yashsingh1/xdaforums huggingface dataset:
[Philips, Sony, TCL Android TV] sepacek:
sure,i found this info on reddit thread here

https://www.reddit.com/r/netflix/comments/jq9wdb/netflix_capped_at_166mbps480p/

Widevine revocation tracker

https://t.me/s/wvcrl
[Philips, Sony, TCL Android TV] troublecro:
Ping me what warranty reply is :)

Interestingly enough Sony TVs with same chipset work fine
[Philips, Sony, TCL Android TV] Alcagoita:
More and more people are realizing this problem and complaining to Philips and TP Vision.

The TP Vision support says that they know what's going on, and are trying to fix it...

I have 3 more weeks of warranty, I will wait one more week and then I will send my tv to "repair".
[Philips, Sony, TCL Android TV] MKKarol:
I have an answer from the Polish warranty service after I have made a complaint and described the problem:

"Due to a security bug that Google has to fix and spread on AndroidTV devices using a security patch, the Widevine DRM resolution on our devices has been reduced to WV L3. Widevine is a DRM mechanism used by most of the famous content / VOD services available on AndroidTV (Google Play Movies, Netflix, Amazon Prime Video, Disney +, Spotify, ...)

Soon the problem will be solved and you will be able to return to good quality viewing.." - google translated

So we have to wait, I still have a half-year warranty so I'll wait for a while.
[Philips, Sony, TCL Android TV] Gremio1903:
Bollocks. How do Sony Android TVs work without issues?
[Philips, Sony, TCL Android TV] sepacek:
Guys we are back to widevine L1,but only 1080p for now
[Philips, Sony, TCL Android TV] DallasCZ:
got same answer from Philips her ein Czech Republic.

Don´t know about OS versions on sony TV or if their firmware is patched allready.

And the problem is only on Android 7.0 till 8.0. android 8.1 and later are fine.
[Philips, Sony, TCL Android TV] DallasCZ:
Got response from Philips after sending them my log file from tv.

"Zvažujeme toto téma; Při hodnocení situace z našeho současného pohledu budeme muset provést určité změny v softwaru, než se situace vrátí do normálu.

Všimněte si, že pokles rozlišení přehrávání obsahu Netflix byl pouze dočasným efektem, který již není pozorován.

To potvrzuje i několik vzorků od nás.

Mějte však na paměti, že Netflix stále uplatňuje limit rozlišení @ 1080p, což je maximální rozlišení přehrávání, jaké může každá televize (včetně UHD) dosáhnout. Toto omezení 1080p je mnohem méně zřejmé než 480p"

"We are considering this topic; When evaluating the situation from our current point of view, we will have to make some changes to the software before the situation returns to normal.

Note that the decrease in Netflix content playback resolution was only a temporary effect that is no longer observed.

This is confirmed by several samples from us.

Keep in mind, however, that Netflix still enforces the @ 1080p resolution limit, which is the maximum playback resolution that any TV (including UHD) can achieve. This 1080p limitation is much less obvious than 480p"

and probabaly they are right. today i got 1080P on HBO GO and NETFLIX (and with HDR).

So it looks that the only limitation now is COVID bandwidth limitation to 1080p.
[Philips, Sony, TCL Android TV] Gremio1903:
Bollocks I'm getting 4k w my Sony Android,just checked
[Philips, Sony, TCL Android TV] Alcagoita:
This is a lie... I have 4k in all my devices except my Philips TV. They need to fix it, not send us some crappy excuses.

Philips Portugal replied today just to let me know that they know about the bug and they are trying to fix it.

Next week I will send my TV do warranty if this is still in this limbo.
[Philips, Sony, TCL Android TV] sepacek:
1080p limitation only applies to Philips TVs with mt5891 chipset and android 7.0-8.0. I can confirm UHD content is available on philips 55pus7304,tcl ec780. Philips 65pus7303 is limited to 1080p for now.
[Philips, Sony, TCL Android TV] MKKarol:
I confirm, it also works in 1080p for me on 55PUS7303.
[Philips, Sony, TCL Android TV] Alcagoita:
Today I've recieved a email with "ticket closed" but the problem still pressists on my tv.

