yashsingh1/xdaforums huggingface dataset:
[General Accessories] kingnappa:
Hello everybody, I've just purchased this smartwatch and I'm waiting for it (I'm from Italy). I've a couple of questions.

1) I'm a little bit confused by which app should I use, as soon as I found 2 of them on the Play Store (Android):

Weloop Tommy released on the 25 of august (https://play.google.com/store/apps/details?id=com.yf.smart.weloop)

Weloop released on the 30 of september (https://play.google.com/store/apps/details?id=com.yf.foreign.weloop)

Which one should I use? Is it better official play store app or beta (http://fir.im/andobt)?

2) about the firmware, which one is the most stable and shows effective notification?

Thanks in advance
[General Accessories] IMBezza:
Hi Simple,

I don't quite know exactly what we did to fix it... I was getting fairly annoyed by that time and threw it at my brother to fix xD

I will try and recall what he did in steps:

- watch is on charge and stuck in OTA mode

- un pair the devices on the phone

- uninstall weloop app (linked earlier v1.25.3502b)

- reset the phone

- re install weloop app from the play store

- open app and connect to watch (this didn't seem to work but bear with)

- go into check for updates, mine said "current version unknown" and then "available versions "3.1x" i think it was 3.11)

- press update, then OK, then select your watch

- this used the OTA mode to update my watch to 3.11 and got me back to watch mode

THIS IS WHERE I HAD TO REPEAT A FEW TIMES SO HOPEFULLY THESE INSTRUCTIONS WORK

- now uninstall weloop app and re install the beta v1.25.3502b

- open the app and connect the watch (again, it may not appear to work)

- go into check for updates and hit connect, OK the message if there is one and select your watch

- hit update, this gives you the "connecting..." message as seen in your picture and the watch still seems to be stuck with nothing happening

- whilst this message is visible, tap the update button again, this is the point mine jumped into life and a green loading bar started going around the latest version icon (note that the phone app doesn't show a %, just the green bar)

- this got the watch to start upgrading and it showed the % progress going up. The update was done in about 5 mins.

Hope this helps! I'm fairly sure this is the process we followed. I have sent this on to my bro to check, I'll change it ASAP if he gives any changes.

Good luck
[General Accessories] vectron:
Just as a quick battery status update, since the last FW 3.14 update and full charge, been running it for almost 9 days now with all email and txt/whatsapp and phone/caller id notifications enable, Fitness tracker enabled, and backlight set to Night time mode - battery at 75% now. 9 days of use with all the notifications and fitness tracking and 75% battery still left - this is insane good!!!

3.14 seems to be still a little bit buggy, for example new watchfaces switch back to default after 1-2 days of use (still loaded in my watch, just need to switch to it again). Also, a few notifications didn't make it through, but most of the time it's solid. I can't wait until they will update their official app on Google Play. All the problems with firmware updates is due to running beta apps and beta firmware (which seems to be improving!!!). Though you can still update everything when watch is on a charger and you force it into a manual OTA, I like the original approach of no need for a charger and just do a standard over the air update (the way it was when I first got this watch and updated firmware to 3.11).
[General Accessories] otamraz:
Battery issue

Hi,

after one week of using weloop its all ok,except battery,after one day i have to charge:(

Any idea how to solve this problem?

THX
[General Accessories] kennytan84:
Its already more than 20days i still havent receive my tommy! What the heck is going on?
[General Accessories] Rtulp:
I've exactly the same problem over here, also with an Iphone 5S on iOS 8.

Another issue is the batterylife, I've charged him on 10/1 and on this moment there is only 7% left. So I have to charge him weekly. The settings are: backlight 24H, motion off, night off, fitness on, anti loss off. Does anyone recognise this?
[General Accessories] IMBezza:
I got mine after 22 days so hang in there... It is coming from China! My tracking status never updated by the way it is still showing as pre advised.

My battery life was 18 hours yesterday now its 37% left after 18. I think it needs a good extended charge (9 hours+?) And a full cycle or two before any decent life will be seen.

Also certain that the battery status doesn't read correctly, at least not yet for me.
[General Accessories] vectron:
Exactly, needs a few charging cycles. I'm on my 3rd charging cycle and after 10+ days (!!!) of use it's at 72% with backlight set to night and fitness on.
[General Accessories] RobertNL:
Got mine a few weeks ago and after updating the battery still seems fine here. It only had one charge for 4-5 hours. And now after 13 days its still going strong at 30% battery.

