yashsingh1/xdaforums huggingface dataset:
[AT&T Galaxy Note 3 General] MMakoto:
The first thing I did after getting device insights app deactivated is reset the tab s6, and luckily I don't see it be reactivated. Fwiw, I did log into another samsung email after reset. I wonder if this had anything to do with it?!
[AT&T Galaxy Note 3 General] ljwnow:
Probably not. I emailed this morning to the mysterious email and they unenrolled my wife's S6 tab and it did not reinstall. Maybe they've got a new guy?
[AT&T Galaxy Note 3 General] Caliguy:
Finally........ the Insights app doesn't re-install itself after factory reset.

Insights dept kept emailing me the same instructions and said the device had been removed on their side.

I am not sure if it was something they pushed to the S6 but it finally worked.

Once you get the code, do the following:

Step 1 – Open Samsung Device Insights app and tap the 3 dots on the top right

Step 2 - Select Admin Settings from the drop down menu

Step 3 – You will be prompted to enter a password. Enter xxxxxxxxxx

Step 4 – Then turn OFF the option for “Disable the factory reset”.

Step 5 – Go to the home screen by clicking the Home button.

Step 6 – Now go to Settings > Biometrics and security->Other security settings-> Device admin apps-> UNCHECK Samsung Device Insights

Step 7 – Tap on “DEACTIVATE” and then click “OK” on the prompt to uninstall Samsung Mobile Insights"

Step 8 - Factory Reset

You can also tell if it worked by looking at the "Device Admin Apps" the only app remaining should be "Find my device".

If the Insights app re-installs itself then try the folowing:

Step 1 : Settings->About phone->Software information

Step 2: Knox Configure->Apply latest profile

Step 3 :Go to the home screen by clicking the Home button.

Step 4 : Now go to Settings > Biometrics and security->Other security settings-> Device admin apps-> UNCHECK Samsung Device Insights

Step 5 :Tap on "DEACTIVATE" and then click "OK" on the prompt to uninstall Samsung Mobile Insights

Step 6 - Factory reset

Good Luck
[AT&T Galaxy Note 3 General] ljwnow:
Same here. Finally it is gone. Man it was not pleasant for sure..
[AT&T Galaxy Note 3 General] cheetablaze:
You sent an email today and they replied back today?
[AT&T Galaxy Note 3 General] ljwnow:
Yes apparently the stars aligned for me today.
[AT&T Galaxy Note 3 General] Kawaisa:
Does anyone know how to turn on NFC on the S21 Ultra? Can't turn it on..."Security Policy Prevents Changing Settings."

Didn't have this issue with my Insights N10+
[AT&T Galaxy Note 3 General] ljwnow:
My Insights S20 Ultra's NFC can be turned on and off. @cheetablaze @Caliguy @MMakoto
[AT&T Galaxy Note 3 General] SeanK_:
You might have to update the knox profile.
[AT&T Galaxy Note 3 General] Kawaisa:
Well that was easy.
[AT&T Galaxy Note 3 General] power_book:
My S21 ultra didn't come with screen protector pre-installed like Note 10 plus. Is this normal?
[AT&T Galaxy Note 3 General] ljwnow:
Yes. No screen protector this time. Get a nice TPU dry apply from Amazon.
[AT&T Galaxy Note 3 General] power_book:
Thank you for confirming. I did order 3 TPU deal for $0.99 from Amazon.
[AT&T Galaxy Note 3 General] MMakoto:
Did you order the DeltaShield one? I just installed it on mine, but the sides won't stick no matter what. I might just remove it and go naked when there's too much dust build up on the sides.

