yashsingh1/xdaforums huggingface dataset:
[T-Mobile Galaxy Note 4 General] siggystyle:
That just means that the system hasn't updated ur info - as in, u can't view it yet... However, they DO have the info, and ur device won't stop moving until it gets where u specified it to be... So, I don't believe there is any reason for concern, other than ur adjustment making it harder for you to VISUALLY track... They aren't going to just let ur device sit there until the internet updates, THEIR (UPS) system is REAL-TIME with every scan.... We just don't see that online, UNFORTUNATELY...
[T-Mobile Galaxy Note 4 General] Misterjunky:
Don't worry, it's a ups server error or issue.

Check this out:

http://sitedown.co/ups

There are two confirmed issues with the server

which started about 9:30pm PST.
[T-Mobile Galaxy Note 4 General] typeface:
LOL

we crashed their servers lol!
[T-Mobile Galaxy Note 4 General] royshero:
Thanks. Waiting for a phone is worse than Christmas when I was 5
[T-Mobile Galaxy Note 4 General] Cyberguycpt:
This popped into my head too...lol ?
[T-Mobile Galaxy Note 4 General] adalidaff:
getting mine Tuesday

: ))
[T-Mobile Galaxy Note 4 General] m69k69:
I ordered mine on the 30th and my credit card was charged yesterday. I also received a email from t-mobile with a UPS tracking number. however, one thing that is concerning to me is that the estimated delivery date is the 23rd. I can't believe it takes them 2 weeks to ship something across the US. Does anyone know if there is a way to get UPS to deliver this quicker?
[T-Mobile Galaxy Note 4 General] JoeyWhite:
I'm in the same boat. Got the shipping notification from T-Mobile that it shipped with an estimated delivery date of the 23rd, yet when I run the tracking number with UPS they show no record of it.
[T-Mobile Galaxy Note 4 General] p()()pypants:
That's tmobile's projected date. Just wait for the tracking to go live in the ups system and you'll see your getting it within the week.
[T-Mobile Galaxy Note 4 General] Cyberguycpt:
Mine is still saying scheduled delivery date unavailable please try again later after it was showing a scheduled delivery date of 10/13 on myups even though it only had shipping label created. I had it being held for pick up and thought maybe that's why it was saying that so I cancelled the hold and it was the same thing. So I requested hold for pick up again and funny thing is it said available for pick up between 10/13 and 10/17 so internally im guessing I'm still on for Monday, its just so stressful...lol ? I'm going to bed. I'm tired....
[T-Mobile Galaxy Note 4 General] xstation:
Finally!! After seeing most of you people get tracking numbers, today i finally got one showing on MyUPS. Ordered the black n4 first day that preorder was available, noon time... I got ground shipping, but UPS is shipping it next day air!! Awesome!!! Maybe ill get it tuesday!!!
[T-Mobile Galaxy Note 4 General] amtrucker22:
Did you try looking at the t-mobile website? I logged in and even though my status had not changed my tracking info was on the left side of the page. I know that it is not that way for everyone but it was for me. Just a thought.
[T-Mobile Galaxy Note 4 General] mikea3000:
So my order still says label created. I have had a tracking # since Friday night. Is it normal that tmobile hasn't handed off the packed to ups yet and scheduled delivery still says 10/13/14. I thing that did change is that although tmobile has shown shipped since Friday, the order status only changed at 2am from back ordered to processed. this is all so confusing. I ordered on 9/24
[T-Mobile Galaxy Note 4 General] surge27:
I believe they're loading a truck up. A bunch of people have tracking with no movement but same delivery date
[T-Mobile Galaxy Note 4 General] Mavman42:
Chill peoples!

Not trying to be mean, but a lot of people need to take a chill pill. I understand that you want your phone, but complaining about won't make it get to you any faster.:)

I'm waiting on mine too, it say ETA of 10/15 woohoo! But i'm not complaining that some will get theirs on Monday. I'm just grateful that I get it early.

Good luck everyone!
[T-Mobile Galaxy Note 4 General] adorkablejuliep:
Nope, not tracking info on tmo site or UPS site. Tmo reps also confirm they haven't shipped yet but also say my delivery date is 10/13 which confuses them as much as it confuses me lol. I've been checking Tmo, UPS, and my email like every 30 minutes hoping for some update but Monday doesn't look likely.

