yashsingh1/xdaforums huggingface dataset:
[X 2014 Q&A, Help & Troubleshooting] jigz23:
Cognac on mine too, and so far so good. It's only been 3 days but I hope it'll stay this way.
[X 2014 Q&A, Help & Troubleshooting] drew_sf:
I have both teak and bamboo backed phones and no peeling noticed. One other observation is that the bamboo fits flush with the outer metal trim whereas the teak one is slightly lower and recessed below the trim.
[X 2014 Q&A, Help & Troubleshooting] manyarg:
Ebony back here, it appears to be separating itself from the phone on the top right as well.

:crying:
[X 2014 Q&A, Help & Troubleshooting] DiNoise:
Same here, near the camera and dimple, not acceptable for me.

Getting replacement but decided to go with just plain black, don't wanna take a chance again with the leather glue problem, plus the black plastic has more "soft touch" non-slip feel than the leather.
[X 2014 Q&A, Help & Troubleshooting] brecklundin:
sounds like adhesive and variances in thickness of laminate materials. if laminate is proper thickness all is good, if too thick or thick spot on adhesive then delamination seems more likely.
[X 2014 Q&A, Help & Troubleshooting] NWKENT:
Thank you for your input, and I hope you never have an issue, but its very early for your device..I was thinking, maybe a 100% clear case, this would give alot of protection to the bamboo back shell also..but keep the beauty visible..there are a few out that would look very nice with the "wood"..

Exclusive Moto user since 1989..

XT1080M Droid Maxx Developer Edition

http://waynekent.com/page6.html

"Praise Jah" YOU people.!
[X 2014 Q&A, Help & Troubleshooting] MBSmith125:
I actually went with the plastic back. I didnt want to go through this hassle again. I loved the bamboo back but it wasn't worth the trouble. I really like the plastic back a lot. Feels good in the hand and seems durable. Maybe the third generation will cure the problem.
[X 2014 Q&A, Help & Troubleshooting] jglabes:
Alright. Hopefully this'll be my last update! Finally exchanged my second wood back for plastic. Went for smoke in case y'all were wondering. Had it for over a week with no signs of peeling or lifting. The wood backs showed signs within the first few days. Im happy that the plastic is holding up, but I still love the wood back way more! Thinking of getting the faux leather dbrand skin for the back of this sucker. Just to have some interesting texture while holding it. It really is a shame that Motorola couldn't fix this problem in a timely manner. Hopefully the next generation wont have these issues.
[X 2014 Q&A, Help & Troubleshooting] jphilippon:
First: (Oct/Nov) Ebony (peeled corner, 3 weeks)

Second: (December) Black plastic (volume buttons no longer click, stick pressed down)

Third: (January) hoping they'd fix the adhesive... Bamboo (peeling out of the box AND power button is loose and squishy)

....

I really want a working wood back... :(

Not sure if it's worth trying again.. I love the black front with bamboo. But the soft touch was very nice.

Only good news out of all of this is that the screen on this one I just got today is /drastically/ whiter and more accurate looking than my first two. Maybe they are using new panels.
[X 2014 Q&A, Help & Troubleshooting] NWKENT:
Purchase a black back shell from eBay, then get a dbrand Mahogany skin..comes out at about the same price, but not real wood..

One should remember, real wood breaths, expands and contracts, depending on humidity, and is probably gonna peel loose over time anyway..

One may also consider a clear case, as not to hide the beauty, and would also help, hold the wood in place, and protect from damage also..

Sent from my 4.4.3_21.23.4

(Unlocked) XT1045 Moto G 4G LTE #2

http://waynekent.com/page6.html

"Praise Jah" YOU people.!
[X 2014 Q&A, Help & Troubleshooting] jphilippon:
Sorry I find their skins really fake looking. Also I have bamboo not mahogany.

I'm getting another bamboo and if the buttons are good I'll fix the wood myself.

Update: filed for a replacement for this bamboo. This time they requested a photo. Raised a bit of a fuss since I don't enjoy being asked to prove my phone is defective.

Sent it anyway, very obvious in the photo. Slightly annoyed.
[X 2014 Q&A, Help & Troubleshooting] xgman:
I find this unresolved issue mind boggling. How could a simple thing like failing glue processes go un-fixed for so long? What alarms me is the repeat offender list in this thread alone. Compound that across the masses and the large number of users with cases that likely don't even see the peeling. This has got to be costing them a lot of money on swaps. Chalk this up to lazy management. It seems like plastic is the only safe bet with maybe a risk on leather and cross your fingers on the crappy glue batch of the week. It's really disgraceful. Shame on you Moto. :(
[X 2014 Q&A, Help & Troubleshooting] jphilippon:
It's unbelievable really. I've spoken to FOUR reps over phone today alone. Giving me the absolute hardest time just getting a redemption pin to get this one replaced. (worst peeling yet) and now I have to wait for Order Admin to call me due to "high call volume".

