yashsingh1/xdaforums huggingface dataset:
[Philips, Sony, TCL Android TV] EFAYSAL:
Hi

thanks for help.

Nothing happend when plugging in the usb-flash. Read notification appeared on the screen .

Zip file name: "FUS_QM163E_26.70.1_prod.zip"

The file has been extracted.

We tried once with the original filenme "autorun_QM163E_U_0.27.70.1.upg" and other with "autorun.upg"

The flash was plugged in during the TV is ON.

NOTE: The picture appears to be rotated 90 d CW.
[Philips, Sony, TCL Android TV] Toengel:
Hi,

autorun.upg IS NOT upgrade_loader.pkg ... you need to download the upgrade_loader. Install instructions are also linked in my firmware archive.

Toengel@Alex
[Philips, Sony, TCL Android TV] Aksuli:
My OLED705 got much slower and had infinite popups that suggested to allow sending data to Philips after updating to Android 11 (TPM191E_201.0.215.200). I had to downgrade back to Android 9.

I did not do factory reset after updating because I didn't want to lose my settings and now I'm thinking if that would have helped these issues. Downgrade process did a factory reset anyways so now I might as well try.
[Philips, Sony, TCL Android TV] Toengel:
Hi,

you need to restart Android via menu after ATV 11 upgrade. At least, this solves much regarding these glitches

Toengel@Alex
[Philips, Sony, TCL Android TV] @GUTEK@:
@Toengel, I upgraded my PUS8804 to ATV11 and I have a problem where the TV won't go into deep sleep. It consumes over 13W all the time when turned off and is connected to the LAN. Have you had such a case?
[Philips, Sony, TCL Android TV] Toengel:
Hi,

try to restart Android from the TV settings menu.

Toengel@Alex
[Philips, Sony, TCL Android TV] :
Hi, I have the 75PFL5604/F7 and am having a hard time finding the March 2022 firmware update for it. The Phillips website gives the link for the firmware but the link is broken. Also, is this new 11 update for all tv's or just certain models? Thanks in advance

https://www.usa.philips.com/c-p/75PFL5604_F7/5000-series-android-tv-with-google-assistant/support
[Philips, Sony, TCL Android TV] Aksuli:
Did this and TV reinstall (not the factory reset) after updating back to Android 11. Now it is snappy and so far no pop-up glitch.

I doubt it myself. Yours looks like to be usa specific model and we are talking about 2019/2020 models for mostly Europe. @Toengel probably knows more about this matter but here are the European firmwares https://toengel.net/philipsblog/firmware-download/

Try contacting Philips usa support for the firmware.
[Philips, Sony, TCL Android TV] piri1312:
I have a Philips 43PUS8555/12 TV in the link there are two firmwares:

1) TPM191E_101.2.178.0

2)TPM191E_201.0.215.200

Which to use?

Thank you
[Philips, Sony, TCL Android TV] Aksuli:
1) Is Android TV 9

2) Is newly released Android TV 11

There is no huge difference between these versions.

Using the built in update feature on your TV it should offer 1) as update if you are not running it already. Some people are already getting 2) through their TV as OTA update but this depends on where you live. If you want to be safe, use Android 9 and update later to Android 11 when it comes directly available to you.

For me Android 11 seems to be working ok for now, but some people have had issues (and I also had some issues like I wrote here earlier). Often new Android version updates have some issues in the beginning and they are later patched in following updates.

After update you should restart TV through settings menu like @Toengel said earlier in this thread. If there are still some bugs and lagging, you might need factory reset after the update.
[Philips, Sony, TCL Android TV] @GUTEK@:
I think I found the source of the problem. When I have USB Debugging enabled in Developer Settings. The TV does not go into deep sleep. After turning off debugging, the TV goes to deep sleep normally. The problem was not present on ATV9. Can someone check and confirm?
[Philips, Sony, TCL Android TV] GChmurka:
Hi Guys.

I have a 55OLED705 and I am looking for a solution to turn off the red led in standby mode. After 2 weeks my tv came back from warranty repair (USB1 port didn't work), and I think that earlier I had set it that the red led was off in standby.

I searched all the settings and can't find such an option, it's possible that I did it once through ADB or some other way that I forgot about.

Does anyone remember how to do it or possible that my memory fails me and it always glowed red in the bottom right corner in standby....
[Philips, Sony, TCL Android TV] @GUTEK@:
Use Scotch;)
[Philips, Sony, TCL Android TV] Toengel:
Hi,

status LED is always red in standby.

