yashsingh1/xdaforums huggingface dataset:
[T-Mobile Galaxy Note 4 General] brndnluna:
I just Pre-ordered yesterday at my local T-mobile store. Just got my shipping info for the black note 4
[T-Mobile Galaxy Note 4 General] rekman:
ugh. All I have is a pending charge for the full price of the phone, sans sim card price. Yes, I've checked ups my choice.

Ok, I didn't preorder until the 2nd, but still :(
[T-Mobile Galaxy Note 4 General] scoobrel:
I spoke with a rep earlier and she told me that if i didn't receive any info today then i would definitely get it on Monday.

I had my account for a few months now so it just showed up automatically. I also have the ups app that i use, maybe you can download the app and hitting the refresh button and see if it shows up.
[T-Mobile Galaxy Note 4 General] JimSmith94:
How did you do that?
[T-Mobile Galaxy Note 4 General] nick2k:
do the trade in-store with a best trade-in guarantee.
[T-Mobile Galaxy Note 4 General] usuck16595:
I just downloaded it and it says No Packages :( i guess im going to have to call T-Mobile because mine still says "BackOrdered" in their website
[T-Mobile Galaxy Note 4 General] scoobrel:
In the app under preferences, does it have your shipping address and other info?
[T-Mobile Galaxy Note 4 General] effortless:
Here's the info I got from calling sales.

So out of my 3 Note 4 pre-orders, the white one ordered on the 2nd shipped and will be here Monday. I was told the black one I ordered a few days before that should be here hopefully by the end of next week and the other white one I pre-ordered yesterday will be here Tues/wed.

The black Note 4 demand was high and they are shipping them in waves as they get them. If you didn't get shipping info for the black one yet, you'll be in the next wave.
[T-Mobile Galaxy Note 4 General] adorkablejuliep:
Ordered today and had several reps confirm delivery date would be 10/13 but no update on Tmo site or UPS My Choice. Glad to know I'm not the only person hitting the refresh button x1000 a day.
[T-Mobile Galaxy Note 4 General] SavageHouston:
you're definitely not the only one
[T-Mobile Galaxy Note 4 General] CehowardNote3:
Ha, I love this. Reading this thread was big fun!! :)

I ordered on 10/9 in the morning, card was charged in the afternoon. At little while ago, I got email and tracking, and on the Tmobile site is now said shipped!!

Dam, I am glad I waited late. It seems like late order first out!!! :)
[T-Mobile Galaxy Note 4 General] DruHill:
I posted yesterday that my card had the TMo charge pending, but even today I had not received a txt regarding a tracking number. I tried the MyUPS site & sure enough I have a tracking number with a delivery date of Oct 13th.

It'll be a long weekend.
[T-Mobile Galaxy Note 4 General] rcobourn:
I just did a track by reference number with my phone number and show a label created!
[T-Mobile Galaxy Note 4 General] p()()pypants:
Tracking hack...

So I was just looking back over my UPS tracking page, and in fact your phone number IS a reference number.

To use this, go to www.ups.com in desktop view(if on a mobile browser) and click on the tracking tab up top, then click on the track by reference t tab on the left under where you would enter your tracking number in the fields for the reference number with a *next to it, enter your phone number and make sure the dates cover the past week and if possible, future date to Monday. No other fields filled out, less is more with this one.

Screen should look like this...

If your package has even a label created, this should pull it up.

Good luck.
[T-Mobile Galaxy Note 4 General] SavageHouston:
did you try the my ups method? also?
[T-Mobile Galaxy Note 4 General] rcobourn:
It's not showing up there yet.
[T-Mobile Galaxy Note 4 General] p()()pypants:
Wow....guess you posted this while I was doing my long drawn out explanation
[T-Mobile Galaxy Note 4 General] CehowardNote3:
It looks like Tmobile is running their preorder system backwards. It seems like the last to order and getting filled first. I preordered mine yesterday, and today I get tracking number and status stating it is shipped, and will be here this Monday 10/13... While others who preordered last month, don't have anything or stating backordered like yours.