Linky:

Amazon.com: DeltaShield Screen Protector for Samsung Galaxy S21 Ultra (6.8 inch)(3-Pack)(Slim Design for Cases)[Compatible with Fingerprint Scanner] BodyArmor Anti-Bubble Military-Grade Clear TPU Film

Amazon.com: DeltaShield Screen Protector for Samsung Galaxy S21 Ultra (6.8 inch)(3-Pack)(Slim Design for Cases)[Compatible with Fingerprint Scanner] BodyArmor Anti-Bubble Military-Grade Clear TPU Film

www.amazon.com
[AT&T Galaxy Note 3 General] MMakoto:
Got any recommendations? My wet install didn't stick on the sides. Don't really wanna go glass either, it'll make the phone even more heavy.
[AT&T Galaxy Note 3 General] ljwnow:
That deltashield thing is junk. I had it. Wasted $1 for nothing. Order the LK.
[AT&T Galaxy Note 3 General] ljwnow:
Get the LK. I really liked it for the s21 ultra.
[AT&T Galaxy Note 3 General] pre4speed:
I got an email invite to get a free iq shield protector. I like iq shield but I'd prefer the ringke easy wing, but they have no plans at this time to make that for the S21 series.
[AT&T Galaxy Note 3 General] MMakoto:
My first time trading in with Samsung, glad that it went smoothly. Sent it in on 2/3, delivered on the 5th and also got the email confirmation, today the 6th they have accepted the trade in.
[AT&T Galaxy Note 3 General] ljwnow:
They are fast this time. I'm surprised
[AT&T Galaxy Note 3 General] power_book:
I received Deltashield film. I did wet application and make side stick with my palm. Dried for 8 hrs (undisturbed). Looks great now. No bubbles. Good deal.
[AT&T Galaxy Note 3 General] kmfdmpig:
I finally got my S21+, which seems like a great phone so far (coming from a Note 8).

Question - is there any way to hide the constant Samsung Device Insights notification? I know that it's running and am 100% cool with that, but the notification gets old and takes up space.
[AT&T Galaxy Note 3 General] MMakoto:
Yesterday I tried to do a 2nd install, but yield the same results. Good for you that it worked well. This type of protector is more rubbery feel, not good for me cuz I have moisty fingers.

Got the LK and installed it just right now. It works much better and the install was so much easier than wet or traditional ones. It feels very much like the one that was on my note 10+, but using the s pen from the Tab s6 leaves a trail underneath the protector, hopefully it'll heel itself. Thanks for suggesting.
[AT&T Galaxy Note 3 General] ljwnow:
none of the aftermarket TPU will survive the S pen, unfortunately.
[AT&T Galaxy Note 3 General] MMakoto:
That's not possible. It'll always be there until your 1yr is up and you get the deactivation code, AND reset the phone. It's actually better now, it used to show that icon on the top even if you don't pull down your notification.
[AT&T Galaxy Note 3 General] scorpio_bpl86:
not true

have been using autonotification to hide it since day 1
[AT&T Galaxy Note 3 General] MMakoto:
So what about the one on the note 10+? What kinda material is that?

Can you explain? It that an app that hides it?
[AT&T Galaxy Note 3 General] scorpio_bpl86:
install autonotification app ( my version 4.1.4)

go to notification blocking

add samsung device insight

done
[AT&T Galaxy Note 3 General] ljwnow:
I don't know. I remember Samsung used to sell screen protectors like that but not anymore.
[AT&T Galaxy Note 3 General] pre4speed:
Still waiting for shipment of all my devices. Got a call from an engagement manager the other day. She said she couldn't get it shipped any sooner due to it being "custom". Well, idk if I'll even be in town when it's delivered now. Find out Tuesday hopefully when my dad's surgery will be and then I'm hitting the road for my 14 hour drive to Oregon and couple weeks away from home. At least I have an insider I can explain to now if I don't get the device setup immediately upon delivery lol.
[AT&T Galaxy Note 3 General] ljwnow:
Dude you are the VIP. No one ever called me from the engagement team or whatever it is called.
[AT&T Galaxy Note 3 General] MMakoto:
I thought you only selected a regular 512gb unlocked? Even custom colored ones has started shipping.
[AT&T Galaxy Note 3 General] pre4speed:
Only because I emailed the gentleman I did the video call with lol

