yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] amaddux:
Two months? The phone hasn't been available to order for two months from T-Mobile. It is still just barely short of one month.
[Nexus 6  General] GreeleyXda:
Status: Awaiting more Nexus 6 shipments. Expected to ship between 01/19/2015 and 02/02/2015

December 8 to feb 02 is almost 2 months. If Customer Service told me id waiting till feb for the phone i wouldnt of ordered it.
[Nexus 6  General] ericsignals:
Give it another 2 weeks..when Jan 1 hits it'll be 3 months!! Math FTW!
[Nexus 6  General] amaddux:
I see, you are projecting two months, but you said it has been two months. At least you have a date, I ordered the 19th and still do not have any future date. I'm sure a lot of is would trade for just knowing the phone is eventually shipping!
[Nexus 6  General] beccy:
Tmob is even sending the status emails out of order. Really hope that means early orders are coming this week. And they should ship them overnight as a good gesture. I'm going out of town for a week on Sat. :eek:

No email yet and the order status tracker still shows check back in 24-48 hours. Exec team had no estimate as of last Friday. Ordered 10/19 64gb.
[Nexus 6  General] xxprodigyxx11:
I know one thing. I'm gonna raise hell with that executive rep if I don't have the phone in my hand by Monday like he promised.
[Nexus 6  General] sithdroid2187:
Same here! I'm already preparing my rant just in case.
[Nexus 6  General] blazinazn:
How did you order? I called in to place my 32GB order yesterday around 930 PST. I got an email around 2am EST notifying me that my phone shipped and provided a tracking number. No movement yet but I did get overnight shipping. They said the phone should be here today?!
[Nexus 6  General] zolttt:
On Jan 1st it will be 6 months... duh
[Nexus 6  General] aiiee:
ehhhhh, mine is cancelled. Took about 18 hours. Was it something you said ? :cyclops:
[Nexus 6  General] lordhamster:
You've got to be kidding me. I ordered my 32GB at noonish EST yesterday and I got nothing yet.

I ordered via the Website (upgrade).

How did you order?

Pending Shipping 12/15/2014 at 09:36:16 AM
[Nexus 6  General] ZeppelinJ0:
You're BOTH kidding me right? I ordered mine November 19th and still am waiting.
[Nexus 6  General] lordhamster:
We are talking about the 32GB units we ordered after we both gave up on the 64GB units we ordered on the 19th.

It seems my 32GB order has fallen into the same black hole my 64GB unit did... No clue what the deal is w/ TMO fulfillment.
[Nexus 6  General] blazinazn:
I ordered over the phone (611). They routed me to sales and got me set up. I wasn't going to order online again after everything that has happened.

No estimated delivery date given though. I got them to spring for free overnight shipping but it says it's being shipped UPS Ground. I'm assuming because I'm in the same state though...
[Nexus 6  General] verusevo:
Oh boo hoo... you mean you ordered less than 2 4 hours ago and you don't have a shipping confirmation ?? Dude most of us ordered over 2 4 days ago and don't have a shipping confirmation yet
[Nexus 6  General] lordhamster:
Ah... there is my mistake i should have done 611
[Nexus 6  General] sithdroid2187:
I sometimes wish this thread wouldn't get filled with 32GB order information. Especially when 64GB is the issue most of us are concerned about.
[Nexus 6  General] maconsultant:
Agreed, 32gb is irrelevant...

Sent from another Nexus..

9 LTE...
[Nexus 6  General] blazinazn:
Sorry man. Just trying to spread some information for those who are wanting to cancel their 64 and get a 32. There is another thread just for the 64 though? http://xdaforums.com/nexus-6/general/t-mobile-tracking-t2963266
[Nexus 6  General] lordhamster:
I've been waiting since 12:10PST on the 19th buddy. The whining is after giving up on the 64GB, ordering a supposedly in-stock unit and having the same damn drama start all over. Again folks ordering after me have shipping notifications...meanwhile I've got bupkis.

So to reiterate... I've got an order from the 19th for a 64GB and one from yesterday for a 32GB.... none of which have any activity.
[Nexus 6  General] Ywalme:
Yeah, we know the 32GB is shipping, some times very fast. What's left hanging is just us, holding on to that

64GB. Now is just a matter of time how many of the 64GBs give up and switch to 32GB or cancel altogether.

In my case, I have waited long enough already; and even though my CSR can't really tell me anything useful,

at least the last time told me it will ship 6-8 weeks from the order date (11-19). Not different from that other

tracking URL, which does exactly that: takes your order date and adds 6-8 weeks.

