yashsingh1/xdaforums huggingface dataset:
[Verizon Galaxy Note 4 General] jake21:
Well i would normally never pre-order but the original $200 deal required preorder AND my note 2 was feelling a bit old (aws and a few other issues). To be honest in a lot of ways I prefer the note 2; but maybe it is just familiarity.
[Verizon Galaxy Note 4 General] protivakid:
How did you make out? I am trying to get verizon to honor this price as a new customer. If they had told me it was ending on the 15th I would have bit then and joined. Called multiple times and spoke with 5+ reps all saying the can't help me get this price and my only option is the $75 for the same plan.
[Verizon Galaxy Note 4 General] lazer9:
Black and pre-ordered on 10/10/14

It was a worse experience than I even expected but I ended up getting my phone yesterday evening.

No lines miraculously, however, upon sitting down at the mobile kiosk desk and initially giving the employee all my pre-order paperwork along with confirmation email confirming guaranteed in stock pickup date of the 23rd (yesterday), the whole process took a little over 2 hours.

As expected, this employee also tried to deny me trading my Droid X in for their $200 promo. This part took me pointing to her on the paperwork that I not only had it already in writing as acceptable and signed by her manager but along with another best buy mobile clerk whispering to her, YES, even though the smartphone has a 0$ in our system, it qualifies as he did this very thing earlier in the day himself with a similar model valued at $0.

So we got past that... Clerk proceeds to enter the "upgrade" - contract screen or whatever, her computer locks up after I re-enter the stupid credit check questions/answers I originally had to do when I pre-ordered the damn thing to begin with.

She starts hitting buttons randomly on her computer for the next half hour. Nothing happens. She whips out her personal cell phone (I guess BB doesn't even provide their employees a traditional land-line (LOL), and calls Verizon. She's on hold for over an hour. Finally gets through with Verizon to find out why the phone is not activating to my account as an upgrade, ect... and telling them that their computers have been locking up all day when trying to proceed with this part, she's put back on hold for another 15 minutes +, finally turns to me and says, Sir, You may have to come back tomorrow as they (Verizon) are telling her that it may take another 24 hours to activate phone.

Held my composure to this point. Now I've had enough and blow. Cussing like a sailor and re-living my whole experience with trade in denials, promised pickup date for phone bumped up a week further from originally told the 17th., ect.... The store manager comes out. Thought he was going to just kick me out of the store, however, after he gave me the "manager" speech of do not cuss at my employees - we are trying to resolve this, miraculously within 15min.s the activation, transaction - trade in credit - gift card credit and remaining balance was completed and paid and I was able to walk out of the store with my Note 4.

:p
[Verizon Galaxy Note 4 General] flydeep:
extra N4

I ordered from BB but my preorders from VZW came through and we are using it. My blk order at BB confirmed for pickup. Is it worth or would somebody be interested in a VZW N4? Can anyone use the VZW phone or do I need to clear this with VZW before handing it off?

I do not mind paying off the contract terms with VZW since I am on edge and will need a spare line on and off when my relatives visit.
[Verizon Galaxy Note 4 General] sudermatt:
OH, how I miss the PocketPC days.:good::fingers-crossed:
[Verizon Galaxy Note 4 General] musicmama:
Me too.

Actually, the other phone I took to trade in was the XV6700, the original PocketPC phone. One of the staffers was actually salivating over it. BB wouldn't take it as trade-in, so off went the TP2. Unfortunately, the BB staffer didn't want to buy the XV6700, but was amazed that I even had the original box.
[Verizon Galaxy Note 4 General] xtrandrix:
Have an invite you could send me?? :)
[Verizon Galaxy Note 4 General] coastieET:
Email? I have one left lol
[Verizon Galaxy Note 4 General] xtrandrix:
Just pm'ed ya. Thanks so much
[Verizon Galaxy Note 4 General] coastieET:
Invite sent. You are welcome! Enjoy.
[Verizon Galaxy Note 4 General] mrlaigle:
I'll take an invite please!!

