yashsingh1/xdaforums huggingface dataset:
[X 2014 General] Tidbits:
Ordered Dec 1

White/bamboo/silver

Assembly Dec 10 still has not shipped.

Today is my last call before I will force Motorola to cancel my order. Tired of being lied to by every rep. Also still haven't gotten a refund. Did what they told me and I am still $1200 in the hole with no device in my hands.

---------- Post added at 01:31 PM ---------- Previous post was at 12:44 PM ----------

Got it... Those who purchased a hula bumper with their orders are getting the biggest delay. They have everything except for my Hula bumper I ordered. They had the Turbo Charger, the PowerPacks(Wednesday), and the Hula bumper was still Out of Stock. I ordered the Chalk, but I didn't ask which colors were in stock.
[X 2014 General] slosrtnick:
Got an update.

Ordered 12/14 at 10:30pm CST moto x pure 32gb ebony wood back, black front, dark silver trim

Shipped 12/16 at 7pm CST

Moto est delivery 12/26

Fedex est delivery 12/19

I have no idea how they are going to get from china to missouri in less than two days, but i hope its true. Lol

Nick
[X 2014 General] fakieskr8333:
I ordered mine on the 15th, chalk, black, blue accents. Hoping it'll ship today. The estimated delivery date is the 30th and I really wanted to get it before Christmas.
[X 2014 General] unk3:
Got mine on 12/16/2014 and am disappointing. Defect in the back plate. Contacted their support and will need to order a new phone. White is nice, but seems liked itd get dirty easily. So my change the colors.
[X 2014 General] IINexusII:
Got mine today, 6 days total it took from clicking order.

must say looks amazing, vibrator isnt as good as the Nexus 5 but its not worse than the HTC M7

overall nice.
[X 2014 General] fakieskr8333:
Mine shipped yesterday, should be here on the 22nd. Took 2 days to ship.
[X 2014 General] justice_beaver:
I ordered mine on the 15th as well and it says estimated delivery time of 30Dec. I hope it doesnt take that long. As of today I have only gotten the "your phone is being assembled" email.

Cant wait to get it.
[X 2014 General] fakieskr8333:
Mine shipped last night with a delivery date of the 22nd according to FedEx but the 23rd according to moto. Either way about a weak sooner than the original estimate. Can't wait!!!
[X 2014 General] trimax84:
Ordered 12/15/14. Shipped 12/18/14 from Hong Kong. Estimated to arrive 12/22/14.

White face, blue back, blue accents. Originally expected delivery 12/30/14; happy it's coming sooner :)
[X 2014 General] fakieskr8333:
Same dates for me, seems everyone is getting theirs about a week since than the original quote, which is freaking sweet.
[X 2014 General] Tidbits:
I am getting my refund sadly. Was lied to multiple times and even requested they split the shipment or cancel the accessories. So now they finally agreed to cancel it.

Ordered Dec 1 phone didn't even ship today. Such a waste of time and effort. Probably won't get my refund until mid January. Gratz on those who got their phones.
[X 2014 General] Maknora:
4 days
[X 2014 General] @home:
Ordered 15 DEC

Delivered 19th Dec :eek: DHL

Black Front & Back Blue Trim

Not bad going at all
[X 2014 General] mrkazador:
Order placed on 12/14/14

Shipped 12/18/14

Estimated delivery 12/23/14 by FedEX

16GB

Black Front/Back

Metallic Dark Grey trim

No Accessories

EDIT: Got mine early! 12/20/14
[X 2014 General] NRGZ28:
Ordered 12/15

Confirmation of "build" 12/16

Delivered to my door TODAY 12/19. Not bad at all considering it's coming from China.
[X 2014 General] trimax84:
Update... Missed delivery yesterday 12/19/14 (but got it today!)

They are as fast with shipping as they are with updates!
[X 2014 General] C5Longhorn:
5 days here. Ordered on 12/15 and received it on 12/20. It was shipped much faster than I was told in the confirmation email.