Selected the titanium 512. Won't ship til the 12th, possibly. All I'm getting is tentative date of shipping. So sick of these random reboots EVERY. SINGLE. DAY on this note 20 u I got in August thru insights. Sometimes multiple times a day.
[AT&T Galaxy Note 3 General] gpister:
Question. So I am in the study how does this work when I complete my year does Samsung automatically send me instructions how to unistall the insight app? Or how does it work exactly when your done with the study. You get some special code? Say they dont contact me how do I get ahold of them so they can help me out to unistall the program so Samsung isnt watching everything I do. I got the s21 ultra which I did not expect at all. The phone seems pretty damn cool I love that the camera bump is way improved and now has WQHD at 120 hz greatly improved off that.
[AT&T Galaxy Note 3 General] berniesteven:
Dang. I didn't get my survey yet!

SM-G870A Peace
[AT&T Galaxy Note 3 General] Joehen873:
I hope its 1 of the 2 bigger ones. But hey whatever
[AT&T Galaxy Note 3 General] paynedave315:
My fiancé is getting the note edge
[AT&T Galaxy Note 3 General] Bubba:
Just wondering. Those of you that have received the survey .... when did you get your previous phone sent. I got mine in January ... no survey yet.

Cowboy from Hell on a twisted trail.

Koffed From my Big Ass Outlaw Phone.
[AT&T Galaxy Note 3 General] scorpio_bpl86:
around last year

i got the s5 then
[AT&T Galaxy Note 3 General] pre4speed:
I too got mine in January this year. No survey for me. Maybe they choose people who didn't tamper with the previous one? Of those that got this new round of surveys, who rooted and ROMd? [MENTION=5300329]K-alz[/MENTION] didn't you? And [MENTION=4412122]Bubba[/MENTION] you did too? [MENTION=2516906]berniesteven[/MENTION] did you?
[AT&T Galaxy Note 3 General] 1Zero3forlife:
I got my S5 the begining of last August, still holding out hope.
[AT&T Galaxy Note 3 General] Bubba:
I never rooted my S5. Just gave it to the wife to use and sold her S4. I'm thinking it's maybe a time thing. Which means they are waiting to offer me a Note 5.

Cowboy from Hell on a twisted trail.

Koffed From my Big Ass Outlaw Phone.
[AT&T Galaxy Note 3 General] berniesteven:
[MENTION=3971661]pre4speed[/MENTION] yes, I'm rooted. Haven't heard a word since the original confirmation of my request.

SM-G870A Peace
[AT&T Galaxy Note 3 General] K-alz:
I got the note 3 on august 15th last year. And my wife got her S5 around the middle of September. I rooted the note 3 and put firekat on it and gave it to my wife (when the Samsung app wasn't able to detect root) and she never messed with it after that for the whole 6 months whereas I took the s5 that was meant for her and f*ked with A LOT. Now she didn't get the survey. [emoji23]

---------- Post added at 05:31 AM ---------- Previous post was at 05:29 AM ----------

And BTW I am receiving the note edge tomorrow. They sent me the survey around 11 am and congratulated me and sent me the ups delivery schedule around 1 pm same day. Lol

---------- Post added at 05:32 AM ---------- Previous post was at 05:31 AM ----------

I got mine in the middle of august of last year. Probably that's why.
[AT&T Galaxy Note 3 General] Bubba:
Yeah ... I'm thinking it is a time thing .. so maybe I'll get one next round.
[AT&T Galaxy Note 3 General] scorpio_bpl86:
i guess if you ask them too often they will not send you the survey ,,, i will try around the same time next year now :D
[AT&T Galaxy Note 3 General] Joehen873:
What am i reading this right, you guys rooted the phones while u were in the 6 month program???
[AT&T Galaxy Note 3 General] scorpio_bpl86:
for my s5

