yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] halon17:
Excited for you guys that have your phone in Memphis now! Almost as exciting when I was tracking mine last week. Very good chance that most if not you if not all will have your phone in 10 to 12 hours! I would expect them to start leaving there around 330am.
[Nexus 6  General] innisdb:
Just talked with GPS. I was told my order (CW 64GB, preordered on 10/29, next day shipping) is scheduled to ship out tonight. Also got a full refund on shipping. Not sure if I believe but well see. She also emailed me and said to let her know if i dont see a notification by tomorrow.
[Nexus 6  General] stevexyz0:
According to flightaware there was no FedEx flight from Hong Kong to Anchorage today, but there was one from Hong Kong to Memphis.

This (tracking number 623112672043) is probably an unrelated container that's still sitting on Lantau Island waiting for a flight to Anchorage tomorrow, while our phones went straight from Hong Kong to Memphis and will be in our hands Wednesday :victory: Perhaps that 2863.8lb package is the GPS orders which will be headed to Anchorage then Memphis then transferred to UPS for GPS customers, hence Google's statement that their orders "leave warehouse on 11/26"?
[Nexus 6  General] royfripple:
Problem is they haven't fulfulled the orders that they said leave the warehouse on 11/21 (at least the 64Gb CW orders). Google honestly sucks at customer service. I know people aren't getting much better information from Motorola but they at least are giving their customers credits for items and such. Google won't even consider it which I feel is total crap.

I seriously doubt I'll ever pre-order a device from them again...not that they'll probably care. :)
[Nexus 6  General] Parvinder25:
We should ask them what is their definition of "ship out tonight".. .guess that night never comes.
[Nexus 6  General] vikramjatt11:
I've been following your guys booze thing since the first post, and although I am not eligible (ordered on 11/12), I must say, collecting the money beforehand and then sending to the winner is probably not a good idea. The main reason that came to my mind is PayPal fees (I believe I read everyone would send over PayPal). You would get charged twice, the first time when everyone is sending money to the collector, and a second time when the collector is sending the money to the winner.

The best way to collect might be to avoid PayPal, instead Google Wallet or similar to transfer money, since you can send money for free from a linked bank account to anyone with an email address. This way the collector can get all the money collected without losing any on fees, and proceed to send to the winner in a similar fashion, once again without any fees.

Just my two cents.
[Nexus 6  General] biggiestuff:
thanks my projected delivery on fedex is 12/1 but i'm hoping for tomorrow. I'm in Houston so not sure how long it's going to take to get from memphis to Houston.
[Nexus 6  General] Imacellist:
Paypal only charges if you use credit cards. If you just send money to friends and transfer from a bank account the transaction is free. Same for google wallet which is another option.
[Nexus 6  General] tsy87:
well, the girl I spoke to never emailed me to confirm our conversation... and no shipping label. I'm getting tired of this.
[Nexus 6  General] royfripple:
Yeah the first time I did the Google Play chat and the person said she would email and never did. Their CS is honestly terrible. I don't mean in regard to the information they have but just in how they treat their customers in general.
[Nexus 6  General] GreenXSniper:
I've almost accepted that google will never send me my 64cw. This is bull and I wish XDA didn't have a filter so I could properly express my feelings.
[Nexus 6  General] OrangesOfCourse:
I assume you're tracking is from HKG to MEM. I'm in the Houston area too and my delivery is schedule for this Wednesday.

[B]11/24/2014 - Monday[/B]
11:51 pm	International shipment release - Import	MEMPHIS, TN
10:38 pm	Arrived at FedEx location	MEMPHIS, TN
10:12 pm	In transit	CHEK LAP KOK HK
5:12 pm	In transit	LANTAU ISLAND HK
10:55 am	Left FedEx origin facility	SHENZHEN CN
[B]11/22/2014 - Saturday[/B]
7:42 pm	At local FedEx facility	SHENZHEN CN
5:30 pm	Picked up	SHENZHEN CN
Package received after FedEx cutoff
[B]11/21/2014 - Friday[/B]
6:26 am	Shipment information sent to FedEx
[Nexus 6  General] Parvinder25:
Man, I so badly wish that I had ordered 64 blue instead of white on GPS. Fk I even had chance of ordering in first batch from Moto but I skipped. Now I'm paying the price with **** in hand.
[Nexus 6  General] vandizzam:
This is bs
[Nexus 6  General] sgvjon:
11/5 32gb cw, got my shipping confirmation email at 10:33pm pst. w00t! Finally..... But no tracking updates other than it is currently in Louisville.
[Nexus 6  General] nebochenezzar:
If anyone would like a blue 32gb I should have mine next week from moto. I have already received my phone from T-Mobile, I will be willing to sell at cost plus shipping of your choice. PM me and let me know. Probably get the "refund" faster since I won't have to ship it back to moto.

