yashsingh1/xdaforums huggingface dataset:
[Moto 360] jlczl:
Ordered 9/19 with expected delivery date of 9/25. It hadn't shipped by 9/24 so I called and cancelled it so I could just buy it locally. As of this morning my bank had not been credited for the order so I called this afternoon. They apologized and stated my bank should be credited within 5 days and that a special note had been added to my order to make sure. I got home this evening and it had been delivered.
[Moto 360] tacosrdelicioso:
Disclaimer: former employee of FedEx.

This happens because **** is in big shipping crates at the airport terminals. There's barely enough time to get through everything that needs to be delivered each day let alone get ahead of time. It sucks that it works out that way getting early but that's the way it is

However at a FedEx ground or home delivery exclusive terminal, they'll get through all the trailers they have on hand each day
[Moto 360] nonmindo:
My 360 arrived today, silver w/light brown leather strap
[Moto 360] Sfkn2:
All the ones that have been shipped (previously showing arrival dates of 10/6) are silver?
[Moto 360] knoxploration:
Thanks, but I don't believe for one second that's it.

My town is not huge: The FedEx facility we're talking about here is only 2,300 square meters, with loading space for a grand total of nine trucks. They're small enough that on Sunday they had precisely one flight, and on Saturday they had just two.

My package came in by truck anyway -- there is no possible flight it could've come in on, because of those three flights two departed hours before my package was last scanned at FedEx's hub in Memphis, and the third flight arrived in my town hours after the package had first been scanned in as here.

And I should note that 47 hours after my package was scanned as arriving at the local sort facility, it still hasn't been scanned again. It hasn't been scanned because it isn't being worked -- do you seriously expect me to believe that FedEx leaves crates sitting for multiple days before it unloads them? Not a chance, nobody would ever receiving anything on time if they did.

Memphis -- a far, far bigger and busier center -- turned the package around in eight hours. Fort Worth turned it around in 2.5 hours. My local, tiny facility has had almost six times longer than either of them.

It will be here tomorrow, I'm sure. It was delayed intentionally because FedEx staff saw delivery wasn't promised until tomorrow and just left it sitting, I'm equally sure. (Why do today what you can put off until tomorrow?)

Whether it's laziness or corporate policy I can't say, but this happens almost every time I get a FedEx delivery.

By contrast, UPS -- who unlike FedEx have multiple sort facilities in my town, the nearest of which is almost 16,000 square meters (seven times bigger than the sole FedEx facility) and has space for ~50-100 trucks to load or offload simultaneously -- regularly deliver my packages as much as three or four days early. (I tried to count how many spaces they had from the satellite view, but kept losing count in the 40s and not even halfway around the building, which alone is enough to tell you how much bigger they are.)

UPS, in my experience, is the polar opposite of FedEx: Fast, efficient, friendly and helpful. FedEx are comparitively downright awful.
[Moto 360] Jeshter2000:
Ok so someone ordered it for me, now it is out on delivery. It needs to be sended to the Netherlands. Anyone knows a good cheap way of sending it to my place? I looked somethings up but it all came down to $100,- which I think is insane....

Martin
[Moto 360] Azoss:
I guess so Mine was

Sent from my HTC One_M8
[Moto 360] upyouratrix:
I feel your frustration. I actually used to have a better Fedex experience than UPS, but I've had far better luck with UPS than Fedex the past few years. I have had the same experience with my delivery. It scanned into Phoenix (6th largest US city) on Sunday at 10pm and did not get scanned again until 7:47am today! How does a package sit for over a day without even being scanned or moved? I was about to call them this morning to see why my package hasn't said "Out for Delivery". UPS usually has my package on the truck by 5-6am the day it goes out. Looks like Fedex is falling behind the game.
[Moto 360] Johmama:
Mine was black.
[Moto 360] knoxploration:
In my case, it sat for two days, four hours and 43 minutes between being scanned on arrival at the sort facility, and next being scanned. For almost an entire weekend day, an entire business day, and almost 5 hours of the following business day it sat untouched. Yet somehow, miraculously it was "found" again 65 minutes before it went on the truck.

It was "found" because it was never lost. They knew precisely where it was. It could easily have gone on yesterday's truck; they had almost 30 hours between its arrival and yesterday's truck being loaded, after all.

