yashsingh1/xdaforums huggingface dataset:
[Moto 360] bruceo:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
[Moto 360] RMXO:
Yeah, I was @ 3% and charging using the stock and it powered off my itself. but, now I'm on a higher charger so hope things get better. I'm so impatient right now. I just want to start playing with it. hehehe
[Moto 360] RodrigoKim:
Is this safe for the hardware? My moto 360 keeps floating between two percentages after about 2 hours. I plugged in the charger from my note II, and it seems to charge really quick. But is this higher amperage safe for the moto 360, since the stock is rated at a much lower amperage?
[Moto 360] bruceo:
The device will draw what it needs a .5a charger will provide up to that amount of current. a 2a charger will provide up to 2a of current but a device may not pull that much. It is generally thought that for LiIon batteries that providing a low maximum current and taking longer to charge will make the batteries last longer, so if you dont mind a slow charge cycle, which for a watch that should be charged while you are sleeping it doesnt matter then you should go back to the stock adapter to maximize total life.

I went off charger at 7:30am and now at 11 I am at 65%, which is terrible, but I'll wait a week to pass judgement, but my gear live and galaxy gear 1 with tizen both had awesome battery life of 2 full days with more than moderate use.... The Galaxy Gear 1 on Android was lucky to get more than 14 hrs of use.
[Moto 360] RMXO:
Thanks everyone for helping me get my Watch up and running. For anyone who is new and reading this, fully charge your watch before pairing it since it will need at least 80% battery so it can update itself. Of course, this has already been stated in the thread and thanks to those folks who stated it already and all the credit goes to them.
[Moto 360] DanPLC:
I'm having this issue as well. I've been trying to charge it for the past few hours and it never gets past 10%. I kept trying to reset the device and it would never work. It kept coming up in the "Just a minute" mode which seems to eat the battery.

But finally on my last reset attempt, the device rebooted immediately and came back up on the "Select language" screen. I now have the device charging and am hopeful it will work this time.

But my big question is: how do you know when it's fully charged? Without knowing what the current charge level is, I'm afraid to try the update procedure or I may get stuck in the same "Just a minute" loop again. Anyone have any ideas on how to determine the charge level prior to setting up the device?
[Moto 360] jay_ntwr:
I killed mine. I tried to pair, got stuck on the "just a minute" screen and then it died. I charged it for a couple of hours and it still would get stuck. Somehow, I got to settings (still don't know how) and did a factory reset. Then, everything seemed ok and it was charged at 100% when I paired and did the update.

However, after the update, I got into a boot loop where it would show the M logo with the marks around the dial, flash to some colored balls, then say "android wear" and then it would reboot. Tech support from Motorola couldn't help me and finally after a few hours the watch died. I put it back on the charger and it would eventually fire back up and go into the bootloop again. It did it all night last night.

Furthermore, my indicator on the charger never lit up either.

I took it back and "exchanged" it for a new one that the store said would ship this week.

As much as I was anticipating this thing showing up, I'm pretty disappointed already.
[Moto 360] DanPLC:
Finally got mine booted. After successfully resetting the device (back to the "select a language" screen), I had it on the charger for about an hour. Then I tried again and it went through the whole installation successfully.
[Moto 360] Over Achiever:
Ugh! Wish I read this first. Unable to get it to turn on at all, cannot get it charged over 6%
[Moto 360] DanPLC:
I was in the same boat. The trick is to get the device reset. When I was trying to do that (via the menu that comes up when you press-and-hold the watch button), it would sit there and do nothing. Then 10 seconds later it would power down. But then as it charged, it would power back up and the "Just a minute" message would appear.

To get it to work, I turned the device off and let it charge. When it powered back on, I turned it off immediately and kept charging it. Then eventually, the charge jumped up to about 13%. I tried the device reset option again and this time it powered down immediately and booted back up with the "select a language" screen. I then turned off the display and let it charge for an hour. After that, I went through the setup and it worked.
[Moto 360] Over Achiever:
Thanks Dan, that did the trick. I see the firmware update added quite a few watch faces but can't customize the colors on those until the Connect app is updated.