Some users are receiving the Android 9 update to fix this (with other TV models), but at the moment nothing on my 55PUS7303, still stucked with Android 8.
[Philips, Sony, TCL Android TV] JBBoy007:
Nothing on my PUS7503/12 too. Only 1080p on Netflix yesterday.
[Philips, Sony, TCL Android TV] Toengel:
Hi,

https://tpvcrmplus.force.com/Philip...x-app-plays-everything-in-480p?language=en_US

Toengel@Alex
[Philips, Sony, TCL Android TV] DallasCZ:
would like to see the angry faces of people, who send the TW to claim warranty.

Now I have spoken with Philips service and as i thought they say, that it is not covered by warranty. In short words, Philips didn´t tell you that netflix will run all the time on 4K resolution, so....
[Philips, Sony, TCL Android TV] Alcagoita:
"Philips didn´t tell you that netflix will run all the time on 4K resolution, so...."

That's not the problem, that's only the consequence. The problem it's the security fault that they have, not bad streaming.

I have no ideia why people continue to say "netflix problem" because this is far from a netflix problem and they know it.

Edit: [MENTION=8673431]Toengel[/MENTION] is there any news about a Android 9 update to 55PUS7303?
[Philips, Sony, TCL Android TV] DallasCZ:
security problem? just theoretically yes, but nobody cares. The only thing that counts is 4k when inpay for it. Ptactically two years old OS with half year ild security patches is also vulnerable.
[Philips, Sony, TCL Android TV] Alcagoita:
Obviously the widevine DRM cares... And this is only a problem to Android 8 + Mediatek chip. If they upgrade the TV to Android 9 it will bee fixed.
[Philips, Sony, TCL Android TV] DallasCZ:
patch of OS is enough. DRM is only for digital media so its about netflix and other streaming services, that's what end user cares.

---------- Post added at 07:51 PM ---------- Previous post was at 07:28 PM ----------

someone should report to widevine, that sony uses also same chips with android os 8.?
[Philips, Sony, TCL Android TV] Alcagoita:
Haha, this shows that the problem it's not what we think...
[Philips, Sony, TCL Android TV] DallasCZ:
hmm I suppose you know what's behind this. Maybe some sort of conspiracy? Ne world order? ??
[Philips, Sony, TCL Android TV] anddi:
Does anyone have 0.62 NVM files for 50PUS7504?
[Philips, Sony, TCL Android TV] tongi:
Is there a way to make android home screen to come up when I turn the TV on? I always get the antenna input by default. I have 50pus7303 by the way.
[Philips, Sony, TCL Android TV] DallasCZ:
I don't think so. Would be great also for me.
[Philips, Sony, TCL Android TV] JohnnyG1982:
Hello

Were you able to exit Factory mode? How can this be done?
[Philips, Sony, TCL Android TV] _Negan_:
Someone knows why after a full reset I don't have anymore HDR option in image settings on all sources, even on ps4 hdmi? Before the reset i have it working

Tv oled pos9002
[Philips, Sony, TCL Android TV] DFryam:
Yes, i have a special script for it. Write me and i will send it to you, uploading in TV via USB flashdrive.
[Philips, Sony, TCL Android TV] Alcagoita:
You need to connect the PS4, and on your TV, Settings -> General Definitions -> HDMI Ultra HD -> HDMI 1 & 2, and you will have the option there.
[Philips, Sony, TCL Android TV] _Negan_:
Was my fault that i didn't remember that ps4 home doesn't shows in hdr. The games are ok.

BTW maybe for a problem like yours, prime video contents are all without hdr.
[Philips, Sony, TCL Android TV] xafer12:
Philips' answer for Netflix and hdmi problem:

Thank you for contacting Philips TV Consumer Advice Center.

