yashsingh1/xdaforums huggingface dataset:
[AT&T Samsung Galaxy Note 4] ok2nvnexus:
I preorderd mine from best buy and went in to pick it up today but the only got about a 3rd of the preorders that people actually ordered. So they called all the stores within 50 miles and every store is in the same boat and the preorders and no stock at all for people to just walk in and get one... so then I call local att stores and nobody has and for sale besides some preorders ...so then I called a att authorized dealer and they had 1 black one left and begged them to hold it for me so I'm writing u guys on my new black note 4 :)
[AT&T Samsung Galaxy Note 4] basicmods:
I am having the same issue w/ Bestbuy - I preordered 2 black note 4, called them today to check if they got it and I can come pick it up. They said they didn't have them and that they didn't even get enough phones to cover the pre-orders they had, let alone have any extra for walkins. At least thats what they told me. Not sure if i believe it.

However I have to wait until they get them so I can get the trade in bonus. I had a feeling something like this would happen.
[AT&T Samsung Galaxy Note 4] ok2nvnexus:
I just think more and more people are wanting phablet phones than ever before! And just like apple they weren't ready for that demand. .
[AT&T Samsung Galaxy Note 4] friedchicken879:
Went to the store and got mine and my wife's. No way was I waiting for the back order to be filled. They tried to tell me they couldn't do it at first, but I told them to go check with their manager. Still mad I didn't get it before today. Probably won't pre-order at the store ever again.
[AT&T Samsung Galaxy Note 4] Dr. Evo:
My shipping status hasn't been updated since the 15th. At last check it was in Mesquite, Texas, somewhere. So, I have to wait until Monday to get my phone in-store. On the plus side, I got the $25 credit and I was able to go to another AT&T Store, today, and was able to finally see a working black Note 4 model! I was having concerns as I'm coming from a white Note 3, and I absolutely love the color. After finally seeing the black, I think I'll be happy with the purchase. BTW, I pre-ordered on Oct. 3rd on the East Coast.
[AT&T Samsung Galaxy Note 4] ArborRes:
Went to BestBuy to find out that my pre-ordered unit is not available for pick up.

They said they only received 40 units total for all carrier brands and had five more ahead of me. They also said it will likely be another week before they receive another shipment.

Upon calling an AT&T store to find out that they have a few units available for immediate pickup, I canceled my pre-order and walked out. This pre-order process is just non-sense. You have a better chance of getting a unit by shopping on the day of release. I will go to the AT&T store to pick up my unit. On a good note, I can probably get a good night's rest tonight, rather than staying up with my new toy! Oh, well.
[AT&T Samsung Galaxy Note 4] Jspex:
Preordered last month, playing with it since noon yesterday.
[AT&T Samsung Galaxy Note 4] Gary02468:
The only problem with not pre-ordering is that you miss out on Samsung's $200 trade-in offer. So that's an expensive decision.

What worked for me was to pre-order Wednesday evening (two days before official release date). My phone arrived yesterday (Friday).
[AT&T Samsung Galaxy Note 4] Thermalwolf:
I think preorders depend on region not timing. I live in small town America so my preorder never went on back order. Still ended up cancelling and just picking it up in store. Lucked out that my money for the order was still pending so I was immediately creditted the 320.98 back.
[AT&T Samsung Galaxy Note 4] COA4178:
Finally I got my note 4, went to the store, canceled the order and just got the phone there. Lucky there was only 1 left.
[AT&T Samsung Galaxy Note 4] devorama:
Ahh, my phone has finally shipped. Backorder has cleared.
[AT&T Samsung Galaxy Note 4] Arty Dodger:
When did you pre-order it? Mines still on backorder and all the stores locally don't have them in stores either. This sux
[AT&T Samsung Galaxy Note 4] devorama:
I pre-ordered in an AT&T store on 9/30.
[AT&T Samsung Galaxy Note 4] SilverDollarAL:
Finally got an email with tracking number, shipping from Memphis USPS. Ordered a black one on 10/1.
[AT&T Samsung Galaxy Note 4] tim4w5:
Wow.. that's crazy. I ordered on the 16th Oct. then received it in the 17th. Added overnight shipping.
[AT&T Samsung Galaxy Note 4] Arty Dodger:
I preordered Oct 13 in the store for in store pickup. BIG MISTAKE! Still shows backordered.
[AT&T Samsung Galaxy Note 4] JasonJoel:
Ugh, that stinks. I went to a store Monday morning and they had both black and white in stock, so picked one up.

Don't understand how stores have them when preorders aren't filled...

Sent from my SAMSUNG-SM-N910A
[AT&T Samsung Galaxy Note 4] WizeGuyDezignz:
I needed to get a replacement (long story). I placed the replacement order over the phone with AT&T this morning around 7:30 west coast time and my phone already shipped and will be here tomorrow.

I find it nuts that some people still haven't received their phones from their original orders. I sympathize and hope you guys get it.
[AT&T Samsung Galaxy Note 4] gregro611:
Sounds like they're catching up now. I ordered via ATT website on 10/16 and it's scheduled to arrive today (from Memphis). I started calling stores in the area about a week ago and nobody has black ones in stock- one or two places had the white one.

This is one sweet phone! Went thru the whole process of getting it in working shape and just smooth as silk. For those of you still waiting: it's worth the wait.
[AT&T Samsung Galaxy Note 4] v3ngence:
I walked in to the store this Saturday and was told they are out and aren't getting any more soon.

So I ordered online on Monday 10/20 and it's already out for delivery today!
[AT&T Samsung Galaxy Note 4] tim4w5:
Does premier customers play a role?
[AT&T Samsung Galaxy Note 4] Arty Dodger:
I don't understand it. How can others who placed an order after the release are getting it before someone who pre-ordered. I can't cancel the pre-order due to more than just my phone on the order and I can't use a extra line that has an upgrade on Next Program. My wife's parents bought the phones for our Christmas present so I'm not coming out of money, but still. Best Buy Mobile in the mall had some here and there was nothing I can do. Oh woe is me.....
[AT&T Samsung Galaxy Note 4] sonicsarah:
YAY!!!
[AT&T Samsung Galaxy Note 4] stoobie-doo:
Not to be a wet blanket, but we all know how well online support actually knows what is going on. Have you received an actual shipping confirmation or seen your order status change online?
[AT&T Samsung Galaxy Note 4] raiu:
This is true. It wont change until later this evening
[AT&T Samsung Galaxy Note 4] sonicsarah:
Keep an eye on FedEx account. That will probably be fastest way to know.
[AT&T Samsung Galaxy Note 4] WizeGuyDezignz:
I did a chat and the agent said she didn't have that information. I wouldn't trust any of it.
[AT&T Samsung Galaxy Note 4] raiu:
What fedex account?
[AT&T Samsung Galaxy Note 4] sonicsarah:
If you create a FedEx account, you can see your expected deliveries just the way UPS MyChoice works.
[AT&T Samsung Galaxy Note 4] raiu:
sick! I have my ups account set up i didnt know that Fedex did it too. heading there NOW!
[AT&T Samsung Galaxy Note 4] sonicsarah:
I don't think you get an email until day before receiving package, but you can see them as soon as label is created if you log in and look. (Or get app and check it, shipments will show)
[AT&T Samsung Galaxy Note 4] raiu:
Got it all set up and guess what!!! there is nothing :(
[AT&T Samsung Galaxy Note 4] TheGeeZus:
Surprisingly were I work (AT&T's Puerto Rico Call Center) there is a store and there are no much movement of pre-sale so is probably that if I go this Friday to buy the phone I will get it without much trouble.

Still I am tempted for the Galaxy Note Edge.
[AT&T Samsung Galaxy Note 4] sonicsarah:
I am watching, too. Nothing yet here. Of course, I'll post if I see anything. :)
[AT&T Samsung Galaxy Note 4] imnoob55:
Monitoring also! I hope they at least make the tracking numbers tonight... I feel like if they don't ship in time to make it before a Friday delivery I might have to freeze myself like Cartman and shoot for a de-frosting next week...:cyclops:

If this might help... not sure if it does (names censored)

You are now chatting with Ms. AT&T, an AT&T sales representative.

Ms. AT&T: Welcome to AT&T online Sales support. How may I help you with placing your order today?

Mr. Samsung: Hi Ms. AT&T! I have a [hopefully] quick and easy question

Mr. Samsung: Would you know when the AT&T Preorders for the Samsung Note 4 will be shipped?

Ms. AT&T: Hello Mr. Samsung! Happy Monday! It will be a pleasure for AT&T to help you today.

Ms. AT&T: I will be more than happy to answer that question for you.

Mr. Samsung: Happy Monday to you as well!

Ms. AT&T: Preorders for the Samsung Galaxy Note 4 will be shipped by the October 14th right away.

Mr. Samsung: Would you know if they might be shipping some today as well?

Ms. AT&T: Do you have any other question or concern for me today?

Mr. Samsung: I heard rumors... that they might.

Ms. AT&T: It will be shipped on 14th from 8:00 AM.

Mr. Samsung: Ah ha, sounds good. Thanks! That's all the questions I had

Mr. Samsung: Wanted to make sure that 14th was still on track, sounds good!

Ms. AT&T: You are most welcome Mr. Samsung.

Ms. AT&T: It was a pleasure to assist you today! Please select the CLOSE option inside the chat window, whenever you are ready to end the chat. Have a nice rest of the day.
[AT&T Samsung Galaxy Note 4] sonicsarah:
Guess we're SOL for today. :(
[AT&T Samsung Galaxy Note 4] chrane01:
bummer!

This will be my first Note. So excited to get this phone! Too bad they didn't ship today. :(
[AT&T Samsung Galaxy Note 4] sonicsarah:
Same for me. :(
[AT&T Samsung Galaxy Note 4] sonicsarah:
This wait is just killing me! I can't wait to get the shipping notice, and I really hope it's tomorrow! I have nothing exciting going on in my life right now, and I just want something to get happy about. It's one of those days/weeks/months right now. :fingers-crossed:
[AT&T Samsung Galaxy Note 4] chrane01:
ha

ha ha I know. I'm in the same boat. This is the most exciting thing in my life at the moment. lol. I have checked my email countless times today. Hopefully, our wait will be over tomorrow. It's just kinda weird that they haven't sent any updated emails and they haven't even charged my card yet. I have seen where people are getting emails that their order has been delayed. I guess no email is better than that for now.
[AT&T Samsung Galaxy Note 4] mkalbarc:
If we're all having this same conversation tomorrow night I'll be pissed... I have a feeling we wont be though :)
[AT&T Samsung Galaxy Note 4] sonicsarah:
That is so true! I would be absolutely freaking out if I got that email, even though I don't think it really means anything.

I have constantly been checking my credit card (no change, still pending), email, these forums (for others getting anything), and my FedEx shipping account for an incoming shipment.

---------- Post added at 09:54 PM ---------- Previous post was at 09:52 PM ----------

You are so correct!! Angry, dumbfounded... and some other things.

I still was very surprised with T-Mobile's move that AT&T didn't scramble to try and counter it a bit, given their battle right now.
[AT&T Samsung Galaxy Note 4] sonicsarah:
I SO hope they were just being jerky and that isn't true!
[AT&T Samsung Galaxy Note 4] WizeGuyDezignz:
Considering other people are receiving an email stating the same thing, I'm not feeling good right now.
[AT&T Samsung Galaxy Note 4] sonicsarah:
Needless to say, neither am I now.

I just chatted with a friend who works at an AT&T store to see if she knew anything, and she said she hadn't heard anything, but that she knew they wouldn't be in stores until the 17th. (She could be the type who only says what she's allowed to say, though, and we're not close enough for her to go around that for me.)

---------- Post added at 10:43 PM ---------- Previous post was at 10:33 PM ----------

From the Android Central forums:

They told me that they would ship tomorrow. I called twice they both told me this. One also said that if you order by midnight tonight they will ship it tomorrow.

Also someone said they sent a tweet and AT&T tweeted back that shipping was tomorrow.

Another user said they work at BB and not to worry about those emails.

Of course, this is all heresay, but they are freaking out like we are, and I saw several posts that put me back at ease.
[AT&T Samsung Galaxy Note 4] WizeGuyDezignz:
Sarah, I hope your friend is right and nothing bad is going on. If you get some free time, would you mind starting a chat and see what they tell you about your order?
[AT&T Samsung Galaxy Note 4] sonicsarah:
She's not at work right now, or I would ask her about it. If I don't know anything by tomorrow afternoon, I'll check with her if possible. :)

---------- Post added at 10:48 PM ---------- Previous post was at 10:46 PM ----------

Make sure to see the addition to my post above this one. (talking about Android Central forums)
[AT&T Samsung Galaxy Note 4] WizeGuyDezignz:
I meant start an online chat with AT&T lol. :D
[AT&T Samsung Galaxy Note 4] imnoob55:
Is a credit card charge a good thing? I ordered via premier last Friday (10/10), at first I got a $1.00 hold and then the total showed up (minus the $40 upgrade fee which I am told is applied to the next bill).

I will be bummed if the rumors are true; "AT&T has -14000 stock for pre-orders" and the back-order notifications via chat and email. Being that it is AT&T, though, I would not surprised. It's the same story every release. Thankfully the Note lineup isn't as popular as the iPhones so likely they're not going to be as affected with backorders but on the other hand I vividly remember when the Note 2 came out and AT&T screwing the pooch on that one.

All I can say is if I am going to be eating a $366 charge on my CC already it better have confirmed for shipment and will be going out within that Oct 14-16 ship date AT&T has posted. Is it even legal to charge someone and then backorder them which might result in weeks of delay?

No Inbound tracking numbers created yet either. Unless they're going to stress test FedEx tomorrow with a ton of newly created tracking numbers that to me is somewhat worrisome.
[AT&T Samsung Galaxy Note 4] sonicsarah:
Oh, duh! yes, I'll do that now.
[AT&T Samsung Galaxy Note 4] americasteam:
I had to cancel my original order due to an AT&T mess up. Re-ordered last night. I believe at this time customer service has no idea what they're talking about. Could be some are saying it's backordered because they don't officially have stock yet so appears to be backordered or maybe they have actually been selling more than they have. Who really knows at this point. We'll start finding out tomorrow afternoon. I wouldn't get too excited just yet. I also have one ordered at Best Buy. One is mine and one is the wife's. Hopefully between the 2 we get one this week. Just had a chat with AT&T at 10:55pm CST. See below.

Me: Hello, trying to gauge if my Note 4 pre-order is actually going to ship tomorrow or if it'll be backordered.

Me: Can you help?

Dan H.: Id be happy to help, do you have an order number from the order?

Me: ###########

Dan H.: Ok and your zip code?

Me: It's still processing, but the word is these are sold out.

Me: #####

Dan H.: Thank you. And do you know when this order was placed?

Me: Yesterday the 12th.

Dan H.: Ok your order is currently scheduled to ship tomorrow.

Me: OK, have you heard anything about the Note 4 being of short supply?

Dan H.: No, I have not heard any news of the Note 4 being in short supply currently.

Me: Thank you. Have a good night.
[AT&T Samsung Galaxy Note 4] sonicsarah:
David: Thank you for that. I am showing that your phone is actually on backorder. It does not give me any other shipping details since we are waiting for the next shipment from apple.

Sarah: It's not an Apple order, though

David: I do apologize for that. The galaxy note 4.

Sarah: You've got to be kidding me!

Sarah: This is not a good beginning for a new customer.

David: I do apologize. I am showing in my order system that your phone is scheduled to ship 10/14/2014 to 10/16/2014. You will receive an email with shipping and tracking information when the phone ships.

Sarah: Ok. Thank you.

**************************************

Ok, based on this, I think it's a canned response, especially since he accidentally said Apple. I DO think the orders will start shipping tomorrow, since he went back to the original shipping dates when I questioned him.

Maybe if everyone crosses their fingers, clicks their heels together 3 times, and...
[AT&T Samsung Galaxy Note 4] imnoob55:
Haha yeah that helps a lot. I agree with american, it's likely these CSRs are seeing 0 qty available on their screen and their automatic response is "tell customer it is back-ordered and try to calm them down when they respond."
[AT&T Samsung Galaxy Note 4] sonicsarah:
Ok. Let's all put the pause on panicking until tomorrow at 5pm. Right? :)
[AT&T Samsung Galaxy Note 4] imnoob55:
Yes! Let's save some for the nightmares tonight! :p

:fingers-crossed:
[AT&T Samsung Galaxy Note 4] WizeGuyDezignz:
Lol, thanks Sarah! I just hopped on another online chat just for giggles. Now this CSR is saying that my order will ship between 10/14-10/16 like it shows on my order status page.

She said she doesn't see anything about a backorder.

Then she went on to say that it's showing they are in stock in one warehouse but not the other. So any delay would depend on which region I live in and which warehouse would be shipping my phone based on that.

It's all confusion lol. I'm thinking maybe we will get shipping notices tomorrow. I can only hope!
[AT&T Samsung Galaxy Note 4] sonicsarah:
I hope so too! Have a great night!
[AT&T Samsung Galaxy Note 4] WizeGuyDezignz:
Thanks Sarah, you too! :)
[AT&T Samsung Galaxy Note 4] shadrick45@gmail.com:
Joe: Welcome to AT&T online Sales support. How may I help you with placing your order today?

shadrick: hi i was just wondering if my note was on schedule to ship out by today

Joe: I would love to assist you with that today!

Joe: Are you referring to the Note 4 preorder?

shadrick: yes

Joe: Yes I can guarantee that your new Note 4 will ship today!

shadrick: do you know by what time?

Joe: I do not have access to the exact time it would ship, but normally our orders ship at 8AM ET.

shadrick: ok thank u joe
[AT&T Samsung Galaxy Note 4] mkalbarc:
I hope that's true. It's 8:45am EST for me right now and on my order page nothing has changed. So either it's shipped and the status is not updated, or it will ship out at 8am PST. Or... not today at all. blah.
[AT&T Samsung Galaxy Note 4] Vaibhavpbhosale:
Last year when I pre-ordered Note 3 they estimated to ship it on Oct 1st. Here is the timeline

Ordered - Sept 9, 2013 10:44 PM (Received email saying - Your Samsung Galaxy Note® 3 has been reserved and is expected to ship on or around 10/1/13. All orders are processed on a first-come, first-served basis.)

Shipped - Oct 1, 2013 at 10:03 PM (Fedex tracking showed Shipped Tues 10/01/2013 6:23 pm from FORT WORTH, TX US)

I received it on afternoon of Oct 3 ;)

So I would imagine we will have to wait until late night today to receive shipping notifications :)
[AT&T Samsung Galaxy Note 4] raiu:
That's pretty much what I am expecting to see. It will ship out tonight around 9-10pm est
[AT&T Samsung Galaxy Note 4] Suntzupa:
Got a tracking number!:)

PICKED UP

FORT WORTH, TX

Ship (P/U) date :

Tues 10/14/2014 8:24 am

Estimated delivery :

Thur 10/16/2014 4:30 pm

Sent from my SAMSUNG-SGH-I717
[AT&T Samsung Galaxy Note 4] raiu:
UPS or FedEx? and when did you place your order?
[AT&T Samsung Galaxy Note 4] Suntzupa:
Fedex. Sept.19th.

Sent from my SAMSUNG-SGH-I717
[AT&T Samsung Galaxy Note 4] Vaibhavpbhosale:
:) :) Whoa :) :)

Shipped by Fedex

Actual pick up : Tues 10/14/2014 8:08 am FT WORTH, TX US

stimated delivery : Thur 10/16/2014 by 8:00 pm ;) That makes my Birthday very Special ;)
[AT&T Samsung Galaxy Note 4] WizeGuyDezignz:
Same with me for my S5. Even if it ships today, I won't know until tonight. AT&T has never sent me a shipment email earlier than the evening of the day it ships.

So maybe they are printing shipping labels and gathering all the phones to ship, but we might not know until later.
[AT&T Samsung Galaxy Note 4] stoobie-doo:
Are those who are getting shipping notifications seeing them via AT&T or via FedEx?
[AT&T Samsung Galaxy Note 4] WizeGuyDezignz:
Nobody has got a shipping notification yet that I'm aware of.
[AT&T Samsung Galaxy Note 4] mkalbarc:
congrats to those who have a shipped phone. i ordered on the 19th of sept in store in the am and my status is still preparing to ship.
[AT&T Samsung Galaxy Note 4] willieb2006:
Shipped!!!

Just got my tracking fedex expected delivery Thursday by 8 pm
[AT&T Samsung Galaxy Note 4] 4doorugo:
Shipped!

Actual pick up :

Tues 10/14/2014 8:29 am

Estimated delivery :

Thur 10/16/2014 by 4:30 pm

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10/14/2014 - Tuesday

8:29 am	Picked up
[AT&T Samsung Galaxy Note 4] raiu:
Order date?
[AT&T Samsung Galaxy Note 4] imnoob55:
Mine is preparing to ship, my brother's shipped also this morning, we both ordered 10/10. his expected is thur by 1630est

BTW all using premier, I would check your ATT wireless site also (non premier) under "My Orders." Premier seems to be VERY slow at updating, my brother's is still showing processing even though it left DFW at 0840CST

BTW also he is east coast, I am west coast. That *might* make a difference. Do we know if any west coast orders have shipped yet? Likely they're totally different fedex trucks also. It sucks they're not making tracking numbers until they're just about to stick them on the box.
[AT&T Samsung Galaxy Note 4] osetivo:
Grumble Grumble

I realized Saturday night that the credit card that I used for my Sept "18"th pre-order was just replaced. @#$@#, so I had to cancel and re-order so I'm now at the bottom of the barrel.
[AT&T Samsung Galaxy Note 4] scoot05redss:
Congrats guys that have gotten tracking numbers. Again, are you guys getting the tracking number through AT&T or Fedex Insight? I'm refreshing too many pages lol!
[AT&T Samsung Galaxy Note 4] 4doorugo:
FedEx and my Att order status page.
[AT&T Samsung Galaxy Note 4] imnoob55:
Honestly I do not think it matters much. My brother and I preordered just last Friday so we expected if anyone was going to be delayed or backordered it would be us yet we're seeing shipments already. I think it is completely random, AT&T's "first come first serve" thing is a total hoax, at the iPhone forums you see tons of people who ordered from AT&T minutes after it opened and they're backordered until Nov. while people who ordered days after it opened received theirs first week.
[AT&T Samsung Galaxy Note 4] Hardcore73:
I preordered from Best Buy to get that $200 instant credit. I am trading an old iPhone4 worth $50 bucks haha. Love it.
[AT&T Samsung Galaxy Note 4] imnoob55:
Mine is "Preparing to Ship" yet no tracking number shows up yet on insight. They must be making tracking numbers right before they stick em and ship em.

For people who have confirmed ships, are you east coast or west coast?
[AT&T Samsung Galaxy Note 4] willieb2006:
Ordered on the 19th at midnight
[AT&T Samsung Galaxy Note 4] sonicsarah:
Anyone posting that theirs shipped, please also post order date. You know we're going to ask. :)
[AT&T Samsung Galaxy Note 4] simpletona70:
I pre ordered last night actually and as i was chatting with the Rep, she said it would still ship on the 14th. She said there are no units on back order and they have plenty of stock. Realistically though, mine should ship tomorrow due to processing my order so late. I just checked on my number port status and said it was completed successfully, maybe that's a good sign I have an actual device registered to me.
[AT&T Samsung Galaxy Note 4] raiu:
Also please post location EST, PST MT?