---------- Post added at 10:06 PM ---------- Previous post was at 10:04 PM ----------

If anyone got an extra invite please send my way.
[Verizon Galaxy Note 4 General] Byzil:
slightly annoyed that it's been this long without a peep or clue from bestbuy for me. I was all hyped! oh well. time to keep waiting.
[Verizon Galaxy Note 4 General] uberclaud:
right atleast send a email saying sorry for the wait

bugs me that BBs in nearby suburbs have them avail for store pu if u purchase today

I needed the $200 rebate so I had to preodrer

waiting on a Sprint and Verizon

preordered 10/9
[Verizon Galaxy Note 4 General] coastieET:
You don't need to have the pre order to qualify for $200 off. You have till Nov 1st to trade in any working smartphone to receive the $200 - regardless of whether you preorder ed or not.

If there is a store nearby that has one available take your $50 gift card there and go trade your phone in. Then cancel your pre order later.
[Verizon Galaxy Note 4 General] jake21:
What is an inbox by gmail invite ?
[Verizon Galaxy Note 4 General] coastieET:
It's the new mail / organizer / reminders app by Google. you can download it in the app store but currently it's invitation only to be able to log in. There is info online and YouTube about it.
[Verizon Galaxy Note 4 General] sidkud:
Any invites left

Can you send me an invite please?
[Verizon Galaxy Note 4 General] coastieET:
I've used my 3 invites already, sorry.
[Verizon Galaxy Note 4 General] Byzil:
no news from bestbuy, and in fact they are so clueless that when I called in last they claimed this time that no verizon note 4s had come in at any bestbuy and I should wait until the launch next tuesday. sigh.
[Verizon Galaxy Note 4 General] uberclaud:
On Saturday, picked up the Sprint Note 4 which I preordered for a family member on same day I preordered my Verizon Note 4.

Saw a bunch of Sprint customers picking up the Notes but no Verizon. The BB guy just didn't have any information on Verizon preorders. I was okay waiting a little longer because I could play with the sprint one and Mercury In Retrograde did not end until Monday--I really didn't want my first Samsung phone to be cursed.

Speaking of Mercury in Retrograde, the BB guy could not activate the Sprint phone in store (even though he said there would be a Sprint $36 activation fee charged to the phone bill). Got home, hours later the phone still would not activate.

Thought it was BB but it was Sprint, they had some major problem....mecury in retrograde ran through Sunday the phone activated in the middle of the night. Saw a lot of other Sprint customers had this issue.

Samsung needs to check the astrological calendar next time they do a launch.

The phone is cool. Not as intuitive as Motorola (I will miss my Motorola). Like you have to enable zoom on a very hard to find setting to actually zoom in on web browers and social media apps (the setting is not within the browser settings or app, its in the accessibility settings) also if you enable zoom you have to disable s pen features. Strange

Cannot get the phone to recognize bluetooth devices except for samsung devices.

I looking forward to the Verizon version and my own phone. Best Buy better get them in by tomorrow at the latest
[Verizon Galaxy Note 4 General] soul777toast:
Well, I called back in yesterday and the customer service peon I spoke to said my request had been denied. I was on my lunch break so I didn't have time to escalate it, so I'll probably try calling in again when I have a spare 3 hours and see if I can make enough of a fuss to get them to cave. It's totally ridiculous that they do it the way they do, it's so blatantly obvious that they put out the promotion to get everyone interested, let everyone pre-order the latest and greatest, then once they've got everyone in and hooked they pull the promotion just before they release the device. Classic bait & switch tactics, completely typical for Verizon, screw the customer in every way possible and squeeze every penny out of em. Sigh... I'll update if I manage to get anything done.
[Verizon Galaxy Note 4 General] mpgwrx:
So I still have yet to get my email for my pre order (pre ordered on 10/13, White). I don't care though, because I went to a local Verizon store and just upgraded there! They had a few white in stock so I grabbed one. Loving this phone! It is big though but it's beautiful.

Good luck to those still waiting on Best Buy.
[Verizon Galaxy Note 4 General] protivakid:
I called today and told them a prior rep offered me the 2GB $60 loyalty plan when I got my new phone, rep put me on hold 5 minutes, came back and I was switched. Ask for that plan.
[Verizon Galaxy Note 4 General] sudermatt:
I think I'm pretty lucky.

I preordered a white one at BestBuy. After the first batch didn't come in for me, last week, I went to the verizon store. They said they would do the $200 but they only had black. I figured I could just exchange it for a white one later.