Waiting for the watchface contest winner to be released by Motorola!
[Moto 360] DanPLC:
How many watch faces do you have? I only have 6. Yeah I don't understand why the contest winner's face wouldn't have been included. What was the point of the contest then?
[Moto 360] Over Achiever:
I have the original watchfaces (colors editable by Moto Connect)

Minimal, Dials, Classic, Rotate, Digital, Retrograde

The new 12 ones are:

Simple, Increment, Photos, Aviator, Digitalog, Reveal, Orbit, Dashboard, Coordinates, Rings, Polar, Planetary
[Moto 360] DanPLC:
Wow... I don't have those yet. I guess I don't have the latest version of the software on my watch.
[Moto 360] chriscardinal:
They need to put CHARGE ME FIRST on the protective film. This was exactly what happened to me. It got so bad it was COUNTING DOWN BATTERY CHARGE WHILE ON THE CHARGER, because in the background it was trying to install a busted partial firmware download. Yikes.

I've now charged to 98%, it's finished installing the firmware, verifying, rebooting, and is rebooting one (hopefully final) time.

Had to follow the same procedure you list. System reset. Shut it off. Let it charge.
[Moto 360] DanPLC:
What they should have done is right after the language selection screen, it should check the battery level. If it's less than 80%, then display a screen saying it needs to charge to 80% and don't even attempt to pair it to the phone. That would solve all the problems.
[Moto 360] jay_ntwr:
Great, new watch came in today and I put it on the charge and let it charge fully for 2.5 hours. I held down the power button and got to settings when the screen said "waiting to pair" and checked, 99% battery.

Awesome!

Then I forced stop on Android Wear on my phone, cleared data, uninstalled, rebooted, and re-installed Android Wear.

Everything seemed ok and the update fired off.

Sure enough, the download finished, it started to install and finished, and then boom, same issue. I'm stuck in the boot loop again.

Are you guys doing a reset before you do anything? I'm on 4.4.3 on my m7 so everything is up to date on the phone side.

What do you see when the watch updates?

I thought the 360 was because it's round. Now I'm starting to think it's because you always end up right back where you started, with a watch that doesn't work.
[Moto 360] davedigerati:
+1 for this nightmare. Won't turn on at all, letting it charge overnight (what is 0-100% supposed to take?) and hoping signs of life tomorrow. Don't want to wait a month for replacement; ( Never seen a charge indicator go DOWN before. Not good moto. Not good.
[Moto 360] DanPLC:
Don't even bother to try charging it unless you've reset your device and it's back at the language selection screen. It won't charge if it's trying to download the update.
[Moto 360] davedigerati:
Thanks Dan, somehow got the screen to come on and quickly went to reset device and it shut off, on charger and hot. How long until full?
[Moto 360] dottat:
90 mins. It will get warm. Sorta the nature of qi. My daughter's DNA got warm too as did my nexus 7.
[Moto 360] davedigerati:
Well it came to life;). Patience and a little liquor to settle the nerves did the trick, thanks to this forum...
[Moto 360] bdmiller2s:
I FINALLY got the "Select Language" screen to come up after getting the device reset. Once that happens, are you guys just shutting the screen off or are you actually powering off the watch? It has been over a day now and I really don't want to mess this one up.
[Moto 360] Slack3r:
I tried charging mine while powered off after I got it, but it just kept turning itself back on and draining the battery back down to 0. I basically ended up having to babysit it for an hour or so, every time it turned itself back on (8% or so at a time) I'd shut it right back off again until it eventually turned on with 20+%. After that I did a factory reset and let it sit at the "Select Language" screen until it was fully charged.
[Moto 360] alwaysbless:
I battled my watch this whole afternoon and was only able to get it to charge / update by holding the crown down and going into settings and disabling Auto screen on or whatever its called. After doing that the 360 charged right up without getting stuck or losing %'s
[Moto 360] random228:
I think I screwed up my watch by accidentally starting the setup and killing the battery (if that's even possible?).

