yashsingh1/xdaforums huggingface dataset:
[AT&T Samsung Galaxy Note 4] sikhotic:
Just got off the phone with an at&t representative. I preordered on the 27th of September, and my order status says preparing to ship and will ship anywhere from the 14th through the 16th. After speaking with her, she said because I preordered, it's going to ship on the 17th since that's the actual release date, and then on top of that it will take 3-5 business days to actually come to my home. That just doesn't make any sense to me, isn't the whole point of preordering to get it early?
[AT&T Samsung Galaxy Note 4] freebee269:
yes thats the point. unless the supply is too low to honor that then you get back orders. same thing is going on with the iphone currently.
[AT&T Samsung Galaxy Note 4] captainjapan:
You should probably keep bugging att support about your shipping dates.
[AT&T Samsung Galaxy Note 4] imnoob55:
Hey there, so when could I "trade in" a phone at AT&T? Is it too late and is there another place I can trade in my old phone to still take advantage of this offer?

Also is this only for 1 phone? I still have a Samsung Focus from years back and if that would work, assuming they would give me above $10 for it, I guess I could also trade that in too?
[AT&T Samsung Galaxy Note 4] BigtexDaddyBear:
When I chatted with the ATT rep yesterday I was told I was receiving overnight/express shipping. Well..... I finally got a shipping confirmation email last night 10:04 PM CT, it shows that FEDEX picked up the shipment around 7PM that evening. Low and behold, it's 2 day shipping NOT express or overnight. LOL. To add to that, I live about 70 miles from the warehouse here in DFW area. LOL.. so it's going to take 48 hours to go 70 miles. How funny. It goes from Ft Worth to Mesquite to Sherman usually. Which is about 35 miles per day. I think someone is taking it on their bicycle? hahahaha....
[AT&T Samsung Galaxy Note 4] freebee269:
you make the trade in when you go to pick up your note 4. you can only do 1 phone trade in for your note 4. if you did the pre order on line you can also go in to the store and do the trade in. you just tell them you got the phone online and want to take advantage of the trade in deal. but they will still only let you trade in 1 phone. and it has to have a value of at least $10 to them.
[AT&T Samsung Galaxy Note 4] MattMJB0188:
I was thinking that myself. I would love to know their exact reasoning behind this, as every other carrier packages in the original samsung box.
[AT&T Samsung Galaxy Note 4] daraj:
probably cost effective for at&t to get the phones bare minimum with no box. They get the device even cheaper then they dump it in this eye sore of a box. So disgusting.
[AT&T Samsung Galaxy Note 4] borijess:
I hate when they do that. We are getting charged extra and they still take away box and headphones.

Sent from the TermiNOTEr 2! ?
[AT&T Samsung Galaxy Note 4] raiu:
wow, I just tried to chat with this dude john p and this is how it went

John P.: Welcome to AT&T online Sales support. How may I help you with placing your order today?

SAMSUNG GALAXY NOTE 4: Hi john, I was wondering if we were going to be let out of the warehouse today?>

John P.: Excuse me, I don't understand your question?

SAMSUNG GALAXY NOTE 4: hi, my name is samsung note 4 and we all want to know if we are going to be let out of the warehouse today for those that preordered?

The chat session has been closed by your AT&T sales representative.

he was obviously having a bad day.
[AT&T Samsung Galaxy Note 4] imnoob55:
Preordered yesterday and its showing Expected Ship Date: 10/14/2014 To 10/16/2014

Hopefully it ships on the 14th, I don't think it'll ship any earlier
[AT&T Samsung Galaxy Note 4] chrispyutec:
Funny as heck :) I loved it lol!!!
[AT&T Samsung Galaxy Note 4] raiu:
Glad someone did, I needed a laugh.
[AT&T Samsung Galaxy Note 4] sonicsarah:
Not to stir the pot, but... It appears that T Mobile really is already shipping with Monday delivery. Some have posted screenshots with their packages already in transit (not just "ready for pickup").

TM and AT&T have had their battle going for a while now. You think they're doing it to spite AT&T?
[AT&T Samsung Galaxy Note 4] hypersonicx:
TMobile Early Shipments

Yeah, Im also on TMobile just came over to the ATT thread out of curiosity, and the TMobile devices are shipping now.

After checking my tracking number It shipped from KY which is where TMobile warehouse resides I guess and my phone is showing in the Nashville UPS hub since im located here in Nashville TN.

It has a delivery date of this Monday by 4PM.

