yashsingh1/xdaforums huggingface dataset:
[Nexus 6  General] biggiestuff:
You're right, there is no where in there that shows account info unless you actually have statement history. I wonder if you could call customer service and ask them to send your account statement of any kind to the email listed in the account.
[Nexus 6  General] jp6304:
I tried that too and it did not work. The person who commented earlier is right. You get that one chance to see the number and if you miss it too bad. They will not tell you over the phone nor is it available if you log into your account. It sucks but you have to wait for it to come via snail mail. I went through the exact same thing when I was trying to order my Moto X.
[Nexus 6  General] jcarlm:
Figures.........
[Nexus 6  General] jcarlm:
And I bet they release a bunch on Wednesday..
[Nexus 6  General] Fadakar:
[IMG="How do you explain this?"]http://i.imgur.com/0lvyvWE.png?2[/IMG]

I applied to order a Moto 360 in September and never ended up purchasing it. I figured I'd use it on a Moto X but didn't do that either. The next time I used Motorola's site since applying for the account was to order my Nexus 6, and when I got to the checkout, my credit account was saved and the only option to pick from, aside from add new payment method.
[Nexus 6  General] Ep3n3wp:
If your on sprint don't order from moto for now...
[Nexus 6  General] ohhdavid:
Motorola used to assemble the Moto X's in Texas (not manufacture them) but that plant was shut down months ago. Pretty sure that happened even before it was announced that Google was selling it.
[Nexus 6  General] CCL X10:
Bummer. I too screwed up and had a popup blocker enabled. Now I have to wait for moto to deliver the account info via snail mail. I did this on Saturday, I highly doubt I get my info before Wednesday. Oh well, there is always next week. I plan on paying it off in full next month when I get paid anyway. White 64GB here I come.
[Nexus 6  General] RoscoeDpG:
it didnt automatically add it to ur account under payment options? when i did it i thought i missed it too but when i went into payment options it was on the bottom section and i didnt add the info
[Nexus 6  General] CCL X10:
Hmm, no, it just says "Apply Now for a Moto Credit account." Wonder if I got denied haha. Its all good though, whether I have to wait until payday or not is fine. My note 3 and Nexus 5 (company phone) will work just fine til then.
[Nexus 6  General] jcarlm:
So what happens if you get a defective one from moto? Return process?
[Nexus 6  General] Lancez:
Still nothing! Way to impress your customers, Moto!
[Nexus 6  General] cmarkortiz:
really hope they release alot on Wed so I can order one instead of settling for a blue one from tmobile.
[Nexus 6  General] raiderep:
Well I just got my shipping email with tracking from moto. I had a 26th delivery date but the email says by the 24th now. Tracking results show it has left the origin facility in China. Strange thing is delivery manager didn't find it automatically but its on the way nevertheless. I'm guessing it will be here much sooner than Monday, as long as I have it this week I'll be stoked!
[Nexus 6  General] Namolas:
Mine was one of the 11/19 delivery dates that didn't make it out with the first batch. It also just left China a few hours ago, on the same shipment as yours I am sure. Moto now estimates an 11/24 delivery but the FedEx tracking page shows a Thursday 11/20 by 4:30pm delivery.
[Nexus 6  General] Poke_N_PDA:
Do I wait for my White 32gb from moto (12/2 arrival projection) or do I buy the Blue one tomorrow at T-Mobile and sell the white one. #firstworldproblems
[Nexus 6  General] eep2378:
I think all oulets that sold this device at launch are overwhelmed with the demand. I ordered from Moto on 11/6(first day moto went live with pre orders) and tracking info has lagged behind the actual product movement. I got an email on Saturday morning that it shipped from China but missed the cutoff so really it didn't ship unitl yesterday(11/17). Moto site says delivery on 11/21 now, used to be 11/19. This morning I get an email from Fedex DM that the product as of 630am today is in Boston, MA(about 45 minutes from my home) but still lists N/A for delivery date. Thats pretty fast movement. So I think the product once shipped is moving pretty quicky, shipping notifications, notwithstanding.

Moral of story: check Fedex DM frequently :)
[Nexus 6  General] Namolas:
Guess that depends on if you actually think you can score one at T-Mobile. I'm betting not. :p
[Nexus 6  General] Poke_N_PDA:
why wouldn't I be able to? I doubt that there will be anyone waiting outside at opening. Plus, I can always move on to the next store if they don't have any.
[Nexus 6  General] noeldavid:
Ordered 64gb Blue from Moto on 11/6 12:37pm Central Time

Not Shipped status with Estimated Delivery 11/19 arrival date

Shipped Email TODAY 11/18 at 3:06am BUT

Moto website now says Estimated Delivery 11/24 instead of 11/19

Fedex FedEx International Priority Service used to ship from Shenzhen, China

(Delivery typically in 1 to 3 business days, next business day to the U.S)

Currently in Chek Lap Hong Kong 10:32pm local time
[Nexus 6  General] jcarlm:
So what kind of coverage does Motorola have on this phone if purchased from Motorola? If i was to get a defect and or any other circumstances? How does the exchange process work if they even have an exchange process?