After a long process of getting my lines straight ( I have unlimited data), we came to the exchange. Then they put all the facts together. I was doing a "Edge Up" (trading in my phone after a year and getting the upgrade). They explained that they could NOT give me the $200 on a Edge Up. On on New Edge plans. The manager was very clear...NO. I walked out,

So I finally got my email from BestBuy. I have a N3 and love it, so I decided I would go down...If Bestbuy gve me the $200, I would do it, otherwise, I wouldn't. The whole idea of getting $200 for nothing...was something I wanted to try to do.

So I waited at BB for 2 hours before even talking to someone. The lady was really cool. But their system said I needed to make another payment. their was a glitch in their system and they couldn't do it right then. So I'm thinking I'm not getting my phone that day, maybe I just won't do it at all. Then a Verizon guy shows up and gets on the phone with corporate. Raises Holy hell in order to get my upgrade done. Meanwhile, he's helping other reps...I distinctly hear him..."No, Edge Ups don't qualify, only new Edge..." So I'm thinking I'm done. But I really want the phone at this point so I'm just going to do it anyways...It's been 3 hours after all.

So the upgrade is done, I shake the verizon guys hand, he says he has to go to his car to get me a business card. while he's gone I pull out my Droid 1 and say to the BestBuy rep, "Oh, can I still get the trade in deal?". SURE! she processes the $200 gift card before the verizon guy gets back.

I might get smyted...but I have $200 more towards my new tablet.
[Verizon Galaxy Note 4 General] soul777toast:
Actually, the Best Buy gift card deal was completely separate from the Samsung trade in for the most part. I believe Best Buy is still being reimbursed for the $200 by Samsung, but they were allowing the trade-in on ANY Note 4 or S5 purchased on contract (full price purchases did not qualify however), whether that was New Edge, Edge Up, or standard 2yr. Don't mean to belittle your accomplishment though, to be honest I'm flat out amazed ANY time something goes right when you're dealing with Verizon, so I'd still be proud of yourself :p but I don't think you were pulling the wool over anyones eyes so I wouldn't worry about any smyting ;)

I know what you mean though, being handed a $200 gift card for trading in a first gen Android DOES kinda feel like theft... I certainly felt like I was robbing the bank when I traded in my original HTC Incredible :p I KNEW there was a reason I kept that thing sitting around for the last 4 years...
[Verizon Galaxy Note 4 General] soraxd:
I feel like I must be in some bestbuy hell... I FINALLY got a call from best buy yesterday saying my preorder was in. when I went to the store to pick it up, I brought my 2 smartphones for trade in. the nice man there who had called me told me that their trade-in promotion had ended oct 31, and I would not be eligible to get my $400 for my two lines..... after spending my whole afternoon at the store they finally honored their promotion.. never again bestbuy... never again.
[Verizon Galaxy Note 4 General] mngdew:
I got mine on 11/1 and traded in a Galaxy Fascinate without a hiccup.

I did ask if the trade is valid with the full retail purchase, and the manager showed me the system asking for the phone number upgrading. The system was actually check if the number was being upgraded.
[Verizon Galaxy Note 4 General] uberclaud:
Got mine on Halloween. The process of trading in my first generation android for $200 and getting the phone activated on a new sim card without losing my UDP and them price matching Amazon was completely seamless. BestBuy did a great job.

I had to wait but I don't blame BestBuy.

The phone is amazing. My first Samsung so there is a learning curve to Touchwiz and working with the Spen. But the phone is amazing and BestBuy was excellent.
[Verizon Galaxy Note 4 General] Jeremyan2:
Sometimes, I just sit at my desk like :confused::confused::confused::confused::confused:

I placed my Note 4 pre-order on Sunday, September 21st at my local BB.

Of course- I made the mistake of assuming that the phone would be released for all carriers on the 17th of October. Imagine my disappointment. But, as I said, it was my mistake.

True- I should have known better than to get my hopes up, but really? Was it too much to think that I'd be enjoying my new phone with people on other carriers at the same time? Yes- it was. I've been with Verizon for over a decade, and with just about every release since my LG Voyager in 2008, I have been let down with some aspect of the process. Maybe, someday, they'll get it right. Probably not.

Anyway, I decided to be a little proactive and pick the brains of Best Buy employees. I called yesterday and a Mobile Phone Dept. rep gave me some rather startling news- the date had been pushed to NEXT Friday (yes, Halloween).

I asked if he was joking. He assured me he was not.

Well, being the nuisance that I am, I decided to try my luck again today, and- you guessed it- I got a totally different answer! Today's "Employee of the Month" nominee informed me that the release is now THIS Thursday (23rd)! Well, to say the least, I was excited- then I came back to reality.

