yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] jbaysingar:
It's possible some of the 11/26 GPS orders with ground shipping might make it out the door today, as they seem to process those around 8-9 PM EST, but I'm not holding out hope that those of us, like me, who have overnight shipping will get our orders sent out today, since they've been processing those after 12 am. With Thanksgiving tomorrow, I doubt anyone will be there tonight at midnight.

Oh well. -- shipping refund, at least.
[Nexus 6  General] gtalum:
UPS night shift will work tonight as normal. People are overnighting stuff today and will expect it to arrive on Friday.
[Nexus 6  General] Brazooka:
32Gb MB, 11/16 GPS order. Shipping date is 11/26.

I do hope you're right...
[Nexus 6  General] royfripple:
For those of you that have had your phone shipped and Google had said they would refund the shipping charge: did that charge come off of the full amount charged to your payment or was it a separate credit back on to your method of payment after the initial charge?

I haven't contacted them again yet as the charge is still listed as pending.
[Nexus 6  General] SGT:
Last night I finally received my tracking number for my 64gb CW which I ordered on 11/5. As of this AM, expected delivery date is 12/2.

Lenexa, KS, United States	11/26/2014	11:40 A.M.	Arrival Scan

Earth City, MO, United States	11/26/2014	7:10 A.M.	Departure Scan

11/26/2014	3:11 A.M.	Arrival Scan

Louisville, KY, United States	11/25/2014	11:28 P.M.	Departure Scan

11/25/2014	6:34 P.M.	Origin Scan

United States	11/25/2014	11:29 P.M.	Order Processed: Ready for UPS

Shipped/Billed On:11/25/2014

Type:Package

Weight:1.40 lbs

Scheduled Delivery:

Tuesday, 12/02/2014, By End of Day

Last Location:

Arrived - Lenexa, KS, United States, Wednesday, 11/26/2014

Ordered through GPS on 11/5

Standard shipping charge of $9.99

Refund given today.

Status

Partially refunded

Nov 25 » You were refunded $9.99.

Reason: Customer request to cancel

Nov 25 » Transaction posted for $748.13.

GOOGLE *Devices will appear on your billing statement.

Nov 25 » Your purchase was shipped.
[Nexus 6  General] selayan:
Damn so those that were able to magically get a white one on Google are getting it and those who were able to get the same phone on Motorola are wondering where their stock is lol.
[Nexus 6  General] Zero Night:
Should I just buy a Nexus 6 directly from Sprint?
[Nexus 6  General] nam3less:
Heard a delivery truck. Rush to the window. UPS. FFFUUUUU
[Nexus 6  General] Skripka:
If you want a phone to use and not an IOU....then yes.
[Nexus 6  General] Imacellist:
Google refunded my shipping and also gave me a $10 play store credit. Anyone else get the credit? If not, ask for it
[Nexus 6  General] leafs44:
when was your shipping date?
[Nexus 6  General] tsy87:
My shipping was refunded but I did not get any play credit... bleh, oh well.
[Nexus 6  General] jj14:
You'll get a $50 Google Play credit if you purchase it from Sprint from 11/28 to 12/1

http://www.androidpolice.com/2014/1...ll-sprint-nexus-6-purchases-from-1128-to-121/
[Nexus 6  General] Imacellist:
Ya I complained enough I think. Worth calling in and asking for it.
[Nexus 6  General] El Daddy:
Did any of you guys who ordered from Moto with a delivery date of today, contact them?
[Nexus 6  General] Skripka:
Nope, I'm debating contacting them or saying hell with it.

I'm also thinking of asking the local Sprint store if they can call in 64GB blues, and how long it would take, and if they are SIM locked if purchased outright.
[Nexus 6  General] ohhdavid:
All AT&T sold devices will be sim locked. If you have paid it off (or paid in full) they would likely unlock it for you. However, they wont sell you one if you do not have an AT&T account.
[Nexus 6  General] selayan:
Att models are sim locked. Not sure about Sprint and if you can order out right then cancel? I want to keep Verizon unlimited so I can't go through Sprint. I also don't want blue from t mobile because I heard in store they make you buy a prepaid non refundable minute card. But I'm guessing online it's different.

Don't bother contacting them. Tomorrow I'll probably get a Motorola email saying it's delayed until the next week. I'm curious to what they say when I call them on 12/1 as that's what they keep saying I'll have my device by.
[Nexus 6  General] Saschwatch:
Literally just got the tracking number for my 11/12 order that was due to ship on 11/26... 32GB MB Play store.
[Nexus 6  General] xeharo:
Just received tracking info from UPS.