---------- Post added at 01:37 PM ---------- Previous post was at 01:36 PM ----------

Versus if I was to purchase from T-Mobile.
[Nexus 6  General] Joshnor713:
Exact same here. However, when it started moving, Fedex said the ETA was Thursday. I really hope Moto is wrong about their estimate (From what I've seen, they're conservative). And judging by the 1st wave, it moves pretty fast (they got it 11/17). I'm believing Fedex.
[Nexus 6  General] eep2378:
Yeah FedEx moves pretty fast mine shipped from Hong Kong yesterday and I got it today like a couple hours ago. Motorola estimates are pretty conservative mine said 11/21 and I already got it today.
[Nexus 6  General] Joshnor713:
Whoa what?? That's super fast! Mine started shipping yesterday too. But it's been saying in transit from CHEK LAP KOK HK for a while now. Can I see what your tracking information looked like??
[Nexus 6  General] eep2378:
Do you have FedEx delivery manager? Its free sign up and it gives you a very detailed tracking information
[Nexus 6  General] Joshnor713:
I am on it. That's what it says at the moment, in transit from CHEK LAP KOK HK.
[Nexus 6  General] Namolas:
This is supposed to be the flight right here. Was posted in the Shipping Waiting Room thread.

http://flightaware.com/live/flight/FDX5982
[Nexus 6  General] Joshnor713:
Yup, saw that, but thanks. I guess yours was an earlier flight, if you got it already?

Hope I can get this thing tomorrow! Before the ETA went N/A, I managed to select "Hold at Fedex location" and choose one close to where I work. So freakin excited
[Nexus 6  General] eep2378:
Maybe you'll get it tomorrow.
[Nexus 6  General] Namolas:
Nope. Mine is on that same flight with yours. I'm not expecting delivery until Thursday. Utah. :cowboy:
[Nexus 6  General] Joshnor713:
Thanks, hope so! I'm in Washington, so not the closest to Memphis. But as long as I get it before I leave for my trip Friday I'll be happy!
[Nexus 6  General] freddienux:
brutal

moto is telling me its ready to release and i pre-order on nov 6. and still no tracking number. not shipped yet.. i got ordered n6 bliue 64gb. i noticed people that ordered 32gb are getting there device quicker. is that the case?
[Nexus 6  General] Joshnor713:
It seems like it to me. Think there's more 32GB's unfortunately.
[Nexus 6  General] freddienux:
Whats your situation? Did you order on the Nov 6th? Did you get track no#? Or anything? They been telling me that its ready to be release. What ever that means

Team Blackout/Liquid Smooth N5
[Nexus 6  General] Joshnor713:
Okay, so, 64GB Blue here. Ordered right when the Moto site went live. Order number last four digits: 1205

On Thursday/Friday, they were telling me the exact same thing, "ready to be released/shipped". Monday morning I woke up and on Fedex Delivery Manager saw that the shipping label was created and sent the request to Fedex to pick it up. Fedex alerted me in the evening (~ 7pm PST) that the order started moving, estimated delivery for Thursday. It wasn't until this morning that I got an e-mail from Moto that it shipped and a tracking number.
[Nexus 6  General] freddienux:
Lol. Wow I don't get it smh . how can Google and Moto not be organized for this. They had to know.

Team Blackout/Liquid Smooth N5

---------- Post added at 04:55 PM ---------- Previous post was at 04:53 PM ----------

When did Moto say when your N6 would be shipped? I'm just curious.

Team Blackout/Liquid Smooth N5
[Nexus 6  General] Joshnor713:
Initial delivery date was 11/19.

Moto's estimated delivery now is Monday, 11/24. But I don't believe it, I'm tracking the flight and it'll be in Memphis tonight. So expecting Thursday.
[Nexus 6  General] freddienux:
Gotcha! So your saying they could be shipping mine now and Moto would not have a clue? Lol

Team Blackout/Liquid Smooth N5
[Nexus 6  General] Joshnor713:
Check the Fedex Delivery Manager, best thing to do. If your shipping label was created, it will ship out soon.
[Nexus 6  General] freddienux:
How do you check for that? I mean I only have order no# from moto

Team Blackout/Liquid Smooth N5
[Nexus 6  General] Joshnor713:
Google "Fedex Delivery Manager". Sign up. Then in the front page click "View my deliveries".