If this rep isn't completely wrong, he is probably estimating that the phones should arrive at the store on Thursday, and potentially be retail ready for Friday. If he isn't completely wrong.

Anyway, my thanks to the members of this forum that actually work for these retailers. While you may not be able to provide firm answers to our questions regarding release dates, I really do appreciate the insight into the inner workings of the process. The information is invaluable when determining how to effectively purchase a phone of choice.
[Verizon Galaxy Note 4 General] Kmclove14:
It really depends on the amount of pre-orders that were received. I can you tell you from our end, not Best Buy's, that if a customer did not pre-order, and pre-order soon, they would not get one on day one due to severe supply contstraints. Your store, as previously mentioned, is based on district and sales. The higher the pre-orders at your location, and the earlier your ordered, the more likely!

---------- Post added at 07:34 PM ---------- Previous post was at 07:27 PM ----------

It is retail ready and will be in store the 23rd :). Its' sell by date was last week, so they are good if they arrive on the truck today. No worries! You'll have it Thursday! Glad we can ease the worries a bit!
[Verizon Galaxy Note 4 General] libbrichus:
Arriving tomorrow Oct 22

I had preordered mine in Frost White at a Bestbuy in Portland, Maine. Just got off the phone with a (seemingly knowledgeable) employee and he said that they should be receiving the shipment tonight and it should be ready for pickup tomorrow.

Wooohooo (if true) :fingers-crossed:
[Verizon Galaxy Note 4 General] Kmclove14:
WONDERFUL NEWS! Glad to hear it. Nice to see some employees know what they're talking about as that is what I said on the previous page! Enjoy it!
[Verizon Galaxy Note 4 General] tu3218:
I can't take this suspense lol. Why would my BB open preorders back up after they had closed? That's what I don't get. Why continue taking preorders if you can't fulfill them you know. Just making small talk but that's what's going through my head. I will very disappointed if I can't get mine Thursday. I wouldn't of even bothered with BB if that would of been the case. But when I made the preorder they told me pickup will be the 23rd. Called BBM and they told me it doesn't matter when you preordered. Time will tell, just very anxious.

As far as a best buy receiving only 6, that's crazy! How do they determine how many each best buy gets?
[Verizon Galaxy Note 4 General] coastieET:
It's based on revenue at each store. If a store in the next town has stronger Samsung phone sales that store will receive more of the stock best buy receives. The store here on cape cod is receiving 11 ATM (subject to change) and the truck drivers new product on Thursdays.

A example is when the M8 released our store got 3 Verizon models all in gold. That was it. The store in Braintree got 11 M8s of various color, solely because they had better sales of HTC product.
[Verizon Galaxy Note 4 General] mchief298:
When you pre-order, they have to at least acquire the number of pre-orders for day one. That's what it was here when I worked there anyway.
[Verizon Galaxy Note 4 General] coastieET:
They don't do that anymore, it's in the fine print of your pre order confirmation that it does not guarantee product on release day.

My biggest concern is the $200 off promotion ends Nov 1 which is only a week after, and no word if best buy will extend the promo for Verizon models due to later release and high demand.

---------- Post added at 15:44 ---------- Previous post was at 15:39 ----------

The main store here and the BBY mobile store both are anticipating not being able to fulfill all their preorders unfortunately
[Verizon Galaxy Note 4 General] tu3218:
I called BBM once again and for my order number, "my Note 4" is still in inventory and will be in store tomorrow the 22nd. I take that as there is a phone for me that it will be in store. I assume my order number is tied to a certain note 4 so I'm thinking this has to be true. Trying to be positive, but we'll see. I need a break from these forums. I'm gonna drive myself crazy lol
[Verizon Galaxy Note 4 General] coastieET:
Lol

The system prints out your info when the warehouse staff at your store receive the phone. They have to scan the phones as received, which prompts a yellow label to print with you info. Weird part about what they told you is if they had the phone in the store you should have gotten an email stating it was ready for pickup (happens automatically when they scan and pick your phone) Bright side is if they are telling you the truth that means you have a phone waiting for you [emoji2]
[Verizon Galaxy Note 4 General] tu3218:
No it's not in store yet. It's still in inventory whatever that means lol I'm guessing it gets shipped tonight/tomorrow and arrives in store tomorrow where it will be processed, yellow slip placed on it, and than a notification for me to let me know it will be available on Thursday. That's how she stated it and I hope it's true! But at this point, I wouldn't be surprised for anything.

