yashsingh1/xdaforums huggingface dataset:
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] hypergreatthing:
So my tally is as follows:

1) rejected. I included the tmobile order page screen shot, tmobile trade in screen shot, screenshot of the imei/mac address and a copy of their email. Rejection was because they couldn't find the receipt of the phone.

2) accepted. Exactly the same info as above.

They have complete morons working there. I don't want to resubmit everything for the first rejection. I've emailed them 3 times with 2 replies so far with absolutely garbage info.

My last email i included attachments which i printed out and mailed to them. I didn't even get their stock "someone will reply in 2-3 business days" from them. Fairly sure they autorejected it because of the attachments.

If i don't hear from them tomorrow, to the BBB i go.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] m3lover1:
I didn't even get any reply. No rejected or accepted email
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] fcb1:
Got my registration email October 29, haven't heard anything about an acceptance or anything since. What's the email i can use to contact?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] demize!:
Just tweeted them a link to the thread and explanation [MENTION=767379]Samsungmobile[/MENTION]US if anyone else wants to pile on they should know the hoops their loyal customers are being forced to jump through. I also told them how great Note IV is etc. Why Twitter got rid of URL shorteners is beyond me it took me 3 tweets.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] m3lover1:
No idea. I just got the confirmation as well when I sent the forms in. I am just going to contact support on the prizelogic site
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] fcb1:
They're probably gonna wait until the last day so it's too late to do anything about
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] iunlock:
Keep documentation of everything. "Paper trail," is very important. I've recorded all my calls with Samsung and TM.

However, just stay persistent and you should be good.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] iunlock:
Just checking in...

How's it going everyone....more people getting the confirmation acceptance email?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
I been in contact with them all this days did get a reply from a customer service rep saying everything was good and accepted just waiting for the other confirmation but everything looks good did get another one saying if my submission was good I will get a check in 6 to 8 weeks
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] iunlock:
Great to hear!
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] hypergreatthing:
got a response:

"Thank you for your inquiry. Your rebate has been approved. "

1 day after contacting the bbb. Good stuff.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] fcb1:
What's the bbb?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] XT444:
Better Business Bureau
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] monkeyass408:
i entered the rebate a little later than most on nov 1st. I have not heard from from them back. All i got were confirmation emails only. Didnt get the accept/reject email for none of my phones. I sent it in via internet and not mail. Any suggestions?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] fcb1:
I'm on the same boat. I submitted mine October 28 and only got confirmation. No acceptance or anything.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] MMakoto:
So i have called prizelogic's customer service # 3x, first time i was told my claim is approved on 11/11, called around 11/16, but i never got any email confirmation. Called again a week later, same response from the same girl named Dana, and this time she couldn't say which day it was approved, she couldn't even resend the approval email either, she did verify all my info and said my claim has been approved and it won't change. I have also emailed them a few times stating my phone call experience and asked them to confirm my claim approval, but they never responded. Something doesn't seem too right about this whole thing, but i'm just hoping i'll get the check in a few weeks. Btw, how can i record a phone conversation with the note 4?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] demize!:
Pray?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] m3lover1:
I need to call them. Only got the confirmation email, no acceptance or denied email for the claim. Emailed them inquiring about it. Responded to my first email with a generic message, have not replied back to my second email.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] demize!:
Got a rejection email yesterday stating proof of purchase was not sent they now want that physically mailed to them which is fine just wont be postmarked by yesterday. They want the email printed and included so maybe it'll be ok. I dont know why the preorder info wasn't sufficient.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] dapperwix:
Wanted to share my experience with this promo. Just got my rebate has been approved email this morning, so now I'm just waiting to receive the rebate check.

I submitted my rebate online on Nov. 5., so it took them a little over a month to approve. I never followed up with them or anything.

