yashsingh1/xdaforums huggingface dataset:
[AT&T Galaxy Note 3 General] runtohell121:
Yup, heard the 10% rakuten is ending tomorrow... and don't forget about other potential discounts listed in this reddit post: https://redd.it/iyc4kh
[AT&T Galaxy Note 3 General] rsbuttar:
Of course, thats all ready to go. Plan on ordering the phone tonight then monday submitting replacement request with carrier for trade in eligible device since apparently a crack on the camera lens doesnt qualify for cracked screen trade in with Samsung.
[AT&T Galaxy Note 3 General] Croathlete:
Has anyone ever gotten a code during the weekend?
[AT&T Galaxy Note 3 General] sjh_2020:
I got one today (Sunday). Got it at noon and was expiring in 12 hrs (midnight). It's a bit weird - I'm guessing the system delayed the email because I got multiple mails with the same code, where the first one had programming variables left in it. Only the last one had all the text formatted correctly.
[AT&T Galaxy Note 3 General] SeanK_:
I'm guessing I'm not getting in at this point! :(
[AT&T Galaxy Note 3 General] mrcaptain23:
Anyone get response from Samsung insights email yet for deactivation? Code they sent last week was invalid (monday) and I wrote back and had follow up email. Still no response.
[AT&T Galaxy Note 3 General] BobZhee:
I feel your pain. I don't think I am getting one either.

I received my deactivation code/instructions for my Note 10+ the next day and it worked just fine. Not sure about other model devices.

They probably get slammed with emails of people asking to join, codes, etc. Might need to just keep trying or have a subject line that stands out or something.
[AT&T Galaxy Note 3 General] runtohell121:
Nope. Haven't heard back. I sent a follow up email on the 22nd.
[AT&T Galaxy Note 3 General] cheetablaze:
I've been waiting 2 weeks for a deactivation code, i'm just going to remove the google/samsung accounts on the phone and then reflash using odin. 99.9% sure as long as it's a stock official firmware it won't trip Knox.
[AT&T Galaxy Note 3 General] pre4speed:
My son's S21 Ultra in black and buds pro shipped yesterday! Mine in titanium still says will ship February 12, along with all my freebies
[AT&T Galaxy Note 3 General] pre4speed:
It will. I reflashed via Odin on my Note ultra, it immediately reinstalled the insights app
[AT&T Galaxy Note 3 General] ljwnow:
Emailed on Friday. No response for a deactivation code...just so you guys know. This is for a S6 tab.
[AT&T Galaxy Note 3 General] ljwnow:
That's right. There is no way around it....lol
[AT&T Galaxy Note 3 General] SeanK_:
Anyone get any codes today?
[AT&T Galaxy Note 3 General] MMakoto:
I didn't get any shipping confirmation emails nor does it show shipped on the order history, but I have something that's 1.6 lbs shipping from Council Bluffs, IA. Is that where the phone is from?
[AT&T Galaxy Note 3 General] runtohell121:
Irving, TX
[AT&T Galaxy Note 3 General] ravip27:
Yes, I got a code today. I completed the survey on Jan 20. Also I was able to participate in the program by emailing them on Jan 19.
[AT&T Galaxy Note 3 General] vonDubenshire:
I usually get surveys and my friend who participated for his third time with the Note 20 sent me a invite this round.

I received the survey to fill out by January 11 but I haven't heard back yet. I just emailed them.

Sigh.
[AT&T Galaxy Note 3 General] SeanK_:
I did that too, but at that time I was given a second survey to fill out which was the same Demographics questions.