*edit* Well, I talked to a Tmo rep who said they would refund me my overnight shipping charges if it didn't arrive Monday (as promised via telephone by 3 CSRs). Their system is still showing that it has not shipped but also that my delivery date is tomorrow. Guess I will notify the wrong suite # that I should have a package coming sometime this week and to give me a call when it arrives (I hope UPS makes them sign for it as proof in case they play dumb). If I end up getting a tracking # before delivery and can reroute the package to the correct suite #, Tmo would credit me the reroute me on my bill as it was their error in putting the wrong shipping address on my order. If it arrives a day or two late, I won't be upset now since I get those fees back. I'm more or less worried about being sure I get it period due to the wrong shipping address.
[T-Mobile Galaxy Note 4 General] rcobourn:
Just got my origin scan. Shows in transit on time for the 13th!
[T-Mobile Galaxy Note 4 General] mikea3000:
Same here....
[T-Mobile Galaxy Note 4 General] amtrucker22:
I figured it was worth a shot. Well good luck and keep on it! I think you have the right idea about re-routing it once it does show up on UPS.
[T-Mobile Galaxy Note 4 General] :
I pre-ordered Note 4 on 24th morning. It's an additional new line. Shipping method was initially shown as ground but on Saturday, I got a notification that my account access was modified. I logged in to t-mobile acct and changed my password. However, it was t-mobile trying to add a new line to my account. Later in the night, got another notification from UPS that I've a package coming my way. I checked on my UPS and a label was created for my order. Today morning got a notification from t-mobile and UPS both, that my order has been shipped with delivery date as Monday and it's being shipped with UPS NextDay Air Saver :D
[T-Mobile Galaxy Note 4 General] johnstgo:
T mobile toldme that they weren't shipping until after the 17 but mine has shipped, I'm getting it tomorrow
[T-Mobile Galaxy Note 4 General] surge27:
When were u notified?
[T-Mobile Galaxy Note 4 General] csmits:
for everybody that chose and paid for 1 day shipping. I contacted tmobile via twitter and pointed out that many people who choose the cheaper ground shipping were upgraded to 1 day shipping and got a 15 USD credit. They were very fast and very nice. A+ for customer service.
[T-Mobile Galaxy Note 4 General] wase4711:
Let me put this out there too;

EVERYONE knows that TMobile is shipping the phones out now..you really DON'T have to post here now telling us your particular details...
[T-Mobile Galaxy Note 4 General] usuck16595:
My shipping method didn't get upgraded :( It says "UPS Ground" and it says my note 4 will arrive the 17. I guess ill have to wait.
[T-Mobile Galaxy Note 4 General] xstation:
I will be getting mine tomorrow end of day!!!

Selected free ups ground shipping.... But its actually shipping ups next day air!!! Can't wait
[T-Mobile Galaxy Note 4 General] HtcOnekid:
I already sold my note 3 now I am using a old iPhone 4 I had Laying around can't wAit until tomorrow
[T-Mobile Galaxy Note 4 General] johnstgo:
I was never notify. I pre order last Wednesday (10/8 ) and i found a tracking number on tmobile's website the day after. I've been checking UPS website since then
[T-Mobile Galaxy Note 4 General] kurrupt_1:
From Kentucky to California.... YES!
[T-Mobile Galaxy Note 4 General] hypersonicx:
I agree... Its pretty obvious almost everyone is getting there devices tomorrow or tuesday.
[T-Mobile Galaxy Note 4 General] Cyberguycpt:
Funny our phones must have been on the same plane...lol mine shows the same location and time..
[T-Mobile Galaxy Note 4 General] vegabyson:
If I pre order tomorrow, I wonder if I can at least get it by Thursday
[T-Mobile Galaxy Note 4 General] siggystyle:
I would assume so (as long as supplies last, and u get the overnight air)...

Plus, u can do the upgrade right now online!!
[T-Mobile Galaxy Note 4 General] adorkablejuliep:
You can call and ask - that's what I did Friday. They told me they had white available to ship immediately but black was on backorder.
[T-Mobile Galaxy Note 4 General] fcb1:
How would one go about pre ordering if you don't have a line? I'm trying to unlock it and bring to AT&T for obvious reason :p has anyone done it?
[T-Mobile Galaxy Note 4 General] rekman:
You have to purchase it with a new line. Then cancel it after you get the phone. You're responsible for the full cost of the phone obviously. I've heard there aren't any issues. Except paying for that first month. I talked with a rep online and they said I'd just be responsible for the first month and phone cost.
[T-Mobile Galaxy Note 4 General] fcb1:
Would a pre paid line work also? It should considering it's still t mobile right?
[T-Mobile Galaxy Note 4 General] rekman:
I didn't notice the note 4 being available online for prepaid lines. I could be wrong though.
[T-Mobile Galaxy Note 4 General] fcb1:
Thanks again I'll call a store tomorrow and see what they because I didn't see anything for it online either.
[T-Mobile Galaxy Note 4 General] nick2k:
Parcel Security