I preordered my phone from Tmobile.com. I wasn't able to do my tradein through Tmobile. Ended up taking a chance and a tradein to Amazon separate from my preorder. Submitted the proof, and I'm glad my hunch paid off. Hopefully check will arrive sooner rather than later.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] fcb1:
Thing is I the proof i sent was just the offer, I hadn't sent the phone in yet so basically I could've kept my trade in and still got the check.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] m3lover1:
Finally got my approval email early this week, I sent the rebate in October 20 something. Finally
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] ejdavis:
Received today. Submitted on December deadline!
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] SiNJiN76:
There's no Phone Number to call PrizeLogic. Only an online Ticket form. A lot of you getting your approval, sent in the rebate well after me...but I still haven't received confirmation. :eek:
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] getbuzzin:
Received my confirmation as well. I still won't believe it until some actually gets the card in hand.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] MMakoto:
So my nightmare has just started today, I got the email from them that I got rejected due to double submission. My claim was sent in by mail the week after 10/16, then submitted again via online 2 weeks after, never received anything else afterwards. I have called their 800 # like 5x, each time I was told that I'm approved and the status won't change. Now what can I do since the promotion ended already?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] SiNJiN76:
Man I hate non instant rebates! . I wasn't expecting yellow brick roads that led to a rainbow when I saw this promotion. That said, I would have bought the phone regardless. But, since I submitted, I will try and get it, but won't hold me breath and spend too much time/resources on it.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] MMakoto:
so i just called prizelogic again this morning, same person who picked up the last few times. she said my mail in submission was rejected, but the online submission which they received first was approved. i used different email addresses for both submission, but they have all my info under the mail in submission email, which was the rejected submission. pretty bad job they did on this part, now i'm just gonna wait and see if i'll get the check, won't stress about it too much either-it's taking too much of my time.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] SiNJiN76:
Yup, I just called also. Spoke to a lady. Said my submission was received and approved on Nov 3rd. Give it 6-8 weeks she said. Inquired about the approval email that I never received, she said to check spam (of course I did, not there). So, by my calculation, I should expect something next week at the latest. :good:

Hopefully, my inquiry triggered an 'alert' of some sort to 'hurry the f up and send that sh*t out'. :silly:
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] MMakoto:
don't get too excited about getting the check next week, you probably won't. your approval date is not accurate. out of the 5x i've called, that girl gave me all different approval dates, and once she couldn't even say which date i was approved., what gives!
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] fcb1:
Has anyone gotten a check yet? What surprises me is why would Samsung partner with such unorganized company
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
No check yet going by their 6 to 8 weeks this week or next I'm expecting one of course I'm carefully watching this thread, very disorganized I agree.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] siraltus:
I got a confirmation email that my rebate was approved on November 11th and have been waiting since then. 6-8 weeks since that date puts me into end of December to mid-January.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] gotojanoo:
Anyone got their gift card yet? Samsung its been so long :(
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Still waiting I'm on 8 weeks now ?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] fcb1:
Considering its very disorganized I'm pretty sure it may take longer than the estimated times
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Any new news guys has anyone contacted BBB on this?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] pressagny27:
I received two e-mails from the company processing the paperwork. The first one saying that I needed to resent in the mail the original documents. I had e-mails then everything. I figured no big deal. So I prepared the package. The day I was going to mail it certified i got another e-mail saying my Rebate was approved. Since then no news.

I am starting to believe that it was a promotion to get US the consumer to purchase the Famous Galaxy Note 4 and that they will mail us nothing. Such is life........:D
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] weddywie:
I got the approval email on November 11th and so far no check yet.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] JimSmith94:
Mine was also approved on November 11th, which is 47 days to today, so not quite seven weeks. They've got one more week to get it here in their 6-8 week window.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] RebDovid:
I, too, received an approval e-mail on November 11. No rebate as yet.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] jarazmek:
Starting to wonder ... my 8 week mark is the 6th, I'm starting to worry being that it is coming down to the last minute. I figured I would have heard back by now.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Same here I'm concern Prizelogic has reply to other emails however as of late nothing, I guess I will contact Samsung once it gets pass the 9th week
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] MMakoto:
Do let us know if u decide to contact Samsung. BTW, which dept are you gonna contact anyway?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Contacted Samsung today, they told me to contact Prizelogic since they were the ones sending me the information about the promotion, the guy gave me a reference number about my case I email Prizelogic again tonight so let's see what they will say it's been 10 weeks since my submission, unless they count the entry different I contacted Samsung via their online chat hope it helps I will keep updating this post.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] pressagny27:
I wish you good luck on the call with Prizelogic when you call them. Hopefully you will talk to a live person. Let us know how it went.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] arjun90:
I see a lot people frustrated at Slickdeals.net The internet forum is trending on this. Hopefully, everyone gets a hold of their rebate checks and I can look forward to the bandwagon later this year when the Note 5 is unveiled.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] JimSmith94:
Do you have a link to that discussion? I just did a search there and couldn't find any discussions about this rebate.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] arjun90:
Here you go, http://slickdeals.net/f/7210600-get...u-purchase-the-galaxy-note-4-or-galaxy-s5?v=1