as soon as it came , i rooted , installed a rom

then installed the app

after 6 months requested to remove the app
[AT&T Galaxy Note 3 General] pre4speed:
Yup. I ROMd mine too. Getting 5 hours of battery from 100 to 30% on stock was not going to work for me for 6 months. I couldn't stay tethered to a charger. After ROM, it went all day. I hated that S5 tho. Too small for my liking. Gave it to my kid last week for his bday and he is a happy camper. I'm actually hoping I DON'T get a survey this time around as I just got into a G4. Would like to be able to use that for a bit lol. I know, I could not take the survey, but free beckons my name. Can't resist the best F word in the dictionary.
[AT&T Galaxy Note 3 General] Joehen873:
Ill wait to see if any1 roots the s6 edge they get from the program. I already read like 20.pages in this thread but gotta read some more. Oh wait so u guys rooted it first then installed the app?? Oh now i see how that would go under the radar
[AT&T Galaxy Note 3 General] Bubba:
I have heard that some rooted then installed the app ... and when flashing just restored the app with data. However, I've also heard that the phones now come with the app installed and you can't do that.
[AT&T Galaxy Note 3 General] Joehen873:
Well the last email i got yesterday said when I get the device go to playstore and install the app with this code. So im guessing it doesn't come with it cooked in
[AT&T Galaxy Note 3 General] K-alz:
Nope, phone comes without the app actually. They ask you to download the app from the play store and enter a password they provide to you in an email. Every device has its own password now. That's what I got in my emails.
[AT&T Galaxy Note 3 General] Joehen873:
So then to answer the question about rooting the answer is no????
[AT&T Galaxy Note 3 General] MMakoto:
When your year is up, go to the device insights app, click "contact support" on the lower right, click the email link in blue, it'll open up your email, make sure it's the email that you got the code from, then just send that email to them, and they should send you back a deactivation code within a few days, and there you can follow the instructions to deactivate the device insights app.
[AT&T Galaxy Note 3 General] MMakoto:
I actually had a similar issue with my note 10+. It'll randomly reboot, the fast reboot type, not the actual that's like 30 seconds. It reboots at least once a week, and most of the time it's when I put the phone down on a table. The battery also had an issue, when it got down to 15%, it could go down to 7% the next minute, then another minute later it'll just shut off.
[AT&T Galaxy Note 3 General] gpister:
Thanks for the info seems pretty self explantory from that end. Just curious so that way when my year is up I can take that off asap.
[AT&T Galaxy Note 3 General] pre4speed:
It started out like that, reboot when I put the phone down, now it's very random, several times a day sometimes. I'm so sick of this phone.
[AT&T Galaxy Note 3 General] apurvaas:
Hi everyone,

So I got my phone from device insights program and signed in Android using incorrect Google account as primary. I was trying to factory reset but somehow it's not allowed due to the app.

I have emailed support 2x already but no reply.

Is there a way I can do a factory reset?

Thanks
[AT&T Galaxy Note 3 General] power_book:
You can't factory reset. You have to use Odin.

You can use whatever account you want. They don't care.

Also you can add second google account then remove first google account.
[AT&T Galaxy Note 3 General] MMakoto:
i have a little problem here. right after unlocking the phone, fingerprint or passcode, once it gets to the main screen the phone is dimmed and most touches are unresponsive. i couldn't swipe left or right or tap on any apps, but i could swipe down from the notification and then tap on anything there and everything is back to normal again. has anybody else with this problem? it happens at least once a day, and today it's already been the 2nd time. i have the t-mboile 512gb ultra.
[AT&T Galaxy Note 3 General] ljwnow:
Odin the unlocked firmware and try again? Mine does not have any problem
[AT&T Galaxy Note 3 General] MMakoto:
i have not used odin before. how do you go about doing that? it wouldn't trip knox or anything? device insights app would re-install again automatically?
[AT&T Galaxy Note 3 General] starterdc:
I just received this survey 4:20 pm EST. Im in the S7 tab study. Could this mean a study for the new ear buds is coming? Deadline Feb 11 midnite to reply. Questions about my current Bluetooth headphones that I use.

