yashsingh1/xdaforums huggingface dataset:
[Xperia Z3 Q&A, Help & Troubleshooting] KarimSalloum:
The microSD card is moved next to the charger which now has a bigger flap. Both SIMs go next to each other in the right side flap. I'm only using it with 1 SIM card right now, but on the Call buttons and so on there's a small "1" so I'm guessing if I had two SIM cards there would be two buttons or some way to make the call from whichever SIM you want. You cannot also use two simultaneous data connections. the whole setup is pretty neat to be honest. Loving this, can't wait to travel now. lol.

I bought it locally (I live in Beirut, Lebanon) for 800 USD. Pretty steep but that's the way things go around here.
[Xperia Z3 Q&A, Help & Troubleshooting] claudioita:
Interesting, some questions:

1. are the sim, both NanoSIM?

2. both data connection simultaneous, means you can have double speed??? That would be awesome

3. Youyr version is 16GB? Any news if exist 32GB variant?
[Xperia Z3 Q&A, Help & Troubleshooting] KarimSalloum:
1. Yes

2. I'm extremely sorry, I made a (big) typo. I meant you CANNOT do that. post edited.

3. 16GB. The supplier said only the single SIM Z3 had a 32GB variant. he may be right and just as easily wrong.
[Xperia Z3 Q&A, Help & Troubleshooting] claudioita:
all versions here

http://dl-developer.sonymobile.com/...ria_Z3_D6603_D6633_D6643_D6653_D6616_WP_1.pdf
[Xperia Z3 Q&A, Help & Troubleshooting] KarimSalloum:
According to this only the D6616 has a 32GB option. That's disappointing as the D6603 will be the 'mainstream' model.
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
Could you change your sim to sim 2 slot and test 3G/HSPA with your phone? On my Note 3, sim 2 slot only work in 2G/Edge mode.
[Xperia Z3 Q&A, Help & Troubleshooting] Shudder123:
how is the battery life on the dual sim version? is it similar to the D6603?
[Xperia Z3 Q&A, Help & Troubleshooting] KarimSalloum:
I got 7 hours of screen on time and 20 hours of standby and I still had 9%. Unreal. All this without even Greenify and debloating.
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
Oh I got the answer when OP did not answer my question :). I'm looking to buy Z3 Dual in next some days.

http://xdaforums.com/showthread.php?p=55622902
[Xperia Z3 Q&A, Help & Troubleshooting] KarimSalloum:
That is inaccurate. check my post on page 1 containing a screenshot that clearly shows you can only use one SIM data connection.
[Xperia Z3 Q&A, Help & Troubleshooting] Fustios:
Do you mean, that you can only use one connection at a time or that one slot is 2g/3g/4g and one is only 2g?
[Xperia Z3 Q&A, Help & Troubleshooting] theskig:
Thanks for the infos!
[Xperia Z3 Q&A, Help & Troubleshooting] samusalo:
Are you going to import the phone from Poland by going there yourself?

I am also looking for a place to order this phone and ship to Finland.
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
He misunderstand my meaning. He installed one sim and don't want to change sim slot to test. As Z3 D6633 manual: only one 3G/4G connection at a give time but on any slot/sim.

My Note 3 Duos has 1 slot can be used as 3G connection, another only for 2G
[Xperia Z3 Q&A, Help & Troubleshooting] theskig:
I'll order it online :)

But I'll wait one or two months for a price drop.
[Xperia Z3 Q&A, Help & Troubleshooting] samusalo:
I just ordered one from eBay. It comes from US.
[Xperia Z3 Q&A, Help & Troubleshooting] theskig:
Can you post the link to auction? I'm curious :)
[Xperia Z3 Q&A, Help & Troubleshooting] samusalo:
It's a pre-sale, but seller expects phones to arrive to him during next week.

http://www.ebay.com/itm/NEW-Sony-XPERIA-Z3-D6653-LTE-FACTORY-UNLOCKED-20-7MP-5-2-2-5GHz-Quad-Core-/191343937821
[Xperia Z3 Q&A, Help & Troubleshooting] jadaress1:
It says in stock on the listing though.
[Xperia Z3 Q&A, Help & Troubleshooting] zaki67:
I got mine today and you can connect data (3g or 4g) on either sim ,bot not both at the same time as far as I can tell.
[Xperia Z3 Q&A, Help & Troubleshooting] theskig:
That's good because I live on the border Italy/Switzerland and I have personal SIM (Italy) and work SIM (Switzerland) so I'll use the data connection separately.

