yashsingh1/xdaforums huggingface dataset:
[Galaxy Note 4 General] cathain:
Yeah they aren't responding to me either. I know they aren't a scam site but the delay in responding to emails is pretty bad form.
[Galaxy Note 4 General] han4mi:
Just to update the status: I've managed to get in touch with them after giving them a bad review at trustpilot. My money is to be refunded in 2-5 days. Also I've found out that its not true that the prices they list online are final. In clearly states in terms and conditions that you might have to pay tax since the goods are from China. It's a lottery!
[Galaxy Note 4 General] lawtq:
Yep complete lottery! They tell you in chat don't worry you'll get no customs charges (copy and paste message) cause we have a special logistics arrangement, so why state in your T&C that customs charges are the customer responsibility? And you'll have to pay if you get it? if you are charged you can't demand anything from them cause their T&C's clearly state their stance.

Seen reviews about people paying charges after ordering from them so they're lying, must be, I know of no company that can waver UK Customs. The government want their money everytime lol.

And I their T&C's section 12.1 it says we will not take your money if items are not in stock... Another false statement. They took my money the second I hit the buy button, yes a week to get my money back. Crap!

The people who successfully ordered from Eglobal I'm glad for you, hope you don't get a £100h+ vat customs bill a few weeks later. Hope you won your customs lottery
[Galaxy Note 4 General] akalias1981:
Handtec seem to have come through for the early preorders. Any of the smaller UK retailers are likely all waiting for stock from the same UK distributor, which is why most are now quoting the 24th for Monday delivery. Handtec seem to have not accepted that and have sourced some stock from a European distributor, and are fulfilling at least some of their preorders tomorrow. If you had an early preorder with Handtec, expect shipping notice today.
[Galaxy Note 4 General] mike_m:
I got my shipping confirmation in the last 5 minutes from Handtec.

It will be interesting to see what variant shows up tomorrow.
[Galaxy Note 4 General] cathain:
Yeah it's pure luck of the draw whether you get stung with customs or not. I think I'll wait if they are getting stock next week and they can give me a guarantee they can fulfil my order.
[Galaxy Note 4 General] han4mi:
Please keep us updated!
[Galaxy Note 4 General] cathain:
Handtec is showing that they have stock available for delivery now!

EDIT: Not any more!
[Galaxy Note 4 General] akalias1981:
If you google the stock number they have included with the shipping notification it comes up on the Samsung UK support pages as the UK Note 4, so I'm pretty confident that what we are getting is the exact same handset that Samsung are selling from the experience stores themselves.
[Galaxy Note 4 General] SquidgyB:
Eeek, sorry to hear you got stung :( When I ordered I wasn't sure if they paid the customs fee prior to sending or if they just wing it. Looks like the latter then. I consider myself one of the lucky ones... sorry!

e: just to check - you got a customs charge after you received the phone? That's highly irregular in itself... usually in the case of any customs fees the package is delayed and held with whoever delivers within the UK until the fee is paid. Are you saying you received the phone, then got a customs charge notification? Or do you mean that you waited ages and then got the phone and the fee in one go?
[Galaxy Note 4 General] han4mi:
He didn't get the phone. Both of us opredered at the same time pretty much and were informed that phones were out of stock AFTER the purchase. Taking the money was easy, we will see how long it takes them to give it back!
[Galaxy Note 4 General] SquidgyB:
Oh, fair play. I hope you guys get your money back fairly quick :(
[Galaxy Note 4 General] OdieS:
If an item is due to be delivered by Royal Mail or Parcelforce, usually they will hold it until the customs bill is paid. But sometimes for other couriers like DHL, Fedex, etc. they will usually cover the charge during clearance, deliver it and then send you a bill later for the customs charges (plus their extortionate admin fees on top)
[Galaxy Note 4 General] cathain:
Cancelled my order with eglobal. They only have vague assurances about when they will have stock. Even their email is a bit vague and hard to understand:

What am I to understand from that is even when they get stock I am not guaranteed to have my order fulfilled right away due to the backlog?
[Galaxy Note 4 General] lawtq:
This is exactly correct. This is why you lucky exynos owners can get that unexpected bill anytime soon. Hopefully not!