Ordered 11/12 from GPS, due to leave by 11/26 with a 32GB MB
[Nexus 6  General] leafs44:
What kind of shipping did you choose?
[Nexus 6  General] Ballastatuz:
That's good, nothing yet for me lol.
[Nexus 6  General] Saschwatch:
Just the standard shipping, I was too excited to think about it.
[Nexus 6  General] tech338:
N6

Just got a UPS tracking number for my 16GB MB ordered 11/12 standard shipping.

Tech338

Dream<N1<Nexus S<GNex<N4<N5...
[Nexus 6  General] Skripka:
Well !@# $(*&^$ !@&*^()$ !@#(*&^!

Thanks for saving me the air in my lungs. :)
[Nexus 6  General] ppcdillo:
Just got tracking number and ship notification from GPS. MB 32GB ordered 11/5. Just did normal ground shipping so I don't expect to see it till next week some time..
[Nexus 6  General] leafs44:
makes sense. i did 2 day shipping, so i'm expecting that and overnight are gonna ship later tonight (hopefully)
[Nexus 6  General] Ballastatuz:
Sounds like no nexus for me today.

Google	3:00 PM

Hi! You have questions, Marcus B has answers! At the end, we'll link you to a survey to get your feedback. Happy chatting!

This chat is no longer off the record

Marcus B	3:00 PM

Hello.

Thanks for getting in touch with Google Joseph. My name is Marcus.

me	3:00 PM

Hey Marcus

Marcus B	3:00 PM

How are you doing today?

me	3:01 PM

I'm doing well how are you?

Marcus B	3:01 PM

I am well. Thanks for asking. So you are looking into your order?

me	3:01 PM

YEs I am interested

Marcus B	3:03 PM

I will be happy to look that up for you!

So I do see your order and it looks like everything is as is should be as far as waiting for the stock to fill the order. I don't have an estimate on the timing of the delivery though.

I know that they are working hard to fill all orders.

me	3:04 PM

So that means it will miss the ship date?

Thanks for not lying to me.

Marcus B	3:04 PM

I wish I had an exact time or day for you.

If I had the information, trust me, I would tell you.

me	3:05 PM

Well it sounds like it won't ship today, So will you refund my shipping then?

Marcus B	3:06 PM

I can refund your shipping. Yes.

If you see any discrepancy at all in the order, you can respond to my follow up email I will send to you soon.

me	3:06 PM

Ok thank you.
[Nexus 6  General] pinoyflayv:
Just got my ups tracking from GPS. 64Gb CW ordered 11/12 warehouse release 11/26. Thanks Google! Stoked!
[Nexus 6  General] Fixaflat:
12/9 Delivery... We're almost there boys. It's almost our time.
[Nexus 6  General] Skripka:
I am not. What is this "we" stuff? From an online chat just now:

Laurie: Hi, my name is Laurie. How may I help you?

Marc: I want to see if there's any kind of update on the status of my order

Laurie: Hi Marc!

Laurie: I apologize for the inconvenience no worries, let me try my best to help you out.

Marc: order XXXXXXX

Laurie: Hang on please.

Laurie: Marc, as of the moment it is not picked yet.

Marc: What does that actually mean?

Marc: The inventory is there, it is just sitting on a shelf...or the inventory doesn't exist?

Marc: Or something in between?

Laurie: It is ordered properly. However, due to the high volume of order we are still coping with our deliveries.

Marc: My problem is that I'm one of several folks who's orders seem to have been completely bypassed. Orders 1000s further down the order #s have already been delivered, indeed people who ordered from Motorola weeks later have been delivered already

Marc: Is there any kind of timeframe for when this might ship?

Laurie: It would be 10 business days. I assure you that this order number is on our system.

Marc: I know it is in your system...my problem is 10 days puts me at my limit to file a non-delivery claim with my charge card or otherwise do a chargeback

Marc: If it weren't for this phone not being aavailable unlocked carrier free anywhere else I would probably have done one or the other of those options already

Marc: I'm one of at least half a dozen other pre-orders from around the same time caught in the same pre-order hell of nothing happening:

Marc: Sorry...wrong copy/paste. See: https://docs.google.com/spreadsheets/d/1oLs6qldvalvZWnnOfYJtegKHbDYrKAg1v3CD7nHL9rw/edit?usp=sharing

Marc: On XDA we're actually holding a whiskey betting pool over if/when our orders will get filled

Marc: And at this point...I been told by other Motorola CS reps that my order was either in a loading dock or already on a plane or waiting for FedEx pickup in a loading dock 3 times now

Marc: And my experience is typical of everyone on that above list

Laurie: Marc, I really understand.