[MENTION=1634261]samusalo[/MENTION]: thanks for the link!

---------- Post added at 02:58 PM ---------- Previous post was at 02:55 PM ----------

OMFG it's very cheap!!!!!

511 EURO according to google!

Please keep us updated when it arrives. I want to know if they charge you with custom tax.

PS: They have 4 colors!!! Even the green!!!
[Xperia Z3 Q&A, Help & Troubleshooting] Shudder123:
did i miss something? this is the D6653 variant, not the D6633 one which is the dual sim variant.
[Xperia Z3 Q&A, Help & Troubleshooting] theskig:
Oh dear...

You're right.

Too much wine in this sunday lunch with parents... :eek:
[Xperia Z3 Q&A, Help & Troubleshooting] samusalo:
Sorry my mistake. This is what I ordered http://www.ebay.com/itm/Sony-XPERIA-Z3-Dual-Sim-D6633-Black-FACTORY-UNLOCKED-20-7MP-5-2-2-5GHz-CPU-/191346761398
[Xperia Z3 Q&A, Help & Troubleshooting] theskig:
OK good price too.

Tell us when arrives ;)
[Xperia Z3 Q&A, Help & Troubleshooting] samusalo:
Finnish customs is usually quite strick with courier parcels so I most propably need to pay additional 24% of value added tax.
[Xperia Z3 Q&A, Help & Troubleshooting] samusalo:
Phone should be here on Wednesday :)

Damn :(
[Xperia Z3 Q&A, Help & Troubleshooting] Shudder123:
got that email too today. it says pre-order october 3rd. hopefully after we will get some news
[Xperia Z3 Q&A, Help & Troubleshooting] samusalo:
Let's hope so :)
[Xperia Z3 Q&A, Help & Troubleshooting] Bdonegan:
So I just got the device and to answer the question, you can only have one data Sim active at a time.
[Xperia Z3 Q&A, Help & Troubleshooting] theskig:
Where did you buy it? Online or in shop?

Can you please confirm there's only one volume for incoming calls? I mean: I know you can select 2 different ringtones for the 2 SIMs, but the volume is the same?

Thanks!
[Xperia Z3 Q&A, Help & Troubleshooting] Bdonegan:
I'm based in Dubai and the phone has already launched here. They timed it perfectly to coincide with the iPhone 6 launch and so while the pack is rushing to buy apple the Sony stock hasn't come under too much pressure yet. I reckon people are still awaiting for review sites to put up their final word before the commit.

With regards to independent call volume per Sim I don't think that's an option.. To be honest I've never heard of that in any phone..

Cheers,
[Xperia Z3 Q&A, Help & Troubleshooting] samusalo:
Just got Fedex tracking update and the parcel has been picked up from the seller. Woohoo! :)
[Xperia Z3 Q&A, Help & Troubleshooting] Sango2:
Mine picked up too! :)
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
Received my Z3 Dual 6hs ago. Loud ex speaker, promising battery life, good quality, high brightness... Small gap between glass and metal edge
[Xperia Z3 Q&A, Help & Troubleshooting] cptnappy:
The only difference (as far as I know, read and see) is that the dual sim will lack LTE band 13, which I do not mind at all, and the flap on the left side will be bigger for the second nano sim. Other than that everything is the same with the two handsets. Photos of the Z3 and Z3 Dual's left side flaps posted for comparison.

I'm about to buy one and I have narrowed down my choice between D6603 and D6633 (dual). My only conecern is, will the bigger flap on the dual sim model wear out faster than the smaller flap on the single sim model? If not then I'm definitely getting the dual sim version.

