[X 2014 Q&A, Help & Troubleshooting] jjspierx:
This WiFi issue is really aggravating. I have tried so many things:

1. Rebooting Router

2. Powering Off/On Phone

3. Turning WiFi Radio Off/On

4. Resetting Phone Cache Partition

5. Using WiFi analyzer and setting my router to various channels manually

6. Changing Router SSID

7. Forgetting SSID on phone and re-adding it

8. Verifying MAC Filtering is not enabled

9. Enabling MAC filtering and specifically allowing phone MAC address

10. Disabling "Avoid Poor Connections" in WiFi settings

11. Manually setting WiFi frequency band to 2.4ghz in phone settings

12. Disabling "WiFi Optimization" in phone settings

23. Changing WiFi direct and BT phone names (yeah, a big stretch, but I read somewhere that this worked)

24. Installed updated firmware on my ASUS RT-N12D1 (3.0.0.d.376_3602)

25. Disabled WPS on router

26. Switched router between Auto, Legacy and N-Only

27. Disabled Authentication and Encryption on router, just an "Open" connection.

After all of this, the phone still has WiFi connectivity issues. Sometimes after a phone power cycle it will connect to WiFi, but never for very long. Every other device I have connects to the WiFi without issues. I just got the Moto X a few days ago (AT&T version) and this is the first time I have ever had a device with WiFi connectivity issues like this. Very aggravating. There is clearly something wrong with either the hardware, or software on the phone.

There are some other oddities. When it won't connect to WiFi, there is something strange with the phone. Its not like it just can't connect or stay connected to WiFi, but somehow it seems like the WiFi is in a stalled state. Sometimes it won't show any WiFi networks and just says "Searching for WiFi networks..." until I turn off wifi and turn back on again. Then as soon as it turns back on, it will show the nearby SSID's, and try to auto-connect to my router, but after a few seconds it shows "Disabled" under the SSID. Then after a few seconds the disabled goes away, and it just shows the SSID name. It also won't let me change the WiFi Direct phone name while the WiFi is in this state, it gives me an error saying "Failed to rename device", followed by "Group Creation Failed". However, when I am actually connected to WiFi, I can rename the WiFi direct name just fine. So its not just simply an issue with bad radio signal or something, but something more serious, like the WiFi state is hung or something. If I can't resolve this in another day or two, I am going to have to return the phone, and hopefully a replacement will work. If not, I might have to get something other than a MotoX because I can't not have WiFi while at home and work.

---------- Post added at 12:29 PM ---------- Previous post was at 12:10 PM ----------

I found a way that seems to work to connect to WiFi. To clear, this isn't a fix for the data-sync issue that some people are having, or poor signal, but the issue where you can't connect to an SSID, and there is no error or anything.

1. Hold Down Power Button

2. Turn Airplane Mode On

3. Turn Wi-Fi On

4. Connect to SSID

5. Press Power Button down again

6. Turn airplane mode "Off"

I have now tried this several times, and it works everytime. If I turn off Wi-Fi and back on again, it won't connect, until I do the airplane mode trick. I don't know who to give credit for this, I have spent days and hours searching, and I remembered reading that from somebody else, but not sure where, so this is not my fix, I am just posting it here as it seems to work.

This issue is strange, and must be some combination of Android, and Motorola software/hardware/firmware configuration. I hope they get this fixed, but it at least now, this temporary fix will work whenever WiFi is not connecting.