yashsingh1/xdaforums huggingface dataset:
[Xperia Z3 Compact General] cromo8:
Agree with the fact that the site is flawed however I dont agree with not having a sony phone. I got expedited shipping because I wanted it this week im in CA, if its coming from Chicago if they ship today wont be here until Monday how pointless.
[Xperia Z3 Compact General] jdiddy_ub:
Only way to hurt them is through their pockets.. Purchasing it from them or another retailer is still a check mark in their books

The order system is more than flawed..And it goes beyond the order status

Yo yo-ing a customers order status is bad enough .. Having people that pre-ordered weeks ago continuously wait without a date while outside retailers are selling it for a cheaper price and also replenishing their stock faster than they are? What?

If it wasnt for my sisters employee discount I wouldn't have even ordered this phone.. Which is why I haven't picked it up anywhere else when I had the chance

Sent from my Nexus 5
[Xperia Z3 Compact General] cromo8:
I am wondering if we can price match, I am in the same status as yourself. to this moment I am at preparing for shipment but hasnt changed in many hours. Currently have an HTC M8 and hope this phone is better. Sucks my local store doesnt have it yet.
[Xperia Z3 Compact General] TrkWhre:
Well im in the same boat. Backordered status and customer service doesnt have a date on their next batch. Told me to wait 5-7 days and "be paitent". Dont see a local sony store near me in northern va :( I pre-ordered on Oct. 24th, a white one, that at the time showed a Nov. 2nd ship date while the colored ones showed backordered.
[Xperia Z3 Compact General] AK4TAY7BEN:
Glad I cancelled my Sony order. B&H turned out even cheaper than the student discount and I already have a tracking number. Going to be here on friday.
[Xperia Z3 Compact General] TrkWhre:
Link? I went sony store route specifally because of the student discount.
[Xperia Z3 Compact General] onesun43:
Looks like B&H is out of stock until 10-Nov for Black and White, 25-Nov for Red, and Green has no date of availability. Glad mine is in the mail. Can't wait for tomorrow to come.
[Xperia Z3 Compact General] jerflash:
Just got my red one from B&h. Phone is awesome.
[Xperia Z3 Compact General] joeythehobo:
My jealously, it burns strong. I ordered mine (Green) on the Sony Store on Oct 13 and all of this back and forth "preparing for shipping" stuff is killing me.
[Xperia Z3 Compact General] AK4TAY7BEN:
https://secure.bhphotovideo.com/c/search?Ntt=z3+compact&N=0&InitialSearch=yes&sts=ma&Top+Nav-Search=

They are out of stock now unfortunately. It was cheaper for me because I didn't have to pay tax or shipping.
[Xperia Z3 Compact General] daintydutchess:
I'm pretty much done with them.

I sent them a question asking for the status on my Green one I pre Ordered on the 14 of Oct.

Got this generic answer:

Called the Sony Customer Service Agents and the lady said that my order specifically showed it would ship the 10th. However for the Green they would not get into the warehouse until the 11th and 17th. Not sure how my phone is supposed to make it to me when they don't get them till the day after. I called my only local store in Palo Alta and they have it in both the White and Black as they said the other colors are not in high demand normally. I asked if I could order a Green one and he said he could put in an employee order for it and it would take 5 to 7 business days to get to me from then.

I'm getting a case for my phone so in the end the color doesn't really matter. I'm going to cancel my Pre-order and go into the store in person tomorrow.
[Xperia Z3 Compact General] jdiddy_ub:
when you say local store..is it a Sony store? The one in NYC doesn't have them...which i would find incredibly shocking if they are stocking it their stores
[Xperia Z3 Compact General] cromo8:
Here in San Diego there are two stores, just got confirmation that they received 6 in stock in white and 11 in black. All real Sony stores have them in stock now, New York Ones have had them since monday.

Im going to go buy it after work and cancel my order.

