yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] lilman355:
Right when I actually need my phone to come in on its previous delivery date of 12/01 it's now 12/02. After being told it would most likely be 11/29. Ugh so annoying. Albeit I ordered on the 25th. Much later than most of you on here but still. My phone is dying and its getting frustrating.
[Nexus 6  General] Jumbie:
I don't even know why I bothered but I chatted with Google again about my order still showing "leaves warehouse by 11/26". I was annoyed that the previous rep told me "she'd email me for sure by the end of the day with an update so I'd have a direct contact with her". This rep insisted that the order has shipped but the order status just didn't update. Stated I should be getting my phone between Dec 2-4.

I'm not holding my breath on that. My opinion is he just told me that to get rid of me. I guess I'll see what happens.
[Nexus 6  General] low.humidity:
i'm guessing google charge your card while you wait and not at the point it is ready to ship.
[Nexus 6  General] elpmet27:
Mine arrived one day early. The shipping date remained 11/26 even when I picked up the phone the afternoon of the 25th...
[Nexus 6  General] low.humidity:
i think they have to make one delivery attempt before the customer can change the instructions.
[Nexus 6  General] s10shane:
I haven't even got a delivery date yet, It still shows back ordered. lol I ordered mine on t-mobiles website using jump on 11/19/2014 at 10:55:30 AM Pacific Time. I ordered the Nexus 6 64GB Blue.
[Nexus 6  General] blkbeltkid17:
I was not expecting to see mine so soon. She arrived on Friday, I ordered from a tmo store. She is now rooted and unlocked and purring along
[Nexus 6  General] bleuiko:
Hey All! White 32GB is available in Google Play! Oops wrong thread... but um, mine isn't shipping until 12/17! Both the Midnight Blue that I order on Black Friday and the White that I ordered just now! Both 32GB... I'm still deciding on color. :D
[Nexus 6  General] selayan:
Those of us that had dates of 11/26 got our device shipped this Saturday. Mine also says on FedEx it missed the cutoff but it left China last night. Hope yours is in the next shipping batch.
[Nexus 6  General] Skripka:
BTW kids, one thing I found out over the weekend is that the version of Better Battery Stats on Play doesn't like Lollipop...however there's already a compatible version here on XDA to use in the interim
[Nexus 6  General] drpancake:
Has anyone been able to find out Moto 64gb CW on FlightAware?
[Nexus 6  General] agbguy:
System glitch

so for all of us who had an order for 11/26 that has dropped into limbo, the official line im getting is that there was a software glitch and our orders are stuck.

" We spoke tonight about your Nexus 6 order not shipping out on time. I'm working to get you answers and I've double checked that your order number has been escalated up and is being reviewed. Our specialists are working to get the system error corrected to get your order out to you as soon as possible. However, currently I don't have an estimated time frame of when that will be. "

"In regards to your question, we haven't been informed of any exact details, just that it's a system error and or glitch, which is being worked on. I'm in hopes that it will be resolved sooner than later. As far as any additional compensation, I'm still looking into that and won't have an official answer for 1 -2 business days, but I am looking into what can be done. I only have the authorization to issue a shipping refund."

Ive got a horrible feeling its never going to get anywhere after calling 2 times a day every day since Thursday morning. The worst part is no one over there seems to care or to be able to let me know what happening. Apparently the way the shipping dept communicates with the warehouse is via a shared spreadsheet (hello 2005!) and there is no direct communication anywhere. Google's device ordering process is held together with gum and sticky tape....
[Nexus 6  General] Imacellist:
Not looking promising. No status change yet and just got a text update from ups stating it is scheduled for delivery tomorrow. Seriously guys? It is just gonna sit for a day? Thanks for nothing.
[Nexus 6  General] selayan:
Mine is now in HK. FedEx usually changes status every night around 10-11pm est for me.
[Nexus 6  General] mm2kay:
This is the response they gave me

Edit: we should start a thread on google play orders of 11/26 To consolidate all the canned responses.

Thank you for reaching back out to us about your order. We are still looking into the issue you have reported. I assure you we will be refunding your shipping cost, due to the inconvenience you have encountered. We will keep you updated as soon as we receive more up to date information from our shipper. This process can sometimes take 1-2 business days to get results and with it being the holiday season sometimes it takes a little longer than normal. For this I do apologize. I will reach back out to you as soon as I know more information about the status of your order.