It still does have lots issues/flaws that need to be sorted out. The notifications need to be threads, bigger fonts, better layout , etc for it to become a good smartwatch.

For now i would recommend a Pebble more then the Tommy especially for US and Canadian users as they pay only $99.

Here is my English review of the watch, hope it gives potential buyers some more info on the watch.
[General Accessories] simple1i:
Thx

IMBezza Thank You :D - i'll give it a go. :good:
[General Accessories] pappalard0:
red tommy

i bought the red one..didn't arrive yet.

the thing i noticed only today is that in the dealextreme site the red tommy was WAY darker than the one in weloop's facebook page..

i don't like it. at all.

will i be able to change the band with a black one or shoud i just sell my watch? sorry for my english, adriano
[General Accessories] daanwassenaar:
Mine found an update but it has the same version number again.
[General Accessories] vectron:
Sometime it says "found an update" and shows the same version because WeLoop got briefly disconnected from your phone and firmware ver wasn't noted. I have seen that before.
[General Accessories] ThemeSong:
Mine was arrived today. I like it.

But for me is impossible upgrade to 3.14FW. Really, i have try all i have read on this thread.
[General Accessories] simple1i:
Same here. But theres not much support on this threads. Just updates from the folks that have got lucky ....It's potluck ...
[General Accessories] Mr_Crispy:
This is what I did to get 3.14 on my watch using Android:

1. Download latest beta app on fir.im/andobt

Set your watch on OTA mode:

2. Connect your watch to the charger.

3. Press all 3 buttons on the side simultanously

4. Release the 2 side buttons, and keep the middle button pressed until you get the upgrade connecting display.

Update from phone:

5. Open your Weloop Tommy app, Go to "Check For Update" (it will say Current version Unknown, don't worry about it.)

6. The display says "Found new Version V3.14"

7. Press "Upgrade"

8. It asks: "Do you want to switch to OTA mode?", Press OK

9. It asks: "Ensure your watch is OTA mode, and then click OK to start OTA.", Press OK

10. It will scan for your device. When it appears in the list, press it to start FW upgrade.

11a. Upgrade will start and both phone and watch will show a percentage (%) of complete.

11b. If the watch gets stuck on a percentage or if connection is lost, shutdown the app an repeat from step 5.

12. When finished the watch will reboot by itself.

I hope this is helpful.

//Mr_Crispy
[General Accessories] ThemeSong:
Thank you, when i'm at home i try your solution
[General Accessories] simple1i:
Reboot required

Mr_Crispy - Thank You :D and IMBezza too :D

fir.im/andobt - android app download

ThemeSong - if that does not work then (assuming you're on Android) -

1. After you install the new App, restart you phone and try from Step 2 again.

That didn't work for me, so . . .

1. Go to Bluetooth settings & delete the watch (i think its 'unpiar')

2. Turn the Bluetooth off & then on (making sure the watch is not showing)

3. Restart your phone

4. From the app choose upgrade again, this time it started straightaway

5. (not sure this is necessary) but I made sure the phone screen didn't turn off by pulling the notification menu up and down until it reached 100%

That worked for me, but then the watch froze so i left it for a while and it started working.

If that doesn't work please send screen-shots, and lots of info stating exactly where its failing, so its easier to help and we'll try our best to help.

NOTE: The more that non-developers (the majority of the consumers) try this watch, the more the words gets round, the more units are sold which in turn means better and more updates from the WeLoop dev team cuz the bosses are making more money.

Hence we NEED noob or non-developer support!! :good:
[General Accessories] pappalard0:
Got mine today. I'll post photos this evening.

Not bad :)
[General Accessories] ThemeSong:
Thank you so much! It works!

My problem was force the watch in OTA mode, and now with your guide i've the 3.14FW

Thank you again
[General Accessories] UnholySociopath:
Any news on upcoming firmwares?
[General Accessories] daanwassenaar:
Does any of the Android users experience unstable WiFi with the beta app?
[General Accessories] ricardoalvaradoppp:
Can't see sync button iphone 4S iOS 7.1.2

I Can't see sync button in my iphone 4S iOS 7.1.2, I don't know why the window not is complete, I would like to add watch faces to my watch, I attach you a pic of as I see this window, I will be waiting for your soon help, thanks in advance.
[General Accessories] ricardoalvaradoppp:
Can't see sync button iphone 4S iOS 7.1.2

I Can't see sync button in my iphone 4S iOS 7.1.2, I would like to add watch faces in my watch, I attach a pic of as I see this window in my phone, I will be waiting for your soon help, thanks in advance.
[General Accessories] zycamaniac:
What worries me is:

FLASH: 256KB embedded

External FLASH: 512KB

Pebble = 4MB (32Megabit) + 512KB on SOC

With today's app being rather fat most of the time, I don't think 4MB hold a lot, and indeed Pebble just allow 4 slots... But with just barely more than what Pebble have on the SOC, I seriously worry about the future expansion of this watch...

