yashsingh1/xdaforums huggingface dataset:
[Verizon Galaxy Note 4 General] jpmcnown:
I called, and got the same rhetoric. Seems we as a group forced em to get some answers. The Mobile Accessories Dept is open at 9AM EST Monday. I have a feeling, we'll all be calling. lol Good Luck, and thanks for the phone number, I lost it.

---------- Post added at 09:54 AM ---------- Previous post was at 09:19 AM ----------

I am only able to see my "backorder" details. On the 23rd, the phone was listed on Samsung's site for maybe 1 day, many jumped at the chance. Hopefully it's not for nothing.

---------- Post added at 10:50 AM ---------- Previous post was at 09:54 AM ----------

This is getting ridiculous. I have apparently stumbled into an Apple forum where no one knows how to read. I UNDERSTAND(!!!!) that the Verizon Note 4 "SM-N910VZKEVZW", and the Note 4 Developer Edition "SM-N910VMKEVZW" are said to be the SAME device, only the DE having an unlockable bootloader.

I'm looking for "

a comprehensive, reliable source to determine the LTE bands (and frequencies) supported by the Note 4 Developer Edition

.(remember, I know this may be an unnecessary clarification by referring to it as the DE, as it has been explained unnecessarily ad nauseam that it's the same as the Verizon N4 )

With everyone claiming to know definitively, while conflicting with information elsewhere, no sane person could accept that the information provided by Verizon about the Note 4's support of which LTE bands, is accurate or complete. Who is supposed to be the authority on this matter? Samsung? Verizon? Phone Arena? Phone Scoop? Amazon? Bestbuy? Some jackassess on XDA that can't read?

Limiting my search to the Verizon Note 4(again, I get it, no one is unclear that the DE is any different other than having an unlocked bootloader)(well, they have different model numbers, a different box, and the DE's aren't sold but direct from Samsung, probably some other differences, but I get it, "different" means "the same")

Samsung lists the Verizon Note 4 to have access to the following LTE bands: B2 / B4 / B5 / B12 / B17........But wait, Verizon says something different.......

Verizon lists the Verizon Note 4 to have access to the following LTE bands : B13 / B4

Bestbuy lists the Verizon Note 4 as having "4G LTE", seems complete

Amazon lists the Verizon Note 4 to simply have LTE - Thanks Amazon

Phone scoop mixes the Verizon Note 4 information up with the Sprint variation, I suppose because it must be "the same" (aka different) too.

Phone arena doesn't even list a Note 4 for Verizon. I suppose that settles it, the phone doesn't exit at all.

-Thanks
[Verizon Galaxy Note 4 General] Menchelke:
I think a few people got the order through. When I go there, it is still listed as back ordered. Maybe there are super small windows where you can get one ordered, if you put in the back order.

Hopefully, those that got it ordered get it, and the rest of us soon as well.
[Verizon Galaxy Note 4 General] irmoballen:
Got an order in earlier this morning with overnight shipping, will update as I get updates!
[Verizon Galaxy Note 4 General] jpmcnown:
When you got your order in, how did that go down?

When I view the order status in "My Orders" @ http://www.samsung.com/us/support/account/order/, I can see the backorder status, but it's not as though I can do anything with it. I've called Samsung a few times, and ultimately am told to call the Mobile Accessories Dept Monday @ 9am EST.

Was there a trick of some sort that allowed you to push the order through? Am I missing an "order here" button?

-Thanks
[Verizon Galaxy Note 4 General] MAD Industries:
Same problem here....
[Verizon Galaxy Note 4 General] fz798:
I'm one step worse off, in that I don't even see the backorder in either the "My Orders" or the "View Samsung Mobile Accessories" pages
[Verizon Galaxy Note 4 General] manbat:
I opened a window on my computer with Firefox, signed into my Samsung account, opened another window with the link from the original backorder notification email, went to my orders, my back order was visible, clicked the cart, clicked the accessories cart and it was there....
[Verizon Galaxy Note 4 General] MAD Industries:
I am assuming you do have an email with a backorder confirmation though, right? Did you make sure and create your samsung account with the same email the confirmation was sent to?