Toengel@Alex
[Philips, Sony, TCL Android TV] gazdajezda:
Toengel: I have a PHILIPS 55POS9002/12 TV (OLED) and I notice that some sections of a screen is becoming with less collors. Like if something in a scene (like people) goes from left to right, then on the left and right sides it had a vivid human color of a skin but when it is in that part in the middle of the screen it is a bit darker and kind of greenish... That occasionally happens when i watch live tv or if play some series in Kodi. But, on some scenes it is not visible at all, but on others it is very noticeable of wrong section (see attached picture). In the middle of a screen and a circle in top right section. It looks like a burn-in.

If it is not, I do not know what else would be the reason for that, since I do not change any settings or similar. Is screen going to die? I turn it off anytime I get notice that screen must be regenerated. TV is some 4 years old and in daily use for few hours.

Is there any thing I can do to make it better or this is it forever? Kind of forced regeneration or something. Apart that it is a great TV, really.

Thank you.

Edit: I started a "Clear residual image" and hope that tommorow will be better. Not optimistic too much but this is only I know I can do now.
[Philips, Sony, TCL Android TV] Toengel:
Hi,

this is OLED burn-in. Create some one-color images and put it on an USB stick. You will see, the colors are not uniform anymore. You cannot do anything about it. This not unusual for the 9002 model.

Toengel@Alex
[Philips, Sony, TCL Android TV] gazdajezda:
Ufff, i was afraid of this. From yesterday till now I finish that "Clear residual image" for 3 times and it seems a little bit better (or is this only in my head), faces are not so greenish anymore (lower intensity as yesterday). But yes, ****, I do not know when that happen.
[Philips, Sony, TCL Android TV] pokolokatepetl:
Hi there. I have read all this thread, but I am unable to find a way to save NVM of my TV 55OLED804 model or get NVM from the net. If I understand correctly, when I flash to Android TV 11 and something goes wrong, I need the NVM?
[Philips, Sony, TCL Android TV] Toengel:
Hi,

no - you don't need NVM for ATV11 install. If something goes wrong, you need the upgrade_loader.pkg for this TV platform.

Toengel@Alex
[Philips, Sony, TCL Android TV] pokolokatepetl:
THank you very much for your answer. The upgrade_loader for this TV is only for the older firmware on your webpage, is that OK?

The reason I would like to upgrade is because my TV is giving me nuts since there was a power outage for 5 minutes. Since then my Hue lights do not turn off when the TV is switched off. And in my HUE application every time I turn off the TV, a new entertainment profile is made... Wierd.

So I reinstalled TV to the factory settings... Now I can not set colour and sharpness etc... I have like 10 colour profiles that I can use with minimal differences, but colours are too full for my taste. No matter what I do and set colour in one profile to 0 (black and white), my Android TV desktop is still full color... So are the Android TV applications :-( The only thing that I can do is set colours on the HDMI ports. So if I use HDMI 1 source and use standard colour profile that I corrected the colour to 0%, I do have B/W image on the HDMI 1...

That can not be normal, but somebody from Philips I know said me that I as user can not set TV to factory settings, that service has some tools I don't. I was 100% that factory reset makes TV like new, but it clearly doesn't.

I was hoping upgrade of FW would help me, although I know this is a long shot...
[Philips, Sony, TCL Android TV] :
if anybody has the upgrade_loader.pkg for 55PFL5604/F7, 65PFL5604/F7 or 75PFL5604/F7, I really need it badly, my tv is soft bricked and only the blue upgrade screen comes up but I don't have the untouched .pkg file so i can't get it fixed. All xxPFL5604/F7 models share the same firmware, please help me out if you have that file, thanks much in advance!!
[Philips, Sony, TCL Android TV] Toengel:
HI,

what's happening when you try to install the latest firmware?

- Philips Support

Toengel@Alex
[Philips, Sony, TCL Android TV] :
pdf file with instructions for flashing and dead mediafire link for the actual upgrade_loader.pkg file. Multiple contacts with customer service have been a joke, they are saying there is no PKG file, that you can't update from the blue screen and basically I made it all up. This apparently is regardless of the fact that they have had multiple updates for the TV and that their own website pretends to give out the update with instructions saying that you can indeed update from the blue screen. They keep trying to refer me to a repair center. I called the repair center and dude hardly had any clue what I was talking about, he said every few months or so Phillips will send him some warranty work or something. The TV is still under warranty, but I don't feel I should have to go that route. I've got a lot of experience with Android devices and the fact that they crippled the hardware Buttons for boot modes seems to be the most anti-consumer thing that they could have done.
[Philips, Sony, TCL Android TV] :
I did actually find a zipped update for the device on XDA, it was a zip file with a full firmware inside, unfortunately it's not the original PKG file and when I zip it and rename it to what the TV wants, I do get the blue screen but the update fails. I'm guessing it's not just a renamed zip, some type of security on the file, or maybe it's signed or something. I'm not sure. If they hadn't crippled the hardware buttons, I would just be able to boot right to fast boot and flash the update files from the zip and I'd be off to the races. My only chance right now of getting my tv working again is to hopefully find some nice soul who happened to grab the pkg file before it went offline. I can't currently find my receipt and I'm afraid i'm out almost a thousand dollars and a tv.
[Philips, Sony, TCL Android TV] devies:
I have a strange problem with my Philips 706 OLED.

