yashsingh1/xdaforums huggingface dataset:
[AT&T Galaxy Note 3 General] DEVS-XDA:
Samsung Insights

Hello Everyone, I've been trying to find any information on or anything related to the Samsung Device Insights Program. I've chatted, emailed, and been rerouted directly from Samsung to their promo department to their app development and so forth with no answers. Nobody has no idea about the program or anything related to it at the company. I was apart of the program as recently as receiving and completing a survey for the S8 but no other emails have been sent to me. If anyone can guide me as to where I can be apart of the program again, I would really appreciate this. It's been frustrating being on hold for 3 hours a day and given 5 different phone numbers from Samsung leading nowhere. I've emailed them at the sea email and sent them tweets but no luck. Thank you all.
[AT&T Galaxy Note 3 General] cheetablaze:
The sea email is still good to go, they will email you close to when a survey will come out... Maybe?
[AT&T Galaxy Note 3 General] yarnsrj:
Cheetablaze has the right of it. Crickets until Survey time.
[AT&T Galaxy Note 3 General] exhibit_II_user:
Hi guys! My year on the Note8 is up, and I'm trying to get it unlocked, with no luck. TMobile points me to Samsung, Samsung tells me to talk to TMobile...Any advice?
[AT&T Galaxy Note 3 General] mike.o84:
You need to email insights directly.
[AT&T Galaxy Note 3 General] exhibit_II_user:
I have, several times. No luck...
[AT&T Galaxy Note 3 General] mike.o84:
Sorry... That's what I did on the tablet way back when and it took them a few days to get back to me. Hope they reply back ASAP!

Good luck
[AT&T Galaxy Note 3 General] DEVS-XDA:
Is it possible for them to kick you out of the program based on your last survey if they didn't like your answers? That's the only thing I could think of. I would love to be apart of the program again even if I don't get selected for a phone.
[AT&T Galaxy Note 3 General] cheetablaze:
You only get kicked out if you break the terms and conditions, such as rooting the device. If you were not selected, then no you were not kicked out because you never received a phone. Just email the Insights team and tell them you want to receive a survey in the future. The just wait awhile.
[AT&T Galaxy Note 3 General] usuki:
My wife's note 8 was unable to unlock via unlock app but after contacting tmobile via Twitter I was able to unlock my note within 24 hours after that. They said, the unlock needs to be approved as it was not purchased from tmobile directly. Try Twitter, it will work. Just tell them "I want to unlock my note 8 and unable to do so via app. Please assist me."
[AT&T Galaxy Note 3 General] pappy53:
Trying to decide between Note 8 and S9+.
[AT&T Galaxy Note 3 General] Saketh123:
Yup, try Twitter. That's how I got mine unlocked. Just tell them you're leaving on a work trip to a different country and also tell them that you don't want T-Mobile to ruin your trip etc..... xD
[AT&T Galaxy Note 3 General] exhibit_II_user:
Thanks! I'll give that a try :)
[AT&T Galaxy Note 3 General] cheetablaze:
Did you make a decision on what to get? I would lean towards the S9+ and say nope to the stylus. Plus with it being a year newer you won't need to get another phone for a couple of years. I'm keeping this Note 9 until it explodes in my pocket.
[AT&T Galaxy Note 3 General] pappy53:
Actually, I meant the Note 9.
[AT&T Galaxy Note 3 General] twstd4lfe:
anybody tried flashing unlocked firmware to their Note 9 from the insights program? I figured Knox might kick in but once the flash is complete all of their administrative stuff should auto install since its linked via IMEI?
[AT&T Galaxy Note 3 General] exhibit_II_user:
OK, first of all, many thanks to the folks that recommended I use Twitter to contact TMobile about my unlock issue. I don't know what it is about the magical Twitter team, but they can get things done. They processed my unlock request within about 48 hours, somehow whitelisted my Note8 and all of a sudden, the TMobile Unlock app worked. Don't know why the regular TMobile telephone tech support cannot do this--I contacted them at least three times, to no avail, wasting tons of time. Go Twitter, and go XDA Developers :)
[AT&T Galaxy Note 3 General] Saketh123:
Bam, there you go :) Always works.
[AT&T Galaxy Note 3 General] cheetablaze:
I have already installed a few different stock firmware via Odin. If you want to flash unlocked or for a different carrier then just make sure you sim unlock the phone first. Their admin stuff is tied to your email account... I think?
[AT&T Galaxy Note 3 General] twstd4lfe:
Thanks for the info! Did their admin stuff auto install on your Note 9 after the initial setup process (after flashing firmware)?
[AT&T Galaxy Note 3 General] cheetablaze:
Yeah when you use Odin it will format everything. Once the phone starts up and gets into the setup portion, it installed the Insights app again.
[AT&T Galaxy Note 3 General] usuki:
I actually avoid calling them as much as possible. Pretty much everything gets done via Twitter. Recently ordered oneplus 6t and they are charging shipping to existing customer but not to new customer. I sent PM via Twitter. One message and got the shipping $ credited. Much better than explaining over the phone.
[AT&T Galaxy Note 3 General] cheetablaze:
My phone was on the couch and it hit the ground. The S-Pen shot out like a torpedo in a submarine. I wish they would have secured the pen better in the phone. I don't even use the worthless pen anyways.
[AT&T Galaxy Note 3 General] twstd4lfe:
My buddy and I both in the Note 9 program got emails at 1am about not using our devices as primary - has to be an error since we both use them daily but I did notice that after a Knox update a few weeks back the insights app stopped working
[AT&T Galaxy Note 3 General] MMakoto:
I got the same email today. I have been using the phone ever since, early September.
[AT&T Galaxy Note 3 General] KryogenikX:
This happened to me as well I wrote to them right away when I saw the insight app kept closing and I think 2 days later they must of done something cause insight app was working normally again
[AT&T Galaxy Note 3 General] MMakoto:
I emailed them stating that I've been using the note 9, and they asked me to send a screenshot of the imei# under the insight app. Strangely when I opened the app, it asks me to activate it, but I'm pretty sure it was activated on day 1. My phone was never resetted or anything, but strange that it deactivated itself, maybe this is why they're emailing me. I have the T-Mobile variant.
[AT&T Galaxy Note 3 General] power_book:
Anyone having problem with NFC/payment option greyed out?