---------- Post added at 03:23 PM ---------- Previous post was at 03:22 PM ----------

Hint for everyone. Use the Sales Chat, dont have to wait for E-Mails or call if busy like myself at work. Put an item in your cart(not logged in) and will ask if you need help. Kind of shady way to not have real all time chat but it does work without fail. Has also worked without anything in Cart but not all the time.
[Xperia Z3 Compact General] jdiddy_ub:
just called the store in NYC..they have it...my sister works in the building and didn't know...she dropped the ball on this one

i couldve avoided all this back and forth shipping nonsense
[Xperia Z3 Compact General] cromo8:
I'm glad I could help indirectly! Now to see if you can cancel the order. Heard if it says preparing shipment then they don't do it
[Xperia Z3 Compact General] daintydutchess:
Thank you for this tip! I attempted to find chat yesterday and couldn't find a working one (some how found the Xperia Customer Service for Great Britain though), wish I had known about this little tid bit yesterday.

It was a verified Sony Store. I like the white one anyways, so I'd rather go drive 2 hours than wait on the Sony Warehouse to make up it's mind.
[Xperia Z3 Compact General] jdiddy_ub:
well my phone was changed to "backordered" status so it should work...i am curious to know though if my sister can still use her employee discount for in-store purchase. There is a disclaimer that says they can't use it on playstation or mobile phones...but the discount was applied when my sister added it to her cart online...an in-store rep might not let her do it
[Xperia Z3 Compact General] cromo8:
Good Luck to Both of you! Let me know what you think!
[Xperia Z3 Compact General] joeythehobo:
San Diegan here as well, they said that the green and red are supposed to be in on the next shipment, but not sure when that will be, probably 5-7 days. The employee was helpful and put my name/number somewhere to be called when a green arrives in a shipment. Hopefully that will work and I can cancel my Sony Store backordered nonsense.
[Xperia Z3 Compact General] sravanz:
the sony store here in costamesa ca sucks.. everyday they say the same.. expected to arrive later this week.. And my friend got his phone from bh photo and he said there are no earphones in the box. That sucks for a $530 phone
[Xperia Z3 Compact General] pipspeak:
Nope, there are no earphones in the Z3c from B&H (got mine today). But there aren't any if you buy from the Sony store, either, are there? And in Europe it sounds like the phone in only bundled with cheap earphones, not the noise cancelling ones.

I don't really care because I consider the $499 B&H price to be a pretty good deal for such a high-end phone and I already have a bunch of good earphones (though I admit I'd like to try the Sony noise cancelling ones)
[Xperia Z3 Compact General] sravanz:
Atleast international variant came with some earbuds.. Its an ok price for $500 not pretty good... apple, samsung and htc ships some earbuds bundled with phone. I dont know why sony left them out.. I really like sony earbuds..
[Xperia Z3 Compact General] epps720:
So i had my phone preordered from Sony for about a month then cancelled that order when I saw B&H had the orange/red phone in stock this week. Worked from home today as my phone was expected to be delivered. UPS truck pulls up, I'm all excited to check out this phone. Open up the box and... yeah B&H sent me the black version instead. So annoying!! Called B&H and they still had my orange phone in the warehouse but wouldn't ship it until they received my exchange. So in order to not have to wait for another week or so I had to buy it outright again and wait for my refund when I send this one back. At least my new phone should arrive tomorrow.

Obviously not as bad of an issue as a lot of you guys here but had to vent a little.
[Xperia Z3 Compact General] wikitiki:
Cancelled my green order and grabbed one of the last white z3c from my local Sony Store. [emoji16] good phone so far. Good luck to you all!
[Xperia Z3 Compact General] VegasRooted:
Don't worry on the return of the black one, B&H is really good with their customer service and returns, at least in my experience with them...
[Xperia Z3 Compact General] Notchr302:
Does a none know that that these are indeed USA version? I DID recieve mine but someone said the model number was the same as one he bought from Techno Trading House. Apparently there is a Latin American version as well. Any way to confirm this?
[Xperia Z3 Compact General] FSRBIKER:
When you first start the phone the top option for Language would be English/USA. Do you see a LTE icon if so its running the USA version of software.
[Xperia Z3 Compact General] Notchr302:
Yes but I just read a post on YouTube about the Mobile Tech Review on the Z3c. She also had the "Lte" and this was long before Sony released the US version. A poster said there is a Latin American version sold on techno trading house and amazon and Delta(where she bought hers on the video). On Android Central there is a guy who sandbox model #is the same as his off of techno trading house. Putting 2in2 together I'm thinking this is not the actual US model. Now they might be one in the same but if there is something different in the US model, I'd want that one. No one has the one direct from Sony yet, so no way to know for sure
[Xperia Z3 Compact General] OMEiAM:
How would I get the LTE logo instead of the 4G one on my Z3c?
[Xperia Z3 Compact General] y2jdmbfan:
That is not exactly true...The Latin American version has LTE icon and English / USA at the top as well.
[Xperia Z3 Compact General] kandelai:
I purchased a pair of the Sony noise canceling earbuds off of Amazon, much cheaper than from the Sony store.

