yashsingh1/xdaforums huggingface dataset:
[Moto 360] crr127:
I looked all over south Florida and found the only two literally off the FedEx truck at BestBuy. Bought both. One for me and one for the wife. Like hitting the lottery
[Moto 360] theraker007:
I'm waiting for in-store pickup in Miami, stay away from there!
[Moto 360] Orange_furball:
I ordered at 11:54 and it Stoll hasn't shipped ?
[Moto 360] kid1da:
Has anyone who ordered from Google play received a shipping email? I got my order in right at 12pm, when it went live.
[Moto 360] Betterjake:
Mine has a tracking number but still says Origin Scan at 8:00PM in Louisville,KY since 9/5/2014. Does anyone know if UPS ground packages move during the weekend?
[Moto 360] Alix8821:
In-Store also is set up to match with that particular store's delivery schedule.... Where as home delivery is straight up UPS.

I know this because I asked the 4 stores I called on Friday, hoping I could pick it up somewhere, before going ahead with online order.
[Moto 360] gammite:
ordered direct from moto. have yet to receive a shipping email but i still have a ship date of 9/9
[Moto 360] mawells787:
Ordered from moto FedEx says 9/9/14.
[Moto 360] SilentAce07:
Same.

Starting to doubt it'll ship by then.
[Moto 360] smokestack76:
Nope. Not on weekends. May change either late tonight or in the morning.

Sent via morse code from my front porch light
[Moto 360] 2fastkuztoms:
Ordered silver one from play store at 12:31, havent received any shipping email yet, says leave warehouse 9/12.
[Moto 360] turtleman2008:
ordered ship to store via BB and called today and was able to get a tracking number. shipping from CA to SC be here on Friday :(. thought it was going to be no later than wednesday according to BB site. ordered on 9/5 at 12:14
[Moto 360] Darkne0:
I have 2 black ones on order, one direct from Moto and another from BB ship to store. BB shows it's on its way to the store and Moto has not shipped yet even though the ETA says 9/10 :silly:
[Moto 360] pierrekid:
For those that paid expressed shipping from best buy you wasted your money. Ordered mine with normal shipping on 9/5. Already shipped and expected delivery is 9/8. Always call best buy to see where your item will ship from to determine if it's worth paying express shipping. If not your just wasting money.

---------- Post added at 06:13 PM ---------- Previous post was at 06:11 PM ----------

You should have requested a different shipping location. I got mine from Georgia and I'm in florida. Mine was originally coming from CA as well.
[Moto 360] SoberGuy:
Knowing where they ship from, I saved a few days by sending money.

Way to over generalize.
[Moto 360] TheDragonRoze:
Did you order the silver or black version?
[Moto 360] mk92595:
Black apparently got shipped and silver got delayed

---------- Post added at 09:15 PM ---------- Previous post was at 09:15 PM ----------

I got promised a "gift" for complaining. I recommend you do that same.
[Moto 360] TheDragonRoze:
I ordered the silver version and it's expected to be here by Oct. 7, so I doubt the complaining would be helpful at the moment. If they do take longer than what's expected, I'll do that, thanks!
[Moto 360] nick_2837:
I ordered the Silver moto 360 and just found the tracking number on FedEx's website. It looks like it was picked up today at 1:50pm and has an estimated delivery date of the 25th.

Looks like Motorola is really blowing this though. They still show my order as not shipped and when I chatted with them they said it shipped yesterday which I know is not true from the FedEx site. I still haven't seen any email from Motorola about it even shipping or the tracking numbers even though I had an estimated delivery of the 24th.
[Moto 360] hacku:
Not found. :mad:

---------- Post added at 06:49 PM ---------- Previous post was at 06:47 PM ----------

When did you order yours?
[Moto 360] nick_2837:
I ordered mine the second it showed available on the 16th. I kept refreshing the page until it said "add to cart" instead of "out of stock".
[Moto 360] mk92595:
Update: I checked the FedEx # and it finally shipped. No email from Moto****la
[Moto 360] hacku:
I was doing the same thing, still no tracking number for me.
[Moto 360] r.storm85:
Me too. No tracking number either. Black one also
[Moto 360] mk92595:
Got the email
[Moto 360] hacku:
Did you use the whole 8 digit order number, or did you exclude the zeros in the beginning?
[Moto 360] mk92595:
Whole 8 digits
[Moto 360] hacku:
Damn it! Still not getting anything from FedEx for my order. They'll be getting an ear full from me tomorrow for sure.
[Moto 360] KidJoe:
UGH. Reminds me of when the Moto X came out last year... Moto's order status web site wasn't being updated saying it shipped, and the tracking number until days AFTER people actually RECEIVED their devices.