My note 9 got KNOX and insight update pull last night and ever since that. No more NFC function.....
[AT&T Galaxy Note 3 General] mike.o84:
Just checked and I can't turn on my NFC either.
[AT&T Galaxy Note 3 General] power_book:
I figured it out finally.

You have to go to Setting/About phone/software information/KNOX Configure then do Apply latest profile.

After this, NFC setting is no longer greyed out.
[AT&T Galaxy Note 3 General] pappy53:
After the debacle with the Note 9, I wonder if they will charge for the Galaxy S10, and how much.
[AT&T Galaxy Note 3 General] Gunbust3r:
Hopefully a better split (Are you reading this Samsung?) I'd go for paying 25% of retail.
[AT&T Galaxy Note 3 General] sapps:
Why would they lower the split? For every person that complained about it (and yes there were a lot)., there were 2 willing to pay 50% (they just weren't as vocal). Add to that how many of those who said they would never do it if they had to pay for it, but then ended up doing it any way.

I agree, I wish they would lower the %, but I don't see it happening.
[AT&T Galaxy Note 3 General] scorpio_bpl86:
i don't see it happening either ... They will either stay with the 50% or increase it a bit ..
[AT&T Galaxy Note 3 General] garymeter48:
Thanks, that worked!
[AT&T Galaxy Note 3 General] power_book:
LED cover is not working again. NFC works but not LED COVER.

Update: LED view cover was dead. It took 2 weeks to get replacement case from Samsung.
[AT&T Galaxy Note 3 General] leyvatron:
Dumb question, When you install the insights app, the gps turns on and off randomly?

Im guessing thats part of the program tracking/survey.
[AT&T Galaxy Note 3 General] jellybear456:
Correct.
[AT&T Galaxy Note 3 General] diggitydogg:
I haven't has that issue again. I did notice the first time that once the NFC message came up as being against security policy when I tried to use Samsung Pay, but I factory reset my phone and it started working again. This was before I saw I could just go reapply the knox profile and it would start working... Since that initial time thought I have had no problems with MY LED case or Samsung Pay. I did also switch to the U1 firmware instead of ATT to get in on the One UI beta program so that might be part of it too.
[AT&T Galaxy Note 3 General] power_book:
I am in the process of getting warranty replacement for LED view cover. It failed after 3 month of use without any physical damage.
[AT&T Galaxy Note 3 General] undertaker2k14:
Seems my Dex is not working because of security policy about USB host storage any ideas? Used to work before...using Dex Pad my Tab S4 works without issues. Anyone else getting 'Security Policy Prevents use of USB Host storage' and/or Dex issues with the Note 9 on insights? I am on latest Nov 1 patch.