I just emailed them again saying I'm still interested in it and that I hope I can take part. Tomorrow is the last day for the offer of $260 for accessoires so I'm still wanting to take advantage of it.
[AT&T Galaxy Note 3 General] FuMMoD:
Received codes for both my emails but hard pass for me. Loving my fold 2
[AT&T Galaxy Note 3 General] sjh_2020:
Oh wow... that's quite some luck. Do you know any specific triggers in the survey that help the selection?
[AT&T Galaxy Note 3 General] sjh_2020:
For people who have been a part of the program, do you know what type of data is collected by the app. Is it just high level usage meta-data or do they collect any internal app data as well? What about things like contact lists, photos, etc? Is this documented somewhere? I couldn't find anything online searching for this, and it seems there isn't anybody in the academic community who found this interesting enough to reverse engineer.
[AT&T Galaxy Note 3 General] MMakoto:
I filled out 4 surveys for the S21, two of them I said I'm using an iphone 11, 1 pixel 4xl, and 1 samsung note+ plus. I got two codes, on one of the iphone and the pixel. Back when I was in the note 9 and note 10+ studies, I have mentioned that I was using a samsung phone. So time changes I guess, but I would think that samsung would wanna attract non-samsung users in this program.

I was tempted to get the fold 2 when it was $1k after trading in my note 10+, but backed out thinking the fold 3 might support s pen and have under display camera.
[AT&T Galaxy Note 3 General] Croathlete:
So I never got a code for the S21 Ultra. I ended up preordering it on my own. Received it today.

I just got the attached email. Huh?
[AT&T Galaxy Note 3 General] SeanK_:
I would like ask them where's my 50% refund then.
[AT&T Galaxy Note 3 General] runtohell121:
They most likely assumed you got a code and joined; happened to me once, but after two or three emails, they took care of it eventually.
[AT&T Galaxy Note 3 General] ljwnow:
Why they are not giving out the deactivation code? I have emailed them 4 times for the S6 tablet. Lame.
[AT&T Galaxy Note 3 General] MMakoto:
You're not alone. A few of us here has the same problem with the tab s6. First code was invalid, then no response from them after a few emails. I'm gonna email them again tonight.
[AT&T Galaxy Note 3 General] ljwnow:
Wonder if they screwed up internally. I remember in the middle they asked us to reconfigure it.
[AT&T Galaxy Note 3 General] pre4speed:
My son's arrived today, came from Coppell TX and we are in Southern California.
[AT&T Galaxy Note 3 General] pre4speed:
I asked my video interview that question. They collect 1) what apps are installed, 2) what apps you use, and 3) how long you use each app. Nothing more.
[AT&T Galaxy Note 3 General] pre4speed:
Did the app actually install?
[AT&T Galaxy Note 3 General] sjh_2020:
Really? That's a bit surprising. I'd have thought that all phone manufacturers collect at least that much info. People have been devising techniques to fingerprint users using app patterns for such a long time. Given the lack of privacy laws we have here in the US, its the wild wild west for data collection
[AT&T Galaxy Note 3 General] runtohell121:
Anyone that received the S21 for the program not able to enable NFC? I was trying to set up Google Pay and can't enable NFC...

Error message: Security policy prevents changing settings

edit: fixed it by applying KNOX latest profile for the Insight program..
[AT&T Galaxy Note 3 General] ljwnow:
Any update? I have not even received one email regarding the deactivation. Are they locking us permanently to the stupid 50% we saved lol?
[AT&T Galaxy Note 3 General] MMakoto:
it was only yesterday that i've sent a 3rd reminder to them. i don't expect to hear anything back until at least a week later, or never. the sad thing about not getting the deactivation code is we won't be able to reset it for trade in.
[AT&T Galaxy Note 3 General] ljwnow:
Can we force a reset through "find device"?
[AT&T Galaxy Note 3 General] SeanK_:
Now I get a code! Yay!
[AT&T Galaxy Note 3 General] MelloPSD:
Sorry, newbie to knox in general. How do I apply the latest Knox profile? I went into the insight app, and every option requires a password authentication. Thank you in advance, this really gives me hope! I use nfc payments everyday.

"Google tags, please ignore: Samsung NFC S21 Ultra NFC not working. Samsung Insights program blocking NFC. Security policy prevents changing settings. Samsung Pay insights not working. "

*Edit*

Figured it out!