Wasting my entire morning talking to reps who are speaking to their coworkers while on the phone with me (in Spanish, no less), assuring me I have a pin on the way (which the last rep confirmed was not true), and generally being very rude.
[X 2014 Q&A, Help & Troubleshooting] Solutions Etcetera:
Can you post the photo you sent them here. Lots of discussion here but no pics. I'd like to see what we're all talking about.
[X 2014 Q&A, Help & Troubleshooting] jphilippon:
Okay. Here it is.

Also I finally got a hold of a rep from Order Admin only to be told I can't get a replacement until they 'process' the one I sent back. (even though they have it).

I had a feeling they'd say this, but what's annoying is I was almost done talking to him but hinted that it was in transit and that stopped everything and suddenly I have to wait until it's processed...
[X 2014 Q&A, Help & Troubleshooting] Note10.1Dude:
One corner just started to come loose on mine after about 2 months. I really like the phone otherwise - I'm not sending back. If it gets any worse, I will stick a drop of super glue under the corner myself.
[X 2014 Q&A, Help & Troubleshooting] Solutions Etcetera:
Unfortunate. Guessing the blanks are not sufficiently cured, and some shrinkage/expansion is going on, causing it to bow.

There was a similar issue with the original composite backs creating stress on the sides that caused them to crack.
[X 2014 Q&A, Help & Troubleshooting] jphilippon:
I did that to my first one. Then another corner peeled and I got fed up.

I'd glue this one but the power button is also an issue I can't fix.
[X 2014 Q&A, Help & Troubleshooting] 903tex:
Great just got a white with bamboo back from Verizon today for free.(with a 50 dollar mail in rebate) now I have to worry about this.....but I'm loving the phone and as soon as I walk out the store update to 5.0 was installing :)
[X 2014 Q&A, Help & Troubleshooting] NWKENT:
Those one's with the "peeling" back wooden shell, save yourself some hassle and put on a clear case, this will protect against peeling, and overall durability of the wood..

If those ones are not pleased with the wood, then purchase another back shell that is not wood..if the "wood" appearance is what that one prefers, then with a new back shell, purchase a dbrand wood like skin for the new back shell..do the same for the leather back shells..

Wood expands and contracts constantly, and peeling, bowing can be expected, depending on humidity level..

sent by my:

4.4.4_21.11.17.titan

XT1064 Moto G (2nd Gen.)

http://waynekent.com/page6.html

"Praise Jah" YOU people.!
[X 2014 Q&A, Help & Troubleshooting] 903tex:
Yes I got a clear back case from Verizon because I figured over time without a case the back would peel or raise up especially in Texas summer days!
[X 2014 Q&A, Help & Troubleshooting] NWKENT:
Yes..ada-boy..very wise choice, dealing with the situation, and just a little research and use of common since goes a long ways..

I do realize those ones think, Well.."here I have paid all this money for a top device, and the wood is peeling, coming loose"..

Which I understand their frustration, but sending the device back for warranty, for something like this is putting one at risk for problems..simple solution, just purchase another back shell that will not peel, come loose and move on..

sent by my:

4.4.4_21.11.17.titan

XT1064 Moto G (2nd Gen.)

http://waynekent.com/page6.html

"Praise Jah" YOU people.!
[X 2014 Q&A, Help & Troubleshooting] 903tex:
Well yes I would be mad as well if I bought this phone full price and had imperfections within a short period of time of ownership. But a lot of y'all trip me out, you run your phones naked then complain that "its cracked doing this", "its turning color here', or "its peeling here", "there's a dent here idk where it came from" it expose to the elements of the world lol. I mean just looking at cases from my older phones they look like I purposely beat on it but my phone looks brand new.

But its like the leather threads I've been reading on here, its leather its suppose to age look "rough" that's the best part of leather lol.

Not trying to start a flame but I would just assume if you gonna run naked then you honestly don't give to much care to how your phones look after two years....

