yashsingh1/xdaforums huggingface dataset:
[G3 Accessories] WinDroidGuy:
Updated OP with image of email

Sent from my VZW G3
[G3 Accessories] PedroDaGr8:
You can get confirmation either by emailing them or by Live Chat. I didn't see a new email from LG in my gmail so I contacted Live Chat. Live Chat appears to be much faster. During Live chat, they will say they need to check with management. But I received an email within 15 min.

After receiving the email from Live Chat, I found the other email in my promotions folder. Whoops! The text was the same as WinDroid's email.

I have attached the form that was attached to the email.
[G3 Accessories] inkdup102586:
They sent me an email but didn't attach the stupid attachment
[G3 Accessories] TKG26:
Any love for early Canadian adoptors? Eh?
[G3 Accessories] PedroDaGr8:
See my post above yours. It has the attachment included.
[G3 Accessories] inkdup102586:
I know. I used it. Thanks
[G3 Accessories] ez4nick:
I purchased before the promo period, emailed the requested info and they replied with this:

We have received your request and before we can start the validation process, please also provide us with the proof of purchase – a scan or photo of the IMEI number (MEID-HEX for Sprint customers) shown on the packaging. This can also be found on the back of the phone under the removable battery. We also ask if you can attach the pictures directly to the email rather than send us a link to your Google Drive (for your receipt and IMEI number please).

In my original email I did send a link to google drive for the receipt however I made sure it was public. But what I'm wondering is do they want a photo of the imei on the box or device, or it doesn't matter. To me it's not clear. Any thoughts ?
[G3 Accessories] iazybandit:
It says "a scan or photo of the IMEI number (MEID-HEX for Sprint customers) shown on the packaging". That would mean the box that the phone came in.

Only problem for some is that they throw the box away. On my AT&T receipt, it shows the IMEI number. On my Verizon receipt, it does not. So I think in this case, the phone would suffice.
[G3 Accessories] WinDroidGuy:
It says box or back of device...

Look at where is says or back of device

Sent from my VZW G3
[G3 Accessories] Kameirus:
How long did it take to get a response from them ..I sent them a email yesterday and no response so far

sent from my LG G3 D850
[G3 Accessories] jhong1226:
Anyone received their battery and charger? How long did it took?
[G3 Accessories] WinDroidGuy:
It says 6-8 weeks...

Sent from my VZW G3
[G3 Accessories] PedroDaGr8:
Try live chat, they should be able to help you quicker. I received an email within 15min from talking with live chat.
[G3 Accessories] theredspecial:
Did anyone who submitted get IDs to use the tracker here http://www.lgg3promo.smsrebates.com/LGG3Promo/RebateTracking.aspx ?
[G3 Accessories] WinDroidGuy:
Mine says received & pending :)

Sent from my VZW G3
[G3 Accessories] pimfram:
Thanks for your purchase! As of today, your rebate status is: Approved.

Since other people are getting them from LG after contacting, I don't feel quite so bad about gaming the system a bit.
[G3 Accessories] mustang2012:
Damn... What about here in down under?? Might contact LG in Australia and ask they also should do the same promotion lol
[G3 Accessories] insang-droid:
can someone attach the "LG G3 Battery Promo – Previous Purchaser" form? I didn't get it in my email.
[G3 Accessories] jtemple42000:
Check out post #27 2 pages back.
[G3 Accessories] theredspecial:
Did you get an email or just check the status? When I go to check the status I get an error page.
[G3 Accessories] iazybandit:
Ah, my bad

---------- Post added at 02:54 PM ---------- Previous post was at 02:53 PM ----------

I tried live chat and the stupid rep never responded to me and disconnected me.
[G3 Accessories] pimfram:
No email, I just happened to check it.
[G3 Accessories] theredspecial:
So checking works for you right now? I get a runtime error and the phone support can't help me.
[G3 Accessories] theredspecial:
Thanks, I guess that means it's not a universal problem.