That goes for allot of people who preorderd on TMobile. Getting devices way ahead of the 17th!.
[AT&T Samsung Galaxy Note 4] AndroiderM:
The money has been credited back to my card for pre order. Hopefully it will be charged again soon and ship tomorrow. Shipping status still says "preparing to ship"
[AT&T Samsung Galaxy Note 4] Thermalwolf:
Not totally 100% on this but I remember my mom (when she helped me buy my S4) that the card she used got a charge back on the hold, but then went through the next day I believe or something of the sorts. Either way end of the story is that I still got my Galaxy S4 shipped before the release date so I don't think you got much to worry about. If at worst just contact AT&T and see what they say about it but these things do happen when money starts moving all over the place.
[AT&T Samsung Galaxy Note 4] rwolfe88:
I have att and my ship date is 14-16 preparing to ship

I don't see anything about a Sim card like some people
[AT&T Samsung Galaxy Note 4] AndroiderM:
Ok now I got this email any ideas?

Order update

Dear M******* D*****

Thank you for your recent purchase of order number 7*********

Due to the high demand, your device/accessory is not yet available for shipment.

To check the progress of your order, utilizing the order number above, please visit us at att.com/wirelessorderstatus or call us anytime at 877.782.8870

---------- Post added at 11:25 PM ---------- Previous post was at 11:20 PM ----------

AT&T said that they were negative 14000 units and that my device will be shiped at a later shipping date than estimated but my order status is still saying the 14th-16th for shipment. I am at a loss on what to do but wait and see what happens by the 14th. The rep also informed me that I could not cancel my order at this time. If I could I would just go into an AT&T retail store and get the phone on the 17th. If anyone else is getting these emails about high demand please share any info you might have.
[AT&T Samsung Galaxy Note 4] WizeGuyDezignz:
When did you pre-order?
[AT&T Samsung Galaxy Note 4] ekinnee:
I pre-ordered the 10th and have not got such an email. I figure us late pre-orders would get pushed back if there was an issue.
[AT&T Samsung Galaxy Note 4] AndroiderM:
Oct 1

---------- Post added at 01:08 AM ---------- Previous post was at 01:01 AM ----------

Order Details

Quantity quantityDescription

Samsung Galaxy Note 4	Preparing to Ship We're preparing to ship your item, and it will be sent to you on or between the shipping dates we've provided.	10/14/14 - 10/16/14*	1

Thanks for placing your order. We estimate your item will ship on or between the dates provided.

Various SIM	Processing Our fulfillment center is processing your order for this item.
[AT&T Samsung Galaxy Note 4] BarryH_GEG:
To the T-Mobile'rs, why would anyone here care when your phone ships? All four major carrier's have distinct Note 4's, different ordering and fulfillment processes, and different distribution methods. The only one I care about is AT&T.

I also decided to skip the pre-order madness this round and get mine from an AT&T store. I'll bet I have it by the weekend and I can check it for QC before I buy it. I'm also trading in a Next phone so won't have any surprises about its confition assessment when AT&T gets it back in the mail. Also, if you buy online you can't swap in-store if something goes wrong with the phone during your remorse period.

Samsung can build as many Note 4's as people buy; there's no scarcity. In a month this thread (and all like it) will be on page 4 of the forum and anyone will be able to get an AT&T Note 4 from the corporate or third party store of their choice. My sanity is worth more than getting what's soon to be a common phone a couple of days earlier than everyone else.

But congrats in advance to whoever gets to claim ownership a couple of hours before everyone else. ;)
[AT&T Samsung Galaxy Note 4] ohbreeeezy:
I hope AT&T starts shipping the 14th like what they said on their website.
[AT&T Samsung Galaxy Note 4] Xak:
Im going to AT&T on Oct 17th and paying a $175 which is my ATT next pay to upgrade amount and trading in my LG G Flex for the Samsung Galaxy Note 4. You have to pay your pay to upgrade amount if your not at your ATT Next upgrade eligibility. If you cant pay your upgrade amount then you have to wait your remainder of your 12 or 18 month installment plan I chose the 18 and am like 4 - 5 months away but cant wait because ROMs and source code will actually be available for the Note 4 unlike the LG G Flex ATT. Im a customer I dont work there BTW, I've compiled roms for the ATT HTC One XL before. :p Just telling you my plan since you seem to have trouble and are on a similar plan but you have to wait. The pay to upgrade amount is paying the rest of your installment fees for the 12 or 18 months so you pretty much just finish paying for your 12 - 18 month plan all at once then trade in and upgrade.
[AT&T Samsung Galaxy Note 4] raiu:
just a heads up

Thank you for your patience! Your AT&T Representative will be with you shortly.

Welcome! You are now chatting with 'Raul '

Raul : Hello, thank you for chatting with AT&T today. I see that you have a question regarding the details of an order. Is that correct?

me no, just a general are the note 4s going to ship out today?

