yashsingh1/xdaforums huggingface dataset:
[Nexus 9 Q&A, Help & Troubleshooting] scottjal:
I don't appear to have a problem on my Nexus 7, I'm thinking the issues are all the Nexus 9. I've tried a bunch of videos now and I'm noticing an audio popping/clicking noise that progressively gets worse until it cuts out, then the video locks up and maybe five seconds later it will start playing again. That all happens inside one minute and repeats every minute or so.

I'm also noticing that if AIV isn't in memory the app takes a good ten or fifteen seconds to load and show content.

Yesterday I did a factory reset and reloaded everything, still acting the same.

I'd like to hear from someone with a nexus 9 that works with Amazon instant video, if there are any.
[Nexus 9 Q&A, Help & Troubleshooting] marctronixx:
I'm happy to test. What clip should be tested?
[Nexus 9 Q&A, Help & Troubleshooting] scottjal:
Anything from The Wire, first episode of Alpha House or first episode of Veronica Mars.

If you can play more than five minutes I'd say yours is working, my Nexus 9 pauses in a minute or two.
[Nexus 9 Q&A, Help & Troubleshooting] marctronixx:
ok, ive never seen the wire before and im watching "hot shots" (wow seeing two brothas kissing in the mouth---i was not ready for that).

anyway, I had to download the app to watch videos and im 20 minutes in and have not had one stutter. i even have captions on.

ook, i should mention im watching this on a stock non rooted nexus 6 (purchased from goog) and i am at home on my own network (linksys ea9200 router on the 5ghz band) and all is well.

the nex 9 is charging. i will test it out on it later.

this show seems like a cool show...
[Nexus 9 Q&A, Help & Troubleshooting] ritchea:
[MENTION=543144]marctronixx[/MENTION], the mere fact that you actually have an N6 means the heavens favor you. ? Thanks for the report.
[Nexus 9 Q&A, Help & Troubleshooting] marctronixx:
the nex 6 is pretty cool.

ok just started up ep 3 right after the hot shots episode (wow this flick originally aired in 2003? lol never heard of the show but it looks cool).

anyway, same results as you cats (and kittens ;0) freezing up every 2-3 minutes. audio drops out first, then the video freezes. about 10 ish seconds later the clip plays, then rinse. repeat.

the audio starts to make the "zipper" sound just prior to the video freezing. its faint, but you can hear it mostly on dialog parts...

stock non rooted nex 9 purchased from goog.

so the nex 6 works perfectly with amazon prime but the nex 9 seems to have issues as you all have reported.
[Nexus 9 Q&A, Help & Troubleshooting] djbolden:
For what it's worth, you can actually have both the Play store and the Amazon App store version of the Amazon App installed at the same time:

The cool thing about this, for me at least, is that I can have the tablet app logged in to my account, which is only a Prime additional user on my wife's account for the shipping, AND have the Amazon store version of the app logged in to my wife's account to access Prime instant video (and, coincidentally, her purchase history so I know in advance what I'm getting for Christmas ;) ).

Interestingly, the Instant Video app installed via the Play store version of the Amazon app, but kept directing me to the Amazon website (via Chrome) to install the Amazon app. It was confusing because I knew I had it installed. I decided to try installing the Amazon app via the Amazon App Store app (app store app?!?). I considered deleting the Play store version of the Amazon app, but decided to see what would happen when I installed it without un-installing first. I expected the Amazon App store version to overwrite the Play store version, but it didn't. Versions are as shown below, with the 5.2.0 version being the one from the Amazon app store:

I haven't used it much yet, but video playback seems good and and video & audio sync well. It doesn't appear that I can download the couple of movies I *think* we've purchased, so I guess it's streaming only.

dj
[Nexus 9 Q&A, Help & Troubleshooting] PartyMango:
I haven't watched much, either - but it seems not all videos suffer audio issues. It's likely this is affecting everyone.
[Nexus 9 Q&A, Help & Troubleshooting] scottjal:
That's an interesting observation about sourcing the two halves from different app stores, I'll look into that.