I firmly believe that a conscious decision was made not to skip it yesterday, even though delivering it would have involved no extra cost or work for FedEx.
[Moto 360] Sfkn2:
Thanks, turns out mine is arriving today!

---------- Post added at 11:57 AM ---------- Previous post was at 11:53 AM ----------

Things happen. Smaller terminals have less people, so comparing that with Memphis is not really a good comparison. This type of situations can occur with any company, especially with small packages.
[Moto 360] knoxploration:
Smaller terminals have less people because they have less work. Companies aren't given to hiring more people than are needed for the job, so the work is no harder at a small terminal.

And as I already noted, this doesn't happen to me with UPS. They routinely deliver my packages days early. FedEx almost never does.

---------- Post added at 03:43 PM ---------- Previous post was at 03:00 PM ----------

Well, somebody else's watch has finally arrived.

The freaking IDIOTS at Motorola, after making me wait two full weeks, have sent me the wrong color watch. Looking back at the confirmation email, they also put the wrong color on that, but I missed it because it wasn't referred to as black or silver, but "stone".

I 100% absolutely, definitely ordered the black watch. I had no interest in the silver one. So now, I get to jump through hoops some more to find out how I fix their mistake.

This is freaking unbelievable.

---------- Post added at 04:22 PM ---------- Previous post was at 03:43 PM ----------

OK, I have arranged a return to Motorola, been promised that I will receive a full refund with no restocking fees, and received a prepaid return label by email.

And that, I think, does it for me with this watch. The launch and fulfilment has been a nightmare from start to finish, first with the ridiculously limited supply and Best Buy lying about availability, then with Motorola telling people the device was in stock when it wasn't, and not telling the truth until after credit card details had been provided.

On the plus side, the web chat support person, while excruciatingly slow -- it took close to half an hour to arrange a return, and multiple minutes for responses -- was at least genial and helped. I'll be watching my credit card statement closely and am told it will take 7-10 days after receipt to receive a refund, but I can live with that.

But they wouldn't arrange a simple swap for the correct color. Instead, I'm expected to go to the back of the queue again and place my order from scratch, presumably waiting another 2-3 weeks (and more than a month from when I first placed an order that I was told was actually in stock at the time of the order, through no fault of my own.

And so I won't be ordering again. I'll either wait until the metal strap version I actually wanted is broadly available at retail and I can just walk into a store to get one, or more likely I'll swap to another device.

What a terrible experience this has been from start to finish.
[Moto 360] upyouratrix:
Oh no :( After all your shipping issues for this to happen. As a fellow tech enthusiast, I am truly sorry for you. I saw mine got delivered, but I won't be home for a couple of hours. I hope mine is actually "black", which is what my original order says. I guess I'll have to keep my fingers crossed!
[Moto 360] knoxploration:
Good luck, and thanks for the sympathy. I'll keep my fingers tightly crossed for you!
[Moto 360] upyouratrix:
Well it must have worked because I got the watch I wanted. However, the box was pretty well beat up on one end, so I had my concerns opening the product. I still feel bummed for you man. That's unfair to you, after all the waiting and the shipping issues to get the wrong watch. I got to play with it for a couple of hours after charging before bed. I'm really liking it so far! Today is my first day test run. We'll see how the battery does.
[Moto 360] abpat2203:
Ordered from Best Buy on Sep 29th, 2014. Sent to UPS on Sep 30th, 2014. Estimated delivery date is October 6th, 2014, Standard Shipping. Now I wish I had selected expedited shipping.
[Moto 360] zNiiC:
I ordered mine around 12:30pm Friday. Paid an extra $15 for express shipping and it should be here Tuesday.
[Moto 360] spinedoc:
The $3 I spent for the express shipping was WELL worth not having to wait for some 17 year old with no clue to answer my questions if I called BB and sit there for half an hour while he confirmed that his manager didn't have a clue as well.
[Moto 360] pierrekid:
Called after my initial order, spent 5 minutes on the phone, asked for a change in shipping location, saved money and got it shipped from a closer location. Getting mine Monday morning and didn't have to pay a dime more. You payed for express shipping which, if it's shipping from a further location, has the chance of being delayed regardless of the shipping you paid. I own my own business,. Trust me its never worth paying extra for shipping. Also link me where you spent only $3 on express shipping lol. From my knowledge the cheapest shipping for anything at 1 pound or less is usps for $5 and that's not express.
[Moto 360] SoberGuy:
Good thing expenditures are subjective. Worth every penny to me.