Eglobal are lying about their no custom charge promise plain and simple. They got good prices and excellent speedy delivery though. Almost wish I'd kept my snapdragon one... Almost I said. Wasn't impressed by it. If anyone knows some good European n910c or n910u sellers please list their websites
[Galaxy Note 4 General] markyboy81:
If it is FedEx then you can be sure you'll get that bill through your door. However, if it's the first time you've received such a bill, you should at least be able to waiver the admin charge.
[Galaxy Note 4 General] jonstatt:
ONLY FedEx now bill you after you already have the goods. UPS want cash at the door (credit card has to be paid via a phone number that delays your package by one day). DHL changed their policy and wants payment in advance on a website, but still normally results in a delay of 1 day. Parcelforce have the highest administration fee of all for an EMS or express delivery.

Which courier did Eglobal use?

The Exynos version was simply not viable for me as it doesn't support the 4G frequency of 800MHz which is used by Vodafone and Three which are the two networks that I use. This is the situation on networks

Three have both 800Mhz and 1800MHz but only using 1800Mhz right now

O2 have 800Mhz

Vodafone have 800Mhz and 2.6GHz but only using 800MHz right now

EE have 800Mhz and 1800Mhz and 2.6GHz and I believe they are only using 1800MHz right now but not 100% sure

It will be interesting to see the use of 2.6GHz as its building penetration is so poor.
[Galaxy Note 4 General] eddhard:
I've been arguing with ee since Friday about where my hand set is. I keep getting told I should receive my note 4 tomorrow. Just had a text from ee that I will get it within 7 days. Not sure if that's good news or not. I feel like an impatient child.
[Galaxy Note 4 General] lawtq:
Thank you, so do we.

Yours came via DHL? if so and you weren't asked for money there and then or before delivery you go away with it then haha! But still, please let us know if they come asking for money, and what eglobals response is.

I use three uk who as far as I know only use 1800mhz frequency right now, I cant find a stockist of the n910c so I'm settiling on the u version. Hope three uk don't switch to the 800mhz in the future or I'm screwed
[Galaxy Note 4 General] jonstatt:
As per my post above...they aren't using 800Mhz yet, but they will. They won't switch as such but they will start using both frequencies.
[Galaxy Note 4 General] lawtq:
Yes this is why the C version is so nice!! Don't wanna lose out on that super wall penetrating 800mhz frequency either. I say switch cause they completely dropped 2g and are soley a 3g company, hope they don't do that with 4g frequencies. But you're right I don't see them doing that. You never know though

Getting tired of these shortages, sloooowly losing interest
[Galaxy Note 4 General] jonstatt:
I posted earlier that my earpiece on my white Note 4 was a bit rattly. I found out that this only really happens when I am using my Three "Home Signal" box that provides 5 bars of signal throughout the house. It must be using a different codec to the regular cell towers as the bass is much fuller and this seems to overload the speaker. If I connect to a regular cell tower, although I can make it rattle at full volume, it is pretty rare and not intrusive. Overall I think the earpiece is naff on the Note 4, but I can't say mine is faulty if it only does it badly on the Home Signal box. It is weird though as I never noticed this difference previously with other handsets.

Incidentally I found a bug with the Adapt feature on the Note 4. If it is enabled for calls, it makes the voice sound all digital and peculiar.....I thought I had a new problem at first. In the settings under the call/phone application, there is an option to choose between Adapt, Clear Sound or just normal. If you use adapt it gives you a hearing test to profile the sound for you. As I could hear every sound it made, it was flat for me anyway, but it clearly is a bit buggy too.
[Galaxy Note 4 General] mike_m:
I received my shipping confirmation at about 1300 for my order from Handtec to be delivered by DPD before noon next day.

I still haven't received a DPD Tracking number. The shipping number on the Handtec site doesn't work on the DPD tracking site.

Has anyone else got their tracking number from Handtec.
[Galaxy Note 4 General] jonstatt:
Handtec packages get a first scan at the Birmingham hub which could be as late as 1am....Sometimes the tracking says "awaiting parcel" at around 9pm, sometimes nothing until that first scan. So don't worry yet.....
[Galaxy Note 4 General] SquidgyB:
Yeah, mine came with DHL - at lightning speed too. I *think* I might've been lucky with my timing when I ordered too - when I was questioning the customs arrangements the customer service agent told me something along the lines of "you'll be glad to know the shipment of phones arrived today and yours is being shipped".