ExternalRAM: 16KB

RAM: 8KB

Pebble = 128KB RAM

Not that 24KB can't be worked, but it would be nice as always to have more.

The rest is plain vanilla Pebble like watch, which all have Sharp LCD, water resistant and so on...

I must say that the battery life does seem interesting, as people here are reporting very very long life, and indeed it is nice to see a Chinese company that would spend money on the software...
[General Accessories] simple1i:
With the memory limitations would this idea work? A function or app that stores 3 days weather in advance on the watch from the phone, so that when the watch is not bluetoothed the watch will still display the weather from its memory for the three days?

...and thanks for the post.
[General Accessories] UnholySociopath:
Personally I'd like a built in stopwatch/timer app :)
[General Accessories] davifigo:
How is your battery life? Mine is new, but after 2 days is on 34%

I'm so hungry
[General Accessories] ramica:
48% after 10 days on use!
[General Accessories] IMBezza:
What settings are you using, and how long was your first charge?

I'm on my fourth charge cycle and still only getting just after one days use :(
[General Accessories] lycheebill:
oh wow, thats very very weird... mines on the 18th day and it stil have 20% left...
[General Accessories] vectron:
13 days on my 3rd battery charge, and I still have 54% left!!! The key, battery needs to be calibrated with a few full chargers/discharges.

Also, new WeLoop app is finally available officially on Google Play, v1.25.3520 (https://play.google.com/store/apps/details?id=com.yf.smart.weloop). Hopefully it will resolve a problem with OTA firmware update (v3.14). Can't test it since I already have v3.14

New app rev looks the same as the latest beta version, except it can't see the "name" of my Tommy and it's listed as "unknown name".
[General Accessories] standef:
Just click on "unknown" and scan.. It will find Tommy F41F ....

Click done.

I don't think it makes much difference. App still works.
[General Accessories] vectron:
Oh yeah, it works 100%, makes no difference with that name ;)
[General Accessories] daanwassenaar:
The official release doesn't affect my wifi, happy about that.

Watch faces however doesn't sync anymore...
[General Accessories] davifigo:
I use the Chinese version and put on my watch yesterday night...never off..so maybe I hope need to be calibrate well..

This time I will try to discharge until the end ...

It's nice now to have different faces on my watch...that's cool..
[General Accessories] Vin Weasel:
Tommy arrived in Spain

Hi there. I just wanted to tell you that my Tommy arrived in Spain (send from DX 17th September, arrived 10th October).

Getting Firmware 3.14 and android beta app v1.25.3502b working was a real PITA. Without you guys I would have been lost, so a big thank you to you!!!!! :highfive:

Before updating to V3.11 I tried the new official app (v1.25.3520), but it did not load the watchfaces and it only recognized the firmware update 3.11. It felt like a step backwards from the beta app.
[General Accessories] kingnappa:
Hi, I've received my Tommy and so far I'm pretty impressed. The only problem is that every time my phone get out of range I have to connect it again through the weloop app (last beta). There is a way to reconnect automatically without using the app?
[General Accessories] IMBezza:
Battery Life

Hi Guys,

Still experiencing poor battery life :( wondering if it might be one of the settings so gonna post mine below, can some one who is getting good life post theirs so I can try and replicate it??

Phone: HTC One M7

Watch Settings:

Backlight : Nite

Motion : Nite

Night : On

Fitness : On

Language : En

Anti Loss : On

On the app I have Gmail, Hangouts, Linkedin, Email, Messages, Skype, Snapchat, Twitter and Whatsap (9 apps) pushing to the watch.

I charged it today again for around 6 hours from 0-100% and then some, took it off at 7pm and four hours later its on 86% which means I am still getting around a days use per charge. :crying:

EDIT: It has just switched off, just shy of 24 hours on battery
[General Accessories] lycheebill:
Sad to hear that you are suffering bad batlife, mine's been doing really well for its first charging cycle, 19 days and still have 15% left.