Raul : Yes orders will begin shipping today, for delivery tomorrow.

me cool

me thanks
[AT&T Samsung Galaxy Note 4] mpazevedo:
LOL, too funny. I have a similar experience. The UPS and FEDEX planes land 5 miles from where I live, only to ship it to their distribution center 20 miles away only to bicycle ride it to my house.
[AT&T Samsung Galaxy Note 4] Weapon_X23:
I woke up to find that mine has shipped but it's going ground for some reason so I won't get it until October 21st! What's the point of pre-ordering if you don't get it before or on launch date! I was so POed that I called AT&T and they were no help at all so I called the local store I bought it from and they told us they don't even have the phones or cases yet! She said they always get it two days before the launch date at least so they can prepare but the cases aren't expected to show up until the 21st. I wonder if that means the phone launch will be pushed back.

---------- Post added at 04:40 PM ---------- Previous post was at 04:34 PM ----------

Mine won't be here until the 21st! My mom has to go on a business trip with her old clunky and laggy iPhone 4s instead of her new note 4.
[AT&T Samsung Galaxy Note 4] danmanca:
Yeah it appears mine shipped out this morning with UPS ground and will arrive Monday as it was sent with 3 business day. Kind of annoying, I would have pre-ordered through best buy but I signed up with the next program and didn't want to be stuck with a $200 Bestbuy gift card.. I guess I'll have to wait until Monday.
[AT&T Samsung Galaxy Note 4] 06SilveradoZ71:
Mine still shows in ft worth wtf it was there at 8am yesterday still hasnt left
[AT&T Samsung Galaxy Note 4] sdlopez83:
Ordered Monday, shipped Tuesday Evening, Arriving Thursday by 2pm. Ft Worth to Queens, NY FEDEX.
[AT&T Samsung Galaxy Note 4] ohbreeeezy:
Mine haven't moved since last night.
[AT&T Samsung Galaxy Note 4] danmanca:
How is it people from NY are getting theirs shipped out and delivered sooner than those of us on west coast? Why are they using UPS/USPS/Fedex? It appears that the fedex orders were sent out with a faster delivery time?
[AT&T Samsung Galaxy Note 4] 06SilveradoZ71:
Thats exactly what mine looks like wtf
[AT&T Samsung Galaxy Note 4] sonicsarah:
The only GOOD thing about mine coming by USPS is that the mailman comes before FedEx and UPS here.
[AT&T Samsung Galaxy Note 4] swtxcupcake:
UGH my status is still "preparing to ship". I called my AT&T store and they said the NOTE 4 is in stock! I can't get the phone because my pre order is in progress. sigh..
[AT&T Samsung Galaxy Note 4] jam10238:
You can get it....just refuse delivery from the one you ordered off of att website
[AT&T Samsung Galaxy Note 4] AndroiderM:
Canceled pre order and picked one up at AT&T store. I will never pre order again. I picked up S view case too cause that's all they had.
[AT&T Samsung Galaxy Note 4] ohbreeeezy:
Let's just hope we all have on time delivery.
[AT&T Samsung Galaxy Note 4] rfs830:
I just got off ATT chat about my order. They told me the phones are on back order. Im going to see if I can go to local store and just get it there and cancel my order.
[AT&T Samsung Galaxy Note 4] sharibarnes:
Good luck! None of the stores here will sell until Friday. :(
[AT&T Samsung Galaxy Note 4] swtxcupcake:
I preordered in store. I asked the rep to cancel my order and she said she can't do it until the phone come to the store. This will be my last time pre ordering their phone.
[AT&T Samsung Galaxy Note 4] gubbilo144:
I just called my local art store in pa near philly and they have them in stock he said I can come get now. Im on my way there now. I guess its certain stores
[AT&T Samsung Galaxy Note 4] aggieman:
corporate store or authorized retailer?
[AT&T Samsung Galaxy Note 4] gubbilo144:
My local store has them in pa he told me come in and get one now, I'm on my way to pick my note 4 up. I guess certain stores will be selling them when they get them before friday. I'll report back if im able to get mine
[AT&T Samsung Galaxy Note 4] Krazzor:
Dang, lol, apparently my area is well informed. I hit two stores up on the way home and they wouldn't sell me a device until Friday.
[AT&T Samsung Galaxy Note 4] infamousjax:
Woohoo! Mine is getting delivered tomorrow (10/16) via USPS Priority 2-Day. In YO FACE!!! Muahaha
[AT&T Samsung Galaxy Note 4] chrispyutec:
When did you place your order?
[AT&T Samsung Galaxy Note 4] infamousjax:
9/19
[AT&T Samsung Galaxy Note 4] jam10238:
So uhh, still no update on shipping for me. I went to the Franklin, TN AT&T (near Nashville) store and they had a few of each already in stock and ready to sell. Bought one on the spot and will now be refusing delivery for the other ordered directly from att.com.
[AT&T Samsung Galaxy Note 4] exo8:
This is so frustrating. I ordered on 9/20 and still no update from preparing to ship.
[AT&T Samsung Galaxy Note 4] BlownJetta:
UPDATE:

Still nothing.

