[Android Q&A, Help & Troubleshooting] mvrkA4:
Hi, thank you for taking the time reading my post and any help or directions you could give to solving my problem.

I was given a phone (Samsung Galaxy Note 3) to replace my aging LG Optimus P509.

When I received the SGN3 I did a wipe of the user data so it was pristine through the recovery feature to put it back to 'stock'.

And that's when my issues began.

PROBLEM #1

First thing that happened after wiping is I 'lost' the internal 16Gb SD storage.

PC would only see the 2Gb's of application storage. Android system would see the 16Gb's, BUT it was reported as 'filled' with 15Gb's of data. If I just DID a wipe of the user data then where did all this 'data' come from???

So started looking around the system using different root explorers to see if I could manually delete the bloated data.

Couldn't find it.

I DID discover that the 'folder' that the 16Gb storage was under had no permissions. Just a series of dashes where the permissions would be listed. The OS's corrupted somehow...

Used a different Home loader and IT was reporting the 16Gb internal SD storage as there and pretty much empty. But still no access.

So I take it to a 'phone repair' place and explain to the guy what my issue was. Figured he was just going to look around and see what he could see. Nope, he starts pressing buttons and gets to the "recovery screen"...eventually. When I realized what he had did it was too late to stop him.

PROBLEM #2

The 'recovery screen' was not what I once saw, blue and orange screen with a droid on it, to a black screen with white characters with three options. Fast Boot, Recovery, Normal

AND the screen was now upside down in orientation and you could not use the 'enter' key (volume up). Refuses to select anything. So no more recovery option.

I learned through researching the issues here on XDA that a replacement ROM would be something I should do to address my issues, just reflash. Start anew.

I learned that the Device (Samsung Galaxy Note3) is NOT a SGN3! It's a KnockNote (my term). To my understanding you cant flash an OEM ROM on a non-OEM device. It's a Mediatek MT65xx device, made by China.

So I start looking around for a ROM to put on there. Not much that I can understand...

Here is the kernel information that 'could' help with identifing the device.

SM-N9006

Android version: 4.4

Baseband Ver.: N9006ZCUBMI3

Kernel Version: 3.4.0-1590669
se.infra@R0304-14 #1
Wed Sep 11 23:59:42 KST 2013

Build Number: JSS15J.N9006ZCUBMI5

Possible model (android tuner, build information) MT6620 (mt6582)

# begin build properties
# autogenerated by buildinfo.sh
ro.build.id=JDQ39
ro.build.display.id=ALPS.JB5.MP.V1.5
ro.build.version.incremental=eng.rs.1390483692
ro.custom.build.version=.N9006V116En20140123
ro.build.version.sdk=17
ro.build.version.codename=REL
ro.build.version.release=4.4
ro.build.date=2014年 01月 23日 星期四 21:29:52 CST
ro.build.date.utc=1390483792
ro.build.type=user
ro.build.user=rs
ro.build.host=rs-ThinkStation-D30
ro.build.tags=test-keys
ro.product.model=Samsung GALAXY Note 3
ro.product.brand=alps
ro.product.name=lcsh82_wet_jb5
ro.product.device=lcsh82_wet_jb5
ro.product.board=lcsh82_wet_jb5
ro.product.cpu.abi=armeabi-v7a
ro.product.cpu.abi2=armeabi
ro.product.manufacturer=alps
ro.product.locale.language=en
ro.product.locale.region=US
ro.wifi.channels=
ro.board.platform=
# ro.build.product is obsolete; use ro.product.device
ro.build.product=lcsh82_wet_jb5
# Do not try to parse ro.build.description or .fingerprint
ro.build.description=lcsh82_wet_jb5-user 4.4 JDQ39 eng.rs.1390483692 test-keys
ro.build.fingerprint=alps/lcsh82_wet_jb5/lcsh82_wet_jb5:4.4/JDQ39/1390483692:user/test-keys
ro.build.flavor=
ro.build.characteristics=default
persist.sys.timezone=Asia/Shanghai
# end build properties

