yashsingh1/xdaforums huggingface dataset:
[AT&T Galaxy Note 3 General] pre4speed:
Can't get the price match. My best buy isn't selling the 512 titanium version. Actually not showing up on the app at all. I got a measly 40$ credit for this slow ass shipping that I have to use by March 1st. Like I want anything else from Samsung when they can't even fulfill this order in a timely fashion. I'm just so disgusted with Samsung at this point. Got a dud note 20u, now they can't even ship in a timely fashion for the S21U? It's been 4 weeks since ordering, 2 weeks since launched and they can't fulfill?
[AT&T Galaxy Note 3 General] ljwnow:
×

Wonder what would happen had you done it other way around 🤔
[AT&T Galaxy Note 3 General] pre4speed:
Now I got this just now. Time to cancel the order completely and get rid of this note? I'm going to email my contact for insights first and see if they can do anything.
[AT&T Galaxy Note 3 General] Caliguy:
No need to wonder, common sense dictates I would have received the full $200 price match refund and the a little less for the 10% cancel.......But who knew there would have been a price match.
[AT&T Galaxy Note 3 General] ljwnow:
Lol you are still doing good bro👍
[AT&T Galaxy Note 3 General] ljwnow:
Gosh wtf. I would be so pissed
[AT&T Galaxy Note 3 General] pre4speed:
Right? And the fact the details are unclear. Because today is 30 days since I ordered, but is the email saying another 30 days? I'm confused.
[AT&T Galaxy Note 3 General] cheetablaze:
Wow it's been many years since Samsung pushed my order back multiple times. My son uses an LG and he wishes he could get a Samsung phone. I can no longer use large phones like the Note or Ultra. Any thoughts about canceling and just getting the normal S21 but with max storage? I think 256gb is plenty for 99.9% of people so that could get it shipped quicker as well.
[AT&T Galaxy Note 3 General] pre4speed:
Only reason I ordered the max storage and the u is because the memory card delete is usually a deal breaker for me. I have 128 combined on this note and using over half between the 2. I don't want to risk running out of space. I take lots of videos and photos and the cameras are just better on the U. Plus I'm old so I need more screen real estate to make font bigger 😂. I sent off an email asking for details. As of now, I have no expected delivery date on my order page 🙄
[AT&T Galaxy Note 3 General] skel4877:
im in the same exact boat as you. Ordered the S21U 512Gb Titanium and they wouldnt price match since its the samsung exclusive colorway. after a ton of begging they gave me 10% off my "Order amount" and a $10.00 samsung promo code, which is really trash compensation but I guess if you push hard enough they can give you a little more.