Part of me would like to have the N910C but in all honesty for the price I paid I'm glad I imported mine. As I understand it, 800MHz is primarily used in rural areas, where range and penetration is more important than bandwidth. Vodafone use 800MHz exclusively, with 2600MHz penned in for high population areas. 4G isn't so important to me anyhow, the vast majority of what I do is near wifi, and if I am out and about, I generally don't need 500Mb in a few seconds...
[Galaxy Note 4 General] lawtq:
You made right decision on the exynos, I'm so damn jealous. My ex snapdragon version was like a note 3 with better gpu and screen. I want real cpu power. I don't know when it'll ever be in my hands, shortage everywhere. I should have followed my gut as 805 never excited me:(

At what date did you order from them? And just to clarify it was from https://www.eglobalcentral.co.uk/ yes? They have many branches
[Galaxy Note 4 General] Doeshen:
Ordered mine through samsung website, went via quidco so hopefully get 4% cashback. Should get txt by the weekend :o
[Galaxy Note 4 General] SquidgyB:
Yeah, https://www.eglobalcentral.co.uk/ is where I got it from. Here's the DHL link - I can't see anything I'd rather not be public on it so:

http://www.dhl.com/en/express/tracking.html?AWB=7334113242&brand=DHL

I ordered at around 16:30 on Thursday the 9th, I had it in my hands by 11:00 on Monday.

one thing I'm really happy about - and I didn't know this when I went for the Exynos version - is the audio quality. Like I've said in a lot of places, I don't have a "normal" N910 to compare with, but audio is a big thing for me. Having the wolfson chip inside lets me sleep that little bit easier at night :P
[Galaxy Note 4 General] fz9999:
5.25% on TCB ;)
[Galaxy Note 4 General] lawtq:
That's amazing! Would have been earlier if it wasn't for Sunday!

Ah so the exynos has a different sound chip to the snapdragon?

Can see how happy you are with your purchase :good:
[Galaxy Note 4 General] ilegales:
anyone have any links that compare the snapdragon to the exynos version

trying to see what the major difference is apart from the speed..

the minus about buying from overseas is if the phone has any trouble..

i bought my note from amazon germany and the phone had a lot of problems and had to be sent back to germany where they fixed it under waranty..

i take it the exynos version is unavailble to buy in europe ?
[Galaxy Note 4 General] MSK1:
Very very expensive. ..... Sammy in big trouble with this. ..

I phone 6 and nexus 6 going to sting.....

Pondering upgrade from note 2.... but the cost. ....
[Galaxy Note 4 General] markyboy81:
I ordered from Samsung when quidco was offering 4% but the amount that tracked is £31.45, a little more than 4%

---------- Post added at 04:12 AM ---------- Previous post was at 04:11 AM ----------

In my opinion the note 4 is a massive step up from the note 2, and even the note 3.

It is expensive but then so is the iPhone and arguably the note 4 is better value for money.
[Galaxy Note 4 General] lawtq:
Well, I've been hard on Eglobal lately due to the inconvenience of buying from them to find out they don't have stock when they say they do. And due to discrepancies with their terms and conditions regarding customs.

Time for some good words about them, received my refund today! One day to return my money is very acceptable indeed. We'll done Eglobal

Now to hunt down a n910c or U
[Galaxy Note 4 General] mike_m:
No DPD Tracking info received from Handtec/DPD overnight. I've just been on their live chat support and they said they'd get back to me later, presumably when the warehouse opens at 9am.

So I have no idea whether I will get my new shiny toy today or not.
[Galaxy Note 4 General] cathain:
Did anyone get it from Three? What is their branding like?
[Galaxy Note 4 General] akalias1981:
I'm tracking mine to my door in the next hour. If you still haven't had any updates I would be speaking to Handtec about what's gone wrong.
[Galaxy Note 4 General] blair287:
Everywhere in the uk sim free seems to be still waiting for Samsung to deliver them really really tempted to go nexus 6 Samsung ****ed this up big time.
[Galaxy Note 4 General] JCM800:
I'm eyeing up the Nexus 6 now,,, Samsung and Carphone warehouse have soiled this 4 release for me.
[Galaxy Note 4 General] arjun90:
Handtec is clearly selling the "F" variant as per the title on their item page, "	(SM-N910F, SIM Free/Unlocked)" ;)
[Galaxy Note 4 General] akalias1981:
Handtec have a problem

Heads up for anyone waiting for a delivery from Handtec, because they ended up sourcing their stock from Europe (Germany it seems), the device comes with a couple of German apps preinstalled (not the end of the world), and a European charger. Now Handtec obviously knew this would be the case and included a Samsung UK wall charger, but it is a standard one, so no fast charging. I have been on the phone with Handtec, and they are looking into resolutions, but they have not as yet confirmed that they are actually going to address this, and part of their investigations is into whether or not they are required to do anything about this. I seriously hope they do the right thing, as they will have a hell of a battle on their hands if they don't.
[Galaxy Note 4 General] jeux_1:
apparently....

https://mobile.twitter.com/PaulOBrien/status/524849948593238016
[Galaxy Note 4 General] mike_m:
Not impressed with Handtec so far this time round.