I have it sitting in the charger and eventually it will boot up. When it does, it's at 10% and while still charging the number starts to go down, where it eventually ends up at 0%. I tried using the 'reset' option while its still charging and it just shuts off and then I have to wait till it restarts on its own again, which is usually 20-30 minutes.

What other options do I have here? How can I get to airplane mode? I've removed it from my phone and used a different USB charger for better power.
[Moto 360] alwaysbless:
^ Try the step mentioned above your comment I had the same problem and that worked for me.
[Moto 360] random228:
I'll give that shot, thanks!
[Moto 360] ThePublisher:
Won't show it's charging

I'm on my 4th charge cycle and have been using it from 100% until it totally dies. When I do this the 360 doesn't show that it's charging at all until about 8%. Just wanted to put this out there so people don't think they have a dead watch that won't charge and freak out like I did for a couple minutes until it does the charge screen.
[Moto 360] sevron:
My screen won't even turn on to do a reset. I made the mistake of pairing it to the phone as soon as I got it then it shut off and the charge screen would pop up. Now the charge screen won't even turn on. It just lights up black and goes off. I've had it charging overnight, nothing. It's on the charger now while I'm at work. And no Best Buy around here have any in stock to exchange it with.

WHY? I want to use this new thing not just have it be a paperweight =/.
[Moto 360] kpjimmy:
Try a different cord to plug into the charger. Use another wireless charger maybe? I have the Nexus 4 orb and works fine. I find using it at work when I mess with the watch A LOT or have used navi for a trip.
[Moto 360] chrissard:
Woke up this morning and my charge (week old) 360 will not turn on. I can feel vibrate when I touch the screen. I see a back lighting when I touch the screen.

Pressing and holding the stem for about 20 to 30 sec turned it off. Another press turned it on and it is now working!
[Moto 360] spmc:
Yes, terrible time getting it past 8% no matter what I tried. Then swapped out the Motorola power adapter for the Apple 10W adapter. 1 hour later the phone is at 97% and fixed. The watch is now updating its software / firmware after pairing with my Note 3. Perfect!
[Moto 360] jay_ntwr:
Got my third 360 today and paired it with a different phone just to be safe and this one updated fine. I did the reset as soon as I got it, let it charge for until it was at 87% and did the update. All worked fine and I paired it with my m7 afterward and seems to work fine. Maybe the first two were just duds, maybe it was something goofy on my m7 that did it though I did check the g.co/wearcheck and it seemed to be ok on both phones. Either way, I finally have a working (for now) watch. I do like it but what a hassle this has been.
[Moto 360] zen kun:
i tried a lot of things but i cant factory reset my device :(

it says "shuting down" and then nothing happens. and i have a strange behavior, when i charge my 360, sometimes (show the circle with the battery showing that its charging) but almost every time the watch shuts downs , i tried charging 24 hours with the device off and i can only get 66% at battery no more, i want do a factory reset but i can't :(
[Moto 360] TheSopranos16:
From reading this thread, it sounds like most of you are having issues with a process draining battery faster than charging (thus the need for a reset to correct). For me, I can't get the watch to charge, even with the power off. Any suggestions? With power on, it shows the charging screen but my qi charger light isn't on and power just declines. With power off, nothing happens at all. It was working fine prior to today.

UPDATE: Last night is started to charge intermittently, enough to get me to 100 percent by morning. Even though its working better now, I'm still concerned. The only difference is I did get the watch wet before this stated happening. It was a bit dirty so I literally washed it with water in the sink. This is completely within the IP67 spec and shouldn't be an issue. But, since the problem slowly started happening and then slowly went away, it feels like an issue that water creeping in and then evaporating could explain.

I might just soak it in a bowl of water for an hour and see how it goes. If that is indeed the problem, I want to find out now while I can still exchange it to Best Buy.
[Moto 360] SCHMANKii:
Okay, so I read through those posts and most of you guys seem to have the charging problem because of the 4.4W2 update.