I was getting issues with Samsung Pay not working too because NFC wasn't allowed by security policy but resetting it through custom.samsungknox.com fixed it.
[AT&T Galaxy Note 3 General] cheetablaze:
I can't wait when they announce the new S10 lineup, one or more of these will run over $1,000 dollars with the lowest RAM/storage options. The insights team will send out that survey that says, "Hey guys, we want to know how much of a discount we should offer on our next lineup of phones. How much of a discount would you like to see?"

Pay Full Price or Swing by a Corporate Store to Donate an Organ

Promo Code for Half Price

Promo Code for 75% Off

Promo Code to Make it Free

Everybody selects the last option of course and then when the final email comes out they will say, "After reviewing the results of the survey... we decided to say screw everyone and give a promo code for 25% off the next phone. Please pay up front or sign up for a 0% interest loan that not many people are eligible for."

I am happy with my Note 9, there are a few things that annoy the piss out of me with it still. Just axe the Note series and make the largest Galaxy S phone have a stylus. Not trying to throw shade at Samsung or start a flame war, but I won't be using this program for a couple years if the discounts stay at 50%.

Note 9 gripes:

- Still feels too large

- Face/Iris unlock is slower than my S8 and sometimes just doesn't work at all

- Camera blur in daylight... really? I have to spam the photo button and sometimes pray one will come out

- Stylus is still useless... completely useless, but my iPad pro is my main driver with the apple pencil

The phone is still snappy and it gets the job done, but I can't wait to get this year over so I can ditch it for a smaller phone. Anyone absolutely loving/disliking their Note 9?
[AT&T Galaxy Note 3 General] zimgir124:
Anyone have issues with the insights app not staying open?

It used to stay open even if I tapped close all but now it actually closes.

I've tried to reapply the Knox profile but that hasn't worked.
[AT&T Galaxy Note 3 General] yarnsrj:
Funny that y'all mentioned the Insights App not running... I was in the Note 8 Program, but honestly forgot about requesting the deactivation code. When I clicked on the app, I see this...

Can I assume Samsung Insights took care of this for me?View attachment 4696545
[AT&T Galaxy Note 3 General] diggitydogg:
I actually got a couple of messages from them saying that my device wasn't reporting. I had to send them screenshots of the insights app running. I also sent one of the security settings that showed the profile was active and that I just updated it.

My led case stopped working again so I reapplied the profile and that took care of it.

---------- Post added at 11:14 AM ---------- Previous post was at 11:13 AM ----------

You should just be able to delete the app then since you fulfilled the contact. It appears as though it isn't active anymore, but I'm not 100% sure.
[AT&T Galaxy Note 3 General] pappy53:
Any rumors on the S10 program?
[AT&T Galaxy Note 3 General] FuMMoD:
I would love an invite. I've been trying for the past few years lol.
[AT&T Galaxy Note 3 General] bill_west63:
Got the email from Samsung but need a referral if anyone has one to pa me please.
[AT&T Galaxy Note 3 General] uplift777:
Hello, I got an email as well today. Any body here that can be a referral for me?

Thanks!!:D
[AT&T Galaxy Note 3 General] Gar76:
Hello everyone, I have finally got an email from Samsung. Now I just need a someone who is willing to give a referral. Thank You
[AT&T Galaxy Note 3 General] mutantblack:
Same here. If anybody can be my referral pls? Thank you in advance.
[AT&T Galaxy Note 3 General] badler6545:
Just got an email too like all the others! If anyone gets the chance, I'd be very appreciative to receive a referral. Hopefully I don't get lost in the flood of requests haha.
[AT&T Galaxy Note 3 General] pre4speed:
Looks like another batch of emails. I had a little glitch with my app not submitting for a week due to rootcloak, so I'm going to wait at least another week before I throw my name to anyone. Those that already pmd me, I am not ignoring just waiting a bit. I've still got your pm, so just hold tight a bit please. If you get another referral, please pm me to let me know. Thanks.
[AT&T Galaxy Note 3 General] butchieboy:
Same here if anyone can help with a referral?

FIRENOTE V20XxX
[AT&T Galaxy Note 3 General] Cojam1:
I will give referrals also if I get accepted . I took the survey on 1/13/15. It said it can take up to a few weeks,so be patient. Some were more fortunate than others by getting phones almost immediately. My personal hope is they stop giving out S5's and I get a note Note4 or heck even a the new S6. But that's just wishful thinking. :))) One can only dream. Good luck to All and remember we're not entitled to get these phones as some people in these threads think we are.
[AT&T Galaxy Note 3 General] Ramhardy:
you guys should be good, the current set from januarys survey was for everybody but t-mobile and t-mobile variants, hopefully that will change.
[AT&T Galaxy Note 3 General] wilsonch1551:
Referral

Same here, been hoping for one for a while.
[AT&T Galaxy Note 3 General] TTLayland:
I've been waiting so long now
[AT&T Galaxy Note 3 General] hackmod:
If anyone has a referral name available, I'd love to get that from you....