Signing up for FedEx Delivery manager was how most knew their X was shipping. Its still a great idea. Its free. It notifies you when a shipment is INITIATED to your address (i.e. sender provides FedEx info the package is ready to be picked up). Then you can track via FedEx. See -> http://www.fedex.com/us/delivery/ This will notify you of packages from ANYONE who sends you something via FedEx, so it is nice to have.
[Moto 360] ckyllr:
So, what's this promised "gift" that you are will be getting?

BTW, my Motorola order page finally shows that it has shipped and has FedEx tracking number as well. Unfortunately, it won't be delivered till Sept. 25.

I ordered the silver one for anyone that wanted to know.

That reminds me, there is another thread on here that someone already received their moto 360 silver in "stone" grey leather so it looks like some people already got theirs. So... it looks like we will be getting the new lighter color leather that has purplish hue or something like that. I prefer the darker color grey leather but oh well.
[Moto 360] Jeshter2000:
Mine will be available October 7th...
[Moto 360] mk92595:
I don't know yet. I will find out tomorrow.
[Moto 360] vansmack:
I know this isn't going to make me anybody's friend on this thread, but Moto only gave us an estimate:

es·ti·mate

verb

past tense: estimated; past participle: estimated

ˈestəˌmāt/

roughly calculate or judge the value, number, quantity, or extent of.

Missing by a day, which seems to be the case for most of us who ordered Silver, is really nothing to complain about. The sense of entitlement never ceases to amaze me....
[Moto 360] r.storm85:
Ya really. That's why I'm not too irritated, just anxious to get the watch! ?
[Moto 360] hacku:
Yes, I remember the similar problems with the Moto X last year. I think this might be the last time I order anything from Motorola again. Their customer service just isn't what it should be.

I'm about to get in touch with them again to see what the status of my order is. It should've shipped yesterday, but I still can't find a tracking number.

Thanks for the link also. I just signed up for that to see if that helps.
[Moto 360] mk92595:
That's not what customer support told me on Monday. They told me it will be in my hands on Wednesday and FedEx already picked it up. It was not picked up until yesterday at 3pm EST
[Moto 360] hacku:
Yes, my original estimated delivery date was today. I received a second email from them stating that my watch would be arriving tomorrow. Motorola still can't tell me when my watch will ship, other than "soon".

---------- Post added at 09:59 AM ---------- Previous post was at 09:16 AM ----------

Well, I just got off the phone with one of Motorola's supervisors. For once, I actually spoke with someone who didn't try feeding me any B.S. He told me that my watch hasn't shipped, but it shows that it's ready to ship (which is what I've been hearing since Monday). He is going to try to escalate my case, but he said that since my delivery date is supposed to be tomorrow, it might be too late to do anything at this point. Customer service has no control over shipping.

He told me to contact him back directly tomorrow if I don't at least receive a tracking number. He also emailed me stating they will give me some free accessories for my trouble.

What I'm worried about right now is that if it doesn't get picked up today, I might not get it until next week since the weekend isn't considered "business days".

Time to play the waiting game again.
[Moto 360] KidJoe:
I ran into the same situation when I ordered some accessories for my X last year (the Griffin desktop dock, extra ac adapter and skip+Dots). They told me it shipped, no it didn't, its going out tomorrow, its out of stock, etc. Held up the entire order because just 1 item (desktop dock) was "out of stock" , etc.

When all was said and done, I got my items nearly a SIX WEEKS later, and Moto threw in a in Car BT Speaker Phone thing, Skip+Dots, and S11Flex HD Headset.

It took Punit Soni helping me (sad to see he is now leaving Moto), along with a few other Moto employees on Google+, and they put me in direct contact with the warehouse manager who ultimately took care of me. Moto's main customer service was less than helpful.
[Moto 360] knoxploration:
I'm going to place a bet right now: The gift is "nothing".

Anybody asked Motorola about this yet?
[Moto 360] ChodTheWacko:
Well, I called motorola to check on the "status" of my order.

The guy said it was still due to ship on Oct 7 and there was NO indication of the prior conversation, or hold, of my previous call.

@!(&@@

So I went through the runaround again.

The guy went to go talk to whomever, and came back and said the order was cancelled, and I would get an e-mail about it.