I get "Server Error in '/' Application.

Object reference not set to an instance of an object." and a bunch of code.
[G3 Accessories] PedroDaGr8:
Do they send you a rebate ID after you send in the forms and images?
[G3 Accessories] theredspecial:
Yes.
[G3 Accessories] Wooba99:
I have a T-Mobile phone that I'm using in Canada. I don't have a receipt but I do have a US address I can get the stuff sent to. Would someone be able to send me a copy of their receipt (with your private info blocked out) so I can create one?
[G3 Accessories] WinDroidGuy:
No, that's fraud...
[G3 Accessories] theredspecial:
Well they told me to just submit mine by email again. These CSRs are terrible.
[G3 Accessories] WinDroidGuy:
I got my confirmation email, said it should ship soon [emoji4]

Sent from my VZW G3
[G3 Accessories] pimfram:
Got my email early this morning too.
[G3 Accessories] WinDroidGuy:
At least we know they don't check for fraud...
[G3 Accessories] pimfram:
Considering they're seemingly letting a lot of early adopters in if they inquire about the promotion, I don't bad about it. I've done much, much worse.
[G3 Accessories] WinDroidGuy:
That's fine you've done worse, you could have still done it through the correct channels...

Sent from my VZW G3
[G3 Accessories] pimfram:
Unless you have a time machine I can borrow, I'm not sure there's much to do about that, dad.
[G3 Accessories] WinDroidGuy:
It's OK son, we all make mistakes and learn from them :)

Sent from my VZW G3
[G3 Accessories] inkdup102586:
How long does it usually take for them to respond. I've had to resubmit twice. Haven't heard anything back yet.
[G3 Accessories] WinDroidGuy:
It was 24hrs for me
[G3 Accessories] theredspecial:
Their CS is so hit and miss, it's amazing. I resubmitted about 12 hours ago, I'll post when/if I get a confirmation.
[G3 Accessories] inkdup102586:
My screen shot of my hex wasn't good enough. I had to take a picture of the back of the phone. Used my old ass work phone. Has like a 2mp camera
[G3 Accessories] TKG26:
I bought mine Aug 3rd during the Canadian release date... I went ahead and emailed that Previous Purchaser address and got the following back... My original email disclosed i was in Canada and on Rogers... So either they didn't read it or they don't care :) Crossing fingers i get a positive response to what i sent them back.
[G3 Accessories] NewMan4Life2010:
Is the rebate checking site working for others.
[G3 Accessories] WinDroidGuy:
Worked for me :)

Sent from my VZW G3
[G3 Accessories] Richieboy67:
I bought mine a couple days ago and sent the email yesterday. It said I would be notified within 5 days. I hope they ship fast.

To bad there are no headphones though. Most of the world for an extra battery and headphones included.
[G3 Accessories] rickriego:
free battery and charger for all carrier g3 owners now to sept22!

just read this online..

http://www.cnet.com/news/lg-g3-buyers-to-get-extra-battery-through-sept-22/
[G3 Accessories] insang-droid:
just sent my documents in.. lets see if they respond.
[G3 Accessories] theredspecial:
It didn't work for me since Friday, so they had me submit another claim via email.
[G3 Accessories] theredspecial:
Just got the confirmation email that they are reviewing it and will let me know in 3-5 days. 24 hours on the dot after I sent the form via email.
[G3 Accessories] iazybandit:
As a reminder, they state 3-5 BUSINESS DAYS. This does not include weekends.
[G3 Accessories] inkdup102586:
Thank you for contacting us about the Free LG G3 Battery and Battery Charging Cradle Promotion.

We have received your request and are currently working on processing it in the order it was received. Even though your purchase date is out of the promotion period, we will be happy to review and let you know of the submission status in the next 3-5 business days.

Thats what I just got.
[G3 Accessories] NewMan4Life2010:
I had to submit again to and I also got in on the $50 LG G3 rebate card to.
[G3 Accessories] esimon311:
What rebate card? What did I miss?