If anybody gets the 64GB this week please let us know, and also post your order date when you do so, the

spreadsheet is messed up and is not reliable anymore. If you let us know at least we will have something

else to rant on when we call the CSR that has been contacting us.
[Nexus 6  General] casbar12:
Damn ES rep is dodging my calls. Placed 3 yesterday with no callback. I will try again today.
[Nexus 6  General] AdamNCincy:
FINALLY!!!
[Nexus 6  General] bajasur:
Did your as ship from Tmo? When did you order? What model
[Nexus 6  General] MILH0U5E:
What's the number you call please?
[Nexus 6  General] compuguy1088:
Based on the photo he posted, its the 32 gb.....
[Nexus 6  General] AdamNCincy:
^^^ Yeah, I canceled my 64GB (although it still shows pending) and ordered 32GB on Sunday night around 8 PM eastern time. Was given free overnight based on crappy service and got it this morning! Looks like they've updated auto-backup a little in 5.0+ so hopefully this helps ... It's fully backed up now and has roughly 26GB's free??? idk ...

Either way, I'm happy!
[Nexus 6  General] AdamNCincy:
With the Spigen case w/kickstand and VERY thin Orzly tempered glass...
[Nexus 6  General] lordhamster:
I assume you ordered per phone then rather than the website?
[Nexus 6  General] AdamNCincy:
^ Yes ...
[Nexus 6  General] casbar12:
I have been very good to T-Mobile over the last couple of weeks. Their refusal to respond to me is upsetting to no end. If I do not hear from them today I will take to the methods that got them responding the last time. Looks as though a lot of you in the 19th boat have moved to canceling for a 32. I will not do that.
[Nexus 6  General] Amac1222:
I haven't gone to any of the lengths some of you have and I'm still waiting my 64 I ordered on 11/19. I haven't contacted the Executive Team, I haven't called T-Mobile for 2 weeks, I'm just hoping somehow they will quietly ship my phone. I'm getting really antsy. I have 2 cases and screen protectors at home already. I just can't wait but I'm not cancelling this 64 regardless of the time it takes for me to get it!
[Nexus 6  General] rsf2:
I just received a call from my TMobile Exec CSR, Leanna. I'm in a meeting so I was unable to answer but she left me a voicemail. While she still is unable unwilling to provide a specific ETA, she did state that she "is happy to report that we have received a fairly large shipment from Motorola this week and we will be receiving another shipment from Motorola next week." She of course didn't elaborate on how large is fairly large or what the ratio of 32gb to 64gb are, but this gives me some hope that we will see quite a bit of tracking numbers going out over the next two weeks.

:fingers-crossed:

---------- Post added at 02:18 PM ---------- Previous post was at 02:17 PM ----------

Hold your ground, the light at the end of the tunnel is getting closer. :fingers-crossed:
[Nexus 6  General] SoCmodder:
I'm still here as well. Not gonna cancel.
[Nexus 6  General] Amac1222:
While my patience is wearing thin, I have the willpower to stay in the fight. I'm just hoping we get news this week of shipments for all!
[Nexus 6  General] MILH0U5E:
Was just told by a supervisor that the 32gb model is currently on backorder.

She promised that my 32gb was awaiting a UPS tracking number. Seconds after talking with her, I got my tracking number.
[Nexus 6  General] Iboschi:
Also still here. Reporting for torch and pitchfork duty. Sound off if your 64GB gets a shipping notice! I expect not to get it shipped anymore. My prevailing conspiracy theory is that T-Mobile is passively cancelling my order.
[Nexus 6  General] josephmgaffney:
My theory is that this is all an advanced experiment. While simultaneously releasing UnCarrier news, just how long can they drag this out before driving people into a homicidal rage?

Sort of like the Facebook "feelings" experiment... But with phones. And irate techies.
[Nexus 6  General] compuguy1088:
Ordered on Cyber Monday. My current phone(s) are working well. That and I want to get the 64 for the price of the 32! I'm fine with waiting until January. If this goes beyond that then....well...we'll see...
[Nexus 6  General] Iboschi:
tis the season
[Nexus 6  General] juanjr5:
Here is a link to check the status of your order. It give an estimated ship date.

https://explore.t-mobile.com/order-status?cmpid=CRM_EM_BCKRDRS_SFVFLFKCAUS5209[/URL]
[Nexus 6  General] derekr44:
I'm still here, El Guapo!
[Nexus 6  General] josephmgaffney:
And it does not work for the late night 11/18 / early am 11/19 orders. It was posted earlier in the thread.

