yashsingh1/xdaforums huggingface dataset:
[Moto 360] swanryan81:
I would call them back and not hang up until you have verified the shipping label in your email. That's what Motorola did for me.
[Moto 360] outz:
the 3 silvers i've had all had stuck pixels as well. you can usually only see them when the brightness is max on the device. you can manually set the brightness to 5, or simply reboot and the first few seconds of the boot screen is at max brightness.
[Moto 360] 0.0:
I got the replacement but no shipping label, but I chatted with someone and he said it will be sent. I confirmed my email was correct. Kind of frustrating, but glad Moto customer service is good. Unlike LG...

Sent from my Nexus 4
[Moto 360] v3ngence:
+1
[Moto 360] tsy87:
I have gone through 2 moto 360s with dead pixels... my 3rd one finally is spotless
[Moto 360] aimfire72:
I just got mine tonight, last black one in the store. Turned it on to quickly inspect and saw a dead/stuck pixel in the upper left quadrant - dammit! Played around with it in the car for about 10 min and never saw again. Gonna set it up later, hope it's gone for good!

If I recall correctly, the pixel had a greenish tint to it... hopefully that's all it was, just a stuck pixel that worked itself out after the initial boot. ...
[Moto 360] aimfire72:
Crap, I definitely have a dead pixel on mine. Only noticeable on black backgrounds, but still... Kind of have to look for it, but once you see it, can't be unseen.

So I'm gonna take it back. Doubt store has any to exchange for, but I think I'm OK with that for now. Honestly, besides build quality, not too impressed. I have the LG G Watch and stuff looks better on a square screen.
[Moto 360] tsy87:
nvm... found a dead pixel.. 3/3 have deal pixels.. wtf Motorola!!!
[Moto 360] eyeisdasteve:
I also have 1 green, stuck pixel. I purchased Geek Squad Protection. But I'm gonna wait a little while to exchange it. Hopefully less issues with new stock down the road.
[Moto 360] aimfire72:
Grrr... I've had both Sony SW 1&2, original Samsung Gear, and an LG G Watch... zero dead pixels!! I get the Moto = first ever dead pixel on a smart watch! Wtf... This thing's main selling point is the premium build quality and design... How the F are they letting these out the door with dead pixels?

I'm taking it back today, might play with it a few hours first to see if it somehow magically fixes itself, but doubtful. Sucks because I spent 3 days trying to track one down and now this.
[Moto 360] etc6849:
My replacement came from BestBuy.com today. Guess what? Stuck pixels again!

At least with the Motorola/Flextronics factories you could trust there'd be quality control as the employee's were still ex-Motorola. Motorola Mobility probably contracted with the cheapest factory they could find in China...

I love Google's products, but after I paid $249 for a Google TV box that they quit updating and now having bought two watches in a row with stuck pixels, I'm seriously thinking about not buying any of their "new" products until they've been around for a few years. Hopefully Lenovo will do better.

For now, I'm returning the two Moto 360's and keeping the Samsung Gear Live. I wouldn't mind keeping a watch with dead pixels, but there's no way am I going to pay full price for something that is defective out of the box. Too bad as the watch is very aesthetically pleasing.
[Moto 360] aimfire72:
I hear you, thinking of picking up a Gear Live and waiting for 2nd generation 360.
[Moto 360] JimSmith94:
You shouldn't need Geek Squad Protection for a manufacturer defect.
[Moto 360] andrewc513:
Um... So what's the secret word to make Motorola give you a replacement? I called them, notified them I had stuck pixels and that the store I bought it from has no stock for replacement, and they said I have to give them a picture of the pixels first.

What the hell? I don't have a phone or anything of decent enough quality to even come close to capturing individual tiny pixels on a display behind reflective glass...
[Moto 360] JimSmith94:
What kind of a 4.3+ Android phone do you use your watch with that it can't take a decent picture?
[Moto 360] etc6849:
I wouldn't buy another; I think they all have stuck pixels. My serial numbers were very far apart and they both had the same issue.

The folks saying they have none probably haven't turned up the brightness all the way and brought up a black background in a dark room. I'm pretty disappointed in Motorola right now. I love my Moto X, but apparently quality is no longer top priority at Motorola.
[Moto 360] andrewc513:
Well I got the shot eventually. Took way too many tries, but whatever.