Go to settings s search for "knox configure" > select knox configure tab, tap on "apply profile"

NFC works! Yay! 🧡
[AT&T Galaxy Note 3 General] sjh_2020:
Congrats - looks like they're monitoring this forum :D
[AT&T Galaxy Note 3 General] ljwnow:
They are not. Otherwise, our S6 would have been deactivated.
[AT&T Galaxy Note 3 General] SeanK_:
I did send a follow up email yesterday, maybe that helped? 🤔
[AT&T Galaxy Note 3 General] MMakoto:
So a few years ago the US unlocked variant gets like quarterly software updates, that's why I always choose carrier locked, has that changed now?
[AT&T Galaxy Note 3 General] rbgrbg:
My unlocked Note 20 Ultra has gotten constant updates. You can see the list here: https://doc.samsungmobile.com/SM-N986U1/TMB/doc.html
[AT&T Galaxy Note 3 General] twstd4lfe:
Soo many of us in the need a code to unlock my Tab S6 camp....if I dont get one soon i`m going to return the Tab S7 I just got from insights. Cant sell or trade a Knox locked device after a year to buy a new one :)
[AT&T Galaxy Note 3 General] ljwnow:
Same here. Have not opened it yet. I wonder if Samsung fkd up and could not deactivate the S6. That would be terrible.
[AT&T Galaxy Note 3 General] ljwnow:
Any update from the S6 tab people? I emailed again with no response. WTF...
[AT&T Galaxy Note 3 General] mrcaptain23:
I think it is just no reply to any deactivation tbh. I'm trying to do it for my galaxy s10. I should have done it last year. Now I can't get the free s21 with trade in because of this :(
[AT&T Galaxy Note 3 General] ljwnow:
That's insane. My wife just got their S21 Ultra. If it can't be deactivated in the future why would we have it. Lame.
[AT&T Galaxy Note 3 General] DeathlessOne:
It can be deactivated. They're very slow with responding sometimes, that is all. Did you try submitting the deactivation request via the app and not email? Because, they usually don't respond to requests via email and asks you to contact them via app because it generates some info that helps them in giving you the code.
[AT&T Galaxy Note 3 General] cheetablaze:
Welp, I flashed a stock rom onto the device to wipe it clean but the insights app just auto installs again. Why can't this app just deactivate after 12 months of usage? This is a massive chokepoint relying on people from one email. When and if they reply I am going to give them some serious hell.
[AT&T Galaxy Note 3 General] ljwnow:
Afterall it's through email. The app just puts the IMEI/SN and program name in the email. Nothing else. And Yes, I did it that way. Bro, we need to get this sorted out.
[AT&T Galaxy Note 3 General] DeathlessOne:
They know people can do this and your IMEI/Serial will be on their database, so that they push the app from their end if your phone doesn't have it. So they have to remove your IMEI/Serial from their database AND give you the code, so you'd be out of the program from both ends. Unless that happens, even if you manage to flash the ROM on your phone, the phone automatically checks and installs the app back up on setting it up.
[AT&T Galaxy Note 3 General] ljwnow:
It makes me wonder if I should continue doing this. 50% is not that good considering the huge trade-in discount offered by the carriers. I am a postpaid customer anyway.
[AT&T Galaxy Note 3 General] russelldurose:
Please subscribe me too
[AT&T Galaxy Note 3 General] Caliguy:
I have been dealing with trying to get Insights app removed from my Tab S6 since 1/2/8/21, finally got instructions on 1/27/21 with a password. I foloowed the steps and the app the app Uninstalls but when I do a factory reset the Insights app auto installs after initial set up.

"Step 1 – Open Samsung Device Insights app and tap the 3 dots on the top right

Step 2 - Select Admin Settings from the drop down menu

Step 3 – You will be prompted to enter a password. Enter xxxx.......

Step 4 – Then turn OFF the option for “Disable the factory reset”.

Step 5 – Go to the home screen by clicking the Home button.

Step 6 – Now go to Settings > Biometrics and security->Other security settings-> Device admin apps-> UNCHECK Samsung Device Insights

Step 7 – Tap on “DEACTIVATE” and then click “OK” on the prompt to uninstall Samsung Mobile Insights"

That didn't work then told to try:

"From our records We Could the device has been removed already, Please follow the below steps and try to uninstall.