Laurie: With all honesty, the only documentation here says, the order is on process.

Laurie: I know it is very vague, the only definite information I could give you is it is ordered properly and it may take 10 business days for the delivery.

Marc: Is there any info you have on when/if the device will be available carrier-free on Amazon?

Laurie: We don't have information about the matter.

Marc: All right thanks

You have disconnected.
[Nexus 6  General] success2be:
Yes, totally useless. Online order status says not shipped and has estimate of today delivery still. No package at all in FedEx delivery manager.

They won't escalate issue until after today, but I doubt they'll be working tomorrow.
[Nexus 6  General] mzimand:
My story takes the cake. (I am in Los Angeles and phone s at the Marina del Rey Station)

My phone is one mile from my house at FedEx and has been their since 7am this morning and I cannot get it because is is "in a container" and will not be unpacked until Monday 12/1.

I stayed home from work to pick it up and now I cannot get it until Monday. Needless to say I am pissed off.

I ended up driving over to the Fedx that has my phone and was told that they did have it but it is in a container that they cannot open yet. WTF.'

The Fedx lady told my to call in and put it on hold(which I did via the website). That was 3 hours ago. I am hoping I can get it on Friday at least..

Has anybody ever heard of this?

If anybody knows how to get them to open a container please let me know.
[Nexus 6  General] cornelious2:
Send my received note in, I'll just say white is worth the wait, looks more premium than the blue.
[Nexus 6  General] selayan:
That's what moto told me. That the order is processed and open. That they basically do not have stock. They never told me 10 days for delivery because most once shipped will be available in 2-3 days.

So I can say that by 12/1 we wont have anything.
[Nexus 6  General] Skripka:
It had better be. Motorola's last delivery estimate from CS chat puts me not getting a Nexus until a 2 weeks before XMas. If Worst Buy or Amazon opens unlocked porders, I'm issuing a chargeback and fail-to-deliver notice in a heartbeat.
[Nexus 6  General] El Daddy:
It wouldn't have been so bad if when one of the 3 times I have contacted them they said something like, "We oversold and there will be a delay on your order. We'll try to get your order fulfilled as soon as possible." I would have been bummed, but at least I would have known what is going on. Even if I would have gotten a delayed email like some others got, I would be OK with it.

Instead, I kept being told it had already shipped and I will get a shipping email soon.

That is just poor customer service. Instead of being transparent, they strung us along with the hope they would make the delivery date.

They already have our money and the shipping was free, so they have nothing on the line. I would have gone the T-mobile route if I wasn't told it was on the way last week...

P.S. [MENTION=4388555]Skripka[/MENTION] I love that you gave them the link to our losers lounge contest. :)
[Nexus 6  General] Skripka:
LOL, yea, I've mentioned it several times on the official Nexus 6 Motorola Support forums....the mods/admins who when tech issues activating phones were around frequently seem to have vanished.

I also linked them to the pool last time I chatted. Hopefully words reach people who care about their corporate image that customers are betting on how terrible their company is.
[Nexus 6  General] success2be:
Motorola should not charge the card if not shipping. They've got my money for three weeks now. What kind of crap is this?
[Nexus 6  General] michaelnel:
My blue 32, ordered 11/19 from GPS shipped via UPS today. Just got tracking number. It wasn't supposed to ship until 12/3, so that was a nice surprise.
[Nexus 6  General] deadlyv2:
That's awesome since I ordered my white model the same day.
[Nexus 6  General] selayan:
Hope this isn't true since that woul probably be when mine would come in too. Ugh if it's that long I'll have to call conmenity bank or whoever finances Motorola credit.
[Nexus 6  General] Skripka:
I just called Sprint and asked...they only stock the 32GBs in store but can order the 64s in, but they may be backordered. They're sold sim-locked and only sell them if activated on a Sprint line...which I don't mind, and th rep I asked said they could be SIM unlocked, but to sell units they need to be activated on a Sprint line.

So I'm strongly thinkin that on Friday I walk in and get a 32GB Nexus. Fear not whiskey amigos, if I do anything like that my policy is and will be people who pre-order (and are on the list) and get the device elsewhere (and cancel their Moto or GPS order) just forfeit their lunch money to whomever is still waiting the longest.

How stuck am I on getting a 64GB...and does USB OTG work....
[Nexus 6  General] dennistpm:
Ordered a blue 64gb from T-Mobile on 11/20. It finally shipped on 11/25. Maybe I'll get it on Black Friday or Cyber Monday.

