yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] Imacellist:
Play store orders give me hope, whereas moto deliveries just irk me. It is ridiculous that this is even happening. The fact that barely anyone can even order one is bad enough. Then once you actually order one, you may or may not ever get it. I was hoping to have it for the holidays, but that won't happen for sure now.
[Nexus 6  General] garyHal:
64W from moto, expected on dec 1, still no email of any sort.
[Nexus 6  General] unregistered825:
Touchdown!
[Nexus 6  General] denonlake:
Ordered 32gb white November 12 from motorola. Email with tracking number received today with delivery December 1st. Direct from China.
[Nexus 6  General] pred8er:
Hopefully I can pick this thing up today but it definitely tomorrow!

8:39 am	At local FedEx facility	ISSAQUAH, WA

6:18 am	At destination sort facility	SEATTLE, WA

4:15 am	International shipment release - Import	MEMPHIS, TN

3:42 am	Departed FedEx location	MEMPHIS, TN

ordered 32gb mid blue from moto!
[Nexus 6  General] selayan:
Same boat here. We may not get it by dec 1. There is a high chance that if we are lucky they will find some to ship on Dec 1.
[Nexus 6  General] garypix:
I ordered my Nexus 6 on the first pre-order day on GPS - 10/29

64GB CW

Expected ship out of warehouse date: 11/21/14

Still no confirmation or tracking number. Not even a delay email from Google.

HORRIBLE CUSTOMER SERVICE AND FULFILLMENT.
[Nexus 6  General] Jsunn:
OK, I am completely confused here:

I have a receipt and my tracking number. It has a delivery location of Anchorage, AK?

[IMG="Tracking"]http://i.imgur.com/hYj4Y0j.png[/IMG]

It has been delivered to Anchorage. I chatted with Moto support and they didn't know why is showed a deliver address of AK?

What is going on?

:(
[Nexus 6  General] selayan:
Probably went from China to Alaska then will come to somewhere in the US.
[Nexus 6  General] Jsunn:
Ok, but why would I get a tracking number for the whole bloody shipping container?
[Nexus 6  General] colinduong:
Look at the shipment weight, seems they added a tracking info for your order somehow yet this is most likely a batch shipment? Lol I don't think your phone is over 2k pounds. Nexus 6 is beastly but not that beastly!
[Nexus 6  General] Fadakar:
Just following up on the sad Nexus pre-order pool:

64GB CW
[Nexus 6  General] Pilz:
That's odd, maybe they ship from China to the TX facility then to us? It could just be a misunderstanding with the reps not being able to read and comprehend data?
[Nexus 6  General] PaisanNYC:
So true LoL I was one of the Nexus 4 Limbo people. I ordered on launch day and didn't receive my phone for 4 weeks, the day before Thanksgiving. That was when everyone learned how inept the outsourced Play Store customer service reps are. They stopped reading the scripts and just made **** up.
[Nexus 6  General] sgloki77:
it will be interesting to see the next round of pre-orders tomorrow, which shipping date is going to be

all signs seem to point out a shortage in inventory, if Google has some stock in hand we might see some units shipped, but if not... the siege of the nexi begins... [emoji51]
[Nexus 6  General] Luxferro:
Just wait until someone who orders tomorrow, gets theirs before someone who ordered the first week. All hell will break out then. :silly:

Hopefully Google has implemented FIFO into their ordering system :p
[Nexus 6  General] J.Guido85:
I have a feeling orders will start going out tomorrow...
[Nexus 6  General] RoscoeDpG:
i keep saying same thing last few days lol but now i have feeling we will see first batch sent out friday to be delivered next tuesday/wed
[Nexus 6  General] shashster:
I hope you're right but i will believe it when i see it.