Thanks,

Rick
[X 2014 General] justice_beaver:
Damn! I ordered mine the same day and I still havent gotten my shipping email. Ordered 32bg Black/Slate/Metallic Dark Gray Accents. Original estimate is 30Dec, looks like that it gonna be it.
[X 2014 General] Raistlin1:
Ordered 12/15 and it was delivered today (12/22), that was very fast.
[X 2014 General] C5Longhorn:
That is what my estimate was also, but received it alot earlier. I ordered 32gb black/navy blue/Met. Dark Gray Accents. I would imagine you get yours earlier.

Rick
[X 2014 General] likewise7:
I ordered the exact same phone color scheme and GB (great minds) on 12/15 too. I had a scheduled date of 12/22 but nothing yet. No shipping email either. I am a patient person so as long as I get it, I will be happy. Maybe I will get mine on 12/30 like your expected date.
[X 2014 General] El Droid:
Ordered from MotoMaker. Shipped 18th Dec from China. Got it 23rd Dec (5 days/3 business)
[X 2014 General] noobsquared:
Ordered 12/14. Got an email today that it has been shipped and left China. Tracking says it will be here on Monday. We will see but it took quite a bit longer than what I've seen in this thread.
[X 2014 General] epicnoob66:
Ordered mine 12/21/14 and it shipped today. However I see a message it missed the cutoff time, but FedEx estimated delivery date of 12/31.
[X 2014 General] justice_beaver:
Wife just called and phone got delivered this morning!!
[X 2014 General] Byakko Custom:
Phone finally came in today...

It was held back about a week, but it was sooooooo worth it...

Now if only there were ROM nightlies...

#flashaholic
[X 2014 General] Mes3:
Ordered mine 12/27. Shipped out today. Estimated delivery 1/5. Was hoping to have it by Friday, but oh well.
[X 2014 General] dorqus:
Ordered Friday, 1/2, ETA of 1/9 - 32GB, AT&T, standard back (not wood or leather). Delivered today (1/7).
[X 2014 General] Inverted.:
ordered mine 12/31 ETA of 1/8/15 though it says it still hasnt shipped, I contacted a motorola representative and they say its on time for delivery so heres hoping.
[X 2014 General] Pilz:
5 days, and shipping was 3 days from China.
[X 2014 General] USCanthony:
Ordered mine on Tuesday afternoon and at the time I placed the order I was told that it would be 8 or 9 days before I received it. I actually received it on Friday morning. Tuesday afternoon to Friday morning, from the factory in China to FedEx's main facility in Memphis and then to Los Angeles is pretty damn good. I was surprised when I received an e-mail telling me it had shipped. I was even more surprised when I finally used FedEx's site to track it the following evening and discovered that it was already in Memphis and going through customs. I figured customs would take awhile and I went to bed expecting it to still be sitting in customs when I got up in the morning. I was in for another surprise when I got up the following morning and tracked it again. It was already at the Los Angeles sorting facility. About an hour later I received a phone call from a FedEx driver asking if I was going to be home that morning because she had to make a run to a Local FedEx Office near me and noticed my shipment had a shipping address that was just a few blocks from the FedEx Office she had to go to. I was more than happy to oblige and clear my schedule. It isn't that often you get such great service from FedEx. Kudo's to Motorola for the quick turn around out of their factory but FedEx did an amazingly efficient job at getting it from China to me in a ridiculously short period of time.
[X 2014 General] Tidbits:
Ordered Dec 1. Got the order canceled Dec 17th. Finally shipped Dec 28th. Got it Dec 31. Now I am trying to return the order, and get my refund, but their system says it's canceled, and it's been already over 3 weeks and I should have gotten my refund back. So far it's been another week and Motorola doesn't know what to do... Even if I said never mind and keep the phone I don't have a warranty because there is no proof of purchase. Seriously WTF Motorola. Great phone overall, but the past month of support makes me not want to deal with the company any further.
[X 2014 General] cbell13:
I ordered mine new years night and i got it on the 8th. It came from China and was held up for about a day with FedEx. Was a long week.
[X 2014 General] 903tex:
Random question but why are the moto x being shipped from China? Is it because of that Chinese company buying Motorola?
[X 2014 General] cilicus:
Faster, better quality.
[X 2014 General] Tidbits:
US plant was shut down.