Still no shipping date, no update, just the email that there was a delay on the delivery date. Really terrible experience overall so far
[AT&T Galaxy Note 3 General] sesnut:
How is it trash compensation if they didnt have to give you anything at all? You even admitted its a different item
[AT&T Galaxy Note 3 General] pre4speed:
All I gotta say is that phone better be flawless then! Lol. Not like this POS note or my son's S21U that he had to send for service due to a dead pixel. That phone better be the best phone I've ever had.
[AT&T Galaxy Note 3 General] MMakoto:
Sorry to hear about the delay, seeing how you were the first to order and now the last to receive, I feel bad for you. I came from the note 10+, which was a great phone and I didn't feel the need to upgrade for at least another year, but I am glad I got the 512gb s21u. The 120hz at max screen resolution is great, feels much more snappy than anything I've ever used. I like everything about the phone except the weight, two weeks in and I still haven't gotten used to it yet. I think you'll like this phone.
[AT&T Galaxy Note 3 General] gatorhnic:
You wouldn't happen to have the best buy screenshot?
[AT&T Galaxy Note 3 General] pre4speed:
No surgery for my dad at this time guys! Very happy to get that news. Thank you for all the well wishes!
[AT&T Galaxy Note 3 General] lolsmileyface13:
Anybody get an insights quiz about samsung earbuds? Got one about s week ago, very randomly.
[AT&T Galaxy Note 3 General] pre4speed:
Yeah, I got one a couple weeks ago. I doubt it will be an insights thing, cuz how would they put a tracking app on earbuds?
[AT&T Galaxy Note 3 General] jkxs:
Through the wearables app and the serial #. Not tracking as usage, but more about how you feel about it, pros/cons.
[AT&T Galaxy Note 3 General] pre4speed:
Got a phone call from the same person that offered me the 40$ credit. This is what was said. At least there's an answer to why (altho I think it's BS cuz I got the delay email before the storms hit, plus the shipping date disappeared before then as well) there's the delay and an actual real timeline.
[AT&T Galaxy Note 3 General] pre4speed:
I love it. I got invited for another video survey FOR A PHONE I DON'T EVEN HAVE YET! 🤔🙄 Hopefully the offer is still valid if I ever get the phone.
[AT&T Galaxy Note 3 General] ljwnow:
why you always get video interview? Are you a movie star or what. lol.
[AT&T Galaxy Note 3 General] pre4speed:
LOL, idk how. It was random the first time and this time, I think just cuz I've stayed in touch with the gentleman. But in answering back that I haven't in fact gotten my phone, he told me their target for this video survey is 18-24 years. Welp, that's DEFINITELY not me, so doubt they'll want my opinion when I do ever get the phone lol.
[AT&T Galaxy Note 3 General] ljwnow:
lol 18-24 has long gone for us old members of this forum. If you can, please bring up the loss of MST. Hope the phone gets to your hand soon!
[AT&T Galaxy Note 3 General] beserker15:
lol MST is not something 18-24 year olds care about. He needs to ask them to give RAW access to all of their cameras because their image processing blurs out cute dogs and cats haha.
[AT&T Galaxy Note 3 General] ljwnow:
lol so true. Can't care less about those things when there are homeless and helpless humans.
[AT&T Galaxy Note 3 General] pre4speed:
OH, I would also LOVE to complain about the SD slot delete too! Us old timers don't want a subscription service, we want to save those nickel and dimes for retirement! We'll see what happens.
[AT&T Galaxy Note 3 General] jkxs:
I use MST all the time with Samsung pay on my Note 8 (showing its age due to battery more and more). I care less about the sd card delete because I can always get a 512 gb. I'm 25. Would jump ship immediately to fold 3 if I get accepted to insights now that note series has been discontinued. I use my phone for email/web browsing, lots of YouTube/Plex and not really the camera app since I don't use social media.
[AT&T Galaxy Note 3 General] power_book:
Maybe Disabled dual sim support (eSIM) too?
[AT&T Galaxy Note 3 General] sesnut:
they dont need insight about mst. They know whos using it from samsung pay and its not enough for them to keep adding it.
[AT&T Galaxy Note 3 General] lolsmileyface13:
Samsung s21u back on sale on amazon for anyone who didn't get price match last time
[AT&T Galaxy Note 3 General] daviddem:
Did any one get deactivation code from samsung insights?

I emailed them multiple times within last 3 weeks and no response!
[AT&T Galaxy Note 3 General] runtohell121:
I kept spamming them every 2-3 days and finally got a deactivation code for the Tab S6 after about 3 weeks since the first deactivation email with wrong password lol
[AT&T Galaxy Note 3 General] pre4speed:
Still waiting over here. Got another email "we didn't forget about you" 🙄
[AT&T Galaxy Note 3 General] ljwnow:
lol hope that offers a peace of mind
[AT&T Galaxy Note 3 General] skel4877:
Lol you and are are still in the same boat. I got the same and it made me laugh
[AT&T Galaxy Note 3 General] pre4speed:
I got a shipment notification from FedEx for the order number! Nothing from Samsung tho. So could be one of any of the items in my order, only weighs 3 lbs, so idk. Guess we'll see Monday!
[AT&T Galaxy Note 3 General] ljwnow:
3lb sounds like the phone with accessories
[AT&T Galaxy Note 3 General] pre4speed:
Just got the email. Only the phone. That's OK tho, at least I get the phone first. Lol
[AT&T Galaxy Note 3 General] power_book:
Just received email saying my trade-in of Note 8 is successful (without) s-pen.
[AT&T Galaxy Note 3 General] MMakoto:
Since you are trading in your Note 20U, I would assume the trade in date has past. Did it extend by itself or you had to request Samsung to do it?
[AT&T Galaxy Note 3 General] power_book:
For me, Trade-In instructions was sent after the delivery of new phone.
[AT&T Galaxy Note 3 General] MMakoto:
I recently ordered the Tab s7+, trading in my Tab s6, and the trade in email with instructions was sent to me right when they have generated the shipping label of the s7+, and it has like around 2 weeks for me to send it in, but FedEx is Memphis is so backed up now, my package was picked up but didn't move for a week, so I'm wondering if the trade in date would be automatically postponed or I need to contact them to do it.