Update: My tracking says delivery on 12/2.
[Nexus 6  General] dfenser:
Just in case anyone else from the 11/12 order window is checking in: I have a GPS 64mb (leaves warehouse 11/26) and a Moto 32MB (12/2 est. delivery) with no updates since I ordered. Google did put a new pre-auth on my CC though today, which hadn't been there for a few days.
[Nexus 6  General] selayan:
Hmm Sprint has horrible service in my area and where I work. If only tmobile or best buy would get the 64 white I would cancel from Motorola and go there. Best buy would be the best but it seems they will only get Sprint devices so far. Why did Amazon not get these. They never fail to ship or deliver and if they ever do customer service is superb.

I had a 32 white on 11/3 ordered in Google play. I figured if I'm gonna pay that much I may as well get what I want. Cancelled with Google on 11/6 after ordering from Motorola.

My current phone has 32 gb and has been fine but figured for resale a 64gb white would be best. Kind of kicking myself now.
[Nexus 6  General] JBass:
Sooooo.... I ordered 11/12 and have yet to have mine ship with overnight shipping...... And it's supposed to ship today.... Still nothing from Google......
[Nexus 6  General] Skripka:
Yea, the more I think about it, the more I think I'm set on buying outright through Sprint and just being done with this pre-order charade. Just need to wait a few days for my credit union to be open to start chargeback etc. proceedings, since IIRC Moto claims they cannot cancel orders.
[Nexus 6  General] selayan:
My delay email from Motorola stated to call the 800 number they provided in the email of the delay if I wanted to cancel. I'm going to see if next week I can check out Sprint. They told you it's SIM unlocked? I guess you can't just order one prepaid and cancel the plan. I need to stay on Verizon for my unlimited data.

But I really do not want a blue model.
[Nexus 6  General] x5-rwk:
I ordered mine on 11/12 as well from Motorola and am still waiting for shipping info. I did not select overnight shipping, an oversight on my part. I also did not get my order in until probably 12:20 or so, I was trying Google Play Store and did not check Motorola until a few min late. 32 GB MB.
[Nexus 6  General] selayan:
Motorola has standard shipping and you can't change it. But once it's shipped FedEx gets it to you in 2 days. So yea when it will ship I have no idea. Not sure how Google is getting stock and moto isn't.
[Nexus 6  General] Skripka:
Negative. Here's what Sprint told me a) always applies

a) To sell the phone it must be activated on a line of service

2) said phone can be bought outright

III) They said they can SIM unlock it, as it is sold locked. However a) still applies
[Nexus 6  General] warrenbert:
I ordered my 64GB MB on 11/06 from Moto with an expected delivery of 11/26. Well, 11/26 is over and it never arrived, never received any communications and the Moto website still says " Status: not shipped". The positive is that more and more people can play and test things out so I know what I can do with it when I finally get it.
[Nexus 6  General] Fadakar:
So far I've purchased wireless headphones and a Moto 360 strap using their coupons. I'm falling right into their trap, I can't believe I'm still buying **** from them!
[Nexus 6  General] Zero Night:
Just bought the Nexus 6 at Sprint!
[Nexus 6  General] silentkry:
so, i have a spare ringke white slim case coming next week. long story short, there was alcohol involved and somehow i ended up ordering 3 -_-. instead of returning it, thought i'd offer one to the "winner" of the whiskey contest and whoever is interested second spare one. just be the first person to reply that you are, and it's yours. no PM please. thanks.
[Nexus 6  General] cr4ck3r4lif3:
Ordered mine thru Moto on the 12th and had a estimated delivery of the 2nd but it arrived tonight.
[Nexus 6  General] markwebb:
I can
[Nexus 6  General] silentkry:
k, it's yours.
[Nexus 6  General] Mahapederdon:
If you want a 32 then yes. I ordered mine the night of the 23rd and got it today. It never said shipped on there website though. But when I chatted on there website they gave me tracking.
[Nexus 6  General] Ballastatuz:
I wonder what is gonba happen since they are missing so many dates. I actially got a customer rep who emailed me and replied.
[Nexus 6  General] Zero Night:
What model did you get?
[Nexus 6  General] Mahapederdon:
32 blue. Very happy. Unlocked and Rooted and setup in about an hour.
[Nexus 6  General] Repyh:
Ordered 32gb blue from GPS on 11/5 with 11/26 estimated shipping date (overnight shipping). Have yet to see status change and/or get email. That said, I just chatted with a GPS rep (Alex Z.) and he said this:

Alex Z.	9:33 PM

Thank you for providing the order confirmation number.

I have looked up your order and everything looks good on our end. Your device has been send out for shipping and once it is checked in with UPS, you will get your shipment confirmation email. If you do not get the shipping confirmation email by the end of the day, please chat back in.