As for settings, I really dont think it matters that much.

Phone: Nexus 4, 4.4.4 ART

Watch Settings:

Backlight : 24h

Motion : 24h

Night : On

Fitness : Off

Language : En

Anti Loss : Off

As for notification I have Wechat, Outlook.com, Phone, SAO SMS extension, Facebook and Viber.

I would suggest wait a little bit and see if the drain slows down after 70%, bat calibration on tommy can be pretty lousy.
[General Accessories] zycamaniac:
Storing weather is easy, most weather app just shows high/low temperature and one of the dozen weather type (ie cloudy, rain, thunder, fog), you only need like 5 bytes or less to store a day's weather if you don't need precise description. That 5 bytes is all your need to tell your weather app to display a certain icon, and show high/low temperature.

What I'm thinking is that a lot of apps are developed using tools/frameworks that might not be as tight as it can be (see all those bloated/slowass apps we see everyday, like that certain smartwatch app store application on Android). Now if you code in Asm, you can do amazing things with just a tiny bit of RAM, but it is a major pain for most people, not to mention whatever system you are coding for might not be so friendly to coding in such low level language.
[General Accessories] kennytan84:
Hi bro,

I have suggestion, try to switch off all the function and activate notification only and observe the batter life. If its ok thrn try to activate another function and so on(try one feature a a time). Mayb one of the features is causing this. Just my 2cents.
[General Accessories] kingnappa:
Tommy out of range

Anyone has tried to see if this smartwatch does reconnect after getting out of range?

My Tommy does it sometimes but not all the times.
[General Accessories] Vin Weasel:
Mine does not reconnect. Trying to reconnect in the App does not work. For me, the easy way is to reboot my phone to reconnect.

Android App: 1.25.3502b

Firmware: 3.14
[General Accessories] kingnappa:
Wow that's weird, I've made a couple of test and it seems that my Tommy does reconnect automatically. Have you paired the smartwatch on the bluetotth settings?
[General Accessories] Vin Weasel:
Hmm, I am looking at my Bluetooth Settings in Android and the watch does not show up at all. But it is connected in the App and the watch is working.

That is in really weird. I am going to play around with the Bluetooth this evening...

---

Android App: 1.25.3502b

Firmware: 3.14
[General Accessories] daanwassenaar:
Try the weloop app from Google play store . I didn't experience the problem you described but it did solve other issues I had with the beta app.
[General Accessories] otamraz:
Hi,

on my watch one week the same - satnds max.24 hours,no change
[General Accessories] anthmania:
watch restarts during update

Hello all,

I just got my tommywatch in the mail and tried to update to 3.14. When I tried to upgrade, the progress percentage gets to 69% and then the watch restarts back to 0%.

I've tried app ver 3162 to try to upgrade to 3.11 but it fails at 77% and the watch restarts back to 0%.

I've tried the current version of the weloop app on they play store but that also fails to upgrade.

Is there a way to escape OTA mode on my watch without upgrading?

Please help as I haven't even worn the watch yet!
[General Accessories] k0ra:
Try to restart it from app. Firmware upgrade-->reset (right-up corner)
[General Accessories] anthmania:
Unfortunately pressing reset doesnt do anything, the watch stays in OTA mode
[General Accessories] IMBezza:
Try pressing up + down + back, supposedly does a hard reset on the watch. I had to install the old beta app and hit update, this made the watch update (apparently from 3.11 to 3.11!) and let me start the process again.

Half the time when I thought that the watch was connected it wasnt! :fingers-crossed:

Update for my batter life (if any one is following) - just done a hard reset on the watch, cleared cash & app memory, unpaired and re installed. I have a feeling the issue is something to do with how I updated to 3.14; My GF made a good point that the watch had been in shipping for over two weeks and arrived with 30% battery!! So SOMEHOW I should theoretically be able to experience extended battery life!!
[General Accessories] anthmania:
Thanks for the help but doesnt seem to work either (have tried both charge cable plugged and not plugged.)
[General Accessories] lycheebill:
normally up+down+enter gets the watch restarted, but if your fw on the watch somehow corrupted it might just boot back into ota. the developers do realise this as well, this is why they implemented manual ota which also functions as recovery. re update it until successful i would suggest...and while your are doing so, try to keep the screen always on during update
[General Accessories] simple1i:
Lycheebill is right. My updates would go up to about 60 or 70% & then back to 0% again.