Btw, good to hear that your phone got accepted without the Spen.
[AT&T Galaxy Note 3 General] power_book:
As long as it is showing in FedEx system, I wouldn't worry about it. Samsung knows there's problem in Texas.
[AT&T Galaxy Note 3 General] pre4speed:
I haven't received any date the trade has to be received by, so I'm assuming I'll get those instructions when I receive the phone. I did just receive the email with instructions to install/activate the app when I receive the phone.
[AT&T Galaxy Note 3 General] pre4speed:
Got the email today. March 14th.
[AT&T Galaxy Note 3 General] pre4speed:
FINALLY! Already using 20% of 512 gb because I won't stream music. If I could count on my signal alway being strong enough to stream, I would but I know better living in the boondocks where there's limited towers. We don't and doubt will anytime soon even have 5G accessible. Nice looking phone tho. I like the textured camera surround. Much better display than the crap note. Photos are a bit saturated, might have to play with settings there. Still setting up the phone, so haven't used it fully yet. Hope ya'll, that were waiting with me also have yours in hand!
[AT&T Galaxy Note 3 General] Kawaisa:
Insights sent me another Tab S7 demo survey today. Guess they really can't find any takers half a year after release.
[AT&T Galaxy Note 3 General] pre4speed:
Well it's an overpriced tiny screen. It tries really hard to be a computer, but there are still many many things in this world that need windows. Android still can't come close to being windows. For my purposes, it's too big. In fact, I have the S6 tab and it's just too big. I just ordered the 8.4 tab a. Perfect size for me and my uses. I'll probably either sell or give the giant one to family.
[AT&T Galaxy Note 3 General] pre4speed:
For those that have used an app to remove the insights notification, even with it minimized, what app was that? I've looked back a bit, but I don't recall how long ago it was and my attention span is that of a mouse lol
[AT&T Galaxy Note 3 General] MMakoto:
It's called autonotification. I don't use it, but that's what someone said to use looking back a few pages.
[AT&T Galaxy Note 3 General] pre4speed:
Thanks
[AT&T Galaxy Note 3 General] pre4speed:
Not bad. Better than the crap note 20. This was 69 zoom.
[AT&T Galaxy Note 3 General] pre4speed:
Well, just got a random reboot on the S21 now too. Anyone know how to do logs and read them so I can get help finding the rogue app or setting?
[AT&T Galaxy Note 3 General] MMakoto:
I'm having that problem too, a soft reboot that takes less than 10 seconds. Had it on my previous note 10+ as well. For this reason I had requested the insights team to temporarily deactivate knox so that I can do a reset, it helped for a week or so, but I'm back at seeing these random reboots every few days or so, and I feel that it's getting more frequent. If you find a solution, please share.
[AT&T Galaxy Note 3 General] ljwnow:
I haven't seen any random reboots yet. Keeping an eye on it. Feels like it's some of your apps.
[AT&T Galaxy Note 3 General] pre4speed:
At this point, I know it's the same. However on the note, when I reinstalled the OS, I didn't use any backup and it still continued to random reboot, so I'm thinking it was a setting since it's now continued on the S21. I wonder if the force dark mode has anything to do with it, forcing apps that aren't made for dark mode making it "stick". But I can't stand all the white backgrounds on apps. There's still some apps that override it, wonder if that's the issue.
[AT&T Galaxy Note 3 General] MMakoto:
I transferred everything from the note 10+ to the s21u via smart switch, and it randomly rebooted, so I thought it was some app or setting I did, but since I did a factory reset and set it up as a new phone, it acted the same. If you have any suggestions, we can both test it out and see what helps. I have not seen many posts about our issue, so I guess we're the unlucky ones.

Edit - I did not enable "force dark mode".
[AT&T Galaxy Note 3 General] pre4speed:
I just don't understand how it can persist from one phone to another if it's not an app or setting. I haven't obviously been able to do a reset, so all I can do is a log, but haven't gotten any bites on help for that. I'm by no means a dev, so reading a log is useless for me to try lol. I haven't had any RR since the first that day. But now I know I just jinxed myself lol
[AT&T Galaxy Note 3 General] pre4speed:
RR at 01:30. I'm going to start tracking these things.
[AT&T Galaxy Note 3 General] green5178:
How long after you fill out demographic survey do you hear back? Do they respond even if you are not selected?
[AT&T Galaxy Note 3 General] MMakoto:
So I had a temporary permission to reset my phone given by the insights team, then the insights app was not running for a couple of weeks until now. Last that I remember the app icon was not visible up in the notification, could only see if once pulled down. However, now the icon is showing in the notification, couldn't remove or minimize it no matter what. Is this how it should be?