Let me know
[Nexus 6  General] marc.ientilucci:
Still no word on my Moto 64GB blue ordered on 11/6, but my GPS 64GB Blue ordered 11/12 is arriving today... Interesting
[Nexus 6  General] leafs44:
someone who ordered 11/15 from Google play received it yesterday (32gb cw)... is google (motorola) not producing 32gb mb and 64gb cw?
[Nexus 6  General] GHII:
Well here we are, the 25th and no 24th shipping notification for 64GB CW GPS order. This has been the worst experience I've ever had with a product. How can Google customer service be so disconnected from what's actually going on? They really have no information or no way of actually making anything happen, how is that even possible. I can't express how disappointed I am to have woken up today with no UPS notification.

Im not normally a confrontational person but they will be hearing from me today...this is BS, I will press to have them ship me a 32gb white one instead if they still don't know when my 64 will ship
[Nexus 6  General] Andromjb:
I think it's just a bug in the system tbh.

It has identical scan times and landed in Memphis. Also, it contained 1,336 units.
[Nexus 6  General] selayan:
I have no shipping label or email from Motorola. Website still says estimated delivery by 12/1. I'm pretty sure by tomorrow I'll get another email saying it's delayed again. I don't know why Moto reps told me it will ship yesterday. I guess what they do is they all tell you the same date until that day then when it doesn't ship they move it up two days and tell you that. Such crap I will be calling them today. I really want the phone but at this point I feel like cancelling and forgetting it.
[Nexus 6  General] Razviar:
Let's imagine how Google (GPS) staff feels right now. Most likely, there's some terrible brain-eating issues with Motorola-Lenovo-Chinese officials relations. And right now some logistics managers and commercial supervisors are trying to communicate with chinese reps to sort things out. Tons of e-mails traveling here and there, and timezone difference with China makes communication more difficult. So... I feel compassionate to the for now. Maybe, if they fail delivery for more than 1-2 weeks, my compassion will run out.
[Nexus 6  General] marc.ientilucci:
For those of you who received GPS orders from UPS, did u have to sign, or did they leave it at your door? I'll be at work all day and its out for delivery ahhhhhhh
[Nexus 6  General] boynamedstacy:
No signature for ups Google orders
[Nexus 6  General] wtherrell:
It may not be on 5982. Mine came from China on FX12 to Anchorage, Alaska & then to Memphis.
[Nexus 6  General] Andromjb:
Here is my Nexus experience, so far a positive one.

On 11/5 I attempted to order from Motorola/GPS, but units were sold out, had no luck. Wasn't upset, was to be expected.

I finally was able to place an order from Motorola on 11/12 moments after orders went live. I was given an estimated delivery date of 12/2 which was later reduced to 12/1 via Motorola. FedEx later provided me a 11/26 delivery date once label was created.

I would like to note that the manufacturing facility missed their shipping deadline so my 11/25 delivery date was pushed back a day. I say this, so you folks understand that Motorola & Google has no control over screw ups made over sea in terms of shipping or the transition in between the process.

The products were available at this point, however, the shipping department missed their timeline.

With that being said, I never once called Motorola. Everything seemed to be in order and I'm a fairly patient individual.

I should be receiving my Nexus 6 CW 32GB tonight, if not early tomorrow morning as most units landed last night in Memphis and were released early this AM. This is an entire week earlier than originally estimated, so that is amazing.

I feel bad for the folks still waiting and being feed misinformation from GPS. I hope that you folks are somehow compensated and more than that of just a lame ass $10-25 coupon or shipping refund.

Clearly 64GB units were overlooked from the start and their was a major F up in that department. The lack of information from Google is pretty disappointing overall. They really need to get it together in terms of releases, but I don't see this changing anytime soon.
[Nexus 6  General] jj14:
Maybe they work in Alaska - and are in the long night winter periods? ;)
[Nexus 6  General] inick73376:
I have gotten to say this, I'm glad I got my Nexus 6 in Stores even if it's a 32Gb. (I wanted a 64Gb one like most people) but since I had JUMP! I traded in my S4 and only paid $67 for Taxes on my Nexus 6. I love this phone and I hope everyone else gets there soon! Luckily my T-Mobile store in the mall had gotten one in on Released Date and still had it Sunday haha. So in the end I got my device and only pay I think $24 a month for it :)
[Nexus 6  General] gtalum:
Sigh. So Google lied again. I'm not surprised, but I'm disappointed.