Between the SoC and the DPI of the display, part of me wonders if these are just leftover Droid 2 parts cut up into smartwatch form factor.
[Moto 360] etc6849:
Please let us know how the replacement looks. I'd love to reorder direct from Motorola, but this is turning into a hassle...
[Moto 360] bigdave79:
I see dead pixels!

I was so excited to receive this from Google Play and then let down by these two irritating dots on the screen (see below). I was worried about battery life but it's been off the charger for 13 hours now and I still have 56% left. Unfortunately I'm experiencing some lags here and there and the resolution of the screen isn't as great as I though it would be. Google offered me a replacement but one thing she said in the chat kind of bothered me:

Leonidas I	8:22 PM

I can assure you that the replacement devices are in like-new condition. If you receive your replacement and is still experiencing the same issue, feel free to let us know and we'll be happy to either replace it again, or issue you a full refund.

me	8:22 PM

like new? So you mean it's not brand new? It's refurbished or something?

Leonidas I	8:23 PM

Yes, they are brand new devices.

LIKE new condition? WTF does that mean? She sort of back tracked after I asked her.

Anyway, I'm now deciding whether to replace or just get a refund and wait for the LG G watch R.
[Moto 360] aimfire72:
Chances are, you'll actually get a new one, she's just reading from a script. The 360 hasn't been out long enough for them to have a stockpile of refurbs yet.

---------- Post added at 11:32 PM ---------- Previous post was at 11:24 PM ----------

So, all the stores are out of stock, apparently all of the BB's in my area only got one shipment this week of 1-4 watches each...

Bought my 2nd one on Craigslist from an I/O attendee. Booted up and looked good - then I saw one green pixel on bottom left edge of screen! Waiting for it to charge up to get a better look at it. Hoping it either goes away or might not be too noticeable because of where it is. Reading here and from my own 2 out of 2 experience, I'd say you're more likely to get one with dead pixel(s) than not!

Edit: Checked again, I actually have FOUR dead pixels on this one!! Gonna try to return to seller or at least get a discount.
[Moto 360] clintkev251:
Well you said it..... Only used it for a day. The first cycle or two is never an accurate metric of battery life thus why the reviews on battery were I initially rather poor. Myself and most other people that I have seen are easily getting 2-3 days battery life out of it on default settings.
[Moto 360] dottat:
Guys I just wanted to let you know that good ones do in fact exist.

One of the first things I do with any phone or tablet is install dead pixel fixer. I do this because the app will let you make the screen a solid color so you can look for irregularities. On the moto 360, I ended up sending myself a hangouts picture of a solid color for each test. Mine has no stuck and no dead pixels. Full brightness, all solid colors tested. They do exist.
[Moto 360] bigdave79:
I'm sure good ones do exist but there is a worrying number of faulty displays. Moto really screwed up putting sub standard internals in this thing after making such a beautiful device.
[Moto 360] etc6849:
Thanks for the test ideas and encouragement!

However, I agree there is an alarming number of stuck pixels. They really hosed something up when they made the lcd panels. There also must be no quality control and they went with the cheapest factory/bidder (after Google fired in excess of 7000 American's from Motorola).

I expect this level of defects from Chinese Dollar Store items, but this is ridiculous for a $250 item from one of the largest companies in the world. I really have lost faith in Google and think they should stick to software only in the future.
[Moto 360] aimfire72:
What is sad is, there are many here going through 2 or 3+ devices only to find the same issue. I did a quick Google search and found a lot of others talking about same problem. Seems to be more than just bad luck.

We know Moto had been dragging it's feet all summer, I think that the Apple Watch announcement spooked them and they rushed to release, cut corners on QC just to get them out.
[Moto 360] Grouchy187:
My first Moto 360 had 1 dead pixel, was able to return it to Best Buy as they got extra stock and the new one is perfect. I did notice that the new one came with the updated version of Android Wear, which makes me think it was a second batch or something. I guess that could be an indicator of sorts.
[Moto 360] aimfire72:
Got lucky and found a BB with stock, this is my 3rd one.... and the best, it's a keeper! There is one stuck green pixel on the left side, but it is very dim, you have to look for it - and even then, difficult to see even in a dark room with brightness on 5. It's very different from the other two watches that had bright green pixels that you couldn't miss... With normal usage and brightness at 3-4, I can't even see it, it may have actually gone away?

Took 3 tries, but happy to finally get a good one and enjoy it!
[Moto 360] etc6849:
That is strange. None of mine came with an update. Could it have been a return or something?