Thank you for participating in the Samsung Device Insights study. Our team is conducting a short survey about your Bluetooth Headset/Earphones.

This will be an easy way for us to learn about the Bluetooth earphones that you have already purchased and use it on a regular basis. It certainly helps Samsung to provide more of the products you like. The survey would take less than 5 minutes.

We appreciate that you take the time and complete it by Thursday, February 11 at 11:59 PM ET.

Regards,

Samsung Device Insight Team.
[AT&T Galaxy Note 3 General] ljwnow:
It does not trigger Knox if you flash the official fw for 998U1 or 998U, from any of the US carriers. I bet there is a guide on the S21 forum or even the s20 forum here.
[AT&T Galaxy Note 3 General] MMakoto:
Thanks for the response. I have also asked the same thing on Reddit, someone said it could be the Samsung One hand operation app that's causing it. I'm gonna stop using the app for a day or two and see if that helps.
[AT&T Galaxy Note 3 General] apurvaas:
Is there a guide available for odin?
[AT&T Galaxy Note 3 General] Kawaisa:
I sent the insights team an email yesterday and they responded in less than 24 hrs. Interesting.
[AT&T Galaxy Note 3 General] skel4877:
Received this as well and promptly filled it out. Wondering what is coming up?
[AT&T Galaxy Note 3 General] beserker15:
Heads up guys, the S21 Ultra and S21+ are both $200 off on Amazon, Best Buy, and BH Photo. Since we technically paid full retail price for ours before the discounts, we can request a price match. I was able to get a $200 refund!
[AT&T Galaxy Note 3 General] gpister:
When you say full price even if you got the 50% promo code from insight? I mean that be hella dope getting a $200, or is it if you bought the phone full price? I am curious about this more info please. If so who did you contact was it via chat or phone?
[AT&T Galaxy Note 3 General] beserker15:
Yup, most of us got 50% off of the $1200 for the Ultra, which is "retail price" haha. I used chat in the Shop Samsung app > existing order > contact agent. Asked about their price match policy, said Best Buy has it at $999, sent them a link to it, they verified it, said they'll submit the request to their price match team, about half a day later I got an email saying that request is approved. Checked by CC balance this morning and saw that I had gotten the $200 refund.
[AT&T Galaxy Note 3 General] ljwnow:
Guy is smart not telling us yesterday. Good luck guys when a rush of requests show up at Samsung lol
[AT&T Galaxy Note 3 General] SeanK_:
I'm going to try it.

*Edit*

Just chatted with them. They said I'm eligible and will get a confirmation within 24 - 48 hours.
[AT&T Galaxy Note 3 General] power_book:
How to Download Odin Firmware to Downgrade, Upgrade, or Restore your Samsung Galaxy

How to use SamFirm to download stock Odin Firmware to downgrade, upgrade, or restore your Samsung Galaxy smartphone or tablet.

www.xda-developers.com

There's more about using Odin in XDA but you will get the idea.