As Philips TV, we are aware of the "reduced resolution in streaming content" problem you are experiencing with our 2017 and 2018 device models.

Our Philips TV technical teams have come a long way in solving the problem in many of our device models in the last 2 days, but we observe that the problem still continues relatively. We would like you to know that we are working with our business partners without interruption in order to understand the root cause of the failure and to reach concrete data regarding the solution.

If the unfortunate situation is resolved, we anticipate that all affected Philips TVs will operate at their intended screen resolution.

We will be happy to assist you with all your requests and suggestions.

Regards,

Philips TV Consumer Information Center
[Philips, Sony, TCL Android TV] Alcagoita:
Same here... But nothing new on the TV.

Disney and Prime still stuck with sub 1080p without hdr.
[Philips, Sony, TCL Android TV] miljenko:
After reading all this comments I have tried Netflix 4K video and it plays at 1080p HDR. I think it is capped to reduce bandwidth.

Current version is TPM171E_R.107.001.132.000 from June 2020
[Philips, Sony, TCL Android TV] MKKarol:
No. The bandwidth is no more reduced. I have 4k and HDR over 15MBit/s on Mi Box S on other TV.
[Philips, Sony, TCL Android TV] miljenko:
I just shared my experience on Netflix
[Philips, Sony, TCL Android TV] DallasCZ:
netflix is in 4k on my new oled philps tv. but on the pus7803 os in hd only.
[Philips, Sony, TCL Android TV] warl555:
Issue with Philips 50PUS7303/12

Hi everyone!

I have an issue with my Smart Tv Philips 50PUS7303/12.

Recently, the TV began to show only the image with the logo. When this happened the TV had the newest firmware. I tried and downgrade to the old firmware (in fact, the TV shows an inscription that the update is in progress and it does not end, it took many hours), I tried to do it through a flashcard, it was of the correct format and the TV saw it.

About a month before that, green stripes began to appear on the TV, some problems with fonts also appeared, but they were only in the application itself, i.e. everything was fine with the video and there were no stripes on the logo - it looked like some kind of problem with the software.

My TV is more than 2 years old and I'm afraid that it is no longer under warranty.

Has anyone encountered a similar problem? Can it be solved in a simple way?

Philips customer care is still silent, but I don't think that they will help me with this issue.

Television is only a little over 2 years old, it is a little sorry to change it.
[Philips, Sony, TCL Android TV] miri2203:
Philips 50PFK6550 / 12

Philips 50PFK6550 / 12 update android

is it possible to put a newer android into this tv?

Philips made the last update in 2018.

i would need at least android 7.
[Philips, Sony, TCL Android TV] M1ster1:
Hi there,

I got the Philips 43PUS7304 that is pretty recent (end of 2019).

Now I would like to have a real internet browser because the default browser isn't very nice and when I'm going to the Playstore the only browsers I get are :

- Puffin TV browser : that is okay, but force windows regularly, and now only ask to pay via a monthly subscription :eek:

- TVWeb Browser for TV : that is pretty bad

I don't understand why I cannot choose a good internet browser among Firefox, Opera, Chrome ?!

On the first page of this topic I read :

1. Install "Developer Tools" from play shop

2. Choose "Developer settings"

3. Switch developer options "on"

4. And "Show more apps in Google Play"

5. Reboot TV

Apparently that may unlock the TV to show more apps in the TV google play ?

I installed the developer tools, I can switch the developer mode to "on", but I don't have the option "Show more apps in Google Play" :(

Do you have an idea ?
[Philips, Sony, TCL Android TV] DallasCZ:
because that option is not avaliable since some time.

the play store only show you browsers which are adjusted to work on TW with remote control.

You can sideload any browser you want, but they are not made to work with remote control. so you can buy a rmeote mouse or remote keyboard with touchpad (like me) and then you can easily use any browser.
[Philips, Sony, TCL Android TV] M1ster1:
Okay, I did not know that it was so easy to sideload a browser :D

I found a YT video that explains that quite easily.