_________________

IT'S OVER 9000!!
[G3 Accessories] ElBeaner:
Submd via link and emailed them as well. Hoping one of them goes through.
[G3 Accessories] theredspecial:
+1, elaborate on this rebate please.
[G3 Accessories] NewMan4Life2010:
Its only to the first 300 people.
[G3 Accessories] ElBeaner:
The Best Buy one that was an error lol

I got that too on launch day. LG G3 was never supposed to be part of the promo they had for a $50 GC, I ended up walking out the door paying only $49 for my LG G3 because they couldn't get the gift card to work and just gave me $50 off.

EDIT - just saw your post above.
[G3 Accessories] WinDroidGuy:
Certain regions, you needed to trade in a device & purchase accessories in same transaction.

http://www.lgnerebateoffer.com

Sent from my VZW G3
[G3 Accessories] xxflyingarmbarxx:
I got my G3 by trading with one of the guys i work with, he's going to bring me the original receipt so i can upload it, i just wanna know if im going to have issues inputting my own information when i submit it to try and get the promotion deal.
[G3 Accessories] PedroDaGr8:
Got my approval notice this morning.
[G3 Accessories] Richieboy67:
I don't think so.
[G3 Accessories] inkdup102586:
How long did it take?
[G3 Accessories] WinDroidGuy:
Took a couple days :)

Sent from my VZW G3
[G3 Accessories] PedroDaGr8:
I sent in my info over the weekend.

Received email saying they were evaluating the info on Monday.

Received the email with the submission ID for tracking today.
[G3 Accessories] Richieboy67:
I think I may have messed up. I just sent a picture of the box with the info showing. Was I supposed to show the receipt?
[G3 Accessories] PedroDaGr8:
You were supposed to send both!
[G3 Accessories] Richieboy67:
I should know better than to do stuff like that when I am half sleeping!

I just replied to the original email from LG and attached both images, the receipt and the box with the info. Hopefully this will do it.:cowboy:
[G3 Accessories] TKG26:
got reply today

Hopefully it happens.. :) Only thing that could hold this up is the Canadian address :)
[G3 Accessories] gashadow:
I received an email from LG which makes me think they have approved it. But I will only believe it when someone actually receives the battery and charger. I don't think that has happened yet. Please correct me if I'm wrong.
[G3 Accessories] crs77:
Approved

Woo hoo! Approved! I photo shopped, and I don't feel bad about it. An LG customer service dude was rude and told me they won't make any exception even if I purchased a day before the promo started.

View attachment 2941762
[G3 Accessories] ElBeaner:
hey emailed back asking for a pic of the box - I sent them the spreadsheet and a copy of my AT&T contract(couldn't find the receipt)

Got to wait until I get home to send the pic.
[G3 Accessories] Illrigger:
Got my spreadsheet from them today, and send off the scanned docs tonight. Fingers crossed!
[G3 Accessories] Richieboy67:
I'm still waiting.. Haven't heard anything. :confused:
[G3 Accessories] PlayYourPosition:
purchased 8/22 - filled out form, emailed them after saying I purchased prior to promo release.

After 5 emails back and forth, to which I had to include a scanned copy of my receipt (as opposed to a photo I took) I finally received this email this morning (at 4:44am EST)

Dear XXXX,

Thank you for submitting your request for the Free LG G3 Battery and Battery Charging Cradle Promotion. Unfortunately, we are unable to process your redemption for the following reason(s):

No date on proof of purchase receipt

Purchase was not made during the promotional period

Your Submission ID is XXXX.

If you have any questions regarding this email please contact us at lgg3promo@smsrebates.com or 1-800-793-8896

All the best,

LG Electronics, Inc.
[G3 Accessories] Richieboy67:
I got approved today. Waiting for a tracking number.
[G3 Accessories] WinDroidGuy:
Just realized over 7k views & only 2 thanks...sweet!