I'm examining my options now. This is almost enough to push me back to iOS and the iPhone 6+. :eek:
[Nexus 6  General] giper54:
I ordered cw 32 GB via Motorola with an estimated delivery date of 12/02. I got an email on Sunday that it would be delivered 11/26 fed ex.

Just checked fed ex and it is on the truck being delivered today. I am shocked since I live near Buffalo where we just got hit with 70+ inches of snow.
[Nexus 6  General] tmuka:
I got my shipping email from moto! was hoping to have it before the holiday weekend, but maybe i'll get some more quality family time this way :)

Ship (P/U) date :Tues 11/25/2014 9:20 am SHENZHEN, CN CN

Estimated delivery : Mon 12/01/2014 by 10:30 am GRAND RAPIDS, MI US
[Nexus 6  General] PewPewK:
Just got shipping notification for my 11/12 32 GB CW order. Seems to have left Hong Kong about 3 hours ago. Scheduled delivery is for the 1st, but I'm hopeful it'll be sooner than that.
[Nexus 6  General] markwebb:
Like you I had an 11/12 order with an estimated delivery of 12/2 and reduced to 12/1. I also received an 11/26 del date but now it says 12/1 again as FedEx indicates it was in HK at 5 AM EST this morning. I am surprised yours is already in Memphis and will probably receive tomorrow, despite the missing the 11/25 shipping deadline.. Sio, it looks like I have to wait for it after the long holiday weekend. :( Was hoping to have for the weekend.
[Nexus 6  General] inick73376:
I would just wait it out dude. It's is so worth the wait I tell you lol! My Mom has the 6 and my cousin has the 6+, My Nexus 6 owns them all haha
[Nexus 6  General] Repyh:
I'm starting to worry about my GPS order from 11/5 for a 32 gb blue with a 11/26 ship by date. Has anyone else in the same boat gotten theirs? I swear I am seeing people who ordered the same size/color AFTER me and they've already got phones.

Secondary question, should I call Google to complain or how do I get some free shipping and/or vouchers? :) or do I need to wait until it's straight up missed my ship by date?

I am so not a patient person.
[Nexus 6  General] Parvinder25:
Guys, as expected we have again been bullied. I am totally pissed right now... you guys can't imagine i had dreams last night that my nexus was shipped and i got notifications for it. Fk u G for playing with my dreams.

Seriously, this is not going anywhere. Enough of this crap and no point banging our heads with a bs customer support who have no clue what is happening and still makes false promises. Isn't there a way to escalate this issue to a higher level? Does anyone have a friend in Google who knows how things work with shipping and what bs is on-going?

I am thinking of writing a mail to Larry Page.
[Nexus 6  General] selayan:
When did you order? I had an estimated delivery of 11/26 and have yet to hear anything from FedEx. That's ridiculous that some have shipped while others are nowhere to be found.
[Nexus 6  General] giper54:
I made an error it is for the 32 GB cw. I ordered it on 11/05
[Nexus 6  General] selayan:
I was going to say no way anyone got their 64gb white yet with that delivery date. I'm positive they are out of stock of 64gb white models and keep feeding us lies about when it will ship. Just tell me we don't have it so I can be on my way. Moto keeps saying it's ready for export..so ship the damn package then.
[Nexus 6  General] Lesser Version:
Ordered 11/5 GPS- 12:35 pm 32GB M Blue. Ships from warehouse 11/26. Guess we will see, however this has been a terrible experience considering people ordered after me and already got their device. Must be the lottery system
[Nexus 6  General] gtalum:
I'm just mad. ;)
[Nexus 6  General] selayan:
I think its safe to say I'm not getting my device on or by 12/1. I'm not even going to bother contacting Motorola. I don't care how many accessories they offer me..they are useless if I don't have my phone.
[Nexus 6  General] Andromjb:
I'll be getting it today. It's at a sort facility that is only 45 minutes away, they'll deliver it to my requested hold location by lunch and I'll grab it after work unless I get antsy during my lunch hour LOL.

Sorry about your delay man, hang in there! I think the issue is the shipping department in Hong Kong is not meeting Motorola's shipping time lines and Motorola can't do much about it being on the other side of the continent.
[Nexus 6  General] drpancake:
HEY GUYS I GOT MY SHIPPING NOTIFICATION

But, I am not going to tell you exactly which model, what store I bought it from, or when I ordered it........

Don't forget to thank me for this useless information! :eek:
[Nexus 6  General] Andromjb:
This will be your only outcome with that decision...
[Nexus 6  General] In Desolation:
I finally received an email saying my phone has shipped. So much for an early delivery. Well I say that, but it did say that it should arrive on the 1st. One whole day early. Whoo****inhoo.
[Nexus 6  General] ohhdavid:
Gotta give us a model, store and original estimated delivery date! Some of us are dying here for any info.