Thanks,

Jamie

The Google Support Team
[Nexus 6  General] laur3n.newm4n:
:| I ordered that day too. No shipping updates for me yet. Womp womp.
[Nexus 6  General] :
I got the same email. However, mine left for another facility today at 05:22am, most likely Pacheco which 15 minutes from them, and that's my last point before delivery. I'll relax after 7:30 because that's usually the cut off point for the truck.
[Nexus 6  General] Imacellist:
I'm not hopeful since mine got to the last sort facility Friday. Man the entire process of getting this device has been frustrating. And ups customer service is nonexistent. Oh well I guess I'll see it tomorrow
[Nexus 6  General] agbguy:
Is yours from customer service or the so called "shipping dept" there is no communication between those two depts either and you cant speak to anyone above a 2nd tier support rep in the shipping dept. Seriously id have more luck emailing a black hole and hoping for any kind of information.
[Nexus 6  General] Imacellist:
Out for delivery!
[Nexus 6  General] jbaysingar:
Another day past my 11/26 "ship date" with no shipping notice, and no genuine explanation from Google. :mad:
[Nexus 6  General] :
Lucky... I think mine is actually for tomorrow. Have fun with it today!
[Nexus 6  General] ohhdavid:
So my 64GB CW ordered on 11/6 with original delivery date of 11/26 is in the air on it's way to Memphis! It still says 12/3 delivery but I can't imagine it not getting here on 12/2. My TMO nano SIM is ready to go, now just the wait.
[Nexus 6  General] agbguy:
Welcome to the club of the forgotten...

As a side note does anyone have GPS order with a shipping date after 11/26? what date do those still show, can you let us know if it ships on that date?
[Nexus 6  General] dfenser:
I am one of those with a GPS 11/12 order ("leaves warehouse 11/26") that fell into the abyss. I contacted Google support for the first time today since I'm a generally patient person who doesn't enjoy piling on low level support when it won't change anything. They said they're investigating and will refund my shipping. Now, if I don't get any updates for the rest of the week my patience will start to run thin. ;)
[Nexus 6  General] Imacellist:
Ah that stinks. Hope you get a surprise later today :)
[Nexus 6  General] polke45:
Same here for Midnight Blue 64GB scheduled for 11/26. They said they will email me back. I would be piss if I don't get my device before mid-Dec
[Nexus 6  General] dfenser:
Yeah, that's the same model I ordered.
[Nexus 6  General] ohnuhuh:
I'm also still waiting for my 64GB Midnight Blue that was scheduled for 11/26
[Nexus 6  General] Ballastatuz:
I have to investigations going on with no updates.
[Nexus 6  General] Hand76:
I have a 64GB midnight blue scheduled to ship by dec 3rd. Starting to get worried because of these 11/26 that have yet to ship.
[Nexus 6  General] Ballastatuz:
Yup mine hasnt shipped im 26 ship by date with no love from google.
[Nexus 6  General] agbguy:
Please let us know if yours does actually ship, fingers crossed for you!
[Nexus 6  General] Dusty Rhodes:
My 64GBW is coming home! C'mon!

https://flightaware.com/live/flight/FDX5982/history/20141201/1415Z/VHHH/KMEM
[Nexus 6  General] Dusty Rhodes:
They won't be off of the plane and checked in until after 11p EST. They'll hopefully be at your local FedEx tomorrow. For me I'm hoping they'll be on a plane to Dulles by 1-2am and checked in at my local facility by 8-9 in the morning.
[Nexus 6  General] selayan:
Mine is probably on that flight too. Last updated FedEx tracking says that it's in transit leaving some island in HK.
[Nexus 6  General] Skripka:
That would be sweet if so...have a few hundred miles between Memphis and here...and tomorrow's an easy day to skip out from werk for a bit and babysit my doorstep for FedEx...as opposed to Wednesday.

Same here
[Nexus 6  General] selayan:
I need to know where it will be tomorrow. I can work from home Wednesday easily if I know ahead of time. Otherwise if it arrives tomorrow I may miss it. My gf will probably be asleep and not get it for me.
[Nexus 6  General] Skripka:
Time for a new GF then with better priorities.
[Nexus 6  General] selayan:
I'm all the way in east coast so it should be here Wednesday. If I see that it made it to the shipping facility tonite in my home town then I can safely say it will arrive tomorrow. Otherwise it's best to say Wednesday because status only updates once around 1030 or 11 pm est.
[Nexus 6  General] Dusty Rhodes:
Whatever day it gets here is the day I'm staying home.