I watch mostly dvb-c content.

Since firmware TPM211EA_101.000.178.206 I got an issue with the channel list (favorites).

To bring up the list I press either left arrow button, or ok-button on the remote.

When watching a TV channel i could in earlier fw see what's on the other channels without actually switching channel.

Now the channel list just won't update itself.

EPG is populated all ok. Something seems messed up getting information from the EPG to the channel list.

If I roll back to firmware 218 everything works like a charm.

Anyone experience this? Am I the only one still watching linear tv? :)
[Philips, Sony, TCL Android TV] hrco99:
Hi all,

I have Philips 58PUS8507/12 (2022) running on Android TV 11 OS latest firmware TPM211EA_R.101.001.003.232

I am trying to enable installation from unknown sources (apk files from usb) but it seems that most Philips Android TVs have this option hidden as there isn't any security settings that you can acces to enable this.

So I tried all of THIS from Github but no luck, I am only getting "IO" error. (Or is it "I0" error, not sure, please see photo attached)

Obviously, I'm not an expert but it seems to me that this command wasn't even executed, my guess is that OS is blocking that command or something like that.

Also, maybe all of this wouldn't work anyways, but as I said I'm not an expert so I decided to ask for help here.

Maybe there is a solution for this error, or maybe there is a simple way to enable installation from unknown sources.

Thanks! :)
[Philips, Sony, TCL Android TV] Toengel:
HI,

did you enable developer options first?

Toengel@Alex
[Philips, Sony, TCL Android TV] hrco99:
Yes I did.
[Philips, Sony, TCL Android TV] @GUTEK@:
@Toengel What file systems for external drives are supported by these TV series 4/5 (for example PUS8804)? I tried a flash drive formatted in exFAT, NTFS and EXT3. None worked. I have video files over 4GB and I can't save them to FAT32. And I don't really like having my computer on all the time to share them over the LAN.
[Philips, Sony, TCL Android TV] Toengel:
Hi,

FAT 16, FAT 32 and NTFS are supported. Switch Developer Options off/on and try again... should work with OFF.

Toengel@Alex
[Philips, Sony, TCL Android TV] aginko:
Hi. I have a PHILIPS 55PUS8007/12 TV, there is no option for voice control on the remote control, even if the TV supports it. You can use a remote control from another TV model that has this function. Has anyone tried this yet? And from which model? Thank you for the info.
[Philips, Sony, TCL Android TV] lookout472:
Hi. I have a PHILIPS 43PUS7906/12 which I consider slow mostly on boot, is there any form of root for this model or any other solutions beside deactivate apps

Thank you for the info.
[Philips, Sony, TCL Android TV] ReeLT:
How can I open the Android app manager in Philips OLED707 Android 11? This option is not visible in Android settings. Is it possible to spawn it through ADB or some other way? How about rooting options? I'm ready to buy a second main board for experiments.
[Philips, Sony, TCL Android TV] lukyn2.c:
Hi I have a problem with the sound. If I play any application (Netflix, Youtube ...) so I only play music, but the spoken word is not heard. I found out that if I set the "sound style" to Music, I can hear the voice. With the other settings (Movie, Game, Dialogue, Original, AI mode) the voice is not heard. Do you know where the problem might be? When receiving a signal from dvb-t2, all sound styles work.

Phillips TV 58PUS8536/12, Android v11
[Philips, Sony, TCL Android TV] spatum:
Hi, I have your same problem. The audio speech of my 55OLED806/12 TV, after the latest firmware update TPM211EA_R.101.001.003.232, is not heard or, in any case, it is heard very low. I tried resetting everything, but nothing. I believe the update contains a bug about this. I think I'll be forced to call assistance, since the TV is only a few months old.
[Philips, Sony, TCL Android TV] hansmei:
We just experience the exact same issue. We have a 58PUS9006/12, and after the TPM211EA_R.101.001.003.232 update at 17:30 CET tonight, the voice is muffled, except in music mode. Setting to music mode does not work in all apps however.