:)
[Nexus 6  General] vandizzam:
ATT pre-orders are live and ship by the 18th
[Nexus 6  General] Knight-Rider:
On contract or the pymt plans they have but you can't buy outright on their site.
[Nexus 6  General] daddioj:
yes you can i have the option
[Nexus 6  General] Knight-Rider:
Do you currently have an existing account with AT&T or who's your carrier?
[Nexus 6  General] daddioj:
i just went to att.com and selected no contract
[Nexus 6  General] Knight-Rider:
Right but makes you select a data plan and it charges you a monthly hence the monthly charge.
[Nexus 6  General] daddioj:
i buy and when i get the phone i dont activate i just cancel works every time :D
[Nexus 6  General] Knight-Rider:
Ya no thanks just seen the taxes I paid $695.33 with shipping and tax from Playstore and AT&T charging $724.65 with tax and free shipping HELL NO lol that's almost $30 more. #GasMoney or #30OnesForTheGentlemansClub lol.
[Nexus 6  General] daddioj:
i got my play store order in too. i was just curious to see the difference
[Nexus 6  General] Knight-Rider:
Ya its outright so Ii doubt it'll have bloatware. I had ordered 6 I just canceled 4 off my preorder from Playstore keeping 2. So I'm staying with 1 white and 1 blue I'll decide which color once I get them.
[Nexus 6  General] daddioj:
why order so many? lol
[Nexus 6  General] Knight-Rider:
To flip them lol but since all carriers will preorder and stock them it'll be hard to make a profit lol.
[Nexus 6  General] daddioj:
good try :P
[Nexus 6  General] ignatiusXIX:
Thats the container tracking. The nexus 6 may be a whale but its not over 1000lbs. There must be an issue with fedex's tracking system-- noticed it last night while tracking the flight. Fedex displayed ANC as the destination when it was clearly a direct to MEM flight. Though, fedex does use the ANC route as well.
[Nexus 6  General] Jsunn:
Yeah, I saw that, but why send a tracking order for an entire shipment?

In my chat with Moto, the guy didn't know what was going on, he said he elevated my case and they would ship it overnight when they figured it out. I hope I didn't just cause delay for my phone. ---Sigh--- :(

On the plus side, he gave me $50 coupon to anything in their store. :)
[Nexus 6  General] radeon962:
Mine came a day early but no one was home to sign for it so they did not deliver.

Ordered Cloud White 32gb from Motorola on 11/12 with original delivery estimate of Dec. 2.

It shipped on 11/22 and estimated delivery was 11/26 and low and behold it was on the truck this morning and they attempted to deliver it at 10:40 AM this morning.

I called in to have it held at a local FedEx location so I can pick it up on my way home from the office but I have to wait and see when they get it back. Hopefully today before I leave, if not then I'll have to get it tomorrow.
[Nexus 6  General] tsy87:
chatting with google just pisses me off so much. they have, by far, the WORST customer support known to man.
[Nexus 6  General] regnock:
Ordered a 64GB Midnight Blue from Google Play on Nov 12, 2014, Its out for delivery today.
[Nexus 6  General] tonystarks260:
Back when I ordered, i got lucky and got one from Moto and one from Google Play on the same day (11/12). Moto was showing 12/2 delivery vs 11/26 so i cancelled that with the quickness and rode with the play store. I wish i could go back to that day and spin kick myself in the head for that nonsense...
[Nexus 6  General] banzaiwolfe:
What was your order time? I'm still waiting for mine to ship from the same day.
[Nexus 6  General] ohhdavid:
You got this tracking info from Motorola or from Delivery Manager?
[Nexus 6  General] regnock:
11:05:54 AM MST

It shipped early and they sent it 2day air. I selected ground shipping :)
[Nexus 6  General] Fadakar:
Delivery manager, didn't even notify me by email like I have set in my settings.