Crazy if you ask me..
[T-Mobile Galaxy Note 4 General] SavageHouston:
this method doesn't seem to work but the my ups method did work I just received an email with delivery date for monday thanks for the tip
[T-Mobile Galaxy Note 4 General] mrma0100:
used UPS tracking by reference method worked for me :D
[T-Mobile Galaxy Note 4 General] usuck16595:
I called T-Mobile and the rep told me to wait until the 15 to see if I get my shipping information. I told him that several people I knew had already gotten then shipping information and everything, but he told me the same thing. (Note: My order says its Backordered) What should I do?
[T-Mobile Galaxy Note 4 General] nick2k:
tell em "usuck", usuck. but really...just wait and check your UPS account. i bet you everyone (including myself) who got tracking #'s won't even get it until Tuesday/Wednesday because the parcels haven't even been scanned yet.
[T-Mobile Galaxy Note 4 General] BobbyWilde:
Not much you can do but wait, or talk to random reps which will tell you different things. The site is really behind so don't trust it. One of my orders says pending, the other says cancelled. Both however UPS says they have and is shipping (one on 13th and the other on 15th).
[T-Mobile Galaxy Note 4 General] usuck16595:
Lol nice one. I have no idea why I chose my username. I was in a hurry to start posting and I guess this is the first thing that came to my mind aha. But yea I guess that the only thing I could do. Wait impatiently :p and I checked myUps and nothing either.
[T-Mobile Galaxy Note 4 General] rekman:
That's what I'm concerned about.

Just checked UPS my choice...I now have a tracking number. Preordered 10/2, black. Paid full price for phone. New customer. CC still has temp charge of full price minus sim card cost. Not even gonna bother checking tmobile's status since, well they apparently suck at it. Oh, and shipping from KY and I'm 4 hours north of there. Chose free shipping, but UPS says Next Day Air Saver.
[T-Mobile Galaxy Note 4 General] AssassinsLament:
I called in and asked why people who ordered after me (24th) were getting their tracking number and I wasn't. Also asked why they were getting next business day for free, when I paid for next day. The representative assured me they were shipping on a first come first serve basis (yeah right), and that mine hasn't been shipped but should be shipped by Monday. And that I should get it by Tuesday. I continued to voice my displeasure, so he gave me a $25 credit for the over night shipping and my trouble. I was satisfied after that, since we probably will all be getting it before the 17th (real release date) anyways.
[T-Mobile Galaxy Note 4 General] p()()pypants:
How come everyone only a day away normal delivery gets next day air saver, yet me in California gets reg ground and my delivery date is the 16th...
[T-Mobile Galaxy Note 4 General] chong67:
Thats a good question. Perhaps it cost even more to ship west coast? I guess Tmo get special rate to ship to states around KY. Hey, its just my guess.
[T-Mobile Galaxy Note 4 General] aznmode:
Thanks. Looks like my label was created today for Monday delivery! Had to log in to my ups account. I ordered mine on the 24th with ground shipping. So those who ordered last month, don't lose hope just yet.
[T-Mobile Galaxy Note 4 General] mtsukino:
I liked the ups app in the play store. clean and simple.
[T-Mobile Galaxy Note 4 General] aznmode:
I'm in northern California and I ordered mine on the 24th at 3:30pm ground shipping and when I used the reference method I find out my label got created today for overnight shipping with eta of Monday the 13th. I'm not sure why tmobile is switching others to overnight. System seems out of whack.
[T-Mobile Galaxy Note 4 General] p()()pypants:
What do you mean not true?

I didn't say everyone in California, I said "me in California".
[T-Mobile Galaxy Note 4 General] aznmode:
Gotcha. I'll edit my post.
[T-Mobile Galaxy Note 4 General] p()()pypants:
Yup... kinda whack alright.... n not like I can complain to them, I'm getting what I paid for.

