[Nexus 6 Accessories] OneStepAhead:
Im one step ahead of you guys (pun intended) about these issues. I haven't noticed any issues with the + and - embossing (but I will look into it) but the Diztronic logo on the side needs to be fixed. The other member is right, it's aligned with the curve. Looks very bad in my opinion, should be aligned with the top of the phone instead and a bit larger. Might need to move it up the side of the phone a bit more too.

The factory just contacted me 10 minutes ago to let me know of a much bigger problem with our Nexus 6 case. It seems the camera hole is not aligned properly :( bad timing to say the least, we just shipped these to customers on Friday, and inventory is already in route to Amazon. I've now disabled it on all sales channels.

Why did we not notice this before we released? Because we didnt have a Nexus 6 in hand since they hadn't been released, we only had the CAD data. 95% of the time using CAD data to design a case works great, but it seems we continually are having problems with Nexus branded phones over the years. Galaxy Nexus we revised and Nexus 5. Those of you that were our customers back then already know how we will address this issue. You won't need to return anything or contact us, we will just ship you out a replacement and if needed you can continue using the first revision case to protect your phone in the meantime. Luckily most of you don't even have the device yet, but I know they are trickling in this week. It's entirely possible if we have this problem, so will others, as were all working off CAD data on this one. If black Friday wasn't fast approaching, I would of held this back a couple of weeks and acquired a device, but doing so would of meant for sure we wouldn't have inventory in stock at Amazon for black Friday. If we don't get them inventory before then, their processing time greatly increases and our inventory would be sitting in the processing queue for a week or two unable to be sold.

In closing, the logo will be fixed, volume button embossing adressesed, and camera hole alignment corrected. Our goal is to have these fixed and ready to ship thanksgiving eve. Sorry guys!

Clay

---------- Post added at 06:32 AM ---------- Previous post was at 05:46 AM ----------

The glossy vs matte debate. I personally like the glossy lip, and we haven't fully switched to full matte. We just released our Moto X case with a glossy lip. I personally like the glossy lip and felt it was our unofficially trademarked style. But then many others started doing it, and many customers asked for full matte, so we've been experimenting with that. In my opinion glossy lips only work on black phones. It blends with the front of the display. However if you put it on a blue or a white phone, it doesnt blend it contrasts.

We are always working on improving the quality of our products. If you look at our iPhone 6 cases for example and put it next to one of our early cases, say Evo 3D, it's not even comparable. We have improved without a doubt. We now spend twice as much on product design as we did back then, and without raising our prices. The next thing I'm debating on doing is a "perfect mold" which would (in theory) eliminate the injection molding mark from the outside of our cases. However, this would increase mold manufacturing costs 250%. It's hard to justify it, but on a popular model we could do it.. On a lower volume product we wouldn't be able to recoup the mold costs. Z10 for example, sold about 50 of those :)

---------- Post added at 07:00 AM ---------- Previous post was at 06:32 AM ----------

Our cases really need to be shown on an actual device. When off the phone, they don't look like much, but on the device is a different story.

I see customers sometimes say our case "looks cheap". Well to be honest, this is a budget priced case. At $10 and a single piece of TPU, it's not going to look expensive no matter what we do to it . It's plastic after all. We don't sell $50 cases. The beauty of Diztronic TPU is in the simplicity. Great finish, clean styling, good protection in a thin form factor, all for a low price. Our customer service is is industry leading, we have a 99% rating on Amazon and 99.9% on eBay. We address issues quickly, and always fix problems when they arise. When you email Diztronic you don't get a reply from someone in a Nigerian call center. You get myself, Lindsay or Kelly and we are based in Madison, WI. I do have an idea for a "Lux TPU" case that I'm working on I my head. I want to design a premium TPU priced at $15. Remains to be seen if I can pull it off, I have a few good ideas for it though. I think there is a lot more that can be done with TPU than what's on the market now, and our Ultra case is a step in that very direction.

Sure you can get TPU off eBay for $3, but at the end of the day it's taking two to three weeks to arrive and the fit and attention to detail just isn't there. I strongly believe we make the best TPU Cases on the market, hands down. Spigen makes great two piece cases, but their TPU is utter garbage. Compare a Diztronic TPU case to Spigen TPU once and you'll see what I mean. There are some competitors that are close, Tudia comes to mind. I really respect what they are doing and they play fair.

Anytime one of you has an idea or something you think we can do better, you can email me (the actual owner of the company) if needed. Try and get a reply from the Spigen owner sometime. Lindsay is typically the one who handles emails these days, but she lets me know what our customers are saying on a daily basis. We are a small team and work hand in hand, In the USA. Manufacturing isn't done here, but there is a strong chance it will be someday. If we keep growing like we have, myself and a few close competitors may make a combined effort to move manufacturing state side.