yashsingh1/xdaforums huggingface dataset:
[One (M8) Q&A, Help & Troubleshooting] xunholyx:
You can't flash firmware.zips while you are S-On, and you don't need to. 6.24.710.1 is the last update for your model, and you have that already (version-main)
[One (M8) Q&A, Help & Troubleshooting] Malcolm143:
Hi xunholyx,

Thanks for your reply.

Does that mean I have no means to get out of the bootloader loop?

Any suggestions on how to get the rom started again or any chance to play back my last backup by getting twrp working again?

Cheers
[One (M8) Q&A, Help & Troubleshooting] xunholyx:
Here is a signed firmware.zip that you can flash. It is actually slightly newer firmware than the version you are on now.

Hope this helps! Credit for the firmware.zip goes to [MENTION=830797]ckpv5[/MENTION]
[One (M8) Q&A, Help & Troubleshooting] BBloke4:
Boot loop hell!

Hi All,

I've been a long time lurker and found everything I've needed over the last few years. Sadly my phone has decided to fall foul of a boot loop.

I've tried all that I can think of and not had any luck. I can't get to recovery and factory reset sometimes works but upon first reboot it ends up being back to square one.

It's a month out of warranty which is a bummer.

I thought I'd already posted to this thread earlier but I can't see to find it! Any help or words of wisdom would be great!

Thanks,

BBloke
[One (M8) Q&A, Help & Troubleshooting] justinchao740:
Is your bootloader unlock
[One (M8) Q&A, Help & Troubleshooting] BBloke4:
Hi,

I have entered the fastbook oem lock command on my travels at trying to help myself. As of now I don't know if it is or not.

It is currently running and taking apps and working as a functional smart. Barring any reboots that is.

---------- Post added at 11:37 PM ---------- Previous post was at 11:32 PM ----------

As it is currently working and I'm leaning toward CM. Would it be worth just changing it to that?
[One (M8) Q&A, Help & Troubleshooting] justinchao740:
Do you have stock recovery and why can't you get into recovery?
[One (M8) Q&A, Help & Troubleshooting] Malcolm143:
Thank you, much appreciated.
[One (M8) Q&A, Help & Troubleshooting] BBloke4:
Everything is stock updated OTA from EE when android went to 6.0.

I get the menu but when I choose recovery I get the phone icon with a red exclamation icon in the center of the screen.

The phone was working last night and needed a reboot. Bang! Back into bootloop. Left it for 30 mins. Turned it on and it came back to doing the factory reset.

Updated the apps. Rebooted.

Seems to be playing ball although I don't want to reboot again.

I've installed and set up things as I'd like.

BBloke
[One (M8) Q&A, Help & Troubleshooting] justinchao740:
Plz post fastboot getvar all result to here and we'll get the right RUU that can restore your phone to normal and you can do cm fro! There
[One (M8) Q&A, Help & Troubleshooting] BBloke4:
Thank you for all your help. Fastboot getvars below

(bootloader) version: 0.5

(bootloader) version-bootloader: 3.19.0.0000

(bootloader) version-baseband: 1.29.214500021.12G

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 6.12.61.4

(bootloader) version-misc: PVT SHIP S-ON

(bootloader) imei2: Not Support

(bootloader) meid: 00000000000000

(bootloader) product: m8_ul

(bootloader) platform: hTCBmsm8974

(bootloader) modelid: 0P6B10000

(bootloader) cidnum: ORANG001

(bootloader) battery-status: good

(bootloader) battery-voltage: 0mV

(bootloader) partition-layout: Generic

(bootloader) security: on

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: 76df2b54

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0

all: Done!

finished. total time: 0.025s

BBloke
[One (M8) Q&A, Help & Troubleshooting] ahmed.ismael:
First i removed some info which is not needed

Please remove your serialno and imei ( those are personal info you can't share on public forum

Then

i can't get your issue,can you elaborate it
[One (M8) Q&A, Help & Troubleshooting] BBloke4:
Done and thanks.

