yashsingh1/xdaforums huggingface dataset:
[Xperia Z3 General] lvlonkey:
On the main page of the Tmobile website they are advertising free shipping on phones. However, when I placed an order for the Z3 there is still a UPS ground shipping charge. Anybody else have this?
[Xperia Z3 General] ngvuanh:
Call for credit.
[Xperia Z3 General] SportingChap:
Completed my (back)order at 5:50pm Eastern with no problems. Zero money down, financed at 0% for 24 months. Cost me $51.58 up front -- $44.59 in sales tax and $6.99 standard shipping*. Estimated delivery date is 10/30.

Got the confirmation email saying my "transaction has been processed" at 7:10pm. Coming from my 2.5 year old S3; here's hoping this is a truly awesome phone!

* For those of you asking about free shipping: I didn't even notice that on the front page, but I definitely did not have a free shipping choice during my checkout.
[Xperia Z3 General] mellospace:
Where did you see the estimated delivery date? When i check my order status it doesn't say any estimated delivery date. I noticed when I was placing the order it said it will be shipped within 5 days, i think i saw something like that. I also got charged shipping, I guess will have to contact them for the free shipping to get the credit back. Thanks.
[Xperia Z3 General] hanano17:
Yup, i'm thinking the free shipping kicks in when it actually ships. We won't have our cards charged until it ships, so i'm hoping it drops off then...or i'll be calling to find out.
[Xperia Z3 General] lzy0702:
Only black... I prefer white version.

Does other version work on T-Mobile LTE network? I don't want to downgrade to 3G.
[Xperia Z3 General] Smoothcrm7:
Order status changed last night from Processing to BackOrdered. It did the same thing with the S5 pre-order until it was ready to ship.

Upgraded through Jump!
[Xperia Z3 General] KDiz:
I saw an estimated delivery date for mine after placing my order. I ordered on the mobile site, and some page popped up saying I needed to sign the EIP agreement from a desktop. At they bottom of the page, it gave me an estimated date. See attached pic. Only place I've seen it though. And I saw the 'ship within 5 days' too.
[Xperia Z3 General] mellospace:
Ok thanks for the info. I chatted with them about the shipping charges and was told free shipping is only for new lines/account, not for upgrades. I didn't press the issue and leave it there.
[Xperia Z3 General] megacrazy:
I got free next day shipping outta them. Be nice and they'll be nice back.

I tried to place the order on their website from my phone but never got the EIP email and the order was automatically canceled after about 30 mins...Decided to give them a call instead. So yeah, smooth launch T-Mobile.
[Xperia Z3 General] dany20mh:
The time that I was placing order mine was said estimated ship at 10/22 , if that would be correct I would be really lucky then :D
[Xperia Z3 General] se1000:
The D6603 will work, LTE will work as well with the exception of band 12. Wifi calling, will definitely not work, VoLTE and HD-Voice will also probably not work.
[Xperia Z3 General] SportingChap:
It was on my confirmation web page, and it might have even been showing on the last page of the order process before I hit the final submit button.

Same. It's not in my confirmation emails, either.

That would have been my guess. :(

---------- Post added at 11:31 AM ---------- Previous post was at 11:30 AM ----------

My estimated delivery date is 10/30. If I had chosen better than 5-7 day ground shipping, I'd be getting it a little earlier. :D
[Xperia Z3 General] mattlgroff:
Never saw one, but it was pretty early for me to check!

My status is now Pending Shipping :D
[Xperia Z3 General] tsachi:
Does anyone know if T-Mobile stores have demo units?
[Xperia Z3 General] ngvuanh:
Not until Oct 29 and you will out of luck for Drive Club for PS4 (if you want one) if not order with 15 and 28.

I thought would wait to pickup but jumped in because of Drive Club even though I don't have PS4 yet (only PS3) :)
[Xperia Z3 General] Smoothcrm7:
Nice! Mine shows pending shipment for a time pretty close to when I placed the order (did it at about 7 am EST launch day), but it still says back ordered under status.
[Xperia Z3 General] Okawa:
Mine is stuck on Back Order :(

No ETA listed anywhere.
[Xperia Z3 General] abhinav.tella:
T-Mobile rep said all new phones/preorders show as back order even if there is stock, he said we might get them up to a week before launch date as some already recieved their Galaxy Note 4 much earlier than launch date. I booked mine on the 15th so just hoping to get it quick.
[Xperia Z3 General] se1000:
nevermind
[Xperia Z3 General] tsachi:
Was hoping they have pre release demo units. In vz now and need to decide between the z3v and z3 for T-Mobile. Since I don't have a PS I'll just wait for release
[Xperia Z3 General] jayr04:
After I saw people getting the Note 4 before release date, I decided to order my Z3 this morning. Estimated delivery the 31st.
[Xperia Z3 General] DepthCharge:
Where do you guys see shipping dates? In my order confirmation email it states "completed" under order status. When I check the tracking, it states "being processed" under order status. Any ideas as to what I should be looking at? Some background...I ordered mine 6:46AM PDT on the 15th. I do recall a pop up message during the ordering process that the Z3 was on back-order and would ship on OCT 17th. :confused:
[Xperia Z3 General] Smoothcrm7:
Just got a text from T-Mobile thanking me for my device upgrade.