I asked again if I'd get an e-mail saying the order would be cancelled and he said yes.

So I said fine, and that was that. He was nice and clear enough.

So I just got another e-mail saying the order is on "Hold". And again, no indication anywhere that anything has changed.

Grrrrr.

Moral of the story: Don't buy stuff direct from motorola unless you have to!

On the plus side, I'm fairly happy with the watch, which I ordered directly from best buy web site.

- Frank
[Moto 360] mk92595:
I have screenshotted the pic so I have proof that they told me they will
[Moto 360] hacku:
When I spoke to the supervisor today, he offered me a very generous amount for accessories for my trouble. I had him email me what he said so I would have some proof and he did.
[Moto 360] mk92595:
Did he give you an exact amount?
[Moto 360] hacku:
Yes he did. It's quite a bit more than what others have posted on here that they were offered.
[Moto 360] mk92595:
How much is it?
[Moto 360] hacku:
Well, I just checked on the FedEx website referencing my order number, and it's finally shipping out today. It will be here Friday. :D
[Moto 360] allan1313:
Mine is waiting for me at home. Orderdd 9/16. Stated by 9/30. Got today!! Excited. ..
[Moto 360] hacku:
Sounds like they mixed our two orders up...lol

I purchased mine on the 16th as well and was supposed to be here today. Oh well, two more days ain't going to kill me.
[Moto 360] allan1313:
Haha, could be. Sorry man :)
[Moto 360] bgietzel:
Motorola, no luck...

Ordered mine from Motorola on 9-16, estimated delivery date 9-24. Still not shipped, found 1 at Best Buy and canceled my order. They couldn't tell me when it would ship so screw them. Hopefully I will get a refund, they deducted on the 17th, they said 3 days to process. We'll see.
[Moto 360] Derek0228:
After hours on the phone with Motorola for a whole week because my order was put on hold two times, they've now told me that my order was cancelled. This really puts me off buying the 360, I don't know if it's worth it anymore. Canceled after so much time lost, worst buying experience I've ever had.
[Moto 360] mk92595:
My watch is in my state! I should have it tomorrow. I hope the FedEx guy shows up early
[Moto 360] djabi90:
i was one of the fist ones to order a few seconds after it became available on sept. 16.

I just got off chat with them and my order is on hold/backordered. So no shipping for me even though I got an email saying the estimate was Sept.25.

:mad::mad::mad:
[Moto 360] r.storm85:
Same thing ordered 09:12 on the 16th. Supposed to be here 24th. Got an email a few days ago stating the 25th instead. Just got off chat. Nothing happening..no shipping. Said he's going to escalate it to the warehouse supervisor and email me in the morning with an update. I'm doomed... Lol
[Moto 360] woedee:
Which color did you order?
[Moto 360] r.storm85:
Black
[Moto 360] mk92595:
I got my watch! Installed the pebble steel band (which was a pain) and now charging before I go to work
[Moto 360] xVallex:
Ordered the stone leather 360 on the 16th and "estimated" shipping dater isn't until the 7th of October?
[Moto 360] TheDragonRoze:
Same thing here, although I ordered on September 17th. Hopefully it arrives earlier!
[Moto 360] mk92595:
I hope you all are enjoying your watch as much as I am!
[Moto 360] TheDragonRoze:
I received an email from Motorola saying that my watch has now entered production. :)
[Moto 360] r.storm85:
I guess it worked. Was picked up this morning for delivery. Should have it the 29th. I don't know if its different but I googled Motorola chat and went through there, not the one if u go to motorola.com first. I chatted a few days ago on there and she said I would have it the 24th which was wrong. Maybe ask to escalate to warehouse supervisor...
[Moto 360] prkorn:
I ordered same your day,and FedX tracking will show ships today(26/09) around 4pm ,CA