And if the N4 issues aren't enough, the phone I'm using for trade in is an old windows mobile samsung omnia. I ordered a battery Sunday night with 2 day shipping for a guaranteed delivery date of 10/23. I look this morning, Amazon still has a arrival for 10/23 but on fedex site, it says 10/24. I lost it lol. Got on a chat with them and had them one day ship me the same battery through Amazon. So hopefully that still shows up on time.
[Verizon Galaxy Note 4 General] coastieET:
I think the "working smartphone" has a catch that it has to be worth at least $10? Not 100% sure but something I'd confirm!
[Verizon Galaxy Note 4 General] Byzil:
I phoned in to my local BestBuy here in Sacramento just now, and talked to one of the representatives. She was very confident that they had already received a batch of Verizon Note 4 today and had sent out emails/fulfilled the preorders on the front of the list. She said I'd get my email when they eventually got more and it came to my name on the list. I didn't preorder until the 13th or so (switched from a VZW preorder to the bestbuy one). I was a bit persistent for information and she was quite confident that they had already done one round of fulfillment today, but that she was unsure when they would be getting more. "the iPhones do the same thing. I'm sorry I can't tell you more". so. it's still a waiting game for me!
[Verizon Galaxy Note 4 General] tu3218:
That is for Samsung's version of the promotion. For Best Buy, the phone just has to be in their system. I confirmed that this weekend as my gf is using another omnia that I had laying around. The phone is worth $0.00 in best buy system, but since it is in their system, they will accept it.
[Verizon Galaxy Note 4 General] coastieET:
Good stuff!

Now just gotta get that phone before Nov 1st! That is definitely my top concern more so than waiting for the phone, just don't want to miss the $200 off [emoji45]
[Verizon Galaxy Note 4 General] tu3218:
Wait so did you not preorder the phone? If you preordered it, you're set. Or are you just trying to buy it in store before Nov 1st because you didn't preorder.
[Verizon Galaxy Note 4 General] coastieET:
Mine is preordered, but from my understanding the bby preorder doesn't constitute the actual sale of the phone. So if I get my preorder Nov 2nd and the promotion isn't extended then I will not get the $200 for any working smartphone. The trade in system can't be overridden by a manager either.
[Verizon Galaxy Note 4 General] tu3218:
Oh wow I wasn't aware of that. I thought if you preorderd the Note 4, you were set for the promotion. I hope no one here has to deal with that kind of situation.
[Verizon Galaxy Note 4 General] coastieET:
Well the if it does happen, those people could still do the Samsung offer with they send you the difference between your trade in value and $200. Just sucks having to pay $299 upfront and waiting for Samsung to reimburse you. I talked to my old boss about it for a while yesterday while I was picking up ink. It crossed my mind so I asked. He did say that if supply is a big enough issue for best buy as a whole they may extend the offer for the Verizon phones.
[Verizon Galaxy Note 4 General] tu3218:
I'm buying it full price as I don't want to lose my unlimited data. I couldn't imagine spending $700 lol $500 is the max I'd go so hopefully this works.
[Verizon Galaxy Note 4 General] Byzil:
that's been one of my main concerns. When I talked to BB they were adamant that if I missed the window, they were sorry.
[Verizon Galaxy Note 4 General] coastieET:
Should still be able to submit with Samsung's promotion directly using your proof of preorder and trade tho, so it's not a total loss. Just inconvenient.
[Verizon Galaxy Note 4 General] Byzil:
well that's one of my double annoyances. I have a stack of like 8 phones that BB will accept but others won't because of a lack of value..so if I don't manage in on the BB promotion I will have to buy a phone worth trading in elsewhere which sucks
[Verizon Galaxy Note 4 General] liquidraven:
Ugh I want my email confirmation already lol.. I called corporate today and was informed that some stores have starting receiving them.. But I wouldn't get it till the 23rd. I'm doubting I'll even get an email exec though I placed my order on October 10th.
[Verizon Galaxy Note 4 General] tu3218:
Feel your pain haha I will be calling my store tomorrow since BBM told me mine would be arriving in store the 22nd. You can try calling them if you want to get an idea if your store has gotten them in yet.