No change in the back ordered status however.

EDIT: I ordered mine on the 15th at 7:00am ish EST.
[Xperia Z3 General] dany20mh:
Before you place the order it gives you the estimated shipping time, that's how people saying mine was that day.

For example mine before placing order estimate date was 10/22
[Xperia Z3 General] KDiz:
I've never saw a shipping date, just an estimated delivery date and only saw it when I placed my order at 4:54 PST on the 15th.

Here's what I've recieved so far from T-Mo -

Oct 15 - E-mail - Your transaction has been processed

Oct 16 - E-mail - Thank you for your order

Oct 16 - Text - Thank you for your order

Oct 17 - Text - Thanks for your device upgrade

Order Status is still Backordered
[Xperia Z3 General] Smoothcrm7:
Exactly the same as me.
[Xperia Z3 General] megacrazy:
Same here. They need to stop texting so much and ship the phone already :)
[Xperia Z3 General] jayr04:
When I first ordered, it said backordered, then being processed, then back to backordered as of today. This is why I hate ordering. Seems like they don't have their allocations together.

I'll probably be checking the order status about 18 times a day :laugh:
[Xperia Z3 General] Khidr:
Agreed. I've received the same onslaught of emails and texts. I picked up a g3 on sunday based on the verizon "exclusive" announcement, and the Monday T-mo made the announcement. Ordered on 10/15, and man do they like letting me know how happy they are that I ordered. Hoping I'll be within my return window.
[Xperia Z3 General] joe198219:
I ordered the phone around 10am on the 15th. After I ordered the rep told me that they are shipping the phones out on the 17th which is today. He gave me the option to do one day for $11 I opted to to free shipping. my delivery status says it should be here from the 21-23 of this month.

Hopefully I do get it some time during those above mentioned dates.
[Xperia Z3 General] Eric Violette:
If that's true,I paid for overnight shipping so I should be getting it tomorrow!
[Xperia Z3 General] DepthCharge:
Where are you checking? Mine still says "being processed". Originally said it would ship today, the 17th.
[Xperia Z3 General] Heinous:
When I was chatting with a rep about the shipping charge, they said that my estimated delivery date was the 22nd.
[Xperia Z3 General] abhinav.tella:
Wow, you guys got shipping dates. Still waiting for mine.
[Xperia Z3 General] DepthCharge:
...Uhh...

I just called T-Mobile Customer Care to inquire about my order status and he only gave me "being processed." After the call, I got a charge from T-Mobile on my MasterCard for nearly the same price of what I was charged when I placed the order. Are we supposed to be getting charged twice? Am I missing something? T-Mobile is confusing me already haha. (I'm currently on hold with T-Mobile to get an answer, wondering if any one else had a similar issue.)

---------- Post added at 02:27 PM ---------- Previous post was at 02:15 PM ----------

I was just told the 21st! We shall see! :o
[Xperia Z3 General] KDiz:
I just checked my Visa statement, and haven't been charged yet. Maybe they don't charge until it ships?

Those who've called for delivery dates, what shipping method did you use?
[Xperia Z3 General] DepthCharge:
I was charged the day I made the purchase, the 15th, and just about an hour ago for nearly the same amount. They have no idea where the charge came from and are still looking into it.

...The Sony Z4 is already being said to release March 2015...
[Xperia Z3 General] Okawa:
That's what jump is for :)
[Xperia Z3 General] taylor999:
Just called as well, expected delivery between the 24th-28th. Wish i had the 21st ETA like some of you have. :(

oh well, still super excited for my first sony!
[Xperia Z3 General] KDiz:
Interesting. Just talked to customer service. I was told my order is in the first batch of pre-orders, be one of the first to get a Z3, and the expected date to ship is .....the 25th. Seems like this first batch is large if some are being told delivery would be before mine even ships.
[Xperia Z3 General] Eric Violette:
The Sony Xperia Z3 will be available for pre-sale on October 15 through the web only. Devices will begin shipping immediately after purchase. Customers could have the device in hand as early as 10/16. :) -DanicaA
[Xperia Z3 General] se1000:
Who the hell is this Danica person? I'm just guessing here but it seems like devices will start going out next week and depending on shipping, we'll get them earlier or later in the week.
[Xperia Z3 General] Eric Violette:
Some t-mobile rep who does the posts on their official Facebook page.
[Xperia Z3 General] mattlgroff:
Went researching to be sure, yes the T-Mobile model is D6616 and supports Band 12.