---------- Post added at 07:02 AM ---------- Previous post was at 06:57 AM ----------

The hardware is the same, model D5803, so just flash the firmware you want (US version has the LTE);

STOCK FIRMWARES for D5803 & D5833
[Xperia Z3 Compact General] cromo8:
Thats ok, I am glad you should have yours soon, the phone itself is great.

I got mine at the sony store, real sony store not retailer. How could I tell if it is the US version? Everything comes standard english, lets you pick US carrier when you set it up. Im pretty sure it is the US version, however it did come with chinese keyboard and japanese pre installed also.
[Xperia Z3 Compact General] Notchr302:
Post a pic of the build number on about phone if you can.
[Xperia Z3 Compact General] Borgus02:
Me too

Count me in as a frustrated buyer. I ordered a green one from the US Student store on Oct 17th. Original ship date was Nov 2nd. Ever since that date has passed my status has flipped back and forth from "backordered" to "preparing for shipment" at least a half of a dozen times. Now, the product page for the green Z3 compact shows a Nov 9 ship date. Extremely frustrating....I am on the verge of cancelling my order entirely. :mad::mad::mad::mad:
[Xperia Z3 Compact General] cromo8:
Here is a screenshot
[Xperia Z3 Compact General] y2jdmbfan:
Can you post the software/firmware number on the side of the box? should be 12XX.XXXX something in that format...When did you get it? What location?

Thanks!
[Xperia Z3 Compact General] Notchr302:
My numbers match yours on the phone
[Xperia Z3 Compact General] cromo8:
Got it Direct from Sony at a Sony Store, Yesterday. As far as box goes I wont be able to until after work today which will be around 5:30 Pacific.
[Xperia Z3 Compact General] Borgus02:
WTF

Ordered Oct 17th. Been jerked around since with ship dates and status. Now, I get this email response:

Thanks for shopping with Sony!

I apologize for the delay of your order. I'd be more than happy to help you.

Upon checking, your order is currently being processed and the estimated ship date is on 11/15/2014. As soon as your order ships, we'll send you an email to let you know what the tracking number is.

Please be advised that our warehouse follows the first-in and first-out policy so order will be fulfilled in which it was received.

You can also keep checking your order status by going to store.sony.com. After you log in, click on "My Account" then "Order Information". From there, you can search for your order number and check the order status or any updates on the estimated ship date.

If you have any other questions about your order, please reply to this email or contact Sony Customer Care at 1-877-865-7669. We're more than happy to help.

To learn more about our weekly deals, please visit us at store.sony.com.

Thanks for choosing Sony

-----------------------------------------------------

Ridiculous. My ship date went from Nov 2, to Nov 6, to Nov 9, and now I am being told by customer service Nov 15. This is a failure.
[Xperia Z3 Compact General] pipspeak:
Failure indeed. Someone (or many people) at Sony should be fired for the apparent fulfillment snafu going on. But then it's a Japanese company so no-one will get fired and Sony will wonder why, despite having a potential blockbuster phone getting rave reviews, it still managed to monumentally screw things up and lose some more market share :laugh: I still have no idea why Sony did not release the Z3c alongside the Z3 through carriers in the US.
[Xperia Z3 Compact General] Notchr302:
We are still trying to figure out if the ones in B&H and others are the same as coming out of Sony Direct. I think they are but others question this. If they are then that would mean they are feeding their authorized retailers first. Mine was in Stock at B&H but now it's not. Got mine in 1 day when it was there. If they get more in, id cancel and go with them.
[Xperia Z3 Compact General] jdiddy_ub:
my sister was able to pick up the z3c from the sony store in NYC....they applied her employee discount even though the website says no discount on mobile phones...no complaints from me :)

$490 w/ discount after taxes..picking it up from her tonight...just cancelled my online order...no more shipping nonsense to deal with
[Xperia Z3 Compact General] vegitron:
I got my Z3 Compact direct from the Sony USA web store today.

