space for 4k videos. I do not want to have to worry about uploading to the cloud unless I have too. Other wise I could live with a 32gb phone. T-Mobile just needs to get their act together and ship the early bird people's phones out.
[Nexus 6  General] Jerol7190:
32GB or 64GB?
[Nexus 6  General] Android1126:
See, you paid outright AND you are new business. I know you didn't receive the device yet, but at least you have a shipping notification. Just trying to understand why so many others have not.

---------- Post added at 03:53 AM ---------- Previous post was at 03:51 AM ----------

I hear you man. I know it's not necessarily fair, and again, this is just my hypothesis, but I would be hard pressed to believe that T-Mobile will just say, OK, let's ship em all out!!!....without having some system in place to recoup their investment. You're not factoring in the business logic of a jump customer being able to receive a device without actually paying for it. If you or another jump customer wanted, nothing would stop any of you from receiving the device and deciding ' you know what, I'm just not going to pay' (not at all assuming everyone does this, but it is VERY common). What happens is, it goes on your credit report, but who is out of money? Certainly not you. It is unfair, but this is a standard CYA business practice (cover your ass).

---------- Post added at 04:04 AM ---------- Previous post was at 03:53 AM ----------

Those of you holding out for the 64GB....SMART! Again, I stated on this thread earlier, that storage has never been an issue for me, and it hasn't, though just keep in mind that 1 minute of 4K-UHD video is close to 360 MB. Just imagine how quickly that space would be used up. Theoretically, you could make a 20 minute video and devour a 1/3 of your storage capacity. Even 10 five minute videos in 4K and your free space is next to nil.

Wait it out! If you have the 32GB, make sure you dump those files somewhere every so often.

P.S. 4K recording is not selected by default, 1080P is, you have to go to the Camcorder settings and select 4K Quality Video Recording. The videos ARE very nice though....
[Nexus 6  General] jjhiza:
My 64GB was just shipped yesterday ordered at 2am on the 19th), and should be arriving Monday afternoon. While I'm very relieved to finally be getting the phone, this convoluted process, and general lack of communication from T-Mobile (I got a UPS shipping notice hours before T-Mobile even had a record of the device being shipped) has really put me off. Hopefully this phone is worth the wait (all indications day it is), because I really don't want to go through this process again for a long, long time.
[Nexus 6  General] Android1126:
What kind customer are you? Off contact? Jump? How much did you put down? Details, so we can gauge distribution logic. Thanks.
[Nexus 6  General] josephmgaffney:
I'm convinced there isn't any logic at all.

What I'm picturing in my head is plinko, with different order numbers pulled out of a hat, and someone dropping the ball down. The order that gets the ball goes out, and another number is taken out of a hat.

I can't figure out why else it would be so random.
[Nexus 6  General] paztine:
Just upgrade..

Ordered my N6 32gb on the 19th 0400PST...received email 20th that it has been shipped..Got my phone 25th which on my shipped date say 26th..cant complained about that..I didnt jump..I just did a regular upgrade... I think some of the reason people are not getting it early even though they order as soon as it came live is Tmo has a way of account classification like A/B/C.. So if your under class C and make your order early TMO might not prioritize your account since they have limited stock they will prioritize those class A account..This is only my personal opinion since I have been reading post about people ordering early and still not getting their phone. Hope people will get their hands on this very sweet beastly phone soon...
[Nexus 6  General] Gorjira:
Been following the last couple posts.