https://apps.fcc.gov/oetcf/eas/repo...ame=N&application_id=158525&fcc_id=PY7PM-0801
[Xperia Z3 General] KDiz:
Hope she's right. You'd think someone on here would have theirs by now if they shipped immediately.
[Xperia Z3 General] Eric Violette:
I would think so too.should be seeing posts tonight for sure if the t-mobile rep was correct. I ordered mine on the 15th at 10am eastern, and had it expressed shipped overnight.still nothing.
[Xperia Z3 General] se1000:
I ordered mine as soon as the website let orders go through, paid full price, and chose the quickest shipping option. I don't have mine yet.
[Xperia Z3 General] DepthCharge:
Alright, so apparently if you make a pre-order purchase from T-Mobile, not only do they charge you the amount of the upfront costs, but they also charge you a hefty amount just to do so. I was just charged today for almost the same amount as the upfront costs because they require a hold on the credit card. How are you going to put a hold on a credit card for an amount slightly smaller than the upfront costs when that was already charged for?
[Xperia Z3 General] Elysian893:
They didn't do this to me at all. They haven't charged me a dime, and all they're going to charge is for the tax+shipping (though I'm not sure why because web orders are supposed to have free shipping).
[Xperia Z3 General] DepthCharge:
The tax and shipping is what I refer to as the upfront costs. I didn't have to pay shipping, but I did have to pay for a SIM start kit. They charged me for this when I initially purchased the device, but now today, they charged me again to "put a hold on my card" as they put it. I don't get it. I'm supposed to be getting a call back, but have a feeling they aren't going to call back...
[Xperia Z3 General] DogPyro:
1131

Pre-ordered on the 15th. Got an email that they made a shipping label on the 17th. Probably will ship out on monday for a tuesday delivery (got a free upgrade to 2 day shipping). Pumped to get my new phone! :D
[Xperia Z3 General] npaladin2000:
Funny, I ordered the morning of the 15th, actually called them to order, and they gave me free overnight shipping. But I haven't gotten a label notification yet.
[Xperia Z3 General] JBDX1319:
Got my email this morning with the tracking information and all! Estimated delivery is Tuesday the 21st and looks to be on time.
[Xperia Z3 General] KDiz:
Good to hear someone has finally gotten something solid on delivery! Wish it were me though, lol.
[Xperia Z3 General] JBDX1319:
I honestly expected to see it come across the forum from someone before I saw anything. I did customer service chat 3 times yesterday with T-Mobile and no one was really able to give me much info other than it was backordered and the last woman telling me to be rest assured that they would all be shipping out by (I believe) the 25th. Don't think it at all made a difference, but definitely happy to see it sitting in Indianapolis on it's way up to Minneapolis via UPS.
[Xperia Z3 General] npaladin2000:
Well, I just got a notification saying it's being processed, that's progress. Any luck and I'll have it by the end of this week. Probably sooner.
[Xperia Z3 General] JBDX1319:
Yeah, I had being processed on mine from the 15th until this morning. Placed my order that morning and signed the agreement around 5pm central time. When did you order yours?
[Xperia Z3 General] npaladin2000:
Morning of the 15th, signed the agreement before noon Eastern time. Called in the order and I'm doing payments.
[Xperia Z3 General] XxSilent22xX:
hmm, i don't remember signing no agreement, i ordered 1am pst on the 15th.. also just got done talking to t-mobile on live chat and he said my order wouldn't arrive untill 10/30 and wouldnt budge on getting the shipping discount lol.
[Xperia Z3 General] KDiz:
Think the agreement is if you're making payments. I paid in full and didn't sign one.
[Xperia Z3 General] mattlgroff:
Same here
[Xperia Z3 General] mattlgroff:
It's an Equipment Installation Plan (EIP) so that's why you wouldn't have had to sign for one.
[Xperia Z3 General] jonshipman:
There is a chance to get it sooner though. I order everything online anyways.
[Xperia Z3 General] schmidty86:
I ordered at 7am EDT on 10/15, did overnight shipping. Haven't received any shipping info, T-mobile website says "backordered".
[Xperia Z3 General] mattlgroff:
Same time I ordered, I'm sure we'll see information tomorrow.
[Xperia Z3 General] npaladin2000:
Wouldn't it be something sweet if we started getting deliveries tomorrow? :D
[Xperia Z3 General] rshiggs:
I ordered on 10/15 with overnight shipping, signed my EIP around 5pm, and my status still shows "Being Processed." I am a new T-Mobile customer, so I hope that doesn't slow down the shipment of this awesome phone.
[Xperia Z3 General] T_Henry:
I ordered mine on the 15th @1AM PST. I got my shipping notification Friday night with delivery scheduled for Monday!