From your screenshots though you don't appear to be using a Nexus 9 right? I don't think you will see the issues we are talking about here.
[Nexus 9 Q&A, Help & Troubleshooting] djbolden:
No, not a Nexus 9. Mine is a 7 2013 (my original 2012 died suddenly a few months ago)

Sorry, I didn't realize this thread was 9-centric. It led me to try Instant Video (again) to see if anything had changed, so I added my observations here without backtracking to make sure it was relevant.
[Nexus 9 Q&A, Help & Troubleshooting] scottjal:
It's good to know that it works on other devices though.

I also think Amazon really messed up making prime video require two apps be installed, one of which is available only in their store. Apparently many people have trouble with that if you look at the prime video app reviews. Even XDA here has many posts on how to get it working.
[Nexus 9 Q&A, Help & Troubleshooting] ritchea:
Is anyone who's tried this running LRX22C? Maybe everyone is as I haven't been playing attention to updates. I'm still just barely on the fence for getting an N9 so I'm trying to watch fixes.
[Nexus 9 Q&A, Help & Troubleshooting] scottjal:
I didn't even realize that was out, apparently no OTA for me yet either.
[Nexus 9 Q&A, Help & Troubleshooting] :
Prime Instant Video is running with LRX22C! Thanks to this thread i can finally watch on my Nexus 9 :)
[Nexus 9 Q&A, Help & Troubleshooting] scottjal:
No audio breakup and video pausing issues every couple minutes? I'm also on that version and can't play amazon.

Now I don't seem to have issues with any other streaming or local video, wondering if it's something incompatible with Amazon and 64-bit or maybe runtime related?
[Nexus 9 Q&A, Help & Troubleshooting] :
Ok, I have the same issues now. After testing some series and films I got the same. Sorry for my bad report, thought it was my bad internet :D
[Nexus 9 Q&A, Help & Troubleshooting] scottjal:
Too bad but thanks for sharing.
[Nexus 9 Q&A, Help & Troubleshooting] tshoulihane:
The phone app for amazon works fine, installed it on 3 devices so far. (Tf201, wandboard quad, nexus 9). Works just as well as on my fire tv, but,yes i did 1 star the app for being stupid.
[Nexus 9 Q&A, Help & Troubleshooting] scottjal:
New info, I saw in another thread here talking about how the Nexus 9 spends a lot of time in the critically low memory state and can swap important processes to disk which kills speed and does lots of things to slow it down. Seeing that I rebooted and the very first thing I did was go into prime video and I was able to watch several videos and even a whole episode of the wire with no problem. Coming straight out of that I went in and saw that memory was actually normal for once, for my tablet that's a rare thing as I use it quite a bit.
[Nexus 9 Q&A, Help & Troubleshooting] jd1639:
What apps are you guys running that give you a critical memory? Go into settings, developer options, process stats. What's causing the problem? I've never seen that issue.
[Nexus 9 Q&A, Help & Troubleshooting] scottjal:
Doesn't seem to be apps fault, rather the build on the tablet if this thread is any indication. http://xdaforums.com/nexus-9/general/nexus-9-1-passmark-t2957603/page4

Read the last two pages.

So far I've had consistent success in playing Amazon Instant Video if I reboot the tablet first and then go straight into AIV.

I guess I'll progress on to some memory cleaners or something, that's pretty sad as I've never had to use them.
[Nexus 9 Q&A, Help & Troubleshooting] PartyMango:
I'm experiencing sound problems (light crackling after a few minutes) even when memory isn't critical (Justified S4, Ep. 13 for example): The same with the Comedy Central app.

Considering MX player, Youtube and Netflix play just fine, it seems likely these apps need fixing.
[Nexus 9 Q&A, Help & Troubleshooting] scottjal:
If it doesn't result in the video stopping for a couple seconds I'm not sure we are talking about the same issue. I've had audio glitches elsewhere as well.