---------- Post added at 01:20 PM ---------- Previous post was at 01:19 PM ----------

As in, just now? Or earlier today? Trying to figure out of this is a stock related anomaly. Which browser did you use?
[Verizon Galaxy Note 4 General] GirLuvsDroid:
I've been trying all day, and I keep seeing just the backorder with no ability to add it to the cart (and yes, I've tried the Samsung Mobile Accessories Cart many many times). I've been using Chrome for most of my attempts, but I tried Firefox and Internet Explorer also, with the same result. I'm just going to keep hitting refresh and hope it shows up in my cart.
[Verizon Galaxy Note 4 General] fz798:
http://xdaforums.com/showpost.php?p=56307149&postcount=115
[Verizon Galaxy Note 4 General] GirLuvsDroid:
That definitely worked. Thanks for posting the link!
[Verizon Galaxy Note 4 General] fz798:
You're quite welcome!
[Verizon Galaxy Note 4 General] jamezr:
I tried that and it didn't work.......
[Verizon Galaxy Note 4 General] oneandroidnut:
still cant find dev ed to place order :(
[Verizon Galaxy Note 4 General] skillzo1:
Im trying to get one. I just keep getting page not found. I did not have it in my cart though.
[Verizon Galaxy Note 4 General] oneandroidnut:
i had in my cart and did backorder and still cant get to show up
[Verizon Galaxy Note 4 General] skillzo1:
I tried calling samsung accessories and the girl told me they dont sell phones through the accessories dept and i have to call sales.
[Verizon Galaxy Note 4 General] GirLuvsDroid:
You need to go here http://www.cachedpages.com/ and insert the Samsung website URL that's showing "Page not found." You'll be able to place your order from the cached page.
[Verizon Galaxy Note 4 General] trapperjohn:
Hi,

But if you root the phone would your 1 year warranty be void?

Thanks,

Bryan
[Verizon Galaxy Note 4 General] christiebunny:
I've been wondering this too. It sounds like getting a DE is out of the picture though, anyways. :(

I'm torn between getting my upgrade from verizon for $299, AFTER they get rom/root/etc for it, or buying a DE for $700...

I want a phone that'll do what I want it to, not a phone that's locked down like Fort Knox; I should be god of any phone I own (or computer for that matter!), and be able to do whatever the **** I want to do to/with it and not get cripppled by locked this-that-or-the-other, etc. :mad:
[Verizon Galaxy Note 4 General] GreenGoblin227:
I may be calling them about my DE device. I woke up today and my screen was going wacko. Screen was pink, and flashing like a strobe light. Kinda weird. Took the battery out and put it back on and seem to be fine... just strange..... other than that running like a top...
[Verizon Galaxy Note 4 General] The-Chief:
Well, if I can't get a Note 4 DE then I'll just slap a different ROM on my Verizon Note 3 and rock on another year until the Note 5 comes out. It's rumored to have a 5.9" UHD display anyway. What on EARTH a phone needs with a UHD display is beyond me, but no doubt I'll want it LOL

It's still hard to believe a multi-national conglomerate like Samsung SO screwed up this launch. I mean, sending people Note 3 DEs instead of Note 4 DEs and then selling out of the Note 4 DEs they ordered? Come on! They're SAMSUNG, for crying out loud! I would have thought they'd have had their collective act together better than this, but they're acting like some guy on Kickstarter having supply and fulfillment issues.

I am VERY disappointed in Samsung.
[Verizon Galaxy Note 4 General] jal3223:
I spoke to a rep via chat and he told me that there is only a 30 day warrantee. I already heard that it was a year that's why I was validating with him. Do you have the year warrantee in writing somewhere you can point me to?
[Verizon Galaxy Note 4 General] GreenGoblin227:
Just busted out the Manual, the only little tid bit of literature thats included with the phone packaging. Clearly states 30 days in black and white....

The demand for the note 4de is crazy, i would possibly even be tempted to trade for a 128gb Iphone 6 plus just so i can use facetime to see my newborn daughter at home and inlaws while at work or on travel.. Hate crapple but thats the only thing they know how to use because its so basic.... aaahhhhhh....

Loving the Note 4 DE

Sent from my SM-N910V Developers Edition
[Verizon Galaxy Note 4 General] Mibuix0r:
So they just refunded my credit card, WTF. Before the UPS investigation even closed. I might have to fly to South Korea for a fist fight
[Verizon Galaxy Note 4 General] csstamatin:
Did the same to me. Investigation still under way and no word from them. Hope I still get my phone but Monday I'm calling and emailing corporate about it. Advise the same. But email first and use it as leverage in the call to accessories dept.
[Verizon Galaxy Note 4 General] skillzo1:
Anyone have preferably a phone number for corporate? If not then how bout an email? The person that has been handling my case sent me a link to corporate email...so i EMAILED them the whole story only to get a response saying, you emailed the wrong dept this is technical support. I swear this is nothing but a headache.
[Verizon Galaxy Note 4 General] doctor-cool:
I'm back, been awhile , I installed the Team Win Recovery back on .... .....