Step 1 : Settings->About phone->Software information

Step 2: Knox Configure->Apply latest profile

Step 3 :Go to the home screen by clicking the Home button.

Step 4 : Now go to Settings > Biometrics and security->Other security settings-> Device admin apps-> UNCHECK Samsung Device Insights

Step 5 :Tap on "DEACTIVATE" and then click "OK" on the prompt to uninstall Samsung Mobile Insights

Please let us know with a screenshot , if the error still persist."

Still the app Uninstalls but when I do a factory reset the Insights app auto installs after initial set up.

Has anyone else had an issue like this when trying to remove the Insights app?
[AT&T Galaxy Note 3 General] ljwnow:
You are lucky to even get a friggin response from them.
[AT&T Galaxy Note 3 General] ljwnow:
Any update bro? I got NOTHING. NULL. NONE.
[AT&T Galaxy Note 3 General] MMakoto:
It was only 2 days ago that I've sent a 3rd reminder, don't think I'll hear from them that soon, if at all. Reading the post above yours kinda scares me a bit even if I get the correct code.
[AT&T Galaxy Note 3 General] Caliguy:
LoL..... I guess so. Now if they could only solve the issue in the next response.
[AT&T Galaxy Note 3 General] ljwnow:
Are you guys gonna return the S7?
[AT&T Galaxy Note 3 General] twstd4lfe:
I just got the S7 and an S21U - i`ll return both next week if I dont hear back about my Tab S6 code
[AT&T Galaxy Note 3 General] ljwnow:
Same here. Guess I'll just stay away from Insights for a year and see if it becomes reasonable. This is a total trainwreck.
[AT&T Galaxy Note 3 General] metroslasher:
What would happen if I failed to use my phone on a daily basis or if it is stolen? Will they charge me for the 50% discount given?
[AT&T Galaxy Note 3 General] twstd4lfe:
What a trainwreck this year - might just odin both devices and initiate a return
[AT&T Galaxy Note 3 General] ljwnow:
Should be alright. The thief will have a hard time selling it lol.
[AT&T Galaxy Note 3 General] ljwnow:
I just don't understand why they just stopped replying to the requests to unlock the S6. Any explanation would be appreciated. We can't really hold anyone accountable since that email is the only way of contact. lol. It's like you send a signal to a black hole and wait to see if it gives out an x-ray eruption.
[AT&T Galaxy Note 3 General] runtohell121:
It's typical for the insight team not to respond for days or weeks... and eventually they will respond.
[AT&T Galaxy Note 3 General] ljwnow:
They have replied to phone requests pretty quickly in the past years. Normally 2 days max. But the thing for the S6 tab is just outside the normal window we used to experience.
[AT&T Galaxy Note 3 General] Kawaisa:
I got a response with code on my note 10 last year in Sept after about a week, feels like there's one person responding.
[AT&T Galaxy Note 3 General] twstd4lfe:
Ive been in the program since 2016 and usually its no later than a week. At this point I have sent 3 emails over 3 weeks and got no response so far. First time trying to unlock a tablet so maybe thats the difference but still I cant trade in my S6 towards my S7 if its still locked
[AT&T Galaxy Note 3 General] pre4speed:
I'll have to try a factory reset on my S6 after they gave me the code to deactivate. I notice even tho the app isn't installed anymore, when I go to Knox configure in about tablet it goes to a page that looks like this. I got that screenie from the Note 20ultra that the remotely deactivated the app on, that is also uninstalled. 🤔
[AT&T Galaxy Note 3 General] ljwnow:
Now it feels like that one person has left that position and no back fill lol.
[AT&T Galaxy Note 3 General] gotojanoo:
anyway to remove insight app notification on the top bar ? so annoying.
[AT&T Galaxy Note 3 General] metroslasher:
Yeah, but my main concern is if samsung will charge me for another half because I lost it.
[AT&T Galaxy Note 3 General] ljwnow:
Nope. You can make it smaller but not eliminate it. Sad.
[AT&T Galaxy Note 3 General] gotojanoo:
Lol i shouldn't go with insight i guess
[AT&T Galaxy Note 3 General] AmazingZ:
We shall all send emails to the insight program to complain about this. I could eliminate the icon in my S6.
[AT&T Galaxy Note 3 General] pre4speed:
All you can do is minimize it so it doesn't show in the notification bar, but will still show up in the pull down unfortunately
[AT&T Galaxy Note 3 General] ljwnow:
It has been 2 weeks with 4 emails and I have not heard anything back from the mysterious email address regarding unlocking the S6 tab. This is insane.
[AT&T Galaxy Note 3 General] MMakoto:
Although my note 10+ has the insigh app deactivated, now I'm a bit worried that it won't remove even after a reset, which I will do next week once I get the s21U, I need to trade the phone in. Fingers crossed.
[AT&T Galaxy Note 3 General] AmazingZ:
nvm
[AT&T Galaxy Note 3 General] gatorhnic:
I use an app called tidy panel. Free version let's you hide 2 notifications. Works great. Don't see the persistent insights notification anywhere.
[AT&T Galaxy Note 3 General] ljwnow:
Thank you. Working great! Finally got rid of the eyesore.
[AT&T Galaxy Note 3 General] ljwnow:
I have never had a problem with the phone insight deactivation. Should be alright.
[AT&T Galaxy Note 3 General] Kawaisa:
nvm...
[AT&T Galaxy Note 3 General] cheetablaze:
Oh no... I just realized that my Tab S6 is done with the insights study as well. I have zero intentions of upgrading but I would like the app to be removed. I will ask once they give me the code for my wife's S9+ lol
[AT&T Galaxy Note 3 General] ljwnow:
Sent the 5th email in the beginning of the 3rd week just now for this S6 tab. So far no response. Guys, we are fkd.
[AT&T Galaxy Note 3 General] runtohell121:
Calm down.. a little delay in getting the deactivation codes isn't the end of the world...
[AT&T Galaxy Note 3 General] ljwnow:
lol sure world won't end. But this program is poorly managed. And a few of us are waiting to have it unlocked in order to trade in while the return window of the new tablets is closing. Maybe we are not fkd, but time is wasted.
[AT&T Galaxy Note 3 General] power_book:
Me too. Just write a polite email and give them a week.