:D
[Xperia Z3 General] schmidty86:
From the looks of it, some lucky people are getting them starting tomorrow. I just hope I'm a day or two behind!
[Xperia Z3 General] dany20mh:
Thing is most of the people that has already get the tracking number, they order out of JUMP. Cause JUMP section of the site was broken almost 6-7 hours, so we are that order through the JUMP, mostly out of luck.
[Xperia Z3 General] DepthCharge:
Is anyone else having multiple charges on their banking account from T-Mobile during this pre-order process? I'm now up to 3 charges on my bank statement from T-Mobile. :mad:
[Xperia Z3 General] XxSilent22xX:
Nope no charges on mine yet.
[Xperia Z3 General] Heinous:
That would be sweet. Mine still says backordered and pending shipping. I guess we'll see.
[Xperia Z3 General] hanano17:
I ordered an hour after it went live, around 4 am EST, and didn't use JUMP and my status is still pending shipping.

I haven't been charged at all yet, but it says I won't be charged until it actually ships.
[Xperia Z3 General] DepthCharge:
Yeah, 3 separate charges. I tried calling, but the sales department is closed. They told me the same thing, that I wouldn't get charged until the phone ships. I was charged immediately when the purchase was made (so they were wrong about that). I was charged 2 days after AND then I was just a day after that. Not liking T-Mobile already.
[Xperia Z3 General] Smoothcrm7:
Just checked my card, no charge still back ordered. Hoping that changes today!

EDIT: The Order History just updated to say backordered, it said pending shipment until 20 mins ago.

Edit 2: The Order Status has said back ordered since the 15th.
[Xperia Z3 General] KDiz:
Same here, changed sometime in the past hour.
[Xperia Z3 General] XxSilent22xX:
t-mobile shipped the note 4 roughly a week early and i suspect we'll see the same thing happen here.

Edit: i just checked mine and it says BackOrder 10/20/2014 at 06:29:27 AM
[Xperia Z3 General] Smoothcrm7:
Mine updated at 06:29:28 AM you got me by .01.
[Xperia Z3 General] sai0899:
Ordered online and signed EIP on 10/15 8AM PST.

Amount on the order status page was $741 (suppose to be $691). Called TMO and confirmed it just a credit check amount. amount is not real until device gets shipped.

My order status also got updated sometime this morning with correct amount and order history now showing backordered (it was pending shipment on 10/15).

EDIT

my order status was updated at 10/20/2014 at 06:29:29 AM.
[Xperia Z3 General] abezapata:
I'm sitting at 6:29:30
[Xperia Z3 General] rshiggs:
I'm still "Being Processed," no change from 10/15.
[Xperia Z3 General] megacrazy:
I'm at 6:29:29. They better ship this earlier than the regular release phones...and in the order they were ordered. People who ordered later seem to be getting phones already while the people who ordered early are still waiting. WTF.
[Xperia Z3 General] KDiz:
Per this reddit post, someone has their Z3 in the mail and expected delivery today. They ordered 7:30a EST on the 15th.

http://www.reddit.com/r/SonyXperia/comments/2jl2jn/z3_shipped_tmobile/
[Xperia Z3 General] dhaliwal925:
Same boat as the rest of you - haven't been charged anything, and my status changed from "Pending Shipment" to "Back ordered".

Question for the people who got a tracking number - are you new customers? Did you sign up for JUMP? Or are you existing customers and you ordered through JUMP?

