yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] TexZen:
I've definitely had that thought, especially last night as I was moving my att sim from my nexus 5 to the One. The 5 feels absolutely tiny... Might have to look into the nano-micro SIM adapater. :)
[Nexus 6  General] adaemus:
WOOOHOOOO!!!

***Purchase PreAuthorization - T-MOBILE.COM*ORDER

Cyber Monday order here. 64GB Nexus 6.

This is after receiving an email two days ago saying that my phone was being pushed back a week and not going to be shipped until after 12/29.
[Nexus 6  General] weysonn:
cyber monday order

upgrade charge pending :')
[Nexus 6  General] maconsultant:
I'm on the phone with them now and the women said the phone is not on back order.. I said what.? And she put me on hold..

Sent from another Nexus..

5...
[Nexus 6  General] bhdunn:
Ordered 12/3 charge pending as of today. :laugh:

64GB
[Nexus 6  General] NattyDR:
Also Cyber Monday purchase, just saw a pending charge show up on my credit card. :D
[Nexus 6  General] boyinflorida:
11/29 got transaction alert at noon
[Nexus 6  General] Alex1212:
Im gonna call. let me know what they tell you.

---------- Post added at 02:04 PM ---------- Previous post was at 02:01 PM ----------

Tmobile site still shows backordered. yet i was charged this afternoon
[Nexus 6  General] android.vibrant:
Also Cyber Monday purchase, pending charge on credit card....wonder when we'll get the track#.
[Nexus 6  General] ppgregory:
My card was just charged. Ordered on 12/5
[Nexus 6  General] SoCmodder:
Hey guys, been traveling alot so I haven't been able to post. Mine ended up coming in right before I left to visit family for Christmas.

For those of you still waiting for a 64GB, keep on waiting. It took exactly one month for me to get mine and it was totally worth it. No blemishes or anything. No software issues. Everything is great. And knowing that I have a ton of space free makes me really happy lol
[Nexus 6  General] ShadyBooster:
Also have been charged :D, 12/5 ordered.
[Nexus 6  General] w4itg:
Well if it makes any of you feel better Verizon still doesn't have it. The phone has been out for a month. I've given up. Google can keep their Nexus 6. I might as well go and get a Note 4 or an iPhone 6+
[Nexus 6  General] miike1106:
Or, you know, you could switch carriers.
[Nexus 6  General] witeboy07:
Ordered 12/1 at 11:59pm Card Charged

Order was proccessed on dec 2nd 7am cst. But I put my order in on cyber monday right before the clock hit 12am for tuesday. Card got charged this morning. So im hoping ill have my phone by friday. Since even when i choose ground I stillget overnighted since I live so close to Louisville KY.
[Nexus 6  General] w4itg:
I can't. I'm a truck driver and no one has their coverage. AT&T comes the closest but there's a big gap across Pennsylvania. :mad::(
[Nexus 6  General] amaddux:
I hope everyone still waiting gets their phones soon. I received mine yesterday after ordering the 19th and worrying it would come to soon while I was done for Thanksgiving. Thanks to everyone here for the contacts and keeping on T-Mobile to make it right. For those still waiting, don't give up, it's worth the wait.
[Nexus 6  General] VitaliyUvakin:
Mine most likely goes on swappa as soon as it delivered. Ordered on 11/19, still waiting for the phone.. but excitement is gone and I'm thinking to stick with my OnePlus.
[Nexus 6  General] nsheaffer:
Well, I have talked with a couple different reps about getting a month free of service and or a little off the price of the phone. They all said to f-off in a slightly nicer tone. I don't know what kind of stink some of you must have thrown but I guess I can't pull it off. Lol
[Nexus 6  General] nlua:
I just sent an email to the two email address in the thread for the Executive Response team and John L.

"To whom it may concern,

This email is regarding my recent experience with T-Mobile's ordering process and Customer Service Representatives (CSRs).