Edit - nevermind, I found where to minimize it.
[AT&T Galaxy Note 3 General] pre4speed:
No they don't, and it's very random in the timing.
[AT&T Galaxy Note 3 General] lolsmileyface13:
Is it possible to end insights 2 weeks early? I received my new insights phone and have to trade in my old one but they're saying I need to wait one month for the old one - I need to trade it in within 14 days tho lol
[AT&T Galaxy Note 3 General] pre4speed:
Just keep asking.
[AT&T Galaxy Note 3 General] runtohell121:
More than likely not... They've been more strict about it recently. I tried to get out of it early for the Tab S6 in January and wasn't able to do so. I tried getting out of it on my Galaxy Z Flip 2 weeks early and also was told no; have to wait until April 1st for the Z Flip.
[AT&T Galaxy Note 3 General] AmazingZ:
Did they agree to end insights 2 weeks early?
[AT&T Galaxy Note 3 General] iMogul:
I was in the Samsung Tab 6 insights program for more than a year and I asked them to deactivate it. They pushed an update and I was able to uninstall the "Samsung Device Insights" app, but under Security - I still see these two Device Admin apps, KC Client and Knox Enrollment Service which I cannot deactivate. Is this normal ? I did a factory reset as well.
[AT&T Galaxy Note 3 General] m11d23:
The same happened to my z flip as well. I was able to remove both a few days later after applying the latest Knox profile though. I emailed them about it but didn't get any response, so I'm not sure if they pushed something again or it just takes a little longer to remove.
[AT&T Galaxy Note 3 General] iMogul:
I emailed them and they told me to reset it, which I had already done once. So did it again and tried to apply the latest profile, it gave the error that there is no Knox configuration and it removed those two admin apps. That worked and I no longer see anything under admin apps .
[AT&T Galaxy Note 3 General] runtohell121:
Seems like the new way of removing the app and admin access is for them to push an update and need to factory reset your phone.
[AT&T Galaxy Note 3 General] pre4speed:
Don't have to reset. Just uninstall the app and apply latest profile takes all traces of insights off. This is of course after they deactivate. My mom has been out of the study on her note 9 for 2 years. But it was still doing the GPS tracking and under about device was still registered to Samsung. I just applied latest profile and all traces gone now.
[AT&T Galaxy Note 3 General] iMogul:
I did apply the latest profile after they deactivated. It installed the Samsung Insights app back again and when I clicked to open it, it said " Thank you for participation". I did the reset , apply profile and same results. After I got their email response telling me to reset it, it worked then after I applied the latest profile. Not sure if there is a delay in the latest profile getting updated on their end or they had to do something after I emailed them.
[AT&T Galaxy Note 3 General] RaphaelHD:
I'm looking to trade in my S20U to Samsung but the insights installer still seems to run and install the "deactivated" profile even after a factory reset.

Would this affect my trade in, would they reject it or should I be fine? Thanks.
[AT&T Galaxy Note 3 General] iMogul:
You can uninstall the "Samsungs Insight App" as well as try to apply the latest profile. It should be under -

Settings -> About Phone -> Software Information -> Knox configure . When you apply the latest profile it will say something like invalid and remove it.
[AT&T Galaxy Note 3 General] RaphaelHD:
I've already tried this, multiple times. I emailed Samsung again and they told me the same thing. The knox installer still shows up after a reset and reinstalls the deactivated app. How do I fully remove my device from insights? I assume they haven't removed me from their knox MDM system yet.
[AT&T Galaxy Note 3 General] RaphaelHD:
Would samsung or hyla mobile have an issue with insights being on the phone but deactivated? Would I get screwed if I try to trade my device in, in its current state? Thanks
[AT&T Galaxy Note 3 General] ljwnow:
On the same boat with you. They put my S20U on the deactivate profile. This is total BS. They should completely remove the device from their Knox server. Otherwise, the insights app just keeps reinstalling. My wife had the same problem with her tablet, but eventually they did the right thing and removed the device after 100000+ emails. I am done with insights after this. Keep emailing them.
[AT&T Galaxy Note 3 General] RaphaelHD:
Damn. This is really pissing me off, I am looking to trade in my device and have already extended the deadline to trade it in. The older method to remove insights where they gave you a password to manually deactivate and remove the app, seemed to work fine. This new method of pushing a "deactivation" profile is garbage.
[AT&T Galaxy Note 3 General] ljwnow:
Keep emailing them asking them to completely remove the device from their knox backend, not just a lame "deactivate profile", it is still a profile!!!!! If you see this KC thing in the admin app list, it means your device is still managed by them.
[AT&T Galaxy Note 3 General] RaphaelHD:
Yeah, I'm aware my device is still in their Knox MDM system. I emailed them a couple hours ago and asked for them to remove/unregister my device from the system. I hope they get their **** together and do it soon.
[AT&T Galaxy Note 3 General] Caliguy:
Any new Insights study coming up?
[AT&T Galaxy Note 3 General] ljwnow:
Any update? Mine is still in their Knox MDM. So lame.