If you reboot right before playing those videos does it fix it?
[Nexus 9 Q&A, Help & Troubleshooting] nerdgenius:
Works perfectly for me. Download the latest amazon mobile(non tablet) apk from apkmirror has to be 5.0 or newer and amazon instant video 1.0.
[Nexus 9 Q&A, Help & Troubleshooting] GrillMouster:
I'm getting the same stop-and-start glitches that others here are reporting on my Nexus 9. So far I haven't had the problem with other streaming videos. I even tried disabling the experimental NuPlayer from Developer settings and rebooting, but the problem persisted. I'm not having this problem on the Nexus 7 2012, N7 2013, N6, or Moto X (2013).

Some people are finding this thread, not realizing that it's specific to the Nexus 9, and reporting success (with other devices).
[Nexus 9 Q&A, Help & Troubleshooting] scottjal:
Exactly, this is Nexus 9 specific.

I am generally finding that if you reboot to clear up the memory prime video will usually work for a while. So far I haven't had any success in memory cleaner apps actually working under L/nexus 9, developer options memory will still report critical memory state after they say they are done and the nexus 9 still lags all over the place when you are using a bunch of different apps. I find myself wanting to put 4.4.4 on it and kicking myself I held on to it until I was outside of the return period. Nexus 9 is nice hardware but L sucks at the moment for this device.
[Nexus 9 Q&A, Help & Troubleshooting] xda23:
I'm not able to get prime Instant video app from the Amazon app from the Google play store anymore.Does anyone know how to get the app on my t-mobile note 4? Thanks In advance!!! :)
[Nexus 9 Q&A, Help & Troubleshooting] scottjal:
Prime Instant Video app is only in the Amazon app store, get it there.
[Nexus 9 Q&A, Help & Troubleshooting] ritchea:
Instant video

Amazon App

Allow third party installation then just install by clicking on each.
[Nexus 9 Q&A, Help & Troubleshooting] woshiweili:
I, too, am having the crackling issue. In addition, after a few minutes video and sound would stop for a few seconds but continue on its own. It's rather annoying.

Yes, everything else play fine on my Nexus 9 too.
[Nexus 9 Q&A, Help & Troubleshooting] MarcioPG:
Hi from Italy.

I'm having the exact same freeze issue with 2 video on demand apps of Italian broadcasters (TIMVision and Infinity) on my stock unrooted N9.

The 2 apps works flawlessy on my Nexus 5.

Both sites for desktop browsers uses silverlight... Could this be an hint?

Edit: after a reboot i got to more than 5 minutes of steady streaming. Before the reboot freezes where occuring almost every 60/90"...
[Nexus 9 Q&A, Help & Troubleshooting] keredini:
Just wanted to say thanks for this ... i couldn't get any combo to work until i followed these instructions. I believe the issue was that i was always installing from the play store and getting the tablet version of the Amazon app.

Thanks again!
[Nexus 9 Q&A, Help & Troubleshooting] woshiweili:
Have you tried watching any videos yet?

Does it run smooth or does it start to lag after a while?
[Nexus 9 Q&A, Help & Troubleshooting] enriquejones666:
I've got 5.2.0 version of Amazon Store app, and 1.0 version of Instant Video app, and I was able to watch a full episode of Justified (44min) without any problems.

I'm also running stock ROM and kernel (5.0.1), unlocked/unrooted.

Sent from my Nexus 9
[Nexus 9 Q&A, Help & Troubleshooting] woshiweili:
I did a factory reset on my Nexus 9 and it played two episodes fine but then it started with the audio problem again. :(
[Nexus 9 Q&A, Help & Troubleshooting] jd1639:
Try going into settings, apps and clearing the cache of the app. Did that work?
[Nexus 9 Q&A, Help & Troubleshooting] woshiweili:
Unfortunately that did not fix the problem. I tried that first then I tried uninstalling and reinstalling the apps but same problem.

---

Update: Well I decided to reset again and install one app and change one setting at a time to see what may be causing this.