I had no DPD tracking because even though I had a shipping confirmation they did not actually ship.

I ordered 18/09, Because the credit card with was more than a month old they did not even attempt to take payment. They didn't contact me about this.

So this morning I was on phone to bank and then Handtec. Apparently they "reserved" the phone for me. They took payment details and I'm told to expect delivery tomorrow.

Now I find I may not even be getting a genuine uk device.
[Galaxy Note 4 General] Fornowagain:
Handtec unit arrived, opened and test. All good, except they have supplied a 5v UK adapter as the phone comes with a 2 pin 9v Euro model. So no fast charge with a 2 pin adapter :(
[Galaxy Note 4 General] jonstatt:
Buy a 99p European to British plug adapter off eBay. I mean I realise you shouldn't have to do that....but its either fight with Handtec or spend a pound or two.
[Galaxy Note 4 General] LoverOfTech:
Had mine since launch day. This is why I never buy from 3rd parties. I buy direct even on Amazon. Hope you get your issues resolved.

The Note 4 is one hell of a phone. Can see me not upgrading for a good while.
[Galaxy Note 4 General] jonstatt:
deleted
[Galaxy Note 4 General] akalias1981:
I mentioned this earlier. I have spoken to Handtec and they have agreed to supply a 2 pin (euro) to 3 pin (UK) adapter that should allow fast charge to function. They did argue the point that they did not advertise a UK device, but a Euro one, and that their prices are cheaper as a result. Will be interesting when Clove pre orders turn up to see if they are UK or not. I expect they will be. Would I have rather paid £2 or £3 more, waited a week or so longer and had a device that was always destined for the UK market? I really don't know.
[Galaxy Note 4 General] tomqin:
Just got an email from Clove, they said the stock is delayed to the 31st:(
[Galaxy Note 4 General] Fornowagain:
Yeah they said the same to me. By virtue of supplying a UK psu then it should be the correct one. I think they were simply unaware of the fast charging needing 9v.

Just wondering if any of you guys with a correct UK 9v charger (fast charging) could put post up the part number?
[Galaxy Note 4 General] @home:
Just got this from Clove UK...

We contact you today with news regarding your order for the Samsung Galaxy Note 4.

We have been informed yet again by Samsung and their UK distribution team of a delay on the shipments of the new Samsung Note 4, now due to arrive on the 31st October.

This is the third such delay and we share your frustration over this, as it stops us giving you the service we wish.

We can only assure you that we will ship to you as soon as this promised stock arrives and this delay will affect all UK resellers the same.

We thank you in advance for your patience and understanding.

The Clove Technology Sales Team.
[Galaxy Note 4 General] markboi13:
So basically I preordered early for no reason... So pissed off
[Galaxy Note 4 General] huntleth:
Got the same message from cpw today, I have used a pac code with my order, I will have to order something else soon if I want to keep my number
[Galaxy Note 4 General] jah:
Did we have all these delays with the Note 3? Perhaps Samsung may hit 15 million devices in 30 days.
[Galaxy Note 4 General] l3uddz:
The Note 4 has been a shambolic release. If UNLOCKED-MOBILES put their date back to 31st like clove I will be cancelling my note 4 and preordering the nexus 6, I don't care if this means I won't get the nexus till December, Samsung have delayed their release too many times for my liking.
[Galaxy Note 4 General] skanj:
Yipeeeee my Ee note 4's on its way.
[Galaxy Note 4 General] eddhard:
Mine too . It's going to be a long day tomorrow
[Galaxy Note 4 General] mike_m:
And I have no DPD tracking number again. Even though the order finally shows complete there is no link for tracking.

I was assured by Handtec that it would ship today after the payment shenanigans I described earlier. I was told to ring before 5pm if no tracking received by them. Rang about 4.45pm and the office closed voice message was already playing.