Having a second sim slot will be a plus for me. Phone will work fine with a single sim anyway (based on my experiece with Note 3 duos). :good:
[Xperia Z3 Q&A, Help & Troubleshooting] blindear2010:
i'm considering this dual variant vs the single sim one. but have to consider a couple of items, appreciate your feedbacks :)

1. can anyone compare the battery life of the dual sim (with 2 sims enabled) vs the single sim variant? I checked sony's spec and seems the dual has lower battery life (standby), i was wondering if the difference would be significant.

2. anyone know where to purchase cases for the dual sim variant? from my searches only the single and compact variant shows up.
[Xperia Z3 Q&A, Help & Troubleshooting] lin013190:
Isn't this a better deal?

http://www.gsmnation.com/unlocked-sony-xperia-z3-dd6633.html
[Xperia Z3 Q&A, Help & Troubleshooting] KarimSalloum:
The flaps look super sturdy, better than the Z/Z1/Z2 so I wouldn't worry about it too much. I'm using the DK30 from my Z1 and it works fine , I suggest you get one too to avoid opening the flaps.
[Xperia Z3 Q&A, Help & Troubleshooting] monoke:
Sorry don't have an answer. Just raising another question bout battery. Say if I were using the dual with one sim only, wouldn't the standby life then be the same as the single sim variant? Even with 2 sims, i suspect the overall life (standby and usage) will prob be so minimal that we can't complain. Curious myself.

---------- Post added at 10:50 AM ---------- Previous post was at 10:44 AM ----------

Dang, you have gaps too? I plan on exchanging mine for another. For how much we paid and the praises of build quality the device gets from reviews, I find this unacceptable.
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
Yes! My Z3 Dual has gaps too! I can put a thin name card into gaps both on faces. Fortunatly, I have chance and time to return it if I want.

I'm also not happy with the "price" we have to pay if we want to unlock bootloader. Hope we will have new rooting method without lock bootloader. I want to unlock after backup TA partition.
[Xperia Z3 Q&A, Help & Troubleshooting] samusalo:
Picked up my Dual 5 hours ago from FedEx and couldn't be happier :) on hand feels better than the Z2. No gaps on my phone, feels and looks premium all the way.

Finally a premium dual sim. I have tried literally ten different dual sim phones from China and this beats them all hands down.
[Xperia Z3 Q&A, Help & Troubleshooting] cptnappy:
you got that right brother! will definitely get one to avoid early flap failure hehe :p

congratulations! can't wait to get mine! :highfive:
[Xperia Z3 Q&A, Help & Troubleshooting] Sango2:
I got my D6633 too. It's great!! It's the Customized MEA (1288-7361) version of the phone but will flash it to Customized HK (1290-5630).
[Xperia Z3 Q&A, Help & Troubleshooting] Shudder123:
what are the differences between the two?
[Xperia Z3 Q&A, Help & Troubleshooting] Sango2:
I didn't use it longer than a few minutes before I changed to HK. I can tell you that MEA did had some boatware apps, when I looked at the apps. HK had some some too which I uninstalled but didn't appear to be as much as what MEA had.
[Xperia Z3 Q&A, Help & Troubleshooting] claudioita:
You are coming from a Note3 DUos, correct?

Is the Z3 Dual better, or?
[Xperia Z3 Q&A, Help & Troubleshooting] Shudder123:
are you talking about firmware? Im new to sony devices and not familiar with terms
[Xperia Z3 Q&A, Help & Troubleshooting] Sango2:
Yes, I am talking about the firmware.
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
Z3 Dual better over Note 3 Duos:

- Design and matterial of course

- Easier one hand operation

- Screen quality and brightness

- Better call quality

- Faster and smoother on some tasks

- Flexible data ( Sim/Plan ) without change sim slot. We can use one of any sim on Z3 Dual instead of only 1 slot on Note 3 Duos

- Much better battery life.

- Better camera quality and performance.

- No delay to wake up the phone.

Note 3 Duos better over Z3 Dual:

- Larger screen and more usable screen space due to external Android function keys.

- Optimizer design in space bottom and top of screen.

- Home button: more convernient. I have no accident with Note. When enable double tap to wake on Z3 Dual, I have some accident when put the screen face to thigh.

- Easier to root. We lose nothing after root.