I managed to have my watch charged the first time (it arrived in the morning, I went to university and came home about six hours later to a nearly fully charged watch and could install the update). Since then it went down normally to 1% and then I wanted to charge it. It took about an hour to charge until 10% or something and this can't be normal. As I knew about some charging issues of the watch I reset it. I thought this would fix the problem as the newest update is installed and everything is clean but it still won't charge properly. It still literally takes hours for it to charge. Now I let it boot up (after a reset) until the 'Select language' option and set it on the charger where it will be for the next 6-7 hours while I'm sleeping.

Has anybody experienced the same problem and has a solution for this?
[Moto 360] JETacoustic:
I bought my watch today. Out of excitement I paired my phone with it before I charged it. When the watch went dead I can't get it turn on or charge. What should I do? Return it?
[Moto 360] Don Dumbuška:
Hm, there is something wrong with my Moto360 as well.

This morning I picked it up from the cradle, it was charged at 100%, around 15 minutes later it just died and now can't get it to power on (tried holding the power button for over 30s).

I returned it to the cradle, the light on the cradle was on but couldn't get the watch to boot. Now I have removed the watch and I can only feel it is hot, can't turn it on.

Anyone else with this problem?
[Moto 360] Treyu:
[MENTION=783395]Don Dumbuška[/MENTION]

I have the exact same problem.

In dire need of help!!!
[Moto 360] Don Dumbuška:
Treyu, I managed to get the watch to work and is fine for the last day (fingers crossed), these are the steps I did:

1. Deleted all Moto360 apps and watchfaces I had installed from my phone (besides Android Wear)

2. Placed the watch on the charger, after a few hours it switched on

3. Quickly did a reset on the watch (before it died again, usually it worked for like 15 seconds)

4. Deleted Android Wear and restarted the phone

5. Setup as a new device, so far hadn't installed anything on it to check how it will work
[Moto 360] Dezzorex:
Im having the same issue as you. I managed to charge it to 97% the first time, then I updated it, and now it won't charge. It first kept discharging in the dock, and then it turned itself off finally. The light on the charger is not lighting up either. I had mine imported from the US, to Norway so this isn't making it any easier...
[Moto 360] Treyu:
So, I got mine working again. It was stuck at something I believe and worked in the background and discharged from 93% in about 2h. After I waited I sat it on the cradle and it showed low battery and started loading.

It seems sometimes patience is a good advice.
[Moto 360] mumbhai55:
So it seems like my Moto been dead for last 2 days.

2 days ago, I had message on Moto saying "connect has stopped working" and gave me 2 options "Wait" or "Ok". I couldn't tap on neither, seemed like touch was unresponsive. So I hard rebooted and it rebooted fine. Battery was low, so I put it on to charge and went to work. I came back after 10 or so hours and it's been like that ever since. I can't turn it on. I've left it on charging whole night as well and don't even know if it's charging or not. I do see white light at the bottom of cradle., but no activity on watch itself.

Any suggestion?
[Moto 360] impala454:
I just bought a brand new one at Best Buy and haven't seen it power on yet. The charger lights up like it's charging, but it won't boot. A friend who has the 360 says it ships dead, anyone else have the same experience? My Best Buy had plenty in stock so I could easily exchange it, but I don't want to waste my time if I'm supposed to just let it charge before initially booting it. It's been charging for 30+ minutes and still won't boot (or show anything on the screen). The back is getting warm though as if it's doing something.

Now that I look again, the whole watch is getting warm.
[Moto 360] impala454:
Update, just exchanged it for another one and that one wouldn't boot out of the box either. I just set it on the charger and guess I'll see if it charges enough to actually boot. This is disappointing.
[Moto 360] Steve-x:
Mine was dead out of the box too. Leaving it on the charger for a while finally brought it to life.
[Moto 360] impala454:
Final update, my original one sat on the charger for four hours and never came to life. Exchanged it at Best Buy and the new one was also dead out of the box, but came to life after about thirty minutes on the charger. Kinda poor product testing if you ask me, but yay it works!
[Moto 360] chololazo:
Hi, have you found a fix for this? I have the same exact problem. Thanks
[Moto 360] psycho_vox:
I made the 5.1 update and it worked fine for a few days. But this morning I found it dead. There is no sign of booting up, is on the charger for about 40-50 minutes. The screen is black, there is no vibration on touch or button press. I tried to hold the power button for 30 seconds, no sign of life.