Had a 2013 x ran naked just a screen protector and when I sold it phone still looked flawless. But with this phone after going with the bamboo I knew I couldn't go without a case.
[X 2014 Q&A, Help & Troubleshooting] NWKENT:
Yes..EXACTLY..One should consider, ware and tear, especially without a case, the device needs protection, just like a child does at times..lol..and a "shield" is needed most of the time..

If one wishes to 'show off' or see the beauty of the device, then a clear case is an obvious choice (or) purchase another back shell, put a dbrand bamboo skin on the new shell, still have the effect of real wood, but MUCH more durable..

and now..I'll let this be and move on..lol

sent by my:

4.4.4_21.11.17.titan

XT1064 Moto G (2nd Gen.)

http://waynekent.com/page6.html

"Praise Jah" YOU people.!
[X 2014 Q&A, Help & Troubleshooting] Note10.1Dude:
Exactly why I am going to glue my own - everything else about the phone is perfect, I don't want to get a lemon on a new try. I also got one of the last rounds of US-made phones - I like that minor fact.
[X 2014 Q&A, Help & Troubleshooting] jphilippon:
What a dumb way to justify a ridiculously stupid manufacturer defect.

No one expects the wood to remain flawless for two years, no one wants a skin which won't even fix it if it's on top of a peeling panel.. , I do however expect the factory to put the right amount of adhesive before putting it together. My entire bottom edge is lifted right out of the box.

If I can peel it off completely, glue it back on, and have it stay permanently with something I bought at Walmart, then I'm going to expect the company I paid for a product to do it correctly.

Also no one likes the stupid dbrand skins or we wouldn't be going through this hassle.

I already said, if the phone is perfect besides the wood, I'll fix it myself and avoid Motorola in the future. I had such high hopes since the X1 was so praised.
[X 2014 Q&A, Help & Troubleshooting] 903tex:
Lol the fact of the matter is some have the problem others don't, if you don't like the suggestions cool your right. But calling it stupid and throwing a fit over makes me hope you do have to super glue it back on lol!
[X 2014 Q&A, Help & Troubleshooting] msassounian:
my power button just got kind of....soft. i guess. I see one other person had that issue right out of the box. anyone else?
[X 2014 Q&A, Help & Troubleshooting] jphilippon:
Yeah sorry I'm not complacent about a glaring manufacturing defect that hasn't been fixed for months. I should just 'suck it up' and accept a broken product.
[X 2014 Q&A, Help & Troubleshooting] 903tex:
Or maybe you shouldn't except perfections from human beings. Every phone I've had has threads and threads on defects but one thing that isn't going to stop.....defects lol
[X 2014 Q&A, Help & Troubleshooting] jglabes:
There is a huge difference between normal wear and tear and a defective product. I only use cases when Im at work (machine shop) or in my clay studio. Im completely fine with a bump or scuff here and there, when it's my own doing. But having a back panel begin to separate from the phone mere hours/days/weeks out of the box is completely unacceptable. And I was a bit paranoid with my first one, so I kept it in a case more often than not. And guess what? It still peeled. And I couldn't find anything about the Moto X 2013 wood panels having these same kinds of issues. Not to mention people like me who have T-Mobile and have to pay full price for the phone. For 600+ dollars, I expect to have a product that is not "falling apart" right out of the box. I really think the main issue has to do with production/assembling being sent over to China. And isn't the whole idea of a customizable phone is that it looks and feels as great as the software performs?
[X 2014 Q&A, Help & Troubleshooting] jphilippon:
Thank you! This guy trying to tell me I should be okay with my phone peeling right out of the box. Ridiculous.

Anyway I got my new pin today and ordered another replacement. I can tell they're pretty fed up with my history in their file.
[X 2014 Q&A, Help & Troubleshooting] 903tex:
Nobody said you shouldn't except it. But what do you expect wood to do? And leather? All I'm saying is instead of going thru so many devices and still haven't found one to your satisfaction then maybe go with the plain back or another device completely.
[X 2014 Q&A, Help & Troubleshooting] jonnythan:
What does this even mean? My dad's car has a lot of real wood and leather trim, and none of it is arbitrarily peeling up on the corners. And the vehicle environment suffers far more environmental stress than a phone that was literally just taken out of the box.
[X 2014 Q&A, Help & Troubleshooting] 903tex:
Lol I'm done with this conversation if you people want to sit here and go thru 50 x's to find that perfect one so be it. Its people like that when others have a actually SERIOUS defects go thru hell and back order delays with companies...
[X 2014 Q&A, Help & Troubleshooting] jonnythan:
If you're happy buying a $600 device that has an out of the box defect that makes it catch on your pants and feel sharp against your palm every time you use it, more power to you.
[X 2014 Q&A, Help & Troubleshooting] 903tex:
Or if I used common sense I would have know since its WOOD there's a chance that it can happen. And for 600 large there are better devices that can be had. Not saying the x is a bad device but wouldn't be on my top list for 600 +

Anyway back to life.....
[X 2014 Q&A, Help & Troubleshooting] jonnythan:
.......:confused:
[X 2014 Q&A, Help & Troubleshooting] NWKENT:
I certainly understand your points, very reasonable..