ATTENTION ALL BOYS AND GIRLS... ALL OF US LUCKY RABBITS EXPECTING DELIVERY TOMORROW (MONDAY) SHOULD REMEMBER THAT SIGNATURES ARE

NOT

REQUIRED (EVEN FOR NEXT DAY SAVER). ERGO THE DELIVERY DRIVER

WILL

LEAVE YOUR PHONE UNATTENDED ON YOUR DOORSTEP UNLESS YOU TELL THEM OTHERWISE VIA YOUR UPS MY CHOICE ACCOUNT!!!

i know this because i've been around enough police reports regarding shady people following UPS (and FedEx) drivers around when there's word of mass amount of devices from phone carriers being delivered that day. usually it's an inside job too, but i won't get into that here...

TLDR: LOG ONTO YOUR UPS MY CHOICE ACCOUNT AND MAKE SURE YOU MAKE ALL THE PROPER DELIVERY CORRECTIONS/EXCEPTIONS SO THAT YOUR PHONE IS IN FRIENDLY HANDS SO IT'S NOT ANOTHER POLICE REPORT FOR YOUR LOCAL PD TO DEAL WITH (BECAUSE THEY HAVE MORE IMPORTANT THINGS TO DEAL WITH)
[T-Mobile Galaxy Note 4 General] dkotoric:
Anyone have any experiace with ups hold for will call . i had my set up to pick it up this morning and now it says out for delivery
[T-Mobile Galaxy Note 4 General] HtcOnekid:
I would call them now
[T-Mobile Galaxy Note 4 General] dkotoric:
I did they sont ****n know and the local office is not open till 8am
[T-Mobile Galaxy Note 4 General] chong67:
Yep, I have this happened to me recently! Just call them as soon as you can and they will get back to you in a few hours and you can pick it up.
[T-Mobile Galaxy Note 4 General] dkotoric:
you mean call the local office or the 800 #?
[T-Mobile Galaxy Note 4 General] chong67:
I call the 800 number and they will contact someone locally and this local UPS will call you back within 1 hr. When the truck goes back, then you can pick it up. Things like this is not suppose to happen but it does.

My N4 is waiting for me at the UPS center as I get email confirmation. 10 AM I am going to get it. :)
[T-Mobile Galaxy Note 4 General] mrma0100:
UPS is not delivering to commercial address today. status says "Delivery has been rescheduled due to holiday closures. / Your delivery has been rescheduled for the next business day."

i called UPS, they are telling me BS. They update the status and not delivering today . spoke with representative over phone. Why UPS calls working day when they do sit in office and not even attempt to deliver.
[T-Mobile Galaxy Note 4 General] adorkablejuliep:
I guess they don't do commercial addresses in the case it may be closed (which most are open on bank holidays). But this explains why they didn't ship mine out Friday. I marked mine as a commercial address so there was probably no rush in getting it out. TMo rep said it may come today with no tracking (in case their system is lagged) but will likely ship today and I'll get a tracking number by end of day, at which point I'll be refunded my overnight fee. On pins and needles until then.
[T-Mobile Galaxy Note 4 General] mrma0100:
looks that way. my point is why UPS assumes that business is closed. they must attempt if business is closed leave notice. We received FedEx package today at office.

UPS always produces lame excuses.
[T-Mobile Galaxy Note 4 General] royshero:
I had mine dropped off at the t mobile store. Will get after work
[T-Mobile Galaxy Note 4 General] randpost:
Like others have said already, get your money back for 1 day shipping. It took only 2 minutes on the phone and they gave me the entire shipping back, making my shipping truly free.
[T-Mobile Galaxy Note 4 General] aznmode:
Mine just arrived at work! on my way there now.
[T-Mobile Galaxy Note 4 General] adorkablejuliep:
Well I guess they do deliver today.

Tmo rep called me back and admitted they didn't ship the phone out yet and made no promises of when I would get it since my 10/13 delivery date was missed. He refunded me the overnight fee but bummer that I now have no idea when I'll get the phone. He said he'd follow up FRIDAY. :(

First gave me delivery date of 10/18, then 10/13, now nothing. QUIT PLAYING GAMES WITH MY HEART... MY HEART....