Anxiously waiting for S21 Ultra (black, 256GB). Ordered on 1/26. Status is "ships by 2/5.
[AT&T Galaxy Note 3 General] cheetablaze:
Yeah Samsung wants my wife's phone shipped by Feb 10th for trade in and it's been almost a month since I sent them the first email. I don't want to payback $350 because somebody is unable to do their job.
[AT&T Galaxy Note 3 General] vonDubenshire:
There is nothing that helps move Customer Service along like Tweeting to them publicly.
[AT&T Galaxy Note 3 General] vonDubenshire:
I can't believe this is the first time I didn't get a code in 3 years and I have only considered the S21 recently and emailed Insights twice

I had a survey but it was from a friend's invite!!! Crazy. Oh well
[AT&T Galaxy Note 3 General] ljwnow:
If they don't deactivate my wife's s6 we are returning the s7, period. If you use a postpaid plan, their program is not very attractive. Recently Sprint/TMo had a trade-in of S9 and get $800 off the phone. Much better than the Insights.
[AT&T Galaxy Note 3 General] MMakoto:
Hey, I got a response from them at 4:59pm EST today, but guess what, the new code still don't work. LoL. This is ridiculous.

Edit - I responded and said the code didn't work, and surprisingly received a new code within minutes, and it worked. I have reset the tablet and all is good now.
[AT&T Galaxy Note 3 General] ljwnow:
OMG got the code just now. And the first one did not work. I immediately asked again and got the 2nd code which worked out. Phew...
[AT&T Galaxy Note 3 General] pre4speed:
Am I the only one that's still waiting for their insight S21U to EVEN SHIP?? I was one of the first to get a code and now I'm last to get the device?
[AT&T Galaxy Note 3 General] runtohell121:
What color and storage did you get? Custom color takes longer to ship... Some storage option were out of stock/backordered.