The first issue I had was all app permissions were reset so each app requested permissions.

Not long after that the phone would drop to the safe mode menu upon rebooting.

Numerous reboots would end up showing the same safe mode menu.

Attempts to run recovery would fail with it just showing the red exclamation phone. Which ended up rebooting and getting back to the same safe mode menu.

Factory reset would work but not consistently. Upon successful reset the apps would optimise. I would haev to do a HTC Sense update and Play update. Whilst working through the setup wizard HTC Sense home would constantly crash. When I got to the end of the process the phone would be up and running. All apps would update. New apps could be installed.

If I rebooted the phone, which was needed by HTC Sense, then I would be back to square one with the safe mode menu.

The more I think about it the more I'm inclined to believe the RAM has FUBAR'd

I have tried sunshine aka firewater which worked but said it wasn't entirely successful and needed to reboot which got me back to the safe mode menu.

I hope that covers everything and that it's of use and helpful.

All in all it's damn annoying.

BBloke

PS: Thank you to all for your help. You are great.
[One (M8) Q&A, Help & Troubleshooting] justinchao740:
I think he needs a RUU for his device.

---------- Post added at 05:08 PM ---------- Previous post was at 04:41 PM ----------

Try this thread http://xdaforums.com/showthread.php?t=2696282&page=1 it can help you to find the RUu you need also give them fastboot getvar all into and your cid to them and they will give you the right RUu
[One (M8) Q&A, Help & Troubleshooting] ahmed.ismael:
I believe there is no RUU available for this device

It's a bug from HTC a lot of people have faced it ( some times it fixed by flashing the appropriate RUU but in your case there is no RUU at least i didn't see it around )

you can try to restore a system backup available in ckpv5 thread

Read the instruction and follow all the steps this will give you a clean system ( it may fix or not fix any thing it's just a try )

http://xdaforums.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860

and use this backup version 6.12.61.4
[One (M8) Q&A, Help & Troubleshooting] BBloke4:
I looked around for an RUU and tried a couple which didn't work. I tried the TWRP but it failed on signature verify which i would think is down to SON?

If you it's a common thing then I have HTC's number I can all them and make a plea and see if they are willing to do a FOC warranty repair (1 month out of warranty and very very well looked after). Failing that I'll upgrade my phone!

It's damn weird. I left the phone off for a couple of hours turned it on and it's fine. Reboot. Not fine. Leave it a while. Boots up fine. Quick reboot. Not fine - rinse and repeat.

Thanks again.

BBloke
[One (M8) Q&A, Help & Troubleshooting] ahmed.ismael:
Is your bootloader unlocked ? You can flash only signed zip with bootloader locked

if you want to flash TWRP you need to unlock the bootloader

yes it happens on official stock marshmallow

And not only on m8,i have desire 816 ( not even unlocked the bootloader ) and this happens to me as well if the battery dies some apps permissions are lost some apps data is wiped and it's random on my side not every battery death

You can try to restore the backup i mentioned in my previous post but this will include your bootloader to be unlocked ( which in some country will avoid warranty )

or you can call HTC and see what they will say
[One (M8) Q&A, Help & Troubleshooting] bashme:
Missing OS & version-main

Need help guys please!

I have been doing a lot of reading regarding HTC One M8 flashing/stock/recovery.....etc

Now i have come to know that in order to find the correct Stock ROM for my HTC One M8, i have to know the CID and MID. However, i noticed that in the getvar information, i see the CID: ORANG001 & MID as 0PKV1*** and the version-main: is blank. Also in the Bootloader, the OS is blank. Therefore how can i know which Stock ROM i need and where can i get it from please?

I searched everywhere trying to locate the Stock ROM according to my CID, MID, version-main and OS. Is this the correct information i need to know, in order to find a suitable ROM?

I would be grateful for someone to briefly explain what information i can take from the Bootloader and getvar, so that i can look for a Stock ROM.