I went and bought a third one on Friday and it too has three stuck pixels! At first they were dim and very hard to see, but now are clearly visible in a dark room and with brightness at 100%! At least this time there's only one green. The others are blue and red so they're harder to spot.

I'll probably keep this one two weeks then return it. Maybe by then Motorola would have fixed their production problems.
[Moto 360] forsaken82:
motorola has crap customer service with the devices, i have been having issues since the 16th getting mine replaced. ive been transfered at least a dozen times today. been promised call backs and heard nothing, anyone else having this much trouble?
[Moto 360] cds36:
I am having the exact same issue all promise to call back but absolutely nothing this has been going on since the 18
[Moto 360] tlxxxsracer:
I've confirmed 7 dead pixels, all are scattered. :(
[Moto 360] Steve-x:
That is nuts, send that sucker back!

My first 360 I bought had two stuck pixels, one red and one green on opposite sides. It really sucked after I had raced to the nearest Bestbuy to get one before they sold out(had to cross a busy border! The guy at US customs asked what I needed so bad, told him and he said to get going but no speeding! LOL) Had it powered on less then a minute after paying and saw the two pixels instantly on the black/grey bootup background. It was the only one they had so I kept it. The day before though my wife had ordered me one from the Bestbuy website. We received that one yesterday at our US mailing address - no bad pixels! Battery was so dead it wouldn't even turn on when I got it though. After charging it while getting dinner I verified it was all good and then returned the first one to Bestbuy. Motorola has some improvements to make both in customer service and overall quality. For 250 dollars there should be no bad pixels at all.

At this point I'd only recommend ordering online from Bestbuy or buying one in store. They offer hassle free returns/replacements.
[Moto 360] tlxxxsracer:
I did get mine from best buy. They're all very small white pixels. There's about 5 pixels on the left side, one in the middle towards the bottom and one on the right.

I never paid much attention regarding the pixels, but read here and wanted to test if I had any. I wouldn't really have noticed otherwise. But you're right, for 250 there shouldn't be issued.

Check my new ocd thread I just created regarding the gap next to the glass
[Moto 360] deziking:
Yea I have few dead pixels. I called motorola they told me to factory reset so I did that and it got smaller. Before factory reset I took pictures of the dead pixels and showed it to motorola. Have started a case with them. Waiting on shipment now. Here how it looks,
[Moto 360] Steve-x:
Yep, get the sucker replaced. The lower red looks really terrible. Mine were slight enough they could almost be overlooked.
[Moto 360] deziking:
Got call back from motorola they are to send me another one. :good:

I told them to make sure there is none on the new one, he's like yea we will test it before shipping it. SUUREEE.
[Moto 360] unclesem:
Check at the store

I was thinking to buy one at BestBuy

Any recommendation how to check for dead pixels at the store as fast as possible?

I would not have much chances to go back for exchange

thanks
[Moto 360] ripped85:
Canadian

Hi,

I was wondering if anyone purchased a moto 360 with dead pixel by driving all the way to the US from Canada and having motorola or bestbuy replace it by shipping.

thanks
[Moto 360] Steve-x:
I would think it is extremely unlikely either would be willing to do that for you. I drove back to the Bestbuy I bought mine from to return it. Of course for me that is about a 40 minute drive, so not the end of the world. Yet still quite annoying.
[Moto 360] andrewc513:
I initiated a replacement for my watch with 3 stuck pixels.

Replacement came today, has 6 stuck pixels; Two are next two each other & you cannot ignore them whatsoever.

****ing hell, Motorola...
[Moto 360] giant22000:
I've got 2 pixels stuck on white so with a black background its really noticeable. Returning mine back to best buy tomorrow.

:(

Sent from my Nexus 5
[Moto 360] fwayfarer:
I had three stuck pixels on purchase. They've recovered, and there is now only one "stuck" but you can only see it as stuck on the boot screen with the Motorola 'M'. I notice the boot animation seems to help with unsticking the pixels. Those with stuck pixels please try rebooting your watch several times. Obviously if you have six stuck this probably won't help. Since I only have one remaining stuck and it only shows up on the boot menu despite me trying to find it with the device "on", I personally do not see the hassle of a return as worth my time.
[Moto 360] fwayfarer:
Sounds like he was trying to do his best to help you, and you chose to make things as difficult as possible. Try rebooting the device several times as I mentioned above. I really don't know about the burned in thing, can you show us some pictures? Not that I don't believe you, just that I don't understand how that could really happen. No cracks no burn in and I can't see my stuck pixel anymore either, looks like it worked itself out. Am I just really lucky? Idk.
[Moto 360] CLgcsi:
I wasnt making things difficult i wanted to make sure that i wasnt going to get a 3rd defective device because if i went through the warranty i would no longer have the ability to return the device through best buy. Also if you were to buy a tv, new phone or computer and it had a stuck pixel or burned in image would you want to have to reboot it several times to try and resolve it or would you want a different device that works. I understand that it is a new product and that things happen, but with this many people having the same problem you would expect that Motorola would try and remedy the situation a little better or have more answers about it.