The reason I ask is that T-Mobile gave preference to those who ordered the iPhone through JUMP, and that might also be the case here. I on the other hand, don't have JUMP so I don't think mine will be the first to ship...I ordered at like 1AM PST when the pre-orders came online, however, I didn't expect to receive it until next week anyways.
[Xperia Z3 General] mattlgroff:
It's the opposite here! Anyone like me doing a JUMP! order had to wait until it was available on the JUMP! device upgrade list which was 6-7 hours after the pre-orders for everyone else. It may not have been intentional... but that's the way it was. Anyone getting tracking information were probably one of those not using a JUMP! up and ordered when they became first available on the website.
[Xperia Z3 General] DepthCharge:
Where are you guys checking the order status? The link provided in the initial confirmation email? Mine still says "being processed". I ordered at 6:46am PDT on 10/15.
[Xperia Z3 General] dhaliwal925:
I understand that, but that's what I am wondering - doesn't matter when they ordered because a lot of us who ordered precisely at the time the pre-orders went live are still waiting to hear about our devices shipping, yet people who ordered few hours later (I am assuming when the JUMP went live) are getting notifications - like the guy on Reddit. Just trying to clear it up...
[Xperia Z3 General] mellospace:
^^^This might be the case, JUMP orders might be going out first. I placed my order around 4:40am EST, no jump, full price on EIP. My order also updated this morning to backordered 6:29:27. Haven't received any shipping notification either by T-Mobile or UPS (i have ups my choice).
[Xperia Z3 General] jayr04:
I ordered on the 16th, EIP, no Jump, still backordered.
[Xperia Z3 General] KDiz:
They gave JUMP customers priority with iPhone 6 pre-orders, if I'm not mistaken. I was hoping it wasn't going to be the case with the Z3 though.
[Xperia Z3 General] hanano17:
I ordered around 4am EST, email confirmation at 4:33am EST. I also did not use JUMP. Order changed to backorder at 6:29:27 as well. It is bad form to prioritize any one customer over another, JUMP or no. This was supposed to be the reason for the online pre-order idea, first come first serve. Not that it really matters to me, I am really only getting the Z3 for band 12 and wifi calling, as I have a Z2. A few days off won't impact my life any.
[Xperia Z3 General] DepthCharge:
I ordered 10/15 6:46am PDT. New line of service, therefore no JUMP. My status states "being processed".
[Xperia Z3 General] dhaliwal925:
I think they did just that, because JUMP customers make them money!
[Xperia Z3 General] rshiggs:
Same here. New line of service (thus not JUMP yet), porting my number over, and still "being processed."
[Xperia Z3 General] abhinav.tella:
They charged me for Jump! without asking, I ordered via store on 15th, still showing as processing as of 06:29:49 AM, so basically I don't think Jump!ers have priority over others.
[Xperia Z3 General] DepthCharge:
I had called into T-Mobile sales department earlier today and they don't have any solid information. She was only able to tell me that shipment should be taking place within the next 24 hours.

Its weird how some people are getting different Order Statuses than others for no rhyme or reason.
[Xperia Z3 General] abezapata:
I didn't use jump but instead added another eip since I couldn't find the z3 on the jump list.

Apparently t mobile will let you finance various phones without assigning them to an active line of service.

So I guess my z3 is considered a new line of service and not a jump upgrade.

I'm going to be bummed if a jump upgrade would have given me priority.
[Xperia Z3 General] shilent:
I placed an order on the 15th at around 5:30PM PST. I just received a text right now from my bank that T-Mobile charged me $697.50. I logged into my T-mobile account, and it still shows backordered. I'm hoping it ships soon.

Edit: This was NOT a JUMP! upgrade.
[Xperia Z3 General] zainqaiser:
My credit card just got charged...so just hoping it ships soon...mine was jump upgrade
[Xperia Z3 General] Elysian893:
My card just got charged, no tracking number yet, but that's a good sign.

Hah, exact same time. JUMP upgrade here too.
[Xperia Z3 General] Fermbiz:
Ditto and Ditto.

I just got charged but its still on backorder. Hopefully tonight the status will change
[Xperia Z3 General] se1000:
what's your status on the t-mo order site?
[Xperia Z3 General] zainqaiser:
It still says back ordered
[Xperia Z3 General] Khidr:
Very frustrating status. Like many of you, I placed my jump order on 10/15, mine has updated to backordered as of 10/20, and it is now showing as though I placed the order today, which is silliness. Hope that doesn't sack my place in line. But, I do have a pending charge for 45 and change for my first payment on jump as of today. so here's hoping.
[Xperia Z3 General] se1000:
If the charges are happening, it's a good sign they are shipping out today or tomorrow at the worst
[Xperia Z3 General] Fermbiz:
Yea thats what the Tmobile rep told me. When I get charged is when they are going to ship it. My only regret is I chose ground shipping :(
[Xperia Z3 General] jayr04:
That's what I'm thinking.

Edit: Just got charged. Status still says backordered.
[Xperia Z3 General] DepthCharge:
Bummer, I've been charged 3 times since I placed my order and I still show "being processed". Is " being processed" the worst status to have in this situation?
[Xperia Z3 General] se1000:
Have you tried calling CS?