Still silent on Moto's end, I imagine I won't get a "shipped" email until the status actually changes.
[Nexus 6  General] dfenser:
Don't be too upset. I did the exact same thing except for cancelling. Moto went live first on the 12th and I got a 32blue. Then GPlay popped the 64blue that I preferred and I got one there, too. No emails yet about either of them. The gplay still shows as leaving warehouse 11/26 and the Moto store still shows and est. delivery 12/2.
[Nexus 6  General] In Desolation:
I called FedEx and had them hold it for me since I'll most likely be at work when they try to deliver. Still showing as 12/1, but as I said before I live in Memphis. These orders are coming here first so I should be able to get when the plane lands later tonight or early tomorrow. Fingers crossed.
[Nexus 6  General] beelow319:
im jealous. i ordered mine (64gb blue) on the 12th from GPS and haven't received anything yet.

The way this is being handled is making lose my mind. It's ridiculous that they can't get their stuff together. I feel bad for those that ordered on 10/29 and haven't received anything yet...that has to be terrible.
[Nexus 6  General] royfripple:
Yeah it really is terrible. The fact that no one there has a clue as to what is going on with these orders (especially the CW 64Gb), plus the fact that they aren't willing to offer anything back for missing the dates. I don't count refunding the shipping charge, since anywhere else you could get the phone (carriers or Motorola), there wasn't any shipping charge anyway.

They are seriously terrible.
[Nexus 6  General] pred8er:
Just picked it up from fedex. lovely piece of machinery! size is not overwhelming, in fact i am enjoying the size a lot! colors are vivid and top notch!! :D
[Nexus 6  General] ohhdavid:
SO excited to hear this! I have a 64GB CW from 11/6 with an estimated delivery date of 12/1 but Motorola customer service claims it should arrive Wednesday or Friday. It can arrive 12/5 for all I care, at this point I just want to know when it will be here so I can stop being so anxious.
[Nexus 6  General] CubbyCarson:
Anybody with a 12/9 delivery date receive any information yet?
[Nexus 6  General] tsy87:
seriously. I even asked the guy from the shipping department if they are aware of the issue, since i KNOW there are other people getting calls about it and he just said " we look at each case individually"

I seriously can't believe how useless they are, google needs to give them authority to actually make calls and get real information.
[Nexus 6  General] colinduong:
Spoke with Moto Chat and had a weird situation. They told me now they don't have a ship date or even a delivery date. They even called me directly since it was so "urgent" and they are not sure what is happening with these orders (we did get disconnected initially but he did call again).

My order info again is:

64GB CW - From Motorola on 11/06/2014 at 10:39am PST

Original delivery date from 11/19 then delayed to 12/01. Still says 12/01 on my order history but now its "blank" on their end is what I'm told. At this point, I'm not even expecting my order on 12/01.
[Nexus 6  General] selayan:
Wow I hope the rest of us from moto with a white 64 phone aren't also lost.
[Nexus 6  General] eddiegn:
The rep from the GPS told me the same thing about 100 orders on Friday of last week. The rep then told me the order should go out on Monday. Which didn't happen. 64 gb CW GPS
[Nexus 6  General] In Desolation:
Moto cs told you it may show up Wed or Fri? That's awesome. Like I said I live near the hub where these infernal things are coming in at. You've given me hope.
[Nexus 6  General] selayan:
Take it with a grain of salt. Moto reps have told me a lot of things. I've never received a ship email or label despite being told I'll have one in a couple of hours.
[Nexus 6  General] NewMan4Life2010:
I get my 64GB Blue this Friday. I cancelled my T-Mobile order and just bought it off someone who got two by mistakes.
[Nexus 6  General] Imacellist:
Every time I say to myself, "it is just a phone, I can wait" I get calm for about 20 seconds, then return to being frustrated by this whole experience. I just can't believe that people are receiving phones that were ordered a week or 2 after the initial batch and many like myself are left waiting and wondering if and when it will come. Google should be following this thread to see just how frustrated we are.
[Nexus 6  General] garyHal:
Moto CS rep said my order is ready for shipment, tracking number should be ready at 4pm.