And knowing how Samsung works, even if you were first to order, it doesn't mean your order will be first to ship unfortunately.
[AT&T Galaxy Note 3 General] ljwnow:
For anyone who got the S7 Tab 5G, if you could not find the Serial Number, you can use the IMEI on IMEI.info to find the Serial Number.
[AT&T Galaxy Note 3 General] ljwnow:
My wife got the S21 Ultra 512GB. She's still waiting for it to ship. It has been quite a few days now.
[AT&T Galaxy Note 3 General] naim1234:
How did you get a reply ? I'm waiting for them to give me the code for my S10+ that has been in insights for.over 2 years...I also need to trade it in... I emailed them last week and I also submitted a BBB complaint
[AT&T Galaxy Note 3 General] MMakoto:
Send a reminder email. A cousin of mine sent them two emails requesting deactivation codes, one got a response today.
[AT&T Galaxy Note 3 General] pre4speed:
Yeah, I just figured the phone has launched everywhere, why am I having to wait til middle of February to even ship? I ordered the titanium 512 on January 15th. This is just seriously flawed shipping. I know I wouldn't be first to receive, but a month? When the phone is released already? I hate this Note 20U THAT much lol.

On another subject. Anyone get the black in 128 and have any issues? My son received his a week ago and discovered a dead pixel! Not stuck, it's dead. Looks like a spec of dirt would under a screen protector but he doesn't have one. I'm hoping that samsung isn't sending faulty units for insights now. This note is faulty, my son's has faults, both from insights, just bizarre.
[AT&T Galaxy Note 3 General] AKNOTTS66:
Does anyone have a working 5% off referral code? can you DM if anyone does? Looking at the Samsung Jet 75 Cordless Stick Vacuum.
[AT&T Galaxy Note 3 General] ljwnow:
Still waiting for it to ship too. 512GB here.
[AT&T Galaxy Note 3 General] SeanK_:
Me too! Mine says ships by Feb 5th though
[AT&T Galaxy Note 3 General] MMakoto:
Got my T-Mobile 512gb black today. Most freebies came except the buds pro.
[AT&T Galaxy Note 3 General] power_book:
Just received shipping notification for Unlocked S21 Ultra Black 256GB (ordered on 1/26)

For phone trade-in, do I have to send back S-pen? any experience please.
[AT&T Galaxy Note 3 General] pre4speed:
When did you order, what color?
[AT&T Galaxy Note 3 General] SeanK_:
Jan 28th
[AT&T Galaxy Note 3 General] MMakoto:
Yes, most definitely. It would look funny if there's a deep hole on the phone right? LoL. I just dropped off my note 10+ today at FedEx. I removed the original screen protector, took a video showing the condition of the phone in all angles and the water damage indicator inside the sim tray. This is my first time trading in with Samsung, so hopefully all goes well.
[AT&T Galaxy Note 3 General] runtohell121:
S-pen, I will say yes, that needs to go with the phone. Any other accessories you keep. I would remove any screen protector or skins you have on the phone and record yourself packaging the phone.
[AT&T Galaxy Note 3 General] ljwnow:
I removed device insights, reset the device, and you guys know what, after it was reset, the device insights got installed again after I signed in. lol what should I do.
[AT&T Galaxy Note 3 General] ljwnow:
Dude, same thing is happening on mine. This is great.....
[AT&T Galaxy Note 3 General] ljwnow:
Did you try factory resetting the S6? This Samsung Insights just invited itself again to the tablet. This is getting weird. Emailed them again, they will probably reply in 2 months.
[AT&T Galaxy Note 3 General] pre4speed:
No, I haven't reset it yet. Really haven't had the time. Will try to get to it this weekend, but just got news my dad is set to have open heart surgery this month and I may need to spend time away from home.
[AT&T Galaxy Note 3 General] ljwnow:
Good luck to your dad. Report back with a successful surgery bro!