---

Update: Well I'm stumped. It played fine after the reset for a while then eventually the bug resurfaced for no apparent reason.
[Nexus 9 Q&A, Help & Troubleshooting] woshiweili:
Until Amazon fixes the app, it seems like it IS possible to watch Amazon Instant Video without the audio glitch, although I'm not sure for how long as I've watched two 45-min episodes in a row. If you reboot the Nexus 9 and run Amazon Instant Video first, it'll play fine. But if you start using too many other apps (not sure what's the limit) then it won't so you'll have to reboot again.
[Nexus 9 Q&A, Help & Troubleshooting] PartyMango:
Seems like with today's update of Amazon Prime Video, video playback is now working: I've been able to play a full episode without any audio problems, hitching or stopping.

http://www.androidpolice.com/2015/04/03/amazon-prime-instant-video-now-supports-android-tablets/
[Nexus 9 Q&A, Help & Troubleshooting] woshiweili:
Yup, confirmed. Woohoo!
[Nexus 9 Q&A, Help & Troubleshooting] enriquejones666:
Weird, I still have the same problem as woshiweili, even with the latest 2.0.45.1210 apk.

Every 20 sec., the video pauses for 10 sec. as the video and audio resync, and then playback continues. I reloaded the 1.0 apk, and it does the same thing, so I think it's ROM related. I'll try again when 5.1 is finally released.

--update--

So, when I use my Bluetooth headphones, the problem completely goes away. Everything works fine. Weird. I guess that will have to do for now.

Sent from my Nexus 9
[Nexus 9 Q&A, Help & Troubleshooting] woshiweili:
So you have the Amazon app 5.4.0.200 and Prime Instant Video 2.0.45.1210 and you still have issues?
[Nexus 9 Q&A, Help & Troubleshooting] enriquejones666:
Actually, I just have the Prime Instant Video 2.0.45.1210 app installed (no Amazon App). When I launch PIV, it opens my web browser to the Prime Instant Video page on Amazon.com, then I select a show from there and click the green "Watch Now" button.

But, as I mentioned, stuttering only occurs when I use the N9 speakers. When I use my BT headphones, it plays perfectly.

That's good enough for me for now. The upcoming Android 5.1 update has a bunch of ROM and Kernel fixes, so I'll wait till that comes out before doing any further investigating.
[Nexus 9 Q&A, Help & Troubleshooting] woshiweili:
It opens your web browser? That's really strange.

How did you install the PIV app without the Amazon Store app?

I would recommend uninstall the PIV app, install the Amazon Store app, then go into the Amazon Store app and install the PIV app and the Amazon app (not the one for tablets) and give it another try.
[Nexus 9 Q&A, Help & Troubleshooting] enriquejones666:
I got the apk from APKMirror (http://www.apkmirror.com/apk/amazon...nstant-video-2-0-45-1210-android-apk-download). That's probably where I went wrong. I'll go back and do it the right way.
[Nexus 9 Q&A, Help & Troubleshooting] Master05:
So, is there actually someone who got it to work on his N9? Since I bought my tablet it never worked for me, most of the time it gives me an "internal service error" when I try to watch a video (on both N6 and N9 oddly)

Also no matter what Amazon App I try to install (Amazon tablet, Shopping, Store), they all crash on startup or when I try to login.

It works on my PC though.

Anyone care to share a precise how-to for it to work?
[Nexus 9 Q&A, Help & Troubleshooting] scottjal:
Unfortunately I got fed up with the N9 and sold it, the software is just in a terrible state on that. I had heard that it got better but if you have all the updates I guess not.

Everything I do works on my Z2 tablet.
[Nexus 9 Q&A, Help & Troubleshooting] cmh714:
I am only getting an FC on Instant Video. Apps and Shopping appear to be working just fine for me
[Nexus 9 Q&A, Help & Troubleshooting] lukadertoo:
Yo can try updatin ?
[Nexus 9 Q&A, Help & Troubleshooting] enriquejones666:
Now that 5.1.1 based custom Roms are out, AIV has worked fine for me on clean installs of DirtyUnicorns and AICP. I used the Tablet version of the AIV app, which can be downloaded from APKMirror (see my previous post). BTW - you only need to install the AIV app to watch videos (you don't have to install any other Amazon app if you don't want to).

