yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] variable47:
I keep hearing about this "tempered glass" screen protector. Is it by a specific manufacturer? I'd appreciate a link. Thanks in advance!
[Nexus 6  General] AdamNCincy:
I've worked in the wireless industries for 14+ years and this is one of the coolest things I have seen for smartphones ... I saw so many customers come in with broken temp. glass VS their actual screen and since the screen on the N6 is so massive it's even more important. Also, the feel of the glass is more smooth and less fingerprints on top of that...

This is what I bought:

Orzly® - Premium Tempered Glass 0.24mm Protective Screen Protector For MOTOROLA NEXUS 6 / Google Nexus 6 (on Amazon)
[Nexus 6  General] casbar12:
Just purchased one myself. Thanks!

I decided against the need for two day shipping. Just a hunch. :rolleyes:
[Nexus 6  General] xxprodigyxx11:
Getting pretty tired of watching Nexus 6 YouTube vids and case shopping on Amazon. Hurry the hell up Tmob.
[Nexus 6  General] Omar1c:
Same I purchased a case already that should be here tommarow haha.
[Nexus 6  General] Alix8821:
I got 3 cases, 2 tempered glass screen protectors, AND 2 wireless chargers (1 Tylt for office, 1 Aukey Luna for home).... BUT No phone.

I actually think having all of these already is making it worse! Hahaha
[Nexus 6  General] Prod1702:
I would be *****ing my ass off at ups if this happen to me. I would be telling them that, I will no longer be using there service, I am also going to spam the hell out of with social media, and I hope no one else will use your service again. With the number of people that use UPS daily there is no reason what so ever that packages the size of the one that Nexus 6 comes in should be lost. My best bet would be some lucky page handler saw this package knew it was from T-Mobile and stole it. Goodluck finding it man. I would hate to be put at the end of the line because of this.
[Nexus 6  General] PaisanNYC:
Social Media only gets you so far with UPS. I did an executive email bomb once to UPS when they tried to delay delivery of a family member's insulin (needs to be refrigerated immediately). The email bomb did work, and they sent someone out in just a car specifically with the medicine that same day.
[Nexus 6  General] pandakat:
Crazy to hear so many ppl waiting on Blue 32gig Nexus 6s.

I went to 2 different tmobile stores in my area and both had plenty of 32gig blues in stock.

They Said people don't really ask for them.

I live in LA
[Nexus 6  General] maconsultant:
It's 64gb not 32gb that we are waiting for.. LA.. Isn't that iPhone town.?

Sent from another Nexus..

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[Nexus 6  General] witeboy07:
Memories of the iPhone 6 plus are coming back. Specially when you are one of the first orders and then you start seeing after orders being delivered.
[Nexus 6  General] maconsultant:
Was that via T-Mobile too.?

Sent from another Nexus..

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[Nexus 6  General] Dan37tz:
Thanks man, It seems to be that same hub in Newbury Park that always messes up.

This is the second time that UPS has lost a valuable package of mine, they seem to never mess up when I order cheaper stuff but when there is a big insurance ticket attached to it, things go "missing".

Last package they lost was a 1.5ct loose diamond I sent out to get graded and certified. I was FURIOUS.

I NEVER had issues with FedEx, I wished T-Mobile would use them instead.
[Nexus 6  General] rolling56:
oh gawd to funny
[Nexus 6  General] chipstien:
Wow. I'd rather find the nearest homeless person,tell them that there is a 800 dollar piece of equipment in the box that is easily pawned, and trust them to deliver it than to have Fed Ex be the deliverer. They are hands down the worst shipping company I have ever felt with. When I receive a package from them that isn't damaged I am taking pictures and telling the world that Fed Ex somehow managed to not damage my package.
[Nexus 6  General] maconsultant:
Out of curiosity did any of you guys and gals backorder date change today..? If so when..? My date is still the same, My guess is each time they ship a batch of phones everyone who's order didn't ship backordered date is updated to reflect the the current batches ship date which is the new backordered date.. Mine still says the 5th of December which was last Friday.
[Nexus 6  General] jibb3r:
I was hopeful, that just maybe, I'd be one of "those" people. Nope. Still no change since my 11/25 "backorder" update. :(

My Ringke Fusion case came the other day. Now I just need a phone to put into it!!
[Nexus 6  General] maconsultant:
So your backorder date is 11/25/14..? Well then there goes my theory....
[Nexus 6  General] SoCmodder:
No change here. Still have the 11/20 backorder date...
[Nexus 6  General] maconsultant:
Such inconsistency.. Really, really, poor service..
[Nexus 6  General] Orange_furball:
OK, I'm really getting angry.