Sent from my VZW G3
[G3 Accessories] inkdup102586:
I have yet to get a response since the last one monday saying my case is being reviewed
[G3 Accessories] jhong1226:
Anyone in here have actually received the battery and cradle yet?
[G3 Accessories] WinDroidGuy:
No, the offer states 6-8 weeks...it's been less since I posted the offer
[G3 Accessories] welshandy2322:
Anyone know if people in uk will get this offer
[G3 Accessories] TKG26:
Got the reject letter today :). Oh well I knew they would eventually notice my Canadian address
[G3 Accessories] O29C:
[MENTION=1178378]TKG26[/MENTION] Just a bit curious, if you don't mind sharing, what did they say in the reject letter?
[G3 Accessories] TKG26:
I got the following email
[G3 Accessories] jtemple42000:
I submitted my request for the rebate this past Sunday. I just received my email confirming that my rebate had been approved. It took almost a week.
[G3 Accessories] Angus66:
I have a question for those that have had their free battery/charger offer accepted:

On the offer form it states "Please upload your receipt and IMEI-HEX picture in one file" - what does this mean? Do I need to take a picture of both the box and the receipt together and send them that?

Also, I purchased (2) phones - one for myself and one for my wife - do I need to complete two separate promotion forms?

Any help is appreciated! :cool:
[G3 Accessories] digitaldroid:
Thanks for this

Thank you for posting this, G3 is my first LG phone 4 days now with it then saw this awesome post about the free battery
[G3 Accessories] jtemple42000:
I also submitted 2 phones for the rebate. I put everything in one pdf and email one document with both receipts and the picture of the end of the boxes.
[G3 Accessories] cat_patrol:
It is probably a good idea to register if you guys haven't. I could see them pulling a fast one in that the device is not registered.. Can't hurt! I tried to go for the $50 rebate but it says you have to be with Sprint 45 days and I'm a New cust :( I applied Anyway so we shall see

---------- Post added at 07:00 AM ---------- Previous post was at 07:00 AM ----------

https://m.lg.com/us/support/mylg/product-registration
[G3 Accessories] killabee44:
Did you have any issues getting your request approved? I am having the same issue. If you got it approved, how did you put down the info? How did you explain the change in name, mailing and email address?

Thanks.
[G3 Accessories] bhaskar1590:
will it work with tmobile g3

hi,

Thank you very much for posting this here.

i submitted my details and got approved.

but will this wireless charging cradle work with my lg g3 from tmobile??
[G3 Accessories] Richieboy67:
Yes
[G3 Accessories] WinDroidGuy:
It's not a wireless charging cradle...it's a battery charging cradle.
[G3 Accessories] Wilsonium:
I emailed them a photo from the side of the box with all the serial/IMEI numbers along with a PDF of my purchase receipt and it was accepted. I initially sent mine in without the pic of the IMEI barcodes and they quickly wrote back asking for it again. I'm also an early adopter and they are "processing" my request still.
[G3 Accessories] bhaskar1590:
Oh!I thought it was wireless charger.did anyone recieve it yet??

can someone post some pics of it or has a link to it??
[G3 Accessories] PlayYourPosition:
What I don't understand is why I was not approved and it seems like other users here also don't meet the requirements of the purchase date yet still are being approved.

Who else doesn't meet the requirements (purchased before), uploaded all the documents, emailed stating they purchased prior to promotion date, and has been approved?

Am I wrong to think there is a bit of disparity going on with this? Feels like some get it some don't, Why is that?
[G3 Accessories] theredspecial:
For what it's worth, I added the pic of my box to the bottom of my receipt and they denied it because the "proof of purchase had been altered." I'm sure YMMV and I just had some idiot looking at mine. I submitted that one incorrectly anyway, because I chose 9/8 even though my purchase was a few weeks earlier.

I received two different IDs for my emailed form, so we'll see what happens.