Sent from my Nexus 9
[Nexus 9 Q&A, Help & Troubleshooting] cmh714:
Thats not my experience....when I tried to watch a video it told me Shopping was needed too. YMMV
[Nexus 9 Q&A, Help & Troubleshooting] cmorin543:
Has anyone had luck using the PIV app with Android M ? I'm on the 3rd preview of 6.0 on my Nexus 6 and I get a "unfortunately, Instant Video has stopped" message every time I try to view any video on Prime.
[Nexus 9 Q&A, Help & Troubleshooting] dan04103:
My guess is the same reason that prime music doesn't work on m preview. Amazon hasn't updated for m support as needed yet.
[Nexus 9 Q&A, Help & Troubleshooting] metaphz:
All Amazon apps work fine for me, Underground, Prime Music, and Instant Video :)
[Nexus 9 Q&A, Help & Troubleshooting] cmorin543:
I think Amazon just updated the app - it's no longer "Amazon Instant Video" it is just "Amazon Video" and now it seems to be working fine. Thanks for the reply, I probably wouldn't have bothered checking the amazon app store for an update otherwise.
[Nexus 5 Q&A, Help & Troubleshooting] Gregorypac:
Hello guys,

I wonder which kernel is compatible with the nexus 5 build Mokee hammerhead?
[Nexus 5 Q&A, Help & Troubleshooting] Ben36:
If I remember right mokee is cm based?

Sent from my Android 5.0 Nexus 5
[Nexus 5 Q&A, Help & Troubleshooting] Gregorypac:
yes ,

ok friend

Can help me,

by I install CM Code Blue and inciado the rom, but gets FC :(
[Nexus 5 Q&A, Help & Troubleshooting] Ben36:
Any kernel for cm should work. But if I think mokee may use different ramdisk so you need one that installs with 'anykernel' method

Sent from my Android 5.0 Nexus 5
[Galaxy S I9000 Q&A, Help & Troubleshooting] neox456:
Hi,

my phone did not work that good with KitKat, so I downgraded to ICS (CM9 Mackay) but it did not work too long somehow...

The real killer are the Google Play services. It simply does not have enough memory and so important services are (temporarily) suspendend so messages arrive delayed etc. So now I have two ideas...

a) get down to CM7. Should be more lightweight, so maybe... better? Anyone has experiences?!

b) kick out Google. But... there are a lot of apps dependent on its services like GCM... and alternatives stores etc. like Amazon or whatever will need memory, too....

Best regards
[Galaxy S I9000 Q&A, Help & Troubleshooting] RuffBuster:
I was and am still in the same boat as you. I love the looks of KitKat but once I've installed all my apps and Google Play Services kicks in the phone lags and bogs down. I changed to ICS to gain more speed which helped. But these days Google Play Services is pushing our phones to it's limits.

I use Greenify (Paid Version) freeze Google Play Services and cut it's Wake Up Paths to certain things. That way Google Play Services can still function when it's needed. I also use "Disable Services" to disable some components of Google Play Services. This way Google Play Services is usually never running in the background until it's called upon by an app that needs it. CM7 is very limited with compatibility with a lot of apps and Xposed Framework won't work either. Maybe it's worth a try. I personally never liked CM7.

Sent from my GT-I9000 using Xparent Skyblue Tapatalk 2
[Galaxy S I9000 Q&A, Help & Troubleshooting] apater:
Cool, I'll try Greenify and see if it makes CM11 useable.