My name is N.L (account info excluded from this posting). I, like many others, have placed an order for a phone recently (11.26.2014). Ordering was simple enough at the time and showed it was available to order and would ship out within 5-7 business days.

Now since then, I have spoken to numerous CSRs and have had nothing but inconsistency, failure to follow through with promises, very wrongful or misleading information, and some that were just simply impatient, condescending, and rude. To this day, I have been told that my order has been placed, canceled, and reordered (involuntarily) many times without any reason. I have had CSRs and Supervisors fail to give call backs when promised that he/she would "PERSONALLY" take care of it and follow-up.

As you can tell, I am completely frustrated and utterly appalled by the practices of this service. Things like advertising phones in stock when it is very well known that they are backordered. I'm certain that if any of you were to experience anything similar to this would leave you questioning your patronage to said company and I am certain many others of the XDA forums (http://xdaforums.com/nexus-6/general/t-mobile-receiving-limited-stock-t2934242) with hundreds if not thousands of posts would agree. And surely you all have come across the spreadsheet regarding order status and your claims of "FIFO".

In light of recent news and experience, it really puts into perspective how T-Mobile handles orders and takes care of their customers. Whether it be lack of of training, low quality assurance, or failure to disseminate PROPER information and standard procedures to your front liners is just poor business and management and in the end is no excuse for customers to experience for such a large company.

Anyone that takes the time to give negative feedback is someone* giving a person/company a second chance instead of just giving up and moving on in search of something better. Do not waste such an opportunity, especially if the Uncarrier company is trying to set itself apart from all the others.

Eagerly waiting for your response (and my order),

N.L."

Interested what they are going to say...
[Nexus 6  General] dkotoric:
Nice email

Sent from my Nexus 6
[Nexus 6  General] maconsultant:
Very nice email.. I've been tweeting @ them with no response as well as email. Not a peep.

Sent from another Nexus..

5...
[Nexus 6  General] Mehthiro:
Well it finally happened... I got charged... Its been a lomg month. No tracking info yet, but hopefully ill recieve my mb 64 before 2015.

Card charged 12/24/2014

at ~12pm

Back Ordered*12/06/2014

at*02:57:22 AM

Order Placed*12/05/2014

at*04:53:03 PM
[Nexus 6  General] SVcabron:
Pending charge

It's finally happening, Cyber Monday order showing a pending charge on my credit card. :laugh:
[Nexus 6  General] pooton:
I ordered on sunday from T-Mo and got it tuesday. Hrm. Nice, Illuminati?:D
[Nexus 6  General] dkotoric:
Has anyones order actually changed that has a pendimg charge

Sent from my Nexus 6
[Nexus 6  General] ShadyBooster:
Pending charge, still no tracking info. Chose overnight shipping, I might have to wait until Monday instead of Friday for my phone it seems. inb4evenlongerw8
[Nexus 6  General] nsheaffer:
Holy cow! I have pending charge as well now! Ordered Dec 1st. No tracking info though.
[Nexus 6  General] linkinx64:
Just got pending payment, ordered on 12/12 64gb at a store.
[Nexus 6  General] bhdunn:
Was charged before noon, just checked T-Mobile order status - no updates. 64GB 12/3
[Nexus 6  General] id10terrordfw:
Don't give up people! My 11-25 came today. So much awesome.
[Nexus 6  General] linkinx64:
I am not giving up.......... Hold the lineeeeeeee
[Nexus 6  General] Toneman07:
I was told my 12/1 order would ship beginning of February. I cancelled my order on 12/15 for the 64 gigs. Got an email from a store manager saying they had 8 32gig come in in a shipment and he held 2 for me. Got them Sunday
[Nexus 6  General] compuguy1088:
Same here, got charged (don't know exact time). I have a feeling they will ship on Friday (obviously)..... Ordered late 12/1.
[Nexus 6  General] SymbioticGenius:
Merry Christmas to all of us. Brothers in arms. This thread has given us a place to connect and vent on an issue we all shared. I'm thankful for all involved and thankful for the information we have been able to share. With or without your nexus, enjoy your day.
[Nexus 6  General] maconsultant:
The thing is has T-Slowbile learned from this fiasco or are they destined to relive this debauchery next big flagship launch..? That is the question..?