I have ordered a XT1095 PE 64gb with the ebony back panel, knowing that it will probably peel, come loose on the edges, but I understand the risk..I have several back shells ordered, and several dbrand skins ordered, and plan swapping the back shell often, (like I do with my Moto G's)..have done extensive research..hope the device arrives soon, because I have three cases already here and a couple more on the way..

I have linked to a video, which I think will probably be the best case for the ones with the "fragile" back shell..and I will certainly test the theory..lol

For those ones with the wood peeling, coming loose around the edge..please consider this case, it's very cheap insurance..approximately $35.00 on eBay..

Here >> Casemate Naked Tough Armor for Moto X 2nd Gen Unb…: http://youtu.be/KH6h_snc2aI

Screen shot of some ebay orders..

Sent by my Motorola Droid XYBoard MZ617-32 10.1_ICS 4.04
[X 2014 Q&A, Help & Troubleshooting] Note10.1Dude:
Get ready to drill a hole in that CIMO case. It is missing one of the microphone cutouts and screws up speaker calls as a result.
[X 2014 Q&A, Help & Troubleshooting] NWKENT:
Just received this (CIMO) yesterday..has the hole punched..

Exclusive Moto user since 1989..

XT1080M Droid Maxx Developer Edition

http://waynekent.com/page6.html

"Praise Jah" YOU people.!
[X 2014 Q&A, Help & Troubleshooting] Note10.1Dude:
Glad they fixed that problem
[X 2014 Q&A, Help & Troubleshooting] FallN:
Has anyone bought an eBay back cover. I see a bunch of them listed in plastic and wood versions... Any idea if these are good?
[X 2014 Q&A, Help & Troubleshooting] jphilippon:
If you're going to glue it on why not just fix a peeling moto back?
[X 2014 Q&A, Help & Troubleshooting] NWKENT:
Yep..I have purchased three OEM back shells, then applied dbrand skins..have two more on order as of this morning..from left to right, the back shell color is turquoise, black, yellow..if I ever wish to have a color back shell, just remove the dbrand skin..in my order posted, the black is two priced, U.S. supplier, the turquoise shell, is one priced cheaper, because a China supplier, these shells are OEM..I have mahogany and black stainless dbrand skins ordered for the black shells ordered..

sent by my:

4.4.4_21.11.17.titan

XT1064 Moto G (2nd Gen.)

http://waynekent.com/page6.html

"Praise Jah" YOU people.!
[X 2014 Q&A, Help & Troubleshooting] d11dog11:
Has anyone that got a code for a replacement been able to order a different carrier phone? I have a Verizon version, could I use my code to get a pure edition for instance?
[X 2014 Q&A, Help & Troubleshooting] MBSmith125:
Toast Made Covers

Hey guys, just wanted to give an FYI for you all. I had the bamboo back from Moto Maker and it started to peel. Did some research and the problem seemed to be reoccurring so I went with a normal back. I still wanted the wood back so I came across toastmade. com and ordered one. You can have a quote engraved or even a picture that you like. I got mine yesterday and put it on (which I would be extremely careful when doing) and I like it a lot. I have the ebony wood which is a lot darker and better looking than what Moto Maker had to offer. The one thing I was really worried about was the sides being raised and not flush with the phone. They are raised slightly but not to where I notice it or it pisses me off. The only thing that has pissed me off with it is that it is not aligned completely (off by a millimeter to the left). But overall I give this 4.5/5 stars. The reason no 5/5 is that with the Moto X being curved you have to be careful putting it on because the adhesive is very strong and unforgiving once you put it on.
[X 2014 Q&A, Help & Troubleshooting] NWKENT:
Thanks for the info and pictures..Just 10 minutes ago..I purchased the Toast Walnut w/engraving..then I come here and see/read your post..lol..excited for its arrival..