If a rebate process involves a middleman such as Prizelogic, I would never encourage anyone to embark on this type of rebate process.

However, if the rebate was being honored by Samsung or the retailer where you purchased the item from, that's all whole different ballpark.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Usually rebates like this are tedious and frustrating but I feel they will deliver is probably a slow process and they can't keep up with the demand at least I'm looking at the bright side lol
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] demize!:
How did you contact them? I sent an email and via twitter and got a run around just re my backordered battery. So annoyed I just bought one on ebay. I got an email from prize logic stating I didn't send the right info so I resent it via usps then I get an sms from tmo telling me I wont get any rebate value for my handset wtff?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] arjun90:
I'm glad I didn't put myself in this rebate process this time around. Hopefully the next wave of rebate offers will be more seamless.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
I spoke to a rep online chat via Samsung site, but Prizelogic is the ones I will try to contact tomorrow
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] pressagny27:
I tried to contact Prizelogic again today and was told that I had to leave a message and they would get back to me. I have left several messages and send several e-mails and never got a response. I will try again tomorrow if I have no luch then it will be time to contact the BBB.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Same here no answer this sucks big time I guess I will contact BBB as well will give them 2 more weeks
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] pressagny27:
Mike, I agree with you let's give them a few more weeks. I also believe that during that time we could spread the word that we may file a complain with the BBB in the Forum. More complains better the results. Let me know your opinion on the matter.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Absolutely indeed great idea let's keep the pressure on Prizelogic
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Good news guys I finally got a response from Prizelogic this is what they sent me this morning ?

Thank you for your inquiry. Your rebate has been approved. We apologize for the delay in delivery and are working closely with Samsung to get all rebates fulfilled in a timely fashion. We appreciate your participation and patience as we work diligently to send your rebate.

Thank you,

PrizeLogic Support
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] jarazmek:
Got this email this morning after a week of back and forth
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] nano303:
Lol "the mysterious "trade-in-reciped" gets me ALL THE TIME

ROLL THAT SHT, LIGHT THAT SHT. SMOKKKKE THAT SHT
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Well at least we know it's legit lol
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] MMakoto:
prize logic csr #

for anyone interested, this is the # i have been calling, 888-795-6442. it's always the same girl who picks up, Dana. you just give her your email address associated with the claim, then she'll read you whatever she sees, can't say if all is true though. she has given me different approval dates each time i called, so good luck on anyone calling.

also, i JUST received my approval email today, just a few simple words, not like the ones i've seen from others.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] alhadee12:
I received my approval email, but I have not received my check. This is very interesting that no one seems to be getting their money.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Eventually we will based on their response
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] alhadee12:
It's kind of odd that it's taking so long.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
It is specially when we are talking about Samsung which is one of the most important companies in the world but I blame Prizelogic could have been the overwhelming demand.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] alhadee12:
That's true.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] karipay:
For people waiting for their check to arrive, found the Prizelogic facebook page and found this message about our rebates.

Prizelogic January 9 at 10:18am ·

Great News! If you have previously received notification that your rebate has been approved, your Samsung rebate check is being process and will be received via USPS by Friday January 23rd, 2015. It will be delivered to the address you used while registering for the rebate.

We sincerely apologize for the delay, and thank you for your patience and understanding.