This must be a bug with the firmware update.
[Philips, Sony, TCL Android TV] 7adm:
@Toengel

Sorry to bother you, but I'm wondering if I should try to update the new TPM191E_201.0.215.200 firmware manually, or wait for the official rollout and update via internet.

I have the 50PUS7394 model.

In the news on your website it is mentioned that the 7304 line has already received an official update. This model should be almost identical to mine, so it ought to happen at some point.., or are there major differences that I'm unaware of?

Thanks in advance!
[Philips, Sony, TCL Android TV] Toengel:
Hi,

you can wait ... nothing special... some people mentioned issues with the remote after this update. I would wait...

Toengel@Alex
[Philips, Sony, TCL Android TV] lukyn2.c:
Fixed, yesterday they released new firmware TPM211EA_R.101.001.003.248
[Philips, Sony, TCL Android TV] cbergmann:
hi,

I have a 2014 philips tv model 55pus7909/12. I want to sideload apk files. most of the tips I found involve downloading an terminal emulator from playstore and starting security settings with that. Unfortunately it seems that the playstore app on this tv is so old that I can not install anything.

is there another way of enabling adb/untrusted apks?

Kind regards

Clemens
[Philips, Sony, TCL Android TV] rengar666:
I update my Philips TV 50PUS7304 to android 11.

After updated, It begin infinite loop yo android logo.

I fix reset TV. I use physical jostick TV, moving down (to me) , don't press. Plug socket and follow press jostick down over 10 seconds, and release.

TV begin installation Factory reset.

Because someone has broken update yo androidtv 11.
[Philips, Sony, TCL Android TV] 5humar:
Hello everyone,

I have a Philips pus8506 and a problem after the new firmware upgrade

TPM211EA_101.001.003.248

After this update, the volume bar on the TV disappears, only after a reboot it comes back and then it works for a few hours and again it disappears, very annoying.

I tried change sound style to MUSIC but without success.

What can I do, downgrade to TPM211EA_101.000.178.222 !?

This is previous Firmware that worked fine, before update.

Thanks in advance!
[Philips, Sony, TCL Android TV] Trialer03:
I have a Philips 7304 TV and wanted to update to the new firmware version: https://toengel.net/philipsblog/firmware-download/

. When I recognize the file on the FAT32 formatted USB memory, the TV does not recognize the file "autorun-TPM191E_R.001.004.100.000.upg". Where is the error?
[Philips, Sony, TCL Android TV] Toengel:
Hi,

when you already have a newer version 101.x.x.x running, you can use the TPM191E files listed under 2020

Toengel@Alex
[Philips, Sony, TCL Android TV] Trialer03:
yes ok thanks But how do I proceed to install the firmware. I put the file on a USB stick (FAT32 formatted) in the root directory and plugged it into the Philips TV.
[Philips, Sony, TCL Android TV] JBsoloman5000:
Hi all,

Couple years ago (maybe 3, maybe even 4) I tried local TV broadcast app to watch live tv (official, paid service) and to my big surprise, the channelse were also available no only through their app, but also in TV directly (also TV schedule was populated by it).

Now, years later, I subscribed to them with contract and installed app again - and now can watch it only in their app. Is that something the live tv service provider did by removing feature, or is it something android tv did? Or is it a setting somewhere?

Im on adroind TV 8, PUS-7303
[Philips, Sony, TCL Android TV] Toengel:
Hi,

make sure you extracted the ZIP file and the file in the root of the USB stick is named autorun.upg

Toengel@Alex
[Philips, Sony, TCL Android TV] Hans_Werner:
Is it only possible with old philips android Tv's?

Tried it with current TPM191E device with Android 11.

Reboot with button combo don't work. TV boots up normal.

With "adb reboot recovery", TV boots and after philips logo tv stays black.

I am looking to delete cache and dalvik partitions for better performance after update.

Thanks.

HansWerner
[Philips, Sony, TCL Android TV] Drago90:
Hi everyone.

Can someone post philips 65pus8102 option number values from customer service menu?
[Philips, Sony, TCL Android TV] Toengel:
Hi,

09454

20519

08269

43264

49410

63220

11789

36885

00416

Toengel@Alex
[Philips, Sony, TCL Android TV] Drago90:
Hey thank you. What is the last code? There is no slot to put it in... I have this reddish black problem on dark scenes on my 65pus8102 and my tv has been in service centre once and they said it's a software problem. I've tried to downgrade firmware and tried every other tricks but no luck. Are there any alternative option group 2 (software) numbers or nvm files etc.? My current nvm is 0.87
[Philips, Sony, TCL Android TV] Drago90:
Maybe if someone has a 65pus8102 philips could copy nvm to usb from the service menu and link the files here... I'd appreciate it
[Philips, Sony, TCL Android TV] Toengel:
Hi,

write me an email ... see blog....