---------- Post added at 09:28 AM ---------- Previous post was at 09:27 AM ----------

There is a huge amount of disparity. This promo isn't even done by LG, it's contracted to another company I'm sure. If you've ever submitted a rebate before you'd know how much of a crapshoot it is. My advice would be to email the form in again and explain what happened in the email.
[G3 Accessories] iazybandit:
Submitted two forms. One form had my Verizon phones for me and my wife (1 receipt, a scan of each box) and another form for AT&T (1 receipt and camera picture of box). I just checked today and both are APPROVED. I didn't get email stating it was approved and to look out for shipping confirmation or anything.
[G3 Accessories] Kameirus:
How did you check to see if they were approved
[G3 Accessories] ywjkid:
http://www.lgg3promo.smsrebates.com/LGG3Promo/RebateTracking.aspx
[G3 Accessories] Kameirus:
Cool thanks

I'm still waiting for the rebate id
[G3 Accessories] pimfram:
The site showed mine as approved a day or three before I got an email saying it was approved.
[G3 Accessories] southern87:
Purchased my g3 July 28th so we will see. Sent in the rebate form today with the 2 proofs of purchase
[G3 Accessories] theredspecial:
My status now shows as approved, I'm pleasantly surprised.
[G3 Accessories] PedroDaGr8:
Mine changed to approved today as well.
[G3 Accessories] julz05:
purchased mine on July 11th and rebate status is approved.
[G3 Accessories] inkdup102586:
Mine was approved... TWICE!
[G3 Accessories] Kameirus:
Got my approval this morning

Windroidguy i just thanked all your posts in this thread

And thank you for bringing this to our attention
[G3 Accessories] insang-droid:
I just got approval letter as well and told me to look for shipping notice.
[G3 Accessories] bananachunks:
Bought mine August 12 (less than 30 days prior to promotion). Was denied. I replied to the denial with light snark, and got a "fill out the form, send receipt and box images, and we'll review" - denied again.
[G3 Accessories] sebastianraven:
I took my original receipt that was e-mailed and just exported it to word, made the changes and created a PDF. TaDa.
[G3 Accessories] bananachunks:
I was going to photoshop the pic of the receipt (I never got the email reciept, or that would have happened), and then I remembered that I'd just registered the phone with LG less than a week prior - would have rather been honest and "within 30 days" than have them match it up to registration.

Glad to see a few people getting to take part in the promo even though their purchase was outside of the promo period!
[G3 Accessories] lexluthor:
Approved as well!
[G3 Accessories] MythicBlue:
I bought mine on July 18th and my status shows approved...:)
[G3 Accessories] GTiceman:
I just sent an email and attached the documentation. We shall see.
[G3 Accessories] Wickidmasshole:
I bought mine July 17 and got approved. That's messed up some people are getting declined. Persistence pays off though, i would keep bugging them until i was approved.
[G3 Accessories] anigwei2:
Hi!!

I've purchased the LG G3 in NY (B&H) on the beginning of september. But I'm from Catalonia (SPAIN) and it would be great to get this offer, since it's only of US Residents. BUT my mobile is bought on america and I've a valid receipt from B&H ;)

So, anyone of you would:

Good Samaritan:

* Let me enter the promotion by entering your home address. Then the good samaritan resends it to me (Spain) and I cover all sending charges via paypal or whatever

Not Good Samaritan:

* I enter the promotion by entering your home address, and you get the promotion kit. And you send me whatever you want (5$? 10$? Via paypal).