Wonder what the differentiation is between auto upgrades and just plain ground...
[T-Mobile Galaxy Note 4 General] JDogg5281:
Deleted multiple post
[T-Mobile Galaxy Note 4 General] JDogg5281:
I also had to use the reference number on ups. I believe mine is still actually UPS ground. I don't see them using next day saver from Louisville to Cincinnati
[T-Mobile Galaxy Note 4 General] aznmode:
Did you pre-order online or via phone? I did it online.
[T-Mobile Galaxy Note 4 General] typeface:
shipping label made

i order on the 26Th early in the morning...and by early i mean 2am... i just got my shipping label made by UPS next day air.. so yes guys they are definitely working backwards...

Ps. Tmobile website is not updated.
[T-Mobile Galaxy Note 4 General] pk62wu:
Just got my UPS tracking info from my UPS app. Paid for ground shipping but shipping next day air and schedule delivery for Monday. CC got charged yesterday. Ordered on the first day about 9 A.M.
[T-Mobile Galaxy Note 4 General] xtype85:
Kudos for T-Mo on shipping out these devices earlier than expected. On the other hand I think I'll be contacting T-Mobile for a refund of my $24.99 as well. If others didn't pay for the Next Day Air shipping and are receiving it I don't believe it's fair to charge me for it.
[T-Mobile Galaxy Note 4 General] pk62wu:
Just received tracking info on UPS app. Delivery scheduled for Monday 10/13. Paid for ground and it is shipping next day air. Ordered on 9/24 around 9 AM.
[T-Mobile Galaxy Note 4 General] bamfsig45:
Here is just a tad more salt in the wound...lol

Ordered October 5th at 10:38 pm. Delivery is set for Monday the 13th.
[T-Mobile Galaxy Note 4 General] p()()pypants:
Online. Jump upgrade. Same factors I've seen others posted... I just got the unlucky lottery

... just spoke with a rep to try to figure out why "my friends" got upgraded and I didn't... they said sorry it must be a system malfunction(even though I'm the odd man out?) But they still credit me my shipping charges to my bill....

I'd rather have my phone 3 days earlier :(
[T-Mobile Galaxy Note 4 General] rekman:
Now I'm sadI have a shipping label, but no estimated deliver date. Wonder how so many other people got their tracking number late today and already have an estimated delivery date. Won't hold my breath when I get one, though. I've seen way to many jump to a later day.
[T-Mobile Galaxy Note 4 General] aznmode:
I did the regular upgrade my phone but don't have jump. I wonder if that has anything to do with it? Did the EIP route though rather than paying full price now.
[T-Mobile Galaxy Note 4 General] nick2k:
[IMG="listen here..."]http://static.fjcdn.com/pictures/I_4750a9_2043159.jpg[/IMG]
[T-Mobile Galaxy Note 4 General] demize!:
Shipped. UPS Tracking is live.:good:
[T-Mobile Galaxy Note 4 General] nick2k:
my crap still says "Order Processed: Ready for UPS". i have a feeling that it won't get delivered til Wednesday...and i have a press screening for 'Interstellar' i need to attend that day. i could club a baby seal right now...
[T-Mobile Galaxy Note 4 General] siggystyle:
I REALLY want to see that...
[T-Mobile Galaxy Note 4 General] Towle:
How do you know it has actually been shipped? Receiving a tracking number just means that a label has been created. When you check the shipping status on the UPS website, does it have the status of "shipped," or "ready for UPS?"
[T-Mobile Galaxy Note 4 General] HtcOnekid:
I ordered mine on oct 8 regular shipping and i just received an email saying my order has been shipped and it should get here the 13, so what i am guessing everyone will get theirs before the the 17
[T-Mobile Galaxy Note 4 General] jaouni:
Im getting mine Monday hopefully, and I also was upgraded to second day shipping ..... I called UPS and scheduled it for pickup early Monday:D .... this weekend is going to be sooooo long

P.S. I ordered mine on October 2nd
[T-Mobile Galaxy Note 4 General] p()()pypants:
They are all legitimately being shipped... it takes a bit to update and depending on the time of day they print your label it will either go out that day as well or go out the next day...