Since the device is make to order it's cheaper to have devices built at/near the warehouse and then shipped from there over shipping it to another location then ship it directly to you.
[X 2014 General] 903tex:
OK well that sucks the shut down the us plant but oh well.
[X 2014 General] Tidbits:
Every time Motorola was sold off a plant or 3 were shut down prior to be sold. It does kind of suck.
[X 2014 General] nyte3k:
Moto X Disaster

I ordered mine on the 1st of December, got it on the 17th of December (Wrong one)

Ordered the correct one, RMAd the old one, an it took literally 3 days...
[X 2014 General] caryds:
I ordered on Saturday (1/10) and it arrived on Wednesday (1/14).
[X 2014 General] Mac of York:
Did it say it'd take a week to get or something like that?
[X 2014 General] caryds:
Yes it did. Moto Maker said it would take 7 days.
[X 2014 General] Mac of York:
I hope wife and I get ours early -- we ordered today. Thank you!
[X 2014 General] tebower:
The Moto US plant in Texas was one of Google's big experiments that didn't work. The expected that sales volume would support the plant, but it fell short. The plan was conceived to allow faster response time to US orders, but the math didn't add up when sales were less than anticipated. So they closed it.

I ordered a second Moto X on Tuesday, and it shipped last night from China. So 2 days to ship.
[X 2014 General] Mac of York:
Ours should arrive tomorrow so a little early.

Edit: or not. Both phones have a clearance delay with customs because they put the wrong value on the documents. :(

Edit 2: got it this morning.
[X 2014 General] greyhulk:
Quick question for those of you who went through this process:

After "International Shipment release", how long did it take to receive your phone? Mine has been stuck in that status since Sunday with no updates. I would have thought that it would have at least been in transit to my city by now.

Update: The tracking never updated, but it was still delivered today. Weird, but awesome.
[X 2014 General] murso74:
Took two days for them to release... Badgered moto and fed ex the whole time and got a 25 dollar credit from moto. Took a week total to get my phone
[X 2014 General] Nawzlew:
With the $140 off I decided to get one last night. ETA is 3/2. I'm guessing there were a lot of people that picked up this phone.
[X 2014 General] Dark9781:
Took a day (guessing really 2 because of time zone differences) after release.
[X 2014 General] DarthSudo:
Ordered VZW on 2/16 early - ETA 3/3
[X 2014 General] bits3rpent:
Just Ordered

So I just ordered the 2014 Moto X (Verizon No Contract) with black back and front 16GB with black frost jelli case and gold trim.

My boss actually ordered it for me (order submitted around 11am-ish)

He says he has not got any confirmation email yet.

I am just wondering:

1. How long will it take to arrive estimated (I live in the east coast)

2. How can I/he check the status?
[X 2014 General] DarthSudo:
1. Your order should have an ETA - read this thread, most seem to get their phones prior to the ETA. I'm still waiting for mine, so I can't say for sure

2. For status: log in at motorola.com (with the account that ordered the phone), hover over your name in the upper right of the page, go to "Order History" and you'll see the status.
[X 2014 General] bits3rpent:
Status

well mine says that the ETA is 3/3
[X 2014 General] flyinion:
Apparently about 3 days, from China. I ordered on Sunday and it said 3-2, got a shipping notice on Tuesday, it just showed up as per a text from my wife!
[X 2014 General] DarthSudo:
Lucky...

Mine still says "Not Shipped", but I've heard that doesn't always mean anything...
[X 2014 General] reayard:
DHL to Germany stuck in Shenzhen

I ordered mine on the 11th and it was shipped on the 13th with an ETA of 19th.

But since 13th the status on the DHL tracking page did not update. No mention of customs or anything. I had the hope that just the tracking was not working but yesterday the phone did not arrive. I wil give them 2 additional days for delivery then I have to call DHL to trigger some investigations.