With the address that you register, it tells you what's assigned to your address. Don't need a tracking number. Pretty cool!
[Nexus 6  General] freddienux:
Thanks man. As soon signed up it had my info.. It says Tuesday it was drop off and estimated delivery is 11/20. And I'm nj. Fingers crossed lol. Thx again

Team Blackout/Liquid Smooth N5
[Nexus 6  General] Joshnor713:
Sweet dude, hope you get it this week!
[Nexus 6  General] freddienux:
I hope so also lol. It says the 20th. Will see

Team Blackout/Liquid Smooth N5
[Nexus 6  General] jp22382:
Still nothing. Ordered 11/06 ~10:30 PST, order still just shows as 'Not shipped'. Support actually gave me a $25 promo code today after seeing the history on my order.
[Nexus 6  General] Lancez:
fedex delivery manager shows no result for my 64G white, ordered on 11/6 and was told est. 11/19, sigh

---------- Post added at 05:37 PM ---------- Previous post was at 05:36 PM ----------

i'm gonna try $50 tomorrow
[Nexus 6  General] selayan:
So I've been looking at the delivery manager. Verizon shipped me a nano SIM through fedex too. Yet I don't see it in delivery manager. I also do not see anything about my 64gb white n6. I last chatted with a rep that told me it was due to ship 11/20.
[Nexus 6  General] Jeimygirl:
Does Motorola do a certain time on Wednesdays for orders as well like the play store? I have T-mobile and it looks like none of the 15+ stores here will have the phone! If I have to order, may as well order the white like I like, but I gave up on Google Play
[Nexus 6  General] markwebb:
Yes for the most part. I usually see ability to order beginning @ 1pm est. I was able to order on 11/12 from moto in that 1-2 est time range.
[Nexus 6  General] jcarlm:
I have to wait for my Moto Credit Welcome package to come snail mail cause I had POP-UP blocker on and didn't get the code. I hope this is available next week and this has all settle down so I don't have a problem just going to the site to order. I am on T-Mobile and want the white as well.
[Nexus 6  General] limen123:
So should I be going for Moto or GPS today? Last week I got one from Moto but they canceled my order, so I have to try again. Who has better customer service, warranty, and ship time?

Also, does the 6 months of Play Music only come if you buy from GPS or is it for any Nexus 6?
[Nexus 6  General] SupaSwag:
Based on my experience getting warranty support on my 1st gen Moto X back in January, Motorola has some pretty terrible customer support. Other Moto X owners also reported running into issues when trying to get support. The only reason I was able to get my problem solved was by making a big deal in the Moto support forum. Google Play customer service is pretty good and I'm pretty sure the 6 months of Play Music is only through Google Play.

Sent from my SM-N910V
[Nexus 6  General] markwebb:
Just remember the Google play music offer is for NEW subscribers only.
[Nexus 6  General] Andromjb:
You must of done something to the device that was outside of a normal warranty claim or just bad luck with a rep in general.

I've had zero issues with Motorola's Customer Service and I call them often, since I have a OG Moto X, Moto 360, Droid Turbo and soon a Nexus 6.

I sent my OG Moto X in earlier this year for microphone issues and they sent me a brand new phone in return. I called them twice to check up on status and they were very easy to deal with. Both calls in under 10 minutes.

5 day turn around for my phone replacement. I've never had an RMA that fast anywhere else.

YMMV.