I'm going to be standing in my living room staring at my front door, like...
[Nexus 6  General] Ballastatuz:
Google told me that their quanity is low. That they hace no idea why missed shipping dates though.
[Nexus 6  General] rufflez2010:
Crap, me too... I had the charge on my bank last week... this week its gone. :(
[Nexus 6  General] ohhdavid:
If it arrives on the inbound flight to Memphis on time (at 10:30pm) it should have no problem making it to the 4am flight to Philadelphia which will have it delivered to my office tomorrow morning! Maybe they just give it an extra day to account for possible delays? Unless for some reason it just sits in Memphis for an extra day, it should be here Tuesday for me.
[Nexus 6  General] ccoulterjg1:
I'm still waiting for any word from my 11/12 64GB White order from Moto. Getting kind of nervous. They've had my money for 3 weeks now. Still no shipping confirmation.
[Nexus 6  General] ohhdavid:
I am just getting my 64GB CW ordered on 11/06 shipped to me now and I was in the second wave. I imagine yours might ship out mid-week. Sign up for Fedex Delivery Manager and it will let you know as soon as a label is created for your address.
[Nexus 6  General] laur3n.newm4n:
Yes, it showed up as a hold on my account last week, but has since fallen off. They don't actually charge the payment method until it ships. I'm not concerned yet, as my order says BY the 3rd, so they still have time.
[Nexus 6  General] Castanoff:
Same here.
[Nexus 6  General] nyijedi:
Same exact situation here. I've had trouble keeping up with this thread, especially with the mix of GP order statuses and Moto order statuses - are we in the minority in this situation? This is really frustrating.
[Nexus 6  General] Dusty Rhodes:
I'm not trying to make anyone anxious or anything.

I just wanted to let you guys know that the flight has passed its half way point...

This thing is like a Santa tracker for kids on Christmas eve.
[Nexus 6  General] drpancake:
SUCH EXCITMENT!!! OMG
[Nexus 6  General] Brazooka:
My Nexus 6 was delivered today.

32Gb MB from GPS (purchased on 11/16 with 11/26 shipping date).

The device is amazing. I'm loving it so far.

I hope you guys get yours soon too!
[Nexus 6  General] selayan:
How do you know it's the correct flight?
[Nexus 6  General] nam3less:
^ It's the only Fedex flight from Hong Kong, aka Lantau Island where HKG is.
[Nexus 6  General] jbaysingar:
Me too. 11/12 64 Blue order with an 11/26 "ship date." Google support emailed me today just to tell me they had no new information. :confused: They say they're still "investigating" why it hasn't shipped. :mad:

When several people's orders are days past their scheduled ship date, and you tell them that you "don't know why," you're either lying or incompetent. Either way, it doesn't bode well for the customer.
[Nexus 6  General] banzaiwolfe:
I gave up on it last night and ordered a 32GB from Sprint with my upgrade. Just got a notification from UPS My Choice that the Sprint order is coming tomorrow.
[Nexus 6  General] Fadakar:
So glad I'm not the only one tracking the flight like a fiend. I even have an alarm set for the estimated landing time, on the off-chance I'm not already watching it then.
[Nexus 6  General] nyijedi:
I just chatted with a "shipping specialist" from Google support again. According to the rep I spoke with, he said that Google has sent my phone (11/12 order, 11/26 estimated ship date) to UPS, and that the hangup is somewhere with UPS. I was told that they escalated the issue to UPS and are waiting to hear back from them.
[Nexus 6  General] SGT:
Just got the phone today! 1 day earlier than expected. Did not have to sign via UPS.

I must say, the cloud white isn't very white. Very bland finish on it, although I'm not complaining.
[Nexus 6  General] royfripple:
I've been out of touch over the holiday weekend but I got my CW 64gb from GPS today. It was scheduled to be delivered to my house Friday but I was out of town through today. I paid $5 to have the delivery rescheduled to where I was going to be. Is that sad? ;)
[Nexus 6  General] jbaysingar:
We've all heard the same story.

I don't know why they keep telling people this. Google does not send individual devices to UPS to ship, nor does UPS pick up orders from a (nonexistent) Google warehouse. Google contracts order fulfillment to UPS, and the Play Store inventory is warehoused by UPS at their international hub in Kentucky. Google simply sends the order details to UPS who packs and ships them from inventory they already have on site.

Not to say UPS isn't the one at fault for the delay (actually, it's very likely given the order fulfillment is entirely in their hands), but Google has not already packaged "your" phone specifically, and sent it to UPS who then lost it.
[Nexus 6  General] resynx:
Just got off the phone with Motorola. Apparently, and to no surprise, they have no idea when my phone, which was expected to be delivered tomorrow, is going to ship. Basically I was told to just sit and wait for an email to arrive whenever the phone actually ships, and who knows when that could be..
[Nexus 6  General] Skripka:
Motorola CS is only about 1/2 a step less worthless than a bucket of sand in the Sahara desert.