https://flic.kr/p/puZaot

There is a link for the picture the embed wasnt working correctly. You can see the moto to the right of reset device and a 3 in between restart and reset and the ring around the outside of it.
[Moto 360] fwayfarer:
I do see the burn in, yeah. But to insinuate that I wouldn't want to reboot my device a couple times to clear stuck pixels is disingenuous; I did reboot my device a bunch to clear my own stuck pixels (3 of them).

Sorry for your bad luck man, I would suggest going through Motorola - they can't 100% guarantee you a good device but we both know they won't flat out **** you over and not replace the replacement if it has issues too.
[Moto 360] giant22000:
Went to best buy last night and exchanged my moto 360 for another and the replacement has dead pixels as well... I'll get a good one eventually...

Sent from my Nexus 5
[Moto 360] jonstatt:
The display is regular LCD, not OLED. That means it is impossible to get screen burn. What you get is image retention if the LCD panel is being driven in overdrive but it WILL fade over time.
[Moto 360] fwayfarer:
This is truth. After seeing his picture I looked really hard at mine and could see the charging circle on the white launch screen. I downloaded Slumber off the market and now it shows a black screen only when charging and I can't really see the circle anymore after 24hrs. I think this is why the reboots also work on stuck pixels since it draws almost over the entire screen several times per reboot.
[Moto 360] expiredd:
I got two stuck pixels on my new Silver Moto 360. They're both light green, one in the middle of the screen and the other on the bottom.

I've been trying to fix them with this https://www.reddit.com/r/moto360/comments/2gwvmm/tutorial_how_to_fix_stuck_pixels/ without luck.

I just got my device for one day.. should I wait longer before returning it? I'v read that stuck pixels may go away after a few days.
[Moto 360] Tex_Norseman:
it took me three times before I had one without stuck pixels.
[Moto 360] Metallice:
Took me until #5 to get a good one without stuck pixels.

#1 - 3 green stuck pixels

#2 - 0 stuck, but it decided to turn itself off and not turn on ever again

#3 - 3 stuck green pixels again

#4 - 1 REALLY bright cyan pixel (blue+green) and one green

#5 - PERFECT :)

Thanks moto for all the return receipts!
[Moto 360] ytaki:
I just received my 2nd replacement moto 360 with dead pixels.

This is retarded how many replacements is it going to take?
[Moto 360] 1/4 Life:
I went though 6 bad ones in 1 week and returned my Moto. They all have it. Anyone who says otherwise hasn't noticed theirs or won the Moto lottery.
[Moto 360] Steve-x:
They don't all have bad pixels. My second Moto 360 has no bad pixels at all, the first had two. The percentage of Moto 360's with bad pixels though is way higher then it should be.
[Moto 360] babywarez:
Wow

Bought two of them, one for me and one for selling.

One (black) with 2 dead pixels, the other one (stainless) with 6 dead pixels at least... to be honest, they are not that noticeable even in a black background, at some angles they even disappear, but once I saw them, couldn't stop watching them. I live in Mexico so I can't return them that easy... I'm just gonna sell both... pretty sure nobody is going to notice them, it is just me and my OCD..
[Moto 360] Mayze23:
Mine has 1 stuck pixel. Very noticeable with brightness cranked up to 5 with a black background. Motorola is sending me another one. I hope it's flawless
[Moto 360] theusername:
I'm super picky about dead/stuck pixels. But so far I have purchased 2 Moto 360s, one for me and one for the WiFi. Both are perfect, I have checked repeatedly!
[Moto 360] CokeFever:
got 1
[Moto 360] acheney1990:
I got one dead pixel but it's almost never noticeable so I'm not bothered.
[Moto 360] sharp2G:
1 dead pixel from unit 1

2 dead pixel from unit 2

I bought them from the Telus store in Canada.
[Moto 360] Metah4 Genome:
So far, so good I hope lol
[Moto 360] yankeesfan714:
I don't have a Stuck pixel but I do have one random pixel that lights up white on the black boot up screen. It shows up at 5oclock to the "M" logo.
[Moto 360] Metallice:
So.... A stuck pixel. Its more noticeable because the boot animation is at maximum brightness. Android wear won't even let you set the screen brightness that high. Sorry buddy but you've got a stuck pixel. Set a black face and go in the bathroom or something with the lights off with brightness at 5 and you'll see that 5 o'clock pixel lit up.