And a clear case is a must for me, to protect and hold in place the back (wooden) shell..

sent by my:

4.4.4_21.21.42.victara

XT1095 Moto X (2nd Gen) PE

http://waynekent.com/page6.html

"Praise Jah" YOU people.!
[X 2014 Q&A, Help & Troubleshooting] MBSmith125:
You will have to send pics when you get it! Just be EXTREMELY careful when you put it on. Before you peel off the sticker, put it over the back so you get an idea of how to put it on (if that makes sense). Also be aware of your speaker at the bottom and near the top. Hope you like it!
[X 2014 Q&A, Help & Troubleshooting] NWKENT:
Yep..thanks for your input, suggestions and care..I will post after installation..

You have a beautiful device Sir..thanks for sharing..

Sent by my Motorola Droid XYBoard MZ617-32 10.1_ICS 4.04
[X 2014 Q&A, Help & Troubleshooting] thedonkeyslayer:
Well it's been less than 2-months since I received my phone and the bottom right corner lost some adhesion over the weekend and has started lifting.

I am on the side that this is definitely not acceptable, it's clearly a manufacturing/adhesive issue. With that said I'm not going to have it replaced, as the phone otherwise works fine (minus the marginal battery life and disappointing memory management which is [hopefully] being addressed in the next update).

I'm going to add a little super glue, however the corner hasn't lifted enough for me to get any under it. I don't want to pry at it and risk damaging the wood. Annoying more than anything, as you can't even see it unless you're looking for it.
[X 2014 Q&A, Help & Troubleshooting] gammite:
so glad i went leather instead of wood. and i wanted ebony at first.
[X 2014 Q&A, Help & Troubleshooting] NWKENT:
Gentlemen..maybe consider a clear case, this will protect, and help keep the wood stuck..lol

I have a "teak" Toast shell skin ordered, my first one for Toast..but..if I like the quality, I will probably order them all, with the clear case, I have confidence that the shell will be well protected..

I have six dbrand skins on separate back shells, that I can change daily..I also have a few SlickWrap skins, I have ordered, but haven't arrived as of today..excited

I can change out the back shell, reinstall the clear case, and done..a completely different appearing phone in a couple minutes..

Have owned my XT1095 PE for just at two weeks now, and I'm SO excited with the possibilities..

Sent by my Motorola Droid XYBoard MZ617-32 10.1_ICS 4.04
[X 2014 Q&A, Help & Troubleshooting] Jack Sparrow xda:
How do you stick the dbrand skin? Does it have glue? I suppose some sort of glue is used, if glue then how can you remove and stick it back so frequently? Doesn't it ruin the stock back shell? :confused:
[X 2014 Q&A, Help & Troubleshooting] NWKENT:
Hey friend..

Nah..what I do is purchase another OEM back shell, place the new dbrand (or) SlickWraps skin on the new OEM back shell, the new shell comes with a plastic backing that covers the "double sided tape" which is how Motorola sticks the shell to the device..from the factory..

What I do is, with a modelers knife, I trim just the outside part of the plastic covering, and leave the center of the cover on, So the back shell ONLY sticks around the outside edges, allowing for easy removal..this I do with the Moto X 2014, I assume one could do the same with the N6..

I have attached a couple pictures, in the picture, the green part is the plastic cover that normally would be removed, to stick the back shell to the device permanently, kinda..but I trim the outside of the green plastic cover off, as you can see, the back shell is Yellow in color, but on the other side, I have a dbrand black leather skin..I have switched this shell at least five times and replaced it with another for a day..and then replaced with another..the shell, the way I do it here, sticks pretty good, but I use a CIMO clear wave case, to help protect my devices, and also helps hold the back shell better..any questions, please ask, and will help any way I can..this is a proven method..any better suggestions are also welcome..once the double sided tape loses its sticky, one can replace the outside edge only..but I have changed each shell at least five times, still sticks well..When the remainder of my orders come in, I will have at least 12 changeable back shells..

sent by my:

4.4.4_21.21.42.victara

XT1095 Moto X (2nd Gen) PE

http://waynekent.com/page6.html

"Praise Jah" YOU people.!

---------- Post added at 07:50 PM ---------- Previous post was at 07:36 PM ----------

P.S. I also use the factory shell, (the one, the device came with) One can take the factory back shell off, and then stick "Glad Cling Wrap" to the double sided tape on the factory shell, then trim the cling wrap, as I did with the OEM shells, just the outside edge, and one can do the same, using the factory shell..

One will have invested about $27.00 in each completed, ready to use modified shell..

I just ordered my second XT1095, and will do the exact back shell mods also.!

:)