- Spen

- Removable battery: I have 2 batteries with dock and I've nevery worry about it. My Note 3 Duos 99% available to use.

- Much Faster charging.

- More small xposed module optimized for Samsung.

- More small feature inside Samsung Touchwiz like: send unsaved number/contact, call connected vibrate ...

Can't list all immediately so I will fill more later :D
[Xperia Z3 Q&A, Help & Troubleshooting] theskig:
What about root?

Is available?

I'm used to small navigation keys (xposed module) I cannot use those big keys anymore...
[Xperia Z3 Q&A, Help & Troubleshooting] claudioita:
Thanks really a lot.

Some questions on the above

What you mean without change sim slot (is the Z3 both with H+?

Home button, hiow to solve?

Arghhhhhh no removable battery??????

Slow to charge the Z3?
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
- H+ mode with both sim slot on Z3

- Wake up accident: temporary solution, do not put screen on thrigh. When I can root Z3 without unlock boot loader, I will activate wakeup by volume buttons

- Of course no removable battery.

- Charging: you have to spend about nearly 4hours to fully charge Z3. With DK48 docking, it can be reduce to 2h 45m. I'm finding solution for higher charging speed.
[Xperia Z3 Q&A, Help & Troubleshooting] claudioita:
Overall better the Z3 Dual or?

I would also miss 32Gb of memory, it has been 3 years that I use 32Gb, and is all full with apps
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
Z3 Dual better for me due to premium feeling/design/material, H+ with both sim, very good battery life, better sunlight viewable :). I still have a chance to decide between Note 4 ( Duos? ) and Z3 Dual.

Hope after rooting, it can be install apps on MicroSDCard :)
[Xperia Z3 Q&A, Help & Troubleshooting] blindear2010:
Got a z3 dual a little over 12 hrs ago. I am coming from a samsung s3 which is already more than 2 years so its already slowed down for me :p. With the brief time i have with it, the below are my opinions. Using 1 sim at the moment.

- love the screen

- love how smooth the transitiin is from the new ui

- love the feel of the phone

- sound is not as loud as i expected, i didnt wake up from alarm. Then again i have not removed the screen and back plastic yet for fear of scratching it(waiting for case which i was able to find in ebay)

- battery life has not impressed me yet, but then i just fully charged it about 6 hrs ago, as well as initial setup of the phone. (Update: I just figured out I kept my mobile connection on the whole time causing the battery drain. after disabling it, I get an extra day of standby as per the meter... looking better now)

- it does get warm, could be because i was installing stuff. I am in a tropical country btw, so ambient temp may be a factor too.
[Xperia Z3 Q&A, Help & Troubleshooting] samusalo:
Xperia Z3 battery life after first full charge

Here is the battery life of my Z3 Dual after first full charge. Both sims, LTE, BT, WiFi, NFC on the whole time. Whatsapp, Telegram, Tasker, Pebble app, auto-sync for 5 Gmail accounts, etc etc.
[Xperia Z3 Q&A, Help & Troubleshooting] karrouma:
z3 dual

I bought z3 dual first of october. It is a nice phone when using 1 sim slot it is the same as single sim d6603 same battery usage and same speed and same camera. Very nive phone i like it. Keep going sony
[Xperia Z3 Q&A, Help & Troubleshooting] samusalo:
Here's the battery after second full charge. I dare to say that it is even better than my Z2 with only one sim ;) I think I never reached >7 hour screen on time with my Z2.
[Xperia Z3 Q&A, Help & Troubleshooting] doministry:
So Z3 DUAL is not in any way inferior to the "normal" one?

Like battery life, performance etc?

Here in Poland they sell only Dual unlocked.

http://sonymobile-sklep.pl/te[....]ria-z3-dual-copper,id2498.html

I am tempted to switch Z2 -> Z3...
[Xperia Z3 Q&A, Help & Troubleshooting] samusalo:
Unfortunately they don't ship outside Poland :(

Dual is only missing LTE band 13 compared to the European single sim model D6603. It is only used by some operators in North-, and South-America.