---------- Post added at 03:49 PM ---------- Previous post was at 03:47 PM ----------

to be ragey?

I'm down with that idea. I'm a little disappointed I only got one call from T-Mobile today. Maybe I'm not commenting on enough of their social networks...

Sadly, people are beginning to recognize my name on T-Mobile's pages, and they are shocked that I haven't gotten my phone yet and T-Mobile hasn't fixed it yet.
[Nexus 6  General] casbar12:
Finally got thru to ES. Thanks Twitter! I asked all the questions you guys gave me. Of course, I didn't really get any real information out of them though.

1) This page: https://explore.t-mobile.com/order-status - ES rep stated that this new tool will be updated with the early orders very soon. Weird.

2) 15th - 22nd order promise date - ES rep stated these dates still stand for anyone that was told to expect shipment within this date range. Myself included.

3) How many 64gb devices are they receiving per shipment? - ES rep would not budge on any real information here. He said they have received devices and people have been receiving them. I told him that we have 150 early orders that haven't received anything. How is it that nobody from our group hasn't received a device if you are still truly shipping them out. His only response was that their shipments are very small.
[Nexus 6  General] rsf2:
I'm going to be disappointed to see your #unshipped campaign come to an end.... Unless of course my phone is in the mail as well :D
[Nexus 6  General] Iboschi:
I'm just assuming my 64GB isn't coming soon, despite ordering 11/18/2014. I'm pretty sure many cats will become pregnant and give birth before they ship my N6. I personally have been counting calories for the last sixty days (before ordering obviously), and have lost 17LB since ordering. I have about 17LB more to lose, then I will literally, and figuratively lose it. T-Mobile lied, and covered it up. They're still being opaque about the whole "we have your money, we don't know how many years it will be before we ship your device, and no you can't cancel" bull****. I have to ragequit for today or I will waste more time on a dishonest corporation that doesn't deserve it. See you all in 24-48 hours, when this fistful of Valium wears off.
[Nexus 6  General] josephmgaffney:
If it makes you feel any better, if I got mine dropped off by John Legere, holding hands with Mike Sievert, while Des Smith records it.... and none of you get yours, I'll still be a pain in the ass about it. Its the principle of the thing.
[Nexus 6  General] Iboschi:
Amen (nonreligious version) It has been about the principal from the beginning. Go do some damage, for all of us. Hulk smash.
[Nexus 6  General] casbar12:
[MENTION=6143124]Iboschi[/MENTION] and [MENTION=2701632]josephmgaffney[/MENTION] I feel both of your pain. I truly do. We will get our devices or cancellations or whatever you guys are after eventually. I avoided taking part in this thread for the better part of a week cause I had completely had it with what was going on. If T-Mobile let us know beforehand that we would be ordering a phone that was non-existent we wouldn't be in this situation now because we would not have ordered from T-Mobile. They did mislead us and we are paying the price for their mistake. In the end (and hopefully the end for us is in the next week), we will get what we want and we will move on to other things that are not fair in life to focus our attention on.

Very nice work on the weight loss, Iboschi. I would love to be able to do the same but I am working on breaking another bad habit at the moment. One thing at a time I say.

Been following your progress on Twitter, josephmgaffney. T-mobile has definitely taken notice to your situation. I know it will work out.

Keep it up guys.
[Nexus 6  General] psychrage:
Doesn't work for my order placed on the 23rd either.
[Nexus 6  General] rsf2:
I agree with you. But I also try to keep in my mind that at least T-Mobile gave us the option to order the 64gb unlike att and sprint who didn't even bother. And let's not even talk about the poor Verizon customers. I'm on jump and was not interested in having to pay off my HTC one m8 before being able to buy the 64gb outright from Google or Motorola.

I'm not defending them for the complete **** of a logistics system and customer communication, but rather do appreciate that I had the opportunity to order the 64 GB via Jump. Had I performed a non eip order, as I know more then a few of you have, then disregard this fact and rage on to the fullest.
[Nexus 6  General] variable47:
Same here. Patiently waiting, but getting really irritated lately...
[Nexus 6  General] juanjr5:
It does work for my defective replacement ordered on Nov 24th. I did get a 64 GB device on the 20th but it ended up being defective.
[Nexus 6  General] 20degrees:
Do you still have the defect unit?
[Nexus 6  General] juanjr5:
I do not I shipped it back to T-Mobile
[Nexus 6  General] 20degrees:
They let me keep mine. My buyers remorse is on hold until they get me the replacement.
[Nexus 6  General] earsjr:
does anyone knows what time (PST) they restock GPS on Wednesdays? and/or what time/day on moto.com :confused:
[Nexus 6  General] maconsultant:
I got mine @ 1:30pm est

Sent from another Nexus..

