[JASJAR, XDA Exec, MDA Pro General] ohenry774:
I just spoke with the supplier and threatened them of closing their business. Here's what I wrote last night.

Never mind the order! I have finally made up my mind to file a complaint with Ebay.com.hk regarding your illegal operation! Coz I’ve just read on one forum that you have supplied a defective refurbished O2 XDA Exec unit which you claimed to be new to one client of yours. I have already spoke to the said client and informed him that you almost scammed me by giving me a fake company address and even giving me an excuse that you have just recently moved to a new office in Causeway Bay. But when I asked you if I could instead go to your office in Causeway Bay to purchase the item there directly your company chickened out saying that it’s only a service outlet for returned items! What kind of crap is this anyway? I have never heard of a company not wanting to deal with their clients personally and how come you can afford to have a service outlet and not a sales office? One lie after another! Then when you can’t think of any believable excuse to say you replied by saying that your company only transacts with eBay clients from the USA, Canada & UK with verified Paypal accounts when it the first palce you have already agreed to deliver the items to my office and pick up the payment here. The problem all started when I learned about your fake address through my office staff and when I asked to inspect the item before paying it! Now I know why, because you are afraid that I found out the truth about your company’s fake identity! And most of all, you are afraid that if I inspect the item I will learn that it is not brand new! Now it’s too late! As I have decided to coordinate with the Hong Kong police with this matter as well and they asked me to print them a copy of our e-mail conversation. Too bad, say goodbye to those 365 good reviews! It’s now down the drain!

I’ll go to your office in Causeway Bay on Friday if it does exist together with a Hong Kong Police officer to check your company! By the way, I’ll be sending a copy of this e-mail to ebay as well.

Good Luck! And Happy New Year!

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Here's their reply (I received this just this morning) And God they are scared!

Dear Sir/Madam,

Thank you kindly for your attention.

We are so sorry about our confusion in previous email. Our office address has been moved from Mongkok to Causeway Bay before the Chinese New Year holiday and we apologize for any inconvenience thus caused. However, our Causeway Bay office just for repairing and customer services since some mobile phone’s suppliers have been robbed by others in Hong Kong. Therefore, our warehouse’s address can not be provided, just for security purpose. You are most welcome to visit our office in Causeway and our Mr. Hui will serve you as mush as he can.

About the order you wanted to place from us, we are so sorry that it was rejected due to our supplier only release their O2 products for our ebay buyers only. We need to provide our paypal receipt for proof and our supplier will help us to ship the products directly to the buyers(This business mode is called Drop Shipping Wholesale). As a result, walk-in customer is not allowed.

Finally, we can’t control other competitors and they always left some bad comments for us in some forum. Moreoever, we have some customer solely wanted to leave negative feedback for us instead of purchasing, We can’t control this since Internet is an open area.

As our apologize, our company will offer 1 x windshiled mount car holder for you as gift. Please let us know your shipping address and we will send the item to you. Hope the above could help!

If you have any questions about this email, please don't hesitate to contact our staff at:

Admin edit: Removed contact details due to complaints.

Although we understand that there might be problems with certain resellers please solve your problems with them and refrain from posting specific contact details as this will cause problems for xda-dev.

Greetz,

Flar