Thank you so much for your help if you are able to provide a name for my entry into the program. Have a great day
[AT&T Galaxy Note 3 General] Darknxt:
Referral

First time posting so I hope I'm doing this right. If anyone has a referral I would like one it will be greatly appreciated, thank you for your time.
[AT&T Galaxy Note 3 General] FuMMoD:
I would like a referral please.
[AT&T Galaxy Note 3 General] pre4speed:
Just checking back in after my email convo with an Insights rep. Here is what I did from time I got the phone.

Tried stock for 6 days, no root or anything. Battery life was horrible, 5 hours from 100% to 30% with 2 hours SOT. Had emailed Samsung to ask about root, was told it's prohibited because it takes functionality from the app that is required. 6th day I said no more, factory reset WITH that app running, rooted, safestrap and installed DK with xposed mod rootcloak. Installed app and left things. got an email 8 days later saying they hadn't received any data for that time period. I replied saying the phone was getting hot so I reset it. Screenshot of the app sent showing the "app is running normal" text. Got a reply saying factory reset is prohibited and that setting (factory reset not allowed) should be on. Still no data was being sent. Uninstalled rootcloak, but left DK on the phone. It has been 2 weeks, the app is running constantly (see the gps icon in status bar occasionally) and have not heard anything from them about detecting root. So I think it's fair to say, being rooted is ok, just don't use rootcloak, and I'd also recommend not flashing ROMS all the time.

On another note, I have given out alot of referrals and have not gotten anything from them saying to stop, so I'll still give more people my info if requested. Missing my N3 ALOT and will definitely be going back to it after the 6 months.
[AT&T Galaxy Note 3 General] pstarkey001:
Yes...i would like that info please. Been trying for months now to get a referral. It would be much appreciated.
[AT&T Galaxy Note 3 General] pre4speed:
Please PM me.
[AT&T Galaxy Note 3 General] Gar76:
On another note, I have given out alot of referrals and have not gotten anything from them saying to stop, so I'll still give more people my info if requested. Missing my N3 ALOT and will definitely be going back to it after the 6 months.

Yes Please pm me if you can, I will appreciate that greatly. Thank you Pre4
[AT&T Galaxy Note 3 General] pre4speed:
Pm me.
[AT&T Galaxy Note 3 General] DeathlessOne:
Me too. Fortunately, one of the kind members in this forum provided me a referral and I got invited to the Note 9 program. Unfortunately, due to the 50% fee, I decided to pass and never did the initial survey that I received. Now, I'm not sure if I'm still on the program and would receive an invite for the S10 automatically (if that happens, and also for future studies), or if I'd need another referral to get into the program again.
[AT&T Galaxy Note 3 General] scorpio_bpl86:
my friend just got this email 30 min back
[AT&T Galaxy Note 3 General] greekfreak:
First two people that send me their info (cell #, email,name, & service provider) will get invites to the referral email I've received.
[AT&T Galaxy Note 3 General] mp5cartman:
My last email from Samsung insights was back in 2016 and never heard back. It would be great if I get to try again.
[AT&T Galaxy Note 3 General] 1Zero3forlife:
I already sent mine back in. The weird part, I have not been a program member for 8 months but keep getting surveys.
[AT&T Galaxy Note 3 General] t8xan:
I have one referral left. I sent you a pm.
[AT&T Galaxy Note 3 General] mp5cartman:
Awesome!:victory: I sent you a PM for the information.
[AT&T Galaxy Note 3 General] mike.o84:
I may end up with a couple referrals left over to give out after all.
[AT&T Galaxy Note 3 General] maracuya:
This time around they're letting us refer 5 instead of 3
[AT&T Galaxy Note 3 General] mike.o84:
What information do they ask for when you enter a referral? I don't want to ask people for more information than needed and haven't gone to the link yet. Didn't want to open it and it time out on me or anything. Thanks in advance.
[AT&T Galaxy Note 3 General] KrayzieDee:
Referral

Hello,

Do you still have any referrals left?

Thank you!
[AT&T Galaxy Note 3 General] mike.o84:
Out of referrals.
[AT&T Galaxy Note 3 General] MCarbo:
Received the email yesterday asking for up to 5 referrals. I'll gladly share all 5 to those of you who are looking for one.