I have listed below the Bootloader & getvar info:

*** Software status: Official ***

*** LOCKED ***

M8QL_UL PVT SHIP S-ON

HBOOT-3.19.0.000

RADIO-INVALID_VER_INFO

OS

eMMC-boot 2048MB

Aug 13 2015,21:18:08.0

(bootloader) version: 0.5

(bootloader) version-bootloader: 3.19.0.0000

(bootloader) version-baseband: INVALID_VER_INFO

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main:

(bootloader) version-misc: XA SHIP S-ON

(bootloader) serialno:

(bootloader) imei:

(bootloader) imei2: Not Support

(bootloader) meid:

(bootloader) product: m8ql_ul

(bootloader) platform: hTCBmsm8939

(bootloader) modelid: 0PKV1****

(bootloader) cidnum: ORANG001

(bootloader) battery-status: good

(bootloader) battery-voltage: 0mV

(bootloader) partition-layout: Generic

(bootloader) security: on

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: 42756eb7

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0

(bootloader) mfg-name:

all: Done!

finished. total time: 15.964s

Thanks in advance.
[One (M8) Q&A, Help & Troubleshooting] xunholyx:
That's the stock recovery.

Try booting to bootloader, flash TWRP in fastboot, then use TWRP to flash a ROM from extSD

---------- Post added at 02:09 PM ---------- Previous post was at 02:04 PM ----------

You have the M8s, not the regular M8. M8 ROMs and recoveries won't work with your device.

Try to look for help in this thread.

---------- Post added at 02:29 PM ---------- Previous post was at 02:09 PM ----------

If you relocked your bootloader, you'll have to unlock it again via htcdev.com

Sorry, I didn't see this post before my last reply

Unlock your bootloader, flash TWRP, and flash a ROM with a full wipe. It should fix your issues
[One (M8) Q&A, Help & Troubleshooting] bashme:
[MENTION=4987085]xunholyx[/MENTION]

Thanks for your advice. I didn't realise it is an M8s. I will try the other forum.

;)
[One (M8) Q&A, Help & Troubleshooting] pinktheater:
Ok i was trying to help a friend to recover her phone so I did the Unlock process the phone finally boot normally, but then I installed TWRP and not it gets stuck on the HTC logo.

I can get into recovery with no issues, I can boot into fastboot mode with volume - + power combination but now my computer do not recognize the phone with ADB.

I'm not sure what to do now...
[One (M8) Q&A, Help & Troubleshooting] redpoint73:
Recover from what? What condition/status, was anything being done to the phone that made it unable to boot, etc.?

What version TWRP?

Also, do fastboot getvar all, and post the results (delete IMEI and serial number before posting).

adb command will only work in OS, or should also work when booted into TWRP.

In fastboot mode, fastboot commands will work (but not adb commands).
[One (M8) Q&A, Help & Troubleshooting] pinktheater:
The phone was getting a black screen. So i unlocked the bootloader and the phone was able to boot normally.

I then installed TWRP and now the phone won't pass the HTC ONE screen.

I can boot into recovery, i can boot into fastboot but nothing I do seems to work. I'd reset the phone to factory settings, clear everything, but nothing happens. I won't pass the boot screen.
[One (M8) Q&A, Help & Troubleshooting] redpoint73:
It just did that spontaneously? Was your friend doing anything at the time, to make this happen.

You also only provided a fraction of the info requested. Hard to provide help, if you fail to provide sufficient info.
[One (M8) Q&A, Help & Troubleshooting] pinktheater:
It was all of a sudden. She rebooted the phone and it went all black. I can't get a fastboot getvar all, it gets sutck at <waiting for device>

The TWRP version is 2.8.7.0

The adb thing worked before when I did the unlocking of the bootloader. I'm pretty sure i messed something up whe I installed TWRP.
[One (M8) Q&A, Help & Troubleshooting] redpoint73:
I think you are mixing the terms adb and fastboot. They are related, but not the same. And using the terms interchangeably can cause unnecessary confusion.