Even if you flash the firmware, Insight app will self-install again as long as you're connected to network.
[AT&T Galaxy Note 3 General] power_book:
I got that email too. But to the email account associated with already deactivated insight app.
[AT&T Galaxy Note 3 General] gpister:
Did you recently purchase? I am out of luck if thats the case they are telling me 15 days from the date it delivered I got this phone like in January.
[AT&T Galaxy Note 3 General] power_book:
I shipped out the trade-in Note without the s-pen per chat with Samsung agent. Hope it's ok. but I have a chat transcript to back my action.
[AT&T Galaxy Note 3 General] beserker15:
Yeah, it's 15 days from the date of delivery. My pre-order was delivered on the 27th which was 14 days ago. Did you get yours on the 25th?
[AT&T Galaxy Note 3 General] gpister:
I actually ordered on the 20th, but I assume its on the date it shipped. I was able to have it checked into so I guess I will see they took the info I am hoping it goes through. It is going to be forward and get an answer 2 to 3 days, but at that point what goes on what happens do I get an email or something to know it went through.
[AT&T Galaxy Note 3 General] runtohell121:
I guess I might be the unlucky one with deactivation of the Tab S6 lol. Been emailing them since January 10th, got one response with wrong password and haven't heard back ever since even with multiple follow up emails...
[AT&T Galaxy Note 3 General] MMakoto:
I got the trade in approval very quickly, within 2 days of acceptance. Keep us posted on how it goes. Btw, why did you not send the s pen? The s21u would work a little better with the newer pens with lower latency.
[AT&T Galaxy Note 3 General] MMakoto:
In case anyone has the T-Mobile variant, you can tweet or message T-Mobile, give them the imei # and ask them to input it in their system and unlock it. I just did this a few days ago and just now my s21u is unlocked.
[AT&T Galaxy Note 3 General] cheetablaze:
So the price matching worked for me as well, but I bought the unlocked version. The model number on Samsung's website for the S21 Plus ATT does not match any other retailer selling this device. So my wife's phone was not not eligible for the price match. So maybe they figured this out awhile ago on the variant phones but forgot about the unlocked phones? $100 free bucks is going into Genshin Impact lol
[AT&T Galaxy Note 3 General] power_book:
S-pen from Note 4 and Note 8 works fine. I am not sure the latency depends on the pen... Also there's S-pen holder with a button. View attachment 5217419View attachment 5217421
[AT&T Galaxy Note 3 General] gpister:
Dude it worked with me! This is insane at first the guy checked into it via chat. After that I showed him bestbuy he said within 2 to 3 business days I would hear the response. Within I say 5 hours I get an email from Samsung $200 refund I am damn with this insight code and this make this phone dirt cheap I would say this has to be super amazing. Thanks for that look out who would of thought that would of worked this was aweseom!
[AT&T Galaxy Note 3 General] SeanK_:
That was quick. Mine is still pending.
[AT&T Galaxy Note 3 General] ljwnow:
Got refund confirmation emails for two samsung.com orders. Nice.
[AT&T Galaxy Note 3 General] power_book:
No refund yet. But Is it possible to just return the Watch3 I ordered using pre-order credit and get the credit back for something else?
[AT&T Galaxy Note 3 General] zeCosta:
They only price match unlocked version
[AT&T Galaxy Note 3 General] power_book:
My order was Unlocked 256GB with edu discount then the difference with Bestbuy one is only $137.50. Am I getting that or 50% of that? They said it will take 3-5 business days since mine is already delivered.
[AT&T Galaxy Note 3 General] beserker15:
You should be getting the full $200. It's not the price you paid after discounts, it's the original price of the phone, which was $1249 in your case. They say 3-5 days but you should get an email confirmation within a day.
[AT&T Galaxy Note 3 General] runtohell121:
With the unlocked being discounted... Now I regret going with AT&T version when it was $100 off. Chat said they'll pricematch, but since I paid in points/promo, they said they couldn't refund and would offer me a coupon instead; but now they said they couldn't pricematch due to not being the same SKU... whereas first chat said it will be pricematch. Oh well; worth a try.
[AT&T Galaxy Note 3 General] power_book:
Just got $200 refund. Thank you very much.

​
[AT&T Galaxy Note 3 General] pre4speed:
Still waiting on my entire order. Original date was the 12th, then got pushed to the 16th, now I received an email saying order delayed and we'll let you know when it ships. About ready to cancel the entire thing and go back to my LG.
[AT&T Galaxy Note 3 General] ljwnow:
Bro be patient. LG is not able to match this S21 Ultra. If you have got the price match, it is even better! Just wait for a few more days.
[AT&T Galaxy Note 3 General] Caliguy:
I just got a refund of $141.93 for the $200 Best Buy price match. I guess the $58.07 (10%) they refunded me for not returning the S21 Ultra was deducted from the $200........oh well better than nothing. Thank you to the person that posted about the price match.