First, the dude at T-Mobile picked the wrong phone. I asked for 32, he did 64. OK no big deal, its $2 more a month.

Then I find out that the 64 is backordered like crazy, so I want to cancel since I don't even need 64GB of space.

Call T-Mobile to cancel. They tell me it has to be backordered to chancel it.

Backordered status updated. OK, call T-Mobile again to cancel, they say they will put in a request. It can take up to 72 hours.

Seventy-two hours to cancel an order? What the hell? Whatever. It's their policy so I'll roll with it.

72 hours pass. No cancelation, no emails, no updates. Called today and the guy was happy to tell me the following statement that I never thought I would ever hear:

[Q]Sir, your order cancelation request has been cancelled.[/Q]

What. The. Hell. I have a small back and forth about the cancelation policy and how my cancelation can be canceled but I can't be updated on any of this. He apologized and said it was corporate policy. At this point I don't even want to fight with him. He's nice and clearly feels bad about it. So I asked if I could just switch out my 64GB order for he 32GB and he tells me no. This makes no sense, because it seems easier to just switch the order. But oh well.

Now I have a second cancelation request in. I have talked to T-Mobile more than I have talked to some of my family in the past few weeks. The rep told me it would hopefully be canceled before next Monday, which is clearly a lot more than 72 hours away. I just want a freaking Nexus!
[Nexus 6  General] AndrasLOHF:
I've been checking in here now and again after cancelling my order the day after Thanksgiving. From what I've seen in here I'm sure glad i did.
[Nexus 6  General] Bataga:
So what was the cause of the cancelled cancelation
[Nexus 6  General] v8dreaming:
I wonder if going to a store would get different results.
[Nexus 6  General] Orange_furball:
Wouldn't say, he just said "oops"

I've yelled at enough T-Mobile employees that I let this guy go.

You're welcome Chris from South Carolina. You have a happy holiday too.

---------- Post added at 10:26 PM ---------- Previous post was at 10:25 PM ----------

Not sure, only other one near me is a kiosk at a mall.
[Nexus 6  General] Bataga:
Sorry man that's just funny as hell!
[Nexus 6  General] Orange_furball:
Might as well get a laugh out of T-Mobile's antics, we sure as hell aren't getting any phones out of them.
[Nexus 6  General] maconsultant:
I doubt it the retail cats are the lowest on the totem pole...
[Nexus 6  General] Jrmiller:
so just talked to t-mobile...

ordered a blue 64gb on the 25th.

no updates. big surprise there.

dude says that the wait for a 64gb is 4 weeks and half that for a 32gb.

so since i ordered on the 25th ill have it by the 23th of this month at the latest.

hope that might help someone
[Nexus 6  General] Omar1c:
So 2 weeks for a 32gb?
[Nexus 6  General] Jrmiller:
thats what he said.

my order was an upgrade if that makes a difference. :good:
[Nexus 6  General] Omar1c:
Mine is too ordered last Friday
[Nexus 6  General] Jrmiller:
might be worth it to give them their care line a call and check on it. :good:
[Nexus 6  General] maconsultant:
So it went from 6-8 weeks to 4 weeks for a 64gb... They lie so much you really don't know who to believe.

But if this is true the decrease in waiting/shipping time is good.

Sent from another Nexus..

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[Nexus 6  General] Omar1c:
Is that like the representative because I did like 2 times and they told me the same thing , "you will get a email and text when it ships"
[Nexus 6  General] Jrmiller:
yeah he is that lol. i have read thats what they all say. so i guess only time will tell
[Nexus 6  General] Omar1c:
Oh man I hope it ships tomorrow
[Nexus 6  General] Iboschi:
Just checked... No pending charges. Oh man, what a bummer. We need some good phone company jokes in here. I'll start:

Two telephone company crews were putting up telephone poles. At the end of the day, the company foreman asked the first crew how many poles they had put in the ground. "Fifteen" was the answer.

"Not bad, not bad at all," the foreman said.

Turning to the T-Mobile crew he asked how many they had put in. "Four" was the answer.

"Four?" the foreman yelled. "The others did fifteen, and you only did four?"