30th October 2014, 10:04 AM,.

I wanted to wait until a few more guinea pigs tested the root for the DE of the note 4. Have they got it perfected yet? I have a rooted note 2 and want to root my Note 4 DE. What's the plan?
[Verizon Galaxy Note 4 General] csstamatin:
Tomorrow morning I'll look it up if someone else doesnt.
[Verizon Galaxy Note 4 General] GreenGoblin227:
I rooted mine. Just follow the directions. Went real smooth and easy with ODIN. Running wanam and expose and adaway
[Verizon Galaxy Note 4 General] Castanoff:
I hope the second time around that they don't pull the same crap that I have been hearing here.
[Verizon Galaxy Note 4 General] Ling297:
One App on the phone doesnt work

Question:

I ordered the phone the day it was released, took delivery of the Dev Edition and proceeded to root it. Once rooted I installed Titanium backup on the device and restored a bunch of apps from my rooted Note 3 onto it including Story Album. For some reason though the Story Book Album App didnt work and I preceded to get various errors and crashes when using the app. It would say there is an Update to the app on the phone but when I would try to update it I would get a -101 or -401 error and a message to try again later.

Next step was to uninstall from Titanium Backup then try re-adding, wouldnt re-add :(

Phone works great but really want this one app to be working again, I saw in another post a link for Mega where I could download the latest and greatest Story Album but that is not working either. I think I messed up uninstalling it from Titanium Backup!

Any idea how I can get the app reloaded now or is there a way to flash the phone back to the way it was before starting this ordeal?

Thanks.
[Verizon Galaxy Note 4 General] commissionerg:
Have you tried installing from the Samsung app store?
[Verizon Galaxy Note 4 General] Ling297:
No, I looked for the Samsung Hub on the phone but didnt see it.

---------- Post added 10th November 2014 at 12:02 AM ---------- Previous post was 9th November 2014 at 11:09 PM ----------

Found a link for essential Apps on the phone and got it from there and I think it works, it opened anyway.

Thanks
[Verizon Galaxy Note 4 General] VirgilWoods:
Guys if you need corporate it's 9727617000 that's Texas time. Call in and ask for the office of the president. That's corporate support. They have not been answering me all week and I've been leaving messages. We need to flood their system with this until they learn and fix this bull****.

Again that's 9727617000 reach the operator and demand the office of the presdient.

Just pick up a pitch fork and fight with me.
[Verizon Galaxy Note 4 General] DavidMT909:
I just went and "preordered" with 5 different email addresses. I'm hoping if they get more preorders, they will get more in stock and I'll be less likely to miss it when it becomes available.
[Verizon Galaxy Note 4 General] ebrinkis:
Root works fine. Which version of TWRP did you install? In looking at your older posts, I think you used the initial, T-Mobile based TWRP (openrecovery-twrp-2.8.1.1-trltetmo.img.tar), since then a newer, VZW specific TWRP was developed (openrecovery-twrp-2.8.1.1-trltevzw.img.tar) available at http://www.techerrata.com/browse/twrp2/trltevzw . The Verizon stock asserts are different from the T-Mobile version, and when installing new ROMs there may be an issue using the T-Mobile TWRP. Just repeat the exact same procedure you did before, just use the Verizon specific TWRP, and you should have no problems in the future. To complete rooting, use TWRP to install SU.zip(2.16) available at http://download.chainfire.eu/589/Sup...erSU-v2.16.zip . You'll probably want to fix the KitKat SD write issue after that and then you are good to go...
[Verizon Galaxy Note 4 General] oneandroidnut:
supposed to be back in stock today??
[Verizon Galaxy Note 4 General] Castanoff:
Not sure I heard Monday or by the end of the week... At what time did they go on sale on the site the first time around?
[Verizon Galaxy Note 4 General] oneandroidnut:
i cant remember i am watching the page like a hawk lol
[Verizon Galaxy Note 4 General] oneandroidnut:
lol i need asap
[Verizon Galaxy Note 4 General] Castanoff:
Going to be a long week if they don't put it back up today.
[Verizon Galaxy Note 4 General] Romans8vs1:
Do we have any solid data that they are going to be back in stock this week? I just called and was given the same response of 2 weeks to 2 months.
[Verizon Galaxy Note 4 General] Castanoff:
Yeah I got the same response. This is ridiculous.
[Verizon Galaxy Note 4 General] oneandroidnut:
agreed. im prepared to buy with one day shipping lol
[Verizon Galaxy Note 4 General] Castanoff:
Yup. definitely going to do the one day shipping. Last thing I want is to buy it and they run out like it has happened to a few people here.