Freitag, Februar 13, 2015

3	Verlässt DHL-Niederlassung SHENZHEN - CHINA, PEOPLES REPUBLIC	SHENZHEN - CHINA, PEOPLES REPUBLIC	23:13

2	Sendung sortiert SHENZHEN - CHINA, PEOPLES REPUBLIC	SHENZHEN - CHINA, PEOPLES REPUBLIC	23:12

1	Sendung abgeholt	SHENZHEN - CHINA, PEOPLES REPUBLIC	21:21
[X 2014 General] bits3rpent:
Wait, is it being shipped to germany?
[X 2014 General] reayard:
As the topic says "DHL to Germany stuck in Shenzhen". ;)

Unbelievable that some people (at least with FedEx to the US) get their phone even before the ETA.
[X 2014 General] bits3rpent:
Hey, it is still morning over here. Give me a break ;)

Hope you get it soon!
[X 2014 General] reayard:
I just found out that this week they celebrated Chinese New Year. According to wikipedia it was just yesterday.

Maybe the people at DHL celebrated a little bit harder than those at FedEx? I hope that when they are sober again things will speed up! :silly:
[X 2014 General] DarthSudo:
My buddy's wife is from Hong Kong. He said the New Year's celebration lasts for a week, starting yesterday... so if it hasn't shipped yet, oh boy...

On a funny note, he also said that they celebrated yesterday by eating tomales. Her mother was mortified. :D
[X 2014 General] bits3rpent:
So I contacted moto support today. My status still had order placed on the site, and delivery date still was 3/3. They said that the site was going through updates, so the best way to get your true status is contact customer support. Found out that my real status is "exporting" meaning being made in the factory.
[X 2014 General] reayard:
Well, my patience has paid off. After one week the package arrived at the UK. I guess Monday or Tuesday it should arrive here.

Freitag, Februar 20, 2015

8	Verlässt DHL-Niederlassung EAST MIDLANDS - UK	EAST MIDLANDS - UK	23:18

7	Sendung im Transit durch EAST MIDLANDS - UK	EAST MIDLANDS - UK	23:16

6	Ankunft in der DHL-Niederlassung EAST MIDLANDS - UK	EAST MIDLANDS - UK	20:49

5	Verlässt DHL-Niederlassung LONDON-HEATHROW - UK	LONDON-HEATHROW - UK	18:13

4	Sendung sortiert LONDON-HEATHROW - UK	LONDON-HEATHROW - UK	13:38

Freitag, Februar 13, 2015

3	Verlässt DHL-Niederlassung SHENZHEN - CHINA, PEOPLES REPUBLIC	SHENZHEN - CHINA, PEOPLES REPUBLIC	23:13

2	Sendung sortiert SHENZHEN - CHINA, PEOPLES REPUBLIC	SHENZHEN - CHINA, PEOPLES REPUBLIC	23:12

1	Sendung abgeholt	SHENZHEN - CHINA, PEOPLES REPUBLIC	21:21
[X 2014 General] Nawzlew:
Ordered last Saturday. Shipment confirmation on Monday. Arrived today in Los Angeles.
[X 2014 General] bits3rpent:
Last Saturday meaning what date?
[X 2014 General] Nawzlew:
2/14.
[X 2014 General] bits3rpent:
Order Items: 2014 Moto X (Verizon No Contract) with black regular back and front 16GB with Black frost Gelli Case and gold trim

Order Date: 2015-02-18 around 4:00pm UTC

Was "exporting" with estimated arrival date being 2015-03-03 until about 2015-02-24 9:38 UTC when I received a shipping confirmation

Shipped from China, and FedEx says it will arrive before 10:30 EST in Princeton, New Jersey (hometown) on 2015-02-27
[X 2014 General] tsquared_903:
Ordered on 3-8-15 and shipped 3-9-15. Got it 3-12-15.

Shipped from China going to Texas.
[X 2014 General] ShadyPossum:
From Republic Wireless, i ordered it Saturday, it was built Monday, shipped (from China) on Tueday, and it was at my door on Wednesday. I have no idea what worm hole FedEx used to get it to Philadelphia from China in 24 hours, but i wont complain
[X 2014 General] bmwh0r3:
I'm jelly. I ordered 10/7. Not shipped yet
[X 2014 General] Hawon:
Ordered on 10/13/14

Pure edition 16gb, white front, black leather back, and metallic dark gray trim.