The led from the cradle is lighting when I put the watch on it, so is charging.
[Moto 360] IINexusII:
Same thing happend to me.

watch was charging fine last night. woke up and it was dead. put it on the charger at work and it was stuck on the battery icon. waited an hour then attempted to start and it fired up, but battery was charging very very slow almost not going up.

eventually managed to factory reset it but ill be send it for repair. feels like either the wireless charging coil in the watch has failed or the battery itself has had its day, which is suprisingly very early
[Moto 360] zerosum0:
They should be shipped at 60%.Thats what most things are as it's the optimum amount of power for a battery (lion)
[Moto 360] muiriddin:
Mine had almost no charge out of the box... This might mean that it had been sitting on the shelf for a while...
[Moto 360] Frippan:
My also died a couple a days ago during the night while I was charging it, pretty strange. Anyone got any solution?
[Moto 360] cables2590:
Mine just died today... It wasn't charging right the past few days and then today when I took it off the charger it was dead...
[Moto 360] MalinoisK9:
Mine just did this last night. I bought it at Best Buy about 10 days ago so can still return or exchange it. Can you charge the Moto360 on a standard QI pad?
[Moto 360] eyecon82:
I kept getting android wear services stopped working and now my watch won't turn on at all.

When I place it in the charging cradle, there's a battery sign with a lightning bolt.

I've tried pressing and holding the power button, etc. Still not working

---------- Post added at 02:42 AM ---------- Previous post was at 02:39 AM ----------

This is the same exact issue I am having
[Moto 360] moto360user.in:
Keeps updating and does not charge the watch beyond 3-4%

I dont know, what to do? I believe the 6.0.1 update may have ruined my watch and has made it unusable.

It keeps 'updating' and does not go further than that.

The battery levels also do not increase and now the watch has been on charge for more than 24 hours.

Anybody here can help please?

---------- Post added at 04:20 PM ---------- Previous post was at 04:17 PM ----------

I don't know, what has happened to my watch.

Is it the new update or what?

I had not used it for 2 days, and in the meantime I updated to the latest Android Wear (6.0.1), and now, the watch is not charging beyond 4-5% and it shows as 'updating' something, that I don't understand what?

It just has not stopped, even after being on charge for more than 24 hours.

My watch is not unusable... completely.

Anybody here can help please?
[Moto 360] ajiq140:
I'm having the same problem, my watch turned off while using it and would not pass further than the 4 color dots swirling around my watch face. Managed to charge it and tried to factory reset but it doesn't give me the chance to do so, it only shows the option of normal strat up, no factory reset option. Any ideas as to what to do?
[Moto 360] funkpod:
OKAY.

I have this problem, I CANNOT charge my one watch.

It stopped charging, I thought it was a faulty dock. It's not... my black Moto 360 won't charge consistently.

I put a new battery in it, and it still won't charge.

I took the screen off of the black one and put it on my silver moto 360 (which had a bad screen). That one basically works now.

However, I can't seem to get the new battery in the black moto 360 to charge.

I don't get it.

I have restarted it multiple times, and it won't charge...

Any ideas? I just want a working moto 360 until the new watches hit this fall. Hopefully the Pixel watch is everything i've waited for. The Samsung Galaxy watch has potential if it's on Wear OS. WE SHALL SEE...

PS- curiously, the watch recognizes when it's on the dock. The screen orientation will change. I am able to see it w/ the screen on because I can charge the battery by putting it in the silver moto 360... (SUCH A PAIN, but i'm kind of an expert in opening it up and removing the battery now. ) BUT, yeah, the watch recognizes that it's on a charger, it just doesn't charge... (could it be the brand of battery? but it works w/ my other watch...)