"Yes," replied the leader of the T-Mobile crew, "But go look at how much they left sticking out of the ground..."
[Nexus 6  General] bancky:
That is strange. I ordered a 64gb on the 25th. I called today and was told that the backorder was more than 8 weeks. I wish they got their act together.
[Nexus 6  General] katamari201:
I just remembered the ****ers were suppose to call me on sunday to update me on the stock availability because the system needed to take 48 hrs to request it or some BS. Yep, looks like yet another tmobile lie. They lie about cancellations. They lie about callbacks. They even lie about the form of payment. I hear people constantly *****ing about verizon, and previously at&t. Some people may not like their corporate stances on public issues but i cant imagine them being as awful and as incompetent and deceptive as tmobile has been when it comes to customer service. The last four reps i've talked to sounded like burger flippers from the ghetto part of town and just as clueless. Was tmobile always this bad? I use to only buy phones off ebay and never had to deal with CS beyond sim card changes.
[Nexus 6  General] jhepoy:
I think is a more plausible explanation for all this Nexus 6 stock fiasco, but somehow an official word from T-Mobile will help a lot:

https://plus.google.com/u/0/113781386215450614303/posts/dTy9JDxiyu3

http://www.reuters.com/article/2014/11/12/us-usa-ports-westcoast-idUSKCN0IW05V20141112
[Nexus 6  General] sightx:
Such a disappointing tuesday...hoping thursday will be better! Think I'll give this 2 more weeks then I'll order a note edge....so far its been almost 3 weeks this is getting old.
[Nexus 6  General] low.humidity:
best i can remember the FCC passed the N6 and thereby allowed motorola to begin production around the middle of Oct., about 1 to 2 weeks before it was introduced.

google probably should have waited a month and rolled it out mid Nov. i doubt the port issue has much to do with the nexus 6 problems
[Nexus 6  General] maconsultant:
Thanks for this.. First I heard of it..!

Sent from another Nexus..

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[Nexus 6  General] AdamNCincy:
Question: Has anyone given Motorola a call to see what their side of the story is?
[Nexus 6  General] Disconn3ct:
Probably not, since "We cannot comment on contracts or interactions with our customers"
[Nexus 6  General] maconsultant:
I don't know about anyone else but once I procure my device I am looking to ditch T-Mobile. I'm not trying to give my money to a company that lies blatantly to me the paying customer and mind you I have auto pay set up so they have never had to contact me for any sort of payment. I remember when T-Mobile was pre-paid central I guess they want to go back to that. Hell I may even sell off my shares in T-Mobile.

Sent from another Nexus..

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[Nexus 6  General] ericsignals:
I really thought I'd see some orders ship...seems like nothing is happening
[Nexus 6  General] 56789:
Ordered a 64GB on 11/19, 3:40am EST. Placed on backorder 11/25, 2:00 am.

I'm not really in any rush to get the phone, but I ended up emaling both executiveresponse@t-mobile.com and john.legere@t-mobile.com anyway just to get a general timeframe for delivery. They called me back saying they couldn't give me that timeframe, but if I don't get it by next Tuesday, they'd work with UPS to have the shipping address changed to my temporary address for when I go out of town for the holidays.

They also offered me a $100 account credit on top of the $50 Cyber Monday credit. As of now, with account credits, my 64GB Nexus 6 will end up costing me a much more nexus-y price of $550. Hell, I don't mind waiting longer if they keep offering me money.
[Nexus 6  General] phekno:
I'm pretty sure that, given the response several other people have received from the "executive office" (or whatever those glorified customer service **** muppets call themselves), we won't be seeing anything this week. Honestly, I' not expecting anything before next Monday (December 15th) at the earliest.
[Nexus 6  General] AdamNCincy:
I'm going to try Moto & Google later on if I get a break in between work ... just out of curiosity.
[Nexus 6  General] zolttt:
I am also going to take this route. I have read this thread and see people trashing everyone under the sun, talking about cancelling and this and that, and I just don't feel the same. I just switched to Tmobile from Sprint when the G3 was released and have honestly been really happy, I am pissed a bit that I don't have my phone, but nobody has it (generally speaking). I think the port thing is a real issue and if there are a boatload of phones on barge somewhere and Motorola is flying phones in to fill orders I don't know how anyone would have any real info. Again while I'm upset about this, and the lack of info but I for some reason am not as angry at Tmobile as many others... at least not yet ;)
[Nexus 6  General] jcallina:
We could probably map this entire thread to the seven stages of grief.
[Nexus 6  General] lordhamster:
So it looks like nobody had any new CC pings yesterday?