Watch the Nexus 6 will be out on shelfs at BestBuy and other carriers be for the Note 4 dev gets back in stock.
[Verizon Galaxy Note 4 General] oneandroidnut:
doesnt bother me a bit the nexus 6 doesn't entice me a bit. maybe if it had a stylus built in, sdcard and removable battery it would. but note 4 developer edition is my perfect phone
[Verizon Galaxy Note 4 General] Castanoff:
I just want a new phone so bad. I am still rocking Samsung sg3. I had the retail version of the note4 for a week then sold it to get the Dev edition.
[Verizon Galaxy Note 4 General] oneandroidnut:
dont get me wrong i may get eventually but note 4 first then sell g3 then see what happens with nexus 6

---------- Post added at 09:59 AM ---------- Previous post was at 09:59 AM ----------

same here lol i returned mine to get dev note 4 and waiting ever since haha
[Verizon Galaxy Note 4 General] sprintuser1977:
For Samsung to be in an all out war against Apple, plus their profit/market share eating ass you would think they would get their act together.

Being a person very familiar with business,marketing, and such it just baffles me that at the very time they need to be on their game they are screwing up so badly.
[Verizon Galaxy Note 4 General] oneandroidnut:
What are you talking about???
[Verizon Galaxy Note 4 General] Castanoff:
Samsung is not doing to well with profits this quarter and it seems like it has always been Samsung vs apple.

You would think they would be on top of supply since the would not want people to jump ship over to Apple. I sure in hell would never but I am only one person.
[Verizon Galaxy Note 4 General] sprintuser1977:
Seriously?

1. The developer edition debacle

2. Lack of stock for DE and Retail (I believe intentional)

3. Complete disregard for their customers and outright display of terrible customer service

I Can add more but every time I see a Samsung commercial mocking anything about Apple I find it hypocritical.

For the record, / am no Apple fan at all.

As mentioned above, their numbers are crashing which would make most companies try and improve , they seem to be getting worse
[Verizon Galaxy Note 4 General] csstamatin:
Officeofthepresident@sea.samsung.com

Samsung escalation email address. For those with order problems.
[Verizon Galaxy Note 4 General] Castanoff:
They are going to have root for the retail version be for the Dev version gets back in stock. :p
[Verizon Galaxy Note 4 General] oneandroidnut:
Samsung doesnt have a phone this quarter that is a money maker like the S5. they arent worried about note 4 people jumping to Apple.

Yes i am serious.

1. developer edition isnt a debacle. this is normal samsung for developer edition devices (S4, Note 3, S5 and now Note 4)

2. This is normal as well they made about 50 note 3 so i would tend to believe note 4 will be in that neighborhood again

3. Complete disregard how? Please tell me not the dev edition again. 99% of note owners dont know what a dev ed is including sammy employees. the dev edition is .000000001% of their note 4 sales maybe less. people need to realize that.
[Verizon Galaxy Note 4 General] VirgilWoods:
That's the wrong email technically. You need the Samsung Telecommunications of America office. Their direct number is 8772682121

Call this number and flood it. Nobody will answer and it will most likely go to voicemail but this is the best and only resource we have. Call in, and leave a angry compelling message.

8am-10pm CST
[Verizon Galaxy Note 4 General] oneandroidnut:
why are we leaving angry messages????
[Verizon Galaxy Note 4 General] Castanoff:
Angry messages don't get you anywhere. As someone who has worked in a customer support setting Angry people made me not want to help them at all.
[Verizon Galaxy Note 4 General] VirgilWoods:
Because they totally botched the release of our devices, sending us defective units, Note 3s, or nothing at all. Also, for people who got a defective unit and need to get a new one, they won't price match back to the original purchase price of $662.

Their warranty department is a joke and I had one guy in Executive Customer Relations pretend to be two other reps and a manager. Then I got him again the next night I called in and he pulled another psychotic move on me, then falsified the notes of our conversation.

Calling the President's Office all last week got me an email saying I called the wrong department and they won't help me. Not even a transfer to the right place, just a "lol try again kid."

Every day they tell me that they processed my tax exemption certificate and sent out a check and confirmation email. Then they tell me whoever told me that couldn't have known because it's not the right department. I spent 30 hours on the phone last week trying to get an exchange, not a refurb.