*edit* Tmo sent me an email/text saying my order was being processed and is expected for delivery today lol. No tracking though of course. :(
[T-Mobile Galaxy Note 4 General] Mavman42:
And so it begins....
[T-Mobile Galaxy Note 4 General] siggystyle:
Mine was taken back bc no one was here for signature!! GRRRRRRR
[T-Mobile Galaxy Note 4 General] varpness:
When I call the automated system at 1-800-672-5390 it says there are two items (one from T-mobile and one from Samsung) scheduled to arrive on 10/13. I've not received any tracking number though. Anyone else have this experience?
[T-Mobile Galaxy Note 4 General] mrma0100:
They gonna deliver on Tuesday if your shipping address was commercial address.
[T-Mobile Galaxy Note 4 General] varpness:
My shipping address is a home address. When I call T-mobile and speak to a representative, she say there's no information other than the order was placed. She said the phone doesn't show "backordered" which is what all the pre-orders were labeled as. I said I was confused since technically any order placed before the launch date is a pre-order. Basically T-mobile can't tell me anything about my order, UPS won't tell me anything about my order without a tracking number, and when I call T-mobile's order tracking service it says it will be delivered today. Is it possible some of them were shipped without updating the system with a tracking number?

Has anyone received their phone today without a tracking number? I don't particularly care if I get mine later in the week, but I'm off all week and would prefer to not sit around the house if it hasn't even shipped.
[T-Mobile Galaxy Note 4 General] surge27:
MyUPSChoice said delivery today but when I called UPS. They said they didn't have anything to ship. WTF
[T-Mobile Galaxy Note 4 General] kurrupt_1:
Note 4 in the house! taken with my Note 3.
[T-Mobile Galaxy Note 4 General] adorkablejuliep:
I thought I was alone in this! I'm having the same problem. Tmo reps say it will be delivered today but they have no tracking number and and all they can see is that it is in process for shipment (has been since Friday and my card was charged then). So far no delivery and no tracking number. After many calls, one rep admitted it had not been shipped and he would touch back Friday to see if I receive my phone because at this point, he couldn't make any promises about when I'd get it. I need my tracking info to know when it's going to be delivered because the suite # is wrong.
[T-Mobile Galaxy Note 4 General] varpness:
Since we're in the same situation we should keep each other posted on what is happening. I'm going to call the number again tomorrow morning and see if it is still saying 10/13 as the delivery date.
[T-Mobile Galaxy Note 4 General] adorkablejuliep:
I got a confirmation email about 2 hours ago saying it was being delivered today with no tracking info. Tried to track it via myUPS using address and phone # but no go. Let's hope we both get a tracking number overnight and it'll be out for delivery tomorrow.

*I'll note however mine is going to a commercial address*. I find it hard to believe that both TMO and UPS missed the tracking/scanning. I'm pretty sure it's still sitting in a warehouse.
[T-Mobile Galaxy Note 4 General] jovy23:
Well i have received mines today. ;)
[T-Mobile Galaxy Note 4 General] johnstgo:
Can't wait... I even left work early just for this
[T-Mobile Galaxy Note 4 General] varpness:
We should start a group for people in our specific situation. Lol.

What date did you order?
[T-Mobile Galaxy Note 4 General] mr pnut:
Nice........now it's time to make your famous roms;)
[T-Mobile Galaxy Note 4 General] adorkablejuliep:
Lol doesn't seem like anyone else but us is having issues. I ordered 10/10 so I shouldn't be complaining but the sales rep told me I would get it Monday if I did overnight so I did. If he had told me he wasn't sure, I would've waited to buy it in store. Can't blame him though, probably something wrong with the TMo system. I'm happy as long as I have a tracking # so I know when it will be delivered to the wrong address (or reroute it if I can) and have it before Friday. If I get it after launch, TMo is getting another call.
[T-Mobile Galaxy Note 4 General] varpness:
Yeah, I'm actually more annoyed that the website said my card wouldn't be charged until it shipped, and then charged me back on 10/9 without any information.

I'll keep you posted when I hear anything more.
[T-Mobile Galaxy Note 4 General] adorkablejuliep:
Yeah, I agree. They shouldn't charge us if it hasn't actually left yet. Just keep checking UPS for an update. I've got a good feeling I won't be getting it tomorrow either since they still don't have a label for me. It would be great if it showed up somehow without having ever been tracked but doubt it.
[T-Mobile Galaxy Note 4 General] varpness:
If it ships out any later than Wednesday then pre-ordering was pointless and overnight shipping a waste of money.
[T-Mobile Galaxy Note 4 General] Lord_Kaizer:
Can't wait for your Awesome Roms
[T-Mobile Galaxy Note 4 General] amtrucker22:
Mine was stuck a little further along then yours. I got a tracking number on Saturday morning but it was stuck in 'Order Processed: Ready for UPS' meaning that TMO printed the shipping label but never handed off the phone. So I patiently waited as everyone posted on their movement of their phones until today. When mine didn't move today I called a number that I saw posted previously and asked about the status of my phone. The people are a lot better then the typical customer service reps. The girl actually called UPS and found out the same thing I did. Eventually she came back and said to wait until tomorrow and to call back if nothing changed. I was really disappointed, but about 20 minutes later I mysteriously had movement.