That's great news. :good:
[Moto 360] gsmtmofan:
Ordered my silver one as soon as they became available on Sept 16th with an estimated delivery date of Sept 24th. The watch has still not shipped out, and I have been told that the original shipment of silver watches did not come in which is why mine did not ship yet. Wonder how people with later purchase dates have already received theirs if that were the case. Too bad every Motorola rep you talk to comes up with a new version of bs every time. This has completely turned me away from buying anything Motorola again.
[Moto 360] upyouratrix:
I had ordered a black 360 on 9/16 around 11:50am, that had an expecting ship date of 10/6. I've been checking Fedex every day and BOOM, this morning Fedex shows my package will be leaving today and should be at my door Tuesday 9/30. I was starting to wonder if I was going to get it early or get lost in the limbo like some of you. I have yet to get any e-mail from Motorola. I can't wait to play with my new gadget :D
[Moto 360] ckyllr:
Oh definitely! I received mine last night after work and I haven't been able to put it down... battery life was okay but I guess being on it constantly doesn't help. It's better today since I'm at work and tried to only use it when I get notifications and whatnot. I had 100% at 7:00 am when I put it on and now it's 2:00pm (7 hours) and I'm down to 71% so it should get me through the day no problem. And that's showing off everyone at work as well. So far zero issues... no lag... no battery drain... just need to decide if I want the stainless pebble band or not.

Couple things that I noticed... is the pedometer on all the time? can I disable it to get more battery life? I don't mind it but I don't really walk that much at work so... it's a feature I don't need. And also, when this is on the wireless charger, it gets hot even after it reaches 100% meaning this morning when I took it off the charger... it was pretty warm. Is this normal?
[Moto 360] Betterjake:
Yes it's okay to be a bit warm when you take it off the charger. As long as it's not scalding hot or anything like that.
[Moto 360] Roscopcoletrain:
Mine was the same, looked this morning and nothing, read your post, checked again and woooo 30th!
[Moto 360] gsmtmofan:
Are you guys just using your order number as the reference number and putting in your zip code and county?
[Moto 360] upyouratrix:
That is correct! Go to the website below and enter that information. I still have yet to get an e-mail from Moto, so this is your best bet to find out if it's shipped.

https://www.fedex.com/fedextrack/WTRK/index.html?action=altref&r=g&fdx=1490
[Moto 360] TheDragonRoze:
That's great! Enjoy your watch when it arrives :)

I checked immediately after you said that, and all that the FedEx tracking "thing" says is, "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."
[Moto 360] knoxploration:
Just checked mine which was initially listed as In Stock on 09/17, then changed to an In Stock date of 10/07 after I'd already given Motorola my credit card details. Obviously, the bad news was that Motorola lies to you about stock to get you to add the watch to your cart and give credit card details. The good news, though, is that my watch has now shipped a full week early.

FedEx, after putting in my reference number, shows the watch as Picked Up at 4:22pm today in Fort Worth, TX. I have a predicted delivery date of next Tuesday by 8:00pm. And of course, Motorola themselves haven't bothered to email and let me know it has shipped. I'm highly unimpressed with their fulfillment service. I doubt it's in-house, most likely they've contracted out to a third party for fulfillment and support. Whichever companies they're using need to get the sack.

Hopefully after all this hassle -- I have been trying to get hold of this thing since launch day -- it will turn out to actually be worth it.
[Moto 360] gsmtmofan:
I was afraid you were going to say that. I have been checking it like that and it still doesn't show anything.

---------- Post added at 07:42 PM ---------- Previous post was at 07:40 PM ----------

Is yours black or silver?
[Moto 360] knoxploration:
Black. Sorry guys, should have said, didn't mean to get your hopes up!
[Moto 360] untalented893:
My stone leather watch has shipped. Was scheduled to ship 10/6 so I ordered one from best buy and cancelled my one from Motorola. The day after I requested it to be cancelled it was shipped. Looks like I'm going to ebay with this one. Unless anyone here wants to buy mine at the cost it was to me plus shipping to you lol
[Moto 360] gsmtmofan:
I am on the chat system with Motorola right now, but I may buy that from you. As long as they can cancel my order. I hate giving them any money at this point

---------- Post added at 10:29 AM ---------- Previous post was at 10:11 AM ----------

I'm interested if they can actually cancel my order.

---------- Post added at 10:35 AM ---------- Previous post was at 10:29 AM ----------

They are telling me now that all silver watches were back ordered and that none have been shipped out. That sounds interesting considering many people have received theirs already.
[Moto 360] untalented893:
I call BS on that one
[Moto 360] gsmtmofan:
Wish there was a way to show them that picture. If they would just give a clear reason rather than coming up with something new ever time you talk to them it would be more legit. They told me today that my payment was being held at my financial institution which is why it hadn't shipped. When I told him to put a supervisor on, he said they don't charge you until the order ships. According to my bank account, the money was taken immediately.
[Moto 360] coldasice0004:
Registered just to give everyone who has an order starting with 007.. My order shipped out today after looking up on FedEx.com.