Fastboot commands only work while in fastboot mode.

adb commands only work booted into OS, or alternately will work when booted into TWRP.

Fastboot is the more useful at the moment (recovering the device).

Make sure the phone is in FASTBOOT mode (highlighted in red under the green text on the bootloader screen) and not HBOOT mode.

Try another cable, another USB port. Fastboot commands not working is usually an issue with USB connectivity, or something on the PC side. It has nothing to do with you installing TWRP.

Also, try to uninstall, and reinstall HTC Sync, in order to re-install the fastboot drivers.
[One (M8) Q&A, Help & Troubleshooting] pinktheater:
Ok, this time it worked. Here are the getval all results:

(bootloader) version: 0.5

(bootloader) version-bootloader: 3.19.0.0000

(bootloader) version-baseband: 1.29.214500021.24_2G

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 6.14.599.1

(bootloader) version-misc: PVT SHIP S-ON

(bootloader) serialno: SH54DWM00145

(bootloader) imei2: Not Support

(bootloader) product: m8_ul

(bootloader) platform: hTCBmsm8974

(bootloader) modelid: 0P6B16000

(bootloader) cidnum: HTC__332

(bootloader) battery-status: good

(bootloader) battery-voltage: 0mV

(bootloader) partition-layout: Generic

(bootloader) security: on

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: 205bdca3

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0

all: Done!
[One (M8) Q&A, Help & Troubleshooting] redpoint73:
Try restoring that version stock TWRP backup from the following thread, and see if that gets the phone to boot properly: http://xdaforums.com/htc-one-m8/help/tutorial-how-to-stock-stock-twrp-t3086860

Don't need to do Steps 10 or after. Do up to step 9, and reboot.

Also, the 6.14.599.1 files you need are in Post #3 of the linked thread. Folks often get confused why the marshmallow 6.xx files are not listed in Post #2.
[One (M8) Q&A, Help & Troubleshooting] tonyt3rry:
hi can someone help me get back to stock sense I installed a gpe rom by using the zip flash method no changing cid etc. my cid is 02___01 ive tried running the commmands to flash a signed ruu it was fine on everything by the looks of it except for on startimage it verified fail then bypassed. I followed a guide in a thread with the backups I made sure I had the stock recovery flashed and locked the oem before carrying on flashing the ruu
[One (M8) Q&A, Help & Troubleshooting] sutanashar:
Help

Plz help me :(. I'm facing wifi and portable hotspot unable to switched on after installed the latest marshmallow s-rom. I installed it directly from stock kitkat rom
[One (M8) Q&A, Help & Troubleshooting] justinchao740:
Try reflashing the ROM. Or maybe it's a known bug, check the Rom's thread.

---------- Post added at 01:56 AM ---------- Previous post was at 01:54 AM ----------

I don't know if anyone else have this problem, but I got the new Gboard and now I can't open gboard's setting. Anyone help?
[One (M8) Q&A, Help & Troubleshooting] xunholyx:
You need to update your firmware.

Boot to bootloader and post what it says in the readout there at the top. Your "OS" version is all that would be needed if it isn't blank from using an old recovery version.

---------- Post added at 05:04 PM ---------- Previous post was at 04:57 PM ----------

I've been holding back, but I'm not going to now.

It's nice that you want to help, but if you don't actually know the answer, don't answer.

It is DEFINITELY a known issue (not a bug)

Flashing Lollipop or Marshmallow (or Nougat now) ROMs with KitKat firmware breaks wifi. He needs to update his firmware, no question about it.