Here we go:

Ordered: 1-1:40(ish)am on the 19th

Shipping Notice: On the 20th around 1-2pm

Arrived: the 20th 5:30pm

KIND Of Order: Upgrade. TECHNICALLY off contract but using T-Mo service w/ Nexus 5. Signed EIP.
[Nexus 6  General] id10terrordfw:
This theory actually makes the most sense so far. I had been thinking along those lines myself.
[Nexus 6  General] paztine:
When..

when did you ordered If I may ask...?
[Nexus 6  General] low.humidity:
yeah, that is like the person who pays total amount upfront and is a new customer with the 80 per month unlimited plan , but has excellent credit, would rank A and the customer who buys on payments who has been a somewhat bad customer [i.e. late paying, etc] over the history of the account would rank B or C.
[Nexus 6  General] pablo1215:
Definitely not class base because on Tmobile systems my account credit class A and ordered on 11/19 with no sign of shipping still.
[Nexus 6  General] jjhiza:
Jump customer, and got the phone at $0 down, and $29 a month. I ordered in-store on launch day.

Honestly, I've been (like many people here) on the phone with T-Mobile customer service, virtually every day since I ordered... Nothing about this launch makes any sense, and the reps all seem to be being kept in the dark. To be fair, I've never HAD to order a device before, so I wasn't really sure how this worked, but like I said, after getting the run-around, I'm not at all interested in doing this again any time soon.
[Nexus 6  General] paztine:
32 or 64 gb..

What did you order 32 or 64..just wondering. and what time on the 19th..I think they still based on your account classification....
[Nexus 6  General] pablo1215:
I did a jump order at 8 am 11/19 for the 64gb and yeah absolutely zero info
[Nexus 6  General] id10terrordfw:
Tuesday morning. I don't expect mine for a while. But I went into it knowing that and having a perfectly functional G3. So there's that.

---------- Post added at 11:03 AM ---------- Previous post was at 11:02 AM ----------

May not have to do with credit class. I don't know for sure if T-Mobile does it, but other carriers and companies rank you on profitability, such as Best Buy.
[Nexus 6  General] paztine:
Jump or Upgrade...

Okay...so you jump... now your in a different level of category ..If you just recently got a new phone from TMO and want to jump early your level of getting N6 early is low because of their supplies. I am not saying you wont get it but not so early compare to people who just upgrade..

Plus it depends on the balance(EIP) on your account if its too high your chances are slim..I know TMO wont say it to you but they are categorizing peoples account...You might have a shot going to a corporate TMO store and see if they have a stock...
[Nexus 6  General] verusevo:
ok off topic. Im still waiting on my 64gb device that was ordered in store like everyone else. but when i logged into my-Tmobile account and noticed below my notification of my "order being processed" that i had an additonal notification that i had "exceeded my data threshold" until 11 days from now. WTF kind of bullish is this? according to my phone ive used 1.9 GBs of data and if there is a threshold i know damn well its not that low. has anyone else noticed this crap on their account. I use spotify pretty often and since flashing a new rom havent chosen the option to DL the songs for offline play but damn.
[Nexus 6  General] bogus83:
64GB, that's the only reason I didn't buy it from a store and get it immediately.

I don't know. I still don't think there's any rhyme or reason to it. My order was listed as "Being Processed" for full week with no credit card pre-charge, I never saw "Back ordered" at all, it just changed straight to Shipped. I actually got my tracking number before the charge showed up on my account.

On a tangentially related note, what's up with T-Mo activating your account before the device is delivered? That means I'll be charged for time that I couldn't possibly be using their service, right?
[Nexus 6  General] paztine:
They all do...

They all do..specially now there's an article about TMO's credit rating..They are afraid that Wall Street might give them a not so good rating because of this unsubsidized plan..People might not ended up paying for the phone. So now TMO is restructuring people credit rating even though they market that you can buy a phone with no credit...So its still comes down to your account history..
[Nexus 6  General] xxprodigyxx11:
1. Still pissed I don't have my nexus 6 I ordered a week ago in my hand.

2. Thankful i have a nexus 5 and a forum to vent my rage. Happy Thanksgiving folks.
[Nexus 6  General] galatians51:
verusevo, Same thing happened to me, I am unlimited and don't have a data limit...