Mine was done around noon and it's now in the "In Transit: On Time" stage in ups. In their hands "live" and moving... for me, at a snail's pace ground shipping

---------- Post added at 08:58 PM ---------- Previous post was at 08:55 PM ----------

Sad face
[T-Mobile Galaxy Note 4 General] p()()pypants:
Sad face
[T-Mobile Galaxy Note 4 General] Towle:
I'm more curious about those who have an eta of 10/13 showing as in transit. I have an eta of the 13th but my status is still "ready for UPS". The only way to be sure that the eta is correct is if it's actually in transit.
[T-Mobile Galaxy Note 4 General] HtcOnekid:
I will also recommended that people that paid for one day delivery to call t mobile and ask for a credit or something because it seems every order is being upgrade to UPS Next Day Air Saver®
[T-Mobile Galaxy Note 4 General] jaouni:
Mine says its in Las Vegas already ( where I live), im so happy im dealing with UPS, Tmobile's website suck
[T-Mobile Galaxy Note 4 General] hatchback:
I pre-ordered online on 9/24 at 8:55am, searched UPS around 6:30pm using my phone# as reference and saw the tracking number. Tmobile now says shipped around 10:00pm. Still haven't received a txt or email.
[T-Mobile Galaxy Note 4 General] aooga:
Ordered the day of release. They used overnight when I only paid for ground.
[T-Mobile Galaxy Note 4 General] kurrupt_1:
Now were in business....see you Monday white Note 4!
[T-Mobile Galaxy Note 4 General] Misterjunky:
re: package tracker

I just installed the package tracker from the play store and it

displays exactly the same thing as your screen shot, it said

estimated delivery date Oct. 13 2014 03:00 PM and

UPS next day air saver

But it also says that:

Status: Billing information received

A ups shipping label was created.

YET the UPS.COM has no delivery date at all since it still

says that "order processed ready for ups" and a ups shipping

label was created but does not say it was already shipped.
[T-Mobile Galaxy Note 4 General] Kawaisa:
well you are getting what you paid for technically, they're just being nice to the less fortunate :fingers-crossed:
[T-Mobile Galaxy Note 4 General] HtcOnekid:
Monday can't get sooner.......tick tock
[T-Mobile Galaxy Note 4 General] Kawaisa:
just give it time, not all of them update at the same time
[T-Mobile Galaxy Note 4 General] kurrupt_1:
[MENTION=1183595]misterjun[/MENTION]kie MyUPS does say Scheduled Delivery: Monday, 10/13/2014
[T-Mobile Galaxy Note 4 General] Baratheonist:
UPS tracker shows mine will be delivered on the 13th. I paid for a cheaper shipping service but looks like I'm getting it sooner. Those who paid for the more expensive next day service are getting it the same time as mine. Doesn't seem fair to them. So maybe they should call for credit of some sort.
[T-Mobile Galaxy Note 4 General] rcobourn:
With regard to the odd order of processing... it is quite likely that tmobile is using a shipping service (likely ups itself) to fulfill the shipments. I expect ups has pallets of unlabeled phones and a database of recipients. Many factors could influence when your label is generated, including things we can't know like the departure time of an aircraft.

If you got ground service instead of air, it could simply be that the system calculated your arrival time would be faster that way. Seems far fetched for California but who knows. Even ground service packages often travel much of their route by air, and the logistics system can take that into account.
[T-Mobile Galaxy Note 4 General] HtcOnekid:
My order went from label printed to on transit, it seems they scanned a package :D so definitely it will be here on MONDAY WOOOHOOO coming from KY to FL
[T-Mobile Galaxy Note 4 General] Misterjunky:
re: shipping

Same here, and now even the ups website confirms

that the phone will be delivered Monday afternoon.