Here's the link to their FB page - Linky
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Thanks appreciate the update
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
So far good just got the email saying a check should arrive within the 23rd of January
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] pressagny27:
I wish good luck to all of you. I have heard nothing from them since November 11th, 2014. I talked to the BBB and they cannot help me. I guess I will never do a rebate and buy a product from Samsung again. I spend a lot of time on this and I feel that no one is cooperating. Personally I am writing off the $160 as a loss not worth the time in pursing it any further. Until i see you guys posting a copy a check on here I will believe it is a SCAM.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] fcb1:
Looks like someone got their check over on the at&t threads
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] gotojanoo:
That's great news
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] fcb1:
I actually started to lose faith but now I have a little hope, a little hope
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] gotojanoo:
Haha same here. $ 824 otd was damn too much now at least will recoup some [emoji3]
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] MMakoto:
Just got my check a few minutes ago. [emoji4]
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] gotojanoo:
Congrats
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] MMakoto:
Check was mailed from Southfield, MI 48033, and I'm in the NYC metro area, so I assume a lot will be getting theirs today or Monday.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Congrats will get home in a few to see I'm hoping this upcoming week
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] Will Rickards:
Got my check from prizelogic for 174.

Eastern PA
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Nice glad to hear guys still nothing for me today I'm in Tampa will be on the lookout next week
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] SiNJiN76:
Ditto! Doing a SnapDeposit! Then after the check clears, cancel the BBB complaint. The Check was made out on Jan 5. Got it today Priority Mail 2-Day it says...with a Mail date of Jan 8. Weird.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] karipay:
Just got my check today too. Sweeet! Don't want to do this again. Lol!
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] JimSmith94:
Nothing for me today, and now I have to wait until Tuesday!
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] RebDovid:
My $190 check arrived today.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] gotojanoo:
Anyone from California received it yet?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Anyone in Florida that has received the check?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] dapperwix:
Also received my check today. Check was dated Jan.14, so it looks like they are cutting the checks and sending them out quickly. I am in Boston, MA. Glad it worked out in the end for me. Good luck everybody.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] alhadee12:
I just received my check today.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] SiNJiN76:
Yup. Me.

Sent from my SM-N910T
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] JimSmith94:
I'm in Texas and no check today.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] fcb1:
Still waiting here in California
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] inco9nito99:
Got my cheque here in Chicago this past Saturday.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] demize!:
Ok guys hows this for a kek: got an sms from Tmo telling me my rebate was not approved, but got an email from Prize Logic stating my check is on the way? No explanation from Tmo Im thinking the water sensor was colored just from age, never got wet. So if they're going to deny my crappy $40 rebate let them return the phone at least. Its in perfect working order, am I right? Now maybe the friggen discounted batteries will come out of backorder.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] monkeyass408:
dunno why you even got a sms from t mobile. They dont handle the rebate from samsung. It has nothing to do with t-mobile.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] demize!:
Did you read the post? To be eligible for Samsung's rebate you have to have recieved some value for your old handset, trade in value.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] fcb1:
You were denied t mobiles rebate, which is the money the give you for the phone, prizelogics rebate is the money the give you to add it up to 200$. Makes sense because my rebate was approved without me sending in the phone. Sent in the phone anyways because I didn't know it was approved lol
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] demize!:
Good deal ?how did you qualify? In other words what did you provide prize logic to show you were getting some value in trade in from Tmo?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] JimSmith94:
I sent in the $25 estimate from T-Mobile for my trade in before I sent in the phone. T-Mobile ended up giving me only $8 later, but by then my rebate was already approved.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
No check for me yet nothing in the mail today I'm in Florida
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] fcb1:
Yeah just sent them the paperwork t mobile gave me for the pre-order and the amount they offered for the phone
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] JimSmith94:
My $175 check arrived today and it's already deposited with my bank's phone app! :)
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Nice what state are you in?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] JimSmith94:
I'm in Irving, Texas.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] aznmode:
Got my check. Bay area California
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] demize!:
Jim, how long ago did you get the confirmation that you will recieve it?
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] mike28:
Hopefully I get mines this week seems that West coast it's getting them first
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] JimSmith94:
I got the approval email on November 11, the same day a bunch of others got theirs. Nothing since then until it showed up in my mailbox today.
[T-Mobile Galaxy Note 4 Q&A, Help & Troubleshooting] monkeyass408:
got all 4 of my checks. 190 each. good luck. from California.