Emailed again today 4/12/2021.
[AT&T Galaxy Note 3 General] RaphaelHD:
Yeah, they finally removed me a couple days ago. It took emailing them three times to get them to finally remove me. I asked them to "remove/unregister my device from their system" and provided my serial and imei again. They got back to me, I applied the profile and it all got removed.
[AT&T Galaxy Note 3 General] ljwnow:
Mine got removed this afternoon finally. Took 4 emails total
[AT&T Galaxy Note 3 General] Smuckerz:
I hadn't even thought of it since the deactivated profile got pushed out almost a week ago. But I went and applied the latest profile and it said my device wasn't registered and uninstalled all the KC stuff without having to contact them. In guessing the deactivated profile was necessary to make the Insights program able to be uninstalled at which point they removed it all together on their end. Just my guess though.
[AT&T Galaxy Note 3 General] iMogul:
Deleted
[AT&T Galaxy Note 3 General] daviddem:
I contacted them last night and they responded in the morning with deactivation profile pushed to my phone.
[AT&T Galaxy Note 3 General] zeCosta:
Any new inside invitation yet?
[AT&T Galaxy Note 3 General] scorpio_bpl86:
anyone else facing issues with their insights app crashing since the past week ? like 5-10 times daily

I am on note 20 insights ...
[AT&T Galaxy Note 3 General] DublinLarry:
I have Note 20 Ultra (unlocked) and have not had any problems, before or after the June security patch.
[AT&T Galaxy Note 3 General] bschai:
My insight app also crashes multiple times a week. My note 20 ultra has May 1st security patch. Tmobile version.
[AT&T Galaxy Note 3 General] smokestack76:
Seems its hit and miss how things work out now.... Apps crashing and what not.
[AT&T Galaxy Note 3 General] runtohell121:
Anyone on the Tab S7 program and keep getting a weekly email from the Insight team saying they're not receiving data? My Tab S7 is connected 24/7, though I might not use it for maybe 1 to 3 days each week... The Insight app keeps freezing/not responding, which I assume that's the cause for them not receiving data.
[AT&T Galaxy Note 3 General] scorpio_bpl86:
contacted samsung on the app crashing and they sent an update to my phone ... it still crashes .
[AT&T Galaxy Note 3 General] MMakoto:
Today I got an email from insights, on an email that was previously on their program. email subject [Samsung Insights] Samsung Discovery Quick survey, the survey asked what kinda Samsung products I'm interested in, I only selected the TV/home theater one, then asked if I wanna do a 15min video chat with them. Anyone else received this email?
[AT&T Galaxy Note 3 General] starterdc:
Yes I received the exact email around 8:30pm est.
[AT&T Galaxy Note 3 General] maracuya:
Received as well. Hopefully it's for a new insights study
[AT&T Galaxy Note 3 General] scorpio_bpl86:
i got that too
[AT&T Galaxy Note 3 General] pre4speed:
Yes, I got it, no I didn't want to do the video survey. Just Samsung asking users what they're interested in, don't think it has anything to do with insight devices.
[AT&T Galaxy Note 3 General] AmazingZ:
Are we have to use the insights progam device for at least 70 minutes every day?
[AT&T Galaxy Note 3 General] pre4speed:
It doesn't matter time, just has to be used minimum once a week.
[AT&T Galaxy Note 3 General] zeCosta:
Does anyone have an invite for the program?
[AT&T Galaxy Note 3 General] jkxs:
I would be interested as well!
[AT&T Galaxy Note 3 General] pre4speed:
Anyone ever have an issue with the S21U where the display dies? My son got his phone around the same time as me. His had a dead pixel, so he had insights send it out for repair. He received it back and actually lucked out as they did not automatically reinstall insights nor has he gotten any emails on the lack of info. It was fine last night, he woke up this morning and the display is dead but we can feel vibration feedback. Tried several force restarts, nothing. He tries to go on the computer to send off for repair, the Samsung repair page crashes.
[AT&T Galaxy Note 3 General] cheetablaze:
I baby my phone and the sim card tray broke. Just stopped reading everything. Had go drive it 45 minutes to ubreakifixit store. To be told they can't fix it, then Samsung let me mail it to them to be fixed for free. At least they will fix it fast, overnight shipping both ways.
[AT&T Galaxy Note 3 General] jkxs:
I wonder if the Fold 3 will be offered for insights when it is unveiled on August 11th. Does insights usually wait until after unveiling to send out surveys?