[G2 Q&A, Help & Troubleshooting] hellhanzo:
hello xda-developers i wish some one can help me through this, and please don't mind my poor English.

i got a brand new white LG G2 D802 32G from USA last week to replace my old Samsung galaxy S i9000 , i choose LG G2 for it cheap price now and its great performance and i really wanted one since it came out .

it came with jelly bean but i cant remember the ROM build , what i do know there is a kit kat update for it so i decide to check if there is any for my new phone,and yes i download the LGMobile Support Tool from LG website and hook up my g2 to my PC via USB cable and it say there is a new update to my phone .

i updated it and every thing went smooth and once it done my G2 stuck on LG logo , i read and read in the forum and on the interne and try to go to download mode and recovery with no luck, instead of going to download mode i got black screen with small errors on the top to know later it called fastboot screen menu just like the pic [IMG="Fastboot"]http://www.shiaupload.ir/images/37138916180772352163.jpg[/IMG]

after long search Imanage to fix it by using this post http://xdaforums.com/showthread.php?t=2477595

thanks to cms88168 and every one who helped him and helped me to get over it .

after it i can go to download mode and recovery mode too( factory reset),so i start to try to flash stock firmware using this guide http://xdaforums.com/showthread.php?t=2432476 , but no luck i try the D802 32gb kdz such as D80220D_00 and D80220A_00 but no luck it stuck on LG screen and now i cant go to recovery mode :( only download mode is working for me , i looked for solution in the forum and i read this may be caused by flashing wrong firmware .

i lost the hope so i decide to take my new phone to LG mobile service here in my country Jordan , and things got more complected than before :( the technical guy say this phone not supported here they only support the D810 or something only bla bla ,he opened the back cover and i saw his face changed and asked me where did you get this phone from amazon? i told him yes my friend buy it from amazon and got it for me , he say this phone look not original for me i asked why , he told me one of the screws look different and u should have a S\N and IMEI number printed inside, and the G2 model code at the left side of bottom part say D800 it should say D802.

i did my home work and yes what he say is true

here is my phone from the inside it look exactly like At&t handsets from inside

View attachment 2924690

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[IMG="AT&T"]http://www.etradesupply.com/blog/wp-content/uploads/2013/12/ATT-LG-G2-D800-model-name.jpg[/IMG]

my phone from the inside it look exactly like AT&T handsets from inside

i find this video [YOUTUBE]qBrXRs9j5jY[/YOUTUBE]

same as my G2 but in the end of the video at min 6:34 u can see its totally different from mine

so after this long sad story can some one guide me how to make it work again and if possible root it since there is no warranty valid here in my country for it , i don't want to flash D800 firmware before i make sure its D800 or not .

this is the provider page on amazone you can see in the people feed back some of them complain and have the same story ,but i cant blame my friend for picking this one i am so sure he didn't notice it