Alex Z.	9:36 PM

It is very possible that you will get your device on Friday, since it is a holiday, there is a chance that the device will be delivered on Saturday.

Once you get your tracking number, you will get a accurate estimate of when you are getting the device. Whether it will be Friday or Saturday. If your device gets delivered on Saturday, contact us to refund your shipping.

Overall, seems positive, but we'll see! Just wanted to share for the others in my boat.
[Nexus 6  General] rkennison:
All pre-auth transactions will automaticly fall off bank cards in 1 to 5 ish days, credit cards from 1 to 30, 5 is typical. The merchants do not pull them off. They also disapear if the merchant sends an auth transaction. But since google has not billed you yet, this is just the pre naturally decaying.
[Nexus 6  General] Lebage:
You think that Google might want to match T-Mobile in store launch and ship a few days before hand?
[Nexus 6  General] epphllps:
I would hope they ship so they arrive on the same release day as T-Mobile or before. Surely they wouldn't want to ship a week or so after a carrier has released.
[Nexus 6  General] bastienvans:
It would be ridiculous for Google to let T-Mobile hand out devices to the public before they do. It makes zero sense.
[Nexus 6  General] STi_Fanatic:
Merchants can actually reverse an authorization - often they will do this if there's going to be a number of days (more than 5-7 business days) between auth/charge., then they re-send the authorization request right before they capture the funding in the charge cycle. This is because their merchant bank can/will increase the fees they must pay if the authorization is "stale".

But yes, normally a hold lasts 7-10 business days, bank specific. No hard and fast rule.
[Nexus 6  General] 2fastkuztoms:
Unless there's money behind the scenes, the people that had done hands ons received a tmo papers on there boxes. Two weeks exclusivity? Hopes not.
[Nexus 6  General] sgloki77:
do you need to take the device to a carrier store to get a nano sim card, or is there any other way to get the nano sim card? don't want their paws on my baby [emoji1]

I'm on att btw
[Nexus 6  General] STi_Fanatic:
Just go to the carrier store and ask them to swap your SIM out. Or get a SIM adapter online, then go and swap your SIM out and plop it in the adapter till your N6 gets here. That's my plan.
[Nexus 6  General] sgvjon:
all this talk about peoples' accounts being pre-authorized and funds being moved in and out made me want to comment on this.

The last time I had experience with this, was preordering the PS4 when it was first available to preorder from amazon. I can't be sure when it was, but ... to the point.

Until there is a shipping label being printed for your orders, you may see your funds being taken out, and put back repeatedly until it does. It's normal, and like somebody else said, please make sure you have enough to cover the amount for your order in the account, because if you don't, they may just cancel the order thinking you didn't have enough funds for it (i remember this happened to others with the ps4).
[Nexus 6  General] jt3:
I finally was able to order my Blue 64 today (11/5) during the first Wednesday wave. Back on the 29th, I passed up several chances to order the 32GB version, and it got harder and harder to do each time. (Of course, in this case, a "chance" means there was an order button. I have no idea whether I'd have actually been able to get it into the cart, as many others can attest.) Today, I saw the Blue 32 button come on a few times again, with no joy on the 64, and I gotta say, I came REALLY close to pulling that trigger. Luckily, my willpower won out, and even luckier, the Play Store Gods were merciful, and I got the version I really wanted, and it still shows the original shipping date (11/21) that was showing on the 10/29 orders. :highfive:

Now comes the waiting.... and waiting... and waiting. At least my F5 button gets to rest now.
[Nexus 6  General] sgvjon:
hahaha i know how you feel!.. or more like, my f5 key can relate :highfive:
[Nexus 6  General] jt3:
Okay, I just went back and reread a lot of the threads, and I gotta say... 10pmStalker... that gave me the 1st real laugh I've had all day. Thank you for that.
[Nexus 6  General] selayan:
Yea I wanted a 64 white but it was not coming up at all. Didn't want blue at all. So when I finally saw a 32 gb white I said why not I have a 32gb phone now.

I'll try again next week since my credit card has a decent limit. I hope the 64 white comes up. Ship date is 11/21 with one day shipping for $18.
[Nexus 6  General] ohhdavid:
TMO charges for a SIM replacement ($10) and I would bet AT&T and Verizon do too. There is no SIM that comes with the device unfortunately and you can't get an 'adapter' for the nano sim, you'd need to have yours 'cut' or buy a new one. Fortunately, most TMO stores have a cutter.
[Nexus 6  General] selayan:
I've changed Sims at Verizon before from regular to micro and they never charged me. I know on t mobile you can order them online but for Verizon you have to call in or go to the store.