Edit: You can find the whitepaper from here: http://developer.sonymobile.com/downloads/whitepapers/xperia-z3-d6603-d6633-d6643-d6653-d6616-white-paper/
[Xperia Z3 Q&A, Help & Troubleshooting] doministry:
That's great!
[Xperia Z3 Q&A, Help & Troubleshooting] theskig:
Please keep us updated if you find a good offer for Z3 Dual in a polish online shop that sells in other countries. Or suggest one and I'll take a look ;)

I'm from Italy and Dual is not available here. So I'm looking around for the best way to order it online.
[Xperia Z3 Q&A, Help & Troubleshooting] bradgh:
does z3 dual support 2 lte simcard at same time? or is z3 support lte on 2 slot?
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
1. Z3 Dual support LTE 4G/3G on both slots but you can use only 1 connection at time.

2. Z3 Dual can not receive 2 call. When 1 sim on call, another sim is not available. Of course you can forward 1 sim to other. Note 3 Duos can do better by receive 2 calls
[Xperia Z3 Q&A, Help & Troubleshooting] pour:elle:
Did you mean that the z3 dual has not

Full active dual sim ?
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
Yes!
[Xperia Z3 Q&A, Help & Troubleshooting] pour:elle:
And which DSDA phone has 4g lte in both slots ?
[Xperia Z3 Q&A, Help & Troubleshooting] pour:elle:
Another question; during a phone call from a 2g sim; can you continu to use internet from the second sim or the connection will stopped ? The same question about wifi tethring ?

Thanks

,
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
As I know which one like that but Note 4 Duos has 1 slot LTE/HSPA and another slot HSPA beside true dual sim/call.

---------- Post added at 08:37 PM ---------- Previous post was at 08:33 PM ----------

No, it can't. When you make call, data network symbol disappear and it's back after end call!

My Note 3 Duos can do.
[Xperia Z3 Q&A, Help & Troubleshooting] Serjape:
Z3 D6633 Dual

I have had this phone for 3 weeks now. Just thought I would try to help out. This DOES work with ATT LTE. You CAN use LTE in one sim and even select which one will receive data. The other will work 3G. You CAN surf and talk at same time....I do all the time.

If anyone has any questions let me know. I am using both sims with two different numbers
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
Show me screenshot: make call by 1 sim and surf by another sim. I said and test only on HSPA. I'm not sure about LTE.
[Xperia Z3 Q&A, Help & Troubleshooting] Serjape:
LTE Band 13 is used only by T-Mobile. It was recently purchased by T-Mobile from Verizon.
[Xperia Z3 Q&A, Help & Troubleshooting] ehabb3:
have you a download link for this MEA version

---------- Post added at 08:48 PM ---------- Previous post was at 08:43 PM ----------

have you a download link for this MEA version?
[Xperia Z3 Q&A, Help & Troubleshooting] Sango2:
Nope, I don't. The firmware can be obtained off XperiFirm and use the Flashtool to make it.
[Xperia Z3 Q&A, Help & Troubleshooting] infinitylook:
Hi there received mine and tried if this is true dual active and sad to say it's not. When i am doing call on one sim the other becomes unavailable (turns to hour glass symbol). Here's the screenshot of my status bar while on call
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
You have to setup Reachable DualSim which forward one to other. This mean you have to activate call waiting.
[Xperia Z3 Q&A, Help & Troubleshooting] infinitylook:
No it doesn't work and even if it works still 1 sim is active at a time
[Xperia Z3 Q&A, Help & Troubleshooting] Zanr Zij:
Yes of course. Just for you can receive call from both sim, only call :)
[Xperia Z3 Q&A, Help & Troubleshooting] dabdoub81:
Hi there, there is something bothering me on this phone , I have two sim one for calls and one for data but every time when I want to call a no the phone ask me to choose between sims ? I hate that hehehe , so any solution pls !?

Thanx
[Xperia Z3 Q&A, Help & Troubleshooting] Sam Yoong:
Hi Guys,

I am new to here and i have recently purchase Sony Z3 dual from Yatonga.com.au . i have used for a week and i found out that the reception and data connection on sim 2 slot is not as good as the sim 1 slot.