Shipped yesterday and its on FedEx truck to be delivered today.
[X 2014 General] distortedloop:
Ordered on 9/16. Pure Edition black face, natural leather, 32 gb.

Finally received it on 10/16. 30 days.

Here's the insult to injury: it arrived with a dead battery. I had to charge it for 30+ minutes before it works even turn on.
[X 2014 General] godutch:
Ordered mine (black 32GB, black leather) oct 11th and it arrived today (at the mailforwarding service), the phone was sent the 14th. I ordered it in Germany and it was sent from Forth Worth to my german mailforwarder, hope it will arrive here soon.... Btw blue leather was out when I ordered mine

---------- Post added at 08:16 PM ---------- Previous post was at 08:06 PM ----------

I think they are holding back for the european motomaker (Germany, UK and France), seeing as how fast mine shipped, ordered friday night, and it shipped on thuesday
[X 2014 General] Note10.1Dude:
Let us know what bands yours arrives supporting. There have been differing stories with UK and French phones shipping with correct LTE bands (1, 3, 7, 20), but German ones possibly having a different set. I ordered on the 8th or 9th and am supposed to have shipping on the 27th (Grrrrr).
[X 2014 General] kindie75:
Ordered 10/9

Est ship date per Motomaker 10/28

shipped 10/17

I received a notification from FedEx that my phone was picked up today and on its way!
[X 2014 General] mbkintner:
Motorola must have had what I ordered in stock and ready to go. I placed my order at 3am on October 16th. I received shipping notification today that says it was picked up by FedEx at 4:44pm the 16th.... same day less than 14 hours from time of order to shipment. I guess Triple black 32gb for Verizon must be common enough to pre-build and have ready to go. Package is scheduled for delivery on Monday.

What will likely be the most frustrating part for those of you still waiting is that my X is going to stay in the box unused. I bought it to get my hands on it before any more updates are released. I'm hoping that a future root and bootloader unlock will be released so it will sit in the box as received. I'll keep using my unlocked 2013 X until then.
[X 2014 General] bmwh0r3:
Mine finally shipped! Ordered 10/7. Expecting tuesday 10/21. About time...
[X 2014 General] doratheconquistadora:
Placed order on 10/6 (32 GB, Bamboo Back, Black Front, Engraved, Verizon) and got an email this morning that it shipped 10/17 and expected to arrive 10/21
[X 2014 General] hobojoe2010:
Ordered 10/17 (32GB Pure Edition, White Front w/ Bamboo Back) and shipped 10/20. Scheduled for delivery on 10/22. Was told 10/28 during and after order.
[X 2014 General] nTrophy:
Wow, mine was probably the fastest ever :D

Order placed 1:00PM on Monday, 09/29/2014

Shipped 9/30/2014, 5:57PM

Delivered on 10/02/2014 - Thursday, 5:17 pm

Pure Edition. 32Gb, black front, natural leather back.
[X 2014 General] raze599:
I ordered mine last Thursday (16 Oct)

Scheduled delivery is Monday 3rd Nov but according to this thread I can expect it sooner so thats good lol

I ordered black/black/silver by the way.
[X 2014 General] tim k:
Ordered 10/5

32GB Black with plastic back

Verizon

ETA 10/29

Shipped 10/20, scheduled delivery tomorrow 10/22
[X 2014 General] _MetalHead_:
I ordered mine on Friday 10/17, it was shipped yesterday, and is due to be delivered tomorrow, 10/22. 32gb Pure Edition, black/black/dark gray.
[X 2014 General] shamelin73:
I ordered a pure edition 32gb black front/slate back and red accents.

Ordered on Oct 18th but nothing from Moto after that order email.

site shows Estimated Delivery Oct 29, 2014
[X 2014 General] edwardgtxy:
Initiated a RMA request due to defective screen. New order expected to be available on 10/28, chalk, black, dark silver, pure edition 32g.
[X 2014 General] vlamnire:
Ordered 10/15 and got here 10/18 on ATT
[X 2014 General] sabbotage:
Ordered 9/16 and recieved yesterday 10/21

32GB pure edition black back/front, dark grey accents.