But please, continue to tell us how you're smarter and better.
[Moto 360] turtleman2008:
didn't know that was possible. oh well can't be too mad. :/ guess destiny will just have to hold me until friday
[Moto 360] mattpayne92:
I placed my order at 4:30est on Friday and just called best buy to see if they could change my shipping speed but she said it wouldn't let her change it because it was already packaged and ready to be sent out. So that's good news I guess, I hope it ships out tomorrow.
[Moto 360] pierrekid:
Sure, as long as you tell us how smart you are for spending unnecessary money :).
[Moto 360] SoberGuy:
Like I said, saved me a few days. Well worth every penny.
[Moto 360] pierrekid:
Yes alot of people don't know that big corporations have multiple locations they ship from, so making a simple call to their hq will save you time and money. We have customers that call us all the time asking if it's worth the extra money and we always tell them no. We just ask them where they are located and manually dispatch the item from the closest location instead of it being put automatically through the system. Next time :)
[Moto 360] Omen87:
Ordered from Google Play right as it went live, says "Leaves warehouse by 9/12".
[Moto 360] pierrekid:
Lol I'm guessing you are not getting the point. If you had called them, you would have gotten it even sooner and not paid anything. I guess you like wasting money...
[Moto 360] mobilehavoc:
Ordered around 12:30PM from Best Buy chose Express shipping for $3 but they never charged me the $3. It's coming Monday 9/8. First time I've ordered something to be delivered from Best Buy. Pleased so far
[Moto 360] turtleman2008:
definitely will next time. it's a shame they don't do that off the bat. guess they want you to spend that extra money on faster shipping
[Moto 360] pierrekid:
Nice! I guess best buy is eating the shipping cost because there is no way express from ups or fedex cost $3. Really excited!

---------- Post added at 06:51 PM ---------- Previous post was at 06:49 PM ----------

Exactly, alot of companies make good money off the shipping costs. Hence why if you can, always call and check for different dispatch locations. Don't give them extra money.
[Moto 360] bigjew92:
Got my shipping confirmation today at about 12:45. When I track it, it says next day air. Hopefully it's here tomorrow... If not then it'll be here tuesday for sure. Paid for express shipping.
[Moto 360] spinedoc:
Here is a pic of my order with $3 shipping. "lol". Also pic of shipping because I'm going to anticipate you saying I didn't pay for express.
[Moto 360] pierrekid:
I'm guessing you didn't read my response after. Next time read through "lol"
[Moto 360] spinedoc:
I read thru again and don't see anything but you saying I couldn't have paid $3 for express shipping. I did and posted the proof. "lol"

Trust me, even 5 minutes of my time is worth much more than $3. Kudos to you for saving $3 though, I'm sure every bit helps these days.
[Moto 360] pierrekid:
[quote name="mobilehavoc" post=55307706]Ordered around 12:30PM from Best Buy chose Express shipping for $3 but they never charged me the $3. It's coming Monday 9/8. First time I've ordered something to be delivered from Best Buy. Pleased so far

Nice! I guess best buy is eating the shipping cost because there is no way express from ups or fedex cost $3. Really excited!

[ quote]Exactly, alot of companies make good money off the shipping costs. Hence why if you can, always call and check for different dispatch locations. Don't give them extra money
[Moto 360] spinedoc:
<br />

<br />

Nice! I guess best buy is eating the shipping cost because there is no way express from ups or fedex cost $3. Really excited!<br />

<br />

<br />

---------- Post added at 06:51 PM ---------- Previous post was at 06:49 PM ----------<br />

<br />

</font>[quote name="turtleman2008" post=55307716]definitely will next time. it's a shame they don't do that off the bat. guess they want you to spend that extra money on faster shipping[/QUOTE]<br />

<br />

Exactly, alot of companies make good money off the shipping costs. Hence why if you can, always call and check for different dispatch locations. Don't give them extra money. <br />

<br />

Like I said, read through before responding. I own a business where we ship over 200 products a day. I know shipping and I know you just wasted $3 of your hard earned money. I have plenty of money, but I still don't waste it by giving it away unnecessarily. "Lol"

Ok bro, whatever. How about you research the shipping cost before accusing someone they lied about shipping. Obviously your "experience" shipping 200 products a day failed you, "lol".. Congrats on saving the $3, but as I mentioned my time is much more valuable than a measly $3. That's even if a call would be 5 minutes, which I highly doubt with Best Buy. Make sure and spend that $3 on something valuable. That's even assuming I did waste my money, if express got it to me 1 day earlier then its that much more worth it.
[Moto 360] pierrekid:
Exactly, alot of companies make good money off the shipping costs. Hence why if you can, always call and check for different dispatch locations. Don't give them extra money.