But I wouldn't worry since it seems like you don't notice it on anything other than the boot screen.
[Moto 360] v3ngence:
I thought I had a whole screen full of dead pixels!

Then I turned it on :D
[Moto 360] yankeesfan714:
You are correct. I've never noticed it because I use the wear launcher and use the brightness slider all the way down. Never seen it before except on the boot screen. If I can't see it then it don't bother me.
[Moto 360] sharp2G:
I went through about 10 Moto 360 watches, but I found one without any dead pixels. Never settle for poor quality control!
[Moto 360] bigdave79:
Wow. You're very persistent! Glad you found a good one. I got tired of getting defective units and opted for the G watch R instead. Very happy with it so far.
[Moto 360] sharp2G:
Thanks! I still think the Moto 360 looks better than the G watch R and kept chugging along!
[Moto 360] metaldood:
I have 2 "dead"/"stuck" pixels at 9 and 3. Not sure if I should replace as I only see it during high brightness complete black screen. Also I don't notice it unless I really look at it. Got them for $205 at BestBuy open box.
[Moto 360] perissatto:
Just opened mine right now and saw this sh*t

Enviado de meu SM-N9005 usando Tapatalk
[Moto 360] Javinotfound:
I recently bought a Moto 360 from Amazon. It had a dead pixel so I tell them to change me the device. The new one has two. I think I maybe desist and take my money back.
[Verizon HTC One (M8)] mcampos7:
I'm trying to change the phone icon but can't figure out which icon I need to edit. Where did HTC hide this icon???
[Verizon HTC One (M8)] kc6wke:
Its in com.htc.resources.apk, icon_launcher_phone.png
[Galaxy Note 3 Q&A, Help & Troubleshooting] sumdany:
hello everyone ,

i have face a problem on my note 3 n9005 . i m using miui room on my device. so i weekly its update my room. from the last update i have face

a problem that is when i press power button for lock the screen the screen close like tv monitor OMG i m screed. i have seen this first time. before the update screen lock but not this type . help me about this .. and is this a problem for display ? please see the video you can understand what i mean. video link : https://www.youtube.com/watch?v=TtgAcwJ_blM
[Galaxy Note 3 Q&A, Help & Troubleshooting] Geeks Empire:
i

isn't it because of Screen-Off Animation ?

+

it s better to report it to MIUI ROM thread

:good:
[One (M7) Q&A, Help & Troubleshooting] rachitboom2:
Guys please help me out I am in serious problem.

I have an international M7 with developer ROM on it. Till yesterday everything was 100% fine. But this morning when I tried to charge it, it gave me an error saying use a supported charger. I have been using the original charger from the beginning. And since then no other chargers are able to charge it. No error message no nothing.

When I try to charge it while powered off it shows "charging" for 1 second and powers down, then again powers back on saying "charging" and this keeps going on n on.

I tried using an OTG flash drive and its working perfectly. Device is powering on without any problem what so ever. Its just not charging. Its also not getting detected by computer.

Please help me out!

:crying:
[One (M7) Q&A, Help & Troubleshooting] AndrewAmazed:
Interestingly enough, I had this problem last night.

The first time I plugged it in, I got the error about using a supported charger but i simply just unplugged it and replugged it in and everything was fine.

So... I don't really have a solution, sorry.

I'm on InsertCoin 4.0.2 on a Dev Edition M7
[One (M7) Q&A, Help & Troubleshooting] rachitboom2:
I think we have different definitions for the word interestingly...:p

But seriously guys need help urgently!
[One (M7) Q&A, Help & Troubleshooting] rachitboom2:
BUMP!
[One (M7) Q&A, Help & Troubleshooting] vollmilch:
have you tried another usb cable? the cable that came with my nexus 4 broke and always connected and disconnected so it wasnt able to charge.
[One (M7) Q&A, Help & Troubleshooting] rachitboom2:
Tried 4 different chargers and cables bro...