Ordered 64GB at 4:19 am PST 11/19, still showing back order. Been with T-Mobile for 7 years. Excellent credit rating, always pay on time, and have five lines with data. JUMP upgrade. I call and chat almost every single day and always get the same response that they don't know when they will get stock. Had one rep tell me she can tell me with 100% certainty that I will receive my device after it ships. She may as well have told me she is 100% certain that tomorrow comes after today, or that if I add one and six I will have seven...
[Nexus 6  General] mabshire:
I have unlimited data and I got the same message about being over my data limit. But I still get 4g LTE on my S5.

However my 64gig shipped yesterday!

I'm on jump and ordered online around 3 pm on the 1st day it was available
[Nexus 6  General] wendellc:
My 32gb shipped last night and will be delivered tomorrow. I canceled my 64gb order on Monday and ordered 32gb when customer service notified me that they were showing in stock...so glad I did.
[Nexus 6  General] Android1126:
All of these points make me believe my hypothesis to be correct. Read my earlier post a couple pages back. T-Mobile is using specific business logic to ascertain who gets what when.
[Nexus 6  General] epicnoob66:
I could see this might be the case. I am a credit class ç but I've had T-Mobile close to 2 years and have never missed or made a late payment.
[Nexus 6  General] vvveith:
All I can say is, I ordered on the nineteenth, Been with Tmobile for over six years. I am on the JUMP program and used it to make the order. Never missed a payment and have unlimited everything and perfect credit rating. My order now says backordered as of 11/24. Don't know why, because CSR told me I ordered on the 19th and I have the conformation emails to prove it. Still nothing at all and It really makes no sense.
[Nexus 6  General] TheJesus:
I think the computer system just isn't built to handle this fluctuating stock that goes in and out with mass daily changes. I don't think there's a preference, it's just programmed to satisfy orders. There is likely multiple systems polling the stock at different rates so sometimes the JUMP system pulls after a stock arrival before the upgrade pool and new customer pool or in each of the varying orders. It is likely multiple systems that don't communicate crosswise, only with the stock system.
[Nexus 6  General] pablo1215:
I've thought with the last few launch blunders that T-Mobile's success has become it's Achilles heel. They have never been as big customer base wise and never dealt with demand of the iPhone 6 and 6 plus and now Nexus 6. Obviously their systems need some major help. This isn't your old Tmobile with 28 million customers.
[Nexus 6  General] Jrmiller:
maybe ill have it before xmas
[Nexus 6  General] Xileforce:
Got my 32gig Wednesday! All I can say is you will be pleasantly surprised when you receive it! Its a great phone! The hate some people are spouting in some threads is totally overblown. Enjoy!
[Nexus 6  General] TheJesus:
That's why the systems only fail during big launches like Note, iPhone, and Nexus 6. They can handle any normal launch because orders are sporadic and slow rolling in. Dump tons of orders across different methods of JUMP, upgrade, EIP, and outright and you'll get this **** storm.
[Nexus 6  General] eb8806:
I just checked the estimated delivery listing for backordered devices using one of my jump eligible lines which previously only listed apple devices. Now it lists the Nexus 6 along with them and has estimated delivery dates for new orders placed.

Google Nexus 6

32GB - Midnight Blue	10 - 14 Days

64GB - Midnight Blue	6 - 8 Weeks

Not sure how this relates to the orders already placed last week but i figured i'd post this information.

btw regular non jump upgrades still show "Back order. Estimated to ship within 5 days of purchase."
[Nexus 6  General] xxprodigyxx11:
I really want to cancel my 64gb order and get a 32gb, but I know the moment I do my 64gb will be ready to ship.
[Nexus 6  General] ericsignals:
I'd be happy with just a rough estimate...would stop me from getting my hopes up for a few weeks that it might ship.
[Nexus 6  General] dems86:
Yeah, that's why I'm hesitant, that's exactly what would happen to me, haha
[Nexus 6  General] sithdroid2187:
And....... The waiting game continues.
[Nexus 6  General] ChronoShot:
Asked T-Mobile's Google+ page a question and they told me to go ask on Twitter.

Asked T-Mobile on Twitter: What's going on with the Nexus 6 orders, and why are they shipping out of chronological order?