You've been giving bad/improper advice quite a bit. Maybe you are new to HTC? Learn more about the M8 first before giving "help". Or maybe try to Google the issue before you respond.
[One (M8) Q&A, Help & Troubleshooting] justinchao740:
Ok im sorry about that I'll correct it. However, can you answer my question as well.
[One (M8) Q&A, Help & Troubleshooting] xunholyx:
I'm sorry, I can't. I haven't tried it yet. Actually I haven't heard of until now. I use Swiftkey myself.
[One (M8) Q&A, Help & Troubleshooting] justinchao740:
Can you try it tell me if the problem happens on you as well?
[One (M8) Q&A, Help & Troubleshooting] xunholyx:
I tried. Downloaded it from APKmirror and it wouldn't install. Link me to where you got it. It probably isn't optimized for the M8 yet since it isn't available for download on the Play Store, but I'll try it and see what my results are.
[One (M8) Q&A, Help & Troubleshooting] justinchao740:
i got it from here. http://www.apkmirror.com/apk/google...5-141378828-armeabi-v7a-android-apk-download/ what did it say when you tried to install it?
[One (M8) Q&A, Help & Troubleshooting] sutanashar:
It shows this xunholyx:

M8_UL PVT SHIP S-OFF

CID-11111111

HBOOT-3.19.0.0000

RADIO-1.19.21331147A1.09G

OpenDSP-15.6.1.00522.8994_1026

OS-6.20.502.5

eMMC-boot 2048MB

Apr 14 2016, 19:39:46.33150

Is it clear? Please guide me :(
[One (M8) Q&A, Help & Troubleshooting] xunholyx:
Now I feel silly for an earlier post. :o

Your firmware is up to date. Try another ROM.

---------- Post added at 06:28 PM ---------- Previous post was at 06:25 PM ----------

"App Not Installed" I'll try and download it again
[One (M8) Q&A, Help & Troubleshooting] sutanashar:
Any suggestion what's best? I prefer Sense based
[One (M8) Q&A, Help & Troubleshooting] xunholyx:
Look at my signature. What do you think I would suggest? :D

If you want a rock solid ROM with zero issues, I would suggest ViperOneM8 4.3.0 That was my favorite version. 5.0.2 for updated Sense is also real good.

If you just crave the sweet flavor of Nougat, ViperOneM8 6.1.0
[One (M8) Q&A, Help & Troubleshooting] sutanashar:
Hahaha i missed ur signature, matey. Ok i'll try that one. Just download and flash it, isn't it?
[One (M8) Q&A, Help & Troubleshooting] xunholyx:
Yes sir.
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
You were right when you earlier said that his firmware is outdated.

The OS - 6.20.502.5 is current Marshmallow AT&T

but the radio & dsp are KitKat and not AT&T

He may only flashed a no redtext hboot not full Marshmallow firmware.

The firmware is still outdated.
[One (M8) Q&A, Help & Troubleshooting] xunholyx:
Thanks for this post. I was thinking WTF!?! It's always old firmware that does this. I didn't even think to check that after seeing the OS
[One (M8) Q&A, Help & Troubleshooting] ahmed.ismael:
You need to update your firmware

as ckpv5 said you have marshmallow hboot but an outdated radio and adsp

You need to sort it first ( which firmware you will flash ? )

No you aren't

I didn't notice it too until i see ckpv5 post

Nice catch

Well done
[One (M8) Q&A, Help & Troubleshooting] sutanashar:
OK men. So where can I find the suitable firmware? Anyway I have no idea what firmware should I choose, could u guys show me what firmware? -,-

Sorry I'm totally newbie
[One (M8) Q&A, Help & Troubleshooting] pinktheater:
You're the man! Thanks, my friend has a working phone again :)
[One (M8) Q&A, Help & Troubleshooting] sutanashar:
I have no idea what firmware I have to choose. Plz guide me pals -,-"
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
Post here fastboot getvar all result (delete serial & imei no.), we'll see what you actually need.
[One (M8) Q&A, Help & Troubleshooting] sutanashar:
here u go bro:

version: 0.5

version-bootloader: 3.19.0.0000

version-baseband: 1.19.21331147A1.09G

version-cpld: None

version-microp: None

version-main: 6.20.502.5

version-misc: PVT SHIP S-OFF

serialno:

imei:

imei2: Not Support

meid: 00000000000000

product: m8_ul

platform: hTCBmsm8974

modelid: 0P6B1****

cidnum: 11111111

battery-status: good

battery-voltage: 0mV

partition-layout: Generic

security: off

build-mode: SHIP

boot-mode: FASTBOOT

commitno-bootloader: 205bdca3

hbootpreupdate: 11

gencheckpt: 0
[One (M8) Q&A, Help & Troubleshooting] ckpv5:
You do have a mixed up firmware device with SuperCID and SuperMID ...