In a cruel twist of fate, I was waling from the office to my hotel in times square yesterday, right past the gigantic new screen on the Marriott Maquis advertising the new Nexus 6. :/
[Nexus 6  General] casbar12:
So while the port situation does make quite a bit of sense I still have no idea why T-Mobile, Google or Motorola would have any issue explaining this to us. Why the silence at all? I did actually purchase a Nexus 6 32GB from Motorola's website and received the device in a little under two weeks. It shipped directly from Shenzen via FedEx and I did think it was a little weird that it came to me directly instead of being part of a larger shipment and stopping first at some Motorola distribution warehouse stateside.
[Nexus 6  General] zolttt:
Yeah that part is a little bizarre, but that goes with all companies... not that it justifies it in anyway, but I guess I'm just used to not really ever being told anything haha

Also I bet if they did tell people that the port situation was affecting shipments that people would just say that they messed something else up and are just blaming it on the ports. There's no win for them, and at the same time no win for any of us :(

Enjoying the Nexus? Luckily my G3 is good enough where I'm not dying to get my hands on something new, but I want the damn thing!
[Nexus 6  General] casbar12:
I never wanted the 32GB version but when I hit Motorola's site and saw that the Buy It Now button was enabled I bought it. The day after I purchased it from Motorola it was to go up for sale on the T-Mobile site. I stayed up until midnight but could not get an order through. When I got up the next morning at 6am I tried again and purchased a 64GB that I originally wanted. Now I am here. I sold the 32GB last week on eBay and made a total of about 11 bucks after eBay, Paypal and shipping fees.
[Nexus 6  General] zolttt:
ugh, sorry I brought it up haha
[Nexus 6  General] xxprodigyxx11:
Ya, I laugh/cry when I see the Nexus 6 commercial run on TV. Which is pretty often. They sure are advertising the hell out of a phone nobody can seem to buy anywhere.
[Nexus 6  General] maconsultant:
Not saying anything is worse for them. Not saying anything causes people to do exactly what you and I and everyone else is doing on this thread speculating. I for one will be looking @ other options once I get the device. But you know this as you read the thread and spoke about people going to cancel and whatever. I rather you tell me straight up then lie to my face numerous times. As I said T-Mobile was just like sprint was before the change prepaid central with poor coverage.. It has improved but is not the best. They can easily fall back into that position if they keep up this behavior. I have 3 phones I can use in the meantime but its just the principal of it.

When you call a CSR and inquire about your order they should @ least be able to give you an update. They have told me I don't know I have no information on @ least 2 occasions. That is unacceptable.! If i could access T-Mobile's system i would but i cant so I'm forced to inquire through them. How about when its time to pay your bill and you go I have no information on that payment. They have all the recourse in the world and you have none.
[Nexus 6  General] zolttt:
I can totally see how this would force someone to find another provider so I don't disagree it just hasn't done that with me.. yet. I feel when I online chat with a CSR they will just now see its a nexus 6 order and tell me the same old crap, but early on in this mess when I called in, I spent quite a lot of time while I listened to people try to find stuff out. My original shipping date was Thanksgiving, I paid for overnight shipping and was out of the country that entire week, so I was trying to see when it would ship and if I could have someone at my house that day, I had a few diff people spend a good bit of time on the phone looking into it for me. I really think that there is not any information, I could be naive, and stupid for thinking that but that is the vibe that I got early on and is still how I feel. Again now I feel we're just being fed generic lines over and over and over but when I called them on 11/19 11/20 and 11/21 the people I talked to seemed to me like they were trying to get me answers but there were no answers to get. I guess you could also say that its inexcusable for a company to not have answers, and that too is valid but it just hasn't annoyed me to that point yet. It could very well get there haha but it just has not yet. Not saying anyone is wrong for being super pissed, it's just not how I feel
[Nexus 6  General] casbar12:
Hehe. Sorry to unload on you.
[Nexus 6  General] josephmgaffney:
I'm feeling a bit disappointed that there haven't been any shipping notifications this week - and a bit worried.
[Nexus 6  General] maconsultant:
Somebody tell those dock workers to get back to work.!!