Got one answer for both questions: "We don't have that information."

:mad:
[Nexus 6  General] AndrasLOHF:
It's been days now since the website started listing the 64gb as available to Buy Now when they never even had any stock to ship. What a joke.

Edit: Just got off the phone with a rep...said backorders ship within 2-6 weeks.
[Nexus 6  General] 20degrees:
Just got it from ups. Glad to finally have it although I wish everybody could have theirs now too. The screen is excellent and the blue phone looks awesome in person.

Just fyi: the phone has about 53gb free on the 64gb.

N6
[Nexus 6  General] petermk:
Just like kickstarter

I'm trying to stay less angry at TMo by imagining this is a kick starter.

Including the 6 over enthusiastic texts and emails about how much I will love the phone just to be followed by nothing and no information. Only thing missing are emails on how happy I will be with the product that's just slightly delayed to add 'feature bloat X' but don't worry, you'll have it soon.

But in all seriousness its pretty apparent the Moto has a supply chain issue and that TMo ERP system isn't so hot either. All of us waiting should already have 'serial numbers' assigned to us with a decent idea of production date etc, but it appears TMos system goes 'Oh Goody! I have stock, let's pull some numbers out of a hat and ship those!'
[Nexus 6  General] ajsmsg78:
The bottom line is that those of us that ordered the phone on the 19th should have received the phone already. This thread just exposes how bad T-Mobile's order system really is. Being a large corporation they will never admit this though. If it takes another 2-6 weeks to ship to me I can guarantee I will cancel the order completely and not upgrade at all. Think about it, if you ordered the phone in the am hours on the 19th and still haven't received it just imagine how short of a supply there is. You may not get the phone until after Christmas. I've never seen anything like this.
[Nexus 6  General] typeon3g:
Totally have to agree with this one. I ordered as soon as it was listed on the website. 12:10AM order time and I still have no phone. It's really upsetting to me that they are delivering them out of order. I ordered so soon after the phone was listed it wouldn't let me order with EIP or Jump because it didn't have all the bugs worked out of the site update yet. lol
[Nexus 6  General] blazinazn:
8 Weeks is what my friend was told when he was considering jumping to Tmo as a new customer and wanting to get the 6. Looks like that might be the best estimate thus far.

I canceled my order because i refuse to be a beta tester anymore. Why let people keep purchasing after the 19th when you don't even have any stock? And basically thats what the nexus line is anyways. Yes, you get os updatea first but more times than not, it's buggy as hell and takes a few updates to get things fixed.

After this debacle of a release, google/motorola/tmobile made it that much easier to pass on the device and get something else. Carriers may be slow to release updates but at least I can actually hold the device in my hand and use it.

This whole experience has been pathetic. Would have been my first nexus but now im completely turned off from ever owning one.

Sent from Uranus
[Nexus 6  General] sithdroid2187:
Ok, so while it's not my device, at least T-Mobile credited my account the cost of the 3 day shipping that I opted for.
[Nexus 6  General] eb8806:
6-8 weeks is what they are telling me

I just spoke on live chat with tmobile and was informed that the 6-8 week waiting period is what i can expect and i ordered on 11/20 :(

I'll wait another week and see if some miracle occurs and i get a shipping date after that Im strongly considering cancelling. this whole situation is ridiculous
[Nexus 6  General] ChronoShot:
Just makes me wonder how long it will take until everyone who ordered in the morning on the 19th will get their phones. Probably at least 2 more weeks.
[Nexus 6  General] AndrasLOHF:
I just canceled my order this morning too. I called in to check the status this morning and they said 2-6 weeks. I decided I'm going to skip this year's update completely and keep my Nexus 5.
[Nexus 6  General] pablo1215:
Yeah still the same info today just the same story as before that they ship out as soon as they get them and in the order that they are received. We already know for sure that is not the truth and not the case here.