Otherwise, what are the steps to "upgrade" the Galaxy S I to CM7 from CM11?
[P3300, MDA Compact III General] swazpurohit:
My xda turns on, gets past the green skin, and then freezes on the white screen, but the blue toolbar at the top changes when the signal changes. please help i don't want to hard reset the device. i have tried soft resetting and taking the battery out. any ideas please?
[P3300, MDA Compact III General] RicardoC:
I would say hard reset only option, other than letting it sit there for a few hours to see if something times out.

You need to use something like SPB Tools which has the option for booting into safe mode that way you can usually sort out the problem and soft reset back to normal (SPB also do a cool backup prog that would allow you to restore from SD, presuming your SD isnt corrupted of course!).

Sorry cant be of more help.
[P3300, MDA Compact III General] hb328_dtdd:
DON'T PANIC !

First of all take out your micro SD card and try booting the phone

If it boots in that way then you have nothing to worry about

Then simply delete the last program you installed on you micro SD card and put it back in your PPC and boot up as normal
[Xperia Z2 General] giancaleone:
I would like to speak about the new funtionality, bug, and change.

For me now all works fine, I need to conplete test.

Only thing it's really orrible is the new Home with a too big icon. I can't see that.
[Xperia Z2 General] txispi:
What about speakers volume? Its louder or lower? Has the quality improve?

Thanks :)
[Xperia Z2 General] Rick Poldo:
You who already have this update could post pictures for us users of the D6543 (Brazil) version, because it will take too long to get to us. .

Ultra Stamina, works well?

I heard about a bug in the google bar? Proceeds? Pictures please.

Thank you

;)
[Xperia Z2 General] MrTheenD:
Speaker seems lower to me, annoying.
[Xperia Z2 General] numskull:
Does remote play work for anyone????
[Xperia Z2 General] muhammadnajmi96:
I'm back to previous build , hehe :P
[Xperia Z2 General] txispi:
Even hi res audio activated? I mean in music listening, its lower? Or only in notifications?
[Xperia Z2 General] bryanhayn:
I want to know, too. Anyone?
[Xperia Z2 General] an3k:
worked on the first try for me. However, it was a little bit laggy. Had the graphics quality on High but it's definitely not because of my network since I have Gigabit and professional hardware (Switches and Access Point).
[Xperia Z2 General] Jiyeon90:
Speakers volume seems to be the same as before

Sent from my Xperia Z2
[Xperia Z2 General] numskull:
have you unlocked bootloader? if yes do you have ta folder backed up???
[Xperia Z2 General] Tachikoma_kun:
If your notifications seem quiet, use the volume button, in volume settings it can be on max and sound quiet, but if you use volume on home screen it will increase. I think it's tied to media volume for some reason. Heard peoe say about camera viewer lag and tried 4k video, got 9:30 recorded and phone was barely warm. Couldn't record longer as ran out of storage. I think they have done something to the viewfinder that stops the phone overheating. Before I couldn't get more than 7 minutes.
[Xperia Z2 General] effective:
Any changes in the camera department? :)
[Xperia Z2 General] Rick Poldo:
Also like to know, and also on the Ultra Stamina ... read some users here complaining about the google bar, someone with this problem?
[Xperia Z2 General] chaineemupy:
camera is suck :(:(

like a light meter is not become with this FW haha

sound is lower than before

xloud disappeared :crying::crying:
[Xperia Z2 General] effective:
a colleague in the other threat gave test pics.Just saw them and the 20mpxl pictures are far better now comparing with 8mpx ones.
[Xperia Z2 General] giancaleone:
Yee I confirm the notification sounds seems a little bit lower than previously version.

For the camera I'm not sure but now we have the supervivid preference and some app are added to photo app
[Xperia Z2 General] nomaj:
http://xdaforums.com/showpost.php?p=56526293&postcount=3
[Xperia Z2 General] an3k:
Unlocked: No, Unlockable: Yes. Have absolutely no clue about rooting, what to backup or what to take care of.
[Xperia Z2 General] Pandemic:
Here we go again -__-

Lol !!

But i am happy we all have 4.4.4 now ^^

Sent From Somewhere On Earth With My Z2 ^^