Basically you can install any GSM firmware but you need a firmware not some hboot only mod.

Where are you located ? US, EU or Asia ?

Anyway .. I have a firmware that suitable for your device that I already mod to fit this SuperCID & SuperMID ..

You can install Developer Edition firmware that I have here

FW_MMSD_6.12.1540.4_DevEd.zip

http://xdaforums.com/showpost.php?p=64471713&postcount=10519

After you installed the firmware, install the ROM that you like, your wifi should be working.

(Make sure you have TWRP 3.0.2-0 already installed)
[One (M8) Q&A, Help & Troubleshooting] sutanashar:
I located in Asia but I bought the EU one (as I explore the xda threads, I guess it is EU). Thank you very much bro, I'll try ^^
[One (M8) Q&A, Help & Troubleshooting] redpoint73:
You're quite welcome.

And nice working sorting it out, really. The process I linked has a lot of steps, and folks usually get stuck on one step or another.

Genuinely nice to see someone that can follow instructions!

---------- Post added at 09:12 AM ---------- Previous post was at 09:09 AM ----------

Honest mistake to have made. I don't think I've ever see that instance, where someone updated to a "current" OS number by flashing only hboot, while rest of firmware was so outdated.

On the other hand, I'm so used to having to look at the radio number; since folks so often use the obsolete toolkit to flash the old TWRP, which wipes out the OS number!
[One (M8) Q&A, Help & Troubleshooting] hasdelash:
m8 soft bricked

(bootloader) version: 0.5

(bootloader) version-bootloader: 3.19.0.0000

(bootloader) version-baseband: 1.29.214500021.12G

(bootloader) version-cpld: None

(bootloader) version-microp: None

(bootloader) version-main: 6.12.401.4

(bootloader) version-misc: PVT SHIP S-ON

(bootloader) serialno:

(bootloader) imei:00000000000000

(bootloader) imei2: Not Support

(bootloader) meid: 00000000000000

(bootloader) product: m8_ul

(bootloader) platform: hTCBmsm8974

(bootloader) modelid: 0P6B10000

(bootloader) cidnum: HTC__J15

(bootloader) battery-status: good

(bootloader) battery-voltage: 0mV

(bootloader) partition-layout: Generic

(bootloader) security: on

(bootloader) build-mode: SHIP

(bootloader) boot-mode: FASTBOOT

(bootloader) commitno-bootloader: 76df2b54

(bootloader) hbootpreupdate: 11

(bootloader) gencheckpt: 0

all: Done!

finished. total time: 0.038

tried to flash ruu with this condition

C:\Users\user>adb devices

List of devices attached

C:\Users\user>fastboot oem rebootRUU

...

(bootloader) Start Verify: 3

OKAY [ 0.012s]

finished. total time: 0.014s

C:\Users\user>htc_fastboot flash zip RUU.zip

error: preprocess_file : Cannot open file RUU.zip

then tried with fastboot command

C:\Users\user>fastboot flash zip ruu.zip

error: cannot load 'ruu.zip'

please help me :crying:
[One (M8) Q&A, Help & Troubleshooting] redpoint73:
What RUU (version number), and where did you get it?

I'm not familiar with the first error "cannot open file"

The second error "cannot load" means there is no file in the fastboot folder named ruu.zip, meaning you either need to have the proper case RUU.zip, or improperly named it ruu.zip.zip and don't realize it (Windows is hiding file extensions) or you simply don't have the file in the proper folder.

But it is irrelevant, even if you did the command right, the "generic" fastboot won't work with the RUU, you need the htc_fastboot (which you are aware).