Sent from another Nexus..

5...
[Nexus 6  General] SymbioticGenius:
I doubt they will learn. I've learned though. The financing isn't worth the headache and next time I won't wait for T-Mobile. I'll do my usual GPS refresh spam until I get it on day one like I did with my Nexus 5. At this point I'm just gonna pay cash and go straight to the source. At least with T-Mobile when I pay in full my bill is cheaper unlike everyone else
[Nexus 6  General] maconsultant:
Agreed. I gave the carrier thing 1 try. Never again

Sent from another Nexus..

5...
[Nexus 6  General] compuguy1088:
Still pending for me....I have a feeling they'll ship on Friday...
[Nexus 6  General] dkotoric:
I had everything billed to my tmobile acct so there won't be a pending charge for me
[Nexus 6  General] SymbioticGenius:
I'm fairly certain your taxes are going to be charged somewhere. That's all I paid
[Nexus 6  General] dkotoric:
Yes but u have to option to have it billed tp ur nextsl months bill which is the option i chose
[Nexus 6  General] SymbioticGenius:
Never knew that was an option. Oh well, hopefully won't be a next time after this debacle.
[Nexus 6  General] chief2842:
Hoping for a shipping update today.
[Nexus 6  General] Prod1702:
do you have a business account? From my understanding only business accounts can do this until CC did something they don't do for everyone.
[Nexus 6  General] va2azerik:
wait is almost

My wait is almost over! One of the early 11/19 orders. Card was charged last week 12/18, shipped on 12/19 ,got UPS tracking number and a delivery date of 12/23 but it got rescheduled for 12/29. Via UPS' site I see that my phone is here in Phoenix AZ but it won't be delivered until Monday 12/29 :( . I called UPS to see if I could go and pick it up today instead of waiting until Monday. The guy at UPS told me that I had to wait until the destination scan had taken place to be able to pick it up. So if I don't get my phone today I will have it on Monday:victory:.

ordered 11/19/ at 3:48 am

card charged on 12/18

UPS shipped 12/19

was scheduled for delivery on 12/23 but got rescheduled

eta for delivery is 12/29
[Nexus 6  General] jswede:
Ordered my 32 GB on December 17 from T-Mobile (phone order, I'm an existing customer and demanded the $48 discount being offered to new lines). Shipped December 18th from Louisville, KY. Arrived in Minneapolis via ground December 19th. Was lucky enough for it to be the one Saturday of the year that UPS opens customer service counters - pickup from local customer service window on December 20.

This was the 32GB model. There was no firm ETA on 64 GB models and 32 has always been enough for me. I had zero wait getting the Nexus 6 through T-Mobile last week. The only thing that delayed my order was me deciding whether or not to spend $650 on a phone.
[Nexus 6  General] nycbiker:
So, it looks like I've finally had a good ending to this long, painful story.

Ordered the 64GB on 11/19, 6 am, EIP via JUMP.

Numerous posts, calls, emails, tweets, etc. like everyone else on this thread. Managed to get the $48 cyber monday discount, and another $60 later taken off my bill.

Got a 32GB in store on 12/12 after being told that they'd refund the $50 restocking if I decided to return it and go for the 64. I like it, but realize that yeah, 32 just isn't going to cut it.

After The Great Restocking happens, 64GB ships late, and via ground despite paying for 3-day air.

I call and point out that due to their shipping error, I'm going to receive the 64 too late and will have to return the 32, switch back to my old Note 3, only to switch back to the 64 2 days later. They extend my 14-day return by 3 days so I'll have a chance to return it.