Yeah right...
[Nexus 6  General] selayan:
I laugh and cry a little at the same time. If it is a 64gb white then it's probably out of stock.
[Nexus 6  General] casonswag:
Mines just camee! Tmo!
[Nexus 6  General] Android1126:
64GB Midnight Blue Received

Got my 64GB Nexus 6 in Midnight Blue. UPS guy dropped it off yesterday. Haven't activated my new Nano-SIM yet as I am waiting on my case to get here before I use this as my daily driver.

Good news is, case should be here any minute.

I feel lucky not having to refresh my screen constantly hoping to snag the configuration I desired, though, I feel for you guys!

Google/Motorola made this whole release disastrous and disappointing.

Hopefully you guys will get yours soon!
[Nexus 6  General] :
Anyone giving "Desi D." from the GPS a really hard time? I know I am right now LOL.
[Nexus 6  General] gtalum:
Abusing the customer service reps is counterproductive. I suspect Google is lying to them.
[Nexus 6  General] Torqd505:
It's HERE!

32GB CW ordered from Moto. Received tracking # on Sunday.

Phone left China on Monday arrived on my doorstep this morning.

Absolutely amazing!!
[Nexus 6  General] Skripka:
That is the first honest thing I've heard in weeks from Moto CS

It ain't just white 64s...although they represent the bulk of the known missing pre-orders on XDA (see my entry sheet below, I made a point to collect some demographics)

Yea...I don't believe a word Moto CS reps say at this point.
[Nexus 6  General] Mr Ian B:
Update, ordered through Motorola 11/12 32gb blue w delivery date 12/2. Saturday got update that delivery would be 11/26 and just got FedEx text that it was delivered today.

Worse part, still have 3 hours at work before going home, ugh!

Ian B
[Nexus 6  General] tsy87:
lol, that's who I spoke with today.

I do feel bad for them because they are not given all the information... but my hope is they can escalate all these complaints to higher ups that can actually do something. I just try to be firm with them, not a jerk.
[Nexus 6  General] Ballastatuz:
My ship date is the 26th but I feel like they are going to miss the shipping date because it is a 64 white. Also i feel like they will just say thanksgiving was Thursday and Friday nothing really moves so sorry we could not ship your phone out.
[Nexus 6  General] Tchen811:
Didn't sort through the 500+ pages of posts... but did anyone get a white 64GB from Google play and got the shipping confirm? I was able to preorder one on 10/29, but still haven't gotten a shipping confirmation...
[Nexus 6  General] dynamikz:
GPS 64gb CW pre-order on 10/29 Called twice... No real info about when it was going to ship. Kinda disgusted at this point.
[Nexus 6  General] garypix:
same here. ordered 10/29 64GB CW. No shipping confirmation at all.
[Nexus 6  General] bnsrowe:
Just got mine and put my Verizon sim in! f verizon!
[Nexus 6  General] KainamHD:
I agree.

F Verizon!
[Nexus 6  General] byrdmang2:
My spigen case just arrived, tease. It makes my g3 look pretty small
[Nexus 6  General] :
Lol I told Desi I'm sorry for being "extra assertive," I told her I'm concerned about it being late for this was supposed to be a gift.......... to myself :)
[Nexus 6  General] nam3less:
Guess I'm gonna throw my name into the hat with some screenshots tonight. MNB. 64 Gig 11/6 with est delivery of 11/26

Chatted with a moto rep. They told me that my phone hasn't shipped but will ship soon. Sent me a $25 code too as a result of the inconvenience. Unfortunately, I didn't receive the chat transcript in my email. spoke with Jose about two hours ago. Best I can do is this for proof: Credit
[Nexus 6  General] Skripka:
Why is it always when I "X" out my contest spreadhseet people want to join. ;)

Get it to me when you can, sooner is ofc better.