Should arrive tuesday. My original receive date was supposed to be Oct 7th. I'm getting it sept 30th

Forgot to mention. mine is a silver one.
[Moto 360] TheDragonRoze:
My silver 360 shipped today and is to arrive on the 30th (September). It was originally scheduled for Oct. 7, but it's arriving early.

As expected, Motorola hasn't updated the status and hasn't sent out an email.
[Moto 360] coldasice0004:
Yep me and you both. Pretty excited. That's a whole week earlier then expected.
[Moto 360] nonmindo:
Wanted to give ya'll an update, Placed my order for the Silver Moto360 on 9/19 with delivery date of 10/9, it shipped on 9/26 and is expected to arrive 9/29

No e-mail from moto about shippment, found out by checking status on moto site, then using the alternate method to search for deliveries on fedex, previously mentioned in this thread
[Moto 360] ChodTheWacko:
Well, to little surprise i got an email saying it shipped. Nice going motorola.

---------- Post added 28th September 2014 at 12:00 AM ---------- Previous post was 27th September 2014 at 11:59 PM ----------

I plan to return it, unless someone wants to buy a silver off me.
[Moto 360] TheDragonRoze:
Hopefully everyone else can expect theirs earlier as well. This wait was pretty restless and irritating.
[Moto 360] spencerp83:
I ordered online from Best Buy at 3am Friday 9/26 with $14 next day shipping. I got an email at 10am 9/26 that it had shipped but I checked the tracking last night 9/27 and it only said "the label was created". Checked it this morning (Sunday 9/28) and it did ship 9/26 and has been to a couple places. I guess they just never updated the tracking number? Anyway, it's set to be here tomorrow (Monday 9/29) on schedule by the end of the day.
[Moto 360] LostByte:
My tracking info showed up this morning also... I ordered 9/17 and had a 10/7 ship date.

For the record.. if i track by order number from the FedEx page i get "No record of this tracking number can be found".

However, on the Moto order page it shows my 360 shipped Friday the 26th and will be delivered on the 29th (even though it shows its sitting in the local sort facility ~10 miles from my house).

I looked last night and it still showed 10/7 as the date... however this morning it shows 10/1. Glad i didn't order from bestbuy last night like i wanted to :laugh:
[Moto 360] Jazz2:
By any chance your order number 0074...?
[Moto 360] LostByte:
Nope.. mine is 0075xxxx .. ordered 6pm MST on the 17th (silver).

I'm kind of pissed fedex isn't going to deliver it today.. FedEx tracking put "Package not due for delivery" on the status at 7am today.. it looks like they didn't put it on the truck :confused:

[*edit*]

I still have not received any email from Moto saying my order shipped. I only noticed that my estimated delivery date changed on the order page (then looking harder i saw they listed a tracking number)
[Moto 360] knoxploration:
Looks like that's standard operating procedure for FedEx -- even if the package *could* be delivered early, delay it intentionally until the last possible moment of the delivery window.

Speaking personally, my package arrived at my destination sort facility (21.5 miles from me by road; 14.5 miles as the crow flies) at 2AM on Sunday morning. Which means really, it probably arrived there earlier than that, just wasn't scanned until then.

Since then, there has been no update in the last 34.5 hours. It could easily have been delivered today -- it's sitting at a large facility in an airport that is operational all weekend, after all, so could've been sorted and queued for this morning's delivery -- but it's not going to be.

No, FedEx has clearly decided that it was paid for two business day delivery, and it's going to delay until the second business day. (Which of course, thanks to the weekend, means I'm actually paying for two-day delivery, but getting four-day delivery.)

This is part of why I normally avoid using FedEx; this always seems to happen with them.
[Moto 360] chino0131:
Ordered mine from Motorola website on 09/16/2014 at 2:02pm. Delivery was originally scheduled for 10/06/2014. Fedex shows its scheduled to be delivered by 4:30pm tomorrow.
[Moto 360] Johmama:
Ordered watch from Motorola's website on 9/16, their site said it shipped 9/26 (Friday), watch arrived one business day later on 9/29 (Monday) here in town. Was projected to be delivered 9/30, but I decided to drive to the local FedEx and pick it up rather than have it wait there for a whole day because it didn't quite get there in time to make it onto the trucks.

EDIT: Like the poster above, Motorola estimated a 10/06 delivery date when I first ordered it.
[Moto 360] Azoss:
Ordered mine on the 16th of September. Expected to arrive at Oct 7. Delivered today :)

Sent from my HTC One_M8