The 64 arrives! I'm happy! Merry Christmas to me!

I'll be returning the 32 today or tomorrow, and sending my old JUMPer back, and then requesting the restocking refund - if everything works out, in a few weeks, I'll finally be truly done with this whole exhausting mess. :) Thanks to everyone on here who has kept me company and whined and complained and fought alongside me. I hope to never be in this situation with you people again. ;)
[Nexus 6  General] nacy333:
Ordered a 64GB MB on 11/26 for my Dad (his phone is on my account). Shipped in the middle of last week and was supposed to get it on XMas eve but it looks like UPS lost it. :crying:

I called T-Mobile to post an inquiry and now it looks like it will be at least another week until I get it...:(

The 64 GB CW I ordered for myself from the Google Play store last week will probably get here faster (ships Jan 5th). Just needed to vent....1st world problems.
[Nexus 6  General] MILH0U5E:
Is the explore webpage down? It looks like it hasn't been updated since the 23rd.
[Nexus 6  General] SymbioticGenius:
I ordered a Moto 360 that wasn't in stock on Monday the 22nd. They told me it would ship on the 31st. I just got a FedEx email saying I have it and am awaiting confirmation from whoever's home right now.

T-Mobile can learn much from Motorola about under promising and over delivering and how to make a customer happiest
[Nexus 6  General] ShadyBooster:
Prob will have to wait until monday

Order Ship Date: 12/26/2014 with overnight shipping.
[Nexus 6  General] Fedway:
I'm in the same boat. I was charged on 12/18 with my device also shipping on 12/18. I paid for 3 day shipping, but UPS tracking shows that it was shipped via GROUND and is scheduled for delivery on 12/29. I called T-Mobile and they claim that it was sent via UPS Express 3-Day. So far, they have not been willing to refund my shipping fees.
[Nexus 6  General] adaemus:
Just got an email that my Cyber Monday 64GB Nexus 6 has SHIPPED!!

WOOHOOOOOO!
[Nexus 6  General] Alex1212:
Wtf. I ordered 11/29 and got charged 12/24. Still haven't got a shipping email. Just called and asked why I was charged and hadn't received any tracking info. She said I should have but they don't know.
[Nexus 6  General] boyinflorida:
same here 11/29 charged 12/24 no tracking or shipping info
[Nexus 6  General] Alex1212:
But cyber Monday orders are shipping! I have to find that executive phone number and hopefully someone answers
[Nexus 6  General] NattyDR:
Just got an email that my Blue 64GB Cyber Monday order shipped.
[Nexus 6  General] boyinflorida:
emailed and then called executive office guy was rude and asked me why I keep calling back and I said because people are getting their orders out of order I asked for his supervisor to call me back

---------- Post added at 05:10 PM ---------- Previous post was at 05:04 PM ----------

btw here's the office I called didn't like the guys tone though.

Gabriel Melloy

Executive Response

Office of the President/CEO

Desk: 877-290-6323 ext. 341-8065

btw he told any email to John Legere is just foward to the executive office
[Nexus 6  General] witeboy07:
Order ready for ups

Just checked ups reference tracking and my order is ready for ups!! oh yeah!
[Nexus 6  General] compuguy1088:
Haven't gotten a shipping notification yet, but UPS shows a label has been created....
[Nexus 6  General] Alex1212:
How r u seeing that
[Nexus 6  General] compuguy1088:
Either you have subscribed to UPS my choice, or you look up shipment based on a reference number.
[Nexus 6  General] Alex1212:
What's a reference number and where can I find mine. Ups my choice just tells me I have no packages expected today
[Nexus 6  General] chief2842:
Thanks, nothing on my end with the T-mobile number they gave.
[Nexus 6  General] boyinflorida:
So got a call back from Gabriel Melloy's supervisor, Evelyn she didn't know why orders are going out out of order if fact she didn't say they were she will call back monday which just means that's when they expect another shipment (reading between the lines) so I basically got nowhere she did say she would review the way the last guy spoke to me so maybe he will get his A** handed to him.
[Nexus 6  General] witeboy07:
You go to ups tracking page and use the reference, put the phone number which corresponds to the order or the phone. Mine says it's coming on Monday.
[Nexus 6  General] 20degrees:
They just shipped my last order. 12/06.
[Nexus 6  General] chief2842:
,