I installed Firefox for Android TV and it's working even if there are some minor bugs.

The remote control is working, it is just longer and harder without a remote mouse/touchpad but it's okay for small usages.

Thanks for your quick response and explanation :good:
[Philips, Sony, TCL Android TV] AlexOch:
Hi everyone,

I hope someone can help me here.

I have a 55PUS7909 that no longer boots. I've tried everything, even with ADB, but no success. The display is flawless and I have the opportunity to get a 55PUS6401 cheaply with panel damage.

Can I simply insert the panel of the 7909 into the 6401 and set up the software again?

Or do I have to install the board of the 6401 in the 7909?

Thanks for your help

greetings Alex
[Philips, Sony, TCL Android TV] ninjafox:
Do Philips or "Android TV" based TVs support picture in picture (PIP)?

My old Samsung FullHD TV from 2013 had this feature, I got a 55PUS7101 in 2016 from Philips which has this feature according to the manual, but I wasn't able to enable/use it.

I recently upgraded to a 2020 "The One" 65PUS8505 Philips model, which according to the manual again has a PIP feature.

But if I do what the manual says the feature isn't there:

I contacted Philips support via the Amazon product site, phone and Twitter, but all the keep telling me is this excerpt from the manual, which isn't what I'm asking for, because I can read and I was able to read 4 years ago too.

They always say they'll forward my inquiry and then they close the ticket.

Am I stupid or is Philips claiming for years to support PIP on their Android TV models according to the manual but actually doesn't?

Or is this only available on the top tier models?
[Philips, Sony, TCL Android TV] Alcagoita:
Any news from Philips?

I believe that this is a dead issue... Everything stuck on 1080p and no hdr on Prime and Disney+.
[Philips, Sony, TCL Android TV] JBBoy007:
In this page https://t.me/s/wvcrl it says that is renewed since 27, but i dont see any change for now.
[Philips, Sony, TCL Android TV] Alcagoita:
Strange... Same here. What the hell?
[Philips, Sony, TCL Android TV] xafer12:
FORUM
[Philips, Sony, TCL Android TV] speedson:
Hi,

if you want to reinstall the Firmware you need to download from Philips homepage...

Support-Seite für Philips Ultraflacher 4K UHD-LED-Android-Fernseher 50PUS7303/12 aufrufen

Registrieren Sie Ihr Produkt, oder suchen Sie nach Bedienungsanleitungen, Tipps und Tricks sowie Downloads für Ihr Produkt Philips Ultraflacher 4K UHD-LED-Android-Fernseher 50PUS7303/12. Wir helfen Ihnen immer gerne.

www.philips.de

or you want to downgrade the firmware...then you need older Version of the firmware from here...

Philips TV Firmware Archiv / Previous Firmware Versions - Toengels Philips Blog

Archive of old Philips TV firmware files for TV series started from 2010. Firmware Archiv für Philips TVs für TV-Serien ab 2010.

toengel.net

1. you need to save it on a USB Stick...but notice....if the Stick have just low speed the Update needs from now until the End of the Time :) so trust the following. My own Stick have low low low speed and is not the right tool for that work. Sooooo what i did was the following...i put my external 1Tb USB 3 Hdd and change the condition to an MBR (Master Boot Record) with Rufus 3.8 as a startup HDD and put the Firmware on this device.

Then i pull the power cable from the TV and wait a moment.

Now i connect the HDD with the blue USB Hub (whaaaaaaat with the blue USB Hub??? really???....yes!!!....cause its wayne!!! Philips said use the black USB-Hub. for me it works on both-i tested it!!!

With the Usb-HDD with much much higher speed....100xfaster then my Stick. The Progress works in just a few minutes.