For the general population:

I finally decided be locking in entries tonight (Tuesday) at midnight USA CST...meaning unless I have your name on my spreadsheet flagged as interested, I'll say "no"...and if you're sending me PMs of documentation after that I may be surly ;)

Pool collection PMs for $.$$ for the bets will go out late tonight or early tomorrow morning (USA CST)
[Nexus 6  General] tmuka:
Cool, good to see how long it took to get from HK to chicago. Hopefully mine that shipped out Tuesday can make it to Grand Rapids, MI overnight too! Nice for you to have the big FEDEX hub at ohare in chicago, hopefully mine doesn't have to shop there and then spend a cold holiday weekend waiting in a GR distribution place too before i get it!
[Nexus 6  General] Imacellist:
Nope none have reported as shipping yet. I'm in that same boat.
[Nexus 6  General] vikramjatt11:
Lucky you. I ordered the same thing on the same date, nothing yet.
[Nexus 6  General] ggmask:
Nope, that's the fate of the 64GB Cloud White. I ordered mine from Play Store 11/12 and my ship date is supposedly tomorrow, but judging by the fact that I haven't yet seen anyone get a confirmation from the Play Store about the 64GB CW I don't expect much.

Serious bummer.
[Nexus 6  General] Paperinik68:
BBB

Has anyone reported GPS to the BBB? I find it ludicrous that not only they have not shipped, but that they have people just sitting around waiting without any news. If we weren't such nexus fans, we'd have jumped ship a long time ago instead of being in this thread pining over a shipping label being created or a container ship leaving China. I'm sorry, I understand the excitement, but you (we) are being treated like crap.
[Nexus 6  General] gtalum:
There's no BBB issue since they haven't actually charged anybody.
[Nexus 6  General] Skripka:
Reporting anything to the BBB is like leaving a baby outside in a Buffalo NY snowstorm.

BBB are just about the most worthless turds on Earth....short of some of the merchants they rate. And to complain to them, you have to pay the jagoffs money.
[Nexus 6  General] unregistered825:
I hope so too!
[Nexus 6  General] Android1126:
Spigen case just arrived

About to snap this Spigen Ultra Hybrid clear case onto my 64GB Nexus 6!!

Haha, sorry for rubbing it in! ;)
[Nexus 6  General] royfripple:
I actually did report PayPal to the BBB when they canceled my account and wouldn't give me any reason as to why, with no possibility to get my account re-opened. I didn't have to send any money to report it. A week or two later, I got a call from someone higher up in PayPal and they looked into my account and took care of the issue for me.

I wasn't expecting it to be helpful but it actually was. :)

<off-topic>That was a huge deal by the way, as they blacklisted my card/info so even if I tried to pay someone else through paypal without signing in, they wouldn't allow the transaction</off-topic>
[Nexus 6  General] tsy87:
hmm... I just might take up the BBB claim against google play. This is ridiculous.
[Nexus 6  General] Andromjb:
PSA: Motorola Orders & Shipping Info

I figured I would release a step by step process to help clear up any confusion with tracking of personal packages.

If you are in fact tracking your packages from Motorola, please be aware that your shipment order will be as follows:

Label created

Pick up: SHENZHEN CN

Left FedEx origin facility: SHENZHEN CN

In transit: LANTAU ISLAND HK

In transit: CHEK LAP KOK HK

Only

after

origin scan above (5) will your package be on a plane headed to the U.S.

(you can track FedEx Express Flight 5982 at this point)

Arrival at: MEMPHIS, TN

International shipment release: MEMPHIS, TN

Departed FedEx location: MEMPHIS, TN

At destination sort facility: (your closest location)

On FedEx vehicle for delivery

YOUR HANDS (hopefully)

Most all of this will be done within 24 hrs, depending on your location. If your plane/package arrives the night before, expect your package the following morning/afternoon.

Also, if you're not going to be home.

Call

FedEx and request a hold, as they will still attempt to deliver if you request online.

GL gentlemen. Enjoy your Nexus!
[Nexus 6  General] Skripka:
Odds are then they'll just cancel your order to make the claim go away and declare it "solved". Then you'll not only be pissed at Google, but you'll have to do the entire process all over again to get a N6.