Thanks but still nothing. 12/02 order

Edit.. I stand correct, I entered the wrong phone number. I should have it by COB Tuesday.
[Nexus 6  General] dkotoric:
Received my tracking # for my 64gb model an hour ago, ordered on 12/01
[Nexus 6  General] boyinflorida:
how many is that that ordered 12/1 or after mine is 11/29 and nothing
[Nexus 6  General] Alex1212:
Id like to know this also. Im 11/29 order and saw a charge on 12/24. nothing since. If you guys could help us out and provide order numbers so we can prove that weve been skipped i would be grateful. Ive called and been told that theres no way ive been skipped.
[Nexus 6  General] boyinflorida:
they told me I wasn't skipped either but we know that's B.S.

---------- Post added at 08:29 PM ---------- Previous post was at 08:24 PM ----------

I emailed John Legere even though they told me it would just get fowarded to the executive team. Told him we were getting skipped.
[Nexus 6  General] witeboy07:
I ordered cyber monday
[Nexus 6  General] Alex1212:
has yours shipped?
[Nexus 6  General] witeboy07:
Ready for pickup

---------- Post added at 03:10 AM ---------- Previous post was at 03:09 AM ----------

For ups to pick up.
[Nexus 6  General] ShadyBooster:
Gosh this is annoying, my overnight shipping was completely disregarded and I have an estimated delivery date of 12/30/14. Need to call them about this.
[Nexus 6  General] weysonn:
ordered 12/1

estimated receive date is 1/5

no tracking number yet
[Nexus 6  General] ShadyBooster:
>.> stupid ass T-Mobile, I swear. So yeah, the same thing with all the other orders happened to me. Credited me my cash for the overnight shipping and then he was saying some BS about how I'm going to be one of the first people to get this phone from them (the hell, yeah right) and that the Nexus is one of the most sought out devices (lol, no). First time with this company and I already hate them, at least I'll finally be getting my phone soon.

I just want to tell them

But Instead I shall patiently wait...

[IMG="<(-.-)>"]https://lh6.googleusercontent.com/-ukuZmO29lJw/U-fHUcaCuZI/AAAAAAAAAoM/5V52xI4arxE/w625-h313-no/gif_500x250_450ad7.gif[/IMG]
[Nexus 6  General] MILH0U5E:
Ordered 64gb on 12/11 online jump. Just got my shipping update email from T-Mobile with tracking info from UPS. Estimated delivery 1/5 sue to ground shipping.
[Nexus 6  General] witeboy07:
Yeah, so did I. Just checked. Since its friday, i doubt we'll see our phones until monday. Specially since they decided to send ground.
[Nexus 6  General] linkinx64:
Order Shipped 12/26/2014 at 09:17:49 PM

Back Ordered 12/13/2014 at 02:57:23 AM

Order Placed 12/12/2014 at 05:40:15 PM

Scheduled Delivery:

Tuesday, 12/30/2014, By End of Day
[Nexus 6  General] GreeleyXda:
So i canceled my nexus 6 order and account before they charged me the orher day. I have a cancellation number the phone rep gave me.

I double checked the tracking number today because of all the shannigans ive read on here and bam they still charged me and gave me a ups tracking number with a monday delivery datem

What would u recomend?