I wonder what they will have to say in the morning.
[Galaxy Note 4 General] Doeshen:
Does anyone have a link comparing the different note models? I can't find anything easily on a Google search. Thanks
[Galaxy Note 4 General] gavinfabl:
Well I got mine, but the S Pen did not work properly. It had an intermittent but persistent fault. Really unlucky. No idea when my replacement will arrive now due to low stocks :(

In a few weeks time, stock levels will resume again and hopefully the price will start to lower.
[Galaxy Note 4 General] :
Can anyone that has one please check around their headphone socket as mine has started to chip and lose the black paint on the metal. Why they couldn't just leave it stainless colour is beyond me, really frustrating as the phone is brilliant otherwise but shouldn't have to live with this because I use headphones.

For the record I am actually using OEM Samsung earphones as I wouldn't mind so much if it was aftermarket that caused this
[Galaxy Note 4 General] ilegales:
in real every day terms how much of an advantage does the exynos version have over the snapdragon ?

heard a lot of people on here saying the exynos is much better but i would like to know how it will be better in everyday usuage..

thanks
[Galaxy Note 4 General] entrarya:
oops, that's not cool :(

can anyone confirm please?
[Galaxy Note 4 General] mike_m:
No problems last year. Ordered 19/09 and was in my hand 27/09.

Now the Note2 was a different matter, didn't get mine until mid- November that year.
[Galaxy Note 4 General] englefield:
Same.. Upgraded through three on 13th Oct, arrived 17th. Nice phone with no issues as of yet. Speaker on the back is a bit rank other than that though happy days.
[Galaxy Note 4 General] eddhard:
Mine is at the local depot. Upgraded over the phone on the 15th.
[Galaxy Note 4 General] jonstatt:
Is it the insertion of the headphone pin that is causing it...where perhaps you do it in a bit of a rush and rub it against the area around the headphone socket? Or is it the wider part of the headphone plug that touches the phone while it is fully inserted? So far, I haven't got any chipping but I have only used the headphones about 4-5 times (not the Samsung one)
[Galaxy Note 4 General] akalias1981:
Dead Pixel

I regrettably have a single (I think, could be a cluster) dead pixel, that once noticed is impossible to ignore. From what I understand of SAMOLED, this is incredibly unlucky as these screens don't suffer the way old tech used to with dead/stuck pixels. I'm fairly confident that this is dead rather than stuck as it is black and shows up on all colours.

Does anyone know what Samsung's policy is for dead pixels? Should I just make my peace? Has anyone heard of any other note 4's with pixel problems?
[Galaxy Note 4 General] SquidgyB:
Considering the screen is one of the main selling points of the phone, as long as you've got warranty you should have a good case to send it back. Where'd you get it from? Take it back to them first, and see if you can get a direct replacement.
[Galaxy Note 4 General] jonstatt:
Do you mean dead or stuck? Stuck means it is permanently illuminated and dead means it never illuminates? I don't think it is technically possible to have stuck pixels with AMOLED, but it is possible to have dead ones. If you think you have stuck ones, could it be some kind of debris between the screen and the glass that gets light reflecting off it when any other part of the screen is illuminated? To test for this, use one of those screen testing apps that allows you to set the screen totally black....
[Galaxy Note 4 General] clax6:
I can't understand why some places haven't got the phones in stock and you've been waiting even though you have pre ordered! For example mine is from e2save which is part of carphone warehouse and I got mine on day or release (2 handsets ) one of which was ordered just 4 days before release. It's sad to think that some people have been let down by Samsungs supply and that some of you guys are thinking of canceling and going for the iPhone or nexus.

I would say hold out and wait for the note as it's amazing and if your worried about the bloat I'm sure a gpe rom will be out soon
[Galaxy Note 4 General] jonstatt:
To add Samsung's e-store and Samsung experience stores are continually getting stock refreshes while 3rd party sellers have none. So it's not that they are sold out, but certain retail channels are being prioritised.
[Galaxy Note 4 General] clax6:
Does it not sound odd that Samsungs estore has sold out unyet 3rd party stores had stock? Crazy to me. Just to add my phone is a sim free unbranded just the same as it would of been if I had ordered from Samsung
[Galaxy Note 4 General] gavinfabl:
Samsung is prioritising its own stores and companies it has exclusive agreements with that sell the phone at rip off £649 prices. Even Samsung' s own stores are selling at £629. This is generally higher than any third party seller. For those that can't wait, you'll pay the premium price.