Try to keep your phone screen on. I do this by pulling the top notification bar down and up the whole time its updating.
[General Accessories] anthmania:
which version of the apk did you use? and how many times did you repeat it till it worked?
[General Accessories] lycheebill:
Umm I started following the releases from 3.12, so my client was 3401b when 3.11-3.13 2 tries, 3502b when 3.13 to 3.14 1 try.

Honestly though i dont think it should matter that much, you could try an older beta and see if that will get your ota pass 70%, and someone on cn forum did mention that newer updates have better ota stability so...

Try different versions, may give you a better result, but try to keep your screen on during the whole time.
[General Accessories] anthmania:
Are you able to upload Watch-1.25.3401b.apk?

i'm getting permission errors when trying to download it off:

omg.wtf.li

(ive tried all other versions that i can download from that site with no luck)
[General Accessories] anthmania:
I found a copy of 3401b - but no luck with that either.

I do notice that when I press upgrade the signal icon for the watch is grey except for the dot (similar to the wifi icon).

The upgrade gets to about 70% then fails...
[General Accessories] lycheebill:
Sorry I cant test if 3401b still works or not, but back then yes, i had to update it twice in a role to get it up to 100%. I would presume that newer release apk should work better, at least from what ive read on cn forum.

Have you fellas tried unpair-->clear cache-->uninstall-->reboot-->reinstall-->re ota? Or if you have custom kernel or rom that played with BT framework, try to put it into performance mode etc (sorry i have no idea really, its the only thing i can think off), oh the phone you running dont have mtk cpu right, cus i remember some admin at cn forum was complaining about mtk's bt modification and it is a pita for tommy.

Or it might just be a network issue at the apk side maybe, try using 3g/4g/wifi and see if the ota gets stuck at the same percentage.

Good luck bro
[General Accessories] anthmania:
Solved!

I tried a different android device (Mi Pad tablet) and i noticed the update speed was alot faster.

As a result, i have been able to update the watch and also get out of OTA.

My phone is a Samsung S3 btw

Thanks for all your help.
[General Accessories] lycheebill:
Good to hear, that's a relief!
[General Accessories] BobbyHenceMcGee:
You know it could just be a faulty device.. It happens.

Contact the place you bought it and tell them what's going on, or the manufacturers directly (if they speak engrish)

As for me, I made the purchase 3 days ago and still waiting for the shipment from DX.

Processing time says 3-4 days so I'll wait until the 5th day until I ask about it.
[General Accessories] herel88:
My tommy arrived today, just Updated to 3.14, it tooks 10 minutes, with the beta app from fir.im. 4 failed update but the 5th goes well.

55% Battery at this moment.

More info soon.

Sorry for my bad english, it's Not my 1st language
[General Accessories] lycheebill:
XD so nice to hear the community's getting bigger everyday~Btw 3.15 might be out soon :p
[General Accessories] herel88:
Any info about changelog?

Thanks
[General Accessories] PCdudePT:
Hi guys,

I'm from Portugal and after ready this thread I'm very interested in buying one WeLoop Tommy, but if I order it from a seller from China I will pay a lot of money in customs taxes.

So, my question is if anyone knows a way to order Tommy from any seller within EU to avoid customs taxes?

Thanks and regards.
[General Accessories] Nick.D:
Got one with 70usd. Now waiting for the package.
[General Accessories] iskalatur:
Where you get this app for update. The latest app version in play store tells me, I've got the latest version, which is the 3.14
[General Accessories] lycheebill:
its not out yet, the admins at tommy cn often release either apk update or fw update every thursday.
[General Accessories] Chris_Allen:
question

where did u buy it? $70 is a bit expensive cause i saw that a site called firstgrabber pre-sale it at only $60. did u heard it before?:confused:
[General Accessories] nekisia:
Has anyone try to connect a bluetooth handsfree alongside the weloop? Does this works?
[General Accessories] Rtulp:
It works perfect with my carkit!
[General Accessories] vectron:
Same here, not a problem! Also can have wireless speaker connected to your phone so you can control music from your Tommy.

Btw, 17+ days on a single charge and battery still at 46% ?!?! This is insane!!! I might go for a 4 week record :) I already forgot where I put my charging cable. Running fw 3.14 with a latest Google Playstore app.
[General Accessories] sulin69:
any updates on sleep tracking + smart alarm?