(not only the package tracker app).

I am still going to try to get a refund for the $6.95 shipping that I was charged

because according to Tmobile's web site ALL phones are supposed to have

free shipping.

Check it out: http://www.t-mobile.com

Right under "Shop Now" it states:

"FREE SHIPPING ON ALL PHONES AND DEVICES"

So no one should be charged for shipping unless they paid for over-night

or other then the standard shipping method.
[T-Mobile Galaxy Note 4 General] effortless:
Anyone who does a Jump upgrade was skipped to head of the line per T-Mobile. I was told they did this for iPhone6 as well. Apparently it's part of the perk of being a Jump customer. I have Jump but didn't actually Jump to upgrade. Just an FYI.
[T-Mobile Galaxy Note 4 General] barfingmonkey:
If you get your phone before the 17th, don't complain about anything!
[T-Mobile Galaxy Note 4 General] typeface:
hehe going to sleep less worried.

was doing some light reading

___Packages designated for air travel typically go to one of six airports. They are: Rockford, Ill.; Philadelphia; Ontario, Calif.; Dallas; Des Moines, Iowa; or Louisville, Ky., the home of UPS Worldport®. "From here, they go through a finer sort before being transported to their final destination," Gittleman says.___google

if louisville KY is the world port, those phones made it there by trains and they are simply doing all logistics on it. which explains while they are sending this things out of order. The time they made my sticker is after business hours meaning what i was told earlier is by the rep was true....tmobile does not have the phones, they probably never did. they just have some kids reading boxes and printing labels for orders.
[T-Mobile Galaxy Note 4 General] LenLogic:
Woke up to a beautiful in transit alert this morning! Now it is up to UPS :D
[T-Mobile Galaxy Note 4 General] amtrucker22:
I still do not see anything on myups or have I got a shipping email. I did check my order status on TMO website and it still says 'Order Placed' but on the left side it has my tracking number. Unfortunately to the left of the tracking number it says UPSG :(

Oh well as long as I get it by next Friday I will be good to go. Sold my iPhone 6+ for this :D
[T-Mobile Galaxy Note 4 General] nick2k:
i'm happy to hear you're no longer sick.
[T-Mobile Galaxy Note 4 General] AriaNoob:
This morning I received a text saying my phone has shipped with a tracking #! :D

MyUps says should be here on monday by 3pm! Cant wait! :thumbup:
[T-Mobile Galaxy Note 4 General] JimSmith94:
I got my shipping notification during the night. I chose free ground shipping, but UPS shows Next Day Air Saver from Kentucky to Irving, Texas.
[T-Mobile Galaxy Note 4 General] surge27:
When did you order and when did you get charged?
[T-Mobile Galaxy Note 4 General] JimSmith94:
I just noticed that the pending credit card charge from yesterday has disappeared! It wasn't finalized, it just isn't there at all! Is anyone else seeing this?
[T-Mobile Galaxy Note 4 General] Flame Red:
+1

I did get an email:

And the TMOB web site says:

And indeed it does not show up on UPSMyChoice but when you stick in the tracking number it does show as coming Monday.
[T-Mobile Galaxy Note 4 General] AriaNoob:
I ordered it on sept 28 and was charged on the 9th.
[T-Mobile Galaxy Note 4 General] surge27:
Congrats! Hmm, me thinks there's no science to this. Just random order of shipping.
[T-Mobile Galaxy Note 4 General] getbuzzin:
Just got my tracking number. Ups ground with an carrier estimate delivery date of 10/23/2014. Tracking number not yet registering on ups site.

I, like most of us on here, was panicking when that first person got their tracking number. Now I'm just patiently waiting like some of us. Hopefully everyone still waiting will get that text or email today.
[T-Mobile Galaxy Note 4 General] surge27:
10/23?! Can't be right
[T-Mobile Galaxy Note 4 General] cartertucker:
Congrats to all those who have gotten shipping info already.