9 LTE...
[Nexus 6  General] juanjr5:
My phone worked for a few days and shut off and I could never get it to turn back on. So they sent me a shipping label and I sent it back.
[Nexus 6  General] josephmgaffney:
I'm currently on with executive customer care and with Des. I am working on getting something more then you are back ordered and I have no more information at this time.

I will update as soon as possible
[Nexus 6  General] maconsultant:
Much appreciated

Sent from another Nexus..

9 LTE...
[Nexus 6  General] rsf2:
Wow Des himself? Who says persistence doesn't pay. I hope you get some answers!
[Nexus 6  General] gotsoot:
Don't back down man, take no prisoners!
[Nexus 6  General] ericsignals:
Waiting patiently....
[Nexus 6  General] regime2008:
Well... they gave me 262 bucks in credits, plus paid my restocking fee, one day shipping, and let me use a note 4 until I get my nexus 6. They are definitely helping... but this wait is killing me! I only had my nexus for 2 weeks, and I HATE the note 4. Don't see how some people are happy with it and it's touch-lag. Hopefully we all make this shipment. Good luck to us all who were patient
[Nexus 6  General] casbar12:
Sure. It's a great option. Not arguing that. My only issue was with T-mobile marketing the device as In Stock and first come first served. It wasn't honest and most of us that tried hard to score one got screwed.
[Nexus 6  General] amaddux:
Just got a call back from my executive customer care rep. He said this issue is almost all that his office does now. He said he has no new data tonight, but is hopeful to have news to share tomorrow. Let's hope this is not a stall tactic and something good happens!
[Nexus 6  General] casbar12:
Des won't tell you anything different. Nothing has changed since November 18th. 6-8 weeks from ordered date. Those that placed on the 18th and 19th might see something by December 22nd.. If we are lucky and not just being put off.
[Nexus 6  General] rsf2:
Agreed.
[Nexus 6  General] Disconn3ct:
Last time I got news "tomorrow" it was 3 days and the news was "ships in 8 weeks".
[Nexus 6  General] josephmgaffney:
Des via DM, exec customer care via phone and email
[Nexus 6  General] sightx:
Just received a voicemail from the executive response team, saying that my nexus 6(64GB) I ordered on the 19th should be shipping between now and dec 22nd! About time I recieved some good news. Now hoping its actually going to happen!
[Nexus 6  General] josephmgaffney:
OK, so as an update, I've been told that orders placed 11/19 and 11/20 are supposed to ship and be delivered by (not ship - delivered) 12/22. An order has come in and will fill those roles.

I stated that I have no trust that this is the case considering the history, and have been reviewing the timeline I've emailed to Mike Sievert and John Legere. I have also included previous emails with exec csr's listing the order numbers i had asked those with delivered 64GB N6's to share.

I have asked for a response that will demonstrate that this date is true and not something to quiet me.

This was on the exec CSR front.

I'm still having a conversation with Des on the matter.

The more I get, the more I will let you know. I'm not done until this debacle is sorted out. None of my clients would ever accept this, and I don't see why we should either.
[Nexus 6  General] blaksmyth:
Hopefully more 11/19 orders start going out I ordered mine around 9am est and it was shipped on Dec 9th.
[Nexus 6  General] gotsoot:
I'm hoping that 11/18 orders are included in that too. Nothing would surprise me at this point, except actually getting my phone.
[Nexus 6  General] rsf2:
Thanks for continuing to push. Fingers crossed.
[Nexus 6  General] maconsultant:
So now my order says it will be ship between 12/23/2014 and 12/30/2014, thats better than before... But come on..
[Nexus 6  General] kylez64:
64gb

Talked to an exec today and he tried to assure me that the phones were not going out of order and he has no idea when the phone will ship. Gave me the same "your phone will ship in the order received" and "waiting on moto".
[Nexus 6  General] Disconn3ct:
It literally only takes one order from a day later to disprove that..
[Nexus 6  General] maconsultant:
Tell him i said he's full of it...
[Nexus 6  General] josephmgaffney:
That is an excellent point. I will bring that up.
[Nexus 6  General] morbidhippy:
Oh hey, look at that. T-mobile is discounting the Nexus 6 $48 when purchased online with code NEXUS6DEAL.