Edit: I would just like to also mention that I don't see reps from GPS going out of their way to respond to individuals on social media like Motorola does. They have support responses on Reddit quite often, not to mention through carrier sites as well various forums on the internet.
[Nexus 6  General] gordata:
Determined to get a White 64GB today from either play store or Motorola!! LoL thats how I am feeling this morning.
[Nexus 6  General] NewMan4Life2010:
I hope I can get 64GB Blue today from Motorola and this will be my first google phone. I already sold my LG G3 Phone for $500.
[Nexus 6  General] tsy87:
So I have 2 64gb white models from google play pending... one ordered 10/29 and the other 11/5. Google has been absolutely terrible with this whole thing. I'm going to try to get a white 64 off moto and just refuse delivery of the google orders since they wont let me cancel. I'm seriously so done with google play store now.
[Nexus 6  General] Namolas:
Ok, just blew my mind. I live in a teeny tiny little town in the middle of Utah. Literally hundreds of miles from the closest city. My Midnight Blue 64GB is on the FedEx truck for DELIVERY! Picked up Tuesday at 9:48am in China to on the truck for delivery at 8:10am on Wednesday. Hows that for FREE shipping. Guess you were right after all. :highfive:
[Nexus 6  General] Joshnor713:
Yeah dude, Moto came through. I saw that mine landed in Seattle at 6am this morning. I requested that my local Fedex facility hold it so I can come pick it up. Waiting for the notification that it's there. So pumped. I told my coworkers to not freak out if they see me bolt out, I'm okay!
[Nexus 6  General] Jayrod1980:
While Moto did a great job, if your phone shipped from China and flew East to get to you, you can basically "gain" an entire day. Last trip from the far East I did back to the States I technically arrived before I even left... if that makes sense. You fly over the date line. That's why it ticks me off when things show they've left China and then it just stalls. Usually that's a customs issue, so you probably got a quick turn-around. Maybe they have their holiday staff working. There's a lot of goods flowing right now!
[Nexus 6  General] bassil2022:
when did you place your order from Motorola? and when did they say the delivery date when first placed your order?
[Nexus 6  General] Jayrod1980:
On a different note, waking up at 2am my time to try to play the refresh game with Motorola.com is an utter failure. Last week they started selling an hour earlier than Google, with their 64Gb stock sold out within a few minutes. Now they have yet to start. This is so unpredictable.
[Nexus 6  General] Namolas:
Thursday, Nov 6, 2014 at 11:36 AM MST. It always had an 11/19 delivery date. Then when it didn't ship with the first shipment that started delivering on Monday for everybody else, I finally got concerned and called them. They generated the shipping label after I called them and by the time I got the tracking info that night it had changed to an estimated 11/24 delivery. So that fact that it is on the truck for delivery today...I'm just speechless.

---------- Post added at 10:41 AM ---------- Previous post was at 10:37 AM ----------

Technically I am supposed to be giving it to my wife to give to me for my birthday on Saturday. So I just wanted to make sure it would get here by Friday....but now that's 4 days away. I don't think I can do it!:crying:
[Nexus 6  General] bassil2022:
That's good that you got on 19th, which is today. I ordered mine on 11/12, and it says delivery 12/9. So, I don't expecting earlier than that! I was hoping before, but oh well I will wait :rolleyes:
[Nexus 6  General] aawshads:
Last week I got an email from them saying it was available about 20 minutes before, today so far nothing.
[Nexus 6  General] bwheelies:
Maybe they are trying to weed out the dicks buying multiples to resell by playing coy.

---------- Post added at 10:07 AM ---------- Previous post was at 10:06 AM ----------

I received the email 14 minutes after 10am PST.
[Nexus 6  General] Lw00d:
anyone order one today..??
[Nexus 6  General] NewMan4Life2010:
Maybe they not doing

Any orders today.
[Nexus 6  General] scmobileman:
For those using Auto Refresh Plus what string are you looking for on the Moto site?
[Nexus 6  General] Lw00d:
"out of stock"
[Nexus 6  General] scmobileman:
I usually look for Add to Cart on the play store but you look for out of stock to disappear is that correct?
[Nexus 6  General] Lw00d:
thats right
[Nexus 6  General] dakleenupman:
Ugh! Just open the ordering already Motorola! Take my money.... Please!
[Nexus 6  General] markwebb:
My order last week was in the 3 est time period
[Nexus 6  General] chrisg1548:
whats going on Moto, last week it was a hour before the play store, now nothing..........wtf....want the unicorn asap!!
[Nexus 6  General] markwebb:
Three times today in the course of an hour on Google play store, could add 32 white to cart and then on checkout got dreaded form resubmission saying cart was empty!!!
[Nexus 6  General] Lw00d:
im trying to get one from moto
[Nexus 6  General] gordata:
Anyone has a chrome extension for Google chrome for the Motorola site? I have the one from Google Play Store.
[Nexus 6  General] raiderep:
Wow, just wow. I just had my phone delivered an hour ago and it shipped late Monday night from China. And to top it off I was a 26th delivery date order and it came a week early. Good job moto, this thing is a beast!

Go Android!!
[Nexus 6  General] aiiee:
fug dis shat
[Nexus 6  General] bda714:
1 & 1

I was able to nab one at about 10:06 this morning on the play store. Last time it took me probably 15 times of getting it in my cart and another 20 of hitting the add to cart button to than only have an empty cart. Today though I got it the first try a 32 white. I will more than likely be selling one of them if anyone is interested. Its not for sure yet though that I will be selling but more than 80%sure.