Sent from my Nexus 5
[Nexus 6  General] biggiestuff:
scheduled for wednesday but it's at the Houston Facility as of 4:49am this morning. It's one step away from being out for delivery but it won't go. C'MON!! C'MON!! HAHAHAHA
[Nexus 6  General] In Desolation:
Sorry. I forgot. I ordered a 64GB Midnight Blue from the Motorola store. on 11/6. MAYBE I'll get lucky since I live in Memphis and they'll deliver it even earlier.
[Nexus 6  General] flyinggerbil:
What was your order # from Moto (last 4 digits)?
[Nexus 6  General] markwebb:
The ironic part is mine is on will call as well at FedEx and is only down the street from my office.
[Nexus 6  General] In Desolation:
3733.
[Nexus 6  General] giper54:
I got it.
[Nexus 6  General] selayan:
I dont think order number has anything to do with it. If it did mine would have been shipped out a while ago.
[Nexus 6  General] Andromjb:
Only true for 64GB models.
[Nexus 6  General] Skripka:
I went and vented a bit on the Motorola forums, ye of the whiskey-contest:

https://forums.motorola.com/posts/d8759b0109

At this point, there's not a whole lot left to lose.
[Nexus 6  General] flyinggerbil:
I have 3 open orders at the moment, 2 from T-mo and 1 from moto. All blue 64 gb.

1) T-Mo: #9656, non-jump, ordered 11/19 at 3:05 AM EST w/ standard ground shipping. Was supposed to be delivered 11/27 according to support now no delivery date. Status on T-mo changed to backordered as of 11/25 at 2:00:36 am

2) T-Mo: #0198, non-jump, ordered 11/24 at 8:05 AM EST w/ next day shipping. Shows backordered/pending shipping.

3) Moto: #2048, ordered 11/6 at 1:39 PM EST w/ standard ground shipping. Shows expected delivery date 12/2 and moto support says it's to ship today. So far no fedex #.

This has been such a cluster motherfunk from the beginning. I'm going to play white knight and keep the first to arrive phone and sell the other 2 for cost once they get here just so people don't have to go through the crap we've all been through so far.
[Nexus 6  General] Andromjb:
9:12 am	On FedEx vehicle for delivery

F me sideways, I requested a hold. Granted it isn't technically at the hold facility, hopefully the driver will be dropping it off from the sort location it just came out of.

Otherwise I will be hunting this guy down with a drone at some point today. :laugh:
[Nexus 6  General] unregistered825:
32gb mb

11/12 order from Moto, std shipping with expected delivery date of 12/2

11/25/2014 - Tuesday

8:09 am	On FedEx vehicle for delivery	SKOKIE, IL

8:02 am	At local FedEx facility	SKOKIE, IL

5:42 am	At destination sort facility	CHICAGO, IL

4:39 am	Departed FedEx location	MEMPHIS, TN

4:15 am	International shipment release - Import	MEMPHIS, TN

11/24/2014 - Monday

11:51 pm	International shipment release - Import	MEMPHIS, TN

10:38 pm	Arrived at FedEx location	MEMPHIS, TN

10:12 pm	In transit	CHEK LAP KOK HK

5:12 pm	In transit	LANTAU ISLAND HK
[Nexus 6  General] El Daddy:
This is good to see. It gives me hope that I may still get mine tomorrow even though I haven't got a shipping confirmation.
[Nexus 6  General] zemangt:
My 64gb CW has shipped from motorola with expected delivery by 12-1.
[Nexus 6  General] unregistered825:
FYI-

I did change the my delivery options so that it arrives at the local FedEx facility. I don't think this will impact delivery date and time, however.
[Nexus 6  General] stevexyz0:
Yeah looks like you're right. I guess the Anchorage thing was just a red herring -- they must have been planning to send it through Anchorage and later changed their minds.
[Nexus 6  General] selayan:
When did you receive that email?
[Nexus 6  General] daoist:
Ordered a 64gb Blue from store.motorola.com on 11/6. No sight of any changes to the order, so upon advice from another thread I chatted with tech support. Coloration mine:
[Nexus 6  General] Skripka:
Yea...don't believe a word of it until you get a tracking number.

Most of us in the whiskey contest have been told the same horse hockey several times.
[Nexus 6  General] selayan:
I'm sorry but the 26th is Thanksgiving. Nothing is being shipped that day. Maybe in China they will prepare to ship it and you may get a label or something.