PM me with the required info and I'll hook you up. Samsung wants the following: name, email, age, phone number, current mobile phone model, and mobile phone service provider.
[AT&T Galaxy Note 3 General] FuMMoD:
PM sent! Would love a referral
[AT&T Galaxy Note 3 General] Klown80:
Check your pm
[AT&T Galaxy Note 3 General] DeathlessOne:
I'd love one too. Sent you a PM yesterday. Thanks!
[AT&T Galaxy Note 3 General] t8xan:
Sorry for the late response. They ask for the person's name, phone number, email, and primary phone make & model.
[AT&T Galaxy Note 3 General] joshua14:
Please do not spam me. But if I end up with extra referrals I'd love to help some people out. Ever since note 9 was 50% off I stopped participating but if they give us more then I might try it again. So pm me the info. 1st come 1st serve.
[AT&T Galaxy Note 3 General] QuickStriker:
Hi everyone,

Is there any possible referrals left for me to get into the program? Been trying for ages since 2013...

I know I'm a little late to the game... :(

Thanks in advance if there's any kind soul out there..
[AT&T Galaxy Note 3 General] diggitydogg:
Referral window is closed.
[AT&T Galaxy Note 3 General] pappy53:
Got this today. Is that good for S10?

Hi,

Thanks for showing interest to the program.

We will add you in the selection pool for the next study.

Note:

It doesn’t mean that you are guaranteed to receive a discount on your next device. It will still need to go through the selection process based on the inventory and the needs of the study.

Regards,

Samsung Device Insight Team.
[AT&T Galaxy Note 3 General] cheetablaze:
Yes, this will be for the S10E, S10 or S10+
[AT&T Galaxy Note 3 General] pappy53:
Thanks for the help!

---------- Post added at 05:28 PM ---------- Previous post was at 05:13 PM ----------

Half price on a $1200-$1500 phone is still a lot. ?
[AT&T Galaxy Note 3 General] mrcaptain23:
Hi All,

Any idea how I can join this program? Would love to be a part of it as I have tried to get in for about 3 years now. Any help would be greatly appreciated! I sent them emails before with no response.
[AT&T Galaxy Note 3 General] Rose4uKY:
I would like to get in too how do you do it? Someone has to send an invite is that it? I did read someone say they don't give you a free phone anymore but this time around they are giving a discount. I am curious how this program works.
[AT&T Galaxy Note 3 General] scorpio_bpl86:
someone needs to refer you when samsung sends out email for referral .

They did last week and now it is closed

once entered you may be contacted for the study where you need to pay 50% of the amount of the actual phone ( earlier it was free ) and install their app for a year .

After a year you can enroll yourself out of the study by requesting a deactivation code .
[AT&T Galaxy Note 3 General] Rose4uKY:
Ok Thanks! Well I'm getting $550 for my 9 plus and have like 600 saved up already so I should be good. I'm going to purchase the unlocked from Samsung cause of the $550 and I hope they do the galaxy buds. My husband has the Note 8 and will be getting a 10 plus too. But paying 1/2 for the phone and trading in is like getting free. Sweet Deal!
[AT&T Galaxy Note 3 General] ragsy1083:
During the last program (Note 9), Samsung specifically called out in the acceptance email that no trade ins were permitted, leaving the only options to purchase being Samsung financing or pay in full (even at 1/2 price).

Hopefully that changes this time around :)
[AT&T Galaxy Note 3 General] mrcaptain23:
I just got a survey from Samsung Insights!! Seems like it'll be 50% off since it asks if I'm willing to pay half at time of purchase.

I'm new to this so I have a few questions:

Does the Samsung Insights app affect battery quite a bit?

How easy is it to get the deactivation code participation period ends? Do they send it automatically?

Did using deactivation code after participation affect future invitations?

What happens when you switch carriers during participation? (For example, Sprint to Verizon)

Thanks!

MrCaptain23
[AT&T Galaxy Note 3 General] mike.o84:
The app doesn't seem to kill my battery on the Note 9.

When I did the program a few years ago on the tablet they sent me, I got the deactivation code a few days after I requested it.

They still sent surveys periodically for their studies even after that. Got pretty far on the note 7 before that blew up. And now I'm using the Note 9.

Can't answer the switch from carriers, sorry.
[AT&T Galaxy Note 3 General] mrcaptain23:
Thanks so much for your insight. Very helpful!! Since you have the Note 9 one now, did you buy the carrier version or unlocked?
[AT&T Galaxy Note 3 General] mike.o84:
They told me I had to purchase my carrier phone. I think it all depends on their needs. They'll tell you what to select. Now, I did get my phone unlocked through my carrier a couple months after owning it so I can tweak some settings.