All of us have had the same experience. Par for the course sadly. Definitely not buying a Moto or Lenovo product direct ever again.
[Nexus 6  General] low.humidity:
i think ups just handles the shipping and a company known as moduslink handles the logistics surrounding the order fulfillment. goggle takes orders and hands them off to moduslink which packages the order and hands off to ups/fedex which gathers the orders and delivers them to the customers.
[Nexus 6  General] selayan:
Yeah they said that last week about mine but it shipped this Saturday. Yours hopefully should ship this week. Mine also had a 26th delivery date then it got moved to Dec 1.
[Nexus 6  General] wtherrell:
I thought so, too. Then I discovered that they sometimes go through Anchorage, Alaska. That's the way mine came in.

---------- Post added at 07:30 PM ---------- Previous post was at 07:25 PM ----------

I think you're going to like this thing! Was @ vzw store today trying to get some minutes to use from Canada (unsuccessful) & all the reps wanted to see it. Quite the curiosity among them, and a hit with them.
[Nexus 6  General] ignatiusXIX:
Yes-- there have been two routes they have been taking. I have yet to figure out if there is any reasoning to it. Seems like both GPS and Moto orders have taken each route, but I could be mistaken. Seemed like a vast majority have been arriving on that direct VHH-MEM flight with (Moto ordered/fedex) shipping notices arriving in email inboxes over night before its 10am departure. Then after arrival, I see all the GPS shipping notices popping up on here as UPS begins getting their hands on the devices. Of course, I haven't spent every waking hour monitoring this thread and have had a hard time keeping a mental list of whos-who and who ordered what from where hahaha. I could be way off with ALL of these assumptions.
[Nexus 6  General] jbaysingar:
Where did you get your info about Moduslink? I'm not saying they don't, I'm just genuinely curious, as I hadn't seen that before. Anything info I've seen has stated that UPS Supply Chain Solutions handles Play Store inventory warehousing and order fulfillment, and all the UPS orders so far have originated from Louisville, KY where the UPS Worldport hub, and a UPS Supply Chain Solutions warehouse are located. The nearest Moduslink warehouse I can find is in Nashville, TN, and no orders have originated from Nashville.

Again, just trying to get the facts straight. I don't want to continue claiming that UPS-SCS is handling the order fulfillment if it's not true.
[Nexus 6  General] ekerbuddyeker:
Has exactly the same.bullsh## from Motorola today. Unreal.
[Nexus 6  General] royfripple:
I can confirm that my GPS Nexus 6 was handled/shipped out by UPS-SCS.
[Nexus 6  General] Imacellist:
Delivered! But not without issues. Stupid UPS delivered to the wrong house! Thank you SMS alerts because that is the only way I caught it. Ran around, flagged down the driver, he figured out where he actually delivered it and boom got it.
[Nexus 6  General] resynx:
It's ridiculous that the company that makes and ships (to some extent, sending it to FedEx) the phone is telling customers that they have no idea what's going on. I find that kind of response unacceptable. Being the producers of the phone, they know damn well what's going on and need to give a real response. Paying for something that you have no idea when you will actually receive is messed up, and it's worse when we all have ETA's and those are passed without any sort of explanation.
[Nexus 6  General] ignatiusXIX:
Holy crap... :eek: That came out of completely nowhere:

Moto order 11/12 32CW

est del 12/9

LABEL JUST CREATED WITH FEDEX!!!

EDIT: EST DEL IS NOW 12/4!!!
[Nexus 6  General] CubbyCarson:
Motorola 32GB MB fedex label created and estimated for Thursday 12/4! Ordered 11/12 and was estimated for 12/9.
[Nexus 6  General] Ballastatuz:
Nothing yet. Hoping for something tonight. Motorola gave me my discount for the x but it would be a waste getting it lol.
[Nexus 6  General] selayan:
Well I won't be home when mine arrives Wednesday. Have an important meeting at work. Here's hoping my gf is around when the delivery comes.
[Nexus 6  General] Ballastatuz:
I can't believe i'm in the final two lol
[Nexus 6  General] ferdeenand:
Same date, same model, still nothing on my end.... perhaps I might get a notice tonight, but I'm not holding my breath :( Still says 12/9 on Moto.
[Nexus 6  General] selayan:
You and the other person's nexus 6 will probably ship at the same time since that's what happened to the last batch that shipped this Saturday.
[Nexus 6  General] ferdeenand:
I can't believe it's just the two of us, and you ordered two weeks before me :( As of now, all those who ordered with me are getting labels and I have nothing. I think we're gonna drag this out. :p
[Nexus 6  General] ignatiusXIX:
Be strong-- its a tough wait, no doubt. For what its worth, Moto still shows mine as est del of 12/9 as well.
[Nexus 6  General] ferdeenand:
I doubt it... he's a 64 GPS 11/26 and I'm a 32 Moto 12/9. I'd like mine to ship with the rest of the 12/9 Moto 32s.