You guys might have already tried this number but I would try again and keep pestering them. Calling back on Friday is a ridiculous answer. I was going to start going up the chain tomorrow if they couldn't find my phone.

Here is the phone number I called - 855-339-3839
[T-Mobile Galaxy Note 4 General] eduardmc:
would like to know if anyone has receive a backorder. i just order the white version cause store said they will only be receiving a black version. hopefully get it friday
[T-Mobile Galaxy Note 4 General] adorkablejuliep:
Yeah called that number (poor guy must be so tired of us lol!) and he told me there is no tracking number for my order yet (UPS doesn't have anything for the shipping address either) but since it shows it was supposed to be delivered today, wait til end of tomorrow. If it doesn't show up, call them and they will file a request to research what's going on with my order. That doesn't sound promising at all.... I doubt UPS has it so looks like I'm gonna have to wait for them to figure out what's going on before I can get my phone. I wonder if I can cancel Thursday if it hasn't shipped.
[T-Mobile Galaxy Note 4 General] owlensteed:
Received mine today, sweet! Some brave soles have already rooted.
[T-Mobile Galaxy Note 4 General] twe90kid:
Guess I didn't make the shipping cut today.. Still didn't get tracking #
[T-Mobile Galaxy Note 4 General] Mavman42:
I'm in exactly the same boat as you, kinda. Early Saturday morning i got my tracking number and ever since then, its been stuck at "Ordered Processed: Ready for UPS". So i dont know whats going on. But tmobile email told i should get my phone by 10/15 so I'll wait.

---------- Post added at 08:26 PM ---------- Previous post was at 08:21 PM ----------

I preordered the black one, on TMO site it was back ordered on 10/03.

i did my pre order on 9/28 so they could not possibility have run out that quick. Or did they?

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

UPDATE!: UPS has a origin scan on my device, estimated delivery for 15th by the end of the day. I paid for regular ground shipping, so it's right on schedule.

<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
[T-Mobile Galaxy Note 4 General] twe90kid:
I ordered mine on 10/11. But my status doesn't say backordered. it says being processed.
[T-Mobile Galaxy Note 4 General] p()()pypants:
Those with labels but zero movement.... I bet there is a happy UPS employee out there somewhere....

I'm sad cause i got the ground shipping I signed up for n won't get my phone till the 16th... No free air saver shipping... but at least it's moving....

Still, I'm thinking you guys may be better off canceling if you see nothing by wed n just go in stores... don't wait till Thursday, most the time cancels take time to process n if your doing something like jump, they can't process another order right away.
[T-Mobile Galaxy Note 4 General] jyan_osu:
I'm picking one up at the store but would a better thing might be to not cancel until you definitely have one in hand on Friday if there is no movement? I doubt it will be sold out but you never know.
[T-Mobile Galaxy Note 4 General] adorkablejuliep:
It takes 3 days to process a cancellation so if you're upgrading or jumping, you need to cancel 3 days prior to Friday or you won't be able to grab a phone in person since your line will be tied to the pre-order (unless you buy it full price using cash or debit or add it to a new line)
[T-Mobile Galaxy Note 4 General] jyan_osu:
Ah gotcha. I am coming from sprint so I didn't know how Jump really worked. Thanks.
[T-Mobile Galaxy Note 4 General] hcyplr29:
Ordered a white one Friday @3:30am pacific time, they charged my card by 8am and still says pending shipping. I called t-mobile today and asked why I have no tracking yet since it processed before 5pm est.and I paid for next day delivery. She said (after talking to her sup) I should get it tomorrow even though I have no notification from t-mobile or ups. Whatever...I'm not holding my breath.
[T-Mobile Galaxy Note 4 General] jamesrick80:
I ordered Friday after my previous preorder was canceled and just got shipping notification that it will be delivered Wednesday.....Also ups my choice sent notification as well for Wednesday delivery....Also got my 24.99 overnight shipping credited back to my account this morning.....
[T-Mobile Galaxy Note 4 General] atlprettygirl2145:
I received my note 4 on Monday the 13th of oct