Placed order on 9/19. The hold for the amount was immediately put on my card. Dropped off a few weeks later.

Order still says "preparing for shipment" and they still haven't charged my card yet.

Spoke with multiple reps on the ATT site and they both told me that it will be shipping between 10/14/14 - 10/16/14.

This is really disheartening knowing that people who ordered only a few weeks ago are already receiving their phones and mine has not even shipped yet. Have been with ATT for over 7 years now but I think after my contract is up I'm dropping them.
[AT&T Samsung Galaxy Note 4] verks:
Same here. Ordered 9-19 and no updates. I keep checking in here and while most are getting updates I'm not. Boo hoo.

AT&T first come last served.
[AT&T Samsung Galaxy Note 4] carlitos29:
USPS Express shipping

So I received my USPS Express mail tracking number last night but for some reason there is no tracking info. It says that they have no information on file. Is anybody else's doing the same? Again this is only USPS.
[AT&T Samsung Galaxy Note 4] browniegirl:
Picked mine up at the att store, had to do a return cause mine had gashes in the metal frame.
[AT&T Samsung Galaxy Note 4] sonicsarah:
It took quite some time for mine to update (hours) so don't let that worry you.

To those who haven't gotten shipping notices yet:

So sorry to hear it! I would be just as angry and annoyed as you are. I hope that your phones have shipped and their system just hasn't notified you yet!
[AT&T Samsung Galaxy Note 4] irokgalaxy:
Mine is USPS as well with no info on it. This is killing me.
[AT&T Samsung Galaxy Note 4] lyrad12:
I just walk in to the nearest at&t store and they have only 2 stocks, the rep told me they already sold 4 and only 2stocks left, I hate it because they're both the white one, I want the charcoal black grr
[AT&T Samsung Galaxy Note 4] rfs830:
Looks like my local store has them in white but non in black. I wonder if all the back ordered ones are black. I will wait for m black note 4.
[AT&T Samsung Galaxy Note 4] mkalbarc:
An 800+ dollar phone direct from factory with gashes... That sucks. let's hope that yours was just a one off and not a sign of poor QC. Glad you were able to get a replacement so quick.
[AT&T Samsung Galaxy Note 4] irokgalaxy:
Why???? my tracking number says ..................Tracking information is not available at this time. Please check back later or double-check the tracking number entered and try again.
[AT&T Samsung Galaxy Note 4] sonicsarah:
Mine said that for several hours after receiving the number. It's frustrating, but it will update soon.
[AT&T Samsung Galaxy Note 4] ZPaul2Fresh8:
Update: I've finally got a shipping status.

Coming via USPS, but the tracking number isn't showing as valid yet.

The strangest part is that my card has NOT been charged.

Any ideas?
[AT&T Samsung Galaxy Note 4] verks:
Finally got my shipping notice. It's USPS which worries me. Priority Mail. Anyone get theirs via usps? I can see the info for tracking on the site but gives me no deliver date. And they wonder why there losing money.
[AT&T Samsung Galaxy Note 4] swtxcupcake:
After chatting 3x, calling 2x and visiting the store. I finally got my order shipped by UPS next day air to my AT&T store. -tears of joy- I ordered my phone on 10/2.
[AT&T Samsung Galaxy Note 4] trubored:
Ordered on the 20th, shipped within the last hour and a half. Overnight UPS, but it just says label created not picked up, so I'm guessing Friday AM.
[AT&T Samsung Galaxy Note 4] falcons2:
Mine shipped last night and my card still has not been charged.
[AT&T Samsung Galaxy Note 4] matrix2004:
Those getting it on USPS.....If you click on the link, it shows no info on the USPS website. But if you type the long number on the site, it gives you the status. I think the link is bad because its split into two lines. Try it.
[AT&T Samsung Galaxy Note 4] mkalbarc:
shhhh............. :D
[AT&T Samsung Galaxy Note 4] ReggieSmith:
Companies like this can generate tracking numbers as they prep shipments. At certain times during the day they upload the shipment info to the carrier and that is when it shows as valid.
[AT&T Samsung Galaxy Note 4] Cboss:
Well Im finally seeing some movement...