Does anyone know if the Motorola website has any type of schedule to when they wiill be releasing more units? I have really only been trying to get a 64 white and so far ended up with the two 32s.... not that I am complaining but just wondering.

---------- Post added at 07:56 PM ---------- Previous post was at 07:53 PM ----------

Hey bro thats awesome, hope ur enjoying it! Can you fill us in on a little more info? Where did you order from and on what date did you place the order? Im assuming you ordered from motorola considering that China is the point of origin....?
[Nexus 6  General] raiderep:
Yes I ordered a white 32gb on the 6th from moto.
[Nexus 6  General] buddhasole:
I also ordered from Motorola on 11/06/14 with an estimate delivery date of 11/26. Phone was shipped late Monday night from China and received it this morning. Been playing with the phone since the morning and I love it.
[Nexus 6  General] Skripka:
Dangit. Mine has a delivery date of 11/26 and hasn't even entered the mail yet.
[Nexus 6  General] chrisg1548:
Anyone heard anything from Moto about preorder, this has got to be the worst phone launch ever.
[Nexus 6  General] gordata:
I just walked over to T-mobile and dude went out back and got me a nexus 6, now I really want to order this device. refresh, refresh, refresh, refresh....
[Nexus 6  General] markwebb:
Off contract? You didn't buy?
[Nexus 6  General] gordata:
They didn't have any for sale just the display unit.
[Nexus 6  General] jp22382:
Just received an email from Motorola:

"We're very sorry to have to tell you this, but you won't have your Nexus 6 - 64GB as soon as we had hoped. We now expect it to arrive on Tuesday, 11/25/14."

This is the first time I've had even an estimated delivery date. So that's something I guess.

My order status page has also been updated:

Nexus 6 - 64GB (Cloud White)

Color: Cloud White

Estimated Delivery Nov 25, 2014
[Nexus 6  General] Skripka:
Knock on wood my 64GB blue won't be delayed...Moto site still says 11/26 delivery and I need it to stay that way.
[Nexus 6  General] selayan:
Mine went from 11/26 to 12/01.
[Nexus 6  General] Lancez:
same here, went from 11/19 to 12/1, ordered on 11/6. they must have production issues with white 64G
[Nexus 6  General] selayan:
Blue seems to be a non issue. White is a problem.
[Nexus 6  General] razortaz18:
My 64Gb white just got delayed. Originally it was supposed to be delivered the 26th. Just got an email from Motorola that says it should now be delivered 12/1. ?
[Nexus 6  General] Skripka:
Sucks for you people buying white...gives me some relief, especially now that Sprint has their ducks in a row with activation.
[Nexus 6  General] selayan:
Me too, it really sucks. If my current phone dies before then I'm screwed.
[Nexus 6  General] bwheelies:
Does it have terminal cancer? On its death bed?

I have had zero luck today seeing any availability.
[Nexus 6  General] NewMan4Life2010:
Maybe this way no one could order today.
[Nexus 6  General] selayan:
It's slow, won't charge, when it does, it looses charge quickly.
[Nexus 6  General] chrisg1548:
So I guess the every Wednesday stock has changed, was looking forward to trying to get the unicorn today.
[Nexus 6  General] teebiss:
I've been checking all day, too. No changes on the motorola nexus 6 page.
[Nexus 6  General] CCL X10:
Well, it seems unicorn day has changed. I watched off and on all day (not able to buy yet, just getting a feel for how long I'll have to be able to when I can afford it). I never saw it available at Moto today. I wonder how long it will be before they are available every day, or if they ever will be.
[Nexus 6  General] lightfire:
Never saw any become available today. Anyone know the scoop?
[Nexus 6  General] limen123:
This is all I could get by chatting with one of the customer support people.

Vhon: Hi, my name is Vhon. How may I help you?

Danny: Hi, I'm wondering why the Nexus 6 hasn't come back in stock yet

Danny: I was under the assumption that it would restock every Wednesday like the Google Play Store, just like it did last week

Vhon: Hi Dan.

Vhon: That is due to overwhelming orders we've received.

Danny: When can we expect it to be back in stock for more people to order? I hear reports of others' phones being shipped out now, so it should be soon, no?

Vhon: Yes we are working hard to ship out all pending orders but they keep coming.

Vhon: We do not have exact date yet but I can assure you that we working double time on this.
[Nexus 6  General] freddienux:
waitng lol

im suppose to get my n6 64gb on 11/20. it arrived @ memphis tn @ 10 am and has not moved since then. im in jersey thats not a long flight at all. so 12 :11 am and still same status. gotta love the waiting game
[Nexus 6  General] selayan:
Yup and got moto financing too for 12 months but I'll pay it off before that. So happy.