Sent from another Nexus..

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[Nexus 6  General] casbar12:
Me too. No updates to the spreadsheet at all. Looks like last ship date was the 6th?
[Nexus 6  General] maconsultant:
[MENTION=4632788]casbar12[/MENTION] you are correct.

---------- Post added at 04:27 AM ---------- Previous post was at 04:26 AM ----------

The 32gb came and went first by 1:09pm est, then the 64gb came and went... But i was able to snag one (YES!), it was so fast i didn't even risk trying to select next day shipping... It ships by 1/5/15 next year..! Hopefully it ships sooner and i can tell T-Mobile to piss off.!
[Nexus 6  General] katamari201:
Jesus christ people here are still so delusional they are still using the phone on a barge stuck on the west coast as an excuse, especially as an excuse for Tmobile's **** handling of their own end. Might as well throw in terrorism and global warming. There are no availability issues for other phones. It is just this one. People need to get it through their thick skull that Moto and Google and especially for us, T-mobile, they all have ****ed up bad and completely refuse to acknowledge it and their ordering system is the worst thing I have ever seen in my life.

I am officially cancelling this POS and no backsies. It will most likely charge my card anyway and get shipped I will have to refuse the package, because that's how T-mobile rolls. I honestly think people here like talking about getting their phone, like getting screwed over, and once the phone finally arrives the fun is all gone and they won't have anymore reason to push the page count on this worthless thread.
[Nexus 6  General] maconsultant:
[MENTION=4303118]katamari201[/MENTION] what the hell is a backsie.? And since you threw in terrorism let's throw in antisemitism too.!

Dude well see you back once the ROMs start rolling around.. Lol
[Nexus 6  General] uzfresh:
So close to cancelling and just getting the Moto X. With the 140 off coupon it is a big difference between 409 and 699...
[Nexus 6  General] amaddux:
I received my call from the Executive Office. The representative was unable to give a date, but repeatedly said that T-Mobile was at fault for not delivering the phone by now. Without prompting, he said that T-Mobile shipped devices in the wrong order. He credited my entire December bill and said to contact him again if there was no shipment in the next week, so hopefully that means good things are coming for all of us. I have a 64GB on order. Meanwhile, I'm still happily enjoying my Nexus 5 update.

This is 10000% better than Verizon customer service. When I left Verizon, the representative that called to retain my business became angry and hung up on me. At least at T-Mobile they couldn't correct the issue, but they did admit fault, and while they couldn't fix the actual problem, did make an attempt to keep my business.
[Nexus 6  General] jhepoy:
If availability is not the issue, and you are blaming it on their F***ed up system, then it should be at least available at the stores, I've been scouting different major stores in nearby areas and none of them either can give an ETA of availability... if you will read a few posts back, some people are receiving their device directly from China via FedEx when ordered from Motorola.. this means that it is not available anywhere in the US warehouse... so I think the port issue is more believable at this point not unless you can give a better explanation than a f***ed up system.. :D
[Nexus 6  General] petermk:
So just chatted with TMo... absolutely useless...

Their logistics, order control, customer service... all of it is just complete crap. Big Blue sounds more enticing by the second.
[Nexus 6  General] maconsultant:
When you say big blue you mean ATT.?

Sent from another Nexus..

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[Nexus 6  General] zolttt:
you could just quote me :)

They have told multiple people (read the post above me) that they messed up. But if they don't have the phones to send to people (barge crap), how can they send phones to people? Every other phone they have they probably have warehouses of...and why were 64s NEVER going to be in stores. The writing was on the wall before it got to tmobile, they sold out on moto's site and google play in I feel less than a second.

In addition as mentioned before me, the fact that people are getting them directly from china... also speaks volumes.
[Nexus 6  General] josephmgaffney:
64's were never going to be in stores because stores, generally speaking, *never* carry the upgraded models.

If they don't have the phones to send to people, and that were the only issue here, then they wouldn't have sent out orders on Friday that were substantially later than others. We've still got people from the 18th (PST) without their 64GB model, but orders placed at 10am PST on the 19th were shipped Friday.

As I've said before, and I'll say again, the big problem isn't the low inventory - people can understand that - its not shipping in sequence. As far as this week goes, they may have only gotten a shipment in today, in which case we wouldn't see them shipped until tomorrow. We don't know though, because T-Mobile isn't even willing to say "We have an order scheduled to come in between X and X".