Order Date 09/27/2014

Tracking Number - Pending Shipment

Shipping Status	In Progress

This item was sent from our fulfillment center on the Shipping Date listed.

Quantity Description Samsung Galaxy Note 4

Processing - Our fulfillment center is processing your order for this item.

Pending Shipment	UPS	10/15/2014
[AT&T Samsung Galaxy Note 4] sonicsarah:
Bet it shows pickup later on tonight and you get it tomorrow!
[AT&T Samsung Galaxy Note 4] sifulee:
Mine has finally departed Ft. Worth! :cyclops:
[AT&T Samsung Galaxy Note 4] Dr. Evo:
I got screwed royally!

Well, I guess AT&T f-ed me over more than anyone else on here! I ordered directly from the AT&T Store, and even though they were supposed to have my phone shipped express, someone its being shipped UPS GROUND and my phone isn't due to arrive until next MONDAY! The phone is currently at DFW Airport, which is confusing me, because why is it at any airport if it's going UPS Ground??? I am so pissed off! It's really not fair! It seems like I always get the short end of the stick in life.

I called AT&T and the female customer service rep was so nice! She tried to cancel the order or to refuse the shipment, while it was already in transit, but nothing she could do would work. She says my only option is to wait for my package next week. She was nice enough to give me a $25 credit but damn! I wonder if I go into an AT&T Store will they find another option. The rep said she couldn't allow me to just go into a store and pickup a phone, because in the system it shows that I've used my upgrade, and it's a long and hard process to reset the upgrade. By the time they get it done, my phone would have been here! PISSED! :mad:
[AT&T Samsung Galaxy Note 4] slhawkins:
Ordered mine on 9/19, should be here tomorrow via FedEx. They usually deliver around 11am so it should be pretty early!

Still need to get a case though. :(
[AT&T Samsung Galaxy Note 4] WizeGuyDezignz:
What about USPS worries you?
[AT&T Samsung Galaxy Note 4] harlenm:
Mine shipped today, out of tn. Ordered on 10/1, and it is coming FedEx overnight. Can't wait for tomorrow to come!
[AT&T Samsung Galaxy Note 4] verks:
It's slow. Not sure if it will come tomorrow or Monday. Poor tracking options.

What I want to know is why some got shipped via ups next day and some usps snail mail. Make no sense. What's the logic?
[AT&T Samsung Galaxy Note 4] Trev460:
Mine hasn't even shipped yet, still preparing to ship according to the information. I called in and they just provided me the same information. System says apparently backordered which is BS because my girlfriend and I placed our orders on the 20th of September (one day after pre-orders started). Now I don't know when I'm even going to be getting the orders....this is crap.
[AT&T Samsung Galaxy Note 4] WizeGuyDezignz:
That sucks bro. I ordered mine on the 21st and it will be here tomorrow. They obviously aren't going in order.

I hope you get it soon.
[AT&T Samsung Galaxy Note 4] COA4178:
Bro I placed my order the 19 and they got me on that idiotic backorder crap too. Last time I pre order. Is not fair at all for us to think that if we order quick we will get the device soon, psh there been ppl that perhaps ordered it 2 weeks ago and the device is on route. We ordered first didnt we? No hard feelings intended to u lucky ones.
[AT&T Samsung Galaxy Note 4] Trev460:
Yeah, definitely very irritating. This was my first and definitely last phone preorder I ever do. I'm even hoping at this point that I may get mine by Friday, but not sure how likely that will be. Still showing preparing shipment with no change at all. I may go to the store and have them try canceling the order and pick mine up Friday from the store. It's definitely irritating my girlfriend and I about the people who have theirs already on the way when they ordered a week ago, yet AT&T basically told me "oh, well we don't know much about those other people's orders" and "even though those people have their orders set to ship, you're still going to get yours first". I'm like no, people already have theirs on the way and some are even arriving tomorrow, yet mine hasn't changed. They can't even see about upgrading my shipping or even telling me what shipping method I have. I ordered within the store, but wasn't told that I could even pick a method of shipment.
[AT&T Samsung Galaxy Note 4] WizeGuyDezignz:
Sarah, what is your latest status with USPS? Mine still shows an expected delivery of tomorrow, but the last status update I got was at 6:18 this morning.

That status update says that the package departed the Texas post office or something like that.

Just curious what yours says. Thanks!
[AT&T Samsung Galaxy Note 4] matrix2004:
Ebola

So I just realized my Note 4 shipped from Ft. Worth, TX., near where the Ebola stuff is going on. Just slightly concerned about possible contamination on the packaging. :eek: