yashsingh1/xdaforums huggingface dataset:
[8525, TyTN, MDA Vario II, JasJam General] v1605IRL:
Same Problem on Vodafone

I bought 2 V1605s (tytn) 2 months ago for my business. I seem to have the exact same problem on both phones - about 20-30% of calls have this issue. Scenario is as follows:

Phone rings, after any amount of time Answer with either the green button or the soft keys and the call dies. The other party is routed to Voicemail at that time. While this problem is present I sometimes get a problem where I can't initiate a call - get an error that Cannont make an outgoing call due to lack of signal.

I have seen some suggestions that this (or similar problems) can happen when you are going into and out of coverage blackspots. My work and home areas both have blackspots, so it seems to fit with this.

Only solution I have found is a soft reset. I have tried the following:

- Set band selection to Manual - didn't work

- Set UMTS/GSM to GSM only - didn't work

- Do a hard reset (wiping data and other installed programs) - didn't work

- Make sure that all other applications are closed properly through task Manager (especially data-using ones) - Trying now - no results.

I'd appreciate any suggestions as I need this sorted - no matter how good this phone is as a PDA, I can't tolerate losing 30% of my incoming calls!:mad:
[8525, TyTN, MDA Vario II, JasJam General] armedmetallica:
I've had similar issues. Last couple of days have been worse than others.

I am beginning to consider an alternate carrier -- the big V is better in and around NYC from what I understand
[ONE Q&A, Help & Troubleshooting] neov8:
Hello everyone:

I had bought a sandstone OPO phone more than 1 month ago. Popped in a T-Mobile SIM card (verified), and it would not connect to the network.

The APN settings for T-Mobile would not register either for the same reason.

I also popped in another verified T-Mobile SIM card, and same results.

Went to 2 T-mobile stores, same results.

Ironically, the error message says: "Your SIM card doesn't allow connection to this network".

I checked the IMEI number, it is not recognized by T-Mobile.

Spent two weeks with OPO trying to troubleshoot (sorry, rant here - their Customer Service sux - all I got out of 2 weeks is 1 email pointing to their T-mobile forum posting which I had already looked at,

and 1 email telling me how to "hard reboot").

Now in my 5th week, and reaching the "give me my money back" stage already.

So, last ditch effort here.

I really like the phone, but this is beyond ridiculous. I just spent 2 weeks "waiting" for them to send me the "shipping number" for the RMA. Already sent them emails, request, whatever

you name it. Actually pestered them into giving me 3 Support IDS.

Can anyone help me out?

Thanks in advance.
[ONE Q&A, Help & Troubleshooting] playya:
How many other sim cards have you tried in the phone. since its a "world" phone per se. I understand that its needed to be used on T-Mobile but go to other sim based carriers and just try their cards out like AT&T

If that dont work have you tried to root and flash another radio?

Have you tried to upgrade the software since you got it which will give you an updated radio?
[ONE Q&A, Help & Troubleshooting] neotoky:
This is exactly what I'm worried when my phone arrives. I'm on T-Mobile as well but I'm using an old phone with a regular sim card. I'm afraid when I activate a new micro sim card that I will have issues with the network especially with lte
[ONE Q&A, Help & Troubleshooting] playya:
I am on T-Mobile and I have 3 other friends on T-Mobile with the phone and there was no issues at all. More than enough bands to fulfill your T-Mobile needs
[ONE Q&A, Help & Troubleshooting] neov8:
Thank you for your post.

I did not try other carriers yet. I will not even bother since the T-mobile store's other SIM cards did not work, and I'm already on a 2-year contract.

I did not consider upgrading the software due to "fear" of warranty issues. I will try in a few hours.

Any suggestions/advice, or is it a routine "download update, flash into phone, and run update" procedure?
[ONE Q&A, Help & Troubleshooting] playya:
warranty issues. my friend I think you need to google what you can do to an OPO and still be under warranty. I think you will be quite surprised. Also not sure why you would think upgrading the firmware that was put out by OPO themselves be something to void your warranty
[ONE Q&A, Help & Troubleshooting] omegabubble:
I once have this problem when I first got my Nexus 4. It turns out my sim is too old and the phone is having problem reading it. It was solved once I get a new sim from t-mobile. If you already have a contract with them, then it should be free for you to request a new sim from them otherwise it would be 10$ per sim.
[ONE Q&A, Help & Troubleshooting] neov8:
Hahaha, thanks for the laugh. :cyclops:

At this point, given the customer service at OPO, I'm already tempted to brick it just to see if it still works, lol.

First time getting a phone outside the major names, so yes. Spoiled by the customer service, so I did not realize I needed

to treat the OPO like a home-made PC with parts from FRYs.

BTW - you suggested upgrading the sw. Which version of Cyanogen do you recommend?

Many thanks!
[ONE Q&A, Help & Troubleshooting] neov8:
Thanks for the suggestion.

However, the current SIM cards I have work on every T-Mobile phone. The 2 stores I visited even pulled out a stock S5, both worked fine.

So the SIM card is not the issue here.
[ONE Q&A, Help & Troubleshooting] angus242:
Make sure you upgrade the firmware to 11S build XNPH33R before giving up. FWIW, I activated on T-Mobile without issue. I was on XNPH25R when I activated.
[ONE Q&A, Help & Troubleshooting] neov8:
Thanks for the advice! I was just checking on Cyanogen's site and stumbled upon it. Will do so in a few hours when I get home.
[ONE Q&A, Help & Troubleshooting] playya:
What version of OPO are you on now 22r 25 30 or 33?

As far as suggestions to version of CM rooted? I say flash the latest nightly which I believe comes with a radio

---------- Post added at 01:40 PM ---------- Previous post was at 01:39 PM ----------

No need to check the site if you have wifi where ever you are at just check for updates. This is what I was asking you in my first set of posts.
[ONE Q&A, Help & Troubleshooting] neov8:
Got it, will do so when I get home. I don't have it on hand. Currently on a S5.
[ONE Q&A, Help & Troubleshooting] neov8:
Hello:

Originally 22r, updated via wifi to 25. Would not update any further.

Still the same error message.

I tried with two working T-Mobile SIM cards.

Any other suggestions? Shall I force-update 33?
[ONE Q&A, Help & Troubleshooting] neov8:
Hello:

Originally 22r, updated via wifi to 25. Would not update any further.

Still the same error message.

I tried with two working T-Mobile SIM cards.

Any other suggestions? Shall I force-update 33?

Update: Calling T-Mobile, apparently the error message tells me I have a locked phone. -_-'

Anyone had this issue as well?
[ONE Q&A, Help & Troubleshooting] popimp315:
It's your sim. Go to the store and ask for a new one. Had that issue with other phones before.
[ONE Q&A, Help & Troubleshooting] kdellea:
Just cut your sim.
[ONE Q&A, Help & Troubleshooting] neov8:
Update:

1) Did a factory reset. Wiped everything.

2) Incrementally updated to 33R (latest CyMod update).

3) I have 2 SIM cards that work in a T-Mobile stock S5. Popped both of them after the 33R update.

Same issue, same error message.

Any other suggestions?

Thanks in advance.
[ONE Q&A, Help & Troubleshooting] playya:
same error as you have a locked phone?
[ONE Q&A, Help & Troubleshooting] DesignGrits:
Where did you buy your OPO? Chinese version or through the OPO international store from their main website? It matters, because the chinese version doesn't work on TMO.
[ONE Q&A, Help & Troubleshooting] neov8:
the error message says: "Your SIM card doesn't allow connection to this network".

I'm not sure, because I have not heard from OPO what the diagnosis of the error message is.

And T-Mobile sounded like they had no idea what the OPO is, so I wouldn't put much stock

to their conclusion of a locked phone.

However, Occam's Razor - I'd say I have a locked phone for some strange reason. It's the simplest explanation.

BTW - I pestered OPO enough (requested 3 RMA IDs by sending my msgs through their main site) that they

relented and are sending me a new one, haha. Without even responding to my msgs. :good:

And I am still waiting on their TNT booking number to send this brick back. That's 2 weeks and counting..... :confused:
[ONE Q&A, Help & Troubleshooting] neov8:
Thanks for asking.

I am aware of this, so I ordered through their main website.

"Hopefully" they did not send me the Chinese version (I suspect they probably did just to push things out and call their tasks "done, next!")

And I pestered them enough to send me a new one, while I am still holding this one and waiting for their TNT booking number.
[ONE Q&A, Help & Troubleshooting] DesignGrits:
Thats rough dude, hope you get it solved.
[ONE Q&A, Help & Troubleshooting] zephiK:
The band can be unlocked. There's a thread in the general forums that shows how this is achieved.

If you look at the back of the phone on the bottom it should say cyanogen. If it does you have the international version.
[ONE Q&A, Help & Troubleshooting] DesignGrits:
Oh man, I would have totally bought the Chinese version if I had a choice. Not a fan of the sandstone back and have been waiting for the covers. They said a small batch would be released but since no word since. If only there was a third party company that would create custom back covers.
[ONE Q&A, Help & Troubleshooting] neov8:
Thanks.

With a cursory scan of the forum,

I assume you are talking about this thread?

http://xdaforums.com/oneplus-one/general/guide-unlock-aditional-bands-qualcomm-t2877031

Ah.... I don't have it with me right now, but if I do recall, it did have Cyanogen on the back. So I do have the international version.

I assume I can still make it work in the US by unlocking the bands?
[ONE Q&A, Help & Troubleshooting] DudeThatsErin:
T-Mobile doesn't have contacts anymore. so I'm not sure what you are talking about there. plus you bought this from a third party and even with AT&T that would make you contract-less. so you saying you are on a 2-year contact is 100% false. just saying.

I'd have oppo replace it for you for free, imo. or you can upgrade through T-Mobile. They don't have specific upgrade dates either (since no 2-year contract). so you would just upgrade and pay a down payment and pay for the new phone monthly... that is if you want a phone that works on their network unlike this one you currently have.

Good luck either way!
[ONE Q&A, Help & Troubleshooting] PaoloMix09:
Hey man! You should try and see if att's Sim card will work, if not then I'm not sure, maybe a defective phone?

I rooted and flashed liquismooth as soon as I got it, went to t mobile, put that t mobile Sim card in (for the first time) and got LTE in an instant.

Sent from TOCINO on VanirAOSP
[ONE Q&A, Help & Troubleshooting] neov8:
Thanks for responding.

Already in the process of getting a replacement. Pestered them enough that they don't even bother answering my emails, just do it, lol.

And I confirmed its a Chinese-network version, meaning I'd have to go through unlocking basebands/antennas/etc. to make it work.
[ONE Q&A, Help & Troubleshooting] neov8:
Thanks for the suggestion!

I confirmed its a Chinese-network version, so even if I popped in att, it wouldn't work.

As I mentioned in the previous post, I'd have to unlock the basebands manually.

Cheers.
[ONE Q&A, Help & Troubleshooting] neov8:
Well, update: finally got my "new" one. And lo and behold, its the SAME THING. :cyclops:

Cyanogen imprinted on the back.

Needless to say, tried it with current SIMs, nope.

Don't even know why I even bothered to get a replacement. :silly:

Looks like I'd better try unlocking the bands now. :cowboy:

Just feel so silly today that I have to use the faces. :highfive:
[ONE Q&A, Help & Troubleshooting] anhtin:
have you tried with other sims? thats weird
[ONE Q&A, Help & Troubleshooting] neov8:
Hi everyone -

Just want to say many thanks to all who responded with support and assistance.

Unfortunately, I could not get the 2nd one to work. Tried multiple SIMs with ATT and T-Mobile. no mas.

Spent 1 hour with T-Mobile tech support, registering IMEI, trying to talk to it.

Tech support suggests that either the phones are "locked" (strange) or the bands are locked, because once IMEI

is registered, they should be able to at least "talk" to the unit on the network.

I did try the xda unlock bands post, but was stuck on no su command. Tried to go deep into the file structure looking for other

commands, even tried just "forcing" it without su command.

Summary: Gave up after spending 3 months on this. Drove my package during yesterday's holiday to their fulfillment

center to make sure they got it (yes, they do charge you $50 for a return to cover shipping liability - I just happen to live only 20-30 mins from their

fulfillment center in the Los Angeles area, and gas is definitely cheaper than $50). Just got a complete refund today.

I guess I am just unlucky with the One for some reason.

For those of you who are considering the ONE: Performance-wise, aesthetics, this is one of the best phones out there, especially

for the price. I have an S5 and the One is not inferior at all. I did get to play with it using WiFi. Unfortunately, it does have its risks

simply because it is not vetted by the networks. And after 3 months, I get the feeling that OPO is just a group of 10 people

trying to run a 1-million unit smartphone company. That is how bad the support system is. No phone number, no address, just emails.

And the fulfillment center is basically a run-down warehouse office in the middle of a Chinese area, outsourced of course.

Suggestion for those who run into bad luck like me: Pester them like crazy. Create new RMA IDs to get tech questions answered (up to a reasonable point - I basically created

1 extra ID after each email response I got the 1st run since it took them a week to answer - . They got better with the 2nd one this month.).

For those of you who already knew this - apologies for the obvious. =)

Good luck to everyone. Congrats to those who got the One to work.

Too bad I am on the other side of the coin. Will be looking at either the Note 4 or the S6 next year.
[ONE Q&A, Help & Troubleshooting] PaoloMix09:
Should've gotten the international version, man! You're missing out haha. Good luck!

Sent from crispy tocino
[ONE Q&A, Help & Troubleshooting] neov8:
I ordered directly off OPO's site with an invite. So I'm not sure how I can specify International vs. Chinese vs. (???) versions.

Like I said in my summary, I felt like I was at the mercy of their supply chain - depending on which version I get, luck of the draw.

Given how bad my luck was with the 1+1, I think I should go buy lottery, lol.
[ONE Q&A, Help & Troubleshooting] PaoloMix09:
That's so weird that it didn't work then! When sticking the Sim card in it should've recognized it instantly. Weird. Oh well!

Sent from crispy tocino
[ONE Q&A, Help & Troubleshooting] neov8:
The sad part is, during my correspondence with Wilona when I had my 1st ONE, I specifically asked her to "check" the 2nd ONE to see if it works with T-Mobile out of the box.

After visiting their fulfillment "center", I can see why it was fruitless, like talking to a wall, lol.
[ONE Q&A, Help & Troubleshooting] aago1254:
i having same problems

att though this time.

you are having trouble do a imei check. this will pinpoint the problem.

mine shows up fine on tmobile but sadly the imei i have doesnt work on att. i am seeing if they can like add my imei to an account then it would register i am not sure. i tried to talk to att but they seem to be busy with solitaire or something else. i right now have tmobile but i want to be able to switch to cricket or att or aio or net , anything that uses att towers. tmobile billing practices and service sucking i want to leave for double charging billing stuff.

but i dont want to switch and get a locked bootloader phone from att either.

let me know if this website helps you https://imeidata.net/blacklist
[Nexus 5 Q&A, Help & Troubleshooting] tevil:
anyone else have an issue where when in dialer and they press the button to go to the number screen they have to press it twice. Everytime I press it, it opens a blank screen and I have to back out then press it again to make the numbers appear. This is between 2 nexus 5's now. My replacement does the same thing. I thought it was a glitch from romming my phone but since google sent me my new one it does it to on stock rooted rom.

Also When I unplug my headset it goes straight to speaker mode and I have to press the button twice to turn it off. Also between 2 phones.

Just want to know if this is an issue for most or just me, and it would be weird its happening with both phones. Thanks
[Nexus 5 Q&A, Help & Troubleshooting] 350Rocket:
Yes mine does it too. Annoying bug for sure.
[Nexus 5 Q&A, Help & Troubleshooting] tevil:
thanks, just glad to know Im not alone. Sure L will fix this. I would install another dialer but its one of those things I like to just be stock
[Nexus 5 Q&A, Help & Troubleshooting] Wakamatsu:
This happens to me when I turn off animations in Developer Options.
[Nexus 5 Q&A, Help & Troubleshooting] 350Rocket:
That explains it because I always disable animations. Thanks.
[Nexus 5 Q&A, Help & Troubleshooting] tevil:
Awesome, Ill try that because I usually disable them as well.

Thanks
[HD2 Android Q&A, Help & Troubleshooting and Genera] Destrojer_Kr:
Hello everyone,

I have a htc hd2 with the buttons not working .. (not the volume)

Should I find a way to install the TWRP and enter to install the rom .. is there a way?

I can not get into MAGLDR and select USbFlasher ..

Is there a way to get into flash mode of MAGLDR or entare in recovery?

Now I have a ECLIPSE 2.3.5.

Ty to all, sorry for my bad english but i am italian..
[HD2 Android Q&A, Help & Troubleshooting and Genera] Marvlesz:
Late reply, but in case you come back, have a look here:

http://xdaforums.com/showthread.php?t=2398464
[HD2 Android Q&A, Help & Troubleshooting and Genera] Destrojer_Kr:
Thanks very much. I have solved my problem!:good:
[ONE Q&A, Help & Troubleshooting] cvigo:
sometimes 2-3 per day, then 2-3 days without reboots

Tried hard reset, flashind CM11R33 from the scratch... No luck. OnePlus is handling a RMA to replace the unit... Hope to have a good one before Christmas :eek:

In case someone gets any clue from kmsg, here is my last one.
[Transformer TF300T Q&A, Help & Troubleshooting] marquiri:
Hi Everyone,

I am relatively new to this, but I have now tried two KitKat Roms, and had wifi problems with both. I tried Kat Kiss first and then OmniRom, both 4.4.4. The wifi works sporadically, but eventually drops out and says out of range, and then goes into a obtaining IP address loop, before the network disappears all together. Yesterday it was working fine from about 8 AM to 11 AM, and then disappeared. Has anyone else had this problem, and, if so, is there a fix? Please let me know.

Rich
[Transformer TF300T Q&A, Help & Troubleshooting] LOLdiazepam:
I have the same issue on the latest stock rom, but usually is a router problem .
[G3 Q&A, Help & Troubleshooting] Winudert:
Hi guys,

Any software (maybe from LG?) to transfer all date (programs, SMS, calls, etc.) from LG G2 to my new LG G3?

Thanks in advance.
[G3 Q&A, Help & Troubleshooting] Winudert:
I solved problem without rooting devices. LG G2 backup working with LG G3 backup program.
[G3 Q&A, Help & Troubleshooting] jakowskim:
Lg backup not working for me pls help...
[G3 Q&A, Help & Troubleshooting] dmeinder:
Titanium backup, or any app backup software so backup, then copy folder to new device and then restore.

You're not going to want to do system settings for compatibility reasons.

This will work for any device, and manufacture...you need root to make it easier, although you can do it without.
[X 2014 Q&A, Help & Troubleshooting] mikekory87:
I just received my gen 2 moto x last night and am having trouble connecting to Wifi at work. It connects to my home network and one of my work networks just fine, but when I try to connect to the work network I need it to connect to the signal strength drops to "poor" as soon as I press connect. My home network and work network both are password protected. I've verified the password and have the same connection settings as my friend's gen 1 moto x, which connects properly. The work network has excellent signal at all times when I am not trying to connect to it. It just keeps cycling from "connecting" to "saved."

Has anyone else experienced this or know a workaround? I found this but this is for a gen 1 (I'm not sure if that would help) but I'm not rooted so I don't have access to phase 2 authentication. http://xdaforums.com/moto-x/moto-x-qa/wifi-signal-drops-trying-to-connect-t2872241

Thanks,

Mike
[X 2014 Q&A, Help & Troubleshooting] wakebrdrnc:
Exact same problem. Fine at home and everywhere else. Spent a couple hours this week on the phone with Moto. They keep saying it's the network, yet everyone else is on it. They say update firmware and open MAC. Both of which are done.

This is the message in the Access point every 3 seconds when my phone is trying to connect...

"Client Deauthenticated: MACAddress:9c:d9:17:a1:c8:51 Base Radio MAC:b8:62:1f:ad:5e:90 Slot: 0 User Name: unknown Ip Address: unknown Reason:Unspecified ReasonCode: 1"
[X 2014 Q&A, Help & Troubleshooting] bradley26:
My wife's phone drops WiFi in favor of 4G LTE at home. I have to turn off data to connect to WiFi but it eventually drops the WiFi. I'm still waiting on my pure edition so I'm not sure if its just her phone or if its a common problem.
[X 2014 Q&A, Help & Troubleshooting] ninja08:
This!

I have this problem all the time ON multiple networks, its very frustrating
[X 2014 Q&A, Help & Troubleshooting] Infekxion:
Mines will disconnect from my 5ghz when the screen goes off and reconnects when turned on, works fine on 2.4ghz. I have a Nighthawk ac1900 so the phone is definitely the problem.

Sent from my Hammerhead
[X 2014 Q&A, Help & Troubleshooting] giovannirc:
This is related to 802.1X, We have it implemented Radius and 802.1X at work and it doesnt connect. But the same AP has a guest SSID which has no protection and a separate vlan which has access only to internet and it works fine.
[X 2014 Q&A, Help & Troubleshooting] mikekory87:
Sounds like this could be my problem. We have 4 networks we can login to, but they are all broadcast from the same access point. One says "secured with 802.1x" and is for laptops, two say "secured with WPA/WPA2" and are for cell phones/other, and the final is unsecured. I can only connect to the unsecured network.

So does it sound like it's the phone that's refusing the network, the network is refusing the phone for something the phone is sending back to it, or the network is refusing the phone for another reason?
[X 2014 Q&A, Help & Troubleshooting] ricwhic414:
I'm having this same issue. 1st Gen Moto X sitting right next to 2nd Gen, and the 1st Gen is connected while the 2nd Gen can't.
[X 2014 Q&A, Help & Troubleshooting] randyklein:
I'm having the exact same issue. It appears the problem is that older Cisco firmware doesnt support 802.11w, which is what the moto x 2014 uses by default. Here is a thread where a moto rep explains it to Cisco - https://supportforums.cisco.com/discussion/12331486/connectivity-issues-cisco-controllers-and-pmf-enabled-moto-x-gen-2