Thanks!!
[G3 Accessories] PlayYourPosition:
Seems like we are continuing to trade emails as I've questioned the disparity between eligibility, I received this email today

They sent me an excel document which I am filling out again and I'm providing 2 pictures, one of my receipt, and one of my box with the MEID-HEX
[G3 Accessories] ElBeaner:
I got a denial email. I'm going to give them a call
[G3 Accessories] tehdoughnut:
Awesome! Got my approval email for my release day purchased G3.
[G3 Accessories] cbb77:
Huge thanks to this thread :good:. Just got approval for mine. Purchased Aug 8th. Emailed them and they approved. :good:
[G3 Accessories] southern87:
Got the reply from my reply of sending pic of the box and the receipt with the form. July 28th and my order was online with instore pick up from att so it I get denied maybe that is something
[G3 Accessories] jhong1226:
Just got approved, bought mine on 8/30 . waiting for shipment status.??
[G3 Accessories] theredspecial:
Live chat would be a better option, calling is frustrating and useless.
[G3 Accessories] hawkswind1:
Got approved today for my release day purchase through verizon. Thanks for posting this.
[G3 Accessories] BOOMHAUER1123:
Approved today release purchase. Thank you.
[G3 Accessories] 92slammer:
how long after you emailed them did you get a response?
[G3 Accessories] BOOMHAUER1123:
Sent them the info on Sept. 19th so 6 days. I'm waiting to hear from someone that has had it delivered.

Sent from my LG-D850
[G3 Accessories] Brownstone:
Oh well, I suppose it's my own stupid fault for being born in the UK. We never get any of the sweet promos you lucky devils get.

Thanks a bunch LG.

BS...
[G3 Accessories] WinDroidGuy:
murica lol
[G3 Accessories] ElBeaner:
Called them after denial email, got approved resent my info and got a confirmation email now.
[G3 Accessories] wekurtz74:
Does anyone have a comment on what the accept as a receipt? I am pretty sure that I misplaced the packing slip stuff from my Verizon shipment. I have the email order confirmation and email shipping confirmation. Thanks in advance
[G3 Accessories] playboy00786:
You can actually get a copy of your receipt online on the Verizon website... Somewhere in the my Verizon page... I did the same thing and that's where I found mine
[G3 Accessories] wekurtz74:
I'll give it a try. I looked before and got a bunch of information on orders, such as my request for a new SIM card, but this is missing. Don't get it. Oh well.
[G3 Accessories] WinDroidGuy:
In my Verizon account

Right when you login left column says my documents and receipts :)

Sent from my VZW G3
[G3 Accessories] wekurtz74:
Yeah...documents and receipts. For me, it is not there. Other stuff, before and after is, but not this.
[G3 Accessories] montclair:
Bought on 8/27. Just received my approval and waiting for shipping update.
[G3 Accessories] sweets55:
I'm still waiting for my approval. Think I sent in my info 4 days ago. Not sure how long it takes.

WinDroidGuy - Thanks!
[G3 Accessories] southern87:
Says 3 to 5 business days. That's for each reply too.
[G3 Accessories] Rodeojones:
Just wanted to add yet another confirmation here. Bought my G3 on September 5th and after sending LG the info early last week I received my confirmation email this morning. It says 4-6 weeks for shipping, but hopefully it comes sooner. A month from tomorrow the wife, kids, and I are vacationing in Disney and the extra battery will come in handy.
[G3 Accessories] Illrigger:
Got my acceptance letter as well. Bought on T-Mobile launch day. Just waiting on my shipping info.
[G3 Accessories] drancid:
I bought mine on Sprint launch day too. Can I get that free battery and cradle also? Did you apply by E-mail?
[G3 Accessories] WinDroidGuy:
Did you read ANY of the thread?

Sent from my VZW G3
[G3 Accessories] Angus66:
I checked the status of my (2) G3 submissions late yesterday & they have both been approved. :D
[G3 Accessories] southern87:
FYI per lg website promotion period now is Sept 8 to October 6 now. All submissions have to be sent by Oct 20th as well.
[G3 Accessories] ANDROID 3G:
Thanks for the heads up.
[G3 Accessories] southern87:
Also those who haven't heard anything past the 5 business days or was denied. Try calling this number. From their twitter and ignore the idiots reply about 24 hrs
[G3 Accessories] Richieboy67:
So you really need 3 batteries so badly you have to basically steal one?