- D5803 White

- 1290-0539.2

- 14W43

- no earphones

- "US Safety Guidelines" pamphlet

- Startup Guide has the "BC" logo which is "California Energy Commission" certified.

- box was sealed
[Xperia Z3 Compact General] mario24601:
Pics, impressions?
[Xperia Z3 Compact General] Notchr302:
Ok so the one from B&H has the same numbers as you and I didn't even look at the pamphlets before but sure enough it's has the US safety guidelines. That all but confirms it for me.

---------- Post added at 07:19 PM ---------- Previous post was at 07:15 PM ----------

Check that mine says 14w41. What is this number anyway? Everything else the same
[Xperia Z3 Compact General] joeythehobo:
Just got a call/update from the San Diego (UTC) Sony Store. They said that they'll only have black or white in store and that green or red can only be ordered online.

They just opened their shipment, however, and have 6 black and 3 whites, for anyone in the area looking for those colors.
[Xperia Z3 Compact General] radiohead14:
i just checked B&H.. says preorder status for orange tho?
[Xperia Z3 Compact General] jerflash:
Ya because they sold out... I'm using an Orange one from them right now!
[Xperia Z3 Compact General] cromo8:
Just got the same call, I would go pick it up asap
[Xperia Z3 Compact General] TrkWhre:
Has anyone who ordered from Sony Store Online recieved theirs? If so, when did you pre-order. Would like to get a handle on when I could expect mine!

Looking on their site right now.....

White - Backordered

Orange - Backordered Estimated Ship Date 11-06-2014

Green - Backordered Estimated Ship Date 11-09-2014

Black - Backordered Estimated Ship Date 11-17-2014

Called Sony and was told the 18th estimated ship date for my white one. I choose standard shipping so the 24th i'd get it......UGH!

CANCELLED SONY ONLINE, see below.........

UPDATE

B&H shows in stock for white and black models.....calling them now.

UPDATE

Ordered a White one from B&H, guy said they have 10 (9 now I suppose) of the white. Went with standard expedited shipping since I'm close enough to NY that it should still get to me by tomorrow (based on their shipping map) if they get it on the truck later today! If not, Monday isn't the worse (compared to Sony telling me the 24th!).
[Xperia Z3 Compact General] radiohead14:
bummer. i just ended up ordering from our employee online store. i was willing to forfeit our discount to get the orange asap, but they only have black and white. the nyc store has a bunch of black and whites in stock fyi, for those still looking here.
[Xperia Z3 Compact General] TrkWhre:
it's crazy that Sony is stocking their stores (which are not many to begin with) and blowing off fulfillment of their online orders first (you know, people who more or less paid already).
[Xperia Z3 Compact General] jdiddy_ub:
Yes.. I find it terrible that they disregard people that ordered it online weeks ago and anyone who has access to a near by Sony store can just walk in and buy one.. Pure BS... Luckily NYC/LI has 2 Sony stores

Sent from my Nexus 5
[Xperia Z3 Compact General] epps720:
yeah I guess I had the last one reserved. My wife confirmed that the phone did get to my house today and it is the orange/red color. On a side note it's funny how there doesn't seem to be a consensus on the color. seems like every site calls it something different between red or orange. Guess this is one of those time where Sony should have called it something else, Mandarin or something. I'm not a stickler on exact naming of a phone color but that Green is not Green.
[Xperia Z3 Compact General] y2jdmbfan:
The box calls it Orange, it is definitely Orange, not red...I have one...
[Xperia Z3 Compact General] aquaholik:
Their back order and ship date is bogus. How can the red/orange ships on 11/6 when mine that was pre ordered back on Oct 18th is still showing back ordered! If I didn't want the Sony 2 years ADH, I would cancel and order from B&H.
[Xperia Z3 Compact General] TrkWhre:
Exactly why i posted the "estimated ship dates", it's just blatant lying at this point. I pre-ordered a google player and the z3 compact around the same time, Google showed 11/6/14 as the estimated ship date and I got an email today with a tracking number! Sony showed 11/2/14 as the estimated ship date for my white z3c and look how that turned out. The whole point of pre-ordering is so the manufacturer can ramp up (or down) production to meet fulfillment, plus it's pretty much a "guarantee" that ya'll be one of the first to get it. I pre-ordered a ip6 for my wife and we had it on our doorstep the day it was released in stores.