Like I said, read through before responding. I own a business where we ship over 200 products a day. I know shipping and I know you just wasted $3 of your hard earned money. I have plenty of money, but I still don't waste it by giving it away unnecessarily. "Lol"

Ok bro, whatever. How about you research the shipping cost before accusing someone they lied about shipping. Congrats on saving the $3, but as I mentioned my time is much more valuable than a measly $3. That's even if a call would be 5 minutes, which I highly doubt with Best Buy.[/QUOTE].......

Usps.com, ups.com, DHL.com, fedex.com..... Best buy is eating the cost of shipping but still making extra money off of you. I've done my research, maybe you should take a look lol. So you spent $3 instead of calling and getting your watch even sooner than what you eventually paid for it.... yea your logic. Good luck with that lol.
[Moto 360] SilentAce07:
I called yesterday to ensure my order from moto wouldn't be put on hold because of the shipping/billing address difference. The guy said it was no problem and wouldn't be held.

Today, 30 mins before they close, I got an email saying it was held. I stayed on hold the entire 30 minutes. They kept asking for more detail why the addresses were different. I explained the reasoning (2 addresses used due to work location, new career) and they said they had it sent up for review and the people who can okay the order don't work weekends.

Argh. Last time I order from moto directly. Maybe I'll find one in stores.
[Moto 360] spinedoc:
Ok bro, whatever. How about you research the shipping cost before accusing someone they lied about shipping. Congrats on saving the $3, but as I mentioned my time is much more valuable than a measly $3. That's even if a call would be 5 minutes, which I highly doubt with Best Buy.[/QUOTE]

Usps.com, ups.com, DHL.com, fedex.com..... Best buy is eating the cost of shipping but still making extra money off of you. I've done my research, maybe you should take a look lol. So you spent $3 instead of calling and getting your watch even sooner than what you eventually paid for it.... yea your logic. Good luck with that lol.

Nope I spent $3 that I don't care about anyway to get my watch a day earlier. I'd rather not take the chance that your ambiguous advice would have delayed my shipment and also wasted my time wrestling with best buy over the phone. Double win for me.
[Moto 360] pierrekid:
Usps.com, ups.com, DHL.com, fedex.com..... Best buy is eating the cost of shipping but still making extra money off of you. I've done my research, maybe you should take a look lol. So you spent $3 instead of calling and getting your watch even sooner than what you eventually paid for it.... yea your logic. Good luck with that lol.

Nope I spent $3 that I don't care about anyway to get my watch a day. I'd rather not take the chance that your ambiguous advice would have delayed my shipment and also wasted my time wrestling with best buy over the phone.[/QUOTE]

Lol again.... your logic. Good luck with that.
[Moto 360] spinedoc:
Nope I spent $3 that I don't care about anyway to get my watch a day. I'd rather not take the chance that your ambiguous advice would have delayed my shipment and also wasted my time wrestling with best buy over the phone.[/QUOTE]

Lol again.... your logic. Good luck with that.

Not so much logic but common sense, but thanks for the well wishes.
[Moto 360] pierrekid:
Lol again.... your logic. Good luck with that.

Not so much logic but common sense, but thanks for the well wishes.[/QUOTE]

Common sense...Lol once again your logic. A world where you pay for something that you could have gotten for free....yea common sense Lol. Good luck in life with that thinking.

---------- Post added at 09:06 PM ---------- Previous post was at 09:03 PM ----------

Let me rephrase that....that they actually offer to you for free, you want to pay for...because you don't care about your money. Lol please stop into our stores one day, I would love to take that money off your hands since you clearly don't care hah
[Moto 360] spinedoc:
Not so much logic but common sense, but thanks for the well wishes.[/QUOTE]

Common sense...Lol once again your logic. A world where you pay for something that you could have gotten for free....yea common sense Lol. Good luck in life with that thinking.