My order kept getting cancelled by their system though and they don't know why.
[X 2014 General] raze599:
Got an invoice email this morning which is weird because the Motorola website still says not shipped.

Anwyay, ordered 16 Oct, apparently it was shipped on 21st Oct and it should be here 24th Oct (To Birmingham, UK)

This is a 32GB black back, black front with silver accents Moto X.
[X 2014 General] Sullie714:
Ordered September 18th. Received October 16th.
[X 2014 General] raze599:
Yannow what, the phone came today lol I wasn't even expecting it. That makes it exactly 7 days after ordering it I received it.
[X 2014 General] Note10.1Dude:
I just got a "your order is delayed" e-mail from Motorola. Ordered a 32 Gb Pure on Oct. 9 that was scheduled for delivery the 27th. It sounds like the issues continue.
[X 2014 General] Elsiko88:
Order mine on 18/10 (Saturday), shipped on 21/10 (Tuesday), arrived on 23/10 (Thursday).

Estimated delivery was 03/11/2014, they did pretty good :)

I took a standard back (navy blue), 32 GB, no writing on the back.
[X 2014 General] adamski123:
32gb pure edition here, black front, navy back and orange trim. Ordered on Oct. 20th and received it 3 days later on the 23rd! Was super impressed bear in mind I live in the UK and so it was shipped here from the US.
[X 2014 General] edwardgtxy:
Got an email about order being delayed.. "In reference to your order number xxxx, I have reviewed the status of the shipment and see that it is delayed beyond the original scheduled ship date. We apologize for any inconvenience this delay might cause. We are working with our distribution center to ship this to you as quickly as possible." Pure edition 32g, chalk back, black front, dark grey trim
[X 2014 General] fallenturtle:
I got the delayed email too. Was supposed to come on the 28th. 32gb pure.
[X 2014 General] AndroidMilos:
I ordered mine on 10/23/14 with expected delivery on 10/29/14. I got the "we are assembling it". Nothing yet. I ordered the 16 Gb version, black with silver trim and black leather backing. Looking forwards to getting it!

Got it today (10/29/14). Now to charge it up and start to play!
[X 2014 General] guisoris:
Ordered thursday 23 around 21:00 from motomaker.uk black/bamboo/violet/engrabed. Dispached next day at 17, try to deliver this morning but not at home. Tomorrow all day at home to wait for it. :(
[X 2014 General] edwardgtxy:
I got heard from FedEx that a overnight shipping label has been created for 28 delivery. It seems they are trying to sort things out by sending thing via next day instead of 2day.
[X 2014 General] fallenturtle:
That would explain the confusing phone conversation I had when I called earlier this morning. I got a horrible connection where I could barely understand the person at the other end (I had to turn the volume all the way up). He said the phone should arrive tomorrow (28th) by 12am but when I asked if there was a tracking number he said yes... went to look for it, and then said there was none and that I would get an email tomorrow with it. I asked if they were shipping them overnight and he didn't understand what I was asking. I gave up and I'll see what happens tomorrow.
[X 2014 General] fallenturtle:
Got a tracking number, yay! Motorola says I'll get it Wed, FedEx says tomorrow, either way at least its coming.
[X 2014 General] Axam:
I placed order on Oct 12. Original delivery time was Oct 22. On Oct 21 I haven't updates from Motorola, so I called them. And found that my order was cancelled, then put on hold. After second call I got email that Moto assembling my phone. After few calls to Motorola support they finally shipped it (Oct 27). According to Fedex tracking it will be delivered Oct 28, according to Moto email it delivery date is Oct 29.
[X 2014 General] shamelin73:
I ordered on the 18 and it just shipped. Will be here 30th
[X 2014 General] paul_jones:
Ordered mine 10/21, got an email on 10/22 saying 'We're assembling it!' and haven't heard from them since. Not really sure what's going on, but I plan on reaching out to them before the end of the day if nothing is updated. The original expected delivery date was 10/31(this Friday) but I'm beginning to think it may not make it by then. Hoping I'm wrong! Really looking forward to this device.