---------- Post added at 09:47 PM ---------- Previous post was at 09:43 PM ----------

I'm actually much less anxious this year than I was with the N4 and N5. Both of those times I was replacing a broken phone, this time my N5 is still in great condition :)
[Nexus 6  General] Ballastatuz:
Watch when you get yours before i get mine lol.
[Nexus 6  General] ferdeenand:
You should get a bottle of Jim to go with the Jack if you win.
[Nexus 6  General] ignatiusXIX:
Speak for yourself! hahaha. I'm still rockin' a day one galaxy nexus. Its been a great device that served its purpose up until last winter. Its been a steep decline since then. I'm patient, and have remained so for the most part. But in all honesty, my N6 cannot come soon enough
[Nexus 6  General] ferdeenand:
It appears that "soon" for us is not arriving on this shipment. :(
[Nexus 6  General] Ballastatuz:
Yup and talking to google reps does nothing lol.

My nexus 4 is waiting for it's replacement to arrive, so it can retire.
[Nexus 6  General] kremer4:
Ordered 11/6 est delivery of 12/2 and still nothing. Ordered from Motrola. 64gb blue
[Nexus 6  General] agbguy:
Another update, call me jaded but ill believe it when it happens. Still no hint of an explanation though.....

"I have a bit of good news. I just checked our system and it looks like your package has been sent to our courier. What that means is that it should be shipping out within 24 hours. I want to double check that this is in fact happening by looking at the system tomorrow but based on the info I have it seems we are getting close to the end of the tunnel.

I will be sending you an email tomorrow to see if in fact it shipped"
[Nexus 6  General] jordanl17:
I just ordered a 32 blue GPS today, 12/1. All I see is Leaves Warehouse in 2-3 Weeks.

When will I get an estimated ship date?!

Never mind, I see a ship date of 12/17.

Hope to get it sooner!
[Nexus 6  General] Zer0_Cool:
I'm in the same exact boat here. I've had my gnex since day one as well, but I'm more than ready for my n6 to arrive. I ordered a CW 32gig from moto on 11/12 with an eta of 12/9, no expedited shipping email for me :crying:
[Nexus 6  General] ignatiusXIX:
Well think of it in this light: You've only heard from two of us with shipping labels created tonight. Its pretty unlikely that we will be the only ones with phones on that Boeing. Maybe not all of you waiting patiently (or justifiably impatiently) will receive labels overnight, but that next plane from VHH to MEM doesn't leave until roughly 10am CST. I'm thinking my label was one of the first created for this shipment and there will be more released throughout the night-- think of how many mornings we've all logged into this thread to find a slew of "My label was created!" and "My package just shipped!" comments. I'm expecting more of the same tomorrow morning. I'm hoping the best for everyone who has order dates near my own or even earlier. This has been a wild release to say the least. And those of you who's ship date has passed with no update from the powers that be, have every right in the world to be pretty upset.
[Nexus 6  General] Dusty Rhodes:
Any minute now!

My body is READY.

11/06 - 64GBCW from Motorola

Original delivery date: 11/26 then 11/25... tracking email on 11/30 announcing 12/05 delivery. Finally it's almost here.

UPDATE: Touchdown occured at 10:28pm CST.
[Nexus 6  General] Ballastatuz:
yup nothing yet.
[Nexus 6  General] nsuviolin2005:
In the same boat. I ordered mine through T-Mobile JUMP on 11/22 and still backordered over a week later. My nearby T-Mobile store even still hasn't gotten any Nexus phones (not even a display unit -- there's an empty dock on the wall where it's supposed to be). It's a good thing that I'm actually happy with my current phone and this was purely a luxury upgrade, otherwise I'd be incredibly antsy over this by now.

This whole release has been a major cluster****. -_-
[Nexus 6  General] M.Noury:
Finally I received the tracking number from GPS.

Order placed on 11/12 64 GB MB