---------- Post added at 09:06 PM ---------- Previous post was at 09:03 PM ----------

Let me rephrase that....that they actually offer to you for free, you want to pay for...because you don't care about your money. Lol please stop into our stores one day, I would love to take that money off your hands since you clearly don't care hah[/QUOTE]

I don't believe that's the case, my $3 got me the watch 1 or 2 days earlier. Once again if the $3 means so much to you, don't take it out on me because I could care less about that amount of money. Who are you to judge me and tell me first I lied about my shipping cost and then tell me I wasted my money because I'm not as smart as you?
[Moto 360] pierrekid:
Common sense...Lol once again your logic. A world where you pay for something that you could have gotten for free....yea common sense Lol. Good luck in life with that thinking.

---------- Post added at 09:06 PM ---------- Previous post was at 09:03 PM ----------

Let me rephrase that....that they actually offer to you for free, you want to pay for...because you don't care about your money. Lol please stop into our stores one day, I would love to take that money off your hands since you clearly don't care hah[/QUOTE]

I don't believe that's the case, my $3 got me the watch 1 or 2 days earlier. Once again if the $3 means so much to you, don't take it out on me because I could care less about that amount of money.[/QUOTE]

.....which you could have gotten by just asking....instead forking over money in the first place. Clearly this hard for you to understand so I'll stop challenging your "common sense". Have fun with watch lol
[Moto 360] spinedoc:
I don't believe that's the case, my $3 got me the watch 1 or 2 days earlier. Once again if the $3 means so much to you, don't take it out on me because I could care less about that amount of money.[/QUOTE]

.....which you could have gotten by just asking....instead forking over money in the first place. Clearly this hard for you to understand so I'll stop challenging your "common sense". Have fun with watch lol[/QUOTE]

And wasted my time making a phone call on a busy day where my time is worth more than the $3. That's even if your advice was sound. Its really not difficult. If my time was spent making $100 and you minus $3 from it then I still made $97.
[Moto 360] pierrekid:
Lol I run a business from 6am to about 8pm. I have 320 employees and am on the phone for most of the day....yet I found 5 minutes to make a call. Time is money, but a good business man or any person with common sense knows not to spend money foolishly. Again your logic. Have fun with your watch Lol. I'm done trying to explain finances lol
[Moto 360] spinedoc:
Yep, enjoy your $3, I'll enjoy my $97. (Really $100 because I believe my $3 went to good use shortening my shipping time).
[Moto 360] pierrekid:
.....lmao please don't try to compare money we make, because your just going to embarrass yourself
[Moto 360] spinedoc:
Tt
[Moto 360] pierrekid:
Lol indeed I will. If you ever need more money, I'll have a job waiting for you ;).
[Moto 360] spinedoc:
Nah I'm good on money that why I don't sweat $3, but thanks. If you want to continue take this to PMs as id rather not disrupt this thread anymore. You're on ignore so buh bye, enjoy that $3 that you worked so hard for and mean so much to you. Your credibility is you are arguing soooo hard to make it seem like you made a million bucks when in reality you *may* have saved 300 pennies. LOL.
[Moto 360] SilentAce07:
Enough. Get back on topic.
[Moto 360] pierrekid:
No thanks you clearly don't understand finances. No need to continue this education you are clearly failing at. Enjoy your watch :).
[Moto 360] Richieboy67:
As long as your offering jobs I'm in and willing to relocate. :D
[Moto 360] pierrekid:
Haha now this is definently a conversation for pm. Message me your CV and I'll see what I can do :).
[Moto 360] Betterjake:
Update!

Ordered from Best Buy on release date 9/5/2014 and will be receiving the item on 9/9/2014. That's with choosing the standard free shipping option. Probably because it's only going from Kentucky to North Carolina. Anyway im PUMPED!!!
[Moto 360] someotherguy:
Motorola.com Shipping?

I ordered my black from Motorola.com on Friday at 11:06 EST (Before the noon sale, from one of the links that were up before launch). Delivery estimate is 9/9 but it still hasn't shipped, what's everyone else's status if they ordered from Moto? And what time did you order?
[Moto 360] spinedoc:
Out for delivery!!
[Moto 360] Alix8821:
The best AND the worst status an item can have. Haha.... Mines the same. God I hope today goes by fast.