That's absolutely ludicrous and I'm not the only one having issues.
[Verizon Galaxy Note 4 General] Castanoff:
So would you still get a dev edition phone is the retail gets root be for the dev edition gets back in stock? I know you it will have a locked bootloader but personally I NEED Adaway and exposed so root would suffice.
[Verizon Galaxy Note 4 General] VirgilWoods:
Use your discretion, and the useful number for corporate that I gave out, to call in however you like as an autonomous being :good: I just literally resolved all my issues and was told to expect a new shipment of DE's to come in this week, one with my name on it at the original price I paid.

Anger works when it's a display of how frustrated you are rather than an assault on the rep. Anger doesn't mean being uncivil or speaking in any other way but a firm and respectable tone to establish that you will no longer accept any error. Anger, which you should inform your Samsung rep, is a great motivator for escalating matters with civility to the BBB, Consumerist, Twitter, or any other outlet where Samsung stands to have their image affected by the truth of #DevGate
[Verizon Galaxy Note 4 General] tfly212:
Well said...Samsung is kind of a big company...they will likely sell less DE Note 4s than any other product in their entire global product lineup. A few "angry voicemails" from a handful of people on XDA isn't going to make any difference at all.
[Verizon Galaxy Note 4 General] skillzo1:
Thanks for that number. I just called twice and like u said no answer. I left a message. Im not expecting to get a call back cause they have never called back yet when they said they would. So tonight when im off work im going to try some more.
[Verizon Galaxy Note 4 General] oneandroidnut:
Yeah exactly people don't get that. They probably have more test note 5 then developer editions. Trust me it's not high on their priority list
[Verizon Galaxy Note 4 General] igknight:
My Note 2 may be my last Samsung device. I will not buy a phone that is locked down.
[Verizon Galaxy Note 4 General] jam2315:
This lol :thumbdown:
[Verizon Galaxy Note 4 General] oneandroidnut:
that is business man you get errors. its human error. the $662 price was probably not their fault and whoever runs their website's fault. happens with all companies. be grateful they honored the $662. They could have been dicks and said that was their website provider error and all orders are canceled and have to reorder at $699
[Verizon Galaxy Note 4 General] Mibuix0r:
So when I called today they admitted they had a "glitch" in their system and never sent out hundreds of DEs that were ordered. They also said they aren't getting them back in for a while so wtf im pissed.
[Verizon Galaxy Note 4 General] oneandroidnut:
note 4 dev ed isnt
[Verizon Galaxy Note 4 General] Mibuix0r:
Note 4 dev edition is never going to be back in stock :p
[Verizon Galaxy Note 4 General] LagunaTechie:
Now that I returned the retail version, the Nexus 6 is looking more and more attractive. But I already dumped 40 bucks on an 64gb sd card and 15 bucks on a case...

:mad:
[Verizon Galaxy Note 4 General] Mibuix0r:
haha i know, I have the UAG and spidgen sitting unopened on my kitchen table.
[Verizon Galaxy Note 4 General] mrlaigle:
There was never hundreds of DEs. They get 12 in at a time. 1 box of phones. They sell those and 2 months later they get another 12 in. It's been this way for the last 5 developer devices. This one is no different. I guess it won't be restocked until late nov early December
[Verizon Galaxy Note 4 General] Boss428man:
The more noise you make calling and asking can't hurt to help speed up restocking. No one want to say the same thing every day over and over. Lets hope soon they will get more.
[Verizon Galaxy Note 4 General] oneandroidnut:
i believe its 10 to be honest
[Verizon Galaxy Note 4 General] mrlaigle:
Damn. It was 10 per box.
[Verizon Galaxy Note 4 General] oneandroidnut:
yeah pretty sure iirc
[Verizon Galaxy Note 4 General] mrlaigle:
It's 10. I worked there way to long to get that one wrong.
[Verizon Galaxy Note 4 General] LagunaTechie:
So how many people are ACTUALLY planning on purchasing one? I know there are at least a handful in this thread, but how many others?
[Verizon Galaxy Note 4 General] sprintuser1977:
I am not referring only to the DE, or just the Note 4

It is an overall issue.

If you are going to quote numbers, do some research. Samsung is not doing well and at no point did I say the DE was a major reason.

It is indicative of a larger problem.

I am not going to list them all because there is no need too.

Their dropping figures across the board prove something is going wrong.

They are practically begging people to buy phones now, and yes they are worried about Apple and the Note 4.

Anyway, My point stands, they have to change or they will continue to lose financially

Edit: I am a huge samsung fan (owned s3, s4, Note 1-4,Note 8.0, Note 10.1) and wish they would dominate apple. I have even emailed them and provided tips for this. I just wish they would spend more time and money satisfying their customers than on commercials mocking apple.