Order details

Shipping information

Order history

Back Ordered 11/20/2014 at 02:56:52 AM

Order Placed 11/19/2014 at 08:35:23 AM

Delivery method

UPS Expedited Next Day
[Nexus 6  General] Alix8821:
I would've Canceled already, but I got 2 dbrand skins, cases, Tylt charger...... FML
[Nexus 6  General] phekno:
I called Wednesday to cancel my 11/19 @ 6AM PST JUMP order for a 64GB. The order is still on my account, so I can't do anything. Maybe I'll get lucky and they'll send me one for free!
[Nexus 6  General] acridity:
Well I have no idea what T mobile is doing! Placed my order on the 19th at around 9 am est...canceled it on the 24th and ordered one over the phone on the 25th and got the phone the next day. Granted that I have the phone but just doesn't seem fair how they are screwing everyone up who ordered before me.
[Nexus 6  General] Jfree3000:
32 or 64?
[Nexus 6  General] acridity:
32 ofcourse.. Good luck finding a 64.
[Nexus 6  General] trkee:
That's almost identical to mine.
[Nexus 6  General] pablo1215:
Ok wow I emailed 4 days ago but talk about salt in the wound. Apple now makes the Nexus now.
[Nexus 6  General] ChronoShot:
Probably a canned response designed for iPhone 6 backorders. Doesn't that make you feel loved?
[Nexus 6  General] low.humidity:
someone told me at dinner tonight that if i wanted to i could order both a 32GB and 64GB and probably get the 32GB first. then set up the 32GB device and use it until the 64GB device shows up. at that point i would simply swap out the 32GB for the 64GB device by just switching the sim card, then return the 32GB device and be good to go. i do not know if this plan is as easy as it sounds, i'm thinking there has to be a hitch somewhere. anybody know if it is really as easy as just changing the sim? thanks for help.
[Nexus 6  General] ajsmsg78:
It took about 5 days for them to update my account after I cancelled the first order. Give it time, it will change to cancelled.
[Nexus 6  General] Prod1702:
tmobile charges a $50 restocking fee which care may wave for you but if they don't there is your catch. also are you doing a jump or normal upgrade? if it is jump this won't work because you have to trade in your old phone.
[Nexus 6  General] verusevo:
ugh... got happy for a minute when i received and attempted delviery email from UPS.... .unfortunately it was for an attempted delivery to return my first Nexus 6 64gb to the distributors that i accidentally ordered on normal upgrade. they werent open due to the holiday but theyll attempt to deliver it again on monday.. woopee. I seriously hope this isnt part of whats holding up my order.
[Nexus 6  General] rolling56:
lol i beat your order by less than a minute so lets see who gets theirs first :silly: I ordered the 64GB model

UPS Expedited Next Day

Back Ordered 11/20/2014 at 02:56:51 AM

Order Placed 11/19/2014 at 08:34:57 AM
[Nexus 6  General] w4itg:
I'm on Verizon and they don't even have it available to order. There's no time line either. Spoke with a rep on the phone yesterday and she couldn't find it in their system anywhere. So stop your complaining. I wouldn't be surprised if Verizon doesn't offer it till after the 1st of 2015.
[Nexus 6  General] jjhiza:
I kinda agree... I'm not sure why people are so keyed up to get the phone, that they'd willingly slash their storage space in half, just to say that they have it. Yep, it's taken nearly two weeks for my 64GB to get here (will be here Monday), but I'd rather wait than settle for an equally expensive, and less capable device (32GB). Complaints about delivery time, information, and CSR ignorance are legit, but sacrificing what you really wanted, just to have a device in hand, is pretty foolish to me.
[Nexus 6  General] sway40:
If you'll rem the galaxy nexus on Verizon, they didn't offer it until mid dec. That's why Verizon sucks and I left a long time ago. They only care about the turbo, just like what came right before gnex.

tappin from my Nexus 6
[Nexus 6  General] rolling56:
There are a lot of people doing this lol I thought about it but i can wait for the 64GB model to finally get shipped someday. I need the storage space.