# begin mediatek build properties
ro.mediatek.version.release=ALPS.JB5.MP.V1.5
ro.mediatek.platform=MT6582
ro.mediatek.chip_ver=S01
ro.mediatek.version.branch=ALPS.JB5.MP
ro.mediatek.version.sdk=1
# end mediatek build properties
#
# system.prop for generic sdk
#

rild.libpath=/system/lib/mtk-ril.so
rild.libargs=-d /dev/ttyC0

# MTK, Infinity, 20090720 {
wifi.interface=wlan0
# MTK, Infinity, 20090720 }

# MTK, mtk03034, 20101210 {
ro.mediatek.wlan.wsc=1
# MTK, mtk03034 20101210}
# MTK, mtk03034, 20110318 {
ro.mediatek.wlan.p2p=1
# MTK, mtk03034 20110318}

# MTK, mtk03034, 20101213 {
mediatek.wlan.ctia=0
# MTK, mtk03034 20101213}

#
wifi.tethering.interface=ap0
#

ro.opengles.version=131072

wifi.direct.interface=p2p0
dalvik.vm.heapgrowthlimit=128m
dalvik.vm.heapsize=256m

# USB MTP WHQL
ro.sys.usb.mtp.whql.enable=0

# Power off opt in IPO
sys.ipo.pwrdncap=2

# Switching Menu of Mass storage and MTP
ro.sys.usb.storage.type=mtp,mass_storage

# USB BICR function
ro.sys.usb.bicr=yes

# USB Charge only function
ro.sys.usb.charging.only=yes

# audio
ro.camera.sound.forced=0
ro.audio.silent=0

ro.zygote.preload.enable=0

#
# ADDITIONAL_BUILD_PROPERTIES
#
persist.gemini.sim_num=2
ro.gemini.smart_sim_switch=false
ro.gemini.smart_3g_switch=0
ril.specific.sm_cause=0
bgw.current3gband=0
ril.external.md=0
ro.sf.hwrotation=180
ril.current.share_modem=2
launcherplus.allappsgrid=2d
launcher2.allappsgrid=3d_20
curlockscreen=1
ro.mediatek.gemini_support=true
persist.radio.fd.counter=15
persist.radio.fd.off.counter=5
persist.radio.fd.r8.counter=15
persist.radio.fd.off.r8.counter=5
persist.mtk.wcn.combo.chipid=-1
drm.service.enabled=true
fmradio.driver.enable=1
ril.first.md=1
ril.flightmode.poweroffMD=1
ril.telephony.mode=1
dalvik.vm.mtk-stack-trace-file=/data/anr/mtk_traces.txt
persist.mtk.anr.mechanism=1
mediatek.wlan.chip=MT6620
mediatek.wlan.module.postfix=_mt6620
ril.radiooff.poweroffMD=0
ro.config.notification_sound=S_Whistle.ogg
ro.config.alarm_alert=Alarm_Morning_flower.ogg
ro.config.ringtone=Over_the_horizon.mp3
ter.service.enable=0
net.bt.name=Android
dalvik.vm.stack-trace-file=/data/anr/traces.txt

So I began using it as basically a PDA until I could get things sorted out.

PROBLEM #3

I allowed my niece (9yrs) to play some games on it and...she set up a very nice and complicated pattern lock that was so pretty to her that she forgot the pattern. not a problem as long as wi-fi or cell service is on...which this device has neither.

(no SIM, I turned off wifi before I handed it to her)

My questions are these:

Q 1 : Can I install a recovery ROM, stock ROM to the device?

If so, can you direct me (link) to where I can find the one I should use, based on your knowledge?

Q2: I can not get into the phone (pattern lock), is there a way to establish a connection to the phone even though I don't have access to 'developer options'?

Q3: Could you describe the steps needed to complete this task, I KNOW there are tuts galore. That's part of the problem. So many different ways, options, etc.

Since I am residentially challenged at the moment due to a fire this device is pretty critical to me and I can't screw it up, no fails, no bricks.

If you can offer any advice on how to resolve my issues your help is very much appreciated.

If you need any more information about the device or require clarification please ask your questions.

Additional Information:

No WiFi (local/cell) :mad:

No Cellular Service :(

No 'developer/debug options' (because I am locked out of device with a pattern lock, see above) :crying:

No Adb :eek:

***BoM***

If this post is in the wrong place please direct me where to place it. XDA is a large place with a lot to sort through.

***EoM***