Look on the bright side, you aren't out $700USD, yet.
[Nexus 6  General] gtalum:
I wasted my time chatting again, and now I got the "100 orders delayed" lie. Fun stuff.
[Nexus 6  General] lensgrabber:
Google just charged my discover card. Ordered 11/12 the Cloud White 64gb. It's supposed to ship tomorrow. Good sign I hope.
[Nexus 6  General] mzimand:
I am at CHEK LAP KOK*since 9pm last night. When do you think will I get my phone?

I am in los angeles
[Nexus 6  General] silentkry:
can we buy the whiskey now? so that when the "winner" is declared, they would have a nice aged bottle of whiskey. :eek:
[Nexus 6  General] Andromjb:
Last night HK time or today US time? Does your tracking # show it in the U.S.?

If not, chances are your package is currently inbound.

https://flightaware.com/live/flight/FDX5982

LA is a tricky one... hopefully you should have it tomorrow.
[Nexus 6  General] halon17:
If your phone is on a plane to Memphis right now you should have a 90% chance of getting yours tomorrow.
[Nexus 6  General] Skripka:
Srsly, I could use a stiff drink already.

Yea...either FedEx sucks badly at life scanning packages or my device is still in HK label-less. Granted it has happened in this thread that people had packages show up with no warning in FDM or GPS/Moto.com, but I'm about ready to give up even watching FDM/Moto.com for the week.
[Nexus 6  General] tsy87:
Keep us updated.

I went through about 3 seperate charges. The first two were from google*random app name" and the last one was from google*devices.

I have 2 orders in place for 64gb CW models through them. The first two pre-authorizations came on at different times with different app names. The google*devices charges showed up at the same time and both disappeared at the same time. They appeared 2 thursday's ago and disappeared the following monday.
[Nexus 6  General] selayan:
My fdm shows nothing even when I have a FedEx package for which a tracking number is present.
[Nexus 6  General] Skripka:
Whups, your N6 order has a label already? Or are you speaking generally?

/me checks contest spreadsheet...
[Nexus 6  General] selayan:
I'm speaking in general. I've heard nothing and moto said it would ship the 24th.
[Nexus 6  General] bmg1001:
I'm a bit confused. So as long as your tracking shows: "In transit: CHEK LAP KOK HK" than it's on the flight? Sorry
[Nexus 6  General] mzimand:
Here is what is shows on the Fedx Tracker:

10:25 pm 10/24	In transit CHEK LAP KOK HK

All day yesterday it said it would be delivered on 11-26 by 10:30am and then this morning I got an email that says the Estimated delivery date is 12/1/14.

At this point I would be happy if I get it on Friday.
[Nexus 6  General] innisdb:
I guess well see...again
[Nexus 6  General] beelow319:
Well my pending charge from Google*Devices just dropped off. It's odd, the pending charge is gone, but the funds aren't showing available. Likes its in a weird limbo state. Mine was "supposed" to ship by tomorrow. We'll see.

64gb\mb\GPS ordered 11\12
[Nexus 6  General] ohhdavid:
So are there any 64GB (especially if you've got a CW) who got tracking through Fedex that show In transit CHEK LAP KOK HK on tracking?? What is the estimated delivery date for your order?
[Nexus 6  General] tsy87:
I got a similar email from the person I contacted yesterday.

... at least it sounds slightly more real.
[Nexus 6  General] JermaNoiD:
[White 64 GPS Order] I'm just going to assume the phone won't be shipped until Tuesday or Wednesday. Anything before that will just make me happier.
[Nexus 6  General] vandizzam:
Next Tuesday or Wednesday?
[Nexus 6  General] JermaNoiD:
Yeah. Dec 1st or 2nd.
[Nexus 6  General] selayan:
Next 48hrs would be tomorrow or Thursday. If not tomorrow then Friday or Monday is what I would guess.
[Nexus 6  General] tsy87:
I assume ups is closed for thanksgiving?
[Nexus 6  General] silentkry:
my pending charge has been gone for about a week now :(.
[Nexus 6  General] JermaNoiD:
Mine as well. :(