If you want to downgrade the Firmwware you need to choose one out of the philipsblog homepage. I try many different some with upgradeloader and some without. All did working with my USB-HDD on my 43PUS7373/12

So good luck and hopely i could help you :)

solong

speedson
[Philips, Sony, TCL Android TV] speedson:
Hi,

my 43PUS7373 did not support PIP...its called multi view
[Philips, Sony, TCL Android TV] speedson:
no the boards are different....try to Update the firmware with a fast USB-Stick. Download the Firmware and put on a fast USB-Stick or use a fast USB-HDD that is set to a MBR (Master Boot Record) with Rufus tool. Then disconnect the TV from Power Plug wait some minutes...Plugin the Stick or HDD and Power On the Tv...wait for Update progres...that should work.

BTW the online Philips Support helps you to. No matter if Warrenty is active :)

Good luck and hopely i could help you :)

solong

speedson
[Philips, Sony, TCL Android TV] speedson:
Hi,

no no its much easyer to get all this...

developer option--->go to android settings--->info--->Build--->click 7 times on Build---->dev Options now activate

to install a App via apk (external app)--->go to play Store and install a File Manager like x-plore--->now if you connect a USB-Stick or USB-HDD close the automatic opening overview and open x-plore File Manager--->choose the Stick or HDD and there the wanted apk--->install the apk--->tada you have installed a external app via apk.

Good luck and hopely could help you :)

solong

speedsn
[Philips, Sony, TCL Android TV] speedson:
thats the latest...

Support-Seite für Philips Flacher Full HD-LED-Fernseher powered by Android™ 50PFK6550/12 aufrufen

Registrieren Sie Ihr Produkt, oder suchen Sie nach Bedienungsanleitungen, Tipps und Tricks sowie Downloads für Ihr Produkt Philips Flacher Full HD-LED-Fernseher powered by Android™ 50PFK6550/12. Wir helfen Ihnen immer gerne.

www.philips.de
[Philips, Sony, TCL Android TV] Fry34:
Hello,

I have a Philips 55PUS7303 / 12 TV

How do I know the resolution of a movie on PRIME?

I think it's in 1080, how to check?

Thank you
[Philips, Sony, TCL Android TV] DallasCZ:
I recieved this today:

"

Dear Users

we know that the inability for the TVs to playback VoD Content in the desired resolution has been disappointing for all of you. We have been working around the clock to provide a solution, and it is with great pleasure that we can now officially announce that a SW solution has been found.

The software release is being prepared as I’m typing up these lines and will be made available for all of you by beginning of next week via the TVs built-in internet-based software update mechanism.

We have however 2 notes for that SW:

#1 we strongly advise to make sure that all installed apps are updated via the Google Play Store (i.e. all pending updates should be installed)

#2 the TV will be treated as a new device, for example in Netflix. As Netflix has a max allowance of logged in devices to their service, it might be necessary to log in to Netflix (via a PC) and delete all “stored” device, so you can add new ones."
[Philips, Sony, TCL Android TV] budensik:
Hi everyone i couple weeks ago i bought Philips PUS 7334/12 and i have a problem with internet transfer, i get download 20-25mbps ,tv is kable connected with router. On my laptop by wifi i get around 350mbps , any sugestion what i suppose to do with that. I used that tv mostly for cloud gaming and 20mb is not enough.
[Philips, Sony, TCL Android TV] Alcagoita:
Did it appears to you?
[Philips, Sony, TCL Android TV] DallasCZ:
not yet, they say in begining next week, so i think till christmass all of us should get it.
[Philips, Sony, TCL Android TV] Dark Dragon:
Update for TPM171E devices now aviable...
[Philips, Sony, TCL Android TV] Fry34:
Philips 55PUS7303 / 12 TV

New firmware : TPM171E_R.107.001.136.003

Disney +:

The mandalorian: Ultra 4K HDR, ok

Amazon Prime:

The Boys : No improvement ( No HD, No Ultra HD )

And you ?
[Philips, Sony, TCL Android TV] DallasCZ:
got it today and all working great again.

You have to clear data and uninstall all updates of Amazon prime APP and then let it install again.
[Philips, Sony, TCL Android TV] Fry34:
I removed the update from Prime.

Then I updated Prime, no difference.