New lines only (didn't finish reading the fine print).
[Nexus 6  General] josephmgaffney:
No worries, here's to hoping it gets us somewhere.
[Nexus 6  General] maconsultant:
i guess we are entitled to this deal also seeing as they are still processing our orders..
[Nexus 6  General] gotsoot:
Thanks man. BTW, I'm [MENTION=398763]garage[/MENTION]logician on Twitter. Ordered at 10:43 PST on 10/18. Order History went to backorder on 11/24. EIP, existing customer.
[Nexus 6  General] josephmgaffney:
Ah!

I'll keep you posted here and there if I get more :)
[Nexus 6  General] nycbiker:
Good luck and thank you for all of us! Let us know if they give you anything meaningful - as one of the ones who ordered on the morning of the 19th (as anyone who has seen my G+ rants can attest to) I'd love to find out what's going on with my order. I don't know why it's so difficult for them to manage the entire ordering process. Sigh.
[Nexus 6  General] spudkinks:
This is great news, but I'd love to hear it directly from T-Mobile. If your still speaking with them, maybe they can make this official, and available information for all representatives from bottom to top. I appreciate what you're doing very much, I just can't hold them to it unless I hear it from them.
[Nexus 6  General] josephmgaffney:
Ugh, me either. Seriously, a screw up this bad you just go through and find the skipped orders, get it written down that they get fulfilled next, and move on. You don't continue to fill other orders while ignoring the first ones.

I agree completely, that is why I'm asking for something clear and precise. If it comes to it, I'll screen shot what I get and post it, but yes, I'll be pushing for it to be publicly stated.
[Nexus 6  General] maconsultant:
Did anyone read the fine print of the new $48 deal... It says "offer good wile supplies last" so that means they have stock.. How can they offer the $48 deal and be out of stock when it says "while supplies last"... When i asked the CSR rep he just got quiet and said ill credit you the $48, because he knew he couldn't win the argument. Even after that he didnt say anything about when the phones would ship.. Very shady business.
[Nexus 6  General] zolttt:
I called my exec rep (hope) and have not yet heard back. I called her towards the end of her day but hopefully she calls me tomorrow with the great news that everyone else has been hearing....
[Nexus 6  General] GreeleyXda:
I called, and the rep didnt even know about the deal

I asked about my order (12/8) which is a new customer/new line and he has no idea when theyre shipping it, that i have to wait inline. He also claimed they got all the pre-orders done alrdy (obs not true).

Said he'll write it dowm, to call back after i get my phone for the $48 credit.

How can you not be aware of your own companys promo?
[Nexus 6  General] maconsultant:
They had the nerve to tell me they don't want people recording them because they don't consent to being recorded.. I said i don't consent to you recording me either but you do it anyway... "For Training Purposes."
[Nexus 6  General] josephmgaffney:
They have already consented to recording though, because its done by T-Mobile. I don't think you even have to say you are recording since they have already provided consent to be recorded. IANAL, that is just something I remember being the case (hah!).
[Nexus 6  General] InfectedMushroom:
I have not posted in this thread yet, but I got the same email yesterday about my phone shipping between the 22nd and 29th. The annoying part is that I will be in another state until the 30th. I am trying to set up the My Choice UPS in case I need it, but the system is down apparently.

I added my info to the spreadsheet the day it was made, but I haven't looked since. The last activity on my T-mobile account was the 12/2 ping at 12:38 am saying backordered. I went through the process of emailing the Executive Response Team and the girl called me back. She was super nice and gave me a free month of service which really helped me deal with the wait.

I really hope my phone gets here soon. This is very frustrating for all of us, and she understood how I felt. Thank you for the people actively tweeting to them. I just haven't been able to do much of that, and appreciate it. I hope to have this phone for some time, and never want to deal with this experience again.
[Nexus 6  General] Iboschi:
Tis true. Consent is implied when you stay on the line, and for reps, each time they answer a call. Record away, its 100% legal, and admissible (though I don't anticipate any litigation will be likely in this instance).
[Nexus 6  General] adaemus:
Status date Moved Up

Heya Folks,

I just wanted to drop a note that when I first received the "status" email from T-mobile on Monday it stated that my 64GB Nexus 6 would ship between January 12th and January 26th.

I just checked the status again and I was pleasantly surprised to see that it now reports that my phone will ship between 12/23 and 12/30. I'll take that as a good sign!

By the way, I ordered on Cyber Monday, December 1st.
[Nexus 6  General] maconsultant:
Let me guess you ordered a 32gb device..?

Edit.. I see you posted 64gb.. I ordered a day or 2 before you and I am now getting the same ship/delivery window.

Sent from another Nexus..

5...
[Nexus 6  General] adaemus:
Umm....clearly stated that it was a 64GB....