What is TMO's return/restocking policy? I am preordered on Sprint but after 15 years with them, I think it is time to switch due to slow 4G speeds. 'If I buy online v. in store and don't open/activate, do I still get hit with a restocking? I am not 100% on the switch but want to get the preorder rebate. Also, does restocking change if device is opened?

thx
[T-Mobile Galaxy Note 4 General] royshero:
Received shipping confirmation at 2am. Very pleased
[T-Mobile Galaxy Note 4 General] hatchback:
I received my shipping confirmation on Friday at 11:52pm. Delivery on Monday, this is gonna be a long weekend.
[T-Mobile Galaxy Note 4 General] chong67:
Yes there is restocking fee. Depend on what neighourhood you in, they will want to open your box check for content. Ship they dont open it. Welcome to T-mobile.
[T-Mobile Galaxy Note 4 General] royshero:
My ups update is weird. It left Louisville at 5:14 and arrived in Lansing michigan at 6:15. Should be an 8 hour drive
[T-Mobile Galaxy Note 4 General] JimSmith94:
I ordered ground shipping but the UPS tracking site shows Next Day Air Saver. You probably have the same thing.
[T-Mobile Galaxy Note 4 General] getbuzzin:
How long does it take for the tracking info to show up on ups after receiving the shipping text?
[T-Mobile Galaxy Note 4 General] kurrupt_1:
[MENTION=4314629]getbuzzin[/MENTION] How long does it take for the tracking info to show up on ups after receiving the shipping text?

Up to 48 hours as per UPS website.
[T-Mobile Galaxy Note 4 General] tien99:
I got shipping email from TM yesterday 11 PM. Now tracking information shows: Scheduled delivery: Monday by 3 PM.

I'm already counting down the hours :laugh:
[T-Mobile Galaxy Note 4 General] p()()pypants:
This is absolutely true.

I often get mid east and east coast packages quicker than estimated cause they throw it on a plane...the estimate is done as though it is traveling truck the whole way... still don't see it getting here Monday though... Tuesday maybe

---------- Post added at 09:49 AM ---------- Previous post was at 09:24 AM ----------

Mine was 10/21 from the tmobile email/estimate.

The ups tracking shows 10/16

Also, if it's been automatically upgraded to air, I'm pretty sure that will only show once the tracking number is active on the ups website on your tracking page, I don't know that tmobile shows anything about the upgrade... but I didn't get upgraded, so maybe someone else can chime in if the upgrade shows on tmobile side or if it still shows ground there, but air on the ups page?
[T-Mobile Galaxy Note 4 General] varpness:
For those of you upset over people pre-ordering later than you getting theirs early, you should be happy to know I pre-ordered on 10/6/14 and my credit card has had a charge on it since 10/9 and still hasn't shipped.
[T-Mobile Galaxy Note 4 General] agent4678:
I just got a text message saying that my device has shipped. Is T-Mobile teasing me? Did anybody else get this? I am assuming they just setup the shipping info into their system and still plan to ship on schedule.
[T-Mobile Galaxy Note 4 General] GatoL0c0:
I'm not a T-Mobile customer yet either and I received an email confirmation that supplies the order number. You sure that you did not get one? You can check your order status at

www.t-mobile.com/orderstatus

*edit* Never mind i see that you meant a phone number but you can check your order status. It doesn't give you much info other than costs involved as the item has yet to ship.
[T-Mobile Galaxy Note 4 General] chong67:
What time did you order? I did not get any txt msg that it is shipped.
[T-Mobile Galaxy Note 4 General] agent4678:
I put my order in about 6:30AM PST yesterday morning. Here is the text:

[IMG="screenshot"]http://s4.postimg.org/hd2rv1q4t/screenshot.jpg[/IMG]