On my windows 10 pc, I have a better definition

Philips TV

Windows 10

how to do ?
[Philips, Sony, TCL Android TV] DallasCZ:
settings > android settings > device settings > storage > apps prime > uninstall all updates

after that, install all updates for the app via the play store.

Also Note, at first start of Prime Video, Prime will deliver only 480p and itcan take up to 5min for the app to increase the reolsution based on the available bandwith.

Philips B2C

tpvcrmplus.force.com
[Philips, Sony, TCL Android TV] Alcagoita:
I've got the update today and can confirm that it's all working except HDR Prime.

I don't believe that the picture it's 4k also, but on the other apps it's all working as intended.

Edit: YouTube still the same, some vídeos play 4k, others won't... Some of them only 720p.

Something it's still wrong.
[Philips, Sony, TCL Android TV] Fry34:
I have to uninstall, install, nothing to change.

Can you take a picture of your tv screen? (for PRIME )

Thank you
[Philips, Sony, TCL Android TV] tongi:
I''ve updated my TV to the latest firmware today. It's a PUS7303/62. Youtube is still 720p. No UHD for Prime either. On Netflix some titles can be viewed in 4k. But for some titles, even if they're listed as 4k i was only able to stream them in 1080p (Blacklist 7th Season for example). We don't have Disney+ here in Turkey so I have no idea if it works or not. I've tried cleaning cache, uninstalling, downgrading then upgrading again but nothing changed for the apps that I've talked about above. These are my experiences with the new firmware. I'm seriously furstrated with Philips. It's been quite a while since we're having this issue and still they came up with a half assed solution which doesn't work after all this time. And still no Android TV 9.0 in sight and been talked about since I bought the TV two years ago.
[Philips, Sony, TCL Android TV] Toengel:
Hi,

you can display also statistics in Amazon Video App: https://toengel.net/philipsblog/202...n-amazon-prime-video-app-anzeigen-android-tv/

Toengel@Alex
[Philips, Sony, TCL Android TV] ohynek:
I can confirm that the new update fix Netflix for me.
[Philips, Sony, TCL Android TV] Fry34:
Thank you @Toengel

I have confirmation that with Amazon Prime, it does not work for me. Even when doing a new installation.

I don't have 4K

Statistics menu ( remote control )

RED, GREEN , BLUE ,YELLOW
[Philips, Sony, TCL Android TV] Alcagoita:
We need to complain again, this is not a fix, it's a workaround...

Apps that work: Netflix and Disney.

Apps won't work: Prime and YouTube

Here in portugal HBO it's only 1080p so it's still the same.

Did anyone factory reset the TV?
[Philips, Sony, TCL Android TV] Fry34:
I did a factory install, without updating Amazon Prime.

(I had already removed PRIME updates, but I had no the video in ultra)

I get a video in Ultra (3840x1600)

I installed the last version in 4.x.x, as soon as I install a version in 5.x.x, I lose ultra but on some versions the HDR mode returns.

Prime Video - Android TV 4.14.3-googleplay-armv7a APK Download by Amazon Mobile LLC | Android APK

Download Prime Video - Android TV.apk android apk files version 4.14.3-googleplay-armv7a Size is 30780539 md5 is e9e37c1a1c881873b4c7414b42ae8ad5 By Amazon Mobile LLC This Version Need Lollipop	5.0	API level 21 or higher, We Index Version From this file.Version code 414000300 equal Version...

android-apk.org

The problem would come more from the Amazon apk !!​
[Philips, Sony, TCL Android TV] Fry34:
I opened a claim ticket on the Philips site (Problem with Amazon Prime), they are aware: :LOL:

So new update for December ...

"Hello sir *******,

We thank you very much for contacting your Philips support team and appreciate your trust in us.

Following your email regarding your Philips TV and the problem encountered, rest assured that we fully understand that this is preventing you from using it as agreed.

Philips is aware of this error. Our technical teams are currently working on a software update which we expect can be released during the month of December "