But each time I contact them after my phone does not ship when they tell me it should have, they just add on to the ship date day and tell me the same thing. It's waiting to be shipped or exported.
[Nexus 6  General] daoist:
For sure there's shenanigans afoot.

Btw In the US thanksgiving is always on a thursday. This year that's the 27th.
[Nexus 6  General] Imacellist:
Are any play store orders shipping? Everyone lately reporting getting tracking has been from moto
[Nexus 6  General] selayan:
Yea I missed that. We are getting snow so I will be working from home and I'm off both days after that. Getting my short week confused.

I'm not even bothering to ask why mine did not ship like they told me on the 24th.
[Nexus 6  General] x5-rwk:
I ordered the same phone on the same day, if you don't mind I'd like to ask a couple questions. What time did you order your Nexus 6, what was your shipping option and what was the last 4 digits of your order number?

Thanks
[Nexus 6  General] zemangt:
8:17 am est today. I ordered my nexus 6 on 11-6. Order #...491.
[Nexus 6  General] silentkry:
sadly nope.
[Nexus 6  General] Andromjb:
NOOOOO...

10:47 am	Delivery exception

Customer not available or business closed

I requested a hold. This better be on it's way to my requested hold location...

:mad:
[Nexus 6  General] selayan:
Yea just tell them to hold it so you can go pick it up. What's up with fedex delivering so early lol.
[Nexus 6  General] Planters76:
I ordered the N6 on motorola.com on 11/12 and I got a email this morning saying it was ship
[Nexus 6  General] vandizzam:
What did you order? [emoji35]
[Nexus 6  General] Planters76:
Midnight Blue 32gb, I wanted the 64 but it wasn't available. My est delivery on my order and shipping is 12/2
[Nexus 6  General] halon17:
You have a good chance of receiving it tomorrow.
[Nexus 6  General] Planters76:
That would be nice to have it on Thanksgiving.
[Nexus 6  General] Andromjb:
Whew, 10 minute phone call. Will be at hold location by 1 PM. :good:
[Nexus 6  General] Imacellist:
I just did my morning call to google. Seems to be part of my daily routine now. According to this person, it has left the warehouse and it being transferred to their couriers. I ordered the 64GB CW model. Like everyone has said, I take this with a grain of salt, but I'm just trying to press for as much info as possible. When she said I should receive shipping info today I gave her the whole, "well I've been told this every freaking day" deal. I also pressed for some sort of discount besides shipping. When I did, she instead transferred me to the shipping department again (great job guys). For those that are doing the same as I am here is what she told me. Again, take it at face value, but I do believe I got some newer info.

First off if you have a rep looking into this for you, new reps can't see everything that the other has done. So you might be better to wait for your rep to respond. With that in mind, she did say it has been escalated to "product specialists" and they are aware that there is an issue with shipping orders. Apparently there were about 100 orders that were supposed to ship on 11/21 that did not. That is the new bit of info that I haven't heard yet. Every inquiry I've made has been met with "we cannot discuss other customers orders blah blah" but at least this person actually acknowledged there is a large issue. My rep apparently will be in soon, and the lady I spoke with told me she would contact her and ask her to update me, so if I get any new information I will let you know. The lady I spoke to also said that the backed up orders were supposed to go out yesterday and today, so we might be seeing shipping info soon. Let's hope it is legit.
[Nexus 6  General] intekmdma:
How accurate is FedEx? ETA of 12/1

(i'm in the same boat)
[Nexus 6  General] biggiestuff:
It's delivered!! but no one in the mailroom. where are you guys?!
[Nexus 6  General] JermaNoiD:
You can't just say "It's delivered!" in a room full of google play orders. IT's like saying "Bomb" on an airplane.
[Nexus 6  General] Andromjb:
Most everything being delivered right now are orders from Motorola.
[Nexus 6  General] Planters76:
I believe they are more accurate then UPS. Here is the holiday schedule for FedEx

http://www.fedex.com/us/service-guide/holiday-schedule.html
[Nexus 6  General] banzaiwolfe:
Every time I get an email I hope it's from Google saying my phone shipped.

Google Play Store

64GB Midnight Blue

Ordered Nov 12 12:06:24PM CST
[Nexus 6  General] laur3n.newm4n:
Did anyone else get an ordered placed on November 19th? I ordered a 32GB Midnight Blue from the Google Play store. Estimated date to leave the warehouse is December 3.
[Nexus 6  General] biggiestuff:
I suffered as much as these guys in there to but seeing others getting theirs delivered inched me ever closer to hope. I'm hoping with each delivery it gets better. OR someone will curse at me hahaha.