Toengel@Alex
[Philips, Sony, TCL Android TV] Drago90:
Ok. I sent an email to you from yahoo yesterday.

-JK
[Philips, Sony, TCL Android TV] Jarskin:
I have Philips 65PML9636/12 and have same problem. I have asked from Philps-support three times about this, but no one answered. I get only (automatic?) messages that they close the case if I don't aswer to them. Andswer for waht? It is me who waiting answer :)

In order to support you in the best way for your case 03602722 65PML9636 101.001.003.248 we kindly ask you to provide your feedback. ​

We would like to inform you that your case will be closed within 2 days if we don’t receive any feedback. ​

Well. I'm used to make a restart every day. And waiting new sofware. I hope someone in Philips is aware about this and they could do something about this. It is annoying. The tv is other hand superb. Great picture and works very responsively. Only B&W sound-bar was disappointig. I use my old little Genelecs with subwoofer and now everything is well about sound when I silenced the bar.
[Philips, Sony, TCL Android TV] koutroumanosv:
Hello.

May I ask if someone knows, I have a 65PUS8555 from 2020 which now has Andoid 9 TPM191E_101.2.178.0

I saw on Toengel, that Android 11 TPM191E_201.0.215.200 is available some months ago, but I am afraid to manually update it in case something is bugged or I mess up.

So the question is, based on previous updates from Philips, is there a possible ETA or prediction when this update will be available with OTA? (living in Greece, if that matters)

Thanks in advance.
[Philips, Sony, TCL Android TV] Toengel:
Hi,

no prediction possible...

Toengel@Alex
[Philips, Sony, TCL Android TV] koutroumanosv:
Thanks for your help Alex.

I hope during this year.
[Philips, Sony, TCL Android TV] eugenmd:
Check for march 2023 update and install it.
[Philips, Sony, TCL Android TV] piri1312:
Is there any feedback for Android 11 update (my TV 43PUS8555/12 ) for TV 2020 ?
[Philips, Sony, TCL Android TV] prince chamberlain:
pls friends help me get over bootlooping in my philips andriod tv i need solutions to the problem
[Philips, Sony, TCL Android TV] Toengel:
Hi,

and we should guess, what TV you have?

Toengel@Alex
[Philips, Sony, TCL Android TV] st00larz:
Hello Everyone.

I have 70pus8535 with newest possible software (may 2022). Since last 2 months after every night in "standby mode" i have to reset it/disconnect cable otherwise apps ( like disney+, youtube or netflix ) won't start or freezes. I've tried force stopping apps and cache cleaning - only after reset everything works fine. Any idea what can be the issue?
[Philips, Sony, TCL Android TV] Kato-kun:
Hi, take a new frimware

Philips: Download Latest TV Firmware / TV Software - Download der neuesten TV Firmware / Software Versionen - Toengels Philips Blog

Übersicht und Download der neuesten Philips TV Firmware Versionen / TV Software. Overview and download of the latest Philips TV firmware / TV software .

toengel.net

I'm update my 8505, before i have a may 2022 too
[Philips, Sony, TCL Android TV] piri1312:
Do you update to Android 11? What changes with the new update?
[Philips, Sony, TCL Android TV] Kato-kun:
Yes, I do. Changes : faster - i feel, and something else. Check foto’s. Limit’s of active process can be select and stay after power off
[Philips, Sony, TCL Android TV] misotauros:
Trying to find a replacement for my

55PUS7503 AV-Board 715G8579-M0D-B01-005T

I found a board for a

43PUS7393 AV-Board 715G8579-M0F-B01-005T

to replace it.

I was quite certain it should work and it does, but the screen looks like this:

An upgrade_loader.pkg to TPM171E_107.1.143.0_upgrade_loader.zip for the 55PUS7503 did not fix this problem. However the TV still thought to be a 43PUS7393.

So I am wondering if writing an NVM.bin file for the 55PUS7503 would fix it. What do you think? Can someone supply this file?

Update: I solved it and the TV runs as expected. One needs to install the appropriate NVM.BIN file to the new board so it has correct settings. However... there is no site to download these files and you need to contact Philips support.

I have attached the NVM.bin file I have been using.
[Philips, Sony, TCL Android TV] st00larz:
Thx a lot man. Updating to android 11 helped. No mo problems :)
[Philips, Sony, TCL Android TV] piri1312:
Downloaded new Android 11 firmware installed, I didn't reboot and everything works perfectly