I have asked from the support from yatango, she advised me that Sim 1 is support 4g/3G and Sim 2 is only 2G and because of that the reception and data speed different. I have been reading from the web that most of you guys saying both slot 1 and 2 support 4G. Could someone assist me? Below is the rediculas conversation i have with yatango:

atango Shopping Help

Bea

Support Agent

Good

Bea

Hello Sam! How can I help you?

Sam

hi, i recently purchase the sony z3 dual

Bea

How may I assist you?

Sam

as for my Knowledge that sim 1 and 2 both are 4G but i use the same network on sim 1 and 2. i found that the reception on sim 2 is quite bad as compare to sim 1, is there any particular reason?

Bea

Sim 1 - 4G/3G

Sim 2 - 2G only

Sam

is it?

i though both are 4G/3G

Bea

You may contact your carrier with regards to that.

Sam

what do u mean? i just swap from sim 1 to 2 vice versa it should be the same right?

it shouldn't be one better than other

Bea

I understand Sam. But with regards to sim concerns, you may contact your carrier to assist you.

Sam

this is regards to sim 1 slot has better receiption then sim 2

sim 2 slot

i am talking about that actual handset not my carrier

Bea

Sam, your concern is the reception, right?

Sam

Yes.

Bea

Sam, you need to contact your netowrk provider with regards to that.

Sam

as i said. If i out my sim card on slot1 and change it to slot 2. Isnt it the reception should be the same?

since i am using the same provider?

9:12 pmAre you there?

Bea

SIM 1 is 3G and SIM 2 is 2G. The reception is different.

Sam

i will do my research and get back to you. I have also save this conversation for future evident of what you have just advise. Thanks,

If someone could help.. Thanks.
[Xperia Z3 Q&A, Help & Troubleshooting] infinitylook:
Hello there we have similar issue and i guess the customer support is right. Though the 2 slots can either be lte, it seems That slot 1 is really the primary one. By the way only one slot can use LTE OR 3g Data one at a time. Mostly i have reception issues if i switch the 3g data mode of slot 2
[Xperia Z3 Q&A, Help & Troubleshooting] Dickey4u:
Sony xperia z3 dual

I recently bought this phone on amazon for less than $620 U.S. using 2 sims in it, both sim slots allow data but can only use 1 at a time for data, when you set 1 sim for data (lte/3g) it sets the other sim for 2g only, any sim can be used for data. when you dial a number or select a contact from contact list, you are given the option to call using sim 1 or sim 2. Full of features but simple to use
[Xperia Z3 Q&A, Help & Troubleshooting] rootcid:
Guys hi. Could someone with a rooted dual sim z3 please test my app Root Call Blocker? Just add one number and try calling both sims please.

Link is here: https://play.google.com/store/apps/details?id=fahrbot.apps.rootcallblocker.beta

Thanks in advance.
[Xperia Z3 Q&A, Help & Troubleshooting] muruga2710:
1. why sony released 5.0.2 for z3 dual along with z1 series, not z3 series?

2. after 5.0.2 update z1 series got additional bug fix update, but still no update for z3 dual.....(at least close all button)
[Xperia Z3 Q&A, Help & Troubleshooting] infinitylook:
Well I got close all button. I installed HK region firmware
[HD7 Q&A, Help & Troubleshooting] Andrew900411:
please help with this ...

when I try to enter the bootloader mode, screen goes tricolor

but only a line out with PD67100. try to make the method of the gold card with Y cable and nothing. How do I fix

My phone is a HTC HD7 with Windows Phone 7.5
[Sony Xperia ZR] Mikuloli123:
Where can i get the Xperia feat. HATSUNE MIKU Cover ?

and does it fit on a normal ZR ?
[Sony Xperia ZR] salanos:
eBay or Amazon JP. I believe there are replacement units (it actually has a part code) intended for actual SO-04E-HM owners, but they've snuck onto the open market. They're like $100 though.
[G3 Q&A, Help & Troubleshooting] chehade.youssef97:
Hello everyone

I have an lg g3 d855 not rooted yet

I haven't found the voice mate app that's found on d850 model...

So can anyone extract that apk and send it here plz ?

I have downloaded an apk from another thread but it seems that's not working as someone else mentioned that .. Can you please help ?