Just a bad why to do things.
[Xperia Z3 Compact General] TrkWhre:
....and B&H just fired me an email with tracking number on my white z3c. Crisis averted.....thanks to B&H
[Xperia Z3 Compact General] daintydutchess:
My local store sold out so I gave in and ordered a White one through B&H, should be here Tuesday.

Has any one come to a conclusion on if B&H's phones are the same as the Sony ones? I'm still seeing rumors that this is the Latin American firmware version from B&H.
[Xperia Z3 Compact General] Notchr302:
The poster above said he recieved his from Sony. What he described is my B&H unit to a "T" with the model # and types of things like USA guidelines packet. The # starts with 1290.xxx on both. I'm thinking there may be two versions called "Latin America"and America but I'm thinking since it's all the same region, it's all the same. I don't have anything on the box in Latin or Spanish. Four different people at B&H said it's the US version so I'm thinking it's all the same. They are an authorized dealer if you didn't know also.
[Xperia Z3 Compact General] pipspeak:
Here's the info from my black Z3c from B&H:

- "D5803 Black" on box

- 1290-0538 in phone SIM space, but 1290-0538.2 on the box

- 14W41

- no earphones

- US Safety Guidelines

- Startup guide has BC logo

- Box was sealed

Weird that the box and SIM slot paper have slightly different numbers. Does anyone else have the same discrepancy?
[Xperia Z3 Compact General] inhumaine:
Here's what I just got from Sales Chat
[Xperia Z3 Compact General] Notchr302:
I have 290-0539.2 on the box

And the same excluding the. 2 in the Sim area
[Xperia Z3 Compact General] VegasRooted:
Region Codes

If you have 1290-0539, that's the (white) U.S. Region Customization version.

This seems to be how the U.S. regional codes of the D5803 are arranged:

1290-0538 = U.S. region black

1290-0539 = U.S. region white

1290-0542 = U.S. region orange

1290-0543 = U.S. region green

The decimal point after the 8-digit region customization code I'm not so sure of, but I did have a decimal (.5) at the end of my U.S. region Xperia ZL (C6506, Region Code 1270-6441.5) that I bought not too long ago. Maybe the decimal refers to production batches or production location, or warehouse location, who knows. It only seems to be present on the box, not on the pull-out ID card or in the hidden configuration menu listing of the region code.

Other examples of regional customization code stuff:

Before I bought the U.S. region version, I also owned a Mexico region Xperia ZL (C6506, Region Code 1272-9003); besides having the different region code from my U.S. version, it also had a Mexican cellular carrier splash screen (MoviStar MX) and the default language was Spanish. (It's bootloader was not unlockable either, because it was branded to a carrier.) The box itself looked the same as the U.S. region ZL box that I bought later on, except that the specifications label on the side was all in Spanish. I later flashed the Mexico region ZL using the U.S. region firmware.

When I bought the full-sized Xperia Z3 (D6603, Region Code 1288-1977.3) from Clove Technology in the U.K. a few weeks ago, it came with U.K. English as the default language and included a U.K. A/C charging head, ear buds and a USB OTG cable. It also only displayed "4G" in the status bar even when I was using 4G LTE here in Las Vegas, because apparently there is no differentiation in the U.K. between "4G" and "4G LTE". (Speed tests verified that I was using 4G LTE speeds while only "4G" was displayed) Later, after I flashed the Generic International firmware on it, it's default language became U.S. English, it then included the Android browser (as well as Chrome), and it then displayed "4G LTE" in the status bar. (I later flashed back the stock U.K. region firmware before parting with it to get the Compact instead.) Notice that the Region Code for this Z3 also had the decimal number, for whatever reason; in this case the decimal was ".3"

So anyways, I hope this info is helpful, and never fear if you have another region's firmware on your Z3 Compact and you are unhappy with it; with a little research and some skill you can simply flash the region's firmware that you desire (as long as it is a stock Sony firmware that is specific to your model Z3 Compact, such as model D5803 for example) You won't have to unlock your bootloader to do so (again, as long as you use an official, stock Sony firmware specific to your model), and you therefore will not risk wiping your TA partition or losing your DRM keys.

Cheers,

VegasRooted