Im thinking of calling them monday when the nexus arrives to let them have it, they better not charge me a restocking fee for an order i cancelled before it was charged.
[Nexus 6  General] Namolas:
I am still fairly new to T-Mobile but I am about fed up with this BS. I received notification form UPS MyChoice about 3:48pm today that a package from T-Mobile shipped. Then I got a text from T-Mobile with the tracking number at 5:44pm and then at 6:56pm I got the email from T-Mobile saying it shipped.

I was SOoooOOOoo excited. Its Friday, I paid for, and was charged, $24.99 for overnight shipping and the estimated delivery is Monday (as expected) so I am jumping up and down.....only at some point I notice it is scheduled for delivery on Monday 01/05/2015 and not 12/29/2014 like expected. Wait that is 11 days from now!

I explained everything and provided the tracking number talked and talked to T-Mobile today (this is the first time I have ever contacted them regarding the order) and he kept apologizing " I know how frustrated you must be". He would put me on hold talk to his supervisor who then confirmed repeatedly that the phones are still back ordered and they are sorry for the delay. I tried for 40 minutes to explain to them that it has already shipped but they shipped it Ground instead of priority overnight and I even gave them the tracking info twice but they obviously were not listening and kept saying they will ship as soon as they get more devices.

Long story short he gave me the UPS 800 number and said I will have to call them to find out why it shipped ground because it was out of T-Mobiles hands at this point. I was VERY nice to this guy until he told me that and then I lost it. Looking back through the pages it looks like this is normal for T-Mobile or is it just the Nexus 6 they are babbling buffoons with?He offered to give me a credit on my next bill for the $24.99 shipping but I declined and said I want what I paid for and I'm not waiting 11 days for it. Is there anything that can be done about this? I'm ready to tell T-Mobile to shove it...AT&T and Verizon are way better where I live but I switched to, and have stuck with, T-Mobile strictly to support the Un-Carrier Movement.
[Nexus 6  General] Mehthiro:
Ok... I ordered on the 5th of dec... My card was finally charged on christmas eve... But i have no shipping info... Wtf
[Nexus 6  General] maconsultant:
Yes the phones are shipping.

Sent from another Nexus..

5...
[Nexus 6  General] pontius-:
I ordered the Blue 64 GB on 11/26. My card was charged on 12/24 but I have not received any type of shipping notice. My order status online still says that it is expected to be shipped between 11/29 and 1/5.
[Nexus 6  General] nsheaffer:
OK, so I got charged last Wednesday for my N6 64GB order that was placed on Dec 1st. I did not get any notifications from tmobile regarding this or see any change of status online in my account or by checking the order number till just now. I checked the special tracking page here and it shows that the status as of 12/23 is the below.

Item: Google Nexus 6 - Midnight Blue - 64GB

Status: Awaiting more Nexus 6 shipments. Expected to ship between 12/25/2014 and 01/01/2015

I went ahead and checked my tmobile account and magically it shows that my order is now shipped. Looks like it was updated around 1:30 am on Dec 27th. I checked UPS My Choice for the heck of it and sure enough, it shows that I will have a delivery from Tmobile by end of day Dec 30th. The shipment is coming out of Louisville, KY.

I cant wait for this junk to be over with and this darn Nexus better be smoking awesome and worth all this nonsense too!!
[Nexus 6  General] boyinflorida:
finally got a tracking number at midnight last night must have been all those calls emails and tweets, I'll probably be getting call backs until next week but I got a tracking number.
[Nexus 6  General] linkinx64:
Mine is coming from Louisville, KY also to Naples, FL
[Nexus 6  General] jaxxes:
Ordered 11/26, mb 64 GB; shipped 12/18 and received on 12/23 (ups ground as ordered). Was right there with the rest of you chomping at the bit to get it and I tell you... It's well worth the wait. Hang in there and good luck to everyone!
[Nexus 6  General] Alex1212:
received my tracking number over night. Phone made it to my hometown this morning. .Unfortunately UPS doesnt do saturdays. Supposed to be at my door on tuesday.